Where to Find Information
This User's Guide
This guide leads you through the scanner setup and options
installation, tells you how to use the scanner, and how to make
basic scans. It also offers troubleshooting tips and customer
support information.
EPSON Scan!II & EPSON TWAIN User's Guide
This guide leads you through the EPSON scanner software
installation, tells you how to use the Start Button function, and
how to make basic software settings. It also offers troubleshooting
tips and calibrating information.
Information on EPSON Scanner Software for Windows
Online help provides you with detailed information on EPSON
TWAIN and EPSON Scan! II. Access online help from the EPSON
Scanner folder, or click the Help button in the EPSON TWAIN or
EPSON Scan! II dialog box.
Information on PageManager and other Software
See the PageManager for EPSON, and other software
documentation.
HTML Color Guide (may not be available in some countries)
Explains the basics of color imaging and shows you how to get
impressive results from your scanner and other EPSON products.
See the scanner software
the Color Guide.
User’s Guide
for information on accessing
®
Color Image Scanner
All rights reserved. No part of this publication may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying,
recording, or otherwise, without the prior written permission of SEIKO EPSON
CORPORATION. No patent liability is assumed with respect to the use of the information
contained herein. Neither is any liability assumed for damages resulting from the use of the
information contained herein.
Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of
this product or third parties for damages, losses, costs, or expenses incurred by purchaser or
third parties as a result of: accident, misuse, or abuse of this product or unauthorized
modifications, repairs, or alterations to this product.
SEIKO EPSON CORPORATION and its affiliates shall not be liable against any damages or
problems arising from the use of any options or any consumable products other than those
designated as Original EPSON Products or EPSON Approved Products by SEIKO EPSON
CORPORATION.
EPSON is a registered trademark of SEIKO EPSON CORPORATION.
IBM and PS/2 are registered trademarks of International Business Machines Corporation.
Macintosh is a registered trademark of Apple Computer, Inc.
Microsoft and Windows are registered trademarks of Microsoft Corporation in the United
States of America and other countries.
Presto! is a trademark of NewSoft Technology Corporation.
General Notice:
trademarks of their respective companies.
Copyright © 1998 by SEIKO EPSON CORPORATION, Nagano, Japan.
Other product names used herein are for identification purposes only and may be
User's Guide
Declaration of Conformity
Manufacturer: SEIKO EPSON CORPORATION
Address: 3-5, Owa 3-chome, Suwa-shi,
Nagano-ken 392-8502 Japan
Representative: EPSON EUROPE B.V.
Address: Prof. J. H. Bavincklaan 5 1183
AT Amstelveen
The Netherlands
Declares that the Product:
Product Name: Image Scanner
Model: G680A/G680B
Conforms to the following Directive(s) and Norm(s):
Directive 89/336/EEC:
EN 55022 Class B
EN 61000-3-2
EN 61000-3-3
EN 50082-1
IEC 801-2
IEC 801-3
IEC 801-4
Directive 73/23/EEC:
November, 1998
H. Horiuchi
President of EPSON EUROPE B.V.
ii
EN 60950
Contents
Introduction
Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Warnings, Cautions, and Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
ENERGY STAR Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
For United Kingdom Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Chapter 1 Setting Up the Scanner
Unpacking the Scanner. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2
Scanner Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Choosing a Place for the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
Installing a SCSI Interface Board (Windows Only) . . . . . . . . . . .1-7
Releasing the Transportation Lock . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Plugging in the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-9
Initialization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-10
Connecting the Scanner (SCSI) to Your Computer. . . . . . . . . . . . 1-11
Understanding SCSI connections. . . . . . . . . . . . . . . . . . . . . .1-12
Setting the SCSI ID number . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13
Setting the terminator switch . . . . . . . . . . . . . . . . . . . . . . . . . 1-15
Connecting the scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16
Power-on sequence. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-18
Power-off sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-19
Connecting the Scanner (USB) to Your Computer . . . . . . . . . . . . 1-20
Understanding USB connections . . . . . . . . . . . . . . . . . . . . . .1-20
Connecting the scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-21
iii
Chapter 2 Using Your Scanner
Lights and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Placing a Document on the Scanner . . . . . . . . . . . . . . . . . . . . . . . 2-4
Removing the Cover for Thick or Large Documents . . . . . . . . . 2-7
Sizing Up Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
RAM and hard disk size. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Accelerator boards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Video cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Monitors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
File compression software . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Chapter 3 Options
Using the Film Adapter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Unpacking the Film Adapter. . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Installing the Film Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Film holders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Loading slides and film . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Scanning normal (reflective) documents . . . . . . . . . . . . . . . 3-11
Using the Automatic Document Feeder . . . . . . . . . . . . . . . . . . . . 3-12
Unpacking the Automatic Document Feeder . . . . . . . . . . . 3-12
Installing the Automatic Document Feeder . . . . . . . . . . . . 3-13
Loading paper into your Automatic Document Feeder . . 3-15
Loading documents manually. . . . . . . . . . . . . . . . . . . . . . . . 3-17
Document specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18
Chapter 4 Maintenance and Troubleshooting
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Cleaning the scanner. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Replacing the fluorescent lamp. . . . . . . . . . . . . . . . . . . . . . . 4-3
Cleaning or replacing the paper path guide . . . . . . . . . . . . 4-3
Transporting the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
iv
Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-9
Error indicator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-9
Operating problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10
Quality problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12
Clearing Jammed Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-20
Changing the SCSI ID number or SCSI board. . . . . . . . . . . . . . . .4-22
Appendix A Technical Specifications
Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-4
Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4
Safety Approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-5
CE marking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-5
SCSI Interface (SCSI model only) . . . . . . . . . . . . . . . . . . . . . . . . . .A-6
USB Interface (USB model only) . . . . . . . . . . . . . . . . . . . . . . . . . . . A-7
Initialization Methods. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-8
Automatic Document Feeder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-9
Film Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-10
Appendix B Contacting Customer Support
For United Kingdom and the Republic of Ireland Users. . . . . . .B-3
For Australian Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-5
For Singapore Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-6
For Hong Kong Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-7
For Philippines Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-8
Glossary
Index
v
vi
Introduction
Features
The EPSON GT-7000/GT-7000 PHOTO/GT-7000 USB scanner
offers the following features:
Maximum optical resolution of 600 dots per inch (dpi) for
❏
main scanning, and 2400 dpi with micro step for sub scanning
(36-bit input, 24-bit output).
Start Button control for shortcut scanning operation.
❏
Light body with A4/Letter size scanning area.
❏
Full color or grayscale scanning. Capture your images with
❏
256 colors, or over 16 million colors; or up to 256 shades of
gray.
EPSON Scan! II scanner utility and EPSON TWAIN let you
❏
take full advantage of your scanner's advanced features.
Auto Area Segmentation (AAS) allows you to separate text
❏
from photographs on a page so that grayscale images are
clearer and text recognition is more accurate.
Text Enhancement Technology (TET) enhances text
❏
recognition accuracy for optical character recognition (OCR)
scanning.
EPSON TWAIN's “Quality & de-screening” option
❏
automatically removes unwanted moiré patterns from
scanned images for higher quality output.
The GT-7000 PHOTO includes the Film Adapter which
❏
enables negative film and slide film to be scanned. The Film
Adapter is available as an option for the GT-7000/GT-7000
USB.
Introduction
1
The Automatic Document Feeder which enables continuous
❏
sheets scanning is available as an option.
Options
The following optional items are available to expand the
versatility of your scanner. For detailed information on the use of
these options, see Chapter 3 of this guide.
Automatic Document Feeder (B81314✽✽✽✽)
Designed primarily for optional character recognition (OCR)
scanning, the Automatic Document Feeder allows you to scan up to
20 pages automatically, then use them in word processing programs,
as if you had typed the text yourself.
Film Adapter (B81313✽✽✽✽)
Allows you to scan transparent materials; primarily 35 mm slides and
filmstrips. The Film Adapter’s reading area allows you to scan film
up to 4 × 5 inches in size.
Note:
The asterisk is a substitute for the last digit of the product number, which
varies by country.
Warnings, Cautions, and Notes
Warnings
must be followed carefully to avoid bodily injury.
w
Cautions
must be observed to avoid damage to your equipment.
c
Notes
contain important information and useful tips on the operation of
your scanner.
2
Introduction
Important Safety Instructions
Read all these instructions and save them for later reference.
Follow all warnings and instructions marked on the scanner.
Unplug the scanner before cleaning. Clean with a damp cloth
❏
only. Do not spill liquid on the scanner.
Do not place the scanner on an unstable surface, or near a
❏
radiator or heat source.
Use only the type of power source indicated on the scanner's
❏
label.
Connect all equipment to properly grounded power outlets.
❏
Avoid using outlets on the same circuit as photocopiers or air
control systems that regularly switch on and off.
Do not let the power cord become damaged or frayed.
❏
If you use an extension cord with the scanner, make sure the
❏
total ampere rating of the devices plugged into the extension
cord does not exceed the cord's ampere rating. Also, make
sure the total ampere rating of all devices plugged into the
wall outlet does not exceed the wall outlet's ampere rating.
Except as specifically explained in this
❏
attempt to service the scanner yourself.
Unplug the scanner and refer servicing to qualified service
❏
personnel under the following conditions:
If the power cord or plug is damaged; if liquid has entered the
scanner; if the scanner has been dropped or the case damaged;
if the scanner does not operate normally or exhibits a distinct
change in performance. (Do not adjust controls that are not
covered by the operating instructions.)
If you plan to use the scanner in Germany, observe the
❏
following:
User's Guide
Introduction
, do not
3
To provide adequate short-circuit protection and overcurrent protection for this scanner, the building installation
must be protected by a 16 Amp circuit breaker.
Note for German-speaking users:
Bei Anschluß des Scanners an die Stromversorgung muß
sichergestellt werden, daß die Gebäudeinstallation mit einem 16 AÜberstromschalter abgesichert ist.
NERGY STAR Compliance
E
As an ENERGY STAR Partner, EPSON has determined that this
product meets the
NERGY STAR guidelines for energy
E
efficiency.
The International
Equipment Program is a voluntary partnership
with the computer and office equipment industry
to promote the introduction of energy-efficient personal
computers, monitors, printers, fax machines, copiers, and
scanners, in an effort to reduce air pollution caused by power
generation.
NERGY STAR Office
E
4
Introduction
For United Kingdom Users
Safety information
Warning:
w
As the colours of the wires in the mains lead of this appliance may
not correspond with the coloured markings identifying the
terminals in your plug, proceed as follows:
The green and yellow wire must be connected to the terminal in
the plug which is marked with the letter E or with the earth
symbol (
The blue wire must be connected to the terminal in the plug
marked with the letter N.
The brown wire must be connected to the terminal in the plug
marked with the letter L.
for voltage and check that the appliance voltage corresponds to the
supply voltage.
Important:
coloured in accordance with the following code:
Green and yellow — Earth
Blue — Neutral
Brown — Live
G
This appliance must be earthed. Refer to the rating plate
The wires in the mains lead fitted to this appliance are
).
If damage occurs to the plug, replace the cord set or consult a
qualified electrician.
Replace fuses only with a fuse of the correct size and rating.
Introduction
5
6
Introduction
Chapter 1
Setting Up the Scanner
Unpacking the Scanner. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Scanner Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Choosing a Place for the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Installing a SCSI Interface Board (Windows Only) . . . . . . . . . . . . 1-7
Releasing the Transportation Lock . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Plugging in the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Initialization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10
Connecting the Scanner (SCSI) to Your Computer. . . . . . . . . . . . . 1-11
Understanding SCSI connections. . . . . . . . . . . . . . . . . . . . . . . 1-12
Setting the SCSI ID number . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13
Setting the terminator switch . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15
Connecting the scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16
Power-on sequence. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18
Power-off sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-19
Connecting the Scanner (USB) to Your Computer . . . . . . . . . . . . . 1-20
Understanding USB connections . . . . . . . . . . . . . . . . . . . . . . . 1-20
Connecting the scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-21
1
Setting Up the Scanner
1-1
Unpacking the Scanner
Your GT-7000/GT-7000 PHOTO/GT-7000 USB comes shipped
with CD-ROMs which include the driver software that runs your
scanner, and some additional items, depending on your scanner
model.
SCSI interface cable
( SCSI model only )
scanner
power cord
For the GT-7000 PHOTO
Film Adapter
1-2
Setting Up the Scanner
USB interface cable
( USB model only )
film holders for the Film
Adapter
Note:
The GT-7000 PHOTO comes with the Film Adapter which is also
available as an option for GT-7000/GT-7000 USB.
Depending on the country of purchase, the power cord may come
attached to the scanner. The shape of the AC plug also varies, so
make sure the plug included is the correct shape for the electrical
outlet in your country.
Scanner Parts
document cover
carriage
(in the home position)
1
transportation lock
operate light start button
document table
operate button
Setting Up the Scanner
1-3
SCSI model
SCSI terminator switch SCSI ID rotary switch
3
4
2
5
1
6
0
9
7
8
SCSI interface connectors
USB model
option connector
AC inlet
1-4
USB interface connector
Setting Up the Scanner
option connector
AC inlet
Choosing a Place for the Scanner
Follow the guidelines below when selecting a location for your
scanner:
Place the scanner on a flat, stable surface. The scanner will not
❏
operate properly if it is on an angle.
Place the scanner close enough to the computer for the
❏
interface cable to reach it easily.
Place the scanner near a wall outlet where the power cord can
❏
be easily unplugged.
Note for French-speaking users:
Placez le scanner près d’une prise de courant où la fiche peut-être
débranchée facilement.
Allow space behind the scanner for the cables, and space
❏
above the scanner so that you can fully raise the document
cover.
1
Setting Up the Scanner
1-5
480 mm
88 mm*
425 mm
287 mm
* When document cover is closed.
Keep the scanner away from high temperatures, humidity
❏
100 mm or more
and excessive dirt or dust. Also avoid using or storing the
scanner in places subject to rapid changes of temperature and
humidity.
Keep the scanner away from direct sunlight and strong light
❏
sources.
Avoid places subject to shocks and vibrations.
❏
1-6
Setting Up the Scanner
Installing a SCSI Interface Board (Windows Only)
For GT-7000 or GT-7000 PHOTO model Users only.
Unless your PC already has a SCSI board installed, you need to
install a SCSI board and SCSI software before installing the
scanner driver and software applications.
If you have a Macintosh that has a SCSI interface or if you already
have a SCSI board installed in your PC, go to the next section.
Note:
For additional information, see the installation guide that comes with
your SCSI board.
1. Turn off the computer and any peripheral devices. Unplug
any power cords, then disconnect all cables from the back
panel of your computer.
2. Remove the cover from your computer.
Caution:
w
Static electricity can damage electronic components.
Discharge static electricity by touching the metal frame of
your computer before handling the interface board or any of
the computer’s circuit boards.
1
3. Insert the interface board into an appropriate expansion slot,
then secure it with the retaining screw.
4. Replace the computer cover and reconnect all cables.
Setting Up the Scanner
1-7
Releasing the Transportation Lock
Before connecting the scanner to a power source, you must releas e
the transportation lock.
1. Place the scanner on a flat, stable surface with the back facing
you.
2. Turn the transportation lock on the right side to the unlocked
position using a coin or similar object, as shown below.
Note:
❏ When you cannot turn the transportation lock because of excessive
resistance, turn the scanner on, then, after the operate light starts
flashing red, turn the scanner off, and try again. See the next section
to turn on the scanner.
❏ Return the transportation lock to the locked position when
transporting the scanner.
1-8
Setting Up the Scanner
Plugging in the Scanner
1. Make sure that the scanner is turned off. The scanner is off
when the
surface of the front panel.
2. If the power cord is not attached to the scanner, connect it to
the AC inlet on the back of the scanner, and plug the other
end into a properly grounded electrical outlet.
operate
P
button is not pushed in beyond the
1
c
Caution:
It is not possible to change the scanner's voltage. If the label on
the back of the scanner does not show the correct voltage for your
country, contact your dealer. Do not plug in the power cord.
Setting Up the Scanner
1-9
Initialization
Before connecting the scanner to your computer, follow the steps
below to make sure that the scanner is operating properly.
1. Open the document cover so you can see the operation of the
scanner during initialization (startup).
2. Turn on the scanner by pressing the
operate light starts flashing.
3. Make sure the fluorescent lamp on the carriage flashes, and
the carriage moves slightly.
4. The operate
completed initialization.
5. Turn off the scanner.
If the scanner does not work as described, make sure the power
cord is firmly plugged in and that you have released the
transportation lock, then try again.
light stays on, meaning the scanner has
operate
P
button. The
c
1-10
Caution:
Whenever you turn off the scanner, wait at least 10 seconds before
turning it back on. Rapidly turning the scanner on and off can
damage the scanner.
Setting Up the Scanner
Connecting the Scanner (SCSI) to Your Computer
For instructions on connecting your SCSI model scanner to your
computer, read this section.
For PC users:
Unless your PC already has a SCSI board installed, you need to
install one, along with SCSI driver software. Install the SCSI board
according to the directions included with it. Also see “Installing
a SCSI Interface Board” on page 1-7.
If your PC has a SCSI board up and running, connect the scanner
as described in the next section.
Note:
You will need to install the SCSI driver that is normally included with
Windows 95, 98, or NT (see your system documentation for
instructions), or the driver described in the SCSI board installation
documentation.
For Macintosh users:
Conventional Macintosh computers have built-in SCSI ports;
therefore you do not need to install a SCSI board on a Macintosh.
Follow the directions below to connect your scanner and
computer.
1
Setting Up the Scanner
1-11
Understanding SCSI connections
Read the following sections to determine how to set up your SCSI
devices and whether you need any optional SCSI cables.
Daisy Chain
The SCSI interface allows you to connect up to seven devices (such
as a scanner, hard disk, CD-ROM, and so on) to the computer, in what
is called a “daisy chain” arrangement. Only the first SCSI device in
a daisy chain is connected to the computer; each of the other devices
is connected to another SCSI device.
SCSI Cables
You may need to purchase SCSI cables before setting up your SCSI
daisy chain. Be sure the SCSI cable connectors are suitable for your
hardware, depending on the maker of your SCSI device and SCSI
interface board.
SCSI ID and terminator
Each device has a SCSI ID number: the computer is usually
number 7, and each of the other devices must have a different
number between 0 and 6. Also, the first device and the last device
in the chain (not including the computer) must have a terminator.
No other device can have a terminator, or if a terminator does
exist, it must be turned off or removed.
1-12
Setting Up the Scanner
Setting the SCSI ID number
The scanner's default SCSI ID number is 2.
2
3
1
4
0
5
9
6
8
7
1
The SCSI ID rotary switch
is located at the rear of
the scanner.
Setting Up the Scanner
1-13
If you add the scanner to a system in which one of your SCSI
devices already has a SCSI ID of 2, change the ID number to an
unused number using the rotary switch. See the table below as a
guide.
ID Availability Description
0 Not available for Macintosh Used for hard disk
Not recommended for
Windows
1 Not recommended Usually used for hard disk
2 Factory setting of the scanner
3 Not available if your Macintosh
4
5
6
7 Not available for Macintosh Always used for the Macintosh
May not be available for
Windows
8,9 Not available Never selected
* Scanner will not work if selected.
Usually used for hard disk
has a built-in CD-ROM
itself
Usually used for the SCSI board
*
Caution:
c
Do not set the SCSI ID to an ID number that is already assigned
to another device otherwise the computer, scanner, and other
devices will not operate properly.
1-14
Setting Up the Scanner
Setting the terminator switch
The scanner has a built-in terminator, which allows SCSI devices
to communicate properly with each other. You may need to
change the terminator switch setting according to your computer
system.
Note:
Do not use an external terminator.
ON
The terminator switch is located
at the rear of the scanner.
Only the scanner is connected
1
terminator on
Setting Up the Scanner
1-15
The scanner is the last device in the daisy chain
(other SCSI device)
he scanner is in the middle of the daisy chain
terminator off
terminator on
(other SCSI device)
Connecting the scanner
Connect the scanner to your computer or to another SCSI device
as follows:
Note:
The combination of 50-pin and 25-pin connectors you need varies
depending on the maker of your SCSI device and SCSI interface board.
1. Make sure the scanner, computer, and all other SCSI devices
are turned off and unplugged from the power source.
Caution:
Do not connect the scanner to the computer or other devices
while they are turned on as damage may occur.
1-16
c
Setting Up the Scanner
2. Connect one end of the interface cable to one of the scanner
SCSI connectors until the locks on both sides snap in.
Note:
❏ To connect the scanner to a SCSI device other than the
computer, the length of cable in the daisy chain must not exceed
6 meters; otherwise the system may not work properly.
❏ To connect the scanner to a PC using SCSI-2, the length of the
cable must not exceed 3 meters.
3. Connect the other end of the cable to the SCSI port of your
computer or another SCSI device.
1
Note:
The SCSI port on the Macintosh is the larger port with the SCSI
icon over it.
4. Plug in the power cords of your computer, scanner, and other
external SCSI devices.
Note:
Before turning on your system, be sure to read “Power-on sequence”
following.
Setting Up the Scanner
1-17
Power-on sequence
Keep the following in mind every time you turn on your computer
and SCSI devices, including the scanner.
Be sure to turn on the SCSI device which is connected at the
❏
farthest end of the daisy chain first, then the second farthest
and so on, until finally your computer. If you attempt to use
a SCSI device which has been turned on after the computer,
it may not work properly, or the computer may not work
properly.
❏ For Windows 95 or 98 users:
The first time you turn on the computer after turning on the
scanner, one of the following dialog boxes may appear.
1-18
Windows 95
Windows 98
If you see one of these, follow the installation instructions in
Chapter 1 of your scanner software manual, then see “Poweroff sequence” following.
Setting Up the Scanner
Power-off sequence
Keep the following in mind every time you turn off your
computer and SCSI devices.
When you are finished using your system, turn off your
❏
computer first, then the scanner and other SCSI devices in
reverse order of the power-on sequence.
While using your computer, do not turn off any SCSI device
❏
which has a terminator that is active (on).
Do not turn the scanner off and back on while using your
❏
computer, otherwise the scanner may not work properly.
When the connection is complete, you need to install the scanner
software. See Chapter 1 of your scanner software manual.
1
Setting Up the Scanner
1-19
Connecting the Scanner (USB) to Your Computer
Your PC must be preinstalled with Windows 98, and have a
working USB port.
Note:
If you connect your scanner through more than one hub, your system
may not work properly. In this case, try connecting the scanner directly
to the computer’s USB port. Also, your system may not work properly
if you use a USB cable other than that supplied by EPSON.
Understanding USB connections
USB Cables
USB cables enable you to connect or remove peripherals to and
from your computer easily, without having to shut down and
restart the system each time a peripheral is plugged in or
unplugged. You do not have to set an ID number or a terminator.
Note:
Do not connect or disconnect USB cables when the scanner is in use.
USB cables have 2 different connectors at each end.
Type A connects to your computer.
Type B connects to your scanner.
1-20
Setting Up the Scanner
USB hub
You can also use a USB hub, allowing you to increase the number
of USB ports and therefore connect several peripherals.
Connecting the scanner
To connect the scanner to your computer or USB hub:
1. Connect one end of the cable (Type B) to the USB port on the
back of the scanner.
1
Setting Up the Scanner
1-21
2. Connect the other end of the cable (Type A) to the USB port
on your computer, or USB hub.
Note:
❏ USB cables enable you to connect the scanner whether your PC is
on or off. If you connect the scanner while your PC is on, the “Add
New Hardware Wizard” dialog box will appear. When this happens,
follow the instructions in Chapter 1 of your scanner software
manual, then install the software.
❏ Connect the USB cable to your PC, then install or start the scanner
software following the software manual. Do not connect or
disconnect the USB cable while the scanner software is open.
1-22
Setting Up the Scanner
Chapter 2
Using Your Scanner
Lights and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Placing a Document on the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Removing the Cover for Thick or Large Documents . . . . . . . . . . . 2-7
Sizing Up Your System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
RAM and hard disk size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Accelerator boards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Video cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Monitors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
File compression software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
2
Using Your Scanner
2-1
This chapter shows you how the scanner operates. The basic
procedure for scanning is as follows:
1. Turn on the scanner. (Keep in mind the 'Power-on sequence'
on page 1-18.)
2. Place the document you want to scan on the document table.
(This is described in detail on page 2-4.)
3. Run the scanner software and scan. (See your scanner
software manual for details on scanning.)
Lights and Buttons
The scanner has one indicator light and two buttons.
2-2
Using Your Scanner
Light
Pattern Color Scanner Status
F
(Slowly
flashing)
O
F
(Rapidly
flashing)
N
O
= on, N = off,
Buttons
Button Function
P
Operate Turns the scanner on and off.
]
S ta r t T h e ha r d w a r e sw i t c h to e x e c u t e sc a n n i ng a n d
Green Initializing or busy scanning.
Green Ready to scan images.
F
= flashing
Red or
Orange
N/A The scanner is turned off.
transfer the scanned image to assigned
application software. To use this feature, you
need to setup software. See EPSON Scan! II &
EPSON TWAIN User's Guide for more details.
An error occurred. See Chater 4
Troubleshooting on page 4-9 for
more information.
2
Using Your Scanner
2-3
Placing a Document on the Scanner
Before scanning a document, remember to respect the rights of
copyright owners. Do not scan published text or images without
first checking the copyright status.
1. Turn on the scanner by pressing the
operate light starts flashing.
operate light
operate button
operate
P
button. The
2. Turn on the computer and make sure that the scanner's
operate
light is on, but has stopped flashing.
2-4
Using Your Scanner
3. Open the document cover.
4. Place the document on the document table, with the side to
be scanned facing down. Make sure that the document is
carefully aligned.
2
corner of the document
Using Your Scanner
2-5
5. Close the document cover gently so that the document does
not move.
Note:
❏ Make sure the document is flat against the glass surface,
otherwise the image will appear fuzzy and out of focus. Also be
sure to close the document cover to prevent interference from
external light.
❏ Always keep the document table clean. See “Cleaning the
Scanner” in Chapter 4.
❏ Do not leave photographs on the document table for an extended
period of time as they may stick to the glass.
❏ Do not place heavy objects on top of the scanner.
6. Start your scanner software, and follow scanning instructions
in your scanner software manual.
2-6
Using Your Scanner
Removing the Cover for Thick or Large Documents
For thick materials or documents that are larger than the
document table, remove the document cover.
Hold the back of the document
cover and lift straight up.
Note:
When scanning with the cover removed, do not leave any area of the
document table exposed to prevent interference from external light.
2
Using Your Scanner
2-7
When you are finished scanning, reattach the document cover by
pushing straight down on the back until it clicks into place.
Caution:
c
Make sure both of the cover's notches are directly above the clips
on the scanner before pushing it down into place; otherwise
damage may occur.
2-8
Using Your Scanner
Sizing Up Your System
Your scanner is sufficient for most scanning needs, but if you are
not satisified with the quality of the images on your monitor or
with the speed of image processing, read this section. While it
does not contain specific recommendations, it describes various
possibilities for improving your scanning system. For further
information, seek advice from your dealer or an experienced
scanner user.
RAM and hard disk size
Scanned images use much more memory than text files, so
you may need more RAM (Random Access Memory) in your
computer and a larger hard disk than you have used previously.
Accelerator boards
In addition to memory, processing speed is important because
large files take longer to process than small ones. Therefore, you
may want to add an accelerator board to your computer.
2
Video cards
A video card that is sufficient for text may not be good enough
for displaying graphic images, especially in color. If all your
scanned images look coarse on your monitor, you may want to
upgrade your video card. You will need 24-bit color, also called
true color or millions of colors, to make the highest quality image
reproductions.
Using Your Scanner
2-9
Monitors
The resolution of your monitor affects the quality of the image
you see. Consider a high resolution monitor if you do precise color
work, but also be sure you have a high quality video card.
File compression software
Many different programs are available to make image files
smaller for storage or transmission. For example, some
compression software can store a 3MB image file on a 1.44MB
floppy disk, and compress images and restore them with no loss
of data or quality; others compress images more, but the restored
file is not exactly the same as the original. The difference between
the original and restored files is, however, almost unnoticeable.
2-10
Using Your Scanner
Chapter 3
Options
Using the Film Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Unpacking the Film Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Installing the Film Adapter. . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Film holders. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Loading slides and film . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Scanning normal (reflective) documents . . . . . . . . . . . . . . . . 3-11
Using the Automatic Document Feeder. . . . . . . . . . . . . . . . . . . . . . 3-12
Unpacking the Automatic Document Feeder. . . . . . . . . . . . . 3-12
Installing the Automatic Document Feeder . . . . . . . . . . . . . . 3-13
Loading paper into your Automatic Document Feeder . . . . 3-15
Loading documents manually . . . . . . . . . . . . . . . . . . . . . . . . . 3-17
Document specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18
3
Options
3-1
Using the Film Adapter
The Film Adapter (B81313✽) enables you to scan of negative film
strips and slides simply by installing the unit on your scanner.
The Film Adapter is compact so it can be attached or removed
easily when you alternate scanning between transparent
materials and normal reflective (paper) documents.
Unpacking the Film Adapter
When you first open the package, make sure that all the following
items are included. If any items are missing or damaged, contact
your EPSON dealer immediately. Do not throw away the package
after unpacking the Film Adapter as it can be used again for
storage when you are not scanning transparencies.
3-2
Film Adapter
film holders
Options
Installing the Film Adapter
Follow the steps below to install the Film Adapter on the scanner.
1. Make sure the scanner is turned off.
2. Remove the document cover from the scanner by lifting the
back straight up. (See page 2-7)
3. Place the Film Adapter on the document table so that the
hinges face the rear of the scanner and it fits on the table.
3
Options
3-3
4. Connect the Film Adapter connector to the scanner’s option
connector.
5. Turn on the scanner.
6. Turn on the Film Adapter.
3-4
Options
Film holders
Three film holders are included with this unit. To scan film, see
the instructions below.
Caution:
c
Note:
The base side of the film is the side which the film maker’s name and film
ID numbers are shown.
35 mm negative or positive film
Insert a strip of film in the 35 mm film holder, base side facing
down.
Hold the film at the edges, or else use gloves. Touching the film
surface with bare hands can leave fingerprints or other traces on
the film.
3
Options
3-5
120/220 (6 cm x 9 cm) film
Insert film in the 120/220 (6 cm x 9 cm) size film holder, base side
facing down.
4 x 5 inches film
Insert film in the 4 × 5 inch film holder, base side facing down.
3-6
Options
Loading slides and film
You can scan slides and film strip in the 4 × 5 inch (101.6 × 127
mm) scanning area of the Film Adapter.
Note:
❏ Wipe the inside of the Film Adapter cover, the scanner’s document
table, and the narrow window near the hinges before scanning
transparencies.
3
❏ You need to select
Document Source settings in EPSON TWAIN depending on the
type of film (negative or positive) you are scanning. The scanner
software automatically controls the operation of the Film Adapter.
Follow the steps below to load film or slides.
Caution:
c
1. Open the top of the Film Adapter, holding the base down.
Hold the film at the edges, or else use gloves. Touching the film
surface with bare hands can leave fingerprints or other traces on
the film.
TPU for Neg. Film
or
TPU for Pos. Film
in the
Options
3-7
2. Load the transparency to be scanned face down on the
scanner’s document table in the window of the Film Adapter
as shown below.
If you are scanning 35 mm strip film, use the 35 mm film
❏
holder to set the film.
If you are scanning slides or transparencies which will not
❏
fit in the film holders, place them directly on the
document table.
3-8
Options
Note:
❏ Place the film holder on the document table in alignment with the
upper left-hand corner of the Film Adapter.
❏ When scanning 120/220 (6cm × 9cm) or similar film, use the film
holder as shown below.
❏ If the film size is 4" × 5" or similar, use the film holder as shown
below.
3
Options
3-9
3. Close the unit.
Note:
❏ Make sure the unit is completely closed, otherwise an option error
results and you cannot scan the document, nor attain proper colored
images.
❏ When previewing images on EPSON TWAIN of negatives scanned
using a film holder, the color may appear odd as the frame of the film
holder is perceived as white, causing your scans to appear darker.
To see the correct color, click and drag the mouse over an area, then
click the zoom preview button.
❏ You can move and adjust the position of 35mm film by sliding the
strips in the film holder so the frames you want to scan are positioned
in the window.
❏ To remove a film holder from the document table, slide it left or right
then take it out of the window.
3-10
Options
❏ Leave the opening shown below uncovered, otherwise the colors in
your scans will be affected.
opening
Scanning normal (reflective) documents
3
When you return to scanning normal reflective documents, you
can simply turn off the Film Adapter, then place documents
between it and the document table. If you will not scan
transparencies for a long time, you can remove the Film Adapter
and store it in the original package.
Remove the Film Adapter in reverse order as described on page
3-3.
Note:
When scanning thin documents, you may see an impression of the
underside of the Film Adapter in your scans. If so, change to using the
document cover instead of the Film Adapter.
Options
3-11
Using the Automatic Document Feeder
The Automatic Document Feeder (B81314✽) allows you to
automatically load multiple-page documents into your scanner.
This document feeder is particularly useful for OCR (optical
character recognition) scanning, or for creating an image
database.
Unpacking the Automatic Document Feeder
When you unpack your Automatic Document Feeder, make sure
you have all the parts shown below. If any items are missing or
damaged, contact your EPSON dealer immediately.
paper supportAutomatic Document Feeder
3-12
spare paper path guide
Options
Installing the Automatic Document Feeder
Follow the steps below to install the Automatic Document Feeder
on your EPSON scanner.
1. Make sure your scanner is turned off, and unplug the
scanner’s power cord.
2. Remove your scanner’s document cover by lifting the back
straight up. (See page 2-7)
3. Remove the protective materials from the Automatic
Document Feeder.
4. Insert the hinges on the Automatic Document Feeder into the
holes at the back of the scanner and close the Automatic
Document Feeder.
3
Options
3-13
5. Attach the Automatic Document Feeder’s connector to the
scanner’s option connector.
6. Attach the paper support to the Automatic Document Feeder.
Note:
After you install the Automatic Document Feeder, be sure to select
Automatic Document Feeder (ADF) in the Document Source settings
in EPSON TWAIN. See EPSON Scan! II & EPSON TWAIN User’s
Guide for more information.
3-14
Options
Loading paper into your Automatic Document Feeder
Your Automatic Document Feeder can automatically load up to
20 sheets of the following paper sizes (based on a paper weight of
17 lbs and a stack thickness of 4.0 mm or less):
Checks 85 × 127 mm (3.3 × 5 inches)
B5 182 × 257 mm (7.17 × 10.1 inches)
A4 210 × 297 mm (8.27 × 11.69 inches)
Letter 215.9 × 279.4 mm (8.5 × 11 inches)
Legal 215.9 × 355.6 mm (8.5 × 14 inches)
Follow the steps below to load paper into the Automatic
Document Feeder.
Note:
Make sure no documents or dust is on the document table when using
the Automatic Document Feeder. Dust on the document table near the
carriage home position may result in vertical lines on the scanned
images.
1. Slide the right edge guide all the way to the right.
3
Options
3-15
2. Insert the paper stack into the Automatic Document Feeder
until it meets resistance. Make sure that the side you want to
scan is facing up. Then move the right edge guide so it is flush
with the right edge of your paper.
Documents are output into the lower tray after scanning is
finished.
Note:
In the following situations, see the respective pages for problem-solving
information:
❏ When paper is jammed, see page 4-19.
❏ When a scanned image has unwanted lines, see page 4-16.
3-16
Options
Loading documents manually
You can load documents manually even when the Automatic
Document Feeder is installed.
Lift the Automatic Document Feeder and place the document on
the document table. Then lower the Automatic Document Feeder
and scan the document.
Note:
❏ Opening the Automatic Document Feeder or its cover while it is
operating results in an option error and paper feeding stops.
❏ Always close the Automatic Document Feeder and its cover before
scanning. If you are scanning thick material or documents of more
than 2 cm in height, the Automatic Document Feeder can be left in
the upright position.
3
❏ Be sure to select
EPSON TWAIN.
❏ When scanning thin documents, you may see an impression of the
underside of the Automatic Document Feeder in your scans. If so,
change to using the document cover instead of the Automatic
Document Feeder.
Flatbed
in the Document Source settings in
Options
3-17
Document specifications
Size: Width 3.3 to 8.5 inches
(85 to 216 mm)
Length 5 to 14 inches
(127 to 356 mm)
Thickness: 0.07 to 0.16 mm
Weight: 58 to 122 g/m
Paper quality: High-quality bond paper
Document type: Documents printed with impact
printers, laser printers, or facsimile
machines
Document conditions
Check the following before feeding a document:
Ink on the document is dry.
❏
The document has no holes, is not ripped or wrinkled, and
❏
has no articles attached to it.
2
❏
❏
❏
❏
❏
3-18
The document has no staples or other objects attached that
might damage the feeder mechanism.
The document has no folds closer than 5 mm from its edge.
The document is not a multipart form or bound.
The document has no rear carbon coating.
The document has no cut out areas.
Options
Other precautions
Do not feed photographic sheets or valuable original artwork into
the Automatic Document Feeder as misfeeding a document may
result in accidental wrinkling or damage.
When you are scanning high-quality color or halftone documents,
it is recommended you open the Automatic Document Feeder and
scan documents individually.
3
Options
3-19
3-20
Options
Chapter 4
Maintenance and Troubleshooting
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Cleaning the scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Replacing the fluorescent lamp . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Cleaning or replacing the paper path guide. . . . . . . . . . . . . . 4-3
Transporting the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
Error indicator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
Operating problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10
Quality problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12
Clearing Jammed Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-20
Changing the SCSI ID number or SCSI board. . . . . . . . . . . . . . . . . 4-22
4
Maintenance and Troubleshooting
4-1
Maintenance
Cleaning the scanner
To keep your scanner operating at its best, you should clean it
periodically, as described below.
1. Unplug the power cord.
2. Clean the outer case with mild detergent and water.
3. If the glass of the document table gets dirty, clean it with a
soft dry cloth. If the glass is stained with grease or some other
hard-to-remove material, use a small amount of glass cleaner
and a soft cloth to remove it. Wipe off all remaining liquid.
Be sure that there is no dust on the glass of the document table.
Dust can cause white spots in your scanned image.
Caution:
w
❏ Be careful not to scratch or damage the glass of the document
table, and do not use a hard or abrasive brush to clean it. A
damaged glass surface can decrease the scanning quality.
4-2
❏ Never use alcohol, thinner, or corrosive solvent to clean the
scanner. These chemicals can damage the scanner
components as well as the case.
❏ Be careful not to spill liquid into the scanner mechanism or
electronic components. This could permanently damage the
mechanism and circuitry.
❏ Do not spray lubricants inside the scanner.
❏ Never open the scanner case.
Maintenance and Troubleshooting
Replacing the fluorescent lamp
The luminosity of the fluorescent lamp declines over time. If the
lamp breaks or becomes too dim to operate normally, the scanner
stops working and the operate
happens, the lamp assembly must be replaced. For details, contact
your dealer.
Caution:
c
Cleaning or replacing the paper path guide
If you notice the quality of your scans have declined, or you
simply want to keep the quality of your scans at their best, clean
the Automatic Document Feeder paper path guide.
If the paper path guide gets badly scratched and cleaning the
guide does not improve the quality of your scans, replace it with
the spare one.
Follow the instructions below to remove, clean, and reattach the
paper path guide.
Never open the case of the scanner. If you think repairs or
adjustments are necessary, consult your dealer.
light rapidly flashes red. When this
4
Maintenance and Troubleshooting
4-3
Removing the paper path guide
1. Turn off the scanner.
2. Disconnect the cable for the Automatic Document Feeder, and
take the Automatic Document Feeder off the scanner.
3. Take off the paper support.
4-4
Maintenance and Troubleshooting
4. Put the Automatic Document Feeder on the document table
upside down.
5. Unclip the two white hooks to release the paper path guide.
Pull the hooks out of the through holes.
6. Remove the paper path guide.
4
Maintenance and Troubleshooting
4-5
Cleaning the paper path guide
Gently wipe off dust from the transparent plastic sheet of the
paper path guide with a soft dry cloth.
Caution:
c
❏ Be careful not to scratch or damage the paper path guide.
❏ Be careful not to touch the rollers or metal parts of the
Automatic Document Feeder, as damage may occur.
4-6
Maintenance and Troubleshooting
Attaching the paper path guide
1. Insert the transparent plastic sheet of the paper path guide
into the paper path of the Automatic Document Feeder.
2. Insert the hooks into the rectangular through holes until they
clip into place.
4
Maintenance and Troubleshooting
4-7
Transporting the Scanner
If you are transporting the scanner a significant distance or storing
it for an extended period, follow the steps below to secure the
carriage.
1. Turn on the scanner and wait until the carriage moves to the
home position (position nearest the cover hinges). When the
operate light turns green, turn off the scanner.
2. Turn the transportation lock to the locked position to secure
the carriage.
Note:
❏ If the scanner is broken, the carriage may not automatically return
to the home position. If it does not, raise the front of the scanner and
hold it up until the carriage comes to rest in the home position. Then
perform step 2 above.
❏ If you are using the Film Adapter and it is switched on, the carriage
will not move to the home position. Remove the Film Adapter first,
then perform the steps above.
4-8
Maintenance and Troubleshooting
Problems and Solutions
This section divides scanner problems into three categories:
Error indicator. . . . . . . . . . . . . . . . . . . . . . . page 4-9
Operating problems . . . . . . . . . . . . . . . . . . page 4-10
Quality problems . . . . . . . . . . . . . . . . . . . . page 4-12
See the table in “Error indicator” first. If this does not help you
solve your problem, go to the category for the type of problem
you have, then look for the problem description.
The online Color Guide also provides versatile tips and other
information helpful for problem-solving.
Error indicator
4
If an error occurs, the scanner stops operating and the operate
light shows the type of error.
Pattern of
light
F
(Rapidly
flashing
red)
Problem and solution
Cause 1: The interface setup is wrong, or the
scanner is not properly connected to the
computer.
What to do 1: Check the interface connection. Then
turn the scanner off and back on to
initialize the scanner again.
Cause 2: The transportation lock is not released, the
fluorescent lamp needs t o be replaced, or
the scanner is broken.
What to do 2: Make sure that the transportation lock is in
the unlocked position; then turn the
scanner off and then back on. If the
scanner still does not operate properly, or
if this error occurs repeatedly, consult your
dealer.
Maintenance and Troubleshooting
4-9
F
(Rapidly
flashing
orange)
Cause 1: The cover of the optional Automatic
Document Feeder is open, or the release
lever is pressed and paper feeding unit is
slightly open.
O
= on, N = off,
What to do 1: Make sure that the cover of optional Auto
Cause 2: No paper is loaded, or paper is jammed in
What to do 2: Load paper in the Auto Document
F
= flashing
Document Feeder is closed and/or push
the paper feeding unit down until it clicks
into place.
the Auto Document Feeder.
Feeder, or turn the scanner off and
remove the jammed paper from the Auto
Document Feeder. See page 4-17 for
details.
Operating problems
Problems you may have while using the scanner often involve the
operation of your software and computer. Operation problems
usually occur because of:
Incorrect setup of the interface (see Chapter 1).
❏
Inappropriate selection of the scanner functions (see your
❏
software manual).
❏
❏
4-10
Incorrect setup of your computer or software (see Chapter 1
in this guide or the software manual).
Incorrect operation of your software (see your software
manual).
Maintenance and Troubleshooting
Also see the documentation that came with your computer and
printer for possible solutions.
The
Operate
Cause What to do
The scanner is off. Press the P
The scanner is not
connected correctly.
light does not come on.
on the scanner.
Make sure the power cord is
connected to the scanner and plugged
into a power outlet.
The scanner does not scan.
Cause What to do
The scanner is not ready
to scan.
Interface port or software
settings are incorrect.
For SCSI model users :
SCSI ID or terminator is
incorrect .
Wait until the
(ready for scanning).
Make sure your interface port and
software settings are corrrect. Also
make sure that your computer’s
interface board in installed properly.
Make sure the scanner’s SCSI ID and
terminator are set correctly. See
"Connecting the Scanner (SCSI) to
Your Computer" on page 1-11.
OPERATE
READY
button to turn
4
light is green
Interrupt settings are
conflicting with your
SCSI board.
If you have other expansion boards in
your computer, make sure that their
interrupt settings are interfering with
your SCSI board. See your computer’s
documentation for details.
Maintenance and Troubleshooting
4-11
For USB model users :
More than one hub is in
use, or the cable is
unsuitable.
Try connecting the scanner directly
to the computer’s USB port, or
EPSON USB cable .
The scanner software does not work properly.
Cause What to do
use an
Software is not installed
properly.
Computer system
doesn’t meet the
requirements.
Not enough memory is
available.
Make sure your software is installed
correctly.
Make sure your computer meets the
memory and other system
requirements specified for the
software you are using.
Make sure the computer has enough
memory for your software. If the
computer does not have enough
memory available, see your software
and computer documentation for
details.
Quality problems
The entire image is distorted or blurred.
Cause What to do
Document is not placed
correctly.
Make sure the document is flat against
the document table.
Document was moved. Make sure you do not accidentally
move the document during scanning.
4-12
Maintenance and Troubleshooting
Scanner orientation is
unsuitable.
Make sure the scanner is on a flat,
stable surface.
Part of the image is distorted or blurred.
Cause What to do
The document condition
is poor or the document
was placed incorrectly.
Make sure the document is uniformly
flat against the document table. A
document that is wrinkled or warped
may not scan well.
Caution:
c
Do not place heavy objects on the
document table.
Edges of the document are not scanned.
Cause What to do
The document size
exceeds the readable
scanning area.
Position the document so the area you
want to scan is within the edge guide
limits of the document table.
Colors are patchy or distored at the edges of the image.
Cause What to do
The document is too
thick or warped, or there
is too much outside light.
A document that is very thick or
warped at the edges can cause
discoloration. Cover the edges of the
document with paper to block outside
light.
4
The document is not
placed correctly.
M a ke s ur e t he d oc u me nt i s f l at a g ai n s t
the document table.
Maintenance and Troubleshooting
4-13
The image is faint or out of focus.
Cause What to do
The document is not
placed correctly.
Exposure setting is
unsuitable.
Gamma setting is
unsuitable.
Make sure the document is flat against
the document table.
Adjust your software’s Exposure
setting. See your software manual.
Adjust your software’s Gamma
setting. See your software manual.
The image is too dark.
Cause What to do
Brightness is unsuitable. Check your software’s Brightness
setting.
Check the brightness and contrast
settings of your computer display.
See your software manual.
Straight lines in the image come out jagged.
Cause What to do
Document is not placed
correctly.
4-14
Maintenance and Troubleshooting
Make sure the document orientation
is perfectly straight on the document
table. Align vertical and horizontal
lines with the scales at the top and side
of the document table.
The image does not look the same as the original.
Cause What to do
Image settings are
incorrect.
Color matching software
is not sufficient, or not
installed properly.
File format or image
settings are unsuitable.
Try different image setting
combinations on your scanner
software.
Your software may not have sufficient
color matching and color
management features, or these
components may not be installed
correctly. See the documentation that
comes with your software and
computer.
If you are importing an image file,
make sure the file format is one your
software can read. Also, make sure the
image settings of your software are
appropriate for the type of image you
want to scan.
A line of dots is always missing from the scanned image.
Cause What to do
The print head has
malfunctioned.
Print head malfunction is indicated
when a line is missing on printouts
only. See your printer manual.
4
The scanner sensor has
malfunctioned.
Scanner sensor malfunction is
indicated when a line is missing on
both screen images and printouts.
Contact your dealer.
Maintenance and Troubleshooting
4-15
A line of dots always appears in the scanned image.
Paper path guide or
document table is dusty
or scratched.
If this happens on both your screen
and printout, the paper path guide of
the Auto Document Feeder or the
document table may be dusty or
scratched. Clean the paper path guide
as described on page 4-6, or clean the
document table. If the problem still
exists the guide may be scratched and
require replacement.
When using halftoning, textured patterns of dots appear
inside particular areas of the image.
Cause What to do
Normal scanning. This condition is normal. The scanner
automatically mimimizes the problem
if
Quality & de-screening
in the Image Type dialog box.
is selected
Colors in the image look odd.
Cause What to do
Image Type
Destination
incorrect.
Opening on the
document table is
covered, or Film Adapter
was not closed during
scanning.
4-16
and
settings are
Maintenance and Troubleshooting
Make sure the EPSON TWAIN
Image Type
settings are correct.
When using the Film adapter, make
sure the opening near the hinges on
the document table is uncovered, or
the Film Adapter is closed when
scanning.
and
Destination
Colors on your monitor are different from those in the
original image.
Cause What to do
Software image settings
need adjustment.
Color matching and color
management capabilities
of your system are
insufficient.
Normal scanning. Exact color matching is very difficult.
Check the image settings of your
scanner software, especially data
format (bits, pixel, color), gamma
correction, and color correction. Try
different combinations of these
settings.
Check the color matching and color
management capabilities of your
computer, display adapter, and
software. Some computers can change
the color palette to adjust the colors on
your screen. See your software and
hardware manuals for details.
Check your software and monitor
documentation for information on
color matching and calibration. Also
see your
Color Guide
.
Printed colors are different from those in the original
image.
4
Cause What to do
Normal scanning. Exact color matching is very difficult.
Check your software or contact your
printer company for information on
color matching and calibration.
Maintenance and Troubleshooting
4-17
The printed image is larger or smaller than the original.
Cause What to do
Printed size was judged
using the monitor image.
The image size settings of your
software determine the size of the
printed image. Do not use the size of
the monitor image to judge the
printed size.
Scanned images cannot be printed or come out garbled
when printed.
Cause What to do
Printer is not connected
or set up properly, or
maintenance is
necessary.
Software is not installed
properly.
Make sure your printer is properly
connected to the computer, correctly
set up, and maintained. See your
printer manual for details.
Check that your software in properly
installed and set up for your printer.
See your software manual.
The colors of negative film preview images look strange.
Cause What to do
Document Source setting
is incorrect.
4-18
Maintenance and Troubleshooting
Make sure the EPSON TWAIN
Document Source
Neg. Film
.
setting is
TPU for
Using the film holder
frame.
The dark area around the film, such as
the frame of the film holder, is
perceived as white, which alters the
exposure of the scanning area and
causes scans to appear darker. See the
correct color by clicking and dragging
the mouse over an area, and then
clicking the zoom preview button.
4
Maintenance and Troubleshooting
4-19
Clearing Jammed Paper
To clear jammed paper in the optional Automatic Document
Feeder, follow the steps below:
1. Turn off the scanner.
2. Push down the release lever to slightly raise the feeder
mechanism and release the paper.
3. Then slowly pull the jammed paper out of the feeder
mechanism. (Be careful not to pull too hard; the paper may
tear, making it more difficult to remove.)
4-20
Maintenance and Troubleshooting
4. If paper is still jammed inside the mechanism, open the cover
to remove it.
5. After removing jammed paper, make sure that the cover is
closed, and the feeder mechanism is clicked down into place.
4
Maintenance and Troubleshooting
4-21
Changing the SCSI ID number or SCSI board
If you are using your scanner with Windows 98 and you want to
change the scanner’s SCSI ID number or replace the SCSI board
with a new one, follow the steps below.
1. Double-click the Scanners and Cameras icon in the Control
Panel.
2. Select your scanner in the installed devices list, then click
4-22
Remove
Maintenance and Troubleshooting
.
3. Click OK and close the dialog box.
4. Shut down Windows 98 and turn off your PC and scanner.
5. Change the SCSI ID number (see page 1-13), or replace the
SCSI board (see page 1-7).
6. Turn on your scanner and then your PC.
7. Follow the instructions on the screen.
4
Maintenance and Troubleshooting
4-23
4-24
Maintenance and Troubleshooting
Appendix A
Technical Specifications
Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4
Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4
Safety Approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-5
CE marking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-5
SCSI Interface (SCSI model only) . . . . . . . . . . . . . . . . . . . . . . . . . . . A-6
USB Interface (USB model only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-7
Initialization Methods. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-8
Automatic Document Feeder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-9
Film Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-10
A
Technical Specifications
A-1
Scanning
Scanner type: Flatbed, color
Photoelectric device: Color CCD line sensor
Effective pixels: 5100 × 7020 pixels at 600 dpi, 100%
Document size: 216 mm × 297 mm (8.5 inches × 11.7 inches
A4 or US letter size
(The reading area can be specified from your
software.)
Scanning resolution: 600 dpi (main scan)
2400 dpi with Micro Step (sub scan)
Output resolution: 50 dpi to 9600 dpi
(50 to 4800 dpi in 1 dpi increments, 7200
dpi, and 9600 dpi. 7200 dpi and 9600 dpi
performed with zoom function)
Color separation: RGB color filters on CCD
Reading sequence:
Monochrome One-pass scanning
Color page sequence Three-pass scanning (R, G, B)
Color byte sequence One-pass scanning (R, G, B)
Color line sequence One-pass scanning (R, G, B)
Zoom: 50% to 200% in 1% increments
Image data: 12 bits per pixel per color internal
8 bits per pixel per color external
Brightness: 7 levels
Line Art settings: Fixed threshold
Text Enhancement Technology
(enable/disable selectable)
A-2
Technical Specifications
Halftoning process: AAS (Auto Area Segmentation)
Enable/disable selectable
3 halftoning modes (A, B, and C) and
4 dither patterns (A, B, C, and D) for
bi-level and quad-level data
(2 downloadable dither patterns)
Gamma correction: 2 types for CRT display
3 types for printer
1 type for user-defined
Color correction: 1 type for CRT display
3 types for printer output (available in color
byte sequence mode and color line sequence
mode)
1 type for user-defined
Interface: SCSI (50 pin half pitch connectors) or
USB (Type B Receptable Connector)
Light source: White cold cathode fluorescent lamp
Reliability: 30,000 cycles of carriage movements
(main unit MCBF)
Dimensions: Width: 287 mm (11.3 inches)
Depth: 425 mm (16.7 inches)
Height: 88 mm (3.4 inches)
Weight: Approx. 4.5 kg (9.9 lb)
A
Technical Specifications
A-3
Electrical
100−120 V model 220−240 V model
Input voltage range AC 90 to 132 V AC 198 to 264 V
Rated frequency 50 to 60 Hz
Input frequency 49.5 to 60.5 Hz
Rated current 0.5 A 0.3 A
Power consumption Approx. 20W
Note:
Check the label on the back of the scanner for voltage information.
Environmental
Temperature:
Operation 5° C to 35° C (41° F to 95° F)
10° C to 32° C (50° F to 89° F)
when using the ADF
Storage –25° C to 60° C (–13° F to 140° F)
Humidity:
Operation 10% to 80%, without condensation
20% to 80%, without condensation
when using the ADF
Storage 10% to 85%, without condensation
Operating conditions: Ordinary office or home conditions.
Extreme dust should be avoided.
Operation under direct sunlight or near a
strong light source should be avoided.
Note:
Specifications are subject to change without notice.
A-4
Technical Specifications
Safety Approvals
120V model:
Safety standards UL 1950 with D3
EMC FCC part 15 Subpart B Class B
230V model:
Safety standards EN 60950
EMC EN 55022 (CISPR Pub 22) Class B
CE marking
230 V model:
Low Voltage Directive 73/23/EEC EN 60950
EMC Directive 89/336/EEC EN 55022 Class B
CSA C22.2 No. 950
CSA C108.8 Class B
AS/NZS 3548 Class B
A
EN 61000-3-2
EN 61000-3-3
EN 50082-1
IEC 801-2
IEC 801-3
IEC 801-4
Technical Specifications
A-5
SCSI Interface
Interface type: ANSI X3T9.2/375R Revision 10L (SCSI 2)
Functions: BUS FREE phase
ARBITRATION phase
SELECTION/RESELECTION phase
COMMAND phase
(Logical Unit Number is fixed to 0 and
command link function is not supported.)
DATA phase
Data in phase
Data out phase
STATUS phase
MESSAGE phase
MESSAGE IN phase
MESSAGE OUT phase
ATTENTION condition
RESET condition
Logic level: TTL compatible
Electrical standard: ANSI X3T9.2/375R Revision 10L (SCSI 2)
ID Setting: Selectable from 0 to 7
Terminator: Internal terminator selectable (enable/disable)
Connector type: Two half pitch 50-pin connectors
Connector pin arrangement:
A-6
Technical Specifications
USB Interface
Interface type: Universal Serial Bus Specification Revision 1.0
Configuration:
Element
Device
Configuration Characteristics : Self-powered
Interface
Endpoint 1
Endpoint 2
String
Descriptor
Description
Full Speed mode (12Mbit/s)
Class : Vendor-specific
Vendor ID : 0x04B8 (Seiko Epson Corp.)
Product ID : 0x0101
Remote wake up feature: Not supported
Maximum power consumption from VBUS : 2mA (5V)
No alternate setting
Number of endpoints used by this interface
(excluding endpoint 0) : 2
Class : Vendor specific
Bulk IN transfer
Maximum data transfer size : 64 byte
Bulk OUT transfer
Maximum data transfer size: 64 byte
Language ID : US English
1 : iManufacturer: "EPSON"
2 : iProduct: "Scanner GT-7000" or "Perfection636"
Electrical standard: Full Speed mode(12Mbit/s) of Universal Serial Bus
Serial Bus Specification Revision 1.0.
Connector type: One receptacle (Series B)
Connector pin arrangement:
A
Technical Specifications
A-7
Initialization Methods
The scanner can be initialized (returned to a fixed set of conditions) in the
following ways:
SCSI model
Hardware initialization * The scanner is turned on.
Software initialization * Software sends the ESC @ (initialize the scanner)
* The scanner receives a SCSI Reset signal from the SCSI
interface.
command.
* The scanner receives a SCSI Bus Device Message.
USB model
Hardware initialization * The scanner is turned on.
Software initialization * Software sends the ESC @ (initialize the scanner)
* The USB cable is unplugged from the USB port
on the scanner.
command.
* The scanner receives a Bus Reset from the USB
interface.
A-8
Technical Specifications
Automatic Document Feeder
General specifications:
Paper supply: Face up load
Paper out: Face down eject
Paper setting quantity: 20pcs (55g paper, maximum total thickness
u n d e r 4 m m )
Electrical specifications:
Input voltage: DC 21.6 to 26.4 V
DC 4.5 to 5.5 V
Input Current: 24V: 0.8 A
5V: 0.2A
Environmental conditions:
Temperature
Operation: 10° C to 32° C (50° F to 90° F)
Storage: –20° C to 60° C (–4° F to 140° F)
Humidity
Operation: 20% to 80%, without condensation
Storage: 10% to 85%, without condensation
Reliability: 20,000 sheets (Load/Eject MCBF)
10,000 sheets for Tranparency Film (Load/Eject
MCBF)
12,000 cycle of movements (Hinge MCBF)
Dimentions: Width: 319 mm (12.6 inches)
Depth: 451 mm (17.8 inches)
Height: 137 mm (5.3 inches)
W e i g h t : A p p r o x . 2 . 2 k g ( 4 . 9 l b )
A
Technical Specifications
A-9
Film Adapter
Electrical Specifications:
Supplied Voltage:DC 21.6 to 26.4 V
Rated current: 0.5A
Environmental Conditions:
Temperature
Operation: 5° C to 35° C (41° F to 95° F)
Storage: –25° C to 60° C (–13° F to 140° F)
Humidity
Operation: 10% to 80%, without condensation
Storage: 10% to 85%, without condensation
Reliability:
Light Source: 10,000 hours for light source MCBF
Document:
Transparencies up to 4 x 5 inches film
35 mm strip film
35mm slide
120/220 size (6cm x 9cm) strip film
4 x 5 inches film
Manuscript: Up to 4 x 5 inches film size
Readable area: 93 x 118 mm
Dimensions: Width: 222 mm (8.7 inches)
Depth: 305 mm (12.0 inches)
Height: 36 mm (1.4 inches)
Weight: Approx. 700g ( 1.5 lb)
A-10
Technical Specifications
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