Epson GT-30000 User Manual

Color Scanner

User’s Guide

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION. The information contained herein is designed only for use with this EPSON scanner. EPSON is not responsible for any use of this information as applied to other scanners.

Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with SEIKO EPSON CORPORATION’s operating and maintenance instructions.

SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by SEIKO EPSON CORPORATION.

A Note Concerning Responsible Use of Copyrighted Materials

Digital cameras and scanners, like photocopiers and conventional cameras, can be misused by improper copying of copyrighted material. While some countries’ laws permit limited copying of copyrighted material in certain circumstances, those circumstances may not be as broad as some people assume. EPSON encourages each user to be responsible and respectful of the copyright laws when using digital cameras and scanners.

Trademarks

EPSON and EPSON Stylus are registered trademarks of SEIKO EPSON CORPORATION. EPSON Store and Micro Step Drive are trademarks, and ColorTrue is a registered trademark of Epson America, Inc.

General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. EPSON disclaims any and all rights in those marks.

2/01

Printed on recycled paper

Welcome!

About Your Scanner 1 About Your Software 2 Getting More Information 3

Warnings, Cautions, and Notes 4 Reading the Online Reference Guide 4 Reading Your Other Electronic Manuals 6

Registering 8

Chapter 1 Setting Up Your Scanner

Unpacking Your Scanner 10

Choosing a Good Place for Your Scanner 11

Identifying Scanner Parts 12 Unlocking the Scanner 13 Installing the Automatic Document Feeder 14 Testing Your Scanner’s Operation 16

Connecting the Scanner to Your Computer 17

Connecting to a SCSI Interface 17

Connecting to an IEEE 1394 Scanner Interface 21

Chapter 2 Installing the Software

Installing the Scanner Software 23

Installing the Software for Windows Me 24

Installing the Software for Windows 2000 30

Installing the Software for Windows 98 36

Installing the Software for Windows 95 41

Installing the Software for Windows NT 4.0 46

iii

Installing Additional Software 49

Installing the ISIS Driver 49 Installing PixTools QuickScan 50 Installing Presto! PageManager 52

Chapter 3 How to Scan

Overview 53

Selecting Your Scanner Source 53 Selecting Resolution 54 Scanning Color Images 55 Scaling (Resizing) Images 55 Batch Scanning 55

Step-by-Step Scanning Instructions 56

Loading the Automatic Document Feeder 56 Placing a Single Original Document 57 Scanning with EPSON TWAIN HS 58

Using the

a Start Button 60

Setting Up the

Start Button 60

Chapter 4 Network Scanning

Setting Up the Scanner Server 65

Installing the Scanner Server Software for Windows Me 66 Installing the Scanner Server Software for Windows 2000 71 Installing the Scanner Server Software for Windows 98 76 Installing the Scanner Server Software for Windows 95 82 Installing the Scanner Server Software for Windows NT 4.0 87 Changing the Scanner Server Start Up Mode 90

Setting Up Client Computers 91

Installing EPSON TWAIN HS Network 91

Contents

Using a Network Scanner 95

Starting EPSON Scan Server 96

Starting EPSON TWAIN HS Network 97

Starting a Scan 98

Stopping a Scan in Progress 99

Chapter 5 Maintaining and

Transporting Your Scanner

Cleaning the Scanner 101 Replacing the Fluorescent Lamp 102 Transporting the Scanner 102

101

Chapter 6 Solving Problems

Scanner Lights 103 Problems and Solutions 105

Setup Problems 105

Scanner Problems 106

Software Problems 108

Scanning Problems 110 Uninstalling the Scanner Software 114

Uninstalling EPSON TWAIN HS 114

Uninstalling EPSON TWAIN HS Network 115

Uninstalling EPSON Scan Server 115 Solving Problems with the Automatic Document Feeder 116

Fixing Paper Jams 116

Changing the Document Feed Speed 117 Where To Get Help 118

EPSON Technical Support 118

103

Software Technical Support 119

Contents

Appendix A Installing the TCP/IP Protocol

121

Installing the TCP/IP Protocol on Windows Me and Windows 2000

Installing the TCP/IP Protocol on Windows 98 and Windows 95

Assigning an IP Address for Windows 95 and Windows 98 (First Release)

Installing the TCP/IP Protocol on Windows NT 4.0

Assigning an IP Address on Windows NT 4.0

Appendix B Specifications

Appendix C Notices

System Requirements

Important Safety Instructions

Declaration of Conformity

FCC Compliance Statement

ENERGY STAR Compliance

Warranty

122 123 124 126 127

129

133

133 134 135 136 137 137

Index

Contents

139

Welcome!

The EPSON® GT-30000 is a 36-bit, large-format professional scanner that delivers superior results and versatility for both departments and busy workgroups. Using EPSON’s ColorTrue® Imaging System, the scanner captures text and images with amazing detail and accurate colors. Its 600 × 1200 dpi optical resolution and

11.7 × 17-inch scan bed let you quickly capture incredibly sharp images from practically any size source document.

About Your Scanner

Your EPSON GT-30000 scanner includes these features:

■

36-bit color depth and 600 × 1200 optical resolution lets you capture crisp, clean text and high-quality images with millions of colors and thousands of shades of gray.

■

Speeds through documents with accuracy and detail: letter-sized monochrome up to 30 ppm, color up to 15 ppm (landscape at 300 dpi, draft mode).

■

Large scan bed and auto document feeder let you quickly scan anything from a two-page book spread to a double-sided, 100-page document.

■

Automatic document size recognition with EPSON TWAIN eliminates the need to preset document settings prior to each scan.

■

EPSON scanner software lets stand-alone users or network clients control scanning directly from their workstation.

About Your Software

The EPSON GT-30000 comes with these applications:

EPSON TWAIN HS

General-purpose driver for scanning photographs, artwork, or text for Optical Character Recognition (OCR). Includes automatic document size recognition.

EPSON TWAIN HS Network and EPSON Scan Server Ideal general-purpose drivers for network scanning from hundreds of applications.

ISIS Driver

The Image and Scanner Interface Specification (ISIS) is a flexible, modular standard for acquiring, viewing, converting, printing, and storing document images.

PixTools® QuickScan

A high-performance utility that provides an integrated image acquisition environment allowing you to scan, view, print, annotate, store, and perform image processing on documents.

NewSoft™ Presto!™ PageManager for EPSON

After you’ve scanned your paper documents, use this leading document management software to organize, file, edit, copy, fax, and e-mail them from one convenient screen.

Adobe® Acrobat® Reader

Lets you read the on-screen manuals for your applications and any other files you may have in Portable Document Format (PDF).

™

Getting More Information

There are several ways to learn more about your EPSON GT-30000. Here’s where to look for help:

■

EPSON GT-30000 Reference Guide

Provides detailed information about EPSON TWAIN HS, including additional troubleshooting tips. You must have a web browser (Netscape Navigator® or Microsoft® Internet Explorer, versions 3.0 or later) on your computer to read this guide. See page 4 for instructions on viewing your Reference Guide.

■

On-Screen Help

Most of the applications that come with your scanner include on-screen help. For EPSON TWAIN HS, just click the button or select

■

Electronic Documents

from the menu.

Help

Several of the applications that came with your scanner include electronic manuals in the Adobe Acrobat PDF format. You’ll find electronic user’s guides in the

Manuals

folder on the EPSON GT-30000 Scanning Tools CD-ROM, as well as in the product folders. See page 6 for instructions on locating and viewing your Acrobat manuals.

If none of these sources answers your questions, please see “Where To Get Help” on page 118.

Warnings, Cautions, and Notes

Please follow these guidelines as you read your documentation:

Warnings must be followed carefully to avoid bodily injury.

Cautions must be observed to avoid damage to your equipment.

Notes contain important information about your scanner.

Tips offer hints for great scanning.

Reading the Online Reference Guide

The electronic EPSON GT-30000 Reference Guide is on your EPSON GT-30000 Scanner Software CD-ROM. You can view it from the CD-ROM or copy it to your hard drive and view it from there. You must have a web browser (for example, Netscape Navigator or Internet Explorer, versions 3.0 or later).

If you copy the manual to your hard drive, you can read it anytime. After you copy the manual, just click Start, point to Programs, then EPSON, and select EPSON GT-30000 Reference Guide.

Follow these steps to view the manual:

1. Insert your scanner software CD-ROM. If the Select Language screen doesn’t appear, double-click the the

Epson

2. Make sure

CD-ROM icon.

English

My Computer

is selected and click OK.

3. When you see the EPSON Software Setup screen, click the

icon on your desktop. Then double-click

Browse this CD

button.

4. Open the

Manuals

folder, then double-click the

Reference Guide window opens:

Click to view the Reference Guide.

Click to install the Reference Guide on your hard drive.

GT30000.exe

icon. The

5. Click

Click a topic to expand its contents.

View Reference Guide

. Your browser opens and you see this window:

6. Click one of the topics on the left to expand its contents. Then click the subtopic you want to view.

expanded contents list

Reading Your Other Electronic Manuals

To read other PDF manuals on your CD-ROM, you’ll use Acrobat Reader. If Acrobat Reader is not already installed on your computer, you can install it with the other scanner software. See the software installation instructions for your system in Chapter 1, “Setting Up Your Scanner.”

When you open an electronic manual, you’ll see this toolbar:

previous page next page

last pagefirst page

show bookmarks and page

This is the toolbar for Acrobat Reader 4.05. The toolbar for Acrobat Reader

3.0 looks slightly different.

With Acrobat Reader, you have several ways to navigate through text:

■

Click on hot topics, which are usually underlined or displayed in a different color. To find out if a topic is hot, move your cursor over it. If the cursor turns into a pointing hand, the topic is linked—you can jump to it by clicking once.

■

Use the bookmark section of the left side of the screen to move quickly to the topic of your choice. Click the

Show/Hide Navigation Pane

icon on the toolbar to see the bookmark section, if the manual has bookmarks. Some manuals only have a table of contents, but you can also use this to navigate the manual if the topics are linked.

■

Use the arrow buttons in the toolbar or the vertical scroll bar on the right side of the document to move through the manual. (The box to the left of the scroll bar displays the current page number.)

For more information, see your Acrobat Reader online guide.

Locate your PDF manuals as follows:

■

ISIS User’s Guide—Insert your scanner software CD-ROM. When the EPSON Software Setup screen appears, click the

English

■

Presto! PageManager—Click

EPSON

folder, then double-click

, and select

PageManager User’s Manual

Browse this CD

GT30000.pdf

Start, Programs, Presto! PageManager for

. Open the

folder, then

ISIS

■

Acrobat Reader—Select

You can download and view a PDF version of the GT-30000 User’s Guide from the EPSON support web site at http://support.epson.com.

PixTools QuickScan includes on-screen help. To access it, click Start, Programs, PixTools Products, Documentation, and select QuickScan Help.

Reader Guide

from the Acrobat Reader Help menu.

Registering

Please take a minute to complete the electronic registration form which appears at the end of the software installation process (see “Chapter 2, Installing the Software”).

Registering enables you to receive special information on options, new products, and software upgrades. You’ll get immediate attention if you have a problem with your scanner.

Chapter 1

Setting Up Your Scanner

Setting up your scanner is easy—just follow the steps in this chapter in the order listed below.

1. Unpack and choose a good place for the scanner.

2. Unlock the scanner.

3. Install the automatic document feeder.

4. Test the scanner.

5. Set the SCSI ID number and terminator switch (SCSI connections only).

6. Connect the scanner to your computer.

Unpacking Your Scanner

Remove the automatic document feeder and scanner from the box, then remove the packing material from your scanner. Save the packaging in case you need it later.

The scanner and automatic document feeder are large and heavy, so you may need to have someone help you unpack and lift them.

Along with this guide, your EPSON GT-30000 comes with these items:

power cable

EPSON GT-30000

automatic document feeder

Setting Up Your Scanner

EPSON GT-30000 Scanner Software CD-ROM

installation screws

knobs

screwdriver

Choosing a Good Place for Your Scanner

When deciding where to place the scanner, follow these guidelines:

■

Place the scanner on a flat, stable surface. If the scanner is tilted, it can’t operate properly.

■

Make sure to place the scanner where you can easily unplug the power cord, near a grounded wall outlet, and where your cable can reach your computer.

■

Keep the scanner away from direct sunlight and strong light sources.

■

Avoid places subject to shocks and vibrations, or high or rapidly changing temperatures and humidity.

■

Make sure there’s enough room behind the scanner for the cables, and above the scanner so you can fully raise the document cover.

23.4 inches (596 mm)

3.9 inches or more (100 mm)

* When automatic document feeder is closed.

19.2 inches (488 mm)

25.9 inches (658 mm)

10 inches* (254 mm)

Setting Up Your Scanner

Identifying Scanner Parts

Operate button

a Start button

SCSI terminator switch

READY light

SCSI interface (50-pin)

automatic document feeder

document table

ERROR light

ADF connector

optional interface slot

Setting Up Your Scanner

SCSI interface (68-pin)

AC socket

SCSI ID dial

SCSI select switch N/W

Unlocking the Scanner

Before installing the automatic document feeder and connecting the scanner to a power source, you must release the transportation lock on the back of the scanner.

Use a coin or large flat-head screwdriver to turn the transportation lock button counterclockwise to the unlocked position, as shown.

Always lock the transportation lock before moving the scanner. Whenever the transportation lock is locked, the scanner lamp must be in the home position (on the left side of the scanner). See “Transporting the Scanner” on page 102 for more information.

unlocked position

Setting Up Your Scanner

Installing the Automatic Document Feeder

The automatic document feeder (ADF) automatically loads multi-page documents into your scanner.

The ADF is large and heavy. Clear a wide space around the scanner before installing the ADF. You may need to have someone help you unpack and lift it.

Make sure you have released the transportation lock before installing the ADF. For details, refer to page 13.

To install the ADF:

1. Make sure your scanner is turned off, then unplug the scanner’s power and interface cables, if necessary.

2. Insert the installation screws that came with the ADF into the holes in the back of the scanner and secure them with the enclosed screwdriver tool, as shown below.

3. Place the two knobs included with the ADF beside the scanner.

Setting Up Your Scanner

4. Slide the ADF onto the scanner, lining up the screws with the holes as shown.

5. Twist the knobs onto the ends of the screws and tighten them using the screwdriver tool.

6. Attach the ADF’s connector to the scanner’s option interface. Then tighten the connector screws.

7. Close the ADF.

Setting Up Your Scanner

Testing Your Scanner’s Operation

To make sure your scanner is working properly, it’s a good idea to turn it on before you connect it to your computer.

The scanner’s voltage cannot be changed. If the label on the back of the scanner does not display the correct voltage for your area, contact your dealer. Do not plug in the power cord.

1. Plug the scanner’s power cord into a grounded electrical outlet. Then open the ADF so you can see the operation of the carriage.

2. Press the

The

Operate

READY

button to turn on the scanner.

light on the scanner’s front panel flashes, and the scanner’s carriage moves forward, then back. The to scan.

Operate button

If you turn off the scanner, wait at least 10 seconds before turning it back on. Rapidly turning the scanner on and off can damage the scanner.

READY

light stays on when the scanner is ready

carriage home position

Setting Up Your Scanner

Connecting the Scanner to Your Computer

You can connect the scanner to your computer in one of the following ways:

■

SCSI

If you have a compatible PCI SCSI/SCSI 2 adapter board, or your computer has an ASPI-compliant SCSI 2 board (Adaptec® boards are recommended), you can connect the scanner with a SCSI 2 cable (micro DB 50-pin connector) not more than 9.8 feet (3 meters) long. If you want to use the 68-pin connector, you will need a SCSI 3 cable and SCSI ultra-wide 68-pin host adapter board.

■

IEEE 1394

If you have purchased the optional IEEE 1394 scanner interface card, you can connect the scanner to your PC with the IEEE 1394 cable. Your PC must have an OHCI compliant port or card, and must be running a pre-installed version of Windows Me or Windows 2000. For installation instructions, see page 21.

Connecting to a SCSI Interface

Before you connect the scanner, you must have an ASPI-compliant SCSI 2 interface board installed in your computer. Some computers come with a SCSI 2 board preinstalled; check your computer documentation.

You may need to change the scanner’s SCSI ID setting before you connect it to your computer. The scanner’s SCSI ID number default setting is 2. If you need to change this number, turn the SCSI ID dial on the back panel. Be sure to choose a unique number that doesn’t conflict with the ID number of other SCSI devices.

Don’t use SCSI ID 7, which is usually reserved for the SCSI interface in the computer. SCSI ID 0 and 1 are also not recommended, as these may be used for the hard disk.

SCSI ID dial

Setting Up Your Scanner

Setting the SCSI Terminator

The scanner’s SCSI terminator is built-in, with a switch to turn it on or off on the scanner’s back panel.

If the scanner is your only SCSI device, leave the terminator turned ON (the default setting).

If the scanner is the last device in the chain, leave the terminator turned ON.

Setting Up Your Scanner

If the scanner is in the middle of a chain, turn the switch

OFF

Setting the Select Switch

The scanner has two SCSI connectors: one for a 68-pin SCSI cable and the other for a 50-pin SCSI cable. You may need to change the select switch setting depending on the SCSI card and cable you are using in your computer.

If you are using a 50-pin host adapter and SCSI cable connection anywhere on the bus between the host adapter and the scanner, use the N setting. Use the W setting for 68-pin SCSI ultra-wide host adapter and cable connections.

Setting Up Your Scanner

Connecting the SCSI Cable to Your Computer

To connect the SCSI cable to your computer, follow these steps:

1. Make sure your scanner, computer, and any SCSI devices connected to your computer are turned off.

2. Connect the scanner to your computer using a suitable SCSI cable.

Squeeze the lock releases on the lock connector end of the SCSI cable and plug the cable into the appropriate SCSI connector on the back of the scanner. The cable is secure when both connector locks snap in.

68-pin SCSI interface

3. Connect the pin end of the SCSI cable to the SCSI port on your computer or another SCSI device in the chain and tighten the screws to secure the cable.

Whether you’re connecting the scanner directly to your computer or connecting multiple SCSI devices, the total length of the SCSI bus (cables) must not exceed 9.8 feet (3 meters); otherwise the system may not work properly.

50-pin SCSI interface

Don’t use an external terminator.

4. Plug in the power cables for your computer, scanner, and other external SCSI devices.

Always turn on your scanner first. Otherwise, the computer may not recognize your EPSON scanner when you install your software.

Setting Up Your Scanner

Connecting to an IEEE 1394 Scanner Interface

If you purchased the optional IEEE 1394 scanner interface card (B808342), follow the instructions in this section to install the interface card in your scanner and connect the scanner to your computer.

You can purchase genuine EPSON supplies and accessories from the EPSON Store sales only). In Canada, please call (800) 873-7766 for dealer referral.

™

at (800) 873-7766, or visit www.epsonstore.com (U.S.

To use the IEEE 1394 scanner interface card, your PC must have an OHCI compliant port or card, and must be running a pre-installed version of Windows Me or Windows 2000.

IEEE 1394 Scanner Interface Card IEEE 1394 Scanner Interface

Card Cable

Installing the IEEE 1394 Card in Your Scanner

Before you begin, turn off the scanner and disconnect the power cord and any cables.

1. Remove the two screws securing the shield plate to the scanner’s optional interface slot, and then remove the plate. Put the screws in a safe place in case you want to reinstall the shield plate later.

Static electricity can damage electronic components like the IEEE 1394 scanner interface card. To discharge static electricity, touch the scanner’s metal frame before handling the card.

Setting Up Your Scanner

2. Turn the card over so that the circuit board side is facing down, and insert it in the optional interface slot. Push gently until the card is firmly seated in the expansion slot inside the optional interface slot.

circuit board, face down

3. Tighten the retaining screws and reconnect the scanner’s cables.

Connecting the IEEE 1394 Cable to Your Computer

The IEEE 1394 scanner interface card has two cable connectors. You can use either one to connect the scanner directly to your computer. At the same time, you can use the second connector to connect other IEEE 1394 devices in a daisy chain or tree configuration. You can also connect the scanner to another IEEE 1394 device so that it’s the last IEEE 1394 device in a chain connected to your computer.

Neither your scanner nor your computer has to be off when you connect the cable. However, be careful not to connect or disconnect the cable when the scanner is in use.

Follow these steps to connect the scanner:

1. Connect one end of the cable to the IEEE 1394 port on the card.

2. Connect the other end of the cable to the IEEE 1394 port on your computer or on another IEEE 1394 device.

Setting Up Your Scanner

Chapter 2

Installing the Software

This chapter explains how to install the scanner software on your computer so it works properly with your scanner. It also includes instructions for installing the ISIS driver, PixTools QuickScan and Presto! PageManager. See “Installing Additional Software” on page 49.

For instructions on installing software for a network scanner, go to Chapter 4, “Network Scanning.”

Installing the Scanner Software

Before you begin installing software, make sure you recalibrate your monitor to factory specifications (see your monitor documentation for instructions). Then follow the instructions for your operating system:

■

If you’re running Windows Me, continue with the next section.

■

If you’re running Windows 2000, go to page 30.

■

If you’re running Windows 98, go to page 36.

■

If you’re running Windows 95, go to page 41.

■

If you’re running Windows NT 4.0, go to page 46.

Installing the Software for Windows Me

Before you begin, make sure the GT-30000 is connected to your computer. Also, make sure you’ve recalibrated your monitor to factory specifications (see your monitor documentation for instructions).

This procedure automatically installs your EPSON TWAIN HS driver. You’ll be asked to install your SCSI or IEEE 1394 driver at the beginning of installation. Follow the instructions on the screen to install your SCSI or IEEE 1394 driver, or see the documentation that came with your card.

You may be asked to insert your Windows CD-ROM during this procedure. Make sure you have your Windows CD-ROM available, or know where to find the Windows source files on your hard drive. If you need help locating your source files, contact your computer manufacturer.

1. Turn on your scanner first, then turn on your computer.

2. When you see the window on the right, select

the driver

3. Insert the EPSON GT-30000 Scanning Tools CD-ROM in your drive.

Specify the location of

, and then click

Installing the Software

The Add New Hardware Wizard screen above illustrates a SCSI connection and may look slightly different for IEEE 1394 connections.

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