Epson GT-20000 User Manual

User’s Guide

NPD3453-00

GT-20000 User’s Guide

Copyright and Trademarks

No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the use of the information contained herein.

Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product.

Seiko Epson Corporation and its affiliates shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.

EPSON

is a registered trademark, and EPSON Perfection™ and Epson Exceed Your Vision are trademarks of Seiko Epson Corporation. Microsoft Adobe Apple Presto! PageManager ABBYY

, Windows®, and Windows Vista® are registered trademarks of Microsoft Corporation.

, Adobe Reader®, Acrobat®, and Photoshop® are registered trademarks of Adobe Systems Incorporated.

, ColorSync®, and Macintosh® are registered trademarks of Apple Inc.

and ABBYY FineReader® names and logos are registered trademarks of ABBYY Software House.

is a registered trademark of NewSoft Corp.

Intel

is a registered trademark of Intel Corporation.

PowerPC

is a registered trademark of International Business Machines Corporation.

EPSON Scan Software is based in part on the work of the Independent JPEG Group.

libtiff

Permission to use, copy, modify, distribute, and sell this software and its documentation for any purpose is hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in all copies of the software and related documentation, and (ii) the names of Sam Leffler and Silicon Graphics may not be used in any advertising or publicity relating to the software without the specific, prior written permission of Sam Leffler and Silicon Graphics.

THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.

General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective companies.

GT-20000 User’s Guide

Safety Instructions

Important Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Restrictions on Copying . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Chapter 1 Overview of Your Scanner Features

Color Restoration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Dust Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Backlight Correction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Optional Network Image Express Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Optional Automatic Document Feeder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Chapter 2 Guide to the Scanner Parts

Scanner Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Lights and Buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Chapter 3 Placing Originals on the Scanner

Placing Documents or Photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Placing Large or Thick Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Chapter 4 Scanning Your Originals

Starting Epson Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Using the Start Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Using the EPSON Scan Icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Using Another Scanning Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Selecting an Epson Scan Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Changing the Scan Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Scanning in Office Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Scanning in Home Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Scanning in Professional Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Contents 3

GT-20000 User’s Guide

Selecting File Save Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Detailed Setting Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Selecting the Scan Resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Previewing and Adjusting the Scan Area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Adjusting the Color and Other Image Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Selecting the Scan Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Finishing the Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Chapter 5 Scanning Special Projects

Restoring Color . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Color Restoration in Home Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Color Restoration in Professional Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Using the Color Palette Feature (for Professional Mode Only) . . . . . . . . . . . . . . . . . . . 52

Removing Dust Marks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Dust Removal in Home Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Dust Removal in Professional Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Fixing Backlit Photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Backlight Correction in Home Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Backlight Correction in Professional Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Scanning to a PDF File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Scanning to a PDF File in Office Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Scanning to a PDF File in Home Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Scanning to a PDF File in Professional Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Converting Scanned Documents Into Editable Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Converting into Editable Text in Office Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Converting into Editable Text in Home Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Converting into Editable Text in Professional Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Assigning a Program to the Start Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Assigning a Program With Windows Vista. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Assigning a Program With Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Assigning a Program With Windows 2000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Chapter 6 Connecting the Scanner Using the SCSI Interface (for Windows Only)

Setting Up the SCSI Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Setting the SCSI ID Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Setting the Terminator Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Connecting the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Contents 4

GT-20000 User’s Guide

Chapter 7 Using the Optional Network Image Express Card

About the Optional Network Image Express Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Setting Up Client Computers for Network Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Installing the TCP/IP Protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Scanning Over a Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Starting Epson Scan Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Scanning an Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Chapter 8 Using the Optional Automatic Document Feeder

About the Optional Automatic Document Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Unpacking the Automatic Document Feeder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Installing the Automatic Document Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Loading Documents in the Automatic Document Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Document Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Loading Documents in the ADF. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Placing Documents on the Document Table With the ADF Installed. . . . . . . . . . . . . . 106

Scanning Using the Automatic Document Feeder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Scanning in Office Mode Using the ADF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Scanning in Professional Mode Using the ADF. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Chapter 9 Maintenance

Cleaning the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Replacing the Scanner Lamp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Transporting the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Chapter 10 Troubleshooting

Scanner Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Error Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

The Scanner Does Not Turn On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

The Scanner Does Not Turn Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

You Cannot Start Epson Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Pressing the Start Button Does Not Start the Correct Program. . . . . . . . . . . . . . . . . . 117

Optional Automatic Document Feeder Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

You Cannot Scan Using the ADF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Paper Jams in the ADF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Scanning Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

You Cannot Scan Using the Thumbnail Preview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

You Have Trouble Adjusting the Scan Area in the Thumbnail Preview. . . . . . . . . . . . 121

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GT-20000 User’s Guide

You Cannot Scan Multiple Images at One Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Scanning Takes a Long Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Scan Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

The Edges of Your Original Are Not Scanned . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

You See Only a Few Dots in Your Scanned Image. . . . . . . . . . . . . . . . . . . . . . . . . . . 122

A Line or Line of Dots Always Appears in Your Scanned Images . . . . . . . . . . . . . . . . 123

Straight Lines in Your Image Come Out Crooked . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Your Image Is Distorted or Blurred . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Colors Are Patchy or Distorted at the Edges of Your Image . . . . . . . . . . . . . . . . . . . . 124

Your Scanned Image Is Too Dark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

An Image on the Back of Your Original Appears in Your Scanned Image. . . . . . . . . . 125

Ripple Patterns Appear in Your Scanned Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Characters Are Not Recognized Well . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Scanned Colors Differ From the Original Colors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Images are Rotated Incorrectly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Uninstalling Your Scanning Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Uninstalling Epson Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Uninstalling the User’s Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Uninstalling other Epson applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Appendix A Where To Get Help

Technical Support Web Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Contacting Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Before Contacting Epson . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Help for Users in North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Help for Users in Latin America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Help for Users in Europe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Help for Users in Australia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Help for Users in Singapore. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Help for Users in Thailand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Help for Users in Vietnam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Help for Users in Indonesia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Help for Users in Hong Kong . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Help for Users in Malaysia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Help for Users in India . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Help for Users in the Philippines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Appendix B Technical Specifications

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Windows System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Macintosh System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

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GT-20000 User’s Guide

Scanner Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Mechanical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Standards and Approvals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Optional Automatic Document Feeder Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Mechanical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Index

Contents 7

GT-20000 User’s Guide

Safety Instructions

Important Safety Instructions

Read all these instructions, and follow all warnings and instructions marked on the

scanner.

❏ In this document, warnings, cautions, and notes indicate the following:

Warnings

must be followed carefully to avoid bodily injury.

Cautions

must be observed to avoid damage to your equipment.

Notes

contain important information and useful tips on the operation of this product.

❏ Place the scanner close enough to the computer for the interface cable to reach it

easily. Do not place or store the scanner or the power cord outdoors, near excessive dirt or dust, water, heat sources, or in locations subject to shocks, vibrations, high temperature or humidity, direct sunlight, strong light sources, or rapid changes in temperature or humidity. Do not use with wet hands.

❏ Place the scanner near an electrical outlet where the power cord can be easily

unplugged.

Caution:

Be sure the power cord meets the relevant local safety standards.

❏ The power cord should be placed to avoid abrasions, cuts, fraying, crimping, and

kinking. Do not place objects on top of the adapter cord and do not allow the cord to be stepped on or run over.

❏ Use only the power cord that comes with your scanner. Using any other power cord

could cause fire, electrical shock, or injury.

❏ The power cord is designed for use with the scanner with which it was included. Do not

attempt to use it with other electronic devices unless specified.

❏ Use only the type of power source indicated on the scanner’s label.

Safety Instructions 8

GT-20000 User’s Guide

❏ When connecting this product to a computer or other device with a cable, ensure the

correct orientation of the connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation may damage both devices connected by the cable.

❏ Avoid using outlets on the same circuit as photocopiers or air control systems that

regularly switch on and off.

❏ If you use an extension cord with the scanner, make sure the total ampere rating of the

devices plugged into the extension cord does not exceed the cord’s ampere rating. Also, make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet’s ampere rating.

❏ Never disassemble, modify, or attempt to repair the scanner or scanner option by

yourself except as specifically explained in the scanner’s guides.

❏ Do not insert objects into any opening as they may touch dangerous voltage points or

short out parts. Beware of electrical shock hazards.

❏ If damage occurs to the plug, replace the cord set or consult a qualified electrician. If

there are fuses in the plug, make sure you replace them with fuses of the correct size and rating.

❏ Unplug the scanner, and refer servicing to qualified service personnel under the

following conditions: The power cord or plug is damaged; liquid has entered the scanner; the scanner has been dropped or the case has been damaged; the scanner does not operate normally or exhibits a distinct change in performance. (Do not adjust controls that are not covered by the operating instructions.)

❏ Unplug the scanner before cleaning. Clean with a damp cloth only. Do not use liquid or

aerosol cleaners.

❏ If you are not going to use the scanner for a long period, be sure to unplug the power

cord from the electrical outlet.

WARNING for United States users:

The cords included with this product contain chemicals, including lead, known to the State of

California to cause birth defects or other reproductive harm. Wash hands after handling. (provided in accordance with Proposition 65 in Cal. Health & Safety Code § 25249.5 et seq)

Restrictions on Copying

Observe the following restrictions to ensure responsible and legal use of your scanner.

Copying of the following items is prohibited by law:

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GT-20000 User’s Guide

❏ Bank bills, coins, government-issued marketable securities, government bond

securities, and municipal securities

❏ Unused postage stamps, pre-stamped postcards, and other official postal items

bearing valid postage

❏ Government-issued revenue stamps, and securities issued according to legal

procedure

Exercise caution when copying the following items:

❏ Private marketable securities (stock certificates, negotiable notes, checks, etc.),

monthly passes, concession tickets, etc.

❏ Passports, driver’s licenses, warrants of fitness, road passes, food stamps, tickets, etc.

Note:

Copying these items may also be prohibited by law.

Responsible use of copyrighted materials

Scanners can be misused by improperly copying copyrighted materials. Unless acting on

the advice of a knowledgeable attorney, be responsible and respectful by obtaining the

permission of the copyright holder before copying published material.

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GT-20000 User’s Guide

Chapter 1

Overview of Your Scanner Features

Color Restoration

Using the Color Restoration feature in Epson Scan, you can transform an old, faded, or

badly exposed photo into one with true-to-life color and sharpness.

Original image Color Restoration applied

For instructions on using this feature, see “Restoring Color” on page 50.

Dust Removal

Using the Dust Removal feature in Epson Scan, you can virtually “clean” the dust marks

from your originals as you scan them.

Original image Dust Removal applied

For instructions on using this feature, see “Removing Dust Marks” on page 55.

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Backlight Correction

Using the Backlight Correction feature in your scanning software, you can remove

shadows from photos that have too much background light.

Original image Backlight Correction applied

For instructions on using this feature, see “Fixing Backlit Photos” on page 58.

Optional Network Image Express Card

The Epson Network Image Express Card (B80839✽) enables the scanner and network

connection to become shareable on a network. This allows you to perform various

scanning operations in a network environment using less power and space.

For instructions on using this option, see “About the Optional Network Image Express

Card” on page 91.

Optional Automatic Document Feeder

The Automatic Document Feeder (B81321✽) allows you to scan up to 100 single- or

double-sided pages automatically. The ADF is particularly useful for OCR (Optical

Character Recognition) scanning.

For instructions on using this option, see “About the Optional Automatic Document Feeder”

on page 100.

Overview of Your Scanner Features 12

Chapter 2

Guide to the Scanner Parts

Scanner Parts

GT-20000 User’s Guide

a. scanner cover

Guide to the Scanner Parts 13

a. document mat

b. document table

c. carriage (in the document table)

d. cover sensor

GT-20000 User’s Guide

a. USB interface connector

b. SCSI ID Rotary switch

c. transportation lock lever

d. AC socket

e. SCSI Interface connectors

f. SCSI terminator switch

g. ADF connector

h. optional interface slot

Lights and Buttons

The scanner has two indicator lights and two buttons.

Guide to the Scanner Parts 14

a. . Power button

b. a Start button

c. Ready light

d. Error light

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Guide to the Scanner Parts 15

Chapter 3

Placing Originals on the Scanner

Placing Documents or Photos

Caution:

Do not place heavy objects on the document table glass and do not press the glass with too

much force.

1. Open the scanner cover.

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Placing Originals on the Scanner 16

GT-20000 User’s Guide

2. Place your document or photo face-down on the document table. Make sure the upper left corner of the document or photo is against the corner of the scanner, next to the arrow mark.

Note:

If you are scanning multiple photos at once, position each photo at least 20 mm (0.8 inch) apart from the others.

3. Close the scanner cover gently so that your original does not move.

Note:

❏ When closing the document cover, the scanner lamp flashes to detect the size of the

document. Looking directly at the lamp may mildly stun your eyes.

❏ Always keep the document table clean.

Placing Originals on the Scanner 17

❏ Do not leave photos on the document table for an extended period of time as they may stick

to the glass.

To start scanning, see “Starting Epson Scan” on page 20 for instructions.

Placing Large or Thick Documents

When you scan a large or thick document, you can remove the scanner cover.

1. Open the scanner cover.

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Placing Originals on the Scanner 18

2. Pull the scanner cover straight up and off the scanner.

GT-20000 User’s Guide

Note:

When scanning without the scanner cover, gently press down on your document to flatten it.

When you are finished scanning, replace the scanner cover in the reverse order that you removed it.

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Chapter 4

Scanning Your Originals

Starting Epson Scan

Using the Start Button

You can start Epson Scan just by pressing the a Start button on the scanner. The Epson Scan window automatically opens. See “Selecting an Epson Scan Mode” on page 21 for instructions on selecting an Epson Scan mode.

Using the EPSON Scan Icon

You can start Epson Scan by double-clicking the EPSON Scan icon.

Windows:

Double-click the EPSON Scan icon on the desktop. Or, select the start button icon or Start > All Programs or Programs > EPSON Scan >

EPSON Scan.

Mac OS X:

Open the Applications folder in your hard drive and double-click the EPSON Scan icon.

The Epson Scan window automatically opens. See “Selecting an Epson Scan Mode” on page 21 for instructions on selecting an Epson Scan mode.

Using Another Scanning Program

You can use any TWAIN-compliant scanning program, such as Adobe Photoshop Elements, to scan with your scanner. You open the program, select Epson Scan, and scan. When you are finished scanning, the scanned image opens in your scanning program so you can modify, print, and save it.

1. Start a TWAIN-compliant scanning program. Double-click the program icon on the desktop, if it is available, or do one of the following.

Windows:

Select the start button icon or Start > All Programs or Programs > program folder > program icon.

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GT-20000 User’s Guide

Mac OS X:

Open the Applications folder in your hard drive, select the program folder, and double-click the program icon.

2. Do one of the following.

Adobe Photoshop Elements: Windows:

Click Edit and Enhance Photos, open the File menu, select Import, and select your scanner.

Mac OS X:

Click Close in the Welcome window if it appears, open the File menu, select Import, and select your scanner.

Presto! PageManager:

Open the File menu, select Select Source, and select your scanner.

In some programs, you must select the scanner as the "source" first. If you see a Select Source option, select it and select your scanner there first.

Note for Windows Vista and XP users:

Do not select a WIA option for your scanner from the Import or Acquire list; you will not be able to use all the features of your scanner.

The Epson Scan window automatically opens. See “Selecting an Epson Scan Mode” on page 21 for instructions on selecting an Epson Scan mode.

Selecting an Epson Scan Mode

Epson Scan offers several scanning modes to choose from.

❏ Office Mode lets you quickly select settings for scanning text documents and check

their effects with a preview image. Epson Scan opens in this mode the first time you use it. Office Mode is best when you want to scan documents using the optional Automatic Document Feeder.

See “Changing the Scan Mode” on page 22 for instructions on switching to Office Mode.

See “Scanning in Office Mode” on page 23 for instructions on making settings in Office Mode.

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❏ Home Mode lets you customize some scanning settings and check their effects with a

preview image. Home Mode is best when you want to preview images of your originals before scanning them. You can size the image as you scan, adjust the scan area, and adjust many image settings, including color restoration, dust removal, and backlight correction.

See “Changing the Scan Mode” on page 22 for instructions on switching to Home Mode.

See “Scanning in Home Mode” on page 25 for instructions on making settings in Home Mode.

❏ Professional Mode gives you total control of your scanning settings and lets you check

their effects with a preview image. Professional Mode is best when you want to preview your image and make extensive, detailed corrections to it before scanning. You can sharpen, color correct, and enhance your image with a full array of tools, including color restoration, dust removal, and backlight correction.

See “Changing the Scan Mode” on page 22 for instructions on switching to Professional Mode.

See “Scanning in Professional Mode” on page 27 for instructions on making settings in Professional Mode.

Changing the Scan Mode

To change the scan mode, click the arrow in the Mode box in the upper right corner of the Epson Scan window. Then select the mode you want to use from the list that appears.

Note:

The mode you select remains in effect when you start Epson Scan next time.

For instructions on scanning using these modes, see one of these sections.

Office Mode: “Scanning in Office Mode” on page 23

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Home Mode: “Scanning in Home Mode” on page 25

Professional Mode: “Scanning in Professional Mode” on page 27

Scanning in Office Mode

When you start Epson Scan for the first time, it runs in Office Mode and displays the Epson Scan Office Mode window.

1. Place the original(s) on the document table. See “Placing Documents or Photos” on page 16 for instructions.

2. Start Epson Scan. See “Starting Epson Scan” on page 20 for instructions.

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GT-20000 User’s Guide

3. Select Office Mode in the Mode list. See “Changing the Scan Mode” on page 22 for instructions.

4. Select Color, Grayscale, or Black&White as the Image Type setting.

Note:

If you select Grayscale or Black&White, you can also select an Image Option setting, as described below.

Image Option Setting Description

None No Image Option setting is applied.

Dropout: Red Drops out red from the scan.

Dropout: Green Drops out green from the scan.

Dropout: Blue Drops out blue from the scan.

Color Enhance: Red Enhances red in the scan.

Color Enhance: Green Enhances green in the scan.

Color Enhance: Blue Enhances blue in the scan.

Text Enhancement Technology Improves accuracy during OCR

(Optical Character Recognition) scanning by eliminating the document’s background from the scan. This setting is available only when the Image Type is set to Black&White.

Auto Area Segmentation Makes grayscale images clearer and

text recognition more accurate by separating the text from the graphics. This setting is available only when the Image Type is set to Black&White.

5. Select Document Table as the Document Source setting.

6. Select the size of your original document as the Size setting.

7. Click the arrow to open the Resolution list and select an appropriate resolution for your original(s). See “Selecting the Scan Resolution” on page 32 for instructions.

8. Click Preview to preview your image(s). The Preview window appears and displays your image(s). See “Previewing and Adjusting the Scan Area” on page 34 for instructions.

9. Modify the image quality if necessary. See “Adjusting the Color and Other Image Settings” on page 39 for instructions.

10. Click Scan.

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GT-20000 User’s Guide

What happens next depends on how you started your scan. See “Finishing the Scan” on page 49 for instructions.

Scanning in Home Mode

When you select Home Mode, you see the Epson Scan Home Mode window.

1. Place your original(s) on the document table. See “Placing Documents or Photos” on page 16 for instructions.

2. Start Epson Scan. See “Starting Epson Scan” on page 20 for instructions.

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GT-20000 User’s Guide

3. Select Home Mode in the Mode list. See “Changing the Scan Mode” on page 22 for instructions.

4. Click the arrow to open the Document Type list, and select the type of your original(s) you are scanning.

5. Select Color, Grayscale, or Black&White as the Image Type setting.

6. In the Destination box, click the button for the way you plan to use the scanned image(s).

❏ Screen/Web for images you will view only on a computer screen or post on the web.

❏ Printer for image(s) you will be printing or converting to editable text with an OCR

(Optical Character Recognition) program.

❏ Other if you want to select a specific resolution for other purposes.

Epson Scan selects a default resolution setting based on the Destination setting you select. If you selected Other as the Destination setting to select a specific resolution, see “Selecting the Scan Resolution” on page 32 for instructions.

7. Click Preview to preview your image(s). The Preview window appears and displays your image(s). See “Previewing and Adjusting the Scan Area” on page 34 for instructions.

8. Modify the image quality, if necessary. See “Adjusting the Color and Other Image Settings” on page 39 for instructions.

9. Click the arrow to open the Target Size list and select the size you would like your scanned image(s) to be, if necessary. You can scan your images at their original size, or you can reduce or enlarge their size by selecting a Target Size. See “Selecting the Scan Size” on page 45 for instructions.

10. Click Scan.

What happens next depends on how you started your scan. See “Finishing the Scan” on page 49 for instructions.

Scanning Your Originals 26

GT-20000 User’s Guide

Scanning in Professional Mode

When you select Professional Mode, you see the Epson Scan Professional Mode window.

Scanning Your Originals 27

GT-20000 User’s Guide

1. Place your original(s) on the document table. See “Placing Documents or Photos” on page 16 for instructions.

2. Start Epson Scan. See “Starting Epson Scan” on page 20 for instructions.

3. Select Professional Mode in the Mode list. See “Changing the Scan Mode” on page 22 for instructions.

4. Click the arrow to open the Document Type list and select Reflective.

5. Select Document Table as the Document Source setting.

6. Click the arrow to open the Auto Exposure Type list and select Document or Photo.

7. Click the arrow to open the Image Type list and select the detailed image type you are scanning.

Image Type setting

24-bit Color Color photos

Color Smoothing Color graphics, such as a chart or graph

8-bit Grayscale Black-and-white photos with just a few shades of gray

Halftone Shaded drawings or photographs

Black & White Documents with black text and/or line art

Type of image you are scanning

Note:

❏ If you select Halftone, you can also select the Pattern setting. To access the setting, click

the + (Windows) or r (Mac OS X) button next to Image Type. For details on adjusting the setting, see Epson Scan Help.

❏ If you select 8-bit Grayscale or Black & White, you can also select an Image Option

setting, as described below. To access the setting, click the + (Windows) or r (Mac OS X) button next to Image Type.

Image Option Setting Description

None No Image Option setting is applied.

Dropout: Red Drops out red from the scan.

Dropout: Green Drops out green from the scan.

Dropout: Blue Drops out blue from the scan.

Color Enhance: Red Enhances red in the scan.

Color Enhance: Green Enhances green in the scan.

Color Enhance: Blue Enhances blue in the scan.

Scanning Your Originals 28

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Text Enhancement Technology Improves accuracy during OCR

(Optical Character Recognition) scanning by eliminating the document’s background from the scan. This setting is available only when the Image Type is set to Black & White.

Auto Area Segmentation Makes grayscale images clearer and

text recognition more accurate by separating the text from the graphics. This setting is available only when the Image Type is set to Black & White.

8. Click the arrow to open the Resolution list and select an appropriate resolution for your original(s). See “Selecting the Scan Resolution” on page 32 for instructions.

9. Click Preview to preview your image(s). The Preview window appears and displays your image(s). See “Previewing and Adjusting the Scan Area” on page 34 for instructions on settings in the Preview window.

10.Modify the image quality, if necessary. See “Adjusting the Color and Other Image Settings” on page 39 for instructions.

11.Click the arrow to open the Target Size list and select the size you would like your scanned image(s) to be, if necessary. You can scan your images at their original size, or you can reduce or enlarge their size by selecting Target Size. See “Selecting the Scan Size” on page 45 for instructions.

12.Click Scan.

What happens next depends on how you started your scan. See “Finishing the Scan” on page 49 for instructions.

Selecting File Save Settings

When you see the File Save Settings window, you can select the location, name, and format of the scanned image file.

1. Click the File Save Settings icon to the right of the Scan button.

Scanning Your Originals 29

The File Save Settings window appears.

GT-20000 User’s Guide

Note:

If you start Epson Scan from a TWAIN-compliant program, such as Adobe Photoshop Elements, the File Save Settings icon does not appear.

2. In the File Save Settings window, specify the file folder in which you want to save your scanned image. Click the Document or Pictures radio button, or the My Documents or My Pictures radio button. If you want to select another folder, click the Other radio button, then click Browse (Windows) or Choose (Mac OS X) and select the folder. If you want to save your image on the desktop, simply click the Other radio button.

3. Specify a file name prefix with an alphanumeric character string. A 3-digit number is automatically added to the file name, but you can change the Start Number if you like. If you are scanning multiple images at once, each image will receive a different 3-digit number.

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