Epson GT15000 User Manual

®

EPSON GT-15000

User’s Guide

Copyright Notice

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior
written permission of SEIKO EPSON CORPORATION. The information contained herein is designed only for
use with this EPSON scanner. EPSON is not responsible for any use of this information as applied to other
scanners.

Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of this product or third
parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse,
or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the
U.S.) failure to strictly comply with SEIKO EPSON CORPORATION’s operating and maintenance instructions.

SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the use of any
options or any consumable products other than those designated as Original EPSON Products or EPSON
Approved Products by SEIKO EPSON CORPORATION.

A Note Concerning Responsible Use of Copyrighted Materials

Ink jet printers, digital cameras and scanners, like photocopiers and conventional cameras, can be misused by
improper copying and printing of copyrighted material. While some countries’ laws permit limited copying of
copyrighted material in certain circumstances, those circumstances may not be as broad as some people assume.
EPSON encourages each user to be responsible and respectful of the copyright laws when using digital cameras and
scanners.

Trademarks

EPSON is a registered trademark, and Matrix CCD is a trademark of SEIKO EPSON CORPORATION.
Micro Step Drive is a trademark, ColorTrue is a registered trademark, and EPSON Store and SoundAdvice are
service marks of Epson America, Inc.

General Notice: Other product names used herein are for identification purposes only and may be trademarks of
their respective owners. EPSON disclaims any and all rights in those marks.

2

Copyright © 2003 by Epson America, Inc. CPD-17264

10/03

Printed on recycled paper

Contents

WELCOME 7

About Your Scanner 7
About Your Software 8
Getting More Information 8

Warnings, Cautions, Notes, and Tips 9

Viewing Your Electronic Reference Guide 9

Chapter 1 GETTING STARTED 11

Unpacking the Scanner 11

Choosing a Good Place for the Scanner 12
Installing the Software 13
Connecting the Scanner Using the USB Interface 15
Connecting the Scanner Using the SCSI Interface 16
Turning On the Scanner 17

Chapter 2 HOW TO SCAN 19

Placing Your Original Document 20
Scanning Documents with PaperPort Deluxe 21
Scanning Text for Editing 23
Scanning Photographs With Adobe Photoshop Elements 25
Scanning to a File With EPSON Scan 28
Scanning With the Start Button 29

Setting Up the Start Button in Windows 98, Me, or 2000 30
Advanced Scanning in Professional Mode 31

Using Professional Mode To Customize Your Scan 32
Selecting the Scanning Area in the Preview Window 34

3

Scanning Tips 35

Selecting Resolution 35
Scaling (Resizing) Images 36
Scanning Color Images 36

Chapter 3 USING OPTIONAL EQUIPMENT 37

Automatic Document Feeder 38

Installing the Automatic Document Feeder 39
Scanning With the Automatic Document Feeder 41

Fixing Document Jams 43
Installing the IEEE 1394 FireWire Scanner Interface Card 44
Installing the Network Image Express Card 46

Chapter 4 MAINTENANCE 49

Transporting the Scanner 49
Cleaning the Scanner 50

Chapter 5 SOLVING PROBLEMS 51

Diagnosing Scanner Problems 52
Problems and Solutions 53

Uninstalling and Reinstalling EPSON Scan 60
Where To Get Help 61

4 Contents

Scanner Problems 53

Software Problems 56

Quality Problems 56

EPSON Technical Support 61

Software Technical Support 62

Appendix A SPECIFICATIONS

63

Appendix B REQUIREMENTS AND NOTICES 67

System Requirements 67
Important Safety Instructions 68
Declaration of Conformity 69
FCC Compliance Statement 70
ENERGY STAR Compliance 71
Warranty 71

INDEX 73

Contents 5

6 Contents

Welcome

The EPSON® GT-15000 is a 48-bit color, large-format professional scanner
that delivers superior results and versatility for business users. Using EPSON’s

®

ColorTrue
amazingly accurate detail and color. Its 600 × 1200 dpi hardware resolution and

11.7 × 17-inch scan bed let you quickly capture incredibly sharp images from
practically any size source document.

About Your Scanner

Your EPSON GT-15000 scanner includes many advanced features.

■ 48-bit color depth and 600 × 1200 optical resolution let you capture crisp, clean

text and high-quality images with millions of colors and thousands of shades of
gray.

II Imaging System, the scanner captures text and images with

■ Speeds through documents with accuracy and detail: letter-sized monochrome up

to 16 ppm, color up to 10 ppm (landscape at 300 dpi, draft mode).

■ Large scan bed and optional automatic document feeder let you quickly scan

anything from a two-page book spread to a double-sided, 100-page document.

■ Built-in USB and SCSI interfaces, optional Network Image Express card or

IEEE 1394 FireWire® interface card provide versatile connections for individual
or workgroup users.

■ Convenient a Start button on the scanner lets you place your document and start

your scan immediately. If the scanner is set up for network use, you can
automatically send the image back to your workstation.

■ EPSON Scan software provides automatic paper size detection. Includes

additional software for document management, optical character recognition, and
image editing.

7

About Your Software

The EPSON GT-15000 comes with these applications:

■ EPSON Scan

General-purpose driver for scanning photographs, artwork, documents, or text for
Optical Character Recognition (OCR). Includes automatic document size
recognition and three modes for progressive levels of control over your scanned
image.

■ ABBYY FineReader

®

5.0 Sprint

A powerful, easy-to-use OCR program that lets you scan and send the text to a
word processor or spreadsheet program. You can save scanned documents in RTF,
TXT, or PDF format.

■ ScanSoft

®

PaperPort® Deluxe

Use this leading document management software to scan your paper documents
and then organize, file, edit, copy, fax, and e-mail them from one convenient
screen.

■ Adobe

®

Photoshop® Elements

State-of-the-art software lets you create high-quality images for print, e-mail, and
the Web. Includes sophisticated, yet easy-to-use tools for correcting and
enhancing digital images.

Getting More Information

There are several ways to learn more about your EPSON GT-15000 scanner. In
addition to this User’s Guide, help utilities and electronic manuals are available. Here’s
where to look for help:

■ EPSON GT-15000 Reference Guide

Provides instructions on using EPSON Scan, scanning in a network environment,
and additional information about your scanner. You can view the Reference Guide
from the CD-ROM or copy it to your computer and view it from there. See
page 9 for instructions on viewing the electronic manual.

8 Welcome

■ On-Screen Help

For more information about any of the software that came with your scanner,
click the Help button or access the Help menu.

■ Electronic Documents

FineReader Sprint, PaperPort Deluxe, and Photoshop Elements all include
electronic manuals in Adobe Acrobat® PDF format.

If none of these sources answers your questions, please see “Where To Get Help” on
page 61.

Warnings, Cautions, Notes, and Tips

Please follow these guidelines as you read this manual:

Warning: Must be followed carefully to avoid bodily injury.

Caution: Must be observed to avoid damage to your equipment.

Note: Contains important information about your scanner.

Tip: Contains additional hints for great scanning.

Viewing Your Electronic Reference Guide

Your scanner software CD-ROM includes an on-screen Reference Guide. You must

®

have a web browser (Netscape Navigator

4.0 or later) to view it.

You can view the guide from the CD-ROM or copy it to your computer and view it
from there.

1. Insert the scanner software CD-ROM in the CD-ROM or DVD drive. The
installer starts automatically. If it doesn’t start, do one of the following:

■ Windows

■ Windows 98, Me, and 2000: Double-click My Computer, then double-click

EPSON.

®

XP: Click Start, click My Computer, then double-click EPSON.

You see the EPSON Installation Program.

or Microsoft® Internet Explorer, versions

Welcome 9

2. Double-click User Guides on the
Installation Program window. You see
this screen:

3. Click Install Reference Guide, then
follow the on-screen instructions. When
installation is complete, click Quit.

If you install the guide on your computer,
you can access it at any time by clicking

Start > All Programs or Programs >
EPSON > GT-15000 Guide

.

Your browser opens and you see this window:

Click a topic on the left side of the screen to expand the table of contents. After
expanding the table of contents, you can click on the topic you want to view.

10 Welcome

Chapter 1

Getting Started

This chapter describes the following procedures:

■ Unpacking the scanner

■ Installing the software

■ Connecting the scanner to your computer

■ Turning on the scanner

Unpacking the Scanner

Remove the scanner from the box and make sure you have all the parts:

CD-ROM with EPSON
Scan driver, software,
and electronic manuals

Adobe Photoshop
Elements 2.0 CD-ROM

Scanner

Power cord

USB cable

Remove all the tape and packing material from the scanner. Save the packaging in case
you need it for transporting the scanner.

Warning: The scanner is large and heavy. You might need to have someone help
you unpack and lift it.

11

Choosing a Good Place for the Scanner

When deciding where to place the scanner, follow these guidelines:

■ Place the scanner on a flat, stable surface. If the scanner is tilted, it can’t operate

properly.

■ Make sure to place the scanner where you can easily unplug the power cord, near

a grounded wall outlet, and where your cable can reach your computer.

■ Keep the scanner away from direct sunlight and strong light sources.

■ Avoid places subject to shocks and vibrations, or high or rapidly changing

temperatures and humidity.

■ Make sure there’s enough room behind the scanner for the cables, and above the

scanner so you can fully raise the document cover.

23 inches
(573 mm)

6 inches
(150 mm) or more

12 Getting Started

18 inches
(458 mm)

5 inches
(132) mm

26 inches
(656 mm)

Installing the Software

You must install the software before connecting the scanner to your computer. The
installation process may take several minutes. Be sure to close all open programs and
turn off any virus protection programs.

Caution: Make sure the scanner is not connected to your computer before you
install the software.

If you want to use Adobe Photoshop Elements, install it from the CD-ROM included
with your scanner.

Then follow these steps to install the EPSON Scanner Software CD-ROM:

1. Insert the scanner software CD-ROM in the CD-ROM or DVD drive. The
installer starts automatically. If it doesn’t start, do one of the following:

■ Windows XP: Click Start, click My Computer, then double-click EPSON.

■ Windows 98, Me, and 2000: Double-click My Computer, then double-click

EPSON.

You see the EPSON Installation
Program:

2. Double-click Install Software.

Getting Started 13

You see the EPSON Software
Installation screen:

3. Click Install.

4. Read the license agreement, then
click Accept.

Wait while the software is installed.

If you see a message prompting you
to restart, click

Restart Windows.

After your computer restarts, go back
to step 1 on page 13 and continue
installing software.

If you see a message prompting you
to close EPSON Software Installation before continuing to install PaperPort,
click

Ignore.

5. When you see the message that installation is complete, click OK.

6. Double-click User Guides on the
Installation Program window. You see this
screen:

7. Click Install Reference Guide, then
follow the on-screen instructions. When
installation is complete, click OK, then
click Quit to close the window.

8. Double-click Register Your Scanner
and follow the instructions on the screen
to complete the registration. At the last
screen, click Done or close your browser.

9. Click to close the Installation Program, then remove the CD-ROM.

After you have installed the software, follow the instructions in one of the next
sections to connect the scanner to your computer.

You can connect the scanner using either the USB cable that came with your scanner,
or a SCSI cable. Don’t connect more than one cable.

14 Getting Started

Note: You can also install optional interface cards in the scanner and use these
for connecting to your computer system. For information about installing and
using the optional IEEE 1394 (FireWire) card or EPSON Network Image Express
card, see Chapter 3, “Using Optional Equipment.”

Connecting the Scanner Using the USB Interface

Before you connect the scanner, make sure you have installed the software, as
described on page 13.

Plug the flat end of the USB cable into any available USB port on your computer or
powered USB hub. Plug the square end into the scanner’s USB port.

Note: Your scanner may not work correctly if you use a USB cable other than the
one supplied by EPSON, or if you connect your scanner to a multi-level USB hub
system.

Getting Started 15

Connecting the Scanner Using the SCSI Interface

Before you connect the scanner, make sure you have installed the software, as
described on page 13. Then turn off your computer.

In order to use the SCSI connection, you need to make sure your computer has a
SCSI board and any necessary SCSI software installed. Then follow these steps to
connect the scanner:

1. If you have another SCSI device that
uses SCSI ID 2, turn the SCSI ID
switch on the back of the scanner to a
new number. Do not use 0, 1, or 7.

2. Unless your scanner is connected in
the middle of a SCSI chain, leave the
terminator switch on the back of the
scanner turned On.

3. Squeeze the lock releases on your
SCSI cable, and plug it into either
SCSI connector on the back of the
scanner. Connect the other end of
the cable to the SCSI port on your
computer.

16 Getting Started

Turning On the Scanner

1. Pull up the transportation lock to the Unlock
position.

2. Before you plug in the scanner, make sure it is
turned off (the . Power button is not pushed
in).

3. Plug one end of the scanner’s power cord into
the AC inlet at the back of the scanner, and the
other end into a grounded electrical outlet.

4. Press the . Power button on the front
of the scanner to turn it on.

The green Ready light starts flashing.

Transportation lock

5. If your computer is off, turn it on.

6. Wait until the Ready light stops
flashing, then do one of the following:

■ USB: If you see a message that the

software has not passed Windows

. Power button

Ready light

Logo testing or does not contain a
Microsoft digital signature, click

Yes or Continue Anyway.

■ SCSI: Start the Add Hardware Wizard in the Windows Control Panel. Follow

the on-screen instructions to let Windows detect the scanner.

Note: If you see a message about a HIGH-SPEED USB device, click the x in the
corner of the message to close it. Your scanner will work correctly, although not
at maximum speed.

Getting Started 17

18 Getting Started

Chapter 2

How To Scan

The EPSON Scan software included with your EPSON GT-15000 provides three
modes to give you progressive levels of control over the scanning process:

■ Home Mode: Makes scanning quick and easy. It includes a simple interface,

automatic image adjustments, and preset configurations for various types of scans.

■ Office Mode: Includes a basic interface with practical scan settings designed for

documents. Choose this mode to scan multi-page documents on the optional
automatic document feeder (see page 38).

■ Professional Mode: Lets you manually configure advanced image settings,

including the histogram setting, tone, color depth, balance, saturation, brightness,
and contrast.

You can use EPSON Scan either in a “standalone” mode, or by starting from another
program, such as PaperPort Deluxe or Photoshop Elements.

This chapter provides step-by-step instructions for the following:

■ Placing your original document on the scanner

■ Scanning documents with PaperPort Deluxe

■ Scanning text for editing (OCR)

■ Scanning photographs with Adobe Photoshop Elements

■ Scanning to a file with EPSON Scan

■ Scanning with the a Start button.

■ Advanced scanning

■ Selecting the scanning area

■ Scanning tips

19

Placing Your Original Document

This section explains how to position documents or photos for scanning.

If you’re scanning a multi-page document using the optional automatic document
feeder, see “Scanning With the Automatic Document Feeder” on page 41.

1. Raise the scanner cover and place your document face down in the upper left
corner of the document table.

You can scan several pages or photos at the same time. Make sure you leave about
an inch of space between them on the document table.

2. Close the document cover slowly. Be careful not to move the document.

Tip: If the edges of your document don’t scan properly, move it in one-quarter
inch from the edges of the document table.

You can remove the document cover if you need to scan a thick item—such as a
book—that doesn’t fit under the cover. Simply lift the back of the cover straight
up. When you reattach the cover, line the rods up with the positioning holes and
lower the cover into place.

Warning: Before removing the document cover, make sure you raise it all the
way up. This will prevent the hinges from snapping back on the springs and
possibly injuring you.

20 How To Scan

Scanning Documents with PaperPort Deluxe

The PaperPort Deluxe software included with your scanner lets you scan and manage
a variety of documents. You can use PaperPort to file and organize documents on
your computer just as you would handle paper documents, with the added
convenience of searching by content as well as title.

First, place your document or documents on the scanner as described on page 20.
Then follow these steps to scan with PaperPort Deluxe:

1. To start PaperPort, click Start > Programs or All Programs > ScanSoft

PaperPort > PaperPort

documents and images:

Scan
button

. You see the PaperPort desktop, with several sample

2. Click the

Scan button.

How To Scan 21

You see these settings on the left side of the screen:

3. Select EPSON GT-15000 and Document, as shown.
Make sure you don’t select WIA-EPSON GT-15000.
Then click the Scan button. EPSON Scan opens.

4. Choose the Office Mode from the Mode list at the top
of the EPSON Scan window. If you see a warning message
about closing the preview window, click OK.

You see the EPSON Scan Office
Mode settings:

5. Choose an Image Type:

■ Color for documents with color

■ Grayscale for documents with

grayscale images or black and
white photos

■ Black&White for plain text

documents

6. Click Preview if you want to see a
preview of your scan.

7. Click the Auto Detect button in
the preview window to
automatically select your entire
document, or click and drag in the
preview window to create a scanning
selection area (marquee). For more
information on using marquees, see
page 34.

22 How To Scan

Scan button

8. Make any of these adjustments, as necessary:

■ Select a resolution

■ Adjust the Brightness and Contrast settings for your image

■ If you’re scanning printed materials, select Descreening Filter to reduce the

moiré patterns in the image

■ To sharpen the image, select Unsharp Mask Filter

9. Click the Scan button.

Your document is scanned, then displayed on the PaperPort desktop. You can file
it, send it to an application, email it, or work with it in PaperPort.

For more information, see the PaperPort Help or User’s Guide (on the PaperPort
Help menu).

Scanning Text for Editing

The ABBYY FineReader Sprint software included with your scanner lets you turn
almost any printed document into editable text. First, place your document or
documents on the scanner as described on page 20. Then follow these steps to scan
text for editing:

1. To start ABBYY Fine Reader, click Start > Programs or All

Programs >

ABBYY FineReader Sprint. You see the program

window with menus and buttons at the top.

2. Click the

3. Choose the

Scan&Read button. EPSON Scan opens.

Office Mode from the Mode list at the top of the

EPSON Scan window.

How To Scan 23

You see the EPSON Scan Office
Mode settings:

4. For most text scanning, choose

Black&White and use the default

settings, as shown.

5. Click the Scan button. Your
document is scanned and opens in
the ABBYY FineReader window.

6. Click the Save button. You see a
standard Windows file save window.
Choose a location, file name, and
one of the following file types:

■ rtf: for editing in Microsoft

®

Word.

■ pdf: for a “portable document

file” that you can use in Adobe
Acrobat.

■ txt: for an unformatted text file

that you can open in many
different programs.

Scan button

You can also click the down arrow next to the Save button and choose to send
the text to Microsoft Word or Excel,® or Adobe Acrobat. For more information
about ABBYY FineReader, open the Help menu at the top of the screen.

24 How To Scan

Scanning Photographs With Adobe Photoshop Elements

Adobe Photoshop Elements provides a variety of powerful tools for image editing,
along with recipes and step-by-step instructions for using the tools. First, place your
photo or photos on the scanner as described on page 20. Then follow these steps to
scan photos with Photoshop Elements:

1. Double-click the Adobe Photoshop Elements 2.0 icon on your desktop. You see
the Photoshop Elements window, with the welcome screen on top:

2. Click

3. Select EPSON GT-15000 and click OK. EPSON Scan

Connect to Camera or Scanner. You this

window:

opens.

Note: You can also open the File menu and choose Import > GT-15000. When
selecting the source, make sure you don’t choose WIA Support.

How To Scan 25

4. Choose the Home mode from the Mode list at the top of the
EPSON Scan window. (If you want to use the Professional
Mode, see page 31.)

You see the Home mode EPSON Scan settings:

5. If you don’t see an automatic preview of your scan, click

6. Click the Auto Detect button in the preview window to automatically select
your entire photo, or click and drag to create a scanning selection area (marquee).
For more information on using marquees, see page 34.

Note: If the scanned image in the preview window has a blue box around it,
you’re previewing in thumbnail mode. This allows you to scan multiple photos
and automatically select them. If you want to select part of an image, click the
arrow beside the Preview button in the EPSON Scan dialog box and select
Normal from the pull-down menu. Then click the Preview button to preview in
normal mode.

26 How To Scan

Preview.

7. Choose Photo in the Document Type list.

8. Choose an Image Type:

■ Color for color photos

■ Grayscale for black-and-white photos

9. Choose a Destination setting:

■ Printer if you’re printing the image

■ Screen/Web if you will only view your image on the screen

■ Other if you want to specify a resolution

10. Select a Target Size if you want to specify any size other than that of the original
document.

11. Adjust the Brightness and Contrast settings, if necessary.

12. Click

Scan. If you are scanning multiple photos, each one is scanned

individually.

13. Click Close to exit EPSON Scan and work with your image(s) in Photoshop
Elements.

For more information about using Photoshop Elements, click the Help menu at the
top of the screen.

How To Scan 27

Scanning to a File With EPSON Scan

You can use the import or acquire function of a TWAIN-compliant application such
as PaperPort Deluxe or Adobe Photoshop to scan images directly into your
application. Or you can scan directly to your computer by starting EPSON Scan from
the Windows Start menu.

First, place your document or photo on the scanner as described on page 20. Then
follow these steps:

1. Click

Start > Programs or All Programs > EPSON Scan > EPSON Scan.

Note: If you have multiple scanners installed, you are prompted to choose your
scanner. Click EPSON GT-15000 and click OK.

2. Choose a mode from the Mode list at the top of the EPSON
Scan window. See page 19 for descriptions of the three
modes.

If you choose Home Mode, a preview scan opens
automatically. (This is the default. If you don’t want an automatic preview,
deselect Auto Preview on the EPSON Scan dialog box.)

3. Continue with the instructions for your mode:

■ Office mode on page 22

■ Home mode on page 26

■ Professional mode on page 31

4. Click Scan. You see a File Save Settings
window:

5. Type a name for your file in the Prefix field,
then choose an image type and click

OK. (For

more details, see the EPSON Scan on-screen
Help.)

28 How To Scan

Scanning With the Start Button

You can use the a Start button on your scanner to open EPSON Scan, and then scan
your document as described on page 28. Or, you can set up the a Start button to
open any compatible program on your computer and start scanning.

If you have set up the scanner on a network, you can use the a Start button to scan
automatically and send the document to an individual computer. For instructions on
network scanning, see your on-screen Reference Guide.

First, place your document or photo on the scanner as described on page 20. Then
follow these steps to use the a Start button:

1. Press the a Start button.

If you’re using Windows 98, Me,
or 2000, EPSON Scan opens. If
you want to have a different
application open, see the
instructions on page 30.

If you’re using Windows XP, you
see this window:

2. Select the program you want to use.

To have the program open automatically
whenever you press the a Start button, check

Always use this program for this action.

3. Click OK.

If you want to change the program after you
set up the a Start button, open the Scanners
and Cameras utility in the Windows Control
Panel.

a Start button

Right-click your scanner and select Properties. Select the Events tab, then select
the program you want to use.

How To Scan 29

Setting Up the Start Button in Windows 98, Me, or 2000

EPSON Scan opens by default when you press the a Start button. If you want to
have a scanning application open instead, follow these steps:

1. Click Start > Settings > Control Panel.

2. Double-click the Scanners and Cameras icon.

3. Do one of the following:

If you’re using Windows 98 or 2000,
select your scanner from the list of
devices and click Properties.

If you’re using Windows Me, right-click
the scanner icon and select Properties.

4. Select the Events tab. You see a
window like the one on the right:

5. Make sure Start Button is selected
under Scanner Events.

6. Select the application you want to open
with the a Start button. Make sure you
clear the checkboxes for all the other
applications.

If you want to choose from a list when you press the a Start button, you can
select multiple applications.

7. Click

Apply, then click OK.

30 How To Scan

Advanced Scanning in Professional Mode

First, place your photo or document on the scanner as described on page 20. Then
follow these steps:

1. Start EPSON Scan and choose
see this window:

Professional Mode from the Mode menu. You

Select Professional
Mode

2. Click Preview to see a preview of your scan.

3. Click the Auto Detect button in the preview window to automatically select
your entire document, or click and drag in the preview window to create a
scanning selection area (marquee). For more information on using marquees, see
page 34.

4. Choose the Auto Exposure Type: Photo to optimize exposure for photos, or

Document to optimize exposure for printed material.

How To Scan 31

5. Either click Scan to complete your scan, or continue with the instructions in the
next section to fine-tune it.

Using Professional Mode To Customize Your Scan

Follow these steps to use advanced settings:

1. Choose a color depth setting from the Image Type menu:

■ 24-bit Color for the highest quality color scans

■ Color Smoothing for color documents without photographs

■ 8-bit Grayscale for the highest quality scans of black-and-white photos or

images

■ Halftone if you want to select special halftone patterns

■ Black & White for text or line art

Click to see more options, then choose Best or Draft for the Scanning Quality
setting.

2. Choose a resolution setting (50 to 9600 dpi).

3. If you want to specify a Target Size for
your scanned image other than the
original size, select a size from the
pull-down menu. You can also click to
see more options, then type in the width
and height, or scale the image with a
percentage. If Trimming is set to
size. If it is

4. Use the Adjustment settings to modify your image as necessary. (You may have to
use the scroll bar to see these options.)

Auto Adjust – Click this button to let the software detect and analyze the
image with the document settings you’ve specified to determine the optimum
settings for your scan.

Histogram Adjustment – Click this button to adjust the highlight, shadow,
and gamma input levels.

32 How To Scan

On, your image is cropped to fit your specified

Off, your image is sized to fit your specified size as closely as possible.

Tone Correction – Click this button to choose a preset tone curve for specific
effects or to change the tone curve manually.

Image Adjustment – Click this button to adjust the color balance, saturation,
brightness, and contrast settings.

For any of the setting windows above, you can click Reset to go back to the
default settings for your image. See the EPSON Scan on-screen help for more
information about the Adjustment options.

5. If you want to sharpen the image, select
the Unsharp Mask Filter option. Click
to see more options, then choose a Level to
reduce or increase the effect.

6. Select the Descreening Filter option to reduce the moiré patterns in the image.

To specify the source image you are scanning, click to see more options, then
choose the closest option to your source document in the Screen Ruling menu.
(You may have to use the scroll bar to see this menu.)

7. Click Scan.

How To Scan 33

Selecting the Scanning Area in the Preview Window

The preview window lets you select the area of your image that you want to scan with
a marquee (a frame that you draw around the previewed image). You can create up to
50 marquees at one time. The currently selected marquee has a moving, dotted line.
EPSON Scan adjusts the image quality settings to optimize each selected area.

Auto Detect
button

Currently
selected
marquee

■ To automatically create a marquee around the entire image (and cut out the

document table area) click the Auto Detect button.

■ To select the area to scan, click and drag in the preview window. A marquee

appears around the selection.

■ To move the marquee, move the cursor to its center. When the cursor turns into a

hand symbol, click and drag the marquee to a new position.

34 How To Scan

■ To resize the marquee, move the cursor to an edge or corner of the dotted line.

When the cursor turns into an arrow symbol, click and drag to resize the
selection area.

■ To zoom to the selected area, click the Zoom button. If you have multiple

marquees, the currently selected one appears in the Zoom preview.

■ To erase a marquee, click the marquee and click the Delete button.

■ To create multiple marquees of the same dimensions, select one marquee, then

click the Duplicate button.

■ To scan all selected areas at once, click the All button.

Scanning Tips

Getting the best scan possible depends on several factors, including the quality of your
original and the resolution you select. The better your original is, the better your scan
will be. To get the best possible scan, keep the document table clean, and make sure
the document is flat against the glass surface. You can make many corrections in your
scanning software. For additional photo retouching, use an image editing program
such as Adobe Photoshop Elements.

Selecting Resolution

Resolution refers to how many dots per inch (dpi) or dots per centimeter (dpcm) your
image contains. The best resolution for a scanned image depends on the type of image
you’re scanning and your final output device.

For most images, use a scanning resolution that is approximately one third of your
output resolution. For example, use a scanning resolution of 200 dpi if you want to
print at 600 dpi. If you’re scanning an image to view on-screen, choose a resolution
of 96 dpi.

How To Scan 35

Follow the guidelines in this table for selecting a resolution:

Type of scan Resolution

Photograph 300 dpi

Text with images 400 dpi

Line art 300 to 1200 dpi

Image for web 96 to 150 dpi

Text for OCR 400 dpi

Newspaper 400 dpi

Magazine 300 dpi

Scaling (Resizing) Images

If you plan to enlarge your image, it’s better to enlarge it by scanning at a higher
resolution. If you change the image resolution or size in an application, you lose image
quality. Keep this in mind when scanning small photos that you plan to enlarge.

Scanning Color Images

If the colors in your scanned image don’t match those in your original document, try
experimenting with the Document Type/Image Type settings and Image Adjustment
settings to adjust the colors. Also, try selecting just the area that you want to scan with
a marquee (see page 34). This will let the scanner software choose the optimum color
and exposure settings for that part of the image. If there is a border around your image
or if the document cover is in the scanning area, this may adjust the exposure and
colors in your scan.

36 How To Scan

Chapter 3

Using Optional Equipment

Three options are available for the EPSON GT-15000 color scanner:

■ Automatic document feeder (B813212)

■ EPSON IEEE 1394 FireWire scanner interface card (B808342)

■ EPSON Network Image Express scanner interface card (B808392)

You can purchase these accessories from the EPSON StoreSM at [phone], or
visit www.epsonstore.com (U.S. sales only). In Canada, please call [phone] for
dealer referral.

Follow the instructions in this chapter for:

■ Unpacking and installing the automatic document feeder

■ Scanning with the automatic document feeder

■ Fixing jams in the automatic document feeder

■ Installing the IEEE 1394 FireWire scanner interface card

■ Installing the Network Image Express card

37

Automatic Document Feeder

The automatic document feeder (B813212) allows you to load and scan multiple­page documents. You can scan up to 100 sheets at a time, either one-sided or
two-sided.

When you unpack your automatic document feeder, make sure you have the parts
shown below. If any items are missing or damaged, contact your EPSON dealer, or
call EPSON at [phone] (in the United States) or [phone] (in
Canada).

Automatic
document feeder

Feet

Warning: The automatic document feeder is large and heavy. You might need to
have someone help you unpack it and set it up.

38 Using Optional Equipment

Screws

Knobs

Screwdriver

Installing the Automatic Document Feeder

1. Make sure your scanner is turned off and
the power cord is unplugged.

2. Open the document cover, then grasp the
back of the cover and lift it off the scanner.

Warning: Before removing the document
cover, make sure you raise it all the way up.
This will prevent the hinges from snapping
back on the springs and possibly injuring you.

3. Make sure the document table is clean and
dust free.

4. Attach the two smaller feet to
the automatic document
feeder, as shown on the right:

Using Optional Equipment 39

5. Insert the two installation screws into the holes on the back of the scanner, then
tighten the screws with the screwdriver.

6. Align the screws with the holes in the automatic document feeder. Then slide the
holes over the installation screws. Make sure the small pegs below the holes on the
feeder go all the way into the back of the scanner.

Warning: Make sure you have someone help you lift the automatic document
feeder.

7. Secure the knobs to the ends of the
installation screws using the included
screwdriver.

Make sure the base of the feeder is flush
against the back of the scanner.

40 Using Optional Equipment

8. Attach the cable to the scanner’s ADF
connector and tighten the screws.

9. Make sure the switch on the
underside of the feeder is set towards
the circle, as shown. Then lower the
automatic document feeder.

Once the automatic document feeder is
attached, you can plug in the scanner’s
power cord and connect the cable.

If you’re using the SCSI connection,
you need to restart your computer after
plugging in the feeder.

Then follow the steps in the next sections to scan with the automatic document
feeder.

Scanning With the Automatic Document Feeder

Your automatic document feeder can load up to 100 pages at a time. You can load
letter-size or smaller pages in either landscape or portrait orientation. You can load
larger pages in the portrait orientation only.

Follow these guidelines when scanning with the automatic document feeder:

■ Make sure the ink on the document is dry.

■ Make sure the document has no holes, cut-outs, wrinkles, tears, carbon coating,

staples, or other attachments.

■ Make sure the document is not folded near the edges and is not a multi-part form.

■ Do not place photos or valuable original artwork in the feeder. These should be

scanned individually.

Using Optional Equipment 41

Follow these steps to scan:

1. Slide the edge guide all the way out.

2. Insert your document face up in the
feeder, bottom edge first, until it
meets resistance.

Note: Don’t push the document into
the feed path or the pages may jam.

3. Move the edge guide so it touches the
edge of your paper.

4. Scan your document. Follow these
guidelines to use EPSON Scan:

■ Select the Office Mode in the

Mode box.

■ Select ADF-Single-sided or

ADF-Double-sided

as the

Document Source.

■ If you want to scan only part of

the document page, load the
first page only.

Click the Preview button.
The first page is ejected. Adjust
the marquee in the Preview
area, then load your entire
document. When you click

Scan, the scanner scans the

area defined by the marquee
on each page.

Note: You can still load documents
manually, if you want. Just lift the
automatic document feeder and
place your document face down on
the document table. Select Document Table as the Document Source in EPSON
Scan. Be sure to close the automatic document feeder before scanning. If you
open it while scanning, you’ll get an error.

42 Using Optional Equipment

Fixing Document Jams

If a document gets jammed in the feeder, follow these steps to clear it:

1. Lift up the feeder and determine where the jam occurred.

2. If the jam is on the left, open the left cover. If the jam is on the right, open the
right cover. Slowly pull the jammed pages out of the feeder mechanism. Be careful
not to tear the paper.

Left jam

Right jam

If a page tears, open the middle cover
and remove it as shown:

3. After removing the jammed pages, close
the covers and lower the feeder. Make
sure the red Error light is off and the

Ready light isn’t flashing before

green
trying to scan.

4. If the error isn’t cleared, turn your
scanner off and then on again. Also,
close EPSON Scan. Don’t restart
EPSON Scan until the green

Ready

light stops flashing.

Note: If you attempt to preview or scan before the scanner is ready, EPSON Scan
may stop responding. If this happens, restart your computer.

Using Optional Equipment 43

Installing the IEEE 1394 FireWire Scanner Interface Card

The IEEE 1394 FireWire scanner interface card
(B808342) offers high-speed image transfer and
flexible connectivity for your scanner. It supports a
peak data transfer rate of 400 Mbps, and allows you
to connect multiple IEEE 1394 devices. The card
and included cable are shown on the right:

To use the IEEE 1394 FireWire interface card, your
system must have the following:

■ Built-in IEEE 1394 FireWire port or IEEE

1394 FireWire PCI card (OHCI-compliant)

■ Pre-installed version of Windows XP, 2000 Professional, or Me

Follow the steps below to install the IEEE 1394 FireWire card in your scanner and
connect it to your computer.

1. Turn off the scanner and disconnect the power cord and any cables.

Caution: Static electricity can damage electronic components like the IEEE 1394
FireWire scanner interface card. To discharge static electricity, touch the
scanner’s metal frame before handling the card.

2. Remove the two screws securing the shield
plate to the scanner’s optional interface slot.
Then remove the plate.

Put the screws and shield plate in a safe place
in case you want to reinstall the shield plate
later.

44 Using Optional Equipment

3. Turn the card over so that the
component side is facing down, and
insert it in the optional interface slot.

4. Push gently until the card is firmly
seated.

5. Tighten the retaining screws and
reconnect the scanner’s cables.

6. Plug one end of the IEEE 1394 cable
into the IEEE 1394 port on the card,
and the other end into an IEEE 1394
(FireWire) port on your computer.

Using Optional Equipment 45

Installing the Network Image Express Card

The Network Image Express card (B808392) allows you to share your scanner
without the need for a server. The card supports 10BaseT/100BaseT full and half
duplex networks.

Any computer on the network that has the
EPSON Scan software installed can scan and
import a document from the EPSON
GT-15000.

For information on setting up and using the
scanner on a network, see your on-screen

EPSON GT-15000 Reference Guide.

Follow these steps to install the card in your scanner and connect it to your network:

1. First, turn off the scanner and disconnect the power cord and any cables.

Caution: Static electricity can damage electronic components like the Network
Image Express Card. To discharge static electricity, touch the scanner’s metal
frame before handling the card.

2. Use a cross-head screwdriver to remove the
two screws securing the shield plate to the
optional interface slot. Then remove the
plate.

Put the screws and shield plate in a safe
place in case you want to reinstall the
shield plate later.

3. Turn the card over so that the
component side is facing down, and
insert it in the optional interface slot.

4. Push gently until the card is firmly
seated.

5. Tighten the retaining screws and plug in
the scanner.

46 Using Optional Equipment

6. To initialize the card, turn on the scanner while holding down the reset button on
the card for about 10 seconds. The red and green lights on the card turn on.

7. Wait until the red and green lights turn off, then turn off the scanner.

8. Connect an Ethernet cable to the
connector on the card. Make sure
you use a Category 5 shielded
twisted-pair cable.

9. Connect the other end of the cable
to your network hub.

Lights

Reset button

For information on configuring the scanner for your network, see the EPSON
Network Image Express Card User’s Guide that came with the card.

Using Optional Equipment 47

48 Using Optional Equipment

Chapter 4

Maintenance

To protect your scanner and ensure optimum performance, follow the instructions in these
sections:

■ Transporting the scanner

■ Cleaning the scanner

Transporting the Scanner

Always secure the carriage when you transport the scanner a long distance or store it for an
extended time.

1. If you’re using the automatic document feeder, remove it from the scanner and replace the
scanner cover.

Warning: Make sure you have someone help you lift the automatic document feeder.

2. Turn on the scanner and wait until the carriage moves left to the home position. Then turn
off the scanner.

3. Push down the transportation lock at the
back of the scanner to the

4. Use the scanner’s original box, or a similar
box with enough packaging material to
prevent movement inside the box.

5. Pack the automatic document feeder in its
original box, or use a similar box with
enough packaging material to prevent any
movement inside the box.

Lock position.

Transportation lock

49

Cleaning the Scanner

To keep your scanner operating at its best, clean it periodically.

1. Press the . Power button to turn the scanner off, and unplug the power cord.

2. Use a soft, damp cloth and mild detergent to clean the outer case.

Caution: Don’t let water get into the scanner.

3. Clean dust and smudges from the document table glass with a soft, dry cloth (a
microfiber glass cleaning cloth is recommended). You can also use compressed air
dust remover sprays. Dust on the glass can cause white spots to appear in your
scanned image.

To remove grease, use pretreated lens/scanner wipes, or a small amount of glass
cleaner on a soft cloth. Dry the document table glass afterwards.

Cautions: Always unplug the scanner before cleaning.

Never use a harsh or abrasive brush or cleaning product to clean the document
table. A damaged glass surface can decrease the scanning quality.

Never use alcohol, thinner, or corrosive solvent to clean the scanner. These
chemicals can damage the scanner components as well as the case.

Be careful not to spill liquid into the scanner mechanism or electronic
components. This could permanently damage them.

Don’t spray lubricants inside the scanner.

Never open the scanner case. If you think repairs or adjustments are necessary,
consult your dealer or contact EPSON.

Unplug the scanner and refer servicing to qualified service personnel if the power
cord or plug is damaged, if liquid has entered the scanner, if the scanner has been
dropped or the case damaged, or if the scanner does not operate normally or
exhibits a distinct change in performance.

50 Maintenance

Chapter 5

Solving Problems

This chapter explains how to interpret the signals from your scanner’s lights, and gives
you the basics for diagnosing and solving scanner problems. It also tells you how to
uninstall your software and how to contact EPSON.

See “Diagnosing Scanner Problems” in the next section to determine what the cause
of your scanner problem might be. Then see these sections for solutions:

■ Scanner Problems

■ Software Problems

■ Quality Problems

■ Uninstalling and Reinstalling EPSON Scan

■ Where To Get Help

Tip: It’s a good idea to check EPSON’s support web site periodically for possible
updates to your scanner software. Visit http://support.epson.com and check to
see if there is new software available, free of charge, for downloading to your
computer. Download instructions are posted for your convenience.

51

Diagnosing Scanner Problems

You can diagnose some problems by checking the scanner’s lights, as described in this
section. If you don’t find the answer here, see “Problems and Solutions” on page 53.

Ready light

a Start button

. Power button

Error light

Light Scanner Status

Ready light is on or

flashing.

Error light is flashing;
Ready light is off.

The green Ready light is on when the scanner is ready to scan.
It flashes when scanning is in progress.

There’s a problem with your cable connection. Reconnect the
cable to both the scanner and your computer, and then restart
your computer. If this doesn’t work, try using a different cable.
If you have a USB connection, use the USB cable that came
with your scanner. If you have a SCSI connection, always
restart your computer after changing or reconnecting the
cable.

Error and Ready

lights are both on.

The scanner has received an incorrect command from your
scanning software. Try scanning again.

Error and Ready

lights are both off.

Error and Ready

lights are both
flashing.

52 Solving Problems

Make sure your scanner is connected to a working outlet, then
press the . Power button. Restart your computer.

If the green

Ready light doesn’t come on, there may be a

problem with the automatic document feeder, or the cover
may be open. Make sure the cover or automatic document
feeder is closed. If you are using the feeder, make sure a
document is loaded, and pages are not jammed.

Check that the transportation lock on the back of the scanner is
set to

Unlock. If not, unlock the scanner, then turn it off and

back on again. Restart your computer. If this doesn’t solve the
problem, contact EPSON as described on page 61.

Problems and Solutions

Here are some troubleshooting tips if you’re having trouble setting up your scanner,
scanning, or getting the quality you want from your scans.

Scanner Problems

The Ready light doesn’t come on or
flashes.

■ The Ready light flashes when

■ Make sure the scanner power cord

■ Check that the power outlet is

■ If you’re using the automatic

scanning is in progress. If you are
scanning a large file, wait for
scanning to finish.

is securely plugged into the
scanner and the power outlet, and
that the scanner is turned on. If the
scanner was unplugged or off,
restart your computer before trying
to scan.

working and provides sufficient
power for the scanner.

document feeder and both the

Ready and Error lights are off,

make sure the feeder is closed.
Reconnect the feeder to the

ADF

connector on the back of the
scanner. Then restart your
computer.

■ If you’re using the automatic

document feeder, make sure a
document is loaded, and pages are
not jammed. If a jam occurs, remove
the jammed pages as described on
page 43.

■ If you’re using the SCSI connection,

make sure the SCSI ID is set
between 2 and 6. If you reset the
SCSI ID switch on the back of the
scanner, turn the scanner off and
then on again. Then restart your
computer.

You see an error message when you
try to scan.

■ Make sure your scanner is turned

on.

■ Check your cable connections.

■ If you have a USB connection, use

the cable that came with the
scanner. Try using a different USB
port. If your scanner is connected to
a USB hub, connect it directly to the
computer’s USB port.

Solving Problems 53

Check the Device Manager in the

■

Windows Control Panel System
utility. If you see a ! or ? mark, or
the scanner appears as an
Unknown Device, remove the
scanner. Uninstall and reinstall
EPSON Scan as described on
page 60.

■ If you have a SCSI connection,

turn off both your scanner and
computer. Then turn on your
scanner before you turn on the
computer.

■ If you have a SCSI connection,

make sure your SCSI board is
installed correctly. Check the
Device Manager in the Windows
Control Panel to make sure the
SCSI board is listed.

■ If the SCSI board is found, but not

the scanner, check the terminator
switch and SCSI ID switch on the
back of the scanner. Make sure the
SCSI ID doesn’t conflict with
another SCSI device. Unless the
scanner is in the middle of a SCSI
chain, the terminator switch
should be set to

ON.

■ If you purchased the IEEE 1394

scanner interface card as an option,
make sure that it is installed
correctly. (See page 44.)

■ If you are using the scanner on a

network, make sure your EPSON
Scan settings are configured for
network operation.

■ If all else fails, uninstall and

reinstall your software. See the
instructions for uninstalling
software on page 60.

■ If you are using the automatic

document feeder, make sure the
base of the feeder is flush against
the back of the scanner.

The scanner doesn’t scan your
image.

■ Make sure the scanner is ready to

scan. Wait until the Ready light
stops flashing and remains on.

If you attempt to preview or
scan before the scanner is ready,
EPSON Scan may stop
responding. If this happens,
restart your computer.

■ If you’ve replaced your SCSI board

or changed the SCSI ID, you may
need to uninstall and reinstall your
scanner software. See the
instructions on page 60.

■ Check for IRQ conflicts with

built-in options.

54 Solving Problems

■ Make sure the scanner’s

transportation lock is in the

Unlock position.

■ Check the Device Manager in the

Windows Control Panel System
utility. If there is an

Device
Remove.

icon, select it and click

Unknown

■ If you’re using software like Adobe

Photoshop Elements or PaperPort
Deluxe, make sure you select

EPSON GT-15000 as your

scanner or import source.

■ Make sure the SCSI ID switch on

the back of the scanner is not set to
the asterisk (*), and that it’s set to a
number that doesn’t conflict with
any other SCSI devices. If you
reset the SCSI ID switch, turn the
scanner off and then on again.
Then restart your computer.

■ Make sure you have enough

memory to scan your image. If
you’re scanning a large image or
scanning at a high resolution,
close any unnecessary programs.
Try scanning at a lower resolution,
or select part of the image to scan.
If you still cannot scan, you may
need to upgrade your RAM.

■ If you have a SCSI ZIP drive, it

may be interfering with your
scanner. Disconnect your ZIP
drive, restart your computer, then
try scanning again.

■ If you’re using the optional

automatic document feeder, run
EPSON Scan in Office Mode or
Professional Mode, and select

ADF-Single-sided or
ADF-Double-sided

as the
Document Source. Also, make
sure the original document is
inserted face up.

When previewing a scan, you see a
message that the document could
not be located.

Make sure you’ve selected the correct
Document Type in EPSON Scan.

You can’t scan multiple images.

■ Position photos or documents at

least an inch apart.

■ Make sure the application you are

using supports multiple image
scanning.

Pages jam in the automatic
document feeder.

Remove the jammed pages, following
the instructions on page 43.

The scanner doesn’t start when you
press the a Start button.

■ Check the Events tab in the

scanner’s properties window.
Make sure Take no action or

Disable device events are not

selected.

■ If you’re using Windows NT, the

Start button does not work in a
non-network environment.

Solving Problems 55

Software Problems

EPSON Scan doesn’t work properly.

■ Make sure your system meets the

minimum requirements. See the
requirements on page 67.

■ Check your computer’s memory.

If you’re running other software at
the same time, have many device
drivers, or you’re scanning a large
image, the computer may not have
enough memory. (See your
software and computer manuals.)

■ Check your software installation.

Make sure that your software is
correctly installed and set up. If all
else fails, uninstall your software,
then reinstall it.

You can’t select ADF as the
Document Source (Office Mode or
Professional Mode).

Make sure the optional automatic
document feeder is installed correctly
and securely connected to the
connector on the back of the scanner.
If you need to reinstall or reconnect it,
restart your computer afterward.

You can’t open PaperPort Deluxe.

Restart Windows, then try opening
PaperPort again.

ADF

Quality Problems

Your scanned image is faint or out of
focus.

■ Decrease the brightness setting in

EPSON Scan Office or Home
Mode.

■ Select Professional Mode and

adjust the exposure using the
Auto Adjust button.

■ Select Professional Mode and

adjust the Gamma setting using
the Histogram Adjust button.

■ Check the condition of your

original. If the document is
damaged, dirty, or wrinkled, these
imperfections will show up in your
scan.

56 Solving Problems

■ Make sure the document is placed

flat against the document table.

Your scanned image is blurred or
distorted.

■ Check the position and condition

of your document. Make sure the
document is placed flat against the
scanner’s document table glass. If
only part of the image is blurred,
part of your document may be
wrinkled or warped.

The edges of the document aren’t
scanned.

■ Don’t place your document right

up against the edges of the
document table. Move the
document about a quarter of an
inch away from the edges.

■ Make sure the document table

glass is clean.

■ Make sure you didn’t accidentally

move the document during
scanning.

■ Make sure the scanner is on a flat,

stable surface.

■ If colors are patchy or distorted at

the edges of the image, the
document may be too thick, or
there may be outside light
interfering with the scan. If you are
scanning without the cover, place
paper over the edges of the
document to block outside light.

Solving Problems 57

Your image is too dark.

■ Increase the brightness setting in

EPSON Scan Office or Home
Mode.

■ Select Professional Mode and

adjust the exposure using the
Auto Adjust button.

■ Select Professional Mode and

adjust the Gamma setting using
the Histogram Adjust button.

■ Try different combinations of

gamma and color settings in
EPSON Scan. Click the

Configuration button at the

bottom of the window, then make
any changes on the Color tab.

Your image scans at an angle.

Check the position of your document.
It may be placed at an angle on the
document table. Align it so the
horizontal and vertical edges are
carefully aligned with the scales on the
top and side of the document table.

Straight lines in the image come out
jagged.

Make sure the document is aligned
with the scales on the top and side of
the document table.

■ Change the Destination setting in

the Home or Office mode.

A line of dots is missing from the
image.

■ When a line of dots is missing

from the scanned image on your
screen, the scanner sensor has
malfunctioned. Contact your
EPSON dealer.

■ When a line of dots is missing

from your printouts, your printer
has malfunctioned. See your
printer manual.

58 Solving Problems

The colors in your scanned image
look different from the colors in the
original document.

■ Make sure the Image Type setting

in EPSON Scan is correct.

■ Try different combinations of

gamma and color settings in
EPSON Scan. Click the

Configuration button at the

bottom of the window, then make
any changes on the

■ Exact color matching is difficult.

Color tab.

Check your software and monitor
documentation for information on
color matching and calibration.

Moiré (cross-hatch) patterns appear
in the scanned image.

The image is larger or smaller than
the original.

You can’t judge the size of the printed
image by what you see on your screen.
The image size settings in your scanner
software determine the size of the
printed image. Check the Target Size
setting in EPSON Scan.

The image doesn’t scan, or you get
only a few dots for the scanned
image.

■ Make sure the document is face

down on the document table.

■ If you’re using the automatic

document feeder, make sure the
original document is inserted
face up.

■ Make the image size slightly

smaller.

■ In EPSON Scan, select the

Descreening Filter checkbox. If

you’re using Professional Mode,
you may have to scroll to see this
setting.

■ In Professional Mode, set the

Screen Ruling to the appropriate
setting for your document.

■ Use a transparent sheet between

the document and the document
table to defocus the image slightly.

■ Reposition the document on

the document table. Try
positioning the document at a
slight angle.

■ Select Black&White for the Image

Type and change the Threshold
setting.

The file size is too big.

Adjust your scan settings. Try setting
at a lower resolution (dpi), or scan
only part of the image.

Poor character recognition during
OCR scanning.

Adjust the Threshold setting.

Solving Problems 59

Uninstalling and Reinstalling EPSON Scan

If you’ve tried every other solution and your system still doesn’t recognize your
scanner, try uninstalling and reinstalling the scanner software.

1. Turn off the scanner and disconnect it from the computer.

1. Double-click the
Panel.

2. Select

3. Follow the on-screen instructions to remove the software. If you see a message

Follow the instructions beginning on page 13 to reinstall your software.

EPSON Scan, and click the Change/Remove (or Add/Remove) button.

prompting you to restart the computer, select Yes, I want to restart my

computer now

Add or Remove Programs icon in the Windows Control

, and click Finish.

60 Solving Problems

Where To Get Help

If you are having problems with EPSON Scan or your scanner, see the contact
information in the section below. If you are having problems with your other
software, see page 62.

EPSON Technical Support

EPSON provides technical assistance 24 hours a day through the electronic support
services and automated telephone services listed in the following table:

Service Access

World Wide Web From the Internet, you can reach EPSON Support at

http://support.epson.com. At this site, you can download drivers and
other files, look at product documentation, access troubleshooting
information, and receive technical advice through e-mail.

Automated
Telephone
Services

A variety of automated help services are available 24 hours a day,
seven days a week. To use these services, you must have a touch
tone telephone and call [phone]. Your EPSON SoundAdvice
Express Code is 70505. Use it to select your scanner in SoundAdvice.

SM

To speak to a technical support representative, dial [phone] (U.S.) or
[phone] (Canada), 6 AM to 6 PM, Pacific Time, Monday through Friday. Toll
or long distance charges may apply.

Before you call, please have the following information ready:

■ Product name (EPSON GT-15000)

■ Product serial number (located on the back of scanner)

■ Proof of purchase (such as a store receipt) and date of purchase

■ Computer configuration

■ Description of the problem

You can purchase supplies and accessories from the EPSON Store at [phone],
or visit www.epsonstore.com (U.S. sales only). In Canada, please call [phone]
for dealer referral.

Solving Problems 61

Software Technical Support

Use the resources listed in the following table for help with the non-EPSON software
that came with your scanner:

Software Telephone Fax Online and E-mail

Adobe
Photoshop
Elements

[phone]

AM to 5:00 PM,

6:00
Pacific Time, Monday to
Friday (pay support)

— www.adobe.com/support

[e-mail]

ABBYY
FineReader
Sprint

ScanSoft
PaperPort
Deluxe

[phone] (510)

226-6069

[phone]

10:00

AM to 7:00 PM,

Eastern Time, Monday to
Friday (pay support)

— www.scansoft.com/

www.abbyyusa.com

[e-mail]

paperport/support

62 Solving Problems

Appendix A

Specifications

Scanner

General

Scanner type

Flatbed, color

Photoelectric device

Color MatrixCCD
Monochrome line sensor

Effective pixels

7020 × 10200 pixels (600 dpi)

Color depth

48-bit internal/24-bit external

Grayscale depth

16-bit internal/8-bit external

Maximum document size

11.7 × 17.0 inches (297 × 432 mm)
(the reading area can be specified from
your software)

Resolution

600 dpi (optical)

Maximum hardware resolution*

600 dpi (main scan)
1200 dpi with Micro Step Drive
(sub scan)

* The maximum hardware resolution of

600 × 1200 dpi is achieved using EPSON’s
Micro Step Drive technology

Maximum interpolated resolution

4800 dpi

™

line sensor

Speed (600 dpi, draft mode)

Color: 3.8 msec/line (approx.)
Grayscale: 1.3 msec/line (approx.)
Line Art: 1.3 msec/line (approx.)

Color separation

RGB color filters on CCD

Reading sequence

Monochrome: One-pass scanning
Color byte sequence: One-pass scanning

(R, G, B)
Color line sequence: One-pass scanning

(R, G, B)

Zoom

50 to 200% in 1% increments

Command level

ESC/I-B7
FS

Pixel depth

16 bits per pixel input, 1 to 8 bits per
pixel output

Brightness

7 levels

™

Line art settings

Fixed threshold
TET (Text Enhancement Technology,

enable/disable selectable)

63

Digital halftoning

AAS (Auto Area Segmentation,
enable/disable selectable)

3 error diffusion modes (A, B, and C)
4 dither patterns (A, B, C, and D) for

bi-level and quad-level data
(2 downloadable dither patterns)

Gamma correction

2 types for CRT display
3 types for printer
1 type user-defined

Color correction

1 type for CRT display
3 types for printer (available in color

byte sequence mode and color line
sequence mode)

1 type user-defined

Interfaces

SCSI 2 (half pitch 50-pin connectors)
USB 2.0 (Type B receptacle connector)
IEEE 1394 (FireWire), optional
10Base-T/100Base-TX, optional

Light source

Xenon gas cold cathode fluorescent
lamp

Reliability

100,000 cycles of carriage movement
(main unit MCBF)

Dimensions

Width: 25.8 inches (656 mm)
Depth: 18.0 inches (458 mm)
Height: 6.2 inches (158 mm)

Weight

Approximately 29.8 lb (13.5 kg)

Electrical

Input voltage range

100 to 120 VAC: 90 to 132 VAC
220 to 240 VAC: 198 to 264 VAC

Rated frequency

50 to 60 Hz

Rated current

100 to 120 VAC: 0.8 A
220 to 240 VAC: 0.3 A

Power consumption

Operating: Approximately 50 W

Approximately 75 W
with ADF unit

Standby: Approximately 7.5 W

Environmental

Temperature

Operating: 41 to 95 °F (5 to 35 °C)

50 to 89 °F

Storage: –13 to 140 °F

(–25 to 60 °C)

Humidity (without condensation)

Operating: 10 to 80%
Standby: 10 to 85%

Operating conditions

Ordinary office or home conditions.
Avoid dust, direct sunlight, and
proximity to strong light sources.

Safety Approvals

120 V model

Safety: UL 1950

CSA C22.2 No. 950
EN 60950

EMC: FCC part 15

subpart B class B
CSA C108.8 class B
EN 55022 (CISPR Pub

22) Class B
AS/NZS 3548 class B

230 V model

Safety: EN 60950
EMC: EN 550022 class B,

EN 55024, EN 61000-3-2, 3-3

64 Specifications

SCSI Interface

Interface type

ANSI X3T9.2/375R Revision 10L
(SCSI 2)

Logic level

TTL-compatible

ID setting

Selectable from 0 to 7

Terminator

Internal terminator (enable/disable
selectable)

Connector type

Two half pitch 50-pin connectors

USB Interface

Interface type

Universal Serial Bus Specification
Revision 2.0

Electrical standard

Full speed mode (12Mb) and High
speed mode of Universal
Serial Bus Specification Revision 2.0

Connector type

One receptacle (Type B)

IEEE 1394 FireWire

Interface type

IEEE 1394-1995 compatible

Data transfer method

Half-duplex Data/Strobe differential
serial

Synchronization method

Clock synchronization with DS-Link

Encoding/decoding

DS-Link

Logic level

3.3 V

Compatible connectors

IEEE 1394-1995 compatible

Power class

Power class code 100
No power supply from external sources
Fitted with a repeat function with bus

power

Environmental

Temperature

Operating: 41 to 95 °F

(5 to 35 °C)

Standby: –13 to 140 °F

(–25 to 60 °C)

Humidity (without condensation)

Operating: 10 to 80%
Standby: 10 to 85%

ADF Connector

Interface type

For use with the optional automatic
document feeder (B813212)

Output voltage

21.6 to 26.4 VDC

4.75 to 5.25 VDC

Output current

0.6 A (24 V)

0.3 A (5 V)

Specifications 65

Initialization Methods

SCSI interface

Hardware: Initialized when the scanner

is turned on or the scanner
receives a SCSI Reset signal
from the SCSI interface

Software: Initialized when the

software sends the Esc @
(initialize the scanner
command), or the scanner
receives a SCSI Bus Device
message

USB interface

Hardware: Initialized when the scanner

is turned on or the USB
cable is plugged into the
USB port on the scanner

Software: Initialized when the

software sends the Esc @
command or the scanner
receives a Bus Reset from
the USB interface

Automatic Document Feeder (B813212)

General

Paper input/output

Load face up; eject face down

Paper quantity

100 pages (55 g/m
maximum total thickness
under 0.48 inches [12 mm])

Reliability

100,000 sheets (load/eject MCBF)

Dimensions

Width: 23.8 inches (605 mm)
Depth: 19.2 inches (488 mm)
Height: 5.3 inches (134 mm)

Weight

Approximately 28.7 lb (13 kg)

Electrical

Input voltage

22.8 to 25.2 VDC

4.75 to 5.25 VDC

Input current

24 V: 1.5 A
5 V: 0.4 A

2

paper,

66 Specifications

Appendix B

Requirements and Notices

System Requirements

The minimum system requirements are listed below. For optimum performance, a faster processor and
more memory are recommended. If you’re scanning high resolution images, you need more than the
minimum available hard disk space.

Note: Color and tone reproduction are subject to the display capability of your computer
system, including the video card, monitor, and software. See the documentation for these
products for details.

■ A Microsoft Windows-compatible PC with a Pentium

recommended

■ Preinstalled Windows XP, 98, Me, or 2000 for USB connection; Windows XP, 98, Me, 2000

Professional, or Windows NT Workstation with Service Pack 4 or later for SCSI connection

■ SCSI, USB, or FireWire IEEE 1394 (Windows XP, Me, or 2000 only) port; FireWire card must

be OHCI-compliant

■ 128MB RAM (256MB RAM recommended for all systems)

■ 300MB available hard disk space

■ CD-ROM drive

■ SVGA color monitor with 800 × 600 resolution

■ 16-bit, 65K-color display adapter card (24-bit display adapter card with millions of colors

recommended)

®

-equivalent processor, 233 MHz or faster

67

Important Safety Instructions

Read all of these instructions and save them for later reference. Follow all warnings and instructions
marked on the scanner.

■ Unplug the scanner before cleaning. Clean with a damp cloth only. Don’t spill liquid on the

scanner. Use a soft, dry cloth or a compressed air spray designed for cleaning electronic equipment
to clean dust from the document table glass.

■ Do not place the scanner on an unstable surface or near a radiator or heat source.

■ Use only the power cord that comes with this product. This product’s power cord is for use with

this product only. Use of another cord (or use of this cord with other equipment) may result in fire
or electric shock.

■ Use only the type of power source indicated on the scanner’s label. Always supply power directly

from a standard domestic electric outlet with the AC power cord that meets relevant local safety
standards.

■ Connect all equipment to properly grounded power outlets. Avoid using outlets on the same

circuit as photocopiers or air control systems that regularly switch on and off.

■ Do not let the power cord become damaged or frayed.

■ If you use an extension cord, make sure the total ampere rating of the devices plugged into the

extension cord doesn’t exceed the cord’s ampere rating. Also, make sure the total ampere rating of
all devices plugged into the wall outlet doesn’t exceed the wall outlet’s ampere rating.

■ Do not attempt to service the scanner yourself.

■ Unplug the scanner and refer servicing to qualified service personnel under the following

conditions: if the power cord or plug is damaged; if liquid has entered the scanner; if the scanner
has been dropped or the cabinet damaged; if the scanner does not operate normally or exhibits a
distinct change in performance. Do not adjust controls that are not covered by the operating
instructions.

68 Requirements and Notices

Declaration of Conformity

According to 47CFR, Part 2 and 15 for Class B Personal Computers and Peripherals; and/or CPU
Boards and Power Supplies used with Class B Personal Computers:

We: EPSON AMERICA, INC.

Located at: MS 3-13

3840 Kilroy Airport Way
Long Beach, CA 90806-2469
Telephone: [phone]

Declare under sole responsibility that the product identified herein complies with 47CFR Part 2 and
15 of the FCC rules as a Class B digital device. Each product marketed is identical to the representative
unit tested and found to be compliant with the standards. Records maintained continue to reflect the
equipment being produced can be expected to be within the variation accepted, due to quantity
production and testing on a statistical basis as required by 47CFR §2.909. Operation is subject to
the following two conditions: (1) this device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired operation.

Trade Name: EPSON
Type of Product: Image Scanner
Model: J151A
Product: EPSON GT-15000

Requirements and Notices 69

FCC Compliance Statement

For United States Users

This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio or television reception. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause interference to radio
and television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures.

■ Reorient or relocate the receiving antenna.

■ Increase the separation between the equipment and receiver.

■ Connect the equipment into an outlet on a circuit different from that to which the receiver is

connected.

■ Consult the dealer or an experienced radio/TV technician for help.

Warning

The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC
Certification of this device and may cause interference levels which exceed the limits established by the
FCC for this equipment. It is the responsibility of the user to obtain and use a shielded equipment
interface cable with this device. If this equipment has more than one interface connector, do not leave
cables connected to unused interfaces. Changes or modifications not expressly approved by the
manufacturer could void the user’s authority to operate the equipment.

For Canadian Users

This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment
Regulations.

Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le materiel brouilleur du
Canada.

70 Requirements and Notices

ENERGY STAR Compliance

As an ENERGY STAR Partner, EPSON has determined that this product meets the ENERGY STAR
guidelines for energy efficiency.

The EPA ENERGY STAR Office Equipment Program is a voluntary
partnership with the computer and office equipment industry to promote the
introduction of energy-efficient personal computers, monitors, printers, fax
machines, copiers, and scanners, in an effort to reduce air pollution caused by
power generation.

Warranty

Epson America, Inc. Limited Warranty

What Is Covered: Epson America, Inc. (“EPSON”) warrants to the first end user customer of the
EPSON product enclosed with this limited warranty statement that the product, if purchased and used
in the United States or Canada, conforms to the manufacturer’s specifications and will be free from
defects in workmanship and materials for a period of one year from the date of original purchase.
EPSON warrants that the EPSON product is manufactured from new components and parts, or if you
have purchased a refurbished product, like-new components and parts which perform like new and
meet the EPSON standard of quality. For warranty service, you must provide proof of the date of
original purchase.

What EPSON Will Do To Correct Problems: Should your EPSON product prove defective during the
warranty period, please bring the product securely packaged in its original container or an equivalent to
your EPSON Dealer or EPSON Customer Care Center. You are responsible for all costs (shipping,
insurance, travel time) in getting the product to the service location. EPSON will, at its option, repair
or replace on an exchange basis the defective unit, without charge for parts or labor. When warranty
service involves the exchange of the product or of a part, the item replaced becomes EPSON property.
The replacement unit may be new or refurbished to the Epson standard of quality, and at Epson’s
option, the replacement may be another model of like kind and quality. Epson’s liability for
replacement of the covered product will not exceed the original retail selling price of the covered
product. Exchange or replacement products or parts assume the remaining warranty period of the
product covered by this limited warranty.

What This Warranty Does Not Cover: This warranty covers only normal use in the United States and
Canada. This warranty does not cover damage to the EPSON product caused by parts or supplies not
manufactured, distributed or certified by EPSON. This warranty does not cover third party parts,
components or peripheral devices added to the EPSON product after its shipment from EPSON, e.g.,
dealer-added boards, chips or drives. This warranty is not transferable and will not apply to products

Requirements and Notices 71

purchased from an end user. EPSON is not responsible for warranty service should the EPSON label
or logo or the rating label or serial number be removed or should the product fail to be properly
maintained or fail to function properly as a result of misuse, abuse, improper installation, neglect,
improper shipping, damage caused by disasters such as fire, flood, and lightning, improper electrical
current, software problems, interaction with non-EPSON products, or service other than by an
EPSON Authorized Servicer. If a claimed defect cannot be identified or reproduced in service, you will
be held responsible for costs incurred.

THE WARRANTY AND REMEDY PROVIDED ABOVE ARE EXCLUSIVE AND IN LIEU OF
ALL OTHER EXPRESS OR IMPLIED WARRANTIES INCLUDING, BUT NOT LIMITED TO,
THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. SOME LAWS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES.
IF THESE LAWS APPLY, THEN ALL EXPRESS AND IMPLIED WARRANTIES ARE LIMITED
TO THE WARRANTY PERIOD IDENTIFIED ABOVE. UNLESS STATED HEREIN, ANY
STATEMENTS OR REPRESENTATIONS MADE BY ANY OTHER PERSON OR FIRM ARE
VOID. IN THE EVENT THE REMEDIES ABOVE FAIL, EPSON’S ENTIRE LIABILITY SHALL
BE LIMITED TO A REFUND OF THE PRICE PAID FOR THE EPSON PRODUCT
COVERED BY THIS LIMITED WARRANTY. EXCEPT AS PROVIDED IN THIS WRITTEN
WARRANTY, NEITHER EPSON AMERICA, INC. NOR ITS AFFILIATES SHALL BE LIABLE
FOR ANY LOSS, INCONVENIENCE, OR DAMAGE, INCLUDING DIRECT, SPECIAL,
INCIDENTAL, OR CONSEQUENTIAL DAMAGES, RESULTING FROM THE USE OR
INABILITY TO USE THE EPSON PRODUCT, WHETHER RESULTING FROM BREACH OF
WARRANTY OR ANY OTHER LEGAL THEORY.

In Canada, warranties include both warranties and conditions.

Some jurisdictions do not allow limitations on how long an implied warranty lasts and some
jurisdictions do not allow certain exclusions or limitations on damages, so the above limitations and
exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have
other rights which vary from jurisdiction to jurisdiction.

To locate the EPSON Authorized Reseller or EPSON Customer Care Center nearest you call:
[phone] or write to: Epson America, Inc., P.O. Box 93012, Long Beach, CA 90809-3012.

72 Requirements and Notices

Index

A

ABBYY FineReader Sprint

installing, 13 to 14
support, 62

using, 23 to 24
Accessories, 37, 61
Adobe Photoshop Elements, 25, 62
Auto Adjust button, 32
Auto Detect button, 22, 26, 31, 34
Auto Exposure Type setting, 31
Automatic document feeder

Document Source setting, 42

double-sided scanning, 42

fixing document jams, 43

installing, 39 to 41

loading pages, 41

problems, 43, 52, 56

purchasing, 37, 61

specifications, 66

using, 41 to 42

B

Blurred image, 57
Brightness setting, 23, 27, 32, 56
Buttons, 52

D

Descreening Filter setting, 23, 33
Destination setting, 27
Document jams, fixing, 43
Document position, 20, 57
Document Type setting, 27
Documentation, 8 to 10
Double-sided scanning, 42

E

Electrical requirements, 64
Environmental requirements, 64
EPSON

help, 61
Store, 37, 61

EPSON Scan

Home Mode, 26 to 28
installing, 13 to 14
Office Mode, 22 to 24
previewing scans, 28, 34 to 35, 55
problems, 56
Professional Mode, 31 to 33
scanning to a file, 28

starting, 28
Error light, 52
Ethernet card, 46 to 47

C

Cleaning the scanner, 50
Color problems, 58 to 59
Connecting scanner, 15 to 16
Contrast setting, 23, 27, 32

F

Faint image, 56
FCC compliance statement, 70
File Save Settings, 28
File size, 59
FineReader Sprint, see ABBYY FineReader Sprint

73

FireWire

installing the scanner card, 44 to 45
scanner card specifications, 65
system requirements, 44

M

Maintenance, 49 to 50
Moving scanner, 49

G

Gamma adjustment, 32, 59

H

Help

EPSON, 61

software, 62
Histogram adjustment, 32
Home Mode

description, 19

using, 26 to 28

I

IEEE 1394, see FireWire
Image Adjustment button, 32
Image quality problems, 56 to 59
Image Type setting, 22, 27
Installing

automatic document feeder, 39 to 41

FireWire scanner interface card, 44 to 45

Network Image Express interface card, 46 to

47

software, 13 to 14, 17

L

Lights, 52
Loading documents

automatic document feeder, 41

single sheet, 20
Lock, transportation, 17, 49

N

Network Image Express card, 46 to 47

O

OCR scanning, 23 to 24
Office Mode

description, 19
using, 22 to 24

Optional equipment, see Automatic document

feeder, FireWire, Network Image Express

P

PaperPort Deluxe

installing, 13 to 14
support, 62

using, 21 to 23
Photoshop Elements, 25, 62
Preview window, 34
Problems

automatic document feeder, 43, 52, 56

color, 58 to 59

image quality, 56 to 59

previewing scan, 55

scanner, 53 to 55

software, 56
Professional Mode

description, 19

using, 31 to 33

R

Ready light, 52
Reference Guide, viewing, 9 to 10

74 Index

Requirements

electrical, 64
environmental, 64

system, 44, 67
Resizing images, 36
Resolution

choosing, 32, 35 to 36

maximum, 63

S

Safety instructions, 68
Scaling images, 36
Scanner

choosing location, 12

cleaning, 50

connecting, 15 to 16

installing software, 13 to 14

moving, 49

problems, 53 to 55

unpacking, 11
Scanning

color images, 36

documents with PaperPort Deluxe, 21 to 23

double-sided, 42

photos, 25 to 27

placing documents, 20

previewing scans, 28, 34 to 35, 55

Start button, 29 to 30

text for editing, 23 to 24

tips, 35 to 36

to a file, 28

with automatic document feeder, 42
Scanning Quality setting, 32
ScanSoft PaperPort Deluxe, see PaperPort

Deluxe

SCSI

connecting to, 16

interface specifications, 65

problems, 54
Service, 61
Software

installing, 13 to 14, 17

problems, 56

uninstalling, 60

Specifications

automatic document feeder, 66
electrical, 64
environmental, 64
FireWire card, 65

scanner, 63 to 66
Start button, 29 to 30
Support, 61 to 62
System requirements, 44, 67

T

Target Size setting, 27, 32
Technical support, 61 to 62
Text scanning, 23 to 24
Tone correction, 32
Tone Correction button, 32
Transportation lock, 17, 49, 54
Transporting scanner, 49
Troubleshooting

automatic document feeder, 52, 56

image quality, 56 to 59

scanner, 53 to 55

software, 56

U

Uninstalling software, 60
Unpacking scanner, 11
Unsharp Mask Filter, 23, 33
USB

connecting to, 15

interface specifications, 65
User’s Guide, viewing, 9 to 10

W

Warranty, 71 to 72

Index 75

76 Index