Epson GT-12000 User Manual

Scanner Parts

carriage (at home position)
transportation lock screw
ERROR light
document cover
document table
RESET button
OPERATE light
READY light
parallel interface connector
SCSI interface connectors
SCSI ID rotary switch
terminator switch
AC inlet
option interface connector
®
COLOR IMAGE SCANNER
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the use of the information contained herein.
Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product.
SEIKO EPSON CORPO RATION and its affiliates shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by SEIKO EPSON CORPORATION.
EPSON is a registered trademark of SEIK O EPSON CO RPOR ATION. IBM and PS/2 are registered trademarks of International Business Machines Corporation. Macintosh is a regi s ter ed tr ad em ark of Apple Computer, Inc. Presto! PageManager is a trademark of Newsoft. Inc.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective companies.
Copyright © 19 97 by SEIKO EPSON CORPORATION, Nagano, J a p an.
User’s Guide

Declaration of Conformity

Manufactu rer: SEIKO EPSON CORP ORATION Address: 3-5, Owa 3-chome, Su wa-shi,
Nagano-ken 392 Japan
Repres e n tative: EPSON EUROP E B.V . Address: Prof. J. H. Bavincklaan 5 1183
AT Amstelveen The Netherlands
Declares that the Prod uc t:
Product Name: Image Scanner Type Name: GT-12000 Model: G650A
Conforms to the following Directive(s) and Norm(s ):
Directive 89/336/ EEC:
EN 55022 Class B EN 61000-3-2 EN 61000-3-3 EN 50082-1 IEC 801-2 IEC 801-3 IEC 801-4
ii
Directive 73/23/EEC:
EN 60950
August, 1997
Y. Ishii President of EPSON EUROPE B.V.

Contents

Introduction
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
How to Use This Guide . . . . . . . . . . . . . . . . . . . . . . . 1-3
Warnings, Cautions, and Notes . . . . . . . . . . . . . . . . . . 1-4
For United Kingdom Users . . . . . . . . . . . . . . . . . . . . . 1-4
Safety information . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Important Safety Instructions . . . . . . . . . . . . . . . . . . . 1-5
Chapter 1
Choosing a Place for the Scanner . . . . . . . . . . . . . . . . . 1-2
Releasing the Transportation Lock Screw . . . . . . . . . . . . 1-3
Plugging in the Scanner . . . . . . . . . . . . . . . . . . . . . . 1-4
Initialization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Connecting the Scanner to Your Computer . . . . . . . . . . . 1-6
Connecting the scanner to a parallel interface . . . . . . . . 1-7
Understanding how SCSI interfaces work . . . . . . . . . . 1-8
Power-on sequence . . . . . . . . . . . . . . . . . . . . . . . 1-12
Installing the Scanner Software . . . . . . . . . . . . . . . . . . 1-12
Chapter 2
Lights and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Scanner errors . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Removing the Document Cover for Oversized Documents . . 2-6
Using the Document Guide . . . . . . . . . . . . . . . . . . . . 2-8
Setting Up the Scanner
Scanner Basics
iii
Chapter 3
The Transparency Unit . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Unpacking the Transparency Unit . . . . . . . . . . . . . . . 3-2
Installing the Transparency Unit . . . . . . . . . . . . . . . . 3-4
Using the film holders and reflective document mat . . . . 3-7
Placing transparencies and oversized film . . . . . . . . . . 3-14
Adjusting the angle of the transparency guide . . . . . . . . 3-15
The Auto Document Feeder . . . . . . . . . . . . . . . . . . . . . 3-16
Unpacking the Auto Document Feeder . . . . . . . . . . . . 3-16
Installing the Auto Document Feeder . . . . . . . . . . . . . 3-17
Installing the PageManager software . . . . . . . . . . . . . 3-21
Loading paper in the Auto Document Feeder . . . . . . . . 3-21
Scanning from the Auto Document Feeder . . . . . . . . . . 3-24
Fixing paper jams in the Auto Document Feeder . . . . . . 3-26
Document specifications . . . . . . . . . . . . . . . . . . . . . 3-29
Options
Chapter 4
Determining the type of Error . . . . . . . . . . . . . . . . . . . 4-2
Indicator lights . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . 4-4
Maintaining the Scanner . . . . . . . . . . . . . . . . . . . . . . . 4-9
Replacing the fluorescent lamps . . . . . . . . . . . . . . . . 4-10
Transporting the Scanner . . . . . . . . . . . . . . . . . . . . . . 4-10
Recommended Equipment . . . . . . . . . . . . . . . . . . . . . 4-11
RAM and hard disk size . . . . . . . . . . . . . . . . . . . . . 4-11
Accelerator boards . . . . . . . . . . . . . . . . . . . . . . . . 4-11
Video cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12
Monitors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12
File compression software . . . . . . . . . . . . . . . . . . . . 4-12
Troubleshooting and Maintenance
iv
Appendix A
Scanner Specifications . . . . . . . . . . . . . . . . . . . . . . . A-2
Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3
Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . A-4
Safety approvals . . . . . . . . . . . . . . . . . . . . . . . . . A-4
Source document . . . . . . . . . . . . . . . . . . . . . . . . A-5
Parallel interface . . . . . . . . . . . . . . . . . . . . . . . . . A-5
SCSI interface . . . . . . . . . . . . . . . . . . . . . . . . . . A-6
Initialization Methods . . . . . . . . . . . . . . . . . . . . . . . A-7
Technical Specifications
Appendix B
For United Kingdom and the Republic of Ireland Users . . . . B-2
For Australian Users . . . . . . . . . . . . . . . . . . . . . . . . B-4
For Singapore Users . . . . . . . . . . . . . . . . . . . . . . . . . B-5
For Hong Kong Users . . . . . . . . . . . . . . . . . . . . . . . . B-5
For Philippines Users . . . . . . . . . . . . . . . . . . . . . . . . B-6
Index
Contacting Customer Support
v
vi

Introduction

The EPSON® GT-12000 is a true 800-dpi full-color flatbed image scanner with an A3 or US B size scanning area. It has the ability to scan in color or grayscale, making it ideal for virtually all uses, from simple drawings to complex full-color illustrations. It achieves extremely high quality in color by reading and saving 36 bits per pixel.
Features
The GT-12000 offers the following features:
Full color or grayscale scanning. For color scanning, you
can select up to 16 million colors. For grayscale, you can select up to 256 grays.
Scanning resolution of 800 dpi. You can adjust the output
resolution to match the resolution of your output device.
Automatic Area Segmentation (AAS) provides you with
the capability to separate text from photographs on a page so that grayscale images will be clearer and text recognition is more accurate.
Text Enhancement Technology. This feature enhances text
recognition accuracy when using your scanner for optical character recognition (OCR) scanning.
Two resident interfaces, bidirectional parallel and SCSI.
Using these interfaces, you can connect two computers to the scanner at the same time.
Higher quality output with EPSON TWAIN Pro’s “Best &
de-screening” option, which automatically removes unwanted moiré patterns from scanned images.
Introductio n
1
The EPSON TWAIN Pro software helps let you take full
advantage of your scanner’s advanced features.
Software control of all scanner functions. Software
commands are backward compatible with the EPSON GT-12000 color image scanner.
Options
The following optional items are available to expand the versatility of your scanner. For detailed information on the use of these options, see the guides that come with the options.
Bidirectional Parallel Interface Board (B80818✽)
This board provides parallel connection between the scanner and IBM installation of this board are fully described in the manual that comes with the board. An interface cable must be purchased separately.
Auto Document Feeder (B81311✽)
This option is designed primarily for optical character recognition (OCR) scanning. The automatic document feeder allows you to scan up to 30 pages automatically. You can then use them in a word processing program just as if you had typed them yourself.
®
PC/AT or IBM-compatible computers. Setup and
Transparency Unit (B81310✽)
This option allows you to scan transparent materials, primarily 35mm slides and black-and-white negatives. It has a maximum reading area of 290 × 420 mm, which allows you to scan transparent materials up to A3 or US B size.
SCSI System Cable (25-pin to 50-pin) (B860081)
This cable provides connection between a SCSI device and an
®
Macintosh® compu te r .
2
Apple
Introduction
SCSI Peripheral Cable (50-pin to 50-pin) (B860091)
This cable provides connection between two SCSI devices in a daisy chain.
Interface Cables
For the parallel interface, you need to have a suitable interface cabl e to co nn e c t th e sc a nner to your co m p u ter . Make sure you choose a shielded cable.
How to Use This Guide
See Chapter 1, “Setting Up the Scanner,” for information
about setting up your scanner and connecting it to your computer. Be sure to read this first.
See Chapter 2, “Scanning Basics,” for information on the
operation of your scanner.
See Chapter 3, “Options,” for information about installing
and using options.
See Chapter 4, “Troubleshooting and Maintenance,” for
information on solving scanner problems, maintaining your scanner, and transporting your scanner. There is also a section on how to improve your scanned output by upgrading your equipment in this chapter.
See Appe nd ix A for v ar io us specification informat i o n .
See Appendix B for customer support information.
For information on scanning, see the software manual that came with the scanner. Additionally, see your application documentation if necessary.
Introductio n
3
Warnings, Cautions, and Notes
Warnings must be followed carefully to avoid bodily injury.
w
Cautions must be observed to avoid damage to your
equipment.
c
Notes contain important information and useful tips on the operation of your scanner.
For United Kingdom Users
Safety information
Warning: This appliance must be earthed. Refer to rating plate for voltage and check that the appliance voltage corresponds to
w
the supply voltage.
Important: The wires in the mains lead fitted to this appliance are coloured in accordance with the following code:
Green and yellow — Earth Blue — Neutral Brown — Live
As the colours of the wires in the mains lead of this appliance may not correspond with the coloured markings identifying the terminals in your plug, proceed as follows:
The green and yellow wire must be connected to the terminal in the plug which is marked with the letter E or with the earth
).
G
4
symbol (
Introduction
The blue wire must be connected to the terminal in the plug marked with the letter N.
The brown wire must be connected to the terminal in the plug marked with the letter L.
If damage occurs to the plug, replace the cord set or consult a qualified electrician.
Replace fuses only with a fuse of the correct size and rating.
Important Safety Instructions
Read all of these instructions and save them for later reference. Follow all warnings and instructions marked on the scanner.
Unplug the scanner before cleaning. Clean with a damp
cloth only. Do not spill liquid on the scanner.
Do not place the scanner on an unstable surface or near a
radiator or heat source.
Do not block or cover the openings in the scanner’s cabinet.
Do not insert objects through the slots.
Use only the type of power source indicated on the
scanner’s label.
Connect all equipment to properly grounded power
outlets. Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off.
Do not let the power cord become damaged or frayed.
Introductio n
5
If you use an extension cord with the scanner, make sure
the total ampere rating of the devices plugged into the extension cord does not exceed the cord’s ampere rating. Also, make sure the total of all devices plugged into the wall outlet does not exceed 15 amperes.
Except as specifically explained in this user’s guide, do not
attempt to service the scanner yourself.
Unplug the scanner and refer servicing to qualified service
personnel under the following conditions:
If the power cord or plug is damaged; if liquid has entered the scanner; if the scanner has been dropped or the cabinet damaged; if the scanner does not operate normally or exhibits a distinct change in performance. Adjust only those controls that are covered by the operating instructions.
Place your scanner close enough to the computer or
workstation for the scanner cable to reach both ends.
Place the scanner where you can easily unplug the power
cord.
6
If you plan to use the scanner in Germany, observe the
following:
To provide adequate short-circuit protection and over-current protection for this scanner, the building installation must be protected by a 16 Amp circuit breaker.
Bei Anschluß des Scanners an die Stromversorgung muß sichergestellt werden, daß die Gebäudeinstallation mit einem 16 A-Überstromschalter abgesichert ist.
Introduction
Chapter 1

Setting Up the Scanner

Choosing a Place for the Scanner . . . . . . . . . . . . . . . . . 1-2
Releasing the Transportation Lock Screw . . . . . . . . . . . . 1-3
Plugging in the Scanner . . . . . . . . . . . . . . . . . . . . . . 1-4
Initialization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Connecting the Scanner to Your Computer . . . . . . . . . . . 1-6
Connecting the scanner to a parallel interface . . . . . . . . 1-7
Understanding how SCSI interfaces work . . . . . . . . . . 1-8
Power-on sequence . . . . . . . . . . . . . . . . . . . . . . . 1-12
Installing the Scanner Software . . . . . . . . . . . . . . . . . . 1-12
1
Setting Up the Scanner
1-1
Choosing a Place for the Scanner
Follow the guidelines listed below when selecting a location for your scanner:
Place the scanner on a flat, stable surface. The scanner will
not operate properly if it is tilted or at an angle.
Place the scanner close enough to the computer for the
interface cable to reach it easily.
Allow some space behind the scanner for the cables, and be
sure to place the scanner where you can easily unplug the power cord. Also allow sufficient space above the scanner so that you can fully raise the document cover.
598 mm
1-2
170 mm
100 mm
458 mm
Keep the scanner away from high temperatures and
656 mm
humidity. Also avoid using or storing the scanner in places subject to rapid changes of temperature and humidity.
Keep the scanner away from direct sunlight and strong
light sources.
Avoid places subject to shocks and vibrations.
Setting Up the Scanner
Releasing the Transportation Lock Screw
Before connecting the scanner to a power source, you must release the transportation lock screw.
1. Place the scanner on a flat, stable surface with the left side facing you.
2. Turn the transportation lock screw to the unlocked position using a coin or similar object, as shown below.
Note:
You will need to return the transportation lock screw to the locked position it you store or transport the scanner.
Setting Up the Scanner
1-3
Plugging in the Scanner
1. Connect the power cable to the power inlet on the rear of the scanner and plug the other end into a properly grounded outlet as shown below.
Caution:
c
There are several versions of this scanner designed for different voltages, and it is not possible to change the voltage. If the label on the back of the scanner does not show the correct voltage for your country, contact your dealer.
2. If any of the scanner’s lights come on, press the button to turn the scanner off.
Caution:
Whenever you turn off the scanner, wait at least 10 seconds before turning it back on. Rapidly turning it on and off can damage the scanner.
1-4
c
Setting Up the Scanner
OPERATE
Initialization
By observing the scanner’s initialization, you can make sure that the scanner is operating properly before you connect it to your computer.
1. Open the document cover so you can see the operation of the scanner during initialization.
2. Turn on the scanner by pressing the
While the scanner initializes, the fluorescent lamps on the carriage flash. If the carriage is not at the home position (the left of the scanner), it moves to the home position.
When the scanner has completed its initialization, the light comes on. If the scanner does not work as described, turn it off. Make sure that the power cord is firmly plugged in and that you have released the transportation lock screw, then turn it on again.
OPERATE
button.
READY
Setting Up the Scanner
1-5
Connecting the Scanner to Your Computer
Your scanner has both a bidirectional parallel interface and a SCSI interface. You can connect both kinds of interface cables to the scanner at the same time. The scanner switches automatically to the appropriate interface.
For a PC, do one of the following:
Connect the computer to the scanner’s bidirectional interface using a shielded, twisted-pair parallel interface cable. Install a bidirectional parallel interface board in your computer, if necessary.
Note:
®
IBM P S/ 2
computers and many other PCs have built-in bidirectional parallel interfaces. You do not need to install an additional one in these computers unless you need the built-in parallel interface for your printer.
Connect the computer to the scanner’s SCSI interface. Install a SCSI interface board in your computer, if necessary.
For a Macintosh computer, connect the scanner to your
Macintosh’s built-in SCSI port.
To use an interface correctly, you may need to change settings on the scanner, computer, or both. The following sections explain how to set up and connect each type of interface.
1-6
Setting Up the Scanner
Connecting the scanner to a parallel interface
Caution:
The scanner’s bidirectional parallel interface requires a
c
bidirectional interface on your computer. Check your computer’s specifications to see if its built-in parallel interface is bidirectional.
Use a standard shielded parallel interface cable.
1. Make sure that both the scanner and computer are turned off.
2. Connect the 25-pin end of the cable to the computer; then tighten the screws on the sides of the connector.
3. Plug the 36-pin end of the cable into the scanner’s interface connector. Then squeeze the wire clips together until they lock in place on both sides.
Setting Up the Scanner
1-7
Understanding how SCSI interfaces work
For some PCs, you must first install a SCSI board in your computer. Then follow the directions below to connect your scanner and computer. All Macintosh computers have built-in SCSI ports; you do not need to install a SCSI board. Follow the directions below to connect the scanner to your PC or Macintosh.
SCSI connections
The SCSI interface allows you to connect up to eight devices, including the computer, in what is called a “daisy chain” arrangement. Only the first SCSI device in a daisy chain is connected to the computer; each of the other devices is connected to the previous device.
Each device has a SCSI ID number: the computer is usually number 7, and each of the other devices must have a different number between 0 and 6. Also, the first device and the last device in the chain (not including the computer) must have a terminator. No other device can have a terminator or if a terminator does exist, it must be turned off. The scanner has two 50-pin SCSI connectors and a built-in terminator that can be turned on or off.
If you connect the scanner directly to the Macintosh, you need a SCSI cable with a 25-pin connector on one end (for the computer) and a 50-pin connector on the other end (for the scanner). If you connect the scanner to another SCSI device, use a SCSI cable with 50-pin connectors on both ends.
1-8
Setting Up the Scanner
SCSI ID number setting
The factory-set SCSI ID of the scanner is 2. The computer is usually ID number 7. If you are going to add the scanner to a system in which one of your SCSI devices already has a SCSI ID of 2, change the ID number of the scanner to an unused number as describ ed below .
1. Locate the SCSI ID rotary switch on the rear panel of the scanner.
2. To change the SCSI ID, turn the dial to the desired number.
Caution:
Do not set the SCSI ID to an ID number that is already
c
assigned to another device. The computer, scanner, and other devices will not function properly.
Setting Up the Scanner
1-9
Terminator
The scanner has a built-in terminator. If the scanner is the only SCSI device you connect to your computer or if it is the last device in the daisy chain, leave the internal SCSI terminator turned on. It is on if the swit c h is up.
If the scanner is in the middle of a daisy chain, turn the terminator switch off.
1-10
Setting Up the Scanner
Connecting the scanner to your computer or another SCSI device
Connect the scanner as follows:
1. Make sure that the scanner, the computer, and all other SCSI devices are turned off and unplugged from the power source.
2. Connect the 50-pin end of the cable to either the top or bottom SCSI connector of the scanner; then squeeze the wire clips together until they lock in place on both sides.
3. Connect the other end of the cable to the SCSI port of your computer or another SCSI device.
Note:
The SCSI port of the Macintosh is the larger port with the SCSI icon over it.
If you are connecting the scanner to a SCSI device other than the computer, use a cable with 50-pin connectors on both ends.
4. Connect the power cables of your computer, scanner, and other external SCSI devices.
5. Always turn on the scanner and other external SCSI devices befo re you turn on your computer.
Setting Up the Scanner
1-11
Power-on sequence
Follow these instructions each time you turn your computer and SCSI devices on.
If you have an internal hard disk, turn on the scanner and any other SCSI devices you plan to use. Wait a few seconds; then turn on the computer.
If you have an external hard disk, turn on the scanner, external hard disk (which should be first on the daisy chain), and any other SCSI devices you plan to use. Wait a few seconds; then turn on the computer.
SCSI devices in the middle of the daisy chain may be left off if you don’t use them.
Installing the Scanner Software
Now that you have connected the scanner to your computer, the next thing to do is install your scanner software. Follow the instructions in the Chapter 2, “Scanner Basics,” before your first scan.
EPSON TWAIN Pro User’s Guide
. Then read
Besides the scanner software, your GT-12000 scanner also comes with the PageManager software which gives you extra control over scanning and scanned images, especially when using the Auto Document Feeder. See page 3-21 for installation instructions.
1-12
Setting Up the Scanner
Chapter 2

Scanner Basics

Lights and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Scanner errors . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Removing the Document Cover for Oversized Documents . . 2-6
Using the Document Guide . . . . . . . . . . . . . . . . . . . . 2-8
2
Scanner Basics
2-1
Lights and Buttons
The scanner has three indicator lights and two buttons.
ERROR light
READY light
OPERATE lig ht
OPERATE butt on
RESET button
OPERATE light (green)
Comes on when the scanner is turned on. READY light (green)
Comes on when the scanner is ready to scan images. This light flashes during scanning. When an error occurs, the combination of this light and the ERROR ligh t i n dicate the type of error as shown in the table on the next page.
ERROR light (red) Comes on when an error occurs. Along with the READY light, this light indicates the type of error.
OPERATE button Turns the scanner on and off.
RESET button Returns the scanner to operating status after an error occurs.
2-2
Scanner Basics
Note:
Pressing the scanner and may cause an error in the scanning software.
The Reset button may not work if two computers are connected to the scanner and the computer with the bidirectional parallel interface is not turned on.
Scanner errors
Reset
button during scanning stops the
If an error occurs, the scanner stops operating and the and
ERROR
lights show the type of error. See page 4-2,
“Determining the Type of Error,” for details.
ERROR light READY light Error type
On On Command error Flashing Off Interface error Flashing Flashing Fatal error Off Off Option error
READY
Scanner Basics
2-3
Scanning
Before scanning a document:
Remember to respect the rights of copyright owners. Do not scan published text or images without first checking the copyright status.
1. Turn on the scanner by pressing the The OPERATE light comes on.
2. Turn on the computer and make sure that the scanner’s
READY
light is on. Open the document cover.
OPERATE
button.
2-4
Scanner Basics
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