Epson CW-C6000Au, CW-C6000Pu, CW-C6000Ae, CW-C6000Pe, CW-C6010A Technical Reference Guide

...

Download

Technical Reference Guide

Describes features for the product.

Describes setup and installation of the product.

Describes how to control the printer and necessary information when you develop applications.

Describes specications of the product.

Describes how to handle the product.

Product Overview

Setup

Handling

Information for Application Development

Appendix

M00125305

Rev.F

Cautions

• All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation.

• The content of this manual is subject to change without notice. Please contact us for the latest information.

• While every precaution has been taken in the preparation of this manual, Seiko Epson Corporation assumes

no responsibility for errors or omissions.

• Neither is any liability assumed for damages resulting from the use of the information contained herein.

• Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third

parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.

• Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Genuine Epson Products or Epson Approved Products by Seiko Epson Corporation.

Trademarks

EPSON, EXCEED YOUR VISION, and ESC/Label are registered trademarks of Seiko Epson Corporation.

Microsoft®, Windows®, Windows Vista®, and Windows Server® are registered trademarks of Microsoft Corporation in the United States and/or other countries.

Mac, mac OS, OS X, and ColorSync are trademarks of Apple Inc., registered in the U.S. and other countries.

Zebra Technologies Corporation and ZPL II are the registered trademarks or trademarks of Zebra Technologies Corporation.

Intel®, Celeron®, and Pentium® are trademarks of Intel Corporation in the U.S. and/or other countries.

Adobe, the Adobe logo, Acrobat, Adobe PDF Print Engine, the Adobe PDF Print Engine logo, Illustrator, Photoshop, PostScript and Reader are either registered trademarks or trademarks of Adobe in the United States and/or other countries.

BarTender® is registered trademark of Seagull Scientific, Inc. in the United States and other countries.

NiceLabel® is trademarks or registered trademarks of Euro Plus d.o.o.

CODESOFT is registered trademarks or trademarks of TEKLYNX International.

All other trademarks are the property of their respective owners and used for identification purpose only.

©Seiko Epson Corporation 2019-2021.

Before Use

This chapter describes information you should know before using the product.

Manuals for This Product

Paper manual

Manual viewable

with PC

Manual viewable

with PC

Start Here

Guides you through basic setup steps from unpacking to loading paper.

User’s Guide

Describes details about the functions and operating procedures of the product, maintenance information, and troubleshooting. Download this guide from the web site or, depending on the country or region, this is included in the supplied CD.

CW-C6000 Series/CW-C6500 Series Technical Reference Guide (This manual)

Provides information necessary for installing the product, performing daily tasks, and developing a system using the product.

Manual viewable

with PC

Online Video Manual

Provides videos that show you operating procedures and troubleshooting information. Access the videos from the following URL. <https://support.epson.net/p_doc/790/> T

he contents of videos are subject to change without notice.

Downloading the Latest Version

The latest versions of the printer driver, utilities, and manuals can be downloaded from the following URLs.

For customers in North America, go to the following web site:

www.epson.com/support/

For customers in other countries, go to the following web site:

www.epson-biz.com/

Symbols Used in This Guide

The following symbols are used in this guide to indicate important information.

Symbols for Safety

The symbols shown below are used in this manual in order to ensure safety and proper use of this product and to prevent danger to you and other persons, and property damage. Be sure that you completely understand their meanings before reading this manual.

Handling the product improperly by ignoring this symbol can lead to death or serious injury.

WARNING

Handling the product improperly by ignoring this symbol can lead to injury and property damage.

CAUTION

Symbols for General Information

IMPORTANT

Indicates information with which you must comply when using the product. Mishandling due to ignoring this information may cause the product to fail or malfunction.

Indicates supplementary explanations and information you should know.

Safety Precautions

To ensure safe use of the product, be sure to read this manual and the other instruction manuals supplied with the product before use. Store this manual in a safe place so that you can resolve any unclear points regarding the product at any time.

Cautions on Installation

Do not block the air vents of the product. ("Rear" on page 21) Doing so can result in heat accumulated in the product causing a fire.

WARNING

CAUTION

Do not cover the product with a cloth or install it in a poorly-ventilated location. Furthermore, ensure there is the installation space specified in the manual.

• Do not install/store the product in an unstable location or in a location subject to vibration from other devices. The product may fall or collapse, causing breakage and possible injury.

• Do not install the product in a location exposed to oily smoke or dust, or in a humid location. Doing so may cause electric shock or fire.

• When lifting the product, perform the work with the correct posture. Lifting the product with an inappropriate posture may cause injury.

• Because the product is heavy, do not attempt to carry the product by one person. When unpacking or moving the product, make sure to carry the product by at least two persons. See below for details on the mass of this product. ("Product Specifications" on page 311)

• Do

not install the product at a location exposed to strong light such as direct sun rays. Doing so

may result in printing failure due to malfunction of the detectors.

• If the printer has charged matte black ink and is more likely to be exposed to a temperature of -10 or lower degrees C, make sure to discharge ink before turning the printer off. Otherwise, the print head may be damaged due to freezing. ("Transporting or Storing the Printer at -10°C (With Matte

ack Ink Installed)" on page 265)

Cautions on Handling

• Do not use the product in a location with volatile substances such as alcohol or paint thinner present, or near fire. Doing so may cause electric shock or fire.

WARNING

• Shut down the product immediately if it produces smoke, a strange odor, or unusual noise. If you go on using the product, it may result in electric shock or fire. If an abnormality occurs, immediately turn off the power and remove the plug from the outlet, and then contact qualified service personnel for advice.

• Shut down the product immediately if a foreign object or water or other liquid gets inside the product. If you go on using the product, it may result in electric shock or fire. Immediately turn off the power and remove the plug from the outlet, and then contact qualified service personnel for advice.

• Do not disassemble the areas other than those mentioned in this manual.

• Never attempt to repair the product yourself as doing so is dangerous.

• Do not use the product in a location where inflammable gas, explosive gas, etc. is present in the

atmosphere. Furthermore, do not use aerosol sprayers containing flammable gas inside or around the product. Doing so may cause fire.

• Do not connect cables in ways other than those mentioned in this manual. Doing so may cause fire. It may also damage the other connected devices.

• Do not touch the areas inside the product other than those mentioned in this manual. Doing so may cause electric shock or burns.

• Do not insert metal or flammable materials, or allow them to fall into the product. Doing so may cause electric shock or fire.

• If the screen of the printer is damaged, handle the liquid crystal inside it very carefully. Should any of the following situations arise, take emergency measures. ∗ When any part gets onto your skin, wipe off the deposit, and wash the area properly with soap

and water.

∗ When any part gets into your eyes, flush them with clean water for at least 15 minutes, and

thereafter, consult with a doctor.

∗ When a part gets into your mouth, immediately consult with a doctor.

CAUTION

• Do not allow anyone to stand or place heavy objects on top of the product. In particular, be careful in the case of a household with children. The product may fall or collapse, causing breakage and possible injury.

• Install the cables and optional products in the proper direction according to the proper procedures. If they are installed improperly, it may result in fire or injury. Follow the instructions in this manual to install them properly.

• Before moving the product, shut down and unplug the product, and make sure that all the cables are disconnected. Failure to do so may damage a cable, causing electric shock or fire.

• Do not store or transport the product while it is tilted, standing, or upside down. Doing so may cause the ink to leak.

• Do not use the printer with the paper cover removed. Doing so will cause the printer to malfunction.

Cautions on Power Supply

• Do not allow dust or other foreign material to adhere to the power plug. Doing so may cause electric shock or fire.

WARNING

• Do not use a power cord other than that supplied with the product. In addition, do not use the supplied power cord with another device. Doing so may cause electric shock or fire.

• Do not use a damaged power cord. Doing so may cause electric shock or fire. Contact qualified service personnel for advice if the power cord is damaged. Furthermore, observe the following points so as not to damage the power cord.

∗ Do not modify the power cord. ∗ Do not place heavy objects on the power cord. ∗ Do not forcibly bend, twist, or pull the power cord. ∗ Do not lay the power cord near a heating appliance.

• Do not insert or remove the power plug with a wet hand. Doing so may cause electric shock.

• Do not connect many power cords to one outlet. Doing so may cause fire. Supply power directly

from a power outlet.

• Regularly disconnect the power plug from the outlet and clean the base of the prongs and between the prongs. Leaving the power plug connected to the outlet for a long period of time may cause dust to accumulate on the base of the power plug prongs, resulting in a short and fire.

• Hold the plug and do not pull the cord when disconnecting the power plug from the outlet. Pulling the cord may damage the cord or deform the plug, causing electric shock or fire.

To ensure safety, unplug the product before leaving it unused for an extended period.

CAUTION

Cautions on Ink Cartridges

• The ink cartridges that can be used differ depending on the model number of the product. Use ink cartridges suitable for the model number of your printer. ("Ink Cartridges" on page 358)

• Do

CAUTION

not touch the IC chip on an ink cartridge. Doing so may result in normal operation and

printing becoming no longer possible.

• The product uses ink cartridges equipped with IC chips to manage the amount of ink used and other information so ink cartridges are usable even if they are removed and reinstalled. However, if an ink cartridge with not much ink remaining is removed and reinstalled, it may not be usable. Some ink is consumed each time cartridges are installed because the product automatically checks their reliability.

• If the firmware version of the printer is other than TS05JC, TS06JC, TS26JC, TS19K2, TS25K3, or TS21K5, you are prompted to select black ink type when turning on the printer and installing the ink cartridges for the first time. Once the black ink cartridge is installed and the printer charge the ink, you cannot change the black ink type any more. The printer does not work if you replace the black ink cartridge with a cartridge of different type of black ink.

• Install all ink cartridges. Printing is not possible if even only one ink cartridge is missing.

• Since ink cartridges are designed to stop the operation before ink runs out completely to

maintain the quality of the print head, some ink remains in the used ink cartridges.

• All the ink colors are consumed also for the maintenance operations when an ink cartridge is replaced and for print head cleaning.

• Do not turn off the power or open the ink cartridge cover during ink charging (while the (power) LED lamp is flashing). Opening the cover may cause the ink to be recharged, resulting in more ink being consumed. Also, it may result in normal printing becoming no longer possible.

• Even for monochrome printing, all the ink colors are used in an operation designed to maintain the printing and print head quality.

• Do not disassemble an ink cartridge. Doing so may cause ink to get into eyes or onto skin.

• Do not disassemble or modify an ink cartridge. Doing so may cause printing malfunction.

• Use of old ink cartridges may result in reduced print quality. Use ink cartridges up within six

months after opening the packages. The usage period for ink cartridges is printed on the packaging of the individual ink cartridges.

• If ink contacts your skin, eyes, or mouth, take the following actions. ∗ When ink gets onto your skin, immediately wash the area with soap and water. ∗ When ink gets into your eyes, immediately flush them with water. Leaving the ink as is may

result in bloodshot eyes or mild inflammation. If something is wrong, immediately consult with a doctor.

∗ When ink gets into your mouth, immediately spit it out and consult with a doctor.

• There may be some ink around the ink supply port on a removed ink cartridge. Take care so that it

does not stain the desk or other surface.

• Do not open an ink cartridge package until you are ready to install the ink cartridge in the product.

• Do not shake an ink cartridge too hard. The ink cartridge may leak if you shake it around too much or push the sides strongly.

• Do not allow foreign objects to fall into the cartridge installation section. Doing so may result in normal printing becoming no longer possible. Remove any object that falls into the installation section, taking care not to damage the section.

• When ink is charged the first time (right after purchase), ink is consumed for filling the print head nozzles (ink discharge holes) to get ready for printing. Therefore, the number of the sheets that can be printed may be fewer than for cartridges installed later.

• When the printer is powered off with the (power) button, the print head is automatically capped to prevent the ink from drying. When you will not use the printer after installing the ink cartridges, be sure to turn the power off with the (power) button. Do not pull out the power plug or turn off the breaker while the power is on.

• Printing on water-repellent paper such as art paper, which is slow-drying, may cause print stains. Also, if you print on glossy paper, fingerprints may get on the paper or ink may adhere to your

CAUTION

fingers when you touch the print surface. Select and use paper that will not cause print stains.

• Store the ink cartridges in a place out of reach of children.

• Epson recommends storing ink cartridges in a cool and dark place.

• If you wish to use ink cartridges that have been stored in a cold place for a long period of time,

leave them for at least 3 hours in a place that is at room temperature before use.

• Do not remove the ink cartridges from the product when storing or transporting the product.

Cautions on the Maintenance Box

• Store in a place out of reach of children. Do not drink any adhered ink.

• Do not disassemble or modify the maintenance box. Doing so may cause ink to get into eyes or

CAUTION

onto skin.

• Do not touch the IC chip on the maintenance box.

• If a maintenance box that can still be used has been removed and left detached for a long period

of time, do not reuse it.

• Do not peel off the film from the top surface of the maintenance box.

result in bloodshot eyes or mild inflammation. If something is wrong, immediately consult with a doctor.

∗ When ink gets into your mouth, immediately spit it out and consult with a doctor.

• Do not shake a used maintenance box too hard. The ink may leak from the maintenance box if

you swing or shake it too hard.

• Avoid storing the maintenance box under high temperatures or in a frozen state.

• Keep it away from direct sunlight.

Caution Label

The labels affixed to the product indicate the following cautions.

Do not touch the roller at the bottom of the paper holder unit with your hand. Doing so may cause injury.

WARNING

Do not touch the manual cutter at the bottom of the peeler cover with your hand. Doing so may cause injury.

CAUTION

Restriction of Use

When this product is used for applications requiring high reliability/safety such as transportation devices related to aviation, rail, marine, automotive etc.; disaster prevention devices; various safety devices etc.; or functional/precision devices etc., you should use this product only after giving consideration to including failsafes and redundancies into your design to maintain safety and total system reliability. This product is not intended for use in applications requiring an extremely high level of reliability and safety, such as in aerospace instruments, main communication equipment, nuclear power control equipment, or medical equipment, etc. Please make your own judgment on this product's suitability after a full evaluation.

About This Manual

Aim of the Manual

This manual is intended to provide information required for developing, designing, and installing a system, and for developing and designing printer applications for developers.

Manual Content

This manual consists of the following chapters.

Chapter 1 Product Overview

Chapter 2 Setup

Chapter 3 Handling

Chapter 4 Information for Application Development

Appendix Appendix

Screenshots

Unless otherwise noted, Windows 10 screenshots are used in this manual. Depending on the printer model and OS version that you use, the screenshots may differ from actual Windows screens.

Depending on version of the printer driver and utility you are using, screens shown in this manual may slightly differ from actual screens.

Illustrations

Unless otherwise noted, illustrations of CW-C6500 Series are used in this manual. They may look slightly different from your printer.

■ Before Use.................................................................................................................................3

Manuals for This Product................................................................................................................................................. 3

Symbols Used in This Guide........................................................................................................................................... 4

Safety Precautions ............................................................................................................................................................. 5

Cautions on Installation................................................................................................................................................... 5

Cautions on Handling ...................................................................................................................................................... 6

Cautions on Power Supply ............................................................................................................................................. 7

Cautions on Ink Cartridges ............................................................................................................................................. 8

Cautions on the Maintenance Box............................................................................................................................... 9

Caution Label .................................................................................................................................................................... 10

■ Restriction of Use ................................................................................................................. 11

■ About This Manual ...............................................................................................................11

Aim of the Manual ...........................................................................................................................................................11

Manual Content................................................................................................................................................................ 11

Screenshots........................................................................................................................................................................11

Illustrations.........................................................................................................................................................................11

■ Contents................................................................................................................................. 12

Product Overview ..........................................................................................18

■ About Models of this Product............................................................................................ 18

Auto cutter model ...........................................................................................................................................................18

Peeler model...................................................................................................................................................................... 18

Gloss Black Ink/Matte Black Ink ..................................................................................................................................19

About the Version of the Printer Driver and Utility.............................................................................................. 19

■ Part Names and Functions ................................................................................................. 20

Front .....................................................................................................................................................................................20

Rear ....................................................................................................................................................................................... 21

Inside .................................................................................................................................................................................... 22

Spindle and Flange..........................................................................................................................................................23

Operation Panel................................................................................................................................................................24

■ Nozzle Verification Technology ......................................................................................... 26

Nozzle Verification Technology Settings .................................................................................................................26

Dot Substitution (Supplemental Printing) Function........................................................................................... 28

■ Periodic Auto Cleaning ....................................................................................................... 29

Setting Time to Start the Periodic Auto Cleaning ................................................................................................29

Execution of the Periodic Auto Cleaning ................................................................................................................29

Examples of the Time Setting to Avoid Interrupting Printing Operation ....................................................29

■ Checking the Printer Status ............................................................................................... 30

Printing the Status Sheet .............................................................................................................................................. 30

Printing the Network Connection Check Report..................................................................................................31

Checking the Status of Consumables....................................................................................................................... 32

Setup ...............................................................................................................33

■ Unpacking ............................................................................................................................. 33

■ Removing the Protective Materials .................................................................................. 34

■ Installing the Printer............................................................................................................ 35

■ Connecting the Power Cable ............................................................................................. 36

■ Turning On/Off ..................................................................................................................... 37

Turning the Power On ....................................................................................................................................................37

Turning the Power Off ....................................................................................................................................................37

■ Setting Language and Date/Time..................................................................................... 38

■ Selecting Black Ink Type ..................................................................................................... 38

■ Installing the Ink Cartridges .............................................................................................. 39

Replacing the Ink Cartridges........................................................................................................................................40

■ Installing the Maintenance Box......................................................................................... 42

Replacing the Maintenance Box.................................................................................................................................42

■ Installing the Printer Driver and Connecting to a Computer ...................................... 44

How to Get the Software...............................................................................................................................................44

How to Connect to a Computer..................................................................................................................................44

How to Configure the Network Settings .................................................................................................................44

Setup using Install Navi .................................................................................................................................................46

■ Media Settings...................................................................................................................... 47

■ Opening the Paper Cover ................................................................................................... 48

Opening the Cover using the Lever in the Front ..................................................................................................48

Opening the Cover using the Lever in the Back....................................................................................................48

■ Loading Paper....................................................................................................................... 49

How to Load Paper (Auto Cutter Model - Supply from Inside) ........................................................................50

How to Load Paper (Auto Cutter Model - Supply from Outside) ....................................................................54

How to Load Paper (Peeler Model - Supply from Inside)...................................................................................58

How to Remove Paper (For the Auto Cutter Model)............................................................................................63

How to Remove Paper (For the Peeler Model).......................................................................................................64

How to Eject Paper at Paper End (For the Auto Cutter Model) ........................................................................66

How to Eject Paper at Paper End (For the Peeler Model) ...................................................................................67

Feeding Paper into the Printer Manually.................................................................................................................68

■ Test Print ................................................................................................................................ 69

Test Print using the Printer Driver ..............................................................................................................................70

Handling .........................................................................................................71

■ Printer Driver for Windows................................................................................................. 71

Printer Driver Screen Configuration ..........................................................................................................................72

Paper Source and Paper Detection Settings ..........................................................................................................73

User-Defined Paper .........................................................................................................................................................75

Printing Barcodes .............................................................................................................................................................84

Printing 2D Symbols........................................................................................................................................................95

Printing Barcodes / 2D Symbols on .NET Environment ................................................................................... 103

Favorite Settings............................................................................................................................................................ 105

User Defined Information ..........................................................................................................................................108

Exporting/Importing Printer Driver Settings ...................................................................................................... 108

Starting PrinterSetting from the Printer Driver .................................................................................................. 111

Speeding Up Printing using High Speed Batch Label Printing Function.................................................. 112

Sharing the Printer Driver ..........................................................................................................................................115

Setting EPSON Status Monitor 3.............................................................................................................................. 137

Restrictions on Using the Printer Driver................................................................................................................ 143

■ Printer Driver for Mac........................................................................................................ 144

Basic Procedure for Printing......................................................................................................................................144

Customizing the Printer Driver................................................................................................................................. 150

Epson Label Printer Utility.......................................................................................................................................... 152

■ Printer Driver for Linux ..................................................................................................... 154

Getting the Package (epson-inkjet-printer-cw-c6000c6500) ....................................................................... 155

Installing the Printer Driver ....................................................................................................................................... 155

Installing Input/Output Modules ............................................................................................................................ 155

Adding the Printer to the CUPS ............................................................................................................................... 155

Installing Epson Label Printer Utility for Linux ................................................................................................... 157

Starting Epson Label Printer Utility for Linux...................................................................................................... 157

Exiting Epson Label Printer Utility for Linux........................................................................................................ 158

Uninstalling Printer Driver, Epson Label Printer Utility for Linux ................................................................. 158

■ Printing from SAP System ................................................................................................ 160

Methods of Printing from SAP System .................................................................................................................. 160

Direct Printing ................................................................................................................................................................ 162

Indirect Printing............................................................................................................................................................. 162

High Volume Printing .................................................................................................................................................. 163

■ PrinterSetting (Windows)................................................................................................. 164

How to Start PrinterSetting ....................................................................................................................................... 165

How to Apply Settings ................................................................................................................................................ 166

Media settings ................................................................................................................................................................ 167

Layout settings............................................................................................................................................................... 168

Position adjustment .....................................................................................................................................................170

Print results adjustment..............................................................................................................................................172

Store data in the printer.............................................................................................................................................. 173

Background image settings ...................................................................................................................................... 177

Print head maintenance ............................................................................................................................................. 181

Printer settings............................................................................................................................................................... 182

Print Head Alignment..................................................................................................................................................183

Panel settings ................................................................................................................................................................. 188

Operating Time Settings.............................................................................................................................................189

Nozzle check settings .................................................................................................................................................. 190

Advanced settings ........................................................................................................................................................ 191

Initialize printer .............................................................................................................................................................. 199

Printer information ....................................................................................................................................................... 200

Settings save and restore ........................................................................................................................................... 202

Option ............................................................................................................................................................................... 203

■ Operation Panel Settings.................................................................................................. 204

■ WebConfig........................................................................................................................... 218

■ Epson Device Admin.......................................................................................................... 220

■ Spot Color Settings............................................................................................................ 221

Creating Spot Color Setting File............................................................................................................................... 221

Printing using the Spot Color Setting File............................................................................................................ 226

■ Color Correction ................................................................................................................. 227

Vivid colors ...................................................................................................................................................................... 227

Setting using OS ............................................................................................................................................................ 228

Creating an ICC Profile.................................................................................................................................................235

No composite ................................................................................................................................................................. 239

■ Printing from the First Label (Auto cutter model only) .............................................. 240

■ Setting Label Size and Paper Layout for Borderless Printing.................................... 241

Borderless Printing Concepts.................................................................................................................................... 241

Label Media Design ......................................................................................................................................................241

Borderless Printing Settings ...................................................................................................................................... 242

■ Adjusting Sensitivity of the Detectors and Threshold for Detecting Labels .......... 245

■ Detecting Differences in Paper Size Using Label Command ..................................... 245

■ Adjusting Gap Detector .................................................................................................... 246

Adjusting Label Detector for Circle Die-cut Labels (Example)...................................................................... 247

■ Restricting Operation of the Operation Panel (Lock Setting function) ................... 248

Setting an Administrator Password ........................................................................................................................ 248

Enabling the [Lock Setting] Function .................................................................................................................... 249

Changing the Administrator Password ................................................................................................................. 249

Resetting the Administrator Password.................................................................................................................. 250

■ Cleaning the Printer........................................................................................................... 251

Cleaning the Exterior ...................................................................................................................................................252

Cleaning the Auto Cutter (Auto Cutter Model Only)........................................................................................ 253

Cleaning the Peeler (Peeler Model Only).............................................................................................................. 254

Cleaning the Edge Guides..........................................................................................................................................255

Cleaning the Platen ...................................................................................................................................................... 256

Cleaning the Paper Feed Roller................................................................................................................................ 257

Cleaning the Paper Pressure Roller......................................................................................................................... 260

Print Head Cleaning .....................................................................................................................................................262

Using the Operation Panel.........................................................................................................................................263

Using the Printer Driver .............................................................................................................................................. 263

Using the WebConfig...................................................................................................................................................263

■ Storing the Printer After Ink is Charged ........................................................................ 264

Preparation for Long-Term Storage ........................................................................................................................ 264

Transporting or Storing the Printer at -10°C (With Matte Black Ink Installed) ........................................ 265

For Using the Printer after Long Storage .............................................................................................................. 265

■ For Transporting the Printer ............................................................................................ 266

■ Troubleshooting................................................................................................................. 267

A message is displayed on the operation panel. ............................................................................................... 267

Print Quality Problems ................................................................................................................................................ 271

Cannot Print .................................................................................................................................................................... 274

Network Connection Check Errors.......................................................................................................................... 276

A message is displayed on the computer screen ..............................................................................................277

Printing from a computer is impossible or becomes suddenly impossible............................................. 278

Print Job is Canceled on PC but “Printing” Message on Printer Does Not Disappear........................... 280

Error Beep Sound Does Not Stop ............................................................................................................................ 280

Paper is jammed ............................................................................................................................................................ 280

Information for Application Development.............................................. 287

■ How to Control the Printer ............................................................................................... 287

■ Using the Epson Inkjet Label Printer SDK ..................................................................... 288

Operating Environment.............................................................................................................................................. 288

How to Get Software.................................................................................................................................................... 288

■ Using the ESC/Label Commands..................................................................................... 288

■ Replacing from ZPL II Compatible Monochrome Printer ........................................... 289

Changing from Two-Step Printing to One-Step Printing................................................................................ 289

Utilizing Templates ....................................................................................................................................................... 309

■ Software and Manuals ...................................................................................................... 310

Appendix...................................................................................................... 311

■ Product Specifications ...................................................................................................... 311

Operating Environment.............................................................................................................................................. 312

Paper Specifications ..................................................................................................................................................... 313

Electrical Specifications .............................................................................................................................................. 348

Reliability.......................................................................................................................................................................... 348

Environmental Specifications ................................................................................................................................... 349

Overall Dimensions ...................................................................................................................................................... 350

■ Consumables Specifications ............................................................................................ 358

Ink Cartridges ................................................................................................................................................................. 358

Maintenance Box........................................................................................................................................................... 359

■ Option Specifications........................................................................................................ 360

Roll Paper Holder...........................................................................................................................................................360

■ Requirements for External Devices ................................................................................ 361

Media Source Setting ..................................................................................................................................................361

Paper Feed Speed ......................................................................................................................................................... 361

Paper Tension.................................................................................................................................................................. 362

Paper Curl......................................................................................................................................................................... 363

Paper Angle for Feeding and Ejecting ................................................................................................................... 364

Position of Paper Feeder and Paper Rewinder ................................................................................................... 365

■ Downloading Printer Driver, Utilities, and Manuals.................................................... 366

■ Label Print Applications.................................................................................................... 366

How to Get Software.................................................................................................................................................... 366

■ For Inquiries ........................................................................................................................ 367

Chapter1 Product Overview

CW-C6000 Series (4-inch model)

ColorWorks C6000Au, ColorWorks C6000Ae, ColorWorks C6010A, ColorWorks C6020A, ColorWorks C6030A, ColorWorks C6040A, ColorWorks C6050A

CW-C6500 Series (8-inch model)

ColorWorks C6500Au, ColorWorks C6500Ae, ColorWorks C6510A, ColorWorks C6520A, ColorWorks C6530A, ColorWorks C6540A, ColorWorks C6550A

CW-C6000 Series (4-inch model)

ColorWorks C6000Pu, ColorWorks C6000Pe, ColorWorks C6010P, ColorWorks C6020P, ColorWorks C6030P, ColorWorks C6040P, ColorWorks C6050P

CW-C6500 Series (8-inch model)

ColorWorks C6500Pu, ColorWorks C6500Pe, ColorWorks C6510P, ColorWorks C6520P, ColorWorks C6530P, ColorWorks C6540P, ColorWorks C6550P

Paper feed direction

Label Backing paper

Label

Peeling plate

Backing paper

Backing paper reed roller

Paper feed roller

Print head

Product Overview

This chapter describes features of the product.

About Models of this Product

Auto cutter model

Features: Equipped with an auto cutter. The paper can be cut either according to the application settings, or

with the help of the Cut button on the operation panel.

Model number:

Peeler model

Features: Equipped with a peeler mechanism. By passing a backing paper through the peeler, labels are printed

being peeled from the backing paper.

Model number:

Lateral view (when waiting the printed label to be removed):

Chapter1 Product Overview

Gloss Black Ink/Matte Black Ink

If the firmware version of the printer is other than TS05JC, TS06JC, TS26JC, TS19K2, TS25K3, or TS21K5, you can select which type of black ink to use from gloss black and matte black. The printer prompts you to select it when you turn on the printer for the first time.

You cannot change the black ink type once you select the black ink type and let the printer charge

the ink.

IMPORTANT

About the Version of the Printer Driver and Utility

Depending on the firmware version of the printer, available versions of the printer driver and utility vary.

Use the combination indicated as "Available (Recommended)" in the table below. In addition, download and use the latest version of firmware.

You can use the combinations indicated as "Available", however, the printer may malfunction or there may be restrictions on some functions.

Driver/PrinterSetting Version

Ver.1.0.0.0 / Ver.1.1.0.0

Printer firmware version TS05JC, TS06JC, TS26JC,

TS19K2, TS25K3, TS21K5

Versions higher than those in the above row.

You can check the version of your printer firmware by using one of the following methods.

• Printing the status sheet ("Printing the Status Sheet" on page 30)

• Checking on the operation panel ("Operation Panel Settings" on page 204)

o get the latest version of the printer driver and utility, see "Downloading Printer Driver, Utilities, and

anuals" on page 366.

Available Not available

Not available Available (Recommended)

Versions higher than

those in the left column

Part Names and Functions

Paper cover

Front cover

Ink cartridge cover

Maintenance box cover

Peeler cover

Peeler model

This section describes the main operation parts.

Front

Chapter1 Product Overview

Name Description

Front cover Open this cover to remove paper if it is jammed.

("Paper is jammed" on page 280)

nk cartridge cover Open this cover to install/replace the ink cartridge.

("Replacing the Ink Cartridges" on page 40)

Maintenanc

aper cover Open this cover to load or replace paper. How to open the paper cover differs

eeler cover

(peeler model only)

e box cover Open this cover to install/replace the maintenance box.

("Replacing the Maintenance Box" on page 42)

depending on whether the paper is to be supplied from the inside or the outside.

("Opening the Paper Cover" on page 48)

Open this cover to load paper. By passing a backing paper through the peeler, labels are printed being peeled from the backing paper. The cover is equipped with a label peeling detector, which detects whether a peeled label is remaining at the paper ejection slot or not.

Rear

Air vent

LAN port

USB port

Wire saddle

Power connector

Chapter1 Product Overview

Name Description

Power connector Connect the power cable.

Wire saddle Pass the USB cable through this saddle to

prevent disconnection of the cable.

USB port Connect a USB cable.

LAN port Connect a LAN cable.

Air vent Exhausts heat generated in the printer to prevent the temperature inside the printer

from rising. Provide a clearance of 10 cm {3.94"} or more from the area around the air vent to ensure ventilation when installing the printer.

Inside

Movable edge guide

Gap detector

Edge guide

Release lever

Paper guide unit

Chapter1 Product Overview

Movable edge guide Supports paper at the paper width position while the paper is fed into the printer.

Gap detector You can adjust the position of the gap detector. The adjustment is necessary before

Rele

ase lever Use this lever when removing a jammed paper. By moving the lever up, the paper

Edge guide Supports paper while the paper is fed into the printer. When loading paper, load the

Paper guide unit Move this unit when cleaning the paper feed roller. If you pull the blue lever, the entire

Name Description

Squeeze the blue lever to move the edge guide. Adjust them to match the paper width.

printing on odd-shaped labels such as circle or oval. ("Adjusting Gap Detector" on page

246)

pressure rollers are unlocked and you can remove paper jammed inside the front cover.

paper along this guide.

unit moves, and you can check the paper feed roller.

Spindle and Flange

Flange

Spindle

Used to supply the paper from the inside.

Chapter1 Product Overview

Name Description

Flange Attach this to the spindle to fix the roll paper loaded on the spindle. Squeeze the blue

lever to attach or remove to/from the spindle.

Spindle Load roll paper on this spindle.

Operation Panel

LED

Peeler model

Auto cutter model

Screen

Cancel button

Pause button

Back Feed button

Feed button

Peeler Reset button

Cut button

(power) button

(select) button,

OK button

(home) button

(back) button

Chapter1 Product Overview

Name Description

LED The status of the printer can be checked from the flashing of the LEDs. This allows you

to know the cause of an error and how to resolve the problem.

• (power) LED Stays on while the printer is on. Flashes during printing or charging ink.

• Status LED Stays on or flashes while an error or problem is occurring.

• Pause LED Stays on or flashes while the printer is paused.

(power) button Turns on/off the printer.

(home) button Displays the Home screen.

(back) button Use to return to the previous screen.

(select) button,

OK button

Cancel button Press this to cancel a print job.

Cut button (Auto cutter model only)

Peeler Reset button (Peeler model only)

eed button Press this briefly to feed paper by one page.

Use the keys to select a menu item, and then press the OK button to activate the selected menu or setting.

Use to cut paper. The paper cannot be cut twice at the same position.

Press this button if printing of the next data does not start even after removing printed labels. For details, refer to "Cannot Print" on page 274.

Hold down to feed paper continuously.

Chapter1 Product Overview

Message

Paper information

Ink levels/ Waste ink level

Settings menu

Help menu

Name Description

Back Feed button Use to replace paper. Hold down this button to feed the paper backward until you can

pull the paper out of the printer.

Pause button While printing: Press to stop printing after printing the current page. Press again to

resume printing.

During standby: Press to stop the printer temporarily. Press again to put the printer back into the standby state.

Screen Status of the printer, menus, and error messages are displayed.

Home Screen

Name Description

Message A printer status or an error message is displayed.

("A message is displayed on the operation panel." on page 267)

aper information The current paper settings are displayed. For a roll paper, approximate remaining paper length of

the roll is also displayed.

Touch this area to directly access the [Paper Settings] menus.

Ink levels/ Waste ink level

Help menu button You can see troubleshooting information and basic operating procedures.

Settings button Allows you to access the maintenance menus, various printer settings, and network settings.

The length of the bars indicate how much ink of each color is remaining, and how much space in the maintenance box is remaining. The shorter the bars are, the lower the ink levels and remaining space are.

A [ ! ] mark will appear when the ink cartridge or the maintenance box needs to be replaced soon.

A [ x ] mark will appear when the ink cartridge or the maintenance box needs to be replaced.

Matte black ink is displayed as "MK".

Throughout this manual, touching this button is indicated as [Menu].

All the settings available from this button are listed in the link below.

("Operation Panel Settings" on page 204)

Chapter1 Product Overview

Nozzle Verification Technology

The “Nozzle Verification Technology” allows the printer to detect clogging of the print nozzles by self-check.

Depending on required print quality, you can enable or disable the “Nozzle Verification Technology” function, set how often to run the self-check, threshold for the check, and whether to run a cleaning after the check. In addition to that, if nozzle clogging is not cleared by the cleaning, the printer carries out supplemental printing using nozzles adjacent to the clogged nozzles.

By using this function, you can prevent sharp decline in the print quality and barcode quality.

Nozzle Verification Technology Settings

Self nozzle check is run at the following times.

• When the printer is turned on.

• When the front cover or the paper cover is closed after a paper jam.

• Just before running a regularly scheduled cleaning.

("Periodic Auto Cleaning" on page 29)

f the “Nozzle Verification Technology” function is enabled, self nozzle check is run at the following time.

• When the number of printouts has reached the number specified as the interval of the self-check.

If the result of self nozzle check exceeds the specified threshold, a head cleaning is run automatically to clear the nozzle clogging. After the cleaning, the self nozzle check is run again. If the result of the check still exceeds the threshold, auto cleaning is also run again.

This function cannot provide 100% accuracy guarantee for preventing drop in print quality due to nozzle clogging. The printer cannot perfectly detect missing dots and skewed ink drops on printouts.

CAUTION

• The cleaning cleans the entire print head. It does not clean the print head partially for cleaning only the clogged nozzles.

• A small amount of ink is consumed for this Nozzle Verification Technology function.

• The print head cleaning is run automatically after the self nozzle check when set to do so. Ink is

consumed for the head cleaning.

Enabling/Disabling the Nozzle Verification Technology

You can enable or disable the Nozzle Verification Technology function.

The factory default is “Enable”.

How to Set

Set using the operation panel of the printer, or using PrinterSetting.

See "Operation Panel Settings" on page 204 or "PrinterSetting (Windows)" on page 164.

Chapter1 Product Overview

Setting Auto Nozzle Check Interval

Specify the number of printouts to let the printer run the nozzle check when reached the number. The printer will stop while running the check.

How to Set

Set using the operation panel of the printer, or using PrinterSetting.

Specify the number in the range of 1 to 13000.

See "Operation Panel Settings" on page 204 or "PrinterSetting (Windows)" on page 164.

• The count of printouts is reset when the specified number is reached and nozzle check is performed, and when the printer is turned off.

• The factory default is “500”.

Setting Threshold of Nozzle Clogging

Specify the threshold of nozzle clogging. If the number of detected clogged nozzles exceed the threshold, a message is displayed on the printer’s screen. You can set to run an auto head cleaning in such a case. If the number of clogged nozzles is below the threshold, you can use the supplemental printing function.

How to Set

Set using the operation panel of the printer, or using PrinterSetting.

Specify the number in the range of 0 to 16 nozzles.

See "Operation Panel Settings" on page 204 or "PrinterSetting (Windows)" on page 164.

• The number of nozzles is the total of four color (BK (MK), C, M, Y) nozzles.

• The factory default is “6”.

Setting Auto Cleaning after Nozzle Check

You can set to run an auto head cleaning when the number of detected clogged nozzles exceeds the threshold.

When this setting is enabled: A message is displayed on the printer’s screen and the cleaning is run automatically when the number of detected clogged nozzles exceeds the threshold.

When this setting is disabled: A message is displayed on the printer’s screen when the number of detected clogged nozzles exceeds the threshold, but the cleaning is not run.

How to Set

Set using the operation panel of the printer, or using PrinterSetting.

The factory default is “Enable”.

See "Operation Panel Settings" on page 204 or "PrinterSetting (Windows)" on page 164.

Chapter1 Product Overview

Dot Substitution (Supplemental Printing) Function

The “Dot Substitution” function automatically supplements missing dots caused by clogged nozzles with dots generated by nozzles adjacent to the clogged nozzles. The number of nozzles that can be supplemented is up to 16 nozzles. However, if the clogged nozzles are located next to each other, the supplementation does not work well. If the number of clogged nozzles exceeds 16, supplementation for 16 nozzles is performed without stopping the printing operation.

You cannot use this function if you have disabled the Nozzle Verification Technology function. Enable the Nozzle Verification Technology function to use this function.

• This function cannot perfectly supplement missing dots, so drop in print quality or barcode quality can occur even if this function is used.

• Since the supplementation is performed according to information of clogged nozzles that has been acquired when starting printing, nozzles that get clogged during printing are not supplemented.

How to Set

Set using the operation panel of the printer, or using PrinterSetting.

The factory default is “Enable”.

See "Operation Panel Settings" on page 204 or "PrinterSetting (Windows)" on page 164.

Chapter1 Product Overview

Periodic Auto Cleaning

Sometimes, the printer runs a periodic cleaning automatically to maintain the print head in good condition. The cleaning takes 3 to 14 minutes, and printing is disabled during the cleaning. To prevent the cleaning from running when you want to print, set the time to start the periodic auto cleaning.

The cleaning will start at the specified time. However, the cleaning is not run if the printer determines that the print head does not need to be cleaned.

Setting the cleaning start time allows you to clean the print head without interrupting printing operation. The default time is “0:00”.

Setting Time to Start the Periodic Auto Cleaning

Set using the operation panel of the printer, or using PrinterSetting.

During the cleaning, printing is disabled. Specify a time when the printer is on but not in use. The time can be set in one-minute increments.

For the setting procedure, see "Operation Panel Settings" on page 204 or "Printer settings" on page 182.

• The cleaning takes 3 to 14 minutes.

• If you set a time within less than 10 minutes from the current time, the cleaning is run at the set time

24 hours later.

Execution of the Periodic Auto Cleaning

At the set time, the cleaning is automatically run if the printer is on and it determines that the cleaning is necessary.

• If the printer has been left unused without being powered on for a long time, the cleaning may be run when the printer is turned on.

• In the following cases, the cleaning is not run at the set time. It is run next time the printer is turned on.

- The printer is not powered on.

- The ink level is too low to run the cleaning, or some ink cartridge(s) needs to be replaced.

- The remaining amount of space in the maintenance box is too low to run the cleaning, or the box needs to be replaced.

Examples of the Time Setting to Avoid Interrupting Printing Operation

The followings are examples of the cleaning start time setting to reduce the likelihood of unintended cleaning during printing.

In the case that the printer is always powered on

Set the time to a time that printing work is not performed, such as midnight.

In the case that the printer is powered on and off every day

• Set the time to a time that the printer is off, such as midnight, to let the printer run the cleaning right after it is powered on.

• If printing work is not performed during lunch break, set the time to a time such as 12:00 in order to let the printer run the cleaning during the lunch break.

Chapter1 Product Overview

Checking the Printer Status

Printing the Status Sheet

By printing the status sheet, you can check the firmware version and the current printer settings, such as print mode and media detection settings.

On the operation panel, select the menu in the order shown below to print the status sheet.

[Menu] - [Printer Status/Print] - [Print Status Sheet]

To print the status sheet, load paper that has a label that measures at least 4 inches width and 6

IMPORTANT

inches long.

Status Sheet Example Status Sheet (Network Settings) Example

You can also print a list of registered fonts, barcode fonts, images or templates.

Chapter1 Product Overview

Printing the Network Connection Check Report

By printing the network connection check report, you can check the network connection status and the network settings.

On the operation panel, select the menu in the order shown below to print the report.

[Menu] - [General Settings] - [Network Settings] - [Connection Check]

To print the network connection check report, load paper that has a label that measures at least 4

IMPORTANT

inches width and 6 inches long.

Network Connection Check Report Example

Chapter1 Product Overview

Checking the Status of Consumables

On the home screen of the printer, you can check the following information; the status of the ink cartridges and the maintenance box, paper settings (paper type, detection method, label width/length), remaining amount of paper. ("Home Screen" on page 25)

Setup

This chapter describes procedures for installing and setting up the printer that are required before using the printer.

Unpacking

After unpacking, make sure that all the printer and the accessories are included and they have no damages.

The included items are as follows.

Chapter2 Setup

1 Printer (CW-C6000 Series or CW-C6500 Series) 2 Ink cartridges for initial setup; C, M, Y, BK (MK)*

* Either one of a BK (gloss black) cartridge or MK (matte black) cartridge is included.

3 Roll paper (for initial operation check) 4 Flange and Spindle

5 Power cable 6 USB cable

7 CD-ROM (not included depending on country or

region)

9 Power cable for specific regions (not included

depending on country or region)

8Manual

Removing the Protective Materials

Remove the all protective materials such as pieces of tape and cushion materials. There are about eight protective materials and some of them have been attached to inside the printer.

Chapter2 Setup

Installing the Printer

Allow sufficient space for the printer. Make sure that the installation location meets the following requirements.

• On a level and stable surface with sufficient strength to support the weight of the printer

Auto cutter model Peeler model

CW-C6000 Series Approx. 22.5 kg Approx. 22.8 kg

CW-C6500 Series Approx. 25.5 kg Approx. 26.3 kg

• On an area larger than the bottom surface of the printer.

• A location that is not subject to vibrations and impacts.

• A location where a dedicated power outlet is available.

• A location where you can load and remove paper without difficulty.

• A location with sufficient space around the printer to allow for installation of accessories, replacement of

consumable products, and daily cleaning.

• A location that meets the following environmental requirements. For more details, see "Environmental Specifications" on page 349.

Te mp e ra tu r e Humidity

Printing 5 to 35°C 20 to 80% RH, No condensation

Storage Gloss black ink -20 to 40°C 5 to 85% RH, No condensation (without being unpacked)

Matte black ink -10 to 40°C

• Make sure to carry the printer by two or more persons.

• To lift the printer, put your hands on the indented portions on the side of the printer as shown

CAUTION

below. If you put your hands on the other portions of the printer to lift it, the printer may get damaged.

• Do not install the product at a location exposed to strong light such as direct sun rays. Doing so may result in printing failure due to malfunction of the detectors.

on page 264

"Storing the Printer After Ink is Charged"

Connecting the Power Cable

Follow the procedure below to connect the power cable.

Install the printer near a wall outlet so that you can disconnect the plug from the outlet immediately in the event of an emergency.

WARNING

Insert the power cable firmly all the way into the power connector on the back of the

printer.

Insert the power plug firmly all the way into an outlet.

Chapter2 Setup

Turning On/Off

Turning the Power On

Hold down the (power) button until the (power) LED lights up.

Chapter2 Setup

Turning the Power Off

Press the (power) button. Then select [Yes] on the confirmation screen. The (power) LED goes out and the printer is turned off.

Setting Language and Date/Time

Follow the on-screen instructions to set language, the date and time.

Chapter2 Setup

Selecting Black Ink Type

If the version of the printer firmware is other than TS05JC, TS06JC, TS26JC, TS19K2, TS25K3, or TS21K5, select which type of black ink you use following the on-screen instructions.

On the black ink type confirmation screen, select [Done].

Chapter2 Setup

Installing the Ink Cartridges

Follow the on-screen instructions to install the ink cartridges.

When you close the cover, a message that confirms whether to start initial ink charging is displayed. Select [Yes] to start the initial ink charging. When you see a message saying that the initial ink charging is finished, select [OK].

If the version of the printer firmware is TS05JC, TS06JC, TS26JC, TS19K2, TS25K3, or TS21K5, initial ink charging will start right after you install the cartridges and close the cover. A home screen is displayed when the initial ink charging is finished.

It takes about 19 minutes for the initial ink charging. The time differs according to circumstances.

Before installing the ink cartridges, make sure to read the cautions on handling the ink cartridges. See "Cautions on Ink Cartridges" on page 8. Nev

CAUTION

er open any cover of the printer or turn off the printer during ink charging. Doing so will consume a large amount of ink, which may result in the need to replace the ink cartridges or the maintenance box before the completion of charging. Once you start the initial ink charging, you cannot change the black ink type.

19 min.

Chapter2 Setup

Replacing the Ink Cartridges

Checking Amount of Ink Remaining

You can check ink level of each color ink cartridge on the home or an error message screen of the operation panel.

Message Description

You need to replace Ink Cartridge(s). To maintain the quality of the print head, the printer stops printing before ink car-

tridges are completely expended. Replace the ink cartridge with new one.

How to Replace the Ink Cartridges

When replacing the black ink cartridge, make sure to replace with a cartridge of the same type of

IMPORTANT

black ink. The printer does not work if you install a cartridge of different type of black ink.

The procedure below is for replacing the BK cartridge. Follow the same procedure for replacing the other color cartridges.

Open the left ink cartridge cover.

For replacing cyan or yellow cartridge, open the right ink cartridge cover.

Press the lever down to remove the used ink cartridge.

Open the bag and take out the new ink cartridge.

Shake the ink cartridge.

As shown in the figure below, shake the cartridge horizontally. Move the cartridge by about 5 cm to both directions, and repeat it about 15 times for about 5 seconds.

Chapter2 Setup

Install the ink cartridge in the slot.

Close the ink cartridge cover.

Installing the Maintenance Box

The printer comes with the maintenance box installed.

Before handling the maintenance box, make sure to read the cautions on handling the maintenance box.

CAUTION

Replacing the Maintenance Box

Checking the Amount of Empty Space in the Maintenance Box

You can check the remaining capacity of the maintenance box on the home or an error message screen of the operation panel.

See "Cautions on the Maintenance Box" on page 9.

Message Description

Chapter2 Setup

The Maintenance Box is at the end of its service life. You need to replace it.

How to Replace the Maintenance Box

Open the paper cover.

Open the maintenance box cover.

Replace the maintenance box with a new one.

Take out the maintenance box.

When disposing of the used maintenance box, put it in a plastic bag that came with the new maintenance box.

Take out a new maintenance box from the bag.

Chapter2 Setup

Install the new maintenance box.

Close the maintenance box cover.

Chapter2 Setup

Installing the Printer Driver and Connecting to a Computer

Install the necessary software downloaded from the web site, and then establish connection with the printer, and make required settings.

If a CD-ROM came with the printer, use the CD-ROM referring to "Setup using Install Navi" on page 46.

How to Get the Software

You can get the software from the following website.

For customers in North America, go to the following web site: www.epson.com/support/

For customers in other countries, go to the following web site: www.epson-biz.com/

How to Connect to a Computer

Connect the interface cable to be used to the connector on the back of the printer.

When connecting with a USB cable, pass the cable through the wire saddle to prevent accidental disconnection.

How to Configure the Network Settings

Follow the procedure below to set up the IP address of the printer.

• To connect to the printer via Ethernet, the network settings are required. When connecting to the printer via USB, the network settings are not required.

• Before starting the network settings, ask your network administrator for information required for the network settings.

Turn the printer on.

Select [Menu] and then press the [OK] button.

Select [General Settings] and then press the [OK] button.

Select [Network Settings] and then press the [OK] button.

Select [Advanced] and then press the [OK] button.

Select [TCP/IP] and then press the [OK] button.

Select [Obtain IP Address] and then select [Auto] or [Manual] using the [OK] button.

When you select [Auto], the network setting is complete. When you select [Manual], proceed to step 8.

Enter the IP address and the subnet mask.

Select a setting to change and then press the [OK] button to enter the information.

Select [Start Setup] and then press the [OK] button.

The network setting is now complete.

Chapter2 Setup

Setup using Install Navi

Just by following the on-screen instructions of Install Navi, you can install the printer driver and connect the printer to the computer.

Follow the procedure below to set up using Install Navi.

Turn on the computer.

Check that the printer is powered on.

Insert the included CD-ROM into the drive of the computer. Install Navi will start

automatically.

If Install Navi does not start automatically, double-click InstallNavi.exe.

The screen below appears when Install Navi starts. Read and accept the software

licensing agreement, and then click [Next]. For the subsequent steps, follow the on-screen instructions.

Install Navi will guide you to install the printer driver, PrinterSettings, and other software. The setup can be completed even if you skip the installation of software. In that case, you can install the software later.

Installing the printer driver and connecting to a computer are now complete.

Media Settings

Configure the media source to use, and type, shape, detecting method of media to use.

• When using the Windows printer driver

See "Printer Driver for Windows" on page 71.

• When Not using the Windows printer driver

See "PrinterSetting (Windows)" on page 164.

• When configuring the settings without using a computer

See "Operation Panel Settings" on page 204.

• If the settings on the printer (settable using the operation panel, PrinterSettings, or WebConfig) differ from the printer driver settings, printing is performed by applying the printer driver settings.

• For media that can be used with this product, refer to "Paper Specifications" on page 313.

Chapter2 Setup

Opening the Paper Cover

This section describes how to open the paper cover.

Do not use the printer with the paper cover removed. Doing so will cause the printer to malfunction.

CAUTION

Opening the Cover using the Lever in the Front

Chapter2 Setup

Open the paper cover as shown above for the following purposes.

• To load roll paper inside the printer, or to remove it.

• To replace the maintenance box.

• To clean inside the printer.

• To remove paper jammed inside the printer.

Opening the Cover using the Lever in the Back

Open the paper cover as shown above for the following purposes.

• To set paper so that it is supplied from outside the printer, or to remove the paper.

Chapter2 Setup

Loading Paper

This section describes how to load and replace paper. As shown below, the procedure of replacing paper differs depending on the size and whether paper has been/is going to be supplied from inside or outside.

Videos that show the procedure are also available.

Click the URL below to view the videos.

<https://support.epson.net/p_doc/790/>

Supply from Inside (Internal)

Paper is supplied from inside the printer. Set roll paper attached to the spindle into the printer.

• To supply roll paper from outside the printer, prepare an external paper feeder and paper

IMPORTANT

rewinder by yourself. For more details, see "Requirements for External Devices" on page 361.

• W

ith the peeler model, you cannot supply fanfold paper from outside the printer.

• When replacing paper with a different shape, form, or type of paper, change the paper settings either from the operation panel or on the printer driver before loading the paper. ("Operation

anel Settings" on page 204, "Paper Source and Paper Detection Settings" on page 73, "User-

Defined P

aper" on page 75)

Supply from Outside (Rear Feed)

Paper is supplied from outside the printer. Place roll paper or fanfold paper behind the printer.

Models

Auto cutter model • Paper loading: Page 50

Peeler model • Pa

Supply from Inside

(Internal)

• Pa

per removal: Page 63

• P

aper ejection at paper

end: Page 66

per loading: Page 58

• Pa

per removal: Page 64

• P

aper ejection at paper

end: Page 67

Supply from Outside (Rear Feed)

Fanfold paper Roll paper

• Pa

per loading: Page 54

• Pa

per removal: Page 63

• P

aper ejection at paper

end: Page 66

"Req

uirements for External

Devices" on page 361

"Req

uirements for External

Devices" on page 361

How to Load Paper (Auto Cutter Model - Supply from Inside)

After turning on the printer, do not open the paper cover until the home screen is displayed. Doing so may cause paper to be set improperly.

CAUTION

Turn on the printer, and then check that [Internal] is selected as the [Media Source]

setting on the operation panel.

("Operation Panel Settings" on page 204)

Open the paper cover.

Chapter2 Setup

Remove the spindle from the printer.

As shown in the figure, hold the spindle and flange with both hands, and remove them.

Load the roll paper on the spindle and fix it with the flange.

• To move the flange, squeeze the two levers.

• When loading the roll paper on the spindle, take note of the winding direction. The correct

winding direction is marked on the spindle.

• Fix the flange and roll paper so that there is no gap in between.

Hold the spindle with both hands, and set it in the printer.

Install the spindle so that both ends of the spindle fit into the holders inside the printer.

Slide the movable edge guide to the right side.

Squeeze the blue lever to move the edge guide.

Chapter2 Setup

Pull the paper along the left edge guide.

Place your hand on the paper to flatten it, and slide the movable edge guide against

the paper.

If the movable edge guide is not properly slided against the paper, print position may become incorrect or a paper jam may occur. Make sure to follow the guidelines below.

Chapter2 Setup

CAUTION

Insert the paper into the paper feed slot until paper feeding starts automatically.

Do not load backing paper that has no labels on it. The paper may not be detected and not be fed automatically.

• There should be no gap between the guide and the paper edge.

• Do not slide the guide against the paper too tightly.

If you are using special paper, the paper may not be fed into printer automatically because the printer can fail to detect the paper. To feed the paper into the printer manually, see "Feeding Paper into the

Printer Manually" on page 68.

Chapter2 Setup

Rotate the spindle to remove looseness in the paper.

Close the paper cover.

Loading paper (auto cutter model - supply from inside) is now completed.

Press the [Pause] button.

How to Load Paper (Auto Cutter Model - Supply from Outside)

After turning on the printer, do not open the paper cover until the home screen is displayed. Doing so may cause paper to be set improperly.

CAUTION

Turn on the printer, and then check that [Rear Feed] is selected as the [Media Source]

setting on the operation panel.

("Operation Panel Settings" on page 204)

Open the paper cover.

Chapter2 Setup

Remove the spindle, if present.

As shown in the figure, hold the spindle and flange with both hands, and remove them.

Place the fanfold paper behind the printer.

100 mm or more

• Place the fanfold paper at least 100 mm away from the printer.

• Make sure the paper is vertical in relation to the paper feed slot.

Chapter2 Setup

Make sure not to let the fanfold paper to curl near the printer. Doing so will deform the paper resulting in a paper jam or a print quality problem.

CAUTION

Slide the movable edge guide to the left side.

Squeeze the blue lever to move the edge guide.

Pull the paper along the right edge guide.

Place your hand on the paper to flatten it, and slide the movable edge guide against

the paper.

Chapter2 Setup

CAUTION

If the movable edge guide is not properly slided against the paper, print position may become incorrect or a paper jam may occur. Make sure to follow the guidelines below.

• There should be no gap between the guide and the paper edge.

• Do not slide the guide against the paper too tightly.

Insert the paper into the paper feed slot until paper feeding starts automatically.

Do not load backing paper that has no labels on it. The paper may not be detected and not be fed automatically.

Close the paper cover.

Chapter2 Setup

Loading paper (auto cutter model - supply from outside) is now completed.

Press the [Pause] button.

How to Load Paper (Peeler Model - Supply from Inside)

After turning on the printer, do not open the paper cover until the home screen is displayed. Doing so may cause paper to be set improperly.

CAUTION

Turn on the printer, and then check that [Internal] is selected as the [Media Source]

setting on the operation panel.

("Operation Panel Settings" on page 204)

Open the paper cover

Chapter2 Setup

Remove the spindle from the printer.

As shown in the figure, hold the spindle and flange with both hands, and remove them.

Load the roll paper on the spindle and fix it with the flange.

• To move the flange, squeeze the two levers.

• When loading the roll paper on the spindle, take note of the winding direction. The correct

winding direction is marked on the spindle.

• Fix the flange and roll paper so that there is no gap in between.

Hold the spindle with both hands, and set it in the printer.

Install the spindle so that both ends of the spindle fit into the holders inside the printer.

Slide the movable edge guide to the right side.

Squeeze the blue lever to move the edge guide.

Chapter2 Setup

Pull the paper along the left edge guide.

Place your hand on the paper to flatten it, and slide the movable edge guide against

the paper.

If the movable edge guide is not properly slided against the paper, print position may become incorrect or a paper jam may occur. Make sure to follow the guidelines below.

Chapter2 Setup

CAUTION

Insert the paper into the paper feed slot until paper feeding starts automatically.

Do not load backing paper that has no labels on it. The paper may not be detected and not be fed automatically.

• There should be no gap between the guide and the paper edge.

• Do not slide the guide against the paper too tightly.

Printer Manually" on page 68.

Chapter2 Setup

Rotate the spindle to remove looseness in the paper.

Close the paper cover.

Hold down the [Feed] button until the leading edge of paper touches the table on which the printer is installed.

Remove labels from the ejected paper.

Chapter2 Setup

Peeler slot

Open the peeler cover.

Do not touch the manual cutter at the bottom of the peeler cover with your hand. Doing so may cause injury. ("Caution Label" on page 10)

Pass the paper through the peeler slot.

Close the peeler cover.

If the paper is loose, pull the leading edge of paper to remove the looseness and then close the peeler cover.

Press the [Pause] button.

Loading paper (peeler model - supply from inside) is now completed.

How to Remove Paper (For the Auto Cutter Model)

Check that the printer has been turned on.

Press the [Cut] button, and cut off the ejected labels.

Press the [Back Feed] button to feed the paper backward.

The paper can now be pulled out from inside the printer.

Chapter2 Setup

Open the paper cover.

Slide the movable edge guide away from the paper, and remove the paper.

Removing the paper is now completed.

To load paper, see the following pages.

"How to Load Paper (Auto Cutter Model - Supply from Inside)" on page 50, "How to Load Paper (Auto Cutter M

odel - Supply from Outside)" on page 54

How to Remove Paper (For the Peeler Model)

Check that the printer has been turned on.

Open the peeler cover.

Cut the backing paper near the paper ejection slot.

Chapter2 Setup

Press the [Back Feed] button to feed the paper backward.

The paper can now be pulled out from inside the printer.

Open the paper cover.

Slide the movable edge guide away from the paper, and remove the paper.

Removing the paper is now completed.

To load paper, see the following pages.

"How to Load Paper (Peeler Model - Supply from Inside)" on page 58

Chapter2 Setup

How to Eject Paper at Paper End (For the Auto Cutter Model)

Hold down the Feed button until the paper is completely ejected.

Ejecting paper at paper end is now completed.

To load paper, see the following pages.

"How to Load Paper (Auto Cutter Model - Supply from Inside)" on page 50, "How to Load Paper (Auto Cutter M

odel - Supply from Outside)" on page 54

How to Eject Paper at Paper End (For the Peeler Model)

Peeler slot

Open the peeler cover.

Remove the paper from the peeler slot.

Chapter2 Setup

Hold down the Feed button until the paper is completely ejected.

Ejecting paper at paper end is now completed.

To load paper, see the following pages.

"How to Load Paper (Peeler Model - Supply from Inside)" on page 58

Chapter2 Setup

Feeding Paper into the Printer Manually

If you are using special paper, the paper may not be fed into the printer automatically because the printer can fail to detect the paper. In such case, follow the procedure below to feed the paper manually.

If this manual feeding method is used, the printer operation and print quality are not guaranteed.

CAUTION

Advance the paper with your hand until the leading edge comes in contact with the

paper feed shaft.

Hold down the paper with your hand and press the Feed button.

Test Print

Normal

Clogging

Example o

f the nozzle check patterns with gloss black ink

You can check whether the printer operates normally or not by printing a nozzle check patterns.

Follow the procedure below to print the nozzle check patterns. The nozzle check patterns allow you to check print nozzles for clogging.

Turn the printer on.

Select [Menu] and then press the [OK] button.

Select [Maintenance].

Select [Print Head Nozzle Check].

Select [Print].

The nozzle check patterns are printed.

Chapter2 Setup

Checking the Nozzle Check Patterns

If the pattern is printed normally, all the lines are printed properly as shown in the left figure below. Nozzles are clogging if there are missing lines as shown in the right figure below. Run the print head cleaning.

Test Print using the Printer Driver

If you have already installed the printer driver, you can do a test print using the printer driver.

Follow the procedure below to do the test print.

Open [Devices and Printers].

Right-click the icon of the printer, and then click [Printer properties].

The Printer properties screen appears. Click [Print Test Page] on the screen.

Chapter2 Setup

If the [Media Detect] setting has been set to [Gap], the test page is not printed from the first label. However, the auto cutter model can print from the first label if you do the settings described in the link below. ("Printing from the First Label (Auto cutt

er model only)" on page 240)

Chapter3 Handling

Handling

This chapter provides basic information necessary for handling the printer.

Printer Driver for Windows

This chapter describes how to operate the printer driver for Windows.

The printer driver is software to control the printer in accordance with the print instructions of application software. Setting the print settings in the printer driver screen enables you to obtain the best print results. Furthermore, you can also use the utilities to check the printer status and perform maintenance.

Chapter3 Handling

Printer Driver Screen Configuration

The printer driver is equipped with a help function. Right-click an item and then click Help to display an explanation on the item.

1 Current Settings pane

Displays a summary of current settings.

2 General tab

Lets you set media (paper) size, media form, and other basic print settings.

3 Options tab

Print orientation and the number of copies can be set.

4 Driver Utilities tab

Lets you configure various advanced settings.

5 Printer Utilities tab

Lets you run printer maintenance functions such as print head cleaning or nozzle check, and start PrinterSetting.

Paper Source and Paper Detection Settings

Open the printer driver window.

Click [Media Detection...] on the General tab.

Chapter3 Handling

Make the following settings to match them with the paper you use.

Chapter3 Handling

• Media Source: Select how to supply paper to the printer.

Setting item Description

Internal roll (supply from Inside) Paper is supplied from inside the

printer. Set roll paper attached to the spindle into the printer.

External feed (supply from outside)

Paper is supplied from outside the printer. Place roll paper or fanfold paper behind the printer.

• Media detection: Select how to detect print positions.

Setting item Description

Gap detection The print position is detected based on the gaps between labels.

Black mark detection The print position is detected based on the black marks printed on the back or

backing paper of the paper.

No detection Print position detection using gaps or black marks is not performed.

Chapter3 Handling

Click [OK].

Paper source and paper detection settings are now complete.

User-Defined Paper

The size, form, type, and other settings of frequently used paper can be registered to the printer driver as a media definition. This is convenient because you will not need to set the paper settings of the driver when printing from an application if you register a media definition in advance.

If you wish to set the paper size and other settings every time without registering a media definition, select [Custom] from the [Media Name] pull-down menu on the [General] tab. The various settings on the [General] tab will become available so that you can set the paper size and other settings.

Registering New

Open the printer driver window.

Click the [Media Definition] button on the [General] tab.

The Media Definition screen appears.

Click the [New] button.

The New screen appears.

Chapter3 Handling

Make the following settings to match them with the paper you use.

1 Media Name

Enter the name of the media definition. This is the name displayed when you select a paper size from an application.

2 Label width

Enter the width of the label.

• Continuous label: label width excluding the backing paper

• Die-cut label: Label width excluding backing paper

Chapter3 Handling

3 Label length

Enter the length of the label.

• Continuous label: Length of the print range (length of one page)

• Die-cut label: Label length excluding backing paper

4 Gap between labels

Enter the gap between labels.

5Media Form

Select the form of the paper. ("Paper Specifications" on page 313)

6 Media Saving (for continuous label only)

IMPORTANT

If the print data includes barcode font replacement data, the [Media Saving] setting such as [Eliminate Lower Margin] and [Eliminate Lower and Upper Margin] is ignored.

Top mar gin

Print data

Bottom margin

Paper feed direction

If you set the printer to cut paper in the [Settings for Paper Handling After Print] setting, paper length of at least 15 mm is required. When the length of print data is less than 15 mm, the margins are not eliminated even if you have set to [Eliminate Lower Margin] or [Eliminate Lower And Upper Margin].

If your print data includes labels of various sizes, paper length to print each of the labels can be optimized by setting the largest label size as the label (page) size, and using the [Media Saving] function.

Print data length

Margin

Minimum paper length: 15 mm

Select a media saving setting. The [Media Saving] function eliminates margins from one-page print data to suppress wasting paper.

• No Saving: Paper is advanced before and after printing causing top and bottom margins on the printout.

• Eliminate Lower Margin: Paper is not advanced after printing to eliminate bottom margin from the printout.

• Eliminate Lower and Upper Margin: Paper is not advanced before and after printing to eliminate both top and bottom margins from the printout.

Chapter3 Handling

7Media Type

Select the paper type. ("Paper Specifications" on page 313)

8 Print Quality

IMPORTANT

Supported paper types vary depending on which type of black ink, gloss black or matte black, is installed. See "Paper Specifications" on page 313.

If you change the [Media Type] setting, the [Print Quality] setting will automatically be set to the initial setting suitable for the selected paper type. Click [Advanced] to configure more detailed print quality settings.

Select the print quality. When [Media Type] is [Plain Paper]

• High Speed: 300 x 600 dpi

• Speed: 600 x 600 dpi (initial setting)

• Standard: 600 x 600 dpi

• Quality: 600 x 1200 dpi

When [Media Type] is [Texture Paper], [Matte Paper] or [Synthetic]

• High Speed: 300 x 600 dpi

• Speed: 600 x 600 dpi

• Standard: 600 x 600 dpi (initial setting)

• Quality: 600 x 1200 dpi

When [Media Type] is [Glossy Paper], [Glossy Film], or [High Glossy Paper]

• Standard: 600 x 600 dpi

• Quality: 600 x 1200 dpi (Initial setting)

• Max Quality: 1200 x 1200 dpi

Chapter3 Handling

9 Color Correction Mode

Configure color correction settings. For more details about the color correction, see "Color Correction" on

page 227.

• V

ivid colors: click [Color Correction] to customize the color settings.

• ICM: click [Color Correction] to select an ICC profile.

• No composite: no color correction is applied.

10 Spot Color Setting

Select a spot color setting file. For more details about the spot color setting, see "Spot Color Settings" on

page 221.

11 Settings For Paper Handling After Print

IMPORTANT

If you have set to [Cut (after last page of collate page)] and if the printer stops due to a paper jam or other reason while the auto cutter is operating, it is impossible to resume printing.

• If you change the settings in [Print Color Adjustment], and/or [Bar Width Adjustment], it may affect readability of barcodes.

• If you increase the ratio of black ink in [Ratio of Black to Composite], be careful not to touch the label surface immediately after printing because ink can adhere to your fingers.

For the Auto Cutter Model

• Cut (after printing last label)

• Cut (at specified label)

• Cut (after last page of collate page)

• Do not cut (stop at cut position) (Initial setting)

• Do not cut (stop at peel position)

• Do not cut (stop at the print end position)

For the Peeler Model

• Manual apply (Initial setting)

• Auto apply

• Rewind

12 Advanced

Chapter3 Handling

Change the settings for color, barcode, and paper handling. For more details about each menu item, see the Help.

• Print Color Adjustment Ink Profile: Print density can be changed to darker or lighter. Ratio of Black to Composite: Adjust the ratio of black ink to composite black.

• Barcode and 2D Symbol Preset Bar Width Adjustment: When using a built-in barcode font, adjust the bar width.

• Paper Adjustment Platen Vacuum Manual Adjustment: Adjust the paper suction power of the platen. Drying time per head pass setting: Adjust additional time to dry ink.

Click [OK].

Check that the registered media name is displayed in the Media Definition screen

and then click [Close].

Chapter3 Handling

Check that you can select the registered media name in [Media Name] on the

[General] tab.

Click the [OK] button to close the driver.

Paper registration (media definition) is now complete.

Editing and Deleting

Open the printer driver window.

Click the [Media Definition] button on the [General] tab.

The Media Definition screen appears.

Chapter3 Handling

Click to select the media definition you wish to edit or delete.

Chapter3 Handling

If you wish to change the definition settings, click the [Edit] button. The Edit screen

appears and you can change the definition.

If you wish to delete the definition, click the [Delete] button. A screen appears and if you click the [OK] button, the definition is deleted.

Editing or deleting a media definition is now complete.

Chapter3 Handling

Printing Barcodes

The printer has built-in fonts. This allows you to print a barcode without creating it on an application software.

Barcode Font Settings

You can make the barcode settings using [Barcode and 2D Symbol Settings] on the [Driver Utilities] tab.

Make the following settings.

•Display: Select [Barcodes].

• Font Name: Enter a character string. The string is set as the barcode font name. Only ASCII characters are accepted.

• Type: Select a barcode type. Available setting items changes according to the selected barcode type. You can select the type from the following options.

UPC-A UPC-E JAN13(EAN)

JAN8(EAN) Code39 ITF

Codabar(NW7) Code93 Code128

GS1-128 GS1 DataBar Omnidirectional GS1 DataBar Truncated

GS1 DataBar Limited GS1 DataBar Expanded

Chapter3 Handling

• Rotation Settings: Select an option to rotate a barcode.

• Hexadecimal Input Mode: Select the check box to enter data for a barcode in hexadecimal.

• Module: Specify the width of the narrowest element of the barcode in units of dot.

• Bar Height: Specify the height of the element in units of dot. Actual print size equivalent to the specified dots will be displayed.

• HRI Character Position:

Specify the position to print HRI characters. Select [Do Not Print] if printing HRI characters is not necessary.

Depending on the selected barcode type, the position option cannot be selected.

• Composite Component: Select a composite type.

• Element Ratio: Specify the ratio of wide element width to the narrowest element width. The recommended ratio is 2.5.

• Check Digit: A number or symbol added to the barcode number in order to detect an error in the barcode number and to prevent fabrication.

• Auto Convert to Minimize Entire Symbol Width: You can select this when the barcode type is CODE128. This function minimizes the number of symbols and characters that are necessary to express the specified data string.

• Start Character: Specify the start character.

• Stop Character: Specify the stop character.

Click [Add].

The configured barcode font is registered and added to the font list.

• Up to 30 barcode fonts can be registered.

• To edit settings of a registered barcode font, select the font from the font list, change the

settings and then click [Save].

• To delete a registered barcode font, select the font from the font list, and then click [Delete].

Chapter3 Handling

Paper width direction

Paper feed direction

Paper width direction

Paper feed direction

Fence barcode

Ladder barcode

Recommended Module Values

Print directions of a barcode are as shown below. The recommended module values vary by paper type, barcode type, and the print direction.

If [Rotation Settings] is set to [Normal] or [Rotate 270 Degrees], the barcode is not be printed.

WARNING

❏ 300 dpi

Minimum module size [in units of 300 dpi]

ANSI

Grade D

Barcode Orientation

Code39Fence433333

Ladder533333

CodabarFence433333

Ladder533333

Code93Fence433333

or higher

Plain

Paper

Matte Paper

ANSI Grade C or higher

Syn-

thetic

Glossy

Paper

Glossy

Film

High

Glossy

Paper

Code128Fence433333

GS1-128Fence433333

ITF Fence433333

Ladder533333

Barcode Orientation

ANSI

Grade D

or higher

Chapter3 Handling

Minimum module size [in units of 300 dpi]

ANSI Grade C or higher

Plain

Paper

GS1 DataBar Omnidirectio nal

GS1 DataBar Tru ncate d

GS1 DataBar Limited

GS1 DataBar Expanded

UPC-AFence433333

UPC-ELadder533333

JAN13Fence433333

JAN8Ladder533333

EAN13Fence433333

Fence433333

Ladder533333

Fence433333

Ladder533333

Fence433333

Ladder533333

Fence433333

Ladder533333

Matte Paper

Syn-

thetic

Glossy

Paper

Glossy

Film

High

Glossy

Paper

EAN8Ladder533333

❏ 600 dpi

Minimum module size [in units of 600 dpi]

ANSI

Grade D

Barcode Orientation

Code39Fence755555

Ladder1065666

CodabarFence755555

Ladder1065666

Code93Fence755555

Ladder1065666

Code128Fence755555

Ladder1065666

or higher

Plain

Paper

Matte Paper

ANSI Grade C or higher

Syn-

thetic

Glossy

Paper

Glossy

Film

High

Glossy

Paper

Barcode Orientation

ANSI

Grade D

or higher

Chapter3 Handling

Minimum module size [in units of 600 dpi]

ANSI Grade C or higher

Plain

Paper

GS1-128 Fence 7 5 5 5 5 5

adder1065666

ITF Fence766666

Ladder1066666

GS1 DataBar Omnidirectio nal

GS1 DataBar Tru ncate d

GS1 DataBar Limited

GS1 DataBar Expanded

UPC-AFence777777

UPC-ELadder1077777

Fence766666

Ladder1066666

Fence766666

Ladder1066666

Fence766666

Ladder1066666

Fence766666

Ladder1066666

Matte Paper

Syn-

thetic

Glossy

Paper

Glossy

Film

High

Glossy

Paper

JAN13Fence777777

JAN8Ladder1077777

EAN13Fence777777

EAN8Ladder1077777

• Readability of a barcode varies by paper type, performance of a barcode reader, or other factors. Furthermore, drop in print quality due to clogging of print head nozzles or skew of ink drops can cause a barcode to become unreadable. In case it happens, it is recommended to print HRI characters or take other measures.

• Due to characteristic of ink, ink seeped into paper may cause the bars of a barcode to be printed thicker. In such cases, carry out [Bar Width Adjustment] that reduces the bar width by 2 pixels, and increases space width by 2 pixels.

• If vibrations or shocks are applied to the printer during transporting or installing the printer, it may cause drop in barcode rank. In that happens, barcode rank may improve by carrying out [Bi-directional Printing Adjustment]. ("Bi-directional Printing Adjustment" on page 186)

Chapter3 Handling

How to Specify Barcode Data

See the following descriptions to specify barcode data.

About the composite symbol:

Switching between CC-A and CC-B is automatically performed, however, to use CC-C, you need to specify to use it. (For GS1-128, the type of composite component can be selected from [No composite], [CC-A/CC-B], and [CCC].)

Composite component type Encodable number of digits

CC-A 1 to 56 digits

CC-B 1 to 338 digits

CC-C 1 to 2361 digits

About HRI characters:

If the length of the HRI characters becomes wider than entire width of the barcode, the length is regarded as the barcode width.

UPC-A

• Specify the barcode data with 11 digits. A check digit will be automatically added.

UPC-E

• Specify the barcode data with 10 digits. 5 digits are for a manufacturer code, and the rest of 5 digits are for a product code.

JAN13(EAN)

• Specify the barcode data with 12 digits. A check digit will be automatically added.

JAN8(EAN)

• Specify the barcode data with 7 digits. A check digit will be automatically added.

Code39

• If both or either one of a start code or a stop code is not specified, they will be automatically added.

ITF

• If specified with an odd number of digits, “0” (zero) will be automatically added at the beginning of the digits.

Codabar(NW7)

• Do not include a start code and a stop code. The start code and stop code you specified on the printer driver will be added.

Code93

• A start code, two check digits, and a stop code will be automatically added.

• A character () that indicates a start code is printed at the beginning of the HRI characters.

character () that indicates a stop code is printed at the end of the HRI characters.

• A

Chapter3 Handling

• A co

mbination of

■ and an alphabet character is printed to express each of HRI control characters (00h to

1Fh, 7Fh).

Control character

ASCII

NULL 00 ■ U VT 0B ■ K SYN 16 ■ V

SOH 01 ■ A FF 0C ■ L ETB 17 ■ W

STX 02 ■ B CR 0D ■ M CAN 18 ■ X

ETX 03 ■ C SO 0E ■ N EM 19 ■ Y

EOT 04 ■ D SI 0F ■ O SUB 1A ■ Z

ENQ 05 ■ E DLE 10 ■ P ESC 1B ■ A

ACK 06 ■ F DC1 11 ■ Q FS 1C ■ B

BEL 07 ■ G DC2 12 ■ R GS 1D ■ C

BS 08 ■ H DC3 13 ■ S RS 1E ■ D

HT 09 ■ I DC4 14 ■ T US 1F ■ E

Hex

number

HRI

charac-

ter

Control character

ASCII

Hex

number

HRI

charac-

ter

Control character

ASCII

number

Hex

HRI

charac-

ter

LF 0A ■ J NAK 15 ■ U DEL 7F ■ F

Chapter3 Handling

Code128

• If you have disabled the auto convert function, enter a two-digits start code at the beginning of the data. If you have enabled the auto convert function, the type of start character is automatically determined and you do not need to specify the type in your application.

• An error will occur if you add {A, which sets the type to CODE A, when CODE A has already been selected as the start character.

• An error will occur if you add {B, which sets the type to CODE B, when CODE B has already been selected as the start character.

• An error will occur if you add any one of the following characters when CODE C has already been selected as the start character. {S {C {2 {3 {4 {{

• A special character is expressed by a combination of { and the next character.

Control character ASCII HRI character

SHIFT {S Not printed

CODE A {A Not printed

CODE B {B Not printed

CODE C {C Not printed

FNC1 {1 Not printed

FNC2 {2 Not printed

FNC3 {3 Not printed

FNC4 {4 Not printed

‘{‘ {{ { is printed.

Chapter3 Handling

GS1-128

• ‘()’ are used as delimiters for the application identifiers. (printed as the HRI character, but not encoded.)

• A start code (CODE A, CODE B, CODE C) and a stop code will be automatically added.

• A symbol character FNC1 is automatically added next to the start code.

• If you use “*”, it will be skipped.

• As an application identifier, specify a two-digits consecutive number. If the identifier is not specified

correctly, an error will occur.

• A special character is expressed by a combination of { and the next character.

• If data immediately after { does not apply to any one of the followings, an error will occur.

Control character ASCII HRI character

Control character (00h to 1Fh, and 7Fh) A space is printed.

FNC1 {1 A space is printed.

'{' {{ { is printed.

'(' {( ( is printed.

')' {) ) is printed.

'*' {* * is printed.

Beginning parenthesis for an application identifier ( ( is printed.

Closing parenthesis for an application identifier ) ) is printed.

Skipped character * Not printed

GS1 DataBar Omnidirectional / GS1 DataBar Truncated / GS1 DataBar Limited

• The first “01”, an application identifier, is not encoded (not included as the barcode data).

• When the HRI character is printed, the application identifier 01 is printed as “(01)” before the package

identification code.

• You do not need to add a check digit in the barcode data.

• When the HRI character is printed, a check digit will be automatically printed after the product code.

• For GS1 DataBar Limited, specify 0 or 1 for the first digit.

Chapter3 Handling

GS1 DataBar Expanded

• ‘()’ are used as delimiters for the application identifiers. (printed as the HRI character, but not encoded.)

• Be sure to include all the application identifiers in the data.

• If the first data is “01” when an application identifier, left and right parentheses, and * are excluded, the 14th

digit counted from the digit next to “01” is used as the check digit. If the data is incorrect, an error will occur.

• If the number of digits after “01” is less than 14, a check digit is not added. (Unlike GS1-128, a symbol “*” cannot be used for automatic calculation and addition of a check digit. If “*” is added in the data, it will be ignored and the subsequent data is shifted by one digit.)

• Specify a special character as described below.

Control character ASCII HRI character

FNC1 {1 Not printed

Beginning parenthesis for an application identifier

Closing parenthesis for an application identifier

'*' {* Error

Skipped character * Not printed

'{' {{ { is printed.

( ( is printed.

) ) is printed.

Chapter3 Handling

How to Print

Open print data file in an application, and specify barcode font, point, and language that you have set on the printer driver, and then print it.

• The barcode size cannot be changed from the point set in [Specified Point]. If you specify a size other than the specified one, the barcode is not printed.

• Some application such as .NET application may not be able to display or let you select the barcode font registered by the printer driver. If that occurs, use the [Font Replacement] function of the printer driver to replace a True Type font with the barcode font. See "Printing Barcodes / 2D Symbols on .NET

Environment" on page 103.

Chapter3 Handling

Printing 2D Symbols

The printer driver has the built-in 2D symbol font. This allows you to print a 2D symbol without creating it on an application software.

Setting the 2D Symbol Font

You can make the 2D symbol settings using [Barcode and 2D Symbol Settings] on the [Driver Utilities] tab.

Make the following settings.

•Display: Select [2D Symbols].

•Font Name: Enter a character string. The string is set as the 2D symbol font name. Only ASCII

characters are accepted.

•Type: Select a type of 2D symbol. Available setting items changes according to the selected type.

•Rotation Settings: Select an option to rotate a 2D symbol.

•Hexadecimal Input Mode: Select the check box to enter data for a 2D symbol in hexadecimal.

Make the settings for the barcode type you selected.

• Settings for PDF417

∗ Module Width: Set module width of PDF417.

For the recommended value, see "Recommended Module Values" on page 98.

odule Height: Specify the ratio of PDF417 module height to the module width.

∗ M

For the recommended value, see "Recommended Module Values" on page 98.

olumn: Specify the number of columns of PDF417.

∗ C ∗ Row: Specify the number of rows of PDF417. ∗ Truncat i on Sy m bo l :

Select the check box to create a symbol using data excluding the stop code of PDF417.

∗ Error Correction Level

Specify an error correction level for PDF417. This allows the symbol data to be correctly read even if a portion of the symbol is missing or damaged. The larger the number is, the higher the possibility of data restoration gets.

• Settings for MicroPDF417

∗ Module Width: Set module width of MicroPDF417.

For the recommended value, see "Recommended Module Values" on page 98.

odule Height: Specify the ratio of MicroPDF417 module height to the module width.

∗ M

For the recommended value, see "Recommended Module Values" on page 98.

olumn: Specify the number of columns of MicroPDF417.

∗ C ∗ Row: Specify the number of rows of MicroPDF417.

Chapter3 Handling

•Settings for QR code

∗ Model: Select a QR code model. ∗ Module: Select a width of a cell (module) of QR code.

For the recommended value, see "Recommended Module Values" on page 98.

ror Correction Level:

∗ Er

Specify an error correction level for QR code. This allows the symbol data to be correctly read even if a portion of the symbol is missing or damaged. The possibility of data restoration gets higher in the order of L, M, Q, and H.

∗ Character Mode: Select a mode for data to be converted into a QR code.

• Settings for Micro QR code

∗ Version: Specify the version of Micro QR code. ∗ Module: Select a width of a cell (module) of Micro QR code.

For the recommended value, see "Recommended Module Values" on page 98.

ror Correction Level:

∗ Er

Specify an error correction level for Micro QR code. This allows the symbol data to be correctly read even if a portion of the symbol is missing or damaged. The possibility of data restoration gets higher in the order of L, M.

•Settings for MaxiCode

∗ Mode: Select a mode of MaxiCode.

• Settings for GS1 DataBar

∗ Module: Set module width of GS1 DataBar.

For the recommended value, see "Recommended Module Values" on page 98.

umber of Characters: Specify the max width of GS1 DataBar.

∗ N

Set this if you have selected GS1 DataBar Expanded Stacked.

• Settings for AztecCode

∗ Type: Select a type of AztecCode. ∗ Cell Size: Select a size of a cell (module) of AztecCode.

For the recommended value, see "Recommended Module Values" on page 98.

umber of Layers: Specify the number of layers of AztecCode.

∗ N ∗ Error Correction Area:

Select any one of the following error correction area settings for AztecCode. This allows the symbol data to be correctly read even if a portion of the symbol is missing or damaged. The larger the number is, the higher the possibility of data restoration gets. [Auto]: the default is 23%+3 code words. [Specify a Percentage]: Enter a percentage of error correction area into the entry field.

• Settings for DataMatrix

∗ Symbol Shape: Select a shape of DataMatrix symbol. ∗ Error Correction Level:

Specify an error correction level for DataMatrix.

∗ Cell Size: Select a size of a cell (module) of DataMatrix.

For the recommended value, see "Recommended Module Values" on page 98.

mber of Vertical Cells:

∗ Nu

Specify the number of cells of DataMatrix in the vertical direction. Set this when you have selected [Rectangle] in the DataMatrix [Symbol Shape] setting.

∗ Number of Horizontal Cells:

Specify the number of cells of DataMatrix in the horizontal direction. Set this when you have selected [Rectangle] in the DataMatrix [Symbol Shape] setting. [Minimize]: The number of cells is automatically optimized and minimized. [Specify the Size]: The number of cells is set according to the selected size.

Chapter3 Handling

Click [Add].

The configured 2D symbol font is registered and added to the font list.

• Up to 30 2D symbol fonts can be registered.

• To edit settings of a registered 2D symbol font, select the font from the font list, change the

settings and then click [Save].

• To delete a registered 2D symbol font, select the font from the font list, and then click [Delete].

Recommended Module Values

The recommended module values vary by paper type, 2D symbol type, and the print direction.

• You cannot change the orientation of a QR code, Micro QR code, and Maxi code by setting [Orientation] on the [Options] tab to [Landscape].

CAUTION

2D Symbols - Stacked code type

❏ 300 dpi

2D Symbols Orientation

• You cannot rotate a QR code, Micro QR code, and Maxi code by selecting [Rotate 180] on the [Options] tab. In addition, if [Rotation Settings] is set to [Normal] or [Rotate 270 Degrees], the 2D symbol is not be printed.

Minimum module size [in units of 300 dpi]

ANSI

Grade D

ANSI Grade C or higher

or higher

Chapter3 Handling

Plain

Paper

PDF417- 533333

Micro PDF- 533333

GS1 DataBar Stacked

GS1 DataBar Stacked Omnidirectional

GS1 DataBar Expanded Stacked

- 533333

Matte Paper

Syn-

thetic

Glossy

Paper

Glossy

Film

❏ 600dpi

Minimum module size [in units of 600 dpi]

ANSI

2D Symbols Orientation

Grade D

or higher

ANSI Grade C or higher

High

Glossy

Paper

Plain

Paper

PDF417 - 10 5 5 5 5 5

Micro PDF- 1055555

GS1 DataBar Stacked

- 1055555

Matte Paper

Syn-

thetic

Glossy

Paper

Glossy

Film

High

Glossy

Paper

2D Symbols Orientation

ANSI

Grade D

or higher

Chapter3 Handling

Minimum module size [in units of 600 dpi]

ANSI Grade C or higher

GS1 DataBar Stacked Omnidirectional

GS1 DataBar Expanded Stacked

Plain

Paper

- 1055555

• If vibrations or shocks are applied to the printer during transporting or installing the printer, it may cause drop in barcode rank. In that happens, barcode rank may improve by carrying out [Bidirectional Printing Adjustment]. ("Bi-directional Printing Adjustment" on page 186)

Matte Paper

Syn-

thetic

Glossy

Paper

Glossy

Film

High

Glossy

Paper

2D Symbols - Matrix code type

❏ 300 dpi

2D Symbols Orientation

ANSI

Grade D

or higher

Chapter3 Handling

Minimum module size [in units of 300 dpi]

ANSI Grade C or higher

Plain

Paper

QR Code- 745555

Micro QR- 756555

Aztec - 744444

DataMatrix- 734333

MaxiCode- 212121212121

Matte

Paper

Syn-

thetic

Glossy

Paper

Glossy

Film

❏ 600dpi

Minimum module size [in units of 600 dpi]

ANSI

2D Symbols Orientation

Grade D

or higher

Plain

Paper

Matte Paper

ANSI Grade C or higher

Syn-

thetic

Glossy

Paper

Glossy

Film

High

Glossy

Paper

High

Glossy

Paper

QR Code- 13910999

Micro QR - 13 11 12 11 11 11

Aztec - 1388888

DataMatrix- 1378777

MaxiCode - 21 21 21 21 21 21

100

Epson CW-C6000Au, CW-C6000Pu, CW-C6000Ae, CW-C6000Pe, CW-C6010A Technical Reference Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Before Use

Manuals for This Product

Downloading the Latest Version

Symbols Used in This Guide

Symbols for Safety

Symbols for General Information

Safety Precautions

Cautions on Installation

Cautions on Handling

Cautions on Power Supply

Cautions on Ink Cartridges

Cautions on the Maintenance Box

Caution Label

Restriction of Use

About This Manual

Aim of the Manual

Manual Content

Screenshots

Illustrations

Contents

Product Overview

About Models of this Product

Auto cutter model

Peeler model

Gloss Black Ink/Matte Black Ink

About the Version of the Printer Driver and Utility

Part Names and Functions

Front

Rear

Inside

Spindle and Flange

Operation Panel

Home Screen

Nozzle Verification Technology

Nozzle Verification Technology Settings

Enabling/Disabling the Nozzle Verification Technology

Setting Auto Nozzle Check Interval

Setting Threshold of Nozzle Clogging

Setting Auto Cleaning after Nozzle Check

Dot Substitution (Supplemental Printing) Function

Periodic Auto Cleaning

Setting Time to Start the Periodic Auto Cleaning

Execution of the Periodic Auto Cleaning

Examples of the Time Setting to Avoid Interrupting Printing Operation

Checking the Printer Status

Printing the Status Sheet

Printing the Network Connection Check Report

Checking the Status of Consumables

Setup

Unpacking

Removing the Protective Materials

Installing the Printer

Connecting the Power Cable

Turning On/Off

Turning the Power On

Turning the Power Off

Setting Language and Date/Time

Selecting Black Ink Type

Installing the Ink Cartridges

Replacing the Ink Cartridges

Checking Amount of Ink Remaining

How to Replace the Ink Cartridges

Installing the Maintenance Box

Replacing the Maintenance Box

Checking the Amount of Empty Space in the Maintenance Box

How to Replace the Maintenance Box

Installing the Printer Driver and Connecting to a Computer

How to Get the Software

How to Connect to a Computer

How to Configure the Network Settings

Setup using Install Navi

Media Settings

Opening the Paper Cover

Opening the Cover using the Lever in the Front

Opening the Cover using the Lever in the Back

Loading Paper