Epson Apex 286-12, Apex 386-25, Apex 386-33, Apex 386-40, CW3D25C Warranty Statement

EPSON AMERICA, INC.

Program Announcement

EPSON

DATE:
PAGES:

EPSON WARRANTY POLICY: Epson Canada Product

Epson America Inc., has announced its affiliation with Epson Canada, Ltd. This
bilateral arrangement will benefit customers in both countries. This agreement
provides for continuity of service and support for all Epson products regardless of a
customer’s or dealer’s geographic location.

Epson America’s policy of full warranty reciprocity between Canada and the U.S. will
be supported by all our ECCCs. ECCCs that encounter a product in need of warranty
service, with a proof-of-purchase indicating Canadian origin, must honor the warranty.
All normal warranty procedures- must be followed.

A+ CERTIFICATION

The ABCD Microcomputer Industry Association together with major vendors, resellers,
and third party servicers, have introduced the A+ Certification program. This program

has been accepted by the microcomputer industry as the industry-wide standard of
certification for technicians.

October 1993

Page 1 of 1

Effective January 1, 1994, in accordance with the criteria developed by participants in
this Program, A+ certification is required of all registrants for Epson classroom
training.

Information about the ABCD A+ certification program may be obtained by calling 1-

800-77MICRO.

Please contact your Epson District Service Manager if you have any questions about

the content of these program announcements.