Technical Reference Guide
Describes features for the product.
Describes setup and installation of the product.
Describes how to control the printer and necessary
information when you develop applications.
Describes specications of the product.
Describes how to handle the product.
Product Overview
Setup
Handling
Information for Application
Development
Appendix
M00125300
Rev.A
Cautions
• All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the
prior written permission of Seiko Epson Corporation.
• The content of this manual is subject to change without notice. Please contact us for the latest information.
• While every precaution has been taken in the preparation of this manual, Seiko Epson Corporation assumes
no responsibility for errors or omissions.
• Neither is any liability assumed for damages resulting from the use of the information contained herein.
• Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third par-
ties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or
(excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance
instructions.
• Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options
or any consumable products other than those designated as Genuine Epson Products or Epson Approved
Products by Seiko Epson Corporation.
Trademarks
EPSON, EXCEED YOUR VISION, and ESC/Label are registered trademarks of Seiko Epson Corporation.
Microsoft®, Windows®, Windows Vista®, and Windows Server® are registered trademarks of Microsoft Corporation in the United States and/or other countries.
Zebra Technologies Corporation and ZPL II are the registered trademarks or trademarks of Zebra Technologies
Corporation.
Intel®, Celeron®, and Pentium® are trademarks of Intel Corporation in the U.S. and/or other countries.
AMD® and AMD Athlon
BarTender® is registered trademark of Seagull Scientific, Inc. in the United States and other countries.
Seagull Scientific is a trademark of Seagull Scientific, Inc.
NiceLabel® is trademarks or registered trademarks of Euro Plus d.o.o.
CODESOFT is registered trademarks or trademarks of TEKLYNX International.
All other trademarks are the property of their respective owners and used for identification purpose only.
TM
are a trademark or registered trademark of Advanced Micro Devices, Inc.
©Seiko Epson Corporation 2019. All rights reserved.
2
Before Use
This chapter describes information you should know before using the product.
Manuals for This Product
Paper manual
Manual viewable
with PC
Manual viewable
with PC
Start Here
Guides you through basic setup steps from unpacking to loading paper.
User’s Guide
Describes details about the functions and operating procedures of the product, maintenance
information, and troubleshooting. It can be viewed from the supplied CD.
CW-C6500 Series Technical Reference Guide (This manual)
Provides information necessary for installing the product, performing daily tasks, and
developing a system using the product.
Manual viewable
with PC
Online Video Manual
Provides videos that show you operating procedures and troubleshooting information. Access
the videos from the following URL.
<https://support.epson.net/p_doc/790/>
T
tents of videos are subject to change without notice.
he con
Downloading the Latest Version
The latest versions of the printer driver, utilities, and manuals can be downloaded from the following URLs.
For customers in North America, go to the following web site:
www.epson.com/support/
For customers in other countries, go to the following web site:
www.epson-biz.com/
3
Symbols Used in This Guide
The following symbols are used in this guide to indicate important information.
Symbols for Safety
The symbols shown below are used in this manual in order to ensure safety and proper use of this product and
to prevent danger to you and other persons, and property damage. Be sure that you completely understand their
meanings before reading this manual.
Handling the product improperly by ignoring this symbol can lead to death or serious injury.
WARNING
Handling the product improperly by ignoring this symbol can lead to injury and property damage.
CAUTION
Symbols for General Information
c
IMPORTANT
Indicates information with which you must comply when using the product. Mishandling due to
ignoring this information may cause the product to fail or malfunction.
Indicates supplementary explanations and information you should know.
4
Safety Precautions
To ensure safe use of the product, be sure to read this manual and the other instruction manuals supplied with
the product before use. Store this manual in a safe place so that you can resolve any unclear points regarding the
product at any time.
Cautions on Installation
Do not block the air vents of the product. ("Rear" on page 19)
Doing so can result in heat accumulated in the product causing a fire.
WARNING
CAUTION
Do not cover the product with a cloth or install it in a poorly-ventilated location.
Furthermore, ensure there is the installation space specified in the manual.
• Do not install/store the product in an unstable location or in a location subject to vibration from
other devices. The product may fall or collapse, causing breakage and possible injury.
• Do not install the product in a location exposed to oily smoke or dust, or in a humid location.
Doing so may cause electric shock or fire.
• When lifting the product, perform the work with the correct posture. Lifting the product with an
inappropriate posture may cause injury.
• Because the product is heavy, do not attempt to carry the product by one person. When unpacking or moving the product, make sure to carry the product by at least two persons. See below for
details on the mass of this product. ("Product Specifications" on page 213)
• Do
not install
so may cause printing malfunction.
the peeler model at a location exposed to strong light such as direct sun rays. Doing
5
Cautions on Handling
• Do not use the product in a location with volatile substances such as alcohol or paint thinner
present, or near fire. Doing so may cause electric shock or fire.
WARNING
• Shut down the product immediately if it produces smoke, a strange odor, or unusual noise. If you
go on using the product, it may result in electric shock or fire. If an abnormality occurs, immediately turn off the power and remove the plug from the outlet, and then contact qualified service
personnel for advice.
• Shut down the product immediately if a foreign object or water or other liquid gets inside the
product. If you go on using the product, it may result in electric shock or fire. Immediately turn off
the power and remove the plug from the outlet, and then contact qualified service personnel for
advice.
• Do not disassemble the areas other than those mentioned in this manual.
• Never attempt to repair the product yourself as doing so is dangerous.
• Do not use the product in a location where inflammable gas, explosive gas, etc. is present in the
atmosphere. Furthermore, do not use aerosol sprayers containing flammable gas inside or around
the product. Doing so may cause fire.
• Do not connect cables in ways other than those mentioned in this manual. Doing so may cause
fire. It may also damage the other connected devices.
• Do not touch the areas inside the product other than those mentioned in this manual. Doing so
may cause electric shock or burns.
• Do not insert metal or flammable materials, or allow them to fall into the product. Doing so may
cause electric shock or fire.
• If the screen of the printer is damaged, handle the liquid crystal inside it very carefully. Should any
of the following situations arise, take emergency measures.
∗ When any part gets onto your skin, wipe off the deposit, and wash the area properly with soap
and water.
∗ When any part gets into your eyes, flush them with clean water for at least 15 minutes, and
thereafter, consult with a doctor.
∗ When a part gets into your mouth, immediately consult with a doctor.
CAUTION
• Do not allow anyone to stand or place heavy objects on top of the product. In particular, be careful in the case of a household with children. The product may fall or collapse, causing breakage
and possible injury.
• Install the cables and optional products in the proper direction according to the proper procedures. If they are installed improperly, it may result in fire or injury. Follow the instructions in this
manual to install them properly.
• Before moving the product, shut down and unplug the product, and make sure that all the cables
are disconnected. Failure to do so may damage a cable, causing electric shock or fire.
• Do not store or transport the product while it is tilted, standing, or upside down. Doing so may
cause the ink to leak.
• Do not use the printer with the paper cover removed. Doing so will cause the printer to malfunction.
6
Cautions on Power Supply
• Do not allow dust or other foreign material to adhere to the power plug. Doing so may cause electric shock or fire.
WARNING
• Do not use a power cord other than that supplied with the product. In addition, do not use the
supplied power cord with another device. Doing so may cause electric shock or fire.
• Do not use a damaged power cord. Doing so may cause electric shock or fire. Contact qualified
service personnel for advice if the power cord is damaged. Furthermore, observe the following
points so as not to damage the power cord.
∗ Do not modify the power cord.
∗ Do not place heavy objects on the power cord.
∗ Do not forcibly bend, twist, or pull the power cord.
∗ Do not lay the power cord near a heating appliance.
• Do not insert or remove the power plug with a wet hand. Doing so may cause electric shock.
• Do not connect many power cords to one outlet. Doing so may cause fire. Supply power directly
from a power outlet.
• Regularly disconnect the power plug from the outlet and clean the base of the prongs and
between the prongs. Leaving the power plug connected to the outlet for a long period of time
may cause dust to accumulate on the base of the power plug prongs, resulting in a short and fire.
• Hold the plug and do not pull the cord when disconnecting the power plug from the outlet. Pulling the cord may damage the cord or deform the plug, causing electric shock or fire.
To ensure safety, unplug the product before leaving it unused for an extended period.
CAUTION
7
Cautions on Ink Cartridges
• The ink cartridges that can be used differ depending on the model number of the product. Use
ink cartridges suitable for the model number of your printer. ("Ink Cartridges" on page 241)
CAUTION
• Do not touch the IC chip on an ink ca
ing becoming no longer possible.
• The product uses ink cartridges equipped with IC chips to manage the amount of ink used and
other information so ink cartridges are usable even if they are removed and reinstalled. However,
if an ink cartridge with not much ink remaining is removed and reinstalled, it may not be usable.
Some ink is consumed each time cartridges are installed because the product automatically
checks their reliability.
• Install all ink cartridges. Printing is not possible if even only one ink cartridge is missing.
• Since ink cartridges are designed to stop the operation before ink runs out completely to main-
tain the quality of the print head, some ink remains in the used ink cartridges.
• All the ink colors are consumed also for the maintenance operations when an ink cartridge is
replaced and for print head cleaning.
• Do not turn off the power or open the ink cartridge cover during ink charging (while the
(power) LED lamp is flashing). Opening the cover may cause the ink to be recharged, resulting in
more ink being consumed. Also, it may result in normal printing becoming no longer possible.
• Even for monochrome printing, all the ink colors are used in an operation designed to maintain
the printing and print head quality.
• Do not disassemble an ink cartridge. Doing so may cause ink to get into eyes or onto skin.
• Do not disassemble or modify an ink cartridge. Doing so may cause printing malfunction.
• Use of old ink cartridges may result in reduced print quality. Use ink cartridges up within six
months after opening the packages. The usage period for ink cartridges is printed on the packaging of the individual ink cartridges.
• If ink contacts your skin, eyes, or mouth, take the following actions.
∗ When ink gets onto your skin, immediately wash the area with soap and water.
∗ When ink gets into your eyes, immediately flush them with water. Leaving the ink as is may
result in bloodshot eyes or mild inflammation. If something is wrong, immediately consult with
a doctor.
∗ When ink gets into your mouth, immediately spit it out and consult with a doctor.
• There may be some ink around the ink supply port on a removed ink cartridge. Take care so that it
does not stain the desk or other surface.
• Do not open an ink cartridge package until you are ready to install the ink cartridge in the product.
• Do not shake an ink cartridge too hard. The ink cartridge may leak if you shake it around too much
or push the sides strongly.
• Do not allow foreign objects to fall into the cartridge installation section.
Doing so may result in normal printing becoming no longer possible. Remove any object that falls
into the installation section, taking care not to damage the section.
• When ink is charged the first time (right after purchase), ink is consumed for filling the print head
nozzles (ink discharge holes) to get ready for printing. Therefore, the number of the sheets that
can be printed may be fewer than for cartridges installed later.
• When the printer is powered off with the (power) button, the print head is automatically
capped to prevent the ink from drying. When you will not use the printer after installing the ink
cartridges, be sure to turn the power off with the (power) button. Do not pull out the power
plug or turn off the breaker while the power is on.
rtridge. Doing so may result in normal operation and print-
8
• Printing on water-repellent paper such as art paper, which is slow-drying, may cause print stains.
Also, if you print on glossy paper, fingerprints may get on the paper or ink may adhere to your fin-
CAUTION
gers when you touch the print surface. Select and use paper that will not cause print stains.
• Store the ink cartridges in a place out of reach of children.
• Epson recommends storing ink cartridges in a cool and dark place.
• If you wish to use ink cartridges that have been stored in a cold place for a long period of time,
leave them for at least 3 hours in a place that is at room temperature before use.
• Do not remove the ink cartridges from the product when storing or transporting the product.
Cautions on the Maintenance Box
• Store in a place out of reach of children. Do not drink any adhered ink.
• Do not disassemble or modify the maintenance box. Doing so may cause ink to get into eyes or
CAUTION
onto skin.
• Do not touch the IC chip on the maintenance box.
• If a maintenance box that can still be used has been removed and left detached for a long period
of time, do not reuse it.
• Do not peel off the film from the top surface of the maintenance box.
• If ink contacts your skin, eyes, or mouth, take the following actions.
∗ When ink gets onto your skin, immediately wash the area with soap and water.
∗ When ink gets into your eyes, immediately flush them with water. Leaving the ink as is may
result in bloodshot eyes or mild inflammation. If something is wrong, immediately consult with
a doctor.
∗ When ink gets into your mouth, immediately spit it out and consult with a doctor.
• Do not shake a used maintenance box too hard. The ink may leak from the maintenance box if
you swing or shake it too hard.
• Avoid storing the maintenance box under high temperatures or in a frozen state.
• Keep it away from direct sunlight.
9
Caution Label
The labels affixed to the product indicate the following cautions.
Do not touch the roller at the bottom of the paper holder unit with your hand. Doing so may cause
injury.
WARNING
Do not touch the manual cutter at the bottom of the peeler cover with your hand. Doing so may
cause injury.
CAUTION
10
Restriction of Use
When this product is used for applications requiring high reliability/safety such as transportation devices
related to aviation, rail, marine, automotive etc.; disaster prevention devices; various safety devices etc.; or functional/precision devices etc., you should use this product only after giving consideration to including fail-safes
and redundancies into your design to maintain safety and total system reliability. This product is not intended
for use in applications requiring an extremely high level of reliability and safety, such as in aerospace instruments, main communication equipment, nuclear power control equipment, or medical equipment, etc. Please
make your own judgment on this product's suitability after a full evaluation.
About This Manual
Aim of the Manual
This manual is intended to provide information required for developing, designing, and installing a system, and
for developing and designing printer applications for developers.
Manual Content
This manual consists of the following chapters.
Chapter 1 Product Overview
Chapter 2 Setup
Chapter 3 Handling
Chapter 4 Information for Application Development
Appendix Appendix
11
Contents
■ Before Use................................................................................................................................ 3
Manuals for This Product .................................................................................................................................................3
Symbols Used in This Guide............................................................................................................................................4
Safety Precautions..............................................................................................................................................................5
Cautions on Installation ...................................................................................................................................................5
Cautions on Handling .......................................................................................................................................................6
Cautions on Power Supply ..............................................................................................................................................7
Cautions on Ink Cartridges..............................................................................................................................................8
Cautions on the Maintenance Box ...............................................................................................................................9
Caution Label .................................................................................................................................................................... 10
■ Restriction of Use ................................................................................................................. 11
■ About This Manual ...............................................................................................................11
Aim of the Manual ........................................................................................................................................................... 11
Manual Content ............................................................................................................................................................... 11
■ Contents................................................................................................................................. 12
Product Overview.......................................................................................... 17
■ About Models of this Product............................................................................................ 17
Auto cutter model ........................................................................................................................................................... 17
Peeler model ..................................................................................................................................................................... 17
■ Part Names and Functions.................................................................................................. 18
Front ..................................................................................................................................................................................... 18
Rear....................................................................................................................................................................................... 19
Inside.................................................................................................................................................................................... 20
Spindle and Flange ......................................................................................................................................................... 21
Operation Panel ............................................................................................................................................................... 22
■ Nozzle Verification Technology ......................................................................................... 24
Nozzle Verification Technology Settings ................................................................................................................. 24
Dot Substitution (Supplemental Printing) Function........................................................................................... 26
■ Setting Periodic Auto Cleaning ......................................................................................... 27
■ Checking the Printer Status................................................................................................ 28
Printing the Status Sheet .............................................................................................................................................. 28
Printing the Network Connection Check Report ................................................................................................. 29
Checking the Status of Consumables ...................................................................................................................... 30
12
Setup ...............................................................................................................31
■ Unpacking ............................................................................................................................. 31
■ Removing the Protective Materials .................................................................................. 32
■ Installing the Printer............................................................................................................ 33
■ Connecting the Power Cable ............................................................................................. 34
■ Turning On/Off ..................................................................................................................... 35
Turning the Power On ....................................................................................................................................................35
Turning the Power Off ....................................................................................................................................................35
■ Operation Panel ................................................................................................................... 35
■ Installing the Ink Cartridges .............................................................................................. 36
Replacing the Ink Cartridges........................................................................................................................................37
■ Installing the Maintenance Box......................................................................................... 39
Replacing the Maintenance Box.................................................................................................................................39
■ Installing the Printer Driver and Connecting to a Computer ...................................... 41
Setup using Install Navi .................................................................................................................................................41
Setup without using Install Navi.................................................................................................................................42
■ Media Settings...................................................................................................................... 44
■ Loading Paper....................................................................................................................... 45
How to Load Paper (Auto Cutter Model - Supply from Inside) ........................................................................46
How to Load Paper (Auto Cutter Model - Supply from Outside) .................................................................... 50
How to Load Paper (Peeler Model - Supply from Inside) ...................................................................................54
How to Remove Paper (For the Auto Cutter Model)............................................................................................59
How to Remove Paper (For the Peeler Model).......................................................................................................60
How to Eject Paper at Paper End (For the Auto Cutter Model) ........................................................................62
How to Eject Paper at Paper End (For the Peeler Model) ...................................................................................63
■ Test Print ................................................................................................................................ 64
Test Print using the Printer Driver ..............................................................................................................................65
Handling .........................................................................................................66
■ Printer Driver ........................................................................................................................ 66
Printer Driver Screen Configuration ..........................................................................................................................67
Paper Source and Paper Detection Settings ..........................................................................................................68
User-Defined Paper .........................................................................................................................................................70
Printing Barcodes .............................................................................................................................................................79
Printing 2D Symbols........................................................................................................................................................90
Printing Barcodes / 2D Symbols on .NET Environment ......................................................................................97
Favorite Settings...............................................................................................................................................................99
User Defined Information ..........................................................................................................................................102
Exporting/Importing Printer Driver Settings ...................................................................................................... 102
Starting PrinterSetting from the Printer Driver .................................................................................................. 105
Setting EPSON Status Monitor 3.............................................................................................................................. 106
Restrictions on Using the Printer Driver................................................................................................................ 112
13
■ PrinterSetting ..................................................................................................................... 113
How to Start PrinterSetting .......................................................................................................................................114
How to Apply Settings ................................................................................................................................................ 115
Media settings ................................................................................................................................................................ 116
Layout settings............................................................................................................................................................... 117
Position adjustment ..................................................................................................................................................... 119
Print results adjustment..............................................................................................................................................121
Store data in the printer.............................................................................................................................................. 122
Background image settings ...................................................................................................................................... 123
Print head maintenance ............................................................................................................................................. 125
Printer settings............................................................................................................................................................... 126
Print Head Alignment..................................................................................................................................................127
Panel settings ................................................................................................................................................................. 132
Operating Time Settings.............................................................................................................................................133
Nozzle check settings .................................................................................................................................................. 134
Advanced settings ........................................................................................................................................................ 135
Initialize printer .............................................................................................................................................................. 140
Printer information .......................................................................................................................................................141
Settings save and restore ...........................................................................................................................................143
Option ............................................................................................................................................................................... 144
■ Operation Panel Settings.................................................................................................. 145
■ WebConfig........................................................................................................................... 152
■ Spot Color Settings............................................................................................................ 154
Creating Spot Color Setting File............................................................................................................................... 154
Printing using the Spot Color Setting File............................................................................................................ 159
■ Color Correction ................................................................................................................. 160
Vivid colors ...................................................................................................................................................................... 160
ICM...................................................................................................................................................................................... 162
No composite ................................................................................................................................................................. 163
■ Opening the Paper Cover ................................................................................................. 164
Opening the Cover using the Lever in the Front ............................................................................................... 164
Opening the Cover using the Lever in the Back................................................................................................. 164
■ Printing from the First Label (Auto cutter model only) .............................................. 165
■ Adjusting Label Detector ................................................................................................. 166
Adjusting Label Detector for Circle Die-cut Labels (Example)...................................................................... 167
■ Cleaning the Printer........................................................................................................... 168
Cleaning the Exterior ...................................................................................................................................................169
Cleaning the Auto Cutter (Auto Cutter Model Only)........................................................................................ 170
Cleaning the Peeler (Peeler Model Only).............................................................................................................. 172
Cleaning the Edge Guides.......................................................................................................................................... 173
Cleaning the Platen ...................................................................................................................................................... 174
Cleaning the Paper Feed Roller................................................................................................................................ 175
Cleaning the Paper Pressure Roller......................................................................................................................... 178
Print Head Cleaning ..................................................................................................................................................... 180
Using the Operation Panel.........................................................................................................................................181
Using the Printer Driver .............................................................................................................................................. 181
Using the WebConfig...................................................................................................................................................181
14
■ Storing the Printer for Long Periods with Ink Cartridges Installed .......................... 182
Before Storing the Printer .......................................................................................................................................... 182
For Using the Printer after Long Storage .............................................................................................................. 183
■ For Transporting the Printer ............................................................................................ 184
■ Troubleshooting................................................................................................................. 185
A message is displayed on the operation panel. ...............................................................................................185
Print Quality Problems ................................................................................................................................................ 189
Cannot Print .................................................................................................................................................................... 191
Network Connection Check Errors.......................................................................................................................... 193
A message is displayed on the computer screen .............................................................................................. 194
Printing from a computer is impossible or becomes suddenly impossible............................................. 195
Print Job is Canceled on PC but “Printing” Message on Printer Does Not Disappear........................... 196
Paper is jammed ............................................................................................................................................................ 197
Information for Application Development.............................................. 204
■ How to Control the Printer ............................................................................................... 204
Using the Epson Inkjet Label Printer SDK............................................................................................................. 205
Using the ESC/Label Commands............................................................................................................................. 205
Changing Printer Settings and Replacing Printer.............................................................................................. 206
■ Software and Manuals ...................................................................................................... 212
Appendix...................................................................................................... 213
■ Product Specifications ...................................................................................................... 213
Operating Environment.............................................................................................................................................. 214
Paper Specifications ..................................................................................................................................................... 215
Electrical Specifications .............................................................................................................................................. 235
Reliability.......................................................................................................................................................................... 235
Environmental Specifications ................................................................................................................................... 236
Overall Dimensions ......................................................................................................................................................237
■ Consumables Specifications ............................................................................................ 241
Ink Cartridges ................................................................................................................................................................. 241
Maintenance Box........................................................................................................................................................... 242
■ Option Specifications........................................................................................................ 243
Roll Paper Holder...........................................................................................................................................................243
■ Requirements for External Devices ................................................................................ 244
Media Source Setting .................................................................................................................................................. 244
Paper Feed Speed ......................................................................................................................................................... 244
Paper Tension.................................................................................................................................................................. 245
Paper Curl......................................................................................................................................................................... 246
Paper Angle for Feeding and Ejecting ................................................................................................................... 247
Position of Paper Feeder and Paper Rewinder ................................................................................................... 248
15
■ Downloading Printer Driver, Utilities, and Manuals.................................................... 249
■ Label Print Applications.................................................................................................... 249
How to Get Software.................................................................................................................................................... 249
■ For Inquiries ........................................................................................................................ 250
16
Chapter1 Product Overview
ColorWorks C6500Au, ColorWorks C6500Ae,
ColorWorks C6510A, ColorWorks C6520A,
ColorWorks C6530A, ColorWorks C6540A,
ColorWorks C6550A
ColorWorks C6500Pu, ColorWorks C6500Pe,
ColorWorks C6510P, ColorWorks C6520P,
ColorWorks C6530P, ColorWorks C6540P,
ColorWorks C6550P
Paper feed direction
Label
Backing paper
Label
Peeling plate
Backing paper
Backing paper reed roller
Paper feed roller
Print head
Product Overview
This chapter describes features of the product.
About Models of this Product
Auto cutter model
Features: Equipped with an auto cutter. The paper can be cut either according to the application settings, or
with the help of the Cut button on the operation panel.
Model number:
Peeler model
Features: Equipped with a peeler mechanism. By passing a backing paper through the peeler, labels are printed
being peeled from the backing paper.
Model number:
Lateral view (when waiting the printed label to be removed):
17
Part Names and Functions
Paper cover
Front cover
Ink cartridge cover
Maintenance box cover
Peeler cover
Peeler model
This section describes the main operation parts.
Front
Chapter1 Product Overview
Name Description
Front cover Open this cover to remove paper if it is jammed.
"Paper is jammed" on page 197)
(
Ink cartridge cover Open this cover to install/replace the ink cartridge.
(
"Replacing the Ink Cartridges" on page 37)
Maintenance box cover Open this cover to install/replace the maintenance box.
(
"Replacing the Maintenance Box" on page 39)
Paper cover Open this cover to load or replace paper. How to open the paper cover differs depend-
Peeler cover
(peeler model only)
ing on whether the paper is to be supplied from the inside or the outside.
(
"Opening the Paper Cover" on page 164)
Open this cover to load paper. By passing a backing paper through the peeler, labels
are printed being peeled from the backing paper. A detector for determining if a
peeled label is remaining in the paper ejection slot is provided.
18
Rear
Air vent
LAN port
USB port
Wire saddle
Power connector
Chapter1 Product Overview
Name Description
Power connector Connect the power cable.
Wire saddle Pass the USB cable through this saddle to pre-
vent disconnection of the cable.
USB port Connect a USB cable.
LAN port Connect a LAN cable.
Air vent Exhausts heat generated in the printer to prevent the temperature inside the printer
from rising. Provide a clearance of 10 cm {3.94"} or more from the area around the air
vent to ensure ventilation when installing the printer.
19
Inside
Movable edge guide
Label detector
Edge guide
Release lever
Paper guide unit
Chapter1 Product Overview
Movable edge guide Supports paper at the paper width position while the paper is fed into the printer.
Label detector You can adjust the position of the label detectors. The adjustment is necessary before
Release lever Use this lever when removing a jammed paper. By moving the lever up, the paper pres-
Edge guide Supports paper while the paper is fed into the printer. When loading paper, load the
Paper guide unit Move this unit when cleaning the paper feed roller. If you pull the blue lever, the entire
Name Description
Squeeze the blue lever to move the edge guide. Adjust them to match the paper
width.
printing on odd-shaped labels such as circle or oval. (
page 166
sure rollers are unlocked and you can remove paper jammed inside the front cover.
paper along this guide.
unit moves, and you can check the paper feed roller.
)
"Adjusting Label Detector" on
20
Spindle and Flange
Flange
Spindle
Used to supply the paper from the inside.
Chapter1 Product Overview
Name Description
Flange Attach this to the spindle to fix the roll paper loaded on the spindle. Squeeze the blue
lever to attach or remove to/from the spindle.
Spindle Load roll paper on this spindle.
21
Operation Panel
LED
Peeler model
Auto cutter model
Screen
Cancel button
Pause button
Back Feed button
Feed button
Peeler Reset
button
Cut button
(power) button
(home) button
(back) button
(select) button,
OK button
Chapter1 Product Overview
Name Description
LED The status of the printer can be checked from the flashing of the LEDs. This allows you
to know the cause of an error and how to resolve the problem.
• (power) LED
Stays on while the printer is on. Flashes during printing or charging ink.
• Status LED
Stays on or flashes while an error or problem is occurring.
• Pause LED
Stays on or flashes while the printer is paused.
(power) button Turns on/off the printer.
(home) button Displays the Home screen.
(back) button Use to return to the previous screen.
(select) button,
OK button
Cancel button Use this to return the printer to standby mode.
Cut button
(Auto cutter model only)
Peeler Reset button
(Peeler model only)
Feed button Press this briefly to feed paper by one page.
Use the keys to select a menu item, and then press the OK button to activate the selected menu or setting.
Use to cut paper. The paper cannot be cut twice at the same position.
Use to cancel pause state. Press this button if printing of the next data does not start
even after removing printed labels. For details, refer to
Hold down to feed paper continuously.
"Cannot Print" on page 191.
22
Chapter1 Product Overview
Name Description
Back Feed button Use to replace paper. Hold down this button to feed the paper backward until you can
pull the paper o
Pause button If this button is pressed during printing, printing is stopped after printing of the cur-
rent page is finished.
If this button is pressed while printing is being stopped, the printer returns to the
standby state.
Screen Status of the printer, menus, and error messages are displayed.
ut of the printer.
23
Chapter1 Product Overview
Nozzle Verification Technology
The “Nozzle Verification Technology” allows the printer to detect clogging of the print nozzles by self-check.
Depending on required print quality, you can enable or disable the “Nozzle Verification Technology” function,
set how often to run the self-check, threshold for the check, and whether to run a cleaning after the check. In
addition to that, if nozzle clogging is not cleared by the cleaning, the printer carries out supplemental printing
using nozzles adjacent to the clogged nozzles.
By using this function, you can prevent sharp decline in the print quality and barcode quality.
Nozzle Verification Technology Settings
If the “Nozzle Verification Technology” function is enabled, self nozzle check is run at the time of the following
cases.
• When the number of printouts has reached the number specified as the interval of the self-check.
• When the printer is turned on
• When the front cover or the paper cover is closed after a paper jam
• Just before running a regularly scheduled cleaning
If the result of self nozzle check exceeds the specified threshold, a head cleaning is run automatically to clear the
nozzle clogging. After the cleaning, the self nozzle check is run again. If the result of the check still exceeds the
threshold, auto cleaning is also run again.
This function cannot provide 100% accuracy guarantee for preventing drop in print quality due to
nozzle clogging. The printer cannot perfectly detect missing dots and skewed ink drops on
CAUTION
printouts.
• The cleaning cleans the entire print head. It does not clean the print head partially for cleaning
only the clogged nozzles.
• A small amount of ink is consumed for this Nozzle Verification Technology function.
• The print head cleaning is run automatically after the the self nozzle check when set to do so. Ink
is consumed for the head cleaning.
Enabling/Disabling the Nozzle Verification Technology
You can enable or disable the Nozzle Verification Technology function.
The factory default is “Enable”.
How to Set
Set using the operation panel of the printer, or using PrinterSetting.
See
"Operation Panel Settings" on page 145 or "PrinterSetting" on page 113.
24
Chapter1 Product Overview
Setting Auto Nozzle Check Interval
Specify the number of printouts to let the printer run the nozzle check when reached the number. The printer
will stop while running the check.
How to Set
Set using the operation panel of the printer, or using PrinterSetting.
Specify the number in the range of 1 to 13000.
See
"Operation Panel Settings" on page 145 or "PrinterSetting" on page 113.
• The count of printouts is reset when the specified number is reached and nozzle check is performed,
and when the printer is turned off.
• The factory default is “500”.
Setting Threshold of Nozzle Clogging
Specify the threshold of nozzle clogging. If the number of detected clogged nozzles exceed the threshold, a message is displayed on the printer’s screen. You can set to run an auto head cleaning in such a case. If the number
of clogged nozzles is below the threshold, you can use the supplemental printing function.
How to Set
Set using the operation panel of the printer, or using PrinterSetting.
Specify the number in the range of 0 to 16 nozzles.
See
"Operation Panel Settings" on page 145 or "PrinterSetting" on page 113.
• The number of nozzles is the total of four color (BK, C, M, Y) nozzles.
• The factory default is “6”.
Setting Auto Cleaning after Nozzle Check
You can set to run an auto head cleaning when the number of detected clogged nozzles exceeds the threshold.
When this setting is enabled: A message is displayed on the printer’s screen and the cleaning is run automatically when the number of detected clogged nozzles exceeds the threshold.
When this setting is disabled: A message is displayed on the printer’s screen when the number of detected
clogged nozzles exceeds the threshold, but the cleaning is not run.
How to Set
Set using the operation panel of the printer, or using PrinterSetting.
The factory default is “Enable”.
See
"Operation Panel Settings" on page 145 or "PrinterSetting" on page 113.
25
Chapter1 Product Overview
Dot Substitution (Supplemental Printing) Function
The “Dot Substitution” function automatically supplements missing dots caused by clogged nozzles with dots
generated by nozzles adjacent to the clogged nozzles. The number of nozzles that can be supplemented is up to
16 nozzles. However, if the clogged nozzles are located next to each other, the supplementation does not work
well. If the number of clogged nozzles exceeds 16, supplementation for 16 nozzles is performed without stopping the printing operation.
You cannot use this function if you have disabled the Nozzle Verification Technology function. Enable the Nozzle Verification Technology function to use this function.
• This function cannot perfectly supplement missing dots, so drop in print quality or barcode quality
can occur even if this function is used.
• Since the supplementation is performed according to information of clogged nozzles that has been
acquired when starting printing, nozzles that get clogged during printing are not supplemented.
How to Set
Set using the operation panel of the printer, or using PrinterSetting.
The factory default is “Enable”.
See
"Operation Panel Settings" on page 145 or "PrinterSetting" on page 113.
26
Chapter1 Product Overview
Setting Periodic Auto Cleaning
The printer is set to run an auto cleaning periodically to maintain the print head in good condition.
You can change the time to start the cleaning.
The cleaning takes 2 to 30 minutes. During the cleaning, printing is disabled.
• The default time to run the cleaning is “0:00”.
• When changing the time, set a time when the printer is powered on but printing operation is not
required.
• If the printer is powered off when the time to start the cleaning is reached, the cleaning is performed
next time the set time is reached with the printer powered on.
• If the printer has been left unused without being powered on for a long time, the cleaning may be run
when the printer is turned on.
How to Set
Set using the operation panel of the printer, or using PrinterSetting.
See
"Operation Panel Settings" on page 145 or "PrinterSetting" on page 113.
27
Chapter1 Product Overview
Checking the Printer Status
Printing the Status Sheet
By printing the status sheet, you can check the firmware version and the current printer settings, such as print
mode and media detection settings.
On the operation panel, select the menu in the order shown below to print the status sheet.
[Menu] - [Printer Status/Print] - [Print Status Sheet]
To print the status sheet, load paper that has a label that measures at least 4 inches width and 6
c
IMPORTANT
inches long.
Status Sheet Example Status Sheet (Network Settings) Example
You can also print a list of registered fonts, barcode fonts, images or templates.
28
Chapter1 Product Overview
Printing the Network Connection Check Report
By printing the network connection check report, you can check the network connection status and the network
settings.
On the operation panel, select the menu in the order shown below to print the report.
[Menu] - [General Settings] - [Network Settings] - [Connection Check]
To print the network connection check report, load paper that has a label that measures at least 4
c
IMPORTANT
inches width and 6 inches long.
Network Connection Check Report Example
29
Chapter1 Product Overview
Checking the Status of Consumables
On the home screen of the printer, you can check the following information; the status of the ink cartridges and
the maintenance box, paper settings (paper type, detection method, label width/length), remaining amount of
paper.
30
Chapter2 Setup
Setup
This chapter describes procedures for installing and setting up the printer that are required before using the
printer.
Unpacking
After unpacking, make sure that all the printer and the accessories are included and they have no damages.
The included items are as follows.
1 Printer (CW-C6500 Series) 2 Ink Cartridges C, M, Y, BK (For initial charging)
3 Roll paper (for initial operation check) 4 Flange and Spindle
5 Power cable 6 USB cable
7CD-ROM 8Manual
9 Power cable for specific regions (not included
depending on country or region)
31
Chapter2 Setup
Removing the Protective Materials
Remove the all protective materials such as pieces of tape and cushion materials. There are eight protective
materials and some of them have been attached to inside the printer.
32
Chapter2 Setup
Installing the Printer
Allow sufficient space for the printer. Make sure that the installation location meets the following requirements.
• On a level and stable surface with sufficient strength to support the weight of the printer
Auto cutter model: approx. 25.5 kg
Peeler model: approx. 26.3 kg.
• On an area larger than the bottom surface of the printer.
• A location that is not subject to vibrations and impacts.
• A location where a dedicated power outlet is available.
• A location where you can load and remove paper without difficulty.
• A location with sufficient space around the printer to allow for installation of accessories, replacement of
consumable products, and daily cleaning.
• A location that meets the following environmental requirements.
Te mp e ra tu r e Humidity
Printing 5 to 35°C 20 to 80% RH, No condensation
Storage -20 to 60°C 5 to 85% RH, No condensation (without being unpacked)
• Make sure to carry the printer by two or more persons.
• To lift the printer, put your hands on the indented portions on the side of the printer as shown
CAUTION
below. If you put your hands on the other portions of the printer to lift it, the printer may get damaged.
• Do not install the peeler model at a location exposed to strong light such as direct sun rays. Doing
so may cause printing malfunction.
33
Connecting the Power Cable
Follow the procedure below to connect the power cable.
·Install the printer near a wall outlet so that you can disconnect the plug from the outlet immediately
in the event of an emergency.
WARNING
Insert the power cable firmly all the way into the power connector on the back of the
1
printer.
Insert the power plug firmly all the way into an outlet.
2
Chapter2 Setup
34
Turning On/Off
ON
Turning the Power On
Hold down the (power) button until the (power) LED lights up.
Chapter2 Setup
Turning the Power Off
Hold down the (power) button until a power-off confirmation message is displayed. Then select [Yes] on the
confirmation screen. The (power) LED goes out and the printer is turned off.
Operation Panel
Follow the on-screen instructions to set language, the date and time.
35
Chapter2 Setup
18 min.
Installing the Ink Cartridges
Follow the on-screen instructions to install the ink cartridges.
When you set the ink cartridges and close the cover, initial ink charging will start. When the ink charging is finished, the home screen is displayed.
It takes about 18 minutes for the initial ink charging. The time differs according to circumstances.
Before installing the ink cartridges, make sure to read the cautions on handling the ink cartridges.
See "Cautions on Ink Cartridges" on page 8.
CAUTION
Never open a
Doing so will consume a large amount of ink, which may result in the need to replace the ink
cartridges or the maintenance box before the completion of charging.
ny cover of the printer or turn off the printer during ink charging.
36
Chapter2 Setup
Replacing the Ink Cartridges
Checking Amount of Ink Remaining
You can check ink level of each color ink cartridge on the home or an error message screen of the operation
panel.
Message Description
You need to replace Ink Cartridge(s). To maintain the quality of the print head, the printer stops printing before ink car-
tridges are completely expended. Replace the ink cartridge with new one.
How to Replace the Ink Cartridges
The procedure below is for replacing the BK cartridge. Follow the same procedure for replacing the other color
cartridges.
Open the left ink cartridge cover.
1
For replacing cyan or yellow cartridge, open the right ink cartridge cover.
Press the lever down to remove the used ink cartridge.
2
37
Open the bag and take out the new ink cartridge.
3
Shake the ink cartridge as shown in the figure below.
4
Chapter2 Setup
Install the ink cartridge in the slot.
5
Close the ink cartridge cover.
6
38
Chapter2 Setup
Installing the Maintenance Box
The printer comes with the maintenance box installed.
Before handling the maintenance box, make sure to read the cautions on handling the maintenance
box.
CAUTION
Replacing the Maintenance Box
Checking the Amount of Empty Space in the Maintenance Box
You can check the remaining capacity of the maintenance box on the home or an error message screen of the
operation panel.
See "Cautions on the Maintenance Box" on page 9.
Message Description
The Maintenance Box is at the end of its service life.
You need to replace it.
How to Replace the Maintenance Box
Open the paper cover.
1
Open the maintenance box cover.
2
Replace the maintenance box with a new one.
39
Take out the maintenance box.
3
When disposing of the used maintenance box, put it in a plastic bag that came with the new maintenance box.
Take out a new maintenance box from the bag.
4
Chapter2 Setup
Install the new maintenance box.
5
Close the maintenance box cover.
6
40
Chapter2 Setup
Installing the Printer Driver and Connecting to a Computer
There are the following two methods to install the printer driver on a computer and connect the printer to the
computer.
• Setup using Install Navi
• Setup without using Install Navi
Setup using Install Navi
Just by following the on-screen instructions of Install Navi, you can install the printer driver and connect the
printer to the computer.
Follow the procedure below to set up using Install Navi.
Turn on the computer.
1
Check that the printer is powered on.
2
Insert the included CD-ROM into the drive of the computer. Install Navi will start
3
automatically.
If Install Navi does not start automatically, double-click InstallNavi.exe.
The screen below appears when Install Navi starts. Read and accept the software
4
licensing agreement, and then click [Next]. For the subsequent steps, follow the onscreen instructions.
Install Navi will guide you to install the printer driver, PrinterSettings, and other software. The setup
can be completed even if you skip the installation of software. In that case, you can install the software later.
Installing the printer driver and connecting to a computer are now complete.
41
Setup without using Install Navi
How to Get the Software
You can get the software from the following website.
For customers in North America, go to the following web site: www.epson.com/support/
For customers in other countries, go to the following web site: www.epson-biz.com/
How to Connect to a Computer
Connect the interface cable to be used to the connector on the back of the printer.
When connecting with a USB cable, pass the cable through the wire
saddle to prevent accidental disconnection.
Chapter2 Setup
How to Configure the Network Settings
Follow the procedure below to set up the IP address of the printer.
• To connect to the printer via Ethernet, the network settings are required. When connecting to the
printer via USB, the network settings are not required.
• Before starting the network settings, ask your network administrator for information required for the
network settings.
Turn the printer on.
1
Select [Menu] and then press the [OK] button.
2
Select [General Settings] and then press the [OK] button.
3
Select [Network Settings] and then press the [OK] button.
4
Select [Advanced] and then press the [OK] button.
5
Select [TCP/IP] and then press the [OK] button.
6
Select [Obtain IP Address] and then select [Auto] or [Manual] using the [OK] button.
7
When you select [Auto], the network setting is complete.
When you select [Manual], proceed to step 8.
42
Enter the IP address and the subnet mask.
8
Select a setting to change and then press the [OK] button to enter the information.
Select [Start Setup] and then press the [OK] button.
9
The network setting is now complete.
Chapter2 Setup
43
Media Settings
Configure the media source to use, and type, shape, detecting method of media to use.
• When using the Windows printer driver
See "Printer Driver" on page 66.
• When Not using the Windows printer driver
See "PrinterSetting" on page 113.
• When configuring the settings without using a computer
See "Operation Panel Settings" on page 145.
• If the settings on the printer (settable using the operation panel, PrinterSettings, or WebConfig) differ
from the printer driver settings, printing is performed by applying the printer driver settings.
• For media that can be used with this product, refer to "Paper Specifications" on page 215.
Chapter2 Setup
44
Chapter2 Setup
Loading Paper
This section describes how to load and replace paper. As shown below, the procedure of replacing paper differs
depending on the size and whether paper has been/is going to be supplied from inside or outside.
Videos that show the procedure are also available.
Click the URL below to view the videos.
<https://support.epson.net/p_doc/790/>
Supply from Inside (Internal)
Paper is supplied from inside the printer. Set roll paper
attached to the spindle into the printer.
When replacing paper with a different shape, form, or type of paper, change the paper settings either
c
IMPORTANT
Models Supply from Inside (Internal) Supply from Outside (Rear Feed)
Auto cutter model • Paper loading: Page 46
from the operation panel or on the printer driver before loading the paper. ("Operation Panel
Sett
ings" on page 145, "Paper Source and Paper Detection Settings" on page 68, "User-Defined
Paper" on page 70)
• Paper removal: Page
• Paper ejection at paper end: Page
59
Supply from Outside (Rear Feed)
Paper is supplied from outside the printer. Place roll paper
or fanfold paper behind the printer.
• Paper loading: Page 50
• Paper removal: Page 59
62
• Paper ejection at paper end: Pa
ge 62
Peeler model • Paper
• Paper removal: Page
• Paper ejection at paper end: Page
loading: Page 54
60
63
45
How to Load Paper (Auto Cutter Model - Supply from Inside)
Turn on the printer, and then check that [Internal] is selected as the [Media Source]
1
setting on the operation panel.
("Operation Panel Settings" on page 145)
Open the paper cover.
2
Chapter2 Setup
Remove the spindle from the printer.
3
As shown in the figure, hold the spindle and flange with both hands, and remove them.
Load the roll paper on the spindle and fix it with the flange.
4
• To move the flange, squeeze the two levers.
• When loading the roll paper on the spindle, take note of the winding direction. The correct wind-
ing direction is marked on the spindle.
• Fix the flange and roll paper so that there is no gap in between.
46
Hold the spindle with both hands, and set it in the printer.
5
Install the spindle so that both ends of the spindle fit into the holders inside the printer.
Slide the movable edge guide to the right side.
6
Squeeze the blue lever to move the edge guide.
Chapter2 Setup
Pull the paper along the left edge guide.
7
47
Place your hand on the paper to flatten it, and slide the movable edge guide against
8
the paper.
If the movable edge guide is not properly slided against the paper, print position may
become incorrect or a paper jam may occur. Make sure to follow the guidelines below.
Chapter2 Setup
CAUTION
Insert the paper into the paper feed slot until paper feeding starts automatically.
9
Do not load backing paper that has no labels on it. The paper may not be detected and not be fed
automatically.
• There should be no gap between the
guide and the paper edge.
• Do not slide the guide against the paper
too tightly.
10
Rotate the spindle to remove looseness in the paper.
48
Chapter2 Setup
11
12
Close the paper cover.
Press the [Pause] button.
Loading paper (auto cutter model - supply from inside) is now completed.
49
How to Load Paper (Auto Cutter Model - Supply from Outside)
Turn on the printer, and then check that [Rear Feed] is selected as the [Media Source]
1
setting on the operation panel.
("Operation Panel Settings" on page 145)
Open the paper cover.
2
Chapter2 Setup
Remove the spindle, if present.
3
As shown in the figure, hold the spindle and flange with both hands, and remove them.
50
Place the fanfold paper behind the printer.
100 mm or more
4
• Place the fanfold paper at least 100 mm away from the printer.
• Make sure the paper is vertical in relation to the paper feed slot.
Chapter2 Setup
Make sure not to let the fanfold paper to curl near the printer. Doing so will deform the
paper resulting in a paper jam or a print quality problem.
CAUTION
Slide the movable edge guide to the left side.
5
Squeeze the blue lever to move the edge guide.
51
Pull the paper along the right edge guide.
6
Place your hand on the paper to flatten it, and slide the movable edge guide against
7
the paper.
Chapter2 Setup
CAUTION
If the movable edge guide is not properly slided against the paper, print position may
become incorrect or a paper jam may occur. Make sure to follow the guidelines below.
• There should be no gap between the
guide and the paper edge.
• Do not slide the guide against the paper
too tightly.
52
Insert the paper into the paper feed slot until paper feeding starts automatically.
8
Do not load backing paper that has no labels on it. The paper may not be detected and not be fed
automatically.
Close the paper cover.
9
Chapter2 Setup
10
Loading paper (auto cutter model - supply from outside) is now completed.
Press the [Pause] button.
53
How to Load Paper (Peeler Model - Supply from Inside)
Turn on the printer, and then check that [Internal] is selected as the [Media Source]
1
setting on the operation panel.
("Operation Panel Settings" on page 145)
Open the paper cover
2
Remove the spindle from the printer.
3
As shown in the figure, hold the spindle and flange with both hands, and remove them.
Chapter2 Setup
Load the roll paper on the spindle and fix it with the flange.
4
• To move the flange, squeeze the two levers.
• When loading the roll paper on the spindle, take note of the winding direction. The correct wind-
ing direction is marked on the spindle.
• Fix the flange and roll paper so that there is no gap in between.
54
Hold the spindle with both hands, and set it in the printer.
5
Install the spindle so that both ends of the spindle fit into the holders inside the printer.
Slide the movable edge guide to the right side.
6
Squeeze the blue lever to move the edge guide.
Chapter2 Setup
Pull the paper along the left edge guide.
7
55
Place your hand on the paper to flatten it, and slide the movable edge guide against
8
the paper.
If the movable edge guide is not properly slided against the paper, print position may
become incorrect or a paper jam may occur. Make sure to follow the guidelines below.
Chapter2 Setup
CAUTION
Insert the paper into the paper feed slot until paper feeding starts automatically.
9
Do not load backing paper that has no labels on it. The paper may not be detected and not be fed
automatically.
• There should be no gap between the
guide and the paper edge.
• Do not slide the guide against the paper
too tightly.
10
Rotate the spindle to remove looseness in the paper.
56
Chapter2 Setup
11
12
Close the paper cover.
Hold down the [Feed] button until the leading edge of paper touches the table on
which the printer is installed.
13
14
Remove labels from the ejected paper.
Open the peeler cover.
Do not touch the manual cutter at the bottom of the peeler cover with your hand. Doing so may
cause injury. ("Caution Label" on page 10)
57
Chapter2 Setup
Peeler slot
15
16
Pass the paper through the peeler slot.
Close the peeler cover.
If the paper is loose, pull the leading edge of paper to remove the looseness and then close the
peeler cover.
17
Loading paper (peeler model - supply from inside) is now completed.
Press the [Pause] button.
58
How to Remove Paper (For the Auto Cutter Model)
Check that the printer has been turned on.
1
Press the [Cut] button, and cut off the ejected labels.
2
Press the [Back Feed] button to feed the paper backward.
3
The paper can now be pulled out from inside the printer.
Chapter2 Setup
Open the paper cover.
4
Slide the movable edge guide away from the paper, and remove the paper.
5
Removing the paper is now completed.
To load paper, see the following pages.
"How to Load Paper (Auto Cutter Model - Supply from Inside)" on page 46, "How to Load Paper (Auto Cutter
ode
l - Supply from Outside)" on page 50
M
59
How to Remove Paper (For the Peeler Model)
Check that the printer has been turned on.
1
Open the peeler cover.
2
Cut the backing paper near the paper ejection slot.
3
Chapter2 Setup
Press the [Back Feed] button to feed the paper backward.
4
The paper can now be pulled out from inside the printer.
Open the paper cover.
5
60
Slide the movable edge guide away from the paper, and remove the paper.
6
Removing the paper is now completed.
To load paper, see the following pages.
"How to Load Paper (Peeler Model - Supply from Inside)" on page 54
Chapter2 Setup
61
Chapter2 Setup
How to Eject Paper at Paper End (For the Auto Cutter Model)
Hold down the Feed button until the paper is completely ejected.
1
Ejecting paper at paper end is now completed.
To load paper, see the following pages.
"How to Load Paper (Auto Cutter Model - Supply from Inside)" on page 46, "How to Load Paper (Auto Cutter
Mode
l - Supply from Outside)" on page 50
62
How to Eject Paper at Paper End (For the Peeler Model)
Peeler slot
Open the peeler cover.
1
Remove the paper from the peeler slot.
2
Chapter2 Setup
Hold down the Feed button until the paper is completely ejected.
3
Ejecting paper at paper end is now completed.
To load paper, see the following pages.
"How to Load Paper (Peeler Model - Supply from Inside)" on page 54
63
Chapter2 Setup
Normal
Clogging
Test Print
You can check whether the printer operates normally or not by printing a nozzle check patterns.
Follow the procedure below to print the nozzle check patterns. The nozzle check patterns allow you to check
print nozzles for clogging.
Turn the printer on.
1
Select [Menu] and then press the [OK] button.
2
Select [Maintenance].
3
Select [Print Head Nozzle Check].
4
Select [Print].
5
The nozzle check patterns are printed.
Checking the Nozzle Check Patterns
6
If the pattern is printed normally, all the lines are printed properly as shown in the left figure below.
Nozzles are clogging if there are missing lines as shown in the right figure below. Run the print head
cleaning.
64
Test Print using the Printer Driver
If you have already installed the printer driver, you can do a test print using the printer driver.
Follow the procedure below to do the test print.
Open [Devices and Printers].
1
Right-click the icon of the printer, and then click [Printer properties].
2
The Printer properties screen appears. Click [Print Test Page] on the screen.
3
Chapter2 Setup
If the [Media Detect] setting has been set to [Gap], the test page is not printed from the first label.
However, the auto cutter model can print from the first label if you do the settings described in
the link below. ("Printing from the First Label (Auto cutt
er model onl
y)" on page 165)
65
Chapter3 Handling
Handling
This chapter provides basic information necessary for handling the printer.
Printer Driver
This chapter describes how to operate the printer driver.
The printer driver is software to control the printer in accordance with the print instructions of application software. Setting the print settings in the printer driver screen enables you to obtain the best print results. Furthermore, you can also use the utilities to check the printer status and perform maintenance.
66
Chapter3 Handling
Printer Driver Screen Configuration
The printer driver is equipped with a help function. Right-click an item and then click Help to display an explanation on the item.
1 Current Settings pane
Displays a summary of current settings.
2 General tab
Lets you set media (paper) size, media form, and other basic print settings.
3 Options tab
Print orientation and the number of copies can be set.
4 Driver Utilities tab
Lets you configure various advanced settings.
5 Printer Utilities tab
Lets you run printer maintenance functions such as print head cleaning or nozzle check, and start PrinterSetting.
67
Paper Source and Paper Detection Settings
Open the printer driver window.
1
Click [Media Detection...] on the General tab.
2
Chapter3 Handling
68
Make the following settings to match them with the paper you use.
3
Chapter3 Handling
• Media Source: Select how to supply paper to the printer.
Setting item Description
Internal roll (supply from Inside) Paper is supplied from inside the
printer. Set roll paper attached to
the spindle into the printer.
External feed (supply from outside)
Paper is supplied from outside
the printer. Place roll paper or
fanfold paper behind the printer.
• Media detection: Select how to detect print positions.
Setting item Description
Gap detection The print position is detected based on the gaps between labels.
Black mark detection The print position is detected based on the black marks printed on the back or
backing paper of the paper.
No detection Print position detection using gaps or black marks is not performed.
69
Chapter3 Handling
Click [OK].
4
Paper source and paper detection settings are now complete.
User-Defined Paper
The size, form, type, and other settings of frequently used paper can be registered to the printer driver as a
media definition. This is convenient because you will not need to set the paper settings of the driver when printing from an application if you register a media definition in advance.
If you wish to set the paper size and other settings every time without registering a media definition,
select [Custom] from the [Media Name] pull-down menu on the [General] tab. The various settings on
the [General] tab will become available so that you can set the paper size and other settings.
Registering New
Register a new media definition by following the steps below.
Open the printer driver window.
1
Click the [Media Definition] button on the [General] tab.
2
The Media Definition screen appears.
70
Click the [New] button.
3
The New screen appears.
Chapter3 Handling
Make the following settings to match them with the paper you use.
4
1 Media Name
Enter the name of the media definition.
This is the name displayed when you select a paper size from an application.
71
2 Label width
Enter the width of the label.
• Continuous label: label width excluding the backing paper
• Die-cut label: Label width excluding backing paper
Chapter3 Handling
3 Label length
Enter the length of the label.
• Continuous label: Length of the print range (length of one page)
• Die-cut label: Label length excluding backing paper
4 Gap between labels (for die-cut label only)
Enter the gap between labels.
5Media Form
Select the form of the paper. ("Paper Specifications" on page 215)
72
6 Media Saving (for continuous label only)
c
IMPORTANT
When the [Media Saving] function is enabled, printing a barcode using the barcode
font of the printer driver is disabled.
Top mar gin
Print data
Bottom margin
Paper feed direction
If you set the printer to cut paper in the [Settings for Paper Handling After Print]
setting, paper length of at least 15 mm is required. When the length of print data is less
than 15 mm, the margins are not eliminated even if you have set to [Eliminate Lower
Margin] or [Eliminate Lower And Upper Margin].
If your print data includes labels of various sizes, paper length to print each of the
labels can be optimized by setting the largest label size as the label (page) size, and
using the [Media Saving] function.
Print data length
Margin
Minimum paper length:
15 mm
Select a media saving setting. The [Media Saving] function eliminates margins from one-page print data
to suppress wasting paper.
• No Saving: Paper is advanced before and after printing causing top and bottom margins on the printout.
• Eliminate Lower Margin: Paper is not advanced after printing to eliminate bottom margin from the
printout.
• Eliminate Lower and Upper Margin: Paper is not advanced before and after printing to eliminate both
top and bottom margins from the printout.
Chapter3 Handling
7Media Type
Select the paper type. ("Paper Specifications" on page 215)
73
8 Print Quality
If you change the [Media Type] setting, the [Print Quality] setting will automatically be
set to the initial setting suitable for the selected paper type.
• Click the [Advanced] button to configure more detailed print quality settings.
c
IMPORTANT
If you have set to [Cut (after last page of collate page)] and printing is interrupted
due to a paper jam or other reason, it is impossible to resume printing from the
stopped position.
Select the print quality.
When [Media Type] is [Matte Paper] or [Synthetic]
• High Speed: 300 x 600 dpi
• Speed: 600 x 600 dpi
• Standard: 600 x 600 dpi (initial setting)
• Quality: 600 x 1200 dpi
When [Media Type] is [Glossy Paper], [Glossy Film], or [High Glossy Paper]
• Standard: 600 x 600 dpi
• Quality: 600 x 1200 dpi (Initial setting)
• Max Quality: 1200 x 1200 dpi
9 Color Correction Mode
Configure color correction settings. For more details about the color correction, see "Color Correction" on
page 160.
• Vivid co
• ICM: click [Color Correction] to select an ICC profile.
• No composite: no color correction is applied.
lors: click [Color Correction] to customize the color settings.
Chapter3 Handling
10 Spot Color Setting
Select a spot color setting file. For more details about the spot color setting, see "Spot Color Settings" on
page 154.
11 Settings For Paper Handling After Print
For the Auto Cutter Model
• Cut (after printing last label)
• Cut (at specified label)
• Cut (after last page of collate page)
• Do not cut (stop at cut position) (Initial setting)
• Do not cut (stop at peel position)
• Do not cut (stop at the print end position)
For the Peeler Model
• Manual apply (Initial setting)
• Auto apply
• Rewind
74
Chapter3 Handling
Click [OK].
5
Check that the registered media name is displayed in the Media Definition screen
6
and then click [Close].
Check that you can select the registered media name in [Media Name] on the [Gen-
7
eral] tab.
75
Click the [OK] button to close the driver.
8
Paper registration (media definition) is now complete.
Chapter3 Handling
76
Editing and Deleting
Open the printer driver window.
1
Click the [Media Definition] button on the [General] tab.
2
The Media Definition screen appears.
Chapter3 Handling
Click to select the media definition you wish to edit or delete.
3
77
Chapter3 Handling
If you wish to change the definition settings, click the [Edit] button. The Edit screen
4
appears and you can change the definition.
If you wish to delete the definition, click the [Delete] button. A screen appears and if you click the
[OK] button, the definition is deleted.
Editing or deleting a media definition is now complete.
78
Chapter3 Handling
Printing Barcodes
The printer has built-in fonts. This allows you to print a barcode without creating it on an application software.
Barcode Font Settings
You can make the barcode settings using [Barcode and 2D Symbol Settings] on the [Driver Utilities] tab.
Make the following settings.
1
•Display: Select [Barcodes].
• Font Name: Enter a character string. The string is set as the barcode font name. Only ASCII
characters are accepted.
• Type: Select a barcode type. Available setting items changes according to the selected
barcode type. You can select the type from the following options.
UPC-A UPC-E JAN13(EAN)
JAN8(EAN) Code39 ITF
Codabar(NW7) Code93 Code128
GS1-128 GS1 DataBar Omnidirectional GS1 DataBar Truncated
GS1 DataBar Limited GS1 DataBar Expanded
79
Chapter3 Handling
• Rotation Settings: Select an option to rotate a barcode.
• Hexadecimal Input Mode:
Select the check box to enter data for a barcode in hexadecimal.
• Module: Specify the width of the narrowest element of the barcode in units of dot.
• Bar Height: Specify the height of the element in units of dot. Actual print size equivalent to
the specified dots will be displayed.
• HRI Character Position:
Specify the position to print HRI characters. Select [Do Not Print] if printing
HRI characters is not necessary.
Depending on the selected barcode type, the position option cannot be selected.
• Composite Component:
Select a composite type.
• Element Ratio: Specify the ratio of wide element width to the narrowest element width.
The recommended ratio is 2.5.
• Check Digit: A number or symbol added to the barcode number in order to detect an error in
the barcode number and to prevent fabrication.
• Auto Convert to Minimize Entire Symbol Width:
You can select this when the barcode type is CODE128. This function minimizes
the number of symbols and characters that are necessary to express the specified
data string.
• Start Character: Specify the start character.
• Stop Character: Specify the stop character.
Click [Add].
2
The configured barcode font is registered and added to the font list.
• Up to 30 barcode fonts can be registered.
• To edit settings of a registered barcode font, select the font from the font list, change the set-
tings and then click [Save].
• To delete a registered barcode font, select the font from the font list, and then click [Delete].
80
Chapter3 Handling
Paper width direction
Paper feed direction
Paper width direction
Paper feed direction
Fence barcode
Ladder barcode
Recommended Module Values
Print directions of a barcode are as shown below. The recommended module values vary by paper type, barcode
type, and the print direction.
• You cannot change the orientation of a QR code, Micro QR code, and Maxi code by setting [Orientation] on the [Options] tab to [Landscape].
WARNING
• You cannot rotate a QR code, Micro QR code, and Maxi code by selecting [Rotate 180] on the
[Options] tab. In addition, if [Rotation Settings] is set to [Normal] or [Rotate 270 Degrees], the barcode or 2D symbol is not be printed.
❏ 300 dpi
ANSI Grade C or higher minimum module size
[in units of 300 dpi]
Barcode
Code39 Fence33333
Codabar Fence33333
Code93 Fence33333
Orienta-
tion
Ladder33333
Ladder33333
Matte
Paper
Syn-
thetic
Glossy
Paper
Glossy
Film
High
Glossy
Paper
Ladder33333
Code128 Fence33333
GS1-128 Fence 3 3 3 3 3
Ladder33333
Ladder33333
81
Chapter3 Handling
ANSI Grade C or higher minimum module size
[in units of 300 dpi]
Barcode
ITF Fence33333
GS1 DataBar Omnidirectional Fence 3 3 3 3 3
GS1 DataBar Truncated Fence 3 3 3 3 3
GS1 DataBar Limited Fence 3 3 3 3 3
Orienta-
tion
Ladder33333
Ladder33333
Ladder33333
Ladder33333
Matte
Paper
Syn-
thetic
Glossy
Paper
Glossy
Film
High
Glossy
Paper
GS1 DataBar Expanded Fence 3 3 3 3 3
Ladder33333
UPC-A Fence33333
UPC-E Ladder33333
JAN13 Fence33333
JAN8 Ladder33333
EAN13 Fence33333
EAN8 Ladder 3 3 3 3 3
❏ 600 dpi
ANSI Grade C or higher minimum module size
[in units of 600 dpi]
Barcode
Code39 Fence55555
Orienta-
tion
Matte
Paper
Syn-
thetic
Glossy
Paper
Glossy
Film
High
Glossy
Paper
Ladder65666
Codabar Fence55555
Ladder65666
Code93 Fence55555
Ladder65666
82
Chapter3 Handling
ANSI Grade C or higher minimum module size
[in units of 600 dpi]
Barcode
Code128 Fence55555
Orienta-
tion
Matte
Paper
Syn-
thetic
Glossy
Paper
Glossy
Film
High
Glossy
Paper
Ladder6566
GS1-128 Fence 5 5 5 5 5
Ladder65666
ITF Fence66666
Ladder66666
GS1 DataBar Omnidirectional Fence 6 6 6 6 6
Ladder66666
GS1 DataBar Truncated Fence 6 6 6 6 6
Ladder66666
GS1 DataBar Limited Fence 6 6 6 6 6
Ladder66666
GS1 DataBar Expanded Fence 6 6 6 6 6
Ladder66666
UPC-A Fence77777
6
UPC-E Ladder77777
JAN13 Fence77777
JAN8 Ladder77777
EAN13 Fence77777
EAN8 Ladder 7 7 7 7 7
• Readability of a barcode varies by paper type, performance of a barcode reader, or other factors.
Furthermore, drop in print quality due to clogging of print head nozzles or skew of ink drops can
cause a barcode to become unreadable. In case it happens, it is recommended to print HRI characters or take other measures.
• Due to characteristic of ink, ink seeped into paper may cause the bars of a barcode to be printed
thicker. In such cases, carry out [Bar Width Adjustment] that reduces the bar width by 2 pixels,
and increases space width by 2 pixels.
• If vibrations or shocks are applied to the printer during transporting or installing the printer, it
may cause drop in barcode rank. In that happens, barcode rank may improve by carrying out [Bidirectional Printing Adjustment]. ("Bi-directional Printing Adjustment" on page 130
)
83
Chapter3 Handling
How to Specify Barcode Data
See the following descriptions to specify barcode data.
About the composite symbol:
Switching between CC-A and CC-B is automatically performed, however, to use CC-C, you need to specify to
use it.
(For GS1-128, the type of composite component can be selected from [No composite], [CC-A/CC-B], and [CCC].)
Composite component type Encodable number of digits
CC-A 1 to 56 digits
CC-B 1 to 338 digits
CC-C 1 to 2361 digits
About HRI characters:
If the length of the HRI characters becomes wider than entire width of the barcode, the length is regarded
as the barcode width.
UPC-A
• Specify the barcode data with 11 digits. A check digit will be automatically added.
UPC-E
• Specify the barcode data with 10 digits. 5 digits are for a manufacturer code, and the rest of 5 digits are for a
product code.
JAN13(EAN)
• Specify the barcode data with 12 digits. A check digit will be automatically added.
JAN8(EAN)
• Specify the barcode data with 7 digits. A check digit will be automatically added.
Code39
• If both or either one of a start code or a stop code is not specified, they will be automatically added.
ITF
• If specified with an odd number of digits, “0” (zero) will be automatically added at the beginning of the digits.
Codabar(NW7)
• Do not include a start code and a stop code. The start code and stop code you specified on the printer driver
will be added.
84
Code93
• A start code, two check digits, and a stop code will be automatically added.
• A character () that indicates a start code is printed at the beginning of the HRI characters.
Chapter3 Handling
• A character
• A combina
() that indicates a stop code is printed at the end of the HRI characters.
tion of
■ and an alphabet character is printed to express each of HRI control characters (00h to
1Fh, 7Fh).
Control character
HRI
ASCII
NULL 00 ■ U VT 0B ■ K SYN 16 ■ V
SOH 01 ■ A FF 0C ■ L ETB 17 ■ W
STX 02 ■ B CR 0D ■ M CAN 18 ■ X
ETX 03 ■ C SO 0E ■ N EM 19 ■ Y
EOT 04 ■ D SI 0F ■ O SUB 1A ■ Z
ENQ 05 ■ E DLE 10 ■ P ESC 1B ■ A
ACK 06 ■ F DC1 11 ■ Q FS 1C ■ B
BEL 07 ■ G DC2 12 ■ R GS 1D ■ C
BS 08 ■ H DC3 13 ■ S RS 1E ■ D
Hex
number
character
Control character
ASCII
Hex
number
HRI
character
Control character
ASCII
number
Hex
HRI
character
HT 09 ■ I DC4 14 ■ T US 1F ■ E
LF 0A ■ J NAK 15 ■ U DEL 7F ■ F
85
Chapter3 Handling
Code128
• If you have disabled the auto convert function, enter a two-digits start code at the beginning of the data. If
you have enabled the auto convert function, the type of start character is automatically determined and you
do not need to specify the type in your application.
∗ An error will occur if you add {A, which sets the type to CODE A, when CODE A has already been selected as the start
character.
∗ An error will occur if you add {B, which sets the type to CODE B, when CODE B has already been selected as the start
character.
∗ An error will occur if you add any one of the following characters when CODE C has already been selected as the start
character.
{S {C {2 {3 {4 {{
• A special character is expressed by a combination of { and the next character.
Control character ASCII HRI character
SHIFT {S Not printed
CODE A {A Not printed
CODE B {B Not printed
CODE C {C Not printed
FNC1 {1 Not printed
FNC2 {2 Not printed
FNC3 {3 Not printed
FNC4 {4 Not printed
‘{‘ {{ { is printed.
86
Chapter3 Handling
GS1-128
• ‘()’ are used as delimiters for the application identifiers. (printed as the HRI character, but not encoded.)
• A start code (CODE A, CODE B, CODE C) and a stop code will be automatically added.
• A symbol character FNC1 is automatically added next to the start code.
• If you use “*”, it will be skipped.
• As an application identifier, specify a two-digits consecutive number. If the identifier is not specified cor-
rectly, an error will occur.
• A special character is expressed by a combination of { and the next character.
• If data immediately after { does not apply to any one of the followings, an error will occur.
Control character ASCII HRI character
Control character (00h to 1Fh, and 7Fh) A space is printed.
FNC1 {1 A space is printed.
'{' {{ { is printed.
'(' {( ( is printed.
')' {) ) is printed.
'*' {* * is printed.
Beginning parenthesis for an application identifier ( ( is printed.
Closing parenthesis for an application identifier ) ) is printed.
Skipped character * Not printed
GS1 DataBar Omnidirectional / GS1 DataBar Truncated / GS1 DataBar Limited
• The first “01”, an application identifier, is not encoded (not included as the barcode data).
• When the HRI character is printed, the application identifier 01 is printed as “(01)” before the package iden-
tification code.
• You do not need to add a check digit in the barcode data.
• When the HRI character is printed, a check digit will be automatically printed after the product code.
• For GS1 DataBar Limited, specify 0 or 1 for the first digit.
87
Chapter3 Handling
GS1 DataBar Expanded
• ‘()’ are used as delimiters for the application identifiers. (printed as the HRI character, but not encoded.)
• Be sure to include all the application identifiers in the data.
• If the first data is “01” when an application identifier, left and right parentheses, and * are excluded, the 14th
digit counted from the digit next to “01” is used as the check digit. If the data is incorrect, an error will occur.
• If the number of digits after “01” is less than 14, a check digit is not added.
(Unlike GS1-128, a symbol “*” cannot be used for automatic calculation and addition of a check digit. If “*” is
added in the data, it will be ignored and the subsequent data is shifted by one digit.)
• Specify a special character as described below.
Control character ASCII HRI character
FNC1 {1 Not printed
Beginning parenthesis for an application
identifier
Closing parenthesis for an application identifier
'*' {* Error
Skipped character * Not printed
'{' {{ { is printed.
( ( is printed.
) ) is printed.
88
Chapter3 Handling
How to Print
Open print data file in an application, and specify barcode font, point, and language that you have set on the
printer driver, and then print it.
• The barcode size cannot be changed from the point set in [Specified Point]. If you specify a size other
than the specified one, the barcode is not printed.
• Some application such as .NET application may not be able to display or let you select the barcode
font registered by the printer driver. If that occurs, use the [Font Replacement] function of the printer
driver to replace a True Type font with the barcode font. See "Printing Barcodes / 2D Symbols on .NET
Environment" on page 97.
89
Chapter3 Handling
Printing 2D Symbols
The printer driver has the built-in 2D symbol font. This allows you to print a 2D symbol without creating it on
an application software.
Setting the 2D Symbol Font
You can make the 2D symbol settings using [Barcode and 2D Symbol Settings] on the [Driver Utilities] tab.
Make the following settings.
1
•Display: Select [2D Symbols].
•Font Name: Enter a character string. The string is set as the 2D symbol font name. Only ASCII charac-
ters are accepted.
•Type: Select a type of 2D symbol. Available setting items changes according to the selected type.
•Rotation Settings: Select an option to rotate a 2D symbol.
•Hexadecimal Input Mode: Select the check box to enter data for a 2D symbol in hexadecimal.
90
Make the settings for the barcode type you selected.
2
• Settings for PDF417
∗ Module Width: Set module width of PDF417.
For the recommended value, see "Recommended Module Values" on page 93.
odule Height: Specify the ratio of PDF417 module height to the module width.
∗ M
For
the recommended value, see "Recommended Module Values" on page 93.
olumn: Specify the number of columns of PDF417.
∗ C
∗ Row:
∗ Truncat ion Symb ol:
∗ Error Correction Level
Specify the number of rows of PDF417.
Select the check box to create a symbol using data excluding the stop code of
PDF417.
Specify an error correction level for PDF417. This allows the symbol data to be
correctly read even if a portion of the symbol is missing or damaged. The larger
the number is, the higher the possibility of data restoration gets.
• Settings for MicroPDF417
∗ Module Width: Set module width of MicroPDF417.
For the recommended value, see "Recommended Module Values" on page 93.
odule Height: Specify the ratio of MicroPDF417 module height to the module width.
∗ M
For
the recommended value, see "Recommended Module Values" on page 93.
olumn: Specify the number of columns of MicroPDF417.
∗ C
∗ Row:
Specify the number of rows of MicroPDF417.
Chapter3 Handling
•Settings for QR code
∗ Model: Select a QR code model.
∗ Module: Select a width of a cell (module) of QR code.
For the recommended value, see "Recommended Module Values" on page 93.
ror C
∗ Er
∗ Character Mode: Select a mode for data to be converted into a QR code.
orrection Level:
Specify an error correction level for QR code. This allows the symbol data to be
correctly read even if a portion of the symbol is missing or damaged. The possibility of data restoration gets higher in the order of L, M, Q, and H.
• Settings for Micro QR code
∗ Version: Specify the version of Micro QR code.
∗ Module: Select a width of a cell (module) of Micro QR code.
For the recommended value, see "Recommended Module Values" on page 93.
ror C
∗ Er
orrection Level:
Specify an error correction level for Micro QR code. This allows the symbol data
to be correctly read even if a portion of the symbol is missing or damaged. The
possibility of data restoration gets higher in the order of L, M.
•Settings for MaxiCode
∗ Mode: Select a mode of MaxiCode.
• Settings for GS1 DataBar
∗ Module: Set module width of GS1 DataBar.
For the recommended value, see "Recommended Module Values" on page 93.
∗ Numb
er of Characters: Specify the max width of GS1 DataBar.
Set this if you have selected GS1 DataBar Expanded Stacked.
91
• Settings for AztecCode
∗ Type: Select a type of AztecCode.
∗ Cell Size: Select a size of a cell (module) of AztecCode.
For the recommended value, see "Recommended Module Values" on page 93.
umber of Layers: Specify the number of layers of AztecCode.
∗ N
r Correction Area:
∗ Erro
Select any one of the following error correction area settings for AztecCode. This
allows the symbol data to be correctly read even if a portion of the symbol is
missing or damaged. The larger the number is, the higher the possibility of data
restoration gets.
[Auto]: the default is 23%+3 code words.
[Specify a Percentage]: Enter a percentage of error correction area into the entry
field.
• Settings for DataMatrix
∗ Symbol Shape: Select a shape of DataMatrix symbol.
∗ Error Correction Level:
Specify an error correction level for DataMatrix.
∗ Cell Size: Select a size of a cell (module) of DataMatrix.
For the recommended value, see "Recommended Module Values" on page 93.
mber of Vertical Cells:
∗ Nu
Spe
cify the number of cells of DataMatrix in the vertical direction.
Set this when you have selected [Rectangle] in the DataMatrix [Symbol Shape]
setting.
∗ Number of Horizontal Cells:
Specify the number of cells of DataMatrix in the horizontal direction.
Set this when you have selected [Rectangle] in the DataMatrix [Symbol Shape]
setting.
[Minimize]: The number of cells is automatically optimized and minimized.
[Specify the Size]: The number of cells is set according to the selected size.
Chapter3 Handling
Click [Add].
3
The configured 2D symbol font is registered and added to the font list.
• Up to 30 2D symbol fonts can be registered.
• To edit settings of a registered 2D symbol font, select the font from the font list, change the
settings and then click [Save].
• To delete a registered 2D symbol font, select the font from the font list, and then click [Delete].
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Chapter3 Handling
Recommended Module Values
The recommended module values vary by paper type, 2D symbol type, and the print direction.
2D Symbols - Stacked code type
❏ 300 dpi
ANSI Grade C or higher minimum module size
[in units of 300 dpi]
2D Symbols
PDF417 - 33333
Micro PDF - 33333
GS1 DataBar Stacked - 3 3 3 3 3
Orienta-
tion
Matte
Paper
Syn-
thetic
Glossy
Paper
Glossy
Film
High
Glossy
Paper
GS1 DataBar Stacked
Omnidirectional
GS1 DataBar Expanded Stacked - 3 3 3 3 3
- 33333
❏ 600dpi
ANSI Grade C or higher minimum module size
[in units of 600 dpi]
2D Symbols
PDF417 - 55555
Micro PDF - 55555
GS1 DataBar Stacked - 5 5 5 5 5
GS1 DataBar Stacked
Omnidirectional
GS1 DataBar Expanded Stacked - 5 5 5 5 5
Orienta-
tion
- 55555
Matte
Paper
Syn-
thetic
Glossy
Paper
Glossy
Film
High
Glossy
Paper
• If vibrations or shocks are applied to the printer during transporting or installing the printer, it
may cause drop in barcode rank. In that happens, barcode rank may improve by carrying out [Bidirectional Printing Adjustment]. ("Bi-directional Printing Adjustment" on page 130)
93
Chapter3 Handling
2D Symbols - Matrix code type
❏ 300 dpi
ANSI Grade C or higher minimum module size
[in units of 300 dpi]
2D Symbols
QR Code - 45555
Micro QR - 5 6 5 5 5
Aztec - 44444
DataMatrix - 34333
MaxiCode - 21 21 21 21 21
❏ 600dpi
Orienta-
tion
Matte
Paper
Syn-
thetic
Glossy
Paper
Glossy
Film
High
Glossy
Paper
ANSI Grade C or higher minimum module size
[in units of 600 dpi]
2D Symbols
QR Code - 9 10 9 9 9
Micro QR - 11 12 11 11 11
Aztec - 88888
DataMatrix - 78777
MaxiCode - 21 21 21 21 21
• If vibrations or shocks are applied to the printer during transporting or installing the printer, it
may cause drop in barcode rank. In that happens, barcode rank may improve by carrying out [Bidirectional Printing Adjustment]. ("Bi-directional Printing Adjustment" on page 130)
Orienta-
tion
Matte
Paper
Syn-
thetic
Glossy
Paper
Glossy
Film
High
Glossy
Paper
94
Chapter3 Handling
Specifying Data of 2D Symbols
See the following descriptions to specify 2D symbol data.
PDF417 / MicroPDF417
• If the number of columns and rows is 0, they are automatically calculated.
• When specifying a number other than 0, specify the numbers so that multiplying the columns by the rows
equals 928 or lower.
QR Code
• According to the data size, the version is automatically changed to the version appropriate to the size.
Micro QR Code
• The size is automatically determined.
MaxiCode
• Specify a special character as described below.
Control character Hexadecimal
SHIFT 0x7B, 0x53
CODE B 0x7B, 0x42
CODE C 0x7B, 0x43
FNC1 0x7B, 0x31
FNC2 0x7B, 0x32
FNC3 0x7B, 0x33
FNC4 0x7B, 0x34
DataMatrix
• If data immediately after { does not apply to any one of the followings, an error will occur.
Control character ASCII
FNC1 {1
'{' {{
GS1 DataBar Stacked / GS1 DataBar Stacked Omnidirectional
• Do not include the application identifier “01” in the beginning of data.
• You do not need to add a check digit in the data.
• Printing the 2D symbol with a composite symbol is supported. When printing the 2D symbol with a compos-
ite symbol, use “\|” or “|\” to separate the barcode data from the data for the composite symbol. First enter
data for the composite symbol, then enter data for the 2D symbol.
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Chapter3 Handling
GS1 DataBar Expanded Stacked
• Multiple GS1 DataBar Expanded barcodes can be stacked. The way to specify the data is the same with that
for GS1 DataBar Expanded. For details, see "GS1 DataBar Expanded" on page 88.
rinting the 2D symbol with a composite symbol is supported. When printing the 2D symbol with a compos-
• P
ite sy
mbol, use “\|” or “|\” to separate the barcode data from the data for the composite symbol. First enter
data for the composite symbol, then enter data for the 2D symbol.
AztecCode
• Both the full range mode and the compact mode are supported.
How to Print
Open print data file in an application, and specify 2D symbol font, point, and language that you have set on the
printer driver, and then print it.
• The 2D symbol font size cannot be changed from the point set in [Specified Point]. If you specify a size
other than the specified one, the 2D symbol is not printed.
• Some application such as .NET application may not be able to display or let you select the 2D symbol
font registered by the printer driver. If that occurs, use the [Font Replacement] function of the printer
driver to replace a True Type font with the 2D symbol font. See "Printing Barcodes / 2D Symbols on
.N
ET
Environment" on page 97.
96
Chapter3 Handling
Printing Barcodes / 2D Symbols on .NET Environment
Since .NET Framework supports only True Type fonts and Open Type fonts, barcode or 2D symbol fonts registered in the printer driver cannot be printed. To solve the problem, use the [Font Replacement] function of the
printer driver to replace a True Type font with the barcode or 2D symbol font. Then you can print the barcode
or 2D symbol fonts from an application on .NET Framework environment.
On the application, font name of the replaced True Type font is displayed, however, when the data is printed, the
barcode or 2D symbol is printed.
Font Replacement
To set font replacement, open the printer driver, select [Driver Utilities] tab, and then select [Font Replacement].
Make the following settings.
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•Replacement True Type Font
∗ Select a True Type font you want to substitute.
•Replacement Target Font
∗ Select a barcode or 2D symbol font you wan to use.
Click [OK].
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The True Type font is replaced with the barcode or 2D symbol font.
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Printing Barcodes/2D Symbols
In the print data file, specify the True Type font that you replaced with the barcode or 2D symbol font, and specify the point and language.
• The point of barcode or 2D symbol is predetermined.
Check the point in the [Barcode and 2D Symbol Settings] on the [Driver Utilities] window. If you specify a value other than the specified one, the barcode or 2D symbol is not printed.
• You cannot use the replaced True Type font for data other than barcode or 2D symbol data. If you use
the font for other characters, the characters will not be printed. Therefore, make sure to select a True
Type font that you do not use for printing data other than barcodes or 2D symbols.
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[General] window
[Options] window
Favorite Settings
Favorite Settings
The Favorite Settings function allows you to register and manage print settings of the printer driver.
Note that this function is completely different from the [Favorite Setting] available from the control
panel of the printer, and they are not compatible with each other.
The print settings include the settings available on the [General] and [Options] windows. Various settings such
as paper type, paper layout, user-defined paper settings are included in the print settings.
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Features
• When printing from an application, the registered print settings can be set as default print settings.
After you make print settings, click [Save as Favorite Setting] to register the print settings.
• Many sets of print settings can be registered in [Favorite Settings].
If you frequently use multiple sets of print settings due to use of different sizes or types of paper or other reasons, register each set of the print settings to [Favorite Settings] so that you can complete print settings just by
selecting the set from the [Favorite Settings] list. This also allows you to prevent misprint due to wrong print
settings.
(If you change paper type or size, you may need to change the [Media Detect] setting of the printer.)
Registering Print Settings in [Favorite Settings]
Make the print settings to match them with the paper you use.
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Configure the print settings on the [General] and [Options] windows. When using a user-defined paper,
select it from the [Media Name] list on the [General] window.
Click [Save as Favorite Setting]. The Save/Delete Favorite Setting screen appears.
2
The current settings are displayed on the right side of the screen.
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