EPSON Stylus C64
Printer Parts
Paper support
Left
edge
guide
Printer cover
Output tray
Output tray
extension
Ink cartridges
Media
EPSON paper name Size
Premium Bright White Paper Letter S041586
Photo Quality Ink Jet Paper Letter
A4
Legal
Photo Quality Ink Jet Cards A6 S041054
Glossy Photo Paper (Photo Paper) 4 × 6 - 20 sheets
4 × 6 - 50 sheets
Letter - 20 sheets
Letter - 50 sheets
Letter - 100 sheets
Letter - 500 sheets
A4
Matte Paper Heavyweight Letter S041257
Double-Sided Matte Paper Letter S041568
Premium Semigloss Photo Paper Letter S041331
Ink Jet Transparencies Letter S041064
DURABrite® Ink Glossy Photo Paper Letter
4 × 6
Part
number
S041062
S041061
S041067
S041134
S041671
S041141
S041649
S041271
S041272
S041140
S041731
S041734
Printer Specifications
Power button and light
Paper button and light
Ink button and light
Accessories
Ink Cartridges
Cartridge Part number
Black T044120
Cyan T044220
Magenta T044320
Yellow T044420
Color multi-pack T044520
Printing
Printing method On-demand ink jet
Nozzle configuration
Black 90 nozzles
Color 87 nozzles (29 each: cyan, magenta, yellow)
Print direction Bidirectional with logic seeking
Control code ESC/P2
EPSON Remote
Interface USB
®
Raster
8/03 EPSON Stylus C64 - 1
EPSON Stylus C64
Mechanical
Paper feed method Friction
Paper path Sheet feeder, rear entry
Sheet feeder
capacity 100 sheets of 24 lb (90 g/m
2
) paper
Dimensions
Storage Width: 17.7 inches (450 mm)
Depth: 9.5 inches (242 mm)
Height: 7.6 inches (192 mm)
Printing Width: 17.7 inches (450 mm)
Depth: 17.2 inches (437 mm)
Height: 12.1 inches (308 mm)
Weight 8.6 lb (3.9 kg) without ink cartridges
Electrical
Specification Value
Input voltage range* 90 to 264 V
Rated frequency range
Input frequency range
Rated current 0.2 to 0.4 A
Power consumption Approx. 12 W (ISO 10561 Letter
* Check the label on the back of the printer for your printer’s
voltage.
50 to 60 Hz
49.5 to 60.5 Hz
Pattern)
Approx. 4.5 W in sleep mode
Approx. 0.8 W in power-off mode
Environmental
Safety Approvals
Safety standards UL 1950, CSA No. 950
EMC FCC part 15 subpart B class B
CSA C22.2 Class B
Ink Cartridges
Specification
Color(s) Black Cyan, magenta, yellow
Print capacity 540 pages/A4 ISO/IEC
Cartridge life 2 years from production date (if unopened)
Storage
temperature
Transit
temperature
Freezing
temperature*
Dimensions 0.5 × 2.9 × 2.2 inches (W × D × H)
** Ink thaws and is usable after approximately 3 hours at
77 °F (25 °C).
Caution:
To ensure good results, use genuine EPSON cartridges and do not
refill them. Other products may cause damage to your printer not
covered by EPSON’s warranties.
Don’t use an ink cartridge if the date on the package has expired.
Black ink cartridge
(T044120)
10561 Letter Pattern;
400 pages at 5% coverage
within 6 months after opening package, at 77 °F (25 °C)
−4 to 104 °F (−20 to 40 °C)
1 month at 104 °F (40 °C)
−22 to 122 °F (−30 to 50 °C)
10 days at 122 °F (50 °C)
3.2 °F (−16 °C)
12.7 × 73.5 × 55.3 mm (W × D × H)
Color ink cartridges
(T044220, T044320,
T044420)
400 pages at 5% coverage
Temperature
Operation 50 to 95 °F (10 to 35 °C)
Storage*
−4 to 140 °F (−20 to 60 °C)
1 month at 104 °F (40 °C)
Transit* –4 to 140 °F (–20 to 60 °C)
120 hours at 140 °F (60 °C)
Humidity (without condensation)
Operation 20 to 80% RH
*
Storage
* Stored in shipping container without condensation
2 - EPSON Stylus C64 8/03
5 to 85% RH
EPSON Stylus C64
Paper
Paper type Size Paper types Thickness Weight
Single sheets Letter (8.5 × 11 inches)
Envelopes No. 10, 4.1 × 9.5 inches (104 × 241 mm)
Premium Bright White Paper Letter (8.5 × 11 inches) Premium Bright White Paper
Ink Jet Paper Letter (8.5 × 11 inches)
Ink Jet Cards A6 (105 × 148 mm) Ink Jet Cards distributed by EPSON — —
Glossy Photo Paper or Photo
Paper
Matte Paper Heavyweight Letter (8.5 × 11 inches) Matte paper distributed by EPSON — —
Double-Sided Matte Paper Letter (8.5 × 11 inches) Double-Sided Matte Paper distributed
Premium Semigloss Photo
Paper
DURABrite Ink Glossy Photo
Paper
Transparencies Letter (8.5 × 11 inches) Transparencies distributed by EPSON — —
Legal (8.5 × 14 inches)
Half letter (statement, 5.5 × 8.5 inches)
Executive (7.5 × 10 inches)
4 × 6
A4 (210 × 297 mm)
A5 (148 × 210 mm)
A6 (105 × 148 mm)
User-defined:
Width: 3.5 to 8.3 inches
Length: 3.5 to 44 inches
DL, 4.3 × 8.7 inches (110 × 220 mm)
C6, 4.4 × 6.4 inches (114 × 162 mm)
132 × 220 (5.2 × 8.7 inches)
Legal (8.5 × 14 inches)
A4 (210 × 297 mm)
Letter (8.5 × 11 inches)
A4 (210 × 297 mm)
4 × 6 inches (114 × 175 mm)
Letter (8.5 × 11 inches) Premium Glossy Photo Paper or
Letter (8.5 × 11 inches)
4 × 6 inches (114 × 175 mm)
Plain bond paper and special ink jet
papers distributed by EPSON
Plain bond paper or air mail paper 0.006 to 0.02 inch
distributed by EPSON
Ink Jet Paper distributed by EPSON — —
Glossy Photo Paper or Photo Paper
distributed by EPSON
by EPSON
Premium Semi Gloss Photo Paper
distributed by EPSON
0.003 to 0.004 inch
(0.08 to
0.11 mm) for plain
bond paper
(0.16 to 0.52 mm)
——
——
——
17 to 24 lb
(64 to 90 g/m2)
for plain bond
paper
12 to 20 lb
(45 to 75 g/m2)
Note:
Always load paper into the sheet feeder short edge first. Load envelopes flap edge left with the flap side down.
Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, EPSON cannot attest to the quality of
any non-EPSON brand or type of paper. Always test samples of paper stock before purchasing large quantities or printing large jobs.
Poor quality paper may reduce print quality and cause paper jams and other problems. If you encounter problems, switch to a higher grade of
paper.
Do not load curled or folded paper.
Use papers under these conditions:
Temperature:59 to 77 °F (15 to 25 °C)
Humidity:40 to 60% RH
8/03 EPSON Stylus C64 - 3
EPSON Stylus C64
Printable area
A
B-L B-R
C
Single sheets or ink jet cards
B-L
D
Envelopes
A: 0.12 inch (3.0 mm)
B-L: 0.12 inch (3.0 mm)
B-R: 0.12 inch (3.0 mm)
C: 0.12 inch (3.0 mm)
D: 0.78 inch (20.0 mm)
* When printing with the 4 × 6 Borderless feature, print quality may
decline in the expanded area. Before printing large jobs using the
borderless setting, print a single sheet to confirm printout quality.
4 × 6 Borderless*
A
B-R
Control Panel
To diagnose some problems, check the printer’s control panel,
as described below, or run a printer check (see page 6).
Lights Explanation
Green P power
light flashes
Red ) paper light
is on
Red paper light
flashes
Red H ink light
flashes
Red H ink light
is on
Green P power
light and red H ink
light are on
Red H paper light
and red H ink light
flash
Green P power
light is off and red
) paper light and
red H ink light are
flashing
The printer is receiving a print job, replacing an ink
cartridge, charging ink, or cleaning the print head.
Your paper ran out. Load more paper, then press the
) paper button to resume printing.
Paper is jammed in the printer. Press the ) paper
button to eject the paper. If that doesn’t work, turn
off the printer, open the cover, and pull the paper
out from the front, including any torn pieces. Then
turn on the printer, reload paper, and press the
) paper button.
One of the cartridges is low on ink. Check the
message that appears on your screen to determine
which cartridge is low. Make sure you have a
replacement cartridge.
One of the cartridges is out of ink or not installed.
Make sure you have a replacement cartridge, then
follow the steps on page 6 to install it.
If you have just installed a new cartridge, it may be
incompatible with the printer or incorrectly installed.
Reinstall it or replace it with the correct cartridge as
described on page 6.
An ink cartridge is not installed correctly. Reinstall it
as described on page 6.
Paper may be blocking movement of the print head.
Turn off the printer, then open the cover and
remove any jammed paper or other foreign objects.
Turn the printer back on. If the lights are still on,
contact your dealer or EPSON as described on your
Start Here sheet.
The printer may have an internal error. Turn off the
printer, wait a few seconds, and turn it on again. If
the lights are still flashing, contact your dealer or
EPSON as described on your Start Here sheet.
4 - EPSON Stylus C64 8/03
EPSON Stylus C64
Installing the First Ink Cartridges
1. Turn on the printer.
2. Lower the printer’s output tray, pull out the extension, and
open the cover.
3. Shake the package of ink cartridges four or five times. Then
remove the cartridges from the package. (Don’t shake them
after removing the packaging.)
5. Lower each ink cartridge down into its holder with the
green circuit board facing the front. Then gently push each
ink cartridge down until it is firmly seated.
The color of the cartridge label should match the marker on
the holder.
6. Close the cartridge cover.
Caution:
Don’t touch the green circuit board on the front of the cartridge;
you may inhibit normal operation and printing.
4. Open the cartridge cover.
7. Press the H ink button and close the printer cover.
The green P power light flashes as your printer charges ink
for several seconds.
Caution:
Don’t turn off the printer while the green P power light is flashing,
unless the printer hasn’t moved or made noise for more than
5 minutes.
8/03 EPSON Stylus C64 - 5
EPSON Stylus C64
Running a Printer Check
You can run a printer check to determine whether a problem
comes from the printer itself or some other source.
1. Make sure both the printer and computer are turned off.
Then disconnect the USB cable from the printer.
2. Make sure letter-size or larger plain paper is loaded in the
printer.
3. Hold down the ) paper button, then press and release the
P power button. Continue holding down the ) paper
button until the green P power light starts to flash, then
release it.
The printer prints a nozzle check pattern. (If the pattern has
gaps, you need to clean the print head; see page 8.)
4. Turn off the printer after it prints the check page. Then
reconnect the cable and turn on your printer and computer.
❏ If the check page prints, the problem probably lies in
your software settings, the USB cable, or your
computer. It’s also possible that your software may not
be installed correctly. See your Start Here sheet for
instructions on reinstalling the printer software.
❏ If the check page doesn’t print, you may have a problem
with your printer. Try the suggestions in your Quick
Guide or online User’s Guide. If nothing works, contact
your dealer or EPSON as described on your Start Here
sheet.
Additional Paper Loading Guidelines
❏ Don’t load paper above the arrow on the left edge guide.
❏ Load the printable side face-up. It’s often brighter or whiter
than the other side.
❏ Always load paper short edge first, even when printing in
landscape mode.
❏ Load letterhead or preprinted paper into the printer top
edge first.
❏ If you’re using special media, follow the instructions that
came with the media.
❏ You can load the following number of sheets of EPSON
special media:
Paper type Loading capacity
Premium Bright White Paper Up to 120 sheets
Photo Quality Ink Jet Paper 80 sheets
Photo Quality Ink Jet Cards 30 cards with a support
sheet beneath the stack
Glossy Photo Paper or Photo Paper 20 sheets
Matte Paper Heavyweight 20 sheets with a support
sheet beneath the stack
Double-Sided Matte Paper 1 sheet
Premium Semigloss Photo Paper 20 sheets
Ink Jet Transparencies 20 sheets with a sheet
of plain paper beneath
the stack
DURABrite Ink Glossy Photo Paper 20 sheets
Selecting the Correct Paper Type
Your printer automatically adjusts itself for the type of paper
you select in your print settings. That’s why the paper Type or
Media Type setting is so important. It tells your printer what
kind of paper you’re using and adjusts the ink coverage
accordingly. The table below lists the settings you should
choose for your paper:
For this paper
Plain paper sheets or envelopes
EPSON Premium Bright White Paper
EPSON Photo Quality Ink Jet Paper
EPSON Photo Quality Ink Jet Cards
EPSON Matte Paper Heavyweight
EPSON Double-Sided Matte Paper
EPSON DURABrite Ink Glossy Photo
Paper
EPSON Glossy Photo Paper
EPSON Photo Paper
EPSON Premium Semigloss Photo Paper
EPSON Ink Jet Transparencies Ink Jet Transparencies
6 - EPSON Stylus C64 8/03
Select this Type or Media
Type setting
Plain Paper / Bright White
Paper
Matte Paper - Heavyweight
DURABrite Ink Glossy Photo
Paper
Glossy Photo Paper
Replacing an Ink Cartridge
Caution:
To ensure good results, use genuine EPSON ink cartridges and
don’t refill them. Other products may cause damage to your printer
not covered by EPSON’s warranty.
You cannot print if a cartridge is empty. Leave any empty cartridges
installed until you have obtained a replacement. Otherwise, the
remaining ink in the nozzles may dry out.
Use these ink cartridges within six months of installing them
and before the expiration date on the package:
❏ Black: T044120
❏ Cyan: T044220
❏ Magenta: T044320
❏ Yellow: T044420
EPSON Stylus C64
Low ink: When the red H ink light flashes, one or more ink
cartridges are low on ink. When you print, you’ll also see a
message on the screen telling you which cartridge is low.
Empty cartridge: When the red H ink light stays on, you need
to replace the cartridge(s). When you print you’ll also see a
message on the screen telling you which cartridge is empty.
1. Turn on the printer.
2. Lower the printer’s output tray, pull out the extension, and
open the cover.
3. Press and release the H ink button. The print head moves to
the left, and the cartridge that needs to be replaced stops
under the _ ink out mark.
5. Open the cartridge cover.
6. Pinch the back tab of the empty cartridge as you lift it out of
the printer.
The P power light also begins to flash.
4. Press the H ink button again.
❏ If more than one cartridge is empty, the next cartridge
moves under the _ ink out mark.
❏ If all the empty cartridges have been identified, the print
head moves to the ink cartridge replacement position.
Note:
You can also use the Status Monitor to find out which cartridge is out
of ink. See your online User’s Guide for more information.
7. Before you remove the new cartridge from its package,
shake it four or five times.
8. Unwrap the new ink cartridge and lower it into the holder.
Push down gently until the cartridge is firmly seated.
Caution
Don’t touch the green circuit board on the front of the cartridge;
you may inhibit normal operation and printing.
9. If you need to replace other ink cartridges, repeat steps 5
through 7 before continuing with step 10.
8/03 EPSON Stylus C64 - 7
EPSON Stylus C64
10. Close the cartridge cover.
11. Close the printer cover and press the H ink button. The
printer begins charging the ink delivery system.
The green P power light flashes and the printer makes
noise. Charging takes about half a minute. When it’s
finished, the green P power light stops flashing and stays
on, and the red H ink light goes out.
Caution:
Never turn off the printer while the P power light is flashing, unless
the printer hasn’t moved or made noise for more than 5 minutes.
Cleaning the Print Head
Running the Head Cleaning Utility
1. Make sure the printer is turned on but not printing, and the
red H ink light is off. (If the red H ink light is flashing or on,
you need to replace a cartridge; see page 6 for details.)
2. Do one of the following:
❏ Windows: right-click the printer icon on your
taskbar (in the lower right corner of your screen).
Select
Head Cleaning.
❏ Macintosh OS X: Open the
select
EPSON Printer Utility. Select Stylus C64 in the
printer list, click
OK, and select Head Cleaning.
❏ Macintosh OS 8.6 to 9.x: Open the File menu and
choose
Page Setup or Print. Click the Utility
button, then click the
3. Follow the instructions on the screen to clean the print
head.
Cleaning takes about 30 seconds, during which the printer
makes some noise and the green P power light flashes.
Caution:
Never turn off the printer while the P power light is flashing, unless
the printer hasn’t moved or made noise for more than 5 minutes.
4. When the green P power light stops flashing, make sure
paper is loaded in the printer, then do the following:
Applications folder and
Head Cleaning button.
If your printouts are unexpectedly light, or dots or lines are
missing, you may need to clean the print head. This unclogs
the nozzles so they can deliver ink properly. Print head
cleaning uses ink, so clean it only if quality declines.
This section explains how to clean the print head using the
Head Cleaning utility.
You can also clean the print head by holding down the H ink
button on the printer for three seconds. (This only works
when the red H ink light is off.
Caution:
When you don’t turn on your printer for a long time, print quality
can decline, so turn it on and print a few pages at least once a
month to maintain good print quality.
Windows: Click
click
Print.
Macintosh: Click
Print nozzle check pattern, then
Confirmation, then click Next.
The nozzle check pattern prints (see the next section for
details).
5. If the nozzle check pattern has no gaps, click
If the pattern has gaps, click
Clean to clean the print head
Finish.
again.
You can also turn the printer off and wait overnight—this
allows any dried ink to soften—and then try cleaning the
print head again.
8 - EPSON Stylus C64 8/03
EPSON Stylus C64
Examining the Nozzle Check Pattern
Examine the nozzle check pattern you printed. Each staggered
line should be solid, with no gaps, as shown:
❏ If your printout looks okay, you’re done.
❏ If you see any gaps (as shown below), clean the print head
again; see the previous section for instructions.
Aligning the Print Head
If your printouts contain misaligned vertical lines, or you see
light or dark horizontal banding, you may need to align the
print head.
1. Turn on the printer.
4. Follow the instructions on the screen to print a test page.
You see a window like this one:
5. On the test page, select the pattern without any visible
bands. You may need to use a magnifying glass or loupe.
6. Select one pattern each for rows 1 to 4, and enter the
number of the best pattern in the corresponding boxes on
the screen. Then click
Next.
If you can’t find an aligned pattern, choose the one that’s
closest to being aligned. Then click
Realignment to print
another test page and repeat this step.
7. After you click
Next, repeat steps 4 through 6.
When you are finished you see a window like this one:
2. Load several sheets of paper.
3. Do one of the following:
❏ Windows: Right-click the printer icon on your
taskbar (in the lower right corner of your screen). Select
Print Head Alignment.
❏ Macintosh OS X: Open the
select
EPSON Printer Utility. Select Stylus C64 in the
printer list, click
OK, and select Print Head Alignment.
Applications folder and
❏ Macintosh OS 8.6 to 9.x: From the File menu, select
Page Setup or Print. Click the Utility button, then
click the
Print Head Alignment button.
8. Follow the instructions on the screen to print the next test
page.
9. On the test page, select the pair of horizontal bars with the
least noticeable light or dark band between them. You may
need to use a magnifying glass or loupe.
10. Enter the number of the best pattern in the corresponding
box on the screen. Then click
Next.
If every pair of horizontal bars has a light or dark band
between them, choose the one that looks the best. Then
click
Realignment to print another test page and repeat
this step.
11. After you click
When you are finished, click
Next, repeat steps 7 through 10.
Finish.
8/03 EPSON Stylus C64 - 9
EPSON Stylus C64
Cleaning the Printer
To keep your printer working at its best, you should clean it
several times a year.
1. Turn off the printer, unplug the power cord, and
disconnect the printer cable.
2. Remove all paper, then use a soft brush to clean any dust or
dirt from the sheet feeder.
3. If the outer case or inside of the sheet feeder is dirty, clean it
with a soft cloth dampened with a mild detergent. Keep the
printer cover closed to prevent water from getting inside.
4. If ink accidentally gets inside the printer, wipe it off with a
damp cloth.
Clean
here
Transporting the Printer
If you need to ship your printer, you must prepare it for
transportation in its original box or one of a similar size.
Caution:
To avoid damage, remove the ink cartridges when transporting the
printer.
1. Turn on the printer.
2. Remove any paper from the printer, then remove the paper
support.
3. Press the H ink button. The print head moves to the ink
cartridge replacement position, and the P power light
begins to flash.
4. Open the cartridge cover.
5. Pinch the back tabs of the cartridges as you lift them out of
the printer.
Warning:
If ink gets on your hands, wash them thoroughly with soap and
water. If ink gets in your eyes, flush them immediately with water.
6. Close the cartridge cover and press the ink button. Wait
until the print head locks in the far right position, then turn
off the printer.
7. Unplug the power cord from the electrical outlet. Then
disconnect the printer cable from the printer.
Warning:
Don’t touch the gears inside the printer.
Caution:
Never use a hard or abrasive brush, alcohol, or paint thinner for
cleaning; they can damage the printer components and case.
Don’t get water on the printer components and don’t spray
lubricants or oils inside the printer.
8. Remove any paper from the printer and remove the paper
support.
9. Open the printer cover and secure the ink cartridge holder
to the case with tape.
10 - EPSON Stylus C64 8/03
EPSON Stylus C64
Caution:
Be sure to remove the tape after installing the printer in its new
location.
10. Close the printer cover, push in the output tray extension,
then close the output tray.
11. Repack the printer and its attachments in the original box
using the protective materials that came with them.
Keep the printer level as you transport it.
After transporting the printer, remove the tape securing the
print head. Plug in and power on your printer, install your ink
cartridges, and test your printer. If you notice a decline in
print quality, clean the print head (see page 8); if output is
misaligned, align the print head (see page 9).
Related Documentation
CPD-16770 EPSON Stylus C64 Start Here
CPD-16771 EPSON Stylus C64 Printer Basics
CPD-16772 EPSON Stylus C64 CD-ROM with Print
Show movies and HTML User’s Guide
8/03 EPSON Stylus C64 - 11
EPSON Stylus C64
12 - EPSON Stylus C64 8/03
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