EPSON PRODUCT SUPPORT BULLETIN
Date: 11/29/2001 Originator: GC/DA
PSB #: PSB.2001.12.001 Authorization:
Reference: TE01-256 Total Pages: 1
Product(s): Stylus COLOR 670/ 740/ 777/ 860/ 880/ 900/ 980, Stylus C40/ C60/ C80, Stylus
Photo 780/ 785EPX/ 820/ 870/ 875DC/ 890/ 1270/ 1280/ 2000P
Subject: Available options for connecting your EPSON printer to Mac OS X 10.0
This bulletin was created to inform you of the currently available options for connecting your
EPSON printer to Mac OS X 10.0.
Choice in Directory Services
Available from : Model
Core Driver version 1.0
Installed with Apple Mac
OS X 10.0 CD-ROM and
later
Core Driver version 1.1
Available via download
from
http://support.epson.com/
Stylus COLOR 670 OK
Stylus COLOR 740 OK
Stylus COLOR 777 OK
Stylus COLOR 860 OK
Stylus COLOR 880 OK
Stylus COLOR 900 OK OK OK
Stylus COLOR 980 OK OK OK
Stylus Photo 780 OK
Stylus Photo 785EPX OK
Stylus Photo 870 OK OK
Stylus Photo 875DC OK
Stylus Photo 890 OK OK
Stylus Photo 1270 OK OK
Stylus Photo 1280 OK OK
Stylus Photo 2000P OK OK
Stylus C40UX
Stylus C60
Stylus C80
Stylus Photo 820
USB EPSON
USB
OK
OK
OK OK
OK
EPSON
AppleTalk
External(1)
EPSON
AppleTalk
Internal(2)
EPSON
Firewire(3)
(1) Refers to EpsonNet 10/100 Base TX External Print Server - C82378*
(2) Refers to EPSON Type-B Ethernet options
(3) Refers to EPSON Type-B Firewire option - C82372*
Page 1 of 1
EPSON
Date: 11/14/2001 Originator: TC
PSB #: PSB.2001.11.003 Authorization:
Reference: N/A Total Pages: 3
Product(s): EPSON Perfection 1250/1650/2450 Series Scanners and Stylus Photo
780/890/1280/785EPX Printers
Subject: Updated Windows Me Printer Drivers for EPSON Photo Print Utility
This bulletin was created to inform you of an issue under Windows Me where the Photo Print Utility in
Epson Smart Panel Version 2.0 will display an error message if attached to an Epson Stylus Photo
780/890/1280/785EPX printer running printer driver version 6.0
Description of Issue:
The Photo Print Utility in Epson Smart Panel Version 2.0 does not work properly with the original
Windows Me driver found on the following printer software CD's with driver ver 6.0.
Stylus Photo 780 CPD-11725
Stylus Photo 785EPX CPD-12100
Stylus Photo 890 CPD-11718
Stylus Photo 1280 CPD-11719
1. The printer driver version can be verified by checking the lower left-hand corner of the "Main" Tab
of the Printers Properties Window.
RODUCT SUPPORT BULLETIN
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2. One of the following error messages may be seen when using the Photo Print Utility with the
printer driver combination listed above.
Errors you may see with the Photo Print patch ver. 1.31E installed
Solution:
To correct this issue the latest printer driver for the Stylus Photo 780/890/1280/785EPX printers is
required. You can download the latest printer drivers from Epson's Driver web site at
support.epson.com. After you have downloaded the appropriate printer driver, see below for the
proper installation instructions.
1. Remove version 6.0 of the printer driver from Windows Control Panel by clicking on the
Add/Remove Programs icon and select "EPSON Printer Software".
2. Click "Add/Remove" button. Once this opens up you will then see your model printer, highlight it
and select "OK". Answer yes to all questions about removing files and Status Monitor 3.
3. Once the Printer has been removed, you can then also remove "EPSON USB Printer Devices.”
4. You will be asked to reboot at this point, power off or disconnect the printer and reboot your
computer.
5. After you have rebooted your computer run the setup.exe program from the location of the
extracted download file to install the new version of your printer driver.
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6. Follow the instructions used in the "Start Here" poster of your printer or follow the directions on the
screen, only connect the USB cable or power on the printer when told to do so by the driver
installation software.
7. Finish by verifying the updated driver versions as follows:
Stylus Photo 780 - Version 6.02/P
Stylus Photo 890/1280 - Version 6.01/P
Stylus Photo 785EPX – Version 6.00 – Note: The updated driver version number is the same
as the original but the currently posted driver is an updated one and it will resolve the issue.
8. Once the printer driver has been installed, verify that is issue has been resolved by opening
Epson Smart Panel and clicking on the Photo Print Button. You will see a progress window that
says "Setting up printer."
9. Before you print, have your media type, print size, and Printer Driver set to the correct settings.
Put a photo on the document glass and Click the "Print" button.
10. When the "Select TWAIN source" window pops up, select "EPSON TWAIN 5" and click OK. Your
photo will be scanned and printed.
Note: You can launch EPSON Photo Print as a standalone application, without needing to launch
Epson Smart Panel. The Photo Print Utility program automatically puts an Entry in the Start menu. To
find this entry click on: Start>Programs>EPSON Scanner>EPSON Photo Print. The program will also
put an “EPSON Photo Print” shortcut icon on your Desktop; you can launch the Photo Print Utility
from the shortcut. If you do not want this icon on the desktop, simply drag it to the Recycle Bin or
highlight the shortcut icon and hit the delete key on your keyboard
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