Epson C44 User Manual

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Page 1

EPSON Stylus C44 User’s Guide 3

About Your Printer 5

About Your Software 7

Loading Paper 8

Single Sheets 8

Printing on Envelopes 9

Special Papers 10

Printing in Windows 11

Printing from a Software Program 12

Selecting the Settings You Use Most Often 15

Printing With Macintosh OS X 16

Printing With the Minimize Margins Feature 19

Printing With Macintosh OS 8.6 to 9.x 22

Selecting the Correct Paper Type 25

Cleaning the Print Head 27

Running the Head Cleaning Utility 27

Examining the Nozzle Check Pattern 28

Purchasing Ink Cartridges 28

Replacing an Ink Cartridge 29

Checking the Ink Supply 29

Ink Cartridge Precautions 30

Removing and Installing Ink Cartridges 31

Aligning the Print Head 33

Cleaning the Printer 35

Transporting the Printer 36

Printer Parts 37

Diagnosing Printer Problems 37

Checking the Printer’s Lights 37

Running a Printer Check 38

Problems and Solutions 39

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Setup and Software Installation Problems 39

Printer Problems 41

Print Quality Problems 42

Paper Feeding Problems 44

Miscellaneous Printout Problems 45

Reinstalling Printer Software 46

Windows 46

Macintosh OS X 47

Macintosh OS 8.6 to 9.x 47

Where To Get Help 48

System Requirements 49

Windows System Requirements 49

Macintosh System Requirements 49

Specifications 50

Printing 50

Paper 50

Ink Cartridges 54

Mechanical 55

Electrical 55

Environmental 56

Safety Approvals 56

Appendix 57

A Note Concerning Responsible Use of Copyrighted Materials 57

Trademarks 58

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EPSON Stylus C44 User’s Guide

This User’s Guide contains instructions on printing with Windows® or on a Macintosh, specifications. To set up your printer and install your Windows XP or Macintosh software, see the Start Here sheet.

To install your Windows 98, Me, or 2000 printer software, see the Installing Software for Windows 98, Windows Me, and Windows 2000 booklet. This booklet also contains safety instructions, your printer warranty, and other important information.

Please follow these guidelines throughout:

Warnings must be followed carefully to avoid bodily injury.

Cautions must be observed to avoid damage to your equipment.

Notes contain important information about your printer.

Tips contain additional hints for better printing.

maintaining the EPSON Stylus® C44, solving basic problems, and

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About Your Printer

Printing with your EPSON Stylus C44 printer is easy, friendly, and fast. Simple enough for even the most inexperienced user, the Stylus C44 prints everything from school reports to family photos with great results.

The Stylus C44 includes Exif (Exchangeable Image File) Print format support, which lets your printer use information stored in your digital camera to print more accurate reproductions of digital camera images.

For added value, the printer supports a wide range of EPSON including Glossy Photo Greeting Cards, Photo Stickers,® and special photo papers in a variety of sizes and finishes. Visit the EPSON StoreSM at www.epsonstore.com for a complete list.

special media,

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About Your Software

The CD-ROM that came with your printer includes all the software you need for printing. See your Start Here sheet for installation instructions.

■ Your printer driver runs your printer and lets you control how your documents

look. You can’t print without it.

Tip: It’s a good idea to check EPSON’s support web site periodically for free updates to your printer driver. Visit http://support.epson.com. Download instructions are posted for your convenience.

EPSON Software™ Film Factory™ is a photo management program that lets you

■

organize, beautify, and print your photos in a flash. Supports Exif Print (except with Mac® OS X).

Note: With Exif Print, image settings such as white balance, contrast, and exposure time are saved in your digital photo files. If your digital camera supports Exif Print, you can use this technology when you print with Exif Print enabled applications like Film Factory.

■

EPSON PhotoCenterSM is EPSON’s free photo-sharing web site where you can

store, organize, and share your photos; print high-resolution photos straight from the web; and create free online postcards with your photos. Your printer software installer lets you add a link to the EPSON PhotoCenter on your desktop.

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Loading Paper

■ Single Sheets

■ Printing on Envelopes

■ Special Papers

Single Sheets

Make sure your printer and computer are turned on.

1. Place your paper against the right edge of the sheet feeder, behind the tab.

2. Press in the locking tab on the left edge guide and slide it against the paper.

Load paper behind the tab

Press the locking tab and slide the left edge guide against the paper

3. Pull out the output tray extension.

Follow these guidelines when loading paper:

■ Always load the short edge first, even when you’re printing landscape oriented

documents.

■ Load the printable side face up. It’s usually whiter or brighter than the other side.

■ Load letterhead or preprinted paper into the printer top edge first.

■ Don’t load paper above the arrow on the left edge guide.

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■ Load the following media types one sheet at a time: Photo Quality Self Adhesive

Sheets, Photo Stickers, and Panoramic Photo Paper.

■ If you’re using special media, follow the instructions that came with the media.

Printing on Envelopes

You can load up to 10 envelopes at a time. Follow these steps to print on No. 10 size envelopes:

1. Load the envelopes short edge first against the right edge of the sheet feeder, behind the tab. The printable side should be up, and the flap side should be down and on the left.

2. Press in the locking tab on the left edge guide and slide it against the envelopes.

Load the printable side up and the flap side down

3. In your application software, set a left margin of approximately 3 inches. Set a top margin of approximately 2 inches. Then type the address.

4. Open your printer software and make the following settings:

■ For paper Type (Windows) or Media Type (Macintosh), select Plain Paper

■ For Orientation, select a Landscape option

■ For Paper Size, select the Envelope #10 option.

5. Do one of the following to preview of your envelope layout:

Windows: Click the

Print Preview box, then click OK. Click Print in the Print

window.

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Macintosh OS X: Click the Preview button on the Print Settings menu.

Macintosh OS 8.6 to 9.x: Click the button on the printer settings menu. Then

click the

Preview button that appears.

6. If you need to change the margins, cancel or close the preview window and adjust the margins in your application software. Then repeat step 4 and step 5.

7. When your preview looks okay, print the envelope:

Windows and Macintosh OS 8.6 to 9.x: Click the Print button on the Print Preview window.

Macintosh OS X: Select click the

Print button on the window that appears.

Print from your application software’s File menu. Then

Special Papers

EPSON offers the following special papers for the EPSON Stylus C44:

Paper name Size Part number

EPSON Premium Bright White Paper Letter (8.5 x 11 inches) S041586

EPSON Photo Quality Ink Jet Paper Letter (8.5 x 11 inches) S041062

A4 (8.3 x 11.7 inches) S041061

Legal (8.5 x 14 inches) S041067

EPSON High Quality Ink Jet Paper Letter (8.5 x 11 inches) S041111

A4 (8.3 x 11.7 inches) S041117

EPSON Photo Quality Ink Jet Cards A6 (4.1 x 5.8 inches) S041054

EPSON Glossy Photo Paper

(EPSON Photo Paper)

4 x 6 inches S041134

S041671

Letter (8.5 x 11 inches) S041141

S041649 S041271 S041272

A4 (8.3 x 11.7 inches) S041140

Panoramic (8.3 x 23 inches)

S041145

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Paper name Size Part number

EPSON All-Purpose Glossy Paper Letter (8.5 x 11 inches) S041654

EPSON Photo Stickers Kit (CD-ROM/paper)

EPSON Photo Stickers (refill)

EPSON Ink Jet Transparencies Letter (8.5 x 11 inches) S041064

EPSON Photo Quality Self Adhesive Sheets

EPSON Photo Quality Glossy Paper Letter (8.5 x 11 inches) S041124

EPSON Matte Paper Heavyweight Letter (8.5 x 11 inches) S041257

EPSON Double-Sided Matte Paper Letter (8.5 x 11 inches) S041568

EPSON Glossy Photo Greeting Card Kit Letter (8.5 x 11 inches) S041606

A6 (4.1 x 5.8 inches) S041144-KIT

A6 (4.1 x 5.8 inches) S041144

A4 (8.3 x 11.7 inches) S041106

A4 (8.3 x 11.7 inches) S041126

Printing in Windows

■ Printing from a Software Program

■ Selecting the Settings You Use Most Often

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Printing from a Software Program

Here’s what to do to print a basic document—such as a newsletter or school project. After you create your document in a software program, follow these steps to print.

1. From the File menu, click

Print. You see a Print window (your window may look

different):

Select your printer here

Click here to open your printer software

2. Make sure EPSON Stylus C44 Series is selected.

3. Click the Properties or Preferences button. (If you see a Setup, Printer, or

Options button, click it. Then click Properties or Preferences on the next

screen.)

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You see your printer Properties (or Preferences) window.

1 Choose your document type

2 Choose your paper type

3 Choose your paper size

4 Click OK

4. Select the type of document you’re printing:

■ Draft: For rough drafts on plain paper. Saves ink.

■ Text: For text-only documents, like letters or reports. Delivers high-quality

text printing.

■ Text & Image: For documents that have both text and images, like

newsletters.

■ Photo: For photos and graphics, when you want good quality with faster

printing.

■ Photo RPM: For photos or graphics, when you need highest quality printing.

Because this setting increases resolution, it also increases print time.

5. Load the right paper for your document. See Loading Paper

for instructions.

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6. If you loaded special paper, choose the correct paper type (click the arrow to scroll through the Type list). If you’re not sure which setting to select, see S

electing the

Correct Paper Type.

7. Select your paper size (click on the arrow to scroll through the Size list).

8. If necessary, select your page orientation: Portrait for documents that are longer than they are wide, or Landscape for documents that are wider than they are long.

9. You can also make these settings:

■ PhotoEnhance: Improves the appearance of low-resolution and improperly

exposed photos. Not available when Black Ink Only is selected.

■ ICM (Image Color Matching): Matches colors on your printout as closely as

possible to the colors you see using ICM-compatible monitors or scanners.

■ Black Ink Only: Prints using only black ink.

■ Reverse Order: Prints your document so that the pages are in the right order

when you retrieve them from the paper tray.

■ Print Preview: Lets you see what your printout will look like before you

print.

Tip: For more information about printer settings, click the Help button, or right-click any item on the screen and then click What’s This?.

10. Click OK to return to the Print window. Then click OK (or Print) to start printing.

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After a moment, this window appears and shows the progress of your print job. You can use the buttons to cancel, pause, or restart printing. You can also see how much ink you have left.

Click to cancel printing

Click to pause or resume printing

Caution: When you’re finished using your printer, make sure you press the

power button to turn it off. Never use a power strip or external switch to turn

off the printer.

Selecting the Settings You Use Most Often

Your printer settings apply only to the program you’re currently using. If you usually print one type of document in different programs—for example, color photos on letter-size paper—you can change the default printer settings for all your programs.

1. Right-click the printer icon on your taskbar (in the lower right corner of your screen).

2. Select

3. Select the default settings you want to use for all your applications. Click OK

Remember that you can always change the settings in your program when you want to print different types of documents.

Printer Settings. You see your printer settings window, as shown in

Printing from a Software Program

when you’re finished.

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Printing With Macintosh OS X

■ Printing With the Minimize Margins Feature

Here’s how to print a basic document, such as a newsletter or school project, if your Macintosh is running OS X. Make sure you have paper in the printer, as described in Loading Paper

Note: If you’re using an application that’s compatible only with Macintosh Classic mode, follow the steps in Printing With M document.

1. From the File menu, select Page Setup. You see a screen like this:

. After you create your document, follow these steps to print it.

acintosh OS 8.6 to 9.x to print your

Select your printer from the Format for pop-up menu

2. Select your printer from the Format for menu.

3. Select your paper size (click on the arrow to scroll through the Paper Size list).

4. If necessary, select your page orientation: for documents that are longer than they are wide, or or for documents that are wider than they are long.

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5. Select Print from the File menu. You see a screen like this:

Click here and select Print Settings

6. Select this:

Print Settings from the pull-down menu. You see a group of settings like

Select the type of paper you loaded

Select the ink color

Select Automatic mode

Select higher quality or faster printing, or an in-between setting (if available)

Click Print

7. Select the following settings:

■ Load the right paper for your document in the printer. If you loaded special

paper, choose the correct paper type in the Media Type list. If you’re not sure which setting to choose, see S

electing the Correct Paper Type.

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■ Set the Ink option to Color to print a color document. To print a black text

document, click

■ Set the Mode option to Automatic. It’s the easiest way to get good printing

Black.

results for most projects.

■ Set the slider to Quality or Speed to select high-quality printing, faster

printing, or an in-between setting (if available). The slider may not be available for some paper types.

8. To select a specific print quality setting, click Advanced Settings and choose a setting from the Print Quality menu:

■ Economy or Economy Plus: For printing drafts on plain paper. Saves ink.

(Economy Plus is only available if you select Black as the ink color.)

■ Normal: For everyday printing needs.

■ Fine: When you want a higher resolution for printing text or text and

graphics.

■ Photo: For printing photographs.

■ Photo RPM: When you want the highest resolution for your photographs

and you don’t mind the longer print time.

9. You can also choose other print settings by selecting these options in the pull-down menu:

■ Copies & Pages: To select the number of copies or a page range

■ Layout: To select page layout options.

■ Output Options: To save your print job as a PDF file.

■ Color Management: To select ColorSync

or adjust the color controls or

gamma setting.

■ Summary: To view a list of all your selections.

■ Save Custom Setting: To save your selections for future use (not available

with Mac OS X 10.2.x.).

10. When you’re ready to print, click

Print. The Print Center icon appears in the

dock on the bottom of your desktop.

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11. Click the Print Center icon. On OS X 10.2.x, double-click Stylus C44. You see a screen like this:

12. To monitor the progress of your print job, do one of the following:

■ Click the print job, then click Delete to delete it

■ Click the print job, then click Hold to pause printing

■ Click a print job marked “Hold” and click Resume to resume printing

■ If multiple print jobs are listed, click a print job, then click the Priority arrow

to reorder the jobs (not available with Mac OS X 10.2.x).

Caution: When you’re finished using your printer, make sure you press the

power button to turn it off. Never use a power strip or external switch to turn

off the printer.

Printing With the Minimize Margins Feature

Follow the steps in the sections below to used the Minimize Margins feature if you need to print within 0.12 inch (3 mm) of the bottom of the page.

Adding the Minimize Margins Feature to Print Center

1. Open Print Center. You see the Printer List.

If your printer is shown in the list, go to step 2.

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If your printer isn’t listed, make sure it is turned on and connected to the Macintosh. Then go to step 2.

2. Click the printer name.

Click printer name

3. Click the

Add or Add Printer button. You see another window listing your

Click Add or Add Printer

printer.

4. Click the printer name again. The Page Setup pull-down menu at the bottom of the screen becomes active.

Click printer name again

Select All in Page Setup menu

5. Open the

Page Setup pull-down menu and select All.

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6. Click the Add button. You see the Printer List again with the Minimize Margins feature available.

7. Close Print Center.

Using the Minimize Margins Feature

1. Open an application and create your print job.

2. When you’re ready to print, select Page Setup from the File menu.

3. Open the Format for pull-down menu and select Stylus C44 (Standard -

Minimize Margins)

Select printer and feature from the Format for menu

4. Select any other necessary page setup features, then click OK.

5. Select

Print from the File menu.

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6. Open the Printer pull-down menu and select Stylus C44 (Standard - Minimize

Margins)

again. Always check to make sure you selected the same setting you

chose in the Page Setup window.

Select same printer and feature from Printer menu

7. Select any other necessary print features, then click Print.

Printing With Macintosh OS 8.6 to 9.x

Here’s what to do to print a basic document—such as a newsletter or school project— if your Macintosh is running OS 8.6 to 9.x. Make sure you have paper in the printer, as described in Loading Paper. After you create your document, follow these steps to print it.

1. From the File menu, select Page Setup. You see the following:

Make sure you see C44 Series

Select your paper size

Select the orientation of your document

2. Make sure C44 Series is selected. If not, select your printer in the Chooser.

3. Select your paper size (click on the arrow to scroll through the Paper Size list).

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4. If necessary, select your page orientation: Portrait for documents that are longer than they are wide, or

Landscape for documents that are wider than they are

long.

5. Then click OK.

Note: For more information about printer settings, click the ? button.

6. From the File menu, select Print. You see a window like the following:

Select the type of paper you loaded

Select the ink color

Select Automatic mode

Select higher quality or faster printing

7. Make the following settings:

■ Choose the paper you’re printing on (click the arrow to scroll through the

Media Type list). If you’re not sure which setting to select, see Selecting the Correct Paper Type.

■ Set the Ink option to Color to print a color document. To print a black text

document, click Black.

■ Set the Mode option to Automatic. It’s the easiest way to get good printing

results on all types of paper.

■ Set the slider in the Mode box to Quality or Speed to select high-quality

printing, faster printing, or an in-between setting.

8. Click

PhotoEnhance to improve the appearance of low-resolution and

improperly exposed photos (works only when Color ink is selected).

9. Click

Custom, and then select ColorSync to match the colors in your printout

as closely as possible to those you see using ColorSync-compatible devices and applications.

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10. To select a specific print quality setting, click Custom, then click the Advanced button that appears. You see the advanced screen. Choose a setting from the Print Quality menu:

■ Economy or Economy Plus: For printing drafts on plain paper. Saves ink.

Economy Plus is available only if you select Black ink.)

(

■ Normal: For everyday printing needs.

■ Fine: When you want a higher resolution for printing text or text and

graphics.

■ Photo: For printing photographs.

■ Photo RPM: When you want the highest resolution for your photographs

and you don’t mind the longer print time.

11. You can also do the following:

■ Click to reduce or enlarge your image, print multiple layouts, or add a

watermark.

■ Click to turn on background printing.

■ Click to change the Print button to Preview. You can then click it to

preview your printout.

■ Click to check your ink levels.

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12. Click Print to start printing. If you turned on background printing, you can select

EPSON MonitorIV from the Application menu in the upper right of your screen.

You see this dialog box:

Click to restart your print job

Click to cancel printing Click to check ink levelsClick to pause printing

Click on the current print job or a waiting print job . . .

Then click here to view details of the selected print job and control print job priorities

Tip: If you’re not using background printing and you need to cancel printing, hold down the

Caution: When you’re finished using your printer, make sure you press the

off the printer.

key and press the . (period) key.

power button to turn it off. Never use a power strip or external switch to turn

Selecting the Correct Paper Type

Your printer automatically adjusts itself for the type of paper you select in your print settings. That’s why the paper Type or Media Type setting is so important. It tells your printer what kind of paper you’re using and adjusts the ink coverage accordingly.

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The table below lists the settings you should choose for your paper:

Select this Type or Media Type

For this paper . . .

setting . . .

Plain paper sheets or envelopes

EPSON Premium Bright White Paper

EPSON High Quality Ink Jet Paper

EPSON Photo Quality Ink Jet Paper

EPSON Photo Quality Ink Jet Cards

EPSON Photo Quality Self Adhesive Sheets

EPSON Matte Paper Heavyweight

EPSON Double-Sided Matte Paper

EPSON Glossy Photo Paper

EPSON Photo Paper

EPSON All-Purpose Glossy Paper

EPSON Photo Quality Glossy Paper

EPSON Glossy Photo Greeting Cards

EPSON Photo Stickers Photo Quality Glossy Film

EPSON Ink Jet Transparencies Ink Jet Transparencies

Plain paper

Photo Quality Ink Jet Paper

Matte Paper - Heavyweight

Glossy Photo Paper

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Cleaning the Print Head

■ Running the Head Cleaning Utility

■ Examining the Nozzle Check Pattern

If your printouts are unexpectedly light, or dots or lines are missing from the image, you may need to clean the print head. This unclogs the nozzles so they can deliver ink properly.

Print head cleaning uses ink, so clean it only if quality declines.

This section explains how to clean the print head using the Head Cleaning utility. This is the recommended method when the printer is connected directly to your computer (not over a network).

You can also clean the print head by holding down the maintenance button on the printer for three seconds (when the red error light is off).

Caution: When you don’t turn on your printer for a long time, the print quality can decline. It’s a good idea to turn on your printer at least once a month to maintain good print quality.

Running the Head Cleaning Utility

1. Make sure the printer is turned on but not printing, and the red error light is

off. (If the red light is flashing or on, you may need to replace the ink cartridge; see Replacing an Ink Cartridge for details.)

2. Do one of the following:

■ Windows: Right-click the printer icon on your taskbar (in the lower right

corner of your screen). Select

■ Macintosh OS X: Double-click the Applications folder on your hard drive.

Double-click

OK. Then click Head Cleaning.

■ Macintosh OS 8.6 to 9.x: Open the File menu and choose Page Setup or

Print. Click the utility button, then click the Head Cleaning button.

EPSON Printer Utility, select the C44 Series printer, and click

Head Cleaning.

3. Follow the instructions on the screen to clean the print head. Cleaning takes about 30 seconds, during which the printer makes some noise and the green

power light flashes.

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Caution: Never turn off the printer while the power light is flashing, unless the printer hasn’t moved or made noise for more than 5 minutes.

4. When the power light stops flashing, run a nozzle check to confirm the print head nozzles are clean.

Make sure plain paper is loaded in the printer and click

Pattern

for details).

5. If the nozzle check pattern has no gaps or lines, click Finish.

If the pattern has white lines, click Clean to clean the print head again.

If you don’t see any improvement after cleaning three or four times, check the solutions in Problems and Solutions. You can also turn the printer off and wait overnight—this allows any dried ink to soften—and then try cleaning the print head again.

. Then click Print. The nozzle check pattern prints (see the next section

Print Nozzle Check

Examining the Nozzle Check Pattern

Examine the nozzle check pattern you print. Each colored square should be solid, with no gaps or lines, as shown:

If your printout looks okay, you’re done.

If you see any white lines or gaps (as shown), clean the print head again; see Running the Head Cleaning Utility for instructions.

Purchasing Ink Cartridges

Use these EPSON ink cartridges within six months of installing them and before the expiration date on the package:

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■ Black ink cartridge: T036

■ Color ink cartridge: T037

Caution: To ensure good results, use genuine EPSON ink cartridges and do not refill them. Other products may cause damage to your printer not covered by EPSON’s warranty.

When you need new ink cartridges, contact your dealer or call EPSON at (800) 873-7766 or visit the EPSON Store at www.epsonstore.com (U.S. sales only). In Canada, please call (800) 463-7766 for dealer referral.

Replacing an Ink Cartridge

■ Checking the Ink Supply

■ Ink Cartridge Precautions

■ Removing and Installing Ink Cartridges

Checking the Ink Supply

When the red error light flashes, an ink cartridge is low on ink. This is a good time to make sure you have a new cartridge. When the red error light stays on, you may need to replace one of the cartridges.

Note: The red error light also comes on if your paper runs out or is jammed, so make sure you check your paper before replacing a cartridge.

When a cartridge is more than six months old, you may need to replace it if printouts don’t look their best. If the quality doesn’t improve after cleaning and aligning the print head, you can replace the cartridge even if the error light is off.

To check your ink supply, do one of the following:

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■ Windows: Double-click the printer icon on your taskbar (in the lower right

corner of your screen). You’ll see a window like the one below showing the ink remaining in each cartridge.

■ Macintosh OS X: Double-click the Applications folder on your hard drive.

Double-click EPSON Printer Utility, select the C44 Series printer, and click

OK. Then click EPSON StatusMonitor. You see a window showing the ink

remaining in each cartridge.

■ Macintosh OS 8.6 to 9.x: Open the File menu and choose Print. Click the

ink icon. You see a window showing the ink remaining in each cartridge.

Ink Cartridge Precautions

Warning: Keep ink cartridges out of the reach of children and do not drink the ink.

If ink gets on your hands, wash them thoroughly with soap and water. If ink gets in your eyes, flush them thoroughly with water.

Caution: To avoid damaging the printer, never move the print head (ink cartridge holders) by hand.

You cannot print if either ink cartridge is empty. Leave the empty cartridge installed in the printer until you have obtained a replacement. Otherwise the ink remaining in the print head nozzles may dry out.

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Removing and Installing Ink Cartridges

Be sure you have a new ink cartridge before you begin. Once you start the ink cartridge replacement procedure, you must complete all the steps in one session.

1. Make sure the printer is turned on and not printing (the green power light should be on, but not flashing). Then open the printer cover.

2. Press the maintenance button for 6 seconds. The print head moves to the cartridge replacement position.

Note: If both cartridges need replacing, the print head moves to the black cartridge position first.

The black cartridge is on the left, and the color cartridge is on the right.

Caution: Don’t touch the ink cartridge sensor above the print head, as shown below:

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3. Pull up the ink cartridge clamp and remove the cartridge. Dispose of it carefully.

4. Unpack the new cartridge and remove the yellow tab.

Black cartridge

Don’t touch the green chips

Color cartridge

Caution: You must remove the yellow tape from the top of the cartridge or you will permanently damage it.

Be careful not to touch the green chip on the front of the cartridge; you might damage the cartridge.

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5. Insert the new cartridge and press down firmly on the clamp. Make sure the clamp is closed completely.

6. Press the maintenance button.

If the other cartridge needs to be replaced, the print head moves into loading position. Repeat step 3 through step 6.

Caution: Don’t move the print head by hand; you could damage the printer. Always use the maintenance button.

7. Wait until ink charging is finished. (The green power light stops flashing and the red error light goes out.) Ink charging takes about 30 seconds.

8. Close the printer cover.

Now you’re ready to print again.

If the red error light remains on and the printer continues to make noise for more than five minutes, open the printer cover and press the power button to turn the printer off. Then make sure that the ink cartridge clamps are completely closed. Close the printer cover and press the maintenance button to finish ink charging. If that doesn’t work, contact EPSON as described in Where To Get Help

Aligning the Print Head

If your printouts contain misaligned vertical lines, you may need to align the print head. Your printer must be connected directly to your computer (not over a network) to use the Print Head Alignment utility.

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Caution: Load plain paper that’s at least 8.27 inches (210 mm) wide to prevent ink from spraying inside the printer and smudging your printouts.

1. Make sure the printer is turned on, but not printing, and letter-size plain paper is loaded.

2. Do one of the following:

■ Windows: Right-click the printer icon on your taskbar (in the lower right

corner of your screen) and select Print Head Alignment.

■ Macintosh OS X: Double-click the Applications folder on your hard drive.

Double-click EPSON Printer Utility, select the C44 Series printer, and click

OK. Then click Print Head Alignment.

■ Macintosh OS 8.6 to 9.x: Open the File menu and choose Page Setup or

Print.

Click the utility button, then click the Print Head Alignment

button.

3. Follow the instructions on the screen to print a test page. You see this window:

4. On the printed page, select the pattern that shows the two vertical lines most precisely printed on top of each other. You may need to use a magnifying glass.

Select one pattern each for rows 1, 2, and 3. Then enter the number of the best pattern for each row in the corresponding boxes on the screen.

5. Click Realignment to print another test page. Make sure the pattern numbered 8 in each row is the best aligned. If not, repeat step 4 and step 5.

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6. When you’re finished, click Finish.

Cleaning the Printer

To keep your printer working at its best, you should clean it several times a year.

1. Turn off the printer and disconnect the USB cable and power cord.

2. Remove all paper, then use a soft brush to clean any dust or dirt from the sheet feeder.

3. Clean the exterior of the printer with a soft, damp cloth.

Caution: Don’t clean or remove the grease from the guide rails shown below.

Don’t clean the guide rails

Caution: Don’t touch any gears inside the printer.

Never use a hard or abrasive brush, or alcohol or thinner for cleaning; they can damage the printer components and case.

Don’t get water on the printer components and don’t spray lubricants or oils inside the printer.

Don’t use any cleaning sheets included with special paper; they may jam inside the printer.

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Transporting the Printer

If you move your printer some distance, you need to prepare it for transportation in its original box or one of a similar size.

Caution: To avoid damage, always leave the ink cartridges installed when transporting the printer.

Be sure to remove the tape used in step 4 after installing the printer in its new location.

1. Turn on the printer, wait until the print head (ink cartridge holders) locks in the far right position, then turn off the printer.

2. Unplug the power cord from the electrical outlet. Then disconnect both the printer cable and the power cord from the printer.

3. Remove any paper from the printer and remove the paper support.

4. Open the printer cover. Secure the print head to the printer with tape as shown, then close the printer cover.

Tape the print head to the printer case

5. Push in the output tray.

6. Repack the printer and its attachments in the original box using the protective materials that came with them.

Keep the printer level as you transport it.

After transporting the printer, remove the tape securing the print head and test your printer. If you notice a decline in print quality, clean the print head (see Cleaning the Print Head); if output is misaligned, align the print head (see Aligning the Print Head).

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Printer Parts

Paper support

Left edge guide

Maintenance button and error light

Power button and light

Diagnosing Printer Problems

■ Checking the Printer’s Lights

Printer cover

Output tray

■ Running a Printer Check

Checking the Printer’s Lights

If the printer’s lights come on or flash, check the explanations listed below.

Lights Explanation

Green power light flashes

The printer is receiving a print job, replacing an ink cartridge, charging ink, or cleaning the print head.

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Red error light is on

Your paper ran out, ink ran out, or paper is jammed. You may also see a message on your screen.

If paper is out, load more paper, then press the

maintenance button to resume printing.

If paper is jammed, press the maintenance button to eject the paper. If that doesn’t work, turn off the printer, open the cover, and pull the paper out from the front, including any torn pieces. Then turn on the printer, reload paper, and press the

maintenance button.

If you see an ink out message on your screen, you need to replace one of your ink cartridges as described in R Ink Cartridge.

eplacing an

Red error light flashes

Green power light is off and red

error light is on

Green power light and red

error light flash

Green power light and red

error light are on after installing an ink cartridge

One of the ink cartridges is low. Make sure you have a replacement cartridge. To determine which cartridge is low, check the ink level as described in Checking the Ink Supply

Paper may be blocking movement of the print head. Turn off the printer, open the cover, and remove any jammed paper or other foreign objects. Then turn the printer on again. If the lights are still on, contact your dealer or EPSON; see Where To Get Help for contact information.

The printer may have an internal error. Turn off the printer, wait a few seconds, and turn it on again. If the lights are still flashing, contact your dealer or EPSON; see Where To Get Help contact information.

One of your ink cartridges is installed incorrectly. Follow the instructions in Removing and Installing Ink Cartridges the cartridge.

for

to reinstall

Running a Printer Check

You can run a printer check to determine whether a problem comes from the printer itself or some other source. The printer check also shows how much black and color ink you have left.

1. Make sure both the printer and computer are turned off. Then disconnect the USB cable from the printer.

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2. Make sure letter-size or larger plain paper is loaded in the printer.

3. Hold down the maintenance button, then press and release the power button. Continue holding down the maintenance button until the green

power light starts to flash, then release it.

The printer prints one page showing its ROM version number, the ink counter code, and a nozzle check pattern. (If the pattern has lines, you need to clean the print head; see Cleaning

the Print Head.)

4. Turn off the printer after it prints the check page. Then reconnect the cable and turn on your printer and computer.

■ If the check page prints, the problem probably lies in your software settings,

the USB cable, or your computer. It’s also possible that your software may not be installed correctly. See Reinstalling Printer Software for instructions on reinstalling the printer software.

■ If the check page doesn’t print, you may have a problem with your printer.

Try the suggestions in Problems and Solutions. If nothing works, contact your dealer or EPSON as described in Where To Get Help.

Problems and Solutions

■ Setup and Software Installation Problems

■ Printer Problems

■ Print Quality Problems

■ Paper Feeding Problems

■ Miscellaneous Printout Problems

Setup and Software Installation Problems

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The printer makes noise after ink cartridge installation.

■ The first time you install ink cartridges, the printer must charge its print head for

about 90 seconds. Wait until charging finishes (the green power light stops flashing) before you turn off the printer, or it may charge improperly and use excess ink the next time you turn it on.

If the printer stops moving or making noise, but the green power light is still flashing after 5 minutes, turn off the printer. If the light is still flashing when you turn it back on, contact EPSON as described in Where To Get Help

■ Turn off the printer, then make sure the ink cartridge clamps are locked down

completely and no packing material remains in the printer. Wait a moment, then turn the printer back on to clear the error.

You’re having problems installing the printer software.

■ Make sure your printer is turned on and the USB cable is securely connected at

both ends. Then carefully follow the installation instructions on the Start Here sheet or the Installing Software for Windows 98, Windows Me, and Windows 2000 booklet. Also make sure your system meets the requirements listed in System Requirements.

■ Close your other programs, including any screen savers and virus protection

software, and install again.

■ If you’re running Macintosh OS 8.6 to 9.x and your printer icon (C44 Series)

doesn’t appear in the Macintosh Chooser, you may have too many items in the Chooser. Delete any unused items and check the Chooser again.

■ For Windows 2000, if you see an error message or your software doesn’t install

correctly, you may not have software installation privileges. Contact your System Administrator.

■ In Windows 2000 or XP, don’t select Block under Control Panel > System >

Hardware > Driver Signing

■ Make sure your Windows system was not upgraded from Windows 95. The USB

; select Ignore or Warn instead.

Printer Device Driver may not install correctly.

■ Make sure the USB Controller is working properly in Device Manager. See your

Windows help system for details. If it’s not working, contact your computer manufacturer.

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Printer Problems

Only the green power light is on, but nothing prints.

■ Make sure the USB cable is connected securely and that the cable meets the

requirements listed in System Requirements

■ Run a printer check as described in Running a Printer Check. If the check page

prints, make sure your software is installed correctly.

The printer sounds as though it is printing, but nothing prints.

■ Make sure the print head nozzles are not clogged. To clean the print head, see

Cleaning the Print Head.

■ The printer won’t operate properly if it’s tilted or at an angle. Place it on a flat,

stable surface that extends beyond the printer base in all directions.

Your printer makes noise when you turn it on or after it has been sitting for awhile.

Your printer is performing routine maintenance.

Printing is too slow.

Make sure your system meets the requirements listed in System Requirements. If you’re printing a high-resolution image, you need more than the minimum requirements listed. You may also need to:

■ Clear space on your hard drive or run a defragmentation utility.

■ Close programs that you’re not using.

■ Increase your system’s memory.

For the fastest printing, try these tips:

■ Choose black ink in your printer software if your document doesn’t include color.

■ For Windows, choose Draft for Quality Type.

■ For Macintosh, set the Quality/Speed slider to Speed.

■ If your printer is connected to a hub, disconnect unused USB devices.

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Print Quality Problems

You see banding (light lines).

■ The print head nozzles may need cleaning; see Cleaning the Print Head for

instructions.

■ Make sure the paper Type or Media Type setting matches the paper you loaded;

see Selecting the Correct Paper Type for guidelines.

■ Make sure the printable side of the paper is face up. It’s usually whiter or shinier.

■ The ink cartridges may need replacing; see Replacing an Ink Cartridge for

instructions.

■ If you have a Macintosh, try using Automatic mode. See Printing With

Macintosh OS X or Printing With Macintosh OS 8.6 to 9.x for instructions.

■ Run the Print Head Alignment utility; see Aligning the Print Head for

instructions.

Your printout is blurry or smeared.

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■ Make sure your paper isn’t damp or curled, or loaded face down (the printable

side should be face up).

■ Use a support sheet with special paper, or try loading your paper one sheet at a

time.

■ Use EPSON papers to ensure proper saturation and absorption of genuine

EPSON inks.

■ Remove each sheet from the output tray as it is printed, especially if you’re

printing on transparencies.

■ Avoid handling printouts on glossy paper or transparencies for a few hours to

allow the ink to set.

■ If ink smears on the back of a printout, clean the inside of the printer as described

in Cleaning the Printer.

Your printout is faint or has gaps.

■ The print head nozzles may need cleaning; see Cleaning the Print Head for

instructions.

■ The ink cartridges may be old or low on ink. See Replacing an Ink Cartridge for

details.

■ Make sure the paper Type or Media Type setting matches the paper you loaded.

See S

electing the Correct Paper Type for guidelines.

■ Make sure your paper isn’t damaged, old, dirty, or loaded face down. If it is,

reload a new stack of paper with the printable side up; it is usually whiter or shinier than the other side.

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You see wrong or missing colors.

■ Make sure your printer software is not set to use black ink only.

■ The print head nozzles may need cleaning; see Cleaning the Print Head for

instructions.

■ The ink cartridges may be old or low on ink. See Replacing an Ink Cartridge for

details.

■ Try turning off PhotoEnhance.

■ For Macintosh, try using Automatic mode.

■ For Macintosh, try changing the Gamma setting; see Printing With Macintosh

OS X or Printing With Macintosh OS 8.6 to 9.x.

■ Your printed colors can never exactly match your on-screen colors. However, you

can use a color management system to get as close as possible. Try using the ICM (Windows) or ColorSync (Macintosh) setting.

Your printout is grainy.

■ Try using a higher quality paper.

■ Select Photo RPM for Quality Type (Windows) or Print Quality (Macintosh).

Remember that this setting increases print time.

■ Run the Print Head Alignment utility; see Aligning the Print Head for

instructions.

■ You may need to increase the image resolution or print it in a smaller size; see

your software documentation.

Paper Feeding Problems

Paper doesn’t eject fully or is wrinkled.

■ If the paper doesn’t eject fully, you may have set the wrong paper size. Press the

maintenance button to eject the paper, and then select the correct paper size.

■ If it’s wrinkled when it ejects, the paper may be damp or too thin. See Paper for

paper specifications.

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Paper doesn’t feed correctly or jams in the printer.

■ If paper doesn’t feed, remove it from the sheet feeder. Reload it against the right

edge, behind the tabs, then slide the left edge guide against the paper.

■ If multiple pages feed at once, remove the paper from the sheet feeder, fan the

edges to separate the sheets, then reload it.

■ If paper jams, press the maintenance button for several seconds to clear the

jam. If that doesn’t work, open the cover and pull the paper out from the front, including small pieces that may have torn off. Reload the paper and press the

maintenance button.

If your paper loads incorrectly or jams frequently:

■ Use new, smooth, high-quality paper, loaded printable side up.

■ Fan the edges of the stack of paper to separate the sheets.

■ Don’t load paper above the arrow mark inside the left edge guide.

■ Place the paper against the right edge behind the tab. Slide the left edge guide

against it, but not too tightly.

Miscellaneous Printout Problems

The image is inverted, as if viewed in a mirror.

■ Turn off the mirror setting in your application program.

■ For Macintosh, turn off Flip Horizontal in the Advanced window of your printer

driver (Macintosh OS 8.6 to 9.x) or Print Settings window (Macintosh OS X).

The printer prints blank pages.

■ Make sure your printer is selected in Windows. For Macintosh OS X, open the

Print Center and make sure your printer is selected in the Printer List. For Macintosh OS 9.x or earlier, make sure your printer is selected in the Chooser.

■ The print head nozzles may need cleaning; see Cleaning the Print Head for

instructions.

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The margins are incorrect.

■ Make sure the paper settings are correct for your paper size. For instructions, see

rinting in Windows, Printing With Macintosh OS X, or Printing With

Macintosh OS 8.6 to 9.x.

■ Use the Print Preview option in your printer software to check your margins

before you print.

■ Make sure your paper is positioned next to the right side of the feeder.

You see incorrect characters.

■ Make sure the USB cable is securely connected and meets the requirements in

System Requirements. Then try printing again.

■ Make sure your printer is selected in your software, or is set as the active printer in

the Macintosh Chooser (OS 8.6 to 9.x) or Print Center (OS X).

■ If you’re using a switch box or USB hub with your printer, connect the printer

directly to your computer.

Reinstalling Printer Software

■ Windows

■ Macintosh OS X

■ Macintosh OS 8.6 to 9.x

Windows

You can reinstall your printer software over your currently installed printer software. Make sure the printer is connected to your computer, then follow these steps:

1. Turn the printer on. Then insert the EPSON CD-ROM in your drive. If you see the Options Menu, go to step 3.

If you don’t see the Options Menu, continue with step 2.

2. Windows XP: Click Start, then click My Computer. Double-click EPSON. You see the Options Menu.

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Other Windows systems: Double-click My Computer on your desktop, then double-click

3. Click Reinstall Printer Driver. Then follow the instructions on the screen to reinstall your driver.

4. Click Exit to close the Options Menu.

EPSON. You see the Options Menu.

Macintosh OS X

You can reinstall your printer software over your currently installed printer software. Follow these steps:

1. Insert the EPSON CD-ROM in your drive.

2. Double-click the EPSON CD-ROM icon, and then double-click the

EPSON OSX Installer icon.

3. At the Main Menu, select Install Printer Driver. ( You may be asked to enter an administrator password.)

4. Follow the on-screen instructions to upgrade the printer software and restart your Macintosh.

Macintosh OS 8.6 to 9.x

Follow these steps to uninstall your printer software first:

1. Insert your printer software CD-ROM.

2. Double-click the

EPSON OS9 Installer icon. The Main Menu appears.

3. Click Install Printer Driver. On the installer screen, click the arrow in the Easy Install list at the top and select bottom and follow the instructions.

4. Restart your Macintosh, then follow the instructions on the Start Here sheet to reinstall your software.

EPSON CD-ROM icon (if necessary) and double-click the

Uninstall. Then click the Uninstall button at the

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Where To Get Help

EPSON provides technical assistance 24 hours a day through the electronic support services and automated telephone services listed below:

Service Access

World Wide Web

Automated Telephone Services

From the Internet, you can reach EPSON Support at http://support.epson.com. At this site, you can download drivers and other files, look at product documentation, access troubleshooting information, and receive technical advice through e-mail.

A variety of automated help services are available 24 hours a day, seven days a week. To use these services, you must have a touch tone telephone and call (800) 922-8911. Your SoundAdvice Express Code is 70440. Use this code to quickly select the EPSON Stylus C44 in SoundAdvice.

You can purchase ink cartridges, paper, manuals, and accessories from EPSON at (800) 873-7766, or visit the EPSON Store at www.epsonstore.com (U.S. sales only). In Canada, please call (800) 463-7766 for dealer referral.

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System Requirements

■ Windows System Requirements

■ Macintosh System Requirements

Windows System Requirements

To use your printer and its software, your system should have:

■ A Microsoft

Windows compatible PC with a Pentium®-equivalent processor

(233 MHz or faster recommended)

■ Microsoft Windows XP, Windows 2000, Windows Me, or Windows 98

■ At least 64MB RAM (128MB recommended)

■ 100MB free hard disk space (200MB or more recommended)

■ VGA or better display adapter and monitor

■ 2x CD-ROM or DVD drive for installing the printer software (4x or faster

recommended)

■ A shielded USB “AB” cable up to 6.5 feet (2 meters) long.

Macintosh System Requirements

To use your printer and its software, your system should have:

■ An Apple iMac

■ Macintosh OS 8.5.1 through 9.x, OS X 10.1 or higher (Macintosh OS 9.0 or

later recommended)

™

series or Power Macintosh® G3 or G4 with built-in USB port

■ At least 32MB RAM for OS 8.6 through OS 9.x (64MB recommended); 128MB

RAM recommended for OS X

■ At least 100MB free hard disk space (200MB recommended)

■ VGA display or better

■ 2x CD-ROM or DVD drive for installing the printer software (4x or faster

recommended)

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■ A shielded USB “AB” cable up to 6.5 feet (2 meters) long.

Specifications

■ Printing

■ Paper

■ Ink Cartridges

■ Mechanical

■ Electrical

■ Environmental

■ Safety Approvals

Printing

Printing method On-demand ink jet

Nozzle configuration Black: 48 nozzles

Color: 45 nozzles (15 each: cyan, magenta, yellow)

Print direction Bidirectional with logic seeking

Input buffer 12KB

Paper

Note: Poor quality paper may reduce print quality and cause paper jams or other problems. If you encounter problems, switch to a higher grade paper.

Do not load curled or folded paper.

Avoid extremes in temperature or humidity when printing. Optimum printing temperature ranges from 55 to 77 °F, and optimum humidity ranges from 40 to 60% RH.

Store EPSON Self-Adhesive Sheets under the following conditions: 59 to 86 °F, and 20 to 60% RH.

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Plain Paper, All-Purpose Glossy Paper, Premium Bright White Paper, Photo Quality and High Quality Ink Jet Paper

Size Letter (8.5 x 11 inches)

Half letter (5.5 x 8.5 inches)

Legal (8.5 x 14 inches)

Executive (7.25 x 10.5 inches)

A4 (8.3 x 11.7 inches)

A5 (5.8 x 8.27 inches)

User-defined: Width: 3.5 to 9.5 inches Length: 3.5 to 44 inches

Paper types Plain bond paper or special paper distributed by EPSON

Thickness (for plain bond paper)

Weight (for plain bond paper)

0.003 to 0.004 inch

17 to 24 lb (64 to 90 g/m

Envelopes

Size No. 10 (4.13 x 9.5 inches)

DL (4.33 x 8.7 inches)

C6 (4.49 x 6.38 inches)

132 x 220 mm (5.2 x 8.7 inches)

Paper types Plain bond paper, airmail

Thickness 0.006 to 0.02 inch

Weight 12 to 20 lb (45 to 75 g/m

)

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Glossy Photo Paper and Photo Paper

Size Letter (8.5 x 11 inches)

4 x 6 inches

Panoramic (8.3 x 23.4 inches)

A4 (8.3 x 11.7 inches)