EPSON Stylus® C42 Series
Printer Basics
Copyright Notice
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior
written permission of SEIKO EPSON CORPORATION. The information contained herein is designed only for
use with this EPSON printer. EPSON is not responsible for any use of this information as applied to other
printers.
Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of this product or third
parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse,
or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the
U.S.) failure to strictly comply with SEIKO EPSON CORPORATION’s operating and maintenance instructions.
SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the use of any
options or any consumable products other than those designated as Original EPSON Products or EPSON
Approved Products by SEIKO EPSON CORPORATION.
A Note Concerning Responsible Use of Copyrighted Materials
Digital cameras and scanners, like photocopiers, conventional cameras, and ink jet printers, can be misused by
improper copying and reprinting of copyrighted material. While some countries’ laws permit limited copying of
copyrighted material in certain circumstances, those circumstances may not be as broad as some people assume.
EPSON encourages each user to be responsible and respectful of the copyright laws when using digital cameras,
scanners, and ink jet printers.
Trademarks
EPSON, EPSON Stylus, EPSON Photo Stickers, and MicroWeave are registered trademarks of SEIKO EPSON
CORPORATION.
EPSON Print Lab, SoundAdvice, and EPSON Store are service marks, and PhotoEnhance is a trademark of Epson
America, Inc.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of
their respective owners. EPSON disclaims any and all rights in those marks.
The E
NERGY STAR
Copyright © 2002 by Epson America, Inc. 6/02
emblem does not represent EPA endorsement of any product or service.
2
Contents
WELCOME! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
About Your Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Warnings, Cautions, Notes, and Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
PRINTING FROM START TO FINISH . . . . . . . . . . . . . . . . . . . . 7
Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printing in Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Selecting the Settings You Use Most Often . . . . . . . . . . . . . . . . . . . . . . . . .
Printing on a Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Macintosh OS X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Macintosh OS 8.5.1 to 9.x . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printing on Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Selecting the Correct Paper Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
12
13
13
17
20
22
MAINTAINING YOUR PRINTER . . . . . . . . . . . . . . . . . . . . . . . . 23
Cleaning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Running the Head Cleaning Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Examining the Nozzle Check Pattern . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
23
24
25
5
6
8
9
Replacing an Ink Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Ink Cartridge Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Removing and Installing Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . .
Aligning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Transporting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
25
26
27
29
30
31
3
SOLVING PROBLEMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Printer Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Diagnosing Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Running a Printer Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setup and Software Installation Problems . . . . . . . . . . . . . . . . . . . . . . . . . .
Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Paper Feeding Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Miscellaneous Printout Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Reinstalling Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Macintosh OS 8.5.1 to 9.x . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Macintosh OS X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Where To Get Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
33
34
35
36
36
37
38
41
42
43
43
44
44
46
REQUIREMENTS AND SPECIFICATIONS . . . . . . . . . . . . . . . . 47
Windows System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
47
Macintosh System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
48
49
EPSON INK JET PAPERS AND INK CARTRIDGES . . . . . . . . . 54
HOW TO ORDER EPSON INK AND PAPER . . . . . . . . . . . . . . . 55
INDEX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
4
Welcome!
Printing with your EPSON Stylus® C42 printer is easy, friendly, and fast. Simple
enough for even the most inexperienced user, the Stylus C42 prints everything from
school reports to family photos with great results.
For added value, it supports a wide range of EPSON® special media, including
Glossy Photo Greeting Cards, Photo Stickers,® and special photo papers in a variety
of sizes and finishes. Visit the EPSON Store at www.epsonstore.com for a complete
list.
It’s a good idea to check EPSON’s support web site periodically for free
updates to your printer software. Visit http://support.epson.com.
Download instructions are posted for your convenience.
About Your Documentation
SM
To set up your printer and install your Windows® XP or Macintosh® software, see the
Start Here sheet.
To install your Windows 98, Me, or 2000 printer software, see the Installing Software
for Windows 98, Windows Me, and Windows 2000 booklet. This booklet also contains
safety instructions, your printer warranty, and other important information.
This online manual contains information about:
Printing with Windows or on a Macintosh
■
Maintaining the printer
■
Solving basic problems
■
System requirements and printer specifications
■
Welcome!
5
Warnings, Cautions, Notes, and Tips
Please follow these guidelines:
Warnings must be followed carefully to avoid bodily injury.
Cautions must be observed to avoid damage to your equipment.
Notes contain important information about your printer.
Tips contain additional hints for better printing.
Welcome!
6
Printing From Start to Finish
Before you start, make sure your printer software is installed as described on the Start
Here sheet or Installing Software for Windows 98, Windows Me, and Windows 2000
booklet.
No matter what you print, you need to remember two things:
Use the right paper.
■
For the best-looking photos, most vivid colors, and sharpest text, always use
EPSON ink jet papers.
Choose the right Paper Type setting (Media Type setting on the Macintosh).
■
Your printer automatically adjusts itself for each type of paper. That’s why this
setting is important. It tells your printer what kind of paper you’re using. So
remember to check your Paper Type setting every time you print. If you’re not
sure which setting to use with your paper, see page 22.
Follow the instructions in these sections:
Loading Paper on page 8
■
Printing in Windows on page 9
■
Printing on a Macintosh on page 13
■
Printing on Envelopes on page 20
■
Selecting the Correct Paper Type on page 22
■
Printing From Start to Finish
7
Loading Paper
Make sure your printer and computer are turned on.
1. Place your paper against the right edge of the sheet feeder, behind the tab.
2. Press in the locking tab on the left edge guide and slide it against the paper.
Load paper
behind the tab
Press the locking
tab and slide the
left edge guide
against the paper
3. Pull out the output tray extension.
Follow these guidelines when loading paper:
Always load the short edge first, even when you’re printing landscape oriented
■
documents.
Load the printable side face up. It’s usually whiter or brighter than the other side.
■
Load letterhead or preprinted paper into the printer top edge first.
■
Don’t load paper above the arrow on the left edge guide.
■
Load the following media types one sheet at a time: Photo Quality Self Adhesive
■
Sheets, Photo Stickers,, and Panoramic Photo Paper.
If you’re using special media, follow the instructions that came with the media.
■
Printing From Start to Finish
8
Printing in Windows
Here’s what to do to print a basic document—such as a newsletter or school project.
Make sure you have paper in the printer, as described on page 8. After you create your
document in a software program, follow these steps to print.
1. From the File menu, click
different):
2. Make sure
3. Click the
Options
EPSON Stylus C42 Series
Properties
Preferences
or
button, click it. Then click
Print
. You see a Print window (your window may look
Select your printer here
Click here to
open your printer
software
is selected.
button. (If you see a
Properties
Preferences
or
Setup, Printer
on the next screen.)
, or
Printing From Start to Finish
9
You see your printer Properties (or Preferences) window.
2 Choose your
paper type . . .
3 and paper size
4. Select the type of document you’re printing:
1 Choose your
document type
4 Click here
■ Draft
■ Text
: For rough drafts on plain paper. Saves ink.
: For text-only documents, like letters or reports. Delivers high-quality
text printing.
■ Text & Image
■ Photo
: For photos and graphics, when you want good quality with faster
: For documents that have both text and images, like newsletters.
printing.
■ Photo RPM
: For photos or graphics, when you need highest quality printing.
Because this setting increases resolution, it also increases print time.
5. Load the right paper for your document. See page 8 for loading instgructions.
Printing From Start to Finish
10
6. If you loaded special paper, choose the correct
paper type (click the arrow to scroll through the
Type
list). If you’re not sure which setting to
select, see page 22.
7. Select your paper size (click on the arrow to
scroll through the
Size
list).
8. If necessary, select your page orientation:
Portrait
are wide, or
for documents that are longer than they
Landscape
for documents that are wider than they are long.
9. You can also make these settings:
■ Photo Enhance
exposed photos. Does not work when
■ ICM
(Image Color Matching): Matches colors on your printout as closely as
: Improves the appearance of low-resolution and improperly
Black Ink Only
is selected.
possible to the colors you see using ICM-compatible monitors or scanners.
■ Black Ink Only
■ Reverse Order
: Prints using only black ink.
: Prints your document so that the pages are in the right order
when you retrieve them from the paper tray.
■ Print Preview
For more information about printer settings, click the Help button, or
right-click any item on the screen and then click What’s This?.
: Lets you see what your printout will look like before you print.
10. Click OK to return to the Print window. Then click OK (or
Print
) to start printing.
Printing From Start to Finish
11
After a moment, this window appears and shows the progress of your print job. You
can use the buttons to cancel, pause, or restart printing. You can also see how much
ink you have left.
Click to cancel printing
Click to pause or resume printing
When you’re finished using your printer, make sure you press the
P power button to turn it off. Never use a power strip or external switch
to turn off the printer.
Selecting the Settings You Use Most Often
Your printer settings apply only to the program you’re currently using. If you usually
print one type of document in different programs—for example, color photos on
letter-size paper—you can change the default printer settings for all your programs.
1. Right-click the printer icon on your taskbar (in the lower right corner of your
screen).
2. Select
3. Select the default settings you want to use for all your applications. Click OK
Remember that you can always change the settings in your program when you want to
print different types of documents.
Printer Settings
shown on page 10.
when you’re finished.
. You see your printer Preferences (Properties) window, as
Printing From Start to Finish
12
Printing on a Macintosh
This section explains how to use your EPSON Stylus C42 to print from a Macintosh
running either OS X or OS 8.5.1 to 9.x.
Macintosh OS X
Here’s how to print a basic document, such as a newsletter or school project, if your
Macintosh is running OS X. Make sure you have paper in the printer, as described on
page 8. After you create your document, follow these steps to print.
If you’re using an application that’s compatible only with Macintosh
Classic mode, follow the steps on page 17 to print your document.
1. From the File menu, select
2. Select your printer from the
Page Setup
Format for
. You see a screen like this:
Select your printer
from the Format for
pop-up menu
menu.
3. Select the Paper Size, Orientation, and any other settings you want to use and
click OK.
Printing From Start to Finish
13
4. Select
Print
from the File menu. You see a screen like this:
Click here and select
Print Settings
5. Select
this:
Print Settings
from the pull-down menu. You see a group of settings like
Select the type of
paper you loaded
Select the ink color
Select Automatic mode
Select higher quality
or faster printing, or
an in-between setting
(if available)
Click Print
Printing From Start to Finish
14
6. Select the following settings:
Load the right paper for your document in the printer. If you loaded special
■
paper, choose the correct paper type in the Media Type list. If you’re not sure
which setting to choose, see page 22.
Black
Color
to print a color document. To print a black text
.
Automatic
. It’s the easiest way to get good printing
Set the Ink option to
■
document, click
Set the Mode option to
■
results for most projects.
Set the slider to
■
Quality
or
Speed
to select high-quality printing, faster
printing, or an in-between setting (if available). (The slider may not be
available for some paper types.)
7. To select a specific print quality setting, click
Advanced Settings
and choose a
setting from the Print Quality menu:
Economy Plus
■ Economy
or
only available if you select
■ Normal
■ Fine
■ Photo
■ Photo RPM
, for everyday printing needs
, when you want a higher resolution for printing text or text and graphics
, when you’re printing photographs
, when you want the highest resolution for your photographs and
, for printing drafts. Saves ink. (
Black
as the ink color.)
Economy Plus
you don’t mind the longer print time.
8. You can also choose other print settings by selecting these options in the
pull-down menu:
is
■ Copies & Pages
■ Layout
■ Output Options
■ Color Management
, to select page layout options
, to select the number of copies or a page range
, to save your print job as a PDF file
gamma setting
■ Summary
■ Save Custom Setting
, to view a list of all your selections
, to select ColorSync® or adjust the color controls or
, to save your selections for future use.
Printing From Start to Finish
15
9. When you’re ready to print, click
on the bottom of your desktop.
Print
. The Print Center icon appears in the dock
If you click the Print Center icon and then double-click the
C42 Series (USB)
icon in
the Printer List, you see a screen like this:
Click to
reorder
print jobs
Select a print
job, then . . .
click a button to
Delete, Hold
(pause), or
Resume printing
From here you can monitor the progress of your print job or do one of the following:
Click the print job, then click
■
Click the print job, then click
■
Click a print job marked “Hold” and click
■
Delete
Hold
to delete it
to pause printing
Resume
to resume printing
If multiple print jobs are listed, click a print job, then click the
■
reorder the jobs.
When you’re finished using your printer, make sure you press the
P power button to turn it off. Never use a power strip or external switch
to turn off the printer.
Printing From Start to Finish
Priority
arrow to
16
Macintosh OS 8.5.1 to 9.x
Here’s what to do to print a basic document—such as a newsletter or school project—
if your Macintosh is running OS 8.5.1 to 9.x. Make sure you have paper in the
printer, as described on page 8. After you create your document, follow these steps to
print.
1. From the File menu, select
2. Make sure
C42 Series
Page Setup
is selected.
. You see the following:
Make sure you see
C42 Series
Select your paper size
Select the orientation
of your document
If not, you need to select your printer in the Chooser.
3. Select the correct Paper Size, Orientation, and other settings. Then click OK.
For more information about printer settings, click the ? button.
4. From the File menu, select
Print
. You see a window like the following:
Select Automatic mode
Select higher quality or faster printing
Printing From Start to Finish
Select the type of
paper you loaded
Select the
ink color
17
5. Make the following settings:
Choose the paper you’re printing on (click the arrow to scroll through the
■
Media Type list). If you’re not sure which setting to select, see page 22.
Black
Color
.
Automatic
Set the Ink option to
■
document, click
Set the Mode option to
■
results on all types of paper.
Set the slider in the Mode box to
■
printing, faster printing, or an in-between setting.
6. You can also do the following:
Click to reduce or enlarge your image, print multiple layouts, or add a
■
watermark.
Click to turn on background printing.
■
Click to change the
■
Print
preview your printout.
Click to check your ink levels. If the red
■
check to see if one of your ink cartridges is low or empty.
■
Click
to improve the appearance of low-resolution and
PhotoEnhance
improperly exposed photos. Only works when
■
Click
, and then select
Custom
as closely as possible to those you see using ColorSync-compatible devices and
applications.
to print a color document. To print a black text
. It’s the easiest way to get good printing
Quality
button to
Speed
or
Preview
to select high-quality
. You can then click it to
b error light is on or flashing,
Color
ink is selected.
ColorSync
to match the colors in your printout
■
Click
Custom
, and then click the
Advanced
button that appears to select a
specific setting for print quality or to change color management settings.
Print Quality settings include
Normal
for everyday printing needs,
for text or text and graphics,
Photo RPM
when you want the highest resolution for your photographs and
Economy
Fine
Photo
when you’re printing photographs, and
Economy Plus
and
for draft printing,
when you want a higher resolution
don’t mind the longer print time.
Printing From Start to Finish
18
7. Click
Print
EPSON Monitor3
Click on the
current print job
or
a waiting print
job . . .
Then click here to
view details of the
selected print job
and control print
job prioritities
If you’re not using background printing and you need to cancel printing,
hold down the
to start printing. If you turned on background printing, you can select
from the Macintosh Application menu to see this dialog box:
Click to restart your print job
Click to cancel printing Click to check ink levelsClick to pause printing
J
key and press the . (period) key.
When you’re finished using your printer, make sure you press the
P power button to turn it off. Never use a power strip or external switch
to turn off the printer.
Printing From Start to Finish
19
Printing on Envelopes
You can load up to 10 envelopes at a time. Follow these steps to print on No. 10 size
envelopes:
1. Load the envelopes short edge first against the right edge of the sheet feeder,
behind the tab. The printable side should be up, and the flap side should be down
and on the left.
2. Press in the locking tab on the left edge guide and slide it against the envelopes.
Load the printable
side up and the flap
side down
3. In your application software, set a left margin of approximately 3 inches. Set a top
margin of approximately 2 inches. Then type the address.
4. Open your printer software and make the following settings:
For Paper Type (Windows) or Media Type (Macintosh), select
■
For Orientation, select
■
For Paper Size, select
■
Macintosh OS X) or
Landscape
Envelope #10 (4 1/8 × 9 1/2 in)
Envelope #10
(Macintosh OS 8.5.1 to 9.x).
(Windows and
Printing From Start to Finish
Plain Paper
20
5. Do one of the following to view a preview of your envelope:
Windows:
Click the
(Properties) window. Click
Macintosh OS X:
Macintosh OS 8.5.1 to 9.x:
Then click the
Print Preview
Click the
Preview
box, then click OK to close your Preferences
Print
on the Print window.
Preview
button on the Print Settings menu.
Click the button on the printer settings menu.
button that appears.
6. If you need to change the margins, cancel or close the preview window and adjust
the margins in your application software. Then repeat step 5.
7. When your preview looks okay, print the envelope:
Windows and Macintosh OS 8.5.1 to 9.x:
Click the
Print
button on the Print
Preview window.
Macintosh OS X:
click the
Print
button on the window that appears.
Select
Print
from your application software’s File menu. Then
Printing From Start to Finish
21
Selecting the Correct Paper Type
Your printer automatically adjusts itself for the type
of paper you select in your print settings. That’s why
the Paper Type setting (Media Type setting in
Macintosh) is so important. It tells your printer what
kind of paper you’re using and adjusts the ink
coverage accordingly.
The table below lists the settings you should choose
for your paper:
For this paper . . . Select this Paper setting . . .
Plain paper sheets or envelopes
EPSON Premium Bright White Paper
EPSON High Quality Ink Jet Paper
EPSON Photo Quality Ink Jet Paper
EPSON Photo Quality Ink Jet Cards
EPSON Photo Quality Self Adhesive Sheets
EPSON Glossy Photo Paper
EPSON Photo Paper
EPSON Photo Quality Glossy Paper
EPSON Glossy Photo Greeting Cards
EPSON Photo Stickers
EPSON Photo Quality Glossy Film
EPSON Ink Jet Transparencies Ink Jet Transparencies
EPSON Matte Paper Heavyweight
EPSON Double-Sided Matte Paper
Plain paper
Photo Quality Ink Jet Paper
Glossy Photo Paper
Photo Quality Glossy Film
Matte Paper - Heavyweight
Printing From Start to Finish
22
Maintaining Your Printer
This chapter describes maintenance procedures to keep your printer working at its
best, and preparation steps for moving your printer. Follow the instructions here for:
Cleaning the Print Head below
■
Replacing an Ink Cartridge on page 25
■
Aligning the Print Head on page 29
■
Cleaning the Printer on page 30
■
Transporting the Printer on page 31
■
Cleaning the Print Head
If your printouts are unexpectedly light, or dots or lines are missing from the image,
you may need to clean the print head. This unclogs the nozzles so they can deliver ink
properly.
Print head cleaning uses ink, so clean it only if quality declines.
This section explains how to clean the print head using the Head Cleaning utility.
This is the recommended method when the printer is connected directly to your
computer (not over a network).
You can also clean the print head by holding down the b maintenance button on the
printer for three seconds (when the red b error light is off).
When you don’t turn on your printer for a long time, the print quality can
decline. It’s a good idea to turn on your printer at least once a month to
maintain good print quality.
Maintaining Your Printer
23
Running the Head Cleaning Utility
1. Make sure the printer is turned on but not printing, and the red
error light is
b
off. (If the red light is flashing or on, you may need to replace the ink cartridge;
see page 25 for details.)
2. Do one of the following:
■
Windows
corner of your screen). Select
■
Macintosh OS 8.5.1 to 9.x
Print
■
Macintosh OS X
Double-click
Printer List window, and click OK. Then click the
: Right-click the printer icon on your taskbar (in the lower right
Head Cleaning
: Open the File menu and choose
. Click the Utility button, then click the
: Double-click the
EPSON Printer Utility
Applications
, select the
.
Page Setup
Head Cleaning
folder on your hard drive.
C42 Series
printer in the
Head Cleaning
button.
button.
3. Follow the instructions on the screen to clean the print head. Cleaning takes
about 30 seconds, during which the printer makes some noise and the green
P power light flashes.
Never turn off the printer while the
printer hasn’t moved or made noise for more than 5 minutes.
4. When the
P power light stops flashing, run a nozzle check to confirm the print
P power light is flashing, unless the
head nozzles are clean.
or
Make sure plain paper is loaded in the printer and click
Pattern
. Then click
Print
. The nozzle check pattern prints (see the next section for
Print Nozzle Check
details).
5. If the nozzle check pattern has no gaps or lines, click
If the pattern has white lines, click
Clean
to clean the print head again.
Finish
.
If you don’t see any improvement after cleaning three or four times, check the
solutions beginning on page 38. You can also turn the printer off and wait
overnight—this allows any dried ink to soften—and then try cleaning the print
head again.
Maintaining Your Printer
24
Examining the Nozzle Check Pattern
Examine the nozzle check pattern you print.
Each colored square should be solid, with no
gaps or lines, as shown:
If your printout looks okay, you’re done.
■
If you see any white lines or gaps (as shown),
■
clean the print head again; see page 24 for
instructions.
Replacing an Ink Cartridge
When the red b error light flashes, an ink cartridge is low on ink. This is a good time
to make sure you have a new cartridge. When the red b error light stays on, you may
need to replace one of the cartridges.
The red
your paper runs out or is jammed, so
make sure you check your paper before
replacing a cartridge.
b
error light also comes on if
To check your ink supply, do one of the
following:
■
Windows
: Double-click the printer
icon on your taskbar (in the lower right
corner of your screen). You’ll see a
window like the one on the right
showing the ink remaining in each
cartridge.
You can also double-click the Ink Monitor icon on your taskbar. You see a
window showing the amount of ink remaining. You can click the
Buy Now
button to launch your web browser and order ink cartridges online.
Maintaining Your Printer
25
■
Macintosh OS 8.5.1 to 9.x
: Open the File menu and choose
Print
ink icon. You see a window showing the ink remaining in each cartridge.
. Click the
■
Macintosh OS X
Double-click
: Double-click the
EPSON Printer Utility
List window, and click OK. Then click the
Applications
, select the
folder on your hard drive.
C42 Series
EPSON StatusMonitor
printer in the Printer
button. You
see a window showing the ink remaining in each cartridge.
When a cartridge is more than six months old, you may need to replace it if printouts
don’t look their best. If the quality doesn’t improve after cleaning and aligning the
print head, you can replace the cartridge even if the b error light is off.
Use these EPSON ink cartridges within six months of installing them and before the
expiration date on the package:
Black ink cartridge: T036120
■
Color ink cartridge: T037020
■
Look for ink cartridge packages labelled T036 (black) or T037 (color).
To ensure good results, use genuine EPSON ink cartridges and do not
refill them. Other products may cause damage to your printer not covered
by EPSON’s warranty.
When you need new ink cartridges, contact your dealer or call EPSON at
(800) 873-7766 or visit the EPSON Store at www.epsonstore.com (U.S. sales only).
In Canada, please call (800) 463-7766 for dealer referral.
Ink Cartridge Precautions
Keep ink cartridges out of the reach of children and do not drink the ink.
If ink gets on your hands, wash them thoroughly with soap and water. If
ink gets in your eyes, flush them thoroughly with water.
To avoid damaging the printer, never move the print head (ink cartridge
holders) by hand.
You cannot print if either ink cartridge is empty. Leave the empty cartridge
installed in the printer until you have obtained a replacement. Otherwise
the ink remaining in the print head nozzles may dry out.
Maintaining Your Printer
26
Removing and Installing Ink Cartridges
Be sure you have a new ink cartridge before you begin. Once you start the ink
cartridge replacement procedure, you must complete all the steps in one session.
1. Make sure the printer is turned on and not printing (the green
should be on, but not flashing). Then open the printer cover.
2. Press the ( maintenance button for
6 seconds. The print head moves to
the cartridge replacement position.
If both cartridges need replacing, the
print head moves to the black
cartridge position first.
The black cartridge is on the left, and
the color cartridge is on the right.
3. Pull up the ink cartridge clamp and
remove the cartridge. Dispose of it
carefully.
P power light
4. Unpack the new cartridge and
remove the yellow tab.
You must remove the
yellow tape from the top of
the cartridge or you will
permanently damage it.
Be careful not to touch the
green chip on the front of
the cartridge; you might
damage the cartridge.
Black
cartridge
Don’t touch the
green chips
Color
cartridge
Maintaining Your Printer
27
5. Insert the new cartridge and press
down firmly on the clamp. Make sure
the clamp is closed completely.
6. Press the ( maintenance button.
If the other cartridge needs to be
replaced, the print head moves into
loading postion. Repeat steps 4
through 6.
Don’t move the print head
by hand; you could damage
the printer. Always use the
(
maintenance button.
Maintenance
button
7. Wait until ink charging is finished. (The green P power light stops flashing and
the red ( error light goes out.) Ink charging takes about 30 seconds.
8. Close the printer cover.
Now you’re ready to print again.
If the red ( error light remains on and the printer continues to make noise for more
than five minutes, open the printer cover and press the P power button to turn the
printer off. Then make sure that the ink cartridge clamps are completely closed. Close
the printer cover and press the ( maintenance button to finish ink charging. If that
doesn’t work, contact EPSON as described on page 46.
Maintaining Your Printer
28
Aligning the Print Head
If your printouts contain misaligned vertical lines, you may need to align the print
head. Your printer must be connected directly to your computer (not over a network)
to use the Print Head Alignment utility.
Load plain paper that’s at least 8.27 inches (210 mm) wide to prevent
ink from spraying inside the printer and smudging your printouts.
1. Make sure the printer is turned on, but not printing, and letter-size plain paper is
loaded.
2. Do one of the following:
■
Windows:
Right-click the printer icon on your taskbar (in the lower right
corner of your screen) and select
■
Macintosh OS 8.5.1 to 9.x:
Print. Then click the Utility button. In the Utility menu, click the
Print Head Alignment
■
Macintosh OS X
Double-click
EPSON Printer Utility
button.
: Double-click the
Printer List window, and click OK. Then click the
button.
3. Follow the instructions on the
screen to print a test page. You see
this window:
4. On the printed page, select the
pattern that shows the two vertical
lines most precisely printed on top
of each other. You may need to use
a magnifying glass.
Select one pattern each for rows 1,
2, and 3. Then enter the number of
the best pattern for each row in the
corresponding boxes on the screen.
Print Head Alignment
.
Open the File menu and choose
Applications
, select the
folder on your hard drive.
C42 Series
printer in the
Print Head Alignment
Page Setup or
Maintaining Your Printer
29
5. Click
Realignment
to print another test page. Make sure the pattern numbered 8
in each row is the best aligned. If not, repeat steps 4 and 5.
6. When you’re finished, click
Finish
.
Cleaning the Printer
To keep your printer working at its best, you should clean it several times a year.
1. Turn off the printer and disconnect the USB cable and power cord.
2. Remove all paper, then use a soft brush to clean any dust or dirt from the sheet
feeder.
3. Clean the exterior of the printer with a soft, damp cloth.
Never use a hard or abrasive brush, or alcohol or thinner for cleaning;
they can damage the printer components and case.
Don’t get water on the printer components and don’t spray lubricants or
oils inside the printer.
Don’t use any cleaning sheets included with special paper; they may
jam inside the printer.
Maintaining Your Printer
30
Transporting the Printer
r
If you move your printer some distance, you need to prepare it for transportation in
its original box or one of a similar size.
To avoid damage, always leave the ink cartridges installed when
transporting the printer.
Be sure to remove the tape used in step 4 after installing the printer in its
new location.
1. Turn on the printer, wait until the print head (ink cartridge holders) locks in the
far right position, then turn off the printer.
2. Unplug the power cord from the electrical outlet. Then disconnect both the
printer cable and the power cord from the printer.
3. Remove any paper from the printer and remove the paper support.
4. Open the printer cover. Secure the print
head to the printer with tape as shown, then
close the printer cover.
5. Push in the output tray.
Tape the print
head to the printe
case
6. Repack the printer and its attachments in the
original box using the protective materials
that came with them.
Keep the printer level as you transport it.
After transporting the printer, remove the tape securing the print head and test your
printer. If you notice a decline in print quality, clean the print head (see page 23); if
output is misaligned, align the print head (see page 29).
Maintaining Your Printer
31
Solving Problems
This section gives you the basics for diagnosing and solving printer problems.
First see “Diagnosing Printer Problems” on page 34 to help determine what the cause
of the problem may be. Refer to the pictures on page 33 if you need help identifying
parts of the printer.
It’s a good idea to check EPSON’s support web site periodically for free
updates to your printer driver. Visit http://support.epson.com. Download
instructions are posted for your convenience.
Then see these sections for solutions:
Setup and Software Installation Problems on page 36
■
Printer Problems on page 37
■
Print Quality Problems on page 38
■
Paper Feeding Problems on page 41
■
Miscellaneous Printout Problems on page 42
■
Reinstalling Printer Software on page 43
■
Where To Get Help on page 46
■
Solving Problems
32
Printer Parts
Paper support
Left edge guide
Maintenance button
and error light
Power button
and light
Printer cover
Output tray
Print head (ink
cartridge holders)
Solving Problems
33
Diagnosing Printer Problems
First, check the printer’s lights as described below, or run a printer check as described
on page 35.
Lights Explanation
P
Green
flashes
Red b error light is onYour paper ran out, ink ran out, or paper is jammed. You may also
power light
The printer is receiving a print job, replacing an ink cartridge,
charging ink, or cleaning the print head.
see a message on your screen.
If paper is out, load more paper, then press the
■
maintenance button to resume printing.
b
If paper is jammed, press the b maintenance button
■
to eject the paper. If that doesn’t work, turn off the printer,
open the cover, and pull the paper out from the front, including
any torn pieces. Then turn on the printer, reload paper, and
maintenance button.
press the
If you see an ink out message on your screen, you need to
■
replace one of your ink cartridges. Replace the cartridge as
described on page 25.
b
Red
flashes
Green
light is off and red
b
Green
and red
flash
Green
and red
are on after installing
an ink cartridge
error light
b
P
power
error light is on
P
power light
error light
b
P
power light
error light
b
One of the ink cartridges is low. Make sure you have a replacement
cartridge. To determine which cartridge is low, check the ink level
as described on pages 25 and 26.
Paper may be blocking movement of the print head. Turn off the
printer, open the cover, and remove any jammed paper or other
foreign objects. Then turn the printer on again. If the lights are still
on, contact your dealer or EPSON; see page 46 for contact
information.
The printer may have an internal error. Turn off the printer, wait a
few seconds, and turn it on again. If the lights are still flashing,
contact your dealer or EPSON; see page 46 for contact information.
One of your ink cartridges is installed incorrectly. Follow the
instructions beginning on page 27 to remove and reinstall the
cartridge.
Solving Problems
34
Running a Printer Check
You can run a printer check to determine whether a problem comes from the printer
itself or some other source. The printer check also shows how much black and color
ink you have left.
1. Make sure both the printer and computer are turned off. Then disconnect the
USB cable from the printer.
2. Make sure letter-size or larger plain paper is loaded in the printer.
3. Hold down the b maintenance
button, then press and release the
Ppower button. Continue holding
down the b maintenance button
until the green
flash, then release it.
The printer prints one page showing
its ROM version number, the ink
counter code, and a nozzle check
pattern. (If the pattern has lines, you
need to clean the print head; see
page 23.)
P power light starts to
4. Turn off the printer after it prints the check page. Then reconnect the cable and
turn on your printer and computer.
If the check page prints, the problem probably lies in your software settings,
■
the USB cable, or your computer. It’s also possible that your software may not
be installed correctly. See page 43 for instructions on reinstalling the printer
software.
If the check page doesn’t print, you may have a problem with your printer.
■
Try the suggestions in “Problems and Solutions” beginning on page 36. If
nothing works, contact your dealer or EPSON as described on page 46.
Solving Problems
35
Problems and Solutions
Setup and Software Installation Problems
The printer makes noise after ink
cartridge installation.
The first time you install ink
■
cartridges, the printer must
charge its print head for about
90 seconds. Wait until charging
finishes (the green
P power
light stops flashing) before you
turn off the printer, or it may
charge improperly and use
excess ink the next time you
turn it on.
If the printer stops moving or
making noise, but the green
P power light is still flashing
after 5 minutes, turn off the
printer. If the light is still
flashing when you turn it back
on, contact EPSON as
described on page 46.
Turn off the printer, then make
■
sure the ink cartridge clamps are
locked down completely and no
packing material remains in the
printer. Wait a moment, then
turn the printer back on to clear
the error.
You’re having problems installing
the printer software.
Make sure your printer is turned
■
on and the USB cable is securely
connected at both ends. Then
carefully follow the installation
instructions on the Start Here
sheet or the Installing Software
for Windows 98, Windows Me,
and Windows 2000 booklet.
Also make sure your system
meets the requirements starting
on page 47.
Close your other programs,
■
including any screen savers and
virus protection software, and
install again.
If you’re running Macintosh
■
OS 8.5.1 to 9.x and your
printer icon (
C42 Series
)
doesn’t appear in the Macintosh
Chooser, you may have too
many items in the Chooser.
Delete any unused items and
check the Chooser again.
Solving Problems
36
For Windows 2000, if you see
■
an error message or your
software doesn’t install
correctly, you may not have
software installation privileges.
Contact your System
Administrator.
In Windows 2000 or XP,
■
don’t select
Panel > System > Hardware >
Driver Signing
Warn
Make sure your Windows
■
Block
instead.
under
; select
Ignore
system was not upgraded from
Windows 95. The USB Printer
Device Driver may not install
correctly if you upgraded from
Windows 95.
Make sure the USB Controller
■
is working properly in Device
Manager. See your Windows
help system for details. If it’s not
working, contact your computer
manufacturer.
Control
or
Printer Problems
Only the
on, but nothing prints.
■
■
The printer sounds as though it is
printing, but nothing prints.
■
■
green
P power light is
Make sure the USB cable is
connected securely and that the
cable meets the requirements
beginning on page 47.
Run a printer check as described
on page 35. If the check page
prints, make sure your software
is installed correctly.
Make sure the print head
nozzles are not clogged. To
clean the print head, see
page 23.
The printer won’t operate
properly if it’s tilted or at an
angle. Place it on a flat, stable
surface that extends beyond the
printer base in all directions.
Solving Problems
37
Your printer makes noise when
you turn it on or after it has been
sitting for awhile.
Print Quality Problems
Your printer is performing routine
maintenance.
Printing is too slow.
Make sure your system meets the
requirements listed on page 47 and
page 48. If you’re printing a
high-resolution image, you need
more than the minimum
requirements listed. You may also
need to:
Clear space on your hard drive
■
or run a defragmentation utility.
Close programs that you’re not
■
using.
Increase your system’s memory.
■
For the fastest printing, try these
tips:
Choose black ink in your
■
printer software if your
document doesn’t include color.
For Windows, choose
■
Draft
for
Quality Type.
For Macintosh, set the
■
Quality/Speed slider to
If your printer is connected to a
■
Speed
hub, disconnect unused USB
devices.
You see banding (light lines).
The print head nozzles may
■
need cleaning; see page 23 for
instructions.
Make sure the Paper Type
■
setting (Media Type setting for
Macintosh) matches the paper
you loaded; see page 22 for
guidelines.
Make sure the printable side of
■
the paper is face up. It’s usually
whiter or shinier.
The ink cartridges may need
■
replacing. To replace an ink
cartridge, see page 25.
If you have a Macintosh, try
■
.
using Automatic mode. See
page 14 (Macintosh OS X) or
page 17 (Macintosh OS 8.5.1 to
9.x) for instructions.
Solving Problems
38
Run the Print Head Alignment
■
utility; see page 29 for
instructions.
Your printout is blurry or
smeared.
Make sure your paper isn’t
■
damp or curled, or loaded face
down (the printable side should
be face up).
Use a support sheet with special
■
paper, or try loading your paper
one sheet at a time.
Use EPSON papers to ensure
■
proper saturation and
absorption of genuine EPSON
inks.
Run the Print Head Alignment
■
utility. See page 29 for
instructions.
Your printout is faint or has gaps.
The print head nozzles may
■
need cleaning; see page 23 for
instructions.
The ink cartridges may be old or
■
low on ink. To replace an ink
cartridge, see page 25.
Make sure the Paper Type
■
setting (Media Type setting for
Macintosh) matches the paper
you loaded. See page 22 for
guidelines.
Make sure your paper isn’t
■
damaged, old, dirty, or loaded
face down. If it is, reload a new
stack of paper with the printable
side up; it is usually whiter or
shinier than the other side.
Solving Problems
39
You see wrong or missing colors.
Your printout is grainy.
Make sure your printer software
■
is not set to use black ink only.
The print head nozzles may
■
need cleaning; see page 23 for
instructions.
The ink cartridges may be old or
■
low on ink. To replace an ink
cartridge, see page 25.
Try turning off PhotoEnhance.
■
For Macintosh, try using
■
Automatic mode.
For Macintosh, try changing the
■
Gamma
setting; see page 18 for
instructions on accessing the
Advanced window (Macintosh
OS 8.5.1 to 9.x), or page 15 to
access the Color Management
window (Macintosh OS X).
Try using a higher quality
■
paper.
■
Select
Photo RPM
for Quality
Type (Windows) or Print
Quality (Macintosh).
Remember that this setting
increases print time.
Run the Print Head Alignment
■
utility. See page 29 for
instructions.
You may need to increase the
■
image resolution or print it in a
smaller size; see your software
documentation.
Your printed colors can never
■
exactly match your on-screen
colors. However, you can use a
color management system to get
as close as possible. Try using
ICM
the
ColorSync
(Windows) or
(Macintosh) setting.
Solving Problems
40
Paper Feeding Problems
Paper doesn’t eject fully or is
wrinkled.
If the paper doesn’t eject fully,
■
you may have set the wrong
paper size. Press the b
maintenance button to eject the
paper, and then select the
correct paper size.
If it’s wrinkled when it ejects,
■
the paper may be damp or too
thin. See page 51 for paper
specifications.
Paper doesn’t feed correctly or
jams in the printer.
If paper doesn’t feed, remove it
■
from the sheet feeder. Reload it
against the right edge, behind
the tabs, then slide the left edge
guide against the paper.
If paper jams, press the
■
maintenance button for
b
several seconds to clear the jam.
If that doesn’t work, open the
cover and pull the paper out
from the front, including small
pieces that may have torn off.
Reload the paper and press the
maintenance button.
b
If your paper loads incorrectly or
jams frequently:
Use new, smooth, high-quality
■
paper, loaded printable side up.
Fan the edges of the stack of
■
paper to separate the sheets.
Don’t load paper above the
■
arrow mark inside the left edge
guide.
Place the paper against the right
■
edge behind the tab. Slide the
left edge guide against it, but
not too tightly.
If multiple pages feed at once,
■
remove the paper from the sheet
feeder, fan the edges to separate
the sheets, then reload it.
Solving Problems
41
Miscellaneous Printout Problems
The image is inverted, as if viewed
in a mirror.
Turn off the mirror setting in
■
your application program.
For Macintosh, turn off
■
Horizontal
in the Advanced
window of your printer driver
(Macintosh OS 8.5.1 to 9.x) or
Print Settings window
(Macintosh OS X).
Flip
The margins are incorrect.
Make sure the paper settings are
■
correct for your paper size. For
instructions, see page 11
(Windows), page 13
(Macintosh OS X), or page 17
(Macintosh 8.5.1 to 9.x).
■
Use the
Print Preview
option in
your printer software to check
your margins before you print.
Make sure your paper is
■
positioned next to the right side
of the feeder.
The printer prints blank pages.
Make sure your printer is
■
selected in Windows. For
Macintosh OS X, open the
Print Center and make sure
your printer is selected in the
Printer List. For Macintosh
OS 9.x or earlier, make sure
your printer is selected in the
Chooser.
The print head nozzles may
■
need cleaning. See page 23.
You see incorrect characters.
Make sure the USB cable is
■
securely connected and meets
the system requirements on
page 47. Then try printing
again.
Make sure your printer is
■
selected in your software, or is
set as the active printer in the
Macintosh Chooser (OS 8.5.1
to 9.x) or Print Center (OS X).
If you’re using a switch box or
■
USB hub with your printer,
connect the printer directly to
your computer.
Solving Problems
42
Reinstalling Printer Software
You don’t need to uninstall your printer software unless you have a Macintosh
running OS 8.5.1 to 9.x.
Windows
You can reinstall your printer software over your currently installed printer software.
Make sure the printer is connected to your computer, then follow these steps:
1. Turn the printer on. Then insert the EPSON CD-ROM in your drive. If you see
the Options Menu, go to step 4.
If you don’t see the Options Menu, continue with step 3.
2.
Windows XP:
Click
You see the Options Menu.
Other Windows systems:
double-click
Click here
3. Click
Reinstall Printer Driver
EPSON
reinstall your driver.
Start,
then click
Double-click
My Computer
My Computer
. You see the Options Menu.
. Then follow the instructions on the screen to
. Double-click
EPSON
on your desktop, and then
.
4. Click Exit to close the Options Menu.
Solving Problems
43
Macintosh OS 8.5.1 to 9.x
Follow these steps to uninstall your printer software:
1. Insert your printer software CD-ROM.
2. Double-click the
EPSON
3. Click
Install Printer Driver
Install list at the top and select
EPSON
CD-ROM icon (if necessary) and double-click the
icon. The Main Menu appears.
. On the installer screen, click the arrow in the Easy
Uninstall.
Then click the
Uninstall
button at the
bottom and follow the instructions.
4. Restart your Macintosh, then follow the instructions on the Start Here sheet to
reinstall your software.
Macintosh OS X
You can reinstall your printer software over your currently installed printer software.
Follow these steps:
1. Insert the EPSON CD-ROM in your drive.
2. Double-click the
C42Series
file.
EPSON
CD-ROM icon, and then double-click the
Solving Problems
44
3. If you set up an administrator password when you installed OS X, you see this
screen:
Lock icon
Click the lock icon, enter your administrator password, and click OK. At the
next screen, click
Continue
.
4. Read the license agreement and click
Continue
. Then click
Agree
.
5. Select the OS X drive where you want to reinstall your printer software, then click
Continue
6. Click
.
Upgrade
on the Easy Install screen, and follow the on-screen instructions to
install the printer softtware and restart your Macintosh.
Solving Problems
45
Where To Get Help
EPSON provides technical assistance 24 hours a day through the electronic support
services and automated telephone services listed below:
Service Access
World Wide
Web
Automated
Telephone
Services
From the Internet, you can reach EPSON Support at
http://support.epson.com
and other files, look at product documentation, access
troubleshooting information, and receive technical advice through
e-mail.
A variety of automated help services are available 24 hours a day,
seven days a week. To use these services, you must have a touch
tone telephone and call
Express Code is 70370. Use this code to quickly select the EPSON
Stylus C42 in SoundAdvice.
. At this site, you can download drivers
(800) 922-8911
. Your SoundAdvice
SM
You can purchase ink cartridges, paper, manuals, and accessories from EPSON at
(800) 873-7766, or visit the EPSON Store at www.epsonstore.com (U.S. sales only).
In Canada, please call (800) 463-7766 for dealer referral.
Solving Problems
46
Requirements and Specifications
This chapter includes system requirements and printer specifications.
Windows System Requirements
To use your printer and its software, your system should have:
A Microsoft® Windows compatible PC with a Pentium®-equivalent processor
■
(233 MHz or faster recommended)
Microsoft Windows XP, Windows Me, Windows 2000, or Windows 98
■
At least 64MB RAM (128MB recommended)
■
100MB free hard disk space (200MB or more recommended)
■
VGA or better display adapter and monitor
■
2x CD-ROM or DVD drive for installing the printer software (4x or faster
■
recommended)
A shielded USB “AB” cable up to 6.5 feet (2 meters) long.
■
Requirements and Specifications
47
Macintosh System Requirements
To use your printer and its software, your system should have:
An Apple® iMac™ series or Power Macintosh® G3 or G4 with built-in USB port
■
Macintosh OS 8.5.1 through OS X. (Macintosh OS 9.0 or later recommended)
■
At least 32MB RAM for OS 8.5.1 through OS 9.x (64MB recommended);
■
128MB RAM recommended for OS X
At least 100MB free hard disk space (200MB recommended)
■
VGA display or better
■
2x CD-ROM or DVD drive for installing the printer software (4x or faster
■
recommended)
A shielded USB “AB” cable up to 6.5 feet (2 meters) long.
■
Requirements and Specifications
48
Specifications
Printer specifications
Printing
Printing method On-demand ink jet
Nozzle configuration Black 48 nozzles
Print direction Bidirectional with logic seeking
Input buffer 12KB
Mechanical
Paper feed method Friction
Paper path Sheet feeder, top entry
Sheet feeder capacity 100 sheets of 17 lb (65.8 g/m
Dimensions Storage Width: 16.7 inches (424 mm)
Weight 5.47 lb (2.48 kg) without the ink cartridges
Electrical
Rated voltage (Universal Power
Supply)
Input voltage range* 90 to 264 V
Rated frequency range 50 to 60 Hz
Input frequency range 49.5 to 60.5 Hz
Rated current 0.4 to 0.2 A
Power consumption Approximately 19 W (ISO10561 Letter Pattern)
Color 45 nozzles (15 each: cyan, magenta, yellow)
2
) paper
Depth: 9.0 inches (229 mm)
Printing Width: 16.7 inches (424 mm)
AC 100 - 240 V
Approximately 3.0 W Sleep mode
Approximately 2.7 W Power Off mode
Height: 6.8 inches (172 mm)
Depth: 18.1 inches (460 mm)
Height: 10.9 inches (277 mm)
Requirements and Specifications
49
Printer specifications (continued)
Environmental
Temperature Operation 50 to 95 °F (10 to 35 °C)
Storage**
Transit** –4 to 140 °F (–20 to 60 °C)
Humidity (without
condensation)
Safety Approvals
Safety standards UL 1950, CSA C22.2 No. 950
EMC FCC part 15 subpart B class B
* Check the label on the back of the printer for your printer’s voltage.
** Stored in shipping container
Operation 20 to 80% RH
Storage
CSA C108.8 Class B
4 to 140 °F (−20 to 60 °C)
−
1 month at 104 °F (40 °C)
120 hours at 140 °F (60 °C)
**
5 to 85% RH
Ink cartridge specifications
Specification Black cartridge (T036120) Color cartridge (T037020)
Color(s) Black Cyan, Magenta, Yellow
Print capacity* 330 pages using ISO Letter
Cartridge life 2 years from production date (if unopened)
Storage temperature −4 to 104 °F (−20 to 40 °C)
Transit temperature −22 to 140 °F (−30 to 60 °C)
Freezing temperature** 3.2 °F (−16 °C) −0.4 °F (−18 °C)
Dimensions
(W × D × H)
Pattern 10561, 220 pages at 5% in
calculation, except for the initial
ink cartridge
(within 6 months after opening package, at 77 °F [25 °C])
1 month at 104 °F (40 °C)
1 month at 104 °F (40 °C); 120 hours at 140 °F (60 °C)
0.78 × 2.08 × 1.52 inches
(19.8 × 52.7 × 38.5 mm)
180 pages, 5% each CMY (total 15%)
in calculation, except for initial ink
cartridge
1.69 × 2.08 × 1.52 inches
(42.9 × 52.7 × 38.5 mm)
* The figure given is based on continuous printing after ink replacement. The actual print capacity may vary.
** Ink thaws and is usable after approximately 3 hours at 77 °F (25 °C).
To ensure good results, use genuine EPSON cartridges and do not refill them.
Other products may cause damage to your printer not covered by EPSON’s
warranties.
Don’t use an ink cartridge if the date on the package has expired.
Requirements and Specifications
50
Paper specifications
Plain Paper, Premium Bright White Paper, Ink Jet Paper
Size Letter (8.5 × 11 inches)
Paper types Plain bond paper or special paper distributed by EPSON
Thickness (for plain bond paper) 0.003 to 0.004 inch
Weight (for plain bond paper) 17 to 24 lb (64 to 90 g/m
Envelopes
Size No. 10 (4.13 × 9.5 inches)
Paper types Plain bond paper, airmail
Thickness 0.006 to 0.02 inch
Weight 12 to 20 lb (45 to 75 g/m
Ink Jet Cards
Size A6 (4.1 × 5.8 inches)
Paper types Special paper distributed by EPSON
Transparencies, Glossy Film, Photo Quality Glossy Paper, Glossy Photo Greeting Cards
Size Letter (8.5 × 11 inches)
Paper types Special paper distributed by EPSON
Self Adhesive Sheets
Size A4 (8.3 × 11.7 inches)
Paper types Special paper distributed by EPSON
Photo Stickers
Size A6 (4.1 × 5.8 inches) with 4 or 16 frames
Paper types Special paper distributed by EPSON
Half letter (5.5 × 8.5 inches)
Legal (8.5 × 14 inches)
Executive (7.25 × 10.5 inches)
A4 (8.3 × 11.7 inches)
A5 (5.8 × 8.27 inches)
User-defined:
Width 3.5 to 9.5 inches
Length 3.5 to 44 inches
2
)
DL (4.33 × 8.7 inches)
C6 (4.49 × 6.38 inches)
132 × 220 mm (5.2 × 8.7 inches)
2
)
Requirements and Specifications
51
Paper specifications (continued)
Matte Paper Heavyweight, Double-Sided Matte Paper
Size Letter (8.5 × 11 inches)
A4 (8.3 × 11.7 inches)
Paper types Special paper distributed by EPSON
Glossy Photo Paper, Photo Paper
Size Letter (8.5 × 11 inches)
Paper types Special paper distributed by EPSON
Poor quality paper may reduce print quality and cause paper jams or other
problems. If you encounter problems, switch to a higher grade paper.
Do not load curled or folded paper.
Avoid extremes in temperature or humidity when printing. Optimum printing
temperature ranges from 55 to 77 °F, and optimum humidity ranges from 40 to
60% RH.
Store EPSON Self-Adhesive Sheets under the following conditions: 59 to 86 °F,
and 20 to 60% RH.
4 × 6 inches
Panorama (8.3 × 23.4 inches)
A4 (8.3 × 11.7 inches)
Requirements and Specifications
52
Printable Area
Single Sheets, Ink Jet Cards, Envelopes
Minimum top margin (A)* 0.12 inch (3.0 mm)
Minimum left margin (B-L) 0.12 inch (3.0 mm)
Minimum right margin (B-R) 0.12 inch (3.0 mm)
Minimum bottom margin (C)** 0.54 inch (14.0 mm)
* When loading multiple sheets of EPSON Photo Quality Glossy Film, the minimum top margin is 1.2 inches
(30.0 mm)
** When printing near the bottom margin, some colors may not print properly. If this occurs, try increasing the
bottom margin.
A
B-L B-R
C
Single sheets or ink jet cards Envelopes
Requirements and Specifications
53
EPSON Ink Jet Papers and Ink Cartridges
Use EPSON paper and inks to get the same photo quality results that have earned EPSON’s printers all
of their awards! EPSON papers are specially coated to work with EPSON’s quick drying inks. You’ll
notice that when prints come out of your printer, you can immediately handle them. There is no
drying time, no smearing or smudging, and your image is crisp and smooth. Here are the inks for your
printer and just a few of EPSON’s papers:
Premium Bright White Paper
Premium Bright White Paper has a sleek, ultra-smooth surface, and 108+
brightness. This paper delivers crisp black text and vivid, colorful images. It’s
perfect for everyday printing.
Premium Glossy Photo Paper 4 × 6
Here’s a water-resistant photographic-weight paper with a glossy finish for your photo
keepsakes. It’s available in a variety of sizes, but you’ll find the 4 × 6 inch size is just
right for your digital snapshots.
Glossy Photo Greeting Cards
Personalize and print top quality glossy cards using your favorite photos.
Micro-perforated borders for edge-to-edge prints. Includes easy-to-use
software.
EPSON Ink Cartridges
For best results, always use genuine EPSON ink cartridges.
Black T036120
Color T037020
For more information on other EPSON products and fun project ideas,
look for the EPSON Print Lab
SM
Series at
EPSON Ink Jet Papers and Ink Cartridges
www.printlabseries.com
.
54
How To Order EPSON Ink and Paper
To order EPSON ink cartridges, paper, and other printing media, contact
your dealer or call EPSON at (800) 873-7766, or visit the EPSON Store
at www.epsonstore.com (U.S. sales only). In Canada, please call (800)
463-7766 for dealer referral.
EPSON Ink Cartridges
Black T036120
Color T037020
EPSON Papers
Paper name Size Part number
EPSON Premium Bright White Paper Letter (8.5 x 11 inches) S041586
EPSON Photo Quality Ink Jet Paper Letter (8.5 x 11 inches) S041062
A4 (8.3 x 11.7 inches) S041061
Legal (8.5 x 14 inches) S041067
EPSON High Quality Ink Jet Paper Letter (8.5 x 11 inches) S041111
A4 (8.3 x 11.7 inches) S041117
EPSON Photo Quality Ink Jet Cards A6 (4.1 x 5.8 inches) S041054
EPSON Glossy Photo Paper
(EPSON Photo Paper)
EPSON Photo Stickers Kit (CD-ROM/paper)
EPSON Photo Stickers (refill)
EPSON Photo Quality Glossy Film Letter (8.5 x 11 inches) S041072
EPSON Ink Jet Transparencies Letter (8.5 x 11 inches) S041064
EPSON Photo Quality Self Adhesive Sheets A4 (8.3 x 11.7 inches) S041106
EPSON Photo Quality Glossy Paper Letter (8.5 x 11 inches) S041124
EPSON Matte Paper Heavyweight Letter (8.5 x 11 inches) S041257
EPSON Double-Sided Matte Paper Letter (8.5 x 11 inches) S041568
EPSON Glossy Photo Greeting Card Kit Letter (8.5 x 11 inches) S041606
4 x 6 inches S041134/ S041671
Letter (8.5 x 11 inches) S041141/ S041649/
S041271/ S041272
A4 (8.3 x 11.7 inches) S041140
Panoramic (8.3 x 23 inches) S041145
A6 (4.1 x 5.8 inches) S041144-KIT
A6 (4.1 x 5.8 inches) S041144
A4 (8.3 x 11.7 inches) S041071
A6 (4.1 x 5.8 inches) S041107
The availability of paper types varies by location.
How To Order EPSON Ink and Paper
55
Index
A
Accessories, 46
Aligning print head, 29 to 30
Authorization screen, Macintosh OS X, 45
Automatic mode, Macintosh, 15, 17
B
Background printing, 18
Banding, 38
Blank pages, 42
Blurry images, 39
Bright White Paper, 22, 54, 55
Buttons, 33
C
Cable, printer, 47, 48
Cancelling printing
Macintosh, 16, 19
Windows, 12
Characters, incorrect, 42
Checking printer, 35
Cleaning
print head, 23 to 25
printer, 30
sheets, 30
Color management, Macintosh, 15, 18
Color problems, 40, 53
ColorSync, 15, 18, 40
Controlling printing
Macintosh, 16, 19
Windows, 12
Copies setting, 15, 17
D
Default settings, Windows, 12
Documentation, 5 to 6
Double-Sided Matte Paper, 22, 52, 55
Draft setting, 10
E
Economy setting, 15, 18
Electrical specifications, 49
Envelopes
minimum margins, 53
printing on, 20 to 21
specifications, 51
EPSON
accessories, 46
help, 46
papers, 22, 54, 55
Print Lab Series, 54
Store, 26, 46
F
Faint images, 39
Fine setting, 15, 18
Flip Horizontal setting, 42
G
Gamma setting, 15, 40
Glossy Photo Greeting Cards, 22, 51, 54, 55
Glossy Photo Paper, 22, 52, 54, 55
Grainy prints, 40
Greeting cards, 22, 55
Index
56
H
M
Head Cleaning utility, 23 to 24
Help, EPSON, 46
I
ICM, 11, 40
Incorrect characters, 42
Incorrect colors, 40
Incorrect margins, 42
Ink cartridge
cartridge life, 50
level of ink in, 12, 18, 25 to 26
ordering, 25 to 26, 46, 55
print capacity, 50
replacing, 25 to 26
safety instructions, 26
specifications, 50
Ink jet cards
minimum margins, 53
ordering, 55
specifications, 51
Ink Jet Transparencies, 22, 55
Ink level, checking
Macintosh, 18, 26
Windows, 12, 25
Ink Monitor, 25
Ink setting, 15, 18
Installation problems, 36 to 37
Inverted image, 42
J
Jams, paper, 41, 52
L
Layout settings, Macintosh, 15, 18
Letterhead, 8
Lights, 33 to 34
Macintosh
printing with OS 8.5.1 to 9.x, 17 to 19
printing with OS X, 13 to 16
reinstalling software, 44 to 45
system requirements, 48
Maintaining printer, 23 to 30
Margins
incorrect, 42
minimum, 53
Matte Paper Heavyweight, 22, 52, 55
Media Type setting, Macintosh, 15, 18, 22
Mirror images, 42
Monitoring ink level
Macintosh, 18, 26
Windows, 12, 25
Moving printer, 31
N
Noise, printer, 38
Normal setting, 15, 18
Nozzle Check, 24 to 25
P
Page Setup, Macintosh, 13, 17
Paper
EPSON, 22, 55
feeding problems, 41
loading, 8
ordering, 55
specifications, 51 to 53
Paper Type setting, Windows, 11, 22
Photo Enhance setting, 11, 18, 40
Photo Paper, 22, 52, 55
Photo Quality Ink Jet Paper, 22, 55
Photo RPM setting, 10, 15, 18, 40
Photo setting, 10, 15, 18
Photo Stickers, 8, 22, 51, 55
Preferences window, 10
Premium Bright White Paper, 22, 54, 55
Preprinted paper, 8
Index
57
Previewing printout, 11, 18, 21
Print dialog box, Macintosh, 14, 17
Print head
aligning, 29 to 30
cleaning, 23 to 25
Print quality problems, 38 to 40
Print Quality settings, 15, 18
Print Settings dialog box, Macintosh, 14
Printable area, 53
Printer
cable, 47, 48
check, 35
cleaning, 30
maintaining, 23 to 30
noise, 38
parts, 33
problems, 34, 37 to 38
transporting, 31
Printing
controlling, 12, 16, 19
on envelopes, 20 to 21
slow, 38
with Macintosh, 13 to 19
with Windows, 9 to 12
Problems
installing software, 36 to 37
miscellaneous, 42
paper feeding, 41, 52
print quality, 38 to 40
printer, 37 to 38
Progress meter, 12, 16, 19
Properties window, 10
Q
Quality Type setting, 10
Quality/Speed setting, 15, 18
S
Safety approvals, 50
Self adhesive sheets, 8, 22, 51, 52
Slow printing, 38
Software
problems, solving, 36 to 37
reinstalling, 43 to 45
SoundAdvice, 46
Specifications
electrical, 49
ink cartridge, 50
paper, 51 to 53
printer, 49 to 50
System requirements, 47 to 48
T
Text & Image setting, 10
Text setting, 10
Thickness, paper, 51
Transparencies, 22, 51, 55
Transporting printer, 31
Troubleshooting, 32 to 42
U
Uninstalling software, 43 to 45
USB
problems, 37
requirements, 47, 48
Utilities
Head Cleaning, 23 to 24
Nozzle Check, 25
Print Head Alignment, 29 to 30
R
Reinstalling software, 43 to 45
Replacing ink cartridge, 25 to 26
Requirements, system, 47, 48
Reverse Order setting, 11
Index
58
W
Weight, paper, 51
Windows
default settings, 12
printing with, 9 to 12
Quality Type, 10
reinstalling software, 43
system requirements, 47
World Wide Web, 46
Index
59
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