Epson C4100, C4000, C3000 Service Manual
SERVICE MANUAL
Color Laser Page Printer
EPSON AcuLaser C4000
AcuLaser C4100
AcuLaser C3000
SEPG01012
Notice
All rights reserved. No part of this manual may be reproduced, stored in a retrieval system, or transmitted in any form or by any means electronic,
mechanical, photocopying, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION.
The contents of this manual are subject to change without notice.
All effort have been made to ensure the accuracy of the contents of this manual. However, should any errors be detected, SEIKO EPSON would
greatly appreciate being informed of them.
The above not withstanding SEIKO EPSON CORPORATION can assume no responsibility for any errors in this manual or the consequences
thereof.
EPSON is a registered trademark of SEIKO EPSON CORPORATION.
General Notice: Other product names used herein are for identification purpose only and may be trademarks or registered trademarks of their
respective owners. EPSON disclaims any and all rights in those marks.
Copyright © 2004 SEIKO EPSON CORPORATION.
Imaging & Information Product Division
CS/Quality Management & PL Department
PRECAUTIONS
Precautionary notations throughout the text are categorized relative to 1) Personal injury and 2) damage to equipment.
DANGER Signals a precaution which, if ignored, could result in serious or fatal personal injury. Great caution should be exercised in
performing procedures preceded by DANGER Headings.
WARNING Signals a precaution which, if ignored, could result in damage to equipment.
The precautionary measures itemized below should always be observed when performing repair/maintenance procedures.
DANGER
1. ALWAYS DISCONNECT THE PRODUCT FROM THE POWER SOURCE AND PERIPHERAL DEVICES PERFORMING ANY MAINTENANCE OR REPAIR
PROCEDURES.
2. NO WORK SHOULD BE PERFORMED ON THE UNIT BY PERSONS UNFAMILIAR WITH BASIC SAFETY MEASURES AS DICTATED FOR ALL ELECTRONICS
TECHNICIANS IN THEIR LINE OF WORK.
3. WHEN PERFORMING TESTING AS DICTATED WITHIN THIS MANUAL, DO NOT CONNECT THE UNIT TO A POWER SOURCE UNTIL INSTRUCTED TO DO
SO. WHEN THE POWER SUPPLY CABLE MUST BE CONNECTED, USE EXTREME CAUTION IN WORKING ON POWER SUPPLY AND OTHER ELECTRONIC
COMPONENTS.
4. WHEN DISASSEMBLING OR ASSEMBLING A PRODUCT, BE SURE TO WEAR GLOVES TO AVOID INJURIES FROM METAL PARTS WITH SHARP EDGES.
WARNING
1. REPAIRS ON EPSON PRODUCT SHOULD BE PERFORMED ONLY BY AN EPSON CERTIFIED REPAIR TECHNICIAN.
2. MAKE CERTAIN THAT THE SOURCE VOLTAGES IS THE SAME AS THE RATED VOLTAGE, LISTED ON THE SERIAL NUMBER/RATING PLATE. IF THE
EPSON PRODUCT HAS A PRIMARY AC RATING DIFFERENT FROM AVAILABLE POWER SOURCE, DO NOT CONNECT IT TO THE POWER SOURCE.
3. ALWAYS VERIFY THAT THE EPSON PRODUCT HAS BEEN DISCONNECTED FROM THE POWER SOURCE BEFORE REMOVING OR REPLACING
PRINTED CIRCUIT BOARDS AND/OR INDIVIDUAL CHIPS.
4. IN ORDER TO PROTECT SENSITIVE MICROPROCESSORS AND CIRCUITRY, USE STATIC DISCHARGE EQUIPMENT, SUCH AS ANTI-STATIC WRIST
STRAPS, WHEN ACCESSING INTERNAL COMPONENTS.
5. DO NOT REPLACE IMPERFECTLY FUNCTIONING COMPONENTS WITH COMPONENTS WHICH ARE NOT MANUFACTURED BY EPSON. IF SECOND
SOURCE IC’S OR OTHER COMPONENTS WHICH HAVE NOT BEEN APPROVED ARE USED, THEY COULD CAUSE DAMAGE TO THE EPSON PRODUCT,
OR COULD VOID THE WARRANTY OFFERED BY EPSON.
About This Manual
This manual describes basic functions, theory of electrical and mechanical operations, maintenance and repair procedures of the EPSON AcuLaser
C4000, AcuLaser C4100 and AcuLaser C3000. The instructions and procedures included herein are intended for the experienced repair technicians,
and attention should be given to the precautions on the preceding page.
Manual Configuration
Symbols Used in this Manual
This manual consists of six chapters and Appendix.
CHAPTER 1. PRODUCT DESCRIPTIONS
Provides a general overview and specifications of the
product.
CHAPTER 2. OPERATING PRINCIPLES
Describes the theory of electrical and mechanical
operations of the product.
CHAPTER 3. TROUBLESHOOTING
Provides the step-by-step procedures for
troubleshooting.
CHAPTER 4. DISASSEMBLY AND ASSEMBLY
Describes the step-by-step procedures for
disassembling/assembling and adjusting the product.
CHAPTER 5 ADJUSTMENT
Provides Epson-approved methods for adjustment.
CHAPTER 6. MAINTENANCE
Provides preventive maintenance procedures and the
lists of Epson-approved lubricants and adhesives
required for servicing the product.
APPENDIX. Provides the following additional information for
reference:
• Connector pin assignments
• Electric circuit boards components layout
• Exploded diagram
• Electrical circuit boards schematics
Various symbols are used throughout this manual either to provide
additional information on a specific topic or to warn of possible danger
present during a procedure or an action. Be aware of all symbols when
they are used, and always read NOTE, CAUTION, or WARNING
messages.
A D J U S T M E N T
R E Q U I R E D
C A U T I O N
Indicates an operating or maintenance procedure, practice
or condition that is necessary to keep the product’s quality.
Indicates an operating or maintenance procedure, practice,
or condition that, if not strictly observed, could result in
damage to, or destruction of, equipment.
C H E C K
P O I N T
May indicate an operating or maintenance procedure,
practice or condition that is necessary to accomplish a task
efficiently. It may also provide additional information that is
related to a specific subject, or comment on the results
achieved through a previous action.
W A R N I N G
Indicates an operating or maintenance procedure, practice
or condition that, if not strictly observed, could result in
injury or loss of life.
Indicates that a particular task must be carried out
according to a certain standard after disassembly and
before re-assembly, otherwise the quality of the
components in question may be adversely affected.
Abbreviation
This manual uses unique abbreviations and acronyms which may differ from those in common use. Please note that they are used in the manual
descriptions without explanation. The main abbreviations and acronyms are listed below. Because the following list was formed as a general
reference, some items on the list may not appear in this manual.
In principle most acronyms were formed from the capitalized first letters of the English term for the items (there are exceptions) and most single
word abbreviations were formed either will all capitals or with only the first letter as a capital.
[A]
ADC Auto Density Control
ALM Alarm
Assy Assembly
Aux. Auxiliary
[B]
B/W Black and White
BCR Bias Charge Roll
Bk Black
BCR Bias Charge Roll
BRKT Bracket
BTR Bias Transfer Roll
BUR Back Up Roll
[C]
CCyan
CCW Counter Clockwise
Cl. Clutch
Clk Clock
CHK Check
CK Check
Conpane Control Panel
Cont Controller
CR Charge Roll
CRU Customer Replaceable Unit
CRUM CRU Memory
CST Cassette
CVR Cover
CW Clockwise
[D]
DB Developing Bias
Deve Developer
Diag Diagnostic
dpi dots per inch
DTS Detack Saw
Dup Duplex
[E]
Elec Electric
EP Electro Photography
ESS Electric Sub System
[F]
F Front
FDR Feeder
FG Frame Ground
FIP Fault Isolation Procedure
FRU Field Replaceable Unit
FX Fuji Xerox
[G]
GG Guide Gauge
GND Ground
[H]
HHigh
H/R Heat Roll
HCF High Capacity Feeder
HCS High Capacity Stacker
Hex Hexadecimal
HVPS High Voltage Power Supply
[I]
I/F Interface
I/L Interlock
ID Image Density
[J]
Jxx Jack xx
[L]
L Left
L Low
L/H Left Hand
L/P Low Paper
LD Laser Diode
LEF Long Edge Feed
LVPS Low Voltage Power
Supply
[M]
M Magenta
M/N Multi National
Mag Magnetic
MCU Machine Control Unit
Mech Mechanical
MOT Motor
MSI Multi Sheet Inserter
[N]
N/F Normal Force
N/P No Paper
NPS No Paper Sensor
NV Non Volatile
NVM Non Volatile Memory
[O]
OHP Overhead Projector
OPC Organic Photo Conductor
OPT Option
[P]
Pyy Plug yy
P/J Plug and Jack
P/H Paper Handling
P/R Pressure Roll
PL Plate
PLT Plate
PPM Print Per Minute
PV Print Volume
PWB Printed Wiring Board
PWBA PWB Assembly
[R]
R Right
R Rear
R/H Right Hand
RDY Ready
Regi Registration
ROS Raster Output Scanner
RRP Removal and Replacement
Procedure
RTN Return
[S]
SEF Short Edge Feed
SG Signal Ground
SNR Sensor
SNS Sensor
Sol Solenoid
SOS Start Of Scan
SPI Scan Per Inch
STD Stamdard
STK Stacker
STND Standard
SW Switch
Sync Synchronous
[T]
T Tooth (number of Gear)
Temp Temperature
TR Transfer
TTL Trangistor-Transistor Logic
[X]
Xero Xerographic
[Y]
YYellow
YMCBk Yellow/Magenta/Cyan/
Black
YMCK Yellow/Magenta/Cyan/
Black
Safety Information
To prevent accidents during a maintenance procedure, strictly observe
the Warnings and Cautions. Do not do anything that is dangerous or not
within the scope of this document.
Do not do anything that is dangerous even if not specifically described
in this manual. In addition to the descriptions below and those given in
this manual, there are many situations and circumstances that are
dangerous. Be aware of these when you are working with the printer.
Power Supply
Before starting any service procedure, switch off the printer power and
unplug the power cord from the wall outlet. If you must service the
printer when the power is applied, be aware of the potential for electrical
shock and do all tasks by following the procedures in this manual.
W A R N I N G
Do not touch any live part unless you are instructed
to do so by a service procedure.
The LVPS power supply switch/inlet part is live even
when the power switch has been turned off. Do not
touch any live part.
Do not touch electrified components except when
instructions indicate it is permissible to do so.
Figure 0-1. Power Supply
Mechanical Components
High Temperature Assembly
If you service a driving assembly (e.g., gears), first turn off the power
and unplug the power cord. Then manually rotate the assembly.
.
W A R N I N G
Do not touch the driving part (e.g., gears) while the
assembly (printer) is being driven.
To prevent you from becoming injured or burned, do the following:
Before working with a high temperature Assembly (e.g., Fuser
Assembly), turn off the power, unplug the power cord and wait until it
cools down.
W A R N I N G
The high temperature Assembly is very hot immediately
after any printer operations. Wait at least 40 minutes
before you start working on the printer.
Laser Beam
W A R N I N G
NOTE: The laser beam has a narrower frequency band and more
NOTE: The laser beam in this printer is invisible.
Do not expose yourself to the laser beam to prevent
injury (blindness).
Do not open the cover that has the laser beam
warning label.
If you disassemble or assemble the printer, turn off
the power.
If you need to work on the printer with power applied,
strictly follow the instructions in this manual.
Understand how the laser beam functions and take
maximum precautions not to injure yourself or
anyone around you.
coherent phases than any other light (sunlight, electric light).
It has excellent monochromaticity and convergence. A thin
laser beam reaches long distances. Because of its
convergence characteristic, the laser beam converges into
one point, causing high density and high temperature. A
laser beam is harmful to the human body.
Figure 0-2. Laser Beam
Warning and Caution Labels
Warning labels and Caution labels are placed on the printer to help
prevent accidents.
When maintaining the printer, confirm that these labels are not dirty or
peeling off.
Caution label for high temperature components
Figure 0-3. Warning and Caution Labels
Safety System Schematic
The schematic below outlines the features of the printer's safety system.
For details about signal wires, see "Appendix - Wiring Diagram".
Manual Contents
Chapter 1 PRODUCT DESCRIPTIONS
Chapter 2 OPERATING PRINCIPLES
Chapter 3 TROUBLESHOOTING
Chapter 4 DISASSEMBLY AND ASSEMBLY
Chapter 5 ADJUSTMENT
Chapter 6 MAINTENANCE
Chapter 7 AcuLaser C4100
Chapter 8 AcuLaser C3000
Appendix
Revision Status
Revision Issued Date Description
A March 18, 2002 First Release
B April 19, 2002 Chapter 1
1.14.5 Panel Setting Item List “PRINTER ADJUST MENU”
• “Cleaning Cycle” and comment is added.
Chapter 3
• “Reference page number in FIP” is added.
3.3 Level 2 FIP
• “3.3.2 Self-Diagnostic Function by LCD Message” is added.
• “3.3.2.1 List of Printer Messages” is added.
• “3.3.2.2 Details of Status Message and Treatment” is added.
• “3.3.2.3 Details of Error Message and Treatment” is added.
• “3.3.2.4 Details of Warning Message and Treatment” is added.
• “3.3.3 Service Call Error Messages” is added.
• “FIP-16 NV-RAM Error” is added.
• “FIP-28 Fuser Life Over” is added.
• “FIP-48 Engine Communication Error” is added.
• “FIP-49 Verify (DIMM Slot Related) Error” is added.
• “FIP-50 Error in Standard RAM (Slot 0, 1)” is added.
• “FIP-51 ROM Checksum Error (MASK ROM for Font)” is added.
• “FIP-52 ROM Checksum Error (CODE, IPL)” is added.
• “FIP-53 ROM Module (DIMM Slot A Related) Error” is added.
• “FIP-54 EEPROM Writing Error” is added.
• “FIP-55 CCNV Hardware Error” is added.
• “FIP-56 Engine Initialization Error” is added.
• “FIP-57 SRAM (for Compression) Initialization Hardware Error” is added.
• “FIP-58 Video System Hardware Error (including PWM Calibration Error IC)” is added.
• “FIP-59 Built-in Network Hardware Error” is added.
• “FIP-60 DIMM SPD Error” is added.
Chapter 6
6.2 Maintenance Menu “Table 6-2. List of control information and control method”
• The range of count is changed.
• A comment is added.
Revision Issued Date Description
C November 15, 2002 Preface
• A misdescription deleted.
Chapter3
• “3-1-4 Test print by engine itself” added.
D August 4, 2003 Chapter 1
1.5.1 “Reliability”
• The value of MPBF is fixed
1.10 “Consumable Components”
• The value of Transfer Unit Lifetime is revised
1.14.5 “Panel Setting Item List”
• PRINTER ADJUST MENU is revised
1.14.6.7 “Printer Adjust Menu”
• Part of text is revised
Chapter 6
6.1.2 “Consumable components and components that require regular replacement”
• The value of Transfer Unit Lifetime is revised
• The parts code of Roll Assy is fixed
Chapter 7
Additional information added for AcuLaser C4100
E August 19, 2004 [Revision up]
Chapter 8
Additional information added for AcuLaser C3000
F October 26, 2004 [Revision up]
Chapter 1:
1.5.2 "Durability" (1-19) (the description is revised)
Chapter 7:
7.1.2.1 "Product reliability" (7-482) (Error in “Durability” value is corrected)
CONTENTS
Product Descriptions
Features......................................................................................................... 5
Specifications ............................................................................................... 7
Basic Specifications .................................................................................. 7
Various Sensors ......................................................................................... 14
Paper Specifications .................................................................................. 16
Paper Types ............................................................................................ 16
The paper that should not be used with this printer ................................ 16
Paper Source Classification .................................................................... 17
Printing Area............................................................................................ 17
Reliability and Durability............................................................................ 18
Reliability ................................................................................................. 18
Durability ................................................................................................. 19
Maintenance............................................................................................ 19
Operating Conditions (Including Comsumables).................................... 20
Storage and Transport of the Printer Main Unit (Consumables Packaged),
and Optional Products ............................................................................... 21
Electrical Feature........................................................................................ 22
Compliance with Standards and Regulations ......................................... 23
Consumable Components ......................................................................... 23
Maintenance................................................................................................ 24
Exterior View and Unit Names................................................................... 25
Controller Unit Specifications ................................................................... 27
Controller Basic Specifications................................................................ 27
Controller Configuration .......................................................................... 28
External Interface Specifications ............................................................. 28
Control Panel .............................................................................................. 33
Exterior View and Names........................................................................ 33
Display Elements Description.................................................................. 34
Button Functions Description .................................................................. 35
Special Operations.................................................................................. 36
Panel Setting Item List ............................................................................ 37
Explanation of Each Setting Menu and Setting Items ............................. 47
About RAM Expansion............................................................................... 54
Dimensions ................................................................................................. 54
Operating Principles
Print Process .............................................................................................. 56
Print Process Overview........................................................................... 56
Print Process Diagram ............................................................................ 57
Print Process Technical Explanation....................................................... 58
Flow of Print Data....................................................................................... 62
Data Flow ................................................................................................ 62
Drive Transmission Path ........................................................................... 63
DRIVE ASSY MAIN (PL14.1.2) ............................................................... 63
DRIVE ASSY DEVE (PL14.1.1) .............................................................. 64
HOLDER ASSY (PL12.2.5 ~ 8) (Y, M, C, K) ........................................... 64
DRIVE ASSY FUSER (PL6.1.18)............................................................ 65
MOTOR ASSY DUP (PL8.1.8)................................................................ 66
Paper Feed .................................................................................................. 67
Paper Feed Path (without options in use) ............................................... 67
Paper Feed Path Diagram ...................................................................... 67
Functions of Main Components................................................................ 69
Paper Cassette (PL3.1 ~ 2)..................................................................... 69
Paper Feeder (PL4.1 ~ 3) ....................................................................... 70
Housing Assy Retard (PL5.1).................................................................. 71
Chute Assy In (PL6.1) ............................................................................. 71
Chute Assy Out (PL7.1) .......................................................................... 72
Chute Assy Exit (PL8.1) .......................................................................... 73
Fuser Assy & BTR Assy (PL9.1) ............................................................. 74
Xerographics (PL11.1) ............................................................................ 77
TCRU Assy (PL12.1 ~ 3)......................................................................... 78
Frame (PL13.1) & Drive (PL14.1)............................................................ 79
Electrical (PL15.1 ~ 2) & CONTROLLER BOARD (ESS) (PL16.1)......... 79
Switches and Sensors ............................................................................... 81
Mode ............................................................................................................ 82
Print Mode............................................................................................... 82
Operation Mode....................................................................................... 82
Control......................................................................................................... 83
Paper Size Control .................................................................................. 83
Paper Supply Selection Control .............................................................. 83
ROS Light Control ................................................................................... 83
PROCESS CONTROL ............................................................................ 84
Color Registration Control ....................................................................... 87
BTR ASSY (PL9.1.2) Control .................................................................. 88
Toner Control .......................................................................................... 89
Fuser Control........................................................................................... 90
Operating Principles for the Large Capacity Paper Unit (Option Feeder)..
91
Drive Transmission Path ........................................................................... 91
DRIVE ASSY FEEDER ........................................................................... 91
Gear Layout............................................................................................. 92
Paper Feed .................................................................................................. 93
Paper Feed Path ..................................................................................... 93
Paper Feed Path Diagram....................................................................... 93
Functions of Main Components................................................................ 94
Two Tray Module II/III (PL17.2 ~ 3) ........................................................ 94
Two Tray Module IV (PL17.4) ................................................................. 96
Switches and Sensors ............................................................................... 97
Controller Operating Principles ................................................................ 98
Troubleshooting
Overview.................................................................................................... 103
Troubleshooting Procedure ................................................................... 103
Preliminary Checks ............................................................................... 103
Precautions When Performing Work ..................................................... 104
Test print by engine itself ...................................................................... 105
Precautions When Using FIP ................................................................ 106
Level 1 FIP................................................................................................. 107
Level 1 FIP Flowchart ........................................................................... 107
Level 2 FIP................................................................................................. 108
Level 2 FIP ............................................................................................ 108
Self-Diagnostic Function by LCD Message........................................... 108
Service Call Error Messages................................................................. 118
Image Quality Troubleshooting FIP....................................................... 246
Printer Operation Troubleshooting FIP ................................................. 267
Other FIP............................................................................................... 279
Level 2 FIP –Large Capacity Paper Unit–............................................... 284
Level 2 FIP ............................................................................................ 284
Disassembly and Assembly
Overview ................................................................................................... 303
Precautions for Disassembly and Assembly ......................................... 303
Tools ..................................................................................................... 303
Items to Check after Assembly ............................................................. 303
Disassembly Assembly Procedures....................................................... 304
Large capacity paper unit removal ........................................................ 305
Removing/Replacing the Consumables ................................................ 306
Updating the Main Controller Program ROM ........................................ 306
COVER ................................................................................................. 309
CHASIS & FEEDER/CASSETTE .......................................................... 319
PAPER CASSETTE .............................................................................. 321
PAPER FEEDER .................................................................................. 323
HOUSING ASSY RETARD ................................................................... 356
CHUTE ASSY IN................................................................................... 360
CHUTE ASSY OUT............................................................................... 365
CHUTE ASSY EXIT .............................................................................. 377
FUSER ASSY & BTR ASSY ................................................................. 381
REGISTRATION ................................................................................... 383
XEROGRAPHICS ................................................................................. 387
TCRU ASSSY ....................................................................................... 389
FRAME.................................................................................................. 397
DRIVE ................................................................................................... 403
ELECTRICAL ........................................................................................ 404
CONTROLLER BOARD........................................................................ 413
Large Capacity Paper Unit
(Option FEEDER UNIT) ........................................................................ 415
Adjustment
USB ID Input.............................................................................................. 458
Installation Procedure for Program........................................................ 458
Procedure for program operation .......................................................... 458
USB ID Confirmation ............................................................................. 460
Details of Warning Message and Treatment......................................... 498
Maintenance.............................................................................................. 499
Consumable components and regularly replaced parts........................ 499
Engine Status Sheet ............................................................................. 502
List of control information and control methods .................................... 503
Parts List for AL-C4100............................................................................ 504
Exploded Diagram.................................................................................... 508
Circuit Schematic ..................................................................................... 532
Maintenance
Maintenance.............................................................................................. 463
Preparatory Maintenance ...................................................................... 463
Consumable components and components that require regular replacement
463
Cleaning ................................................................................................ 465
Maintenance Menu ................................................................................... 466
Entry to the Maintenance Menu ............................................................ 466
Engine Status Sheet.............................................................................. 466
Clear Error Log...................................................................................... 467
Consumable components replacement ................................................. 469
Toner Cartridge replacement ................................................................ 469
Photoconductor Unit replacement ......................................................... 471
Fuser Unit replacement ......................................................................... 473
Transfer Unit replacement..................................................................... 474
Components that require regular replacement ..................................... 474
Color Registration Adjustment ............................................................... 475
AcuLaser C4100
Product Descriptions ............................................................................... 478
Features ................................................................................................ 478
Printer Basic Specification..................................................................... 479
Control Panel......................................................................................... 484
Status Sheet.......................................................................................... 495
Panel Message For Troubleshooting...................................................... 496
List of Printer Messages........................................................................ 496
Details of Error Message and Treatment .............................................. 497
AcuLaser C3000
Product Descriptions ............................................................................... 541
Features ................................................................................................ 541
Printer Basic Specification .................................................................... 543
Control Panel ........................................................................................ 544
Panel Message ..................................................................................... 549
Printer Status Information ..................................................................... 552
Main Controller ......................................................................................... 557
Major Components................................................................................ 557
Parts List for AL-C3000............................................................................ 558
Exploded Diagram.................................................................................... 561
Circuit Schematic ..................................................................................... 563
Appendix
Parts List and Explodede Diagram for Main Unit of The AcuLaser C4000
570
Attention on handling the parts list ........................................................ 570
Parts List Tables ................................................................................... 571
Exploded Diagrams............................................................................... 575
Wiring Diagrams....................................................................................... 599
P/J Locations......................................................................................... 599
Plug and Jack (P/J) Location Tables..................................................... 603
High-pressure electrode Location Tables ............................................. 607
Wiring Diagrams and Signal Information ............................................... 609
Overall Wiring Connection Diagram...................................................... 609
Wiring and Signal Descriptions between Components ......................... 611
Notation on the Diagrams for the Wiring and Signal Descriptions between
Components.......................................................................................... 613
Parts List and Exploded Diagram for Large Capacity Paper Unit of The
AcuLaser C4000........................................................................................ 637
Attention on handling the part list .......................................................... 637
Parts List Tables.................................................................................... 638
Exploded Diagrams ............................................................................... 639
Wiring Diagrams ....................................................................................... 644
P/J Locations......................................................................................... 644
Plug and Jack (P/J) Location Tables..................................................... 645
Wiring Diagrams and Signal Information ............................................... 646
Overall Wiring Connection Diagram ...................................................... 646
Wiring and Signal Descriptions between Components ......................... 648
Notation on the Diagrams for the Wiring and Signal Descriptions between
Components.......................................................................................... 649
Component Layout................................................................................... 656
Circuit Diagrams....................................................................................... 658
PRODUCT DESCRIPTIONS
CHAPTER
1
EPSON AcuLaser C4000/C4100/C3000 Revision F
1.1 Features
This printer is a non-impact color page printer that takes advantage of a laser
and electrophotographic technologies. It provides 1200/600/300 dpi of
resolution and 16 ppm (A4/LT) of printing speed for both color and
monochrome printing. The main features of the printer are as follows:
ENGINE FEATURES
1. A4 tandem engine, a high-speed engine which printing speed is 16 PPM
for both color and monochrome printing (when printing A4/LT).
Engine for True 1200 dpi of high resolution and full-color printing (however
printing speed is reduced by half).
2. The Duplex Print Unit is equipped as standard. Special types of paper such
as thick paper, OHP sheets (transparency), label sealing sheets, and
envelopes cannot be printed in duplex.
3. By using high quality plain paper, higher quality printing is possible.
4. Capable of printing on thick paper and OHP sheets for laser printers.
5. Provides easy maintenance of a color laser printer. The users can replace
all consumables.
Toner cartridges (C, M, Y, K)
Photoconductor Unit
Transfer Unit
Fuser Unit
6. Standard paper feed devices are the following 2-bin; the MP Tray
(up to 100 sheets) and the Lower Cassette (up to 500 sheets, A4/LT).
By adding the two optional Lower Cassette (up to 500 sheets * 2 cassettes,
A4/LT), a maximum of 1600 sheets can be fed from the 4-bin in total.
7. Standard paper eject is up to 250 sheets into the Face-down tray.
CONTROLLER FEATURES
1. High-speed controller with a new CPU adopted
64-bit RISC CPU ---- PowerPC 750CX 400 MHz
64-bit high-speed memory ---- PC100 SDRAM DIMM
64 MB of standard RAM
By installing additional RAM, the memory can be expanded up to 576
MB (64 MB + 512 MB)
(Furthermore, by replacing the standard RAM with a 512 MB RAM, the
memory can be expanded up to 1024 MB)
2. Enhanced ASIC is equipped (VIP2, CDMC)
The color management technologies shown below have been incorporated
into the hardware to achieve high-speed processing.
CCNV3 (color conversion of RGB into CMYK)
CCMP (color compression for RGBX or CMYKX and expansion)
CLRCTL (color adjustment)
3. Three types of standard interface are available
IEEE 1284 compatible and ECP compatible parallel Interface
Ethernet interface (100 Base-TX/10 Base-T)
Universal Serial Bus (USB) 1.1
4. By expanding memory with RAM DIMMs, the following functions can be
enhanced and speeded up
CPGI drawing area
Image creating speed
Resolution
5. Firmware update function is possible (RCC compatible) when a Flash
DIMM is installed
6. HDD can be installed
Product Descriptions Features 1-5
EPSON AcuLaser C4000/C4100/C3000 Revision F
SOFTWARE FEATURES
1. Color technologies
Smooth expanding of color images by ESC/ Page-Color
2. Reserve job function
When the printer is equipped with Option HDD, the following "Reserve Job"
can be used.
Re-print Job
Verify Job
Stored Job
Confidential Job
Registration of job information is performed by the ESC/Page-Color driver.
NOTE: Password protection is only available for "Confidential Jobs."
3. Monitoring of the printer status and printer environment by bi-directional
EJL and MIB
4. Remote panel function through a Web browser (compatible with Java
JDK1.1)
5. HDD (option)
Electronic sorting
I/F receive buffer expansion (only for Ethernet I/F)
7. Installed emulation
Standard ESC/Page-Color, PCL5e (B/W), GL-Like (B/W),
FX (B/W), ESCP2(B/W), I239X (B/W), ESC/Page
(B/W)
Options Adobe Postscript3
Others EJL, PJL mode
RCC mode (firmware update)
DIAG mode (engine adjustment)
Auxiliary software Status Sheet (description of remaining levels of
current consumables, warning occurrences, Part
Numbers)
Reserve Job List
Form Overlay List
Network Status Sheet
AUX Status Sheet (only when Type-B Level 3 is
installed)
PS3 Status Sheet (only when PostScript 3 module
is installed)
Font Sample (for each mode)
Hex dump
Support Mode
• Standby Mode setting
• Printer Adjust Menu
Maintenance Mode (Engine Status Sheet)
Font registration in the PostScript3 mode
Registration of Reserve Job and Confidential Job
Registering Form Overlay (only available for Windows environment)
6. Changing the Manual Feed specification.
Same as EPL–5900
Figure 1-1. Exterior View of the EPSON AcuLaser C4000
Product Descriptions Features 1-6
EPSON AcuLaser C4000/C4100/C3000 Revision F
1.2 Specifications
This section describes specifications for EPSON AcuLaser C4000.
1.2.1 Basic Specifications
1.2.1.1 Process Specifications
Printer Type Semi-conductive laser beam+Electrophotographic
with dry 2 ingredients nonmagnetic toner
Light Source 4 beam semi-conductor laser
Photoconductor Unit OPC (Organic Photoconductor) drum
Charging Roller charger
Development Exposed area development
Toner Chemical spherical toner and carrier
(in development unit)
Transfer Roller transfer method
Fixing Heated roller method and flexible belt nip method
1.2.1.2 Printer Basic Specification
METHOD
Electrophotographic method using scanning semiconductor laser beam and
dry two-component toner.
RESOLUTION
600dpi and 1,200dpi
WARMING UP TIME
30 or less seconds : when printer is powered on,
or standby mode
(22°C 55% RH environment, at rated voltage)
PRINT MODE
600dpi Mode (Normal paper): Full speed
600dpi Mode (Special paper): Low speed
1200dpi Mode: Low speed
High gross Mode: Low speed
PRINTING MODE BY PAPER TYPE
Table 1-1. Printing mode by paper type
Mode <video I/F name> Paper type, thickness
Normal (low temp) <Plain paper-L mode> Plain paper: 60~75g/m2
Normal (high temp) <Plain paper-H mode> Plain paer: 65~85g/m2
Normal
paper
High quality
(low temp)
High qality
(high temp)
<Thicker paper-L mode>
<Thicker paper-H mode)
High quality paper: 76~99g/
m2
High quality paper:
85~105g/m2
Product Descriptions Specifications 1-7
EPSON AcuLaser C4000/C4100/C3000 Revision F
Table 1-1. Printing mode by paper type
Mode <video I/F name> Paper type, thickness
Thick1 <Heavier paper-L mode> Thick paper: 100~159g/m2
Thick2 <Heavier paper-H mode> Thick paper: 160g/216m2
Special
paper
Label (low temp) <Label-L mode> Label
Label (high temp) <Label-H mode> Label
OHP <OHP mode> OHP films
Envelope <Envelope mode> Envelope
PRINTING SPEED
Simplex
A4
(SEF)
Printing
Duplex
Printing
Table 1-2. First Printing Time
Standard
MP Tray Cassette 1 Cassette 2 Cassette 3
15.0 15.5 17.0 18.5
24.0 24.5 27.5 30.5
23.0 23.5 25.0 26.5
39.0 39.5 42.5 35.5
Optional Feeder 500 Sheets
Unit
PAPER FEED REFERENCE
Centerline reference for each paper size and each paper feeder.
NOTE: Printing Speed values at full speed mode are stated upper rows of
the each column, and values at low speed mode are in lower rows
of each column.
Table 1-3. Continuous printing speed
Paper size Print mode Sinplex printing Duplex printing
A4/Letter
Full speed mode 16 10
Low speed mode 8 5
NOTE 1: Speeds shown are for plain paper L and H modes.
NOTE 2: Cleaning cycles occur during printing.
Product Descriptions Specifications 1-8
EPSON AcuLaser C4000/C4100/C3000 Revision F
PAPER FEED
Paper
Source
MP Tray
Standard
Cassette
Table 1-4. Paper Feed
Sheets
Containing
Capacity *
1
A4, A5, B5, EXE, LT, GLG, LGL,
100 Sheets *
TBD Sheets *
(10mm)
3
GLT*
2
Unspecified sizes
Min size : 88.9 x 139.7 mm
Max size : 215.9 x 355.6 mm
1 Sheet 900mm in length
TBD Sheets A4, LT
TBD Sheets Official Postcard 190 g/m
Envelopes
(Monarch, C10, DL, C5, C6*
ISO-B5*
TBD Sheets
(10mm)
(Yokei #2, 3, 4, Youchoukei #3)*
Unspecified size
Min size :
90mm (width) × 143mm (length)
500 sheets *
(58mm)
2*3
A4, A5, B5, EXE, LT, GLG, LGL
Paper Size
5
, HLT, F4*
5
)
5
5
,
(with flap opened)
Paper Type *
Standard Paper
Normal Paper
Standard Paper
Normal Paper
Special
Applications
(Labels,
Transparencies)
5
---
Standard Paper
Normal Paper
Applicable
2
Table 1-5. Optional Paper Source Combination
Combination (1) (2)
Standard
−
4
Optional
First Cassette Cassette 1 (500 Sheets)
Second and
Third Cassette
500 Sheets x 2 Cassette Unit
Total Sheets 600 1,600
2
*1: RX-80 (80g/m
)
MP Tray
(100 sheets*
1
)
−
500
Sheets
Unit
Optional
500 sheets *
(58mm)
2*3
A4, A5, B5, EXE, LT, GLG, LGL
Standard Paper
Normal Paper
*1: The values in ( ) is capable containing height
*2: Standard Paper : at FX P Paper (64g/
*3: Standard Paper : at Fuji XEROX 4024 DP 20lb (75 g/
2
m
)
2
m
)
*4: Refer to 1.4 "Paper Specifications"
*5: Paper size supported by the firmware (unsupported by the video I/F)
Product Descriptions Specifications 1-9
EPSON AcuLaser C4000/C4100/C3000 Revision F
APPLICABLE PAPER SIZES, PAPER TYPES, AND PAPER ORIENTATION
Table 1-6. Applicable Paper Sizes, Paper Types, and Paper Orientation 1
Paper Size
Dimensions in mm
(inches)
MP Tray
A4 210.00 x 297.00
6
A5*
148.00 x 210.00 SEF
B5 182.00 x 257.00 SEF
LT 215.90 x 279.40 (8.50 x 11.00”)
Standard Optional
cassette
(500 Sheets)
500 Sheets
2
Unit *
Duplex Printing
3
*
SEF
SEF
Paper
Orientation
HLT 139.70 x 215.90 (5.50 x 8.50”)
−−− −−− −−− SEF
GLG 215.90 x 330.00 (8.50 x 13.00”) SEF
LGL 215.90 x 335.60 (8.50 x 14.00”)
Normal Paper
EXE 184.15 x 266.70 (7.25 x 10.50”) SEF
5
GLT*
5
F4*
Uncut Paper *
203.20 x 266.70 (8.00 x 10.50”)
210.00 x 330.00 −−− −−− −−− SEF
Width: 88.90 ~ 215.90
1
Length: 139.70 ~ 900.00
−−− −−−
−−−SEF
SEF
−−−
*1: Paper of more than 355.60mm (14 inches) in length must be fed manually.
*2: Supported envelope sizes differ by destinations.
*3: Refer to "Envelope Orientation" for details on feeding direction of envelopes.
*4: Flatten the curling paper.
*5: Paper size supported by the firmware (unsupported by the video I/F)
*6: When installing the A5 paper to cassette, set exclusive adapter in cassette.
• LEF (Long Edge Feed) : the long edge of the paper is fed to the printer.
• SEF (Short Edge Feed) : the short edge of the paper is fed to the printer.
• ---: Unsupported
SEF
Product Descriptions Specifications 1-10
EPSON AcuLaser C4000/C4100/C3000 Revision F
Special Applications : See Table 1-7
Table 1-7. Applicable Paper Sizes, Paper Types, and Paper Orientation 2
Standard Optional
cassette
(500 Sheets)
−−− −−−
500 Sheets
2
Unit *
Duplex Printing
3
*
−−−
Paper
Orientation
SEF
−−− −−− −−− SEF
Paper Size
Official Postcard *
Transparency
Dimensions in mm
(inches)
4
100.00 x 148.00
A4:210 x 297,
LT:215.9 x 279.4
Paper
Tray
Labels
A4:210 x 297,
LT:215.9 x 279.4
Monarch 98.43 x 190.50 (3 7/8” x 7 1/2”)
4
*
Com-10 104.78 x 241.30 (4 1/8” x 9 1/2”) −−− −−− −−− SEF*
3
*
2
DL 110.00 x 220.00 −−− −−− −−− SEF*
Special Applications
C5 162.00 x 229.00
5
C6*
Envelopes *
ISO-B5*
5
114.00 x 162.00 −−− −−− −−− SEF*
176.00 x 250.00 −−− −−− −−− SEF*
*1: Paper of more than 355.60mm (14 inches) in length must be fed manually.
*2: Supported envelope sizes differ by destinations.
*3: Refer to Section "Envelope Orientation" for details on feeding direction of envelopes.
*4: Flatten the curling paper.
*5: Paper size supported by the firmware (unsupported by the video I/F)
*6: When installing the A5 paper to cassette, set exclusive adapter in cassette.
• LEF (Long Edge Feed) : the long edge of the paper is fed to the printer.
• SEF (Short Edge Feed) : the short edge of the paper is fed to the printer.
• ---: Unsupported
−−− −−− −−− SEF
−−− −−−
−−− −−−
−−− SEF*
−−−
SEF*
3
3
3
3
3
3
Product Descriptions Specifications 1-11
EPSON AcuLaser C4000/C4100/C3000 Revision F
ENVELOPE ORIENTATION
Feeding Direction
Envelope Type C5, ISO-B5
Com-10, DL, C6
Monarch
NOTE 1: Only envelopes without adhesive or adhesive tapes can be used.
NOTE 2: Envelopes have to be set with flap opened, and should be fed by LEF
if width dimension is longer than length dimension.
NOTE 3: A printing side is set to the bottom.
PAPER FEED SIZES
Main Unit
MP Tray
Paper size: Regular paper sizes or unspecified paper sizes within
following useable paper size.
Duplex Unit
Paper size: The regular size and unspecified size described in the
Table 1-6 and 1-7 can be fed.
Paper thikneess: 64 ~ 105g/m
2
500 sheets x 2 unit (Large capacity paper unit)
Same specification as cassette of the main unit
OUTPUT PAPER CAPACITY
Maximum of 250 sheets to face-down tray (at 22°C, 55%RH, standard paper).
DIMENSIONS
Stand Alone Outline Dimensions and Weights
Table 1-8. Stand Alone Outline Dimensions and Weights
Width Depth Height Weight
Standard Main Unit only 439 638 445 29.8
Optional 500 Sheets Unit 439 563 336 19.0
Unit: mm, kg
NOTE 1: Unpacked dimensions are stated.
NOTE 2: Dimensions has ±1%mm difference, weights are ±1%kg difference.
NOTE 3: Main unit weights do not including consumable items
Minimum Width 88.9mm x to Length 139.7mm
Maximum Width 215.9mm x to Length 355.6mm to 900.0mm
Paper thikneess: 60 ~ 216g/m
900.0mm are 64 ~ 105g/m
2
(Uncut paper for length 355.6mm to
2
)
Outline Dimensions and Weights with Options Installed
Table 1-9. Outline Dimensions and Weights with Options Installed
Width Depth Height Weight
Main Unit and 500 Sheets Unit 439 638 781 48.8
Cassette
Paper size: Only the regular size described in the Table 1-6 and 1-7
can be fed.
Paper thikneess: 60 ~ 105g/m
2
NOTE 1: Unpacked dimensions are stated.
NOTE 2: Dimensions has ±1%mm difference, weights are ±1%kg difference.
NOTE 3: Main unit weights do not including consumable items.
Unit: mm, kg
Product Descriptions Specifications 1-12
EPSON AcuLaser C4000/C4100/C3000 Revision F
CONSUMABLE COMPONENTS
Toner Cartridge: Black (K), Cyan (C), Magenta (M), Yellow (Y)
Photoconductor Unit
Transfer Unit
Fuser Unit
* Refer to Consumable Components on Page 23.
NOTE: Refer to Ch6 about handling the consumable components.
COMPONENTS THAT REQUIRE REGULAR REPLACEMENT
The life of regular replacement parts which are not replaced by the user.
Pickup Roller 100K pages
NOTE: Refer to Ch6 about handling the components require regular
replacement.
POWER SUPPLY
115V / 120V ± 10% 50 to 60Hz ± 3Hz
220V / 240V ± 10% 50 to 60Hz ± 3Hz
Supply to controller: 3.3V/5.0A
5.0V/1.0A
POWER CONSUMPTION
120V 240V
Maximum current rated TBD TBD
PRODUCT LIFETIME
Main unit
300K printed pages or 5 years, whichever comes first.
(with periodic part replacement. See Components that require regular
replacement on Page 13)
NOISE
Table 1-10. Noise
Main Unit With Options Installed
MP Tray Cassette MP Tray Cassette
During printing Full
Speed Mode
During Printing Low
Speed Mode
During standby 35 dB (A)
Saving Electricity Mode Back Ground Noise
54.0 dB (A) 52.0dB (A) 54.0dB (A) 54.0dB (A)
54.0 dB (A) 55.0 dB (A) 55.0 dB (A) 55.0 dB (A)
NOTE 1: Values measured by ISO7779 9-point method.
NOTE 2: Measured with MP tray closed.
NOTE 3: Simplex and duplex printing are the same values.
EMISSION
Ozone Concentration: 0.01ppm or less (New Blue Angel standard compliance).
Dust Concentration: 0.1mg/m
3
Maximum at continuous printing 850W 850W
Average at continuous printing 450Wh 450Wh
Average during standby with heating on 850Wh 850Wh
Power
Average during power save mode with
consumption
heating off
45Wh or less 45Wh or less
HAZARDOUS MATERIALS
None of the OPC, toner or plastic contains hazardous materials.
Product Descriptions Specifications 1-13
EPSON AcuLaser C4000/C4100/C3000 Revision F
1.3 Various Sensors
Table 1-11. Various Sensors
Unit Detectable Matter Detectable Device Remarks
Cartridge mounted/unmounted Automatic detection (switch method)
1
Toner Cartridge
(Cyan, Magenta, Yellow, Black)
New cartridge Automatic detection*
Cartridge type --- Refer to *9
Near life end Sensor detection
Work life end Softcounter
Cartridge mounted/unmounted Automatic detection (By IC chip)
Photoconductor Unit
Transfer Unit
Fuser Unit
Standard Paper Feeder
Optional
Paper Feeder
MP Tray
Cassette
500 Sheets x 2 cassette unit
Near life end Softcounter Refer to *2
Work life end Softcounter Refer to *2
Cartridge mounted/unmounted Automatic detection
Near life end Sensor detection Refer to *2
Work life end Softcounter Refer to *2
Cartridge mounted/unmounted Automatic detection
Near life end Softcounter Refer to *2
Work life end Softcounter Refer to *2
Paper size Automatic detection
Out of Paper Automatic detection by Photo Sensor and Mechanical Lever
Cassette mounted/unmounted Automatic detection by Mycro Switch
Paper size Automatic detection by Paper Regulation Board
Paper near end*
Out of paper Automatic detection by Photo Sensor and Mechanical Lever
Cassette mounted/unmounted
Paper size
Paper near end
Out of Paper
2
Automatic detection by Photo Sensor and Mechanical Lever
Identical to standard cassette
Detects 50 ± 20sheets
(FX-P paper 64g/m
2
)
Product Descriptions Various Sensors 1-14
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