User’s Guide
NPD4278-02 EN
AcuLaser C3900 Series User’s Guide
Copyright Notice
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means,
mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No
patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for
damages resulting from the use of the information contained herein.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages,
losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or
unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko
Epson Corporation’s operating and maintenance instructions.
Seiko Epson Corporation and its affiliates shall not be liable against any damages or problems arising from the use of any options
or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko
Epson Corporation.
EPSON is a registered trademark and Epson AcuLaser is a trademark or a registered trademark of Seiko Epson Corporation.
Software License Agreement
This package contains the following materials provided by Seiko Epson Corporation (Epson):
software included as part of the printing system (“Printing Software”), the digitally-encoded
machine-readable outline data encoded in the special format and in the encrypted form (“Font
Programs”), other software which runs on a computer system for use in conjunction with the Printing
Software (“Host Software”), and related explanatory written materials (“Documentation”). The term
“Software” shall be used to describe Printing Software, Font Programs and/or Host Software and also
include any upgrades, modified versions, additions, and copies of the Software.
The Software is being licensed to you under the terms of this Agreement.
Epson grants to you a non-exclusive sublicense to use the Software and Documentation, provided that
you agree to the following:
1. You may use the Software and accompanying Font Programs for imaging to the licensed output
device(s), solely for your own internal business purposes.
2. In addition to the license for Font Programs set forth in Section 1 above, you may use Roman Font
Programs to reproduce weights, styles, and versions of letters, numerals, characters and symbols
(“Typefaces”) on the display or monitor for your own internal business purposes.
3. You may make one backup copy of the Host Software, provided your backup copy is not installed
or used on any computer. Notwithstanding the above restrictions, you may install the Host
Software on any number of computers solely for use with one or more printing systems running
the Printing Software.
Copyright Notice 2
AcuLaser C3900 Series User’s Guide
4. You may assign its rights under this Agreement to an assignee of all of Licensee’s right and interest
to such Software and Documentation (“Assignee”) provided you transfer to Assignee all copies of
such Software and Documentation Assignee agrees to be bound by all of the terms and conditions
of this Agreement.
5. You agree not to modify, adapt or translate the Software and Documentation.
6. You agree that you will not attempt to alter, disassemble, decrypt, reverse engineer or decompile
the Software.
7. Title to and ownership of the Software and Documentation and any reproductions thereof shall
remain with Epson and its licensor.
8. Trademarks shall be used in accordance with accepted trademark practice, including
identification of the trademark owner’s name. Trademarks can only be used to identify printed
output produced by the Software. Such use of any trademark does not give you any rights of
ownership in that trademark.
9. You may not rent, lease, sublicense, lend or transfer versions or copies of the Software Licensee
does not use, or Software contained on any unused media, except as part of the permanent transfer
of all Software and Documentation as described above.
10. IN NO EVENT WILL EPSON OR ITS LICENSOR BE LIABLE TO YOU FOR ANY
CONSEQUENTIAL, INCIDENTAL INDIRECT, PUNITIVE OR SPECIAL DAMAGES,
INCLUDING ANY LOST PROFITS OR LOST SAVING, EVEN IF EPSON HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY
THIRD PARTY. EPSON OR ITS LICENSOR DISCLAIMS ALL WARRANTIES WITH
REGARD TO THE SOFTWARE, EXPRESS OR IMPLIED, INCLUDING, WITHOUT
LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT OF THIRD PARTY RIGHTS.
SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION
OF INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES, SO THE ABOVE
LIMITATIONS MAY NOT APPLY TO YOU.
11. Notice to Government End Users: The Software is a “commercial item,” as that term is defined at
48 C.F.R.2.101, consisting of “commercial computer software” and “commercial computer
software documentation,” as such terms are used in 48 C.F.R. 12.212. Consistent with 48 C.F.R.
12.212 and 48 C.F.R. 227.7202-1 through 227.7202-4, all U.S. Government End Users acquire the
Software with only those rights set forth herein.
12. You agree that you will not export the Software in any form in violation of any applicable laws and
regulations regarding export control of any countries.
Copyright Notice 3
AcuLaser C3900 Series User’s Guide
About Adobe Color Profile
ADOBE SYSTEMS INCORPORATED
COLOR PROFILE LICENSE AGREEMENT
NOTICE TO USER: PLEASE READ THIS CONTRACT CAREFULLY. BY USING ALL OR ANY
PORTION OF THE SOFTWARE YOU ACCEPT ALL THE TERMS AND CONDITIONS OF THIS
SOFTWARE YOU ACCEPT ALL THE TERMS AND CONDITIONS OF THIS AGREEMENT. IF
YOU DO NOT AGREE WITH THE TERMS OF THIS AGREEMENT, DO NOT USE THE
SOFTWARE.
1. DEFINITIONS In this Agreement, “Adobe” means Adobe Systems Incorporated, a Delaware
corporation, located at 345 Park Avenue, San Jose, California 95110. “Software” means the
software and related items with which this Agreement is provided.
2. LICENSE Subject to the terms of this Agreement, Adobe hereby grants you the worldwide,
non-exclusive, nontransferable, royalty-free license to use, reproduce and publicly display the
Software. Adobe also grants you the rights to distribute the Software only (a) as embedded within
digital image files and (b) on a standalone basis. No other distribution of the Software is allowed;
including, without limitation, distribution of the Software when incorporated into or bundled
with any application software. All individual profiles must be referenced by their ICC Profile
description string. You may not modify the Software. Adobe is under no obligation to provide any
support under this Agreement, including upgrades or future versions of the Software or other
items. No title to the intellectual property in the Software is transferred to you under the terms of
this Agreement. You do not acquire any rights to the Software except as expressly set forth in this
Agreement.
3. DISTRIBUTION If you choose to distribute the Software, you do so with the understanding that
you agree to defend, indemnify and hold harmless Adobe against any losses, damages or costs
arising from any claims, lawsuits or other legal actions arising out of such distribution, including
without limitation, your failure to comply with this Section 3. If you distribute the Software on a
standalone basis, you will do so under the terms of this Agreement or your own license agreement
which (a) complies with the terms and conditions of this Agreement; (b) effectively disclaims all
warranties and conditions, express or implied, on behalf of Adobe; (c) effectively excludes all
liability for damages on behalf of Adobe; (d) states that any provisions that differ from this
Agreement are offered by you alone and not Adobe and (e) states that the Software is available
from you or Adobe and informs licensees how to obtain it in a reasonable manner on or through a
medium customarily used for software exchange. Any distributed Software will include the Adobe
copyright notices as included in the Software provided to you by Adobe.
Copyright Notice 4
AcuLaser C3900 Series User’s Guide
4. DISCLAIMER OF WARRANTY Adobe licenses the Software to you on an “AS IS” basis. Adobe
makes no representation as to the adequacy of the Software for any particular purpose or to
produce any particular result. Adobe shall not be liable for loss or damage arising out of this
Agreement or from the distribution or use of the Software or any other materials. ADOBE AND
ITS SUPPLIERS DO NOT AND CANNOT WARRANT THE PERFORMANCE OR RESULTS
YOU MAY OBTAIN BY USING THE SOFTWARE, EXCEPT FOR ANY WARRANTY,
CONDITION, REPRESENTATION OR TERM TO THE EXTENT TO WHICH THE SAME
CANNOT OR MAY NOT BE EXCLUDED OR LIMITED BY LAW APPLICABLE TO YOU IN
YOUR JURISDICTION, ADOBE AND ITS SUPPLIERS MAKE NO WARRANTIES,
CONDITIONS, REPRESENTATIONS OR TERMS, EXPRESS OR IMPLIED, WHETHER BY
STATUTE, COMMON LAW, CUSTOM, USAGE OR OTHERWISE AS TO ANY OTHER
MATTERS, INCLUDING BUT NOT LIMITED TO NON-INFRINGEMENT OF THIRD
PARTY RIGHTS, INTEGRATION, SATISFACTORY QUALITY OR FITNESS FOR ANY
PARTICULAR PURPOSE. YOU MAY HAVE ADDITIONAL RIGHTS WHICH VARY FROM
JURISDICTION TO JURISDICTION. The provisions of Sections 4, 5 and 6 shall survive the
termination of this Agreement, howsoever caused, but this shall not imply or create any continued
right to use the Software after termination of this Agreement.
5. LIMITATION OF LIABILITY IN NO EVENT WILL ADOBE OR ITS SUPPLIERS BE LIABLE
TO YOU FOR ANY DAMAGES, CLAIMS OR COSTS WHATSOEVER OR ANY
CONSEQUENTIAL, INDIRECT, INCIDENTAL DAMAGES, OR ANY LOST PROFITS OR
LOST SAVINGS, EVEN IF AN ADOBE REPRESENTATIVE HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH LOSS, DAMAGES, CLAIMS OR COSTS OR FOR ANY CLAIM BY
ANY THIRD PARTY. THE FOREGOING LIMITATIONS AND EXCLUSIONS APPLY TO
THE EXTENT PERMITTED BY APPLICABLE LAW IN YOUR JURISDICTION. ADOBE’S
AGGREGATE LIABILITY AND THAT OF ITS SUPPLIERS UNDER OR IN CONNECTION
WITH THIS AGREEMENT SHALL BE LIMITED TO THE AMOUNT PAID FOR THE
SOFTWARE. Nothing contained in this Agreement limits Adobe’s liability to you in the event of
death or personal injury resulting from Adobe’s negligence or for the tort of deceit (fraud). Adobe
is acting on behalf of its suppliers for the purpose of disclaiming, excluding and/or limiting
obligations, warranties and liability as provided in this Agreement, but in no other respects and for
no other purpose.
6. TRADEMARKS Adobe and the Adobe logo are the registered trademarks or trademarks of Adobe
in the United States and other countries. With the exception of referential use, you will not use
such trademarks or any other Adobe trademark or logo without separate prior written permission
granted by Adobe.
7. TERM This Agreement is effective until terminated. Adobe has the right to terminate this
Agreement immediately if you fail to comply with any term hereof. Upon any such termination,
you must return to Adobe all full and partial copies of the Software in your possession or control.
Copyright Notice 5
AcuLaser C3900 Series User’s Guide
8. GOVERNMENT REGULATIONS If any part of the Software is identified as an export controlled
item under the United States Export Administration Act or any other export law, restriction or
regulation (the “Export Laws”), you represent and warrant that you are not a citizen, or otherwise
located within, an embargoed nation (including without limitation Iran, Iraq, Syria, Sudan, Libya,
Cuba, North Korea, and Serbia) and that you are not otherwise prohibited under the Export Laws
from receiving the Software. All rights to use the Software are granted on condition that such
rights are forfeited if you fail to comply with the terms of this Agreement.
9. GOVERNING LAW This Agreement will be governed by and construed in accordance with the
substantive laws in force in the State of California as such laws are applied to agreements entered
into and to be performed entirely within California between California residents. This Agreement
will not be governed by the conflict of law rules of any jurisdiction or the United Nations
Convention on Contracts for the International Sale of Goods, the application of which is expressly
excluded. All disputes arising out of, under or related to this Agreement will be brought exclusively
in the state Santa Clara County, California, USA.
10. GENERAL You may not assign your rights or obligations granted under this Agreement without
the prior written consent of Adobe. None of the provisions of this Agreement shall be deemed to
have been waived by any act or acquiescence on the part of Adobe, its agents, or employees, but
only by an instrument in writing signed by an authorized signatory of Adobe. When conflicting
language exists between this Agreement and any other agreement included in the Software, the
terms of such included agreement shall apply. If either you or Adobe employs attorneys to enforce
any rights arising out of or relating to this Agreement, the prevailing party shall be entitled to
recover reasonable attorneys’ fees. You acknowledge that you have read this Agreement,
understand it, and that it is the complete and exclusive statement of your agreement with Adobe
which supersedes any prior agreement, oral or written, between Adobe and you with respect to the
licensing to you of the Software. No variation of the terms of this Agreement will be enforceable
against Adobe unless Adobe gives its express consent, in writing, signed by an authorized
signatory of Adobe.
ICC Profile for TOYO INK Standard Color on Coated paper (TOYO Offset Coated 3.0)
This ICC Profile (TOYO Offset Coated 3.0) characterizes Japanese offset press on Coated paper and is
fully compatible with ICC profile format.
About “TOYO INK Standard Color on Coated paper”
Copyright Notice 6
AcuLaser C3900 Series User’s Guide
This is the standard for color reproduction of sheet-fed offset press on Coated paper made by TOYO
INK MFG.CO., LTD. (“TOYO INK”).
This standard is made from printing test with using TOYO INK’s sheet-fed offset printing inks and
TOYO INK’s own printing conditions.
“TOYO INK Standard Color on Coated paper” is compatible with “JAPAN COLOR”.
Agreement
1. The reproduction of images on a printed material or a monitor using this ICC Profile do not
always match the TOYO INK Standard Color on Coated paper.
2. In no event will TOYO INK, its directors, officers, employees or agents be liable to you for any
damages whether direct or indirect or, consequential or incidental (including damages for loss of
business profits, business interruption, loss of business information, and the like) arising out of
the use or inability to use this ICC Profile.
3. Any and all copyrights of this ICC Profile shall remain in TOYO INK; therefore you shall not
transfer, provide, rent, distribute, disclose, or grant any rights in this ICC Profile to any third party
without the prior written consent of TOYO INK.
4. TOYO INK shall not be responsible for answering any questions related to this ICC Profile.
5. All company names and product names used in this document are the trademarks or registered
trademarks of their respective holder.
6. This ICC Profile is made by X-Rite ProfileMaker and granted TOYO INK certain license to
distribute by X-Rite, Inc..
TOYO Offset Coated 3.0 © TOYO INK MFG. CO., LTD. 2010
DIC STANDARD COLOR PROFILE LICENSE AGREEMENT
IMPORTANT: PLEASE READ THIS STANDARD COLOR PROFILE LICENSE AGREEMENT
(“LICENSE AGREEMENT”) CAREFULLY BEFORE USING THE DIC STANDARD COLOR
PROFILE, INCLUDING THE DIC STANDARD SFC_AM2.0, DIC STANDARD SFM_AM2.0, DIC
STANDARD SFU_AM2.0, DIC STANDARD SFC_FM2.0, DIC WAKIMIZU SFC_AM2.0, DIC
WAKIMIZU SFC_FM2.0, DIC ABILIO SFC_AM1.0, DIC HY-BRYTE SFC_AM1.0, DIC
STANDARD WEBC_AM2.1, DIC STANDARD WEBC_FM2.1, DIC NEWSCOLOR_AM1.0, DIC
NEWSCOLOR_FM1.0, PROVIDED BY DIC HEREWITH, AND ANY CORRESPONDIMG
ONLINE OR ELECTRONC DOCUMENTATION AND ALL UPDATES OR UPGRADES OF THE
ABOVE THAT ARE PROVIDED TO YOU (COLLECTIVELY, THE “PROFILE”).
Copyright Notice 7
AcuLaser C3900 Series User’s Guide
THIS LICENSE AGREEMENT IS A LEGAL AGREEMENT BETWEEN YOU (EITHER AN
INDIVIDUAL OR, IF ACQUIRED BY OR FOR AN ENTITY, AN ENTITY) AND DIC
CORPORATION, A JAPANESE COMPANY (“DIC”). THIS LICENSE AGREEMENT PROVIDES
A LICENSE TO USE THE PROFILE AND CONTAINS WARRANTY INFORMATION AND
LIABILITY DISCLAIMERS. IF YOU DO NOT AGREE TO BE BOUND BY ALL OF THESE TERMS,
YOU MAY NOT USE THE PROFILE.
1. License Grant
DIC grants you a gratis non-exclusive and non-transferable license to use the Profile and to allow
your employees and authorized agents, if any, to use the Profile, solely in connection with their
work for you, subject to all of the limitations and restrictions in this License Agreement.
2. Ownership
The foregoing license gives you limited license to use the Profile. You will own the rights in the
media containing the recorded Profile, but DIC retains all right, title and interest, including all
copyright and intellectual property rights, in and to, the Profile and all copies thereof. All rights
not specifically granted in this License Agreement, including all copyrights, are reserved by DIC.
3. Term
a. This License Agreement is effective until terminated.
b. You may terminate this License Agreement by notifying DIC in writing of your intention to
terminate this License Agreement and by destroying, all copies of the Profile in your possession or
control.
c. DIC may terminate this License Agreement without prior notice to you if you fail to comply with
any of the terms and conditions of this License Agreement (either directly or through your
employees or agents), retroactive to the time of such failure to comply. In such event, you must
immediately stop using the Profile and destroy all copies of the Profile in your possession or
control.
d. All provisions in this License Agreement relating to warranty disclaimers (Section 5) and the
limitation of liability (Section 6) shall survive any termination of this License Agreement.
Copyright Notice 8
AcuLaser C3900 Series User’s Guide
4. License Method and Restrictions
a. You may install and use the Profile on a single desktop computer; provided, however, that,
notwithstanding anything contrary contained herein, you may not use the Profile on any network
system or share, install or use the Profile concurrently on different computers, or electronically
transfer the Profile from one computer to another or over a network.
b. You may not make or distribute copies, fix, alter, merge, modify, adapt, sublicense, transfer, sell,
rent, lease, gift or distribute all or a portion of the Profile, or modify the Profile or create derivative
works based upon the Profile.
c. You acknowledge that the Profile is not intended for any usage which may cause death or
physical injury or environmental damage and agree not to use the Profile for such usage.
d. You shall not use the Profile to develop any software or other technology having the same
primary function as the Profile, including but not limited to using the Profile in any development
or test procedure that seeks to develop like software or other technology, or to determine if such
software or other technology performs in a similar manner as the Profile.
e. DIC and other trademarks contained in the Profile are trademarks or registered trademarks of
DIC in Japan and/or other countries. You may not remove or alter any trademark, trade names,
product names, logo, copyright or other proprietary notices, legends, symbols or labels in the
Profile. This License Agreement does not authorize you to use DIC’s or its licensors’ names or any
of their respective trademarks.
5. WARRANTY DISCLAIMER
a. THE PROFILE IS PROVIDED TO YOU FREE OF CHARGE, AND ON AN “AS-IS” BASIS, IN
ACCORDANCE WITH THE TERMS AND COONDITIONS OF THIS LICENSE
AGREEMENT. DIC PROVIDES NO TECHNICAL SUPPORT, WARRANTIES OR REMEDIES
FOR THE PROFILE.
b. DIC DISCLAIMS ALL WARRANTIES AND REPRESENTATIONS, WHETHER EXPRESS,
IMPLIED, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO, THE WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE,
NON-INFRINGEMENT, TITLE AND QUIET ENJOYMENT. YOU SHALL ASSUME AND BE
FULLY LIABLE AND RESPONSIBLE FOR ALL RISKS IN CONNECTION WITH YOUR USE
OF THE PROFILE. DIC DOES NOT WARRANT THAT THE PROFILE IS FREE OF DEFECTS
OR FLAWS OR WILL OPERATE WITHOUT INTERRUPTION, AND IS NOT RESPONSIBLE
FORCORRECTING OR REPAIRING ANY DEFECTS OR FLAWS, FOR FEE OR GRATIS. NO
RIGHTS OR REMEDIES WILL BE CONFERRED ON YOU UNLESS EXPRESSLY GRANTED
HEREIN.
Copyright Notice 9
AcuLaser C3900 Series User’s Guide
6. LIMITATION OF LIABILITY
DIC SHALL NOT BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT,
INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, COVER OR CONSEQUENTIAL
DAMAGES (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR THE INABILITY TO
USE EQUIPMENT OR ACCESS DATA, LOSS OF BUSINESS, LOSS OF PROFITS, BUSINESS
INTERRUPTION OR THE LIKE), ARISING OUT OF THE USE OF, OR INABILITY TO USE,
THE PROFILE AND BASED ON ANY THEORY OF LIABILITY INCLUDING BREACH OF
CONTRACT, BREACH OF WARRANTY, TORT (INCLUDING NEGLIGENCE), PRODUCT
LIABILITY OR OTHERWISE, EVEN IF DIC OR ITS REPRESENTATIVES HAVE BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
THE FOREGOING LIMITATIONS ON LIABILITY SHALL APPLY TO ALL ASPECTS OF
THIS LICENSE AGREEMENT.
7. General
a. This License Agreement shall be governed and construed in accordance with the laws of Japan,
without giving effect to principles of conflict of laws. If any provision of this License Agreement
shall be held by a court of competent jurisdiction to be contrary to law, that provision will be
enforced to the maximum extent permissible, and the remaining provisions of this License
Agreement will remain in full force and effect. You hereby consent to the exclusive jurisdiction
and venue of Tokyo District Court to resolve any disputes arising under this License Agreement.
b. This License Agreement contains the complete agreement between the parties with respect to
the subject matter hereof, and supersedes all prior or contemporaneous agreements or
understandings, whether oral or written. You agree that any varying or additional terms contained
in any written notification or document issued by you in relation to the Profile licensed hereunder
shall be of no effect.
c. The failure or delay of DIC to exercise any of its rights under this License Agreement or upon any
breach of this License Agreement shall not be deemed a waiver of those rights or of the breach.
Copyright Notice 10
AcuLaser C3900 Series User’s Guide
Contents
Software License Agreement.............................................................. 2
About Adobe Color Profile............................................................... 4
ICC Profile for TOYO INK Standard Color on Coated paper (TOYO Offset Coated 3.0)............ 6
DIC STANDARD COLOR PROFILE LICENSE AGREEMENT................................. 7
Chapter 1 Introduction
Getting Acquainted with Your Printer..................................................... 15
Space Requirements................................................................ 15
Printer Parts...................................................................... 16
Software Disc.......................................................................... 17
PostScript Drivers/PCL Drivers....................................................... 17
PPD Files......................................................................... 18
Documentation.................................................................... 18
System Requirements................................................................... 18
Chapter 2 Using the Printer Driver
Selecting Driver Options/Defaults (for Windows)............................................ 20
Uninstalling the Printer Driver (for Windows).............................................. 21
Using the PostScript and PCL Printer Driver................................................ 21
Common Buttons.................................................................. 21
Advanced Tab (PostScript Printer Driver Only)......................................... 23
My Tab........................................................................... 24
Basic Tab......................................................................... 24
Layout Tab........................................................................ 25
Cover Page Tab.................................................................... 25
Watermark/Overlay Tab............................................................ 26
Quality Tab....................................................................... 26
Other Tab........................................................................ 27
Limitations on printer driver functions installed with Point and Print....................... 27
Contents 11
AcuLaser C3900 Series User’s Guide
Chapter 3 Printer Control Panel and Configuration Menu
About the Control Panel................................................................. 29
Control Panel Indicators and Keys.................................................... 29
Message Window.................................................................. 30
Help Screens...................................................................... 31
Configuration Menu Overview........................................................... 31
PROOF/PRINT MENU............................................................. 31
Entering the Password. . . . . . . ....................................................... 32
PRINT MENU..................................................................... 32
PAPER MENU.................................................................... 33
QUALITY MENU.................................................................. 36
MEMORY DIRECT................................................................ 41
INTERFACE MENU............................................................... 43
SYS DEFAULT MENU............................................................. 46
MAINTENANCE MENU........................................................... 51
Chapter 4 Memory Direct
Memory Direct........................................................................ 56
Printing From a Connected USB Memory Device........................................ 56
Chapter 5 Media Handling
Print Media........................................................................... 58
Specifications...................................................................... 58
Media Types...................................................................... 60
Printable Area..................................................................... 68
Loading Media ........................................................................ 70
Tray 1 (Manual Feed Tray).......................................................... 70
Tray 2............................................................................ 73
500-Sheet Paper Cassette Unit (Tray 3)................................................ 75
Duplexing (Epson AcuLaser C3900DN only)............................................... 78
Output Tray........................................................................... 79
Media Storage......................................................................... 80
Contents 12
AcuLaser C3900 Series User’s Guide
Chapter 6 Replacing Consumables and Maintenance Parts
About Toner Cartridges................................................................. 81
Replacing a Toner Cartridge............................................................. 83
Replacing a Photoconductor Unit......................................................... 87
Replacing the Waste Toner Bottle (0595)................................................... 93
Replacing the Backup Battery. . ........................................................... 96
Replacing the Fuser Unit (3041/3042). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Chapter 7 Maintaining the Printer
Maintaining the Printer................................................................ 103
Cleaning the Printer................................................................... 105
Exterior......................................................................... 105
Media Rollers.................................................................... 105
Cleaning the Laser Lens............................................................ 109
Chapter 8 Troubleshooting
Printing a Configuration Page........................................................... 115
Preventing Media Misfeeds............................................................. 115
Clearing Media Misfeeds ............................................................... 116
Media Misfeed Messages and Clearing Procedures...................................... 116
Solving Problems with Media Misfeeds................................................... 130
Solving Other Problems................................................................ 132
Solving Problems with Printing Quality................................................... 136
Status, Error, and Service Messages....................................................... 140
Standard Status Messages........................................................... 140
Error Messages (Warning).......................................................... 141
Error Messages (Operator Call)...................................................... 142
Service Messages.................................................................. 145
Chapter 9 Installing Accessories
Introduction.......................................................................... 146
Antistatic Protection................................................................... 146
Dual In-Line Memory Module (DIMM)................................................... 147
Installing a DIMM................................................................ 147
Contents 13
AcuLaser C3900 Series User’s Guide
Hard Disk Drive (C12C824511). . ....................................................... 149
Installing the Hard Disk Drive...................................................... 149
500-Sheet Paper Cassette Unit (C12C802651). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Installing a 500-Sheet Paper Cassette Unit............................................. 151
Appendix A Appendix
Technical Specifications................................................................ 154
Printer.......................................................................... 154
Index
Contents 14
AcuLaser C3900 Series User’s Guide
Chapter 1
Introduction
Getting Acquainted with Your Printer
Space Requirements
To ensure easy operation, consumable replacement and maintenance, adhere to the recommended
space requirements detailed below.
Front View
873 mm
Side View
200 mm
486 mm
342 mm
140 mm
346 mm
444 mm
1062 mm
531 mm
229 mm
189 mm
Introduction 15
Printer Parts
Front View
AcuLaser C3900 Series User’s Guide
3
2
1
12
5
4
11
14
13
11
14
6
7
8
9
10
13
1. Control panel
2. Output tray
3. Paper stopper
4. Tray 1 (Manual feed tray)
5. Tray 2
6. Eject cover
7. Fuser unit
8. Right side cover
9. Transfer roller
10. Transfer belt unit
11. Photoconductor unit(s)
12. Front cover
13. Waste toner bottle
14. Toner cartridge(s)
Introduction 16
Rear View
AcuLaser C3900 Series User’s Guide
6
5
4
3
1. USB memory port
2. Power switch
3. Power connection
4. USB port
5. 10Base-T/100Base-TX/1000Base-T Ethernet Interface port
6. Ventilation grilles
Software Disc
1
2
PostScript Drivers/PCL Drivers
Operating System Use/Benefit
Windows 7/Vista/Server 2008/XP/Server 2003/
2000
Windows 7/Vista/Server 2008/XP/Server 2003 for
64bit
Note:
A specific PPD file has been prepared for applications (such as PageMaker and Corel Draw) that require
that a PPD file be specified when printing.
When specifying a PPD file while printing on Windows 7, Vista, Server 2008, XP, Server 2003 and 2000,
use the specific PPD file provided on the Software Disc.
These drivers give you access to all of the printer features,
including finishing and advanced layout. See also “Using the
PostScript and PCL Printer Driver” on page 21.
Introduction 17
PPD Files
Operating System Use/Benefit
AcuLaser C3900 Series User’s Guide
Macintosh OS X (10.3.9/10.4/10.5/10.6)
Macintosh OS X Server (10.3.9/10.4/10.5/10.6)
RedHat Enterprise Linux 5 Desktop
SUSE Linux Enterprise Desktop 10
Documentation
Documentation Use/Benefit
Setup Guide This manual provides details on the initial operations that must be
User’s Guide (this manual) This manual provides details on general daily operations, such as using
Reference Guide This manual provides details on installing the Linux drivers and on
These files are required in order to use the printer driver for
each operating system.
For details of the Linux printer drivers, refer to the
Reference Guide.
performed in order to use this printer, such as setting up the printer
and installing the drivers.
the drivers and control panel and replacing consumables.
specifying settings for the network, and the printer management
utility.
System Requirements
❏ Personal computer
❏ Pentium 2: 400 MHz (Pentium 3: 500 MHz or higher is recommended)
❏ PowerPC G3 or later (G4 or later is recommended)
❏ Macintosh equipped with an Intel processor
❏ Operating System
❏ Microsoft Windows
Windows 7 Home Basic/Home Premium/Professional/Ultimate Edition
Windows Vista Home Basic/Home Premium/Ultimate/Business/Enterprise Edition
Home Basic/Home Premium/Ultimate/Business/Enterprise x64 Edition
Introduction 18
AcuLaser C3900 Series User’s Guide
Windows XP Home/Professional (Service Pack 2 or later) Edition
Professional x64 Edition
Windows 2000 (Service Pack 4 or later)
Windows Server 2008 R2 Standard/Enterprise Edition
Windows Server 2008 Standard/Enterprise Edition
Standard/Enterprise x64 Edition
Windows Server 2003 R2 Standard/Enterprise Edition
Standard/Enterprise x64 Edition
Windows Server 2003 Standard/Enterprise Edition
Standard/Enterprise x64 Edition
❏ Mac OS X (10.3.9 or later; We recommend installing the newest patch), Mac OS X Server
(10.3.9 or later)
❏ RedHat Enterprise Linux 5 Desktop, SUSE Linux Enterprise Desktop 10
❏ Free hard disk space
❏ Approximately 20 MB of free hard disk space for printer driver
❏ Approximately 128 MB of free hard disk space for image processing
❏ RAM
Capacity recommended for the operating system
❏ CD/DVD-ROM drive
❏ I/O interface
❏ 10Base-T/100Base-TX/1000Base-T Ethernet interface port
❏ USB 2.0 High-Speed compliant port
Note:
For details of the Linux printer driver, refer to the Reference Guide.
Introduction 19
AcuLaser C3900 Series User’s Guide
Chapter 2
Using the Printer Driver
Selecting Driver Options/Defaults (for Windows)
Before you start working with your printer, you are advised to verify/change the default driver
settings. Also, in case you have options installed, you should “declare” the options in the driver.
1. Choose the driver’s properties.
2. If you have installed options, proceed with the next step. Otherwise, skip to step 9.
3. Select the Configure tab.
4. Check that the installed options are correctly listed. If not, proceed with the next step. Otherwise,
continue with step 8.
5. Click the Refresh to automatically configure installed options.
Note:
The Refresh is available only if bi-directional communication is available with the printer; otherwise
it is grayed out.
If Windows Vista or Server 2008 is being used, Refresh can also be clicked when the machine is
connected via USB.
6. From the Device Options list, select an option, one at a time, and then select Enable or Disable
from the Settings menu.
Note:
❏ For models with a embedded duplex unit (Epson AcuLaser C3900DN), select EPSON AL-C3900
for Model in the Device Options list.
❏ If Printer Memory is selected, select 256MB or 768MB according to the installed memory. The
factory default setting is 256MB.
❏ This printer does not support CompactFlash cards.
7. Click Apply.
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AcuLaser C3900 Series User’s Guide
Note:
Depending on the version of the operating system, Apply may not appear. If this is the case, continue
with the next step.
8. Select the General tab.
9. Click Printing Preferences.
Printing Preferences dialog box appears.
10. Select the default settings for your printer, such as the default media format you use, in the
appropriate tabs.
11. Click Apply.
12. Click OK to exit from the Printing Preferences dialog box.
13. Click OK to exit from the Properties dialog box.
Uninstalling the Printer Driver (for Windows)
1. Close all applications.
2. Choose the uninstall program.
3. When the Uninstall dialog box appears, select the printer to be deleted, and then click Uninstall
button.
4. Click Uninstall.
5. Click OK, and restart your computer.
6. The printer driver will be uninstalled from your computer.
Using the PostScript and PCL Printer Driver
Common Buttons
The buttons described below appear on each tab.
Using the Printer Driver 21
AcuLaser C3900 Series User’s Guide
OK
Click to exit the Properties dialog box, saving any changes made.
Cancel
Click to exit the Properties dialog box without saving any changes made.
Apply
Click to save all changes without exiting the Properties dialog box.
Help
Click to view the help.
Favorite Setting
This allows the current settings to be saved. To save the current settings, specify the desired settings,
and then click Add. Specify the settings described below, and then click OK.
❏ Name: Type in the name of the settings to be saved.
❏ Icon: Select an icon from the icon list to easily identify the settings.
The selected icon appears in the drop-down list.
❏ Sharing: Specify whether or not the settings to be saved can be used by other users logged onto the
computer.
❏ Comment: Add a simple comment to the settings to be saved.
Afterward, the saved settings can be selected from the drop-down list. To change the registered
setting, click Edit.
In addition, predefined settings can be selected.
The predefined settings are those for “2-up”, “Photo” and “Grayscale”.
Select Defaults from the drop-down list to reset the functions in all tabs to their default values.
❏ Printer View
Click the button to display an image of the printer in the figure area. When this button is clicked, it
changes to the Paper View button (when a tab other than the Quality tab is selected) or the Quality
View button (when the Quality tab is selected).
Using the Printer Driver 22
AcuLaser C3900 Series User’s Guide
Note:
This button does not appear on the Advanced tab.
❏ Paper View
Click the button to display a sample of the page layout in the figure area. When this button is clicked, it
changes to the Printer View button.
Note:
This button does not appear on the Quality tab.
❏ Quality View
Click the button to display a sample of the settings selected in the Quality tab. When this button is
clicked, it changes to the Printer View button.
Note:
This button appears only when the Quality tab is selected.
❏ Printer Information
Click this button to start up Web-Based EpsonNet Config.
Note:
This button is available only if a network connection has been established.
❏ Default
Click the button to reset the settings to their defaults.
Note:
❏ This button does not appear on the Advanced tab.
❏ When this button is clicked, the settings in the displayed dialog box are reset to their defaults. The
settings on other tabs are not changed.
Advanced Tab (PostScript Printer Driver Only)
The Advanced tab allows you to
❏ Select whether to enable or disable the settings for advanced printing functions (such as booklet
printing)
Using the Printer Driver 23
AcuLaser C3900 Series User’s Guide
❏ Specify the PostScript output method
❏ Specify whether or not the error messages of a print job are printed
❏ Print a mirror image
❏ Specify whether or not the application can directly output PostScript data
My Tab
My Tab allows you to
❏ Display the most frequently used functions (from each tab) whose settings are often changed
❏ Add or remove displayed functions by clicking Edit My Tab. In addition, functions can be added
to My Tab by right-clicking them on their original tabs.
Basic Tab
The Basic tab allows you to
❏ Specify the orientation of the media
❏ Specify the size of the original document
❏ Select the output media size
❏ Zoom (expand/reduce) documents
❏ Specify the paper source
❏ Specify the type of media
❏ Specify the number of copies
❏ Turn on/off job collation
❏ Save a print job on the printer and print it later (Job Retention)
❏ Save a confidential job on the printer and protect it with a password
❏ Print a single copy for proofing
❏ Specify user authentication and account track settings
Using the Printer Driver 24
❏ Print on the back side of paper that has already been printed on
Note:
❏ Use paper that has been printed on with this printer.
In addition, the page printed with this setting is not guaranteed.
❏ Do not use the following types of paper.
- Paper that has been printed on with an inkjet printer
- Paper that has been printed on with a monochrome/color laser printer/copier
- Paper that has been printed on with any other printer or fax machine
Layout Tab
The Layout tab allows you to
❏ Print several pages of a document on the same page (N-up printing)
AcuLaser C3900 Series User’s Guide
❏ Print a single copy for enlargement and print several pages (PCL printer driver only)
❏ Specify booklet printing (Epson AcuLaser C3900DN only)
❏ Rotate the print image 180 degrees
❏ Specify duplex (double-sided) printing (Epson AcuLaser C3900DN only)
❏ Specify whether or not blank pages are printed (PCL printer driver only)
❏ Adjust the binding margin
❏ Adjust the printing position (PCL printer driver only)
❏ Specify the position on the paper where the document is to be printed
Cover Page Tab
The Cover Page tab allows you to
❏ Print front and back cover pages and separator pages
❏ Specify the tray that contains the paper for the front and back cover pages and separator pages
Using the Printer Driver 25
AcuLaser C3900 Series User’s Guide
Watermark/Overlay Tab
Note:
Be sure to use overlays with print jobs with a media size and orientation that matches the overlay form. In
addition, if settings have been specified for “N-up” or “Booklet” in the printer driver, the overlay form
cannot be adjusted to match the specified settings.
The settings in the “Watermark” function of the Watermark/Overlay tab allows you to
❏ Select the watermark to be used
❏ Create, edit or delete watermarks
❏ Adjust the watermark position
❏ Print a frame around watermarks
❏ Print transparent (shaded) watermarks
❏ Print the watermark on only the first page
❏ Print the watermark repeatedly throughout the all pages
The settings in the “Overlay” function of the Watermark/Overlay tab allows you to
❏ Select the form to use
❏ Add or delete overlay files
❏ Create a form (PCL printer driver only)
❏ Specify that the document and form are printed overlapping (PCL printer driver only)
❏ Display the form information (PCL printer driver only)
❏ Print the form on All Pages, First Page, Even Pages and Odd Pages
❏ Place the form in back of the document or in front on the printed document (PCL printer driver
only)
Quality Tab
The Quality tab allows you to
❏ Specify whether to print in color or black and white
Using the Printer Driver 26
AcuLaser C3900 Series User’s Guide
❏ Control the darkness of an image (Brightness)
❏ Specify the printer color settings (Quick Color)
❏ Perform color separation
❏ Select whether or not economy printing is used
❏ Set the edge strength to Low, Middle or High
❏ Specify the amount of details in graphic patterns (PCL printer driver only)
❏ Specify the format of fonts that are to be downloaded (PCL and Postscript printer driver only)
❏ Print using the printer’s fonts (PCL and Postscript printer driver only)
❏ Control the tones of an image (Contrast) (PCL printer driver only)
❏ Specify the image compression method (PCL printer driver only)
❏ Select whether or not Auto Trapping function is used (Postscript printer driver only)
❏ Specify the Black Over Print function (Postscript printer driver only)
Other Tab
The Other tab allows you to
❏ Select that Microsoft Excel sheets are not to be divided when printing
❏ Select that the white background of Microsoft PowerPoint data does not hide overlay files (PCL
printer driver only)
❏ Send a notification by e-mail when printing is finished
❏ Shows the version information for the printer driver
❏ Prevent loss when printing fine lines (PCL printer driver only)
Limitations on printer driver functions installed with Point and Print
If Point and Print is performed with the following server and client combinations, there are limitations
on some printer driver functions.
Using the Printer Driver 27
AcuLaser C3900 Series User’s Guide
❏ Server and client combinations
Server: Windows Server 2003/XP/2000/Server 2008/Vista
Client: Windows Server 2003/XP/2000/Server 2008/Vista
❏ Functions with limitations applied
Booklet, Skip Blank Pages, Front Cover Page, Back Cover Page, Separator Page, Create Overlay,
Print in Overlay, Watermark
*JOBNAME, USERNAME, and HOSTNAME output of PJL
Using the Printer Driver 28
AcuLaser C3900 Series User’s Guide
Chapter 3
Printer Control Panel and Configuration Menu
About the Control Panel
23 41
MESSAGE
WINDOW
4
3
Control Panel Indicators and Keys
No. Key Function
1
2
3
❏ Press to cancel the setting that is currently displayed
❏ Cancels one or all print jobs that are currently being printed or processed:
1. Press the Cancel key.
2. Press the
3. Press the Menu/Select key.
❏ Enters the menu system
❏ Moves down in the menu structure
❏ Applies the selected setting
❏
❏ Moves up and down through menus, options, or choices
❏
or keys to select either CURRENT JOB or ALL JOBS.
appears in the message window
, , , appears in the message window
Printer Control Panel and Configuration Menu 29
No. Key Function
AcuLaser C3900 Series User’s Guide
4
Message Window
No. Details
1 The printer status is indicated by the color of the indicator and lighting/flashing of the message window.
❏ READY: Indicator lit up in blue and window lit up
❏ PROCESSING or PRINTING: Indicator flashing and window lit up
❏ ENERGY SAVER: Indicator lit up in blue and window goes off
❏ ERROR: Indicator lit up in red and window lit up
❏ Moves left and right through menus, options, or choices
, appears in the message window
❏
1
2
3
5
4
2 The current status of the printer is displayed.
❏ If the operator or service representative must be called, the symbol
displayed.
❏ If a warning occurs, the symbol
❏ Wh en a U SB me mo ry d ev ic e i s p lu gge d i nt o t he US B mem or y p or t, th e sy mb ol
side of the message window.
❏ While a print job is being received, the symbol
While a memory direct print job is being received, the symbol
3 ❏ Error messages are displayed.
❏ While a print job is being received, the user name and the print progress are displayed.
4 Key information is displayed.
5 The approximate amount of toner remaining is displayed.
appears.
Printer Control Panel and Configuration Menu 30
and the error status are
appears on the right
appears on the right side of the message window.
appears.
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