Epson C3800N User Guide
EPSON AcuLaser C3800 User's Guide
User’s Guide
NPD2252-00
EPSON AcuLaser C3800 User's Guide
Copyright and Trademarks
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any
means, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson
Corporation. No patent liability is assumed with respect to the use of the information contained herein. Neither is
any liability assumed for damages resulting from the use of the information contained herein.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for
damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or
abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)
failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.
Seiko Epson Corporation and its affiliates shall not be liable against any damages or problems arising from the use
of any options or any consumable products other than those designated as Original Epson Products or Epson
Approved Products by Seiko Epson Corporation.
PCL is the registered trademark of Hewlett-Packard Company.
Features Zoran Corporation Integrated Print System (IPS) for print language emulation.
NEST Office Kit Copyright © 1996, Novell, Inc. All rights reserved.
A part of the ICC Profile contained within this product was created by Gretag Macbeth ProfileMaker. Gretag
Macbeth is the registered trademark of Gretag Macbeth Holding AG Logo. ProfileMaker is the trademark of LOGO
GmbH.
IBM and PS/2 are registered trademarks of International Business Machines Corporation. Microsoft
Windows
Apple
EPSON and EPSON ESC/P are registered trademarks and EPSON AcuLaser and EPSON ESC/P 2 are
trademarks of Seiko Epson Corporation.
Coronet is a trademark of Ludlow Industries (UK) Ltd.
Marigold is a trademark of Arthur Baker and may be registered in some jurisdictions.
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Arial, Times New Roman and Albertus are trademarks of The Monotype Corporation and may be registered in
certain jurisdictions.
®
are registered trademarks of Microsoft Corporation in the United States of America and other countries.
®
and Macintosh® are registered trademarks of Apple Computer, Inc.
®
and
ITC Avant Garde Gothic, ITC Bookman, ITC Zapf Chancery and ITC Zapf Dingbats are trademarks of International
Typeface Corporation and may be registered in some jurisdictions.
Antique Olive is a trademark of Fonderie Olive.
Helvetica, Palatino, Times, Univers, Clarendon, New Century Schoolbook, Miriam and David are trademarks of
Heidelberger Druckmaschinen AG which may be registered in certain jurisdictions.
Wingdings is a trademark of Microsoft Corporation and may be registered in some jurisdictions.
Copyright and Trademarks 2
EPSON AcuLaser C3800 User's Guide
HP and HP LaserJet are registered trademarks of the Hewlett-Packard Company.
Adobe, the Adobe logo and PostScript3 are trademarks of Adobe Systems Incorporated, which may be registered
in certain jurisdictions.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of
their respective owners. Epson disclaims any and all rights in those marks.
Copyright © 2006 Seiko Epson Corporation. All rights reserved.
Copyright and Trademarks 3
EPSON AcuLaser C3800 User's Guide
Contents
Copyright and Trademarks
Safety Instructions
Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Warnings, Cautions, and Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Safety precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Power On/Off Cautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Chapter 1 Getting to Know Your Printer
Where to Find Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Printer Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Front view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Rear view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Inside the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Options and Consumable Products. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Consumable products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Chapter 2 Printer Features and Various Printing Options
Printer Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
High-speed tandem printing engine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Pre-defined color settings in the printer driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Toner save mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Resolution Improvement Technology and Enhanced MicroGray technology . . . . . . . . 25
Wide variety of fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Adobe PostScript 3 Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
PCL Emulation Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Secure direct printing with USB memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Various Printing Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Double-sided printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Fit to page printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Pages per sheet printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
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EPSON AcuLaser C3800 User's Guide
Watermark printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Header/Footer printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Overlay printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Using the Reserve Job function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Using the storage form overlay function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Web-Page Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Creating direct printing data with USB memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Chapter 3 Paper Handling
Paper Sources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
MP tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Standard lower paper cassette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
550-sheet Paper Cassette Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Selecting a paper source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
MP tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Standard lower paper cassette and optional paper cassette unit . . . . . . . . . . . . . . . . . 36
Output tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Printing on Special Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
EPSON Color Laser Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
EPSON Color Laser Transparencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
EPSON Color Laser Coated Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Thick paper and extra thick paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Loading a custom paper size. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Chapter 4 Using the Printer Software with Windows
About the Printer Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Accessing the printer driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Making Changes to Printer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Making the print quality settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Duplex printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Displaying information about consumables with the printer driver. . . . . . . . . . . . . . . . . 55
Ordering Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Resizing printouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Modifying the print layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Using a watermark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Using headers and footers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Using an overlay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Using storage form overlay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
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EPSON AcuLaser C3800 User's Guide
Making Extended Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Making Optional Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Printing a status sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Using the Reserve Job Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Re-Print Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Verify Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Confidential Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Monitoring Your Printer Using EPSON Status Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Installing EPSON Status Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Accessing EPSON Status Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Information on EPSON Status Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Simple Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Detailed Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Consumables Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Job Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Notice Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Order Online . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Tray Icon Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Setting Up the USB Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Canceling Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Uninstalling the Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Uninstalling the printer driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Uninstall the USB device driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Sharing the Printer on a Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Sharing the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Setting up your printer as a shared printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Using an additional driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Setting up clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Installing the printer driver from the CD-ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Chapter 5 Using the Printer Software with Macintosh
About the Printer Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Accessing the printer driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Making Changes to Printer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Making the print quality settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Resizing printouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Modifying the print layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Using a watermark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Using headers and footers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Duplex printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Making Extended Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Printing a status sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
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EPSON AcuLaser C3800 User's Guide
Using the Reserve Job Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Re-Print Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Verify Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Confidential Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Monitoring Your Printer using EPSON Status Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Accessing EPSON Status Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Simple Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Detailed Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Consumables Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Job Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Notice Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Setting Up the USB Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
For Mac OS X users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
For Mac OS 9 users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Canceling Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
For Mac OS X users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
For Mac OS 9 users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Uninstalling the Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
For Mac OS X users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
For Mac OS 9 users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Sharing the Printer on a Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Sharing the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
For Mac OS X users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
For Mac OS 9 users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Chapter 6 Using the PostScript Printer Driver
About the PostScript 3 Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Hardware requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Using the PostScript Printer Driver with Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Installing the PostScript printer driver for the USB interface . . . . . . . . . . . . . . . . . . . . 152
Installing the PostScript printer driver for the network interface. . . . . . . . . . . . . . . . . . 154
Accessing the PostScript printer driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Making changes to PostScript printer settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Using AppleTalk under Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Using the PostScript Printer Driver with Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Installing the PostScript printer driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Selecting the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Accessing the PostScript printer driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Making changes to PostScript printer settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
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Chapter 7 Using the PCL6/PCL5 Printer Driver
About the PCL Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Hardware requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Using the PCL6/PCL5 Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Chapter 8 Using the Control Panel
Using the Control Panel Menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
When to make control panel settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
How to access the control panel menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Control Panel Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Information Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Index Print Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Document Print Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Image Print Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Tray Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Emulation Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Printing Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Color Regist Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Reset Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Quick Print Job Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Confidential Job Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
USB Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Network Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
AUX Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
USB Host Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
PCL Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
PS3 Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Password Config Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
ESCP2 Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
FX Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
I239X Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Status and Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Printing and Deleting Reserve Job Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Using the Quick Print Job Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Using the Confidential Job Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Printing a Status Sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Adjusting Color Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Printing Directly from a USB Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Index printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Document printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
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Image printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Canceling Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Using the Cancel Job button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Using the Reset menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Chapter 9 Installing Options
Optional Paper Cassette Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Handling precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Installing the optional paper cassette unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
Removing the optional paper cassette unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Duplex Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Installing the Duplex Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Removing the Duplex Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Memory Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
Installing a memory module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
Removing a memory module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Interface Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Installing an interface card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Removing an interface card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Chapter 10 Replacing Consumable Products
Replacement Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
Imaging Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
Handling precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
Replacing an imaging cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Fuser Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Handling precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Replacing the fuser unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Transfer Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
Handling precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
Replacing the transfer unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
Chapter 11 Cleaning and Transporting the Printer
Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Cleaning the pickup roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Transporting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244
Finding a place for the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244
For long distances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
For short distances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
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EPSON AcuLaser C3800 User's Guide
Chapter 12 Troubleshooting
Clearing Jammed Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
Precautions for clearing jammed paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
Paper Jam MP C1 A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
Paper Jam C1 A. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250
Paper Jam C2 C1 A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252
Paper Jam A B. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254
Paper Jam A D. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
Printing a Status Sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259
Operational Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259
The Ready light does not turn on. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259
The printer does not print (Ready light off) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259
The Ready light is on but nothing prints. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260
The optional product is not available . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260
The amount of a toner remaining is not updated (For Windows users only) . . . . . . . . 260
Printout Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
The font cannot be printed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
Printout is garbled . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
The printout position is not correct. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
Misalignment of colors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
Graphics do not print correctly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
Transparencies are output blank from the MP tray . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
Color Printing Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263
Cannot print in color. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263
The printout color differs when printed from different printers . . . . . . . . . . . . . . . . . . . 263
The color looks different from what you see on the computer screen . . . . . . . . . . . . . 263
Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264
The background is dark or dirty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264
White dots appear in the printout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264
Print quality or tone is uneven . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264
Half-tone images print unevenly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
Toner smudges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
Areas are missing in the printed image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266
Completely blank pages are output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266
The printed image is light or faint. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267
The non-printed side of the page is dirty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267
Memory Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268
Print quality decreased . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268
Insufficient memory for current task . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268
Insufficient memory to print all copies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268
Paper Handling Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269
Paper does not feed properly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269
Problems Using Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269
The message Invalid AUX /IF Card appears on the LCD panel . . . . . . . . . . . . . . . . . 269
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Paper does not feed from the optional paper cassette . . . . . . . . . . . . . . . . . . . . . . . . 270
Feed jam when using the optional paper cassette. . . . . . . . . . . . . . . . . . . . . . . . . . . . 270
An installed option cannot be used . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270
Correcting USB Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
USB connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
Windows operating system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
Printer software installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
Status and Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276
Canceling Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276
Printing in the PostScript 3 Mode Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276
The printer does not print correctly in the PostScript mode. . . . . . . . . . . . . . . . . . . . . 276
The printer does not print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277
The printer driver or printer that you need to use does not appear in the Printer
Setup Utility (Mac OS 10.3.x and 10.4.x), Print Center (Mac OS 10.2.x),
or Chooser (Mac OS 9) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277
The font on the printout is different from that on the screen . . . . . . . . . . . . . . . . . . . . 278
The printer fonts cannot be installed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278
The edges of texts and/or images are not smooth. . . . . . . . . . . . . . . . . . . . . . . . . . . . 278
The printer does not print normally via the USB interface . . . . . . . . . . . . . . . . . . . . . . 279
The printer does not print normally via the network interface . . . . . . . . . . . . . . . . . . . 279
An undefined error occurs (Macintosh only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280
Insufficient memory to print data (Macintosh only) . . . . . . . . . . . . . . . . . . . . . . . . . . . 280
Appendix A Customer Support
Contacting Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281
Before Contacting Epson . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281
Help for Users in Australia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281
Help for Users in Singapore. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282
Help for Users in Thailand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283
Help for Users in Vietnam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283
Help for Users in Indonesia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283
Help for Users in Hong Kong . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 284
Help for Users in Malaysia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285
Help for Users in India . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 286
Help for Users in the Philippines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287
Appendix B Technical Specifications
Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288
Available paper types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288
Paper that should not be used. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289
Printable area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290
11
EPSON AcuLaser C3800 User's Guide
Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290
Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291
Mechanical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 292
Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 292
Standard and approvals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 292
Interfaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294
USB interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294
Ethernet interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294
USB Host interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294
Options and Consumable Products. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295
Optional paper cassette unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295
Duplex Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296
Memory modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296
Imaging cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296
Fuser unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297
Transfer unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297
Index
12
EPSON AcuLaser C3800 User's Guide
Safety Instructions
Safety
Warnings, Cautions, and Notes
Warnings
must be followed carefully to avoid bodily injury.
w
Cautions
must be observed to avoid damage to your equipment.
c
Notes
contain important information and useful tips on the operation of your printer.
Safety precautions
Be sure to follow the precautions carefully to ensure safe, efficient operation:
❏ Because the printer weighs approximately 31 kg (68.2 lb) with consumable products
installed, one person should not lift or carry it. Two people should carry the printer,
lifting it by the correct positions as shown below.
Safety Instructions 13
EPSON AcuLaser C3800 User's Guide
❏ Be careful not to touch the fuser, which is marked CAUTION HIGH TEMPERATURE,
or the surrounding areas. If the printer has been in use, the fuser and the surrounding
areas may be very hot. If you must touch one of these areas, wait 30 minutes to allow
the heat to subside before doing so.
1
2
1. CAUTION HIGH TEMPERATURE
2. Do not insert your hand deep into the fuser unit.
❏ Do not insert your hand deep into the fuser unit as some components are sharp and
may cause injury.
❏ Avoid touching the components inside the printer unless instructed to do so in this
guide.
❏ Never force the printer’s components into place. Although the printer is designed to be
sturdy, rough handling can damage it.
❏ When handling an imaging cartridge, always place it on a clean, smooth surface.
❏ Do not attempt to modify an imaging cartridge or take it apart. It cannot be refilled.
❏ Do not touch the toner. Keep the toner away from your eyes.
❏ Do not dispose of used imaging cartridge or transfer unit in fire, as they can explode
and cause injury. Dispose of them according to local regulations.
❏ If toner is spilled, use a broom and dustpan or a damp cloth with soap and water to
clean it up. Because the fine particles can cause a fire or explosion if they come into
contact with a spark, do not use a vacuum cleaner.
❏ Wait at least one hour before using an imaging cartridge after moving it from a cool to
a warm environment to prevent damage from condensation.
Safety Instructions 14
EPSON AcuLaser C3800 User's Guide
❏ When removing the imaging cartridge, do not expose it to sunlight at all and avoid
exposing it to room light for more than five minutes. The imaging cartridge contains a
light-sensitive drum that is purple. Exposure to light can damage the drum, causing
dark or light areas to appear on the printed page and reducing the service life of the
drum. If you need to keep the imaging cartridge out of the printer for long periods, cover
it with an opaque cloth.
❏ Be careful not to scratch the surface of the drum. When you remove the imaging
cartridge from the printer, always place it on a clean, smooth surface. Avoid touching
the drum, since oil from your skin can permanently damage its surface and affect print
quality.
❏ To get the best print quality, do not store the imaging cartridge in an area subject to
direct sunlight, dust, salty air, or corrosive gases (such as ammonia). Avoid locations
subject to extreme or rapid changes in temperature or humidity.
❏ Be sure to keep consumable components out of the reach of children.
❏ Do not leave jammed paper inside the printer. This can cause the printer to overheat.
❏ Avoid sharing outlets with other appliances.
❏ Use only an outlet that meets the power requirements of this printer.
Important Safety Instructions
Read all of the following instructions before operating your printer:
When choosing a place and power source for the printer
❏ Place the printer near an electrical outlet where you can easily plug in and unplug the
power cord.
❏ Do not place the printer on an unstable surface.
❏ Do not put your printer where the cord will be stepped on.
❏ Slots and openings in the cabinet and the back or bottom are provided for ventilation.
Do not block or cover them. Do not put the printer on a bed, sofa, rug, or other similar
surface or in a built-in installation unless proper ventilation is provided.
❏ All interface connectors for this printer are Non-LPS (non-limited power source).
Safety Instructions 15
EPSON AcuLaser C3800 User's Guide
❏ Connect your printer to an electrical outlet that meets the power requirements of this
printer. Your printer’s power requirements are indicated on a label attached to the
printer. If you are not sure of the power supply specifications in your area, contact your
local power company or consult your dealer.
❏ If you are unable to insert the AC plug into the electrical outlet, contact an electrician.
❏ Avoid using outlets that other appliances are plugged into.
❏ Use the type of power source indicated on the label. If you are not sure of the type of
power available, consult your dealer or local power company.
❏ If you are unable to insert the plug into the outlet, contact a qualified electrician.
❏ When connecting this product to a computer or other device with a cable, ensure the
correct orientation of the connectors. Each connector has only one correct orientation.
Inserting a connector in the wrong orientation may damage both devices connected by
the cable.
❏ If you use an extension cord, make sure that the total of the ampere ratings on the
products plugged into the extension cord does not exceed the extension cord ampere
rating.
❏ Unplug this printer from the wall outlet and refer servicing to a qualified service
representative under the following conditions:
A. When the power cord or plug is damaged or frayed.
B. If liquid has been spilled into it.
C. If it has been exposed to rain or water.
D. If it does not operate normally when the operating instructions are followed. Adjust only
those controls that are covered by the operating instructions since improper adjustment
of other controls may result in damage and will often require extensive work by a qualified
technician to restore the product to normal operation.
E. If it has been dropped or the cabinet has been damaged.
F. If it exhibits a distinct change in performance, indicating a need for service.
Safety Instructions 16
EPSON AcuLaser C3800 User's Guide
When using the printer
❏ The printer weighs about 31 kg (68.2 lb). One person should not attempt to lift or carry
the printer. Two people should carry it.
❏ Follow all warnings and instructions marked on the printer.
❏ Unplug this printer from the wall outlet before cleaning.
❏ Use a well-wrung cloth for cleaning and do not use liquid or aerosol cleaners.
❏ Avoid touching the components inside the printer unless instructed to do so in this
guide.
❏ Never force printer components into place. Although the printer is designed to be
sturdy, rough handling can damage it.
❏ Be sure to keep consumables out of the reach of children.
❏ Do not use printer in a damp environment.
❏ Do not leave jammed paper inside of the printer. This can cause the printer to overheat.
❏ Never push objects of any kind through cabinet slots as they may touch dangerous
voltage points or short out parts that could result in a risk of fire or electric shock.
❏ Never spill liquid of any kind on the printer.
❏ Except as specifically explained in the printer’s documentation, do not attempt to
service this product yourself.
❏ Adjust only those controls that are covered by the operating instructions. Improper
adjustment of other controls may result in damage and may require repair by a qualified
service representative.
Safety Information
Power cord
Caution:
Be sure the AC power cord meets the relevant local safety standards.
c
Use only the power cord that comes with this product. Use of the another cord may result in
fire or electric shock.
This product’s power cord is for use with this product only. Use with other equipment may
result in fire or electric shock.
Safety Instructions 17
EPSON AcuLaser C3800 User's Guide
Laser safety labels
Warning:
The performance of procedures and adjustments other than those specified in the printer’s
w
documentation may result in hazardous radiation exposure.
Your printer is a Class 1 laser product as defined in the IEC60825 specifications. The label
shown is attached to the back of the printer in countries where required.
Internal laser radiation
Max. Average Radiation Power: 5 mW at laser aperture
Wavelength: 770 to 800 nm
This is a Class III b Laser Diode Assembly that has an invisible laser beam. The printer
head unit is NOT A SERVICE ITEM, therefore, the printer head unit should not be opened
under any circumstances. An additional laser warning label is affixed to the inside of the
printer.
Ozone safety
Ozone emission
Ozone gas is generated by laser printers as a by-product of the printing process. Ozone is
produced only when the printer is printing.
Ozone exposure limit
The recommended exposure limit for ozone is 0.1 parts per million (ppm) expressed as an
average time-weighted concentration over an eight (8) hour period.
The Epson laser printer generates less than 0.1 ppm for eight (8) hours of continuous
printing.
Safety Instructions 18
EPSON AcuLaser C3800 User's Guide
Minimize the risk
To minimize the risk of exposure to ozone, you should avoid the following conditions:
❏ Use of multiple laser printers in a confined area
❏ Operation in conditions of extremely low humidity
❏ Poor room ventilation
❏ Long, continuous printing together with any of the above
Printer location
The printer should be located so that the exhaust gases and heat generated are:
❏ Not blown directly into the user’s face
❏ Vented directly out of the building whenever possible
Power On/Off Cautions
Do not turn off the printer:
❏ After turning on the printer, wait until Ready appears on the LCD panel.
❏ While the Ready light is flashing.
❏ While the Data light is on or flashing.
❏ While printing.
Safety Instructions 19
EPSON AcuLaser C3800 User's Guide
Chapter 1
Getting to Know Your Printer
Where to Find Information
Setup Guide
Provides you with information on assembling the printer and installing the printer software.
User’s Guide (this manual)
Provides you with detailed information on the printer’s functions, optional products,
maintenance, troubleshooting, and technical specifications.
Network Guide
Provides network administrators with information on both the printer driver and network
settings.You need to install this guide from the Network Utilities CD-ROM to your
computer’s hard disk before referring it.
Paper Jam Guide
Provides you with solutions for paper jam problems about your printer you may need to
refer to on a regular basis. We recommend printing this guide and keeping it near the
printer.
Font Guide
Provides you with information on fonts used on the printer. You need to copy this guide, or
you can open it directly from following directory on the software CD-ROM.
/COMMON/MANUAL/ENG/FNTG
Online Help for printer software
Click Help for detailed information and instructions on the printer software that controls
your printer. Online help is automatically installed when you install the printer software.
Getting to Know Your Printer 20
EPSON AcuLaser C3800 User's Guide
Printer Parts
Front view
g
f
a. front cover (cover A)
b. control panel
c. output tray
d. latch on front cover (cover A)
e. USB Host interface
f. MP tray (Multi-Purpose tray)
g. standard lower paper cassette
b
a
c
d
e
Getting to Know Your Printer 21
EPSON AcuLaser C3800 User's Guide
Rear view
a
h
g
b
c
d
f
a. power switch
b. stopper
c. controller option expanded aperture plate
d. interface cover
e. AC inlet
f. Ethernet interface connector
g. Type B interface card slot cover
h. USB interface connector
Inside the printer
e
a
a. fuser unit
b. paper guide
c. transfer unit
d. imaging cartridges
d
b
c
Getting to Know Your Printer 22
EPSON AcuLaser C3800 User's Guide
Control panel
a. LCD panel Displays printer status messages and control panel menu settings.
c eb
da
f
g
ijh
Back button
b.
Up button
c.
Enter button
d.
Down button
e.
f. Ready light (Green) On when the printer is ready, indicating that the printer is ready to
g. Error light (Red) On or flashes when an error has occurred.
h. Start/Stop button When the printer is printing, pressing this button stops the printing.
i. Data light (Yellow) On when print data is stored in the print buffer (the section of
j. Cancel Job button Press once to cancel the current print job. Press and hold for more
Use these buttons to access the control panel menus, where you
can make printer settings and check the status of consumable
products. For instructions on how to use these buttons, see "Using
the Control Panel Menus" on page 165.
receive and print data.
Off when the printer is not ready.
When the error light is flashing, pressing this button clears the error
and switches the printer to ready status.
printer memory reserved for receiving data) but not yet printed.
Flashes when the printer is processing data.
Off when no data remains in the print buffer.
than two seconds to delete all jobs from the printer memory.
Getting to Know Your Printer 23
EPSON AcuLaser C3800 User's Guide
Options and Consumable Products
Options
You can add to your printer’s capabilities by installing any of the following options.
❏ 550-sheet Paper Cassette Unit (C12C802291)
This unit increases paper feeding capacity up to 550 sheets of paper.
❏ Duplex Unit (C12C802301)
This unit allows for automatic printing on both sides of paper.
❏ Memory Module
This option expands the printer’s memory by allowing you to print complex and
graphics-intensive documents. The printer’s RAM can be increased up to 1 GB by
adding one additional 512 MB RAM DIMM and changing the pre-installed RAM to a 512
MB RAM DIMM.
Note:
Make sure that the DIMM you purchase is compatible with EPSON products. For details,
contact the store where you purchased this printer or an EPSON qualified service
representative.
Consumable products
The life of the following consumable products is monitored by the printer. The printer lets
you know when replacements are needed.
Product name Product code
High Capacity Imaging Cartridge (Yellow) 1124
High Capacity Imaging Cartridge (Magenta) 1125
High Capacity Imaging Cartridge (Cyan) 1126
High Capacity Imaging Cartridge (Black) 1127
Standard Capacity Imaging Cartridge (Yellow) 1128
Standard Capacity Imaging Cartridge (Magenta) 1129
Standard Capacity Imaging Cartridge (Cyan) 1130
Transfer Unit 3024
Fuser Unit (110-120 V) 3026
Fuser Unit (220-240 V) 3025
Getting to Know Your Printer 24
EPSON AcuLaser C3800 User's Guide
Chapter 2
Printer Features and Various Printing Options
Printer Features
The printer comes with a full set of features that contributes to ease of use and consistent,
high-quality output. The main features are described below.
High-speed tandem printing engine
Your printer’s state-of-the-art tandem engine features 600 MHz image processing and
single-pass technology that delivers 20 ppm (pages per minute) at 4800 RIT* color printing
and 25 ppm black and white printing on A4 paper.
* Epson AcuLaser Resolution Improvement Technology
Pre-defined color settings in the printer driver
The printer driver offers many pre-defined settings for color printing, allowing you to
optimize print quality for various types of color documents.
For Windows, see "Making the print quality settings" on page 47 for more information.
For Macintosh, see "Making the print quality settings" on page 107 for more information.
Toner save mode
To reduce the amount of toner used in printing documents, you can print rough drafts using
the Toner Save mode.
Resolution Improvement Technology and Enhanced MicroGray technology
Resolution Improvement Technology (RITech) is an original Epson printer technology that
works by smoothing out the jagged edges of diagonal and curved lines in both text and
graphics. Enhanced MicroGray improves the halftone quality of graphics.
Printer Features and Various Printing Options 25
EPSON AcuLaser C3800 User's Guide
Wide variety of fonts
The printer comes with a selection of 84 scalable fonts, and 7 bitmap fonts in ESC/Page
mode to provide you with the fonts you need to create professional-looking documents.
Adobe PostScript 3 Mode
The printer’s Adobe PostScript 3 Mode provides you with the ability to print documents
formatted for PostScript printers. Seventeen scalable fonts are included. IES (Intelligent
Emulation Switch) and SPL (Shared Printer Language) support allow the printer to switch
between the PostScript mode and other emulations as print data is received at the printer.
PCL Emulation Mode
The PCL Emulation mode provides you with the ability to print documents in the PCL6/5c
printing language with this printer.
Secure direct printing with USB memory
The printer can print files that are in a USB memory via a USB Host interface without
starting the computer, installing the printer driver, or connecting the printer to a network.
This function helps you to keep your files secure by printing them as you are standing in
front of the printer. See "Printing Directly from a USB Memory" on page 206 for more
information.
Printer Features and Various Printing Options 26
EPSON AcuLaser C3800 User's Guide
Various Printing Options
This printer provides you with a variety of different printing options. You can print in various
formats, or can print using many different types of paper.
The following explains the procedure for each type of printing. Choose the appropriate one
for your printing.
Double-sided printing
"Duplex printing" on page 51 (Windows)
"Duplex printing" on page 128 (Macintosh)
Lets you print on both sides of the paper.
Fit to page printing
"Resizing printouts" on page 57 (Windows)
"Resizing printouts" on page 111 (Macintosh)
Lets you automatically enlarge or reduce the size of your document to fit the paper size you
selected.
Printer Features and Various Printing Options 27
EPSON AcuLaser C3800 User's Guide
Pages per sheet printing
"Modifying the print layout" on page 59 (Windows)
"Modifying the print layout" on page 113 (Macintosh)
Lets you print two or four pages on a single sheet.
Watermark printing
"Using a watermark" on page 60 (Windows)
"Using a watermark" on page 115 (Macintosh)
Lets you print text or an image as a watermark on your printout. For example, you can put
“Confidential” on an important document.
Printer Features and Various Printing Options 28
EPSON AcuLaser C3800 User's Guide
Header/Footer printing
"Using headers and footers" on page 63 (Windows)
"Using headers and footers" on page 126 (Macintosh)
XXXXX
XXXXX
Lets you print a header and footer on the top or bottom of the paper.
Overlay printing
"Using an overlay" on page 64 (Windows)
Lets you prepare standard forms or template on your printout that you can use as overlays
when printing other documents.
Note:
The Overlay printing function is not available in the PostScript 3 mode.
Printer Features and Various Printing Options 29
EPSON AcuLaser C3800 User's Guide
Using the Reserve Job function
"Memory Module" on page 220
"Using the Reserve Job Function" on page 72 (Windows)
"Using the Reserve Job Function" on page 133 (Macintosh)
Lets you print jobs that you stored in the printer’s memory later directly from the printer’s
control panel.
Using the storage form overlay function
"Using storage form overlay" on page 68 (Windows)
Web-Page Printing
EPSON Web-To-Page lets you make Web pages fit to your paper size when printing. You
can also see a preview before printing.
Note:
❏ This software is for Windows only.
❏ Install EPSON Web-To-Page from the printer software CD-ROM to use this function.
Accessing EPSON Web-To-Page
After you install EPSON Web-To-Page, the menu bar is displayed on the Microsoft Internet
Explorer Toolbar. If it does not appear, select Toolbars from the View menu of Internet
Explorer, and then select EPSON Web-To-Page.
Printer Features and Various Printing Options 30
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