Epson C31CE94751 User Manual
User’s Manual
Before Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Part Names and Functions . . . . . . . . . . . . . . . . . . . 3
Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Installing/Replacing the Roll Paper . . . . . . . . . . 12
Cleaning the Product . . . . . . . . . . . . . . . . . . . . . . . 14
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Product Specifications . . . . . . . . . . . . . . . . . . . . . . 17
Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
M00104401 EN
English
Before Use
Please read this manual carefully before using this product. Keep this manual at hand for
immediate reference whenever necessary. For details about the functions and operation procedure
of this product and software, refer to Technical Reference Guide.
Key to Symbols
The symbols shown below are used in this manual in order to ensure safety and proper use of this
product and to prevent danger to customers and other persons, and property damage. The symbols
indicate the precaution levels as described below. Be sure that you completely understand their
meaning before reading this manual.
!WARNING:
Handling the product improperly by ignoring this symbol can lead to death or serious injury.
!CAUTION:
Handling the product improperly by ignoring this symbol can lead to injury and property damage.
QNote:
Provides important information and useful tips.
Safety Precautions
!WARNING:
Be sure to use the specified AC adapter. Connection to an improper power source may cause
fire.
Caution Labels
The caution labels on the product indicate the following precautions.
!KCAUTION:
Do not touch the thermal head during printing or immediately after printing. After printing, the
thermal head can be very hot.
!CAUTION:
Touching the manual cutter may cause injury.
2
English
Part Names and Functions
2
4
5
6
7
1
3
8
Control panel
1 NFC Tag
A mark is printed here to indicate the position of the NFC tag. To establish communication with an
NFC device, bring the device close to this mark. For details on functions that use the NFC tag, see the
Technical Reference Guide.
2 Roll paper cover
Open this cover to install/replace the roll paper.
3 Manual cutter
Use this cutter when you cut the roll paper manually.
4 Cutter cover
Open this cover to unlock the autocutter blade when the roll paper cover does not open due to a
paper jam.
5 Power switch
Use this switch to turn on or off the printer.
6 Connector cover
Use the printer with this cover attached to protect cables.
7 Cover open button
8 Dip switch cover
Use this button to open the roll paper cover.
Open the cover to view the dip switches for communication settings. Do not change the DIP switch
settings.
3
English
Control Panel
1 (Power) LED
This LED is on when the printer is on.
2 (Error) LED
This indicates an error.
3 (Paper) LED
1
2
3
4
On indicates a paper near end or out. Flashing indicates standby.
4 Feed button
Press this button once to feed the roll paper for one line. Hold down this button to continue feeding
the roll paper.
4
English
Interface
1
23 4567
All the ports and connectors are located on the back of the printer.
1 Drawer kick connector
Connects the modular cable for the cash drawer.
2 Ethernet port
Connects the 10 BASE-T/100 BASE-TX LAN cable.
3 Serial port
Use only for connecting external devices.
4 USB Type A port
Use only for connecting external devices.
!CAUTION:
It may be hard to disconnect some types of USB cable. Do not forcibly pull the cable, or the USB port
and USB cable may be damaged. Contact your dealer if you encounter the trouble.
5 USB port with charging function
Connects a USB cable for connecting to an external USB device, or for charging a connected smart
device or USB device. By using the setting utilities, you can configure whether to use the port for
connecting a device or charging a device.
!CAUTION:
It may be hard to disconnect some types of USB cable. Do not forcibly pull the cable, or the USB port
and USB cable may be damaged. Contact your dealer if you encounter the trouble.
6 Power supply connector
Connects the DC cable for the AC adapter.
7 USB Type B port
Connects the USB cable for connecting to computers.
5
English
Setup
DC-in (24V)
Installing the Printer
Install the printer horizontally on a flat surface.
Connecting the AC Adapter
!WARNING:
Be sure to use the specified AC adapter [AC adapter,V (Model: M344A)]. Connection to an
improper power source may lead to equipment damage, fire, or electric shock.
1. Make sure the printer is turned off.
2. Connect the DC cable of the AC adapter to the power supply connector (stamped 24V).
3. Connect the AC cable to the AC adapter.
4. Connect the AC cable plug to a power outlet.
6
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