Epson C31CA91021 User Manual

User’s Manual

English

M00061301EN

English

No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of
Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained
herein. While every precaution has been taken in the preparation of this book, Seiko Epson Corporation assumes
no responsibility for errors or omissions. Neither is any liability assumed for damages resulting from the use of
the information contained herein.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties
for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or
abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)
failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.

Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any options
or any consumable products other than those designated as Original Epson Products or Epson Approved
Products by Seiko Epson Corporation.

EPSON is a registered trademark of Seiko Epson Corporation in Japan and other countries/regions.

Microsoft, Windows, Windows Vista, and Windows Server are registered trademarks of Microsoft Corporation in
the United States and/or other countries.

The Ethernet interface model of this product includes software developed by the University of California,
Berkeley, and its contributors.
NOTICE: The contents of this manual are subject to change without notice.

Copyright © 2013 by Seiko Epson Corporation. All rights reserved.

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Important Safety Information

This section presents important information intended to ensure safe and effective
use of this product. Read this section carefully and store it in an accessible
location.

Key to Symbols

The symbols in this manual are identified by their level of importance, as defined
below. Read the following carefully before handling the product.

WARNING:

Warnings must be followed carefully to avoid serious bodily injury.

CAUTION:

Cautions must be observed to avoid minor injury to yourself, damage to your
equipment, or loss of data.

Note:

Notes have important information and useful tips on the operation of your equipment.

Safety Precautions

This section presents important information intended to ensure safe and
effective use of this product. Please read this section carefully and store it
in an accessible location.

WARNING:

Shut down your equipment immediately if it produces smoke, a strange
odor, or unusual noise. Continued use may lead to fire. Immediately unplug
the equipment and contact your dealer or a Seiko Epson service center for
advice.

Never attempt to repair this product yourself. Improper repair work can be
dangerous.

Never disassemble or modify this product. Tampering with this product may
result in injury or fire.

Use the specified AC Adapter, K (Model: M248A) only. Connection to an
improper power source may cause fire.

Do not allow foreign matter to fall into the equipment. Penetration by
foreign objects may lead to fire.

If water or other liquid spills into this equipment, unplug the power cord
immediately, and then contact your dealer or a Seiko Epson service center
for advice. Continued usage may lead to fire.

Do not use aerosol sprayers containing flammable gas inside or around this
product. Doing so may cause fire.

English

CAUTION:

Do not connect cables in ways other than those mentioned in this manual.
Different connections may cause equipment damage and burning.

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English

Be sure to set this equipment on a firm, stable, horizontal surface. The
product may break or cause injury if it falls.

Do not use in locations subject to high humidity or dust levels. Excessive
humidity and dust may cause equipment damage or fire.

Do not place heavy objects on top of this product. Never stand or lean on
this product. Equipment may fall or collapse, causing breakage and
possible injury.

To ensure safety, unplug this product before leaving it unused for an
extended period.

Do not remove the ink cartridge from the product when you ship it.

Restriction of Use

When this product is used for applications requiring high reliability/safety, such
as transportation devices related to aviation, rail, marine, automotive, etc.;
disaster prevention devices; various safety devices, etc.; or functional/precision
devices, etc.; you should use this product only after giving consideration to
including fail-safes and redundancies into your design to maintain safety and
total system reliability. Because this product was not intended for use in
applications requiring extremely high reliability/safety, such as aerospace
equipment, main communication equipment, nuclear power control equipment,
or medical equipment related to direct medical care, etc., please make your own
judgment on this product’s suitability after a full evaluation.

Downloading Drivers, Utilities, and Manuals

The latest versions of drivers, utilities, and manuals can be downloaded from the
following URL.
http://download.epson-biz.com/?service=pos

Unpacking

The following items should be included with the printer. If any items are
damaged, contact your dealer.

❏ Printer
❏ Roll paper
❏ Ink cartridge [Model: SJIC25P] (STARTER CARTRIDGE)
❏ Ink cartridge [Model: SJIC25P]
❏ AC adapter
❏ AC cable
❏ TM-C710 Documents Disc
❏ Setup Guide

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Part Names

Error

Replace Ink

Check Paper

Paper Jam

Paper ejection guide

Release lever

Ink cartridge slot

Roll paper cover

Status LED

Control Panel

Status LED: green/orange

The green LED lights when there is no error.
The orange LED flashes when there is an error.

(Power) LED: green

Lights when the power is on. Flashes when the printer is initializing, cleaning,
printing, or during an error state.

Error LED: orange

Lights when the printer is in the error state.

Replace Ink LED : orange

when no ink cartridge has been Lights loaded or when the printer is requesting
replacement of the ink cartridge.

Check Paper LED : orange

Lights when no paper has been loaded or when the roll paper cover is open.

Paper Jam LED : orange

Lights when the paper is jammed.

Cleaning button

When printing is faint or dots are missing, press the Cleaning button for 3
seconds or more continuously to perform the print head cleaning.

Do not press the Cleaning button unless there is a problem with print quality.
Unnecessary cleaning wastes ink.

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Note:

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Power button

Press the Power button for 3 seconds or more to reset the printer. After the reset,
paper feeding and autocutting are performed.

Note:

For 30 seconds after a reset, the printer and host cannot communicate.
After resetting, the printer is in the same state as when the power is turned on.

Setup

Follow in order the steps below to set up the printer.

1. Installing the printer. (See page 7.)

2. Connecting the Interface Cable. (See page 8.)

3. Installing/Replacing the Roll Paper. (See page 9.)

4. Installing/Replacing the Ink Cartridge.(See page 11.)

5. Installing the printer driver. (See page 12.)

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