Epson C31CA26031 - TM C3400 SecurColor Color Inkjet Printer, TM-C3400 Technical Reference Manual

Technical Reference Guide

Describes features and general specifications for the product.

Describes setup and installation of the product and peripherals.

Describes how to control the printer and necessary information
when you develop applications.

Describes how to handle the product.

Describes to administrator for necessary information to administer
TM-C3400 in the system such as distributing driver or installing
new printer or replacing the printer.

M00008301

Rev.B

Setup

Application Development Information

Handling

Product Overview

Maintenance of the TM-C3400

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Cautions

• No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form
or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior
written permission of Seiko Epson Corporation.

• The contents of this document are subject to change without notice. Please contact us for the latest
information.

• While every precaution has taken in the preparation of this document, Seiko Epson Corporation
assumes no responsibility for errors or omissions.

• Neither is any liability assumed for damages resulting from the use of the information contained
herein.

• Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third
parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of:
accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this
product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating
and maintenance instructions.

• Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of
any options or any consumable products other than those designated as Original EPSON Products or
EPSON Approved Products by Seiko Epson Corporation.

Trademarks

Microsoft, Windows, and Windows Vista are registered trademarks of Microsoft Corporation.

EPSON and ESC/POS are registered trademarks of Seiko Epson Corporation in Japan and other coun­tries./regions.

Copyright

The Ethernet interface model of this product includes software developed by the University of Califor­nia, Berkeley, and its contributors.

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For Safety

Key to Symbols

The symbols in this manual are identified by their level of importance, as defined below. Read

the following carefully before handling the product.

WARNING

You must follow warnings carefully to avoid serious bodily injury.

CAUTION

Provides information that must be observed to prevent damage to the eq uipment or loss of
data.

• Possibility of sustaining physical injuries.

• Possibility of causing physical damage.

• Possibility of causing information loss.

Provides information that must be observed to avoid damage to your equipment or a
malfunction.

Provides important information and useful tips.

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Warnings

WARNING

• To avoid risk of electric shock, do not set up this product or ha nd le cabl es duri ng
a thunderstorm

• Be sure to use the power cable complied with sa fety standards with a PE (power
earth) terminal on the plug, and make sure to ground the product before use.

Ignoring this may result in severe shock.

• Never insert or disconnect the power plug with wet hands.

Doing so may result in severe shock.

• Handle the power cable with care.

Improper handling may lead to fire or electric shock.

∗ Do not modify or attempt to repair the cable.
∗ Do not place any heavy object on top of the cable.
∗ Avoid excessive bending, twisting, and pulling.
∗ Do not place the cable near heating equipment.
∗ Check that the plug is clean before plugging it in.
∗ Be sure to push the plug all the way in.

• Be sure to use the specified power source.

Connection to an improper power source may cause fire or shock.

• Do not place multiple loads on the power outlet.

Overloading the outlet may lead to fire.

• Shut down your equipment immediately if it produc es smoke, a strange odor, or
unusual noise.

Continued use may lead to fire. Immediately unplug the equipment and contact your
dealer or a Seiko Epson service center for advice.

• Never attempt to repair this product yourself.

Improper repair work can be dangerous.

• Never disassemble or modify this product.

Tampering with this pr oduct may result in injury or fire.

• Do not allow foreign matter to fall into the equipment.

Penetration by foreign objects may lead to fire.

• If water or other liquid spills into this equipment, do not continue to use it.

Continued use may lead to fire. Unplug the power cord immediately and contact your
dealer or a Seiko Epson service center for advice.

• If you open the DIP switch cover, be sure to close the cover and tighten the screw
after adjusting the DIP switch.

Using this product with the cover open may cause fire or electric shock.

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Cautions

Restriction of Use

When this product is used for applications requiring high reliability/safety such as

transportation devices related to aviation, rail, marine, automotive etc.; disaster prevention

devices; various safety devices etc.; or functional/precision devices etc., you sh

ould use this

pr

oduct only after giving consideration to including fail-safes and redundancies into your

design to maintain safety and total system reliability. B e ca use this product was not intended for

use in applications r

equiring extrem

ely high reliability/safety such as aerospace equipment,

main communication equipment, nuclear power control equipment, or medical equipment

related to direct medical care etc., please make your own judgment on this product’s suitability

after a full ev

aluation.

CAUTION

• Do not connect cables in ways other than those mentioned in this manual.

Different connections may cause equipment damage or fire.

• Do not connect cables in ways other than those mentioned in this manual.

Different connections may cause equipment damage or fire.

• Be sure to set this equipment on a firm, stable, horizontal surface.

The product may break or cause injury if it falls.

• Do not use this product in locations subject to high humidity or dust levels.

Excessive humidity and dust may cause equipment damage or fire.

• Do not place heavy objects on top of this product. Never stand or lean on this
product.

Equipment may fall or collapse, causing breakage and possible injury.

• Do not use aerosol sprayers containing flammable gas inside or around this
product.

Doing so may cause fire.

• To ensure safety, unplug this product before leaving it unused for an extended
period.

• Do not remove the ink cartridge during transportation of the printer.

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About this Manual

Aim of the Manual

This manual was created to provide information on development, design, and installation of

POS systems and development and design of printer applications for developers.

Manual Content

The manual is made up of the following sections:

Chapter 1 Product Overview

Chapter 2 Setup

Chapter 3 Application Development Information

Chapter 4 Handling

Chapter 5 Maintenance of the TM-C3400

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Contents

■ For Safety .............................................................................................................................. 4

Key to Symbols........................................................................................................................................4

Warnings..................................................................................................................................................5

Cautions ..................................................................................................................................................6

■ Restriction of Use.................................................................................................................. 6

■ About this Manual................................................................................................................ 7

Aim of the Manual .................................................................................................................................7

Manual Content.....................................................................................................................................7

■ Contents................................................................................................................................ 9

Product Overview........................................................................13

■ Features............................................................................................................................... 13

■ Product Configuration........................................................................................................ 15

Interface ................................................................................................................................................15

Color ......................................................................................................................................................15

Accessories ...........................................................................................................................................15

■ Parts Name and Function.................................................................................................. 16

Power Switch .........................................................................................................................................18

Power Switch Cover ............................................................................................................................. 18

Button.....................................................................................................................................................19

LED..........................................................................................................................................................19

Connectors ...........................................................................................................................................20

Paper ejection tray ..............................................................................................................................20

■ Status/Error Indications...................................................................................................... 21

■ Print without Missing Dots .................................................................................................. 23

■ Software .............................................................................................................................. 25

■ Product Specifications....................................................................................................... 26

Hardware Requirements......................................................................................................................28

Printing Specifications ..........................................................................................................................28

Paper Specifications ............................................................................................................................29

Print Area and Cutting Position ...........................................................................................................43

Paper Ejection Tray...............................................................................................................................51

Ink Cartridge .........................................................................................................................................51

Electrical Characteristics .....................................................................................................................52

Reliability................................................................................................................................................53

Environmental Conditions....................................................................................................................54

External Dimensions..............................................................................................................................55

Power Supply Unit (PS-180) ..................................................................................................................56

■ Restrictions.......................................................................................................................... 57

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Setup .............................................................................................59

■ When You Use This Printer for the First Time...................................................................... 59

■ Flow of Setup ...................................................................................................................... 60

■ Installing the Printer............................................................................................................ 61

Important Notes on Installation .......................................................................................................... 61

■ Connecting the Power Supply Unit (PS-180).................................................................... 62

Connecting the AC Cable ................................................................................................................. 62

■ Loading/Replacing the Ink Cartridge.............................................................................. 63

■ Connecting the Printer to the Host Computer................................................................. 65

For USB Interface Model...................................................................................................................... 65

For Ethernet Interface Model ............................................................................................................. 66

■ Installing the Driver ............................................................................................................ 67

Installation using Easy setup ............................................................................................................... 67

■ Setting the DIP Switches..................................................................................................... 74

Setting Procedure ................................................................................................................................ 74

Function of the DIP Switches .............................................................................................................. 75

■ Loading/Replacing the Paper .......................................................................................... 76

Loading/Replacing the Roll Paper .................................................................................................... 76

Loading/Replacing Fanfold Paper .................................................................................................... 86

■ Attaching/Adjusting the Paper Ejection Tray.................................................................. 96

■ Attaching the Power Switch Cover................................................................................... 98

■ Setting the Printer Driver .................................................................................................. 100

Missing Dot Operation Settings......................................................................................................... 100

Notification Settings........................................................................................................................... 106

Media Loading Settings .................................................................................................................... 108

Media Position Detection.................................................................................................................. 110

Panel Button Settings......................................................................................................................... 112

Setting EPSON Status Monitor 3 ........................................................................................................ 114

Setting the Post-Printing Movements ............................................................................................... 118

Application Development Information....................................123

■ Overview........................................................................................................................... 123

■ Printer Driver ..................................................................................................................... 123

■ Sample Program .............................................................................................................. 124

■ EpsonNet SDK ................................................................................................................... 126

Environmental Setting for EpsonNet SDK ......................................................................................... 126

■ Utilities and Manuals........................................................................................................ 128

Download ........................................................................................................................................... 130

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■ Printer Driver and Utility Function List.............................................................................. 131

Network Setting of the Printer ...........................................................................................................133

Setting the Printer ...............................................................................................................................137

Acquiring Printer Status ......................................................................................................................138

■ Application Specification to Develop............................................................................ 140

Character Size to Print .......................................................................................................................140

Print Barcode Data on the Graphic Data .......................................................................................140

Handling .....................................................................................141

■ Replacing the Ink Cartridge ........................................................................................... 141

■ Replacing the Paper........................................................................................................ 143

Replacing the Roll Paper................................................................................................................... 143

Replacing the Fanfold Paper............................................................................................................ 145

■ Ejection Angle of Printed Paper...................................................................................... 148

■ Removing Jammed Paper .............................................................................................. 149

For Roll Paper ......................................................................................................................................149

For Fanfold Paper ...............................................................................................................................150

■ How to Use the Printer Driver........................................................................................... 152

How to Display the Printer Driver.......................................................................................................152

Registering User Defined Media .......................................................................................................153

Favorite Setting ...................................................................................................................................154

Information for User Definition ...........................................................................................................157

Barcode Printing .................................................................................................................................158

2D Symbol Font Settings.....................................................................................................................170

Barcode and 2D Symbol Font Printing on .NET Environment......................................................... 177

Functions of the Printer Driver ...........................................................................................................179

■ Uninstalling the Printer Driver........................................................................................... 184

■ Setting Check Modes ...................................................................................................... 187

Self-test Mode .....................................................................................................................................187

Status Sheet Printing (Ethernet interface model only) ...................................................................188

■ Head Cleaning................................................................................................................. 189

Auto Head Cleaning..........................................................................................................................189

Nozzle Check ......................................................................................................................................190

■ Cleaning the Autocutter.................................................................................................. 191

■ Changing the Interface for Ethernet Model .................................................................. 192

■ Removing the AC Adapter.............................................................................................. 194

Removing the AC Adapter ...............................................................................................................194

Installing the AC Adapter ..................................................................................................................195

■ Preparing for Transport..................................................................................................... 196

■ Troubleshooting ................................................................................................................ 196

Lighting and Flashing the Error LED...................................................................................................196

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Maintenance of the TM-C3400.................................................197

■ Necessary Information for an Administrator of the Printer ...........................................198

Printer Driver Functions ...................................................................................................................... 198

Destination for the Printer Driver Setting.......................................................................................... 199

Printer Setting ..................................................................................................................................... 200

Installing Multiple Printer Drivers in One Client Computer ............................................................ 202

Using One Network Printer with Multiple Client Computers ......................................................... 206

■ Distributing the Printer Driver and Setting the Printer.....................................................207

Utility .................................................................................................................................................... 207

Preparation for the Administrator .................................................................................................... 208

Setup Procedure................................................................................................................................ 212

Examples of Usage ............................................................................................................................ 213

■ Maintenance ....................................................................................................................222

Adding a Client Computer (for the Ethernet Interface Model) ................................................... 222

Adding a Printer ................................................................................................................................. 223

Adding a paper type/changing the print setting......................................................................... 224

Replacing the Printer......................................................................................................................... 225

■ Managing the Printer .......................................................................................................227

Monitoring the Network Printer ........................................................................................................ 227

■ For Inquiries .......................................................................................................................228

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Chapter 1 Product Overview

13

1

Product Overview

This chapter describes features and specifications of the product.

Features

The TM-C3400 is a 3-color ink jet printer that offers high speed easy operability and high

reliability required for on-demand label printing.

Printing

•High-speed printing

∗ 92 mm/s (printing width 56 mm, 360 dpi × 180 dpi, bi-directional printing)
∗ 47 mm/s (printing width 56 mm, 360 dpi × 360 dpi, bi-directional printing)

•Color printing

∗ CMY 3-color printing
∗ Print resolution: Plain Media, Plain Media Label 360 dpi × 180 dpi, 360 dpi × 360 dpi

: Others 360 dpi × 360 dpi, 720 dpi × 360 dpi

dpi: dots per 25.4 mm (dots per inch)

∗ Each color has 4 gradations

•Supports printing on various types of paper

∗ Roll paper, Fan-fold paper
∗ Receipt, Black Mark Receipt, Full-page Label, Die-cut Label, Black Mark Die-cut Label

(Detects positions of black marks and gaps between labels)

∗ Plain Media, Plain Media Label, Fine Media, PET Film, Synthetic Media Label, Wrist Band

•System to prevent ink from smearing out of the printable area such as on the backing paper of

Die-cut Label.

•System to prevent missing read or missing color caused by missing dots.

Handling

•Replacing the roll paper and the ink cartridge can be done only by operation in the front.

•Easy drop-in paper loading

•Multiple printed sheets can be stored in the paper ejection tray. The paper ejection tray cannot

store multiple sheets of roll paper.

The print speed is different depending on the resolution and the printing width.

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Reliability

•Pigment ink for excellent light-fastness and water-resistance.

•High reliability system to prevent missing dots with auto nozzle check system installed.

Software

•Windows® printer driver is available.

•The printer driver has the built-in barcode font, and available from .NET application.

•Reprint function allows printing to the page that was not printed after solving paper jam error

or an error of paper out.

•The printer status can be obtained in network environment by EpsonNet SDK.

(SDK is provi

ded as API to make original application for obtained printer status.)

•Dedicated sample program using EpsonNet SDK (program language: VB.NET, C + +, VB6.0,

C#) is prepared.

Others

•Detects black marks and gaps between labels (for Die-cut Label)

•Auto-cutter

•Buzzer

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Chapter 1 Product Overview

15

1

Product Configuration

Interface

•USB interface model (USB 2.0 high speed)

•Ethernet interface model (100 Base-TX/10 Base-T)

Color

White (ENN8.5)

Accessories

Unpacking

• Roll paper (for checking initial movement)

•Ink cartridge (Model number: SJIC15P)

• Paper ejection tray

•Power switch cover

• Paper feed guide (for fanfold paper: attached on the rear of the fanfold paper cover)

•AC Adapter (Model: PS-180)

•AC cable

• USB cable (USB interface model only)

•Instruction sheet

• User’s Manuals (for printer and AC adapter)

• The AC adapter is embedded in the printer.

• The AC cable may not be included with the printer.

Printer Drivers and utilities are not included with this product.
Download them from the home page of Seiko Epson Corporation.

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Parts Name and Function

Front

Control panel

Roll paper cover

Powe r sw itch

Paper ejection
table

Ink cartridge cover

Release lever

Paper ejection
guide

Paper ejection
tray

Control panel

Paper ejection
guide lock

Power switch cover

Powe r LE D

FEED button

Error LED Ink LED

Paper LED

CUT button

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Chapter 1 Product Overview

17

1

Back

Connector (lower rear)

USB Interface Model

Ethernet Interface Model

Fanfold paper cover

Fanfold paper guide

Paper feed guide

Power connector

USB connector

Cable hook

Inlet (AC Adapter)

AC Adapter

Power connector

Status sheet button

Ethernet Connector

Connector cover

Cable hook

Inlet (AC Adapter)

AC Adapter

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Power Switch

•When DIP switch 1 is OFF, the power is turned on after the POWER button has been pressed

for 3 seconds.

•When DIP switch 1 is ON, the printer settings are reset after POWER button has been pressed

for 3 seconds.

Power Switch Cover

Attaching the power switch cover prevents accidental pressing of the power switch.

∗ To prevent the power switch from being pressed:

Attach the power switch cover as it is (without punching a hole in it).

∗ To prevent the power switch from being pressed unless a long, thin obj ect is pressed into a hole in the

power switch cover:
Attach the power switch cover after punching a hole in it.

CAUTION

Before turning on the printer, be sure to check that the AC adapter is connected to
the power supply.

See "Setting the DIP Switches" on page 74 for DIP switch setting.

For details about attaching the power switch cover, see "Attaching the Power Switch

Cover" on page 98.

Be sure to change the DIP switch setting when you want to attach the power switch cover
without punching a hole in it. (See "Setting the DIP Switches" on page 74.)

WARNING

Make sure to pull out the AC cable if the printer is damaged when attaching the
power switch cover. Using it as it is may cause a fire.

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Chapter 1 Product Overview

19

1

Button

FEED button

• Feeds the paper continuously when media position detection is set to “No Detection”.

∗ The paper is fed by 15 mm if FEED button is pressed once.
∗ If the FEED button is held down, the paper is continuously fed until the button is released.

(6 seconds at a maximum)

• Feeds the paper to the print starting position when media position detection is set to “Detects

Black Marks” or “Detects Margins Between Labels”.

CUT button

• Feeds the paper to the first auto cut position on the next page and cuts the paper automatically

when media position detection is set to “No Detection”.

• Feeds the paper to the autocut position by detecting the gap between the black marks or labels

and cuts the paper automatically when media positi

on detection is set to “Detects Black

Marks” or “Detects Margins Between Labels”.

Status sheet button (Ethernet interface model only)

Prints status sheet.

It is recommended to use Plain Media Roll paper with the width of 108 mm for printing the

status sheet.

LED

POWER (power) LED: Green

•Lights when the power is on.

•Lights off when the power is off.

•Flashes when the printer is operating (initializing, charging ink, head cleaning, Closing roll

paper cover, or printing) or in an error state.

ERROR (error) LED: Red

•Lights or flashes when the printer is offline.

•Lights off when the printer is normal operation (online).

• The media position detection setting is set on [Maintenance And Utiliti es] tab on the
printer driver.

• See "Status Sheet Printing (Ethernet interface model only)" on page 188 for the status
sheet.

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INK (ink) LED: Red

•Flashes when the ink is low or waste ink in the ink cartridge is nearly full.

•Lights when it is time to replace the ink cartridge, when the ink cartridge is not installed or is

not correctly installed, and when waste ink in the ink cartridge is full.

•Lights off when ink in the ink cartridge is adequate.

PAPER (paper out) LED: Red

•Lights when the paper is not installed or is not correctly installed.

•Lights off when the paper is correctly installed.

Connectors

All cables are connected to the connector on the lower rear of the printer.

•Power supply connector: Connects cable of the AC adapter. The AC adapter itself is installed

at factory before shipping.

•USB Connector: Connects the printer with the host computer via interface.

•Inlet (AC Adapter): Connects the AC cable.

Paper ejection tray

Installing the paper ejection tray enables you to accumulate printed paper temporarily in it.

• The INK LED does not flash even if the ink is low when the “LED Noti fication Setting at
Ink Low” is set not to appear on [Notification Settings] on [Maintenance And Utilities] tab
of the printer driver.

• The printer status is also displayed with combination of lig hting and flashing of LED’s.
See "Status/Error Indications" on page 21 for details.

For details how to connect the interface and power supply connector, see "Connecting the

Printer to the Host Computer" on page 65.

• For how to attach the paper ejection tray, see "Attaching/Adjusting the Paper Ejection

Tray" on page 96.

• For maximum capacity for eject ed paper of the paper ejection tray, see "Paper Ejection

Tray" on page 51.

Paper may fall from the paper ejection tray due to a curl or the length of the paper.

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Chapter 1 Product Overview

21

1

Status/Error Indications

The printer status is displayed with combination of lighting and flashing of LEDs.

When an error occurs, you can find out the cause and the remedy from the LED indication for

the error.

LED

Status Remedy

Power Error Ink Paper

———

Power on

—

———

Power i ng o ff

Charging ink

Closing roll paper cover

Saving or printing data

—

AID temperature error

The ambient temperature
may be too low or too high.
Make sure that the ambient
temperature between 10° C
and 35° C, turn off the printer
and then turn it back on. (See

"Environmental Conditions" on
page 54.)

Maintenance requirement The printer needs repair.

Fatal error

1. Turn the power off.

2. Open the roll paper cover
and remove the jammed
paper if any. (See "Removing

Jammed Paper" on page

149.)

3. Turn the power on.

If the same error persists, the
printer needs repair.

Cutter error

—

/ : Lights / : Flashes : Off —: No change

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——

Paper size error

Set specified papers. (See

"Loading/Replacing the
Paper" on page 76.)

When the specified paper is
not available, cancel the print
job from the spooler. If no print
job is in the spooler, turn off
and on the printer to recover
from the error.

Paper path error

Set DIP switch 3 setting to
paper feeding method in the
printer driver. (See "Setting the

DIP Switches" on page 74)

Paper jam error

Remove the jammed paper.
(See "Removing Jammed

Paper" on page 149.)

——

Paper type error

Set specified papers. (See

"Loading/Replacing the
Paper" on page 76.)

—— —

Ink end

Waste ink cartridge is full

Replace the ink cartridge with
a new one. (See "Replacing

the Ink Cartridge" on page

141.)

Ink cartridge is not loaded

Ink cartridge is not loaded
correctly

Load the ink cartridge
correctly. (See "Replacing the

Ink Cartridge" on page 141.)

Ink cartridge cover is open Close the ink cartridge cover.

—— —

Ink cartridge is low

Waste ink cartridge is
nearly full

The time to replace the ink
cartridge is close. Prepare a
new ink cartridge.

———

Paper empty

Paper out error

Set the papers. (See

"Replacing the Paper" on
page 143.)

———

Roll paper cover is open Close the roll paper cover.

———

Paper removal error

Remove the fanfold paper
remaining. (See "For Fanfold

Paper" on page 150)

LED

Status Remedy

Power Error Ink Paper

/ : Lights / : Flashes : Off —: No change

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1

Print without Missing Dots

The printer has an auto nozzle checking system that detects missing dots, and performs the auto

head cleaning if any dots are missing. Select from 4 modes that are available for different levels

of requirements for print quality and movement.

Sets this function from [Missing Dot Operation] on [Maintenance And Utilities] of the

printer driver.

• High Reliability Mode (Void Image Print)

Missing dots check is performed after printing each page to check that dot missing has not

occurr

ed. When dot missing is detected, the Void Image Print is performed at the bottom of

the previous page. And after the dot missing is resolved by the auto head cleaning, reprinting
starts from the corresponding page.

The Void Image is printed in solid

black by default; howev

er, other image files can also be

registered. Since dots are missing for the page on which the Void Image is printed, take proper

action such as discarding it.

• High Reliability Mode (Reprint)

Missing dots check is performed after printing each page to check that dot missing has not

occurred. When dot mi

ssing is detected, the following screen of the EPSON Status Monitor 3 is

displayed. Select the next operation from [Restart printing] (printing the next data) and
[Reprint] (reprinting after dot missing is resolved by the auto head cleaning.)

• Anti-missing Read Mode

Does not perform missing dots check after printi

ng each page, but checks missing dots while

not printing.

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• Anti-missing Color Mode

Does not perform missing dots check after printing each page, but checks missing dots while

not printing. Prevents missing colors due to missing dots on the condition with adjoining 2

dots in above and below or 3 dots in all nozzles. Does not perform head cleaning to missing

dots with less than 2 dots that ar

e not adjoining.

In the High Reliability Mode, printing takes more time since the missing dots check is
performed after printing each page.

• These functions do not guarantee a 100 percent prevention of dot missing.

• Small amount of ink is used for detecting nozzle clogging.

• The auto head cleaning is performed automatically after nozzle clogging is detected. Ink

is expended during the head cleaning.

• Nozzle clogging detect function cannot be disabled.

• When you want to select [High Reliability Mode (Reprint)], do not uncheck [Use EPSON

Status Monitor 3] of [Driver Preferences] in [Driver Utilities] tab.

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1

Software

Va rious utilities are provided to system administrators and application developers.

For details on how to get the software, see "Download" on page 130.

Purpose Name Specifications

Installing the printer
driver

Printer Driver Installs printer driver and executes port setting.

Easy setup

Installs printer driver, executes port setting and
network setting of the printer.

Monitoring the printer EPSON Status Monitor 3

Displayed on front of the application while
printing. Installed simultaneously with the printer
driver, and selects from enable or disable.

(The default setting when installed: Disable)

Distributing the printer
driver and setting

Install Assistant

Creates an install package file for installing and
setting the printer driver and executing the port
setting.

The computer with activating the install
package file automatically executes installing
the printer driver, setting the printer driver and
executing port setting. The printer setting is not
executed.

Creates an install package for each printer for
the network printer.

Printer Setting

Executes printer setting. Creates a setting file
and applies it simultaneously to a number of
printers.

“Printer Setting” can not be executed in
computer without installing the printer driver.

Administering the
network printer

EpsonNet Simple
Viewer

The user can check status of EPSON printer on
network with this. The setting can not be
executed.

EpsonNet Config

The user can check and executes the network
printer.

Applies it simultaneously to a number of printers.

WebConfig

(Function of the printer)

The user can execute and check the network
information of the printer by entering IP address
of the printer to address bar of the Web browser.

One printer can be set and checked.

This can not be used for the printer with default
condition since IP address is not available.

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Product Specifications

Developing the
application

EpsonNet SDK

The software development kit for monitoring the
printer via network.

Sample Program

This is the sample programs for using TM-C3400.
(VB.NET, C

++ is prepared for all programs. VB 6.0,

C# is prepared for some programs.)

Printing method Serial ink jet, dot matrix

Three-color (CMY) printing

Paper feed Forward and reverse friction feed

Autocutter Cutting method By separated-blade scissors

Auto-cut type Full cut

Graphic resolution 360 dpi × 180 dpi, 360 dpi × 360 dpi, 720 dpi × 360 dpi

Print speed 92 mm/s (printing width 56 mm, 360 dpi × 180 dpi)

82 mm/s (printing width 72 mm, 360 dpi × 180 dpi)

The print speed is different depending on the resolution and the
printing width.

Paper

(See "Paper

Specifications" on
page 29 for

details)

Type Plain Media, Plain Media Label, Fine Media, PET Film,

Synthetic Media, Wrist Band

Classification Receipt, Black Mark Receipt, Full-page Label

Die-cut Label, Black Mark Die-cut Label

Form Roll paper, Fanfold paper

Ink cartridge

(See "Ink Cartridge" on page 51 for
details.)

3-color exclusive integrated ink cartridge

(Model number: SJIC15P)

Interface

USB model USB 2.0 high speed

Ethernet model Ethernet (100 Base-TX/10 Base-T)

USB 2.0 high speed
(For the Ethernet interface model, USB connection is also
available. Ethernet connection and USB connection cannot be
used simultaneously.)

Purpose Name Specifications

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1

Barcode/
two-dimensional
code printing

Barcode

Barcode

identification rate

ANSI rank D

(based on Seiko

Epson Corporation

standard)

UPC-A, UPC-E, JAN 8 (EAN 8), JAN 13 (EAN 13), Code 39, ITF,
Codabar, Code 93, Code 128, GS1-128,
GS1 DataBar Omnidirectional, GS1 DataBar Truncated,
GS1 DataBar Limited, GS1 DataBar Expanded

Two-dimensional
code printing

PDF417, QR code, Maxi Code, S1 DataBar Stacked,
GS1 DataBar Stacked Omnidirectional,
GS1 DataBar Expanded Stacked, Composite Symbology,
DataMatrix, Aztec

Power supply AC 100 to 240V

Temperatures/
humidity

(See

"Environmental
Conditions" on
page 54 for

details.)

Printing 10 to 35° C, 20 to 80%RH (no condensation)

Storage When packed (ink not loaded): -20 to 60°C, 5 to 85%RH (no

condensation)

-20° C or 60° C: up to 120 hours

Ink loaded: -20 to 40° C

-20° C: up to 120 hours
0 to 30° C: up to 6 months
40° C: up to a month

Overall dimensions (H × W × D) 261 × 255 × 275 mm (excluding protrusions)

Weight (mass) Approximately 10.0 kg

(Except for ink cartridge, roll paper, paper ejection tray)

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Hardware Requirements

Printing Specifications

dpi : dots per 25.4 mm (dots per inch)

OS Microsoft Windows 2000 SP4

Microsoft Windows XP SP3

Microsoft Windows 2003 R2 SP2

Microsoft Windows Vista SP1

32-bit editions of those above only

Computer Must support the following computers that run the above

operating systems.

• PC/AT compatible

CPU Computers with a processor of 1 GHz or better are

recommended.

Intel Pentium/Celeron series, AMD Athlon/Duron family, or
processors that are compatible with these are recommended.

RAM Windows 2000 256 MB or larger is recommended

Windows XP
/ Vista / Server2003

512 MB or larger is recommended

HDD Free space must be 250 MB or larger

The printers on the network is supported up to 64 printers. In that case, if the minimum
requirements above are not met, the printer may not be able to come up to its standard.

Printable
area

Roll paper Minimum width 26 mm, Maximum width 104 mm

Fanfold paper Minimum width 46 mm, Maximum width 104 mm

Print speed 360 × 180 dpi

(horizontal × vertical)

Printing width 56 mm: 92 mm/s, 72 mm: 82 mm/s,
104 mm: 68 mm/s

360 × 360 dpi
(horizontal × vertical)

Printing width 56 mm: 47 mm/s, 72 mm: 42 mm/s,
104 mm: 35 mm/s

720 × 360 dpi
(horizontal × vertical)

Printing width 56 mm: 23 mm/s, 72 mm: 21 mm/s,
104 mm: 17 mm/s

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1

Paper Specifications

The following is the type and the size of paper specified for this printer.

When using paper other than specified paper, paper feed accuracy, barcode detection accuracy,

printing quality may be degraded or frequent paper jam may occur.

Paper type Category Form Width

Receipt

(Continuous paper)

Plain Media

Fine Media

PET Film

Roll paper 30 to 108 mm

{1.18 to 4.25"}

(Paper width)

Black Mark Receipt

(Continuous paper with black marks)

Plain Media

Fine Media

PET Film

Roll paper 30 to 108 mm

{1.18 to 4.25"}

(Paper width)

Black Mark Receipt

(Continuous paper with black marks)

Plain Media

Fine Media

PET Film

Fanfold paper 50 to 108 mm

{1.97 to 4.25"}

(Paper width)

Full-page Label Plain Media Label

Fine Media Label

Synthetic Media Label

Roll paper 25.4 to 108 mm

{1 to 4.25"}

(Label width)

Die-cut Label Plain Media Label

Fine Media Label

Synthetic Media Label

Roll paper 25.4 to 108 mm

{1 to 4.25"}

(Label width)

Black Mark Die-cut Label

(Die-cut label with black marks)

Plain Media Label

Fine Media Label

Synthetic Media Label

Roll paper 25.4 to 108 mm

{1 to 4.25"}

(Label width)

Black Mark Die-cut Label

(Die-cut label with black marks)

Plain Media Label

Fine Media Label

Fanfold paper 46 to 108 mm

{1.81 to 4.25"}

(Label width)

Wrist Band Synthetic Media Roll paper 30 mm {1.18"}

28.6 mm

(Paper width)

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Receipt

This is continuous paper.

Paper type Plain Media, Fine Media, PET Film

Form Roll paper

Paper width 30 to 108 mm

Paper thickness 0.085 to 0.151 mm

Roll paper core Outside diameter: 44.1 mm

External diameter Maximum 101.6 mm

Winding direction Printing face must be facing outside.

Do not use the paper with a hole or cutout.

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Black Mark Receipt

Paper type Plain Media, Fine Media, PET Film

Form Roll paper

Paper width 30 to 108 mm

Black mark width 13 mm or more

Black mark length 9 mm or more

Black mark centering position 8.5 ± 1 mm

Black mark interval 15 mm or more

Paper thickness 0.085 to 0.151 mm

Roll paper core Outside diameter: 44.1 mm

External diameter Maximum 101.6 mm

Winding direction Printing face must be facing outside.

Do not use the paper with a hole or cutout.

Perforation position

0.5 mm or more
(When using fanfold
paper)

Black mark width

Center of black marks

Black mark

length

Interval of

black marks

Center of paper width

<Back side> <Printing side>

Center of paper

width

Paper feeding
direction

Paper feeding
direction

Black mark
receipt

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Paper type Plain Media, Fine Media, PET Film

Form Fanfold paper

Paper width 50 to 108 mm

Black mark width 13 mm or more

Black mark length 9 mm or more

Black mark centering position 8.5 ± 1 mm

Black mark interval 15 mm or more

Paper thickness 0.119 to 0.151 mm

Pitch of perforated line: 203.2 to 304.8 mm

Form of perforated line Plain media : 1 mm uncut, 5 mm cut

Fine media : 1 mm uncut, 5 mm cut

PET film : 0.6 mm uncut, 8.4 mm cut

Number of folds 500 or less

• Do not use the paper with a hole or cutout.

• When using fanfold paper, the black marks must be at least 0.5 mm from the perforated

lines.

• Make sure to keep the same position of the black marks to the perforated lines (position
that can be detected by black mark sensor) when inserting the paper from either side in
order to use the paper inserting from reverse direction.

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Full-page Label

Paper type Plain Media Label, Fine Media Label, Synthetic Media Label

Form Roll paper

Backing paper width 30 to 112 mm

Label width 25.4 to 108 mm

Edge cutoff on left/right side 2 ± 0.5 mm

Paper thickness 0.128 to 0.195 mm

Roll paper core Outside diameter: 44.1 mm

External diameter Maximum 101.6 mm

Winding direction Printing face must be facing outside.

Do not use the paper with a hole or cutout.

Backing paper width

Label width

Edge cutoff

Edge cutoff

Backing paper
Label area

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Die-cut Label

Paper type Plain Media Label

Form Roll paper

Backing paper width 30 to 112 mm

Label width 25.4 to 108 mm

Label length 25.4 to 1117.6 mm

When it is less than 15 {0.59”} to 25.4 {1”} mm, use the label of
“When removing right and left fringes only” in the illustration.

Gap between labels 3 to 5 mm

Edge cutoff on left/right side 2 ± 0.5 mm

Label edge R 2 mm or less

Paper thickness 0.128 mm

Roll paper core Outside diameter: 44.1 mm

External diameter Maximum 101.6 mm

Winding direction Printing face must be facing outside.

Do not use the paper with a hole or cutout.

Label width

Edge cutoff Edge cutoff

Backing paper width

Backing paper width

Edge cutoff (edge) Edge cutoff (edge)

Label length

Gap between

labels

Label length

Edge R

Edge R

Label

Label width

Gap between

labels

When removing all the fringes

Wh

en removing right and left fringes only

(Black Mark Die-cut Label)

Backing paper
Label area

Label chaff

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Paper type Fine Media

Form Roll paper

Backing paper width 30 to 112 mm

Label width 25.4 to 108 mm

Label length 25.4 to 1117.6 mm

When it is less than 15 {0.59”} to 25.4 {1”} mm, use the label of
“When removing right and left fringes only” in the illustration.

Gap between labels 3 to 5 mm

Edge cutoff on left/right side 2 ± 0.5 mm

Label edge R 2 mm or less

Paper thickness 0.145 mm

Roll paper core Outside diameter: 56.8 mm

External diameter Maximum 101.6 mm

Winding direction Printing face must be facing outside.

Do not use the paper with a hole or cutout.

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Paper type Synthetic Media Label

Form Roll paper

Backing paper width 30 to 112 mm

Label width 25.4 to 108 mm

Label length 50.8 to 1117.6 mm

When it is less than 15 {0.59”} to 50.8 {2”} mm, use the label of
“When removing right and left fringes only” in the illustration.

Gap between labels 3 to 5 mm

Edge cutoff on left/right side 2 ± 0.5 mm

Label edge R 2 mm or less

Paper thickness 0.195 mm

Roll paper core Outside diameter: 44.1 mm

External diameter Maximum 101.6 mm

Winding direction Printing face must be facing outside.

Do not use the paper with a hole or cutout.

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Black Mark Die-cut Label

Perforation position
5 mm or more
(When using fan­fold pa per)

Black mark width

Center of black marks

Black mark

length

Interval of

black marks

Center of paper

width

<Back side>

<Printing side>

Center of paper width

Paper feeding
direction

Paper feeding
direction

Label width

Edge cutoff Edge cutoff

Paper width

Paper width

Edge cutoff (edge)

Edge cutof (edge)

Label length

Gap between

labels

Label length

Edge R

Edge R

Label

Gap between

labels

Label width

When removing all the fringes

When removing right and left fringes only

(Black Mark Die-cut Label)

Backing paper
Label area

Backing paper
Label area
Label chaff

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Paper type Plain Media

Form Roll paper

Backing paper width 30 to 112 mm

Label width 25.4 to 108 mm

Label length 25.4 to 1117.6 mm

When it is less than 15 {0.59”} to 25.4 {1”} mm, use the label of
“When removing right and left fringes only” in the illustration.

Gap between labels 3 to 5 mm

Edge cutoff on left/right side 2 ± 0.5 mm

Label edge R 2 mm or less

Black mark width 13 mm or more

Black mark length 9 mm or more

Black mark centering position 8.5 ± 1 mm

Black mark interval 15 mm or more

Paper thickness 0.128 mm

Roll paper core Outside diameter: 44.1 mm

External diameter Maximum 101.6 mm

Winding direction Printing face must be facing outside.

• Do not use the paper with a hole or cutout.

• when using this type of paper, the label end and the black mark end of the black mark

position on the die-cut label must be matched.

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Paper type Fine Media Label

Form Roll paper

Backing paper width 30 to 112 mm

Label width 25.4 to 108 mm

Label length 25.4 to 1117.6 mm

When it is less than 15 {0.59”} to 25.4 {1”} mm, use the label of
“When removing right and left fringes only” in the illustration.

Gap between labels 3 to 5 mm (5 mm for fanfold paper)

Edge cutoff on left/right side 2 ± 0.5 mm

Label edge R 2 mm or less

Black mark width 13 mm or more

Black mark length 9 mm or more

Black mark centering position 8.5 ± 1 mm

Black mark interval 15 mm or more

Paper thickness 0.145 mm

Roll paper core Outside diameter: 56.8 mm

External diameter Maximum 101.6 mm

Winding direction Printing face must be facing outside.

• Do not use the paper with a hole or cutout.

• when using this type of paper, the label end and the black mark end of the black mark

position on the die-cut label must be matched.

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Paper type Synthetic Media Label

Form Roll paper

Backing paper width 30 to 112 mm

Label width 25.4 to 108 mm

Label length 50.8 to 1117.6 mm

When it is less than 15 {0.59”} to 50.8 {2”} mm, use the label of
“When removing right and left fringes only” in the illustration.

Gap between labels 3 to 5 mm

Edge cutoff on left/right side 2 ± 0.5 mm

Label edge R 2 mm or less

Black mark width 13 mm or more

Black mark length 9 mm or more

Black mark centering position 8.5 ± 1 mm

Black mark interval 15 mm or more

Paper thickness 0.195 mm

Roll paper core Outside diameter: 44.1 mm

External diameter Maximum 101.6 mm

Winding direction Printing face must be facing outside.

• Do not use the paper with a hole or cutout.

• when using this type of paper, the label end and the black mark end of the black mark

position on the die-cut label must be matched.

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Paper type Plain Media Label, Fine Media Label

Form Fanfold paper

Backing paper width 50 to 112 mm

Label width 46 to 108 mm

Label length 15 to 1117.6 mm

Gap between labels 5 mm or more

Edge cutoff on left/right side 2 ± 0.5 mm

Label edge R 2 mm or less

Black mark width 13 mm or more

Black mark length 9 mm or more

Black mark centering position 8.5 ± 1 mm

Black mark interval 15 mm or more

Paper thickness 0.145 to 0.161 mm

Perforated line pitch: 203.2 to 304.8 mm

Perforated line form: Plain media label : 1 mm uncut, 5 mm cut

Fine media label : 1 mm uncut, 5 mm cut

Synthetic media label :

Number of folds: 500 or less

• Do not use the paper with a hole or cutout.

• When using fanfold paper, the black marks must be at least 2 mm from the perforated

lines.

• when using this type of paper, the label end and the black mark end of the black mark
position on the die-cut label must be matched.

• Make sure to keep the same position of the black marks to the perforated lines (position
that can be detected by black mark sensor) when inserting the paper from either side in
order to use the paper inserting from reverse direction.

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Wrist Band

Paper type Synthetic Media

Form Roll paper

Backing paper width 28.6, 30 mm

Black mark width 13 mm or more

Black mark length 9 mm or more

Black mark centering position 8.5 ± 1 mm

Black mark interval 292.1 mm

Paper thickness 0.195 mm

Roll paper core Outside diameter: 56.8 mm

External diameter Maximum 101.6 mm

Winding direction Printing face must be facing outside.

Hole, notch Diameter: 2.5 mm or less

Black mark width

Center of black marks

Black mark length

Interval of black marks

Center of paper width

<Back side>

<Printing side>

Center of paper width

Paper feeding
direction

Paper feeding direction

Black mark paper

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43

1

Print Area and Cutting Position

Receipt / Roll paper

Top m a r gin: 2.0 mm (typical value)

Left and right margin: 2.0 mm (typical value)

Bottom margin: 2.0 mm (typical value)

When the roll paper option is set to “Banner Mode,” a top margin is set only on the first
page of the print job, and not on the rest. A bottom margin is set on the last page of the print
job.

Paper width

2.0 mm

11.0 mm or more

15.0 mm or more
(When auto-cutting)

2.0 mm

2.0 mm

2.0 mm

Auto-cut position

Auto-cut position

Paper feeding direction

Print area

Print area width

Paper

Center of paper width

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Full-page Label / Roll paper

Top m a r gin (inside the label): 2.0 mm (typical value)

Left and right margin (inside the label): 2.0 mm (typical value)

Bottom margin (inside the label): 2.0 mm (typical value)

When the roll paper option is set to “Banner Mode,” a top margin is set only on the first
page of the print job, and not on the rest. A bottom margin is set on the last page of the print
job.

Paper width

2.0 mm

11.0 mm or more

15.0 mm or more
(When auto-cutting)

2.0 mm

2.0 mm

Auto-cut position

Auto-cut position

Paper feeding direction

Print area

2.0 mm

2.0 mm

2.0 mm

Label area

Center of paper width

Backing paper

Print area width

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1

Die-cut Label / Roll paper

Top m a r gin (inside the label): 2.0 mm (typical value)

Left and right margin (inside the label): 2.0 mm (typical value)

Bottom margin (inside the label): 2.0 mm (typical value)

Paper width

2.0 mm

11.0 mm or more

18.0 mm or more
(When auto-cutting)

2.0 mm

2.0 mm

Auto-cut position

Auto-cut position

Paper feeding direction

Print area

2.0 mm

2.0 mm

2.0 mm

Label area

1.5 mm1.5 mm

3.0 mm

Center of paper width

Backing paper

Print area width

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Black Mark Receipt / Roll paper

Top m a r gin: 2.0 mm (typical value)

Left and right margin: 2.0 mm (typical value)

Bottom margin: 2.0 mm (typical value)

Paper width

2.0 mm

11.0 mm or more

15.0 mm or more
(When auto-cutting)

2.0 mm

2.0 mm2.0 mm

Auto-cut position

Auto-cut position

Paper feeding direction

Print area

Center of paper width

Paper

Print area width

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1

Black Mark Receipt / Fanfold paper

Top m a r gin: 2.0 mm (typical value)

Left and right margin: 2.0 mm (typical value)

Bottom margin: 2.0 mm (typical value)

Paper width

0.5 to 1.0 mm

11.0 mm or more

Issuing pitch: 15.0 mm or

more (When auto-cutting)

2.0 mm

Auto-cut position

Auto-cut position

Paper feeding
direction

Print area

2.0 mm

2.0 mm

2.0 mm

2.0 mm

Interval of perforated lines: 203.2 mm to 304.8 mm

Perforated line

Auto-cut position

Perforated line

Center of paper width

2.0 mm

Paper

Print area width

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Black Mark Die-cut Label / Roll paper

Top m a r gin (inside the label): 2.0 mm (typical value)

Left and right margin (inside the label): 2.0 mm (typical value)

Bottom margin (inside the label): 2.0 mm (typical value)

Paper width

2.0 mm

11.0 mm or more

18.0 mm or more
(When auto-cutting)

2.0 mm

2.0 mm

Auto-cut position

Auto-cut position

Paper feeding direction

Print area

2.0 mm

2.0 mm
Label area

1.5 mm

1.5 mm

Center of paper width

2.0 mm

1.5 mm

Auto-cut position

Backing paper

Print area width

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1

Black Mark Die-cut Label / Fanfold paper

Top m a r gin (inside the label): 2.0 mm (typical value)

Left and right margin (inside the label): 2.0 mm (typical value)

Bottom margin (inside the label): 2.0 mm (typical value)

• Make sure to adjust perforated lines to an integral multiple of issuing pitch.

• The perforated line and print area overlap each other to destabilize printing or perforated

line and the auto-cut position are misaligned to shorten the life of the autocutter if paper
without black marks is used. Use paper with black marks on the back of the paper to
adjust the paper position.

Paper width

2.0 mm

11.0 mm or more

Issuing pitch: 18.0 mm or

more (When auto-cutting)

2.0 mm

Auto-cut position

Auto-cut position

Paper feeding
direction

Print area

2.0 mm2.0 mm

Label area

3.0 to 3.5 mm

0.5 to 1.0 mm

1.5 to 2.0 mm

Interval of perforated lines: 203.2 mm to 304.8 mm

Perforated line

Auto-cut position

Perforated line

Center of paper width

2.0 mm

2.0 mm

5.0 mm or more

3.0 to 3.5 mm

Backing paper

Print area width

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Wrist Band / Roll paper

Top m a r gin: 2.0 mm (typical value)

Left and right margin: 2.0 mm (typical value)

Bottom margin: 2.0 mm (typical value)

Paper width

292.1 mm

2.0 mm

Auto-cut position

Auto-cut position

Paper feeding direction

Print area

2.0 mm

2.0 mm

2.0 mm

288.1 mm

Center of paper width

Paper

Print area

width

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Chapter 1 Product Overview

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1

Paper Ejection Tray

Ink Cartridge

Black Mark
Receipt

Paper type Plain Media, Fine Media, PET Film

Paper form Fanfold paper

Paper size Width 76 to 105 mm × length 54 to 148 mm

Paper
thickness

0.119 to 0.151 mm

Black Mark
Die-cut Label

Paper type Plain Media, Fine Media

Paper form Fanfold paper

Paper size Width 76 to 105 mm × length 54 to 148 mm

Paper
thickness

0.145 to 0.161 mm

• The paper ejection tray cannot store multiple sheets of roll paper.

• The paper ejection tray may not hold the paper perfectly, depending on the condition of

the paper or printing.

Model number SJIC15P

Type 3-color exclusive integrated ink cartridge

Ink color Cyan, magenta, yellow

Ink type Pigment ink

Ink life 6 months after loading to the printer, 2 years after manufacturing

Temperatures Transport -20 to 60° C (up to 5 days for 60° C)

Storage -20 to 40° C (up to a month for 40° C)

Installation -20 to 40°C (up to a month for 40° C)

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Electrical Characteristics

Power supply Power supplied by AC adapter accessory (PS-180)

Input voltage (rated) North America / Japan: AC 100 to 125V

Other countries: AC 100 to 240V

Frequency (rated) 50 Hz to 60 Hz

Power
consumption

Operating Approximately 26W

Stand-by Approximately 5W

When power is
OFF

Approximately 0.5W

• Use the dedicated AC adapter included in the product package.

• Use CAT5e or FTP cable for the Ethernet cable.

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1

Reliability

Life Print head 6,000 million shots/nozzle

Paper feed
mechanism

1,500,000 pages or the number of pages that reaches the
following paper length fed.

• Plain Media: 150 km

• Fine Media: 75 km

• PET Film: 50 km

• Wrist band: 60 km

• Die-cut label (Plain Media): 150 km

• Die-cut label (Fine Media): 150 km

• Die-cut label (Synthetic Media): 50 km

• Continuous label paper (Plain Media): 100 km

• Continuous label paper (Fine Media): 50 km

• Continuous label paper (Synthetic Media): 10 km

Autocutter
mechanism

• Plain Media: 1,500,000 cuts

• Fine Media: 750,000 cuts

• PET Film: 500,000 cuts

• Wrist band: 200,000 cuts

• Die-cut label backing paper (Plain Media): 1,500,000 cuts

• Die-cut label backing paper (Fine Media): 1,500,000 cuts

• Die-cut label backing paper (Synthetic Media): 500,000 cuts

• Continuous label (Plain Media): 750,000 cuts

(Add extra 250,000 cuts with cleaning the cutter blade)

• Continuous label (Fine Media): 500,000 cuts

• Continuous label (Synthetic Media): 100,000 cuts

Carriage
mechanism

6 million passes (3 million carriage returns)

Maintenance is requested when it reaches 20,000,000 passes (the
printer will stop)

(For details on the LED lighting/flashing patterns when
maintenance is requested, see "Status/Error Indications" on page

21.)

MTBF 75000 hours

MCBF 9,800,000 passes

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Environmental Conditions

Item Specification

Temperatures/
humidity

Printing 10 to 35° C, 20 to 80%RH (no condensation)

Barcode
printing

15 to 35° C, 20 to 80%RH (no condensation)

Storage When packed (ink not loaded): -20 to 60° C, 5 to 85%RH

(no condensation)

-20° C or 60° C: up to 120 hours

Ink loaded: -20 to 40° C

-20° C: up to 120 hours
0 to 30° C: up to 6 months
40° C: up to a month

Pressure
(elevation)

Operating 700 to 1060 hPa (approximately 0 to 2500 m above sea level)

Not operating
(including in
transportation)

700 to 1060 hPa (approximately 0 to 2500 m above sea level)

Acoustic noise During

operation

(including using
the autocutter)

Approximately54 dB (ANSI Bystander position)

(Based on Epson evaluation conditions including the use of the
autocutter)













Humidity (%)

Temperatures (°C)

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Chapter 1 Product Overview

55

1

External Dimensions

•Height:261 mm

•Width: 255 mm

•Depth: 275 mm

[Unit: mm]

300

255

261

300

275

457 (when the paper ejection tray is extended)

388 (when the paper ejection tray is shortend)

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Power Supply Unit (PS-180)

Material

No specific brominated flame retardants, such as PBBE and PBB, are used in this product.

AC cable selection

Select an AC cable that satisfies the following conditions.

•Safety standard product

•Plug with PE terminal

Ground connections

Be sure to ground for safety

Electric
characteristics

Input conditions Input voltage (rated): 90 to 264VAC

(100VAC -10% to 230VAC +15%)

Frequency (rated): 50/60 Hz ± 3 Hz

Power consumption (rated): 100VA

Output
conditions

Output voltage (rated): 24VDC ± 5%

Output current (rated): 2.0A

Output electric power (rated): 48VA

Output peak current: 4.5A

Case specifications Dimensions

(H × W × D)

68 × 136 × 32 mm {2.68 × 5.35 × 1.26"}

(excluding protrusions)

Weight Approximately 0.4 kg {14.11 oz} (excluding the AC cable)

Color Black (matte)

[Unit: mm]

68

136

32

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Chapter 1 Product Overview

57

1

Restrictions

Printer environment

•Drivers for TM printers (APD, OPS/JavaPOS) of Seiko Epson Corporation cannot be used for

this printer.

The TM-C3400 printer driver can be installed and used on a computer with the APD and

OPS/JavaPOS installed.

Installation environment for the printer driver

•The printer driver for Ethernet interface model cannot be installed with a USB interface model

printer connected. In this case, turn off the USB interface model printer before installing the

printer driver for Ethernet interface model.

•When the printer driver is installed using point and print, printing can be performed but

obtain

ing the printer status can not

be executed.

•When setting the printer driver using point and print, setting may be made by accessing the

server via a network. Be sure to make the setting with the printer connected.

•When using shared printer and local printer on one client computer, install the printer driver

for the local printer before installing the printer driver for the shared printer.

•When using this printer in the same environment as a version of the APD earlier version than

APD 4.03, Install the APD first, and then install the printer driver for this printer.

Install package of the printer driver

•When the printer driver is installed using the install package of the USB interface model, the

status of other computers on the network cannot be acquired, even if the setting for sharing

this printer is made. And the status cannot be acquired with the EPSON Status Monitor 3 or

other applications; how

ever,

printing is possible. To avoid the limitations, install the printer

driver without using the install package, and make the settings.

•The settings of [Monitoring Preferences] in [Driver Utilities] tab is not reflected for the install

package. The default setting is the error display of the EPSON Status Monitor 3 (Notifies when

printing is impossible and maintenance is requested.) When changing the setting, make the

setting for each installation environment.

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Paper

•When using a full-page label, remove the ejected label each time the printing is finished. Oth-

erwise, a part of printed label may be cut, or a cutter error may occur. (See "Status/Error Indi-

cations" on page 21.)

•When cutting the full-page label, adhesive from labels may stick to the fixed blade of the

autocutter, which may prevent the autocutter from cutting paper cleanly. If this hap

pens, cl

ean

the cutter blade. For details, see "Cleaning the Autocutter" on page 191.

Turning on/off the power switch

•If you turn the printer off without using the power switch, the print head may not return to its

home position. In this case, the next time the printer is turned on, auto head cleaning is per-

formed, which wastes ink.

Printing

•For the USB interface model, it takes time for the next printing if you turn the printer off and

on after printing.

•The ink cartridge contains 3 colors of ink. Even when one particular color is specified, all 3 col-

ors of ink are used for printing and for keeping the print head in good condition. When the ink

level of even one colo

r reaches the lowest limit, the printer stops printing.

•The colors of printouts may become abnormal if you tilt this printer or subject the printer to

any shocks. When you move this printer after ink charging, check the colors by performing a
test print.

If the colors of printouts are not normal, perform head cleaning. See "Auto Head Cleaning" on

page 1

89 for

how to perform head cleaning.

•When printing image data, white lines (lines shown in white) or black lines (overlapping of

image) may appear at about 1 inch intervals in the print result. By setting [Print Head Align­ment] - [Media Feed Adjustment] in [Maintenance And Utilities] tab, this can be reduced

but cannot be removed completely.

•When printing image data, change of color tone may appear at 1 inch inter

vals

in the print

result.

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Chapter 2 Setup

59

2

Setup

This chapter describes setup and installation of the product and peripherals.

When You Use This Printer for the First Time

Ink charging and media position detection setting are necessary before you use this printer for
the first time.

Follow the steps below.

1

Load the roll paper.

For details, see Loading/Replacing the Roll Paper on page 76.

2

Turn on the printer.

3

Load a new ink cartridge.

For details, see Loading/Replacing the Ink Cartridge on page 63.

• Ink charging starts after the ink cartridge cover is closed.

• When the ink cartridge is installed for the first time, the printer takes

approximately 8 minutes for ink charging.
The POWER LED flashes during ink charging. Do not turn off the printer or open
the roll paper cover or the ink cartridge cover.

• When ink charging finishes, the POWER LED stops flashing and stays on.

4

Set the media position detection of the printer for the paper type you
will be using.

For details, see 2. Setting for media position detection on page 79.

• The colors of printouts may become abnormal if you tilt this printer or subject the printer
to any shocks. When you move this printer after ink charging, check the colors by per­forming a test print.

• If the colors of printouts are not normal, perform head cleaning. See Auto Head

Cleaning on page 189 for how to perform head cleaning.

• If you turn the printer off without using the power switch, the print head may not return to
its home position. In this case, the next time the printer is turned on, the auto head
cleaning is performed, which wastes ink.

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Flow of Setup

This chapter consists of the following sections along with the setup flow of the product and peripherals.

3. Loading/Replacing the Ink Cartridge (page 63)

7. Loading/Replacing the Paper (page 76)

6. Setting the DIP Switches (page 74)

4. Connecting the Printer to the Host Computer (page 65)

5. Installing the Driver (page 67)

2. Connecting the Power Supply Unit (PS-180) (page 62)

8. Attaching/Adjusting the Paper Ejection Tray (page 96)

1. Installing the Printer (page 61)

9. Attaching the Power Switch Cover (page 98)

10. Setting the Printer Driver (page 100)

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Chapter 2 Setup

61

2

Installing the Printer

Install the printer in an appropriate location with sufficient space around it.

Important Notes on Installation

•The printer must be installed horizontally.

•Leave enough space in front of the printer for the ink cartridge cover and the roll paper cover

to be fully opened.

•Do not place the printer in a dusty location.

•Protect the printer from heavy impacts. They may cause defective print.

•Do not allow cables to get caught or foreign matter to accumulate under the printer.

•Ma

ke sure that there is at least 100 mm of space behind the printer back when installing.

•Do not put a heavy object (of 10 kg or more) or an object that vibrates on the printer.

261

255

275

[Unit: mm]

100

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Connecting the Power Supply Unit (PS-180)

Use the PS-180 or an equivalent product as the power supply unit.

Use the AC cable that meets safety standards of each country.

Connecting the AC Cable

1

Make sure the printer is off.

2

Make sure the connector of the DC cable is connected to the power
supply connector.

3

Insert the connector of the AC cable into the inlet of the AC adapter.

4

Insert the power plug of the AC cable into the wall socket.

WARNING

• Always use the EPSON PS-180 or an equivalent product as the power supply unit.

Using a nonstandard power supply can result in electric shock or fire.

• Should a fault ever occur in the EPSON PS-180 or equivalent product, immedi­ately turn off the power to the printer and remove the power supply cable from the
wall socket.

CAUTION

• Be sure to remove the AC cable from the wall socket whenever connecting or dis­connecting the AC cable to the printer.

Failure to do so may result in damage to the AC adapter or the printer.

• Make sure the wall socket power supply satisfies the rated voltage requirements
of the AC adapter. Never insert the AC cable into a socket that does not meet the
rated voltage requirements of the AC adapter.

Doing so may result in damage to both the AC adapter and the printer.

Before removing the DC cable connector from the PS-180, make sure the AC cable has
been removed. Hold the arrow-marked section of the connector and pull it straight out.

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Chapter 2 Setup

63

2

Loading/Replacing the Ink Cartridge

1

Load the roll paper included in the product package.

See Loading/Replacing the Roll Paper on page 76 for details.

2

Pull down the ink cartridge cover to the front to open it.

3

Remove the used ink cartridge if any.

4

Shake new ink cartridge package 4 or 5 times before opening it and
take out the ink cartridge from the package.

5

Push the ink cartridge gently into the cartridge holder as shown below.

Insert with the arrowed side up.

• When the ink cartridge is installed for the first time, be sure to install the roll paper first,
and turn on the printer, and then install the ink cartridge. See Loading/Replacing the Roll

Paper on page 76 for how to load the roll paper.

• Always use the EPSON SJIC15P as the ink cartridge.

• Do not open the package of the ink cartridge until you are ready to load it in the printer.

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6

Close the ink cartridge cover.

When the ink cartridge is loaded for the first time, it takes approximately 8 minutes for ink
charging. Do not open the roll cover or the ink cartridge cover of the printer, or press the
Power switch or the FEED button.
The INK LED (red) turns off.
The POWER LED (green) starts flashing when the in k charge starts. Charging is finished
when the POWER LED flashing becomes lighting.

7

Turn the printer on.

• When the ink cartridge is loaded for the first time, the printer uses ink to prepare for
printing (initial ink charge), therefore, the first replacement period is shorter than normal.

• Ink consumption differs, depending on printer conditions, such as printing and cleaning.

• To maintain the quality of pr int head, th e INK LED lights before using up all the ink eve n

some ink remains in the cartridge.

If you turn the printer off without using the power switch, the print head may not return to its
home position. In this case, the next time the printer is turned on, the auto head cleaning is
performed, which wastes ink.

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Chapter 2 Setup

65

2

Connecting the Printer to the Host Computer

For USB Interface Model

Connect the printer to the host computer by the USB cable.

Insert the USB cable to the USB connector on the lower rear of the printer and arrange it as
shown below.

Make sure to put the USB cable through the cable hook as shown in the figure below to prevent

the cable from coming unplugged.

• Do not turn the power on until the printer driver is installed.

• Make sure to use the USB cable included with the printer.

Cable hook: Prevents cable from coming unplugged.

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66

For Ethernet Interface Model

Connect the printer to a network by a LAN cable via a hub.

1

Open the connector cover on the rear of the printer.

2

Connect a LAN cable to the LAN connector by pressing firmly until the
connector clicks into place and arrange it as shown below.

Make sure to put the USB cable through the cable hook as shown in the figure below to
prevent the cable from coming unplugged.

3

Close the connector cover.

CAUTION

• When LAN cables are installed outdoors, make sure devices without proper surge
protection are cushioned by being connected through devices that do have surge
protection.

Otherwise, the devices can be damaged by lightning.

• Never attempt to connect the standard telephone line cable to the 10/100BASE-T
LAN connector.

Cable hook: Prevents cable from coming unplugged.

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2

Installing the Driver

The following two methods can be selected when installing the printer driver.

• Installation using Easy setup:

Described in this manual.

• Installation from the printer driver file:

Not described in this manual. Execute the installer of the printer driver, and fol­low the instructions on the screen to install the printer driver.
For Ethernet interface model whose network setting has not changed from the
factory default value, make such settings as the IP address using the EpsonNet
Config, to enable the IP communication.

Installation using Easy setup

[Easy setup] makes it easy to install the printer driver and set the network (for Ethernet interface

model).

Installation procedure is different between USB Interface Model and Ethernet Interface Model.

•For USB Interface Model (see page 67)

•For Ethernet Interface Model (see page 69)

For USB Interface Model

Follow the steps below to install the printer driver.

1

Double-click the icon for Easy Setup “EPSetup.exe”.

• Make sure to logon as an administrator to install the printer driver.

• More than one printer cannot be set up by [easy setup]. Use [EPSONNetConfig] for set-

ting up more than one printer on the network.

• For information on how to use the printer driver, see How to Use the Printer Driver on

page 152.

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68

2

Click [Local] for USB interface model.

3

Click [Install].

4

Make sure of the connection to the computer when the following win­dow appears, then turn the power on.

5

Click [Exit].

This is the end of driver installation.

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For Ethernet Interface Model

Follow the steps below to install the printer driver and execute the network setting.

1

Turn the printer on.

2

Double-click the icon for Easy Setup “EPSetup.exe”.

3

Click [Network] for Ethernet Interface Model.

4

Click [Install].

When the network setting such as IP address setting on TM-C3400 was already made, the
setting is applied. The setting can not be changed.

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5

The printers available are displayed. Select the printer to install,
and click [Next].

When the IP address was already set in the printer, go to step 9.

6

The method for acquiring IP address is displayed. Select the method you
want to take, and click [Next].

When you select “Manual”, enter the IP address.

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2

7

Checking the settings is displayed. If the settings are correct, click [Next].

If you want to change IP address setting, click [Back].

8

Completed notice of the communication setting is displayed. Click
[Next].

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9

Enter the Printer Name and click [Next].

Do not check the box of [Print test page].

10

Select which installed printer driver to use as a default printer, and click
[Next].

The printer driver will be installed after clicking [Next].

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2

11

Click [Finish].

It terminates “EpsonNet EasyInstall”.

12

Click [Exit].

This is the end of driver installation and network setting.

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74

Setting the DIP Switches

Change the DIP switch settings in the following cases.

•When attaching the power switch cover to prevent the power switch from being pressed

•When switching the paper type between roll paper and fanfold paper (The default setting is

roll paper)

•When changing the volume of the buzzer

Setting Procedure

Follow the steps below to change the DIP switch settings.

1

Make sure the power supply for the printer is turned off.

2

Open the ink cartridge cover and remove the DIP switch cover.

3

Set the DIP switches, using the tip of a tool, such as a small screwdriver.

4

Attach the DIP switch cover, and close the ink cartridge cover.

CAUTION

Turn the power off before removing the DIP switch cover.

Otherwise, a short-circuit may cause the printer to malfunction.

DIP switch setting becomes enabled after turning the power on or completing reset by the
interface.

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Function of the DIP Switches

SW Function ON OFF

Factory
settings

1 Operation of the power switch Reset Power ON/OFF OFF

2 Internal use Fixed to OFF (Do not change) OFF

3 Paper selection Fanfold paper Roll paper OFF

7 Internal use Fixed to OFF (Do not change) OFF

8 Buzzer volume High Low OFF

When attaching the power switch cover to prevent the power switch to be pressed, set DIP
switch 1 to ON.

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76

Loading/Replacing the Paper

Follow the steps below to load the paper for the first time, change classification or type of the

paper (roll paper or fanfold paper) or replace the paper.

Loading the paper is different depending of the type of the paper to use roll paper or fanfold

paper.

• For roll paper, see Loading/Replacing the Roll Paper on page 76.

•For fanfold paper, see Loading/Replacing Fanfold Paper on page 86.

Loading/Replacing the Roll Paper

Follow the steps below to load the roll paper.

•Loading the paper for the first time: 2 to 5

•Using up the paper completely (loads same type of paper): 1, 5

•Changing paper type or classification: 1 to 5

• Use paper that meets the printer specification. For details about paper specification, see

Printing Specifications on page 28.

• When exchanging paper without changing paper type, media position detection, or
paper width, see Replacing the Paper on page 143.

Before loading or replacing the roll paper, make sure that the DIP switch 3 (paper selection)
setting is OFF (roll paper). See

Setting the DIP Switches on page 74

for DIP switches

settings.

3. Removing the paper feed guide (page 80)

4. Adjusting roll paper guide/paper ejection guide (page 81)

5. Loading the paper and turning on the printer (page 84)

2. Setting for media position detection (page 79)

1. Removing the paper (page 77)

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2

1. Removing the paper

This procedure is not required when the paper is initially loaded to the printer.

For roll paper

1

Press down the release lever, and pull it to the front to open the roll
paper cover.

Remove the roll paper or the roll paper core if any.

2

Close the roll paper cover.

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For fanfold paper

1

Open the fanfold paper cover.

2

Remove the remaining paper.

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2

2. Setting for media position detection

This procedure is not required when media position detection is not changed.

1

Turn the power on.

2

Remove the paper in the printer.

3

Display the printer driver window. (See How to Use the Printer Driver on

page 152 for how to display the driver window.)

4

Change [Media position detection] on [Maintenance And Utilities]
tab of the printer driver depending on the paper to use.

5

Turn the power off.

When paper remains in the printer, media position detection cannot be set.
Be sure to remove the paper before turning on the printer.

Roll paper type Media position detection setting

Receipt/Full-page Label/Transparent Full-page Label Not applied

Black Mark Die-cut Label Detects black marks of die-cut label

Black Mark Receipt Detects black marks of receipt

Die-cut Label/Black Mark Die-cut Label
/Transparent Die-cut Label

Detects the gap between labels

The changed setting of the media position detection is saved in the NV memory of the
printer when the printer is turned off. Be sure to turn off the printer to enable the setting.

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80

3. Removing the paper feed guide

This procedure is not required when the paper is initially loaded to the printer or the paper type

is not changed (roll paper/fanfold paper).

1

Press down the release lever, and pull it to the front to open the roll
paper cover.

2

If the paper feed guide is attached into the grooves inside of the roll
paper cover, remove it.

3

Close the roll paper cover.

Attach the paper feed guide to the printer only when using the fanfold paper. Be sure to
remove the paper feed guide when using the roll paper.

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2

4. Adjusting roll paper guide/paper ejection guide

This procedure is not required when paper width is not changed.

1

Press down the release lever, and pull it to the front to open the roll
paper cover.

2

Unlock the roll paper guide.

3

Push the paper guide on the left in the direction of the arrow, and load
the roll paper with the printing side up.

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4

Lock the roll paper guide.

5

Release the lock of the paper ejection guide with a fine-tipped object.

6

Align the paper ejection guide with the roll paper width.

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2

7

Lock the paper ejection guide.

8

Close the roll paper cover.

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84

5. Loading the paper and turning on the printer

Steps 1 to 3 below are not necessary after performing Step 4. Adjusting roll paper guide/paper

ejection guide on page 81.

1

Press down the release lever, and pull it to the front to open the roll
paper cover.

2

Load the roll paper with the printing side up.

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2

3

Close the roll paper cover while aligning the roll paper with the paper
ejection guide.

4

Turn the power on.

The roll paper is automatically fed.

This is the end of loading of the roll paper.

When paper set operation at the paper cover close is set as “Media Loading Method (with
Cutting)” of [Media Loading Settings] on [Maintenance And Utilities] tab on the printer
driver, paper is automatically cut after the paper is fed.

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86

Loading/Replacing Fanfold Paper

Follow the steps below to load the fanfold paper.

•Loading the paper for the first time: 2 to 5

•Using the paper completely (loads same type of paper): 1, 5

•Changing paper type or classification: 1 to 5

Make sure that the DIP switch 3 (paper selection) setting is ON (fanfold paper) before
loading or replacing the fanfold paper. See Setting the DIP Switches on page 74 for DIP
switches settings.

3. Attaching the paper feed guide (page 90)

4. Adjusting paper ejection guide/fanfold paper guide (page 92)

5. Loading the fanfold paper and turning on the printer (page 94)

2. Setting for media position detection (page 89)

1. Removing the paper (page 87)

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2

1. Removing the paper

This procedure is not required when the paper is initially loaded to the printer.

For roll paper

1

Press down the release lever, and pull it to the front to open the roll
paper cover.

Remove the roll paper or the roll paper core if any.

2

Close the roll paper cover.

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For fanfold paper

1

Open the fanfold paper cover.

2

Remove the paper left.

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2

2. Setting for media position detection

This procedure is not required when media position detection is not changed.

1

Turn the power on.

2

Remove the paper in the printer.

3

Display the printer driver window. (See How to Use the Printer Driver on

page 152 for how to display the driver window.)

4

Change [Media Position Detection] on [Maintenance And Utilities]
tab of the printer driver depending on the paper to use.

5

Turn the power off.

• When paper remains in the printer, media position detection cannot be set.
Be sure to remove the paper before turning on the printer.

• The changed setting of the media position detection is saved in the NV memory of the
printer when the printer is turned off. Be sure to turn off the printer to enable the setting.

Paper type to use Media position detection setting

Black Mark Die-cut Label Detects black marks of die-cut label

Black Mark Receipt Detects black marks of receipt

Die-cut Label/Black Mark Die-cut Label
/Transparent Die-cut Label

Detects the gap between labels

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90

3. Attaching the paper feed guide

This procedure is not required when paper type (roll paper/fanfold paper) is not changed.

1

Open the fanfold paper cover and take out the paper feed guide.

2

Press down the release lever, and pull it to the front to open the roll
paper cover.

Make sure to attach the paper feed guide when using fanfold paper.

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2

3

Insert the paper feed guide into the grooves inside of the roll paper
cover to attach it.

4

Close the roll paper cover.

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92

4. Adjusting paper ejection guide/fanfold paper guide

This procedure is not required when paper type (roll paper/fanfold paper) is not changed.

1

Release the lock of the paper ejection guide with a fine-tipped object.

2

Slide the paper ejection guide as wide as possible.

3

Lock the paper ejection guide.

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2

4

Open the fanfold paper cover and release the lock of the fanfold paper
guide.

5

Align the fanfold paper guide with the fanfold paper width.

6

Lock the fanfold paper guide.

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5. Loading the fanfold paper and turning on the printer

1

Turn the power on.

2

After the Power LED stops flashing and lights, insert the paper into the
paper slot with the print surface facing upward until it is pulled into inside
the printer (approximately 100 mm). The paper is automatically fed.

3

Place the paper straight at least 40 mm from the printer.

When paper set operation at the paper cover close is set as “Media Loading Method (with
Cutting)” of [Media Loading Settings] on [Maintenance And Utilities] tab on the printer
driver, paper is automatically cut after the paper is fed.

OO

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4

Close the fanfold paper cover.

This is the end of loading of the fanfold paper.

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96

Attaching/Adjusting the Paper Ejection Tray

If you attach the paper ejection tray, you can temporarily store the printed paper in the tray.

Follow the steps below to install/adjust the ejection tray.

1

Attach the paper ejection tray to the hooks under the paper ejection
table.

2

Pull the lever at the bottom-right of the paper ejection tray to unlock it.

• Paper may not stay in the paper ejection tray depending on the paper curl and length.

• When the fanfold paper is used, the several printed papers can be stored in the ejection

tray. See Paper Ejection Tray on page 51 for the numbers of the fanfold paper that can
be stored in the ejection tray.

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3

Slide the bottom tray to align it with the paper length.

4

Lock the paper ejection tray.

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98

Attaching the Power Switch Cover

Attaching the power switch cover prevents accidental pressing of the power switch.

To prevent the power switch from being pressed

Attach the power switch cover as it is (without punching a hole in it).

1

Set DIP switch1 to ON.

2

Push the power switch cover onto the power switch of the printer.

Before attaching the power switch cover, set DIP switch 1 to ON. (For details, see “Setting
the DIP switches”Function of the DIP Switches on page 75.) The printer power can then be
switched by turning the AC supply on and off, and you can also control the printer power
with a device such as a distribution board In this case, the power switch is used to reset the
printer.

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2

To switch the power switch by inserting a long, thin object into a hole

Attach the power switch cover after punching the hole in it.

1

Punch a hole in the power switch cover by pushing the middle of it with
a hard, fine-tipped object.

2

Push the power switch cover onto the power switch of the printer.

The hole cannot be punched in the power switch cover after it is attached to the printer.

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100

Setting the Printer Driver

The following functions can be set on the printer driver.

Printer setting

•Missing Dot Operation Settings

•Notification Settings

•Media Loading Settings

•Media Position Detection

•Panel Button Settings

Driver setting

•Setting for EPSON Status Monitor 3

•Settings For Handling Media After Print

Missing Dot Operation Settings

The following are the modes when dots are missing. ([Anti-missing Read Mode] is set as a
default setting. The user does not need to change the setting when using in the default

setting.)

•High Reliability Mode (Void Image Print)

•High Reliability Mode (Reprint)

•Anti-missing Read Mode

•Anti-missing Color Mode

(See Print without Missing Dots on page 23 for details of each mode.)

Setting the mode

1

Turn the printer on.

2

Display the printer driver window.

(See How to Use the Printer Driver on page 152 for how to display the driver window.)

3

Select [Maintenance And Utilities] tab and click [Missing Dot Operation].

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