Epson C3000 User Manual
®
Color Laser Printer
All rights reserved. No part of this publication may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, mechanical, photocopying, recording,
or otherwise, without the prior written permission of Seiko Epson Corporation. No patent
liability is assumed with respect to the use of the information contained herein. Neither is
any liability assumed for damages resu lting from the use of the inf ormation contained herei n.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this
product or third partie s for damages, losses, costs, or expenses incur red by purchaser or third
parties as a result of: accide nt, misuse, or abuse of this product or unauthorize d modifications,
repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with
Seiko Epson Corporation’s operating and maintenance instructions.
Seiko Epson Corp oration and its affiliates sha ll not be liable against any d amages or problems
arising from the use of any options or any consumable products other than those designated
as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.
IBM and PS/2 are registered trademarks of International Business Machines Corporation.
Microsoft and Windows are registered trademarks of Microsoft Corporation in the United
States of America and other countries.
Apple and Macintosh are registered trademarks of Apple Computer, Inc.
EPSON is registered a trademark and EPSON AcuLaser is a trademark of Seiko Epson
Corporation.
General Notice: Other product names used herein are for identification purposes only and may be
trademarks of their respective owners. Epson disclaims any and all rights in those marks.
Copyright © 2004 by Seiko Epson Corporation, Nagano, Japan.
1
Where to Find Information
Setup Guide
Provides you with information on assembling the printer and
installing the printer software.
Reference Guide (this manual)
Provides you with detailed information on the printer’s functions,
optional products, maintenance, troubleshooting, and technical
specifications.
Network Guide
Provides network administrators with information on both the
printer driver and network settings.You need to install this guide
from the software installation CD to your computer’s hard disk
before referring it.
Paper Jam Guide
Provides you with solutions for paper jam problems about your
printer you may need to refer to on a regular basis. We
recommend printing this guide and keeping it near the printer.
2
Contents
Safety Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Warnings, Cautions, and Notes . . . . . . . . . . . . . . . . . . . . . . . . .10
Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Important Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . .13
Power On/Off Cautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Chapter 1 Getting to Know Your Printer
Printer Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Front view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Rear view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Inside the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Control panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Options and Consumable Products . . . . . . . . . . . . . . . . . . . . . . . . . .19
Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Consumable products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Printer Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
High-speed tandem printing engine . . . . . . . . . . . . . . . . . . . . .21
Duplex printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Pre-defined color settings in printer driver . . . . . . . . . . . . . . .22
Toner save mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Resolution Improvement Technology (RITech). . . . . . . . . . . .22
Various Printing Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Double-sided printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Fit to page printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Pages per sheet printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Watermark printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
3
Chapter 2 Paper Handling
Paper Sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
MP tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Standard lower cassette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
500-Sheet/1000-Sheet Paper Cassette Unit . . . . . . . . . . . . . . . 27
Selecting a paper source. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Loading Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
MP tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Standard lower cassette and optional paper
cassette unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Output Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Printing on Special Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
EPSON Color Laser Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
EPSON Color Laser Transparencies. . . . . . . . . . . . . . . . . . . . . 39
Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Thick paper and extra thick paper . . . . . . . . . . . . . . . . . . . . . . 45
Transparencies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Loading a custom paper size. . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Chapter 3 Using the Printer Software with Windows
About the Printer Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Accessing the printer driver . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Making Changes to Printer Settings . . . . . . . . . . . . . . . . . . . . . . . . . 48
Making the print quality setting . . . . . . . . . . . . . . . . . . . . . . . . 48
Resizing printouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Modifying the print layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Using a watermark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Printing with the duplex unit . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Making Extended Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Making Optional Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Monitoring Your Printer Using EPSON Status Monitor 3 . . . . . . . 68
Installing EPSON Status Monitor 3 . . . . . . . . . . . . . . . . . . . . . 69
Accessing EPSON Status Monitor 3 . . . . . . . . . . . . . . . . . . . . . 71
Getting printer status details. . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Order Online . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
4
Setting Monitoring Preferences . . . . . . . . . . . . . . . . . . . . . . . . .77
Status Alert window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Job Management function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Stopping monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Monitored Printers settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Setting Up the USB Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Canceling Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Uninstalling the Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
Uninstalling the printer driver . . . . . . . . . . . . . . . . . . . . . . . . . .88
Uninstall the USB device driver. . . . . . . . . . . . . . . . . . . . . . . . .91
Chapter 4 Using the Printer Software with Macintosh
About the Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
Accessing the printer driver . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
Making Changes to Printer Settings. . . . . . . . . . . . . . . . . . . . . . . . . .94
Making the print quality settings. . . . . . . . . . . . . . . . . . . . . . . .94
Resizing printouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
Modifying the print layout . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
Using a watermark. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
Printing with the duplex unit . . . . . . . . . . . . . . . . . . . . . . . . . .110
Making Extended Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Monitoring Your Printer using EPSON Status Monitor 3 . . . . . . .114
Accessing EPSON Status Monitor 3. . . . . . . . . . . . . . . . . . . . .114
Getting printer status details . . . . . . . . . . . . . . . . . . . . . . . . . .115
Setting Monitoring Preferences . . . . . . . . . . . . . . . . . . . . . . . .117
Status Alert window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
Using the Job Management function. . . . . . . . . . . . . . . . . . . .118
Setting Up the USB Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
Canceling Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121
Uninstalling the Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . .122
For Mac OS 9.X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122
For Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122
5
Chapter 5 Setting Up Your Printer on a Network
For Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Sharing the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Setting up your printer as a shared printer . . . . . . . . . . . . . . 125
Using an additional driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Setting up a clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Installing the printer driver from the CD-ROM . . . . . . . . . . 141
For Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Sharing the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Setting up your printer as a shared printer . . . . . . . . . . . . . . 143
Accessing the shared printer . . . . . . . . . . . . . . . . . . . . . . . . . . 144
For Mac OS X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Chapter 6 Functions of the Control Panel
Using the Control Panel Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
When to make control panel settings. . . . . . . . . . . . . . . . . . . 147
How to access the control panel menus. . . . . . . . . . . . . . . . . 147
Control Panel Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Information Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Tray Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Color Regist Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Reset Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
USB Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Network Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Chapter 7 Installing Options
500-Sheet/1000-Sheet Paper Cassette Unit. . . . . . . . . . . . . . . . . . . 160
Installing the optional paper cassette unit. . . . . . . . . . . . . . . 161
Removing the optional paper cassette unit. . . . . . . . . . . . . . 167
Memory Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Removing a memory module . . . . . . . . . . . . . . . . . . . . . . . . . 176
6
Chapter 8 Maintenance and Transportation
Replacement Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .180
Toner Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .181
Photoconductor Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .187
Fuser Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .193
Transfer Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .198
Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .202
Transporting the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .202
Checking color registration. . . . . . . . . . . . . . . . . . . . . . . . . . . .208
Chapter 9 Troubleshooting
Clearing Jammed Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .211
Precautions for clearing jammed paper . . . . . . . . . . . . . . . . .211
Jam AB (covers A and B) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .212
Jam A (cover A). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .214
Jam AC (cover A and paper cassettes) . . . . . . . . . . . . . . . . . .219
Jam B (cover B) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .223
Jam ABC (cover A, paper cassettes and cover B). . . . . . . . . .225
Jam at the MP tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .226
Printing a Status Sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .227
Operational Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .229
The Ready light does not turn on. . . . . . . . . . . . . . . . . . . . . . .229
The printer does not print (Ready light off) . . . . . . . . . . . . . .229
The Ready light is on but nothing prints . . . . . . . . . . . . . . . .229
The optional product is not available . . . . . . . . . . . . . . . . . . .231
Sharing Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .231
Network printers cannot be monitored in a
Windows 95 environment . . . . . . . . . . . . . . . . . . . . . . . . . .231
Printout Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .232
Printout is garbled . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .232
Misalignment of colors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .232
The printout’s orientation on the page is not correct . . . . . .233
Graphics do not print correctly . . . . . . . . . . . . . . . . . . . . . . . .233
Color Printing Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .234
Cannot print in color . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .234
7
The printout color differs when printed from
different printers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
The color looks different from what you see
on the computer screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236
The background is dark or dirty . . . . . . . . . . . . . . . . . . . . . . . 236
White dots appear in the printout. . . . . . . . . . . . . . . . . . . . . . 237
Print quality or tone is uneven . . . . . . . . . . . . . . . . . . . . . . . . 237
Half-tone images print unevenly . . . . . . . . . . . . . . . . . . . . . . 237
Toner smudges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
Areas are missing in the printed image . . . . . . . . . . . . . . . . . 239
Completely blank pages are output . . . . . . . . . . . . . . . . . . . . 239
The printed image is light or faint . . . . . . . . . . . . . . . . . . . . . 240
The non-printed side of the page is dirty . . . . . . . . . . . . . . . 240
Memory Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
Print quality decreased. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
Insufficient memory for current task . . . . . . . . . . . . . . . . . . . 241
Insufficient memory to print all copies . . . . . . . . . . . . . . . . . 241
Paper Handling Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Paper does not feed properly . . . . . . . . . . . . . . . . . . . . . . . . . 242
Problems When Using Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Paper does not feed from the optional paper cassette . . . . . 243
Feed jam when using the optional paper cassette . . . . . . . . 243
An installed option cannot be used . . . . . . . . . . . . . . . . . . . . 244
Correcting USB Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244
USB connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244
Windows operating system . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
Printer software installation . . . . . . . . . . . . . . . . . . . . . . . . . . 245
Status and Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253
Canceling Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267
Using the Cancel Job button . . . . . . . . . . . . . . . . . . . . . . . . . . 267
Using the Reset menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267
Contacting Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269
8
Appendix A Technical Specifications
Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .271
Available paper types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .272
Paper that should not be used . . . . . . . . . . . . . . . . . . . . . . . . .272
Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .274
Printable area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .276
Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .277
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .277
Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .278
Mechanical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .278
Electrical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .278
Standard and approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .279
Interfaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .281
USB interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .281
Ethernet interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .281
Options and Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .282
500-Sheet/1000-Sheet Paper Cassette Unit. . . . . . . . . . . . . . .282
Memory modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .283
Toner cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .284
Photoconductor unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .285
Transfer unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .285
Fuser unit 120/220 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .286
Appendix B Working with Fonts
EPSON BarCode Fonts (Windows Only). . . . . . . . . . . . . . . . . . . . .287
System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .289
Installing EPSON BarCode Fonts. . . . . . . . . . . . . . . . . . . . . . .289
Printing with EPSON BarCode Fonts . . . . . . . . . . . . . . . . . . .290
BarCode Font specifications . . . . . . . . . . . . . . . . . . . . . . . . . . .295
Glossary
Index
9
Safety Information
Warnings, Cautions, and Notes
Warnings
must be followed carefully to avoid bodily injury.
w
Cautions
must be observed to avoid damage to your equipment.
c
Notes
contain important information and useful tips on the operation of your
printer.
Safety Precautions
Be sure to follow these precautions carefully to ensure safe,
efficient operation:
10
❏ Because the printer weighs approximately 36.0 kg (79 lb) with
consumable products installed, one person should not lift or
carry it. Two people should carry the printer, lifting it by the
correct positions as shown below.
* Do not lift the printer by these areas.
❏ Be careful not to touch the fuser, which is marked CAUTION
HIGH TEMPERATURE, or the surrounding areas. If the printer
has been in use, the fuser and the surrounding areas may be
very hot.
12
11
1. Do not insert your hand deep into the fuser unit.
2. CAUTION HIGH TEMPERATURE
❏ Do not insert your hand deep into the fuser unit as some
components are sharp and may cause injury.
❏ Avoid touching the components inside the printer unless
instructed to do so in this guide.
❏ Never force the printer’s components into place. Although the
printer is designed to be sturdy, rough handling can damage
it.
❏ When handling a toner cartridge, always place them on a
clean, smooth surface.
❏ Do not attempt to modify a toner cartridge or take them apart.
They cannot be refilled.
❏ Do not touch the toner. Keep the toner away from your eyes.
❏ Do not dispose of used toner cartridges, photoconductor
units, fuser units, or transfer units in fire, as they can explode
and cause injury. Dispose of them according to local
regulations.
❏ If toner is spilled, use a broom and dustpan or a damp cloth
with soap and water to clean it up. Because the fine particles
can cause a fire or explosion if they come into contact with a
spark, do not use a vacuum cleaner.
❏ Wait at least one hour before using a toner cartridge after
moving it from a cool to a warm environment to prevent
damage from condensation.
12
❏ When removing the photoconductor unit, avoid exposing it
to room light for more than five minutes. The unit contains a
green-colored light-sensitive drum. Exposure to light can
damage the drum, causing dark or light areas to appear on
the printed page and reducing the service life of the drum. If
you need to keep the unit out of the printer for long periods,
cover it with an opaque cloth.
❏ Be careful not to scratch the surface of the drum. When you
remove the photoconductor unit from the printer, always
place the unit on a clean, smooth surface. Avoid touching the
drum, since oil from your skin can permanently damage its
surface and affect print quality.
❏ To get the best print quality, do not store the photoconductor
unit in an area subject to direct sunlight, dust, salty air, or
corrosive gases (such as ammonia). Avoid locations subject to
extreme or rapid changes in temperature or humidity.
❏ Be sure to keep consumable components out of the reach of
children.
❏ Do not leave jammed paper inside the printer. This can cause
the printer to overheat.
❏ Avoid sharing outlets with other appliances.
❏ Use only an outlet that meets the power requirements of this
printer.
Important Safety Instructions
❏ Connect your printer to an electrical outlet that meets the
power requirements of this printer. Your printer’s power
requirements are indicated on a label attached to the printer.
If you are not sure of the power supply specifications in your
area, contact your local power company or consult your
dealer.
13
❏ If you are unable to insert the AC plug into the electrical
outlet, contact an electrician.
❏ Adjust only those controls that are covered by the operating
instructions. Improper adjustment of other controls may
result in damage that requires repair by a qualified service
representative.
ENERGY STAR
The International
a voluntary partnership with the computer and office equipment
industry to promote the introduction of energy-efficient personal
computers, monitors, printers, fax machines, copiers, scanners,
and multifunction devices, and in an effort to reduce air pollution
caused by power generation. Their standards and logos are
uniform among participating nations.
®
Compliance
As an International ENERGY STAR® Partner,
EPSON has determined that this product meets the
International
for energy efficiency.
ENERGY STAR
ENERGY STAR
®
Office Equipment Program is
®
Program guidelines
Power On/Off Cautions
Do not turn off the printer:
❏ After turning on the printer, wait until Ready appears on
the LCD panel.
14
❏ While the Ready light is flashing
❏ While the Data light is on or flashing
❏ While printing
Chapter 1
Getting to Know Your Printer
Printer Parts
Front view
ab c
i
h
1
1
1
1
1
1
d
1
1
a. control panel
b. cover A
c. output tray
d. power switch
e. latch on cover B
f. latch on cover A
g. standard lower cassette
h. MP tray (Multi-Purpose tray)
i. expansion tray
Getting to Know Your Printer 15
efg
1
1
1
1
Rear view
d
a. stopper
b. Ethernet interface connector
c. USB interface connector
d. AC inlet
a
b
c
16 Getting to Know Your Printer
Inside the printer
b
1
c
a
a. transfer unit
b. fuser unit
c. photoconductor unit
d. toner cartridge
e. cover D
1
1
1
d
1
1
e
1
1
1
Getting to Know Your Printer 17
1
1
1
Control panel
a
b
c
d
e
f
g
j
h
i
a. LCD panel Displays printer status messages and
control panel menu settings.
b.
Back button
c.
Up button
d.
Enter button
e.
Down button
Use these buttons to access the control
panel menus, where you can make
printer settings and check the status of
consumable products. For instructions on
how to use these buttons, see “Using the
Control Panel Menus” on page 147.
f. Error light
(Red)
On or flashes when an error has occurred.
Flashing slowly when the printer is not
ready.
18 Getting to Know Your Printer
g. Start/Stop button When the printer is printing, pressing this
button stops the printing.
When the error light is flashing, pressing
this button clears the error and switches
the printer to ready status.
h. Ready light
(Green)
On when the printer is ready, indicating
that the printer is ready to receive and
print data.
Off when the printer is not ready.
1
1
1
i. Data light
(Yellow)
j. Cancel Job button Press once to cancel the current print job.
On when print data is stored in the print
buffer (the section of printer memory
reserved for receiving data) but not yet
printed.
Flashes when the printer is processing
data.
Off when no data remains in the print
buffer.
Press and hold for more than two seconds
to delete all jobs from the printer
memory, including jobs the printer is
currently receiving, saving to the
printing.
Options and Consumable Products
Options
1
1
1
1
1
1
1
1
You can add to your printer’s capabilities by installing any of the
following options.
Getting to Know Your Printer 19
1
❏ The 500-Sheet Paper Cassette Unit (C12C802061) holds one
paper cassette. It increases paper-feeding capacity up to 500
sheets of paper.
❏ The 1,000-Sheet Paper Cassette Unit (C12C802071) holds two
paper cassettes. It increases paper-feeding capacity up to
1,000 sheets of paper.
❏ Optional memory modules expand your printer’s memory,
allowing you to print complex and graphics-intensive
documents.
Consumable products
The life of the following consumable products is monitored by the
printer. The printer lets you know when replacements are needed.
Toner Cartridge (Yellow)
Toner Cartridge (Magenta)
Toner Cartridge (Cyan)
Toner Cartridge (Black)
Photoconductor Unit
Transfer Unit
Fuser Unit 120/220
*Product number varies by location.
The EPSON special media listed below provide you with the
best-quality printouts.
EPSON Color Laser Paper (A4)
EPSON Color Laser Paper (Letter)
EPSON Color Laser Transparencies (A4)
EPSON Color Laser Transparencies (Letter)
0210
0211
0212
0213
S051093
S053006
S053011/S053012*
S041215
S041218
S041175
S041174
20 Getting to Know Your Printer
Caution:
❏ Do not use other EPSON media such as EPSON special
c
media for ink jet printers, as this can cause paper jams and
damage the printer.
1
❏ Do not use the media listed above in other printers, except
when specified in the documentation.
Printer Features
The printer comes with a full set of features that contributes to
ease of use and consistent, high-quality output. The main features
are described below.
High-speed tandem printing engine
Your printer’s state-of-the-art tandem engine features 400 MHz
image processing and single-pass technology that delivers 24
ppm (pages per minute) at 600 dpi color and monochrome
printing.
Duplex printing
This printer comes with a built-in duplex unit, allowing you to
easily print on both sides of the page. You can produce
professional quality double-sided documents. Use this feature
with any print job to cut costs and save resources.
1
1
1
1
1
1
1
1
1
As an
ENERGY STAR
the duplex printing function. See
for more information on the
®
partner, EPSON recommends the use of
ENERGY STAR
Getting to Know Your Printer 21
ENERGY STAR
®
program.
®
Compliance
1
1
Pre-defined color settings in printer driver
The printer driver offers many pre-defined settings for color
printing, allowing you to optimize print quality for various types
of color documents.
For more information, see “Making the print quality setting” on
page 48 for Windows, or “Making the print quality settings” on
page 94 for Macintosh.
Toner save mode
To reduce the amount of toner used in printing documents, you
can print rough drafts using the Toner Save mode.
Resolution Improvement Technology (RITech)
Resolution Improvement Technology (RITech) is an original
EPSON printer technology that improves the appearance of
printed lines, text, and graphics.
22 Getting to Know Your Printer
Various Printing Options
This printer provides you with a variety of different printing
options. You can print in various formats, or can print using many
different types of paper.
The following explains the procedure for each type of printing.
Choose the appropriate one for your printing.
Double-sided printing
“Printing with the duplex unit” on page 63 (Windows)
“Printing with the duplex unit” on page 110 (Macintosh)
Lets you print on both sides of paper.
23
Fit to page printing
“Resizing printouts” on page 56 (Windows)
“Resizing printouts” on page 101 (Macintosh)
Note:
This function is not available with Mac OS X.
Lets you automatically enlarge or reduce the size of your
document to fit the paper size you selected.
Pages per sheet printing
“Modifying the print layout” on page 58 (Windows)
“Modifying the print layout” on page 102 (Macintosh)
Lets you print two or four pages on a single sheet.
24
Watermark printing
“Using a watermark” on page 59 (Windows)
“Using a watermark” on page 104 (Macintosh)
Note:
This function is not available with Mac OS X.
Lets you print a text or image as a watermark on your printout.
For example, you can put “Confidential” on an important
document.
25
Chapter 2
Paper Handling
Paper Sources
This section describes the combinations of paper sources and
paper types that you can use.
MP tray
Paper Type Paper Size Capacity
Plain paper A4, A5, B5, Letter (LT),
Envelopes Monarch (MON), C10, DL,
Labels A4, Letter (LT) Up to a 10 mm thick
Thick paper
Weight: 106 to
159 g/m²
Extra thick paper
Weight: 160 to
216 g/m²
26 Paper Handling
Half-Letter (HLT),
Executive (EXE),
Government Legal (GLG),
Legal (LGL),
Government Letter (GLT),
F4
Custom-size paper:
88.9 × 139.7 mm minimum
215.9 × 355.6 mm maximum
C5, C6, IB5
88.9 × 139.7 mm minimum
215.9 × 355.6 mm maximum
88.9 × 139.7 mm minimum
215.9 × 355.6mm maximum
Up to a 100 sheets
(Total thick stack:
up to 10 mm)
Up to a 10 mm thick
stack
stack
Up to a 10 mm thick
stack
Up to a 10 mm thick
stack
Paper Type Paper Size Capacity
EPSON Color
Laser Paper
EPSON Color
Laser
Transparencies
A4, Letter (LT) Up to100 sheets
(Total thickness:
up to 10 mm)
A4, Letter (LT) Up to a 10 mm thick
stack
Standard lower cassette
Paper Type Paper Size Capacity
Plain paper A4, A5, B5,
EPSON Color Laser
Paper
Executive (EXE),
Letter (LT),
Legal (LGL)
Government Legal
(GLG),
A4, Letter (LT) Up to 500 sheets
Up to 500 sheets
(Total thickness:
up to 56 mm)
500-Sheet/1000-Sheet Paper Cassette Unit
2
2
2
2
2
2
2
2
Paper Type Paper Size Capacity
Plain paper A4, A5, B5,
Letter (LT),
Executive (EXE),
Legal (LGL)
Government Legal
(GLG),
EPSON Color Laser
Paper
A4, Letter (LT) Up to 500 sheets in each
Up to 500 sheets in each
cassette
(Total thickness:
up to 56mm)
cassette
Paper Handling 27
2
2
2
2
Selecting a paper source
You can specify a paper source manually, or set the printer to
select the paper source automatically.
Manual selection
You can use the printer driver or the printer’s control panel to
select a paper source manually.
❏ Using the printer driver
For Windows, access the printer driver, click the Basic
Settings tab, and select the paper source that you want to use
from the Paper Source list. Then click OK.
For Macintosh, access the printer driver, open the Basic
Settings dialog box, and select the paper source that you want
to use from the Paper Source list. Then click OK.
❏ Using the printer’s control panel
Access the control panel’s Setup Menu, then select Paper
Source and specify the paper source you want to use.
Auto selection
If you want the printer to select the paper source containing the
appropriate size of paper automatically, select Auto Selection in
the printer driver or Auto using the printer’s control panel.
The printer will search for a paper source containing the specified
paper size in the following order.
28 Paper Handling
Standard configuration:
MP Tray
Lower Cassette 1
Note:
❏ If you make paper size settings or paper source settings in your
application, these settings may override the printer driver settings.
❏ If you select an envelope for the Paper Size setting, it can be fed only
from the MP tray regardless of the Paper Source setting.
❏ You can change the priority of the MP tray by using the MP Mode
setting in the control panel’s Setup Menu. For details, see “Setup
Menu” on page 155.
With optional 500-Sheet/1000-Sheet Paper Cassette Unit
installed:
MP Tray
Lower Cassette 1
Lower Cassette 2
Lower Cassette 3
Note:
❏ If you make paper size settings or paper source settings in your
application, these settings may override the printer driver settings.
2
2
2
2
2
2
2
2
❏ If you select an envelope for the Paper Size setting, it can be fed only
from the MP tray regardless of the Paper Source setting.
❏ You can change the priority of the MP tray by using the MP Mode
setting in the control panel’s Setup Menu. For details, see “Setup
Menu” on page 155.
Paper Handling 29
2
2
2
2
Manually feeding paper
Manual feeding is similar to normal paper feeding, except that
you need to press the N Start/Stop button to print each page or
each job. This can be helpful when you want to set paper for the
page or job.
Follow these steps to feed paper manually.
1. Access the printer driver by one of the following methods.
❏ To access the printer driver from your application, select
Print or Page Setup from the File menu. You also need
to click Setup, Options, Properties, or a combination of
these buttons.
❏ To access the printer driver from Windows XP, Me, 98, 95,
2000, NT 4.0, or Server 2003, click Start, point to Settings,
and click Printers. Next, right-click the EPSON AL-C3000
Advanced icon and click Properties (in Windows Me,
98, or 95), Printing Preferences (in Windows XP, 2000, or
Server 2003), or Document Defaults (in Windows NT
4.0).
❏ To access the printer driver from Macintosh, select Print
from the File menu on any application or select Chooser
from the Apple menu and click the AL-C3000 icon
beforehand.
❏ To access the printer driver from Mac OS X, register your
printer in Print Center, then click Print on the file menu
of any application and select your printer.
30 Paper Handling
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