EPSON C2800 User Manual

User’s Guide
NPD3059-00
AcuLaser C2800 Series User's Guide

Copyright and Trademarks

No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the use of the information contained herein.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.
Seiko Epson Corporation and its affiliates shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.
Features Zoran Corporation Integrated Print System (IPS) for print language emulation.
NEST Office Kit Copyright © 1996, Novell, Inc. All rights reserved.
A part of the ICC Profile contained within this product was created by Gretag Macbeth ProfileMaker. Gretag Macbeth is the registered trademark of Gretag Macbeth Holding AG Logo. ProfileMaker is the trademark of LOGO GmbH.
IBM and PS/2 are registered trademarks of International Business Machines Corporation.
Microsoft
Apple
EPSON and EPSON ESC/P are registered trademarks and EPSON AcuLaser and EPSON ESC/P 2 are trademarks of Seiko Epson Corporation.
Coronet is a trademark of Ludlow Industries (UK) Ltd.
Marigold is a trademark of Arthur Baker and may be registered in some jurisdictions.
CG Times and CG Omega are trademarks of Agfa Monotype Corporation and may be registered in certain jurisdictions.
Arial, Times New Roman and Albertus are trademarks of The Monotype Corporation and may be registered in certain jurisdictions.
ITC Avant Garde Gothic, ITC Bookman, ITC Zapf Chancery and ITC Zapf Dingbats are trademarks of International Typeface Corporation and may be registered in some jurisdictions.
Antique Olive is a trademark of Fonderie Olive.
Helvetica, Palatino, Times, Univers, Clarendon, New Century Schoolbook, Miriam and David are trademarks of Heidelberger Druckmaschinen AG which may be registered in certain jurisdictions.
®
and Windows® are registered trademarks of Microsoft Corporation in the United States of America and other countries.
®
and Macintosh® are registered trademarks of Apple, Inc.
Wingdings is a trademark of Microsoft Corporation and may be registered in some jurisdictions.
PCL is the registered trademark of Hewlett-Packard Company. HP and HP LaserJet are registered trademarks of the Hewlett-Packard Company.
Copyright and Trademarks 2
AcuLaser C2800 Series User's Guide
Adobe, the Adobe logo and PostScript3 are trademarks of Adobe Systems Incorporated, which may be registered in certain jurisdictions.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.
Copyright © 2007 Seiko Epson Corporation. All rights reserved.
Copyright and Trademarks 3
AcuLaser C2800 Series User's Guide

Operating System Versions

In this manual, the following abbreviations are used.
Windows refers to Windows Vista, XP, Vista x64, XP x64, 2000, Server 2003, and Server 2003 x64.
Windows Vista refers to Windows Vista Ultimate Edition, Windows Vista Home Premium Edition, Windows Vista
Home Basic Edition, Windows Vista Enterprise Edition and Windows Vista Business Edition.
Windows Vista x64 refers to Windows Vista Ultimate x64 Edition, Windows Vista Home Premium x64 Edition,
Windows Vista Home Basic x64 Edition, Windows Vista Enterprise x64 Edition and Windows Vista Business x64 Edition.
Windows XP refers to Windows XP Home Edition and Windows XP Professional. Windows XP x64 refers to Windows XP Professional x64 Edition. Windows 2000 refers to Windows 2000 Professional. Windows Server 2003 refers to Windows Server 2003 Standard Edition and Windows Server 2003 Enterprise
Edition.
Windows Server 2003 x64 refers to Windows Server 2003 x64 Standard Edition and Windows Server 2003 x64
Enterprise Edition.
Macintosh refers to Mac OS X.
Mac OS X refers to Mac OS X 10.2.8 or later.
Operating System Versions 4
AcuLaser C2800 Series User's Guide

Contents

Copyright and Trademarks
Operating System Versions
Safety Instructions
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Warnings, Cautions, and Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Safety precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Power On/Off Cautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Chapter 1 Getting to Know Your Printer
Where to Find Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Printer Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Front view. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Rear view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Inside the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Options and Consumable Products. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Consumable products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Chapter 2 Printer Features and Various Printing Options
Printer Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
High-speed tandem printing engine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Pre-defined color settings in the printer driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Toner save mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Resolution Improvement Technology and Enhanced MicroGray technology. . . . . . . . . 27
Wide variety of fonts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Adobe PostScript 3 Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
PCL Emulation Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Various Printing Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Contents 5
AcuLaser C2800 Series User's Guide
Double-sided printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Fit to page printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Pages per sheet printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Watermark printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Header/Footer printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Overlay printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Using the Reserve Job function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Web-Page Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Chapter 3 Paper Handling
Paper Sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
MP tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Standard lower paper cassette. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
550-sheet Paper Cassette Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Selecting a paper source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Loading Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
MP tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Standard lower paper cassette and optional paper cassette unit . . . . . . . . . . . . . . . . . . . . 38
Output tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Printing on Special Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
EPSON Color Laser Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
EPSON Color Laser Transparencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
EPSON Color Laser Coated Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Labels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Thick paper and extra thick paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Loading a custom paper size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Chapter 4 Using the Printer Software with Windows
About the Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Accessing the printer driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Making Changes to Printer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Making the print quality settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Duplex printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Displaying information about consumables with the printer driver. . . . . . . . . . . . . . . . . 59
Ordering Consumables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Modifying the print layout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Resizing printouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Using a watermark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Using headers and footers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Contents 6
AcuLaser C2800 Series User's Guide
Using an overlay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Making Extended Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Making Optional Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Printing a status sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Using the Reserve Job Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Re-Print Job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Verify Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Confidential Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Monitoring Your Printer Using EPSON Status Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Installing EPSON Status Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Accessing EPSON Status Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Information on EPSON Status Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Simple Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Detailed Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Consumables Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Job Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Notice Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Order Online. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Tray Icon Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Setting Up the USB Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Canceling Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Uninstalling the Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Uninstalling the printer driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Sharing the Printer on a Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Sharing the printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Using an additional driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Setting up clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Installing the printer driver from the CD-ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Chapter 5 Using the Printer Software with Macintosh
About the Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Accessing the printer driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Making Changes to Printer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Making the print quality settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Resizing printouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Modifying the print layout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Using a watermark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Using headers and footers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Duplex printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Making Extended Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Using the Reserve Job Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Contents 7
AcuLaser C2800 Series User's Guide
Re-Print Job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Verify Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Confidential Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Monitoring Your Printer using EPSON Status Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Accessing EPSON Status Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Simple Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Detailed Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Consumables Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Job Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Notice Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Setting Up the USB Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
For Mac OS X users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Canceling Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
For Mac OS X users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Uninstalling the Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
For Mac OS X users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Sharing the Printer on a Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Sharing the printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
For Mac OS X users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Chapter 6 Using the PostScript Printer Driver
About the PostScript 3 Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Hardware requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
System requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Using the PostScript Printer Driver with Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Installing the PostScript printer driver for the USB interface . . . . . . . . . . . . . . . . . . . . . . 135
Installing the PostScript printer driver for the network interface . . . . . . . . . . . . . . . . . . 137
Accessing the PostScript printer driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Making changes to PostScript printer settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Using AppleTalk under Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Using the PostScript Printer Driver with Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Installing the PostScript printer driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Selecting the printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Accessing the PostScript printer driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Making changes to PostScript printer settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Chapter 7 Using the PCL6/PCL5 Printer Driver
About the PCL Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Hardware requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
System requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
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Using the PCL6/PCL5 Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Chapter 8 Using the Control Panel
Using the Control Panel Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
When to make control panel settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
How to access the control panel menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Control Panel Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Information Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Tray Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Emulation Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Printing Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Setup Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Color Regist Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Reset Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Quick Print Job Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Confidential Job Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
USB Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Network Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
PCL Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
PS3 Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
ESCP2 Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
FX Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
I239X Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Password Config Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Status and Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Printing and Deleting Reserve Job Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Using the Quick Print Job Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Using the Confidential Job Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Printing a Status Sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Adjusting Color Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Canceling Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Using the Cancel Job button. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Using the Reset menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Chapter 9 Installing Options
Optional Paper Cassette Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Handling precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Installing the optional paper cassette unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Removing the optional paper cassette unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Duplex Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
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Installing the Duplex Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Removing the Duplex Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Memory Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Installing a memory module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Removing a memory module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Chapter 10 Replacing Consumable Products
Replacement Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Imaging Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Handling precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Replacing an imaging cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Fuser Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Handling precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Replacing the fuser unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Transfer Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Handling precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Replacing the transfer unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Chapter 11 Cleaning and Transporting the Printer
Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Cleaning the pickup roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Transporting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Finding a place for the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
For long distances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
For short distances. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Chapter 12 Troubleshooting
Clearing Jammed Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Precautions for clearing jammed paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Paper Jam MP C1 A. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Paper Jam C1 A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Paper Jam C2 C1 A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Paper Jam A B. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Paper Jam A D . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
Printing a Status Sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
Operational Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
The Ready light does not turn on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
The printer does not print (Ready light off). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
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The Ready light is on but nothing prints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
The optional product is not available . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
The remaining service lives of the imaging cartridges are not updated
(For Windows users only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
Printout Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239
The font cannot be printed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239
Printout is garbled . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239
The printout position is not correct. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239
Misalignment of colors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Graphics do not print correctly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Transparencies are output blank from the MP tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Color Printing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
Cannot print in color . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
The printout color differs when printed from different printers . . . . . . . . . . . . . . . . . . . 241
The color looks different from what you see on the computer screen. . . . . . . . . . . . . . . 241
Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
The background is dark or dirty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
White dots appear in the printout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Print quality or tone is uneven . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Half-tone images print unevenly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
Toner smudges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
Areas are missing in the printed image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
Completely blank pages are output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244
The printed image is light or faint. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244
The non-printed side of the page is dirty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
Memory Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
Print quality decreased . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
Insufficient memory for current task . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
Insufficient memory to print all copies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
Paper Handling Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
Paper does not feed properly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
Problems Using Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
Paper does not feed from the optional paper cassette . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
Feed jam when using the optional paper cassette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
An installed option cannot be used. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
Correcting USB Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
USB connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
Windows operating system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
Printer software installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
Status and Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
Canceling Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
Printing in the PostScript 3 Mode Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250
The printer does not print correctly in the PostScript mode . . . . . . . . . . . . . . . . . . . . . . . 250
Contents 11
AcuLaser C2800 Series User's Guide
The printer does not print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250
The printer driver or printer that you need to use does not appear in the Printer Setup
Utility (Mac OS 10.3.x and 10.4.x) or Print Center (Mac OS 10.2) . . . . . . . . . . . . . . . . 251
The font on the printout is different from that on the screen . . . . . . . . . . . . . . . . . . . . . . 251
The printer fonts cannot be installed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251
The edges of texts and/or images are not smooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251
The printer does not print normally via the USB interface . . . . . . . . . . . . . . . . . . . . . . . . 252
The printer does not print normally via the network interface . . . . . . . . . . . . . . . . . . . . 252
An undefined error occurs (Macintosh only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252
Printing in the PCL6/5 Mode Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253
The printer does not print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253
The printer does not print correctly in the PCL mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253
The font on the printout is different from that on the screen . . . . . . . . . . . . . . . . . . . . . . 253
The edges of texts and/or images are not smooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253
The Custom button is grayed out and the custom paper size cannot be created
(Windows Vista/Vista x64 only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254
The items in the Tray tab/Printer tab are grayed out and these items cannot be changed
(Windows Vista/Vista x64 only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254
Appendix A Customer Support
Contacting Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
Before Contacting Epson . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
Help for Users in Europe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
Help for Users in Australia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
Help for Users in Singapore. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256
Help for Users in Thailand. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
Help for Users in Vietnam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
Help for Users in Indonesia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
Help for Users in Hong Kong . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259
Help for Users in Malaysia. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259
Help for Users in India . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260
Help for Users in the Philippines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
Appendix B Technical Specifications
Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
Available paper types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
Paper that should not be used . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
Printable area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263
Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264
Contents 12
AcuLaser C2800 Series User's Guide
Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
Mechanical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266
Standard and approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266
Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267
USB interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267
Ethernet interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267
Options and Consumable Products. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268
Optional paper cassette unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268
Duplex Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269
Memory modules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269
Imaging cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270
Fuser unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270
Transfer unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270
Index
Contents 13

Safety Instructions

Safety

Warnings, Cautions, and Notes

Warnings
w
must be followed carefully to avoid bodily injury.
Cautions
c
must be observed to avoid damage to your equipment.
Notes
contain important information and useful tips on the operation of your printer.
AcuLaser C2800 Series User's Guide

Safety precautions

Be sure to follow the precautions carefully to ensure safe, efficient operation:
Because the printer weighs approximately 28 kg (61.7 lb) with consumable products installed,
one person should not lift or carry it. Two people should carry the printer, lifting it by the correct positions as shown below.
Safety Instructions 14
AcuLaser C2800 Series User's Guide
Be careful not to touch the fuser, which is marked CAUTION HIGH TEMPERATURE, or the
surrounding areas. If the printer has been in use, the fuser and the surrounding areas may be very hot. If you must touch one of these areas, wait 30 minutes to allow the heat to subside before doing so.
1
2
1. CAUTION HIGH TEMPERATURE
2. Do not insert your hand deep into the fuser unit.
Do not insert your hand deep into the fuser unit as some components are sharp and may cause
injury.
Avoid touching the components inside the printer unless instructed to do so in this guide.
Never force the printer’s components into place. Although the printer is designed to be sturdy,
rough handling can damage it.
When handling an imaging cartridge, always place it on a clean, smooth surface.
Do not attempt to modify an imaging cartridge or take it apart. It cannot be refilled.
Do not touch the toner. Keep the toner away from your eyes.
Do not dispose of used imaging cartridge or transfer unit in fire, as they can explode and cause
injury. Dispose of them according to local regulations.
If toner is spilled, use a broom and dustpan or a damp cloth with soap and water to clean it up.
Because the fine particles can cause a fire or explosion if they come into contact with a spark, do not use a vacuum cleaner.
Wait at least one hour before using an imaging cartridge after moving it from a cool to a warm
environment to prevent damage from condensation.
Safety Instructions 15
AcuLaser C2800 Series User's Guide
When removing the imaging cartridge, do not expose it to sunlight at all and avoid exposing it
to room light for more than five minutes. The imaging cartridge contains a light-sensitive drum that is purple. Exposure to light can damage the drum, causing dark or light areas to appear on the printed page and reducing the service life of the drum. If you need to keep the imaging cartridge out of the printer for long periods, cover it with an opaque cloth.
Be careful not to scratch the surface of the drum. When you remove the imaging cartridge from
the printer, always place it on a clean, smooth surface. Avoid touching the drum, since oil from your skin can permanently damage its surface and affect print quality.
To get the best print quality, do not store the imaging cartridge in an area subject to direct
sunlight, dust, salty air, or corrosive gases (such as ammonia). Avoid locations subject to extreme or rapid changes in temperature or humidity.
Be sure to keep consumable components out of the reach of children.
Do not leave jammed paper inside the printer. This can cause the printer to overheat.
Avoid sharing outlets with other appliances.
Use only an outlet that meets the power requirements of this printer.

Important Safety Instructions

Read all of the following instructions before operating your printer:
When choosing a place and power source for the printer
Place the printer near an electrical outlet where you can easily plug in and unplug the power
cord.
Do not place the printer on an unstable surface.
Do not put your printer where the cord will be stepped on.
Slots and openings in the cabinet and the back or bottom are provided for ventilation. Do not
block or cover them. Do not put the printer on a bed, sofa, rug, or other similar surface or in a built-in installation unless proper ventilation is provided.
All interface connectors for this printer are Non-LPS (non-limited power source).
Connect your printer to an electrical outlet that meets the power requirements of this printer.
Your printer’s power requirements are indicated on a label attached to the printer. If you are not sure of the power supply specifications in your area, contact your local power company or consult your dealer.
If you are unable to insert the AC plug into the electrical outlet, contact an electrician.
Safety Instructions 16
AcuLaser C2800 Series User's Guide
Avoid using outlets that other appliances are plugged into.
Use the type of power source indicated on the label. If you are not sure of the type of power
available, consult your dealer or local power company.
If you are unable to insert the plug into the outlet, contact a qualified electrician.
When connecting this product to a computer or other device with a cable, ensure the correct
orientation of the connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation may damage both devices connected by the cable.
If you use an extension cord, make sure that the total of the ampere ratings on the products
plugged into the extension cord does not exceed the extension cord ampere rating.
Unplug this printer from the wall outlet and refer servicing to a qualified service representative
under the following conditions:
A. When the power cord or plug is damaged or frayed.
B. If liquid has been spilled into it.
C. If it has been exposed to rain or water.
D. If it does not operate normally when the operating instructions are followed. Adjust only
those controls that are covered by the operating instructions since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation.
E. If it has been dropped or the cabinet has been damaged.
F. If it exhibits a distinct change in performance, indicating a need for service.
When using the printer
The printer weighs about 28 kg (61.7 lb). One person should not attempt to lift or carry the
printer. Two people should carry it.
Follow all warnings and instructions marked on the printer.
Unplug this printer from the wall outlet before cleaning.
Use a well-wrung cloth for cleaning and do not use liquid or aerosol cleaners.
Avoid touching the components inside the printer unless instructed to do so in this guide.
Never force printer components into place. Although the printer is designed to be sturdy,
rough handling can damage it.
Be sure to keep consumables out of the reach of children.
Safety Instructions 17
AcuLaser C2800 Series User's Guide
Do not use printer in a damp environment.
Do not leave jammed paper inside of the printer. This can cause the printer to overheat.
Never push objects of any kind through cabinet slots as they may touch dangerous voltage
points or short out parts that could result in a risk of fire or electric shock.
Never spill liquid of any kind on the printer.
Except as specifically explained in the printer’s documentation, do not attempt to service this
product yourself.
Adjust only those controls that are covered by the operating instructions. Improper adjustment
of other controls may result in damage and may require repair by a qualified service representative.

Safety Information

Power cord
Caution:
c
Be sure the AC power cord meets the relevant local safety standards. Use only the power cord that comes with this product. Use of the another cord may result in fire or electric shock. This product’s power cord is for use with this product only. Use with other equipment may result in fire or electric shock.
Laser safety labels
Warning:
w
The performance of procedures and adjustments other than those specified in the printer’s documentation may result in hazardous radiation exposure. Your printer is a Class 1 laser product as defined in the IEC60825 specifications. The label shown is attached to the back of the printer in countries where required.
Safety Instructions 18
AcuLaser C2800 Series User's Guide
Internal laser radiation
Max. Average Radiation Power: 5 mW at laser aperture
Wavelength: 770 to 800 nm
This is a Class III b Laser Diode Assembly that has an invisible laser beam. The printer head unit is NOT A SERVICE ITEM, therefore, the printer head unit should not be opened under any circumstances. An additional laser warning label is affixed to the inside of the printer.
Ozone safety
Ozone emission
Ozone gas is generated by laser printers as a by-product of the printing process. Ozone is produced only when the printer is printing.
Ozone exposure limit
The recommended exposure limit for ozone is 0.1 parts per million (ppm) expressed as an average time-weighted concentration over an eight (8) hour period. The Epson laser printer generates less than 0.1 ppm for eight (8) hours of continuous printing.
Minimize the risk
To minimize the risk of exposure to ozone, you should avoid the following conditions:
Use of multiple laser printers in a confined area
Operation in conditions of extremely low humidity
Poor room ventilation
Long, continuous printing together with any of the above
Printer location
The printer should be located so that the exhaust gases and heat generated are:
Not blown directly into the user’s face
Vented directly out of the building whenever possible

Power On/Off Cautions

Do not turn off the printer:
Safety Instructions 19
AcuLaser C2800 Series User's Guide
After turning on the printer, wait until Ready appears on the LCD panel.
While the Ready light is flashing.
While the Data light is on or flashing.
While printing.
Safety Instructions 20
AcuLaser C2800 Series User's Guide
Chapter 1

Getting to Know Your Printer

Where to Find Information

Setup Guide
Provides you with information on assembling the printer and installing the printer software.
User’s Guide (this manual)
Provides you with detailed information on the printer’s functions, optional products, maintenance, troubleshooting, and technical specifications.
Network Guide
Provides network administrators with information on both the printer driver and network settings.You need to install this guide from the Network Utilities CD-ROM* to your computer’s hard disk to be able to refer to it.
* The Network Utilities CD-ROM may not be included with the product in some countries or regions. In this case, you can install the Network Guide from the Software CD-ROM.
Paper Jam Guide
Provides you with solutions for paper jam problems about your printer you may need to refer to on a regular basis. We recommend printing this guide and keeping it near the printer.
Font Guide
Provides you with information on fonts used on the printer. You need to copy this guide, or you can open it directly from following directory on the software CD-ROM. For Windows: /COMMON/MANUAL/ENG/FNTG For Macintosh: MANUAL:ENG:FNTG
Online Help for printer software
Click Help for detailed information and instructions on the printer software that controls your printer. Online help is automatically installed when you install the printer software.
Getting to Know Your Printer 21

Printer Parts

Front view

AcuLaser C2800 Series User's Guide
f
e
a. front cover (cover A) b. control panel c. output tray d. latch on front cover (cover A) e. MP tray (Multi-Purpose tray) f. standard lower paper cassette
a
b
c
d
Getting to Know Your Printer 22

Rear view

AcuLaser C2800 Series User's Guide
a
b
g
c
*
d
f
a. power switch b. stopper c. controller option expanded aperture plate d. interface cover e. AC inlet f. Ethernet interface connector g. USB interface connector
* Do not open or remove this cover.
e
Getting to Know Your Printer 23

Inside the printer

AcuLaser C2800 Series User's Guide
a
d
a. fuser unit b. paper guide c. transfer unit d. imaging cartridges
c
b
Getting to Know Your Printer 24
AcuLaser C2800 Series User's Guide

Control panel

c eb
da
f
g
ijh
a. LCD panel Displays printer status messages and control panel menu settings.
b.
Back button
c.
Up button
d.
Enter button
e.
Down button
Use these buttons to access the control panel menus, where you can make printer settings and check the status of consumable products. For instructions on how to use these buttons, see “Using the Control Panel Menus” on page 146.
f. Ready light (Green) On when the printer is ready, indicating that the printer is ready to
receive and print data. Off when the printer is not ready.
g. Error light (Red) On or flashes when an error has occurred.
h. Start/Stop button When the printer is printing, pressing this button stops the
printing. When the error light is flashing, pressing this button clears the error and switches the printer to ready status.
i. Data light (Yellow) On when print data is stored in the print buffer (the section of
printer memory reserved for receiving data) but not yet printed. Flashes when the printer is processing data. Off when no data remains in the print buffer.
j. Cancel Job button Press once to cancel the current print job. Press and hold for more
than two seconds to delete all jobs from the printer memory.
Getting to Know Your Printer 25
AcuLaser C2800 Series User's Guide

Options and Consumable Products

Options

You can add to your printer’s capabilities by installing any of the following options.
550-sheet Paper Cassette Unit (C12C802291)
This unit increases paper feeding capacity up to 550 sheets of paper.
Duplex Unit (C12C802301)
This unit allows for automatic printing on both sides of paper.
Memory Module
This option expands the printer’s memory by allowing you to print complex and graphics-intensive documents. The printer’s RAM can be increased up to 640 MB by adding one additional 512 MB RAM DIMM.
Note:
Make sure that the DIMM you purchase is compatible with EPSON products. For details, contact the store where you purchased this printer or an EPSON qualified service representative.

Consumable products

The life of the following consumable products is monitored by the printer. The printer lets you know when replacements are needed.
Product name Product code
High Capacity Imaging Cartridge (Yellow) 1158
High Capacity Imaging Cartridge (Magenta) 1159
High Capacity Imaging Cartridge (Cyan) 1160
High Capacity Imaging Cartridge (Black) 1161
Standard Capacity Imaging Cartridge (Yellow) 1162
Standard Capacity Imaging Cartridge (Magenta) 1163
Standard Capacity Imaging Cartridge (Cyan) 1164
Standard Capacity Imaging Cartridge (Black) 1165
Transfer Unit 3024
Fuser Unit (110-120 V) 3026
Fuser Unit (220-240 V) 3025
Getting to Know Your Printer 26
AcuLaser C2800 Series User's Guide
Chapter 2

Printer Features and Various Printing Options

Printer Features

The printer comes with a full set of features that contributes to ease of use and consistent, high-quality output. The main features are described below.

High-speed tandem printing engine

Your printer’s state-of-the-art tandem engine features 400 MHz image processing and single-pass technology that delivers 20 ppm (pages per minute) at 4800 RIT* color printing and 25 ppm black and white printing on A4 paper.
* Epson AcuLaser Resolution Improvement Technology

Pre-defined color settings in the printer driver

The printer driver offers many pre-defined settings for color printing, allowing you to optimize print quality for various types of color documents.
For Windows, see “Making the print quality settings” on page 50 for more information. For Macintosh, see “Making the print quality settings” on page 104 for more information.

Toner save mode

To reduce the amount of toner used in printing documents, you can print rough drafts using the Toner Save mode.

Resolution Improvement Technology and Enhanced MicroGray technology

Resolution Improvement Technology (RITech) is an original Epson printer technology that works by smoothing out the jagged edges of diagonal and curved lines in both text and graphics. Enhanced MicroGray improves the halftone quality of graphics.
Printer Features and Various Printing Options 27
AcuLaser C2800 Series User's Guide

Wide variety of fonts

The printer comes with a selection of 84 scalable fonts, and 7 bitmap fonts in ESC/Page mode to provide you with the fonts you need to create professional-looking documents.

Adobe PostScript 3 Mode

The printer’s Adobe PostScript 3 Mode provides you with the ability to print documents formatted for PostScript printers. Seventeen scalable fonts are included. IES (Intelligent Emulation Switch) and SPL (Shared Printer Language) support allow the printer to switch between the PostScript mode and other emulations as print data is received at the printer. The PostScript 3 Mode enables you to print PDF formatted files directly, which are transferred via network interface.

PCL Emulation Mode

The PCL Emulation mode provides you with the ability to print documents in the PCL6/5c printing language with this printer.

Various Printing Options

This printer provides you with a variety of different printing options. You can print in various formats, or can print using many different types of paper.
The following explains the procedure for each type of printing. Choose the appropriate one for your printing.
Printer Features and Various Printing Options 28

Double-sided printing

“Duplex printing” on page 55 (Windows)
“Duplex printing” on page 118 (Macintosh)
AcuLaser C2800 Series User's Guide
Lets you print on both sides of the paper.

Fit to page printing

“Resizing printouts” on page 62 (Windows)
“Resizing printouts” on page 108 (Macintosh)
Lets you automatically enlarge or reduce the size of your document to fit the paper size you selected.
Printer Features and Various Printing Options 29

Pages per sheet printing

“Modifying the print layout” on page 60 (Windows)
“Modifying the print layout” on page 109 (Macintosh)
AcuLaser C2800 Series User's Guide
Lets you print two or four pages on a single sheet.

Watermark printing

“Using a watermark” on page 63 (Windows)
“Using a watermark” on page 110 (Macintosh)
Lets you print text or an image as a watermark on your printout. For example, you can put “Confidential” on an important document.
Printer Features and Various Printing Options 30
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