Epson Stylus® Pro 7900/9900
QUICK REFERENCE GUIDE
Printer Parts
Front
Roll paper cover
Roll paper holder
Front cover
Control panel
Ink bay
Ink bay
Paper basket
Casters
Back
Interface
connector
for optional
equipment
USB interface
Maintenance tank
(Pro 9900 includes
two tanks, one on
each side of printer)
Network interface
AC inlet
1
Loading Roll Paper
1
Open the roll paper cover.
2
Push down the lock lever, then move the roll paper
holder to the left.
5
Push the adapters into the paper core at both ends of
the roll. Then push down the tension levers to secure
them.
6
Move the roll paper all the way to the right.
3
Place the roll paper on top of the printer.
4
If necessary, adjust the roll media adapters to fi t the
core size of the roll paper. Then release the tension
lever on both adapters.
2-inch core
3-inch core
7
Slide the roll paper holder to align the left adapter
with the on the holder.
8
Roll the paper slowly into position.
2
Loading Roll Paper (continued)
9
Slide the roll paper holder to the right to secure it in
the printer.
10
Pull up the lock lever to lock the paper in place.
11
If the Paper release light is not on, press the Paper
release (ePlaten) button.
12
Insert the paper into the slot and pull it all the
way down.
13
Close the roll paper cover.
14
Press the Paper release (ePlaten) button.
Removing Roll Paper
1
Open the roll paper cover.
2
Press the Paper release (ePlaten) button. The
paper rewinds automatically.
3
Push down the lock lever. Then move the roll paper
holder to the left and remove it from the roll.
15
Press the Pause/reset button.
16
Check the printer’s control panel and select the
correct media type.
4
Roll the paper forward to the top of the printer.
5
Pull up the tension levers, then remove the adapters
from the paper roll.
6
Place the roll in its original package.
3
Loading and Using Cut Sheet Paper
1
Remove any roll paper from the paper path. Make
sure the printer is turned on and the roll paper cover
is closed.
2
Press the Paper source button until the Sheet
icon appears on the LCD.
3
Feed the sheet down into
the paper slot until it
meets resistance. Make
sure the right edge of
the paper is straight and
aligned with the vertical
line on the roll paper
cover.
Note: If the sheet is more than 19 mil thick, you
need to use the Paper release (ePlaten) button.
4
Press . The sheet feeds into printing position
automatically.
5
Check the printer’s control panel and select the
correct media type, if necessary.
6
Print your page. After it has been printed, the sheet
stays in the printer.
7
To remove your print, press the button while
holding the sheet.
Checking and Cleaning the Print Head
Automatically Checking and
Cleaning the Print Head
The printer automatically checks the nozzles and cleans
them if necessary. You can specify how often you want this
to happen.
1 Press the Menu button. PRINTER SETUP is
highlighted. Press again.
2 Press until AUTO NOZZLE CHECK is
highlighted, then press .
3 Select one of the following, then press OK:
• ON: PERIODICALLY—The printer periodically
checks its nozzles and runs a cleaning cycle if
necessary (default setting).
• ON: EVERY JOB—The printer automatically
checks its nozzles and runs a cleaning cycle if
necessary before each print job. This process
uses a very small amount of ink (and no paper)
and is useful if you are running large print jobs
unattended.
• OFF—The printer will not perform automatic
Note: You can also run nozzle checks and head cleaning
cycles from your computer using the Epson Printer
Utility3 (Macintosh®) or the Utility tab in your printer
driver (Windows). See your Printer Guide for more
information.
nozzle checks and cleaning cycles.
4
Checking and Cleaning the Print Head (continued)
Aligning the Print Head
4
Manually Checking and Cleaning the
Print Head
1
Make sure paper is loaded.
2
Press the Menu button.
3
Press until TEST PRINT is selected, then press .
NOZZLE CHECK is selected.
4
Press , then press OK to start printing the nozzle
check pattern.
Select one of the following, then press :
NORMAL CLEANING—Press OK to start the
cleaning cycle.
CLEAN EACH COLOR—Press
pair you want to clean, then press OK to start the
cleaning cycle.
POWER CLEANING—Press OK to start the
cleaning cycle. Use only if the normal cleaning process
is not suffi cient to clear the nozzles.
, select the color
If any dots or segments are missing or defl ected, run a
cleaning cycle as described below.
1
Press the Menu button.
2
Press until MAINTENANCE is selected, then
press .
3
Press until CLEANING is selected, then press .
If your prints look grainy or blurry, or you see
misregistration or “ghosting,” you need to align the
print head.
1 Make sure the printer is turned on. Load Epson
Enhanced Matte paper. (You can also use Epson
Doubleweight Matte or Ultra Premium Photo Paper
Luster.)
2 Press the Menu button.
3 Press the or button until HEAD ALIGNMENT
is highlighted. Then press .
4 Press and choose the type of paper you loaded.
Then press OK.
5
When cleaning is fi nished, print the nozzle check
again to confi rm that the head is clean.
8 Press , then press OK to start the alignment process.
Each head alignment takes about 7 minutes.
Caution: Make sure you don’t open the front cover or
turn off the printer during the alignment process.
9 When the uni-directional alignment is fi nished, press
the Menu button, select HEAD ALIGNMENT,
then select ALIGNMENT.
10 Select BI-D ALL, then press OK again to start the
bi-directional alignment.
11 When done, press the Pause/reset button.
5
Press 3 times.
6
Press to highlight ALIGNMENT.
7
Press to highlight AUTO, then press again.
UNI-D (uni-directional) is highlighted. This is the
type of alignment to start with.
5
Checking Ink Levels and Replacing Ink Cartridges
Before you begin a large print job, you should check your
ink levels. If one of your cartridges is low, you can replace
it before you start. Or you can wait until the ink runs
out, replace the cartridge, and then continue the job.
Checking Ink and Maintenance Tank
Levels
The easiest way to check ink levels is from the control
panel. The numbers above the ink cartridge icons
correspond to the 11 cartridge slots in the printer.
Ink gauges for
11 cartridges
listed below
Maintenance
tank gauges
(one tank for
Pro 7900)
When one of the icons has an X and REPLACE INK
CARTRIDGE is displayed, the cartridge is expended. To
replace the cartridge, fi rst make sure the printer is on.
1 Press the button to release the ink cover. If
necessary, select the ink bay for the cartridge you
want to replace, then press OK.
2 Open the ink cover all the way.
Replacing Ink Cartridges
When one of the ink icons fl ashes, and INK LOW is
displayed on the LCD, the cartridge is nearly expended.
Check the LCD to see which cartridge is low, and make
sure you have the correct replacement cartridge.
Epson UltraChrome® HDR ink cartridges
Ink
Slot
bay
Left 1
Right 7
Cartridge 350 ml 700 ml 150 ml
no.
Cyan (C)
2
Orange (O)
3
Yellow (Y)
4
Light Cyan (LC)
5
Matte Black (MK)
6
Photo Black (PK)
Vivid Magenta (VM)
8
Light Black (LK)
9
Green (G)
10
Light Light Black (LLK)
11
Vivid Light Magenta (VLM)
T596200
T596A00
T596400
T596500
T596800
T596100
T596300
T596700
T596B00
T596900
T596600
T636200
T636A00
T636400
T636500
T636800
T636100
T636300
T636700
T636B00
T636900
T636600
T642200
T642A00
T642400
T642500
T642800
T642100
T642300
T642700
T642B00
T642900
T642600
3 Push in the low or expended cartridge to release it.
4 Remove the expended ink cartridge from the printer.
Warning: Do not shake the expended cartridge, or
ink may leak. If ink gets on your hands, wash them
thoroughly with soap and water. If ink gets in your
eyes, fl ush them immediately with water.
6
Checking Ink Levels and Replacing Ink Cartridges (continued)
5 Make sure the replacement cartridge is the correct
color, and remove it from its package. Gently
shake the cartridge before installing it.
6 Hold the cartridge with the arrow
mark pointing toward the printer.
Then insert the cartridge into the
slot. Don’t force it.
Note: If you can’t insert the cartridge smoothly,
you may have the wrong cartridge. Check the
package and product code. If the Ink light remains
on after installing the cartridge, try removing and
then reinserting it.
7 Close the ink cover.
Replacing Printer Parts
Replacing the Paper Cutter
If you notice that the paper isn’t cut cleanly, you may
need to replace the cutter (part # C12C815331).
1 Press the Menu button on the printer, then
press until MAINTENANCE is highlighted.
2 Press again. Press to highlight CUTTER
REPLACEMENT.
3 Press to display EXECUTE, then press OK.
The paper cutter moves to the replacement position.
4 To remove the cutter cover, press in the tab and pull
down the cover.
5 Loosen the screw using a cross-head screwdriver.
7
Replacing Printer Parts (continued)
6 Carefully remove the cutter.
Warning: The blade is sharp. Be careful when
removing it.
7 Insert the new cutter. Make sure the cutter pin goes
into the hole.
11 Run the cutter adjustment from the Maintenance
menu using the control panel.
Replacing the Maintenance Tank
The Pro 7900 has one maintenance tank (on the right
side) and the Pro 9900 has two (one on either side).
You need to replace the maintenance tank
(part # C12C890191) when you see MAINTENANCE
TANK FULL on the LCD, the icon has an X, and the
printer won’t print.
1 If you have the Pro 9900, check the LCD to
determine which tank needs to be replaced (left
or right).
Note: The printer will not print if one of the
maintenance tanks is full. On the Pro 9900, the right
tank is used more than the left. To maximize tank life,
you can switch the tanks.
2 Turn off the printer.
8
Tighten the screw using a cross-head screwdriver.
9 Align the cutter cover, then press it in until it snaps
into place.
3 Pull out the maintenance tank as shown.
Caution: Do not tip the tank or ink may spill out.
4 Place the used tank in the plastic bag included with
the new tank and dispose of it carefully.
5 Insert the new tank.
10 Press OK to fi nish the replacement procedure. The
cutter moves back to the home position.
8
Control Panel Menus
Control Panel Menus
Boldface type indicates the default setting. Press the Menu button to access the menus. See the on-screen User’s Guide for details.
Menu Item Settings / Explanation
PRINTER SETUP PLATEN GAP
PAGE LINE
ROLL PAPER MARGIN
PAPER SIZE CHECK
PAPER SKEW CHECK
REFRESH MARGIN
AUTO NOZZLE CHECK
PRINT NOZZLE PATTERN
INITIALIZE SETTINGS Restores default settings
TEST PRINT NOZZLE CHECK Shows clogged or deflected nozzles
STATUS SHEET Printer settings, total prints, and maintenance tank capacity remaining
NETWORK STATUS SHEET Network settings
JOB INFORMATION Date and Time and Ink and paper used for the last 10 jobs; most
CUSTOM PAPER Information about registered paper configurations
STANDARD, NARROW, WIDE, WIDER, WIDEST
ON, OFF
15mm, 3mm
ON, OFF
ON, OFF
ON, OFF
ON: PERIODICALLY, ON: EVERY JOB, OFF
OFF, ON: EVERY PAGE, ON: EVERY 10 PAGES
recent job is number 0
MAINTENANCE CUTTER ADJUSTMENT Adjusts cutter position
CUTTER REPLACEMENT Moves the cutter to the replacement position
CLEANING NORMAL CLEANING, CLEAN EACH COLOR, POWER CLEANING
CLOCK SETTING MM/DD/YY HH:MM
PRINTER STATUS VERSION Current firmware version
INK LEVEL Percentage of ink remaining in each cartridge
MAINTENANCE TANK Percentage of capacity remaining in each maintance tank
JOB HISTORY Ink in milliliters and paper in square centimeters for each saved job;
most recent job is number 0
TOTAL PRINTS Number of pages printed
EDM STATUS Status of the printer on myEpsonPrinter.com. If the printer is
registered and enabled, displays time of last status upload.
9
Control Panel Menus (continued)
PAPER SETUP ROLL PAPER REMAINING Setting appears only when no paper is loaded
REMAINING PPR SETUP OFF, ON
ROLL PAPER LENGTH From 15 to 300 ft
ROLL LENGTH ALERT From 4 to 50 ft
PAPER TYPE Media type loaded in the printer
CUSTOM PAPER Paper No 1 to 10
PAPER TYPE Photo, Proofi ng, Fine Art, Matte, Plain, Others
PLATEN GAP STANDARD, NARROW, WIDE, WIDER
THICKNESS PATTERN PRINT
PAPER FEED ADJUST -0.70% to 0.70%
DRYING TIME 0.0 sec. to 10.0 sec.
PAPER SUCTION STANDARD, -1, -2, -3, -4
SET ROLL PAPER TENSION STANDARD, HIGH, HIGHER
REMOVE SKEW ON, OFF
HEAD ALIGNMENT PAPER THICKNESS
SELECT PAPER TYPE Media type loaded in the printer.
SELECT THICKNESS 8 mil (0.2 mm), 4 mil to 60 mil (0.1 to 1.5 mm)
ALIGNMENT
AUTO UNI-D, BI-D 2-COLOR, BI-D ALL, BI-D #1, BI-D #2, BI-D #3, BI-D #4
NETWORK SETUP NETWORK SETUP
IP ADDRESS SETTING
IP, SM, DG SETTING IP address, subnet mask, default gateway
BONJOUR
INIT NETWORK SETTING Resets all network settings
OPTIONS SETUP Spectro Proofer Displays status of various parts and performs device alignment
TAKE-UP REEL Displays version of the take-up reel installed (Pro 9900 only)
DISABLE, ENABLE
AUTO, PANEL
ON, OFF
10
Where To Get Help
Epson PreferredSM Unit ID number
Service Access
Telephone support Call (888) 377-6611. Make sure you have your
Unit ID number.
If you experience any diffi culty with the toll-free number or your Unit ID number, call (562) 276-1305.
Internet Go to epson.com/support to download drivers and fi rmware, access product documentation and
troubleshooting, and get technical advice through e-mail.
Support for non-Epson RIP Contact the RIP manufacturer.
Web-based printer
information management
system
myEpsonPrinter.com
Date of purchase
Serial number
Epson and Epson Stylus are registered trademarks and Epson Exceed Your Vision is a registered logomark of Seiko Epson Corporation.
UltraSmooth and Epson UltraChrome are registered trademarks; ePlaten is a trademark; and Epson Preferred and myEpsonPrinter.com are service
marks of Epson America, Inc.
© 2008 Epson America, Inc. 10/08
11
Printed in USA
CPD-26761
Control Panel Lights and Buttons
Menu button
Paper feed down button
Left arrow or paper
source button
Pause/reset light
and button
Power light
and button
Paper feed up button
OK button
Paper light Ink light
Black ink
change button
Paper release
(ePlaten™) light and
button
Paper cut button
Ink cover open
button
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