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EPSON
RODUCT SUPPORT BULLETIN
P
Date:
PSB #:
Reference:
Product(s):
Subject:
This bulletin was created to provide information concerning Cisco HUB/Switch products
(including Network modules) and EPSON Print Servers that experience link problems
when directly connected.
Cause:
There is a limitation of the TDK chip to recognize the First-Link-Pulse (FLP) in Auto
Negotiation. The Cisco products use PoE** (Cisco Inline Power). When PoE and FLP are
in use, Auto Negotiation cannot be established therefore a link cannot be established
between the Switch/ HUB and the Print Server.
** PoE (Power over Ethernet): This technology provides power over the Ethernet cable
connection.
10/08/2004
PSB.2004.10.003
TE 04-0295, Rev. A
The following products that use TDK’s PHY chip.
C82391*, C12C82402*, C12C82405*, EPSON Network Image Express Card
Compatibility of Cisco Catalyst 3560/3750/4500/6500 Series Switches/Hubs
Originator:
Authorization:
Total Pages:
DS
2
Countermeasure Plans:
Auto Negotiation cannot be used in either the Switch/HUB or the Print Server
because the Print Server uses link speed settings with Half or Full duplex on the
Switch/HUB or Print Server.
1.) Disable the Cisco Inline Power on the Cisco Products HUB/Switch.
The Cisco Inline Power is unnecessary for EPSON products Print Servers. The
Epson products are provided power from either the printer slot or an AC Power
Adapter.
2.) Connect another Switch/HUB between the Cisco product HUB/Switch and EPSON
Print Server.
Target Products from Cisco:
In the product matrix noted below where the “OK” is designated for the model of the
Cisco Inline Power product, there is a possibility that the link problem will occur.
However, when IEEE802.3af is used in the same product, it is possible that the problem
will not occur.
** The following list only corresponds to the Cisco Inline Power products.
** Also, the following list is comprised of currently selling products.
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PSB.2004.10.003
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The Cisco Inline Power products are included from 2000, therefore, there is a possibility
the same problem will occur by the time of product discontinuation.
** In the product where “Update” is noted to IEEE802.3af PoE in the following list,
IEEE802.3af may be used with the updated module.
Catalyst6500 Series
Cisco Inline Power
(Cisco original PoE•
IEEE802.3af PoE
(Standard)
WS-X6548-GE-45AF OK OK
WS-X6548V-GE-TX OK Upgrade
WS-X6548-GE-TX OK Upgrade
WS-X6148-GE-45AF OK OK
WS-X6148V-GE-TX OK Upgrade
WS-X6148-GE-TX OK Upgrade
WS-X6148X2-45AF OK OK
WS-X6148-45AF OK OK
WS-X6148-RJ45V OK
WS-X6148-21AF OK OK
WS-X6148-RJ21V OK
WS-X6148X2-RJ-45 OK Upgrade
WS-X6348-RJ-45 OK Upgrade
WS-X6348-RJ-21 OK Upgrade
WS-X6348-RJ45V OK
WS-X6348-RJ21V OK
Catalyst4500 Series
WS-X4548-GB-RJ45V OK OK
WS-X4148-RJ45V OK
WS-X4248-RJ21V OK OK
WS-X4248-RJ45V OK OK
Catalyst 3750-24PS-S OK OK
Catalyst 3750-24PS-E OK OK
Catalyst 3750-48PS-S OK OK
Catalyst 3750-48PS-E OK OK
Catalyst 3560-24PS-S OK OK
Catalyst 3560-24PS-E OK OK
Catalyst 3560-48PS-S OK OK
Catalyst 3560-48PS-E OK OK
** Designation of Cisco In-Line Power and conformity to IEEE PoE
Cisco In-Line Power PoE(Power over Ethernet)
- Cisco original standard.
- Input 9W
PSB.2004.10.003
- Conformity to IEEE802.3af standard
- Input 15.4W
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EPSON
RODUCT SUPPORT BULLETIN
P
Date:
PSB #:
Reference:
Product(s):
Subject:
Description:
This bulletin was created to inform you which Epson Type B internal p rin t servers, and utilities
are compatible with Windows XP, and Novell NetWare 6.0E.
Issues and solutions with Epson Network Utilities:
• EpsonNet WinAssist 3.2a print driver will not install using Microsoft IPX compatible protocol
(NWLINK).
• To install the print driver, please install Novell client for Windows XP.
• EpsonNet Direct Print 2.3b is Windows XP compatible.
• EpsonNet WebAssist (current version) is Windows XP compatible.
• EpsonNet WebManager 2.6a is Windows XP compatible.
• Epson Status Monitor 2 does not support the EEBAPI bi-directional printing module. Multi
user mode and remote desktop are not supported.
• EpsonNet Internet Print is not used in Windows XP. Use the Windows XP standard IPP
port instead.
05/14/2002
PSB.2002.05.002
TE02-056 Rev. A
C823622/C823622A/C823632/C823642 (V.2.33), C823632A/C823642A
(V.3.35), C823912 (V.2.12) type B network print servers and utilities
Compatibility with Windows XP and NetWare 6.0E
Originator:
Authorization:
Total Pages:
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2
Issues and solutions with Epson Print Servers:
1.) C823622/C823622A/C823632/C823642 (v.2.33) /C823632A/C823642A (v.3.35) print
servers are compatible with Windows XP with one restriction.
a) Windows XP uses NetBIOS over TCP/IP, which is not compatible with Epson Print
Servers.
b) Windows XP does not provide support NetBEUI, but does provide the required file
(netnbf.inf) which supports Epson Print Servers.
c) Locating and installing the netnbf.inf file from the Windows XP CD:
1) Insert the CD and search for the folder \..\valueadd\msft\net\netbeui.
2) Copy the file (netnbf.inf) to C:\Windows\INF folder.
3) Click on "START"
4) Right mouse click on "My Network Places" then left mouse click on "Properties".
5) Right mouse click on "Local Area Connection" then left mouse click on
"Properties".
6) Click on "Install".
7) Click on "Protocol".
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8) Click on "Add".
9) Click on "NetBEUI Protocol".
10) Click on "OK".
11) Restart computer.
Netware 6.0E Compatibility:
1.) EpsonNet WinAssist 3.2aE and Epson Status Monitor 2 (version 2.0fE) are supported
using NetWare 6.0E server and the NetWare client.
2.) C823622/C823622A/C823632/C823642 (v.2.33) C823632A/C823642A (v.3.35) are
supported using NetWare 6.0E with the following printing modes:
a) Novell NDPS Gateway -> LPR/IPX
b) NDS Print Server
c) NDS Remote Printer
d) Epson NDPS Gateway Rev.2.2
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