Epson C11CJ29401CA User Manual
User's Guide
Printing
Copying
Scanning
Faxing
Maintaining the Printer
Solving Problems
NPD6357-00 EN
Contents
Guide to This Manual
Introduction to the Manuals...................7
Searching for Information....................7
Printing Only the Pages You Need.............. 8
About is Manual......................... 8
Marks and Symbols.......................8
Notes on Screenshots and Illustrations.........9
Operating System References................9
Trademarks..............................10
Copyright...............................10
Important Instructions
Safety Instructions.........................13
Safety Instructions for Ink................. 14
Printer Advisories and Warnings.............. 14
Advisories and Warnings for Setting Up the
Printer................................14
Advisories and Warnings for Using the Printer. . 15
Advisories and Warnings for Using the
Touchscreen........................... 15
Advisories and Warnings for Using the
Printer with a Wireless Connection...........15
Advisories and Warnings for Transporting or
Storing the Printer.......................16
Protecting Your Personal Information...........16
Part Names and Functions
Front...................................18
Inside..................................20
Rear...................................21
Guide to the Control Panel
Control Panel............................ 23
Home Screen Conguration..................23
Guide to the Network Icon.................25
Menu Screen
Job/Status Screen Conguration...............26
Entering Characters........................27
Viewing Animations....................... 27
Conguration
..................25
Loading Paper
Paper Handling Precautions..................30
Paper Size and Type Settings..................30
List of Paper Type....................... 31
Loading Paper............................31
Loading Pre-punched Paper................32
Loading Long Papers.....................33
Placing Originals
Placing Originals..........................35
Originals that are not Supported by the ADF. . . . . . 36
Inserting and Removing a Memory
Device
Inserting an External USB Device..............38
Removing an External USB Device.............38
Sharing Data on a Memory Device.............39
Printing
Printing Documents........................41
Printing from a Computer - Windows.........41
Printing from a Computer - Mac OS..........64
Printing Documents from Smart Devices (iOS). . 72
Printing Documents from Smart Devices
(Android).............................74
Printing on Envelopes......................75
Printing on Envelopes from a Computer
(Windows)............................ 75
Printing on Envelopes from a Computer
(Mac OS)..............................75
Printing Photos...........................76
Printing JPEG Files from a Memory Device. . . . .76
Printing TIFF Files from a Memory Device. . . . . 77
Printing Web Pages........................78
Printing Web Pages from a Computer.........78
Printing Web Pages from Smart Devices.......78
Printing Using a Cloud Service................79
Registering to Epson Connect Service from
the Control Panel........................79
Copying
Available Copying Methods..................82
Copying Originals.......................82
Copying on 2-Sides......................82
Copying by Enlarging or Reducing...........83
Copying Multiple Originals onto One Sheet. . . . .84
Copying in Page Order....................85
2
Copying Originals Using Good Quality. . . . . . . . 85
Copying ID card........................86
Basic Menu Options for Copying..............86
Color Mode:...........................86
Density:...............................86
Paper Setting:.......................... 87
Reduce/Enlarge:.........................87
Original Type:..........................87
2-Sided:...............................87
Advanced Menu Options for Copying...........88
Multi-Page:............................88
Original Size:...........................88
Finishing:.............................88
Orientation (Original):....................88
Image Quality:..........................89
Binding Margin:.........................89
Reduce to Fit Paper:......................89
Remove Shadow:........................89
Remove Punch Holes:.................... 89
ID Card Copy:..........................89
Scanning
Available Scanning Methods..................91
Scanning Originals to a Network Folder.........91
Destination Menu Options for Scanning to a
Folder................................92
Scan Menu Options for Scanning to a Folder. . . . 93
Scanning Originals to an Email. . . . . . . . . . . . . . . .94
Recipient Menu Options for Scanning to an
Email................................ 95
Scan Menu Options for Scanning to an Email. . . 95
Scanning Originals to a Computer............. 97
Scanning Originals to a Memory Device.........98
Basic Menu Options for Scanning to a
Memory Device.........................98
Advanced Menu Options for Scanning to a
Memory Device.........................99
Scanning Originals to the Cloud..............100
Basic Menu Options for Scanning to the Cloud. 100
Advanced Menu Options for Scanning to the
Cloud...............................101
Scanning Using WSD......................102
Setting Up a WSD Port...................102
Scanning Originals to a Smart Device..........104
Feature: Sending Faxes...................106
Feature: Receiving Faxes..................107
Feature: PC-FAX Send/Receive
(Windows/Mac OS).....................109
Features: Various Fax Reports..............109
Feature: Status or Logs for Fax Jobs..........109
Feature: Fax Box........................110
Feature: Security when Sending and
Receiving Faxes........................110
Features: Other Useful Features.............110
Sending Faxes Using the Printer..............111
Selecting Recipients.....................111
Various Ways of Sending Faxes.............112
Receiving Faxes on the Printer............... 119
Receiving Incoming Faxes.................119
Receiving Faxes by Making a Phone Call......120
Saving and Forwarding Received Faxes. . . . . . . 122
Viewing Received Faxes Saved in the Printer
on the LCD Screen......................123
Menu Options for Faxing...................124
Recipient.............................124
Fax Settings...........................125
More................................127
Menu Options for Fax Box..................128
Inbox/Condential......................128
Stored Documents:......................130
Polling Send/Board..................... 131
Checking the Status or Logs for Fax Jobs........135
Displaying Information when Received Faxes
are Unprocessed (Unread/Not Printed/Not
Saved/Not Forwarded)...................135
Checking Fax Jobs in Progress..............136
Checking the Fax Job History..............136
Reprinting Received Documents............137
Sending a Fax from a Computer..............137
Sending Documents Created Using an
Application (Windows).................. 137
Sending Documents Created Using an
Application (Mac OS)....................140
Receiving Faxes on a Computer...............141
Saving Incoming Faxes on a Computer.......142
Canceling the Feature that Saves Incoming
Faxes to the Computer...................142
Checking for New Faxes (Windows).........142
Checking for New Faxes (Mac OS).......... 144
Faxing
Before Using Fax Features...................106
Overview of this Printer's Fax Features......... 106
Maintaining the Printer
Checking the Status of Consumables...........146
Improving Print, Copy, Scan, and Fax Quality. . . . 146
3
Adjusting the Print Quality................146
Checking and Cleaning the Print Head.......147
Running Power Cleaning.................148
Preventing nozzle clogging................150
Aligning the Print Head (Control Panel)......150
Cleaning the Paper Path for Ink Smears.......151
Cleaning the Scanner Glass................151
Cleaning the ADF...................... 152
Cleaning the Printer.......................154
Cleaning Spilled ink.......................155
Checking the Total Number of Pages Fed
rough the Printer.......................155
Checking the Total Number of Pages Fed
rough the Printer (Control Panel).........156
Saving Power............................156
Saving Power (Control Panel)..............156
Installing or Uninstalling Applications Separately. 156
Installing the Applications Separately........157
Adding the Printer (for Mac OS Only)........159
Uninstalling Applications.................159
Updating Applications and Firmware. . . . . . . . 161
Transporting and Storing the Printer...........163
Solving Problems
e Printer Does Not Work as Expected........170
e Printer Does Not Turn On or O........170
Power Turns O Automatically.............170
Paper Does Not Feed Properly. . . . . . . . . . . . . 170
Cannot Print..........................175
Cannot Start Scanning...................191
Cannot Send or Receive Faxes..............203
Error Code is Displayed on the Status Menu. . . 219
Cannot Operate the Printer as Expected. . . . . . 223
A Message is Displayed on the LCD Screen. . . . . . 227
Paper Gets Jammed.......................229
Preventing Paper Jams...................229
It is Time to Rell the Ink...................230
Ink Bottle Handling Precautions............230
Relling the Ink Tanks...................231
It is Time to Replace the Maintenance Box. . . . . . .235
Maintenance Box Handling Precautions. . . . . . 235
Replacing a Maintenance Box..............235
Printing, Copying, Scanning, and Faxing
Quality is Poor...........................237
Print Quality is Poor.....................237
Copy Quality is Poor.................... 246
Scanned Image Problems.................253
e Quality of the Sent Fax is Poor..........256
Received Fax Quality is Poor...............258
Cannot Solve Problem
Cannot Solve Printing or Copying Problems. . . 258
Trying All Solutions. .258
Aer
Adding or Replacing the Computer or
Devices
Connecting to a Printer that has been
Connected to the Network..................261
Using a Network Printer from a Second
Computer............................261
Using a Network Printer from a Smart Device. . 262
Re-setting the Network Connection........... 262
When Replacing the Wireless Router.........262
When Changing the Computer.............263
Changing the Connection Method to the
Computer............................264
Making Wi-Fi Settings from the Control Panel. .266
Connecting a Smart Device and Printer Directly
(Wi-Fi Direct)...........................268
About Wi-Fi Direct.....................268
Connecting to an iPhone, iPad or iPod touch
using Wi-Fi Direct......................269
Connecting to Android Devices using Wi-Fi
Direct...............................272
Connecting to Devices other than iOS and
Android using Wi-Fi Direct...............274
Disconnecting Wi-Fi Direct (Simple AP)
Connection...........................278
Changing the Wi-Fi Direct (Simple AP)
Settings Such as the SSID.................278
Checking the Network Connection Status.......279
Checking the Network Connection Status
from the Control Panel...................279
Printing a Network Connection Report. . . . . . . 280
Printing a Network Status Sheet............ 286
Checking the Network of the Computer
(Windows only)........................286
Product Information
Paper Information........................289
Available Paper and Capacities.............289
Unavailable Paper Types..................294
Consumable Products Information............294
Ink Bottle Codes....................... 294
Maintenance Box Code...................295
Soware Information......................295
Soware for Printing....................295
Soware for Scanning....................299
4
Soware for Faxing..................... 299
Soware for Package Creation..............300
Soware for Making Settings or Managing
Devices..............................301
Soware
Settings Menu List........................304
General Settings........................304
Print Counter..........................324
Supply Status..........................324
Maintenance..........................325
Language.............................326
Printer Status/Print..................... 326
Contacts Manager......................327
User Settings..........................327
Product
Printer Specications....................327
Scanner Specications...................329
ADF Specications......................329
Fax Specications.......................329
Using Port for the Printer.................330
Interface Specications...................332
Network Specications...................332
Supported ird Party Services.............335
Memory Device Specications............. 335
Supported Data Specications..............336
Dimensions...........................336
Electrical Specications..................336
Environmental Specications..............337
Installation Location and Space.............338
System Requirements....................338
Regulatory Information....................339
Standards and Approvals................. 339
Restrictions on Copying..................340
for Updating................... 303
Specications
..................... 327
Managing the Printer......................405
Introduction of Product Security Features. . . . . 405
Administrator Settings...................406
Restricting Available Features..............415
Disabling the External Interface............ 417
Monitoring a Remote Printer.............. 418
Backing Up the Settings..................420
Advanced Security Settings..................421
Security Settings and Prevention of Danger. . . . 421
Controlling Using Protocols...............423
Using a Digital Certicate.................427
SSL/TLS Communication with the Printer. . . . .432
Encrypted Communication Using IPsec/IP
Filtering..............................433
Connecting the Printer to an IEEE802.1X
Network............................. 445
Solving Problems for Advanced Security......448
Where to Get Help
Technical Support Web Site..................456
Contacting Epson Support..................456
Before Contacting Epson................. 456
Help for Users in Europe..................456
Help for Users in India...................456
Administrator Information
Connecting the Printer to the Network.........342
Before Making Network Connection.........342
Connecting to the Network from the Control
Panel................................344
Settings to Use the Printer...................346
Using the Print Functions.................346
Setting Up AirPrint.....................352
Conguring
Setting a Shared Network Folder............357
Making Contacts Available................373
Preparing to Scan.......................384
Making Fax Features Available............. 386
Making Basic Operation Settings for the Printer 401
Problems when Making Settings............404
a Mail Server.................353
5
Guide to This Manual
Introduction to the Manuals...........................................7
Searching for Information.............................................7
Printing Only the Pages You Need.......................................8
About is Manual..................................................8
Trademarks...................................................... 10
Copyright........................................................10
Guide to This Manual
>
Searching for Information
Introduction to the Manuals
following manuals are supplied with your Epson printer. As well as the manuals, check the various types of
e
help information available from the printer itself or from the Epson soware applications.
❏ Important Safety Instructions (paper manual)
Provides you with instructions to ensure the safe use of this printer.
❏ Start Here (paper manual)
Provides you with information on setting up the printer and installing the
❏ User's Guide (digital manual)
is manual. Provides overall information and instructions on using the printer, on network settings when
using the printer on a network, and on solving problems.
You can obtain the latest versions of the above manuals with the following methods.
❏ Paper manual
Visit the Epson Europe support website at http://www.epson.eu/Support, or the Epson worldwide support
website at http://support.epson.net/.
soware.
❏ Digital manual
is manual is available in PDF and HTML versions. You can view the HTML version from the epson.sn
support page. Start EPSON
Updater checks for available updates of Epson soware applications and the digital manuals, and allows you to
download the latest ones.
http://epson.sn
Related Information
& “Application for Updating Soware and Firmware (EPSON Soware Updater)” on page 303
Soware
Updater on your computer to view the PDF version. EPSON
Soware
Searching for Information
e PDF manual allows you to search for information you are looking for by keyword, or jump directly to specic
ections using the bookmarks. is section explains how to use a PDF manual that has been opened in Adobe
Reader X on your computer.
Searching by keyword
Click Edit > Advanced Search. Enter the keyword (text) for information you want to
and then click Search. Hits are displayed as a list. Click one of the displayed hits to jump to that page.
in the search window,
nd
7
Guide to This Manual
Jumping directly from bookmarks
Click a title to jump to that page. Click + or > to view the lower level titles in that section. To return to the previous
page, perform the following operation on your keyboard.
❏ Windows: Hold down Alt. and then press ←.
❏ Mac OS: Hold down the command key, and then press ←.
>
About This Manual>Marks and Symbols
Printing Only the Pages You Need
You can extract and print only the pages you need. Click Print in the File menu, and then specify the pages you
want to print in Pages in Pages to Print.
❏ To specify a series of pages, enter a hyphen between the start page and the end page.
Example: 20-25
❏ To specify pages that are not in series, divide the pages with commas.
Example: 5, 10, 15
About This Manual
is section explains the meaning of marks and symbols, notes on descriptions, and operating system reference
information used in this manual.
Marks and Symbols
Caution:
!
Instructions that must be followed carefully to avoid bodily injury.
8
Guide to This Manual
Important:
>
About This Manual>Operating System References
c
Instructions that must be observed to avoid damage to your equipment.
Note:
Provides complementary and reference information.
Related Information
& Links to related sections.
Notes on Screenshots and Illustrations
❏ Screenshots of the printer driver are from Windows 10 or macOS High Sierra. e content displayed on the
screens varies depending on the model and situation.
❏ Illustrations used in this manual are examples only. Although there may be slight dierences depending on
themodel, the method of operation is the same.
❏ Some of the menu items on the LCD screen vary depending on the model and settings.
❏ You can read the QR code using dedicated app.
Operating System References
Windows
In this manual, terms such as "Windows 10", "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista",
"Windows XP", "Windows Server 2019", "Windows Server 2016", "Windows Server 2012 R2", "Windows Server
2012", "Windows Server 2008 R2", "Windows Server 2008", "Windows Server 2003 R2", and "Windows Server
2003" refer to the following operating systems. Additionally, "Windows" is used to refer to all versions.
❏ Microso
❏ Microso
❏
Microso
❏ Microso
❏ Microso
❏
Microso
❏ Microso
❏ Microso
❏
Microso
❏ Microso
❏ Microso
❏
Microso
❏ Microso
❏ Microso
❏
Microso
Windows® 10 operating system
®
Windows® 8.1 operating system
®
Windows® 8 operating system
®
Windows® 7 operating system
®
Windows Vista® operating system
®
Windows® XP operating system
®
Windows® XP Professional x64 Edition operating system
®
Windows Server® 2019 operating system
®
Windows Server® 2016 operating system
®
Windows Server® 2012 R2 operating system
®
Windows Server® 2012 operating system
®
Windows Server® 2008 R2 operating system
®
Windows Server® 2008 operating system
®
Windows Server® 2003 R2 operating system
®
Windows Server® 2003 operating system
®
9
Guide to This Manual
Mac OS
In this manual, "Mac OS" is used to refer to macOS Catalina, macOS Mojave, macOS High Sierra, macOS Sierra,
OS X El Capitan, OS X Yosemite, OS X Mavericks, OS X Mountain Lion, Mac OS X v10.7.x, and Mac OS X v10.6.8.
>
Copyright
Trademarks
❏ EPSON® is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a
trademark of Seiko Epson Corporation.
❏ Epson Scan 2 soware is based in part on the work of the Independent JPEG Group.
❏
libti
Copyright © 1988-1997 Sam
Copyright © 1991-1997 Silicon Graphics, Inc.
Permission to use, copy, modify, distribute, and sell this soware and its documentation for any purpose is
hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in
all copies of the soware and related documentation, and (ii) the names of Sam Leer and Silicon Graphics
may not be used in any advertising or publicity relating to the soware without the specic, prior written
permission of Sam Leer and Silicon Graphics.
THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, EXPRESS,
IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL,
INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES
WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED
OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN
CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.
Leer
❏ QR Code is a registered trademark of DENSO WAVE INCORPORATED in Japan and other countries.
❏ Microso
Corporation.
❏ Apple, Mac, macOS, OS X, Bonjour, ColorSync, Safari, AirPrint, iPad, iPhone, iPod touch, and iTunes are
trademarks of Apple Inc., registered in the U.S. and other countries.
❏ Use of the Works with Apple badge means that an accessory has been designed to work specically with the
technology identied in the badge and has been certied by the developer to meet Apple performance
standards.
❏ Chrome, Google Play, and Android are trademarks of Google LLC.
❏ Adobe and Adobe Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the
United States and/or other countries.
❏ Firefox is a trademark of the Mozilla Foundation in the U.S. and other countries.
❏ General Notice: Other product names used herein are for identication purposes only and may be trademarks
of their respective owners. Epson disclaims any and all rights in those marks.
, Windows®, Windows Server®, and Windows Vista® are registered trademarks of Microso
®
Copyright
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of
10
Guide to This Manual
Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained
herein. Neither is any liability assumed for damages resulting from the use of the information herein.
information contained herein is designed only for use with this Epson product. Epson is not responsible for any
use of this information as applied to other products.
>
Copyright
e
Neither Seiko Epson Corporation nor its
damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or
abuse of this product or unauthorized modications, repairs, or alterations to this product, or (excluding the U.S.)
failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.
Seiko Epson Corporation and its aliates shall not be liable for any damages or problems arising from the use of
any options or any consumable products other than those designated as Original Epson Products or Epson
Approved Products by Seiko Epson Corporation.
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that
occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko
Epson Corporation.
© 2019 Seiko Epson Corporation
e contents of this manual and the specications of this product are subject to change without notice.
aliates
shall be liable to the purchaser of this product or third parties for
11
Important Instructions
Safety Instructions................................................. 13
Printer Advisories and Warnings.......................................14
Protecting Your Personal Information................................... 16
Important Instructions
>
Safety Instructions
Safety Instructions
Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future
reference. Also, be sure to follow all warnings and instructions marked on the printer.
❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following
Web site to learn the meaning of the symbols.
http://support.epson.net/symbols
❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of
other cords with this printer or the use of the supplied power cord with other equipment may result in re or
electric shock.
❏ Be sure your AC power cord meets the relevant local safety standard.
❏ Never disassemble, modify, or attempt to repair the power cord, plug, printer unit, scanner unit, or options by
yourself, except as specically explained in the printer's manuals.
❏ Unplug the printer and refer servicing to qualied service personnel under the following conditions:
e power cord or plug is damaged; liquid has entered the printer; the printer has been dropped or the casing
damaged; the printer does not operate normally or exhibits a distinct change in performance. Do not adjust
controls that are not covered by the operating instructions.
❏ Place the printer near a wall outlet where the plug can be easily unplugged.
❏ Do not place or store the printer outdoors, near excessive dirt or dust, water, heat sources, or in locations
subject to shocks, vibrations, high temperature or humidity.
❏ Take care not to spill liquid on the printer and not to handle the printer with wet hands.
❏ Keep the printer at least 22 cm away from cardiac pacemakers. Radio waves from this printer may adversely
aect the operation of cardiac pacemakers.
❏ If the LCD screen is damaged, contact your dealer. If the liquid crystal solution gets on your hands, wash them
thoroughly with soap and water. If the liquid crystal solution gets into your eyes, ush them immediately with
water. If discomfort or vision problems remain
❏ Avoid using a telephone during an electrical storm. ere may be a remote risk of electric shock from lightning.
❏ Do not use a telephone to report a gas leak in the vicinity of the leak.
❏
printer is heavy and should not be
e
people should assume the correct positions as shown below.
or carried by less than two people. When
lied
a thorough
aer
ushing,
see a doctor immediately.
the printer, two
liing
13
Important Instructions
>
Printer Advisories and Warnings>Advisories and Warnings for Setting Up the Printer
Safety Instructions for Ink
❏ Be careful not to touch any ink when you handle the ink tanks, ink tank caps, and opened ink bottles or ink
bottle caps.
❏ If ink gets on your skin, wash the area thoroughly with soap and water.
❏ If ink gets into your eyes, ush them immediately with water. If discomfort or vision problems continue aer
a thorough ushing, see a doctor immediately.
❏ If ink gets into your mouth, see a doctor right away.
❏ Do not disassemble the maintenance box; otherwise ink may get into your eyes or on your skin.
❏ Do not shake an ink bottle too vigorously or subject it to strong impacts as this can cause ink to leak.
❏ Keep ink bottles, the ink tank unit, and maintenance box out of the reach of children. Do not allow children to
drink from or handle the ink bottles and ink bottle cap.
Printer Advisories and Warnings
Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this
manual for future reference.
Advisories and Warnings for Setting Up the Printer
❏ Do not block or cover the vents and openings in the printer.
❏ Use only the type of power source indicated on the printer's label.
❏ Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and
❏ Avoid electrical outlets controlled by wall switches or automatic timers.
❏ Keep the entire computer system away from potential sources of electromagnetic interference, such as
loudspeakers or the base units of cordless telephones.
❏ e power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place
objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over.
Be particularly careful to keep all the power-supply cords straight at the ends and the points where they enter
and leave the transformer.
❏ If you use an extension cord with the printer, make sure that the total ampere rating of the devices plugged into
the extension cord does not exceed the cord's ampere rating. Also, make sure that the total ampere rating of all
devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.
o.
❏ If you plan to use the printer in Germany, the building installation must be protected by a 10 or 16 amp circuit
breaker to provide adequate short-circuit protection and over-current protection for the printer.
❏ When connecting the printer to a computer or other device with a cable, ensure the correct orientation of the
connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation
may damage both devices connected by the cable.
❏ Place the printer on a at, stable surface that extends beyond the base of the printer in all directions. e printer
will not operate properly if it is tilted at an angle.
❏ Allow space above the printer so that you can fully raise the document cover.
❏ Leave enough space in front of the printer for the paper to be fully ejected.
14
Important Instructions
❏ Avoid places subject to rapid changes in temperature and humidity. Also, keep the printer away from direct
sunlight, strong light, or heat sources.
>
Printer Advisories and Warnings>Advisories and Warnings for Using the Printer with
…
Advisories and Warnings for Using the Printer
❏ Do not insert objects through the slots in the printer.
❏ Do not put your hand inside the printer during printing.
❏ Do not touch the white at cable and ink tubes inside the printer.
❏ Do not use aerosol products that contain ammable gases inside or around the printer. Doing so may cause re.
❏ Do not move the print head by hand if not instructed to do so; otherwise, you may damage the printer.
❏ Be careful not to trap your ngers when closing the scanner unit.
❏ Do not press too hard on the scanner glass when placing the originals.
P
❏ Always turn the printer o using the
P
until the
light stops
ashing.
button. Do not unplug the printer or turn o the power at the outlet
❏ If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical
outlet.
Advisories and Warnings for Using the Touchscreen
❏
LCD screen may contain a few small bright or dark spots, and because of its features it may have an uneven
e
brightness.
❏ Only use a dry, so cloth for cleaning. Do not use liquid or chemical cleaners.
❏ e exterior cover of the touchscreen could break if it receives a heavy impact. Contact your dealer if the panel
surface chips or cracks, and do not touch or attempt to remove the broken pieces.
❏ Press the touchscreen gently with your nger. Do not press force or operate with your nails.
❏ Do not use sharp objects such as ball point pens or sharp pencils to perform operations.
❏ Condensation inside the touchscreen due to abrupt changes in temperature or humidity may cause
performance to deteriorate.
are normal and do not indicate that it is damaged in any way.
ese
Advisories and Warnings for Using the Printer with a Wireless Connection
❏ Radio waves from this printer may negatively
them to malfunction. When using this printer inside medical facilities or near medical equipment, follow
directions from the authorized personnel representing the medical facilities, and follow all posted warnings and
directions on the medical equipment.
❏ Radio waves from this printer may negatively aect the operation of automatically controlled devices such as
automatic doors or re alarms, and could lead to accidents due to malfunction. When using this printer near
automatically controlled devices, follow all posted warnings and directions on these devices.
the operation of medical electronic equipment, causing
aect
15
Important Instructions
>
Protecting Your Personal Information
Advisories and Warnings for Transporting or Storing the Printer
❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down;
otherwise ink may leak.
❏ Before transporting the printer, make sure that the transportation lock is set to the locked (Transport) position
and that the print head is in the home (far right) position.
Protecting Your Personal Information
When you give the printer to someone else or dispose of it, erase all the personal information stored in the printer's
memory by selecting the menus on the control panel as described below.
Settings > General Settings > System Administration > Restore Default Settings > Clear All Data and Settings
Settings >General Settings > System Administration > Clear Internal Memory Data > Delete All Internal
Memory Jobs
16
Part Names and Functions
Front...........................................................18
Inside...........................................................20
Rear............................................................21
Part Names and Functions
Front
>
Front
ADF (Automatic Document Feeder) cover Open when removing jammed originals in the ADF.
A
ADF edge guide Feeds originals straight into the printer. Slide to the edge of the
B
originals.
ADF input tray Feeds originals automatically.
C
ADF document support Suppots originals larger than legal size paper.
D
ADF output tray Holds originals ejected from the ADF.
E
Paper cassette1 Loads paper.
F
Paper cassette2
G
Paper support Supports loaded paper.
A
18
Part Names and Functions
Edge guide Feeds the paper straight into the printer. Slide to the edges of the
B
Paper tray Loads all paper types supported by the printer.
C
Output tray Holds the ejected paper. When you start printing, this tray is ejected
D
Edge guide Feeds the paper straight into the printer. Slide to the edges of the
E
Paper cassette Loads paper.
F
>
Front
paper.
to t the paper size automatically. To store the tray, push it manually
or select
paper.
on the control panel.
Document cover Blocks external light while scanning.
A
Scanner glass Place the originals. You can place the originals that are not fed from
B
the ADF such as envelopes or thick books.
Control panel Allows you to make settings and perform operations on the printer.
C
Also displays the printer’s status.
External interface USB port Connects memory devices.
D
Ink tank cover Open to rell the ink tank.
E
Ink tank Supplies ink to the print head.
F
Ink tank cap Open to rell the ink tank.
G
19
Part Names and Functions
Inside
>
Inside
Maintenance box cover Open when replacing the maintenance box. The maintenance box is
A
a container that collects a very small amount of surplus ink during
cleaning or printing.
Scanner unit Scans placed originals. Open to remove jammed paper. This unit
B
should usually be kept closed.
Print head Ink is ejected from the print head nozzles underneath.
C
Transportation lock Stops ink supply. Set to the locked (Transport) position when
D
transporting the printer.
Inner cover Open to remove jammed paper.
E
20
Part Names and Functions
Rear
>
Rear
Rear cover Remove when removing jammed paper.
A
AC inlet Connects the power cord.
B
LINE port Connects a phone line.
C
USB port Connects a USB cable to connect with a computer.
D
LAN port Connects a LAN cable.
E
EXT. port Connects external phone devices.
F
21
Guide to the Control Panel
Control Panel.....................................................23
Home Screen Conguration.......................................... 23
Menu Screen
Job/Status Screen Conguration....................................... 26
Entering Characters................................................ 27
Viewing Animations................................................27
Conguration
...........................................25
Guide to the Control Panel
Control Panel
>
Home Screen Conguration
A
B
C
D
E
F
Turns the printer on or o.
Unplug the power cord when the power light is o.
Displays the home screen.
Displays menus and messages. You can change the angle of the control panel.
When no operations are performed for a specic length of time, the printer enters sleep mode and the display
turns o. Tap anywhere on the touch screen to turn on the display. Depending on the current settings, pressing
the power button wakes the printer from sleep mode.
Displays the Help screen.
You can check solutions to problems from here.
Stores the output tray.
Turns on when received documents that have not yet been read, printed, or saved, are stored in the printer's
memory.
Home Screen Conguration
23
Guide to the Control Panel
>
Home Screen Conguration
A
B
C
D
E
Displays the Printer Status screen.
You can check the approximate service life of the maintenance box.
Displays the network connection status. See the following for more details.
“Guide to the Network Icon” on page 25
Displays the Device Sound Settings screen.
You can set Mute and Quiet Mode. You can also access the Sounds menu from this screen. You
can also make this setting from the Settings menu.
Settings > General Settings > Basic Settings > Sounds
Indicates whether or not Quiet Mode is set for the printer. When this
feature is enabled, the noise made by printer operations is reduced, but
print speed may slow down. However, noises may not be reduced
depending on the selected paper type and print quality.
Indicates that Mute is set for the printer.
Select the icon to enter sleep mode. When the icon is grayed out, the printer cannot enter sleep
mode.
Indicates that the user restriction feature is enabled. Select this icon to log in to the printer. You
need to select a user name and then enter a password. Contact your printer administrator for
login information.
F
Displays each menu.
G
❏ Copy
Allows you to copy documents.
❏ Scan
Allows you to scan documents and save them to a memory device or a computer.
❏ Fax
Allows you to send faxes.
❏ Presets
Allows you to register frequently used settings for copying, scanning, or faxing as a preset.
❏ Memory Device
Allows you to print JPEG or TIFF data on a memory device such as a USB
❏ Fax Box
Allows you to store received documents, documents to be sent, or documents for polling faxes.
❏
Condential
Allows you to print a password protected job sent from the printer driver.
When
Displays the Fax Data Information screen. The number displayed indicates the number of faxes
that have not yet been read, printed, or saved.
Job
is displayed, a user with access permission has logged in. Select the icon to logout.
drive connected to the printer.
ash
❏ Settings
Allows you to make settings related to maintenance, printer settings, and operations.
Job/Status Displays on-going jobs that are standing by. Tap to display the type of jobs, arrival timer, user
H
names, and so on as a list. The number displayed indicates the number of jobs that are standing
by.
24
Guide to the Control Panel
>
Menu Screen Conguration
I
J
Stops the current operation. The shape of this icon diers slightly except when displayed on the
home screen. The icon is displayed depending on the situation.
Scrolls the screen to the right.
Guide to the Network Icon
The printer is not connected to a wired (Ethernet) network or unset it.
The printer is connected to a wired (Ethernet) network.
The printer is not connected to a wireless (Wi-Fi) network.
The printer is searching for SSID, unset IP address, or having a problem with a wireless
(Wi-Fi) network.
The printer is connected to a wireless (Wi-Fi) network.
The number of bars indicates the signal strength of the connection. The more bars
there are, the stronger the connection.
The printer is not connected to a wireless (Wi-Fi) network in Wi-Fi Direct (Simple AP)
mode.
Menu Screen
The printer is connected to a wireless (Wi-Fi) network in Wi-Fi Direct (Simple AP) mode.
Conguration
Returns to the previous screen.
A
Switches the list of settings using the tabs. The Basic Settings tab displays frequently used items. The Advanced tab
B
displays other items that you can set as necessary.
25
Guide to the Control Panel
C
Displays the list of setting items. When is displayed, you can view additional information by selecting the icon.
Make settings by selecting the item or adding a check mark. When you have changed an item from the user default
or the factory default,
Grayed out items are not available. Select the item to check why it is unavailable.
is displayed on the item.
>
Job/Status Screen Conguration
If any problems occur,
Starts operations using the current settings. Items vary depending on the menu.
D
Presets Displays the preset list. You can register current setting as a preset, or load registered presets.
Copies Displays the on-screen keypad allowing you to enter the number of copies.
Preview Displays a preview of the image before printing, copying, scanning, or sending faxes.
x
is displayed on the item. Select the icon to check how to solve the problem.
Starts printing, copying, scanning, or sending faxes.
Job/Status Screen Conguration
Select Job/Status on the home screen to display the Job/Status screen.You can check the status of the printer or the
jobs.
Switches the displayed lists.
A
Filter the jobs by functional.
B
When Active is selected, displays the list of ongoing jobs and jobs waiting to be processed.
C
When Log is selected, displays the job history.
You can cancel jobs or check the error code displayed in the history when the job has failed.
Indicates the approximate service life of the maintenance box.
D
Displays any errors that have occurred in the printer. Select the error from the list to display the error message.
E
Related Information
& “Error Code is Displayed on the Status Menu” on page 219
26
Guide to the Control Panel
>
Viewing Animations
Entering Characters
You can enter characters and symbols by using on-screen keyboard when you make network settings, and so on.
A
B
C
D
E
F
G
H
Indicates the character count.
Moves the cursor to the input position.
Switches between upper case and lower case or numbers and symbols.
Switches the character type.
: You can enter numbers and symbols.
: You can enter letters.
Enters frequently used email domain addresses or URLs by simply selecting the item.
Enters a space.
Enters character.
Deletes a character to the left.
Viewing Animations
You can view animations of operating instructions such as loading paper or removing jammed paper on the LCD
screen.
❏ Select
: Displays the help screen. Select How To and select the items that you want to view.
27
Guide to the Control Panel
❏ Select How To at the bottom of the operation screen: Displays the context-sensitive animation. Note that the
animation depends on the printer model.
>
Viewing Animations
28
Loading Paper
Paper Handling Precautions.......................................... 30
Paper Size and Type Settings..........................................30
Loading Paper.................................................... 31
Loading Paper
>
Paper Size and Type Settings
Paper Handling Precautions
❏ Read the instruction sheets supplied with the paper.
❏ To achieve high-quality printouts with genuine Epson paper, use the paper in the environment stated on the
sheets supplied with the paper.
❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the
printable side.
❏ If the paper is curled, atten it or curl it slightly in the opposite direction before loading. Printing on curled
paper may cause paper jams and smears on the printout.
❏ Paper feed problems may occur frequently for manual 2-sided printing when printing on one side of pre-
printed paper. Reduce the number of sheets to half or less, or load one sheet of paper at a time if paper jams
continue.
❏ Make sure you are using long-grain paper. If you are not sure what type of paper you are using, check the paper
packaging or contact the manufacturer to
❏ Fan and align the edges of the envelopes before loading. When the stacked envelopes are pued up with air,
press them down to atten them before loading.
conrm
the paper
specications.
Related Information
& “Unavailable Paper Types” on page 294
Paper Size and Type Settings
If you register the paper size and type on the screen displayed when you insert the paper cassette, the printer
informs you when the registered information and print settings dier. is prevents you from wasting paper and
30
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