Epson C11CH65301A1 User Manual

User's Guide

CMP0155-02 EN

SC-T5400 Series/SC-T5400M Series/SC-T3400 Series/SC-T3400N Series User's Guide

Copyrights and Trademarks

No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The information contained herein is designed only for use with this Epson printer. Epson is not responsible for any use of this information as applied to other printers.

Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.

Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.

Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko Epson Corporation.

EPSON, EPSON EXCEED YOUR VISION, EXCEED YOUR VISION, and their logos are registered trademarks or trademarks of Seiko Epson Corporation.

Microsoft

Apple, Mac, macOS, OS X, Bonjour, Safari, ColorSync, iPad, iPhone, iPod touch, iBeacon, AirPrint, and the AirPrint Logo are registered trademarks of Apple, Inc.

Chrome

Intel

Adobe and Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.

HP-GL/2

The SuperSpeed USB Trident Logo is a registered trademark of USB Implementers Forum, Inc.

General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.

, Windows®, and Windows Vista® are registered trademarks of Microsoft Corporation.

, Chrome OS™, and Android™ are trademarks of Google Inc.

™

is a registered trademark of Intel Corporation.

and HP RTL® are registered trademarks of Hewlett-Packard Corporation.

SC-T5400 Series/SC-T5400M Series/SC-T3400 Series/SC-T3400N Series User's Guide

Contents

Copyrights and Trademarks

Introduction

Notes on Manuals.......................... 6

Meaning of Symbols...................... 6

Illustrations............................ 6

Product Model Descriptions................ 6

Manual Organization..................... 6

Viewing Video Manuals................... 6

Viewing PDF Manuals.................... 7

Printer Parts.............................. 8

Front................................. 8

Scanner (SC-T5400M Series only). . . . . . . . . . . . 9

Inside................................ 11

Side (right side)......................... 13

Control panel.......................... 15

Home screen operations.................. 15

Features of Printer........................ 18

Realizing High Productivity................ 18

Realizing High Resolution................. 18

Insistence on Ease-of-Use................. 18

Notes on Usage and Storage.................. 20

Installation space....................... 20

Notes when using the printer............... 20

Notes when not using the printer............ 21

Notes on handling ink cartridges............ 21

Notes on handling paper.................. 22

Saving Power............................ 23

Windows............................. 29

Mac................................. 29

Changing the Network Connection Methods

Switching to Wired LAN.................... 30

Switching to Wireless LAN.................. 30

Directly Connection Wirelessly (Wi-Fi Direct). . . . 31

Loading and Setting the Paper

Notes on Loading the Paper.................. 32

Paper Load Position....................... 32

Loading and Removing the Roll Paper.......... 33

Loading Roll Paper...................... 33

Cutting the Roll Paper.................... 36

Removing Roll Paper..................... 38

Loading and Removing Cut Sheet (1 sheet)....... 40

Loading Cut Sheet (1 sheet)................ 40

Removing Cut Sheet (1 Sheet).............. 41

Setting Loaded Paper....................... 42

For Roll Paper.......................... 42

For Cut Sheet (1 sheet)................... 43

Optimizing Paper Settings (Media Adjust)....... 46

Notes on Making Adjustments.............. 46

Easy Adjustment........................ 46

Paper Feed Adjust (Auto)................. 47

Print Head Alignment (Auto).............. 47

Introducing the Software

Provided Software......................... 24

Built-in Software in the Printer............... 25

How to Use Web Config.................... 26

How to Start........................... 26

Closing............................... 26

Function Summary...................... 26

How to Use Epson Edge Dashboard. . . . . . . . . . . . 27

How to Start........................... 27

Closing............................... 27

Updating Software or Installing Additional

Software................................ 28

Checking Whether Updates Available and

Updating Software...................... 28

Receiving Update Notifications............. 28

Uninstalling Software...................... 29

Printing with the Printer Driver from Your Computer

Basic Operating Procedures (Windows)......... 49

Printing Procedure...................... 49

Canceling Printing...................... 51

Customizing the Printer Driver............. 52

Basic Operating Procedures (Mac)............. 55

Printing Procedure...................... 55

Canceling Printing...................... 57

Customizing the Printer Driver............. 57

Printing CAD Drawings.................... 59

Enlargements and Horizontal and Vertical

Banners................................ 61

Fitting Documents to the Width of the Roll

Paper................................ 62

Fitting Documents to the Output Size. . . . . . . . 63

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Contents

Choosing a Print Size.................... 65

Printing at Non-Standard Sizes............... 66

Borderless Printing........................ 70

Types of Borderless Printing Methods........ 70

Supported Paper........................ 70

About Roll Paper Cutting................. 71

Setting Procedures for Printing............. 72

Correct color and print..................... 74

Color Management Printing................. 78

About Color Management................. 78

Color Management Print Settings........... 78

Setting color management with the

applications........................... 79

Setting color management with the printer

driver................................ 81

Multi-Page Printing (N-up).................. 85

Folded 2-Sided Printing (Windows only). . . . . . . . 86

Poster Printing (Windows Only).............. 87

Printing Multiple Documents (Layout Manager)

(Windows Only).......................... 92

Setting Procedures for Printing............. 93

Saving and Recalling Settings............... 94

Printing Using the HP-GL/2 or HP RTL Mode from a Computer

Printer Settings........................... 95

Basic Print Settings...................... 95

HP-GL/2 Specific Print Settings............. 95

CAD Application Settings................... 96

Printing without Using the Printer Driver

Using AirPrint........................... 97

Direct Printing via the Web (Upload and Print)

(SC-T5400M Series Only). . . . . . . . . . . . . . . . . . . 97

Function Summary...................... 97

Upload and Print Procedure............... 97

Printing Files from a Shared Folder (Print from

Folder) (SC-T5400M Series Only)............. 98

Function Summary...................... 98

Preparing a Shared Folder................. 98

Print from Folder Procedure............... 99

Direct Printing of Files on USB Flash Memory.... 99

Copy (SC-T5400M Series Only)

Placing Documents in the Scanner............ 101

Loadable Document Sizes................ 101

Loadable Paper Types................... 101

Documents That Cannot Be Loaded......... 101

When loading documents that are thin, that are easily torn, or that you do not want to

damage.............................. 102

How to Load Documents................... 102

Procedure for Copying.................... 103

Scanning (SC-T5400M Series Only)

Function Summary....................... 104

Preparing to Scan........................ 104

Procedure for Scanning.................... 105

Scanning and Saving an Image to a Shared

Folder or FTP Server.................... 105

Scanning and Attaching an Image to an Email

................................... 106

Scanning and Saving an Image to a Memory

Device.............................. 107

Making Enlarged Copies with an A3 or A4 Scanner (SC-T5400 Series/SCT3400 Series/SC-T3400N Series Only)

Connecting the Scanner.................... 108

Making Enlarged Copies................... 109

Placing Documents in the Scanner............ 110

Using the Menu

Menu List.............................. 111

Paper Setting menu....................... 133

Roll Paper menu....................... 133

Cut Sheet (1 sheet) menu................. 137

Printer Status menu....................... 139

Settings menu........................... 140

General Settings....................... 140

Maintenance.......................... 160

Printer Status/Print..................... 161

Enlarged Copy menu (SC-T5400 Series/SC-

T3400 Series/SC-T3400N Series Only)......... 162

Memory Device menu..................... 164

Copy menu (SC-T5400M Series Only) ......... 167

Scan menu (SC-T5400M Series Only).......... 171

Network Folder menu (SC-T5400M Series Only)

..................................... 179

SC-T5400 Series/SC-T5400M Series/SC-T3400 Series/SC-T3400N Series User's Guide

Contents

Maintenance

Cleaning the Platen....................... 182

Handling of Used Consumables.............. 183

Replacing Ink Cartridges................... 183

Replacing Maintenance Box................. 185

Replacing the Cutter...................... 186

Problem Solver

What to do When a Message is Displayed. . . . . . . 188

When a Maintenance Call/Printer Error Occurs

..................................... 189

Troubleshooting......................... 190

You cannot print (because the printer does not

work)............................... 190

The print head moves, but nothing prints.. . . . 192

The prints are not what you expected........ 193

Feeding or ejecting problems.............. 205

Others.............................. 209

Copying or Scanning Problems (SC-T5400M

Series Only).......................... 209

Where To Get Help

Technical Support Web Site................. 233

Contacting Epson Support.................. 233

Before Contacting Epson................. 233

Help for Users in North America........... 234

Help for Users in Europe................. 234

Help for Users in Australia............... 234

Help for Users in Singapore............... 235

Help for Users in Thailand................ 235

Help for Users in Vietnam................ 235

Help for Users in Indonesia............... 235

Help for Users in Hong Kong.............. 236

Help for Users in Malaysia................ 236

Help for Users in India.................. 236

Help for Users in the Philippines........... 237

Appendix

Options and Consumable Products........... 214

Epson Special Media.................... 214

Ink Cartridges......................... 214

Others.............................. 215

Supported Media......................... 216

Epson Special Media Table............... 216

Supported Commercially Available Paper..... 220

Printable area........................... 223

Roll Paper............................ 223

Cut Sheet............................ 224

Moving or Transporting the Printer........... 225

Notes for Moving or Transporting the Printer

................................... 225

Moving to a Different Location in the Same

Building............................. 225

When Transporting..................... 226

Handling if Transporting/Leaving the Printer

in an Environment of -10°C or Less. . . . . . . . . 226

System Requirements..................... 227

Printer Driver......................... 227

Web Config.......................... 228

Specifications Table....................... 230

For European users..................... 232

SC-T5400 Series/SC-T5400M Series/SC-T3400 Series/SC-T3400N Series User's Guide

Introduction

Notes on Manuals

Meaning of Symbols

Warning:

Caution:

Important:

Warnings must be followed to avoid serious bodily injury.

Cautions must be followed to avoid bodily injury.

Important must be followed to avoid damage to this product.

Manual Organization

The manuals for the product are organized as shown below.

You can view the PDF manuals using Adobe Acrobat Reader or Preview (Mac).

Setup Guide (booklet)

Operator's Guide (booklet or PDF)

General Information (PDF)

Online Manual

Provides information on how to setup the printer after unpacking it from the box. Make sure you read this manual to perform operations safely.

Provides selected information on how to use the printer and frequently used features of the printer.

Provides important safety instructions, printer specifications and contact details.

Note:

Notes contain useful or additional information on the operation of this product.

Indicates related reference content.

Illustrations

The illustrations may differ slightly from the model you are using. Please be aware of this when using the manuals.

Product Model Descriptions

Some models described in this manual may not be sold in your country or region.

User's Guide (this manual)

Administrator's Guide (PDF)

Provides overall information and instructions on using the printer and on solving problems.

Provides network administrators with information on management and printer settings.

Viewing Video Manuals

The video manuals have been uploaded to YouTube.

Click Epson Video Manuals from the top page of Online Manuals, or click the following blue text to view the manuals.

Epson Video Manuals

SC-T5400 Series/SC-T5400M Series/SC-T3400 Series/SC-T3400N Series User's Guide

Introduction

Click the title to open the relevant page.

If the subtitles are not displayed when you play the video, click the subtitles icon shown in the image below.

Click [+] to open the titles lower in the hierarchy.

If the reference is in blue text, click the blue text to

open the relevant page.

To return to the original page, do the following.

For Windows

While pressing the Alt key, press the .

For Mac

While pressing the command key, press the .

You can input and search for keywords, such as

the names of items you want to confirm.

Viewing PDF Manuals

This section uses the Adobe Acrobat Reader DC as an example to explain the basic operations for viewing the PDF in Adobe Acrobat Reader.

For Windows

Right click on a page in the PDF manual and select Find in the menu that is displayed to open the search toolbar.

For Mac

Select Find in the Edit menu to open the search toolbar.

To enlarge the text in the display that is too small

to see well, click

. Click to reduce the size. To specify a part of an illustration or screenshot to enlarge, do the following.

For Windows

Right click on the page in the PDF manual and select Marquee Zoom in the menu that is displayed. The pointer changes to a magnifying glass, use it to specify the range of the place you want to enlarge.

For Mac

Click View menu - Zoom - Marquee Zoom in this order to change the pointer to a magnifying glass. Use the pointer as a magnifying glass to specify the range of the place you want to enlarge.

Click to print the PDF manual.

Each time it is clicked the bookmarks are hidden

or shown.

Opens the previous page or next page.

SC-T5400 Series/SC-T5400M Series/SC-T3400 Series/SC-T3400N Series User's Guide

Introduction

Printer Parts

Front

The illustration shows the SC-T3400 Series (24 inch model with stand).

A Front cover

Open the cover when cleaning inside of the printer or clearing jams.

B Maintenance box cover

Open the cover when replacing the Maintenance Box.

U “Replacing Maintenance Box” on page 185

C Paper basket

Output from the printer collects in this basket, keeping the media clean and free of creases.

D Casters

There are two casters on each leg. The casters are normally kept locked once the printer is in place.

E Cartridge cover

Open when replacing ink cartridges.

U “Replacing Ink Cartridges” on page 183

SC-T5400 Series/SC-T5400M Series/SC-T3400 Series/SC-T3400N Series User's Guide

Introduction

F Control panel

U “Control panel” on page 15

G Roll paper cover

This cover protects the loaded roll paper and prevents dust from entering inside the printer. Except when loading or removing roll paper, it should be closed when using the printer.

U “Loading Roll Paper” on page 33

H Alert lamp

This lamp lights or flashes when an error occurs.

Lights or flashes: An error occurred. How the lamp lights or flashes varies with the type of error. The control

panel displays a description of the error.

Off: No error.

I Cut sheet cover

Open the cover when loading a cut sheet of paper.

U “Loading Cut Sheet (1 sheet)” on page 40

Scanner (SC-T5400M Series only)

A Document guide

This guide allows you to feed originals straight into the printer.

SC-T5400 Series/SC-T5400M Series/SC-T3400 Series/SC-T3400N Series User's Guide

Introduction

B Scanner's paper slot

This paper slot is for feeding originals that you are copying or scanning.

C Scanner cover

Open this when there is a paper jam, or when you want to clean the scanner.

SC-T5400 Series/SC-T5400M Series/SC-T3400 Series/SC-T3400N Series User's Guide

Introduction

Inside

A Spindle holder

There is a holder on both the left and right sides. Place the both ends of the spindle.

U “Loading Roll Paper” on page 33

B Paper slot

The slot through which roll paper and cut sheets are fed during printing.

C Print head

Fires ink via high density nozzles while moving left and right to print.

D Attachments

Attach them to the spindle for loading a 3 inch core roll of plain paper.

U “Loading Roll Paper” on page 33

E Spindle

When loading roll paper into the printer, insert this through the roll paper.

F Movable flange (transparent)

This fixes the roll paper placed on the spindle. Attach or detach it when placing or removing roll paper on/ from the spindle.

SC-T5400 Series/SC-T5400M Series/SC-T3400 Series/SC-T3400N Series User's Guide

Introduction

G Guide

When loading a cut sheet of paper, load the sheet while sliding its edge against the guide.

U “Loading and Removing Cut Sheet (1 sheet)” on page 40

SC-T5400 Series/SC-T5400M Series/SC-T3400 Series/SC-T3400N Series User's Guide

Introduction

Side (right side)

A USB port (for USB flash drive)

You can insert USB flash drive for direct printing.

U “Direct Printing of Files on USB Flash Memory” on page 99

B Vents

Do not block the vents. U “Installation space” on page 20

C AC inlet

Connect the supplied power cable here.

D USB port

Use when connecting to a computer using a USB cable.

E OPTION port

Connect a scanner to perform enlarged copying.

U “Making Enlarged Copies with an A3 or A4 Scanner (SC-T5400 Series/SC-T3400 Series/SC-T3400N Series

Only)” on page 108

F LAN port

Connects the LAN cable.

SC-T5400 Series/SC-T5400M Series/SC-T3400 Series/SC-T3400N Series User's Guide

Introduction

G Data light (yellow)

The network connection status and data reception are indicated by a lit or flashing light.

On: Connected.

Flashing: Receiving data.

H Status light (green, orange)

The color indicates the network transmission speed.

Off: 10BASE-T

Orange: 100BASE-TX

Green: 1000BASE-T

SC-T5400 Series/SC-T5400M Series/SC-T3400 Series/SC-T3400N Series User's Guide

Introduction

Control panel

A Home button

Touch this button while a menu is displayed to return to the Home screen. The home button is off when it cannot be used during operations such as paper feeding.

P light (power light)

On : The power is on.

Home screen operations

Overview of Home screen operations U Operator's Guide (booklet or PDF)

A Information display area

Displays the printer's status, error messages, and so on.

Flashing : The printer is performing a

process such as starting up, powering off, data receiving, or print head cleaning. Please wait without performing any operation until this light stops flashing. Do not disconnect the power cord.

Off : The power is off.

P button (power button)

Turns the power on and off.

D Screen

This is a touch panel to display the printer's status, menus, error messages, and so on. You can select the menu items and options displayed on this screen by gently touching (tapping) them, and scroll the screen by moving your finger while it remains touching the screen.

B Roll paper information area

❏ When roll paper is loaded

Displays information on the loaded roll paper. When Manage Remaining Amount is set to On, the approximate remaining amount (remaining length) is displayed. Touching this area displays a menu to perform operations such as setting and adjusting the roll paper. U “Roll Paper menu” on page 133

❏ When roll paper is not loaded

Displays "---". Touching this area displays the procedure for loading roll paper.

C Paper Setting menu button

Touch this button when loading, removing, setting, or adjusting paper.

❏ See the following for more details on Roll Paper.

U “Loading and Removing the Roll Paper” on

page 33

Menu descriptions U “Roll Paper menu” on page 133

❏ See the following for more details on Cut Sheet(1

sheet). U “Loading and Removing Cut Sheet (1 sheet)” on

page 40

Menu descriptions U “Cut Sheet (1 sheet) menu” on page 137

SC-T5400 Series/SC-T5400M Series/SC-T3400 Series/SC-T3400N Series User's Guide

Introduction

D Printer Status menu button

Touch this button when you want to check the status of consumables or details of displayed notifications. U “Printer Status menu” on page 139

E Settings menu button

Touch this button when you want to perform maintenance or configure the printer operation settings, network settings, or other settings. See the following for more details. U “Settings menu” on page 140

F Information icon

When there are notifications, such as consumable remaining amount low warnings, the number of notifications is indicated by a badge at the top right of this icon. If you touch this icon when the badge is displayed, a list of the notifications that require your action is displayed. Touching each item displays instructions on what to do. If you do not perform the actions, the badge will not disappear.

Wi-Fi Direct (simple AP) connection is enabled.

H Consumables status icon

Estimates of the remaining amounts of ink cartridges and the empty space in the Maintenance Box are indicated by the length of the bars. The shorter a bar is, the lower the remaining amount of ink or space.

When

is displayed, the remaining amount of the corresponding ink cartridge or the amount of empty space in the Maintenance Box is low. Touching the icon displays the consumables status screen so that you can check the ink cartridge and Maintenance Box product numbers. This is a shortcut button for Supply Status in the Printer Status menu.

U “Printer Status menu” on page 139

G Network icon

The network connection status is indicated by an icon as shown below.

Touching the icon allows you to switch the network connection status.

U “Changing the Network Connection Methods”

on page 30

Not connected to a wired LAN or the wired LAN or wireless LAN not set.

Connected to a wired LAN.

Wireless LAN (Wi-Fi) is disabled.

Searching for SSID, IP address not set, or signal strength is 0 or poor.

Connected to a wireless LAN (Wi-Fi). The number of lines indicates the signal strength. The more lines there are, the better the signal strength.

Wi-Fi Direct (simple AP) connection is disabled.

SC-T5400 Series/SC-T5400M Series/SC-T3400 Series/SC-T3400N Series User's Guide

Introduction

Note:

❏ Connecting a supported scanner to the printer

displays a Enlarged Copy button on the screen (SC-T5400 Series/SC-T3400 Series/SC-T3400N Series only). Inserting USB flash drive into the printer displays a Memory Device button on the screen.

U “Making Enlarged Copies with an A3 or A4

Scanner (SC-T5400 Series/SC-T3400 Series/SCT3400N Series Only)” on page 108

U “Direct Printing of Files on USB Flash

Memory” on page 99

❏ The Copy, Scan, and Network Folder buttons

appear on the SC-T5400M Series.

U “Copy (SC-T5400M Series Only)” on

page 101

U “Scanning (SC-T5400M Series Only)” on

page 104

U “Printing Files from a Shared Folder (Print

from Folder) (SC-T5400M Series Only)” on page 98

SC-T5400 Series/SC-T5400M Series/SC-T3400 Series/SC-T3400N Series User's Guide

Introduction

Features of Printer

Realizing High Productivity

High-speed printing

The speeds of the print head and paper feed have been increased for faster printing.

The printer is equipped with a high-speed rotary cutter for quick cutting, significantly increasing productivity.

Support for large-capacity roll paper

Roll paper up to 170 mm outer diameter can be loaded. This reduces roll paper replacement time and person-hours, enabling efficient high-volume printing.

Reducing print waste with the print head nozzle self-cleaning function

The printer has a Self Check and Cleaning function that automatically detects and removes clogging of print head nozzles. This reduces decreases in print quality from clogging.

U “General Settings - Printer Settings” on page 142

Posters and displays that are vivid and also allow for short-term outdoor display

Posters with vivid hues can be printed simply by selecting, for example, Poster (Photo)/Perspective in Select Target of the supplied printer driver.

Short-term outdoor display is even supported since ink that also has excellent light fastness is used.

Your posters will last even longer if you use lamination processing.

The effect differs depending on the paper.

Insistence on Ease-of-Use

Back and side can be placed next to a wall

All work, such as replacing ink cartridges, maintenance boxes, and cutters, as well as loading roll paper and originals (SC-T5400M Series only), are done from the front of the printer, allowing the back and side of the printer to be placed against a wall. You do no need to turn the printer around, thus it can easily be situated in confined spaces.

See the following for dimensions.

Realizing High Resolution

CAD drawings that are clear, legible, and can even be used safely outdoors

Newly-developed Epson UltraChrome XD2 ink enables the printer to produce extremely detailed drawings both in black and white and in color.

The supplied printer driver offers a line drawing mode, making it easier to optimize printing for line drawing and, through unsurpassed reproduction of line drawing and fine lines in the form of connected lines, diagonals, and curves, ensuring the best possible results when the printer is used for drawings.

In addition, you can even safely take your drawings outdoors with you because they are printed using ink with excellent water resistance.

U “Printing CAD Drawings” on page 59

U “Specifications Table” on page 230

Checking current operating status even from afar thanks to an alert lamp

Errors such as ink or paper running out are immediately obvious even at a distance, thanks to the large, highly visible alert lamp.

Smooth operation while checking the operating instructions on the screen

In addition to having a screen design that enables intuitive operation, this printer allows you to check illustrated instructions of operations such as how to load paper.

U Operator's Guide (booklet or PDF)

SC-T5400 Series/SC-T5400M Series/SC-T3400 Series/SC-T3400N Series User's Guide

Introduction

Printer driver that is simple and easy to operate

Print settings can be optimized simply by choosing the desired use or target. This spares you the trouble of adjusting print settings individually. When you select a Source setting, printing failures due to paper loading mistakes are reduced because the size and type of paper loaded in the printer are applied automatically. In addition to checking the set conditions in an illustration in the printer driver, you can also check a detailed image in the preview screen before printing.

Support for wireless LAN connection

This printer can be freely placed where desired without considering cable routing because it can connect with a computer via a wireless LAN to print. Of course, it also supports a wired LAN connection.

Furthermore, even if your device is not connected to a LAN, this printer also allows printing by directly connecting with it using Wi-Fi Direct.

U “Switching to Wireless LAN” on page 30

U “Directly Connection Wirelessly (Wi-Fi Direct)”

on page 31

Installing a color sensor (SC-T5400M Series)

By installing a color sensor, shadows from creases are less likely to appear in the results of copies and scans.

The color sensor also improves the reproduction of highlighted parts when you copy or scan originals that have parts written in highlighter.

SC-T5400 Series/SC-T5400M Series/SC-T3400 Series/SC-T3400N Series User's Guide

Introduction

Notes on Usage and Storage

Installation space

Make sure that you secure the following space, clear of any other objects, so that paper ejection and consumable replacement are not obstructed.

See the “Specifications Table” for the external dimensions of the printer.

U “Specifications Table” on page 230

SC-T5400 Series/SC-T5400M Series/SC-T3400 Series

W D H

SC-T3400N

Series

1230 mm 1288 mm 735 mm

Notes when using the printer

Note the following points when using this printer to avoid breakdowns, malfunctions, and print quality decline.

❏ When using the printer, observe the operating

temperature and humidity range described in the "Specifications Table". U “Specifications Table” on page 230 Even when the conditions above are met, you may not be able to print properly if the environmental conditions are not suitable for the paper. Be sure to use the printer in an environment where the paper's requirements are met. For more details, see the documentation supplied with the paper. Also, when operating in dry areas, air conditioned environment, or under direct sunlight, maintain the appropriate humidity.

SC-T5400

Series/

SC-T5400M

Series

SC-T3400

Series

SC-T3400N Series

W D H

1535 mm 1350 mm 1210 mm

1230 mm 1350 mm 1210 mm

❏ Do not install the printer next to heat sources or

directly in the path of air from a ventilator or air conditioner. Failure to observe this precaution could result in the print head nozzles drying and clogging.

❏ The print head may not be capped (i.e., may not

move to the right-hand side) if an error occurs and the printer is turned off without first resolving the error. Capping is a function for automatically covering the print head with a cap (lid) to prevent the print head from drying out. In this case, turn on the power and wait a while until capping is performed automatically.

❏ When the power is on, do not remove the power

plug or cut the power at the breaker. The print head may not be capped properly. In this case, turn on the power and wait a while until capping is performed automatically.

❏ The printer may automatically perform print

head cleaning to maintain good printing quality. Please wait until cleaning finishes without opening any of the covers or turning off the power.

SC-T5400 Series/SC-T5400M Series/SC-T3400 Series/SC-T3400N Series User's Guide

Introduction

Notes when not using the printer

If you are not using it, note the following points when storing the printer. If it is not stored correctly, you may not be able to print properly the next time it is used.

❏ When storing the printer, store it flat with the ink

cartridges installed. Do not place the printer tilted, upright, or upside down.

❏ If you do not print for a long time, the print head

nozzles may become clogged. We recommend that you print once a week to prevent the print head from clogging.

❏ The roller may leave an impression on paper that

is left in the printer. This can also cause wavy or curled paper resulting in paper feeding problems or the print head could be scratched. Remove any paper when storing.

❏ Store the printer after confirming that the print

head has been capped (the print head is positioned at the far right). If the print head is left uncapped for a long time, the print quality may decline.

Note:

If the print head is not capped, turn the printer on, and then turn it off.

❏ To prevent the accumulation of dust and other

foreign matter in the printer, close all covers before placing it in storage. If the printer will be not be used for an extended period, protect it with an anti-static cloth or other cover. The print head nozzles are very small, and they can become clogged easily if fine dust gets on the print head, and you may not be able to print properly.

❏ The print head may fail if the environmental

temperature becomes -10°C or lower. If the environmental temperature in the room or during transport is expected to become -10°C or lower, be sure to discharge the ink in advance. U “Handling if Transporting/Leaving the

Printer in an Environment of -10°C or Less” on page 226

Notes on handling ink cartridges

Note the following points when handling ink cartridges to maintain good print quality.

❏ The ink cartridges packaged with your printer are

partly used during initial setup. In order to produce high quality printouts, the print head in your printer will be fully charged with ink. This one-off process consumes a quantity of ink and therefore these cartridges may print fewer pages compared to subsequent ink cartridges.

❏ We recommend that ink cartridges be stored at

room temperature out of direct sunlight and used before the expiry date printed on the packaging.

❏ To ensure good results, we recommend that all

the ink in the cartridge be used within a year of installation.

❏ Ink cartridges that have been stored at low

temperatures for an extended period should be allowed to return to room temperature over a period of at least four hours.

❏ Do not touch the IC chips on the ink cartridges.

You may not be able to print properly. U “Replacing Ink Cartridges” on page 183

❏ Install ink cartridges into all slots. You cannot

print if any of the slots are empty.

❏ Do not leave the printer without ink cartridges

installed. The ink in the printer may dry, preventing it from printing as expected. Leave ink cartridges in all slots even while you do not use the printer.

❏ The ink level and other data are stored in the IC

chip, allowing cartridges to be used after being removed and replaced.

❏ To avoid getting dirt on the ink supply port, store

the removed ink cartridge properly. The ink supply port has a valve in it so it does not need to be capped.

❏ Removed ink cartridges may have ink around the

ink supply port, so be careful not to get any ink on the surrounding area when removing the cartridges.

SC-T5400 Series/SC-T5400M Series/SC-T3400 Series/SC-T3400N Series User's Guide

Introduction

❏ To maintain the quality of the print head, this

printer stops printing before ink cartridges are completely expended.

❏ Although the ink cartridges may contain recycled

materials, this does not affect printer function or performance.

❏ Do not dismantle or remodel ink cartridges. You

may not be able to print properly.

❏ Do not drop or otherwise subject an ink cartridge

to a strong impact. Ink may leak from the cartridge.

❏ A mixture of color inks may be used to print

black depending on the paper type and print quality settings even for black and white and grayscale printing.

Notes on handling paper

Note the following points when handling and storing the paper. If the paper is not in good condition, print quality may decline.

Check the documentation supplied with each paper.

❏ Do not wet the paper.

❏ Do not throw away the paper packaging as you

can use it for storing the paper.

❏ Avoid locations that are subject to direct sunlight,

excessive heat, or humidity.

❏ Keep cut sheets in their original package after

opening, and keep them in a flat place.

❏ Remove roll paper that is not in use from the

printer. Rewind it correctly and then store it in the original packaging that came with the roll paper. If you leave the roll paper in the printer for a long time, its quality may decline.

Notes on handling printed paper

To maintain long lasting, high quality print results, note the following points.

❏ Do not rub or scratch print outs. If they are

rubbed or scratched, the ink may peel off.

❏ Do not touch the surface of print outs. The ink

may peel off.

Notes on Handling

❏ Use Epson special media under normal room

conditions (temperature: 15 to 25°C, humidity: 40 to 60%).

❏ Do not fold the paper or scratch the surface of the

paper.

❏ Avoid touching the printable surface of the paper

with your bare hands. Moisture and oils from your hands can affect print quality.

❏ Handle paper by the edges. We recommend

wearing cotton gloves.

❏ Changes in temperature and humidity may cause

paper to become wavy or curled. Check the following points.

❏ Load the paper just before printing.

❏ Do not use wavy or curled paper.

For roll paper, cut off the wavy or curled parts and then load it again. For cut sheets, use new paper.

❏ Make sure the print outs are completely dry

before folding of stacking; otherwise, the color may change where they touch (leaves a mark). These marks will disappear if they are separated immediately and dried; however, they will remain if not separated.

❏ If you put the print outs in an album before they

are completely dry, they may be blurred.

❏ Do not use a dryer to dry the print outs.

❏ Avoid direct sunlight.

❏ Prevent color distortion while displaying or

storing the print outs by following the instructions in the paper's documentation.

SC-T5400 Series/SC-T5400M Series/SC-T3400 Series/SC-T3400N Series User's Guide

Introduction

Note:

Typically, print outs and photos fade over time (color distortion) due to the effects of light and various constituents in the air. This also applies to Epson special media. However, with the correct storage method, the degree of color distortion can be minimized.

❏ See the documentation supplied with Epson special

media for detailed information on handling the paper after printing.

❏ The colors of photos, posters, and other printed

materials appear different under different lighting conditions (light sources

from this printer may also appear different under different light sources. * Light sources include sunlight, fluorescent light, incandescent light, and other types.

). The colors of print outs

Saving Power

The printer enters sleep mode or turns off automatically if no operations are performed for a set period. You can adjust the time before power management is applied. Any increase will affect the product's energy efficiency. Please consider the environment before making any change.

Power Off Timer

This function automatically turns the printer off if no errors occur, no print jobs are received, and no control panel or other operations are performed for a set period of time.

The default setting differs as follows depending on the model.

❏ SC-T5400/SC-T5400M/SC-T3400/SC-T3400N/

SC-T5480/SC-T5480M/SC-T3480N Set to 8h.

❏ SC-T5460/SC-T5460M/SC-T3460/SC-T3460N/

SC-T5430/SC-T5430M/SC-T3430 Set to Off.

Power Off Timer settings can be changed from the Basic Settings menu.

U “General Settings - Basic Settings” on page 140

Sleep mode

The printer enters sleep mode when there are no errors, no print jobs being received, and no control panel or other operations performed. When the printer enters sleep mode, the control panel's screen turns off and the internal motors and other parts switch off to consume less power.

Sleep mode is exited if a print job is received or the screen of the control panel is touched.

You can set the time it takes for the printer to enter sleep mode. At default settings, the printer enters sleep mode if no operations are performed for 15 minutes. The time it takes for the printer to enter sleep mode can be changed in the Basic Settings menu.

U “General Settings - Basic Settings” on page 140

Note:

When the printer enters sleep mode, the control panel's screen goes blank as if the power has been turned off,

but the P light remains lit.

SC-T5400 Series/SC-T5400M Series/SC-T3400 Series/SC-T3400N Series User's Guide

Introducing the Software

Provided Software

The following table lists the provided software.

The supplied software disc contains the software for Windows. When using a Mac or a computer without a disc drive, download the software from http://epson.sn and then install it.

For details on the various software, see the online help of each software or the Administrator's Guide (online manual).

Note:

Convenient software compatible with this printer is introduced on the Epson website. Please check the information from the following link.

http://www.epson.com

Software Name Function

Printer Driver Install the printer driver to take full advantage of the functionality of this printer when

printing.

U “Printing with the Printer Driver from Your Computer” on page 49

EPSON Software Updater Software to check whether there is any software update information and then notify

you and install the software if an update is available. It allows you to update the firmware and already installed software of the printer.

U “Updating Software or Installing Additional Software” on page 28

LFP Print Plug-In for Office

(Windows Only)

Epson Edge Dashboard

Plug-in software for Microsoft Office applications (Word, Excel, and PowerPoint). Installing this plug-in displays ribbon items in Office applications that give quick access to horizontal and vertical banner printing and enlarged printing.

It can be installed by selecting it in the Additional Installation screen when installing the software. You can also install it later with EPSON Software Updater.

The supported Microsoft versions are shown below.

Office 2003/Office 2007/Office 2010/Office 2013/Office 2016

Convenient software for administrating multiple printers. This enables confirmation in a list of the status of printers registered for monitoring. This also allows simple copying of Custom Paper Settings configured on a single printer to configure multiple other printers.

U “How to Start” on page 27

U “Closing” on page 27

SC-T5400 Series/SC-T5400M Series/SC-T3400 Series/SC-T3400N Series User's Guide

Introducing the Software

Software Name Function

EpsonNet Config Software to configure the initial settings of the network or change the settings of the

network in bulk when installing or relocating Epson printers and scanners.

EpsonNet Config is not installed automatically. Download it from the Epson website and then install it if necessary.

http://www.epson.com

For Windows, you can install the software from the following folder on the supplied software disc.

\\Network\EpsonNetConfig

U Administrator's Guide

*Download software from the Internet, and install. Connect the computer to the Internet and install.

Built-in Software in the Printer

The following software comes preinstalled in the printer. Start and use it from a Web browser via the network.

Software Name Function

Web Config The network security settings can be configured from Web Config. This software also

has an email notification function for notifying of printer errors and other problems.

U “How to Use Web Config” on page 26

SC-T5400 Series/SC-T5400M Series/SC-T3400 Series/SC-T3400N Series User's Guide

Introducing the Software

How to Use Web Config

This section describes how to start the software and provides a summary of its functions.

How to Start

Start the software from a web browser on a computer or smart device that is connected to the same network as the printer.

Check the IP address of the printer.

Touch connected network, and check the IP address.

Note:

The IP address can also be checked by printing a network connection check report. A report can be printed by touching the following in order from the Home screen.

Settings - General Settings - Network Settings Connection Check

Start a Web browser on a computer or smart

device connected to the printer via the network.

Enter the IP address of the printer in the

address bar of the Web browser and press the Enter or Return key.

Format:

IPv4: http://IP address of printer/

IPv6: http://[IP address of printer]/

Example:

IPv4: http://192.168.100.201/

on the Home screen, select the

Function Summary

This section introduces the main functions of Web Config. See the Administrator's Guide for more details.

Main Functions

❏ Check the printer's status, such as the remaining

amount of ink.

❏ Check and update the printer's firmware version.

❏ Configure the printer's network settings and

advanced security settings, such as SSL/TLS communication, IPsec/IP filtering, and IEEE802.1X, which cannot be configured with the printer alone.

❏ Edit the custom paper settings and export and

import the settings. The custom paper settings registered in Settings -

General Settings - Printer Settings - Custom Paper Setting of the printer can be changed as

well as exported to a file and then imported (registered) to another printer. This is convenient when you install multiple printers and want to use common custom paper settings for them.

IPv6: http://[2001:db8::1000:1]/

Closing

Close the Web browser.

❏ You can print by simply selecting the file you

want to print, and then uploading it to the printer. (SC-T5400M Series only) U “Direct Printing via the Web (Upload and

Print) (SC-T5400M Series Only)” on page 97

SC-T5400 Series/SC-T5400M Series/SC-T3400 Series/SC-T3400N Series User's Guide

Introducing the Software

How to Use Epson Edge Dashboard

How to Start

Epson Edge Dashboard is a Web application that resides on your computer. Starting the computer will automatically start Epson Edge Dashboard and this remains running.

Display the screen as follows.

Windows

From the Taskbar on the Windows desktop, click the Epson Edge Dashboard icon, and select Show Epson Edge Dashboard.

Alternatively, from Start, click All apps (or All

Programs) - Epson Software - Epson Edge Dashboard.

Mac

From the desktop menu, click the Epson Edge Dashboard icon, and select Show Epson Edge Dashboard.

The Epson Edge Dashboard screen appears.

See the Epson Edge Dashboard help for more details.

Closing

Close the Web browser to close the Epson Edge Dashboard screen. Since Epson Edge Dashboard is a resident software on the computer, it does not stop running.

SC-T5400 Series/SC-T5400M Series/SC-T3400 Series/SC-T3400N Series User's Guide

Introducing the Software

Updating Software or Installing Additional Software

When you install the software during setup as described in the Setup Guide, Epson Software Updater is installed. Epson Software Updater allows you to update the firmware and already installed software in your computer as well as install additional software compatible with the printer.

Note:

The software is updated as needed for greater convenience and more robust functionality. We recommend setting to receive update notifications with Epson Software Updater and updating the software as soon as possible when there is a notification.

Checking Whether Updates

Select the software or manuals to be updated

and then update them.

Follow the on-screen instructions.

Important:

Do not turn off the computer or printer during the update.

Note:

Software not displayed in the list cannot be updated with Epson Software Updater. Check the latest versions of software on the Epson website.

Please note that you cannot update or install software using Epson Software Updater if you are using a Windows Server OS. Download the software from the Epson website.

http://www.epson.com

Receiving Update Notifications

Available and Updating Software

Check that the computer and printer are in the

following states.

❏ Computer is connected to the Internet.

❏ Printer and computer can communicate.

Start Epson Software Updater.

❏ Windows

Display the list of all the programs and then click Epson Software Updater in the Epson Software folder.

Note:

❏ If you press the Windows key (key with

Windows logo mark) on the keyboard and then type the software name in the search box of the displayed window, the software appears immediately.

❏ The software can also be started by clicking

the printer icon on the Taskbar of the desktop and then selecting Software Update.

Windows

Start Epson Software Updater.

Click Auto update settings.

Select the interval to perform the update check

in the Interval to Check field of the printer and then click OK.

Mac

The software is set by default to check and notify whether there are updates every 30 days.

❏ Mac

Select Go - Applications - Epson Software - EPSON Software Updater.

SC-T5400 Series/SC-T5400M Series/SC-T3400 Series/SC-T3400N Series User's Guide

Introducing the Software

Uninstalling Software

Windows

Important:

❏ You must log in as an Administrator.

❏ If the password or confirmation of an

administrator is requested, enter the password and then continue with the operation.

Turn off the printer, and unplug the interface

cable.

Close all applications running on your computer.

Go to the Control Panel and click Uninstall a

program from the Programs category.

Select the printer icon, and then click OK.

Follow the on-screen instructions to continue.

When the delete confirmation message appears, click Yes.

Restart the computer if you are reinstalling the printer driver.

Mac

Select the software you want to remove and

then click Uninstall/Change (or Change/ Remove / Add/Remove).

You can remove the printer driver and EPSON Status Monitor 3 by selecting EPSON SC-XXXXX Printer Uninstall.

When reinstalling or upgrading the printer driver or other software, follow the steps below to uninstall the target software first.

Printer Driver

Use the "Uninstaller".

Downloading the Uninstaller

Download the "Uninstaller" from the Epson website.

http://www.epson.com/

Using the Uninstaller

Follow the instructions on the Epson website.

Other Software

Drag and drop folder with the software name from the Applications folder into Trash to delete.

SC-T5400 Series/SC-T5400M Series/SC-T3400 Series/SC-T3400N Series User's Guide

Changing the Network Connection Methods

Connect your router and the printer with a

Changing the Network Connection

LAN cable.

See the following for the location of the printer's LAN port. U “Side (right side)” on page 13

Methods

The printer can connect to a wired LAN or a wireless LAN. Furthermore, it also supports Wi-Fi Direct (Simple AP) which allows a smart device or other device to directly connect wirelessly with the printer even when there is no wired LAN or wireless LAN environment.

The printer cannot connect to a wired LAN and wireless LAN at the same time. A Wi-Fi Direct connection is possible regardless of whether or not the printer is connected to a network.

This section describes the procedures to use to switch the connection method.

Note:

See the Administrator's Guide (online manual) for details on the network settings.

Switching to Wired LAN

Switching to Wireless LAN

The SSID (network name) and password of the access point to which the printer is to be connected are required. Confirm them in advance. The printer can be connected to a wireless LAN while the LAN cable is still connected.

Note:

If your access point supports WPS (Wi-Fi Protected Setup), the printer can be connected using Push Button Setup(WPS) or PIN Code Setup(WPS) without using an SSID and password. U “General Settings - Network Settings” on page 154

Touch on the Home screen.

Note:

The shape and color of the icon differ depending on the connection status. U “Home screen operations” on page 15

Touch on the Home screen.

Note:

The shape and color of the icon differ depending on the connection status. U “Home screen operations” on page 15

Touch Description.

Touch Wired LAN Connection Method.

Touch Start Setup.

The process to disable the wireless LAN connection with the access point starts. Wait until the The Wi-Fi connection is disabled... message appears.

Touch Router.

Touch Start Setup.

Details of the wired LAN connection status are displayed.

Touch Change to Wi-Fi connection., check

the displayed message, and touch Yes.

Touch Wi-Fi Setup Wizard.

Select the desired SSID.

If the desired SSID is not displayed, touch Search Again to update the list. If it is still not displayed, touch Enter Manually and directly enter the SSID.

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