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C11CH45401
Product Data Sheet
2 pgs2.21 Mb0
User Manual
365 pgs4.01 Mb0
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Epson C11CH45401 User Manual

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XP-970 User's Guide

Contents

XP-970 User's Guide.................................................................................................................................. 13
Product Basics .......................................................................................................................................... 14
Product Parts Locations ..................................................................................................................... 14
Product Parts - Front ..................................................................................................................... 15
Product Parts - Inside .................................................................................................................... 17
Product Parts - Back...................................................................................................................... 18
Control Panel Buttons and Lights .................................................................................................. 19
Adjusting Control Panel Position ................................................................................................... 20
The LCD Screen............................................................................................................................ 21
Status Icon Information.................................................................................................................. 21
Navigating the LCD Screen ........................................................................................................... 22
Entering Characters on the LCD Screen ....................................................................................... 24
Adjusting Control Panel Sounds.................................................................................................... 25
Adjusting the Screen Brightness.................................................................................................... 26
Changing LCD Screen Language.................................................................................................. 28
Viewing Animations ....................................................................................................................... 28
Turning Off Auto Selection Mode................................................................................................... 30
Changing the Sleep Timer Settings ............................................................................................... 31
Changing the Power Off Timer Settings ........................................................................................ 32
Epson Connect Solutions for Smartphones, Tablets, and More ......................................................... 33
Setting Up Epson Connect Services.............................................................................................. 34
Using Epson Email Print ............................................................................................................... 35
Using the Epson iPrint Mobile App ................................................................................................ 36
Using Epson Remote Print ........................................................................................................... 36
Using Epson Scan to Cloud........................................................................................................... 37
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Setting Up Google Cloud Print on a Chromebook ......................................................................... 40
Using Windows 10 Mobile Printing .................................................................................................... 42
Using Epson Print and Scan App with Windows Tablets ................................................................... 42
Wi-Fi or Wired Networking........................................................................................................................ 44
Selecting Wireless Network Settings from the Control Panel ........................................................ 46
Enabling Wi-Fi Direct Mode (Simple AP) ....................................................................................... 49
Using WPS to Connect to a Network ............................................................................................. 50
Printing a Network Status Sheet......................................................................................................... 51
Printing a Network Connection Report ............................................................................................... 52
Network Connection Report Codes and Messages ....................................................................... 54
Accessing the Web Config Utility................................................................................................... 59
Changing a USB Connection to a Wi-Fi Connection...................................................................... 60
Changing a Wi-Fi Connection to a Wired Network Connection...................................................... 60
Connecting to a New Wi-Fi Router ................................................................................................ 61
Disabling Wi-Fi Features ............................................................................................................... 61
Loading Paper ........................................................................................................................................... 63
Loading Paper in Cassette 1 (Upper Cassette) .................................................................................. 63
Loading Paper in Cassette 2 (Lower Cassette) .................................................................................. 67
Loading Paper in the Rear Paper Feed Slot ....................................................................................... 73
Paper Loading Capacity..................................................................................................................... 78
Selecting the Paper Settings for Each Source - Control Panel ........................................................... 85
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Paper or Media Type Settings - Control Panel............................................................................... 86
Placing Originals on the Product ............................................................................................................. 89
Placing Originals on the Scanner Glass ............................................................................................. 89
Copying ...................................................................................................................................................... 93
Copying Documents or Photos........................................................................................................... 93
Copying Books, ID Cards, or Borderless Photos................................................................................ 96
Printing from a Computer ....................................................................................................................... 100
Printing with Windows ...................................................................................................................... 100
Selecting Basic Print Settings - Windows .................................................................................... 101
Paper Source Options - Windows ........................................................................................... 103
Print Quality Options - Windows ............................................................................................. 103
Multi-Page Printing Options - Windows................................................................................... 104
Selecting Double-sided Printing Settings - Windows ................................................................... 104
Double-sided Printing Options - Windows............................................................................... 107
Print Density Adjustments - Windows ..................................................................................... 107
Selecting Additional Layout and Print Options - Windows ........................................................... 108
Custom Color Correction Options - Windows.......................................................................... 110
Image Options and Additional Settings - Windows.................................................................. 111
Header/Footer Settings - Windows ......................................................................................... 112
Selecting a Printing Preset - Windows......................................................................................... 113
Selecting Extended Settings - Windows ...................................................................................... 115
Extended Settings - Windows ................................................................................................. 116
Printing Your Document or Photo - Windows............................................................................... 117
Checking Print Status - Windows............................................................................................ 119
Selecting Default Print Settings - Windows.................................................................................. 119
Changing the Language of the Printer Software Screens ....................................................... 120
Changing Automatic Update Options .......................................................................................... 121
Printing with the Built-in Epson Driver - Windows 10 S..................................................................... 122
Selecting Print Settings - Windows 10 S...................................................................................... 123
Printing on a Mac ............................................................................................................................. 126
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Selecting Basic Print Settings - Mac ............................................................................................ 127
Paper Source Options - Mac................................................................................................... 131
Print Quality Settings - Mac..................................................................................................... 131
Print Options - Mac ................................................................................................................. 132
Selecting Page Setup Settings - Mac .......................................................................................... 132
Selecting Print Layout Options - Mac........................................................................................... 133
Selecting Double-sided Printing Settings - Mac........................................................................... 134
Double-sided Printing Options and Adjustments - Mac........................................................... 135
Managing Color - Mac ................................................................................................................. 136
Color Matching and Color Options - Mac ................................................................................ 137
Selecting Printing Preferences - Mac .......................................................................................... 138
Printing Preferences - Mac...................................................................................................... 139
Printing Your Document or Photo - Mac ...................................................................................... 140
Checking Print Status - Mac.................................................................................................... 141
Cancelling Printing Using a Product Button...................................................................................... 142
Scanning .................................................................................................................................................. 143
Starting a Scan................................................................................................................................. 143
Starting a Scan Using the Product Control Panel ........................................................................ 143
Scanning to a Memory Device ................................................................................................ 144
Scanning to a Connected Computer ....................................................................................... 146
Scanning to the Cloud............................................................................................................. 148
Setting Up a WSD Port (Windows 7/Windows Vista) .............................................................. 150
Control Panel Scanning Options............................................................................................. 151
Changing Default Scan Job Settings ...................................................................................... 151
Starting a Scan Using Epson ScanSmart .................................................................................... 152
Starting a Scan Using the Epson Scan 2 Icon ............................................................................. 153
Starting a Scan from a Scanning Program................................................................................... 155
Starting a Scan from a Smart Device........................................................................................... 157
Scanning a Document in Epson ScanSmart..................................................................................... 157
Saving a Scan ............................................................................................................................. 160
Attaching a Scan to Email............................................................................................................ 161
Sending a Scan to a Cloud Service ............................................................................................. 162
Printing a Scan ............................................................................................................................ 164
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Selecting Epson ScanSmart Settings............................................................................................... 165
Changing the Epson Product....................................................................................................... 165
Changing the Scan Settings ........................................................................................................ 166
Changing the File Name Settings ................................................................................................ 169
Changing the Save Settings ........................................................................................................ 170
Save Settings.......................................................................................................................... 172
Customizing Action Icons ............................................................................................................ 174
Scanning in Epson Scan 2 ............................................................................................................... 175
Additional Scanning Settings - Main Settings Tab ....................................................................... 178
Additional Scanning Settings - Advanced Settings Tab............................................................... 179
Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 ................................... 180
Image Format Options................................................................................................................. 181
Scan Resolution Guidelines ........................................................................................................ 182
Using Memory Cards with Your Product ............................................................................................... 184
Inserting a Memory Card.................................................................................................................. 184
Removing a Memory Card........................................................................................................... 185
Printing from a Memory Card ........................................................................................................... 186
Viewing and Printing Photos ........................................................................................................ 187
Viewing and Printing Photos From the LCD Screen................................................................ 187
Memory Card or External USB Device Print Settings.............................................................. 190
Printing Photo Layouts from a Memory Card with a Template..................................................... 192
Printing ID Photos from a Memory Card ...................................................................................... 195
Creating and Printing a Greeting Card Template......................................................................... 197
Printing a Greeting Card from a Template ................................................................................... 199
Transferring Photos on a Memory Card ........................................................................................... 200
Setting Up File Sharing for Photo Transfers from Your Computer ............................................... 200
Transferring Photos from a Memory Card to Your Computer ...................................................... 201
Using an External Device with Your Product ........................................................................................ 203
Printing from a Camera .................................................................................................................... 203
Selecting Print and Photo Adjustment Settings ........................................................................... 203
Print Settings - Camera........................................................................................................... 206
Photo Adjustments - Camera.................................................................................................. 207
Connecting and Printing from a Camera...................................................................................... 208
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Printing from a Camera Wirelessly .............................................................................................. 209
Viewing or Printing from a USB Flash Drive or External Device ....................................................... 210
USB Device File Specifications ................................................................................................... 210
Connecting and Using a USB Flash Drive or External Device ..................................................... 211
Printing Personalized Projects............................................................................................................... 213
Printing Patterned Paper .................................................................................................................. 213
Printing Calendar Pages .................................................................................................................. 214
Printing Schedule Pages .................................................................................................................. 216
Printing Lined Paper, Graph Paper, and Music Sheets .................................................................... 217
Printing Personalized Note Paper .................................................................................................... 218
Printing Coloring Book Pages .......................................................................................................... 220
Printing on CDs/DVDs............................................................................................................................. 223
CD/DVD Printing Features ............................................................................................................... 223
Loading a CD/DVD........................................................................................................................... 223
Removing a Printed CD/DVD ........................................................................................................... 225
Placing a CD/DVD on the Scanner Glass......................................................................................... 226
Copying onto a CD/DVD .................................................................................................................. 226
Printing Photos from a Memory Device Onto a Disc......................................................................... 227
Printing a Jewel Case Insert from a Memory Device ........................................................................ 229
Printing on CDs/DVDs from a Computer .......................................................................................... 230
Starting Epson Print CD - Windows ............................................................................................. 230
Printing Your CD/DVD Design - Windows ................................................................................... 231
Starting Epson Print CD - Mac .................................................................................................... 232
Printing Your CD/DVD Design - Mac ........................................................................................... 233
Replacing Ink Cartridges and Maintenance Boxes............................................................................... 235
Check Cartridge and Maintenance Box Status................................................................................. 235
Checking Ink Cartridge and Maintenance Box Status on the LCD Screen .................................. 235
Checking Cartridge and Maintenance Box Status - Windows...................................................... 236
Checking Cartridge and Maintenance Box Status - Mac ............................................................. 239
Purchase Epson Ink Cartridges and Maintenance Box .................................................................... 241
Ink Cartridge and Maintenance Box Part Numbers...................................................................... 241
Removing and Installing Ink Cartridges............................................................................................ 242
Printing with Black Ink and Expended Color Cartridges ................................................................... 248
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Printing with Expended Color Cartridges - Windows ................................................................... 248
Printing with Expended Color Cartridges - Mac ........................................................................... 249
Conserving Low Black Ink with Windows ......................................................................................... 251
Replacing the Maintenance Box....................................................................................................... 251
Adjusting Print Quality............................................................................................................................ 256
Print Head Maintenance................................................................................................................... 256
Print Head Nozzle Check............................................................................................................. 256
Checking the Nozzles Using the Product Control Panel ......................................................... 257
Checking the Nozzles Using a Computer Utility...................................................................... 259
Print Head Cleaning .................................................................................................................... 261
Cleaning the Print Head Using the Product Control Panel ...................................................... 262
Cleaning the Print Head Using a Computer Utility................................................................... 265
Power Cleaning................................................................................................................................ 268
Power Cleaning Using the Product Control Panel ....................................................................... 268
Power Cleaning Using a Computer Utility.................................................................................... 270
Aligning the Print Head Using the Product Control Panel................................................................. 272
Cleaning the Paper Guide ................................................................................................................ 274
Cleaning and Transporting Your Product ............................................................................................. 277
Cleaning Your Product ..................................................................................................................... 277
Cleaning the Paper Rollers .............................................................................................................. 278
Cleaning the Translucent Film.......................................................................................................... 280
Transporting Your Product ............................................................................................................... 283
Solving Problems .................................................................................................................................... 286
Checking for Software Updates........................................................................................................ 286
Viewing the Help Screen .................................................................................................................. 287
Product Status Messages ................................................................................................................ 288
Running a Product Check ................................................................................................................ 292
Resetting Control Panel Defaults ..................................................................................................... 294
Solving Setup Problems ................................................................................................................... 295
Product Does Not Turn On or Off................................................................................................. 295
Noise After Ink Installation ........................................................................................................... 295
Software Installation Problems .................................................................................................... 296
Solving Network Problems ............................................................................................................... 296
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Product Cannot Connect to a Wireless Router or Access Point .................................................. 297
Network Software Cannot Find Product on a Network................................................................. 298
Product Does Not Appear in Mac Printer Window ....................................................................... 299
Wireless Network Connection is Unstable on a Mac ................................................................... 300
Wired Network Connection Becomes Unstable........................................................................... 300
Cannot Print Over a Network....................................................................................................... 301
Cannot Scan Over a Network ...................................................................................................... 302
Solving Copying Problems ............................................................................................................... 303
Product Makes Noise, But Nothing Copies.................................................................................. 303
Product Makes Noise When It Sits for a While............................................................................. 303
Solving Paper Problems................................................................................................................... 304
Paper Feeding Problems............................................................................................................. 304
Paper Jam Problems in the Paper Cassette................................................................................ 305
Paper Jam Problems Inside the Product ..................................................................................... 306
Paper Jam Problems in the Rear Cover ...................................................................................... 309
Paper Ejection Problems ............................................................................................................. 312
Solving Problems Printing from a Computer..................................................................................... 312
Nothing Prints.............................................................................................................................. 312
Product Icon Does Not Appear in Windows Taskbar ................................................................... 313
Printing is Slow ............................................................................................................................ 314
Solving Page Layout and Content Problems.................................................................................... 316
Inverted Image............................................................................................................................. 316
Too Many Copies Print ................................................................................................................ 317
Blank Pages Print ........................................................................................................................ 317
Incorrect Margins on Printout....................................................................................................... 317
Border Appears on Borderless Prints .......................................................................................... 318
Incorrect Characters Print............................................................................................................ 319
Incorrect Image Size or Position.................................................................................................. 319
Slanted Printout........................................................................................................................... 320
Solving Print Quality Problems......................................................................................................... 321
White or Dark Lines in Printout .................................................................................................... 321
Blurry or Smeared Printout .......................................................................................................... 322
Faint Printout or Printout Has Gaps ............................................................................................. 324
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Grainy Printout............................................................................................................................. 324
Incorrect Colors ........................................................................................................................... 325
Solving Scanning Problems ............................................................................................................. 326
Scanning Software Does Not Operate Correctly ......................................................................... 327
Cannot Start Epson Scan 2 ......................................................................................................... 327
Scanning is Slow ......................................................................................................................... 328
Cannot Send Scans to a Cloud Service....................................................................................... 329
Solving Scanned Image Quality Problems ....................................................................................... 329
Image Consists of a Few Dots Only............................................................................................. 329
Line of Dots Appears in All Scanned Images............................................................................... 330
Straight Lines in an Image Appear Crooked ................................................................................ 330
Scanned Image Quality Problems ............................................................................................... 330
Characters are Not Recognized During Conversion to Editable Text (OCR)............................... 332
Image Colors are Patchy at the Edges ........................................................................................ 332
Ripple Patterns Appear in an Image ............................................................................................ 333
Streaks Appear in All Scanned Images ....................................................................................... 333
Scanned Image Edges are Cropped ........................................................................................... 333
Resetting the Epson Scan 2 Settings .......................................................................................... 333
Solving Memory Card Problems....................................................................................................... 334
Memory Card Does Not Fit Into a Slot ......................................................................................... 334
Cannot View or Print Photos from a Memory Card or Device ...................................................... 335
Cannot Transfer Photos to or from a Memory Card or Device ..................................................... 335
Solving CD/DVD Problems............................................................................................................... 336
CD/DVD Problems....................................................................................................................... 336
Uninstall Your Product Software....................................................................................................... 337
Uninstalling Product Software - Windows.................................................................................... 337
Uninstalling Product Software - Mac............................................................................................ 338
Where to Get Help............................................................................................................................ 339
Technical Specifications ........................................................................................................................ 341
Windows System Requirements ...................................................................................................... 341
Mac System Requirements .............................................................................................................. 342
Paper Specifications ........................................................................................................................ 342
Printable Area Specifications ........................................................................................................... 344
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Scanning Specifications ................................................................................................................... 346
Ink Cartridge Specifications.............................................................................................................. 347
External USB Device Specifications................................................................................................. 348
Memory Card Specifications ............................................................................................................ 349
Dimension Specifications ................................................................................................................. 350
Electrical Specifications ................................................................................................................... 350
Environmental Specifications ........................................................................................................... 351
Interface Specifications .................................................................................................................... 351
Network Interface Specifications ...................................................................................................... 351
Safety and Approvals Specifications ................................................................................................ 353
Notices ..................................................................................................................................................... 355
Important Safety Instructions............................................................................................................ 355
General Product Safety Instructions ............................................................................................ 355
Ink Cartridge Safety Instructions.................................................................................................. 357
Wireless Connection Safety Instructions ..................................................................................... 358
LCD Screen Safety Instructions................................................................................................... 358
Important Privacy Notice (Printer Serial Number)............................................................................. 359
FCC Compliance Statement............................................................................................................. 359
Binding Arbitration and Class Waiver ............................................................................................... 360
Trademarks...................................................................................................................................... 363
Copyright Notice............................................................................................................................... 364
libTIFF Software Acknowledgment.............................................................................................. 364
A Note Concerning Responsible Use of Copyrighted Materials................................................... 365
Default Delay Times for Power Management for Epson Products ............................................... 365
Copyright Attribution.................................................................................................................... 365
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XP-970 User's Guide
Welcome to the XP-970 User's Guide.
For a printable PDF copy of this guide, click here.
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Product Basics

See these sections to learn about the basic features of your product.
Product Parts Locations Using the Control Panel Using Power Saving Settings Epson Connect Solutions for Smartphones, Tablets, and More Voice-activated Printing Using AirPrint Using Google Cloud Print Android Printing Using the Epson Print Enabler Using Fire OS Printing Using Windows 10 Mobile Printing Using Epson Print and Scan App with Windows Tablets Using the Mopria Print Service

Product Parts Locations

See these sections to identify the parts on your product.
Product Parts - Front Product Parts - Inside Product Parts - Back
Parent topic: Product Basics
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Product Parts - Front

1 Front cover
2 Output tray
3 Cassette 1 (upper cassette)
4 Cassette 2 (lower cassette)
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5 Cassette edge guides
1 Rear paper feed slot
2 Paper support
3 Rear paper feed slot cover
4 Edge guides
5 CD/DVD tray
Parent topic: Product Parts Locations
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Product Parts - Inside

1 Document cover
2 Scanner glass
3 Memory card slot
4
USB port for external USB devices
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1
2 Ink cartridge holder
3 Scanner unit
4 Control panel
5 CD/DVD tray slot
6 Maintenance box cover
Parent topic: Product Parts Locations
power button and light

Product Parts - Back

1 AC inlet
2 Rear cover (duplexer)
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3 LAN port
4 USB port for computer connections
5 Vent
Parent topic: Product Parts Locations

Using the Control Panel

See these sections to learn about the control panel and select control panel settings.
Control Panel Buttons and Lights Adjusting Control Panel Position The LCD Screen Status Icon Information Navigating the LCD Screen Entering Characters on the LCD Screen Adjusting Control Panel Sounds Adjusting the Screen Brightness Changing LCD Screen Language Viewing Animations Turning Off Auto Selection Mode
Parent topic: Product Basics

Control Panel Buttons and Lights

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1
2 LCD screen
Parent topic: Using the Control Panel
Related references
The LCD Screen Status Icon Information
Related tasks
Entering Characters on the LCD Screen Viewing Animations
power button and light

Adjusting Control Panel Position

You can adjust the position of the control panel to make it easier to access. Raise or lower it to the desired angle as shown.
Note: The control panel rises automatically when the product is turned on. The output tray slides out automatically when printing starts.
Parent topic: Using the Control Panel
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The LCD Screen

1 Displays various status information; select an icon to check its status or adjust its settings
2 Menu options
3 Scrolls the screen to the right
4 Stores the output tray
5 Returns to the previous screen
6 Select a tab to view different options and settings
7 Settings options
8 Displays available buttons
Parent topic: Using the Control Panel

Status Icon Information

Your product displays status icons on the LCD screen for certain product status conditions.
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Icons Description
Displays the Supply Status screen.
Displays the network connection status; select the icon to set up or change your network connection.
• The product is not connected to a wired (Ethernet) network.
• The product is connected to a wired (Ethernet) network.
• The product is searching for an SSID or experiencing a wireless network connection issue.
• The product is connected to a wireless network; the number of bars indicates the connection's signal strength.
• Wi-Fi Direct is not enabled.
• Wi-Fi Direct is enabled.
The Quiet Mode setting is enabled or disabled. Select the icon to change the setting. Depending on the selected paper type and print quality, when this feature is enabled noise is reduced during printing at the cost of print speed.
Displays the Help screen.
Closes the output tray.
Displays additional information or instructions, such as loading paper or placing a document on the scanner; select the icon to display the information.
There is a problem with the indicated setting; select the icon for information on resolving the problem.
Parent topic: Using the Control Panel

Navigating the LCD Screen

Follow these guidelines to navigate and use the menus on the LCD screen.
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Tap or press the screen to select an item or icon
Flick the screen to scroll swiftly
Slide your finger across the screen to move items
Close or open your fingers across the screen to zoom in or zoom out on a preview image
To change a setting, tap anywhere on the setting.
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To enter a value in a field, tap the field to display the on-screen keyboard.
Parent topic: Using the Control Panel

Entering Characters on the LCD Screen

Follow these guidelines to enter characters for passwords and other settings.
On-screen keyboard
1 Displays the character count
2 Moves the cursor left or right
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3 Switches between uppercase and lowercase characters
4 Switches between characters and numbers or symbols
5 Changes the keyboard layout
6 Displays a list of common domain names to choose from
7 Enters a space
8 Select when you are finished
9 Deletes the previous character
On-screen keypad
1 Cancels entry and closes the keypad
2 Select when you are finished
3 Clears the entered number
4 Deletes the previous number
Parent topic: Using the Control Panel

Adjusting Control Panel Sounds

You can adjust the sound level heard when you press buttons on the control panel.
1. Press the home icon, if necessary.
2. Select Settings.
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You see a screen like this:
3. Select Basic Settings.
4. Select Sound.
5. Select Normal Mode or Quiet Mode.
Note: You can also press the icon on the home screen to switch between Normal Mode and Quiet Mode.
6. Do one of the following:
• Select Button Press.
• Select Error Notice.
7. Press the – or + icon to adjust the volume.
8. Select OK to exit.
Parent topic: Using the Control Panel

Adjusting the Screen Brightness

You can adjust the brightness of the LCD screen.
1. Press the home icon, if necessary.
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2. Select Settings.
3. Select Basic Settings.
4. Select LCD Brightness.
Note: If you want to change the background color entirely, select Background Color.
5. Press the – or + button to adjust the brightness.
6. Select OK to exit.
Parent topic: Using the Control Panel
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Changing LCD Screen Language

You can change the language used on the LCD screen.
1. Press the home icon, if necessary.
2. Select Settings.
You see a screen like this:
3. Select Basic Settings.
4. Scroll down and select Language.
5. Select a language.
6. Press the home icon to exit.
Parent topic: Using the Control Panel

Viewing Animations

You can view animations on the LCD screen to help guide you with a procedure or to troubleshoot a problem.
1. Select the help icon.
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You see a screen like this:
2. Select Troubleshooting if you are experiencing a problem or How To to view instructions on common procedures.
3. Select a topic from the list of available topics and follow the on-screen instructions.
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While viewing the topics, you may see screens like this:
1 Displays the current step number and the total number of steps
2 Press the left arrow button to view the previous step
3 Indicates your overall progress through the animation
4 Press the right arrow button to view the next step
Parent topic: Using the Control Panel

Turning Off Auto Selection Mode

Auto Selection Mode changes the menu options on the LCD screen automatically depending on the action you perform. For example, loading a memory card automatically displays memory card-related menu options on the screen. You can turn off this feature if desired.
1. Press the home icon, if necessary.
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2. Select Settings.
You see a screen like this:
3. Scroll down and select Guide Functions.
4. Select Auto Selection Mode.
5. Turn off this mode for the desired options displayed on the screen.
6. Press the home icon to exit.
Parent topic: Using the Control Panel

Using Power Saving Settings

Your product enters sleep mode automatically and turns off the LCD screen if it is not used for a period of time. You can make the time period shorter and select other options to save energy and resources.
Changing the Sleep Timer Settings Changing the Power Off Timer Settings
Parent topic: Product Basics

Changing the Sleep Timer Settings

You can adjust the time period before your product enters sleep mode and turns off the LCD screen.
1. Press the home icon, if necessary.
2. Select Settings.
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You see a screen like this:
3. Select Basic Settings.
4. Scroll down and select Sleep Timer.
5. Select a time period between 3minutes and 15minutes.
Parent topic: Using Power Saving Settings

Changing the Power Off Timer Settings

You can have the product turn off automatically if it is not used for a specified period of time.
1. Press the home icon, if necessary.
2. Select Settings.
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You see a screen like this:
3. Select Basic Settings.
4. Scroll down and select Power Off Timer.
5. Select a time period between 30minutes and 12h (12 hours).
Parent topic: Using Power Saving Settings

Epson Connect Solutions for Smartphones, Tablets, and More

Use your smartphone, tablet, or computer to print and scan documents, photos, emails, and web pages from your home, office, or even across the globe.
Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S; you must obtain software only from the Windows Store.
Print from anywhere with these Epson Connect solutions:
• Epson Email Print
• Epson iPrint Mobile App
• Epson Remote Print
Scan and send a file as an email or upload it to an online service directly from your Epson product with Epson Scan to Cloud or the Epson iPrint Mobile App.
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Setting Up Epson Connect Services Using Epson Email Print Using the Epson iPrint Mobile App Using Epson Remote Print Using Epson Scan to Cloud
Parent topic: Product Basics

Setting Up Epson Connect Services

If you did not activate your product's email address for use with Epson Connect when you set up your product, you can activate it using the product control panel.
1. Press the home icon, if necessary.
2. Select Settings.
You see a screen like this:
3. Select Web Service Settings.
4. Select Epson Connect Services.
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You see a screen like this:
5. Select Register.
6. Follow the instructions on the screen to activate your product's email address.
Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More
Related topics
Wi-Fi or Wired Networking

Using Epson Email Print

With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a PDF, Microsoft Office document, or photo to an email and send it to your product. Both the email and the attachments will print automatically.
1. Connect your product to your network. See the link below.
2. If you did not already set up Email Print when you installed your product software, see the link below to use your product control panel to activate your unique email address. Or visit epson.com/connect (U.S), epson.ca/connect (Canada), or epsonconnect.com (Caribbean) to learn more about Email Print, create your Epson Connect account, and register your product to the Epson Connect service.
3. Now you are ready to send and print emails to your product's Email Print address.
Note: Go to epsonconnect.com and log into your Epson Connect account to personalize your product's email, adjust print settings, and set up other Epson Connect services.
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Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More
Related topics
Wi-Fi or Wired Networking

Using the Epson iPrint Mobile App

Use this free Apple and Android app to print and scan with networked Epson products. Epson iPrint lets you print PDFs, Microsoft Office documents, photos, and web pages over a wireless network. You can scan and save a file on your device, send it as an email, or upload it to an online service such as Box, Dropbox, Evernote, or Google Drive.
1. Connect your product to your wireless network. See the link below.
2. Visit epson.com/connect (U.S), epson.ca/connect (Canada), or epson.com.jm/connect (Caribbean) to learn more about Epson iPrint and check the compatibility of your mobile device.
3. Download Epson iPrint from the Apple App Store or Google Play.
4. Connect your mobile device to the same wireless network as your product.
5. Open Epson iPrint and select your Epson product.
Now you are ready to print or scan with your mobile device and your Epson product.
Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More
Related topics
Wi-Fi or Wired Networking

Using Epson Remote Print

With Epson Remote Print software, you can print from your laptop or desktop computer to an Epson Email-enabled product anywhere in the world.
1. Connect your Epson product to your wireless network. See the link below.
2. If you did not already set up an Epson Connect account when you installed your product software, visit epsonconnect.com to create your account and register your product to the Epson Connect service.
Note: Make a note of your product's email address.
3. Visit epsonconnect.com to learn more about Remote Print and how to download the Remote Print Driver software.
4. Download and install the Remote Print software.
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5. Enter the email address and optional access key of your Epson product during Remote Print setup.
6. Now you are ready to print remotely. Select the print command in your laptop or desktop computer application and choose the Remote Print option for your Epson product.
Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More
Related topics
Wi-Fi or Wired Networking

Using Epson Scan to Cloud

The Epson Scan to Cloud service allows you to scan and send a file as an email or upload it to an online service directly from your Epson product. Register an email address or online services such as Box, DropBox, Evernote, or Google Drive with your Epson Connect account.
1. Connect your Epson product to your network. See the link below.
2. If you did not already set up an Epson Connect account when you installed your product software, visit epsonconnect.com to create your account and register your product to the Epson Connect service.
Note: Make a note of your product's email address and password.
3. Visit epsonconnect.com to sign into your account with the email address and password you selected.
4. Select your product, select Scan to Cloud, and select Destination List.
5. Click Add, then follow the instructions on the screen to create your destination list.
6. Now you are ready to use Scan to Cloud. Select the setting for scanning to Scan to Cloud on your Epson product control panel.
Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More
Related topics
Wi-Fi or Wired Networking

Voice-activated Printing

Take advantage of voice-activated, hands-free printing from your Epson product with Alexa, Siri, and Google Assistant. Depending on which voice assistant you use, you can ask your product to print photos, calendars, recipes, photo props, and more. Click here for more information.
1. Connect your product to your network. See the link below.
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2. Do one of the following:
• Alexa or Google Assistant: Set up your product's email address for use with Epson Connect. See
• Siri: Download and install the Epson iPrint app then select your product. See the link below for
3. Click here for instructions on how to set up your product and voice assistant to use the voice­activated printing feature.
Now you are ready to print with your voice and your Epson product.
Parent topic: Product Basics
Related tasks
Setting Up Epson Connect Services Using the Epson iPrint Mobile App
Related topics
Wi-Fi or Wired Networking

Using AirPrint

AirPrint enables instant wireless printing from iPhone, iPad, and iPod touch with the latest version of iOS, and Mac with the latest version of OS X or macOS.
the link below to activate it from the product control panel.
instructions.
Note: If you disabled paper configuration messages on your product control panel, you cannot use AirPrint. See the link below to enable the messages, if necessary.
1. Load paper in your product.
2. Set up your product for wireless printing. See the link below.
3. Connect your Apple device to the same wireless network that your product is using.
4. Print from your device to your product.
Note: For details, see the AirPrint page on the Apple website.
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Parent topic: Product Basics
Related tasks
Turning Off the Paper Setting Alert
Related topics
Wi-Fi or Wired Networking

Using Google Cloud Print

With a Google Account, you can print from your Apple or Android device to your Epson product. You can also print from Chromebooks and the Google Chrome browser without drivers or cables.
1. Connect your Epson product to your wireless network. See the link below.
2. Note your product's IP address by checking your network status. See the link below.
3. Connect your computer or your mobile device to the same wireless network as your Epson product.
4. Enter your product's IP address into the address bar of a web browser.
5. Select the Google Cloud Print Services option.
Note: If you don't see the Google Cloud Print Services option, turn your product off and back on. If the option still doesn't appear, select the Firmware Update option and follow the on-screen instructions to update your product.
6. Click Register.
7. Select the checkbox to agree to the Usage Advisory and click Next.
8. Click OK to launch the sign-in page.
A separate browser window opens.
9. Enter your Google Account username and password and click Sign in, or, if you don't have an account, click Sign up for a new Google Account and follow the on-screen instructions.
10. Click Finish printer registration to complete setup and print a test page.
Your product is now linked to your Google Account and can be accessed from any Chromebook, computer, Apple or Android device with Internet access. Visit Epson Support for Google Cloud Print (U.S) or Epson Support for Google Cloud Print (Canada) for more information on using Google Cloud Print, or the Google Cloud Print website for a list of supported apps.
Setting Up Google Cloud Print on a Chromebook
Parent topic: Product Basics
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Related topics
Wi-Fi or Wired Networking

Setting Up Google Cloud Print on a Chromebook

With a Google Account, you can print from a Chromebook without drivers or cables.
1. Connect your Epson product to your wireless network. See the link below.
2. Turn on your Chromebook and connect it to the same wireless network as your product.
Note: See your Chromebook's documentation for details on connecting to a network.
3. Do one of the following:
• Click Add to Cloud Print in the notification that appears in the corner of your Chromebook
screen.
Note: If you do not see a notification, check to see if a number appears in the status area at the lower-right corner of the screen. Click this number to open the notifications menu, then click Add to Cloud Print.
• Open a web browser and enter chrome://devices in the address bar. Skip to step 5.
• If you see a registration confirmation screen instead, click Register.
4. Click Add Device.
5. Click the Register button that appears next to your product.
6. Click Register on the confirmation screen. Your product's LCD screen displays a confirmation message.
7. Select OK or press the OK button on your product to confirm the Google Cloud Print connection and print a test page.
Your product is now linked to your Google Account and can be accessed from any Chromebook, iPhone, or Android phone with Internet access. Visit Epson Support for Google Cloud Print (U.S) or Epson
Support for Google Cloud Print (Canada) for more information on using Google Cloud Print, or the Google Cloud Print website for a list of supported apps.
Parent topic: Using Google Cloud Print
Related topics
Wi-Fi or Wired Networking
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Android Printing Using the Epson Print Enabler

You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later). With a few taps, your Android device will discover your nearby Epson product and print.
1. Connect your Epson product to your wireless network. See the link below.
2. On your Android device, download the Epson Print Enabler plug-in from Google Play.
3. Go to Settings on your Android device, select Printing, and enable the Epson plug-in, if necessary.
4. Connect your Android device to the same wireless network as your product.
5. Now you are ready to print. From an Android application such as Chrome or Gmail, tap the menu icon and print whatever is on the screen.
Note: If you do not see your product, tap All Printers and select your product.
Parent topic: Product Basics
Related topics
Wi-Fi or Wired Networking

Using Fire OS Printing

You can wirelessly print from Amazon Fire tablets and phones to your nearby networked Epson product. There is no software to download, no drivers to install, and no cables to connect. With just a few taps in Email, Calendar, Contacts, and WPS Office, you can send whatever is on the screen to an Epson product.
1. Connect your Epson product to your wireless network. See the link below.
2. Connect your Amazon device to the same wireless network as your product.
3. Now you are ready to print. From your Amazon application, tap the print option and select your product to print whatever is on the screen.
Note: If you see a message telling you that a plug-in is required, tap OK and tap Download. If your Amazon Fire product uses Fire OS 5 and above, your device automatically uses the built-in Mopria Print Service app to print.
Parent topic: Product Basics
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Related topics
Wi-Fi or Wired Networking

Using Windows 10 Mobile Printing

You can wirelessly print from Windows 10 Mobile tablets and phones to your nearby networked Epson product. There is no software to download, no drivers to install, and no cables to connect. Look for the print option in your Windows 10 application to send whatever is on the screen to an Epson product.
1. Connect your Epson product to your wireless network. See the link below.
2. Connect your Windows 10 Mobile device to the same wireless network as your product.
3. Now you are ready to print. From your Windows 10 application, tap the print option and select your product to print whatever is on the screen.
Parent topic: Product Basics
Related topics
Wi-Fi or Wired Networking

Using Epson Print and Scan App with Windows Tablets

You can use this free app to print photos and scan from your Windows (Windows 8 or higher) Surface RT or Pro tablet with networked Epson products. The Epson Print and Scan app allows you to scan and capture images right to your tablet or to Microsoft OneDrive.
Note: The Epson Print and Scan app does not support Windows 10 Mobile printing and does not supply scanning functions for products without scanners.
1. Connect your Epson product to your wireless network. See the link below.
2. Download the Epson Print and Scan app from the Microsoft Windows Store.
3. Connect your Windows tablet to the same wireless network as your product.
4. Open the Epson Print and Scan app and select your Epson product.
Now you are ready to print photos or scan.
Parent topic: Product Basics
Related topics
Wi-Fi or Wired Networking
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Using the Mopria Print Service

You can use the Mopria Print Service to print from your Android phone or tablet (Android v4.4 or later) to your Epson product or any Mopria-certified product from other manufacturers. You can download the Mopria Print Service from Google Play.
Note: For details on the Mopria Print Service, click here (U.S) or click here (Canada).
1. Connect your Epson product to your wireless network. See the link below.
2. On your Android device, download the Mopria Print Service app from Google Play.
Note: On some Samsung Galaxy devices, Mopria may come preinstalled.
3. Go to Settings on your Android device, select Printing, and enable the Mopria Print Service, if necessary.
4. Connect your Android device to the same wireless network as your product.
5. Now you are ready to print. From an Android application such as Chrome or Gmail, tap the menu icon and select Print. Then select All printers, select your Epson product, adjust your print settings, and print.
Parent topic: Product Basics
Related topics
Wi-Fi or Wired Networking
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Wi-Fi or Wired Networking

See these sections to use your product on a Wi-Fi or wired network.
Network Security Recommendations Wi-Fi Infrastructure Mode Setup Wi-Fi Direct Mode Setup Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet Printing a Network Connection Report Changing or Updating Network Connections

Network Security Recommendations

To help deter unauthorized access to your product over a network, you should protect your network environment using appropriate security measures.
Security measures such as these can help deter threats such as loss of user data, use of telephone and fax lines, and other intrusions:
• Enable security on your wireless LAN
Enable the appropriate security on the wireless LAN you plan to use with your product. Network security such as a network password can deter interception of traffic over the wireless LAN. Your router may already have a default password enabled by your Internet service provider (ISP). See your ISP and router documentation for instructions on how to change the default password and better secure your network.
• Connect your product only to a network protected by a firewall
Connecting your product directly to the Internet may leave it vulnerable to security threats. Instead, connect it to a router or other network connection protected by a firewall. Your router may already have a firewall set up by your Internet service provider; check with your ISP for confirmation. For best results, set up and use a private IP address for your network connection.
• Change the default administrator password on your product
If your product has an option to set an administrator password, change the default administrator password to deter access by unauthorized users to personal data stored on your product, such as IDs, passwords, and contact lists.
Parent topic: Wi-Fi or Wired Networking
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Wi-Fi Infrastructure Mode Setup

You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network.
1 Epson product
2 Wireless router or access point
3 Computer with a wireless interface
4 Computer
5 Internet
6 Ethernet cable (used only for wired connection to the wireless router or access point)
Selecting Wireless Network Settings from the Control Panel
Parent topic: Wi-Fi or Wired Networking
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Selecting Wireless Network Settings from the Control Panel

You can select or change wireless network settings using your product control panel.
To install your product on a wireless network, follow the instructions on the Start Here sheet and install the necessary software by downloading it from the Epson website. The installer program guides you through network setup.
Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your network data and settings.
1. Press the home icon, if necessary.
2. Select the icon.
You see a screen like this:
3. Select Wi-Fi (Recommended). (If the product is already installed on a wired network, select Router.
4. Select Start Setup or Change Settings. (If the product is already installed on a wired network, select Change to Wi-Fi connection and select Yes to confirm.
5. Select Wi-Fi Setup Wizard.
6. Select the name of your wireless network or select Enter Manually to enter the name manually. Use the displayed keyboard to enter your network name.
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7. Select the Enter Password field and enter your wireless password using the on-screen keyboard.
Note: The network name and password are case sensitive. Be sure to correctly enter uppercase and
lowercase letters, and numeric or special characters.
• To move the cursor, press the left or right arrows.
• To change the case of letters, select .
• To delete the previous character, select .
• To enter numbers and symbols, select .
• To enter a space, select .
8. Select OK when you finish entering your password.
9. Confirm the displayed network settings and select Start Setup to save them.
10. Do one of the following:
• If setup was successful, select Close to exit.
• If setup was unsuccessful, select Print Check Report to print a network setup report or select Re-
enter to re-enter your network name and password.
11. Press the home icon to return to the Home screen.
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The Wi-Fi icon displayed on the LCD screen indicates your wireless connection status. If the product is not connected to the network, you may have selected the wrong network name or entered the password incorrectly. Repeat these steps to try again.
If you are printing from a computer, make sure you installed the network software as described on the Start Here sheet.
Parent topic: Wi-Fi Infrastructure Mode Setup
Related references
Status Icon Information
Related tasks
Entering Characters on the LCD Screen

Wi-Fi Direct Mode Setup

You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point. In Wi-Fi Direct Mode, the product itself acts as a network access point for up to 8 devices.
1 Epson product
2 Computer with a wireless interface
3 Other wireless device
Enabling Wi-Fi Direct Mode (Simple AP)
Parent topic: Wi-Fi or Wired Networking
48

Enabling Wi-Fi Direct Mode (Simple AP)

You can enable Wi-Fi Direct mode to allow direct communication between your product and computer, mobile devices, or other devices (up to 8) without a wireless router or access point.
Note: Make sure the Epson iPrint app or another compatible Epson printing app is installed on your mobile device before connecting to the product.
1. Press the home icon, if necessary.
2. Select Smartphone connect.
• If your product is not connected to a wireless network, go to the next step.
• If your product is already connected to a wireless network, select Other Methods to choose a
specific device to connect.
3. Select Start Setup.
You see this screen:
4. Do one of the following to complete Wi-Fi Direct setup:
• For iOS devices, select iOS. Scan the QR code with the camera app on your device and follow the
instructions on your device. Select Next on the LCD screen to display your product information, then open the compatible Epson printing app on your device and select your product. Select Complete on the LCD screen.
• For Android devices, select Android. Open the compatible Epson printing app on your device and
select your product. Select Complete on the LCD screen.
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• For other types of devices, select Other OS Devices. Use your device to select the Wi-Fi network
name (SSID) displayed on the LCD screen and enter the password shown. Select Next on the LCD screen to display your product information, then follow the instructions on the LCD screen.
The Wi-Fi Direct icon is displayed on the LCD screen and indicates if Wi-Fi Direct is enabled on the product.
Parent topic: Wi-Fi Direct Mode Setup
Related references
Status Icon Information
Related tasks
Using the Epson iPrint Mobile App

Wi-Fi Protected Setup (WPS)

If your network uses a WPS-enabled wireless router or access point, you can quickly connect your product to the network using Wi-Fi Protected Setup (WPS).
Note: To check if your router is WPS-enabled, look for a button labeled WPS on your router or access point. If there is no hardware button, there may be a virtual WPS button in the software for the device. Check your network product documentation for details.

Using WPS to Connect to a Network

Parent topic: Wi-Fi or Wired Networking
Using WPS to Connect to a Network
If you have a WPS-enabled wireless router or access point, you can use Wi-Fi Protected Setup (WPS) to connect your product to the network.
1. Press the home icon, if necessary.
2. Select the icon.
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You see a screen like this:
3. Select Wi-Fi (Recommended).
4. Select Start Setup or Change Settings.
5. Select Push Button Setup (WPS).
6. Follow the instructions on the LCD screen to complete WPS setup.
Note: Make sure you press Start Setup within two minutes of activating WPS on your router.
7. Press the home icon to return to the Home screen.
The Wi-Fi icon displayed on the LCD screen indicates your wireless connection status. If the product is not connected to the network, repeat these steps to try again.
If you are printing from a computer, make sure you installed the network software as described on the Start Here sheet.
Parent topic: Wi-Fi Protected Setup (WPS)

Printing a Network Status Sheet

You can print a network status sheet to help you determine the causes of any problems you may have using your product on a network.
1. Make sure a few sheets of plain paper are loaded in the cassette.
2. Press the home icon, if necessary.
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3. Select Settings.
You see a screen like this:
4. Select Network Settings > Network Status > Print Status Sheet.
5. Select Print .
Examine the settings shown on the network status sheet to diagnose any problems you have.
Parent topic: Wi-Fi or Wired Networking

Printing a Network Connection Report

You can print a network connection report to view solutions to any problems you may have using your product on a network.
1. Make sure a few sheets of plain paper are loaded in the lower cassette.
2. Press the home icon, if necessary.
3. Select Settings.
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You see a screen like this:
4. Select Network Settings > Connection Check.
You see a screen like this:
5. Select Print Check Report to print the network connection report.
Examine any error codes and solutions shown on the network connection report.
Network Connection Report Codes and Messages
Parent topic: Wi-Fi or Wired Networking
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Network Connection Report Codes and Messages

Check the error codes and messages on the network connection report to solve problems you may encounter with network connections. The tables here list solutions to problems based on the error codes and messages that may appear on the top of the report.
1 Error code
2 Message
Note: Error codes and messages listed here may not all apply to your product.
Error Codes and Messages
Error code and message Solution
E1
Confirm that the network cable is connected and network devices such as hub, router, or access point are turned on.
Make sure your router, access point, and/or hub are turned on, and the network cable is securely connected to your device and to your product.
If you are trying to set up Wi-Fi, remove the network cable and set up Wi-Fi again. Ethernet and Wi-Fi cannot be connected at the same time.
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Error code and message Solution
E2, E3, or E7
No wireless network names (SSID) found. Confirm that the router/access point is turned on and the wireless network (SSID) is set up correctly. Contact your network administrator for assistance.
No wireless network names (SSID) found. Confirm that the wireless network name (SSID) of the PC you wish to connect is set up correctly. Contact your network administrator for assistance.
Entered security key/password does not match the one set for your router/access point. Confirm security key/password. Contact your network administrator for assistance.
Check the following:
• Make sure your router or access point is turned on, and is correctly connected to your computer or network device.
• Turn off the router or access point, wait about 10 seconds, and turn it on again.
• Move your product closer to your router or access point, and remove any obstacles between them. Also move your product away from devices such as wireless phones or microwaves.
• Confirm that the SSID shown on the network connection report matches the label on your router or access point. Also make sure your SSID uses only ASCII characters and symbols, or your product cannot display the SSID correctly.
• If you are trying to connect using the WPS push button method, make sure your router or access point supports it.
• If you are using a network password, check the label on your router or access point to confirm that you are using the correct password, or check with your network administrator or router/access point documentation.
• If you are connecting to a smart device that generates an SSID, check the device documentation for the SSID and password you should use.
• If your wireless connection suddenly disconnects, and another smart device was added to the network using a WPS push button method or your network was set up using a non-WPS push button method, try downloading and installing your product software again.
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Error code and message Solution
E5
Security mode (e.g. WEP, WPA) does not match the current setting of the printer. Confirm security mode. Contact your network administrator for assistance.
E6
MAC address of your printer may be filtered. Check whether your router/access point has restrictions such as MAC address filtering. See the documentation of the router/access point or contact your network administrator for assistance.
If the security on your router or access point is not one of the following types, change the type of security on your router or access point and reset your product's network settings.
• WEP-64 bit (40 bit)
• WEP-128 bit (104 bit)
• WPA PSK (TKIP/AES); also known as WPA Personal
• WPA2 PSK (TKIP/AES); also known as WPA2 Personal
• WPA (TKIP/AES)
• WPA2 (TKIP/AES)
If your router or access point has MAC address filtering enabled, register your product's MAC address so it is not filtered. Locate the MAC address on the network connection report and check your router or access point documentation for instructions.
If your router or access point is using shared authentication with WEP security, confirm that you are using the correct authentication key and index.
If your router or access point limits the number of connected devices, raise the connection limit. See your router or access point documentation for instructions.
E8
Incorrect IP address is assigned to the printer. Confirm IP address setup of the network device (hub, router, or access point). Contact your network administrator for assistance.
If your product's Obtain IP Address setting is set to Auto, enable DHCP on your router or access point. If it is set to Manual, the IP address may be out of range or on a different network segment; set a valid IP address using your product control panel or the Web Config utility.
You can also try turning off your product and the router or access point, waiting about 10 seconds, and turning them on again.
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Error code and message Solution
E9
Confirm the connection and network setup of the PC or other device. Connection using the EpsonNet Setup is available. Contact your network administrator for assistance.
E10
Confirm IP address, subnet mask, and default gateway setup. Connection using the EpsonNet Setup is available. Contact your network administrator for assistance.
Make sure your computer or network device are turned on. Also make sure that you can access the Internet and other devices on the same network from the devices you are trying to connect to your product.
If you still cannot connect to your product, turn off your router or access point, wait about 10 seconds, and turn it on again. Download and install your product software again to reset your network settings.
Make sure other devices on the network are turned on and do the following:
• If your product's Obtain IP Address setting is set to Manual, check the IP address, subnet mask, and default gateway addresses on the network connection report to see if they are correct. If not, correct the settings.
• If DHCP is enabled, set your product's Obtain IP Address setting to Auto. If you want to use the DHCP­assigned address as a static address, set the Obtain IP Address setting to Manual, enter the product's IP address as listed on the network connection report, and set the subnet mask to 255.255.255.0.
If you still cannot connect to your product, turn off your router or access point, wait about 10 seconds, and turn it on again.
E11
Setup is incomplete. Confirm default gateway setup. Connection using the EpsonNet Setup is available. Contact your network administrator for assistance.
If you set your product's TCP/IP Setup setting to Manual, check that the default gateway address listed on the network connection report is correct. Also turn on the device that is set as the default gateway.
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Error code and message Solution
E12
Confirm the following
-Entered security key/password is correct
-Index of the security key/password is set to the first number
-IP address, subnet mask, or default gateway setup is correct
Contact your network administrator for assistance.
E13
Confirm the following
-Entered security key/password is correct
-Index of the security key/password is set to the first number
-Connection and network setup of the PC or other device is correct
Contact your network administrator for assistance.
Make sure other devices on the network are turned on and do the following:
• Make sure the IP address, subnet mask, and default gateway addresses are correct, if you are entering them manually.
• Confirm that the subnet mask and default gateway addresses for other devices are the same.
• Make sure the IP address does not conflict with other devices.
If you still cannot connect to your product, do the following:
• Turn off your router or access point, wait about 10 seconds, and turn it on again.
• Download and install your product software again to reset your network settings.
• If your router or access point uses WEP security with several registered passwords, make sure that the first registered password is set on your product.
Make sure your router, access point, and/or hub are turned on. Also make sure the TCP/IP setup on your router, access point, and/or hub is not set manually; this may cause your product's network settings to differ from the manually set up devices.
If you still cannot connect to your product, do the following:
• Turn off your router or access point, wait about 10 seconds, and turn it on again.
• Download and install your product software again to reset your network settings.
• If your router or access point uses WEP security with several registered passwords, make sure that the first registered password is set on your product.
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Network Environment Messages
Message Solution
The Wi-Fi environment needs to be improved. Turn the wireless router off and then turn it on. If the connection does not improve, see the documentation for the wireless router.
*No more devices can be connected. Disconnect one of the connected devices if you want to add another one.
The same SSID as Wi-Fi Direct exists in the environment. Change the Wi-Fi Direct SSID if you cannot connect a smart device to the printer.
Parent topic: Printing a Network Connection Report
Move your product closer to your router or access point, and remove any obstacles between them. Then turn off your router or access point, wait about 10 seconds, and turn it back on again. If you still cannot connect to your product, check the documentation that came with your router or access point for solutions.
You can connect up to computers or other devices to your product using a Wi-Fi Direct (Simple AP) connection. If you want to add another device, disconnect an existing connected device first.
Change the Wi-Fi Direct SSID.

Changing or Updating Network Connections

See these sections to change or update how your product connects to a network.
Accessing the Web Config Utility Changing a USB Connection to a Wi-Fi Connection Changing a Wi-Fi Connection to a Wired Network Connection Connecting to a New Wi-Fi Router Disabling Wi-Fi Features
Parent topic: Wi-Fi or Wired Networking

Accessing the Web Config Utility

You can select your product's network settings and confirm its operating status using a web browser. You do this by accessing your product's built-in Web Config utility from a computer or other device that is connected to the same network as your product.
1. Print a network status sheet.
2. Locate the IP address for your product that is listed on the network status sheet.
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3. On a computer or other device connected to the same network as your product, open a web browser.
4. Enter your product's IP address into the address bar.
You see the available Web Config utility options.
Parent topic: Changing or Updating Network Connections
Related tasks
Printing a Network Status Sheet

Changing a USB Connection to a Wi-Fi Connection

If you have already connected your product to your computer using a USB connection, you can change to a Wi-Fi connection.
1. Disconnect the USB cable from your product.
2. Uninstall your product software.
3. Download and install your product software from the Epson website using the instructions on the Start Here sheet.
Parent topic: Changing or Updating Network Connections
Related concepts
Uninstall Your Product Software

Changing a Wi-Fi Connection to a Wired Network Connection

If you have already connected your product to your computer wirelessly, you can change to a wired network connection if necessary.
1. Disable your product's Wi-Fi features.
2. Connect one end of an Ethernet network cable to the product's LAN port.
3. Connect the other end to any available LAN port on your router or access point.
4. Uninstall your product software.
5. Download and install your product software from the Epson website.
6. Follow the on-screen instructions to install the software.
7. When you see the Select Your Connection screen, select Wired network connection.
8. If you see a Select Setup Option screen, select Set up printer for the first time.
9. Continue following the rest of the on-screen instructions.
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Parent topic: Changing or Updating Network Connections
Related concepts
Uninstall Your Product Software
Related tasks

Disabling Wi-Fi Features

Connecting to a New Wi-Fi Router

If you change the wireless router you have been using on your network, you need to update your product's Wi-Fi connection to the new router.
1. Do one of the following:
• Windows: Uninstall your product software.
• Mac: Go to the next step.
2. Download and install your product software from the Epson website using the instructions on the Start Here sheet.
Parent topic: Changing or Updating Network Connections
Related concepts
Uninstall Your Product Software
Disabling Wi-Fi Features
You may need to disable your product's Wi-Fi features if you change your network connection type or need to solve a problem with your network connection.
Note: Before disabling Wi-Fi features, make a note of your product's SSID (network name) and password, and any network settings selected for the Epson Connect services you may use.
1. Press the home icon, if necessary.
2. Select the icon.
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You see a screen like this:
3. Select Wi-Fi (Recommended).
4. Select Change Settings.
5. Select Others.
6. Select Disable Wi-Fi.
7. Select Start Setup to disable Wi-Fi.
8. Select Close.
Parent topic: Changing or Updating Network Connections
Related tasks
Printing a Network Status Sheet
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Loading Paper

Before you print, load paper for the type of printing you will do.
Loading Paper in Cassette 1 (Upper Cassette) Loading Paper in Cassette 2 (Lower Cassette) Loading Paper in the Rear Paper Feed Slot Turning Off the Paper Setting Alert Paper Loading Capacity Double-sided Printing Capacity Borderless Paper Type Compatibility Compatible Epson Papers Selecting the Paper Settings for Each Source - Control Panel Paper or Media Type Settings - Printing Software

Loading Paper in Cassette 1 (Upper Cassette)

You can load photo paper and other media in these sizes in the upper paper cassette:
• 4 × 6 inches (102 × 152 mm)
• 5 × 7 inches (127 × 178 mm)
• 16:9 wide (4 × 7.1 inches [102 × 181 mm])
• A6 (4.1 × 5.8 inches [105 × 148 mm])
Note: Do not remove or insert the paper cassette while the product is operating.
1. Close the output tray by hand or by selecting the icon on the Home screen, if necessary.
2. Raise the control panel.
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3. Open the front cover until it clicks.
4. Slide out the upper paper cassette (labeled 1 on the cassette).
Note: If the cassette is too far inside the product to reach, turn the product off and on again to reset the cassette's position.
5. Slide the edge guides outward.
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6. Slide the front edge guide to the position for the paper size you want to use.
7. Insert paper in the cassette with the glossy or printable side facedown.
Note: Make sure the paper is loaded against the front edge guide and does not extend beyond the triangle symbol at the rear edge of the cassette.
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8. Slide the side edge guides against the paper, but not too tightly.
Note: Make sure the paper fits under the tabs on the edge guides.
9. Keeping the cassette flat, slide it into your product. Align the edge of the cassette to your product using the alignment marks as shown.
Note: If you slide the cassette too far into the product, turn the product off and on again. The cassette moves to the correct position.
10. Lower the control panel.
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11. Select the size and type of the paper you loaded on the LCD screen, and select Close.
Note: You can quickly select frequently used paper settings by selecting Favorite Paper Settings.
The output tray extends automatically when you print.
Always follow these paper loading guidelines:
• Load only the recommended number of sheets.
• Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may
damage the printable side.
• If paper is curled, flatten it or curl it slightly in the opposite direction before loading. Printing on curled
paper may cause paper jams and smeared printouts.
• Do not load different types of paper in the cassettes.
• Load paper short edge first and printable side facedown.
• Make sure the paper is under the tabs on the edge guides and not sticking out past the triangle symbol
at the end of the cassette.
• Check the paper package for any additional loading instructions.
Parent topic: Loading Paper
Related references
Double-sided Printing Capacity Paper Loading Capacity Paper or Media Type Settings - Control Panel
Related tasks
Loading Paper in Cassette 2 (Lower Cassette) Loading Paper in the Rear Paper Feed Slot Selecting the Paper Settings for Each Source - Control Panel

Loading Paper in Cassette 2 (Lower Cassette)

You can load envelopes and paper up to this size in the lower paper cassette: Legal (8.5 × 14 inches [216 × 356 mm]) If you are loading pre-punched paper, use the rear paper feed slot.
Note: Do not remove or insert the paper cassette while the product is operating.
1. Close the output tray by hand or by selecting the icon on the Home screen, if necessary.
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2. Raise the control panel.
3. Open the front cover until it clicks.
4. Pull on the front cover to slide out the lower paper cassette.
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5. Slide the edge guides outward.
Note: If you are using legal-size paper, remove the CD/DVD tray from under the lower cassette. Press the button on the lower cassette and extend it as shown.
6. Set the front edge guide to the position for the paper size you are using.
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7. Do one of the following:
• Insert paper with the glossy or printable side facedown.
Note: Make sure the paper is loaded against the front edge guide and does not extend beyond the triangle symbol at the rear edge of the cassette.
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• Insert up to 10 envelopes, printable side down and flap edge left, as shown.
8. Slide the edge guides against the paper, but not too tightly.
Note: Make sure the paper fits under the tabs on the edge guides.
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9. Keep the cassette flat as you slide it into your product.
Note: Leave enough space in front of the product for the paper to be fully ejected. Do not remove or insert the paper cassette while the product is operating.
10. Lower the control panel.
11. Select the size and type of the paper you loaded on the LCD screen, and select Close.
Note: You can quickly select frequently used paper settings by selecting Favorite Paper Settings.
The output tray extends automatically when you print.
Always follow these paper loading guidelines:
• Load only the recommended number of sheets or envelopes.
• Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may
damage the printable side.
• Fan and align the edges of envelopes, and flatten stacks before loading.
• If paper is curled, flatten it or curl it slightly in the opposite direction before loading. Printing on curled
paper may cause paper jams and smeared printouts.
• Do not load different types of paper in the cassette.
• Load paper short edge first and printable side facedown.
• Load envelopes printable side facedown and flap edge left.
• Make sure the paper is under the tabs on the edge guides and not sticking out past the triangle symbol
at the end of the cassette.
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• If you have trouble loading a stack of envelopes, press each envelope flat before loading it or load one
envelope at a time.
• Do not load an envelope that is curled, folded, or too thin, or that has a plastic window.
• If print quality declines when printing multiple envelopes, try loading one envelope at a time.
• Check the paper package for any additional loading instructions.
Parent topic: Loading Paper
Related references
Double-sided Printing Capacity Paper Loading Capacity Paper or Media Type Settings - Control Panel
Related tasks
Loading Paper in the Rear Paper Feed Slot Selecting the Paper Settings for Each Source - Control Panel Loading Paper in Cassette 1 (Upper Cassette)

Loading Paper in the Rear Paper Feed Slot

You can load a single envelope or sheet of a variety of paper types and sizes using the rear paper feed slot.
Note: Do not load paper in the rear paper feed slot until prompted to do so. Otherwise, the blank paper will be ejected.
1. Do one of the following:
• If you are printing from a computer, select Rear Paper Feed Slot as the Paper Source setting
and click Print.
• If you are printing from the product's control panel, select Rear Paper Feed Slot as the Paper
Source setting and press the Print or Copy icon.
You see a message on the LCD screen, then you see instructions for loading paper.
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2. Open the rear paper feed slot cover.
3. Fully extend the paper support and tilt it back, as shown.
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4. Slide the edge guides outward
5. Do one of the following:
• Insert a single sheet of paper, glossy or printable side up and short edge first, centered at the
arrow mark on the paper support. Insert the paper approximately 2 inches (5 cm) into the slot.
Note: Legal (8.5 × 14 inches [216 × 356 mm]), B4 (13.9 × 9.84 inches [353 × 250 mm]), and user defined (3.5 × 5 inches to 11.7 × 47.2 inches [89 × 127 mm to 297 1200 mm]) paper sizes are only available when printing from a computer.
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• Load an envelope printable side up and flap edge left, centered at the arrow mark on the paper
support. Insert the envelope approximately 2 inches (5 cm) into the slot.
• Load a single sheet of loose-leaf or other paper with holes facing as shown, centered at the arrow
mark on the paper support.
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6. Slide the edge guides against the paper or envelope, but not too tightly.
7. When you are ready to print, select Installed.
The output tray extends automatically when you print.
Always follow these paper loading guidelines:
• Load only one sheet at a time.
• Load paper short edge first, no matter which way your document faces.
• Load letterhead or pre-printed paper top edge first.
• Do not load an envelope that is curled, folded, or too thin, or that has a plastic window.
• Check the paper package for any additional loading instructions.
Parent topic: Loading Paper
Related references
Paper Loading Capacity Double-sided Printing Capacity Paper or Media Type Settings - Control Panel
Related tasks
Loading Paper in Cassette 1 (Upper Cassette) Loading Paper in Cassette 2 (Lower Cassette)
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Turning Off the Paper Setting Alert

The Paper Setting Alert warns you when the paper settings do not match the paper you loaded. You can turn off this feature from the product's control panel.
1. Press the home icon, if necessary.
2. Select Settings.
3. Scroll down and select Guide Functions.
You see a screen like this:
4. Select Paper Mismatch.
5. Set the Paper Mismatch setting to Off.
6. Select Close to exit.
Parent topic: Loading Paper

Paper Loading Capacity

You can load 1 sheet of paper or one envelope at a time in the rear paper feed slot. See the table here for the loading capacity of the paper cassettes.
Note: Use the rear paper feed slot to load pre-punched paper or user-defined paper sizes longer than A4 (8.3 × 11.7 inches [210 × 297 mm]).
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Standard Paper Capacity
Paper type Paper size Loading capacity
Cassette 1 Cassette 2
Plain paper
Copier paper
Letter (8.5 × 11 inches [216 × 279 mm]), A4 (8.3 × 11.7 inches
— Up to the line indicated
by the triangle symbol
on the edge guide [210 × 297 mm]), and Half Letter (5.5 × 8.5 inches [140 × 216 mm])
A6 (4.1 × 5.8 inches
20 sheets 20 sheets
[105 × 148 mm])
Legal (8.5 × 14 inches
— 1 sheet [216 × 356 mm])*, 8.5 × 13 inches (216 × 330 mm)
User defined (3.5 × 5 inches
— 1 sheet [89 × 127 mm] to 8.5 × 47.2 inches [216 × 1200 mm])*
Envelopes #10 — 10 envelopes
*Available only when printing from a computer.
Epson Paper Capacity
Paper type Loading capacity
Cassette 1 Cassette 2
Epson Bright White Pro Paper
— 80 sheets
Epson Bright White Premium Paper
Epson Multipurpose Plus Paper
Epson Presentation Paper Matte — 80 sheets
Epson Premium Presentation
— 20 sheets
Paper Matte
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Paper type Loading capacity
Cassette 1 Cassette 2
Epson Photo Paper Glossy
Epson Premium Photo Paper Glossy
Epson Premium Photo Paper Semi-gloss
Epson Ultra Premium Photo Paper Glossy
Epson Ultra Premium Photo Paper Luster
Epson Premium Presentation Paper Matte Double-sided
Epson Iron-on Cool Peel Transfer paper*
Epson Photo Quality Self­adhesive Sheets*
Epson Velvet Fine Art Paper
*Available only when printing from a computer.
Parent topic: Loading Paper
Related references

Double-sided Printing Capacity

20 sheets 20 sheets
— 1 sheet
Double-sided Printing Capacity
You can print double-sided on the following paper types and sizes.
Note: Borderless printing is not available for double-sided printing. You cannot print double-sided from the rear paper feed slot and manual double-sided printing is only available if Epson Status Monitor 3 is enabled.
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Paper type Size Double-sided Printing
Capacity
Plain paper
Copier paper
Epson Bright White Pro Paper
Epson Bright White Premium Paper
Epson Multipurpose Plus Paper
Epson Premium Presentation Paper Matte Double-sided
Parent topic: Loading Paper
Related references
Paper Loading Capacity
Letter (8.5 × 11 inches [216 × 279 mm])
A4 (8.3 × 11.7 inches [210 × 297 mm])
Letter (8.5 × 11 inches [216 × 279 mm])
A4 (8.3 × 11.7 inches [210 × 297 mm])
Letter (8.5 × 11 inches [216 × 279 mm])
A4 (8.3 × 11.7 inches [210 × 297 mm])

Borderless Paper Type Compatibility

You can print borderless photos on compatible paper types in compatible sizes:
Borderless Paper Types
Up to the line indicated by the triangle symbol on the edge guide
80 sheets
1 sheet
• Plain paper
• Copier paper
• Epson Bright White Pro Paper
• Epson Bright White Premium Paper
• Epson Multipurpose Plus Paper
• Epson Presentation Paper Matte
• Epson Photo Paper Glossy
• Epson Premium Photo Paper Glossy
• Epson Ultra Premium Photo Paper Glossy
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• Epson Premium Photo Paper Semi-gloss
• Epson Premium Presentation Paper Matte
• Epson Premium Presentation Paper Matte Double-sided
• Epson Ultra Premium Photo Paper Luster
• Epson Velvet Fine Art Paper
Borderless Paper Sizes
• 4 × 6 inches (102 × 152 mm)
• 5 × 7 inches (127 × 178 mm)
• 8 × 10 inches (203 × 254 mm)
• 16:9 wide (4 × 7.1 inches [102 × 181 mm])
• Letter (8.5 × 11 inches [216 × 279 mm])
• A4 (8.3 × 11.7 inches [210 × 297 mm])
• 11 × 14 inches (279 × 356 mm)
• 11 × 17 inches (279 × 432 mm)
• A3 (11.7 × 16.5 inches [297 × 420 mm])
• User defined (3.5 × 5 inches to 11.7 × 47.2 inches [89 × 127 mm to 297 × 1200 mm])*
*Available only when printing from a computer.
Parent topic: Loading Paper
Related references
Printable Area Specifications

Compatible Epson Papers

You can purchase genuine Epson ink, maintenance boxes, and paper at epson.com (U.S. sales),
epson.ca (Canadian sales), or epson.com.jm (Caribbean sales). You can also purchase supplies from
an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada.
Note: Paper/media availability varies by country.
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Paper Type Size Part number Sheet count
Epson Bright White Pro Paper Letter (8.5 × 11 inches
[216 × 279 mm])
Epson Bright White Premium Paper
Letter (8.5 × 11 inches [216 × 279 mm])
Epson Multipurpose Plus Paper Letter (8.5 × 11 inches
[216 × 279 mm])
Epson Presentation Paper Matte 11 × 17 inches
(279 × 432 mm)
Letter (8.5 × 11 inches [216 × 279 mm])
Epson Premium Presentation Paper Matte
8 × 10 inches (203 × 254 mm) S041467 50
Letter (8.5 × 11 inches [216 × 279 mm])
11 × 14 inches (279 × 356 mm)
A3 (11.7 × 16.5 inches [297 × 420 mm])
Epson Premium Presentation Paper Matte Double-sided
Letter (8.5 × 11 inches [216 × 279 mm])
S041586 500
S450218-4 500
S450217-4 500
S041070 100
S041062 100
S041257
S042180
50
100
S041468 50
S041260 50
S041568 50
Epson Photo Paper Glossy 4 × 6 inches (102 × 152 mm) S041809
S042038
Letter (8.5 × 11 inches [216 × 279 mm])
S041141
S041649
S041271
A4 (8.3 × 11.7 inches
S041140 20
[210 × 297 mm])
11 × 17 inches
S041156 20
(279 × 432 mm)
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50
100
20
50
100
Paper Type Size Part number Sheet count
Epson Premium Photo Paper Glossy
Epson Ultra Premium Photo Paper Glossy
4 × 6 inches (102 × 152 mm) S041727 100
5 × 7 inches (127 × 178 mm) S041464 20
8 × 10 inches (203 × 254 mm) S041465 20
Letter (8.5 × 11 inches [216 × 279 mm])
11 × 14 inches
S042183
S041667
25
50
S041466 20
(279 × 356 mm)
16:9 wide (4 × 7.1 inches
S042109 20
[102 × 181 mm])
11 × 17 inches
S041290 20
(279 × 432 mm)
A3 (11.7 × 16.5 inches
S041288 20
[297 × 420 mm])
4 × 6 inches (102 × 152 mm) S042181
S042174
60
100
5 × 7 inches (127 × 178 mm) S041945 20
8 × 10 inches (203 × 254 mm) S041946 20
Letter (8.5 × 11 inches [216 × 279 mm])
S042182
S042175
25
50
Epson Premium Photo Paper Semi-gloss
Epson Ultra Premium Photo Paper Luster
4 × 6 inches (102 × 152 mm) S041982 40
Letter (8.5 × 11 inches
S041331 20
[216 × 279 mm])
Letter (8.5 × 11 inches [216 × 279 mm])
A4 (8.3 × 11.7 inches
S041405
S041913
50
250
S041602 250
[210 × 297 mm])
A3 (11.7 × 16.5 inches
S041406 50
[297 × 420 mm])
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Paper Type Size Part number Sheet count
Epson Iron-on Cool Peel Transfer paper
Epson Photo Quality Self-adhesive Sheets
Epson Velvet Fine Art Paper Letter (8.5 × 11 inches
Parent topic: Loading Paper
Letter (8.5 × 11 inches [216 × 279 mm])
A4 (8.3 × 11.7 inches [210 × 297 mm])
[216 × 279 mm])
S041153 10
S041106 10
S041636 20

Selecting the Paper Settings for Each Source - Control Panel

You can change the default paper size and paper type for each source using the control panel on the product.
1. Press the home icon, if necessary.
2. Select Settings.
3. Select Printer Settings.
4. Select Paper Source Setting.
You see a screen like this:
Note: To turn off the automatic display of the paper settings selection screen after paper is loaded in the cassettes, set the Paper Configuration setting to Off. (AirPrint is disabled in this setting.)
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5. Select Paper Setup.
6. Select the paper source you want to change.
7. Select Paper Size.
8. Select the paper size you loaded.
9. Select Paper Type.
10. Select the paper type you loaded.
Note: To save a preset paper type, select the Favorite Paper Settings icon and specify the paper size and type.
11. Press to select another paper source to change, or press the home icon to exit.

Paper or Media Type Settings - Control Panel

Parent topic: Loading Paper
Paper or Media Type Settings - Control Panel
For this paper Select this Paper Type setting
Plain paper
Copier paper
Epson Bright White Pro Paper
Epson Bright White Premium Paper
Epson Multipurpose Plus Paper
Epson Iron-on Cool Peel Transfer paper
Epson Photo Quality Self-adhesive Sheets
Epson Ultra Premium Photo Paper Glossy
Epson Velvet Fine Art Paper
Epson Premium Photo Paper Glossy Prem. Glossy
Epson Photo Paper Glossy Glossy
Epson Presentation Paper Matte Presentation Matte
Epson Premium Photo Paper Semi-gloss Prem. Semi-Gloss
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Plain Paper
Ultra Glossy
For this paper Select this Paper Type setting
Epson Ultra Premium Photo Paper Luster Ultra Prem. Photo Luster
Epson Premium Presentation Paper Matte
Epson Premium Presentation Paper Matte Double­sided
Envelopes Envelope
Parent topic: Selecting the Paper Settings for Each Source - Control Panel
Prem. Matte

Paper or Media Type Settings - Printing Software

For this paper Select this paper Type or Media Type setting
Plain paper
Copier paper
Epson Bright White Pro Paper
Epson Bright White Premium Paper
Epson Multipurpose Plus Paper
Epson Iron-on Cool Peel Transfer paper
Epson Photo Quality Self-adhesive Sheets
Epson Ultra Premium Photo Paper Glossy
Epson Velvet Fine Art Paper
Plain Paper/Bright White Paper
Ultra Premium Photo Paper Glossy
Epson Premium Photo Paper Glossy Premium Photo Paper Glossy
Epson Photo Paper Glossy Photo Paper Glossy
Epson Presentation Paper Matte Presentation Paper Matte
Epson Premium Photo Paper Semi-gloss Premium Photo Paper Semi-Gloss
Epson Ultra Premium Photo Paper Luster Ultra Premium Photo Paper Luster
Epson Premium Presentation Paper Matte
Epson Premium Presentation Paper Matte Double­sided
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Premium Presentation Paper Matte
For this paper Select this paper Type or Media Type setting
Envelopes Envelope
Note: The settings listed here are available only when printing from your computer; they do not apply to your product's control panel settings.
Parent topic: Loading Paper
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Placing Originals on the Product

Follow the instructions here to place your original documents or photos on the product.
Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it.

Placing Originals on the Scanner Glass

Placing Originals on the Scanner Glass
You can place originals up to this size on the scanner glass: Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]).
1. Open the document cover.
2. Clean any dust or stains from the scanner glass surface by wiping it with a soft, dry cloth.
Note: If there is dust or stains on the glass, the scan area may extend to include the dust or stains.
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3. Do one of the following to place your originals:
• Single sheet: Place your original facedown on the scanner glass with the top facing into the corner. Slide the original to the edges of the indicated corner about 0.05 inch (1.5 mm) away from the corner mark on the scanner glass as shown.
• ID card: Place an ID card 0.2 inch (5 mm) away from the corner of the scanner glass as shown.
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• Multiple photos for copying: You can place multiple photos of different sizes on the scanner glass to make separate copies. Make sure your photos are at least 0.2 inch (5 mm) away from each other and from the corner of the scanner glass. You can place photos up to this size: 4 × 6 inches (102 × 152 mm).
• Multiple photos for scanning: You can place multiple photos of different sizes on the scanner glass and save them separately using Photo Mode in Epson ScanSmart or Epson Scan 2. Make sure your photos are at least 0.6 inch × 0.6 inch (15 × 15 mm) in size, and placed away from each other and the corner mark by at least the distances shown.
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1 0.2 inch (4.5 mm)
2 0.8 inch (20 mm)
Note: To view multiple scanned photos in Epson Scan 2, select the Thumbnail checkbox in the preview window.
4. Close the document cover gently to keep your original in place.
Caution: Do not push down on the document cover or scanner glass or you may damage the product.
Note: When placing bulky originals such as books, prevent external light from shining directly onto the scanner glass.
Remove your originals after scanning. If you leave the originals on the scanner glass for a long time, they may stick to the glass surface.
Parent topic: Placing Originals on the Product
Related references
Scanning Specifications
Related tasks
Changing the Scan Settings Scanning in Epson Scan 2
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Copying

See the information here to copy documents or photos using your product.
Note: Copies may not be exactly the same size as your originals.
Copying Documents or Photos Restoring Photos While Copying Copying Books, ID Cards, or Borderless Photos Copying Options

Copying Documents or Photos

You can copy documents or photos onto various sizes and types of paper, including Epson special papers.
1. Place your original document or photo on the scanner glass.
2. Load the paper you want to print on.
3. Press the home icon, if necessary.
4. Select Copy.
You see a screen like this:
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5. To print more than one copy, select Copies and use the displayed numeric keypad to select the number of copies (up to 99).
6. Change any of the displayed settings as necessary.
7. Select the Advanced Settings tab to view and change additional copy settings, if necessary.
8. Select Preview to preview your copy on the LCD screen.
9. When you are ready to copy, select Start Copy or press the Copy icon.
Note: To cancel copying, select Cancel.
Parent topic: Copying
Related references
Compatible Epson Papers Copying Options
Related topics
Loading Paper Placing Originals on the Product

Restoring Photos While Copying

You can restore the colors in faded photos as you copy them.
1. Load the paper you want to print on.
2. Press the home icon, if necessary.
3. Select Various Prints.
4. Select Various copies.
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You see a screen like this:
5. Select Copy/Restore Photos.
6. Make sure the Restore Color setting is set to On.
7. Select your other paper and print settings as necessary, then select To Placing Originals.
8. Place your original photos on the scanner glass.
9. Select Start Scanning.
Your originals are scanned and a preview with restored colors appears on the LCD screen.
10. If you need to edit the copy, select Edit and change any of these settings as necessary:
• Photo Adjustments: Select Fix Photo On to improve the color, contrast, and sharpness of
flawed photos.
• Filter: Select B&W to apply a monochrome filter.
• Crop/Zoom: Zoom in to enlarge a part of the photo and crop it.
11. To print more than one copy, select photo(s) and use the displayed numeric keypad to select the number of copies (up to 99).
12. When you are ready to copy, press the Copy icon.
Note: To cancel printing, select Cancel.
Parent topic: Copying
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Related references
Compatible Epson Papers Copying Options
Related topics
Loading Paper Placing Originals on the Product

Copying Books, ID Cards, or Borderless Photos

You can copy two pages of a book or both sides of an ID card onto a single sheet of paper. You can also copy a photo and print it without any borders.
1. Load the paper you want to print on.
2. Press the home icon, if necessary.
3. Select Various Prints.
4. Select Various copies.
You see a screen like this:
5. Select one of these options:
• ID Card: Scan and copy both sides of an ID card onto one side of the paper.
• Book Copy: Copy two facing pages of a book onto a single sheet of paper.
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Note: Make sure the first page of your original is placed on the scanner glass as described on the
LCD screen and select Print Settings to view and change the print settings, if necessary.
• Borderless Copy: Copy a photo with borders and remove the borders from the copy.
6. Place your book, card, or photo on the scanner glass.
7. To print more than one copy, select Copies and use the displayed numeric keypad to select the number of copies (up to 99).
8. Change any of the displayed settings as necessary.
9. Select Advanced Settings to view and change additional copy settings, if necessary.
10. Select Preview to preview your copy on the LCD screen.
11. When you are ready to copy, select Start Copy or press the Copy icon.
Note: To cancel copying, select Cancel.
12. For ID Card and Book Copy, follow any on-screen instructions to place the rest of your originals and select Start Scanning.
Parent topic: Copying
Related references
Compatible Epson Papers Copying Options
Related topics
Loading Paper Placing Originals on the Product

Copying Options

Select the copying options you want to use for your copies.
Note: Not all options or settings may be available, depending on other copying settings.
Copy
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Copying option Available settings Description
Color mode B&W Select whether to copy the original in color or black and
Color
white
2-Sided 1>1-Sided Select to make 2-sided copies. When you select 1>2-Sided,
1>2-Sided
scroll down and also select the orientation and binding edge for your originals or copies.
Density selector Varying levels Adjusts the lightness or darkness of copies
Advanced Settings
Copying option Available settings Description
Reduce/Enlarge Actual Size Copies the original at its full size or 100% magnification
Auto Fit Page Automatically sizes the image to fit the paper size you
selected
45%->195% and
Automatically converts from one size to another
other conversions
Paper Size Various sizes Select the paper size you loaded
Paper Type Various paper types Select the paper type you loaded
Paper Cassettes Cassette 1 View your paper source settings
Cassette 2
Multi-Page Single Page Copies each page of the original onto an individual sheet
2-up Copies two document pages onto one sheet. Scroll down
and select the document orientation and layout order settings as necessary.
Off Copies one facing page of a book onto an individual sheet
Original Type Text Select the type of original you loaded
Text & Image
Photo
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Copying option Available settings Description
Quality Draft Adjusts the quality of your copies
Standard
High
Best
Remove Background
On Lightens the background of the original
Off
Expansion Various settings Enlarges the image to remove borders from the edges of the
paper
Clear All Settings
Yes Restore all copy settings to their defaults
No
Parent topic: Copying
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Printing from a Computer

Before printing from your computer, make sure you have set up your product and installed its software as described on the Start Here sheet.
Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. If you see a Software Update screen, select Enable automatic checking and click OK. The update scans your system to see if you have the latest product software. Follow the on-screen instructions.
Printing with Windows Printing with the Built-in Epson Driver - Windows 10 S Printing on a Mac Cancelling Printing Using a Product Button

Printing with Windows

You can print with your product using any Windows application, as described in these sections.
Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S; you must obtain software only from the Windows Store.
Selecting Basic Print Settings - Windows Selecting Double-sided Printing Settings - Windows Selecting Additional Layout and Print Options - Windows Selecting a Printing Preset - Windows Selecting Extended Settings - Windows Printing Your Document or Photo - Windows Selecting Default Print Settings - Windows Changing Automatic Update Options
Parent topic: Printing from a Computer
Related topics
Printing with the Built-in Epson Driver - Windows 10 S
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