Epson C11CH16401 User Manual

User's Guide

NPD5906-00 EN

User's Guide

Copyright

No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the use of the information herein. information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.

Neither Seiko Epson Corporation nor its aliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.

Seiko Epson Corporation and its aliates shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.

e

Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko Epson Corporation.

contents of this manual and the

e

specications

of this product are subject to change without notice.

User's Guide

Trademarks

❏ EPSON® is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a

trademark of Seiko Epson Corporation.

❏ PRINT Image Matching™ and the PRINT Image Matching logo are trademarks of Seiko Epson Corporation.

❏ Epson Scan 2 soware is based in part on the work of the Independent JPEG Group.

❏

libti

Permission to use, copy, modify, distribute, and sell this soware and its documentation for any purpose is hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in all copies of the soware and related documentation, and (ii) the names of Sam Leer and Silicon Graphics may not be used in any advertising or publicity relating to the soware without the specic, prior written permission of Sam Leer and Silicon Graphics.

THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.

Leer

❏ SDXC Logo is a trademark of SD-3C, LLC.

❏ Microso®, Windows®, and Windows Vista® are registered trademarks of Microso Corporation.

❏ Apple, Macintosh, Mac OS, OS X, Bonjour, Safari, iPad, iPhone, iPod touch, and iTunes are trademarks of Apple

Inc., registered in the U.S. and other countries. AirPrint and the AirPrint logo are trademarks of Apple Inc.

❏ Google Cloud Print, Chrome, Chrome OS, and Android are trademarks of Google Inc.

❏ QR Code is a registered trademark of DENSO WAVE INCORPORATED in Japan and other countries.

❏ Adobe and Adobe Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the

United States and/or other countries.

❏ Intel

❏ General Notice: Other product names used herein are for identication purposes only and may be trademarks

is a registered trademark of Intel Corporation.

of their respective owners. Epson disclaims any and all rights in those marks.

User's Guide

Contents

Trademarks

About This Manual

Introduction to the Manuals...................8

Using the Manual to Search for Information. . . . . . . 8

Marks and Symbols.........................9

Descriptions Used in this Manual..............10

Operating System References.................10

Important Instructions

Safety Instructions.........................11

Printer Advisories and Warnings.............. 12

Advisories and Warnings for Setting Up/

Using the Printer........................12

Advisories and Warnings for Using the

Printer with a Wireless Connection...........13

Advisories and Warnings for Using Memory

Cards................................ 13

Advisories and Warnings for Using the LCD

Screen................................13

Protecting Your Personal Information...........13

Printer Basics

Part Names and Functions...................14

Control Panel............................ 16

Buttons...............................16

Guide to the LCD Screen..................16

Checking the Network Connection Status........26

Checking the Network Status Using Network

Icon................................. 26

Printing a Network Connection Report........26

Printing a Network Status Sheet.............32

Replacing or Adding New Access Points.........33

Changing the Connection Method to a Computer. . 33

Disabling Wi-Fi from the Control Panel..........34

Disconnecting Wi-Fi Direct (Simple AP)

connection from the Control Panel.............34

Restoring the Network Settings from the

Control Panel............................ 35

Loading Paper

Paper Handling Precautions..................36

Available Paper and Capacities................37

List of Paper Types.......................38

Loading Paper in the Rear Paper Feed...........38

Placing Originals

Placing Originals on the Scanner Glass. . . . . . . . . . 42

How to Place Various Originals................43

Placing Originals for 2-Up Layout............43

Placing a Double-Page Spread for 2-Up Layout. . 43 Placing Multiple Photos for Scanning at the

Same Time.............................44

Inserting a Memory Card

Supported Memory Cards................... 45

Inserting and Removing a Memory Card.........45

Network Settings

Network Connection Types.................. 20

Wi-Fi Connection....................... 20

Wi-Fi Direct (Simple AP) Connection.........20

Connecting to a Computer...................21

Connecting to a Smart Device................ 22

Making Wi-Fi Settings from the Printer..........22

Making Wi-Fi Settings Manually.............23

Making Wi-Fi Settings by Push Button Setup. . . . 24

Making Wi-Fi Settings by PIN Code Setup

(WPS)................................25

Making Wi-Fi Direct (Simple AP)

Connection Settings......................25

Printing

Printing from the Control Panel...............47

Printing Photos by Selecting from a Memory

Card.................................47

Printing Lined Paper, Calendars, and

Original Writing Paper....................48

DPOF Printing......................... 49

Menu Options for Print Photos Mode.........49

Printing from a Computer...................49

Printing Basics - Windows.................49

Printing Basics - Mac OS.................. 51

Printing on 2-Sides (for Windows only). . . . . . . .53

Printing Several Pages on One Sheet..........54

User's Guide

Contents

Printing to Fit the Paper Size................55

Printing Multiple Files Together (for

Windows Only).........................57

Printing One Image on Multiple Sheets to

Create a Poster (for Windows Only)..........58

Printing Using Advanced Features........... 64

Printing Photos Using Epson Easy Photo Print. . 66

Printing from Smart Devices................. 67

Using Epson iPrint.......................67

Using AirPrint..........................69

Canceling Printing.........................69

Canceling Printing - Printer Button...........69

Canceling Printing - Windows.............. 70

Canceling Printing - Mac OS............... 70

Copying

Menu Options for Copy Mode................ 71

Scanning

Scanning Using the Control Panel..............74

Scanning to a Computer...................74

Scanning to a Computer (WSD).............75

Scanning from a Computer...................77

Scanning Using Epson Scan 2...............77

Scanning from Smart Devices.................84

Installing Epson iPrint....................84

Scanning Using Epson iPrint............... 84

Replacing Ink Cartridges

Checking the Ink Levels.....................86

Checking the Ink Levels - Control Panel. . . . . . . 86

Checking the Ink Levels - Windows...........86

Checking the Ink Levels - Mac OS............86

Ink Cartridge Codes........................86

Ink Cartridge Handling Precautions............87

Replacing Ink Cartridges.................... 89

Temporarily Printing with Black Ink............92

Temporarily Printing with Black Ink - Windows. 94 Temporarily Printing with Black Ink - Mac OS. . .95

Conserving Black Ink when the Black Ink Is

Low (for Windows Only)....................96

Maintaining the Printer

Checking and Cleaning the Print Head..........97

Checking and Cleaning the Print Head -

Control Panel.......................... 97

Checking and Cleaning the Print Head -

Windows..............................98

Checking and Cleaning the Print Head - Mac

OS...................................98

Aligning the Print Head.....................98

Aligning the Print Head - Control Panel.......99

Aligning the Print Head - Windows...........99

Aligning the Print Head - Mac OS...........100

Cleaning the Paper Path....................100

Cleaning the Scanner Glass..................101

Cleaning the Translucent Film............... 101

Saving Power............................103

Saving Power - Control Panel..............103

Saving Power - Windows..................104

Saving Power - Mac OS...................104

Menu Options for Setup Mode

Menu Options for Ink Levels.................105

Menu Options for Maintenance.............. 105

Menu Options for Printer Setup.............. 106

Paper Source Settings:................... 106

Quiet Mode:.......................... 106

Power O Timer:.......................106

Language:............................106

Sleep Timer:...........................106

Menu Options for Network Settings........... 106

Menu Options for Epson Connect Services......107

Menu Options for Google Cloud Print Services. . . 108

Menu Options for File Sharing...............108

Menu Options for Firmware Update...........109

Menu Options for Restore Default Settings...... 109

Network Service and Software Information

Epson Connect Service.....................110

We b

Running Web Cong on a Web Browser. . . . . . 111

Running Web Running Web

Windows Printer Driver....................112

Guide to Windows Printer Driver...........113

Making Operation Settings for the Windows

Printer Driver......................... 115

Mac OS Printer Driver.....................115

Guide to Mac OS Printer Driver............116

Making Operation Settings for the Mac OS

Printer Driver......................... 118

.............................110

Cong

on Windows.......... 111

Cong

on Mac OS............111

Cong

User's Guide

Contents

Epson Scan 2 (Scanner Driver)...............118

Epson Event Manager......................119

Epson Easy Photo Print....................119

E-Web Print (for Windows Only).............120

Easy Photo Scan..........................120

EPSON Soware Updater...................121

Uninstalling Applications...................121

Uninstalling Applications - Windows.........121

Uninstalling Applications - Mac OS..........122

Installing Applications.....................123

Updating Applications and Firmware.......... 123

Updating the Printer's Firmware using the

Control Panel..........................124

Solving Problems

Checking the Printer Status..................125

Checking Error Codes on the LCD Screen. . . . .125

Checking the Printer Status - Windows.......126

Checking the Printer Status - Mac OS........126

Removing Jammed Paper...................127

Removing Jammed Paper from the Rear

Paper Feed. . . . . . . . . . . . . . . . . . . . . . . . . . . .127

Removing Jammed Paper from the Output Tray 127 Removing Jammed Paper from Inside the

Printer...............................128

Paper Does Not Feed Correctly. . . . . . . . . . . . . . .129

Paper Jams............................129

Paper Feeds at a Slant....................129

Several Sheets of Paper are Fed at a Time. . . . . . 130

Paper Out Error Occurs..................130

Power and Control Panel Problems............130

Power Does Not Turn On.................130

Power Does Not Turn O.................130

LCD Screen Gets Dark...................130

Cannot Print from a Computer...............130

Checking the Connection (USB)............130

Checking the Connection (Network).........131

Checking the Soware and Data. . . . . . . . . . . . 132

Checking the Printer Status from the

Computer (Windows)....................134

Checking the Printer Status from the

Computer (Mac OS).....................134

When You Cannot Make Network Settings......135

Cannot Connect from Devices Even

Network Settings are No Problems.......... 135

Checking the SSID Connected to the Printer. . . 137

Checking the SSID for the Computer.........137

Cannot Print from an iPhone or iPad.......... 138

ough

Printing is Paused........................ 138

Printout Problems........................138

Printout is Scued or Color is Missing........138

Banding or Unexpected Colors Appear.......139

Colored Banding Appears at Intervals of

Approximately 2.5 cm....................139

Blurry Prints, Vertical Banding, or

Misalignment..........................140

Print Quality is Poor.....................140

Paper Is Smeared or

Printed Photos are Sticky.................142

Images or Photos are Printed in Unexpected

Colors...............................142

Colors Dier from What You See on the

Display..............................142

Cannot Print Without Margins.............142

Edges of the Image are Cropped During

Borderless Printing......................143

e Position, Size, or Margins of the Printout

Are Incorrect..........................143

Printed Characters Are Incorrect or Garbled. . . 143

e Printed Image Is Inverted..............144

Mosaic-Like Patterns in the Prints...........144

Uneven Colors, Smears, Dots, or Straight

Lines Appear in the Copied Image...........144

Moiré (Cross-Hatch) Patterns Appear in the

Copied Image......................... 144

An Image of the Reverse Side of the Original

Appears in the Copied Image..............144

e Printout Problem Could Not be Cleared. . . 145

Other Printing Problems................... 145

Printing Is Too Slow.....................145

Printing Slows Down Dramatically During

Continuous Printing.....................146

Cannot Cancel Printing from a Computer

Running Mac OS X v10.6.8................146

Cannot Start Scanning.....................146

Cannot Start Scanning when Using the

Control Panel..........................147

Scanned Image Problems...................147

Uneven Colors, Dirt, Spots, and so on Appear

when Scanning from the Scanner Glass.......147

e Image Quality Is Rough...............147

Appears in the Background of Images. . . 147

Oset

Text is Blurred.........................148

Moiré Patterns (Web-Like Shadows) Appear. . . 148 Cannot Scan the Correct Area on the

Scanner Glass..........................149

Cannot Preview in Text is Not Recognized Correctly when

Saving as a Searchable PDF................149

Scued

umbnail

...............141

............. 149

User's Guide

Contents

Cannot Solve Problems in the Scanned Image. . 150

Other Scanning Problems...................150

Scanning Is Too Slow....................150

Scanning Stops when Scanning to PDF/

Multi-TIFF........................... 151

Other Problems..........................151

Slight Electric Shock when Touching the

Printer...............................151

Operation Sounds Are Loud...............151

Cannot Save the Data to a Memory Card......151

Application Is Blocked by a Firewall (for

Windows Only)........................152

"?" Is Displayed on the Photo Selection Screen. . 152

Appendix

Technical Specications....................153

Printer Scanner

Interface Specications...................154

Network Function List...................155

Wi - F i

Security Protocol.......................156

Supported ird Party Services.............156

External Storage Device Specications........156

Dimensions...........................157

Electrical

Environmental Specications..............158

System Requirements....................158

Regulatory Information....................159

Standards and Approvals for European Model. . 159

Restrictions on Copying..................159

Transporting the Printer....................159

Accessing a Memory Card From a Computer. . . . .161

Where to Get Help........................162

Technical Support Web Site................162

Contacting Epson Support................162

Specications

....................153

................... 154

.....................155

.................. 157

User's Guide

About This Manual

Introduction to the Manuals

e following manuals are supplied with your Epson printer. As well as the manuals, see the help included in the various Epson soware applications.

❏ Start Here (paper manual)

Provides you with information on setting up the printer, installing the soware, using the printer, solving problems, and so on.

❏ User's Guide (digital manual)

is manual. Provides overall information and instructions on using the printer, on network settings when using the printer on a network, and on solving problems.

You can obtain the latest versions of the above manuals with the following methods.

❏ Paper manual

Visit the Epson Europe support website at http://www.epson.eu/Support, or the Epson worldwide support website at http://support.epson.net/.

❏ Digital manual

Start EPSON Soware Updater on your computer. EPSON Soware Updater checks for available updates of Epson soware applications and the digital manuals, and allows you to download the latest ones.

Related Information

“EPSON

Soware

Updater” on page 121

Using the Manual to Search for Information

e PDF manual allows you to search for information you are looking for by keyword, or jump directly to specic sections using the bookmarks. You can also print only the pages you need. is section explains how to use a PDF manual that has been opened in Adobe Reader X on your computer.

Searching by keyword

Click Edit > Advanced Search. Enter the keyword (text) for information you want to and then click Search. Hits are displayed as a list. Click one of the displayed hits to jump to that page.

in the search window,

nd

User's Guide

About This Manual

Jumping directly from bookmarks

Click a title to jump to that page. Click + or > to view the lower level titles in that section. To return to the previous page, perform the following operation on your keyboard.

❏ Wi n d o w s : Ho ld down Alt, and then press ←.

❏ Mac OS: Hold down the command key, and then press ←.

Printing only the pages you need

You can extract and print only the pages you need. Click Print in the File menu, and then specify the pages you want to print in Pages in Pages to Print.

❏ To specify a series of pages, enter a hyphen between the start page and the end page.

Example: 20-25

❏ To specify pages that are not in series, divide the pages with commas.

Example: 5, 10, 15

Marks and Symbols

Caution:

Instructions that must be followed carefully to avoid bodily injury.

Important:

Instructions that must be observed to avoid damage to your equipment.

Note:

Provides complementary and reference information.

Related Information

User's Guide

About This Manual

Links to related sections.

Descriptions Used in this Manual

❏ Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or macOS

High Sierra. e content displayed on the screens varies depending on the model and situation.

❏ Illustrations of the printer used in this manual are examples only. Although there may be slight

depending on the model, the method of operation is the same.

❏ Some of the menu items on the LCD screen vary depending on the model and settings.

dierences

Operating System References

Windows

In this manual, terms such as "Windows 10", "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista", and "Windows XP" refer to the following operating systems. Additionally, "Windows" is used to refer to all versions.

❏

Microso

❏ Microso

❏

Microso

❏ Microso

Wi n d o w s® 10 operating system

Wi n d o w s® 8.1 operating system

Wi n d o w s® 8 operating system

Wi n d o w s® 7 operating system

Wi n d o w s Vis ta® operating system

Wi n d o w s® XP operating system

Wi n d o w s® XP Professional x64 Edition operating system

Mac OS

In this manual, "Mac OS" is used to refer to macOS High Sierra, macOS Sierra, OS X El Capitan, OS X Yosemite, OS X Mavericks, OS X Mountain Lion, Mac OS X v10.7.x, and Mac OS X v10.6.8.

User's Guide

Important Instructions

Safety Instructions

Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future reference. Also, be sure to follow all warnings and instructions marked on the printer.

❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following

Web site to learn the meaning of the symbols.

http://support.epson.net/symbols

❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of

other cords with this printer or the use of the supplied power cord with other equipment may result in re or electric shock.

❏ Be sure your AC power cord meets the relevant local safety standard.

❏ Never disassemble, modify, or attempt to repair the power cord, plug, printer unit, scanner unit, or options by

yourself, except as specically explained in the printer's manuals.

❏ Unplug the printer and refer servicing to qualied service personnel under the following conditions:

e power cord or plug is damaged; liquid has entered the printer; the printer has been dropped or the casing damaged; the printer does not operate normally or exhibits a distinct change in performance. Do not adjust controls that are not covered by the operating instructions.

❏ Place the printer near a wall outlet where the plug can be easily unplugged.

❏ Do not place or store the printer outdoors, near excessive dirt or dust, water, heat sources, or in locations

subject to shocks, vibrations, high temperature or humidity.

❏ Take care not to spill liquid on the printer and not to handle the printer with wet hands.

❏ Keep the printer at least 22 cm away from cardiac pacemakers. Radio waves from this printer may adversely

aect the operation of cardiac pacemakers.

❏ If the LCD screen is damaged, contact your dealer. If the liquid crystal solution gets on your hands, wash them

thoroughly with soap and water. If the liquid crystal solution gets into your eyes, ush them immediately with water. If discomfort or vision problems remain aer a thorough ushing, see a doctor immediately.

❏ Be careful when you handle used ink cartridges, as there may be some ink around the ink supply port.

❏ If ink gets on your skin, wash the area thoroughly with soap and water.

❏ If ink gets into your eyes, ush them immediately with water. If discomfort or vision problems continue aer

a thorough ushing, see a doctor immediately.

❏ If ink gets into your mouth, see a doctor right away.

❏ Do not disassemble the ink cartridge; otherwise ink may get into your eyes or on your skin.

❏ Do not shake ink cartridges too vigorously and do not drop them. Also, be careful not to squeeze them or tear

their labels. Doing so may cause ink leakage.

❏ Keep ink cartridges out of the reach of children.

User's Guide

Important Instructions

Printer Advisories and Warnings

Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this manual for future reference.

Advisories and Warnings for Setting Up/Using the Printer

❏ Do not block or cover the vents and openings in the printer.

❏ Use only the type of power source indicated on the printer's label.

❏ Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and o.

❏ Avoid electrical outlets controlled by wall switches or automatic timers.

❏ Keep the entire computer system away from potential sources of electromagnetic interference, such as

loudspeakers or the base units of cordless telephones.

❏ e power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place

objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over. Be particularly careful to keep all the power-supply cords straight at the ends and the points where they enter and leave the transformer.

❏ If you use an extension cord with the printer, make sure that the total ampere rating of the devices plugged into

the extension cord does not exceed the cord's ampere rating. Also, make sure that the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.

❏ If you plan to use the printer in Germany, the building installation must be protected by a 10 or 16 amp circuit

breaker to provide adequate short-circuit protection and over-current protection for the printer.

❏ When connecting the printer to a computer or other device with a cable, ensure the correct orientation of the

connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation may damage both devices connected by the cable.

❏ Place the printer on a

will not operate properly if it is tilted at an angle.

❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down;

otherwise ink may leak.

❏ Allow space above the printer so that you can fully raise the document cover.

❏ Leave enough space in front of the printer for the paper to be fully ejected.

❏ Avoid places subject to rapid changes in temperature and humidity. Also, keep the printer away from direct

sunlight, strong light, or heat sources.

stable surface that extends beyond the base of the printer in all directions. e printer

at,

❏ Do not insert objects through the slots in the printer.

❏ Do not put your hand inside the printer during printing.

❏ Do not touch the white at cable inside the printer.

❏ Do not use aerosol products that contain

❏ Do not move the print head by hand; otherwise, you may damage the printer.

❏ Be careful not to trap your ngers when closing the scanner unit.

❏ Do not press too hard on the scanner glass when placing the originals.

❏ Always turn the printer o using the

until the

light stops

ashing.

ammable

button. Do not unplug the printer or turn o the power at the outlet

gases inside or around the printer. Doing so may cause

re.

User's Guide

Important Instructions

❏ Before transporting the printer, make sure that the print head is in the home (far right) position and the ink

cartridges are in place.

❏ If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical

outlet.

Advisories and Warnings for Using the Printer with a Wireless Connection

❏ Radio waves from this printer may negatively aect the operation of medical electronic equipment, causing

them to malfunction. When using this printer inside medical facilities or near medical equipment, follow directions from the authorized personnel representing the medical facilities, and follow all posted warnings and directions on the medical equipment.

❏ Radio waves from this printer may negatively aect the operation of automatically controlled devices such as

automatic doors or re alarms, and could lead to accidents due to malfunction. When using this printer near automatically controlled devices, follow all posted warnings and directions on these devices.

Advisories and Warnings for Using Memory Cards

❏ Do not remove a memory card or turn o the printer while the memory card light is ashing.

❏ e methods for using memory cards vary according to card type. Be sure to refer to the manual packaged with

your memory card for details.

❏ Use only memory cards compatible with the printer.

Related Information

“Supported Memory Card

Specications

” on page 156

Advisories and Warnings for Using the LCD Screen

❏ e LCD screen may contain a few small bright or dark spots, and because of its features it may have an uneven

brightness. ese are normal and do not indicate that it is damaged in any way.

❏ Only use a dry,

❏ e exterior cover of the LCD screen could break if it receives a heavy impact. Contact your dealer if the

screen's surface chips or cracks, and do not touch or attempt to remove the broken pieces.

cloth for cleaning. Do not use liquid or chemical cleaners.

so

Protecting Your Personal Information

When you give the printer to someone else or dispose of it, erase all the personal information stored in the printer's memory by selecting Setup > Restore Default Settings > All Settings on the control panel.

User's Guide

Printer Basics

Part Names and Functions

Edge guide Feeds the paper straight into the printer. Slide to the edges of the paper.

Rear paper feed Loads paper.

Paper support Supports loaded paper.

Feeder guard Prevents foreign substance from entering the printer. Usually keep this guard

closed.

Output tray Holds the ejected paper. Before printing, raise the stopper to prevent the

ejected paper from falling o the tray.

Control panel Operates the printer.

User's Guide

Memory card slot Insert a memory card.

Ink cartridge holder Install the ink cartridges. Ink is ejected from the print head nozzles underneath.

Printer Basics

Document cover Blocks external light while scanning.

Scanner glass Place the originals.

Scanner unit Scans placed originals. Open when replacing ink cartridges or removing

jammed paper inside the printer.

AC inlet Connects the power cord.

USB port Connects a USB cable.

User's Guide

Printer Basics

Control Panel

You can change the angle of the control panel.

To lower the control panel, squeeze the lever on the back of the panel as shown below.

Buttons

u d l r

Turns the printer on or o.

Do not turn o while the power light is ashing (while the printer is operating or processing data).

Unplug the power cord when the power light is

Displays the home screen.

OK Use the u d l r buttons to select a menu, and press the OK button to run the selected menu.

Stops the current operation or returns to the previous screen.

Starts an operation such as printing or copying.

o.

Guide to the LCD Screen

Menus and messages are displayed on the LCD screen. Select a menu or setting by pressing the u d l r buttons.

User's Guide

Printer Basics

Guide to the Home Screen

e following icons and menus are displayed on the home screen.

Icons that show the network status are displayed.

Indicates a problem with the printer's wireless (Wi-Fi) network connection, or that the printer is searching for a wireless (Wi-Fi) network connection.

Indicates that the printer is connected to a wireless (Wi-Fi) network.

The number of bars indicates the signal strength of the connection. The more bars there are, the stronger the connection.

Indicates that a wireless (Wi-Fi) network is disabled, or that the printer is processing a wireless network connection.

Indicates that Wi-Fi Direct is enabled.

Indicates that Wi-Fi Direct is disabled.

When l and r are displayed, you can scroll right or left by pressing the l or r button.

Function icons and names are displayed as mode icons.

Copy

Print Photos

Scan

Personal Stationery

Enters Copy mode that allows you to copy a document.

Enters Print Photos mode that allows you to print photos on your memory card.

Enters Scan mode that allows you to scan a document or a photo.

Enters Personal Stationery mode that allows you to print original items, such as ruled paper and calendars, using the photos on your memory card.

Quiet Mode

Setup

Wi-Fi Setup Displays menus that allow you to set up the printer for use on a wireless network. This is a

Available buttons are displayed. In this example, you can proceed to the selected menu by pressing the OK button.

Displays Quiet Mode setting that allows you to reduce the noise the printer makes. However, enabling this may reduce print speed. Depending on the paper type and print quality settings you selected, there may be no dierence in the printer's noise level.

This is a shortcut to the following menu.

Setup > Printer Setup > Quiet Mode

Enters Setup mode that allows you to make maintenance, printer setup, and network settings.

shortcut to the following menu.

Setup > Network Settings > Wi-Fi Setup

User's Guide

Printer Basics

Entering Characters

To enter characters and symbols for network settings from the control panel, use the u, d, l, and r buttons.

Press the to the next input position. When you have nished entering characters, press the OK button.

displayed screen varies depending on the setting items. e following is the screen for entering the password

e for your Wi-Fi network.

or d button to select the character you want to enter, and then press the r button to move the cursor

Icons Descriptions

Switches the character type.

ABC: Uppercase characters

abc: Lowercase characters

123: Numbers and symbols

u d

OK Enters the selected characters.

Selects the character to be entered.

Moves the cursor to the right.

Deletes a character to the left (backspace).

Returns to the previous screen.

Entering the Practice String "13By"

1. Press the button twice to switch the character type to 123.

User's Guide

Printer Basics

2. Press the u button twice to select "1".

3. Press the

4. Press the r button once to move the cursor, and then press the button to switch the character type to

ABC. Press the

button once to move the cursor, and then press the u button four times to select "3".

button twice to select "B".

5. Press the r button once to move the cursor, and then press the button to switch the character type to abc.

Press the

6. Press the OK button.

button twice to select "y".

User's Guide

Network Settings

Network Connection Types

You can use the following connection methods.

Wi-Fi Connection

Connect the printer and the computer or smart device to the access point. is is the typical connection method for home or oce networks where computers are connected by Wi-Fi through the access point.

Related Information

& “Connecting to a Computer” on page 21 & “Connecting to a Smart Device” on page 22 & “Making Wi-Fi Settings from the Printer” on page 22

Wi-Fi Direct (Simple AP) Connection

Use this connection method when you are not using Wi-Fi at home or at the oce, or when you want to connect the printer and the computer or smart device directly. In this mode, the printer acts as an access point and you can connect up to four devices to the printer without having to use a standard access point. However, devices directly connected to the printer cannot communicate with each other through the printer.

User's Guide

Network Settings

Note:

Wi-Fi Direct (Simple AP) connection is a connection method designed to replace Ad Hoc mode.

e printer can be connected by Wi-Fi and Wi-Fi Direct (Simple AP) connection simultaneously. However, if you start a network connection in Wi-Fi Direct (Simple AP) connection when the printer is connected by Wi-Fi, the Wi-Fi is temporarily disconnected.

Related Information

& “Making Wi-Fi Direct (Simple AP) Connection Settings” on page 25

Connecting to a Computer

We recommend using the installer to connect the printer to a computer. You can run the installer using one of the following methods.

❏ Setting up from the website

Access the following website, and then enter the product name. Go to Setup, and then start setting up.

http://epson.sn

❏ Setting up using the

with disc drives.)

Insert the soware disc into the computer, and then follow the on-screen instructions.

Selecting the Connection Methods

Follow the on-screen instructions until the following screen is displayed, and then select the connection method of the printer to the computer.

soware

disc (only for the models that come with a

soware

disc and users with computers

User's Guide

Select the connection type and then click Next.

Network Settings

Follow the on-screen instructions.

Connecting to a Smart Device

You can use the printer from a smart device when you connect the printer to the same Wi-Fi network (SSID) as the smart device. To use the printer from a smart device, set up from the following website. Access to the website from the smart device that you want to connect to the printer.

http://epson.sn > Setup

Note:

If you want to connect a computer and a smart device to the printer at the same time, we recommend connecting the computer

rst.

Making Wi-Fi Settings from the Printer

You can make network settings from the printer's control panel in several ways. Choose the connection method that matches the environment and conditions that you are using.

If you know the information for the access point such as SSID and password, you can make settings manually.

If the access point supports WPS, you can make settings by using push button setup.

Aer connecting the printer to the network, connect to the printer from the device that you want to use (computer, smart device, tablet, and so on.)

Make advanced network settings to use a static IP address.

Related Information

& “Making Wi-Fi Settings Manually” on page 23

User's Guide

Network Settings

& “Making Wi-Fi Settings by Push Button Setup” on page 24 & “Making Wi-Fi Settings by PIN Code Setup (WPS)” on page 25 & “Making Wi-Fi Direct (Simple AP) Connection Settings” on page 25

Making Wi-Fi Settings Manually

You can manually set up the information necessary to connect to an access point from the printer's control panel. To set up manually, you need the SSID and password for an access point.

Note:

If you are using an access point with its default settings, the SSID and password are on the label. If you do not know the SSID and password, contact the person who set up the access point, or see the documentation provided with the access point.

1. Select Wi - F i S etup on the home screen, and then press the OK button.

2. Select Wi-Fi (Recommended), and then press the OK button.

3. Press the OK button.

4. Select Wi-Fi Setup Wizard, and then press the OK button.

5. Select the SSID for the access point from printer's control panel, and then press the OK button.

Note:

❏ If the SSID you want to connect to is not displayed on the printer's control panel, select Search Again to update the

list. If it is still not displayed, select Other SSIDs, and then enter the SSID directly.

❏ If you do not know the SSID, check if it is written on the label of the access point. If you are using the access point

with its default settings, use the SSID written on the label.

6. Enter the password, and then press the OK button.

Select whether or not you print a network connection report

Note:

❏ e password is case-sensitive.

❏ If you do not know the password, check if it is written on the label of the access point. If you are using the access point

with its default settings, use the password written on the label. e password may also be called a "Key", a "Passphrase", and so on.

aer nishing

the settings.

❏ If you do not know the password for the access point, see the documentation provided with the access point, or

contact the person who set it up.

❏ If you fail to connect, load paper, and then press the

button to print a network connection report.

Related Information

& “Entering Characters” on page 18

User's Guide

Network Settings

& “Checking the Network Connection Status” on page 26 & “When You Cannot Make Network Settings” on page 135

Making Wi-Fi Settings by Push Button Setup

You can automatically set up a Wi-Fi network by pressing a button on the access point. If the following conditions are met, you can set up by using this method.

❏ e access point is compatible with WPS (Wi-Fi Protected Setup).

❏ e current Wi-Fi connection was established by pressing a button on the access point.

Note:

If you cannot nd the button or you are setting up using the soware, see the documentation provided with the access point.

Select Wi-Fi S e tu p on the home screen, and then press the OK button.

2. Select Wi-Fi (Recommended), and then press the OK button.

3. Press the OK button.

Select Push Button Setup (WPS), and then press the OK button.

Hold down the [WPS] button on the access point until the security light ashes.

If you do not know where the [WPS] button is, or there are no buttons on the access point, see the documentation provided with your access point for details.

6. Press the OK button on the printer's control panel. Follow the on-screen instruction

Note:

If connection fails, restart the access point, move it closer to the printer, and try again. If it still does not work, print a network connection report and check the solution.

Related Information

& “Checking the Network Connection Status” on page 26 & “When You Cannot Make Network Settings” on page 135

hereaer.

User's Guide

Network Settings

Making Wi-Fi Settings by PIN Code Setup (WPS)

You can connect to an access point by using a PIN code. You can use this method to set up if an access point is capable of WPS (Wi-Fi Protected Setup). Use a computer to enter a PIN code into the access point.

1. Select Setup on the home screen, and then press the OK button.

2. Select Network Settings and then press the OK button.

3. Select Wi - F i S etup on the home screen and then press the OK button.

4. Select PIN Code (WPS) and then press the OK button.

5. Use your computer to enter the PIN code (an eight digit number) displayed on the printer's control panel into the access point within two minutes.

Note:

See the documentation provided with your access point for details on entering a PIN code.

6. Press the OK button.

Setup is complete when the setup completion message is displayed.

Note:

If connection fails, restart the access point, move it closer to the printer, and try again. If it still does not work, print a connection report and check the solution.

Related Information

& “Checking the Network Connection Status” on page 26 & “When You Cannot Make Network Settings” on page 135

Making Wi-Fi Direct (Simple AP) Connection Settings

method allows you to connect the printer directly to computer or smart devices without an access point.

is printer acts as an access point.

Important:

When you connect from a computer or smart device to the printer using the Wi-Fi Direct (Simple AP) connection, the printer is connected to the same Wi-Fi network (SSID) as the computer or smart device and the communication is established between them. Since the computer or smart device is automatically connected to the other connectable Wi-Fi network if the printer is turned o, it is not connected to the previous Wi-Fi network again if the printer is turned on. Connect to the printer's SSID for Wi-Fi Direct (Simple AP) connection from the computer or smart device again. If you do not want to connect every time you turn the printer on or o, we recommend using Wi-Fi network by connecting the printer to an access point.

e

1. Select Wi - F i S etup on the home screen, and then press the OK button.

Select Wi-Fi D i r e ct, and then press the OK button.

3. Press the OK button.

4. Press the OK button to start the setup.

User's Guide

Network Settings

5. Press the OK button.

6. Check the SSID and password displayed on the printer's control panel. On the network connection screen of the computer or smart device, select the SSID shown on the printer's control panel to connect.

7. Enter the password displayed on the printer's control panel on the computer or smart device.

9. Press the OK button.

Related Information

& “Checking the Network Connection Status” on page 26 & “When You Cannot Make Network Settings” on page 135

the connection is established, press the OK button on the printer's control panel.

Aer

Checking the Network Connection Status

You can check the network connection status in the following way.

Checking the Network Status Using Network Icon

You can check the network connection status using the network icon on the printer's home screen. e icon changes depending on the connection type and strength of the radio wave.

Related Information

& “Guide to the Home Screen” on page 17

Printing a Network Connection Report

You can print a network connection report to check the status between the printer and the access point.

1. Load papers.

2. Select Setup on the home screen, and then press the OK button.

Select Network Settings > Connection Check.

e connection check starts.

4. Press the

If an error has occurred, check the network connection report, and then follow the printed solutions.

Related Information

& “Messages and Solutions on the Network Connection Report” on page 27

button to print the network connection report.

User's Guide

Network Settings

Messages and Solutions on the Network Connection Report

Check the messages and error codes on the network connection report, and then follow the solutions.

a. Error code

b. Messages on the Network Environment

Related Information

& “E-1” on page 28 & “E-2, E-3, E-7” on page 28 & “E-5” on page 29 & “E-6” on page 29 & “E-8” on page 30 & “E-9” on page 30

“E-10” on page 30

“E-11” on page 31

“E-12” on page 31

“E-13” on page 32

“Message on the Network Environment” on page 32

User's Guide

Network Settings

E-1

Message:

Conrm that the network cable is connected and network devices such as hub, router, or access point are turned on.

Solutions:

❏ Make sure the Ethernet cable is securely connected to your printer and to your hub or other network device.

❏ Make sure your hub or other network device is turned on.

❏ If you want to connect the printer by Wi-Fi, make Wi-Fi settings for the printer again because it is disabled.

E-2, E-3, E-7

Message:

No wireless network names (SSID) found. Conrm that the router/access point is turned on and the wireless network (SSID) is set up correctly. Contact your network administrator for assistance.

No wireless network names (SSID) found. connect is set up correctly. Contact your network administrator for assistance.

Entered security key/password does not match the one set for your router/access point. Conrm security key/ password. Contact your network administrator for assistance.

Solutions:

❏ Make sure your access point is turned on.

❏ Conrm that your computer or device is connected correctly to the access point.

❏ Turn o the access point. Wait for about 10 seconds, and then turn it on.

❏ Place the printer closer to your access point and remove any obstacles between them.

❏ If you have entered the SSID manually, check if it is correct. Check the SSID from the Network Status part on

the network connection report.

❏ If an access point has multiple SSIDs, select the SSID that is displayed. When the SSID is using a non-compliant

frequency, the printer does not display them.

❏ If you are using push button setup to establish a network connection, make sure your access point supports

WPS. You cannot use push button setup if your access point does not support WPS.

❏ Makes sure your SSID uses only ASCII characters (alphanumeric characters and symbols). e printer cannot

display an SSID that contains non-ASCII characters.

Conrm

that the wireless network name (SSID) of the PC you wish to

❏ Makes sure you know your SSID and password before connecting to the access point. If you are using an access

point with its default settings, the SSID and password are located on a label on the access point. If you do not know your SSID and password, contact the person who set up the access point, or see the documentation provided with the access point.

❏ If you are connecting to an SSID generated from a tethering smart device, check for the SSID and password in

the documentation provided with the smart device.

User's Guide

Network Settings

❏ If your Wi-Fi connection suddenly disconnects, check for the conditions below. If any of these conditions are

applicable, reset your network settings by downloading and running the

soware

from the following website.

http://epson.sn > Setup

❏ Another smart device was added to the network using push button setup.

❏ e Wi-Fi network was set up using any method other than push button setup.

E-5

Message:

Security mode (e.g. WEP, WPA) does not match the current setting of the printer. Conrm security mode. Contact your network administrator for assistance.

Solutions:

Make sure the access point's security type is set to one of the following. If it is not, change the security type on the access point, and then reset the printer's network settings.

❏ WEP-64 bit (40 bit)

❏ WEP-128 bit (104 bit)

❏ WPA PSK (TKIP/AES)

❏ WPA2 PSK (TKIP/AES)

❏ WPA (TKIP/AES)

❏ WPA2 (TKIP/AES)

* WPA PSK is also known as WPA Personal. WPA2 PSK is also known as WPA2 Personal.

E-6

Message:

MAC address of your printer may be ltered. Check whether your router/access point has restrictions such as MAC address ltering. See the documentation of the router/access point or contact your network administrator for assistance.

Solutions:

❏ Check if MAC address ltering is disabled. If it is enabled, register the printer's MAC address so that it is not

ltered. address from the Network Status part on the network connection report.

See the documentation provided with the access point for details. You can check the printer's MAC

❏ If your access point is using shared authentication with WEP security, make sure the authentication key and

index are correct.

❏ If the number of connectable devices on the access point is less than the number of network devices that you

want to connect, make settings on the access point to increase the number of connectable devices. See the documentation provided with the access point to make settings.

User's Guide

Network Settings

E-8

Message:

Incorrect IP address is assigned to the printer. Conrm IP address setup of the network device (hub, router, or access point). Contact your network administrator for assistance.

Solutions:

❏ Enable DHCP on the access point if the printer’s Obtain IP Address setting is set to Auto.

❏ If the printer’s Obtain IP Address setting is set to Manual, the IP address you manually set is invalid due to out

of range (for example: 0.0.0.0). Set a valid IP address from the printer’s control panel or by using Web Cong.

E-9

Message:

Conrm the connection and network setup of the PC or other device. Connection using the EpsonNet Setup is available. Contact your network administrator for assistance.

Solutions:

Check the following.

❏ Devices are turned on.

❏ You can access the Internet and other computers or network devices on the same network from the devices you

want to connect to the printer.

If still does not connect your printer and network devices aer conrming the above, turn o the access point. Wait for about 10 seconds, and then turn it on. en reset your network settings by downloading and running the installer from the following website.

http://epson.sn > Setup

E-10

Message:

Conrm Contact your network administrator for assistance.

IP address, subnet mask, and default gateway setup. Connection using the EpsonNet Setup is available.

Solutions:

Check the following.

❏ Other devices on the network are turned on.

❏ Network addresses (IP address, subnet mask, and default gateway) are correct if you have set the printer's

Obtain IP Address to Manual.

Reset the network address if they are incorrect. You can check the IP address, subnet mask, and default gateway from the Network Status part on the network connection report.

If DHCP is enabled, change the printer’s Obtain IP Address setting to Auto. If you want to set the IP address manually, check the printer's IP address from the Network Status part on the network connection report, and then select Manual on the network settings screen. Set the subnet mask to [255.255.255.0].

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