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C11CG85401A2
User Manual
292 pgs3.08 Mb0
Brochure
2 pgs1.4 Mb0
Quick Start Guide
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Product Data Sheet
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Table of contents
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Epson C11CG85401A2 User Manual

ET-4700 User's Guide

Contents

ET-4700 User's Guide................................................................................................................................ 13
Product Basics .......................................................................................................................................... 14
Using the Control Panel ..................................................................................................................... 14
Control Panel Buttons and Lights .................................................................................................. 15
Status Icon Information ............................................................................................................. 16
Preventing PC Connection via USB .............................................................................................. 21
Product Parts Locations ..................................................................................................................... 22
Product Parts - Front ..................................................................................................................... 23
Product Parts - Inside .................................................................................................................... 24
Product Parts - Back...................................................................................................................... 26
Using Power Saving Settings ............................................................................................................. 26
Changing the Power Off Timer Setting from the Control Panel...................................................... 28
Epson Connect Solutions for Smartphones, Tablets, and More ......................................................... 29
Setting Up Epson Connect Services.............................................................................................. 30
Using the Epson iPrint Mobile App ................................................................................................ 31
Voice-activated Printing ..................................................................................................................... 33
Using AirPrint .................................................................................................................................... 33
Using Google Cloud Print................................................................................................................... 34
Setting Up Google Cloud Print on a Chromebook ......................................................................... 35
Using the Mopria Print Service .......................................................................................................... 36
Android Printing Using the Epson Print Enabler ................................................................................ 37
Using Fire OS Printing ....................................................................................................................... 37
Using Windows 10 Mobile Printing .................................................................................................... 38
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Wi-Fi or Wired Networking........................................................................................................................ 39
Network Security Recommendations ................................................................................................. 39
Wi-Fi Infrastructure Mode Setup......................................................................................................... 40
Selecting Wireless Network Settings from the Control Panel ........................................................ 41
Wi-Fi Direct Mode Setup .................................................................................................................... 43
Wi-Fi Protected Setup (WPS)............................................................................................................. 46
Printing a Network Status Sheet......................................................................................................... 48
Printing a Network Connection Report ............................................................................................... 48
Network Connection Report Codes and Messages ....................................................................... 49
Changing or Updating Network Connections ..................................................................................... 55
Accessing the Web Config Utility................................................................................................... 56
Changing a Wi-Fi Connection to a Wired Network Connection...................................................... 56
Loading Paper ........................................................................................................................................... 59
Loading Paper in the Sheet Feeder.................................................................................................... 59
Paper Loading Capacity..................................................................................................................... 63
Compatible Epson Papers.................................................................................................................. 64
Borderless Paper Type Compatibility ................................................................................................. 66
Paper or Media Type Settings - Printing Software.............................................................................. 66
Selecting the Paper Settings - Control Panel ..................................................................................... 67
Paper or Media Type Settings - Control Panel............................................................................... 68
Selecting the Default Paper Source Settings...................................................................................... 69
Paper Source Settings Options ..................................................................................................... 70
Placing Originals on the Product ............................................................................................................. 71
Placing Originals on the Scanner Glass ............................................................................................. 71
Placing Originals in the Automatic Document Feeder ........................................................................ 72
ADF Original Document Specifications .............................................................................................. 75
Copying ...................................................................................................................................................... 77
Copying Documents or Photos........................................................................................................... 77
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Copying Options................................................................................................................................. 79
Printing from a Computer ......................................................................................................................... 81
Printing with Windows ........................................................................................................................ 81
Selecting Basic Print Settings - Windows ...................................................................................... 82
Print Quality Options - Windows ............................................................................................... 84
Multi-Page Printing Options - Windows..................................................................................... 84
Double-sided Printing Options - Windows................................................................................. 87
Selecting Additional Layout and Print Options - Windows ............................................................. 87
Custom Color Correction Options - Windows............................................................................ 89
Image Options and Additional Settings - Windows.................................................................... 90
Header/Footer Settings - Windows ........................................................................................... 91
Selecting Extended Settings - Windows ........................................................................................ 94
Extended Settings - Windows ................................................................................................... 95
Printing Your Document or Photo - Windows................................................................................. 96
Locked Setting Options............................................................................................................. 99
Selecting Default Print Settings - Windows.................................................................................. 100
Changing the Language of the Printer Software Screens ....................................................... 101
Changing Automatic Update Options .......................................................................................... 102
Printing with the Built-in Epson Driver - Windows 10 S..................................................................... 103
Selecting Print Settings - Windows 10 S...................................................................................... 103
Printing on a Mac ............................................................................................................................. 106
Selecting Basic Print Settings - Mac ........................................................................................... 107
Print Quality Options - Mac ..................................................................................................... 110
Print Options - Mac ................................................................................................................. 111
Selecting Page Setup Settings - Mac .......................................................................................... 111
Selecting Print Layout Options - Mac........................................................................................... 112
Managing Color - Mac ................................................................................................................. 113
Color Matching and Color Options - Mac ................................................................................ 114
Selecting Printing Preferences - Mac .......................................................................................... 115
Printing Preferences - Mac...................................................................................................... 115
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Printing Your Document or Photo - Mac ...................................................................................... 116
Checking Print Status - Mac.................................................................................................... 117
Printing From a Chromebook ........................................................................................................... 118
Cancelling Printing Using a Product Button...................................................................................... 119
Scanning .................................................................................................................................................. 120
Starting a Scan................................................................................................................................. 120
Starting a Scan Using the Product Control Panel ........................................................................ 120
Changing Default Scan Job Settings ...................................................................................... 122
Setting Up a WSD Port (Windows 7/Windows Vista) .............................................................. 123
Starting a Scan Using the Epson Scan 2 Icon ............................................................................. 123
Starting a Scan from a Scanning Program................................................................................... 126
Starting a Scan from a Smart Device........................................................................................... 128
Scanning in Epson Scan 2 ............................................................................................................... 128
Additional Scanning Settings - Main Settings Tab ....................................................................... 131
Additional Scanning Settings - Advanced Settings Tab............................................................... 131
Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 ................................... 132
Image Format Options................................................................................................................. 134
Scan Resolution Guidelines ........................................................................................................ 135
Faxing....................................................................................................................................................... 136
Connecting a Telephone or Answering Machine.............................................................................. 136
Setting Up Fax Features .................................................................................................................. 139
Setting Up Basic Fax Features .................................................................................................... 140
Using the Fax Setting Wizard.................................................................................................. 140
Selecting the Line Type........................................................................................................... 143
Setting the Number of Rings to Answer .................................................................................. 144
Selecting Advanced Fax Settings................................................................................................ 145
Receive Settings - Fax............................................................................................................ 146
Basic Settings - Fax ................................................................................................................ 147
Report Settings - Fax .............................................................................................................. 149
Security Settings - Fax............................................................................................................ 150
Setting Up the Fax Utility - Windows............................................................................................ 151
Setting Up Fax Features Using the Fax Utility - Mac ................................................................... 153
Setting Up Contacts and Contact Groups......................................................................................... 154
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Setting Up Contacts Using the Product Control Panel................................................................. 155
Creating a Contact .................................................................................................................. 155
Creating a Contact Group ....................................................................................................... 157
Editing or Deleting a Contact or Group.................................................................................... 159
Importing Contacts Using the Fax Utility - Windows .................................................................... 160
Setting Up Speed/Group Dial Lists Using the Fax Utility - Mac.................................................... 162
Sending Faxes ................................................................................................................................. 164
Sending Faxes from the Product Control Panel........................................................................... 164
Sending a Fax Using the Keypad, Contact List, or History...................................................... 165
Fax Sending Options .............................................................................................................. 166
Sending a Fax at a Specified Time ......................................................................................... 168
Sending Faxes Using the Fax Utility - Windows .......................................................................... 170
Sending Faxes Using the Fax Utility - Mac .................................................................................. 172
Dialing Fax Numbers from a Connected Telephone.................................................................... 175
Receiving Faxes............................................................................................................................... 176
Fax Reception ............................................................................................................................. 176
Receiving Faxes Automatically ................................................................................................... 177
Receiving Faxes Manually........................................................................................................... 177
Receiving a Fax by Polling .......................................................................................................... 178
Selecting Received Fax Options Using the Fax Utility - Windows ............................................... 179
Checking Fax Status ....................................................................................................................... 182
Printing Fax Reports......................................................................................................................... 183
Fax Report Options ..................................................................................................................... 183
Refilling Ink .............................................................................................................................................. 185
Ink Safety Precautions ..................................................................................................................... 185
Check Ink Levels .............................................................................................................................. 187
Checking Ink Levels on Your Product.......................................................................................... 188
Checking Ink Levels - Windows................................................................................................... 188
Checking Ink Levels - Mac........................................................................................................... 190
Disabling Special Offers with Windows ....................................................................................... 191
Purchase Epson Ink ......................................................................................................................... 192
Ink Bottle Part Numbers............................................................................................................... 192
Refilling the Ink Tanks ...................................................................................................................... 192
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Adjusting Print Quality............................................................................................................................ 199
Print Head Maintenance................................................................................................................... 199
Print Head Nozzle Check............................................................................................................. 199
Checking the Nozzles Using the Product Control Panel ......................................................... 200
Checking the Nozzles Using a Computer Utility...................................................................... 202
Print Head Cleaning .................................................................................................................... 204
Cleaning the Print Head Using the Product Control Panel ...................................................... 205
Cleaning the Print Head Using a Computer Utility................................................................... 207
Power Cleaning ........................................................................................................................... 210
Power Cleaning Using the Product Control Panel................................................................... 210
Power Cleaning Using a Computer Utility ............................................................................... 211
Print Head Alignment ....................................................................................................................... 213
Aligning the Print Head Using the Product Control Panel ............................................................ 213
Cleaning the Paper Guide ................................................................................................................ 214
Checking the Number of Sheets....................................................................................................... 215
Checking the Sheet Counter - Windows ...................................................................................... 216
Checking the Sheet Counter - Mac.............................................................................................. 217
Cleaning and Transporting Your Product ............................................................................................. 218
Cleaning Your Product ..................................................................................................................... 218
Transporting Your Product ............................................................................................................... 220
Solving Problems .................................................................................................................................... 224
Checking for Software Updates........................................................................................................ 224
Product Status Messages ................................................................................................................ 225
Message Appears Prompting You to Reset Ink Levels..................................................................... 227
Running a Product Check ................................................................................................................ 227
Resetting Control Panel Defaults ..................................................................................................... 229
Solving Setup Problems ................................................................................................................... 230
Product Does Not Turn On or Off................................................................................................. 230
Noise After Filling the Ink............................................................................................................. 230
Software Installation Problems .................................................................................................... 231
Control Panel Setup Problems .................................................................................................... 231
Solving Network Problems ............................................................................................................... 232
Product Cannot Connect to a Wireless Router or Access Point .................................................. 232
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Network Software Cannot Find Product on a Network................................................................. 234
Product Does Not Appear in Mac Printer Window ....................................................................... 235
Wireless Network Connection is Unstable on a Mac ................................................................... 235
Wired Network Connection Becomes Unstable........................................................................... 235
Cannot Print Over a Network....................................................................................................... 236
Cannot Scan Over a Network ...................................................................................................... 237
Solving Copying Problems ............................................................................................................... 238
Product Makes Noise, But Nothing Copies.................................................................................. 238
Product Makes Noise When It Sits for a While............................................................................. 239
Solving Paper Problems................................................................................................................... 239
Paper Feeding Problems............................................................................................................. 239
Paper Jams Inside the Product.................................................................................................... 240
Paper Ejection Problems ............................................................................................................. 240
Solving Problems Printing from a Computer..................................................................................... 241
Nothing Prints.............................................................................................................................. 241
Product Icon Does Not Appear in Windows Taskbar ................................................................... 242
Printing is Slow ............................................................................................................................ 243
Solving Page Layout and Content Problems.................................................................................... 244
Inverted Image............................................................................................................................. 245
Too Many Copies Print ................................................................................................................ 245
Blank Pages Print ........................................................................................................................ 245
Incorrect Margins on Printout....................................................................................................... 246
Border Appears on Borderless Prints .......................................................................................... 246
Incorrect Characters Print............................................................................................................ 247
Incorrect Image Size or Position.................................................................................................. 248
Slanted Printout........................................................................................................................... 249
Solving Print Quality Problems......................................................................................................... 249
White or Dark Lines in Printout .................................................................................................... 250
Blurry or Smeared Printout .......................................................................................................... 251
Faint Printout or Printout Has Gaps ............................................................................................. 253
Grainy Printout............................................................................................................................. 254
Incorrect Colors ........................................................................................................................... 255
Solving Scanning Problems ............................................................................................................. 256
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Scanning Software Does Not Operate Correctly ......................................................................... 256
Cannot Start Epson Scan 2 ......................................................................................................... 257
Solving Scanned Image Quality Problems ....................................................................................... 257
Image Consists of a Few Dots Only............................................................................................. 258
Line of Dots Appears in All Scanned Images............................................................................... 258
Straight Lines in an Image Appear Crooked ................................................................................ 258
Image is Distorted or Blurry ......................................................................................................... 259
Image Colors are Patchy at the Edges ........................................................................................ 259
Image is Too Dark ....................................................................................................................... 259
Back of Original Image Appears in Scanned Image .................................................................... 260
Ripple Patterns Appear in an Image ............................................................................................ 260
Scanned Image Colors Do Not Match Original Colors................................................................. 260
Scanned Image Edges are Cropped ........................................................................................... 261
Characters are Not Recognized During Conversion to Editable Text (OCR)............................... 261
Solving Faxing Problems.................................................................................................................. 262
Cannot Send or Receive Faxes................................................................................................... 262
Cannot Receive Faxes with a Telephone Connected to Your Product ........................................ 264
Fax Memory Full Error Appears................................................................................................... 264
Fax Quality is Poor ...................................................................................................................... 265
Sent Fax is Received in an Incorrect Size ................................................................................... 266
Received Fax is Not Printed ........................................................................................................ 266
Uninstall Your Product Software....................................................................................................... 266
Uninstalling Product Software - Windows.................................................................................... 266
Uninstalling Product Software - Mac............................................................................................ 267
Where to Get Help............................................................................................................................ 268
Technical Specifications ........................................................................................................................ 270
Windows System Requirements ...................................................................................................... 270
Mac System Requirements .............................................................................................................. 271
Paper Specifications ........................................................................................................................ 272
Printable Area Specifications ........................................................................................................... 273
Automatic Document Feeder (ADF) Specifications .......................................................................... 275
Scanning Specifications ................................................................................................................... 275
Ink Specifications ............................................................................................................................. 276
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Fax Specifications ............................................................................................................................ 276
Dimension Specifications ................................................................................................................. 277
Electrical Specifications ................................................................................................................... 278
Environmental Specifications ........................................................................................................... 278
Interface Specifications .................................................................................................................... 278
Network Interface Specifications ...................................................................................................... 279
Safety and Approvals Specifications ................................................................................................ 280
Notices ..................................................................................................................................................... 281
Important Safety Instructions............................................................................................................ 281
General Product Safety Instructions ............................................................................................ 281
LCD Screen Safety Instructions................................................................................................... 283
Wireless Connection Safety Instructions ..................................................................................... 283
Telephone Equipment Safety Instructions ................................................................................... 284
FCC Compliance Statement............................................................................................................. 284
Binding Arbitration and Class Waiver ............................................................................................... 287
Trademarks...................................................................................................................................... 290
Copyright Notice............................................................................................................................... 290
libTIFF Software Acknowledgment.............................................................................................. 291
A Note Concerning Responsible Use of Copyrighted Materials................................................... 292
Default Delay Times for Power Management for Epson Products ............................................... 292
Copyright Attribution.................................................................................................................... 292
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ET-4700 User's Guide
Welcome to the ET-4700 User's Guide.
For a printable PDF copy of this guide, click here.
13

Product Basics

See these sections to learn about the basic features of your product.
Using the Control Panel Product Parts Locations Using Power Saving Settings Epson Connect Solutions for Smartphones, Tablets, and More Voice-activated Printing Using AirPrint Using Google Cloud Print Using the Mopria Print Service Android Printing Using the Epson Print Enabler Using Fire OS Printing Using Windows 10 Mobile Printing

Using the Control Panel

See these sections to learn about the control panel and select control panel settings.
Control Panel Buttons and Lights Entering Characters on the LCD Screen Changing LCD Screen Language Selecting the Date and Time Adjusting Control Panel Sounds Preventing PC Connection via USB
Parent topic: Product Basics
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Control Panel Buttons and Lights

1
2 LCD screen
3
4 Arrow buttons and OK button
5
6 Numeric keypad
7 C clear button
8 start button
9
10 back button
11 received fax light
12
Status Icon Information
power button and light
help button
stop button
reset button
home button
15
Parent topic: Using the Control Panel
Status Icon Information
Your product displays status icons on the LCD screen for certain product status conditions.
Icons Description
No Wi-Fi connection.
A Wi-Fi network error has occurred or the product is searching for a connection.
A Wi-Fi connection is established. The number of bars indicates the connection's signal strength.
No Wi-Fi Direct connection.
A Wi-Fi Direct connection is established.
An Ethernet connection is established.
No Ethernet connection.
Parent topic: Control Panel Buttons and Lights

Entering Characters on the LCD Screen

Follow these guidelines to enter characters for passwords and other settings.
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• To enter characters, press the buttons on the numeric keypad.
• To change the character case or type, press the reset button.
• To move the cursor to the right or to add a space, press the right arrow button.
• To move the cursor to the left, press the left arrow button.
• To enter symbols, press 1 on the numeric keypad.
• To delete the previous character, press the stop button.
• To delete all the characters, press the C clear button.
Parent topic: Using the Control Panel

Changing LCD Screen Language

You can change the language used on the LCD screen.
1. Press the home button, if necessary.
2. Press the arrow buttons to select Settings and press the OK button.
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3. Select Printer Setup and press the OK button.
4. Select Language and press the OK button.
5. Select a language and press the OK button.
6. Press the home button to exit.
Parent topic: Using the Control Panel

Selecting the Date and Time

Select the current date, time, and daylight saving phase in your area, and choose your preferred date and time format.
1. Press the home button, if necessary.
2. Select Settings and press the OK button.
3. Select Printer Setup and press the OK button.
4. Select Date/Time Settings and press the OK button.
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You see a screen like this:
5. Select Daylight Saving Time and press the OK button.
6. Select the setting that applies to your area and press the OK button:
• Winter: it is winter or your region does not use Daylight Saving Time (DST)
• Summer: it is spring or summer and your region uses Daylight Saving Time (DST)
Note: If your region uses Daylight Saving Time (DST), you must change this setting to match the season. When you change from Winter to Summer, your product automatically sets its clock ahead one hour. When you change from Summer to Winter, it sets its clock back one hour.
7. Select Date/Time and press the OK button.
8. Select the date format you want to use and press the OK button.
9. Use the arrow buttons and the numeric keypad to enter the current date, then press the OK button.
10. Select the time format you want to use and press the OK button.
11. Use the numeric keypad, arrow buttons and the reset button to enter the current time, then press the OK button.
12. Select Time Difference and press the OK button.
13. Use the arrow buttons to enter the time difference between your time zone and UTC (Coordinated Universal Time) and press the OK button.
Parent topic: Using the Control Panel
19

Adjusting Control Panel Sounds

You can adjust the sound level heard when you perform certain control panel operations, such as pressing buttons on the control panel.
1. Press the home button, if necessary.
2. Select Settings and press the OK button.
3. Select Printer Setup and press the OK button.
You see a screen like this:
4. Select Sound and press the OK button.
5. Do one of the following:
• To mute all the control panel sounds, select Mute and press the OK button.
• To use normal control panel sound levels, select Normal Mode and press the OK button.
• To reduce noise during printing, select Quiet Mode and press the OK button.
Note: Using Quiet Mode may reduce the print speed, and may not reduce printing noise when using certain paper types or print quality settings.
6. Select the control panel operation for which you want to adjust the sound level, such as Button
Press, and press the OK button.
20
You see a screen like this:
7. Press the left or right arrow button to adjust the volume.
8. Press the OK button to exit.
Parent topic: Using the Control Panel

Preventing PC Connection via USB

You can disable access to your product from a USB-connected computer. This restricts non-network access to the product.
1. Press the home button, if necessary.
2. Select Settings and press the OK button.
3. Select Printer Setup and press the OK button.
4. Select PC Connection via USB and press the OK button.
21
You see a screen like this:
5. Select Disable and press the OK button.
6. Do one of the following:
• Press the OK button to restart the product.
• Press the stop button to return to the Printer Setup screen without restarting the product.
Note: The change will not take effect until the product is restarted.
Parent topic: Using the Control Panel

Product Parts Locations

See these sections to identify the parts on your product.
Product Parts - Front Product Parts - Inside Product Parts - Back
Parent topic: Product Basics
22

Product Parts - Front

1 Automatic Document Feeder (ADF) cover
2 ADF input tray
3 ADF edge guide
4 ADF output tray
1 Rear paper feed
2 Paper support
23
3 Edge guides
4 Output tray
Parent topic: Product Parts Locations

Product Parts - Inside

1 Document cover
2 Scanner glass
24
3 Control panel
1 Inner cover
2 Ink tank unit
3 Ink tanks
4 Ink tank cover
5 Print head
Parent topic: Product Parts Locations
25

Product Parts - Back

1 LAN port
2 USB port
3 AC inlet
4 EXT port
5 LINE port
Parent topic: Product Parts Locations

Using Power Saving Settings

Your product enters sleep mode automatically and turns off the LCD screen if it is not used for a period of time. You can make the time period shorter and select other options to save energy and resources.
Changing the Sleep Timer Setting from the Control Panel Changing the Power Off Timer Setting from the Control Panel
Parent topic: Product Basics

Changing the Sleep Timer Setting from the Control Panel

You can use the product's control panel to change the time period before the product enters sleep mode.
1. Press the home button, if necessary.
26
2. Press the arrow buttons to select Settings and press the OK button.
3. Select Printer Setup and press the OK button.
You see this screen:
4. Select Sleep Timer and press the OK button.
You see this screen:
5. Use the numeric keypad to adjust the number of minutes of inactivity before the product enters sleep mode. Then press the OK button.
6. Press the home button to exit.
27
Parent topic: Using Power Saving Settings

Changing the Power Off Timer Setting from the Control Panel

You can use the product's control panel to change the time period before the printer turns off automatically.
1. Press the home button, if necessary.
2. Press the arrow buttons to select Settings and press the OK button.
3. Select Printer Setup and press the OK button.
You see this screen:
4. Select Power Off Timer and press the OK button.
28
You see this screen:
5. Select the length of time after which you want the product to automatically turn off when it is not in use. Then press the OK button.
6. Press the home button to exit.
Parent topic: Using Power Saving Settings

Epson Connect Solutions for Smartphones, Tablets, and More

Use your smartphone, tablet, or computer to print and scan documents, photos, emails, and web pages from your home, office, or even across the globe.
Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S; you must obtain software only from the Windows Store.
Print from anywhere with these Epson Connect solutions:
• Epson Email Print
• Epson iPrint Mobile App
• Epson Remote Print
Scan and send a file as an email or upload it to an online service directly from your Epson product with the Epson iPrint Mobile App.
29
Setting Up Epson Connect Services Using Epson Email Print Using the Epson iPrint Mobile App Using Epson Remote Print
Parent topic: Product Basics
Related tasks
Using AirPrint Using Google Cloud Print Android Printing Using the Epson Print Enabler Using Fire OS Printing Using Windows 10 Mobile Printing

Setting Up Epson Connect Services

If you did not activate your product's email address for use with Epson Connect when you set up your product, you can activate it using the product control panel.
1. Press the home button, if necessary.
2. Press the left or right arrow button to select Settings and press the OK button.
3. Press the arrow buttons to select Epson Connect Services and press the OK button.
You see this screen:
4. Press the OK button to select Register/Delete.
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