Epson C11CG77401BY User Manual

User's Guide

NPD5965-01 EN

User's Guide

Contents

About This Manual

Introduction to the Manuals...................8

Using the Manual to Search for Information. . . . . . . 8

Marks and Symbols........................10

Descriptions Used in this Manual..............10

Operating System References.................10

Important Instructions

Safety Instructions.........................12

Printer Advisories and Warnings.............. 13

Advisories and Warnings for Setting Up the

Printer................................13

Advisories and Warnings for Using the Printer. . 14 Advisories and Warnings for Transporting or

Storing the Printer.......................14

Advisories and Warnings for Using the

Printer with a Wireless Connection...........14

Advisories and Warnings for Using the

Touchscreen........................... 14

Protecting Your Personal Information...........15

Printer Basics

Part Names and Functions...................16

Control Panel.......................... 20

Basic Screen Conguration...................21

Icons displayed in the LCD Screen........... 22

Touch Screen Operations..................23

Entering Characters......................24

Job/Status Screen

Viewing Animations........................25

Conguration

.............25

Preparing the Printer

Loading Papers........................... 27

Available Paper and Capacities..............27

Loading Paper in the Paper Cassette..........32

Loading Paper in the Rear Paper Feed.........34

Loading Envelopes and Precautions.......... 37

Loading Long Papers.....................38

List of Paper Type....................... 38

Placing Originals..........................39

Available Originals for the ADF.............39

Placing Originals on the ADF...............39

Placing Originals on the Scanner Glass. . . . . . . . 42

Inserting an External USB Device..............44

Inserting and Removing an External USB

Device................................44

Accessing an External USB Device From a

Computer.............................44

Using an Email Server......................45

Conguring

Email Server Setting Items.................46

Checking an Email Server Connection........47

Messages Displayed During Connection Check. . 47

Managing Contacts........................49

Starting from Importing Contacts from

Another Epson Printer....................49

Registering or Editing Contacts............. 49

Registering or Editing Grouped Contacts. . . . . . 50

Registering Frequently Used Contacts.........51

Backing up Contacts using a Computer........51

Setting a Shared Folder......................52

Checking the Computer Name..............52

Enabling the Sharing Setting................52

Creating a Shared Folder..................53

Registering the Shared Folder in Contacts......54

Registering Your Favorite Settings as a Preset......55

Menu Options for Presets..................55

Menu Options for Settings...................55

Menu Options for General Settings...........55

Menu Options for Print Counter.............65

Menu Options for Supply Status.............65

Menu Options for Maintenance............. 66

Menu Options for Language................66

Menu Options for Printer Status/Print.........67

Menu Options for Contacts Manager......... 67

Menu Options for User Settings............. 68

Menu Options for Authentication Device Status. 68 Menu Options for Epson Open Platform

Information............................68

Saving Power.............................68

Saving Power - Control Panel...............69

Mail Server...................45

Fax Settings

Before Using Fax Features....................70

Connecting to a Phone Line..................70

Compatible Telephone Lines................70

Connecting the Printer to a Phone Line........71

Connecting Your Phone Device to the Printer. . . 72

User's Guide

Contents

Making the Printer Ready to Send and Receive

Faxes (Using Fax Setting Wizard)..............74

Making Settings Individually for Printer's Fax

Features.................................76

Setting Receive Mode.....................76

Making Settings When You Connect an

External Phone Device....................78

Making Print Settings to Receive Faxes........79

Making Settings to Save and Forward

Received Faxes..........................79

Making Settings for Blocking Junk Faxes.......86

Making Settings to Send and Receive Faxes

on a Computer..........................87

Menu Options for Fax Settings................88

Quick Operation Button Menu..............88

Send Settings Menu......................88

Receive Settings Menu....................89

Report Settings Menu.....................94

Basic Settings Menu......................94

Security Settings Menu....................96

Check Fax Connection....................97

Fax Setting Wizard.......................97

Network Settings

Network Connection Types..................98

Ethernet Connection.....................98

Wi-Fi Connection....................... 99

Wi-Fi Direct (Simple AP) Connection.........99

Connecting to a Computer..................100

Connecting to a Smart Device................101

Connecting to a smart device over a wireless

router...............................101

Connecting to an iPhone or iPad (iOS

devices) using Wi-Fi Direct................101

Connecting to Android Devices using Wi-Fi

Direct...............................104

Connecting to Devices other than iOS and

Android using Wi-Fi Direct............... 106

Making Wi-Fi Settings from the Printer.........110

Making Wi-Fi Settings by Entering the SSID

and Password..........................110

Making Wi-Fi Settings by Push Button Setup

(WPS)...............................111

Making Wi-Fi Settings by PIN Code Setup

(WPS)...............................112

Making Advanced Network Settings.........113

Checking the Network Connection Status.......115

Network Icon..........................115

Checking Detailed Network Information

from the Control Panel...................115

Printing a Network Connection Report. . . . . . . 116

Printing a Network Status Sheet............ 122

Replacing or Adding New Wireless Routers. . . . . . 123

Changing the Connection Method to a Computer. 123 Changing the Network Connection to Ethernet

from the Control Panel.....................124

Changing the Wi-Fi Direct (Simple AP) Settings. . 124

Disabling Wi-Fi from the Control Panel.........125

Disconnecting Wi-Fi Direct (Simple AP)

Connection from the Control Panel............125

Restoring the Network Settings from the

Control Panel............................126

Printing

Printing from the Printer Driver on Windows. . . . 127

Accessing the Printer Driver...............127

Printing Basics.........................127

Printing on 2-Sides......................129

Printing Several Pages on One Sheet.........130

Printing and Stacking in Page Order (Reverse

Order Printing)........................131

Printing a Reduced or Enlarged Document. . . . 131

Printing One Image on Multiple Sheets for

Enlargement (Creating a Poster)............132

Printing with a Header and Footer.......... 138

Printing a Watermark....................139

Printing Password-Protected Files...........140

Printing Multiple Files Together............ 140

Printing Using the Color Universal Print

Feature.............................. 141

Adjusting the Print Color.................142

Printing to Emphasize in Lines...........142

Printing Clear Bar Codes................. 143

Canceling Printing......................143

Menu Options for the Printer Driver.........144

Printing from the PostScript Printer Driver on

Windows...............................146

Menu Options for the PostScript Printer Driver 147

Canceling Printing......................148

Printing from the Printer Driver on Mac OS. . . . . 149

Printing Basics.........................149

Printing on 2-Sides......................150

Printing Several Pages on One Sheet.........151

Printing and Stacking in Page Order (Reverse

Order Printing)........................151

Printing a Reduced or Enlarged Document. . . . 152

Adjusting the Print Color.................153

Canceling Printing......................153

Menu Options for the Printer Driver.........153

User's Guide

Contents

Making Operation Settings for the Mac OS

Printer Driver......................... 155

Printing from the PostScript Printer Driver on

Mac OS................................156

Menu Options for the PostScript Printer Driver 157

Canceling Printing......................158

Printing Files from a Memory Device.......... 158

Printing JPEG Files from a Memory Device. . . . 158

Printing PDF or TIFF Files from a Memory

Device...............................159

Menu Options for Memory Device..........160

Printing from Smart Devices.................162

Using Epson iPrint......................162

Using Epson Print Enabler................163

Using AirPrint.........................164

Canceling Ongoing or Queued Jobs............165

Copying

Copying Basics...........................166

Copying on 2-Sides....................... 166

Copying Multiple Originals onto One Sheet. . . . . .167

Basic Menu Options for Copying............. 167

Advanced Menu Options for Copying..........168

Scanning

Scanning Using the Control Panel.............171

Scanning to a Network Folder or FTP Server. . . 171

Scanning to an Email....................174

Scanning Using the Settings Registered on

the Computer (Document Capture Pro)...... 177

Scanning to a Memory Device............. 180

Scanning to the Cloud...................182

Scanning Using WSD....................184

Scanning from a Computer..................186

Authenticating Users on Epson Scan 2 when

Using Access Control....................186

Scanning Using Epson Scan 2..............186

Scanning from Smart Devices................189

Installing Epson iPrint...................189

Scanning Using Epson iPrint...............189

Faxing

Before Using Fax Features...................191

Sending Faxes Using the Printer..............191

Sending Faxes Using the Control Panel.......191

Sending Faxes Dialing from the External

Phone Device..........................194

Sending Faxes On Demand (Using Polling

Send/Bulletin Board Box).................194

Various Ways of Sending Faxes.............196

Receiving Faxes on the Printer............... 200

Receiving Incoming Faxes.................201

Receiving Faxes by Making a Phone Call......202

Saving and Forwarding Received Faxes. . . . . . . 204

Viewing Received Faxes Saved in the Printer

on the LCD Screen......................205

Menu Options for Faxing...................206

Recipient.............................206

Fax Settings...........................206

More................................208

Menu Options for Fax Box..................209

Inbox/Condential......................209

Stored Documents......................211

Polling Send/Board..................... 212

Checking the Status or Logs for Fax Jobs........214

Displaying Information when Received Faxes

are Unprocessed (Unread/Not Printed/Not

Saved/Not Forwarded)...................214

Checking Fax Jobs in Progress..............216

Checking the Fax Job History..............216

Reprinting Received Documents............216

Sending a Fax from a Computer..............217

Sending Documents Created Using an

Application (Windows)...................217

Sending Documents Created Using an

Application (Mac OS)....................219

Receiving Faxes on a Computer...............220

Saving Incoming Faxes on a Computer.......221

Canceling the Feature that Saves Incoming

Faxes to the Computer...................221

Checking for New Faxes (Windows)......... 222

Checking for New Faxes (Mac OS).......... 223

Replacing Ink Supply Units and Other Consumables

Checking the Status of the Remaining Ink and

the Maintenance Box......................224

Checking the Status of the Remaining Ink

and the Maintenance Box - Control Panel. . . . . 224

Checking the Status of the Remaining Ink

and the Maintenance Box - Windows.........224

Checking the Status of the Remaining Ink

and the Maintenance Box - Mac OS..........224

Ink Supply Unit Codes.....................225

Ink Supply Unit Handling Precautions..........225

Replacing Ink Supply Units..................226

User's Guide

Contents

Maintenance Box Code.....................227

Maintenance Box Handling Precautions. . . . . . . . 227

Replacing a Maintenance Box................227

Temporarily Printing with Black Ink...........228

Temporarily Printing with Black Ink -

Control Panel..........................228

Temporarily Printing with Black Ink - Windows 229

Conserving Black Ink when the Black Ink Is

Low (for Windows Only)................... 230

Maintaining the Printer

Checking and Cleaning the Print Head.........231

Checking and Cleaning the Print Head -

Control Panel..........................231

Checking and Cleaning the Print Head -

Windows.............................232

Checking and Cleaning the Print Head - Mac

OS..................................232

Aligning Ruled Lines......................232

Cleaning the Paper Path for Ink Smears.........233

Cleaning the ADF........................ 233

Cleaning the Scanner Glass..................236

Network Service and Software Information

Application for Conguring Printer Operations

(Web Cong)............................237

Running Web Cong on a Web Browser. . . . . . 237

Running Web Cong on Windows.......... 238

Running Web Application for Scanning Documents and

Images (Epson Scan 2).....................238

Adding the Network Scanner..............239

Application for Conguring Scanning from the

Computer (Document Capture Pro)...........240

Application for

Sending Faxes (FAX Utility).................240

Application for Sending Faxes (PC-FAX Driver). . 241 Application for Printing Web Pages (E-Web

Print)(for Windows Only)...................241

Application for Conguring Multiple Devices

(EpsonNet Cong)........................242

Soware Update Tools (EPSON Soware

Updater)...............................242

Installing the Latest Applications..............243

Installing a PostScript Printer Driver...........244

Conguring

on Mac OS............238

Cong

Fax Operations and

Installing a PostScript Printer Driver -

Windows.............................244

Installing a PostScript Printer Driver - Mac OS. 244

Installing the Epson Universal Printer Driver

(for Windows Only).......................245

Uninstalling Applications...................245

Uninstalling Applications - Windows.........246

Uninstalling Applications - Mac OS..........246

Printing Using a Network Service.............247

Solving Problems

Checking the Printer Status..................248

Checking Messages on the LCD Screen. . . . . . . 248

Error Code on the Status Menu.............250

Checking the Printer Status - Windows.......255

Checking the Printer Status - Mac OS........255

Checking the

Removing Jammed Paper...................256

Paper Does Not Feed Correctly...............256

Paper Jams............................257

Paper Feeds at a Slant....................257

Several Sheets of Paper are Fed at a Time. . . . . . 257

Paper Does Not Feed from the Optional

Paper Cassette Unit.....................257

Paper Out Error Occurs..................257

Original Does Not Feed in the ADF..........257

Power and Control Panel Problems............258

Power Does Not Turn On.................258

Power Does Not Turn O.................259

Power Turns O Automatically.............259

LCD Screen Gets Dark...................259

Touch Screen Does Not Respond............259

Cannot Operate from the Control Panel. . . . . . 259

Cannot Print from a Computer...............259

Checking the Connection (USB)............259

Checking the Connection (Network).........260

Checking the Soware and Data. . . . . . . . . . . . 260

Checking the Printer Status from the

Computer (Windows)....................262

Checking the Printer Status from the

Computer (Mac OS).....................263

When You Cannot Make Network Settings......263

Cannot Connect from Devices Even ough

Network Settings are No Problems.......... 264

Checking the SSID Connected to the Printer. . . 265

Checking the SSID for the Computer.........266

Cannot Print from an iPhone or iPad.......... 267

Printout Problems........................267

Soware

Status................ 256

User's Guide

Contents

Adjusting the Print Quality................267

Adjusting Print Quality per Paper...........268

Printout is Scued or Color is Missing........269

Banding or Unexpected Colors Appear.......270

Colored Banding Appears at Intervals of

Approximately 3.3 cm....................270

Blurry Prints, Vertical Banding, or

Misalignment..........................271

Print Quality is Poor.....................271

Paper Is Smeared or Scued...............272

Paper is Smeared During Automatic 2-Sided

Printing..............................273

Printed Photos are Sticky.................273

Images or Photos are Printed in Unexpected

Colors...............................274

Position, Size, or Margins of the Printout

e

Are Incorrect..........................274

Printed Characters Are Incorrect or Garbled. . . 274

e Printed Image Is Inverted..............275

Mosaic-Like Patterns in the Prints...........275

Unintentionally Printing on 2-Sides..........275

Uneven Colors, Smears, Dots, or Straight

Lines Appear in the Copied Image...........275

Moiré (Cross-Hatch) Patterns Appear in the

Copied Image......................... 276

An Image of the Reverse Side of the Original

Appears in the Copied Image.............. 276

e Printout Problem Could Not be Cleared. . . 276

Other Printing Problems................... 276

Printing Is Too Slow.....................276

Printing Slows Down Dramatically During

Continuous Printing.....................277

Cannot Cancel Printing from a Computer

Running Mac OS X v10.6.8................277

PostScript Printer Driver Problems............277

Printer Does Not Print While Using

PostScript Printer Driver................. 278

Printer Does Not Print Correctly While

Using PostScript Printer Driver.............278

Print Quality Is Poor While Using PostScript

Printer Driver......................... 278

Printing Is Too Slow While Using PostScript

Printer Driver......................... 278

Cannot Start Scanning.....................278

Scanned Image Problems...................279

Uneven Colors, Dirt, Spots, and so on Appear

when Scanning from the Scanner Glass.......279

Straight Lines Appear when Scanning from

ADF................................279

e Image Quality Is Rough...............280

Oset Appears in the Background of Images. . . 280

Text is Blurred.........................280

Moiré Patterns (Web-Like Shadows) Appear. . . 280 Cannot Scan the Correct Area on the

Scanner Glass..........................281

Text is Not Recognized Correctly when

Saving as a Searchable PDF................281

Cannot Solve Problems in the Scanned Image. . 281

Cannot Save Scanned Images to the Shared Folder 282

Checking Messages on the Printer...........282

Saving the Scanned Images Takes a Long Time. .284 Switch Between Private Network and Public

Network.............................284

Other Scanning Problems...................287

Scanning Speed Is Slow...................287

Cannot Send the Scanned Image by Email. . . . . 287

Scanning Stops when Scanning to PDF/

Multi-TIFF........................... 287

Problems when Sending and Receiving Faxes. . . . .287

Cannot Send or Receive Faxes..............287

Cannot Send Faxes......................289

Cannot Send Faxes to a

Cannot Send Faxes at a Specied Time....... 290

Cannot Receive Faxes....................290

Cannot Save Received Faxes to a Memory

Device...............................290

Memory Full Error Occurs................290

Sent Fax Quality Is Poor..................291

Faxes Are Sent at the Wrong Size............291

Received Fax Quality Is Poor...............292

Received Faxes Are Not Printed............ 292

Pages are Blank or only a Small Amount of Text is Printed on the Second Page in

Received Faxes.........................292

Other Faxing Problems.....................292

Cannot Make Calls on the Connected

Telephone............................292

Answering Machine Cannot Answer Voice

Calls................................293

Sender's Fax Number Not Displayed on

Received Faxes or the Number Is Wrong. . . . . . 293

Other Problems..........................293

Slight Electric Shock when Touching the

Printer...............................293

Operation Sounds Are Loud...............293

e Date and Time Are Incorrect........... 293

Memory Device Is not Recognized.......... 294

Cannot Save Data to a Memory Device.......294

Forgot Your Password....................294

Application Is Blocked by a Firewall (for

Windows Only)........................294

"×" Is Displayed on the Photo Selection Screen. .294

Specic

Recipient.....289

User's Guide

Contents

Appendix

Technical Specications....................295

Printer

Scanner

Interface Specications...................296

Fax Specications.......................296

Network Function List...................297

Wi - F i

Ethernet Specications...................298

Security Protocol.......................299

PostScript Level 3 Compatibility............299

Supported

External USB Device Specications..........299

Supported Data Specications..............300

Dimensions...........................300

Electrical

Environmental Specications..............301

Installation Location and Space.............302

System Requirements....................303

Font Information.........................304

Available Fonts for PostScript..............304

Available Fonts for PCL (URW)............ 305

List of Symbol Sets......................306

Installing the Optional Units.................309

Optional Paper Cassette Unit Code..........309

Installing the Optional Paper Cassette Unit. . . . 309

Regulatory Information....................314

Standards and Approvals................. 314

German Blue Angel.....................315

Restrictions on Copying..................315

Transporting and Storing the Printer...........316

Trademarks.............................320

Where to Get Help........................322

Technical Support Web Site................322

Contacting Epson Support................322

Specications

ird

Specications

....................295

................... 296

.....................298

Party Services.............299

.................. 301

User's Guide

About This Manual

Introduction to the Manuals

e following manuals are supplied with your Epson printer. As well as the manuals, check the various types of help information available from the printer itself or from the Epson soware applications.

❏ Important Safety Instructions (paper manual)

Provides you with instructions to ensure the safe use of this printer.

❏ Start Here (paper manual)

Provides you with information on setting up the printer and installing the soware.

❏ User's Guide (digital manual)

is manual. Provides overall information and instructions on using the printer, on network settings when using the printer on a network, and on solving problems.

❏ Administrator's Guide (digital manual)

Provides network administrators with information on management and printer settings such as the e-mail notication

You can obtain the latest versions of the above manuals with the following methods.

❏ Paper manual

Visit the Epson Europe support website at http://www.epson.eu/Support, or the Epson worldwide support website at http://support.epson.net/.

❏ Digital manual

Start EPSON Soware Updater on your computer. EPSON Soware Updater checks for available updates of Epson soware applications and the digital manuals, and allows you to download the latest ones.

Related Information

& “Soware Update Tools (EPSON Soware Updater)” on page 242

feature.

Using the Manual to Search for Information

e PDF manual allows you to search for information you are looking for by keyword, or jump directly to specic sections using the bookmarks. You can also print only the pages you need. is section explains how to use a PDF manual that has been opened in Adobe Reader X on your computer.

User's Guide

About This Manual

Searching by keyword

Click Edit > Advanced Search. Enter the keyword (text) for information you want to nd in the search window, and then click Search. Hits are displayed as a list. Click one of the displayed hits to jump to that page.

Jumping directly from bookmarks

Click a title to jump to that page. Click + or > to view the lower level titles in that section. To return to the previous page, perform the following operation on your keyboard.

❏ Win d o w s : H o l d down Alt, and then press ←.

❏ Mac OS: Hold down the command key, and then press ←.

Printing only the pages you need

You can extract and print only the pages you need. Click Print in the File menu, and then specify the pages you want to print in Pages in Pages to Print.

❏ To specify a series of pages, enter a hyphen between the start page and the end page.

Example: 20-25

❏ To specify pages that are not in series, divide the pages with commas.

Example: 5, 10, 15

User's Guide

About This Manual

Marks and Symbols

Caution:

Instructions that must be followed carefully to avoid bodily injury.

Important:

Instructions that must be observed to avoid damage to your equipment.

Note:

Provides complementary and reference information.

Related Information

& Links to related sections.

Descriptions Used in this Manual

❏ Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or macOS

High Sierra. e content displayed on the screens varies depending on the model and situation.

❏ Illustrations used in this manual are examples only. Although there may be slight dierences depending on the

model, the method of operation is the same.

❏ Some of the menu items on the LCD screen vary depending on the model and settings.

❏ You can read the QR code using dedicated app.

Operating System References

Windows

In this manual, terms such as "Windows 10", "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista", "Windows XP", "Windows Server 2016", "Windows Server 2012 R2", "Windows Server 2012", "Windows Server 2008 R2", "Windows Server 2008", "Windows Server 2003 R2", and "Windows Server 2003" refer to the following operating systems. Additionally, "Windows" is used to refer to all versions.

❏ Microso

❏

Microso

❏ Microso

❏

Microso

❏ Microso

❏

Microso

❏ Microso

Win d o w s® 10 operating system

Win d o w s® 8.1 operating system

Win d o w s® 8 operating system

Win d o w s® 7 operating system

Win d o w s Vis ta® operating system

Win d o w s® XP operating system

Win d o w s® XP Professional x64 Edition operating system

Win d o w s Ser v e r® 2016 operating system

Win d o w s Ser v e r® 2012 R2 operating system

User's Guide

About This Manual

❏ Microso® Win d o w s Ser v e r® 2012 operating system

❏

Microso

❏ Microso

❏

Microso

Mac OS

In this manual, "Mac OS" is used to refer to macOS High Sierra, macOS Sierra, OS X El Capitan, OS X Yosemite, OS X Mavericks, OS X Mountain Lion, Mac OS X v10.7.x, and Mac OS X v10.6.8.

Win d o w s Ser v e r® 2008 R2 operating system

Win d o w s Ser v e r® 2008 operating system

Win d o w s Ser v e r® 2003 R2 operating system

Win d o w s Ser v e r® 2003 operating system

User's Guide

Important Instructions

Safety Instructions

Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future reference. Also, be sure to follow all warnings and instructions marked on the printer.

❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following

Web site to learn the meaning of the symbols.

http://support.epson.net/symbols

❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of

other cords with this printer or the use of the supplied power cord with other equipment may result in re or electric shock.

❏ Be sure your AC power cord meets the relevant local safety standard.

❏ Never disassemble, modify, or attempt to repair the power cord, plug, printer unit, scanner unit, or options by

yourself, except as specically explained in the printer's manuals.

❏ Unplug the printer and refer servicing to qualied service personnel under the following conditions:

e power cord or plug is damaged; liquid has entered the printer; the printer has been dropped or the casing damaged; the printer does not operate normally or exhibits a distinct change in performance. Do not adjust controls that are not covered by the operating instructions.

❏ Place the printer near a wall outlet where the plug can be easily unplugged.

❏ Do not place or store the printer outdoors, near excessive dirt or dust, water, heat sources, or in locations

subject to shocks, vibrations, high temperature or humidity.

❏ Take care not to spill liquid on the printer and not to handle the printer with wet hands.

❏ Keep the printer at least 22 cm away from cardiac pacemakers. Radio waves from this printer may adversely

aect the operation of cardiac pacemakers.

❏ If the LCD screen is damaged, contact your dealer. If the liquid crystal solution gets on your hands, wash them

thoroughly with soap and water. If the liquid crystal solution gets into your eyes, ush them immediately with water. If discomfort or vision problems remain aer a thorough ushing, see a doctor immediately.

❏ Avoid using a telephone during an electrical storm.

❏ Do not use a telephone to report a gas leak in the vicinity of the leak.

❏ e printer is heavy and should not be lied or carried by less than two people. Uninstall paper cassette 2 if it is

installed. When liing the printer, two or more people should assume the correct positions as shown below.

may be a remote risk of electric shock from lightning.

ere

User's Guide

Important Instructions

❏ Be careful when you handle used ink supply units, as there may be some ink around the ink supply port.

❏ If ink gets on your skin, wash the area thoroughly with soap and water.

❏ If ink gets into your eyes, ush them immediately with water. If discomfort or vision problems continue aer

a thorough ushing, see a doctor immediately.

❏ If ink gets into your mouth, see a doctor right away.

❏ Do not disassemble the ink supply unit and the maintenance box; otherwise ink may get into your eyes or on

your skin.

❏ Do not shake ink supply units too vigorously; otherwise ink may leak from the ink supply units.

❏ Keep ink supply units and maintenance box out of the reach of children.

Printer Advisories and Warnings

Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this manual for future reference.

Advisories and Warnings for Setting Up the Printer

❏ Do not block or cover the vents and openings in the printer.

❏ Use only the type of power source indicated on the printer's label.

❏ Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and o.

❏ Avoid electrical outlets controlled by wall switches or automatic timers.

❏ Keep the entire computer system away from potential sources of electromagnetic interference, such as

loudspeakers or the base units of cordless telephones.

❏

power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place

e objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over. Be particularly careful to keep all the power-supply cords straight at the ends and the points where they enter and leave the transformer.

❏ If you use an extension cord with the printer, make sure that the total ampere rating of the devices plugged into

the extension cord does not exceed the cord's ampere rating. Also, make sure that the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.

❏ If you plan to use the printer in Germany, the building installation must be protected by a 10 or 16 amp circuit

breaker to provide adequate short-circuit protection and over-current protection for the printer.

❏ When connecting the printer to a computer or other device with a cable, ensure the correct orientation of the

connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation may damage both devices connected by the cable.

❏ Place the printer on a at, stable surface that extends beyond the base of the printer in all directions. e printer

will not operate properly if it is tilted at an angle.

❏ Allow space above the printer so that you can fully raise the document cover.

❏ Leave enough space in front of the printer for the paper to be fully ejected.

❏ Avoid places subject to rapid changes in temperature and humidity. Also, keep the printer away from direct

sunlight, strong light, or heat sources.

User's Guide

Important Instructions

Advisories and Warnings for Using the Printer

❏ Do not insert objects through the slots in the printer.

❏ Do not put your hand inside the printer during printing.

❏ Do not touch the white at cable inside the printer.

❏ Do not use aerosol products that contain

❏ Do not move the print head by hand; otherwise, you may damage the printer.

❏ Be careful not to trap your ngers when closing the scanner unit.

❏ Do not press too hard on the scanner glass when placing the originals.

❏ Always turn the printer o using the

until the

❏ If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical

outlet.

light stops ashing.

ammable

button. Do not unplug the printer or turn o the power at the outlet

gases inside or around the printer. Doing so may cause

Advisories and Warnings for Transporting or Storing the Printer

❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down;

otherwise ink may leak.

❏ Before transporting the printer, make sure that the print head is in the home (far right) position, and the ink

supply units are installed.

Advisories and Warnings for Using the Printer with a Wireless

re.

Connection

❏ Radio waves from this printer may negatively aect the operation of medical electronic equipment, causing

them to malfunction. When using this printer inside medical facilities or near medical equipment, follow directions from the authorized personnel representing the medical facilities, and follow all posted warnings and directions on the medical equipment.

❏ Radio waves from this printer may negatively aect the operation of automatically controlled devices such as

automatic doors or re alarms, and could lead to accidents due to malfunction. When using this printer near automatically controlled devices, follow all posted warnings and directions on these devices.

Advisories and Warnings for Using the Touchscreen

❏

LCD screen may contain a few small bright or dark spots, and because of its features it may have an uneven

e brightness. ese are normal and do not indicate that it is damaged in any way.

❏ Only use a dry, so cloth for cleaning. Do not use liquid or chemical cleaners.

❏

exterior cover of the touchscreen could break if it receives a heavy impact. Contact your dealer if the panel

e surface chips or cracks, and do not touch or attempt to remove the broken pieces.

❏ Press the touchscreen gently with your nger. Do not press force or operate with your nails.

❏ Do not use sharp objects such as ball point pens or sharp pencils to perform operations.

User's Guide

Important Instructions

❏ Condensation inside the touchscreen due to abrupt changes in temperature or humidity may cause

performance to deteriorate.

Protecting Your Personal Information

When you give the printer to someone else or dispose of it, erase all the personal information stored in the printer's memory by selecting the menus on the control panel as described below.

Settings > General Settings > System Administration > Restore Default Settings > Clear All Data and Settings

User's Guide

Printer Basics

Part Names and Functions

ADF (Automatic Document Feeder) cover

(F)

ADF edge guides Feeds originals straight into the printer. Slide to the edges of the

ADF input tray Feeds originals automatically.

ADF output tray Holds originals ejected from the ADF.

Paper cassette 1 (C1) Loads paper.

Paper cassette 2 (C2) Loads paper.

Paper cassette 3 (C3) Optional paper cassette unit.

Open when removing jammed originals in the ADF.

originals.

Loads paper.

User's Guide

Printer Basics

Edge guides Feeds the paper straight into the printer. Slide to the edges of the

paper.

Paper support Supports loaded paper.

Feeder guard Prevents foreign substance from entering the printer. Usually keep

this guard closed.

Rear paper feed (B) Loads paper.

Output tray Holds the ejected paper.

Edge guides Feeds the paper straight into the printer. Slide to the edges of the

paper.

Paper cassette Loads paper.

User's Guide

Printer Basics

Document cover Blocks external light while scanning.

Scanner glass Place the originals.

Control panel Operates the printer.

You can change the angle of the control panel.

External interface USB port Connects memory devices.

User's Guide

Printer Basics

Scanner unit (J) Scans placed originals. Open when removing jammed paper inside

the printer.

Print head Fires ink.

Ink supply unit tray Sets an ink supply unit.

Front cover (A) Open when replacing ink supply units.

Front cover lock Locks the front cover.

User's Guide

Printer Basics

LAN port Connects a LAN cable.

USB port Connects a USB cable.

Service USB port USB port for future use.

LINE port Connects a phone line.

EXT. port Connects external phone devices.

AC inlet Connects the power cord.

Rear Cover (D) Open when removing jammed paper.

Rear Cover (E) Open when removing jammed paper.

Maintenance box cover (H) Open when replacing the maintenance box.

Control Panel

Do not remove the sticker.

User's Guide

Printer Basics

Turns the printer on or o.

Unplug the power cord after checking that the power light is o.

Displays the home screen.

Displays the Help screen.

You can check solutions to problems from here.

Logs o from the printer when Access Control is enabled.

When Access Control is disabled, this is also disabled.

Pauses the current printing job and allows you to interrupt another job. However, you cannot interrupt a new job from the computer.

Press this button again to restart a paused job.

Resets the current settings to user default settings. If user default settings have not been made, resets to the factory default.

Displays the Contacts list. You can register, edit or delete the contacts.

Turns on when received documents that have not yet been read, printed, or saved, are stored in the printer's memory.

Displays menus and messages.

Stops the current operation.

Displays the Paper Setting screen. You can select the paper size and paper type settings for each paper source.

Displays the Job/Status menu. You can check the printer's status and job history.

The error light on the left ashes or turns on when an error occurs.

The data light on the right ashes when the printer is processing data. It turns on when there are queued jobs.

Enters numbers, characters, and symbols.

Clears number settings such as the number of copies.

Basic Screen Conguration

User's Guide

Printer Basics

Indicates items that have been setup for the printer as icons. Select each icon to check the current settings or access

each setting menu.

Displays each menu. You can add or change the sequence.

Indicates an ongoing job and the printer's status. Select message to display the Job/Status menu.

Displays the date and time when the printer is not working or there are no errors.

Switch tabs.

Indicates the setting items. Select each item to set or change the settings.

The grayed out items are not available. Select the item to check why they are unavailable.

Execute the current settings. Available functions vary depending on each menu.

Icons displayed in the LCD Screen

following icons are displayed on the LCD screen depending on the printer's status.

e

Displays the Printer Status screen.

You can check the approximate ink levels and the approximate service life of the maintenance box.

Indicates the network connection status.

Select the icon to check and change the current settings. This is the shortcut for the following menu.

Settings > General Settings > Network Settings > Wi-Fi Setup

The printer is not connected to a wired (Ethernet) network or unset it.

The printer is connected to a wired (Ethernet) network.

The printer is not connected to a wireless (Wi-Fi) network.

The printer is searching for SSID, unset IP address, or having a problem with a wireless (Wi-Fi) network.

The printer is connected to a wireless (Wi-Fi) network.

The number of bars indicates the signal strength of the connection. The more bars there are, the stronger the connection.

The printer is not connected to a wireless (Wi-Fi) network in Wi-Fi Direct (Simple AP) mode.

The printer is connected to a wireless (Wi-Fi) network in Wi-Fi Direct (Simple AP) mode.

User's Guide

Printer Basics

Displays the Device Sound Settings screen. You can set Mute and Quiet Mode.

You can also access the Sound menu from this screen. This is the shortcut for the following menu.

Settings > General Settings > Basic Settings > Sound

Indicates whether or not Quiet Mode is set for the printer. When this feature is enabled, the noise made by printer operations is reduced, but print speed may slow down. However, noises may not be reduced depending on the selected paper type and print quality.

Indicates that Mute is set for the printer.

Select the icon to enter sleep mode. When the icon is grayed out, the printer cannot enter sleep mode.

Indicates that the user restriction feature is enabled. Select this icon to log in to the printer. You need to select a user name and then enter a password. Contact your printer administrator for login information.

Indicates that a user with access permission has logged in.

Select the icon to logout.

Displays the Fax Data Information screen.

Indicates that the settings have been changed from the user default or the factory default.

Indicates that there is additional information. Select the icon to displays the message.

Indicates a problem with the items. Select the icon to check how to solve the problem.

Indicates that there is data that has not yet been read, printed, or saved. The number displayed indicates the number of data items.

Related Information

& “Network Settings” on page 61 & “Sound:” on page 56

Touch Screen Operations

e touchscreen is compatible with the following operations.

Ta p Press or select the items or the icons.

Flick

Scroll the screen swiftly.

User's Guide

Printer Basics

Slide Hold and move the items around.

Pinch in

Pinch out

Zoom in or zoom out of the preview image on the control panel.

Entering Characters

You can enter characters and symbols by using on-screen keyboard when you register a contact, make network settings, and so on.

Note:

Available icons vary depending on the setting item.

Indicates the character count.

Moves the cursor to the input position.

Switches between upper case and lower case or numbers and symbols.

Switches the character type. You can enter alphanumerics and symbols.

Switches the character type. You can enter alphanumerics and special characters such as umlauts and accents.

User's Guide

Printer Basics

Enters frequently used email domain addresses or URLs by simply selecting the item.

Enters a space.

Enters character.

Deletes a character to the left.

Job/Status Screen Conguration

Press the button to display the Job/Status menu. You can check the status of the printer or the jobs.

Switches the displayed lists.

Filter the jobs by functional.

When Active is selected, displays the list of ongoing jobs and jobs waiting to be processed.

When Log is selected, displays the job history.

You can cancel jobs or check the error code displayed in the history when the job has failed.

Indicates the approximate ink levels.

Indicates the approximate service life of the maintenance box.

Displays any errors that have occurred in the printer. Select the error from the list to display the error message.

Related Information

& “Error Code on the Status Menu” on page 250

Viewing Animations

You can view animations of operating instructions such as loading paper or removing jammed paper on the LCD screen.

❏ Ta p

to view.

on the right of the LCD screen: Displays the help screen. Tap How To and select the items that you want

User's Guide

Printer Basics

❏ Select How To at the bottom of the operation screen: Displays the context-sensitive animation.

Indicates the total number of steps and the current step number.

In the example above, it shows step 2 from 4 steps.

Returns to the previous step.

Indicates your progress through the current step. The animation repeats when the progress bar reaches the end.

Moves to next step.

User's Guide

Preparing the Printer

Loading Papers

Available Paper and Capacities

Note:

e paper size displayed diers depending on the driver.

Genuine Epson Paper

Epson recommends using genuine Epson paper to ensure high-quality printouts.

Note:

❏ Genuine Epson paper is not available when printing with the Epson universal printer driver.

❏ e availability of paper varies by location. For the latest information on paper available in your area, contact Epson

support.

❏ When printing on genuine Epson paper at a user dened size, only Standard or Normal print quality settings are

available. Although some printer drivers allow you to select a better print quality, the printouts are printed using Standard or Normal.

Paper suitable for printing documents

Media Name Size Loading Capacity (Sheets) 2-Sided Print-

ing Paper Cassette 1

Epson Bright White Ink Jet Paper

* Only use the rear paper feed to print 2-sided print jobs manually. You can load up to 30 sheets for paper with one side

already printed.

A4 200 400 50

Paper Cassette 2 ~ Paper Cassette 3

Rear Paper Feed

Auto, Manual

Paper suitable for printing documents and photos

Media Name Size Loading Capacity (Sheets) 2-Sided Print-

ing

Epson Photo Quality Ink Jet Paper

Paper Cassette 1

A4 80 – 70 –

Paper Cassette 2 ~ Paper Cassette 3

Rear Paper Feed

User's Guide

Preparing the Printer

Media Name Size Loading Capacity (Sheets) 2-Sided Print-

ing Paper Cassette 1

Paper Cassette 2 ~ Paper Cassette 3

Rear Paper Feed

Epson Matte Paper-Heavyweight

Epson Double-Sided Matte Paper

A4 50 – 20 –

A4 20 – 20 –

Paper suitable for printing photos

Media Name Size Loading Capacity (Sheets) 2-Sided Print-

ing

Epson Ultra Glossy Photo Paper

Epson Premium Glossy Photo Paper

A4, 13×18 cm (5×7 in.), 10×15 cm (4×6 in.)

A4, 13×18 cm (5×7 in.), 16:9 wide size (102×181 mm), 10×15 cm (4×6 in.)

Paper Cassette 1

50 – 20 –

Paper Cassette 2 ~ Paper Cassette 3

Rear Paper Feed

Epson Premium Semigloss Photo Paper

Epson Photo Paper Glossy

A4, 10×15 cm (4×6 in.)

A4, 13×18 cm (5×7 in.), 10×15 cm (4×6 in.)

50 – 20 –

Related Information

& “Part Names and Functions” on page 16

Commercially Available Paper

Note:

Half letter, SP1 (210×270 mm), SP2 (210×149 mm), SP3 (100×170 mm), SP4 (130×182 mm), SP5 (192×132 mm) and 16K (195×270 mm) sizes are not available when printing with the PostScript printer driver.

User's Guide

Plain papers

Preparing the Printer

Media Name

Plain paper, Copy paper

Letterhead

Recycled paper

Color paper

Preprinted paper

High quality plain paper

Size Loading Capacity (Sheets) 2-Sided

Printing

Paper Cassette 1 Paper

Cassette 2 ~ Paper

Rear Paper

Feed Cassette 3

Letter

, A4, Executive*3, B5, A5, SP1 (210×270 mm), 16K (195×270 mm)

Legal, Indian-Legal, 8.5×13 in, Half letter

, A6, B6, SP2

(210×149 mm), SP3 (100×170

Up to the line indicated by the symbol on the edge guide.

80 Auto,

Manual

mm), SP4 (130×182 mm)

SP5 (192×132 mm) Up to the line indicated

by the

symbol on

–80

Manual

the edge guide.

User Dened*3 (mm)

89×127 to 215.9×148

89×148 to 100×355.6

Up to the line indicated

by the

symbol on

the edge guide.

–80

Manual

*1*

User Dened*3 (mm)

100×148 to 215.9×355.6

User Dened*3 (mm)

Up to the line indicated by the symbol on the edge guide.

––80

64×127 to 215.9×355.6

User Dened*3 (mm)

––1Manual

64×355.6 to 215.9×6000

*1 Only use the rear paper feed to print 2-sided print jobs manually.

*2 You can load up to 30 sheets for paper with one side already printed.

*3 Only printing from computer is available.

*4 You can load up to 5 sheets for paper with one side already printed.

*5 For automatic 2-sided printing, 148×210 to 215.9×297 mm size paper is available.

Auto Manual

Manual

*1*

User's Guide

Thick papers

Preparing the Printer

Media Name

Thick paper

(91 to 160 g/m)

Size Loading Capacity (Sheets) 2-Sided

Printing

Paper Cassette 1 Paper

Cassette 2 ~ Paper

Rear Paper

Feed Cassette 3

Letter

, A4, Executive*2 , B5, A5, SP1 (210×270 mm), 16K (195×270 mm)

Legal, 8.5×13 in, Half letter*2, A6, B6, SP2 (210×149 mm), SP3

90 250 30 Auto,

Manual

90 250 30

Manual

(100×170 mm), SP4 (130×182 mm)

SP5 (192×132 mm) 90 – 30

User Dened*2 (mm)

90 – 30

89×127 to 215.9×148

Manual

89×148 to 100×355.6

User Dened*2 (mm)

100×148 to 215.9×355.6

90 250 30

Auto*4, Manual

*1*

User Dened*2 (mm)

––30

64×127 to 215.9×355.6

User Dened*2 (mm)

––1Manual

64×355.6 to 215.9×1117.6

Thick paper

(161 to 256 g/m)

Legal, 8.5×13 in, Letter Executive

, B5, A5, Half letter*2, A6, B6, SP1 (210×270 mm), SP2 (210×149 mm), SP3 (100×170

, A4,

––30

mm), SP4 (130×182 mm) , SP5 (192×132 mm), 16K (195×270 mm)

User Dened*2 (mm)

––30

64×127 to 215.9×355.6

User Dened*2 (mm)

––1Manual

64×355.6 to 215.9×1117.6

*1 Only use the rear paper feed to print 2-sided print jobs manually.

*2 Only printing from computer is available.

Manual

*3 You can load up to 5 sheets for paper with one side already printed.

*4 For automatic 2-sided printing, 148×210 to 215.9×297 mm size paper is available.

+ 298 hidden pages