Epson C11CG27402BY User Manual

Download

Page 1

User's Guide

NPD5971-01 EN

Page 2

User's Guide

Contents

About This Manual

Introduction to the Manuals...................5

Using the Manual to Search for Information. . . . . . . 5

Marks and Symbols.........................6

Descriptions Used in this Manual...............7

Operating System References..................7

Important Instructions

Safety Instructions..........................8

Safety Instructions for Ink..................8

Printer Advisories and Warnings............... 9

Advisories and Warnings for Setting Up the

Printer................................ 9

Advisories and Warnings for Using the Printer. . . 9 Advisories and Warnings for Transporting or

Storing the Printer.......................10

Advisories and Warnings for Using the LCD

Screen................................10

Protecting Your Personal Information...........10

Printer Basics

Part Names and Functions...................11

Control Panel............................ 12

Guide to the LCD Screen....................13

Guide to the Home Screen.................13

Preparing the Printer

Loading Papers........................... 15

Available Paper and Capacities..............15

Loading Paper in the Paper Cassette..........18

Loading Paper in the Rear Paper Feed Slot......21

Loading Envelopes and Precautions.......... 22

List of Paper Type....................... 23

Outputting Paper..........................24

Placing Originals..........................24

Placing Originals on the Scanner Glass. . . . . . . . 24

Menu Options for Settings...................26

Menu Options for Maintenance.............26

Menu Options for Printer Setup.............27

Menu Options for Print Status Sheet..........28

Menu Options for Print Counter.............28

Menu Options for Restore Default Settings..... 29

Menu Options for Firmware Version..........29

Saving Power.............................29

Saving Power - Control Panel...............29

Printing

Printing from the Printer Driver on Windows. . . . . 30

Accessing the Printer Driver................30

Printing Basics..........................30

Printing on 2-Sides.......................32

Printing Several Pages on One Sheet..........33

Printing and Stacking in Page Order (Reverse

Order Printing).........................33

Printing a Reduced or Enlarged Document.....34

Printing One Image on Multiple Sheets for

Enlargement (Creating a Poster).............34

Printing with a Header and Footer........... 40

Printing a Watermark.....................41

Printing Multiple Files Together.............41

Adjusting the Print Tone...................42

Printing to Emphasize

Printing to Enhance Light Text and Lines. . . . . . 43

Printing Clear Bar Codes..................44

Canceling Printing.......................44

Menu Options for the Printer Driver..........44

Printing from the Printer Driver on Mac OS......47

Printing Basics..........................47

Printing on 2-Sides.......................49

Printing Several Pages on One Sheet..........50

Printing and Stacking in Page Order (Reverse

Order Printing).........................50

Printing a Reduced or Enlarged Document.....51

Canceling Printing.......................51

Menu Options for the Printer Driver..........52

Making Operation Settings for the Mac OS

Printer Driver..........................53

Canceling the Ongoing Job...................54

Lines............43

in

Copying

Copying................................ 55

Copying on 2-Sides........................55

Copying Multiple Originals onto One Sheet.......56

Menu Options for Copying...................56

Scanning

Scanning Using the Control Panel..............59

Scanning to a Computer...................59

Page 3

User's Guide

Contents

Scanning from a Computer...................62

Scanning Using Epson Scan 2...............62

Relling Ink and Replacing Maintenance Boxes

Checking the Status of the Remaining Ink and

the Maintenance Box.......................66

Checking the Status of the Maintenance Box -

Control Panel.......................... 66

Checking the Status of the Remaining Ink

and the Maintenance Box - Windows......... 66

Checking the Status of the Remaining Ink

and the Maintenance Box - Mac OS.......... 66

Ink Bottle Codes..........................67

Ink Bottle Handling Precautions...............67

Relling the Ink Tank.......................68

Maintenance Box Code..................... 72

Maintenance Box Handling Precautions.........72

Replacing a Maintenance Box.................73

Maintaining the Printer

Preventing the Print Head from Drying........74

Check if Nozzles are Clogged (Nozzle Check)....74

Check if Nozzles are Clogged (Nozzle Check)

- Control Panel......................... 74

Check if Nozzles are Clogged (Nozzle Check)

- Windows.............................75

Check if Nozzles are Clogged (Nozzle Check)

- Mac OS..............................76

Cleaning the Print Head (Head Cleaning). . . . . . . . 77

Cleaning the Print Head - Control Panel. . . . . . . 77

Cleaning the Print Head - Windows.......... 77

Cleaning the Print Head - Mac OS........... 78

Power Cleaning the Print Head (Power Cleaning). . 78

Running Power Cleaning - Control Panel. . . . . . 79

Running Power Cleaning - Windows..........79

Running Power Cleaning - Mac OS...........79

Aligning the Print Head.....................80

Aligning the Print Head - Control Panel.......80

Cleaning the Paper Path.....................80

Cleaning the Paper Path for Ink Smears........80

Cleaning the Paper Path for Paper Feeding

Problems..............................81

Cleaning the Scanner Glass...................83

Cleaning the Translucent Film................ 83

Checking the Total Number of Pages Fed

rough the Printer........................85

Checking the Total Number of Pages Fed rough Checking the Total Number of Pages Fed

rough the Printer - Windows............. 86

Checking the Total Number of Pages Fed

rough the Printer - Mac OS...............86

Saving Power.............................86

Saving Power - Control Panel...............86

the Printer - Control Panel..........85

Software Information

Application for Scanning Documents and

Images (Epson Scan 2)......................88

Application for Conguring Scanning Operations from the Control Panel (Epson

Event Manager)...........................88

Application for Printing Web Pages (E-Web Print). .89 Soware

Updater)................................89

Installing Applications......................90

Updating Applications and Firmware...........91

Uninstalling Applications....................91

Update Tools (EPSON

Uninstalling Applications - Windows......... 91

Uninstalling Applications - Mac OS.......... 92

Soware

Solving Problems

Checking the Printer Status.................. 93

Checking Error Codes on the LCD Screen. . . . . .93

Checking the Printer Status - Windows........93

Checking the Printer Status - Mac OS.........94

Checking the

Removing Jammed Paper....................94

Removing Jammed Paper from the Front Cover. .94

Removing Jammed Paper from the Rear

Paper Feed Slot.........................96

Removing Jammed Paper from Inside the

Printer................................96

Removing Jammed Paper from Rear Cover. . . . . 97

Paper Does Not Feed Correctly................98

Paper Jams.............................99

Paper Feeds at a Slant.....................99

Ejected Paper Falls from the Output Tray...... 99

Paper is Ejected During Printing.............99

Power and Control Panel Problems.............99

Power Does Not Turn On..................99

Power Does Not Turn O..................99

Power Turns O Automatically..............99

LCD Screen Gets Dark...................100

Cannot Print from a Computer...............100

Soware

Status.................94

Page 4

User's Guide

Contents

Checking the Connection (USB)............100

Checking the Soware and Data. . . . . . . . . . . . 100

Checking the Printer Status from the

Computer (Windows)....................102

Checking the Printer Status from the

Computer (Mac OS).....................103

Printout Problems........................103

Printout is Scued or Color is Missing........103

Banding or Unexpected Colors Appear.......104

Colored Banding Appears at Intervals of

Approximately 3.3 cm....................104

Vertical Banding or Misalignment...........105

Print Quality is Poor.....................105

Paper Is Smeared or Scued...............106

Paper is Smeared During Automatic 2-Sided

Printing..............................107

Printed Photos are Sticky................. 107

e Position, Size, or Margins of the Printout

Are Incorrect..........................107

Printed Characters Are Incorrect or Garbled. . . 108

Printed Image Is Inverted..............108

e

Mosaic-Like Patterns in the Prints...........108

Uneven Colors, Smears, Dots, or Straight

Lines Appear in the Copied Image...........108

Moiré (Cross-Hatch) Patterns Appear in the

Copied Image......................... 109

An Image of the Reverse Side of the Original

Appears in the Copied Image.............. 109

Printout Problem Could Not be Cleared. . . 109

e

Other Printing Problems................... 109

Printing Is Too Slow.....................109

Printing or Copying Slows Down

Dramatically During Continuous Operation. . . 110

Cannot Start Scanning.....................110

Scanned Image Problems...................111

Uneven Colors, Dirt, Spots, and so on Appear

when Scanning from the Scanner Glass.......111

e Image Quality Is Rough...............111

Oset Appears in the Background of Images. . . 111

Text is Blurred.........................112

Moiré Patterns (Web-Like Shadows) Appear. . . 112

Cannot Scan the Correct Area on the

Scanner Glass..........................112

Text is Not Recognized Correctly when

Saving as a Searchable PDF................112

Cannot Solve Problems in the Scanned Image. . 113

Other Scanning Problems...................114

Scanning Is Too Slow....................114

Scanning Slows Down Dramatically During

Continuous Scanning....................114

Scanning Stops when Scanning to PDF/

Multi-TIFF........................... 114

Other Problems..........................114

Operation Sounds Are Loud...............114

Application Is Blocked by a Firewall (for

Windows Only)........................115

A Message Prompting You to Reset the Ink

Level is Displayed.......................115

Ink Spilled............................115

Appendix

Te ch n i ca l

Printer Specications....................116

Scanner Specications...................117

Interface Specications...................117

Dimensions...........................117

Electrical Specications..................118

Environmental Specications..............118

System Requirements....................119

Regulatory Information....................119

Standards and Approvals for European Model. . 119

Restrictions on Copying..................119

Transporting and Storing the Printer...........120

Trademarks.............................124

Where to Get Help........................125

Technical Support Web Site................125

Contacting Epson Support................125

Specications

....................116

Page 5

User's Guide

About This Manual

Introduction to the Manuals

e following manuals are supplied with your Epson printer. As well as the manuals, check the various types of help information available from the printer itself or from the Epson soware applications.

❏ Start Here (paper manual)

Provides you with information on setting up the printer, installing the soware, using the printer, solving problems, and so on.

❏ User's Guide (digital manual)

is manual. Provides overall information and instructions on using the printer, and on solving problems.

You can obtain the latest versions of the above manuals with the following methods.

❏ Paper manual

Visit the Epson Europe support website at http://www.epson.eu/Support, or the Epson worldwide support website at http://support.epson.net/.

❏ Digital manual

Start EPSON Epson soware applications and the digital manuals, and allows you to download the latest ones.

Related Information

& “

Soware

Update Tools (EPSON

Updater on your computer. EPSON

Soware

Updater)” on page 89

Soware

Updater checks for available updates of

Using the Manual to Search for Information

PDF manual allows you to search for information you are looking for by keyword, or jump directly to

e sections using the bookmarks. You can also print only the pages you need. is section explains how to use a PDF manual that has been opened in Adobe Reader X on your computer.

Searching by keyword

Click Edit > Advanced Search. Enter the keyword (text) for information you want to and then click Search. Hits are displayed as a list. Click one of the displayed hits to jump to that page.

in the search window,

nd

specic

Page 6

User's Guide

About This Manual

Jumping directly from bookmarks

Click a title to jump to that page. Click + or > to view the lower level titles in that section. To return to the previous page, perform the following operation on your keyboard.

❏ Windows : H o l d down Alt, and then press ←.

❏ Mac OS: Hold down the command key, and then press ←.

Printing only the pages you need

You can extract and print only the pages you need. Click Print in the File menu, and then specify the pages you want to print in Pages in Pages to Print.

❏ To specify a series of pages, enter a hyphen between the start page and the end page.

Example: 20-25

❏ To specify pages that are not in series, divide the pages with commas.

Example: 5, 10, 15

Marks and Symbols

Caution:

Instructions that must be followed carefully to avoid bodily injury.

Important:

Instructions that must be observed to avoid damage to your equipment.

Note:

Provides complementary and reference information.

Page 7

User's Guide

About This Manual

Related Information

& Links to related sections.

Descriptions Used in this Manual

❏ Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or macOS

High Sierra. e content displayed on the screens varies depending on the model and situation.

❏ Illustrations used in this manual are examples only. Although there may be slight dierences depending on the

model, the method of operation is the same.

❏ Some of the menu items on the LCD screen vary depending on the model and settings.

❏ You can read the QR code using dedicated app.

Operating System References

Windows

In this manual, terms such as "Windows 10", "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista", "Windows XP", "Windows Server 2016", "Windows Server 2012 R2", "Windows Server 2012", "Windows Server 2008 R2", "Windows Server 2008", "Windows Server 2003 R2", and "Windows Server 2003" refer to the following operating systems. Additionally, "Windows" is used to refer to all versions.

❏ Microso

❏

Microso

❏ Microso

❏

Microso

❏ Microso

Win d o w s® 10 operating system

Win d o w s® 8.1 operating system

Win d o w s® 8 operating system

Win d o w s® 7 operating system

Win d o w s Vis ta® operating system

Win d o w s® XP operating system

Win d o w s® XP Professional x64 Edition operating system

Win d o w s Ser v e r® 2016 operating system

Win d o w s Ser v e r® 2012 R2 operating system

Win d o w s Ser v e r® 2012 operating system

Win d o w s Ser v e r® 2008 R2 operating system

Win d o w s Ser v e r® 2008 operating system

Win d o w s Ser v e r® 2003 R2 operating system

Win d o w s Ser v e r® 2003 operating system

Mac OS

In this manual, "Mac OS" is used to refer to macOS High Sierra, macOS Sierra, OS X El Capitan, OS X Yosemite, OS X Mavericks, OS X Mountain Lion, Mac OS X v10.7.x, and Mac OS X v10.6.8.

Page 8

User's Guide

Important Instructions

Safety Instructions

Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future reference. Also, be sure to follow all warnings and instructions marked on the printer.

❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following

Web site to learn the meaning of the symbols.

http://support.epson.net/symbols

❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of

other cords with this printer or the use of the supplied power cord with other equipment may result in re or electric shock.

❏ Be sure your AC power cord meets the relevant local safety standard.

❏ Never disassemble, modify, or attempt to repair the power cord, plug, printer unit, scanner unit, or options by

yourself, except as specically explained in the printer's manuals.

❏ Unplug the printer and refer servicing to qualied service personnel under the following conditions:

e power cord or plug is damaged; liquid has entered the printer; the printer has been dropped or the casing damaged; the printer does not operate normally or exhibits a distinct change in performance. Do not adjust controls that are not covered by the operating instructions.

❏ Place the printer near a wall outlet where the plug can be easily unplugged.

❏ Do not place or store the printer outdoors, near excessive dirt or dust, water, heat sources, or in locations

subject to shocks, vibrations, high temperature or humidity.

❏ Take care not to spill liquid on the printer and not to handle the printer with wet hands.

❏ If the LCD screen is damaged, contact your dealer. If the liquid crystal solution gets on your hands, wash them

thoroughly with soap and water. If the liquid crystal solution gets into your eyes, ush them immediately with water. If discomfort or vision problems remain

a thorough

aer

ushing,

see a doctor immediately.

Safety Instructions for Ink

❏ Be careful not to touch ink when you handle the ink tank, ink tank cap, and opened ink bottle or ink bottle cap.

❏ If ink gets on your skin, wash the area thoroughly with soap and water.

❏ If ink gets into your eyes, ush them immediately with water. If discomfort or vision problems continue aer

a thorough ushing, see a doctor immediately.

❏ If ink gets into your mouth, see a doctor right away.

❏ Do not disassemble the maintenance box; otherwise ink may get into your eyes or on your skin.

❏ Do not shake an ink bottle too vigorously or subject it to strong impacts as this can cause ink to leak.

❏ Keep ink bottle, the ink tank unit, and maintenance box out of the reach of children. Do not allow children to

drink from or handle the ink bottle and ink bottle cap.

Page 9

User's Guide

Important Instructions

Printer Advisories and Warnings

Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this manual for future reference.

Advisories and Warnings for Setting Up the Printer

❏ Do not block or cover the vents and openings in the printer.

❏ Use only the type of power source indicated on the printer's label.

❏ Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and o.

❏ Avoid electrical outlets controlled by wall switches or automatic timers.

❏ Keep the entire computer system away from potential sources of electromagnetic interference, such as

loudspeakers or the base units of cordless telephones.

❏ e power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place

objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over. Be particularly careful to keep all the power-supply cords straight at the ends and the points where they enter and leave the transformer.

❏ If you use an extension cord with the printer, make sure that the total ampere rating of the devices plugged into

the extension cord does not exceed the cord's ampere rating. Also, make sure that the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.

❏ If you plan to use the printer in Germany, the building installation must be protected by a 10 or 16 amp circuit

breaker to provide adequate short-circuit protection and over-current protection for the printer.

❏ When connecting the printer to a computer or other device with a cable, ensure the correct orientation of the

connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation may damage both devices connected by the cable.

❏ Place the printer on a

will not operate properly if it is tilted at an angle.

❏ Allow space above the printer so that you can fully raise the document cover.

❏ Leave enough space in front of the printer for the paper to be fully ejected.

❏ Avoid places subject to rapid changes in temperature and humidity. Also, keep the printer away from direct

sunlight, strong light, or heat sources.

stable surface that extends beyond the base of the printer in all directions. e printer

at,

Advisories and Warnings for Using the Printer

❏ Do not insert objects through the slots in the printer.

❏ Do not put your hand inside the printer during printing.

❏ Do not touch the white at cable and ink tube inside the printer.

❏ Do not use aerosol products that contain ammable gases inside or around the printer. Doing so may cause re.

❏ Do not move the print head by hand; otherwise, you may damage the printer.

❏ Be careful not to trap your ngers when closing the document cover.

❏ Do not press too hard on the scanner glass when placing the originals.

Page 10

User's Guide

Important Instructions

❏ Prolonged use of the printer when the ink level is below the lower line could damage the printer. Fill the ink

tank to the upper line while the printer is not operating. To display the correct ink level estimates, reset the ink level aer lling the tank.

❏ Always turn the printer o using the

until the

❏ If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical

outlet.

❏ When liing the printer, place your hands in the positions shown below.

light stops ashing.

button. Do not unplug the printer or turn o the power at the outlet

Advisories and Warnings for Transporting or Storing the Printer

❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down;

otherwise ink may leak.

❏ Before transporting the printer, make sure that the print head is in the home (far right) position.

Advisories and Warnings for Using the LCD Screen

❏ e LCD screen may contain a few small bright or dark spots, and because of its features it may have an uneven

brightness. ese are normal and do not indicate that it is damaged in any way.

❏ Only use a dry, so cloth for cleaning. Do not use liquid or chemical cleaners.

❏

exterior cover of the LCD screen could break if it receives a heavy impact. Contact your dealer if the

e screen's surface chips or cracks, and do not touch or attempt to remove the broken pieces.

Protecting Your Personal Information

When you give the printer to someone else or dispose of it, erase all the personal information stored in the printer's memory by selecting Settings > Restore Default Settings > Clear All Data and Settings on the control panel.

Page 11

User's Guide

Printer Basics

Part Names and Functions

Control panel Indicates the printer's status and allows you to make print settings.

Ink tank cover Open to rell the ink tank.

Ink tank Contains the ink tank.

Paper cassette cover Open to load paper in the paper cassette.

Front cover Open when removing jammed paper.

Output tray Holds the ejected paper.

Page 12

User's Guide

Document cover Blocks external light while scanning.

Scanner glass Place the originals.

Print head Ink is ejected from the print head nozzles underneath.

Edge guide Feeds the paper straight into the printer. Slide to the edges of the paper.

Paper cassette Loads paper.

Output switch lever Raise to output paper to the output tray. Lower to output paper facing up to

Printer cover Open when removing jammed paper.

Printer Basics

the front of the printer.

Stopper Position the stopper to prevent print outs from falling from the output tray.

USB port Connects a USB cable to connect with a computer.

AC inlet Connects the power cord.

Rear paper feed slot Loads paper.

Rear cover Remove when removing jammed paper.

Maintenance box cover Open when replacing the maintenance box.

Control Panel

Page 13

User's Guide

Printer Basics

Turns the printer on or o.

Unplug the power cord after checking that the power light is o.

Displays menus and messages. Use buttons on the control panel to select a menu or to make settings.

Displays the solutions when you are in trouble.

Use the u d l r buttons to move the focus to the target, and then press the OK button to open the selected menu or to make settings.

Stops the current operation.

Starts an operation such as printing or copying.

Applies to a variety of functions depending on the situation.

Returns to the previous screen.

Displays the home screen.

Guide to the LCD Screen

Menus and messages are displayed on the LCD screen. Select a menu or setting by pressing the u d l r buttons.

Guide to the Home Screen

e following icons and menus are displayed on the home screen.

When l and r are displayed, you can scroll right or left by pressing the l or r button.

Page 14

User's Guide

Function icons and names are displayed as menu icons.

Printer Basics

Copy

Scan

Quiet Mode

Settings

Maintenance Access the menus recommended to improve the quality of your printouts. This is a shortcut to

Available buttons are displayed. In this example, you can proceed to the selected menu by pressing the OK button.

Enters Copy menu that allows you to copy a document.

Enters Scan menu that allows you to scan a document or a photo.

Displays Quiet Mode setting that allows you to reduce the noise the printer makes. However, enabling this may reduce print speed. Depending on the paper type and print quality settings you selected, there may be no dierence in the printer's noise level.

This is a shortcut to the following menu.

Settings > Printer Setup > Quiet Mode

Enters Settings menu that allows you to make maintenance and printer setup settings.

the following menu.

Settings > Maintenance

Page 15

User's Guide

Preparing the Printer

Loading Papers

Available Paper and Capacities

Note:

e paper size displayed diers depending on the driver.

Genuine Epson Paper

Epson recommends using genuine Epson paper to ensure high-quality printouts.

Note:

❏ e availability of paper varies by location. For the latest information on paper available in your area, contact Epson

support.

❏ When printing on genuine Epson paper at a user dened size, only Standard or Normal print quality settings are

available. Although some printer drivers allow you to select a better print quality, the printouts are printed using Standard or Normal.

Paper suitable for printing documents

Media Name Size Loading Capacity (Sheets) 2-Sided

Printing

Paper Cassette Rear Paper

Feed Slot

Epson Bright White Ink Jet Paper

Paper suitable for printing documents and photos

Media Name Size Loading Capacity (Sheets) 2-Sided

A4 200 1 ✓

Printing

Paper Cassette Rear Paper

Feed Slot

Epson Photo Quality Ink Jet Paper

Epson Matte PaperHeavyweight

Epson Double-Sided Matte Paper

A4 100 1 –

A4 20 1 –

A4 1 1 –

Page 16

User's Guide

Preparing the Printer

Related Information

& “Part Names and Functions” on page 11

Commercially Available Paper

Plain papers

Media Name Size Loading Capacity (Sheets) 2-Sided

Printing

Paper Cassette Rear Paper

Feed Slot

Plain paper

Copy paper

Letterhead

High quality plain paper

*1 Only printing from computer is available.

*2 Paper on which information such as the sender's name or corporation name are pre-printed in the header. There must be a

margin of 3 mm or more at the top of the paper. 2-sided printing is not available for letterhead paper.

Letter, A4 250 1 ✓

B5, 16K (195×270 mm) 250 1 ✓

A5, A6, B6 250 1 -

Legal, Indian-Legal, 8.5×13 in.

User Dened (mm)

89×127 to 215.9x1200

User Dened (mm)

54x86 to 215.9×1200

User Dened (mm)

182x257 to 215.9×297

11-

-1-

11✓

Thick papers

Media Name Size Loading Capacity (Sheets) 2-Sided

Printing

Paper Cassette Rear Paper

Feed Slot

Thick paper

(91 to 256 g/m)

* Only printing from computer is available.

Letter, A4, B5, A5, A6, Legal - 1 -

User Dened (mm)

89×127 to 215.9×1200

-1-

Page 17

User's Guide

Preparing the Printer

Envelopes

Media Name Size Loading Capacity (Envelopes) 2-Sided Printing

Envelope Envelope #10, Envelope

DL, Envelope C6

Paper Cassette

10 1 –

Rear Paper Feed Slot

Related Information

& “Part Names and Functions” on page 11

Paper Handling Precautions

❏ Read the instruction sheets supplied with the paper.

❏ To achieve high-quality printouts with genuine Epson paper, use the paper in the environment stated on the

sheets supplied with the paper.

❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the

printable side.

❏ If the paper is curled, atten it or curl it slightly in the opposite direction before loading. Printing on curled

paper may cause paper jams and smears on the printout.

❏ Do not use paper that is wavy, torn, cut, folded, damp, too thick, too thin, or paper that has stickers stuck to it.

Using these types of paper causes paper jams and smears on the printout.

❏ Make sure you are using long-grain paper. If you are not sure what type of paper you are using, check the paper

packaging or contact the manufacturer to conrm the paper specications.

Related Information

& “Printer Specications” on page 116

Page 18

User's Guide

Preparing the Printer

Loading Paper in the Paper Cassette

1. Open the paper cassette cover until it clicks.

2. Check that the printer is not operating, and then slide out the paper cassette.

Important:

e paper cassette cannot be removed.

Slide the edge guides to their maximum position.

Page 19

User's Guide

Preparing the Printer

4. With the printable side facing down, load paper until it touches the back of the paper cassette.

Important:

Do not load more than the maximum number of sheets specied for the paper.

❏ 8.5 x 13 in.

Load paper using the line.

❏ Legal

Pull out the legal paper guide and load paper using the line.

Page 20

User's Guide

Preparing the Printer

5. Slide the edge guides to the edges of the paper.

6. Insert the paper cassette gently.

7. Close the paper cassette cover when loading paper shorter than A4 size.

8. On the control panel, set the size and type of the paper you loaded in the paper cassette. If your paper size is not displayed, select User-Dened.

To select an item, move the focus to the item using the

Note: ❏ You can also display the paper size and paper type settings screen by selecting Settings > Printer Setup > Paper

Source Settings > Paper Setting.

❏ For letterhead paper, select Letterhead as the paper type.

❏ For letterhead paper, if you print on paper that is smaller than the setting in the printer driver, the printer may print

beyond the edges of the paper which can lead to ink smears on your printouts and excess ink building up inside the printer. Make sure you select the correct paper size setting.

❏ 2-sided printing is not available for letterhead paper. Also, the print speed may be slower.

u d l r

buttons, and then press the OK button.

9. When you load business card size paper, lower the output switch lever to output the paper to the front of the printer.

Note:

We also recommend outputting envelopes to the front of the printer.

Page 21

User's Guide

Preparing the Printer

Related Information

& “Paper Handling Precautions” on page 17 & “Available Paper and Capacities” on page 15 & “Loading Envelopes and Precautions” on page 22

Loading Paper in the Rear Paper Feed Slot

1. Slide out the edge guides.

2. Load a single sheet of paper at the center of the rear paper feed slot with the printable side facing up.

❏ Envelopes

❏ Pre-punched paper

Note:

❏ Load a single sheet of paper without binding holes at the top and bottom.

❏ Adjust the print position of your le to avoid printing over the holes.

Page 22

User's Guide

Preparing the Printer

3. Slide the edge guides to the edges of the paper.

4. When you load thick paper or business card size paper, lower the output switch lever to output the paper to the front of the printer.

Note:

We also recommend outputting envelopes to the front of the printer.

Note:

❏ For letterhead paper, select Letterhead as the paper type.

❏ For letterhead paper, if you print on paper that is smaller than the setting in the printer driver, the printer may print

beyond the edges of the paper which can lead to ink smears on your printouts and excess ink building up inside the printer. Make sure you select the correct paper size setting.

❏ 2-sided printing is not available for letterhead paper. Also, the print speed may be slower.

Loading Envelopes and Precautions

Load envelopes in the center of the rear paper feed slot short edge rst with the ap facing down, and slide the edge guides to the edges of the envelopes.

Page 23

User's Guide

Preparing the Printer

Load envelopes in the paper cassette with the ap facing up, and then slide the edge guides to the edges of the envelopes.

❏ Fan and align the edges of the envelopes before loading. When the stacked envelopes are pued up with air,

press them down to atten them before loading.

❏ Do not use envelopes that are curled or folded. Using these envelopes causes paper jams and smears on the

printout.

❏ Do not use envelopes with adhesive surfaces on the aps or window envelopes.

❏ Avoid using envelopes that are too thin, as they may curl during printing.

Related Information

& “Available Paper and Capacities” on page 15 & “Loading Paper in the Paper Cassette” on page 18

List of Paper Type

To obtain optimum printing results, select the paper type that suits the paper.

Media Name Media Type

Control Panel Printer Driver

Epson Bright White Ink Jet Paper Plain paper Plain paper

Epson Matte Paper-Heavyweight

Epson Double-Sided Matte Paper

Epson Photo Quality Ink Jet Paper Photo Quality IJ Epson Photo Quality Ink Jet

Matte Epson Matte

Page 24

User's Guide

Preparing the Printer

Outputting Paper

❏ Printed paper is ejected to the output tray with the printed side facing down. For A4 size plain paper (with a

thickness of 80g/m²), up to 100 sheets can be ejected at a time. Outputting more than 100 sheets may cause paper to fall or a paper jam to occur. Remove any excess paper so that it does not exceed the maximum number of sheets that can be ejected.

❏ When you load thick paper or business card size paper, lower the output switch lever to output paper to the

front of the printer. We also recommend outputting envelopes to the front of the printer.

Placing Originals

Placing Originals on the Scanner Glass

Important:

When placing bulky originals such as books, prevent exterior light from shining directly onto the scanner glass.

1. Open the document cover.

Page 25

User's Guide

Preparing the Printer

2. Remove any dust or stains on the surface of the scanner glass using a so, dry, clean cloth.

Note:

If there is any trash or dirt on the scanner glass, the scanning range may expand to include it, so the image of the original may be displaced or reduced.

3. Place the original face-down and slide it to the corner mark.

Note:

A range of 1.5 mm from the corner of the scanner glass is not scanned.

4. Close the cover gently.

Important:

Do not apply too much force to the scanner glass or the document cover. Otherwise, they may be damaged.

5. Remove the originals

Note:

If you leave the originals on the scanner glass for a long time, they may stick to the surface of the glass.

Placing an ID Card for Copying

Place an ID card 5 mm away from the corner mark of the scanner glass.

aer

scanning.

Page 26

User's Guide

Preparing the Printer

Menu Options for Settings

Select Settings on the home screen of the printer to make various settings.

Menu Options for Maintenance

Select the menus on the control panel as described below.

Settings > Maintenance

Nozzle Check:

Select this feature to check if the print head nozzles are clogged. e printer prints a nozzle check pattern.

Head Cleaning:

Select this feature to clean clogged nozzles in the print head.

Power Cleaning:

Select this feature to replace all of the ink inside the ink tube. More ink is consumed than in usual cleaning. See the "Related Information" below for details on using this feature.

Print Head Alignment:

Select this feature to adjust the print head to improve print quality.

❏ Vertical Alignment

Select this feature if your printouts look blurry or text and lines are misaligned.

❏ Horizontal Alignment

Select this feature if horizontal banding appears at regular intervals in your printouts.

Reset Ink Level:

Select this feature to reset the ink level to 100% when relling the ink tank.

Maintenance Box Service Life:

Displays the approximate service life of the maintenance box. When is displayed, the

maintenance box is nearly full. When

is displayed, the maintenance box is full.

Paper Guide Cleaning:

Select this feature if there are ink stains on the internal rollers. e printer feeds paper to clean the internal rollers.

Related Information

& “Cleaning the Print Head (Head Cleaning)” on page 77 & “Aligning the Print Head” on page 80 & “

Relling

& “Cleaning the Paper Path for Ink Smears” on page 80

the Ink Tank” on page 68

Page 27

User's Guide

Preparing the Printer

Menu Options for Printer Setup

Select the menus on the control panel as described below.

Settings > Printer Setup

Paper Source Settings:

Paper Setting:

Select the paper size and paper type you loaded in the paper sources.

A4/Letter Auto Switching:

Select On to feed paper from the paper source set as A4 size when there is no paper source set as Letter, or feed from the paper source set as Letter size when there is no paper source set as A4.

Error Notice:

Select On to display an error message when the selected paper size or type does not match the loaded paper.

Paper Setup Auto Display:

Select On to display the Paper Setting screen when loading paper in the paper cassette.

Quiet Mode:

Select On to reduce noise during printing, however, this may lower the print speed. Depending on the paper type and print quality settings you selected, there may be no dierence in the printer's noise level.

Power O Timer:

Your product may have this feature or the Power O Settings feature depending on the location of purchase.

Select this setting to turn the printer o automatically when it is not used for a specied period of time. You can adjust the time before power management is applied. Any increase will aect the product’s energy

eciency.

Please consider the environment before making any change.

Power O Settings:

Your product may have this feature or the Power O Timer feature depending on the location of purchase.

❏ Power O If Inactive

Select this setting to turn the printer o automatically if it is not used for a time. Any increase will before making any change.

❏ Power O If Disconnected

Select this setting to turn the printer o aer 30 minutes when all ports including the USB port are disconnected. is feature may not be available depending on your region.

aect

Language:

Select the language used on the LCD screen.

the product’s energy

eciency.

specied

Please consider the environment

period of

Page 28

User's Guide

Sleep Timer:

Auto Error Solver:

Ink Drying Time:

Preparing the Printer

Adjust the time period to enter a sleep mode (energy saving mode) when the printer has not performed any operations. e LCD screen turns black when the setting time passes.

Select an action to perform when a 2-sided printing error or a memory full error occurs.

❏ On

Displays a warning and prints in single-sided mode when a 2-sided printing error occurs, or prints only what the printer could process when a memory full error occurs.

❏ O

Displays an error message and cancels printing.

Select the ink drying time you want to use when performing 2-sided printing. e printer prints the other side aer printing one side. If your printout is smeared, increase the time setting.

PC Connection via USB:

Select Enable to allow a computer to access the printer when connected by USB.

Related Information

& “Saving Power - Control Panel” on page 29

Menu Options for Print Status Sheet

Select the menus on the control panel as described below.

Settings > Print Status Sheet

Conguration Status Sheet:

Print information sheets showing the current printer status and settings.

Supply Status Sheet:

Print information sheets showing the status of consumables.

Usage History Sheet:

Print information sheets showing the usage history of the printer.

Menu Options for Print Counter

Select the menus on the control panel as described below.

Settings > Print Counter

Displays the total number of prints from the time you purchased the printer.

Page 29

User's Guide

Preparing the Printer

Menu Options for Restore Default Settings

Select the menus on the control panel as described below.

Settings > Restore Default Settings

Resets the following menus to their defaults.

❏ Copy Settings

❏ Clear All Data and Settings

Menu Options for Firmware Version

Select the menus on the control panel as described below.

Settings > Firmware Version

Displays the current rmware version of your printer.

Saving Power

e printer enters sleep mode or turns o automatically if no operations are performed for a set period. You can adjust the time before power management is applied. Any increase will aect the product's energy eciency. Please consider the environment before making any change.

Depending on the location of purchase, the printer may have a feature that turns it o automatically if it is not connected for 30 minutes.

Saving Power - Control Panel

1. Select Settings on the home screen.

To select an item, move the focus to the item using the

2. Select Printer Setup.

3. Do one of the following.

u d l r

buttons, and then press the OK button.

❏ Select Sleep Timer or Power O Settings > Power O If Inactive or Power O If Disconnected, and then

make settings.

❏ Select Sleep Timer or Power O Timer, and then make settings.

Note: Your produ c t may h ave th e Power O Settings or Power O Ti m e r feature depending on the location of purchase.

Page 30

User's Guide

Printing

Printing from the Printer Driver on Windows

Accessing the Printer Driver

When accessing the printer driver from the computer's control panel, the settings are applied to all of the applications.

Accessing the printer driver from the control panel

❏ Windows 10/Windows Server 2016

Click on the start button, and then select Windows System > Control Panel > Vie w d evi c es and p r inters in Hardware and Sound. Right-click on your printer, or press and hold it and then select Printing preferences.

❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012

Select Desktop > Settings > Control Panel > Vi e w de v ices a nd pri n t e r s in Hardware and Sound. Right-click on your printer, or press and hold it and then select Printing preferences.

❏ Windows 7/Windows Server 2008 R2

Click the start button, and select Control Panel > Vie w dev i ces a n d pr inte r s in Hardware and Sound. Right- click on your printer and select Printing preferences.

❏ Windows Vista/Windows Server 2008

Click the start button, and select Control Panel > Printers in Hardware and Sound. Right-click on your printer and select Printing preferences.

❏ Windows XP/Windows Server 2003 R2/Windows Server 2003

Click the start button, and select Control Panel > Printers and Other Hardware > Printers and Faxes. Right- click on your printer and select Printing preferences.

Accessing the printer driver from the printer icon on the task bar

e printer icon on the desktop task bar is a shortcut icon allowing you to quickly access the printer driver.

If you click the printer icon and select Printer Settings, you can access the same printer settings window as the one displayed from the control panel. If you double-click this icon, you can check the status of the printer.

Note: If the printer icon is not displayed on the task bar, access the printer driver window, click Monitoring Preferences on the Maintenance tab, and then select Register the shortcut icon to the taskbar.

Printing Basics

Note:

Operations may dier depending on the application. See the application's help for details.

1. Open the

Load paper in the printer if it has not already been loaded.

you want to print.

le

Page 31

User's Guide

Printing

2. Select Print or Page Setup from the File menu.

3. Select your printer.

4. Select Preferences or Properties to access the printer driver window.

5. Change the settings as necessary.

See the menu options for the printer driver for details.

Note:

❏ You can also see the online help for explanations of the setting items. Right-clicking an item displays Help.

❏ When you select Print Preview, you can see a preview of your document before printing.

6. Click OK to close the printer driver window.

7. Click Print.

Note:

When you select Print Preview, a preview window is displayed. To change the settings, click Cancel, and then repeat the procedure from step 2.

Related Information

& “Available Paper and Capacities” on page 15 & “Loading Paper in the Paper Cassette” on page 18 & “Loading Paper in the Rear Paper Feed Slot” on page 21 & “List of Paper Type” on page 23 & “Main Tab” on page 45

Page 32

User's Guide

Printing

Printing on 2-Sides

You can print on both sides of the paper. You can also print a booklet that can be created by re-ordering the pages and folding the printout.

Note:

❏ If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur.

❏ Depending on the paper and the data, ink may bleed through to the other side of the paper.

Related Information

& “Available Paper and Capacities” on page 15

Print Settings

1. On the printer driver's Main tab, select an option from 2-Sided Printing.

2. Click Settings, make the appropriate settings, and then click OK.

Make settings for Print Density if necessary.

Note:

❏ To print a folded booklet, select Booklet.

❏ When setting Print Density, you can adjust print density according to the document type.

❏ Printing may be slow depending on the combination of options selected for Select Document Type in the Print

Density Adjustment window and for Quality on the Main tab.

3. Click Print.

Related Information

& “Printing Basics” on page 30 & “Main Tab” on page 45

Page 33

User's Guide

Printing

Printing Several Pages on One Sheet

You can print two or four pages of data on a single sheet of paper.

Print Settings

On the printer driver's Main tab, select 2-Up or 4-Up as the Multi-Page setting.

Related Information

& “Printing Basics” on page 30 & “Main Tab” on page 45

Printing and Stacking in Page Order (Reverse Order Printing)

You can print from the last page so that documents are stacked in page order for outputting paper to the front of the printer.

Print Settings

On the printer driver's Main tab, select Reverse Order.

Related Information

& “Printing Basics” on page 30

Page 34

User's Guide

Printing

& “Main Tab” on page 45

Printing a Reduced or Enlarged Document

You can reduce or enlarge the size of a document by a specic percentage or to t the paper size you loaded in the printer.

Print Settings

On the printer driver's More Options tab, select the document size from the Document Size setting. Select the paper size you want to print on from the Output Paper setting. Select Reduce/Enlarge Document, and then select Fit to Page or Zoom to. When you select Zoom to, enter a percentage.

Select Center to print the images in the center of the page.

Related Information

& “Printing Basics” on page 30 & “More Options Tab” on page 45

Printing One Image on Multiple Sheets for Enlargement (Creating a Poster)

is feature allows you to print one image on multiple sheets of paper. You can create a larger poster by taping them together.

Page 35

User's Guide

Printing

Print Settings

On the printer driver's Main tab, select 2x1 Poster, 2x2 Poster, 3x3 Poster, or 4x4 Poster as the Multi-Page setting. If you click Settings, you can select the panels that you do not want to print. You can also select the cutting guide options.

Related Information

& “Printing Basics” on page 30 & “Main Tab” on page 45

Making Posters Using Overlapping Alignment Marks

Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is selected in Print Cutting Guides.

e actual guides are printed in monochrome, but for this explanation they are shown as blue and red lines.

Page 36

User's Guide

Printing

1. Prepare Sheet 1 and Sheet 2. Cut o the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks.

2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back.

Page 37

User's Guide

Printing

3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the

of the cross marks).

le

4. Tape the sheets together from the back.

5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together.

Page 38

User's Guide

Printing

6. Cut o the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the le and right side cross marks.

7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.

Page 39

User's Guide

Printing

8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks).

9. Tape the sheets together from the back.

Page 40

User's Guide

Printing

10. Cut o the remaining margins along the outer guide.

Printing with a Header and Footer

You can print information such as a user name and printing date in headers or footers.

Print Settings

On the printer driver's More Options tab, click Watermark Features, and then select Header/Footer. Click Settings, and then select the items you want to print.

Page 41

User's Guide

Printing

Related Information

& “Printing Basics” on page 30 & “More Options Tab” on page 45

Printing a Watermark

You can print a watermark such as "Condential" or an anti-copy pattern on your printouts. If you print with an anti-copy pattern, the hidden letters appear when photocopied in order to distinguish the original from the copies.

Anti-Copy Pattern is available under the following conditions:

❏ Paper: Plain paper, Copy paper, Letterhead, or High quality plain paper

❏ Quality: Standard

❏ Automatic 2-sided printing: Not selected

❏ Ton e C o r rection: Autom a t i c

Note:

You can also add your own watermark or anti-copy pattern.

Print Settings

On the printer driver's More Options tab, click Watermark Features, and then select Anti-Copy Pattern or Water ma rk. Cli ck Settings to change details such as the size, density, or position of the pattern or the mark.

Related Information

& “Printing Basics” on page 30 & “More Options Tab” on page 45

Printing Multiple Files Together

Job Arranger Lite allows you to combine several print job. You can specify the print settings for combined les, such as multi-page layout, and 2-sided printing.

created by

les

dierent

applications and print them as a single

Page 42

User's Guide

Printing

Print Settings

On the printer driver's Main tab, select Job Arranger Lite. When you start printing, the Job Arranger Lite window is displayed. With the Job Arranger Lite window opened, open the le, and then repeat the above steps.

When you select a print job added to Print Project in the Job Arranger Lite window, you can edit the page layout.

Click Print from the File menu to start printing.

Note:

If you close the Job Arranger Lite window before adding all the print data to the Print Project, the print job you are currently working on is canceled. Click Save from the File menu to save the current job. e extension of the saved

To open a Print Project, click Job Arranger Lite on the printer driver's Maintenance tab to open the Job Arranger Lite window. Next, select Open from the File menu to select the

Related Information

“Printing Basics” on page 30

“Main Tab” on page 45

le.

that you want to combine with the current

le

is "ecl".

les

Adjusting the Print Tone

You can adjust the tone used in the print job.

Note:

ese adjustments are not applied to the original data.

Print Settings

On the printer driver's More Options tab, select Custom as the Tone Correction setting. Click Advanced to open the Ton e C orrecti on window, and then select the method of tone correction.

Note:

❏ Automatic is selected as default on the More Options tab. is setting automatically adjusts the tone to match the paper

type and print quality settings.

Related Information

& “Printing Basics” on page 30 & “More Options Tab” on page 45

Page 43

User's Guide

Printing

Printing to Emphasize Thin Lines

You can thicken thin lines that are too thin to print.

Print Settings

On the printer driver's More Options tab, click Image Options in the Tone Cor re c t i o n setting. Select Emphasize in Lines.

Related Information

& “Printing Basics” on page 30 & “More Options Tab” on page 45

Printing to Enhance Light Text and Lines

You can enhance light letters and lines to make them more visible, or to sharpen images.

Print Settings

On the printer driver's More Options tab, click Image Options in the Tone Cor re c t i o n setting. Select Enhance Light Text and Lines.

Related Information

& “Printing Basics” on page 30 & “More Options Tab” on page 45

Page 44

User's Guide

Printing

Printing Clear Bar Codes

You can print a bar code clearly and make it easy to scan. Only enable this feature if the bar code you printed cannot be scanned.

You can use this feature under the following conditions.

❏ Paper: Plain paper, Copy paper, Letterhead, High quality plain paper, ick paper, or Envelope

❏ Quality: Standard

Note:

Deblurring may not always be possible depending on the circumstances.

Print Settings

On the printer driver's Maintenance tab, click Extended Settings, and then select Barcode mode.

Related Information

& “Printing Basics” on page 30 & “Maintenance Tab” on page 46

Canceling Printing

You can cancel a print job from the computer. However, you cannot cancel a print job from the computer once it has been completely sent to the printer. In this case, cancel the print job by using the printer's control panel.

Canceling

On your computer, right-click on your printer in Devices and Printers, Printer, or in Printers and Faxes. Click See what's printing, right-click on the job you want to cancel, and then select Cancel.

Menu Options for the Printer Driver

Open the print window in an application, select the printer, and then access the printer driver window.

Note:

Menus vary depending on the option you selected.

Page 45

User's Guide

Printing

Main Tab

Printing Presets Add/Remove Presets You can add or remove your own presets for frequently used print

settings. Select the preset you want to use from the list.

Show Settings

Reset Defaults

Ink Levels Displays the approximate ink levels.

Paper Source

Document Size

Orientation Select the orientation you want to use to print.

Paper Type Select the type of paper on which you print.

Quality Select the pint quality you want to use for printing. Available settings depend on the paper type

2-Sided Printing Allows you to perform 2-sided printing.

Displays a list of items currently set on the Main and More Options tabs.

Return all settings to their factory default values. The settings on the More Options tab are also reset to their defaults.

Select the paper source from which the paper is fed. Select Auto Select to automatically select the paper source selected in Paper Setting on the printer.

Select the paper size on which you want to print. If you select User-Dened, enter the paper width and height.

you select.

Settings You can specify the binding edge and the binding margins. When

printing multi-page documents, you can select to print starting from either the front or the back side of the page.

Print Density Select the document type to adjust the print density. If the appropriate

print density is selected, you can prevent images from bleeding through to the reverse side. Select User Dened to adjust the print density manually.

Multi-Page

Copies Set the number of copies you want to print.

Quiet Mode Reduces the noise the printer makes. However, enabling this may reduce print speed.

Print Preview Displays a preview of your document before printing.

Job Arranger Lite Select to print using the Job Arranger Lite feature.

Allows you to print several pages on one sheet or perform poster printing. Click Page Order to specify the order in which pages are printed.

Collate Prints multi-page documents collated in order and sorted into sets.

Reverse Order Allows you to print from the last page so that the pages are stacked in the

correct order after printing.

More Options Tab

Printing Presets Add/Remove Presets You can add or remove your own presets for frequently used print

settings. Select the preset you want to use from the list.

Show Settings

Displays a list of items currently set on the Main and More Options tabs.

Page 46

User's Guide

Printing

Reset Defaults

Document Size Select the size of your document.

Output Paper

Reduce/Enlarge Document

Tone Correction Automatic Adjusts the tone of images automatically.

Watermark Features Allows you to make settings for anti-copy pattern or watermarks.

Return all settings to their factory default values. The settings on the Main tab are also reset to their defaults.

Select the paper size on which you want to print. If the Output Paper diers from the Document Size, Reduce/Enlarge Document is selected automatically. You do not have to select it when printing without reducing or enlarging the size of a document.

Allows you to reduce or enlarge the size of a document.

Fit to Page Automatically reduce or enlarge the document to t to the paper size

selected in Output Paper.

Zoom to Prints with a specic percentage.

Center Prints images in the center of the paper.

Custom

Image Options Enables print quality options such as Emphasize Text. You can also

Allows you to perform manual tone correction. Click Advanced for further settings.

thicken thin lines to make them visible on the printouts.

Additional Settings Rotate 180° Rotates pages 180 degrees before printing. This feature is helpful when

printing on paper such as envelopes that are loaded in xed direction in the printer.

High Speed Prints when the print head moves in both directions. The print speed is

faster, but the quality may decline.

Mirror Image Inverts an image to print as it would appear in a mirror.

Maintenance Tab

Nozzle Check Prints a nozzle check pattern to check if the print head nozzles are clogged.

Head Cleaning Cleans the clogged nozzles in the print head. Because this feature uses some ink, clean the print

head only if some nozzles are clogged as shown in the illustration of the nozzle check pattern.

Page 47

User's Guide

Printing

Power Cleaning Runs power cleaning to clean the clogged nozzles in the print head. Because this feature uses more

ink than head cleaning, run power cleaning only if most nozzles are clogged as shown in the illustration of the nozzle check pattern.

Job Arranger Lite Opens the Job Arranger Lite window. Here you can open and edit previously saved data.

EPSON Status Monitor 3

Monitoring Preferences

Extended Settings Allows you to make a variety of settings. Right-click each item to view the Help for more details.

Print Queue Displays the jobs waiting to be printed. You can check, pause, or resume print jobs.

Printer and Option Information

Language Changes the language used on the printer driver window. To apply the settings, close the printer

Software Update Starts EPSON Software Updater to check for the latest version of applications on the Internet.

Technical Support Allows you to access the Epson technical support website.

Opens the EPSON Status Monitor 3 window. Here you can conrm the status of the printer and the consumables.

Allows you to make settings for items on the EPSON Status Monitor 3 window.

Displays the number of sheets of paper fed into the printer.

driver, and then open it again.

Printing from the Printer Driver on Mac OS

Printing Basics

Note:

Operations dier depending on the application. See the application's help for details.

1. Open the le you want to print.

Load paper in the printer if it has not already been loaded.

2. Select Print from the File menu or another command to access the print dialog.

If necessary, click Show Details or

3. Select your printer.

to expand the print window.

Page 48

User's Guide

4. Select Print Settings from the pop-up menu.

Printing

Note:

On OS X Mountain Lion or later, if the Print Settings menu is not displayed, the Epson printer driver has not been installed correctly.

Select System Preferences from the printer, and then add the printer again. See the following to add a printer.

http://epson.sn

menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the

5. Change the settings as necessary.

See the menu options for the printer driver for details.

6. Click Print.

Related Information

Page 49

User's Guide

Printing on 2-Sides

You can print on both sides of the paper.

Printing

Note:

❏ If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur.

❏ Depending on the paper and the data, ink may bleed through to the other side of the paper.

Related Information

& “Available Paper and Capacities” on page 15

Print Settings

Select Two-sided Printing Settings from the pop-up menu. Select the method of 2-sided printing, and then make the Document Type settings.

Note:

❏ Printing speed may be reduced depending on the document type.

❏ When printing photos with dense data, select Text & G raphi c s or Text & Photos in the Document Type setting. If the

printouts are smeared or ink bleeds through to the other side of the paper, adjust the Print Density and Increased Ink Drying Time in Adjustments.

Related Information

& “Printing Basics” on page 47 & “Menu Options for Two-sided Printing Settings” on page 53

Page 50

User's Guide

Printing

Printing Several Pages on One Sheet

You can print several pages of data on a single sheet of paper.

Print Settings

Select Layout from the pop-up menu. Set the number of pages in Pages per Sheet, the Layout Direction (page order), and Border.

Related Information

& “Printing Basics” on page 47 & “Menu Options for Layout” on page 52

Printing and Stacking in Page Order (Reverse Order Printing)

You can print from the last page so that documents are stacked in page order for outputting paper to the front of the printer.

Print Settings

Select Paper Handling from the pop-up menu. Select Reverse as the Page Order setting.

Page 51

User's Guide

Printing

Related Information

& “Printing Basics” on page 47 & “Menu Options for Paper Handling” on page 52

Printing a Reduced or Enlarged Document

You can reduce or enlarge the size of a document by a specic percentage or to t the paper size you loaded in the printer.

Print Settings

When printing to t to the paper size, select Paper Handling from the pop-up menu, and then select Scale to t paper size. Select the paper size you loaded in the printer in Destination Paper Size. When reducing the size of

the document, select Scale down only.

When printing at a specic percentage, do one of the following.

❏ Select Print from the File menu of the application. Select Printer, enter a percentage in Scale, and then click

Print.

❏ Select Page Setup from the File menu of the application. Select your printer in Format For, enter a percentage

in Scale, and then click OK.

Note: Select the paper size you set in the application as the Paper Size setting.

Related Information

& “Printing Basics” on page 47 & “Menu Options for Paper Handling” on page 52

Canceling Printing

Page 52

User's Guide

Printing

Canceling

Click the printer icon in the Dock. Select the job you want to cancel, and then do one of the following.

❏ OS X Mountain Lion or later

Click

next to the progress meter.

❏ Mac OS X v10.6.8 to v10.7.x

Click Delete.

Menu Options for the Printer Driver

Open the print window in an application, select the printer, and then access the printer driver window.

Note:

Menus vary depending on the option you selected.

Menu Options for Layout

Pages per Sheet Select the number of pages to be printed on one sheet.

Layout Direction Specify the order in which the pages will be printed.

Border Prints a border around the pages.

Reverse page orientation

Rotates pages 180 degrees before printing. Select this item when printing on paper such as envelopes that are loaded in

direction in the printer.

xed

Flip horizontally Inverts an image to print as it would appear in a mirror.

Menu Options for Color Matching

ColorSync Select the method for color adjustment. These options adjusts colors between the printer and the

EPSON Color Controls

computer display to minimize the

dierence

in color.

Menu Options for Paper Handling

Collate pages Prints multi-page documents collated in order and sorted into sets.

Pages to Print Select to print only odd pages or even pages.

Page Order Select to print from the top or the last page.

Scale to t paper size Prints to t to the paper size you loaded.

Destination Paper Size

Scale down only Select when reducing the size of the document.

Select the paper size to print on.

Page 53

User's Guide

Menu Options for Cover Page

Printing

Print Cover Page

Cover Page Type Select the contents of the cover page.

Select whether or not to print a cover page. When you want to add a back cover, select After

document.

Menu Options for Print Settings

Paper Source Select the paper source from which the paper is fed. If the printer has only one paper source, this

item is not displayed. Selecting Auto Select selects the paper source that matches the Paper Setting on the printer automatically.

Media Type Select the type of paper on which you print.

Print Quality Select the pint quality you want to use for printing. The options vary depending on the paper type.

Advanced Settings Adjusts the brightness and the contrast of images.

Menu Options for Two-sided Printing Settings

Two-sided Printing Prints on both sides of the paper.

Making Operation Settings for the Mac OS Printer Driver

Accessing the Operation Settings Window of the Mac OS Printer Driver

Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies > Options (or Driver).

Operation Settings for Mac OS Printer Driver

❏ Skip Blank Page: Avoids printing blank pages.

❏ Quiet Mode: Reduces the noise the printer makes, however, may reduce print speed.

❏ High Speed Printing: Prints when the print head moves in both directions. e print speed is faster, but the

quality may decline.

❏ Warning Notications: Allows the printer driver to display warning notications.

❏ Establish bidirectional communication: Usually, this should be set to On. Select O when acquiring the printer

information is impossible because the printer is shared with Windows computers on a network or for any other reason.

Page 54

User's Guide

Printing

Canceling the Ongoing Job

Press the y button on the printer's control panel to cancel the print job in progress.

Page 55

User's Guide

Copying

1. Load paper in the printer.

2. Place the originals.

3. Select Copy on the home screen.

Copying

To select an item, move the focus to the item using the

4. Set the number of copies.

Press the OK button to display and check the print settings. To change the settings, press the the setting items and change settings. When you have nished, press the OK button.

Note:

If you want to copy by reducing or enlarging the size of a document by a specic percentage, select any item other than Auto Fit as the Reduce/Enlarge setting. Specify a percentage in Custom Size. You can change the percentage in

increments of 10% by holding down the

or r button.

u d l r

buttons, and then press the OK button.

button, select

6. Press the x button.

Related Information

& “Placing Originals” on page 24 & “Menu Options for Copying” on page 56

Copying on 2-Sides

1. Select Copy on the home screen.

To select an item, move the focus to the item using the

u d l r

buttons, and then press the OK button.

Page 56

User's Guide

Copying

2. Press the OK button to display the print settings, and then press the d button.

3. Select 1→2-Sided as the 2-Sided setting, and then press the OK button.

4. Select the orientation of the original for the Original Orientation setting, and then press the OK button.

5. Select the binding direction for the Binding(Copy) setting, and then press the OK button.

6. Check other print setting items, and change them if necessary, and then press the OK button.

7. Press the

Related Information

& “Copying” on page 55

button.

Copying Multiple Originals onto One Sheet

1. Select Copy on the home screen.

To select an item, move the focus to the item using the

2. Press the OK button to display the print settings, and then press the

3. Select 2-up as the Multi-Page setting, and then press the OK button.

4. Select the order of the layout for the Layout Order setting, and then press the OK button.

5. Select the orientation of the original for the Original Orientation setting, and then press the OK button.

6. Check other print setting items, change them if necessary, and then press the OK button.

u d l r

buttons, and then press the OK button.

button.

7. Press the

Related Information

“Copying” on page 55

button.

Menu Options for Copying

Note:

Available menus vary depending on the layout you selected.

The number of copies:

Enter the number of copies.

ID Card Copy:

Scans both sides of an ID card and copies onto one side of A4 size paper.

Page 57

User's Guide

2-Sided:

Density:

Paper Size:

Copying

Select 2-sided layout.

❏ 1→1-Sided

Copies one side of an original onto a single side of paper.

❏ 1→2-Sided

Copies two single-sided originals onto both sides of a single sheet of paper. Select the orientation of your original and the binding position of the paper.

Increase the level of density when the copying results are faint. Decrease the level of density when ink smears.

Select the paper size you loaded.

Paper Type:

Select the paper type you loaded.

Paper Setting:

Select the paper source that you want to use.

Reduce/Enlarge:

Enlarges or reduces the originals.

❏ Actual Size

Copies at 100 %

❏ Auto Fit

Detects the scan area and automatically enlarges or reduces the original to t to the paper size you selected. When there are white margins around the original, the white margins from the corner mark of the scanner glass are detected as the scan area, but the margins at the opposite side may be cropped.

magnication.

❏ Custom

Select to specify the magnication to enlarge or reduce the original.

Custom Size:

Species the magnication used to enlarge or reduce the original within a range of 25 to 400%.

Page 58

User's Guide

Original Size:

Multi-Page:

Original Type:

Copying

Select the size of your original. When copying non-standard size originals, select the size closest to your original.

❏ Single Page

Copies a single-sided original onto a single sheet.

❏ 2-up

Copies two single-sided originals onto a single sheet in 2-up layout. Select the layout order and the orientation of your original.

Select the type of your original. Copies in optimal quality to match the type of original.

Page 59

User's Guide

Scanning

Scanning Using the Control Panel

Scanning to a Computer

Note:

Before scanning, install Epson Scan 2 and Epson Event Manager on your computer.

1. Place the originals.

2. Select Scan on the home screen.

To select an item, move the focus to the item using the

3. Select how to save the scanned image to a computer from the following menus, and then press the OK button.

❏ To Co m pute r ( J PEG): Saves the scanned image in JPEG format.

❏ To Co m pute r ( PDF): Saves the scanned image in PDF format.

❏ To Co m pute r ( Email): Starts the email client on your computer, and then automatically attaches it to an

email.

❏ To Computer (Custom): Saves the scanned image using the settings on the Epson Event Manager. You can

change the scan settings such as the scanning size, folder to save to, or save format.

u d l r

buttons, and then press the OK button.

4. Press the

Related Information

& “Placing Originals” on page 24

button.

Making Custom Settings in Epson Event Manager

You can set the scan settings for To Comp u ter (C u stom ) in Epson Event Manager.

See the Epson Event Manager help for details.

Page 60

User's Guide

Scanning

1. Start Epson Event Manager.

2. Make sure that your scanner is selected as the Scanner on the Button Settings tab on the main screen.

3. Click Make Job Settings.

Page 61

User's Guide

4. Make scan settings on the Job Settings screen.

Scanning

❏ Edit Job Settings: Select Custom Action.

❏ Setting: Scan using the best settings for the selected type of original. Click Detailed Settings for Scanning

to set the items such as the resolution or the color for saving the scanned image.

❏ Target Folder: Select the save folder for the scanned image.

❏ Filename (Prex + Start Number): Change the settings for the le name you want to save.

❏ File Format: Select the save format.

❏ Launch Action: Select the action when scanning.

❏ Test Settings: Starts test scanning using current settings.

5. Click OK to return to the main screen.

Page 62

User's Guide

Scanning

6. Make sure that the Custom Action is selected on the Custom Action list.

7. Click Close to close Epson Event Manager.

Scanning from a Computer

Scanning Using Epson Scan 2

You can scan using the scanner driver "Epson Scan 2". You can scan originals using detailed settings that are suitable for text documents.

See the Epson Scan 2 help for an explanation of each setting item.

1. Place the original.

Start Epson Scan 2.

Page 63

User's Guide

Scanning

3. Make the following settings on the Main Settings tab.

❏ Document Size: Select the size of the original you placed.

❏

/ (Original orientation) buttons: Select the set orientation of the original you placed.

Depending on the size of the original, this item may be set automatically and cannot be changed.

❏ Image Type: Select the color for saving the scanned image.

❏ Resolution: Select the resolution.

Note: e Document Source setting is xed as Scanner Glass. You cannot change this setting.

4. Make other scan settings if necessary.

❏ You can preview the scanned image by clicking the Preview button. e preview window opens, and the

previewed image is displayed.

Page 64

User's Guide

Scanning

❏ On the Advanced Settings tab, you can make detailed image adjustment settings that are suitable for text

documents, such as the following.

❏ Remove Background: Remove the background of the originals.

❏ Text Enhancement: You can make blurred letters in the original clear and sharp.

❏ Auto Area Segmentation: You can make letters clear and images smooth when performing black and

white scanning for a document that contains images.

❏ Color Enhance: You can enhance the color specied for the scanned image, and then save it in grayscale

or black and white.

❏

reshold

: You can adjust the border for monochrome binary (black and white).

❏ Unsharp Mask: You can enhance and sharpen the outlines of the image.

❏ Descreening: You can remove moiré patterns (web-like shadows) that appear when scanning printed

papers such as a magazine.

❏ Edge Fill: You can remove the shadow created around the scanned image.

❏ Dual Image Output (Windows Only): You can scan once and save two images with dierent output

settings at the same time.

Note:

e items may not be available depending on other settings you made.

5. Set the le saving settings.

Page 65

User's Guide

Scanning

❏ Image Format: Select the save format from the list.

You can make detailed settings for each save format except BITMAP and PNG. Select Options from the list

selecting the save format.

aer

❏ File Name: Conrm the save le name displayed.

You can change settings for the le name by selecting Settings from the list.

❏ Folder: Select the save folder for the scanned image from the list.

You can select another folder or create a new folder by selecting Select from the list.

6. Click Scan.

Related Information

“Placing Originals” on page 24

“Application for Scanning Documents and Images (Epson Scan 2)” on page 88

Page 66

User's Guide

Relling Ink and Replacing Maintenance Boxes

Checking the Status of the Remaining Ink and the Maintenance Box

You can check the approximate ink levels from the computer.

To conrm the actual ink remaining, visually check the ink level in the printer's tank.

You can check the approximate service life of the maintenance box from the control panel or the computer.

Checking the Status of the Maintenance Box - Control Panel

1. Select Maintenance on the home screen.

To select an item, move the focus to the item using the

Select Maintenance Box Service Life.

u d l r

buttons, and then press the OK button.

Checking the Status of the Remaining Ink and the Maintenance Box

- Windows

Access the printer driver window.

2. Click EPSON Status Monitor 3 on the Maintenance tab.

Note: If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.

Related Information

& “Accessing the Printer Driver” on page 30

Checking the Status of the Remaining Ink and the Maintenance Box

- Mac OS

1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer.

Click Options & Supplies > Utility > Open Printer Utility.

3. Click EPSON Status Monitor.

Page 67

User's Guide

Relling Ink and Replacing Maintenance Boxes

Ink Bottle Codes

Epson recommends the use of genuine Epson ink bottles.

e following are the codes for genuine Epson ink bottles.

Important:

❏ Epson warranty does not cover damage caused by inks other than those specied, including any genuine Epson

ink not designed for this printer or any third party ink.

❏ Other products not manufactured by Epson may cause damage that is not covered by Epson’s warranties, and

under certain circumstances, may cause erratic printer behavior.

Note:

❏ Ink bottle codes may vary by location. For the correct codes in your area, contact Epson support.

❏ Although the ink bottles may contain recycled materials, this does not aect printer function or performance.

❏ Specications and appearance of the ink bottle are subject to change without prior notice for improvement.

For Europe

Product BK: Black

ET-M2140 111

M2140

*1 High capacity / *2 Standard capacity

Note:

For users in Europe, visit the following website for information on Epson's ink bottle yields.

http://www.epson.eu/pageyield

110*

/110S*

For Asian countries except for China

BK: Black

005*

*1 High capacity / *2 Standard capacity

/005S*

Related Information

& “Technical Support Web Site” on page 125

Ink Bottle Handling Precautions

Read the following instructions before

relling

Storing precautions for ink

❏ Store ink bottles at normal room temperature and keep them away from direct sunlight.

ink.

Page 68

User's Guide

Relling Ink and Replacing Maintenance Boxes

❏ Epson recommends using the ink bottle before the date printed on the package.

❏ When storing or transporting an ink bottle, do not tilt the bottle and do not subject it to impacts or temperature

changes. Otherwise, ink may leak even if the cap on the ink bottle is tightened securely. Be sure to keep the ink bottle upright when tightening the cap, and take precautions to prevent ink from leaking when transporting the bottle, for example, putting the bottle in a bag.

❏ Aer bringing an ink bottle inside from a cold storage site, allow it to warm up at room temperature for at least

three hours before using it.

❏ Do not open the ink bottle package until you are ready to

maintain its reliability. If you leave an ink bottle unpacked for a long time before using it, normal printing may not be possible.

Handling precautions for

❏ To ensure you receive premium print quality and to help protect your print head, a variable ink safety reserve

remains in the ink tank when your printer indicates to rell ink. e yields quoted for you do not include this reserve.

❏ For optimum print results do not maintain low ink levels for extended periods of time.

❏ Although the ink bottles may contain recycled materials, this does not aect printer function or performance.

❏ Specications and appearance of the ink bottle are subject to change without prior notice for improvement.

❏ Use ink bottles with the correct part code for this printer.

❏ is printer requires careful handling of ink. Ink may splatter when the ink tank is lled or relled with ink. If

ink gets on your clothes or belongings, it may not come o.

❏ Do not shake too vigorously or squeeze the ink bottles.

❏ Once you open an ink bottle, we recommend using it as soon as possible.

❏ Prolonged use of the printer when the ink level is below the lower line could damage the printer. Epson

recommends lling the ink tank to the upper line when the printer is not operating to reset the ink level.

❏ To obtain optimum printing results,

relling

ink

the ink tank to the upper line at least once every year.

rell

the ink tank. e ink bottle is vacuum packed to

ll

❏ Visually check ink levels in the actual ink tanks. Continued use of the printer when the ink is expended could

damage the printer. Epson recommends lling the ink tank to the upper line when the printer is not operating to reset the ink level.

Ink consumption

❏ To maintain optimum print head performance, some ink is consumed from the ink tank during maintenance

operations such as print head cleaning. Ink may also be consumed when you turn the printer on.

❏ e ink in the ink bottle supplied with your printer is partly used during initial setup. In order to produce high

quality printouts, the print head in your printer will be fully charged with ink. is one-o process consumes a quantity of ink and therefore this bottle may print fewer pages compared to subsequent ink bottles.

❏ Quoted yields may vary depending on the images that you are printing, the paper type that you are using, the

frequency of your prints and environmental conditions such as temperature.

Relling

1. Select Maintenance on the home screen.

To select an item, move the focus to the item using the

the Ink Tank

u d l r

buttons, and then press the OK button.

Page 69

User's Guide

2. Select Reset Ink Level.

3. Press the OK button.

Open the ink tank cover.

Relling Ink and Replacing Maintenance Boxes

5. Open the ink tank cap.

While holding the ink bottle upright, turn the cap slowly to remove it.

Page 70

User's Guide

Relling Ink and Replacing Maintenance Boxes

Important:

❏ Be careful not to spill any ink.

❏ Do not touch the top of the ink bottle aer removing the cap; otherwise you may be smeared with ink.

❏ Do not dispose of the top of the cap or the cap cover. If any ink remains in the ink bottle aer relling the

tank, use the top of the cap or cap cover to seal the ink bottle cap.

7. Position the top of the ink bottle along the slot in front of the lling port, and then stand the bottle slowly to insert it into the lling port.

Important:

Do not allow the top of the ink bottle to hit against any objects aer removing its cap; otherwise ink may spill.

8. Insert the top of the ink bottle securely into the lling port of the tank to rell the tank with ink.

Ink pours into the tank just by holding the bottle normally without squeezing. e ink ow stops automatically when the ink is lled to the upper line.

Page 71

User's Guide

Relling Ink and Replacing Maintenance Boxes

Note:

If the ink does not start owing into the tank, remove the ink bottle and try reinserting it.

9. When you have

Important:

nished relling

the ink, remove the ink bottle, and then close the cap of the ink tank securely.

Do not leave the ink bottle inserted; otherwise the bottle may be damaged or ink may leak.

Note:

If any ink remains in the ink bottle, tighten the cap and store the bottle upright for later use.

10. Close the ink tank cover rmly.

11.

Press the

button to reset the ink level.

Page 72

User's Guide

Relling Ink and Replacing Maintenance Boxes

12. Conrm the message, and then press the x button.

Important:

If you continue to use the printer may be performed without ink and this may damage the printer. Before you start printing, make sure you visually check the ink level of the tank.

Related Information

& “Ink Bottle Codes” on page 67 & “Ink Bottle Handling Precautions” on page 67 & “Ink Spilled” on page 115

Maintenance Box Code

resetting the ink level without

aer

relling

the ink tank to the upper line, printing

e maintenance box can be purchased and replaced by the user.

Epson recommends the use of a genuine Epson maintenance box.

e following is the code for the genuine Epson maintenance box.

T04D1

Important:

Once a maintenance box has been installed in a printer it cannot be used with other printers.

Maintenance Box Handling Precautions

Read the following instructions before replacing the maintenance box.

❏ Do not touch the green chip on the side of the maintenance box. Doing so may prevent normal operation and

printing.

❏ Do not drop the maintenance box or subject it to strong shocks.

❏ Do not replace the maintenance box during printing; otherwise, ink may leak.

❏ Do not remove the maintenance box and its cover except when replacing the maintenance box; otherwise ink

may leak.

❏ When the cover cannot be reattached, the maintenance box may not be installed correctly. Remove the

maintenance box, and re-install it.

❏ Do not tilt the used maintenance box until aer it is sealed in the plastic bag; otherwise ink may leak.

❏ Do not touch the openings in the maintenance box as you may get smeared with ink.

❏ Do not reuse a maintenance box which has been removed and le detached for a long period. Ink inside the box

will have

❏ Keep the maintenance box out of direct sunlight.

❏ Do not store the maintenance box in high or freezing temperatures.

solidied

and no more ink can be absorbed.

Page 73

User's Guide

Relling Ink and Replacing Maintenance Boxes

Replacing a Maintenance Box

In some print cycles a very small amount of surplus ink may be collected in the maintenance box. To prevent ink leakage from the maintenance box, the printer is designed to stop printing when the absorbing capacity of the maintenance box has reached its limit. Whether and how oen this is required will vary according to the number of pages you print, the type of material that you print and the number of cleaning cycles that the printer performs.

When a message is displayed prompting you to replace the maintenance box, refer to the animations displayed on the control panel. e need for replacement of the box does not mean that your printer has ceased to operate in accordance with its specications. e Epson warranty does not cover the cost of this replacement. It is a userserviceable part.

Note:

When it is full, you cannot print until the maintenance box is replaced to avoid ink leakage. However, non-printing features are available.

Related Information

& “Maintenance Box Code” on page 72 &

“Maintenance Box Handling Precautions” on page 72

Page 74

User's Guide

Maintaining the Printer

Preventing the Print Head from Drying

Always use the power button when turning the printer on and o.

Check that the power light is o before you disconnect the power cord.

e ink itself can dry out if it is not covered. Just like placing a cap on a fountain pen or an oil pen to prevent it from drying, make sure the print head is capped properly to prevent the ink from drying.

When the power cord is unplugged or a power outage occurs while the printer is in operation, the print head may not be capped properly. If the print head is

In these cases, turn the printer on and o again as soon as possible to cap the print head.

as it is, it will dry out causing nozzles (ink outlets) to clog.

le

Check if Nozzles are Clogged (Nozzle Check)

If the nozzles are clogged, the printouts become faint or visible banding appears.

When print quality has declined, rst use the nozzle check feature to check if the nozzles are clogged.

Check if Nozzles are Clogged (Nozzle Check) - Control Panel

1. Load A4-size plain paper in the paper cassette.

2. Select Maintenance on the home screen.

To select an item, move the focus to the item using the

3. Select Nozzle Check.

4. Follow the on-screen instructions to print the nozzle check pattern.

Examine the printed pattern, and then perform one of the following options depending on the print results.

u d l r

buttons, and then press the OK button.

❏ A:

All lines are printed. No further steps are needed.

Page 75

User's Guide

Maintaining the Printer

❏ B or close to B: Cleain the print head.

When some nozzles are clogged, select Ye s , and then perform head cleaning.

You can still perform head cleaning even if you select No. For details, see the related information below.

❏ C or close to C: Power Clean the print head.

When most lines are broken or most segments are missing, select No, and then perform head cleaning. For details, see the related information below.

Related Information

“Loading Paper in the Paper Cassette” on page 18

“Cleaning the Print Head (Head Cleaning)” on page 77

“Power Cleaning the Print Head (Power Cleaning)” on page 78

Check if Nozzles are Clogged (Nozzle Check) - Windows

1. Load A4-size plain paper in the printer.

2. Access the printer driver window.

3. Click Nozzle Check on the Maintenance tab.

4. Follow the on-screen instructions to print the nozzle check pattern.

5. Examine the printed pattern, and then perform one of the following options depending on the print results.

❏ A:

All lines are printed. No further steps are needed.

❏ B or close to B: Cleain the print head.

When some nozzles are clogged, perform head cleaning. For details, see the related information below.

❏ C or close to C: Power Clean the print head.

When most lines are broken or most segments are missing, perform head cleaning. For details, see the related information below.

Related Information

& “Accessing the Printer Driver” on page 30 & “Loading Paper in the Paper Cassette” on page 18

Page 76

User's Guide

Maintaining the Printer

& “Cleaning the Print Head (Head Cleaning)” on page 77 & “Power Cleaning the Print Head (Power Cleaning)” on page 78

Check if Nozzles are Clogged (Nozzle Check) - Mac OS

1. Load A4-size plain paper in the printer.

Select System Preferences from the then select the printer.

Click Options & Supplies > Utility > Open Printer Utility.

Click Nozzle Check.

5. Follow the on-screen instructions to print the nozzle check pattern.

menu > Printers & Scanners (or Print & Scan, Print & Fax), and

Examine the printed pattern, and then perform one of the following options depending on the print results.

❏ A:

All lines are printed. No further steps are needed.

❏ B or close to B: Cleain the print head.

When some nozzles are clogged, perform head cleaning. For details, see the related information below.

❏ C or close to C: Power Clean the print head.

When most lines are broken or most segments are missing, perform head cleaning. For details, see the related information below.

Related Information

& “Loading Paper in the Paper Cassette” on page 18 & “Cleaning the Print Head (Head Cleaning)” on page 77 & “Power Cleaning the Print Head (Power Cleaning)” on page 78

Page 77

User's Guide

Maintaining the Printer

Cleaning the Print Head (Head Cleaning)

If the nozzles are clogged, the printouts become faint, there is visible banding, or unexpected colors appear. When print quality has declined, use the nozzle check feature and check if the nozzles are clogged. If the nozzles are clogged, clean the print head.

Important:

❏ Do not open the printer cover or turn o the printer during head cleaning. If the head cleaning is incomplete, you

may not be able to print.

❏ Because print head cleaning uses some ink, clean the print head only if quality declines.

❏ When ink is low, you may not be able to clean the print head.

❏ If print quality has not improved aer repeating nozzle check and head cleaning three times, wait for at least six

hours without printing, and then run the nozzle check again and repeat the head cleaning if necessary. We recommend to turn o the printer. If print quality has still not improved, run Power Cleaning. If it has still not improved, contact Epson support.

❏ To prevent the print head from drying out, do not unplug the printer while the power is on.

Cleaning the Print Head - Control Panel

1. Select Maintenance on the home screen.

To select an item, move the focus to the item using the

2. Select Head Cleaning.

3. Follow the on-screen instructions.

Aer the print head cleaning is nished, run Nozzle Check and then check if the print head nozzles have been unclogged. For details on how to run the nozzle check, see the related information below.

Repeat the steps up to three times until all lines are printed correctly.

Related Information

& “Check if Nozzles are Clogged (Nozzle Check)” on page 74

u d l r

buttons, and then press the OK button.

Cleaning the Print Head - Windows

1. Access the printer driver window.

2. Click Head Cleaning on the Maintenance tab.

Follow the on-screen instructions.

Repeat the steps up to three times until all lines are printed correctly.

Page 78

User's Guide

Maintaining the Printer

Related Information

& “Accessing the Printer Driver” on page 30 & “Check if Nozzles are Clogged (Nozzle Check)” on page 74

Cleaning the Print Head - Mac OS

1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer.

2. Click Options & Supplies > Utility > Open Printer Utility.

3. Click Head Cleaning.

Follow the on-screen instructions.

Repeat the steps up to three times until all lines are printed correctly.

Related Information

& “Check if Nozzles are Clogged (Nozzle Check)” on page 74

Power Cleaning the Print Head (Power Cleaning)

e power cleaning feature may improve print quality in the following cases.

❏

most nozzles are clogged.

e

❏ You performed the nozzle check and head cleaning three times and then waited for at least six hours without

printing, but print quality still did not improve.

Before running this feature, use the nozzle check feature to check if the nozzles are clogged, read the following instructions, and then power clean the print head.

Important:

Make sure that there is enough ink in the ink tank.

Visually check the ink tank is at least a third full. Low ink levels during Power Cleaning could damage the product.

Make sure that there is enough ink in the ink tanks.

Visually check all ink tanks are at least a third full. Low ink levels during Power Cleaning could damage the product.

Important:

An interval of 12 hours is required between each Power Cleaning.

Normally, a single Power Cleaning should resolve the print quality issue within 12 hours. unnecessary ink usage, you must wait 12 hours before you try it again.

erefore,

to avoid

Page 79

User's Guide

Maintaining the Printer

Important:

Maintenance box replacement may be required.

Ink will be deposited to the maintenance box. If it becomes full, you must prepare and install a replacement maintenance box to continue printing.

Note:

When the ink levels or the free space in the maintenance box are insucient for Power Cleaning, you cannot run this feature. Even in this case, the levels and the free space for printing may remain.

Running Power Cleaning - Control Panel

Read the instructions for Power Cleaning before running this feature.

1. Select Maintenance on the home screen.

To select an item, move the focus to the item using the

2. Select Power Cleaning.

3. Follow the on-screen instructions.

Aer running this feature, run Nozzle Check and then check if the print head nozzles have been un-clogged. For details on how to run the nozzle check, see the related information below.

Related Information

& “Power Cleaning the Print Head (Power Cleaning)” on page 78

u d l r

buttons, and then press the OK button.

Running Power Cleaning - Windows

1. Access the printer driver window.

Click Power Cleaning on the Maintenance tab.

3. Follow the on-screen instructions.

Note:

If you cannot run this feature, solve the problems that are displayed on the printer's control panel. Next, follow this procedure from step 1 to run this feature again.

Related Information

& “Accessing the Printer Driver” on page 30

Running Power Cleaning - Mac OS

Select System Preferences from the then select the printer.

menu > Printers & Scanners (or Print & Scan, Print & Fax), and

Page 80

User's Guide

Maintaining the Printer

2. Click Options & Supplies > Utility > Open Printer Utility.

3. Click Power Cleaning.

4. Follow the on-screen instructions.

Note:

If you cannot run this feature, solve the problems that are displayed on the printer's control panel. Next, follow this procedure from step 1 to run this feature again.

Aligning the Print Head

If print results contain the following problems, align the print head to improve the printouts.

❏ Vertical lines look misaligned or the printouts look blurry

❏ Horizontal banding occurs at regular intervals

Aligning the Print Head - Control Panel

Select Maintenance on the home screen.

To select an item, move the focus to the item using the

2. Select Print Head Alignment.

3. Select the adjustment menu you want to adjust to improve the printouts according to the status of the print results.

❏ Vertical lines look misaligned or the printouts look blurry : Select Vertica l A l ignme n t.

❏ Horizontal banding occurs at regular intervals: Select Horizontal Alignment.

4. Follow the on-screen instructions.

Related Information

“Loading Paper in the Paper Cassette” on page 18

u d l r

buttons, and then press the OK button.

Cleaning the Paper Path

When the printouts are smeared or paper does not feed correctly, clean the roller inside.

Important:

Do not use tissue paper to clean the inside of the printer. e print head nozzles may be clogged with lint.

Cleaning the Paper Path for Ink Smears

When the printouts are smeared or scued, clean the roller inside.

Page 81

User's Guide

Maintaining the Printer

Important:

Do not use tissue paper to clean the inside of the printer. e print head nozzles may be clogged with lint.

1. Load A4-size plain paper in the rear paper feed slot.

Select Maintenance on the home screen.

To select an item, move the focus to the item using the

Select Paper Guide Cleaning.

4. Follow the on-screen instructions to clean the paper path.

Repeat this procedure until the paper is not smeared with ink.

Related Information

& “Loading Paper in the Paper Cassette” on page 18

u d l r

buttons, and then press the OK button.

Cleaning the Paper Path for Paper Feeding Problems

When paper is not fed from paper cassette correctly, clean the roller inside.

1. Turn o the printer by pressing the

Unplug the power cord, and then disconnect the power cord.

3. Make sure that the cap of the ink tank is securely closed.

button.

Important:

If the cap of the ink tank is not securely closed, ink may leak.

4. Close the scanner unit.

Page 82

User's Guide

Maintaining the Printer

5. Slide out the paper cassette, and then remove the paper.

6. Stand the printer on its side with the printer's ink tank at the bottom.

Caution:

Be careful not to trap your hand or ngers when standing the printer. Otherwise you may be injured.

Important:

Do not leave the printer standing for a long time.

Dampen a so cloth with water, wring it out thoroughly, and then wipe the roller while rotating it with the cloth.

Page 83

User's Guide

Maintaining the Printer

8. Return the printer to its normal position, and then insert the paper cassette.

9. Connect the power cord.

Cleaning the Scanner Glass

When the copies or scanned images are smeared, clean the scanner glass.

Important:

Never use alcohol or thinner to clean the printer. ese chemicals can damage the printer.

Open the document cover.

2. Use a so, dry, clean cloth to clean the surface of the scanner glass.

Important:

❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of

glass cleaner and a so cloth to remove it. Wipe o all remaining liquid.

❏ Do not press the glass surface too hard.

❏ Be careful not to scratch or damage the surface of the glass. A damaged glass surface can decrease the scan

quality.

Cleaning the Translucent Film

When the printout is not improved aer aligning the print head or cleaning the paper path, the translucent lm inside the printer may be smeared.

Items required:

❏ Cotton swabs (several)

❏ Water with a few drops of detergent (2 to 3 drops of detergent in 1/4 cup of tap water)

Page 84

User's Guide

Maintaining the Printer

❏ Light for checking smears

Important:

Do not use cleaning liquid other than water with a few drops of detergent.

Turn o the printer by pressing the

Open the printer cover.

button.

3. Check if the translucent

If there are smears (such as nger marks or grease) on the translucent lm (A), go to the next step.

is smeared. Smears are easier to see if you use a light.

lm

A: Translucent

B: Rail

Important:

lm

Be careful not to touch the rail (B). Otherwise, you may not be able to print. Do not wipe o the grease on the rail, because this is necessary for operations.

Page 85

User's Guide

Maintaining the Printer

4. Moisten a cotton swab with the water with a few drops of detergent so that it is not dripping water, and then wipe the smeared part.

Important:

Wi p e o the smear gently. If you press the cotton swab too hard to the dislocated and the printer may be damaged.

the springs of the

lm,

lm

may be

5. Use a new dry cotton swab to wipe the

Important:

lm.

Do not leave any

Note:

To prevent the smear from spreading, frequently replace the cotton swab with a new one.

6. Repeat steps 4 and 5 until the lm is not smeared.

7. Visually check that the

Checking the Total Number of Pages Fed Through the Printer

You can check the total number of pages fed through the printer.

Checking the Total Number of Pages Fed Through the Printer -

on the

bers

is not smeared.

lm

lm.

Control Panel

e information is printed together with the nozzle check pattern.

1. Load A4-size plain paper in the printer.

2. Select Maintenance on the home screen.

To select an item, move the focus to the item using the

3. Select Nozzle Check.

u d l r

buttons, and then press the OK button.

Page 86

User's Guide

Maintaining the Printer

4. Follow the on-screen instructions to print the nozzle check pattern.

Related Information

& “Loading Paper in the Paper Cassette” on page 18

Checking the Total Number of Pages Fed Through the Printer Windows

1. Access the printer driver window.

2. Click Printer and Option Information on the Maintenance tab.

Related Information

& “Accessing the Printer Driver” on page 30

Checking the Total Number of Pages Fed Through the Printer - Mac OS

1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer.

2. Click Options & Supplies > Utility > Open Printer Utility.

3. Click Printer and Option Information.

Saving Power

printer enters sleep mode or turns o automatically if no operations are performed for a set period. You can

e adjust the time before power management is applied. Any increase will aect the product's energy eciency. Please consider the environment before making any change.

Depending on the location of purchase, the printer may have a feature that turns it o automatically if it is not connected for 30 minutes.

Saving Power - Control Panel

1. Select Settings on the home screen.

To select an item, move the focus to the item using the

2. Select Printer Setup.

3. Do one of the following.

❏ Select Sleep Timer or Power O Settings > Power O If Inactive or Power O If Disconnected, and then

make settings.

u d l r

buttons, and then press the OK button.

Page 87

User's Guide

Maintaining the Printer

❏ Select Sleep Timer or Power O Timer, and then make settings.

Note: Your produ c t may h ave th e Power O Settings or Power O Timer feature depending on the location of purchase.

Page 88

User's Guide

Software Information

is section introduces soware products available for your printer from the supplied CD.

Application for Scanning Documents and Images (Epson Scan 2)

Epson Scan 2 is an application for controlling scanning. You can adjust the size, resolution, brightness, contrast, and quality of the scanned image. You can also start Epson Scan 2 from a TWAIN-compliant scanning application. See the application's help for details.

Starting on Windows

Note: For Windows Server operating systems, make sure the Desktop Experience feature is installed.

❏ Windows 10/Windows Server 2016

Click the start button, and then select EPSON > Epson Scan 2.

❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012

Enter the application name in the search charm, and then select the displayed icon.

❏ Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server 2003

R2/Windows Server 2003

Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2> Epson Scan 2.

Starting on Mac OS

Note:

Epson Scan 2 does not support the Mac OS fast user switching feature. Turn o fast user switching.

Select Go > Applications > Epson

Related Information

& “Scanning Using Epson Scan 2” on page 62 & “Installing Applications” on page 90

Soware

> Epson Scan 2.

Application for

Conguring

Scanning Operations

from the Control Panel (Epson Event Manager)

Epson Event Manager is an application that allows you to manage scanning from the control panel and save images to a computer. You can add your own settings as presets, such as the document type, the save folder location, and the image format. See the application's help for details.

Note:

Windows Server operating systems are not supported.

Page 89

User's Guide

Software Information

Starting on Windows

❏ Windows 1 0

Click the start button, and then select Epson Soware > Event Manager.

❏ Windows 8.1/Windows 8

Enter the application name in the search charm, and then select the displayed icon.

❏ Windows 7 / Wi ndows Vist a / Wi ndows XP

Click the start button, and then select All Programs or Programs > Epson Soware > Event Manager.

Starting on Mac OS

Go > Applications > Epson

Related Information

& “Installing Applications” on page 90

Soware

> Event Manager.

Application for Printing Web Pages (E-Web Print)

E-Web Print is an application that allows you to easily print web pages with various layouts. See the application's help for details. You can access the help from the E-Web Print menu on the E-Web Print tool bar.

Note:

❏ Windows Server operating systems are not supported.

❏ Mac OS is not supported.

❏ Check for supported browsers and the latest version from the download site.

Starting

When you install E-Web Print, it is displayed in your browser. Click Print or Clip.

Related Information

& “Installing Applications” on page 90

Software Update Tools (EPSON Software Updater)

EPSON Soware Updater is an application that checks for new or updated soware on the internet and installs it. You can also update the printer's

Note:

Windows Server operating systems are not supported.

Installing Method

Download EPSON

If you are using a Windows computer and cannot to download it from the website, you can install it from the supplied soware disc.

http://www.epson.com

Soware

rmware

Updater from the Epson website.

and manual.

Page 90

User's Guide

Software Information

Starting on Windows

❏ Windows 1 0

Click the start button, and then select Epson Soware > EPSON Soware Updater.

❏ Windows 8.1/Windows 8

Enter the application name in the search charm, and then select the displayed icon.

❏ Windows 7 / Wi ndows Vist a / Wi ndows XP

Click the start button, and then select All Programs or Programs > Epson Soware > EPSON Soware Updater.

Note:

You can also start EPSON Soware Updater by clicking the printer icon on the task bar on the desktop, and then selecting

Soware

Starting on Mac OS

Select Go > Applications > Epson Soware > EPSON Soware Updater.

Update.

Installing Applications

Connect your computer to the network and install the latest version of applications from the website.

Note:

❏ Log on to your computer as an administrator. Enter the administrator password if the computer prompts you.

❏ When reinstalling an application, you need to uninstall it rst.

1. Quit all running applications.

2. When installing the printer driver or Epson Scan 2, disconnect the printer and the computer temporarily.

Note:

Do not connect the printer and the computer until you are instructed to do so.

3. Access to the following website, and then enter the product name.

http://epson.sn

Select Setup, and then click Download.

5. Click or double-click the downloaded

Note:

If you are using a Windows computer and you cannot download applications from the website, install them from the soware disc that came with the printer.

and then follow the on-screen instructions.

le,

Related Information

& “Soware Update Tools (EPSON Soware Updater)” on page 89 & “Uninstalling Applications” on page 91

Page 91

User's Guide

Software Information

Updating Applications and Firmware

You may be able to clear certain problems and improve or add functions by updating the applications and the rmware. Make sure you use the latest version of the applications and rmware.

1. Make sure that the printer and the computer are connected, and the computer is connected to the internet.

2. Start EPSON Soware Updater, and update the applications or the rmware.

Important:

Do not turn o the computer or the printer until the update is complete; otherwise, the printer may malfunction.

Note:

If you cannot nd the application you want to update in the list, you cannot update using the EPSON Soware Updater. Check for the latest versions of the applications from your local Epson website.

http://www.epson.com

Uninstalling Applications

Uninstalling Applications - Windows

1. Press the P button to turn o the printer.

2. Quit all running applications.

3. Open Control Panel:

❏ Windows 10/Windows Server 2016

Click on the start button, and then select Windows System > Control Panel.

❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012

Select Desktop > Settings > Control Panel.

❏ Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server

2003 R2/Windows Server 2003

Click the start button and select Control Panel.

Open Uninstall a program (or Add or Remove Programs):

❏ Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Vista/Windows Server 2016/Windows Server

2012 R2/Windows Server 2012/Windows Server 2008 R2/Windows Server 2008

Select Uninstall a program in Programs.

❏ Windows XP/Windows Server 2003 R2/Windows Server 2003

Click Add or Remove Programs.

Page 92

User's Guide

Software Information

5. Select the application you want to uninstall.

You cannot uninstall the printer driver if there is any print jobs. Delete or wait to be printed the jobs before uninstalling.

6. Uninstall the applications:

❏ Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Vista/Windows Server 2016/Windows Server

2012 R2/Windows Server 2012/Windows Server 2008 R2/Windows Server 2008

Click Uninstall/Change or Uninstall.

❏ Windows XP/Windows Server 2003 R2/Windows Server 2003

Click Change/Remove or Remove.

Note: If the User Account Control window is displayed, click Continue.

7. Follow the on-screen instructions.

Uninstalling Applications - Mac OS

1. Download the Uninstaller using EPSON Soware Updater.

Once you have downloaded the Uninstaller, you do not need to download it again each time you uninstall the application.

2. Press the

3. To uninstall the printer driver, select System Preferences from the & Scan, Print & Fax), and then remove the printer from the enabled printers list.

4. Quit all running applications.

5. Select Go > Applications > Epson Soware > Uninstaller.

6. Select the application you want to uninstall, and then click Uninstall.

button to turn o the printer.

Important:

menu > Printers & Scanners (or Print

e Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet printers and you only want to delete some drivers, delete all of them rst, and then install the necessary printer driver again.

Note:

If you cannot nd the application you want to uninstall in the application list, you cannot uninstall using the Uninstaller. In this situation, select Go > Applications > Epson and then drag it to the trash icon.

Related Information

& “

Soware

Update Tools (EPSON

Soware

Updater)” on page 89

Soware

, select the application you want to uninstall,

Page 93

User's Guide

Solving Problems

Checking the Printer Status

Checking Error Codes on the LCD Screen

A code is displayed on the LCD screen if there is an error or information that requires your attention.

Code Situation Solutions

E-01 A printer error has occurred. Open the printer cover and remove any paper or protective material

inside the printer. Turn the power o and on again.

E-02 A scanner error has occurred. Turn the power o and on again.

W-01 A paper jam has occurred. Remove the paper from the printer and press the button displayed on

the bottom of the LCD screen to clear the error. In some cases, you need to turn the power o and on again.

I-41

Recovery Mode

Paper Setup Auto Display is disabled. Some functions cannot be used.

The printer has started in recovery mode because the failed.

rmware

update

If Paper Setup Auto Display is disabled, the Paper Setting screen is not displayed when you load paper in the paper cassette.

Follow the steps below to try to update the rmware again.

1. Connect the computer and the printer with a USB cable.

2. Visit your local Epson website for further instructions.

Related Information

& “Contacting Epson Support” on page 125 & “Installing Applications” on page 90 & “Updating Applications and Firmware” on page 91

Checking the Printer Status - Windows

1. Access the printer driver window.

2. Click EPSON Status Monitor 3 on the Maintenance tab.

Note:

❏ You can also check the printer status by double-clicking the printer icon on the taskbar. If the printer icon is not

added to the taskbar, click Monitoring Preferences on the Maintenance tab, and then select Register the shortcut icon to the taskbar.

❏ If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable

EPSON Status Monitor 3.

Related Information

& “Accessing the Printer Driver” on page 30

Page 94

User's Guide

Solving Problems

Checking the Printer Status - Mac OS

1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer.

2. Click Options & Supplies > Utility > Open Printer Utility.

3. Click EPSON Status Monitor.

You can check the printer status, ink levels, and error status.

Checking the Software Status

You may be able to clear the problem by updating the soware to the latest version. To check the soware status, use the

soware

update tool.

Related Information

& “Soware Update Tools (EPSON Soware Updater)” on page 89 & “Contacting Epson Support” on page 125

Removing Jammed Paper

Check the error displayed on the control panel and follow the instructions to remove the jammed paper including any torn pieces. Next, clear the error.

Important:

❏ Remove the jammed paper carefully. Removing the paper vigorously may cause damage to the printer.

❏ When removing jammed paper, avoid tilting the printer, placing it vertically, or turning it upside down;

otherwise ink may leak.

Removing Jammed Paper from the Front Cover

Caution:

Never touch the buttons on the control panel while your hand is inside the printer. If the printer starts operating, it could cause an injury. Be careful not to touch the protruding parts to avoid injury.

Page 95

User's Guide

1. Open the front cover.

2. Lower the output switch lever.

Solving Problems

Remove the jammed paper.

Important:

Do not touch the parts inside the printer. Doing so may cause a malfunction.

Raise the output switch lever.

5. Close the front cover.

Page 96

User's Guide

Solving Problems

Removing Jammed Paper from the Rear Paper Feed Slot

Remove the jammed paper.

Removing Jammed Paper from Inside the Printer

Caution:

1. Open the printer cover, and then use the knob to fasten it to the top.

2. Remove the jammed paper.

Page 97

User's Guide

Important:

Do not touch the white at cable, translucent lm, and ink tubes inside the printer. Doing so may cause a malfunction. If you touch the translucent lm, make sure you clean it.

3. Close the printer cover until it clicks.

Solving Problems

Related Information

& “Cleaning the Translucent Film” on page 83

Removing Jammed Paper from Rear Cover

Remove the rear cover.

Page 98

User's Guide

2. Remove the jammed paper.

3. Remove jammed paper from the rear cover.

Solving Problems

4. Insert the rear cover in the printer.

Paper Does Not Feed Correctly

Check the following points, and then take the appropriate actions to solve the problem.

❏ Place the printer on a at surface and operate in the recommended environmental conditions.

❏ Use paper supported by this printer.

❏ Follow the paper handling precautions.

❏ Do not load more than the maximum number of sheets specied for the paper.

❏ Make sure the paper size and paper type settings match the actual paper size and paper type loaded in the

printer.

❏ Clean the roller inside the printer.

Related Information

& “Environmental Specications” on page 118 & “Paper Handling Precautions” on page 17 & “Available Paper and Capacities” on page 15 & “List of Paper Type” on page 23

Page 99

User's Guide

Solving Problems

Paper Jams

Load paper in the correct direction, and slide the edge guides against the edges of the paper.

Related Information

& “Removing Jammed Paper” on page 94 & “Loading Paper in the Paper Cassette” on page 18

Paper Feeds at a Slant

Load paper in the correct direction, and slide the edge guides against the edges of the paper.

Related Information

& “Loading Paper in the Paper Cassette” on page 18

Ejected Paper Falls from the Output Tray

If ejected paper falls from the output tray, slide out the stopper to prevent the paper from falling.

Paper is Ejected During Printing

When you load letterhead paper (paper on which information such as the sender's name or corporation name are pre-printed in the header), select Letterhead as the paper type setting.

Power and Control Panel Problems

Power Does Not Turn On

❏ Make sure the power cord is securely plugged in.

❏ Hold down the

button for a little longer.

Power Does Not Turn O

Hold down the P button for a little longer. If you still cannot turn o the printer, unplug the power cord. To

prevent the print head from drying out, turn the printer back on and turn it o by pressing the

button.

Power Turns O Automatically

❏ Select Power O Settings in Settings, and then disable the Power O If Inactive and Power O If

Disconnected settings.

Page 100

User's Guide

Solving Problems

❏ Disable the Power O Timer setting in Settings.

Note: Your produ c t may h ave th e Power O Settings or Power O Timer feature depending on the location of purchase.

LCD Screen Gets Dark

e printer is in sleep mode. Press any button on the control panel to return the LCD screen to its former state.

Cannot Print from a Computer

Checking the Connection (USB)

❏ Connect the USB cable securely to the printer and the computer.

❏ If you are using a USB hub, try to connect the printer directly to the computer.

❏ If the USB cable cannot be recognized, change the port, or change the USB cable.

❏ If the printer cannot print using a USB connection, try the following.

Disconnect the USB cable from the computer. Right-click on the printer icon displayed on the computer, and then select Remove Device. Next, connect the USB cable to the computer and try a test print.

Checking the Software and Data

❏ Make sure that a genuine Epson printer driver is installed. If a genuine Epson printer driver is not installed, the

available functions are limited. We recommend using a genuine Epson printer driver. See the related information link below for details.

❏ If you are printing a large data size image, the computer may run out of memory. Print the image at a lower

resolution or a smaller size.

Related Information

& “Checking for Genuine Epson Printer Drivers” on page 101 & “Installing Applications” on page 90

100

Epson C11CG27402BY User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

About This Manual

Introduction to the Manuals

Using the Manual to Search for Information

Marks and Symbols

Descriptions Used in this Manual

Operating System References

Important Instructions

Safety Instructions

Safety Instructions for Ink

Printer Advisories and Warnings

Advisories and Warnings for Setting Up the Printer

Advisories and Warnings for Using the Printer

Advisories and Warnings for Transporting or Storing the Printer

Advisories and Warnings for Using the LCD Screen

Protecting Your Personal Information

Printer Basics

Part Names and Functions

Control Panel

Guide to the LCD Screen

Guide to the Home Screen

Preparing the Printer

Loading Papers

Available Paper and Capacities

Loading Paper in the Paper Cassette

Loading Paper in the Rear Paper Feed Slot

Loading Envelopes and Precautions

List of Paper Type

Outputting Paper

Placing Originals

Placing Originals on the Scanner Glass

Menu Options for Settings

Menu Options for Maintenance

Menu Options for Printer Setup

Menu Options for Print Status Sheet

Menu Options for Print Counter

Menu Options for Restore Default Settings

Menu Options for Firmware Version

Saving Power

Saving Power - Control Panel

Printing

Printing from the Printer Driver on Windows

Accessing the Printer Driver

Printing Basics

Printing on 2-Sides

Printing Several Pages on One Sheet

Printing and Stacking in Page Order (Reverse Order Printing)

Printing a Reduced or Enlarged Document

Printing One Image on Multiple Sheets for Enlargement (Creating a Poster)

Printing with a Header and Footer

Printing a Watermark

Printing Multiple Files Together

Adjusting the Print Tone

Printing to Emphasize Thin Lines

Printing to Enhance Light Text and Lines

Printing Clear Bar Codes

Canceling Printing

Menu Options for the Printer Driver

Printing from the Printer Driver on Mac OS

Printing Basics

Printing on 2-Sides

Printing Several Pages on One Sheet

Printing and Stacking in Page Order (Reverse Order Printing)

Printing a Reduced or Enlarged Document

Canceling Printing

Menu Options for the Printer Driver

Making Operation Settings for the Mac OS Printer Driver

Canceling the Ongoing Job

Copying

Copying

Copying on 2-Sides

Copying Multiple Originals onto One Sheet

Menu Options for Copying

Scanning

Scanning Using the Control Panel

Scanning to a Computer