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C11CG19401A2
User Manual
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Product Data Sheet
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Epson C11CG19401A2 User Manual

ET-4750 User's Guide

Contents

ET-4750 User's Guide................................................................................................................................ 13
Product Basics .......................................................................................................................................... 14
Using the Control Panel ..................................................................................................................... 14
Control Panel Buttons and Lights .................................................................................................. 15
Status Icon Information ............................................................................................................. 15
Product Parts Locations ..................................................................................................................... 23
Product Parts - Front ..................................................................................................................... 24
Product Parts - Inside .................................................................................................................... 26
Product Parts - Back...................................................................................................................... 28
Using Power Saving Settings ............................................................................................................. 28
Changing the Power Off Timer Settings ........................................................................................ 30
Epson Connect Solutions for Smartphones, Tablets, and More ......................................................... 31
Setting Up Epson Connect Services.............................................................................................. 31
Using the Epson iPrint Mobile App ................................................................................................ 33
Using AirPrint .................................................................................................................................... 35
Using Google Cloud Print................................................................................................................... 36
Android Printing Using the Epson Print Enabler ................................................................................ 37
Using Fire OS Printing ....................................................................................................................... 37
Using Windows 10 Mobile Printing .................................................................................................... 38
Using Epson Print and Scan App with Windows Tablets ................................................................... 38
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Wi-Fi or Wired Networking........................................................................................................................ 40
Network Security Recommendations ................................................................................................. 40
Wi-Fi Infrastructure Mode Setup......................................................................................................... 41
Selecting Wireless Network Settings from the Control Panel ........................................................ 42
Wi-Fi Direct Mode Setup .................................................................................................................... 44
Wi-Fi Protected Setup (WPS)............................................................................................................. 46
Printing a Network Status Sheet......................................................................................................... 47
Printing a Network Connection Report ............................................................................................... 48
Network Connection Report Codes and Messages ....................................................................... 50
Changing or Updating Network Connections ..................................................................................... 55
Accessing the Web Config Utility................................................................................................... 55
Changing a Wi-Fi Connection to a Wired Network Connection...................................................... 56
Loading Paper ........................................................................................................................................... 59
Loading Paper in the Cassette ........................................................................................................... 59
Paper Loading Capacity..................................................................................................................... 64
Double-sided Printing Capacity.......................................................................................................... 65
Compatible Epson Papers.................................................................................................................. 66
Borderless Paper Type Compatibility ................................................................................................. 67
Paper or Media Type Settings - Printing Software.............................................................................. 68
Selecting the Paper Settings - Control Panel ..................................................................................... 69
Selecting the Default Paper Source Settings...................................................................................... 70
Paper Source Settings Options ..................................................................................................... 71
Selecting the Universal Print Settings ................................................................................................ 72
Universal Print Settings Options .................................................................................................... 73
Placing Originals on the Product ............................................................................................................. 74
Placing Originals on the Scanner Glass ............................................................................................. 74
Placing Originals in the Automatic Document Feeder ........................................................................ 75
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ADF Original Document Specifications .............................................................................................. 77
Copying ...................................................................................................................................................... 79
Copying Documents or Photos........................................................................................................... 79
Copying Options................................................................................................................................. 80
Printing from a Computer ......................................................................................................................... 82
Printing with Windows ........................................................................................................................ 82
Selecting Basic Print Settings - Windows ...................................................................................... 83
Print Quality Options - Windows ............................................................................................... 85
Multi-Page Printing Options - Windows..................................................................................... 85
Double-sided Printing Options - Windows................................................................................. 88
Print Density Adjustments - Windows ....................................................................................... 89
Selecting Additional Layout and Print Options - Windows ............................................................. 90
Custom Color Correction Options - Windows............................................................................ 92
Image Options and Additional Settings - Windows.................................................................... 93
Header/Footer Settings - Windows ........................................................................................... 94
Selecting Extended Settings - Windows ........................................................................................ 96
Extended Settings - Windows ................................................................................................... 97
Printing Your Document or Photo - Windows................................................................................. 98
Locked Setting Options........................................................................................................... 101
Selecting Default Print Settings - Windows.................................................................................. 102
Changing the Language of the Printer Software Screens ....................................................... 103
Changing Automatic Update Options .......................................................................................... 104
Printing with the Built-in Epson Driver - Windows 10 S..................................................................... 105
Selecting Print Settings - Windows 10 S...................................................................................... 105
Printing on a Mac ............................................................................................................................. 108
Selecting Basic Print Settings - Mac ........................................................................................... 109
Print Quality Options - Mac ..................................................................................................... 112
Print Options - Mac ................................................................................................................. 112
Selecting Page Setup Settings - Mac .......................................................................................... 113
Selecting Print Layout Options - Mac........................................................................................... 114
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Selecting Double-sided Printing Settings - Mac........................................................................... 115
Double-sided Printing Options and Adjustments - Mac........................................................... 116
Managing Color - Mac ................................................................................................................. 117
Color Matching and Color Options - Mac ................................................................................ 118
Selecting Printing Preferences - Mac .......................................................................................... 119
Printing Preferences - Mac...................................................................................................... 120
Printing Your Document or Photo - Mac ...................................................................................... 120
Checking Print Status - Mac.................................................................................................... 122
Printing From a Chromebook ........................................................................................................... 122
Cancelling Printing Using the Product .............................................................................................. 123
Scanning .................................................................................................................................................. 124
Starting a Scan................................................................................................................................. 124
Starting a Scan Using the Product Control Panel ........................................................................ 124
Scanning to a Connected Computer ....................................................................................... 125
Setting Up a WSD Port (Windows 7/Windows Vista) .............................................................. 128
Control Panel Scanning Options............................................................................................. 128
Changing Default Scan Job Settings ...................................................................................... 130
Starting a Scan Using the Epson Scan 2 Icon ............................................................................. 130
Starting a Scan from a Scanning Program................................................................................... 132
Starting a Scan from a Smart Device........................................................................................... 134
Scanning in Epson Scan 2 ............................................................................................................... 135
Additional Scanning Settings - Main Settings Tab ....................................................................... 138
Additional Scanning Settings - Advanced Settings Tab............................................................... 138
Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 ................................... 139
Image Format Options................................................................................................................. 140
Scan Resolution Guidelines ........................................................................................................ 141
Faxing....................................................................................................................................................... 143
Connecting a Telephone or Answering Machine.............................................................................. 143
Setting Up Fax Features .................................................................................................................. 146
Setting Up Basic Fax Features .................................................................................................... 146
Using the Fax Setup Wizard ................................................................................................... 146
Selecting the Line Type........................................................................................................... 148
Setting the Number of Rings to Answer .................................................................................. 149
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Selecting Advanced Fax Settings................................................................................................ 151
Print Settings - Fax.................................................................................................................. 152
Basic Settings - Fax ................................................................................................................ 153
Security Settings - Fax............................................................................................................ 155
Setting Up the Fax Utility - Windows............................................................................................ 156
Setting Up Fax Features Using the Fax Utility - Mac ................................................................... 158
Setting Up Contacts and Contact Groups......................................................................................... 159
Setting Up Contacts Using the Product Control Panel................................................................. 160
Creating a Contact .................................................................................................................. 160
Editing or Deleting a Contact .................................................................................................. 162
Creating a Contact Group ....................................................................................................... 163
Editing or Deleting a Contact Group........................................................................................ 165
Importing Contacts Using the Fax Utility - Windows .................................................................... 166
Setting Up Speed/Group Dial Lists Using the Fax Utility - Mac.................................................... 169
Sending Faxes ................................................................................................................................. 171
Sending Faxes from the Product Control Panel........................................................................... 171
Sending a Fax Using the Keypad, Contact List, or History...................................................... 172
Fax Sending Options .............................................................................................................. 173
Sending a Fax at a Specified Time ......................................................................................... 175
Sending Faxes Using the Fax Utility - Windows .......................................................................... 176
Sending Faxes Using the Fax Utility - Mac .................................................................................. 179
Dialing Fax Numbers from a Connected Telephone.................................................................... 182
Receiving Faxes............................................................................................................................... 183
Fax Reception ............................................................................................................................. 183
Receiving Faxes Automatically ................................................................................................... 184
Receiving Faxes Manually........................................................................................................... 184
Receiving a Fax by Polling .......................................................................................................... 185
Viewing a Fax on the LCD Screen (Using the Inbox)................................................................... 185
Selecting Received Fax Options Using the Fax Utility - Windows ............................................... 187
Checking Fax Status ....................................................................................................................... 190
Printing Fax Reports......................................................................................................................... 191
Fax Report Options ..................................................................................................................... 191
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Refilling Ink .............................................................................................................................................. 193
Ink Safety Precautions ..................................................................................................................... 193
Check Ink Levels .............................................................................................................................. 195
Checking Ink Levels on Your Product.......................................................................................... 195
Checking Ink Levels - Windows................................................................................................... 196
Checking Ink Levels - Mac........................................................................................................... 197
Disabling Special Offers with Windows ....................................................................................... 199
Purchase Epson Ink and Maintenance Box...................................................................................... 200
Ink Bottle and Maintenance Box Part Numbers ........................................................................... 200
Refilling the Ink Tanks ...................................................................................................................... 200
Maintenance Box Replacement ....................................................................................................... 205
Adjusting Print Quality............................................................................................................................ 207
Print Head Maintenance................................................................................................................... 207
Print Head Nozzle Check............................................................................................................. 207
Checking the Nozzles Using the Product Control Panel ......................................................... 208
Checking the Nozzles Using a Computer Utility...................................................................... 210
Print Head Cleaning .................................................................................................................... 211
Cleaning the Print Head Using the Product Control Panel ...................................................... 212
Cleaning the Print Head Using a Computer Utility................................................................... 214
Power Cleaning ........................................................................................................................... 216
Power Cleaning Using the Product Control Panel................................................................... 216
Power Cleaning Using a Computer Utility ............................................................................... 217
Print Head Alignment ....................................................................................................................... 219
Aligning the Print Head Using the Product Control Panel ............................................................ 219
Cleaning the Paper Guide ................................................................................................................ 221
Cleaning the Print Head Path ........................................................................................................... 222
Checking the Number of Sheets....................................................................................................... 224
Checking the Sheet Counter - Windows ...................................................................................... 224
Checking the Sheet Counter - Mac.............................................................................................. 225
Cleaning and Transporting Your Product ............................................................................................. 227
Cleaning Your Product ..................................................................................................................... 227
Cleaning the Paper Rollers .............................................................................................................. 229
Transporting Your Product ............................................................................................................... 232
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Solving Problems .................................................................................................................................... 236
Checking for Software Updates........................................................................................................ 236
Product Status Messages ................................................................................................................ 237
Message Appears Prompting You to Reset Ink Levels..................................................................... 239
Running a Product Check ................................................................................................................ 240
Resetting Control Panel Defaults ..................................................................................................... 242
Solving Setup Problems ................................................................................................................... 242
Noise After Filling the Ink............................................................................................................. 243
Software Installation Problems .................................................................................................... 243
Control Panel Setup Problems .................................................................................................... 244
Solving Network Problems ............................................................................................................... 244
Product Cannot Connect to a Wireless Router or Access Point .................................................. 244
Network Software Cannot Find Product on a Network................................................................. 246
Product Does Not Appear in Mac Printer Window ....................................................................... 247
Wireless Network Connection is Unstable on a Mac ................................................................... 248
Cannot Print Over a Network....................................................................................................... 248
Cannot Scan Over a Network ...................................................................................................... 249
Solving Copying Problems ............................................................................................................... 250
Product Makes Noise, But Nothing Copies.................................................................................. 250
Product Makes Noise When It Sits for a While............................................................................. 251
Solving Paper Problems................................................................................................................... 251
Paper Feeding Problems............................................................................................................. 251
Paper Jams Inside the Product.................................................................................................... 252
Paper Ejection Problems ............................................................................................................. 252
Solving Problems Printing from a Computer..................................................................................... 252
Nothing Prints.............................................................................................................................. 253
Product Icon Does Not Appear in Windows Taskbar ................................................................... 253
Printing is Slow ............................................................................................................................ 254
Solving Page Layout and Content Problems.................................................................................... 255
Inverted Image............................................................................................................................. 256
Too Many Copies Print ................................................................................................................ 256
Blank Pages Print ........................................................................................................................ 256
Incorrect Margins on Printout....................................................................................................... 257
9
Border Appears on Borderless Prints .......................................................................................... 257
Incorrect Characters Print............................................................................................................ 258
Incorrect Image Size or Position.................................................................................................. 259
Slanted Printout........................................................................................................................... 259
Solving Print Quality Problems......................................................................................................... 260
White or Dark Lines in Printout .................................................................................................... 260
Blurry or Smeared Printout .......................................................................................................... 261
Faint Printout or Printout Has Gaps ............................................................................................. 263
Grainy Printout............................................................................................................................. 264
Incorrect Colors ........................................................................................................................... 265
Solving Scanning Problems ............................................................................................................. 266
Scanning Software Does Not Operate Correctly ......................................................................... 266
Cannot Start Epson Scan 2 ......................................................................................................... 266
Solving Scanned Image Quality Problems ....................................................................................... 267
Image Consists of a Few Dots Only............................................................................................. 268
Line of Dots Appears in All Scanned Images............................................................................... 268
Straight Lines in an Image Appear Crooked ................................................................................ 268
Image is Distorted or Blurry ......................................................................................................... 268
Image Colors are Patchy at the Edges ........................................................................................ 269
Image is Too Dark ....................................................................................................................... 269
Back of Original Image Appears in Scanned Image .................................................................... 269
Ripple Patterns Appear in an Image ............................................................................................ 270
Scanned Image Colors Do Not Match Original Colors................................................................. 270
Scanned Image Edges are Cropped ........................................................................................... 270
Solving Faxing Problems.................................................................................................................. 271
Cannot Send or Receive Faxes................................................................................................... 271
Cannot Receive Faxes with a Telephone Connected to Your Product ........................................ 272
Fax Memory Full Error Appears................................................................................................... 273
Sent Fax Quality is Poor .............................................................................................................. 273
Sent Fax is Received in an Incorrect Size ................................................................................... 274
Received Fax Quality is Poor ...................................................................................................... 274
Received Fax is Not Printed ........................................................................................................ 275
Uninstall Your Product Software....................................................................................................... 275
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Uninstalling Product Software - Windows.................................................................................... 275
Uninstalling Product Software - Mac............................................................................................ 276
Where to Get Help............................................................................................................................ 277
Technical Specifications ........................................................................................................................ 279
Windows System Requirements ...................................................................................................... 279
Mac System Requirements .............................................................................................................. 280
Paper Specifications ........................................................................................................................ 280
Printable Area Specifications ........................................................................................................... 282
Scanning Specifications ................................................................................................................... 283
Automatic Document Feeder (ADF) Specifications .......................................................................... 284
Fax Specifications ............................................................................................................................ 284
Ink Specifications ............................................................................................................................. 285
Dimension Specifications ................................................................................................................. 286
Electrical Specifications ................................................................................................................... 286
Environmental Specifications ........................................................................................................... 287
Interface Specifications .................................................................................................................... 287
Network Interface Specifications ...................................................................................................... 287
Safety and Approvals Specifications ................................................................................................ 288
Notices ..................................................................................................................................................... 290
Important Safety Instructions............................................................................................................ 290
General Product Safety Instructions ............................................................................................ 290
Wireless Connection Safety Instructions ..................................................................................... 292
LCD Screen Safety Instructions................................................................................................... 292
Telephone Equipment Safety Instructions ................................................................................... 293
FCC Compliance Statement............................................................................................................. 293
Binding Arbitration and Class Waiver ............................................................................................... 296
Trademarks...................................................................................................................................... 299
Copyright Notice............................................................................................................................... 299
libTIFF Software Acknowledgment.............................................................................................. 300
A Note Concerning Responsible Use of Copyrighted Materials................................................... 301
Default Delay Times for Power Management for Epson Products ............................................... 301
Copyright Attribution.................................................................................................................... 301
11
ET-4750 User's Guide
Welcome to the ET-4750 User's Guide.
For a printable PDF copy of this guide, click here.
13

Product Basics

See these sections to learn about the basic features of your product.
Using the Control Panel Product Parts Locations Using Power Saving Settings Epson Connect Solutions for Smartphones, Tablets, and More Using AirPrint Using Google Cloud Print Android Printing Using the Epson Print Enabler Using Fire OS Printing Using Windows 10 Mobile Printing Using Epson Print and Scan App with Windows Tablets

Using the Control Panel

See these sections to learn about the control panel and select control panel settings.
Control Panel Buttons and Lights Entering Characters on the LCD Screen Selecting the Date and Time Changing LCD Screen Language Adjusting Control Panel Sounds Adjusting the Screen Brightness Turning Off the Operation Time Out Setting
Parent topic: Product Basics
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Control Panel Buttons and Lights

1
2
3
4 LCD screen
5
Status Icon Information
Parent topic: Using the Control Panel
Status Icon Information
Your product displays status icons on the LCD screen for certain product status conditions. Select the
Icons Description
power button and light
help button
home button
received fax light
icon to view or change the current network settings.
Displays additional information or instructions, such as loading paper or placing a document.
Displays the Supply Status screen.
15
Icons Description
Quiet Mode is enabled. Noise is reduced during printing, but the print speed may be reduced. Press this icon to change the settings.
Quiet Mode is disabled. Press this icon to change the settings.
Displays the Fax Data Information screen.
There is a problem with the indicated setting. Press the icon to resolve the problem.
No Ethernet connection.
An Ethernet connection is established.
No Wi-Fi connection.
A Wi-Fi network error has occurred or the product is searching for a connection.
A Wi-Fi connection is established. The number of bars indicates the connection's signal strength.
No Wi-Fi Direct connection.
A Wi-Fi Direct connection is established.
Parent topic: Control Panel Buttons and Lights
16

Entering Characters on the LCD Screen

Follow these guidelines to enter characters for passwords and other settings.
• To move the cursor, select the left or right arrows.
• To change the case of letters, select .
• To delete the previous character, select .
• To enter numbers or symbols, select 123#.
• To enter a commonly used domain name, select @....
• To enter a space, select .
Parent topic: Using the Control Panel

Selecting the Date and Time

Before faxing, select the current date, time, and daylight saving phase in your area, and choose your preferred date and time format.
1. Press the home button, if necessary.
2. Select Settings.
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3. Select General Settings.
4. Select Basic Settings.
5. Select Date/Time Settings.
18
You see a screen like this:
6. Select Daylight Saving Time.
7. Select the setting that applies to your area:
• Winter: it is winter or your region does not use Daylight Saving Time (DST)
• Summer: it is spring or summer and your region uses Daylight Saving Time (DST)
Note: If your region uses Daylight Saving Time (DST), you must change this setting to match the season. When you change from Winter to Summer, your product automatically sets its clock ahead one hour. When you change from Summer to Winter, it sets its clock back one hour.
8. Select Date/Time.
9. Select the date format you want to use.
10. Use the displayed keypad to enter the current date.
11. Select the time format you want to use.
12. Use the displayed keypad to enter the current time.
Parent topic: Using the Control Panel

Changing LCD Screen Language

You can change the language used on the LCD screen.
1. Press the home button, if necessary.
19
2. Select Settings.
3. Select General Settings.
You see a screen like this:
4. Select Basic Settings.
5. Scroll down and select Language.
6. Select a language.
Parent topic: Using the Control Panel

Adjusting Control Panel Sounds

You can adjust the sound level heard when you press buttons on the control panel.
1. Press the home button, if necessary.
2. Select Settings.
3. Select General Settings.
20
You see a screen like this:
4. Select Basic Settings.
5. Select Sound.
6. Select Normal Mode or Quiet Mode.
Note: Press the icon on the home screen to switch between Normal Mode and Quiet Mode.
7. Select Button Press.
8. Press the + or – buttons to adjust the volume.
9. Select OK to exit.
Parent topic: Using the Control Panel

Adjusting the Screen Brightness

You can adjust the brightness of the LCD screen.
1. Press the home button, if necessary.
2. Select Settings.
3. Select General Settings.
21
You see a screen like this:
4. Select Basic Settings.
5. Select LCD Brightness.
6. Press the – or + icons to decrease or increase the brightness.
7. Select OK to exit.
Parent topic: Using the Control Panel

Turning Off the Operation Time Out Setting

The Operation Time Out setting causes the LCD screen to return to the Home screen after a few minutes of inactivity. This feature is enabled by default, but you can turn it off.
1. Press the home button, if necessary.
2. Select Settings.
3. Select General Settings.
22
You see a screen like this:
4. Select Basic Settings.
5. Scroll down and set Operation Time Out to Off.
Parent topic: Using the Control Panel

Product Parts Locations

See these sections to identify the parts on your product.
Product Parts - Front Product Parts - Inside Product Parts - Back
Parent topic: Product Basics
23

Product Parts - Front

1 Automatic Document Feeder (ADF) cover
2 ADF input tray
3 ADF edge guides
4 ADF document support
5 ADF output tray extension
24
6 ADF output tray
1 Output tray
2 Paper cassette
3 Paper cassette edge guides
4 Legal-size paper guide
Parent topic: Product Parts Locations
25

Product Parts - Inside

1 Document cover
2 Scanner glass
3 Control panel
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4 Front cover
1 Scanner unit
2 Ink tank cover
3 Ink tanks
4 Ink tank unit
5 Print head
Parent topic: Product Parts Locations
27

Product Parts - Back

1 Maintenance box cover
2 Rear cover (duplexer)
3 AC inlet
4 LAN port
5 USB port
6 EXT port
7 LINE port
Parent topic: Product Parts Locations

Using Power Saving Settings

Your product enters sleep mode automatically and turns off the LCD screen if it is not used for a period of time. You can make the time period shorter and select other options to save energy and resources.
Changing the Sleep Timer Settings Changing the Power Off Timer Settings
Parent topic: Product Basics

Changing the Sleep Timer Settings

You can adjust the time period before your product enters sleep mode and turns off the LCD screen.
28
1. Press the home button, if necessary.
2. Select Settings.
3. Select General Settings.
You see a screen like this:
4. Select Basic Settings.
5. Select Sleep Timer.
You see a screen like this:
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6. Do one of the following:
• Press the – or + icon to decrease or increase the number of minutes.
• Press the number of minutes on the LCD screen, select the number of minutes from the on-screen keypad, and select OK.
7. Select OK.
Parent topic: Using Power Saving Settings

Changing the Power Off Timer Settings

You can have the product turn off automatically if it is not used for a specified period of time.
1. Press the home button, if necessary.
2. Select Settings.
3. Select General Settings.
You see a screen like this:
4. Select Basic Settings.
5. Select Power Off Timer, and select a time period between 30minutes and 12h (12 hours).
Parent topic: Using Power Saving Settings
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