Epson C11CG03401PP User Manual

User's Guide

NPD5811-01 EN

User's Guide

Contents

Contents

About This Manual

Introduction to the Manuals. . . . . . . . . . . . . . . . . . .7

Using the Manual to Search for Information. . . . . . . 7

Marks and Symbols. . . . . . . . . . . . . . . . . . . . . . . . . 9

Descriptions Used in this Manual. . . . . . . . . . . . . . . 9

Operating System References. . . . . . . . . . . . . . . . . . 9

Important Instructions

Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . 11

Printer Advisories and Warnings. . . . . . . . . . . . . . 12

Advisories and Warnings for Setting Up the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Advisories and Warnings for Using the Printer. . 13 Advisories and Warnings for Transporting or Storing the Printer. . . . . . . . . . . . . . . . . . . . . . . 13 Advisories and Warnings for Using the

Printer with a Wireless Connection. . . . . . . . . . . 13 Advisories and Warnings for Using the Touchscreen. . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Protecting Your Personal Information. . . . . . . . . . . 14

Printer Basics

Part Names and Functions. . . . . . . . . . . . . . . . . . . 15

Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . 19

Basic Screen Conf iguration. . . . . . . . . . . . . . . . . . .20

Icons displayed in the LCD Screen. . . . . . . . . . . 20 Touch Screen Operations. . . . . . . . . . . . . . . . . . 22 Entering Characters. . . . . . . . . . . . . . . . . . . . . . 22 Job/Status Screen Configuration. . . . . . . . . . . . . 23

Viewing Animations. . . . . . . . . . . . . . . . . . . . . . . .24

Preparing the Printer

Loading Papers. . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Available Paper and Capacities. . . . . . . . . . . . . . 25

Loading Paper in the Paper Cassette. . . . . . . . . . 30

Loading Paper in the Rear Paper Feed. . . . . . . . . 32

Loading Envelopes and Precautions. . . . . . . . . . 34

Loading Long Papers. . . . . . . . . . . . . . . . . . . . . 35

List of Paper Type. . . . . . . . . . . . . . . . . . . . . . . 36

Placing Originals. . . . . . . . . . . . . . . . . . . . . . . . . . 36

Available Originals for the ADF. . . . . . . . . . . . . 36 Placing Originals on the ADF. . . . . . . . . . . . . . . 37 Placing Originals on the Scanner Glass. . . . . . . . 39

Inserting an External USB Device. . . . . . . . . . . . . . 40

Inserting and Removing an External USB

Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Accessing an External USB Device From a

Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Using an Email Server. . . . . . . . . . . . . . . . . . . . . . 41

Configuring Mail Server. . . . . . . . . . . . . . . . . . .41

Email Server Setting Items. . . . . . . . . . . . . . . . . 42

Checking an Email Server Connection. . . . . . . . 43

Messages Displayed During Connection Check. . 43

Managing Contacts. . . . . . . . . . . . . . . . . . . . . . . . 45

Registering or Editing Contacts. . . . . . . . . . . . . 45 Registering or Editing Grouped Contacts. . . . . . 46 Registering Frequently Used Contacts. . . . . . . . . 46 Register Contacts on a Computer. . . . . . . . . . . . 47 Backing up Contacts using a Computer. . . . . . . . 47

Registering Your Favorite Settings as a Preset. . . . . .47

Menu Options for Presets. . . . . . . . . . . . . . . . . . 47

Menu Options for Settings. . . . . . . . . . . . . . . . . . . 48

Menu Options for General Settings. . . . . . . . . . . 48 Menu Options for Print Counter. . . . . . . . . . . . .54 Menu Options for Supply Status. . . . . . . . . . . . . 54 Menu Options for Maintenance. . . . . . . . . . . . . 54 Menu Options for Language. . . . . . . . . . . . . . . . 55 Menu Options for Printer Status/Print. . . . . . . . .55 Menu Options for Contacts Manager. . . . . . . . . 56 Menu Options for User Settings. . . . . . . . . . . . . 56

Saving Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Saving Power - Control Panel. . . . . . . . . . . . . . . 57

Printing

Printing from the Printer Driver on Windows. . . . . 58

Accessing the Printer Driver. . . . . . . . . . . . . . . . 58 Printing Basics. . . . . . . . . . . . . . . . . . . . . . . . . .58 Printing on 2-Sides. . . . . . . . . . . . . . . . . . . . . . .60 Printing Several Pages on One Sheet. . . . . . . . . . 61 Printing and Stacking in Page Order (Reverse Order Printing). . . . . . . . . . . . . . . . . . . . . . . . . 62 Printing a Reduced or Enlarged Document. . . . . 62 Printing One Image on Multiple Sheets for Enlargement (Creating a Poster). . . . . . . . . . . . . 63 Printing with a Header and Footer. . . . . . . . . . . 69 Printing a Watermark. . . . . . . . . . . . . . . . . . . . .70 Printing Password-Protected Files. . . . . . . . . . . .71 Printing Multiple Files Together. . . . . . . . . . . . . 71 Printing Using the Color Universal Print

Feature. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Adjusting the Print Color. . . . . . . . . . . . . . . . . . 73

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Printing to Emphasize T hin Lines. . . . . . . . . . . . 73 Printing Clear Bar Codes. . . . . . . . . . . . . . . . . . 74 Canceling Printing. . . . . . . . . . . . . . . . . . . . . . . 74 Menu Options for the Printer Driver. . . . . . . . . . 74

Printing from the Printer Driver on Mac OS. . . . . . 77

Printing Basics. . . . . . . . . . . . . . . . . . . . . . . . . .77 Printing on 2-Sides. . . . . . . . . . . . . . . . . . . . . . .79 Printing Several Pages on One Sheet. . . . . . . . . . 80 Printing and Stacking in Page Order (Reverse Order Printing). . . . . . . . . . . . . . . . . . . . . . . . . 80 Printing a Reduced or Enlarged Document. . . . . 81 Adjusting the Print Color. . . . . . . . . . . . . . . . . . 82 Canceling Printing. . . . . . . . . . . . . . . . . . . . . . . 82 Menu Options for the Printer Driver. . . . . . . . . . 82 Making Operation Settings for the Mac OS

Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . 84

Printing Files from a Memory Device. . . . . . . . . . . 85

Printing JPEG Files from a Memory Device. . . . .85 Printing TIFF Files from a Memory Device. . . . . 85 Menu Options for Memory Device. . . . . . . . . . . 86

Printing from Smart Devices. . . . . . . . . . . . . . . . . 88

Using Epson iPrint. . . . . . . . . . . . . . . . . . . . . . . 88

Using Epson Print Enabler. . . . . . . . . . . . . . . . . 91

Using AirPrint. . . . . . . . . . . . . . . . . . . . . . . . . . 91

Canceling Ongoing or Queued Jobs. . . . . . . . . . . . 92

Copying

Copying Basics. . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Copying on 2-Sides. . . . . . . . . . . . . . . . . . . . . . . . 93

Copying Multiple Originals onto One Sheet. . . . . . .94

Basic Menu Options for Copying. . . . . . . . . . . . . . 94

Advanced Menu Options for Copying. . . . . . . . . . . 95

Scanning

Scanning Using the Control Panel. . . . . . . . . . . . . .98

Saving the Scanned Image to a Shared Folder

or FTP Server. . . . . . . . . . . . . . . . . . . . . . . . . . 98 Scanning to an Email. . . . . . . . . . . . . . . . . . . . 107 Scanning Using the Settings Registered on

the Computer (Document Capture Pro). . . . . . 110 Scanning to a Memory Device. . . . . . . . . . . . . 113 Scanning to the Cloud. . . . . . . . . . . . . . . . . . . 115 Scanning to a Computer (WSD). . . . . . . . . . . . 117

Scanning from a Computer. . . . . . . . . . . . . . . . . .119

Authenticating Users on Epson Scan 2 when

Using Access Control. . . . . . . . . . . . . . . . . . . . 119 Scanning Using Epson Scan 2. . . . . . . . . . . . . . 119

Scanning from Smart Devices. . . . . . . . . . . . . . . . 122

Connecting from Smart Device by Wi-Fi Direct 122 Installing Epson iPrint. . . . . . . . . . . . . . . . . . . 123 Scanning Using Epson iPrint. . . . . . . . . . . . . . .123 Scanning by Touching Smart Devices to the N-Mark. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Faxing

Before Using Fax Features. . . . . . . . . . . . . . . . . . .126

Sending Faxes Using the Printer. . . . . . . . . . . . . . 126

Sending Faxes Using the Control Panel. . . . . . . 126 Sending Faxes Dialing from the External

Phone Device. . . . . . . . . . . . . . . . . . . . . . . . . .128 Sending Faxes On Demand (Using Polling Send/Bulletin Board Box). . . . . . . . . . . . . . . . . 129 Various Ways of Sending Faxes. . . . . . . . . . . . . 131 Menu Options for Faxing. . . . . . . . . . . . . . . . . 135

Receiving Faxes on the Printer. . . . . . . . . . . . . . . 138

Receiving Incoming Faxes. . . . . . . . . . . . . . . . .138 Receiving Faxes by Making a Phone Call. . . . . . 139 Saving and Forwarding Incoming Faxes. . . . . . .141

Menu Options for Fax Box. . . . . . . . . . . . . . . . . . 143

Inbox/Conf idential. . . . . . . . . . . . . . . . . . . . . .143 Stored Documents. . . . . . . . . . . . . . . . . . . . . . 144 Polling Send/Board. . . . . . . . . . . . . . . . . . . . . 145

Checking the Status or Logs for Fax Jobs. . . . . . . . 148

Displaying Information when Received Faxes are Unprocessed (Unread/Not Printed/Not

Saved/Not Forwarded). . . . . . . . . . . . . . . . . . . 148 Checking Fax Jobs in Progress. . . . . . . . . . . . . .150 Checking the Fax Job History. . . . . . . . . . . . . . 150 Reprinting Received Documents. . . . . . . . . . . . 150

Sending a Fax from a Computer. . . . . . . . . . . . . . 151

Sending Documents Created Using an

Application (Windows). . . . . . . . . . . . . . . . . . .151

Sending Documents Created Using an

Application (Mac OS). . . . . . . . . . . . . . . . . . . .153

Receiving Faxes on a Computer. . . . . . . . . . . . . . .154

Saving Incoming Faxes on a Computer. . . . . . . 154 Canceling the Feature that Saves Incoming

Faxes to the Computer. . . . . . . . . . . . . . . . . . . 155 Checking for New Faxes (Windows). . . . . . . . . 155 Checking for New Faxes (Mac OS). . . . . . . . . . 156

Replacing Ink Supply Units and Other

Consumables

Checking the Status of the Remaining Ink and

the Maintenance Box. . . . . . . . . . . . . . . . . . . . . . 157

Checking the Status of the Remaining Ink

and the Maintenance Box - Control Panel. . . . . 157

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Checking the Status of the Remaining Ink

and the Maintenance Box - Windows. . . . . . . . .157 Checking the Status of the Remaining Ink

and the Maintenance Box - Mac OS. . . . . . . . . .157

Ink Supply Unit Codes. . . . . . . . . . . . . . . . . . . . . 158

Ink Supply Unit Handling Precautions. . . . . . . . . .158

Replacing Ink Supply Units. . . . . . . . . . . . . . . . . .160

Maintenance Box Code. . . . . . . . . . . . . . . . . . . . .160

Maintenance Box Handling Precautions. . . . . . . . 160

Replacing a Maintenance Box. . . . . . . . . . . . . . . . 160

Temporarily Printing with Black Ink. . . . . . . . . . . 161

Temporarily Printing with Black Ink -

Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . .161 Temporarily Printing with Black Ink - Windows 162 Temporarily Printing with Black Ink - Mac OS. .163

Conserving Black Ink when the Black Ink Is

Low (for Windows Only). . . . . . . . . . . . . . . . . . . 163

Maintaining the Printer

Checking and Cleaning the Print Head. . . . . . . . . 165

Checking and Cleaning the Print Head -

Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . .165

Checking and Cleaning the Print Head -

Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Checking and Cleaning the Print Head - Mac

OS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .166

Aligning the Print Head. . . . . . . . . . . . . . . . . . . . 166

Aligning the Print Head - Control Panel. . . . . . 166

Cleaning the Paper Path for Ink Smears. . . . . . . . .168

Cleaning the ADF. . . . . . . . . . . . . . . . . . . . . . . . 168

Cleaning the Scanner Glass. . . . . . . . . . . . . . . . . .170

Network Service and Software

Information

Application for Configuring Printer Operations

(Web Config). . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

Running Web Config on a Web Browser. . . . . . 172 Running Web Conf ig on Windows. . . . . . . . . . 173 Running Web Conf ig on Mac OS. . . . . . . . . . . .173

Application for Scanning Documents and

Images (Epson Scan 2). . . . . . . . . . . . . . . . . . . . . 173

Adding the Network Scanner. . . . . . . . . . . . . . 174

Application for Configuring Scanning from the Computer (Document Capture Pro). . . . . . . . . . . 175

Application for Configuring Fax Operations and Sending Faxes (FAX Utility). . . . . . . . . . . . . . . . . 175

Application for Sending Faxes (PC-FAX Driver). . 176

Application for Printing Web Pages (E-Web Print) 176

Software Update Tools (Software Updater). . . . . . 177

Installing the Latest Applications. . . . . . . . . . . . . .177

Uninstalling Applications. . . . . . . . . . . . . . . . . . . 178

Uninstalling Applications - Windows. . . . . . . . .179

Uninstalling Applications - Mac OS. . . . . . . . . .179

Printing Using a Network Service. . . . . . . . . . . . . 180

Solving Problems

Checking the Printer Status. . . . . . . . . . . . . . . . . .181

Checking Messages on the LCD Screen. . . . . . . 181 Error Code on the Status Menu. . . . . . . . . . . . .182 Checking the Printer Status - Windows. . . . . . . 187 Checking the Printer Status - Mac OS. . . . . . . . 187

Checking the Software Status. . . . . . . . . . . . . . . . 187

Removing Jammed Paper. . . . . . . . . . . . . . . . . . . 188

Paper Does Not Feed Correctly. . . . . . . . . . . . . . . 188

Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . .188 Paper Feeds at a Slant. . . . . . . . . . . . . . . . . . . . 189 Several Sheets of Paper are Fed at a Time. . . . . . 189 Paper Does Not Feed from the Optional

Paper Cassette Unit. . . . . . . . . . . . . . . . . . . . . 189 Paper Out Error Occurs. . . . . . . . . . . . . . . . . . 189 Original Does Not Feed in the ADF. . . . . . . . . .189

Power and Control Panel Problems. . . . . . . . . . . . 190

Power Does Not Turn On. . . . . . . . . . . . . . . . . 190 Power Does Not Turn Off. . . . . . . . . . . . . . . . . 190 Power Turns Of f Automatically. . . . . . . . . . . . . 191 LCD Screen Gets Dark. . . . . . . . . . . . . . . . . . . 191 Touch Screen Does Not Respond. . . . . . . . . . . .191 Cannot Operate from the Control Panel. . . . . . 191

Cannot Print from a Computer. . . . . . . . . . . . . . . 191

Checking the Connection (USB). . . . . . . . . . . . 191 Checking the Connection (Network). . . . . . . . .192 Checking the Software and Data. . . . . . . . . . . . 192 Checking the Printer Status from the

Computer (Windows). . . . . . . . . . . . . . . . . . . .194 Checking the Printer Status from the

Computer (Mac OS). . . . . . . . . . . . . . . . . . . . .195

Cannot Print from an iPhone or iPad. . . . . . . . . . 195

Printout Problems. . . . . . . . . . . . . . . . . . . . . . . . 196

Adjusting the Print Quality. . . . . . . . . . . . . . . . 196 Printout is Scuffed or Color is Missing. . . . . . . .197 Banding or Unexpected Colors Appear. . . . . . . 197 Colored Banding Appears at Intervals of Approximately 3.3 cm. . . . . . . . . . . . . . . . . . . .198 Blurry Prints, Vertical Banding, or

Misalignment. . . . . . . . . . . . . . . . . . . . . . . . . .198 Print Quality is Poor. . . . . . . . . . . . . . . . . . . . .199

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Paper Is Smeared or Scuf fed. . . . . . . . . . . . . . . 200 Paper is Smeared During Automatic 2-Sided Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201 Printed Photos are Sticky. . . . . . . . . . . . . . . . . 201 Images or Photos are Printed in Unexpected

Colors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201 The Position, Size, or Margins of the Printout

Are Incorrect. . . . . . . . . . . . . . . . . . . . . . . . . . 201 Printed Characters Are Incorrect or Garbled. . . 202 T he Printed Image Is Inverted. . . . . . . . . . . . . . 202 Mosaic-Like Patterns in the Prints. . . . . . . . . . .202 Unintentionally Printing on 2-Sides. . . . . . . . . .202 Uneven Colors, Smears, Dots, or Straight

Lines Appear in the Copied Image. . . . . . . . . . .203 Moiré (Cross-Hatch) Patterns Appear in the Copied Image. . . . . . . . . . . . . . . . . . . . . . . . . 203 An Image of the Reverse Side of the Original Appears in the Copied Image. . . . . . . . . . . . . . 203 The Printout Problem Could Not be Cleared. . . 203

Other Printing Problems. . . . . . . . . . . . . . . . . . . 204

Printing Is Too Slow. . . . . . . . . . . . . . . . . . . . . 204 Printing Slows Down Dramatically During Continuous Printing. . . . . . . . . . . . . . . . . . . . .204 Cannot Cancel Printing from a Computer

Running Mac OS X v10.6.8. . . . . . . . . . . . . . . . 204

Cannot Start Scanning. . . . . . . . . . . . . . . . . . . . . 205

Scanned Image Problems. . . . . . . . . . . . . . . . . . . 206

Uneven Colors, Dirt, Spots, and so on Appear when Scanning from the Scanner Glass. . . . . . . 206 Straight Lines Appear when Scanning from

ADF. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206 T he Image Quality Is Rough. . . . . . . . . . . . . . . 206 Offset Appears in the Background of Images. . . 206 Text is Blurred. . . . . . . . . . . . . . . . . . . . . . . . . 207 Moiré Patterns (Web-Like Shadows) Appear. . . 207 Cannot Scan the Correct Area on the

Scanner Glass. . . . . . . . . . . . . . . . . . . . . . . . . .207 Text is Not Recognized Correctly when

Saving as a Searchable PDF. . . . . . . . . . . . . . . .208 Cannot Solve Problems in the Scanned Image. . 208

Cannot Save Scanned Images to the Shared Folder 209

Checking Messages on the Printer. . . . . . . . . . . 209 Saving the Scanned Images Takes a Long Time. .210 Switch Between Private Network and Public Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210

Other Scanning Problems. . . . . . . . . . . . . . . . . . . 213

Scanning Speed Is Slow. . . . . . . . . . . . . . . . . . .213 Cannot Send the Scanned Image by Email. . . . . 213 Scanning Stops when Scanning to PDF/ Multi-TIFF. . . . . . . . . . . . . . . . . . . . . . . . . . . 213

Problems when Sending and Receiving Faxes. . . . .213

Cannot Send or Receive Faxes. . . . . . . . . . . . . .213 Cannot Send Faxes. . . . . . . . . . . . . . . . . . . . . . 215 Cannot Send Faxes to a Specific Recipient. . . . . 215 Cannot Send Faxes at a Specif ied Time. . . . . . . 216 Cannot Receive Faxes. . . . . . . . . . . . . . . . . . . . 216 Cannot Save Received Faxes to a Memory

Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216 Memory Full Error Occurs. . . . . . . . . . . . . . . . 216 Sent Fax Quality Is Poor. . . . . . . . . . . . . . . . . . 217 Faxes Are Sent at the Wrong Size. . . . . . . . . . . .217 Received Fax Quality Is Poor. . . . . . . . . . . . . . .218 Received Faxes Are Not Printed. . . . . . . . . . . . 218 Pages are Blank or only a Small Amount of

Text is Printed on the Second Page in

Received Faxes. . . . . . . . . . . . . . . . . . . . . . . . . 218

Other Faxing Problems. . . . . . . . . . . . . . . . . . . . .218

Cannot Make Calls on the Connected

Telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . 218 Answering Machine Cannot Answer Voice

Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219 Sender's Fax Number Not Displayed on

Received Faxes or the Number Is Wrong. . . . . . 219

Other Problems. . . . . . . . . . . . . . . . . . . . . . . . . . 219

Slight Electric Shock when Touching the

Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .219 Operation Sounds Are Loud. . . . . . . . . . . . . . . 219 T he Date and Time Are Incorrect. . . . . . . . . . . 219 Memory Device Is not Recognized. . . . . . . . . . 220 Cannot Save Data to a Memory Device. . . . . . . 220 Forgot Your Password. . . . . . . . . . . . . . . . . . . .220 Application Is Blocked by a Firewall (for

Windows Only). . . . . . . . . . . . . . . . . . . . . . . . 220 "×" Is Displayed on the Photo Selection Screen. .220

Appendix

Technical Specif ications. . . . . . . . . . . . . . . . . . . . 221

Printer Specif ications. . . . . . . . . . . . . . . . . . . . 221 Scanner Specifications. . . . . . . . . . . . . . . . . . . 222 Interface Specif ications. . . . . . . . . . . . . . . . . . . 222 Fax Specif ications. . . . . . . . . . . . . . . . . . . . . . .222 Network Function List. . . . . . . . . . . . . . . . . . . 223 Wi-Fi Specifications. . . . . . . . . . . . . . . . . . . . . 224 Ethernet Specif ications. . . . . . . . . . . . . . . . . . . 224 Security Protocol. . . . . . . . . . . . . . . . . . . . . . . 225 Supported T hird Party Services. . . . . . . . . . . . . 225 External USB Device Specifications. . . . . . . . . . 225 Supported Data Specif ications. . . . . . . . . . . . . .226 Dimensions. . . . . . . . . . . . . . . . . . . . . . . . . . . 226 Electrical Specif ications. . . . . . . . . . . . . . . . . . 227 Environmental Specifications. . . . . . . . . . . . . . 228

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Environmental Specifications for Ink Supply

Units. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228 System Requirements. . . . . . . . . . . . . . . . . . . . 228

Installing the Optional Units. . . . . . . . . . . . . . . . .229

Optional Paper Cassette Unit Code. . . . . . . . . . 229 Installing the Optional Paper Cassette Units. . . 229

Regulatory Information. . . . . . . . . . . . . . . . . . . . 232

Standards and Approvals. . . . . . . . . . . . . . . . . 232 German Blue Angel. . . . . . . . . . . . . . . . . . . . . 233 Restrictions on Copying. . . . . . . . . . . . . . . . . . 233

Transporting the Printer. . . . . . . . . . . . . . . . . . . . 233

Copyright. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237

Trademarks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237

Where to Get Help. . . . . . . . . . . . . . . . . . . . . . . . 238

Technical Support Web Site. . . . . . . . . . . . . . . .238

Contacting Epson Support. . . . . . . . . . . . . . . . 239

6

User's Guide

About This Manual

About This Manual

Introduction to the Manuals

The following manuals are supplied with your Epson printer. As well as the manuals, check the various types of help information available from the printer itself or from the Epson software applications.

Important Safety Instructions (paper manual)

Provides you with instructions to ensure the safe use of this printer.

Start Here (paper manual)

Provides you with information on setting up the printer and installing the software.

User's Guide (digital manual)

This manual. Provides overall information and instructions on using the printer and on solving problems.

Administrator's Guide (digital manual)

Provides network administrators with information on management and printer settings.

You can obtain the latest versions of the above manuals with the following methods.

Paper manual

Visit the Epson Europe support website at http://www.epson.eu/Support, or the Epson worldwide support website at http://support.epson.net/.

Digital manual

Start EPSON Software Updater on your computer. EPSON Software Updater checks for available updates of Epson software applications and the digital manuals, and allows you to download the latest ones.

Related Information

& “Software Update Tools (Software Updater)” on page 177

Using the Manual to Search for Information

The PDF manual allows you to search for information you are looking for by keyword, or jump directly to specific sections using the bookmarks. You can also print only the pages you need. This section explains how to use a PDF manual that has been opened in Adobe Reader X on your computer.

7

User's Guide

About This Manual

Searching by keyword

Click Edit > Advanced Search. Enter the keyword (text) for information you want to find in the search window, and then click Search. Hits are displayed as a list. Click one of the displayed hits to jump to that page.

Jumping directly from bookmarks

Click a title to jump to that page. Click + or > to view the lower level titles in that section. To return to the previous page, perform the following operation on your keyboard.

Windows: Hold down Alt, and then press .

Mac OS: Hold down the command key, and then press .

Printing only the pages you need

You can extract and print only the pages you need. Click Print in the File menu, and then specify the pages you want to print in Pages in Pages to Print.

To specify a series of pages, enter a hyphen between the start page and the end page. Example: 20-25

To specify pages that are not in series, divide the pages with commas. Example: 5, 10, 15

8

User's Guide

About This Manual

Marks and Symbols

!Caution:

Instructions that must be followed carefully to avoid bodily injury.

cImportant:

Instructions that must be observed to avoid damage to your equipment.

Note:

Provides complementary and reference information.

& Related Information

Links to related sections.

Descriptions Used in this Manual

Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or macOS Sierra. The content displayed on the screens varies depending on the model and situation.

Illustrations of the printer used in this manual are examples only. Although there may be slight differences depending on the model, the method of operation is the same.

Some of the menu items on the LCD screen vary depending on the model and settings.

Operating System References

Windows

In this manual, terms such as "Windows 10", "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista", "Windows XP", "Windows Server 2016", "Windows Server 2012 R2", "Windows Server 2012", "Windows Server 2008 R2", "Windows Server 2008", "Windows Server 2003 R2", and "Windows Server 2003" refer to the following operating systems. Additionally, "Windows" is used to refer to all versions.

Microsoft® Windows® 10 operating system

Microsoft® Windows® 8.1 operating system

Microsoft® Windows® 8 operating system

Microsoft® Windows® 7 operating system

Microsoft® Windows Vista® operating system

Microsoft® Windows® XP operating system

Microsoft® Windows® XP Professional x64 Edition operating system

Microsoft® Windows Server®2016 operating system

Microsoft® Windows Server®2012 R2 operating system

Microsoft® Windows Server®2012 operating system

9

User's Guide

About This Manual

Microsoft® Windows Server®2008 R2 operating system

Microsoft® Windows Server®2008 operating system

Microsoft® Windows Server®2003 R2 operating system

Microsoft® Windows Server®2003 operating system

Mac OS

In this manual, "Mac OS" is used to refer to macOS Sierra, OS X El Capitan, OS X Yosemite, OS X Mavericks, OS X Mountain Lion, Mac OS X v10.7.x, and Mac OS X v10.6.8.

10

User's Guide

Important Instructions

Important Instructions

Safety Instructions

Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future reference. Also, be sure to follow all warnings and instructions marked on the printer.

Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols.

http://support.epson.net/symbols

Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of other cords with this printer or the use of the supplied power cord with other equipment may result in fire or electric shock.

Be sure your AC power cord meets the relevant local safety standard.

Never disassemble, modify, or attempt to repair the power cord, plug, printer unit, scanner unit, or options by yourself, except as specifically explained in the printer's manuals.

Unplug the printer and refer servicing to qualified service personnel under the following conditions:

The power cord or plug is damaged; liquid has entered the printer; the printer has been dropped or the casing damaged; the printer does not operate normally or exhibits a distinct change in performance. Do not adjust controls that are not covered by the operating instructions.

Place the printer near a wall outlet where the plug can be easily unplugged.

Do not place or store the printer outdoors, near excessive dirt or dust, water, heat sources, or in locations subject to shocks, vibrations, high temperature or humidity.

Take care not to spill liquid on the printer and not to handle the printer with wet hands.

Keep the printer at least 22 cm away from cardiac pacemakers. Radio waves from this printer may adversely affect the operation of cardiac pacemakers.

If the LCD screen is damaged, contact your dealer. If the liquid crystal solution gets on your hands, wash them thoroughly with soap and water. If the liquid crystal solution gets into your eyes, flush them immediately with water. If discomfort or vision problems remain after a thorough flushing, see a doctor immediately.

Avoid using a telephone during an electrical storm. There may be a remote risk of electric shock from lightning.

Do not use a telephone to report a gas leak in the vicinity of the leak.

The printer is heavy and should not be lifted or carried by less than two people. When lifting the printer, two or more people should assume the correct positions as shown below.

11

User's Guide

Important Instructions

Be careful when you handle used ink supply units, as there may be some ink around the ink supply port.

If ink gets on your skin, wash the area thoroughly with soap and water.

If ink gets into your eyes, flush them immediately with water. If discomfort or vision problems continue after a thorough flushing, see a doctor immediately.

If ink gets into your mouth, see a doctor right away.

Do not disassemble the ink supply unit and the maintenance box; otherwise ink may get into your eyes or on your skin.

Do not shake ink supply units too vigorously; otherwise ink may leak from the ink supply units.

Keep ink supply units and maintenance box out of the reach of children.

Printer Advisories and Warnings

Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this manual for future reference.

Advisories and Warnings for Setting Up the Printer

Do not block or cover the vents and openings in the printer.

Use only the type of power source indicated on the printer's label.

Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off.

Avoid electrical outlets controlled by wall switches or automatic timers.

Keep the entire computer system away from potential sources of electromagnetic interference, such as loudspeakers or the base units of cordless telephones.

The power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over. Be particularly careful to keep all the power-supply cords straight at the ends and the points where they enter and leave the transformer.

If you use an extension cord with the printer, make sure that the total ampere rating of the devices plugged into the extension cord does not exceed the cord's ampere rating. Also, make sure that the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.

If you plan to use the printer in Germany, the building installation must be protected by a 10 or 16 amp circuit breaker to provide adequate short-circuit protection and over-current protection for the printer.

When connecting the printer to a computer or other device with a cable, ensure the correct orientation of the connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation may damage both devices connected by the cable.

Place the printer on a flat, stable surface that extends beyond the base of the printer in all directions. The printer will not operate properly if it is tilted at an angle.

Allow space above the printer so that you can fully raise the document cover.

Leave enough space in front of the printer for the paper to be fully ejected.

Avoid places subject to rapid changes in temperature and humidity. Also, keep the printer away from direct sunlight, strong light, or heat sources.

12

User's Guide

Important Instructions

Advisories and Warnings for Using the Printer

Do not insert objects through the slots in the printer.

Do not put your hand inside the printer during printing.

Do not touch the white flat cable inside the printer.

Do not use aerosol products that contain flammable gases inside or around the printer. Doing so may cause fire.

Do not move the print head by hand; otherwise, you may damage the printer.

Be careful not to trap your fingers when closing the scanner unit.

Do not press too hard on the scanner glass when placing the originals.

Always turn the printer off using the P button. Do not unplug the printer or turn off the power at the outlet until the P light stops flashing.

If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical outlet.

Advisories and Warnings for Transporting or Storing the Printer

When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down; otherwise ink may leak.

Before transporting the printer, make sure that the print head is in the home (far right) position, and the ink supply units are installed.

Advisories and Warnings for Using the Printer with a Wireless Connection

Radio waves from this printer may negatively affect the operation of medical electronic equipment, causing them to malfunction. When using this printer inside medical facilities or near medical equipment, follow directions from the authorized personnel representing the medical facilities, and follow all posted warnings and directions on the medical equipment.

Radio waves from this printer may negatively affect the operation of automatically controlled devices such as automatic doors or fire alarms, and could lead to accidents due to malfunction. When using this printer near automatically controlled devices, follow all posted warnings and directions on these devices.

Advisories and Warnings for Using the Touchscreen

The LCD screen may contain a few small bright or dark spots, and because of its features it may have an uneven brightness. These are normal and do not indicate that it is damaged in any way.

Only use a dry, soft cloth for cleaning. Do not use liquid or chemical cleaners.

The exterior cover of the touchscreen could break if it receives a heavy impact. Contact your dealer if the panel surface chips or cracks, and do not touch or attempt to remove the broken pieces.

Press the touchscreen gently with your finger. Do not press force or operate with your nails.

Do not use sharp objects such as ball point pens or sharp pencils to perform operations.

13

User's Guide

Important Instructions

Condensation inside the touchscreen due to abrupt changes in temperature or humidity may cause performance to deteriorate.

Protecting Your Personal Information

When you give the printer to someone else or dispose of it, erase all the personal information stored in the printer's memory by selecting the menus on the control panel as described below.

Settings > General Settings > System Administration > Restore Default Settings > Clear All Data and Settings

14

User's Guide

Printer Basics

Printer Basics

Part Names and Functions

A

ADF (Automatic Document Feeder) cover

Open when removing jammed originals in the ADF.

 

(F)

 

 

 

 

B

ADF edge guides

Feeds originals straight into the printer. Slide to the edges of the

 

 

originals.

 

 

 

C

ADF input tray

Feeds originals automatically.

 

 

 

D

ADF output tray

Holds originals ejected from the ADF.

 

 

 

E

Paper cassette 1 or Paper cassette (C1)

Loads paper.

 

 

 

F

Paper cassette 2 (C2)

Optional paper cassette unit.

 

 

Loads paper.

 

 

 

15

User's Guide

Printer Basics

A

Edge guides

Feeds the paper straight into the printer. Slide to the edges of the

 

 

paper.

 

 

 

B

Paper support

Supports loaded paper.

 

 

 

C

Feeder guard

Prevents foreign substance from entering the printer. Usually keep

 

 

this guard closed.

 

 

 

D

Rear paper feed (B)

Loads paper.

 

 

 

E

Output tray

Holds the ejected paper.

 

 

 

F

Edge guides

Feeds the paper straight into the printer. Slide to the edges of the

 

 

paper.

 

 

 

G

Paper cassette

Loads paper.

 

 

 

16

User's Guide

Printer Basics

A

Document cover

Blocks external light while scanning.

 

 

 

B

Scanner glass

Place the originals.

 

 

 

C

Control panel

Operates the printer.

 

 

You can change the angle of the control panel.

 

 

 

D

External interface USB port

Connects memory devices.

 

 

 

17

Epson C11CG03401PP User Manual

User's Guide

Printer Basics

A

Scanner unit (J)

Scans placed originals. Open when removing jammed paper inside

 

 

 

 

 

 

the printer.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

B

Print head

Fires ink.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

C

Ink supply unit tray

Sets an ink supply unit.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

D

Front cover (A)

Open when replacing ink supply units.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

E

Front cover lock

Locks the front cover.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

18

User's Guide

 

 

Printer Basics

 

 

 

 

A

LAN port

 

Connects a LAN cable.

 

 

 

 

B

USB port

 

Connects a USB cable.

 

 

 

 

C

LINE port

 

Connects a phone line.

 

 

 

 

D

EXT. port

 

Connects external phone devices.

 

 

 

 

E

AC inlet

 

Connects the power cord.

 

 

 

 

F

Rear Cover (D)

 

Open when removing jammed paper.

 

 

 

 

G

Rear Cover (E)

 

Open when removing jammed paper.

 

 

 

 

H

Maintenance box cover (H)

 

Open when replacing the maintenance box.

 

 

 

 

Control Panel

A

Turns the printer on or off.

 

Unplug the power cord when the power light is off.

 

 

B

Pass a smart device over this mark to print or scan from the smart device directly.

 

 

C

Turns on when received documents that have not yet been read, printed, or saved, are stored in the printer's

 

memory.

 

 

D

Displays the home screen.

 

 

E

Displays menus and messages.

 

 

F

Logs off from the printer when Access Control is enabled.

 

When Access Control is disabled, this is also disabled.

 

 

G

Displays the Help screen.

 

You can check solutions to problems from here.

 

 

H

Stops the current operation.

 

 

I

Pauses the current printing job and allows you to interrupt another job. However, you cannot interrupt a new job

 

from the computer.

 

Press this button again to restart a paused job.

 

 

19

User's Guide

 

Printer Basics

 

 

J

Resets the current settings to user default settings. If user default settings have not been made, resets to the

 

factory default.

 

 

K

Displays the Paper Setting screen. You can select the paper size and paper type settings for each paper source.

 

 

L

Displays the Job/Status menu. You can check the printer's status and job history.

 

The error light on the left flashes or turns on when an error occurs.

 

The data light on the right flashes when the printer is processing data. It turns on when there are queued jobs.

 

 

M

Enters numbers, characters, and symbols.

 

 

N

Displays the Contacts list. You can register, edit or delete the contacts.

 

 

O

Clears number settings such as the number of copies.

 

 

Basic Screen Configuration

A

Indicates items that have been setup for the printer as icons. Select each icon to check the current settings or access

 

each setting menu.

 

 

B

Displays each menu. You can add or change the sequence.

 

 

C

Indicates an ongoing job and the printer's status. Select message to display the Job/Status menu.

 

Displays the date and time when the printer is not working or there are no errors.

 

 

D

Switch tabs.

 

 

E

Indicates the setting items. Select each item to set or change the settings.

 

The grayed out items are not available. Select the item to check why they are unavailable.

 

 

F

Execute the current settings. Available functions vary depending on each menu.

 

 

Icons displayed in the LCD Screen

The following icons are displayed on the LCD screen depending on the printer's status.

20

User's Guide

Printer Basics

Displays the Printer Status screen.

You can check the approximate ink levels and the approximate service life of the maintenance box.

Indicates the network connection status.

Select the icon to check and change the current settings. This is the shortcut for the following menu.

Settings > General Settings > Network Settings > Wi-Fi Setup

The printer is not connected to a wired (Ethernet) network or unset it.

The printer is connected to a wired (Ethernet) network.

The printer is not connected to a wireless (Wi-Fi) network.

The printer is searching for SSID, unset IP address, or having a problem with a wireless (Wi-Fi) network.

The printer is connected to a wireless (Wi-Fi) network.

The number of bars indicates the signal strength of the connection. The more bars there are, the stronger the connection.

The printer is not connected to a wireless (Wi-Fi) network in Wi-Fi Direct (Simple AP) mode.

The printer is connected to a wireless (Wi-Fi) network in Wi-Fi Direct (Simple AP) mode.

Displays the Device Sound Settings screen. You can set Mute and Quiet Mode.

You can also access the Sound menu from this screen. This is the shortcut for the following menu.

Settings > General Settings > Basic Settings > Sound

Indicates whether or not Quiet Mode is set for the printer. When this feature is enabled, the noise made by printer operations is reduced, but print speed may slow down. However, noises may not be reduced depending on the selected paper type and print quality.

Indicates that Mute is set for the printer.

Select the icon to enter sleep mode. When the icon is grayed out, the printer cannot enter sleep mode.

Indicates that the user restriction feature is enabled. Select this icon to log in to the printer. You need to select a user name and then enter a password. Contact your printer administrator for login information.

Indicates that a user with access permission has logged in.

Select the icon to logout.

Displays the Fax Data Information screen.

Indicates that the settings have been changed from the user default or the factory default.

Indicates that there is additional information. Select the icon to displays the message.

Indicates a problem with the items. Select the icon to check how to solve the problem.

Indicates that there is data that has not yet been read, printed, or saved. The number displayed indicates the number of data items.

21

User's Guide

Printer Basics

Related Information

&“Network Settings” on page 52

&“Sound:” on page 48

Touch Screen Operations

The touchscreen is compatible with the following operations.

Tap

Press or select the items or the icons.

Flick

Scroll the screen swiftly.

Slide

Hold and move the items around.

Entering Characters

You can enter characters and symbols by using on-screen keyboard when you register a contact, make network settings, and so on.

Note:

Available icons vary depending on the setting item.

22

User's Guide

 

Printer Basics

 

 

A

Indicates the character count.

 

 

B

Moves the cursor to the input position.

 

 

C

Switches between upper case and lower case or numbers and symbols.

 

 

D

Switches the character type. You can enter alphanumerics and symbols.

 

 

E

Switches the character type. You can enter alphanumerics and special characters such as umlauts and accents.

 

 

F

Enters frequently used email domain addresses or URLs by simply selecting the item.

 

 

G

Enters a space.

 

 

H

Enters character.

 

 

I

Deletes a character to the left.

 

 

Job/Status Screen Configuration

Press the button to display the Job/Status menu. You can check the status of the printer or the jobs.

A

Switches the displayed lists.

 

 

B

Filter the jobs by functional.

 

 

C

When Active is selected, displays the list of ongoing jobs and jobs waiting to be processed.

 

When Log is selected, displays the job history.

 

You can cancel jobs or check the error code displayed in the history when the job has failed.

 

 

D

Indicates the approximate ink levels.

 

 

E

Indicates the approximate service life of the maintenance box.

 

 

F

Displays any errors that have occurred in the printer. Select the error from the list to display the error message.

 

 

Related Information

& “Error Code on the Status Menu” on page 182

23

User's Guide

Printer Basics

Viewing Animations

You can view animations of operating instructions such as loading paper or removing jammed paper on the LCD screen.

Tap on the right of the LCD screen: Displays the help screen. Tap How To and select the items that you want to view.

Select How To at the bottom of the operation screen: Displays the context-sensitive animation.

A

Indicates the total number of steps and the current step number.

 

In the example above, it shows step 2 from 4 steps.

 

 

B

Returns to the previous step.

 

 

C

Indicates your progress through the current step. The animation repeats when the progress bar reaches the end.

 

 

D

Moves to next step.

 

 

24

User's Guide

Preparing the Printer

Preparing the Printer

Loading Papers

Available Paper and Capacities

Epson recommends using genuine Epson paper to ensure high-quality printouts.

Genuine Epson Paper

Note:

Genuine Epson paper is not available when printing with the Epson universal printer driver.

Media Name

Size

Loading Capacity (Sheets)

 

2-Sided Print-

 

 

 

 

 

ing

 

 

Paper Cassette

Paper Cassette

Rear Paper

 

 

 

 

 

1

2

Feed

 

 

 

 

 

 

 

Epson Bright

A4

200

400

50

Auto, Manual*

White Ink Jet Pa-

 

 

 

 

 

per

 

 

 

 

 

 

 

 

 

 

 

Epson Ultra Glos-

A4, 13×18 cm

50

20

sy Photo Paper

(5×7 in.), 10×15

 

 

 

 

 

cm (4×6 in.)

 

 

 

 

 

 

 

 

 

 

Epson Premium

A4, 13×18 cm

50

20

Glossy Photo Pa-

(5×7 in.), 16:9

 

 

 

 

per

wide size

 

 

 

 

 

(102×181 mm),

 

 

 

 

 

10×15 cm (4×6

 

 

 

 

 

in.)

 

 

 

 

 

 

 

 

 

 

Epson Premium

A4, 10×15 cm

50

20

Semigloss Photo

(4×6 in.)

 

 

 

 

Paper

 

 

 

 

 

 

 

 

 

 

 

Epson Photo Pa-

A4, 13×18 cm

50

20

per Glossy

(5×7 in.), 10×15

 

 

 

 

 

cm (4×6 in.)

 

 

 

 

 

 

 

 

 

 

Epson Matte Pa-

A4

50

20

per-Heavyweight

 

 

 

 

 

 

 

 

 

 

 

Epson Double-Si-

A4

20

20

ded Matte Paper

 

 

 

 

 

 

 

 

 

 

 

Epson Photo

A4

80

70

Quality Ink Jet

 

 

 

 

 

Paper

 

 

 

 

 

 

 

 

 

 

 

*Only use the rear paper feed to print 2-sided print jobs manually. You can load up to 30 sheets for paper with one side already printed.

25

User's Guide

Preparing the Printer

Note:

The availability of paper varies by location. For the latest information on paper available in your area, contact Epson support.

When printing on genuine Epson paper at a user defined size, only Standard or Normal print quality settings are available. Although some printer drivers allow you to select a better print quality, the printouts are printed using

Standard or Normal.

Commercially Available Paper

Note:

Half letter, SP1 (210×270 mm), SP2 (210×149 mm), SP3 (100×170 mm), SP4 (130×182 mm), SP5 (192×132 mm) and 16K (195×270 mm) sizes are not available when printing with the PostScript printer driver.

26

User's Guide

Preparing the Printer

Media Name

Size

 

Loading Capacity (Sheets or Envelopes)

 

2-Sided Print-

 

 

 

 

 

 

 

 

 

 

ing

 

 

 

Paper Cassette

Paper Cassette

 

Rear Paper

 

 

 

 

 

 

 

1

 

2

 

 

 

Feed

 

 

 

 

 

 

 

 

 

 

 

 

Plain paper, Copy

Letter*3, A4, Ex-

 

Up to the line indicated by the

 

 

 

80

Auto, Manual*1*2

paper

ecutive*3, B5, A5,

 

 

 

 

 

 

symbol on the edge guide.

 

 

 

SP1 (210×270

 

 

 

Letterhead

 

 

 

 

 

 

 

 

 

mm), 16K

 

 

 

 

 

 

 

 

 

Recycled paper

 

 

 

 

 

 

 

 

 

(195×270 mm)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Color paper

Legal, 8.5×13 in,

 

Up to the line indicated by the

 

 

 

80

Manual*1*2

Preprinted paper

 

 

 

 

Half letter*3, A6,

 

 

 

 

 

 

symbol on the edge guide.

 

 

 

B6, SP2 (210×149

 

 

 

High quality

 

 

 

 

 

 

 

 

 

mm)

 

 

 

 

 

 

 

 

 

plain paper

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

SP3 (100×170

 

Up to the line in-

80

Manual*1*2

 

mm), SP4

 

dicated by the

 

 

 

 

 

 

 

(130×182 mm),

 

 

symbol

 

 

 

 

 

 

 

SP5 (192×132

 

 

 

 

 

 

 

 

 

 

on the edge

 

 

 

 

 

 

 

mm)

 

 

 

 

 

 

 

 

 

guide.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

User Defined*3

 

Up to the line in-

80

Manual*1*2

 

(mm)

 

dicated by the

 

 

 

 

 

 

 

89×127 to

 

 

symbol

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

100×148

 

on the edge

 

 

 

 

 

 

 

 

 

guide.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

User Defined*3

 

Up to the line indicated by the

 

 

 

80

Manual*1*2

 

(mm)

 

 

 

 

 

 

 

symbol on the edge guide.

 

 

 

 

 

 

 

 

100×148 to

 

 

 

 

 

 

 

 

 

 

148×210

 

 

 

 

 

 

 

 

 

 

215.9×297 to

 

 

 

 

 

 

 

 

 

 

355.6

 

 

 

 

 

 

 

 

 

User Defined*3

Up to the line indicated by the

 

80

Auto, Manual*1*2

 

 

 

 

(mm)symbol on the edge guide.

 

148×210 to

 

 

 

 

215.9×297

 

 

 

 

 

 

 

 

 

 

 

User Defined*3

80

Manual*2

 

(mm)

 

 

 

 

 

64 to 89×127

 

 

 

 

 

 

 

 

 

 

 

User Defined*3

1

Manual

 

(mm)

 

 

 

 

 

215.9×355.6 to

 

 

 

 

6000

 

 

 

 

 

 

 

 

 

 

27

User's Guide

Preparing the Printer

Media Name

Size

Loading Capacity (Sheets or Envelopes)

 

2-Sided Print-

 

 

 

 

 

 

ing

 

 

Paper Cassette

Paper Cassette

 

Rear Paper

 

 

 

 

 

 

1

2

 

Feed

 

 

 

 

 

 

 

 

Thick paper

Letter*3, A4, Ex-

90

250

 

30

Auto, Manual*1*4

(91 to 160 g/m2)

ecutive*3 , B5, A5,

 

 

 

 

 

SP1 (210×270

 

 

 

 

 

 

 

 

 

 

 

 

mm), 16K

 

 

 

 

 

 

(195×270 mm)

 

 

 

 

 

 

 

 

 

 

 

 

 

Legal, 8.5×13 in,

90

250

 

30

Manual*1*4

 

Half letter*3, A6,

 

 

 

 

 

 

B6, SP2 (210×149

 

 

 

 

 

 

mm)

 

 

 

 

 

 

 

 

 

 

 

 

 

SP3 (100×170

90

 

30

Manual*1*4

 

mm), SP4

 

 

 

 

 

 

(130×182 mm),

 

 

 

 

 

 

SP5 (192×132

 

 

 

 

 

 

mm)

 

 

 

 

 

 

 

 

 

 

 

 

 

User Defined*3

90

 

30

Manual*1*4

 

(mm)

 

 

 

 

 

 

89×127 to

 

 

 

 

 

 

100×148

 

 

 

 

 

 

 

 

 

 

 

 

 

User Defined*3

90

250

 

30

Manual*1*4

 

(mm)

 

 

 

 

 

 

100×148 to

 

 

 

 

 

 

148×210

 

 

 

 

 

 

215.9×297 to

 

 

 

 

 

 

355.6

 

 

 

 

 

 

 

 

 

 

 

 

 

User Defined*3

90

250

 

30

Auto, Manual*1*4

 

(mm)

 

 

 

 

 

 

148×210 to

 

 

 

 

 

 

215.9×297

 

 

 

 

 

 

 

 

 

 

 

 

 

User Defined*3

 

30

Manual*4

 

(mm)

 

 

 

 

 

 

64 to 89×127

 

 

 

 

 

 

 

 

 

 

 

 

 

User Defined*3

 

1

Manual

 

(mm)

 

 

 

 

 

 

215.9×355.6 to

 

 

 

 

 

 

1117.6

 

 

 

 

 

 

 

 

 

 

 

 

28

User's Guide

Preparing the Printer

Media Name

Size

Loading Capacity (Sheets or Envelopes)

 

2-Sided Print-

 

 

 

 

 

 

ing

 

 

Paper Cassette

Paper Cassette

 

Rear Paper

 

 

 

 

 

 

1

2

 

Feed

 

 

 

 

 

 

 

 

Thick paper

Legal, 8.5×13 in,

 

30

Manual*4

(161 to 256 g/m2)

Letter*3, A4, Ex-

 

 

 

 

 

ecutive*3, B5, A5,

 

 

 

 

 

 

 

 

 

 

 

 

Half letter*3, A6,

 

 

 

 

 

 

B6, SP1 (210×270

 

 

 

 

 

 

mm), SP2

 

 

 

 

 

 

(210×149 mm),

 

 

 

 

 

 

SP3 (100×170

 

 

 

 

 

 

mm), SP4

 

 

 

 

 

 

(130×182 mm) ,

 

 

 

 

 

 

SP5 (192×132

 

 

 

 

 

 

mm), 16K

 

 

 

 

 

 

(195×270 mm)

 

 

 

 

 

 

 

 

 

 

 

 

 

User Defined*3

 

30

Manual*4

 

(mm)

 

 

 

 

 

 

64×127 to

 

 

 

 

 

 

215.9×355.6

 

 

 

 

 

 

 

 

 

 

 

 

 

User Defined*3

 

1

Manual

 

(mm)

 

 

 

 

 

 

215.9×355.6 to

 

 

 

 

 

 

1117.6

 

 

 

 

 

 

 

 

 

 

 

 

Envelope

Envelope #10,

10

 

10

 

Envelope DL, En-

 

 

 

 

 

 

velope C6

 

 

 

 

 

 

 

 

 

 

 

 

 

Envelope C4

 

1

 

 

 

 

 

 

 

*1 Only use the rear paper feed to print 2-sided print jobs manually.

*2 You can load up to 30 sheets for paper with one side already printed. *3 Only printing from computer is available.

*4 You can load up to 5 sheets for paper with one side already printed.

Related Information

& “Part Names and Functions” on page 15

Paper Handling Precautions

Read the instruction sheets supplied with the paper.

29

User's Guide

Preparing the Printer

Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the printable side.

If the paper is curled, flatten it or curl it slightly in the opposite direction before loading. Printing on curled paper may cause paper jams and smears on the printout.

Do not use paper that is wavy, torn, cut, folded, damp, too thick, too thin, or paper that has stickers stuck to it. Using these types of paper causes paper jams and smears on the printout.

Make sure you are using long-grain paper. If you are not sure what type of paper you are using, check the paper packaging or contact the manufacturer to confirm the paper specifications.

Related Information

& “Printer Specifications” on page 221

Loading Paper in the Paper Cassette

Note:

If the optional paper cassette unit is installed, do not pull out two paper cassettes at the same time.

30

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