How it Works
Epson
Loading...
C11CG03401PP
User Manual
239 pgs6.42 Mb0
Table of contents
Loading...

Epson C11CG03401PP User Manual

User's Guide
NPD5811-01 EN
User's Guide

Contents

Contents
About This Manual
Introduction to the Manuals...................7
Using the Manual to Search for Information. . . . . . . 7
Marks and Symbols.........................9
Descriptions Used in this Manual...............9
Important Instructions
Printer Advisories and Warnings.............. 12
Advisories and Warnings for Setting Up the
Printer................................12
Advisories and Warnings for Using the Printer. . 13 Advisories and Warnings for Transporting or
Storing the Printer.......................13
Advisories and Warnings for Using the
Printer with a Wireless Connection...........13
Advisories and Warnings for Using the
Touchscreen........................... 13
Protecting Your Personal Information...........14
Printer Basics
Part Names and Functions...................15
Control Panel.......................... 19
Basic Screen Conguration...................20
Icons displayed in the LCD Screen........... 20
Touch Screen Operations..................22
Entering Characters......................22
Job/Status Screen
Viewing Animations........................24
Conguration
.............23
Preparing the Printer
Available Paper and Capacities..............25
Loading Paper in the Paper Cassette..........30
Loading Paper in the Rear Paper Feed.........32
Loading Envelopes and Precautions.......... 34
Loading Long Papers.....................35
List of Paper Type....................... 36
Placing Originals..........................36
Available Originals for the ADF.............36
Placing Originals on the ADF...............37
Placing Originals on the Scanner Glass. . . . . . . . 39
Inserting an External USB Device..............40
Inserting and Removing an External USB
Device................................40
Accessing an External USB Device From a
Computer.............................41
Using an Email Server......................41
Conguring
Email Server Setting Items.................42
Checking an Email Server Connection........43
Messages Displayed During Connection Check. . 43
Managing Contacts........................45
Registering or Editing Contacts............. 45
Registering or Editing Grouped Contacts. . . . . . 46
Registering Frequently Used Contacts.........46
Register Contacts on a Computer............47
Backing up Contacts using a Computer........47
Registering Your Favorite Settings as a Preset......47
Menu Options for Presets..................47
Menu Options for Settings...................48
Menu Options for General Settings...........48
Menu Options for Print Counter.............54
Menu Options for Supply Status.............54
Menu Options for Maintenance............. 54
Menu Options for Language................55
Menu Options for Printer Status/Print.........55
Menu Options for Contacts Manager......... 56
Menu Options for User Settings............. 56
Saving Power.............................56
Saving Power - Control Panel...............57
Mail Server...................41
Printing
Printing from the Printer Driver on Windows. . . . . 58
Accessing the Printer Driver................58
Printing Basics..........................58
Printing on 2-Sides.......................60
Printing Several Pages on One Sheet..........61
Printing and Stacking in Page Order (Reverse
Order Printing).........................62
Printing a Reduced or Enlarged Document.....62
Printing One Image on Multiple Sheets for
Enlargement (Creating a Poster).............63
Printing with a Header and Footer........... 69
Printing a Watermark.....................70
Printing Password-Protected Files............71
Printing Multiple Files Together.............71
Printing Using the Color Universal Print
Feature...............................72
Adjusting the Print Color..................73
2
User's Guide
Contents
Printing to Emphasize in Lines............73
Printing Clear Bar Codes..................74
Canceling Printing.......................74
Menu Options for the Printer Driver..........74
Printing from the Printer Driver on Mac OS......77
Printing Basics..........................77
Printing on 2-Sides.......................79
Printing Several Pages on One Sheet..........80
Printing and Stacking in Page Order (Reverse
Order Printing).........................80
Printing a Reduced or Enlarged Document. . . . . 81
Adjusting the Print Color..................82
Canceling Printing.......................82
Menu Options for the Printer Driver..........82
Making Operation Settings for the Mac OS
Printer Driver..........................84
Printing Files from a Memory Device...........85
Printing JPEG Files from a Memory Device. . . . .85
Printing TIFF Files from a Memory Device. . . . . 85
Menu Options for Memory Device...........86
Printing from Smart Devices................. 88
Using Epson iPrint.......................88
Using Epson Print Enabler.................91
Using AirPrint..........................91
Canceling Ongoing or Queued Jobs............ 92
Copying
Copying Basics........................... 93
Copying on 2-Sides........................93
Copying Multiple Originals onto One Sheet. . . . . . .94
Basic Menu Options for Copying..............94
Advanced Menu Options for Copying...........95
Scanning
Scanning Using the Control Panel..............98
Saving the Scanned Image to a Shared Folder
or FTP Server.......................... 98
Scanning to an Email....................107
Scanning Using the Settings Registered on
the Computer (Document Capture Pro)...... 110
Scanning to a Memory Device............. 113
Scanning to the Cloud...................115
Scanning to a Computer (WSD)............117
Scanning from a Computer..................119
Authenticating Users on Epson Scan 2 when
Using Access Control....................119
Scanning Using Epson Scan 2..............119
Scanning from Smart Devices................122
Connecting from Smart Device by Wi-Fi Direct 122
Installing Epson iPrint...................123
Scanning Using Epson iPrint...............123
Scanning by Touching Smart Devices to the
N-Mark..............................124
Faxing
Before Using Fax Features...................126
Sending Faxes Using the Printer..............126
Sending Faxes Using the Control Panel.......126
Sending Faxes Dialing from the External
Phone Device..........................128
Sending Faxes On Demand (Using Polling
Send/Bulletin Board Box).................129
Various Ways of Sending Faxes.............131
Menu Options for Faxing.................135
Receiving Faxes on the Printer............... 138
Receiving Incoming Faxes.................138
Receiving Faxes by Making a Phone Call......139
Saving and Forwarding Incoming Faxes.......141
Menu Options for Fax Box..................143
Inbox/Condential......................143
Stored Documents......................144
Polling Send/Board..................... 145
Checking the Status or Logs for Fax Jobs........148
Displaying Information when Received Faxes are Unprocessed (Unread/Not Printed/Not
Saved/Not Forwarded)...................148
Checking Fax Jobs in Progress..............150
Checking the Fax Job History..............150
Reprinting Received Documents............150
Sending a Fax from a Computer..............151
Sending Documents Created Using an
Application (Windows)...................151
Sending Documents Created Using an
Application (Mac OS)....................153
Receiving Faxes on a Computer...............154
Saving Incoming Faxes on a Computer.......154
Canceling the Feature that Saves Incoming
Faxes to the Computer...................155
Checking for New Faxes (Windows)......... 155
Checking for New Faxes (Mac OS).......... 156
Replacing Ink Supply Units and Other Consumables
Checking the Status of the Remaining Ink and
the Maintenance Box......................157
Checking the Status of the Remaining Ink
and the Maintenance Box - Control Panel. . . . . 157
3
User's Guide
Contents
Checking the Status of the Remaining Ink
and the Maintenance Box - Windows.........157
Checking the Status of the Remaining Ink
and the Maintenance Box - Mac OS..........157
Ink Supply Unit Codes.....................158
Ink Supply Unit Handling Precautions..........158
Replacing Ink Supply Units..................160
Maintenance Box Code.....................160
Maintenance Box Handling Precautions. . . . . . . . 160
Replacing a Maintenance Box................160
Temporarily Printing with Black Ink...........161
Temporarily Printing with Black Ink -
Control Panel..........................161
Temporarily Printing with Black Ink - Windows 162
Temporarily Printing with Black Ink - Mac OS. .163 Conserving Black Ink when the Black Ink Is
Maintaining the Printer
Checking and Cleaning the Print Head.........165
Checking and Cleaning the Print Head -
Control Panel..........................165
Checking and Cleaning the Print Head -
Windows.............................166
Checking and Cleaning the Print Head - Mac
OS..................................166
Aligning the Print Head....................166
Aligning the Print Head - Control Panel. . . . . . 166
Cleaning the Paper Path for Ink Smears.........168
Cleaning the Scanner Glass..................170
Network Service and Software Information
Application for Conguring Printer Operations (Web
Running Web Cong on a Web Browser. . . . . . 172
Running Web Cong on Windows.......... 173
Running Web Cong on Mac OS............173
Application for Scanning Documents and
Adding the Network Scanner..............174
Application for
Application for Conguring Fax Operations and
Application for Sending Faxes (PC-FAX Driver). . 176
)............................172
Cong
Conguring
Scanning from the
Application for Printing Web Pages (E-Web Print) 176 Soware
Printing Using a Network Service.............180
Update Tools
Uninstalling Applications - Windows.........179
Uninstalling Applications - Mac OS..........179
(Soware
Updater)...... 177
Solving Problems
Checking the Printer Status..................181
Checking Messages on the LCD Screen. . . . . . . 181
Error Code on the Status Menu.............182
Checking the Printer Status - Windows.......187
Checking the Printer Status - Mac OS........187
Checking the Soware Status. . . . . . . . . . . . . . . . 187
Removing Jammed Paper...................188
Paper Does Not Feed Correctly...............188
Paper Jams............................188
Paper Feeds at a Slant....................189
Several Sheets of Paper are Fed at a Time. . . . . . 189
Paper Does Not Feed from the Optional
Paper Cassette Unit.....................189
Paper Out Error Occurs..................189
Original Does Not Feed in the ADF..........189
Power and Control Panel Problems............190
Power Does Not Turn On.................190
Power Does Not Turn O.................190
Power Turns O Automatically.............191
LCD Screen Gets Dark...................191
Touch Screen Does Not Respond............191
Cannot Operate from the Control Panel. . . . . . 191
Cannot Print from a Computer...............191
Checking the Connection (USB)............191
Checking the Connection (Network).........192
Checking the Soware and Data. . . . . . . . . . . . 192
Checking the Printer Status from the
Computer (Windows)....................194
Checking the Printer Status from the
Computer (Mac OS).....................195
Cannot Print from an iPhone or iPad.......... 195
Printout Problems........................196
Adjusting the Print Quality................196
Printout is
Banding or Unexpected Colors Appear.......197
Colored Banding Appears at Intervals of
Approximately 3.3 cm....................198
Blurry Prints, Vertical Banding, or
Misalignment..........................198
Print Quality is Poor.....................199
Scued
or Color is Missing........197
4
User's Guide
Contents
Paper Is Smeared or Scued...............200
Paper is Smeared During Automatic 2-Sided
Printing..............................201
Printed Photos are Sticky.................201
Images or Photos are Printed in Unexpected
Colors...............................201
e Position, Size, or Margins of the Printout
Are Incorrect..........................201
Printed Characters Are Incorrect or Garbled. . . 202
e Printed Image Is Inverted..............202
Mosaic-Like Patterns in the Prints...........202
Unintentionally Printing on 2-Sides..........202
Uneven Colors, Smears, Dots, or Straight
Lines Appear in the Copied Image...........203
Moiré (Cross-Hatch) Patterns Appear in the
Copied Image......................... 203
An Image of the Reverse Side of the Original
Appears in the Copied Image.............. 203
e Printout Problem Could Not be Cleared. . . 203
Other Printing Problems................... 204
Printing Is Too Slow.....................204
Printing Slows Down Dramatically During
Continuous Printing.....................204
Cannot Cancel Printing from a Computer
Running Mac OS X v10.6.8................204
Cannot Start Scanning.....................205
Scanned Image Problems...................206
Uneven Colors, Dirt, Spots, and so on Appear
when Scanning from the Scanner Glass.......206
Straight Lines Appear when Scanning from
ADF................................206
e Image Quality Is Rough...............206
Oset Appears in the Background of Images. . . 206
Text is Blurred.........................207
Moiré Patterns (Web-Like Shadows) Appear. . . 207
Cannot Scan the Correct Area on the
Scanner Glass..........................207
Text is Not Recognized Correctly when
Saving as a Searchable PDF................208
Cannot Solve Problems in the Scanned Image. . 208 Cannot Save Scanned Images to the Shared Folder 209
Checking Messages on the Printer...........209
Saving the Scanned Images Takes a Long Time. .210
Switch Between Private Network and Public
Network............................. 210
Other Scanning Problems...................213
Scanning Speed Is Slow...................213
Cannot Send the Scanned Image by Email. . . . . 213
Scanning Stops when Scanning to PDF/
Multi-TIFF........................... 213
Problems when Sending and Receiving Faxes. . . . .213
Cannot Send or Receive Faxes..............213
Cannot Send Faxes......................215
Cannot Send Faxes to a Specic Recipient. . . . . 215
Cannot Send Faxes at a Specied Time....... 216
Cannot Receive Faxes....................216
Cannot Save Received Faxes to a Memory
Device...............................216
Memory Full Error Occurs................216
Sent Fax Quality Is Poor..................217
Faxes Are Sent at the Wrong Size............217
Received Fax Quality Is Poor...............218
Received Faxes Are Not Printed............ 218
Pages are Blank or only a Small Amount of Text is Printed on the Second Page in
Received Faxes.........................218
Other Faxing Problems.....................218
Cannot Make Calls on the Connected
Telephone............................218
Answering Machine Cannot Answer Voice
Calls................................219
Sender's Fax Number Not Displayed on
Received Faxes or the Number Is Wrong. . . . . . 219
Other Problems..........................219
Slight Electric Shock when Touching the
Printer...............................219
Operation Sounds Are Loud...............219
e Date and Time Are Incorrect........... 219
Memory Device Is not Recognized.......... 220
Cannot Save Data to a Memory Device.......220
Forgot Your Password....................220
Application Is Blocked by a Firewall (for
Windows Only)........................220
"×" Is Displayed on the Photo Selection Screen. .220
Appendix
Technical Specications....................221
Printer Specications....................221
Scanner
Interface Specications...................222
Fax Specications.......................222
Network Function List...................223
Wi - F i
Ethernet Specications...................224
Security Protocol.......................225
Supported ird Party Services.............225
External USB Device
Supported Data Specications..............226
Dimensions...........................226
Electrical Specications..................227
Environmental
Specications
Specications
................... 222
.....................224
Specications
Specications
..........225
..............228
5
User's Guide
Contents
Environmental Specications for Ink Supply
Units................................228
System Requirements....................228
Installing the Optional Units.................229
Optional Paper Cassette Unit Code..........229
Installing the Optional Paper Cassette Units. . . 229
Regulatory Information....................232
Standards and Approvals................. 232
German Blue Angel.....................233
Restrictions on Copying..................233
Copyright.............................. 237
Trademarks.............................237
Where to Get Help........................238
Technical Support Web Site................238
Contacting Epson Support................239
6
User's Guide

About This Manual

About This Manual

Introduction to the Manuals

e following manuals are supplied with your Epson printer. As well as the manuals, check the various types of help information available from the printer itself or from the Epson soware applications.
❏ Important Safety Instructions (paper manual)
Provides you with instructions to ensure the safe use of this printer.
❏ Start Here (paper manual)
Provides you with information on setting up the printer and installing the soware.
❏ User's Guide (digital manual)
is manual. Provides overall information and instructions on using the printer and on solving problems.
❏ Administrator's Guide (digital manual)
Provides network administrators with information on management and printer settings.
You can obtain the latest versions of the above manuals with the following methods.
❏ Paper manual
Visit the Epson Europe support website at http://www.epson.eu/Support, or the Epson worldwide support website at http://support.epson.net/.
❏ Digital manual
Start EPSON Soware Updater on your computer. EPSON Soware Updater checks for available updates of Epson soware applications and the digital manuals, and allows you to download the latest ones.
Related Information
& “Soware Update Tools (Soware Updater)” on page 177

Using the Manual to Search for Information

e PDF manual allows you to search for information you are looking for by keyword, or jump directly to specic sections using the bookmarks. You can also print only the pages you need. is section explains how to use a PDF manual that has been opened in Adobe Reader X on your computer.
7
User's Guide
About This Manual
Searching by keyword
Click Edit > Advanced Search. Enter the keyword (text) for information you want to nd in the search window, and then click Search. Hits are displayed as a list. Click one of the displayed hits to jump to that page.
Jumping directly from bookmarks
Click a title to jump to that page. Click + or > to view the lower level titles in that section. To return to the previous page, perform the following operation on your keyboard.
❏ Win d o w s : Ho ld down Alt, and then press ←.
❏ Mac OS: Hold down the command key, and then press ←.
Printing only the pages you need
You can extract and print only the pages you need. Click Print in the File menu, and then specify the pages you want to print in Pages in Pages to Print.
❏ To specify a series of pages, enter a hyphen between the start page and the end page.
Example: 20-25
❏ To specify pages that are not in series, divide the pages with commas.
Example: 5, 10, 15
8
User's Guide
About This Manual

Marks and Symbols

Caution:
!
Instructions that must be followed carefully to avoid bodily injury.
Important:
c
Instructions that must be observed to avoid damage to your equipment.
Note:
Provides complementary and reference information.
&
Related Information
Links to related sections.

Descriptions Used in this Manual

❏ Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or macOS
Sierra. e content displayed on the screens varies depending on the model and situation.
❏ Illustrations of the printer used in this manual are examples only. Although there may be slight dierences
depending on the model, the method of operation is the same.
❏ Some of the menu items on the LCD screen vary depending on the model and settings.

Operating System References

Windows
In this manual, terms such as "Windows 10", "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista", "Windows XP", "Windows Server 2016", "Windows Server 2012 R2", "Windows Server 2012", "Windows Server 2008 R2", "Windows Server 2008", "Windows Server 2003 R2", and "Windows Server 2003" refer to the following operating systems. Additionally, "Windows" is used to refer to all versions.
❏
Microso
❏ Microso
❏
Microso
❏ Microso
❏ Microso
❏
Microso
❏ Microso
❏ Microso
❏
Microso
❏ Microso
Win d o w s® 10 operating system
®
Win d o w s® 8.1 operating system
®
Win d o w s® 8 operating system
®
Win d o w s® 7 operating system
®
Win d o w s Vis ta® operating system
®
Win d o w s® XP operating system
®
Win d o w s® XP Professional x64 Edition operating system
®
Win d o w s Ser v e r® 2016 operating system
®
Win d o w s Ser v e r® 2012 R2 operating system
®
Win d o w s Ser v e r® 2012 operating system
®
9
User's Guide
About This Manual
❏ Microso® Win d o w s Ser v e r® 2008 R2 operating system
❏
Microso
❏ Microso
❏ Microso
Mac OS
In this manual, "Mac OS" is used to refer to macOS Sierra, OS X El Capitan, OS X Yosemite, OS X Mavericks, OS X Mountain Lion, Mac OS X v10.7.x, and Mac OS X v10.6.8.
Win d o w s Ser v e r® 2008 operating system
®
Win d o w s Ser v e r® 2003 R2 operating system
®
Win d o w s Ser v e r® 2003 operating system
®
10
User's Guide

Important Instructions

Important Instructions

Safety Instructions

Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future reference. Also, be sure to follow all warnings and instructions marked on the printer.
❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following
Web site to learn the meaning of the symbols.
http://support.epson.net/symbols
❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of
other cords with this printer or the use of the supplied power cord with other equipment may result in re or electric shock.
❏ Be sure your AC power cord meets the relevant local safety standard.
❏ Never disassemble, modify, or attempt to repair the power cord, plug, printer unit, scanner unit, or options by
yourself, except as specically explained in the printer's manuals.
❏ Unplug the printer and refer servicing to qualied service personnel under the following conditions:
e power cord or plug is damaged; liquid has entered the printer; the printer has been dropped or the casing damaged; the printer does not operate normally or exhibits a distinct change in performance. Do not adjust controls that are not covered by the operating instructions.
❏ Place the printer near a wall outlet where the plug can be easily unplugged.
❏ Do not place or store the printer outdoors, near excessive dirt or dust, water, heat sources, or in locations
subject to shocks, vibrations, high temperature or humidity.
❏ Take care not to spill liquid on the printer and not to handle the printer with wet hands.
❏ Keep the printer at least 22 cm away from cardiac pacemakers. Radio waves from this printer may adversely
aect the operation of cardiac pacemakers.
❏ If the LCD screen is damaged, contact your dealer. If the liquid crystal solution gets on your hands, wash them
thoroughly with soap and water. If the liquid crystal solution gets into your eyes, ush them immediately with water. If discomfort or vision problems remain aer a thorough ushing, see a doctor immediately.
❏ Avoid using a telephone during an electrical storm.
❏ Do not use a telephone to report a gas leak in the vicinity of the leak.
❏ e printer is heavy and should not be lied or carried by less than two people. When liing the printer, two or
more people should assume the correct positions as shown below.
may be a remote risk of electric shock from lightning.
ere
11
User's Guide
Important Instructions
❏ Be careful when you handle used ink supply units, as there may be some ink around the ink supply port.
❏ If ink gets on your skin, wash the area thoroughly with soap and water.
❏ If ink gets into your eyes, ush them immediately with water. If discomfort or vision problems continue aer
a thorough ushing, see a doctor immediately.
❏ If ink gets into your mouth, see a doctor right away.
❏ Do not disassemble the ink supply unit and the maintenance box; otherwise ink may get into your eyes or on
your skin.
❏ Do not shake ink supply units too vigorously; otherwise ink may leak from the ink supply units.
❏ Keep ink supply units and maintenance box out of the reach of children.

Printer Advisories and Warnings

Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this manual for future reference.

Advisories and Warnings for Setting Up the Printer

❏ Do not block or cover the vents and openings in the printer.
❏ Use only the type of power source indicated on the printer's label.
❏ Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and o.
❏ Avoid electrical outlets controlled by wall switches or automatic timers.
❏ Keep the entire computer system away from potential sources of electromagnetic interference, such as
loudspeakers or the base units of cordless telephones.
❏
power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place
e objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over. Be particularly careful to keep all the power-supply cords straight at the ends and the points where they enter and leave the transformer.
❏ If you use an extension cord with the printer, make sure that the total ampere rating of the devices plugged into
the extension cord does not exceed the cord's ampere rating. Also, make sure that the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.
❏ If you plan to use the printer in Germany, the building installation must be protected by a 10 or 16 amp circuit
breaker to provide adequate short-circuit protection and over-current protection for the printer.
❏ When connecting the printer to a computer or other device with a cable, ensure the correct orientation of the
connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation may damage both devices connected by the cable.
❏ Place the printer on a at, stable surface that extends beyond the base of the printer in all directions. e printer
will not operate properly if it is tilted at an angle.
❏ Allow space above the printer so that you can fully raise the document cover.
❏ Leave enough space in front of the printer for the paper to be fully ejected.
❏ Avoid places subject to rapid changes in temperature and humidity. Also, keep the printer away from direct
sunlight, strong light, or heat sources.
12
User's Guide
Important Instructions

Advisories and Warnings for Using the Printer

❏ Do not insert objects through the slots in the printer.
❏ Do not put your hand inside the printer during printing.
❏ Do not touch the white at cable inside the printer.
❏ Do not use aerosol products that contain
❏ Do not move the print head by hand; otherwise, you may damage the printer.
❏ Be careful not to trap your ngers when closing the scanner unit.
❏ Do not press too hard on the scanner glass when placing the originals.
❏ Always turn the printer o using the
P
until the
❏ If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical
outlet.
light stops ashing.
ammable
P
button. Do not unplug the printer or turn o the power at the outlet
gases inside or around the printer. Doing so may cause

Advisories and Warnings for Transporting or Storing the Printer

❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down;
otherwise ink may leak.
❏ Before transporting the printer, make sure that the print head is in the home (far right) position, and the ink
supply units are installed.
Advisories and Warnings for Using the Printer with a Wireless
re.
Connection
❏ Radio waves from this printer may negatively aect the operation of medical electronic equipment, causing
them to malfunction. When using this printer inside medical facilities or near medical equipment, follow directions from the authorized personnel representing the medical facilities, and follow all posted warnings and directions on the medical equipment.
❏ Radio waves from this printer may negatively aect the operation of automatically controlled devices such as
automatic doors or re alarms, and could lead to accidents due to malfunction. When using this printer near automatically controlled devices, follow all posted warnings and directions on these devices.

Advisories and Warnings for Using the Touchscreen

❏
LCD screen may contain a few small bright or dark spots, and because of its features it may have an uneven
e brightness. ese are normal and do not indicate that it is damaged in any way.
❏ Only use a dry, so cloth for cleaning. Do not use liquid or chemical cleaners.
❏
exterior cover of the touchscreen could break if it receives a heavy impact. Contact your dealer if the panel
e surface chips or cracks, and do not touch or attempt to remove the broken pieces.
❏ Press the touchscreen gently with your nger. Do not press force or operate with your nails.
❏ Do not use sharp objects such as ball point pens or sharp pencils to perform operations.
13
User's Guide
Important Instructions
❏ Condensation inside the touchscreen due to abrupt changes in temperature or humidity may cause
performance to deteriorate.

Protecting Your Personal Information

When you give the printer to someone else or dispose of it, erase all the personal information stored in the printer's memory by selecting the menus on the control panel as described below.
Settings > General Settings > System Administration > Restore Default Settings > Clear All Data and Settings
14
User's Guide

Printer Basics

Printer Basics

Part Names and Functions

ADF (Automatic Document Feeder) cover
A
(F)
ADF edge guides Feeds originals straight into the printer. Slide to the edges of the
B
ADF input tray Feeds originals automatically.
C
ADF output tray Holds originals ejected from the ADF.
D
Paper cassette 1 or Paper cassette (C1) Loads paper.
E
Paper cassette 2 (C2) Optional paper cassette unit.
F
Open when removing jammed originals in the ADF.
originals.
Loads paper.
15
User's Guide
Printer Basics
Edge guides Feeds the paper straight into the printer. Slide to the edges of the
A
paper.
Paper support Supports loaded paper.
B
Feeder guard Prevents foreign substance from entering the printer. Usually keep
C
this guard closed.
Rear paper feed (B) Loads paper.
D
Output tray Holds the ejected paper.
E
Edge guides Feeds the paper straight into the printer. Slide to the edges of the
F
paper.
Paper cassette Loads paper.
G
16
User's Guide
Printer Basics
Document cover Blocks external light while scanning.
A
Scanner glass Place the originals.
B
Control panel Operates the printer.
C
You can change the angle of the control panel.
External interface USB port Connects memory devices.
D
17
User's Guide
Printer Basics
Scanner unit (J) Scans placed originals. Open when removing jammed paper inside
A
the printer.
Print head Fires ink.
B
Ink supply unit tray Sets an ink supply unit.
C
Front cover (A) Open when replacing ink supply units.
D
Front cover lock Locks the front cover.
E
18
User's Guide
LAN port Connects a LAN cable.
A
USB port Connects a USB cable.
B
LINE port Connects a phone line.
C
EXT. port Connects external phone devices.
D
AC inlet Connects the power cord.
E
Rear Cover (D) Open when removing jammed paper.
F
Rear Cover (E) Open when removing jammed paper.
G
Maintenance box cover (H) Open when replacing the maintenance box.
H

Control Panel

Printer Basics
A
B
C
D
E
F
G
H
I
Turns the printer on or o.
Unplug the power cord when the power light is o.
Pass a smart device over this mark to print or scan from the smart device directly.
Turns on when received documents that have not yet been read, printed, or saved, are stored in the printer's memory.
Displays the home screen.
Displays menus and messages.
Logs o from the printer when Access Control is enabled.
When Access Control is disabled, this is also disabled.
Displays the Help screen.
You can check solutions to problems from here.
Stops the current operation.
Pauses the current printing job and allows you to interrupt another job. However, you cannot interrupt a new job from the computer.
Press this button again to restart a paused job.
19
User's Guide
Printer Basics
J
K
L
M
N
O
Resets the current settings to user default settings. If user default settings have not been made, resets to the factory default.
Displays the Paper Setting screen. You can select the paper size and paper type settings for each paper source.
Displays the Job/Status menu. You can check the printer's status and job history.
The error light on the left ashes or turns on when an error occurs.
The data light on the right
Enters numbers, characters, and symbols.
Displays the Contacts list. You can register, edit or delete the contacts.
Clears number settings such as the number of copies.
Basic Screen
when the printer is processing data. It turns on when there are queued jobs.
ashes
Conguration
Indicates items that have been setup for the printer as icons. Select each icon to check the current settings or access
A
each setting menu.
Displays each menu. You can add or change the sequence.
B
Indicates an ongoing job and the printer's status. Select message to display the Job/Status menu.
C
Displays the date and time when the printer is not working or there are no errors.
Switch tabs.
D
Indicates the setting items. Select each item to set or change the settings.
E
The grayed out items are not available. Select the item to check why they are unavailable.
Execute the current settings. Available functions vary depending on each menu.
F

Icons displayed in the LCD Screen

e following icons are displayed on the LCD screen depending on the printer's status.
20
User's Guide
Printer Basics
Displays the Printer Status screen.
You can check the approximate ink levels and the approximate service life of the maintenance box.
Indicates the network connection status.
Select the icon to check and change the current settings. This is the shortcut for the following menu.
Settings > General Settings > Network Settings > Wi-Fi Setup
The printer is not connected to a wired (Ethernet) network or unset it.
The printer is connected to a wired (Ethernet) network.
The printer is not connected to a wireless (Wi-Fi) network.
The printer is searching for SSID, unset IP address, or having a problem with a wireless (Wi-Fi) network.
The printer is connected to a wireless (Wi-Fi) network.
The number of bars indicates the signal strength of the connection. The more bars there are, the stronger the connection.
The printer is not connected to a wireless (Wi-Fi) network in Wi-Fi Direct (Simple AP) mode.
The printer is connected to a wireless (Wi-Fi) network in Wi-Fi Direct (Simple AP) mode.
Displays the Device Sound Settings screen. You can set Mute and Quiet Mode.
You can also access the Sound menu from this screen. This is the shortcut for the following menu.
Settings > General Settings > Basic Settings > Sound
Indicates whether or not Quiet Mode is set for the printer. When this feature is enabled, the noise made by printer operations is reduced, but print speed may slow down. However, noises may not be reduced depending on the selected paper type and print quality.
Indicates that Mute is set for the printer.
Select the icon to enter sleep mode. When the icon is grayed out, the printer cannot enter sleep mode.
Indicates that the user restriction feature is enabled. Select this icon to log in to the printer. You need to select a user name and then enter a password. Contact your printer administrator for login information.
Indicates that a user with access permission has logged in.
Select the icon to logout.
Displays the Fax Data Information screen.
Indicates that the settings have been changed from the user default or the factory default.
Indicates that there is additional information. Select the icon to displays the message.
Indicates a problem with the items. Select the icon to check how to solve the problem.
Indicates that there is data that has not yet been read, printed, or saved. The number displayed indicates the number of data items.
21
User's Guide
Printer Basics
Related Information
& “Network Settings” on page 52 & “Sound:” on page 48

Touch Screen Operations

e touchscreen is compatible with the following operations.
Ta p Press or select the items or the icons.
Flick
Slide
Scroll the screen swiftly.
Hold and move the items around.

Entering Characters

You can enter characters and symbols by using on-screen keyboard when you register a contact, make network settings, and so on.
Note:
Available icons vary depending on the setting item.
22
User's Guide
Printer Basics
A
B
C
D
E
F
G
H
I
Indicates the character count.
Moves the cursor to the input position.
Switches between upper case and lower case or numbers and symbols.
Switches the character type. You can enter alphanumerics and symbols.
Switches the character type. You can enter alphanumerics and special characters such as umlauts and accents.
Enters frequently used email domain addresses or URLs by simply selecting the item.
Enters a space.
Enters character.
Deletes a character to the left.
Job/Status Screen Conguration
Press the button to display the Job/Status menu. You can check the status of the printer or the jobs.
Switches the displayed lists.
A
Filter the jobs by functional.
B
When Active is selected, displays the list of ongoing jobs and jobs waiting to be processed.
C
When Log is selected, displays the job history.
You can cancel jobs or check the error code displayed in the history when the job has failed.
Indicates the approximate ink levels.
D
Indicates the approximate service life of the maintenance box.
E
Displays any errors that have occurred in the printer. Select the error from the list to display the error message.
F
Related Information
& “Error Code on the Status Menu” on page 182
23
User's Guide
Printer Basics

Viewing Animations

You can view animations of operating instructions such as loading paper or removing jammed paper on the LCD screen.
❏ Ta p
on the right of the LCD screen: Displays the help screen. Tap How To and select the items that you want
to view.
❏ Select How To at the bottom of the operation screen: Displays the context-sensitive animation.
Indicates the total number of steps and the current step number.
A
In the example above, it shows step 2 from 4 steps.
Returns to the previous step.
B
Indicates your progress through the current step. The animation repeats when the progress bar reaches the end.
C
Moves to next step.
D
24
User's Guide

Preparing the Printer

Preparing the Printer

Loading Papers

Available Paper and Capacities

Epson recommends using genuine Epson paper to ensure high-quality printouts.
Genuine Epson Paper
Note:
Genuine Epson paper is not available when printing with the Epson universal printer driver.
Media Name Size Loading Capacity (Sheets) 2-Sided Print-
ing
Epson Bright White Ink Jet Pa­per
Epson Ultra Glos­sy Photo Paper
Epson Premium Glossy Photo Pa­per
Epson Premium Semigloss Photo Paper
Epson Photo Pa­per Glossy
Paper Cassette 1
A4 200 400 50
A4, 13×18 cm (5×7 in.), 10×15 cm (4×6 in.)
A4, 13×18 cm (5×7 in.), 16:9 wide size (102×181 mm), 10×15 cm (4×6 in.)
A4, 10×15 cm (4×6 in.)
A4, 13×18 cm (5×7 in.), 10×15 cm (4×6 in.)
50 – 20 –
50 – 20 –
50 – 20 –
50 – 20 –
Paper Cassette 2
Rear Paper Feed
Auto, Manual
*
Epson Matte Pa­per-Heavyweight
Epson Double-Si­ded Matte Paper
Epson Photo Quality Ink Jet Paper
* Only use the rear paper feed to print 2-sided print jobs manually. You can load up to 30 sheets for paper with one side
already printed.
A4 50 – 20 –
A4 20 – 20 –
A4 80 – 70 –
25
User's Guide
Preparing the Printer
Note:
❏ e availability of paper varies by location. For the latest information on paper available in your area, contact Epson
support.
❏ When printing on genuine Epson paper at a user dened size, only Standard or Normal print quality settings are
available. Although some printer drivers allow you to select a better print quality, the printouts are printed using Standard or Normal.
Commercially Available Paper
Note:
Half letter, SP1 (210×270 mm), SP2 (210×149 mm), SP3 (100×170 mm), SP4 (130×182 mm), SP5 (192×132 mm) and 16K (195×270 mm) sizes are not available when printing with the PostScript printer driver.
26
User's Guide
Preparing the Printer
Media Name Size Loading Capacity (Sheets or Envelopes) 2-Sided Print-
ing Paper Cassette 1
Paper Cassette 2
Rear Paper Feed
Plain paper, Copy paper
Letterhead
Recycled paper
Color paper
Preprinted paper
High quality plain paper
*3
Letter
, A4, Ex-
*3
ecutive
, B5, A5, SP1 (210×270 mm), 16K (195×270 mm)
Legal, 8.5×13 in, Half letter
*3
, A6, B6, SP2 (210×149 mm)
SP3 (100×170 mm), SP4 (130×182 mm), SP5 (192×132 mm)
User Dened
*3
(mm)
89×127 to 100×148
User Dened
*3
(mm)
100×148 to 148×210
215.9×297 to
355.6
Up to the line indicated by the symbol on the edge guide.
Up to the line indicated by the symbol on the edge guide.
Up to the line in-
–80
dicated by the
symbol on the edge guide.
Up to the line in-
–80
dicated by the
symbol on the edge guide.
Up to the line indicated by the symbol on the edge guide.
80
80
80
Auto, Manual
*1*2
Manual
*1*2
Manual
*1*2
Manual
*1*2
Manual
*1*2
User Dened (mm)
148×210 to
215.9×297
User Dened (mm)
64 to 89×127
User Dened (mm)
215.9×355.6 to 6000
*3
Up to the line indicated by the
80
Auto, Manual
*1*2
symbol on the edge guide.
*3
*3
––80
––1Manual
Manual
*2
27
User's Guide
Preparing the Printer
Media Name Size Loading Capacity (Sheets or Envelopes) 2-Sided Print-
ing Paper Cassette 1
Paper Cassette 2
Rear Paper Feed
Thick paper
(91 to 160 g/m)
*3
Letter
, A4, Ex-
*3
ecutive
, B5, A5, SP1 (210×270 mm), 16K (195×270 mm)
Legal, 8.5×13 in, Half letter
*3
, A6, B6, SP2 (210×149 mm)
SP3 (100×170 mm), SP4 (130×182 mm), SP5 (192×132 mm)
User Dened
*3
(mm)
89×127 to 100×148
User Dened
*3
(mm)
100×148 to 148×210
215.9×297 to
355.6
90 250 30
90 250 30
90 – 30
90 – 30
90 250 30
Auto, Manual
*1*4
Manual
*1*4
Manual
*1*4
Manual
*1*4
Manual
*1*4
User Dened (mm)
148×210 to
215.9×297
User Dened (mm)
64 to 89×127
User Dened (mm)
215.9×355.6 to
1117.6
*3
*3
*3
90 250 30
––30
Auto, Manual
Manual
––1Manual
*1*4
*4
28
User's Guide
Preparing the Printer
Media Name Size Loading Capacity (Sheets or Envelopes) 2-Sided Print-
ing Paper Cassette 1
Paper Cassette 2
Rear Paper Feed
Thick paper
(161 to 256 g/m)
Envelope Envelope #10,
Legal, 8.5×13 in,
*3
Letter
, A4, Ex-
*3
ecutive Half letter
B6, SP1 (210×270 mm), SP2 (210×149 mm), SP3 (100×170 mm), SP4 (130×182 mm) , SP5 (192×132 mm), 16K (195×270 mm)
User Dened (mm)
64×127 to
215.9×355.6
User Dened (mm)
215.9×355.6 to
1117.6
Envelope DL, En­velope C6
, B5, A5,
*3
, A6,
––30
*3
*3
––30
––1Manual
10 – 10 –
Manual
Manual
*4
*4
Envelope C4 – – 1 –
*1 Only use the rear paper feed to print 2-sided print jobs manually.
*2 You can load up to 30 sheets for paper with one side already printed.
*3 Only printing from computer is available.
*4 You can load up to 5 sheets for paper with one side already printed.
Related Information
& “Part Names and Functions” on page 15
Paper Handling Precautions
❏ Read the instruction sheets supplied with the paper.
29
User's Guide
Preparing the Printer
❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the
printable side.
❏ If the paper is curled,
paper may cause paper jams and smears on the printout.
❏ Do not use paper that is wavy, torn, cut, folded, damp, too thick, too thin, or paper that has stickers stuck to it.
Using these types of paper causes paper jams and smears on the printout.
❏ Make sure you are using long-grain paper. If you are not sure what type of paper you are using, check the paper
packaging or contact the manufacturer to
Related Information
& “Printer Specications” on page 221
it or curl it slightly in the opposite direction before loading. Printing on curled
atten
conrm
the paper
specications.

Loading Paper in the Paper Cassette

Note:
If the optional paper cassette unit is installed, do not pull out two paper cassettes at the same time.
30
Loading...
+ 209 hidden pages
Buy Points How it Works FAQ Contact Us Questions and Suggestions Privacy Policy Cookie Policy Terms of Use