Epson C11CE17001A0 User Manual

User's Guide

CMP0056-01 EN

SC-P20000 Series/SC-P10000 Series User's Guide

Copyrights and Trademarks

No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The information contained herein is designed only for use with this Epson printer. Epson is not responsible for any use of this information as applied to other printers.

Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.

Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.

Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko Epson Corporation.

, Epson UltraChrome®, EPSON EXCEED YOUR VISION, EXCEED YOUR VISION and their logos are registered trademarks or

EPSON

trademarks of Seiko Epson Corporation.

Microsoft

Apple

Intel

PowerPC

Adobe, Adobe RGB (1998), Lightroom, Photoshop, PostScript Incorporated in the United States and/or other countries.

General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.

, Windows® and Windows Vista® are registered trademarks of Microsoft Corporation.

, Macintosh®, and Mac OS® are registered trademarks of Apple Inc.

is a registered trademark of Intel Corporation.

is a registered trademark of International Business Machines Corporation.

3™, and Reader are either registered trademarks or trademarks of Adobe Systems

SC-P20000 Series/SC-P10000 Series User's Guide

Contents

Copyrights and Trademarks

Introduction

Important Safety Instructions................. 6

The symbols on the product ................ 6

When choosing a place for this product. . . . . . . . 6

When setting up this product............... 6

When using this product................... 7

When handling the ink cartridges............ 7

Note on this Guide......................... 7

Meaning of Symbols...................... 7

Illustrations............................ 8

Operating System Versions................. 8

Printer Parts.............................. 9

Front................................. 9

Inside................................ 11

Side/Back............................. 13

Roll paper adapter....................... 15

Control panel.......................... 15

Screen View........................... 17

Features................................ 19

Realizing High Resolution and Productivity. . . . 19

Superior Ease of Use..................... 19

Various Options........................ 20

Notes on Usage and Storage.................. 21

Installation space....................... 21

Notes when using the printer............... 21

Notes when not using the printer............ 21

Notes on handling ink cartridges............ 22

Notes on handling paper.................. 22

Introducing the Software.................... 24

Software on the Disc..................... 24

Software on the Website.................. 27

Remote Manager........................ 28

Starting and Closing Software................ 28

Starting.............................. 28

Closing............................... 28

Uninstalling Software...................... 29

Windows............................. 29

Mac OS X............................. 29

Basic Operations

Loading and Removing the Roll Paper.......... 30

Attaching the Roll Paper Adapter............ 30

Loading Roll Paper...................... 32

Cutting the roll paper.................... 34

Removing Roll Paper..................... 35

Loading and Removing Cut Sheets............. 37

Loading Cut Sheets...................... 37

Removing Cut Sheets.................... 39

Loading and Removing Poster Board........... 39

Loading Poster Board.................... 39

Removing Poster Board................... 41

Checking and Setting the Paper Type........... 42

Checking the Paper Type.................. 42

Paper Type Settings...................... 43

Replacing Paper.......................... 44

Using the Auto Take-up Reel Unit............. 45

Using the Control Panel.................. 45

Attaching the Roll Core................... 46

Attaching the Paper...................... 48

Using the Tensioner..................... 51

Removing Paper from the Auto Take-up Reel

Unit................................. 52

Storing the Sensor....................... 53

Using the Paper Basket..................... 54

Usage Position......................... 54

Storing the Cloth........................ 55

Basic Printing Methods..................... 56

Printing (Windows)..................... 56

Printing (Mac OS X)..................... 57

Canceling Printing (Windows)............. 59

Canceling Printing (Mac OS X)............. 60

Canceling Printing (from the Printer)........ 60

Printable area............................ 60

Roll Paper Printable Area................. 60

Cut Sheets Printable Area................. 61

Setting Power Saving....................... 62

Using the Optional Hard Disk Unit

Function Summary........................ 63

Extended functions...................... 63

Print Job Management................... 63

Data on a Hard Disk..................... 64

Saving Print Jobs.......................... 64

Viewing and Printing Saved Print Jobs.......... 66

SC-P20000 Series/SC-P10000 Series User's Guide

Contents

Using the Printer Driver(Windows)

Displaying the Settings Screen................ 67

Display from the Control Panel............. 67

Displaying Help.......................... 68

Click the Help Button to Display............ 68

Right-click on the item you want to check and

display............................... 68

Customizing the Printer Driver............... 69

Saving various settings as your Select Settings

.................................... 69

Adding a Paper Type .................... 69

Rearranging display items................. 71

Summary of the Utility Tab.................. 72

Using the Printer Driver(Mac OS X)

Displaying the Settings Screen................ 74

Displaying Help.......................... 74

Using Presets............................ 74

Saving to Presets........................ 74

Deleting from Presets.................... 75

Using Epson Printer Utility 4................. 76

Starting Epson Printer Utility 4............. 76

Epson Printer Utility 4 Functions............ 76

Printing Varieties

Auto Color Adjustment by PhotoEnhance

(Windows Only).......................... 77

Correct color and print..................... 78

Printing Black and White Photos.............. 81

Borderless Printing........................ 84

Types of Borderless Printing Methods........ 84

Supported Paper........................ 84

About Roll Paper Cutting................. 85

Setting Procedures for Printing............. 86

Enlarged/Reduced Printing.................. 88

Fit to Page/Scale to fit paper size............ 89

Fit to Roll Paper Width(Windows Only)...... 90

Custom Scale Setting..................... 91

Multi-Page Printing....................... 92

Poster Printing (Enlarge to cover several sheets

and print - Windows only).................. 94

Setting Procedures for Printing............. 94

Joining the output paper together........... 96

Printing at Non-Standard Sizes............... 99

Banner printing (on roll paper).............. 101

Layout Manager(Windows Only)............. 103

Setting Procedures for Printing............ 104

Saving and Recalling Settings.............. 106

Color Management Printing

About Color Management.................. 107

Color Management Print Settings............ 107

Setting profiles........................ 108

Setting color management with the applications

..................................... 108

Setting color management with the printer driver

..................................... 110

Color management printing by Host ICM

(Windows)........................... 110

Color management printing by ColorSync

(Mac OS X)........................... 111

Color management printing by Driver

ICM(Windows Only)................... 111

Using the Control Panel Menu

Menu Operations........................ 114

Menu List.............................. 115

Print Queues.......................... 115

Paper............................... 115

Maintenance.......................... 117

Setup............................... 117

Menu Descriptions....................... 121

Print Queues menu..................... 121

Paper menu.......................... 122

Maintenance menu..................... 126

Setup menu........................... 128

Maintenance

Maintaining the Print Head and so on......... 139

Maintenance Operations................. 139

Checking for clogged nozzles.............. 140

Cleaning the print head.................. 141

Adjusting print misalignments (Head

Alignment)........................... 143

Paper Feed Adjust...................... 146

Replacing Consumables.................... 148

Replacing Ink Cartridges................. 148

Replacing Maintenance Boxes............. 150

Replacing the Cutter.................... 151

Cleaning the Printer...................... 153

Cleaning the outside.................... 153

Cleaning the inside..................... 153

SC-P20000 Series/SC-P10000 Series User's Guide

Contents

Problem Solver

What to do When a Message is Displayed. . . . . . . 155

When a Maintenance Call/Service Call Occurs. . . 159

Troubleshooting......................... 160

You cannot print (because the printer does not

work)............................... 160

The printer sounds like it is printing, but

nothing prints......................... 162

The prints are not what you expected........ 162

Feeding or ejecting problems.............. 170

Others.............................. 172

Appendix

Options and Consumable Products........... 175

Epson Special Media.................... 175

Ink cartridges......................... 175

Others.............................. 176

Supported Media......................... 178

Epson Special Media Table............... 178

Supported Commercially Available Paper..... 191

Before Printing on Commercially Available

Paper............................... 193

Notes When Moving or Transporting the Printer

..................................... 195

Settings when transporting/storing in an

environment of -10°C or less.............. 195

Notes When Moving the Printer........... 196

Notes on Transporting.................. 196

Notes when reusing the printer............ 197

System Requirements..................... 198

System Requirements of the Printer Driver. . . . 198

Specifications Table....................... 199

Standards and Approvals................. 200

Help for Users in the Philippines........... 205

Software License Terms

OPEN SOURCE SOFTWARE LICENSE....... 206

Bonjour............................. 207

Other Software Licenses................... 212

Info-ZIP copyright and license............. 212

Where To Get Help

Technical Support Web Site................. 201

Contacting Epson Support.................. 201

Before Contacting Epson................. 201

Help for Users in North America........... 202

Help for Users in Europe................. 202

Help for Users in Australia............... 202

Help for Users in Singapore............... 203

Help for Users in Thailand................ 203

Help for Users in Vietnam................ 203

Help for Users in Indonesia............... 203

Help for Users in Hong Kong.............. 204

Help for Users in Malaysia................ 204

Help for Users in India.................. 204

SC-P20000 Series/SC-P10000 Series User's Guide

Introduction

Important Safety

Introduction

❏ Do not insert objects through the slots. Take care

not to spill liquid on this product.

❏ This product’s power cord is for use with this

product only. Use with other equipment may result in fire or electric shock.

Instructions

Read all of these instructions before using the printer. Also be sure to follow all warnings and instructions marked on the printer.

The symbols on the product

The symbols on this Epson product are used in order to ensure safety and proper use of the product and to prevent danger to customers and other persons, and property damage.

The symbols indicate the meaning below. Be sure that you completely understand the meaning of symbols on this product before using it.

Stand-by

Caution/Hot surface

Caution/Keep hands clear

❏ Connect all equipment to properly grounded

power outlets. Avoid using outlets on the same circuit as copiers or air control systems that regularly switch on and off.

❏ Avoid electrical outlets controlled by wall

switches or automatic timers.

❏ Keep the entire computer system away from

potential sources of electromagnetic interference, such as loudspeakers or the base units of cordless telephones.

❏ Use only the type of power source indicated on

the product’s label.

❏ Use only the power cord that comes with this

product. Use of another cord may result in fire or electric shock.

❏ Do not use a damaged or frayed power cord.

❏ Be sure your power cable meets relevant safety

standards of the area where you plan to use it.

When choosing a place for this product

❏ Place this product on a flat, stable surface that is

larger than this product. This product will not operate properly if it is tilted or at an angle.

❏ Avoid places subject to rapid changes in

temperature and humidity. Also keep it away from direct sunlight, strong light, or heat sources.

❏ Avoid places subject to shocks and vibrations.

❏ Keep this product away from dusty areas.

When setting up this product

❏ Do not block or cover the openings in this

product’s cabinet.

❏ Connect all equipment to properly grounded

power outlets.

❏ If you use an extension cord with this product,

make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord’s ampere rating. Also, make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet’s ampere rating.

❏ Do not attempt to service this product yourself.

❏ Unplug this product and refer servicing to

qualified service personnel under the following conditions: The power cord or plug is damaged; liquid has entered the product; the product has been dropped or the cabinet damaged; the product does not operate normally or exhibits a distinct change in performance.

SC-P20000 Series/SC-P10000 Series User's Guide

Introduction

❏ If you plan to use the printer in Germany, observe

the following: To provide adequate short-circuit protection and over-current protection for this printer, the building installation must be protected by a 10 or 16 amp circuit breaker.

❏ If damage occurs to the plug, replace the cord set

or consult a qualified electrician. If there are fuses in the plug, make sure you replace them with fuses of the correct size and rating.

When using this product

❏ Do not put your hand inside this product or

touch the ink cartridges during printing.

❏ Do not put your hand inside this product or

touch the printer head during printing.

❏ Do not put your hand inside this product or

touch the white flat cable during printing.

❏ Do not move the print heads by hand; otherwise

you may damage this product.

❏ Use up the ink cartridge within a year of

installation for best results.

❏ Do not dismantle the ink cartridges or try to refill

them. This could damage the print head.

❏ Do not touch the IC chip on the side of the

cartridge. This may affect normal operation and printing.

❏ The IC chip on this ink cartridge retains a variety

of cartridge-related information, such as the ink cartridge status, so that the cartridge may be removed and reinserted freely. However, each time the cartridge is inserted, some ink is consumed because the printer automatically performs a reliability check.

❏ If you remove an ink cartridge for later use,

protect the ink supply area from dirt and dust, and store it in the same environment as this product. Note that there is a valve in the ink supply port, making covers or plugs unnecessary, but care is needed to prevent the ink from staining items that the cartridge touches. Do not touch the ink supply port or surrounding area.

❏ Always turn the product off using the Power

button on the control panel. When this button is pressed, the Power light flashes briefly then goes off. Do not unplug the power cord or turn off the product until the Power light stops flashing.

❏ Before moving the printer or installing optional

accessories, unplug all power cables to completely turn off the power.

When handling the ink cartridges

❏ Keep ink cartridges out of the reach of children

and do not drink.

❏ If ink gets on your skin, wash it off with soap and

water. If it gets in your eyes, flush them immediately with water.

❏ Before installing the new ink cartridge in the

printer, shake it back and forth horizontally in five centimeter movements about 15 times within five seconds.

Note on this Guide

Meaning of Symbols

Warning:

Caution:

Important:

Note:

Warnings must be followed to avoid serious bodily injury.

Cautions must be followed to avoid damage to this product or bodily injury.

Important contains important information on the operation of this product.

Notes contain useful or additional information on the operation of this product.

❏ Use the ink cartridge before the date printed on

its package.

SC-P20000 Series/SC-P10000 Series User's Guide

Introduction

Illustrations

Unless otherwise noted, the illustrations in this documentation show the SC-P20000 Series.

Unless otherwise noted, the computer screenshots show the SC-P20000 Series.

Operating System Versions

In this documentation, the following abbreviations are used.

Windows

In this manual, "Windows" refers to "Windows 10", "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista", "Windows XP", "Windows Server 2012", "Windows Server 2008", and "Windows Server 2003".

Mac OS X

In this manual, "Mac OS X" refers to "OS X El Capitan", "OS X Yosemite", "OS X Mavericks", "OS X Mountain Lion", "OS X Lion", "Mac OS X v10.7.x", and "Mac OS X v10.6.8".

SC-P20000 Series/SC-P10000 Series User's Guide

Printer Parts

Front

Introduction

A Head maintenance cover

Open when cleaning around the print head.

U “Cleaning around the print head” on page 165

B Cartridge cover

On the left and right of the printer. Open when replacing ink cartridges.

U “Replacing Ink Cartridges” on page 148

C Support bar

Adjust this when using the auto take-up reel unit (optional) or the paper basket. When performing other operations, we recommend that this should be used in the storing position (at the back).

U “Using the Auto Take-up Reel Unit” on page 45

U “Using the Paper Basket” on page 54

D Casters

There are two casters on each stand. Lock the casters when using the printer.

E Maintenance box covers

Open these covers when replacing the Maintenance Box. There is no cover in the middle for the SC-P10000 Series.

U “Replacing Maintenance Boxes” on page 150

SC-P20000 Series/SC-P10000 Series User's Guide

Introduction

F Paper basket

Output from the printer collects in this basket, keeping the media clean and free of creases.

U “Using the Paper Basket” on page 54

G Poster board support

Lift this up and out when loading poster board. Ensures that poster board feeds smoothly.

U “Loading and Removing Poster Board” on page 39

H Control panel

U “Control panel” on page 15

I Alert lamp

This lamp lights or flashes when an error occurs.

Lights or flashes: An error occurred. The lamp lights or flashes depending on the type of error.

The control panel displays a description of the error. However, if the printer is turned off while the printer cover is open, the light flashes but no error description is displayed.

Off : No error.

J Roll paper cover

Cover to protect the roll paper. Close it when using the printer except when loading or removing roll paper.

K Roll rests

Use these to rest the roll paper temporarily when attaching or removing the roll paper adapter from the roll paper. This can be removed. See the following for more details.

U “Attaching the Roll Paper Adapter” on page 30

L Printer cover

Open this cover when cleaning the printer or clearing jams.

SC-P20000 Series/SC-P10000 Series User's Guide

Inside

Introduction

A Attachment container

Use this to store the print head protective material removed during setup, and for storing the hexagon wrench and so on.

B Maintenance Box

Absorbs waste ink that is discharged during cleaning and printing. Replace when a replacement message is displayed on the control panel.

There is no central maintenance box for the SC-P10000 Series.

U “Replacing Maintenance Boxes” on page 150

C Ink cartridges

Install cartridges into all slots.

U “Replacing Ink Cartridges” on page 148

D Roll lock lever

A lever that locks roll paper in place after the roll is attached to the adapter holder. Raise to unlock and lower to lock.

SC-P20000 Series/SC-P10000 Series User's Guide

Introduction

E Adapter holder

Attach the roll paper adapter in which roll paper has been set.

F Adapter guides

Guides for attaching roll paper. Move the roll paper adapter along these guides to attach it to the adapter holder.

U “Attaching the Roll Paper Adapter” on page 30

G Paper slot

The slot through which roll paper and cut sheets are loaded.

Load cut sheets one at a time.

H Print head

Fires ink through high density nozzles while moving left and right to print.

SC-P20000 Series/SC-P10000 Series User's Guide

Side/Back

Introduction

A Status light

The color indicates the network transmission speed.

Red : 100Base-T

Green: 1000Base-T

B LAN port

Connects the LAN cable.

C Data light

The network connection status and data reception are indicated by a lit or flashing light.

On : Connected.

Flashing: Receiving data.

D USB port

Use when connecting to a computer using a USB cable.

E Option port

Connects the auto take-up reel unit and so on.

SC-P20000 Series/SC-P10000 Series User's Guide

Introduction

F AC inlet

Connect the supplied power cable here.

G Option slot

Slot to connect the optional hard disk unit or Adobe PostScript 3 Expansion Unit.

H Vents

Vents air from inside the printer. Do not block the vents.

SC-P20000 Series/SC-P10000 Series User's Guide

Introduction

Roll paper adapter

Use the supplied roll paper adapter when loading roll paper onto the printer.

U “Attaching the Roll Paper Adapter” on page 30

A Adapter lock lever

Control panel

Lift to unlock, lower to lock. Unlock when attaching roll paper to the adapter, lock once the roll is attached.

B Size lever

Position according to the size of the roll core.

P button (power button)

Turns the power on and off.

P light (power light)

The printer’s operational status is indicated by a lit or flashing light

On : The power is on.

Flashing: The printer is receiving data or cleaning

the print head or performing other operations in the course of being shut down.

Off : The power is off.

C M button (Load/Remove Paper button)

SC-P20000 Series/SC-P10000 Series User's Guide

Introduction

Pressing this button displays the Load/Remove Paper menu. Instructions for loading or removing the paper can be displayed by highlighting either Remove Paper or the type of paper currently loaded and then pressing the Z button. Follow the on-screen instructions to load or remove the paper.

D Screen

Displays the printer's status, menus, error messages, and so on. U “Screen View” on

page 17

E Menu button

Displays the menu for the tab currently selected in the display.

U “Using the Control Panel Menu” on page 114

F y button (back button)

Press this button to go up one level in the menu hierarchy while menus are displayed. U “Menu

Operations” on page 114

l/r buttons (left and right arrow buttons)

❏ Use these buttons to select tabs. The selected tab is

highlighted and the content of the info display area is updated for the selected tab. U “Screen View” on page 17

❏ Use these buttons while menus are displayed to

position the cursor or delete characters when entering text for items such as Setting Name or IP Address.

❏ Displays the menu for the tab currently selected in

the display. U “Using the Control Panel Menu” on page 114

❏ Use this button while menus are displayed and an

item is highlighted to display the sub-menu.

❏ If this is pressed while a parameter is selected from

the Menu, the parameter is set or executed.

J button (Help button)

Except when printing is in progress, press this button to display the Help menu. Highlight an item and press the Z button to view help for the highlighted item.

K " button (Maintenance button)

Displays the Maintenance menu, which is used for nozzle checks, head cleaning, and so on.

U “Maintaining the Print Head and so on” on

page 139

L W button (pause/cancel button)

❏ The printer enters pause status if this is pressed

while printing. To release the pause status, press the W button again, or select Pause Cancel on the screen and then press the Z button. To cancel print jobs being processed, select Job Cancel on the screen and then press the Z button. When Check And Clean Nozzle is selected and you press the Z button, Check And Clean Nozzle is performed for Head Cleaning.

❏ Press this button while a menu or help is displayed

to close the menu or help and return the printer to ready status.

u/d buttons (Up/Down buttons)

❏ Press to select menu items and parameter while a

menu is displayed. U “Menu Operations” on page 114

❏ When roll paper is loaded, press to feed and rewind

the paper. Hold down d to feed up to 3 m. Hold down u to rewind up to 20 cm. Rewinding stops when the end of the roll reaches the print starting position. Release the button and then press it again to resume.

I Z button

M ) button (Feed/Cut Media button)

❏ This button is used with roll paper only. If the printer

is loaded with cut sheets or poster board, pressing this button will have no effect.

❏ It is used to manually cut roll paper using the built-in

cutter. U “Manual cut method” on page 34

SC-P20000 Series/SC-P10000 Series User's Guide

Introduction

Screen View

, : The Print Queues Tab

Print job information is displayed in the info display area.

When you press the Menu button, the Print Queues menu is displayed.

U “Print Queues menu” on page 121

The Info Display Area

The name of the job being printed is displayed when the printer driver is used.

If an optional hard disk unit or Adobe PostScript 3 Expansion Unit is installed, it also shows the number of held jobs, if any.

Important:

A flashing , icon indicates that an optional hard disk unit or Adobe PostScript 3 Expansion Unit is transmitting data to the printer. Do not disconnect the power cord or turn the printer off while the icon is flashing. Failure to observe this precaution could corrupt the data on the hard disk unit or Adobe PostScript 3 Expansion Unit.

A Messages

Displays the printer's status, operation, and error messages.

U “What to do When a Message is Displayed” on

page 155

B Tabs/Info Display Area

The tab/info display area contains the five tabs listed below.

Use the l/r buttons to select a tab.

Information on the selected tab is displayed in the info display area.

. :The Paper Tab

The information of loaded paper is displayed in the info display area.

When you press the Menu button, the Paper menu is displayed.

U “Paper menu” on page 122

The Info Display Area

Displays the Source and Media Type of the loaded paper.

When roll paper is used, it also displays the roll width. When Roll Paper Remaining is set to On, it shows the amount of roll paper remaining. When the length remaining reaches or falls below the value selected for Re- maining Alert, a the tab icon and an alert like that shown below is displayed to warn that the printer is nearing the end of the roll.

icon is displayed above

SC-P20000 Series/SC-P10000 Series User's Guide

Introduction

:The Ink Tab

Shows ink cartridge status in the info display area.

The Info Display Area

As shown in the following illustrations, the icon changes based on the status of the ink cartridge.

Normal Warning or error

1 Status indicators

: No error. The height of the

indicator changes with the level of ink remaining.

: Ink is low. You need to prepare a

new ink cartridge.

Y:Yellow

VM : Vivid Magenta

- : The Maintenance Tab

Displays Maintenance Box status in the info display area.

When you press the Menu button, the Maintenance menu is displayed.

U “Maintenance menu” on page 126

The Info Display Area

As shown in the following illustrations, the icon changes based on the status of the Maintenance Box.

Normal Warning or error

: Ink cartridge is expended; replace

with a new ink cartridge.

: An error occurred. Check the

message on the screen, and clear the error.

2 Ink color codes

VLM : Vivid Light Magenta

C:Cyan

GY : Gray

LGY : Light Gray

LC : Light Cyan

PK : Photo Black

MK : Matte Black

DGY : Dark Gray

1 Status indicators

: No error. The height of the

indicator corresponds to the amount of space.

: The Maintenance Box is

nearing the end of its service life. You need to prepare a new Maintenance Box.

: Maintenance Box is at the

end of its service life. Replace the Maintenance Box with a new one.

/ :The Setup Tab

Shows the specified IP address in the info display area.

When you press the Menu button, the Setup menu is displayed.

U “Setup menu” on page 128

SC-P20000 Series/SC-P10000 Series User's Guide

Introduction

Features

The main features of this printer are described below.

Realizing High Resolution and Productivity

The newly developed print heads and functions have achieved the industry's highest levels of definition and productivity for photos, fine art, and high resolution posters.

Newly developed print heads

The built-in 2.66 inch μTFP heads in a staggered arrangement have achieved a print resolution of 300 dpi suitable for printing

Amount of paper feed detection/ adjustment function

By implementing technology to reduce slight differences on the right and left when feeding roll paper, along with Epson's original sensor technology, we have drastically improved the precision for paper feeding. By realizing minute paper feeding control, we can prevent dips in printing precision caused by slight differences feeding and thereby achieve prints that are faithful to the original data. However, paper such as film that transmits light cannot be detected.

Multi-colored black ink system

Two black inks to suit your needs

You can use two types of black ink according to the media being used. Photo Black which realizes a smooth, professional finish on glossy paper, and Matte Black which increases black optical density using matte paper to suit the paper being used. The improved maximum density (Dmax) on photo black ink brings out delicate tone differences in gradations.

Three types of gray ink to improve the image quality

As well as Photo Black and Matte Black, the inclusion of three additions to the black ink system in the shape of Dark Gray, Gray and Light Gray, achieves the industry's highest level of gradations and delicate tone differences.

Superior Ease of Use

Spindle-free roll paper adapter makes loading roll paper a snap

The lack of a spindle makes it possible to load and remove roll paper even in environments where space is at a premium. Adding a roll paper stand to the printer has made installing the roll paper adapter simpler. This allows you to easily install the roll paper adapters to each end of the roll paper and load the paper.

U “Loading Roll Paper” on page 32

Pigmented inks with superior resistance

Pigment inks maintain more beautiful and more vibrant prints over a long period of time with their high light fastness. They are also extremely fade-resistant and can be safely displayed in direct light. Additionally, the high water and ozone resistance is not only ideal for photo printing, but also allows for store displays and banners, short-term outdoor displays of posters and so on. When you are printing for outdoor use, use lamination processing.

Ease of Maintenance

Since loading roll paper and replacing consumables, including ink cartridges, maintenance boxes, and cutters, can be performed from the front, you can place the printer against a wall. This means the printer does not have to be moved to allow rear maintenance access.

Auto nozzle check function

The new nozzle check function reduces time lost due to clogged nozzles, wasted paper or ink, and maintenance downtime. This allows you to print continuously without having to worry about clogged nozzles. This function features Printless Nozzle Check that allows you to check clogged nozzles from the control panel without using paper, and Check And Clean Nozzle that allows you to clean only logged nozzles automatically.

SC-P20000 Series/SC-P10000 Series User's Guide

Introduction

Improved color adjustment function (Epson Color Calibration Utility)

The Epson Color Calibration Utility software provided on the Epson homepage allows you to easily perform color calibration using the printer's built-in sensors.

Adjust all prints with one calibration

By saving the calibration data to the printer, you do not need to perform calibration for every paper type or mode. Also, you do not need to make individual calibrations when sharing the printer with multiple users.

Perform color management for multiple printers

You can perform color management for multiple printers that are the same model.

See the Epson Color Calibration Utility manual for details.

PostScript data printing

The installation of the Adobe PostScript 3 Expansion Unit allows you to print PostScript data accurately and stably. Hardware RIP is highly reliable and simple to use.

Improved energy efficiency with sleep mode and Power Off Timer

When no print jobs are being handled, or when no operation has been performed for some time, the printer enters sleep mode to reduce power consumption. Furthermore, if the Power Off Timer function is enabled, the printer automatically turns off to avoid wasting electricity. This function works if no print jobs are received and no operations are carried out for a specified duration of time, except when an error has occurred.

U “Setting Power Saving” on page 62

Various Options

Optimized printing (Hard disk unit)

When the hard disk unit is installed, print jobs can be saved, queued, and reprinted. Saved print jobs can also be printed from the printer's control panel. This reduces the time from starting your computer and printing from an application, as well as allowing you to reprint quickly.

U “Using the Optional Hard Disk Unit” on

page 63

SC-P20000 Series/SC-P10000 Series User's Guide

Notes on Usage and Storage

Introduction

paper's requirements are met. For more details, see the documentation supplied with the paper. Also, when operating in dry areas, air conditioned environment, or under direct sunlight, maintain the appropriate humidity.

Installation space

Make sure that you secure the following space, clear of any other objects, so that paper ejection and consumable replacement are not obstructed.

See the “Specifications Table” for the external dimensions of the printer.

U “Specifications Table” on page 199

* When printing on poster board, ensure that there is sufficient space both in front of and behind the printer.

U “Loading and Removing Poster Board” on

page 39

❏ Do not install the printer next to heat sources or

directly in the path of air from a ventilator or air conditioner. Failure to observe this precaution could result in the print head nozzles drying and clogging.

❏ The print head may not be capped (i.e., may not

move to the right-hand side) if an error occurs and the printer is turned off without first resolving the error. Capping is a function for automatically covering the print head with a cap (lid) to prevent the print head from drying out. In this case, turn on the power and wait a while until capping is performed automatically.

❏ When the power is on, do not remove the power

plug or cut the power at the breaker. The print head may not be capped properly. In this case, turn on the power and wait a while until capping is performed automatically.

❏ Even when the printer is not in use, some ink will

be consumed by head cleaning and other maintenance operations needed to keep the print head in good condition.

Notes when using the printer

Note the following points when using this printer to avoid breakdowns, malfunctions, and print quality decline.

❏ When using the printer, observe the operating

temperature and humidity range described in the "Specifications Table". U “Specifications Table” on page 199 Even when the conditions above are met, you may not be able to print properly if the environmental conditions are not suitable for the paper. Be sure to use the printer in an environment where the

Notes when not using the printer

If you are not using it, note the following points when storing the printer. If it is not stored correctly, you may not be able to print properly the next time it is used.

❏ If you do not print for a long time, the print head

nozzles may become clogged. We recommend that you print once a week to prevent the print head from clogging.

❏ The roller may leave an impression on paper that

is left in the printer. This can also cause wavy or curled paper resulting in paper feeding problems or the print head could be scratched. Remove any paper when storing.

SC-P20000 Series/SC-P10000 Series User's Guide

Introduction

❏ Store the printer after confirming that the print

head has been capped (the print head is positioned at the far right). If the print head is left uncapped for a long time, the print quality may decline.

Note:

If the print head is not capped, turn the printer on, and then turn it off.

❏ To prevent the accumulation of dust and other

foreign matter in the printer, close all covers before placing it in storage. If the printer will be not be used for an extended period, protect it with an anti-static cloth or other cover. The print head nozzles are very small, and they can become clogged easily if fine dust gets on the print head, and you may not be able to print properly.

❏ When turned on after an extended period of

disuse, the printer may automatically perform head cleaning to ensure print quality. Timer Cleaning U “Administrator Menu” on

page 137

❏ When transporting or storing the printer in an

environment of -10°C or less, make sure you perform Transportation/Storage from the Maintenance menu. Failure to observe this precaution could damage the print head. U “Maintenance menu” on page 126

❏ Ink cartridges that have been stored at low

temperatures for an extended period should be allowed to return to room temperature over a period of four hours.

❏ Do not touch the IC chips on the ink cartridges.

You may not be able to print properly.

❏ Install all ink cartridges into each slot. You cannot

print if any of the slots are empty.

❏ Do not leave the printer without ink cartridges

installed. The ink in the printer may dry, preventing it from printing as expected. Leave ink cartridges in all slots even while you do not use the printer.

❏ The ink level and other data are stored in the IC

chip, allowing cartridges to be used after being removed and replaced.

❏ To avoid getting dirt on the ink supply port, store

the removed ink cartridge properly. The ink supply port has a valve in it so it does not need to be capped.

❏ Removed ink cartridges may have ink around the

ink supply port, so be careful not to get any ink on the surrounding area when removing the cartridges.

❏ To maintain the quality of the print head, this

printer stops printing before ink cartridges are completely expended.

Notes on handling ink cartridges

Note the following points when handling ink cartridges to maintain good print quality.

❏ The supplied ink cartridges are for use during the

initial charging. Some ink is consumed for initial ink charging immediately after purchase before you can start printing. The supplied ink cartridges and Maintenance Box will require replacement relatively quickly.

❏ We recommend that ink cartridges be stored at

room temperature out of direct sunlight and used before the expiry date printed on the packaging.

❏ To ensure good results, use all the ink in the

cartridge within a year of installation.

❏ Although the ink cartridges may contain recycled

materials, this does not affect printer function or performance.

❏ Do not dismantle or remodel ink cartridges. You

may not be able to print properly.

❏ Do not drop or knock ink cartridges against hard

objects; otherwise, the ink may leak.

Notes on handling paper

Note the following points when handling and storing the paper. If the paper is not in good condition, print quality may decline.

Check the documentation supplied with each paper.

SC-P20000 Series/SC-P10000 Series User's Guide

Introduction

Notes on Handling

❏ Use Epson special media under normal room

conditions (temperature: 15 to 25°C, humidity: 40 to 60%).

❏ Do not fold the paper or scratch the surface of the

paper.

❏ Avoid touching the printable surface of the paper

with your bare hands. Moisture and oils from your hands can affect print quality.

❏ Handle paper by the edges. We recommend

wearing cotton gloves.

❏ Changes in temperature and humidity may cause

paper to become wavy or curled. Check the following points.

❏ Load the paper just before printing.

❏ Do not use wavy or curled paper.

For roll paper, cut off the wavy or curled parts and then load it again. For cut sheets, use new paper.

❏ Do not wet the paper.

❏ Do not throw away the paper packaging as you

can use it for storing the paper.

❏ Avoid locations that are subject to direct sunlight,

excessive heat, or humidity.

❏ Keep cut sheets in their original package after

opening, and keep them in a flat place.

❏ Make sure the printouts are completely dry before

folding of stacking; otherwise, the color may change where they touch (leaves a mark). These marks will disappear if they are separated immediately and dried; however, they will remain if not separated.

❏ If you put the printouts in an album before they

are completely dry, they may be blurred.

❏ Do not use a dryer to dry the printouts.

❏ Avoid direct sunlight.

❏ Prevent color distortion while displaying or

storing the printouts by following the instructions in the paper's documentation.

Note:

Typically, printouts and photos fade over time (color distortion) due to the effects of light and various constituents in the air. This also applies to Epson special media. However, with the correct storage method, the degree of color distortion can be minimized.

❏ See the documentation supplied with Epson special

media for detailed information on handling the paper after printing.

❏ The colors of photos, posters, and other printed

materials appear different under different lighting conditions (light sources

from this printer may also appear different under different light sources. * Light sources include sunlight, fluorescent light, incandescent light, and other types.

). The colors of printouts

❏ Remove roll paper that is not in use from the

printer. Rewind it correctly and then store it in the original packaging that came with the roll paper. If you leave the roll paper in the printer for a long time, its quality may decline.

Notes on handling printed paper

To maintain long lasting, high quality print results, note the following points.

❏ Do not rub or scratch the printed surface. If they

are rubbed or scratched, the ink may peel off.

❏ Do not touch the printed surface; Failure to

observe this precaution may cause ink to rub off.

SC-P20000 Series/SC-P10000 Series User's Guide

Introduction

Introducing the Software

As well as the printer driver, a variety of software packages are also provided such as Network easy configuration and plug-in software to add functionality to commercially available packages. You can install the software from the software disc supplied, or by downloading from the Epson website.

U “Software on the Disc” on page 24

U “Software on the Website” on page 27

There is also software that can be used over a network through a web browser without having to install it.

U “Remote Manager” on page 28

Software on the Disc

The supplied Software Disc contains the following software. For details on using the software, see the PDF manuals or the on-line help for the software in question.

Note:

You can upgrade the software supplied. Check for the latest versions on the Epson website.

http://www.epson.com

Software Name Explanation

Printer Driver

Epson Manual This software displays a list of the manuals already installed on the computer. You can

EPSON Software Updater This software checks the Web for update information for printer drivers and manuals,

Epson Network Utilities When a network connection is setup using the Setup Guide, network related modules

The printer driver is required when using the printer. Follow the steps in the Setup Guide to install.

U “Summary of the Printer Driver” on page 25

also select and check the manuals updated using EPSON Software Updater from here. Follow the steps in the Setup Guide to install.

and installs them if available. Follow the steps in the Setup Guide to install.

are installed.

See the Network Guide (PDF).

EpsonNet Config With this software, you can configure various network settings for the printer from

your computer. This is useful as it allows you to enter addresses and names using the keyboard.

Installation U “Installing individually” on page 26

EPSON LFP Remote Panel 2 Software for registering custom paper from a computer.

Installation U “Installing individually” on page 26

SC-P20000 Series/SC-P10000 Series User's Guide

Introduction

Summary of the Printer Driver

The main functions of the printer driver are described below.

❏ Converts print data received from applications

into printable data and sends it to the printer.

❏ Settings such as document size and print quality

can be adjusted from the settings dialogs.

Windows

Mac OS X

❏ Allows you to execute printer maintenance

functions to maintain print quality, check the printer's status, and so on.

Windows

You can save these settings and easily import or export these saved settings. U “Customizing the Printer Driver” on

page 69

You can easily import or export printer driver settings. U “Summary of the Utility Tab” on page 72

SC-P20000 Series/SC-P10000 Series User's Guide

Introduction

Mac OS X

Installing individually

Insert the software disc into the disk drive, and then follow the on-screen instructions.

Clear the checkboxes for any software that has already been installed.

Follow the on-screen instructions to install.

See the following for instructions on starting and closing the software.

U “Starting and Closing Software” on page 28

The screens displayed differ according to the operating system being used as shown below.

If there is no disk drive available, access http://

epson.sn/, and then search for this product.

Windows

Click Information for Manuals and Applications.

Check the folder containing the necessary software, and install.

Mac OS X

Select the necessary software, and then click Install.

SC-P20000 Series/SC-P10000 Series User's Guide

Introduction

Software on the Website

Aside from the software supplied on the software disc, the latest software versions for this printer can also be found on the Epson website. Download as required.

http://www.epson.com

Note:

Depending on your country or region, you may not be able to download software from the website.

For more details, contact your dealer or Epson Support.

For details on using the software, see the PDF manuals or the on-line help for the software in question.

See the following for instructions on starting and closing the software.

U “Starting and Closing Software” on page 28

Software Name Explanation

LFP HDD Utilities

Epson Print Layout This is a plug-in for Adobe Photoshop and Adobe Lightroom.

LFP Accounting Tool

Epson Color Calibration Utility Software that performs calibrations using the printer's built-in sensors.

CopyFactory

* Windows only

The Utility can be used to manage print jobs stored on the optional hard disk unit. Use this when connecting the printer directly to the computer using a USB cable.

❏ By operating with Adobe Photoshop and Adobe Lightroom, you can easily

perform color management.

❏ You can check the adjusted image for black-and-white photographs on the screen.

❏ You can save your preferred paper type and size and load them easily.

❏ You can easily layout and print photos.

This software provides total cost calculations for printed paper, job information, and so on.

This software allows you to make enlarged copies using an Epson scanner. Check for supported scanners on the Epson website.

SC-P20000 Series/SC-P10000 Series User's Guide

Introduction

Remote Manager

This software allows you to operate the printer from a computer over a network using the printer's built-in network interface. You can check the printer's status and configure network settings, in addition to managing the print jobs stored on the optional hard disk unit or Adobe PostScript 3 Expansion Unit. You can perform the following operations for stored print jobs.

❏ Cancel individual print queue

❏ Cancel individual hold queue

❏ Resume hold queue

Starting and Closing Software

Starting

You can start by using any of the following methods.

Double-click the shortcut icon on the desktop

Depending on the software being used, a shortcut icon may not be created during installation.

Starting from the menu

❏ Windows 8.1/Windows 8

Enter the software name in the search charm, and then select the icon displayed.

❏ Other than Windows 8.1/Windows 8

Click the Start button, click the installed software name from All Programs (All apps or Programs) or in the folder named EPSON, and then select the software you want to start.

Starting

Enter the printer's IP address in a computer web browser.

For more information, see the online help for Remote Manager.

❏ Mac OS X

Click the installed software name from Applications or the EPSON folder, and then select the software you want to start.

Click the icon on the desktop taskbar (Windows only)

Click the icon and select the software you want to start from the menu displayed.

Closing

The application can be closed using one of the following methods.

❏ Click the button (Exit, Close,

❏ Select Exit from the toolbar menu.

, and so on).

SC-P20000 Series/SC-P10000 Series User's Guide

Introduction

Uninstalling Software

Windows

Important:

❏ You must log in as an Administrator.

❏ In Windows 7/Windows Vista, if an

Administrator password or confirmation is requested, enter the password and then continue with the operation.

Turn off the printer, and unplug the interface

cable.

Go to the Control Panel and click Uninstall a

program from the Programs category.

Select the target printer icon, and then click OK.

Follow the on-screen instructions to continue.

When the delete confirmation message is displayed, click Yes.

Restart the computer if you are reinstalling the printer driver.

Mac OS X

Select the software you want to remove and

then click Uninstall/Change (or Change/ Remove/Add or remove).

You can remove EPSON Status Monitor 3 and the printer driver by selecting EPSON SC-XXXXX Printer Uninstall.

Select EPSON LFP Remote Panel 2 to remove EPSON LFP Remote Panel 2.

When reinstalling or upgrading the printer driver or other software, follow the steps below to uninstall the target software first.

Printer Driver

Use the "Uninstaller".

Downloading the Uninstaller

Download the Uninstaller from the Epson website.

http://www.epson.com/

Using the Uninstaller

Follow the instructions on the Epson website.

Other software

Drag and drop folder with the software name from the Applications folder into Trash to delete.

SC-P20000 Series/SC-P10000 Series User's Guide

Basic Operations

Loading and Removing the Roll Paper

Load roll paper after attaching the supplied roll paper adapters.

Caution:

❏ Roll paper is heavy and should not be carried

by just one person.

❏ Do not place your hand into the parts of the

support bar marked with labels. Failure to observe this precaution could result in your hand being caught in the mechanism and being injured.

Attaching the Roll Paper Adapter

Turn on the printer by pressing the P button.

Note:

After finishing operations, return the support bar to the storage position.

Important:

Insert the paper just before printing. The roller may leave an impression on paper that is left in the printer.

Note:

The paper that can be used in the printer is detailed in the following section.

U “Supported Media” on page 178

Move the roll rests so that they match the width

of the roll paper to load.

SC-P20000 Series/SC-P10000 Series User's Guide

Basic Operations

Note:

When removing the roll rests, hold down the button and remove them up and diagonally.

When installing, hook them into the printer cover, and press the button.

Move the size switch levers of the two supplied

roll paper adapters in accordance with the roll-core size of the roll paper to be loaded.

Place the roll paper on the roll rests.

Lift up the adapter lock lever to release the lock

on each of the two roll paper adapters.

SC-P20000 Series/SC-P10000 Series User's Guide

Basic Operations

Attach an adapter to each end of the roll.

Push the adapters in until they are fully inserted in the roll, with no gaps.

Lower the lock levers to lock the adapters in

place.

Loading Roll Paper

Buttons that are used in the following settings

Open the roll paper cover.

Confirm that the adapter holder lock lever is

raised.

SC-P20000 Series/SC-P10000 Series User's Guide

Basic Operations

Remove the roll paper from the roll stand, slide

the roll paper right until it contacts the adapter guide, and then slide the roll slowly inside.

Press the M button on the control panel.

Confirm that Roll Paper is highlighted in the display and press the Z button.

Note:

The cloth in the paper slot section may have been reversed by the paper which was previously loaded. If the cloth reverses, load the paper while pushing the reversed part down with the leading edge of the paper.

While lightly pressing the roll paper, lower the

lock lever, and press the Z button.

Make sure that the roll paper is free of slack

and the end is not folded, and then insert it into the paper slot.

When Auto Loading - ON

When roll paper is being inserted, a beep tone sounds. If you hear the sound, proceed to Step 6.

When Auto Loading - OFF

Pull the edge of the paper straight outside the printer as shown.

If the edge of the paper is not a horizontal or not cut cleanly, you can use the built-in cutter to make a cut in Step 6.

When Auto Loading is set to Off, you can cut the edge of the roll paper with the built-in cutter by pressing the Z button, and then pressing the ) button within 5 seconds.

Close the roll paper cover.

Check the media type.

U “Checking and Setting the Paper Type” on

page 42

SC-P20000 Series/SC-P10000 Series User's Guide

Basic Operations

Cutting the roll paper

The printer is equipped with a built-in cutter. You can cut roll paper after printing by using one of the following methods.

❏ Auto Cut:

The cutter cuts automatically at a determined position each time a page is printed in accordance with the setting of the printer driver or control panel menu.

❏ Manual cut:

The cutting position is specified on the control panel, and then the roll paper is cut. A cutline is printed for manual cutting and can be used as a guide when cutting paper using the built-in cutter.

Important:

Non-genuine Epson media types, such as those shown below, may not be cut cleanly by the built-in cutter. Furthermore, cutting the following media types may damage or reduce the lifetime of the built-in cutter.

❏ Fine art paper

❏ Canvas

Note:

❏ Disable printer driver Auto Cut and printer Auto

Cut options when using the auto take-up reel unit.

❏ It may take a while to cut the roll paper.

Setting from the printer driver

Set Auto Cut from the printer driver's Properties (or Printing preferences) screen - Roll Paper Option.

Setting from the printer

Use the l/r buttons of the control panel to select the / tab and press the Z button or Menu button. In the displayed Setup menu, select Printer Setup > Roll Paper Setup > Auto Cut > On. For manual cutting, select Off. The default setting is On.

U “Setup menu” on page 128

Manual cut method

When Off is selected in the printer driver or Off is selected for Auto Cut in the control panel, the paper can be cut in any location after printing as described below.

❏ Vinyl

❏ Matte poster board

❏ Adhesive paper

❏ Banner media

Cut these media types with commercially available scissors or a cutter in the following manner:

Keep the d button pressed to feed the paper so that the cut location is below the poster board support. Cut the paper using scissors or a third-party cutter.

Setting Auto Cut

You can specify the method either on the control panel or the printer driver. Note, however, that the setting selected with the printer driver takes priority when the printer driver is used.

Buttons that are used in the following settings

SC-P20000 Series/SC-P10000 Series User's Guide

Basic Operations

Press the ) button. While viewing the inside

of the printer through the window, hold down the d button until the cutting position reaches

the mark on the label.

Note:

To cut the paper using the built-in cutter, the distance from the cutting position to the edge of the paper needs to be 60 to 127 mm. The necessary length differs depending on the paper type and cannot be changed. If the necessary length has not been reached, paper is fed automatically leaving a margin. Use a commercially available cutter to remove the unnecessary margin.

Press the Z button.

The paper is cut by the built-in cutter.

Removing Roll Paper

This section describes how to remove and store roll paper after printing. The rollers may leave impressions on paper that is left in the printer.

Buttons that are used in the following settings

Confirm that the printer is ready and press the

M button.

The Load/Remove Paper menu will be displayed.

Press the d/u buttons to highlight Remove

Paper and press the Z button.

If On is selected for Roll Paper Remaining, the printer will automatically print a barcode.

The paper will automatically be rewound.

Once the paper is rewound and a beep sounds, the printer will display Press

paper.

Note: When the display shows Turn roll paper adapter to wind up roll paper, open the roll paper cover

and rewind the paper by hand.

and load

SC-P20000 Series/SC-P10000 Series User's Guide

Basic Operations

Open the roll paper cover.

Note:

When removing the roll paper, you can use the optional roll paper belt to prevent the roll paper from unwinding.

Lift the adapter lock levers on both sides to

release the roll paper adapters.

Remove the roll paper adapters.

Raise the roll lock lever.

Remove the roll paper from the adapter

holders, and place it in the roll rests.

After rewinding the roll paper carefully, store it in the original package.

Close the roll paper cover.

SC-P20000 Series/SC-P10000 Series User's Guide

Basic Operations

Loading and Removing Cut Sheets

The procedure for loading and positioning cut sheets varies with the thickness of the paper. Load paper that is 0.08 to 0.8 mm thick as cut sheets, and load paper thicker than 0.8 mm as poster board.

U “Loading Cut Sheets” on page 37

U “Loading Poster Board” on page 39

Caution:

Do not place your hand into the parts of the support bar marked with labels. Failure to observe this precaution could result in your hand being caught in the mechanism and being injured.

Important:

If the paper is wavy or curled, use new paper. If wavy or curled paper is loaded, this printer may not be able to recognize the paper size, feed the paper, or print correctly.

Buttons that are used in the following settings

Turn on the printer by pressing the P button.

Note:

After finishing operations, return the support bar to the storage position.

We recommend that you return the paper to its original package and store it flat, and take it out of the package just before you use it.

Loading Cut Sheets

Important:

Insert the paper just before printing. The roller may leave an impression on paper that is left in the printer.

Note:

The paper that can be used in the printer is detailed in the following section.

U “Supported Media” on page 178

Press the M button on the control panel./Press

the d/u button to highlight Cut Sheet and press the Z button.

SC-P20000 Series/SC-P10000 Series User's Guide

Basic Operations

Feed the paper into the paper slot with the

printable surface toward you.

Insert the paper into the paper slot, keeping its right edge aligned with the loading mark on the roll paper cover. Slide the paper in until it stops.

Important:

Insert all paper in portrait orientation. Inserting paper in landscape orientation may cause a decline in print quality.

Note:

❏ The cloth in the paper slot section may roll

up depending on the paper being loaded. If the cloth rolls up, load the paper while pushing the rolled up part down with the leading edge of the paper.

❏ For Epson Color Calibration Utility color

charts, insert the page from the top with the printed side facing up.

Check that "Press the Z on the screen." is

displayed, and then press the Z button.

The paper will be fed into the printer.

Note:

If paper does not feed correctly, try supporting it with your hands.

Check the media type.

U “Checking and Setting the Paper Type” on

page 42

SC-P20000 Series/SC-P10000 Series User's Guide

Basic Operations

Removing Cut Sheets

This section describes how to remove cut sheets when printing is complete.

Note:

To remove paper that was loaded but not used, press the M button and select Remove Paper.

Button that is used in the following settings

Loading and Removing Poster Board

This section describes how to load and remove poster board from 0.8 to 1.5 mm thick.

Caution:

Do not place your hand into the parts of the support bar marked with labels. Failure to observe this precaution could result in your hand being caught in the mechanism and being injured.

Note:

The paper that can be used in the printer is detailed in the following section.

U “Supported Media” on page 178

Confirm that the Paper Eject message is

displayed in the control panel.

Keeping a hand on the cut sheets to prevent them falling from the printer, press the Z button.

The paper will be fully ejected from the printer

and can then be removed by hand.

Loading Poster Board

Poster board requires space both behind and in front of the printer. The approximate amount of space required is shown below. If the printer is set up near a wall, make sure there is enough space at the rear.

Paper Size Front (a) Back (b)

A2 444 mm 69 mm

A1 691 mm 316 mm

B2 578 mm 203 mm

SC-P20000 Series/SC-P10000 Series User's Guide

Basic Operations

Paper Size Front (a) Back (b)

B1 880 mm 505 mm

24 x 30 inch 612 mm 237 mm

30 x 40 inch 866 mm 491 mm

Important:

Insert the paper just before printing. The roller may leave an impression on paper that is left in the printer.

Note:

The paper that can be used in the printer is detailed in the following section.

U “Supported Media” on page 178

Buttons that are used in the following settings

Turn on the printer by pressing the P button.

Note:

After finishing operations, return the support bar to the storage position.

Press the M button on the control panel./Press

the d/u button to highlight Poster Board and press the Z button.

Pull out while lifting the poster board support.

SC-P20000 Series/SC-P10000 Series User's Guide

Basic Operations

While aligning the edge of the board along the

inner projecting support, insert it with the printable side facing up.

Note:

If the paper gets stuck and cannot be inserted, remove it until you see the leading edge of the poster board, and then insert it again.

Align the right and leading edges of the paper

with the lines on the poster board support as shown in (2).

Insert the board, checking to be sure that it

passes under the rollers.

After positioning the media, press the Z

button.

The paper will be fed into the printer.

Check the media type.

U “Checking and Setting the Paper Type” on

page 42

Removing Poster Board

This section describes how to remove poster board when printing is complete.

Note:

To remove paper that was loaded but not used, press the M button and select Remove Paper.

SC-P20000 Series/SC-P10000 Series User's Guide

Basic Operations

Buttons that are used in the following settings

Confirm that the Paper Eject message is

displayed in the control panel.

Keeping a hand on the poster board to prevent

it falling from the printer, press the Z button.

Pull the poster board forward as shown in the

on-screen instructions.

After removing the poster board, press the Z

button.

Important:

Unless you are going to continue making poster board prints, store the poster board support.

Checking and Setting the Paper Type

Before you start printing, check the paper loaded in the printer on the control panel's screen, and if it differs, make settings again. If you print using settings that do not match the paper type, you may not obtain optimum print results for the paper type.

Checking the Paper Type

One of the following screens is displayed.

❏ Information screen

This is displayed when loading roll paper that does not have a printed barcode, or when loading cut sheets. Follow the steps below and then make settings. U “Paper Type Settings” on page 43

❏ Ready screen

This is displayed when loading roll paper that has a printed barcode. The barcode is read automatically, and the paper type and amount remaining are displayed. You can start printing quickly.

Note:

When Roll Paper Remaining is set to On from the Paper menu, a barcode is printed automatically on the edge of the paper when the roll paper is removed. The barcode is automatically read and settings adjusted the next time the paper is used, improving efficiency when multiple rolls of paper are used.

U “Paper” on page 115

SC-P20000 Series/SC-P10000 Series User's Guide

Basic Operations

Paper Type Settings

Buttons that are used in the following settings

Check the content displayed on the screen.

Check that Ready is displayed on the screen.

When printing continuously

Send the print data from the computer.

When using commercially available paper for the first time Perform Custom Paper Setting.

U “Before Printing on Commercially

Available Paper” on page 193

Note:

When the selected paper type in the printer and the printer driver differ, the following setting is applied.

❏ Genuine Epson paper is selected in the printer:

The printer driver setting is applied when printing.

❏ When custom paper is selected in the printer:

The printer setting is applied when printing.

When changing settings and printing

Use the d/u buttons to select Change Settings and press the Z button. Next, proceed to Step

When printing using the current settings With Keep Settings Above selected, press the

Z button, and then proceed to Step 4.

When using commercially available paper for the first time

You need to register custom paper information. With Keep Settings Above selected, press the Z button, and then proceed to Step 4.

Use the d/u buttons to select the Paper Type,

and then press the Z button.

Use the d/u buttons to select the paper name,

and then press the Z button.

When Roll Paper Remaining is set to On, use

the d/u buttons to set the roll paper length to

5.0 to 150.0 m, and then press the Z button.

You can set in increments of 0.5 m.

SC-P20000 Series/SC-P10000 Series User's Guide

Basic Operations

Replacing Paper

This section describes how to replace paper. The process for removing the paper differs depending on the type of paper currently loaded; follow the instructions displayed in the control panel.

Buttons that are used in the following settings

Note:

❏ When the display shows Turn roll paper

adapter to wind up roll paper, open the roll

paper cover and rewind the paper by hand.

❏ When switching roll paper to poster board,

the roll paper is not ejected.

Cut Sheets

Cut sheets are automatically ejected to the rear, where they can be removed by hand.

Poster Board

Poster board is partially ejected to the front. Supporting the board with one hand to prevent it falling, press the Z button and pull out the board.

If the next job will not use poster board, store the poster board support.

Confirm that the printer is ready and press the

M button.

The Load/Remove Paper menu will be displayed.

Press the d/u buttons to select the type of

paper used to replace the current paper, and then press the Z button.

The printer will eject the current paper.

The process for ejecting the paper varies with the type of paper loaded, as described below.

If On is selected for Roll Paper Remaining

Barcode printing will begin; when printing is complete, the roll will rewind automatically.

If Off is selected for Roll Paper Remaining

The roll rewinds automatically.

Follow the on-screen instructions to load the

paper for the next job.

SC-P20000 Series/SC-P10000 Series User's Guide

Basic Operations

Using the Auto Take-up Reel Unit

The auto take-up reel unit automatically takes up paper as it is printed. It improves efficiency for banners or large jobs involving continuous printing on roll paper.

The auto take-up reel unit is an optional item.

U “Options and Consumable Products” on

page 175

The auto take-up reel unit for this printer can take up paper in either of the directions shown below. Some types of paper may not support one or the other of these directions or may place restrictions on the take-up direction.

See the following section for information on take-up support and take-up direction.

Caution:

❏ Fix the roll core for the auto take-up reel unit

in place as described in the documentation. Dropping the roll core could cause injury.

❏ Be careful that your hands, hair, or other

objects do not get caught in the moving parts of the auto take-up reel unit. Failure to observe this precaution could result in injury.

❏ Do not place your hand into the parts of the

support bar marked with labels. Failure to observe this precaution could result in your hand being caught in the mechanism and being injured.

Important:

Confirm that the end of the roll is cut straight across. The unit will not function as expected if the end of the roll is wavy or curved.

U “Epson Special Media Table” on page 178

Printed side out Printed side in

Taking-up with printed side out places the printed surface on the outside of the roll.

Taking-up with printed side in places the printed surface on the inside of the roll.

Paper width that can be taken up

This differs from the width of paper that can be printed.

SC-P20000 Series: 406 mm (16 inches) to 1,626 mm (64 inches)

U “Manual cut method” on page 34

Note:

See the documentation supplied with the auto take-up reel unit for information on installation.

Using the Control Panel

This section describes how to use the control panel for the auto take-up reel unit.

SC-P10000 Series: 406 mm (16 inches) to 1,118 mm (44 inches)

A Power lamp

Displays the status of the auto take-up reel unit.

SC-P20000 Series/SC-P10000 Series User's Guide

Basic Operations

On : The auto take-up reel unit is

ready for use.

Flickering : The auto take-up reel unit is

in use.

Blinking : The auto take-up reel unit is

in power-saving mode.

Intermittent blinking

Off : The power is off.

B Auto switch

Selects the auto take-up direction.

Backward : The roll is taken up with the printable

Forward : The roll is taken up with the printable

: An error has occurred.

side in.

side out.

Important:

If the roll core is deformed or if the surface is damaged, it cannot be used to take up paper.

The direction the flange is installed on the auto take-up reel unit differs depending on the size of the roll core being used.

Check that the printer is in the following status.

❏ The printer is on and the power light on the auto

take-up reel unit is on

Off : The auto take-up reel unit does not

take up paper.

C Manual switch

Selects the manual take-up direction.

The selected option takes effect when the Auto switch is in the Off position.

Backward : The roll is taken up with the printable

side in.

The speed will increase after the button is pressed for more than three seconds.

Forward : The roll is taken up with the printable

side out.

The speed will increase after the button is pressed for more than three seconds.

Attaching the Roll Core

❏ Roll paper is loaded in the printer correctly

U “Loading Roll Paper” on page 32

❏ The support bar is stored

❏ The sensor on the stand is lowered, and the

casters on the front are parallel to the stand

Note:

If the inside sensor is at an angle to the floor and so on, taking-up will not be performed correctly. If the angle is too large, correct it so that it is flat as shown in the figure.

Use a roll core that is the same size as the roll paper being used to print.

SC-P20000 Series/SC-P10000 Series User's Guide

Basic Operations

❏ The cloth on the paper basket is stored.

U “Storing the Cloth” on page 55

Insert flange R into the roll core.

Insert the roll core over the protruding section of the flange until it contacts the surface of the flange.

Grip the tab of flange L on the same side of roll

core size to use, and then install it in the unit on the left of the printer.

Unlock the unit on which flange L is installed,

and then move it until it is to the left of the roll core width to install.

Install the roll core with the flange attached

into the unit on the right of the printer.

Align with the hexagonal joint, and insert until you hear it click into place.

SC-P20000 Series/SC-P10000 Series User's Guide

Basic Operations

Move the unit on the left of the printer, and

insert the flange in the end of the roll core.

Move the unit until the roll core contacts with the protruding section of the flange.

Buttons that are used in the following settings

Lock the unit.

Make sure that the roll core is fixed in place and cannot move around.

Attaching the Paper

This section describes how to attach roll paper to the auto take-up reel unit roll core.

The procedure varies with the take-up direction.

Important:

❏ Before proceeding, select Off for Auto Cut.

Using the auto take-up reel unit when On is selected will cause errors. U “Cutting the roll paper” on page 34

Press the M button on the control panel./Use

the d/u buttons to select Use Take-up Unit, and then press the Z button.

Paper is automatically ejected to the position of the roll core.

Note:

Paper is attached even if you do not follow the guide on the control panel. The procedure when not using the guide is almost the same, but you

need to hold down the d button to eject the necessary length of paper.

Tape the end to the roll core.

Place tape (commercially available) at the center and then at the left and right ends.

❏ Do not pull the paper wound around the roll

core forcibly when removing the roll paper. If the paper is pulled too hard, it could damage the auto take-up reel unit.

SC-P20000 Series/SC-P10000 Series User's Guide

Basic Operations

Printed side out

Printed side in

Check that the Auto switch on the auto take-up

reel unit is set to Off, and then press the Z button.

The paper is automatically ejected by the length wound around the roll core.

Note:

Place tape at more than three positions if the paper being used is thick or strong.

When you have finished sticking to the roll

core, press the r button.

Hold down the Manual button in the taking-up

direction to wind the paper around the roll core twice.

Printed side out: Forward

SC-P20000 Series/SC-P10000 Series User's Guide

Basic Operations

Printed side in: Backward

Press the Z button when paper has been

wound.

Match the tensioner to the width of the wound

paper.

U “Using the Tensioner” on page 51

Place the tensioner in the slack part of the roll

paper.

See the following section for information on paper that requires the tensioner.

U “Epson Special Media” on page 175

Printed side out

Paper is ejected automatically again.

Move the support bar to position A.

For the A position, see the label attached to the stand section.

Printed side in

Press the r button after moving the support bar.

SC-P20000 Series/SC-P10000 Series User's Guide

Basic Operations

Align flange R for the tensioner with the right

end of the paper.

Move flange L for the tensioner to create a gap

of approximately 5 mm from the left end of the paper.

Set the Auto to the taking-up direction.

Printed side out: Forward

Printed side in: Backward

When you installed the tensioner, press the r

button.

When you have set the Auto switch, press the

Z button.

Using the Tensioner

Make sure you use a tensioner when taking-up the following paper with printed side in.

❏ Premium Glossy Photo Paper (170)

❏ Premium Semigloss Photo Paper (170)

❏ Singleweight Matte Paper

SC-P20000 Series/SC-P10000 Series User's Guide

Basic Operations

Tensioner can be used for some other papers than the above. The following effects are expected.

❏ Take up tightly

❏ Reduce the amount of paper unwinding when

carrying

See the following table for details on paper that can be used with the tensioner.

U “Supported Media” on page 178

For the tensioner, the number of pipes used differs depending on the width of the wound paper as shown below.

Large pipe

Small pipe

Attach flange L to the end of the last pipe you

attached.

Flange L is not secured here. After placing it in the slack part of the paper wound around the auto take-up reel unit, make adjustments.

See the following procedure for information on placing into the slack part and for details on adjusting flange L for the tensioner.

U “Attaching the Paper” on page 48

Removing Paper from the Auto Take-up Reel Unit

This section describes how to remove paper from the auto take-up reel unit.

Paper Width Large Pipe q'ty Small Pipe q'ty

16 to 24 inch 1 0

24.1 to 34 inch 1 1

34.1 to 44 inch 1 2

44.1 to 54 inch 1 3

Over 54 inch 1 4

Assembling the tensioner

Attach a large pipe to flange R for the tensioner.

Attach the small pipe to the large pipe you

attached to flange R.

Caution:

Removing paper from the auto take-up reel unit requires two workers, one on each end of the roll.

A single worker working alone could drop the roll, resulting in injury.

Buttons that are used in the following settings

Attach more small pipes depending on the

width of the wound paper.

SC-P20000 Series/SC-P10000 Series User's Guide

Basic Operations

Set the Auto to Off.

Move the support bar to the storage position.

Secure with tape so that it does not unwind

from the paper core.

Release the lock on the unit on the left of the

printer, and remove the unit from the roll core.

When removing the unit, support the roll core with one hand to avoid dropping it.

Remove the roll core from the auto take-up reel

unit.

Remove the tensioner.

Cut the paper and take it up until it is all on the

auto take-up reel unit roll core.

U “Manual cut method” on page 34

After cutting the paper, support the end to prevent the printed surface touching the floor; until the paper is all taken-up. Keep the Manual switch pressed in the take-up direction (either Forward or Backward).

Storing the Sensor

Make sure you store the sensor for the auto take-up reel unit when using the paper basket or moving the printer.

SC-P20000 Series/SC-P10000 Series User's Guide

Basic Operations

Loosen the screw on the sensor at the front to

remove the sensor, and then attach the sensor to the unit above.

Using the Paper Basket

The paper basket collects paper from the printer, preventing it falling to the floor and becoming creased or dirty.

Caution:

Do not place your hand into the parts of the support bar marked with labels. Failure to observe this precaution could result in your hand being caught in the mechanism and being injured.

Note:

For details on installing the paper basket, see the Setup Guide.

Usage Position

Fold up the inside sensor.

When using the paper basket, make sure the support bar is in position B.

SC-P20000 Series/SC-P10000 Series User's Guide

Basic Operations

Note:

For other operations, we recommend moving the support bar to the storing position.

The paper basket can only hold one sheet of paper at a time, regardless of the paper type. The maximum size is shown below.

Remove the cloth from the support bars.

For the SC-P10000 Series you need to remove from three points.

Loosely roll up the removed cloth with the top

surface of the cloth inside, and insert the loop into the clamps hanging down from the printer.

Maximum size when one sheet is collected

Paper Width Paper

Length

Approx. 1,118mm/Super B0 portrait

Note:

Close the paper basket before printing banners or other documents that exceed the maximum length. Before the paper ejected from the printer touches the floor, we suggest that you take it in both hands close to the board paper support and continue to lightly support it until printing is complete.

Approx. 1,580 mm

Storing the Cloth

Make sure you store the cloth for the paper basket when using the auto take-up reel unit or moving the printer.

SC-P20000 Series/SC-P10000 Series User's Guide

Basic Operations

Basic Printing Methods

This section explains how to print and how to cancel printing.

Printing (Windows)

Make print settings such as paper size and paper source from the connected computer and then print.

Turn on the printer, and load the paper.

U “Loading and Removing the Roll Paper” on

page 30

U “Loading and Removing Cut Sheets” on

page 37

When you have created the data, click Print in

the File menu.

Select the Media Type, Color, Print Quality,

Mode, and Source according to the paper loaded in the printer.

Note: When you select Optimize media edge print quality from the screen opened in Print Quality

- Quality Options, margins may increase depending on the setting on the control panel.

Make sure your printer is selected, and then

click Preferences or Properties to display the settings screen.

Make sure you select the same Size as you set in

the application.

After making the settings, click OK.

SC-P20000 Series/SC-P10000 Series User's Guide

Basic Operations

When settings are complete, click Print.

The progress bar is displayed, and printing starts.

Screen while printing

The following screen is displayed when you start printing, and the progress bar (the computer's processing status) is displayed. On this screen you can check the remaining ink level, product numbers for the ink cartridges, and so on.

Turn on the printer, and load the paper.

U “Loading and Removing the Roll Paper” on

page 30

U “Loading and Removing Cut Sheets” on

page 37

When you have created the data, from the File

menu of the application, click Print and so on.

Click Show Details at the bottom of the screen.

An error message is displayed if an error occurs or an ink cartridge needs replacing while printing.

Printing (Mac OS X)

Make print settings such as paper size and paper source from the connected computer and then print.

For Mac OS X v10.6.8, click the arrow ( ) on the right of the printer name to make settings on the Page Setup screen.

SC-P20000 Series/SC-P10000 Series User's Guide

Basic Operations

Note:

If page settings are not displayed in the print dialog, click the "page settings" option (e.g., Page Setup) in the File menu.

Check that this printer is selected, and then set

the paper size.

Select the paper size, borderless printing options, and paper source in the Paper Size menu.

Select Print Settings from the list, and then set

each item.

Set the Media Type, Color, Print Quality, and other settings according to the type of paper loaded in the printer. Normally, you can print correctly just by setting items in the Print Settings screen.

Note:

When Optimize media edge print quality is selected in Print Quality - Quality Options, margins may increase depending on the setting on the control panel.

When settings are complete, click Print.

The printer icon is displayed in the Dock while printing. Click the printer icon to display the status. You can check the progress of the current print job and the printer status information. You can also cancel a print job.

SC-P20000 Series/SC-P10000 Series User's Guide

Basic Operations

Also, if an error occurs while printing, a notification message is displayed.

Canceling Printing (Windows)

When the computer has finished sending data to the printer, you cannot cancel the print job from the computer. Cancel on the printer.

U “Canceling Printing (from the Printer)” on

page 60

When the progress bar is displayed

Click Cancel.

When the progress bar is not displayed

Click the printer icon on the Taskbar.

Whether or not an icon is displayed depends on the settings selected for Windows.

Select the job you want to cancel, and then

select Cancel from the Document menu.

To cancel all jobs, click Cancel All Documents in the Printer menu.

If the job has been sent to the printer, print data is not displayed on the above screen.

SC-P20000 Series/SC-P10000 Series User's Guide

Basic Operations

Canceling Printing (Mac OS X)

When the computer has finished sending data to the printer, you cannot cancel the print job from the computer. Cancel on the printer.

U “Canceling Printing (from the Printer)” on

page 60

Click the printer icon in the Dock.

Select the job you want to cancel, and then click

Delete.

Printable area

This section describes the printable areas for the printer.

If the margin set in an application is larger than the following setting values, sections beyond the specified margins are not printed. For example, if 15 mm is selected for the left and right margins in the printer menus and the document fills the page, the 15 mm at the left and right sides of the page will not be printed.

Roll Paper Printable Area

The gray area in the illustration below shows the printable area.

The arrow in the illustration indicates the direction of the ejected paper.

When printing borderless on the left and right, the left and right margins are 0 mm. When printing borderless on all edges, all margins are 0 mm.

If the job has been sent to the printer, print data is not displayed on the above screen.

Canceling Printing (from the Printer)

Press the W button, select Job Cancel on the screen, and then press the Z button.

The print job is canceled even in the middle of printing. It may take a while before the printer returns to ready status after canceling a job.

Note:

Note: You cannot delete print jobs which are in the print queue on the computer using the above operation. See "Canceling Printing (Windows)" or "Canceling Printing (Mac OS X)" in the previous section for information on deleting print jobs from the print queue.

W H

SC-P20000 Series 254 to 1626

SC-P10000 Series 254 to 1118

* Selecting Roll Paper (Banner) from Source in the

printer driver sets the top and bottom margins of the paper to 0 mm.

279.4 to 15000 mm

SC-P20000 Series/SC-P10000 Series User's Guide

Basic Operations

Margins for roll paper depend on the option selected for Roll Paper Margin in the menus, as shown in the table below.

Roll Paper Margin SettingsU “Setup menu” on

page 128

indicates factory default settings.

Roll Paper Margin Parameter

Normal

Top15mm/Bottom15mm A,C=15mm

Top35mm/Bottom15mm A=35 mm

Top45mm/Bottom15mm A=45 mm

Margin Values

A,C=15 mm

B,D=3 mm

C=15mm

B,D=3 mm

Note:

When printing multiple pages without using auto cut, the margins between pages are the same as the value set in Margin Per Page.

U “Setup menu” on page 128

Cut Sheets Printable Area

When printing borderless on the left and right, the left and right margins are 0 mm. (Borderless printing is not available with poster board.)

The gray area in the illustration below shows the printable area. The arrow in the illustration indicates the direction of the ejected paper.

W H

210 to 1118 mm 279.4 to 1580 mm (paper thickness

0.08 to 0.8 mm)

279.4 to 1030 mm (paper thickness

0.8 to 1.5 mm)

C=15mm

B,D=3 mm

3mm A,B,C,D=3 mm

15mm A,B,C,D=15mm

*When Normal is selected, the value for A is 20

mm for the following paper.

Premium Glossy Photo Paper (250)/Premium Semigloss Photo Paper (250)/Premium Luster Photo Paper (260)/Premium Semimatte Photo Paper (260)/UltraSmooth Fine Art paper

Important:

❏ Printing is distorted when the trailing edge of

the roll paper comes off the core. Make sure the trailing edge does not come inside the printing area.

❏ The print size does not change even when the

margins are changed.

SC-P20000 Series/SC-P10000 Series User's Guide

Basic Operations

Setting Power Saving

The printer offers the following two power management options.

Sleep mode

The printer enters sleep mode when there are no errors, no print jobs being received, and no control panel or other operations performed. When the printer enters sleep mode, the control panel's screen turns off and the internal motors and other parts switch off to consume less power.

Sleep mode is cleared if a print job is received or a button on the control panel is pressed.

The delay before the printer enters sleep mode can be selected from values between 5 and 210 minutes. At default settings, the printer enters sleep mode if no operations are performed for 15 minutes. The delay can be changed from the Preferences menu.

About Power Management

You can adjust the time before Power Management is applied. Any increase will affect the printer’s energy efficiency. Please consider the environment before making any change.

U “Preferences” on page 136

Note:

When the printer enters sleep mode, the control panel's screen goes blank as if the power has been turned off,

but the P light remains lit.

Power Off Timer

The printer is equipped with a Power Off Timer option that automatically turns the printer off if no errors occur, no print jobs are received, and no control panel or other operations are performed for a set period of time. The delay before the printer turns off automatically can be selected from values between 1 and 24 hours in increments of 1 hour.

The default setting is 8 hours.

The printer turns off automatically if no errors occur, no print jobs are received, and no operations on the panel or other operations are performed for eight hours or longer.

Power Off Timer settings can be adjusted from the Preferences menu.

U “Preferences” on page 136

SC-P20000 Series/SC-P10000 Series User's Guide

Using the Optional Hard Disk Unit

Function Summary

When an optional hard disk unit or the Adobe PostScript 3 Expansion Unit (from now on, referred to generically as "hard disk") is installed, you can save print jobs and then reprint them.

Extended functions

Print jobs can be viewed and managed as described below.

Viewing Print Jobs

When there are multiple print jobs with some in the queue, the following information can be displayed.

Note: Held print jobs can be saved if On is selected for Store Held Job in the control panel Setup menu. The factory default setting is Off.

U “Setup menu” on page 128

Viewing and Printing Stored Jobs

Print jobs can be stored on the hard disk and printed at a later date.

Print jobs selected for printing at a later date can be printed directly on the hard disk without increasing the load on your computer.

Print jobs are saved using the printer driver.

U “Saving Print Jobs” on page 64

Note:

Jobs printed with the following applications are always saved to the hard disk.

❏ EPSON CopyFactory5

❏ Estimated print start time

❏ Estimated print time

Viewing and Resuming Held Print Jobs

If the source or other settings selected with the printer differ from the settings specified in the print job, an error will occur and printing will be suspended.

When an error occurs, printing cannot be restarted until the printer has been readied by, for example, replacing the paper.

However, the following types of print job can be held temporarily on the hard disk.

Therefore, after printing all the jobs that can be printed with the current paper, you can replace the paper with the media specified in the held print jobs and resume printing, making your work more efficient.

❏ Print jobs that specify sources that differ from

that selected with the printer

❏ Epson Color Calibration Utility

Print Job Management

From the Print Queues menu of the Control Panel

Detailed procedureU “Viewing and Printing Saved

Print Jobs” on page 66

From Remote Manager

When the printer and the computer on which the hard disk is installed are connected over a network, use Remote Manager.

U “Remote Manager” on page 28

From LFP HDD Utility (Windows only)

When the printer and the computer on which the hard disk is installed are connected by USB, you can also perform operations from the HDD utility. You can download the software from the Epson home page.

U “Software on the Website” on page 27

❏ Print jobs that specify paper types that differ from

that selected with the printer

❏ Print jobs that specify output paper sizes (widths)

that are larger than that selected with the printer

SC-P20000 Series/SC-P10000 Series User's Guide

Using the Optional Hard Disk Unit

Data on a Hard Disk

Data on a hard disk cannot be copied to a computer or other device. Even when print jobs have been stored on the hard disk, save the original data on a computer.

Data on a hard disk may be lost or corrupted in the following situations.

❏ When the disk is affected by static electricity or

electrical noise

❏ When the disk has been used incorrectly

❏ After a malfunction or repair

❏ When the disk was damaged by a natural disaster

We take no responsibility for any data loss, data corruption, or other problems due to any cause, even including those listed above and within the warranty period. Be aware that we are also not responsible for the recovery of lost or corrupted data.

Saving Print Jobs

This section describes the printer driver settings used to save print jobs.

Settings on Windows

When you have created the data, click Print in

the File menu.

Make sure your printer is selected, and then

click Preferences or Printer Properties to display the settings screen.

SC-P20000 Series/SC-P10000 Series User's Guide

Using the Optional Hard Disk Unit

On the Page Layout screen, click the Settings

button from Hard Disk Unit, and then select Print Job.

Making Settings for Mac OS X

When you have created the data, from the File

menu of the application, click Print and so on.

Check that the printer is selected, and then

select HDD Settings from the list.

Print operations differ depending on the selected content as shown below.

❏ Print and Save:

Saves the job to the hard disk at the same time as printing. When Print after Transmission Completed is selected, printing starts after the print job has been saved to the hard disk.

❏ Print only:

Prints the job without saving to the hard disk.

❏ Save only:

Saves the job without printing.

Next, print the document normally.

Select Print Mode.

After clicking Print, the operations differ depending on the selected content as shown below.

❏ Print and Save:

SC-P20000 Series/SC-P10000 Series User's Guide

Using the Optional Hard Disk Unit

Saves the job to the hard disk at the same time as printing. When Print after Transmission Completed is selected, printing starts after the print job has been saved to the hard disk.

❏ Print only:

Prints the job without saving to the hard disk.

❏ Save only:

Saves the job without printing.

Next, print the document normally.

Viewing and Printing Saved Print Jobs

This section describes how to view and print saved jobs from the control panel.

Buttons that are used in the following settings

Confirm that the printer is ready to print./Press

the l/r buttons to highlight , and press the Z button.

The Print Job menu will be displayed.

Press the d/u buttons to select Saved Job

Queue and press the Z button.

The names of stored print jobs are displayed.

Press the d/u buttons to select the desired job

and press the Z button.

Information on the selected job will be displayed.

To exit without printing the job, press the W button after viewing job data.

To print the job again, proceed to Step 4.

Press the Z button.

You will be prompted to enter the number of copies.

Press the d/u buttons to choose the number of

copies and press the Z button.

SC-P20000 Series/SC-P10000 Series User's Guide

Using the Printer Driver(Windows)

Using the Printer Driver (Windows)

Displaying the Settings Screen

You can access the printer driver in the following ways:

❏ From Windows applications

U “Printing (Windows)” on page 56

Right-click your printer icon, and click

Printing preferences.

The printer driver setting screen is displayed.

❏ From the Control Panel

Display from the Control Panel

Follow the steps below when specifying common settings among applications or performing printer maintenance, such as Nozzle Check or Head Cleaning.

On the Control Panel click Hardware and

Sound and then View devices and printers.

For Windows Vista

Click Control Panel - Hardware and Sound, and then Printer.

For Windows XP Click Control Panel - Printers and Other Hardware, and then Printers and Faxes.

Note: If your Windows XP Control Panel is in Classic View, click Control Panel, and then Printers and Faxes.

Make the necessary settings. These settings become the default settings of the printer driver.

SC-P20000 Series/SC-P10000 Series User's Guide

Using the Printer Driver(Windows)

Displaying Help

You can access the printer driver help in the following ways:

❏ Click Help

❏ Right-click on the item you want to check and

display

Click the Help Button to Display

By displaying help, you can use the contents page or keyword search to read the help.

Right-click on the item you want to check and display

Right-click the item, and then click Help.

Note:

In Windows XP, click click the help item you want to view.

on the title bar, and then

SC-P20000 Series/SC-P10000 Series User's Guide

Using the Printer Driver(Windows)

Customizing the Printer Driver

You can save the settings or change the display items as you prefer.

Saving various settings as your Select Settings

You can save all printer driver settings as a Select Setting. Additionally, in Select Setting the recommended settings for a variety of uses are already available.

This allows you to easily load settings that have been stored in Select Settings, and repeatedly print using exactly the same settings.

Set each item for the Main screen and the Page

Layout screen that you want to save as your Select Settings.

When you enter a name in Name and click

Save, the settings are saved in Settings List.

You can load the settings you have saved from Select Setting on the Main screen.

Note:

❏ You can save up to 100 settings.

❏ Select the settings you want to save, and then click

Export to save them to a file. You can share the settings by clicking Import to import the saved file on another computer.

Click Save/Del in the Main or Page Layout tab.

❏ Select the settings you want to delete, and then

click Delete.

Adding a Paper Type

This section explains how to register new paper information (Paper Configuration) for Print Quality and Paper Settings (Custom Settings). When settings have been registered, they are displayed in Media Type on the printer settings screen and can be selected.

Important:

When using commercially available paper in Epson Color Calibration Utility, make sure you register the paper information.

Display the printer driver's Main screen.

U “Printing (Windows)” on page 56

SC-P20000 Series/SC-P10000 Series User's Guide

Using the Printer Driver(Windows)

Select Media Type, and then click Paper

Config....

When registering a commercially available media as custom paper, select the Epson special media that is closest to the paper you are using.

Click Custom Settings.

When you enter a name in Name and click

Save, the settings are saved in Settings List.

Adjust settings for the new custom media and

click OK.

You can select saved settings from Media Type on the Main screen.

Note:

❏ You can save up to 100 settings.

❏ Select the settings you want to save, and then click

Export to save them to a file. You can share the settings by clicking Import to import the saved file on another computer.

❏ Select the settings you want to delete, and then

click Delete.

SC-P20000 Series/SC-P10000 Series User's Guide

Using the Printer Driver(Windows)

Rearranging display items

To display frequently used items right away, you can arrange Select Setting, Media Type, and Paper Size as follows.

❏ Hide unnecessary items.

❏ Rearrange in an order of most frequent use.

❏ Arrange in groups (folders).

Go to the Utility tab and click Menu

Arrangement.

Order or group items in the List box.

❏ You can move and order items by dragging

and dropping.

❏ To add a new group (folder), click Add

Group.

❏ To delete a group (folder), click Delete

Group.

❏ Drag and drop unnecessary items to Not

Display.

Select Edit Item.

Note:

When Delete Group is performed, the group (folder) is deleted, however the settings in the deleted group (folder) remain. You also need to delete individually from Settings List in the save location.

Click Save.

SC-P20000 Series/SC-P10000 Series User's Guide

Using the Printer Driver(Windows)

Summary of the Utility Tab

You can perform the following maintenance functions from the printer driver's Utility tab.

EPSON Status Monitor 3

You can check the printer's status, such as the remaining ink level and error messages, on the computer's screen.

Monitoring Preferences

You can select the error notifications displayed on the EPSON Status Monitor 3 screen, or register a shortcut for the Utility icon to the Taskbar.

Note: If you select the Shortcut Icon on the Monitoring Preferences screen, the Utility shortcut icon is

displayed on the Windows Taskbar.

Nozzle Check

This function prints a nozzle check pattern to check if the print head nozzles are clogged.

If you see banding or gaps in the printouts, perform head cleaning to clear any clogged nozzles.

U “Checking for clogged nozzles” on page 140

Head Cleaning

If you see banding or gaps in the printouts, perform head cleaning. Cleans the surface of the print head to improve the print quality.

U “Cleaning the print head” on page 141

Print Head Alignment

If the print results appear grainy or out of focus, perform Print Head Alignment. The Print Head Alignment function corrects print head gaps.

U “Adjusting print misalignments (Head

Alignment)” on page 140

By right-clicking the icon, you can display the following menu and perform maintenance functions.

EPSON Status Monitor 3 starts when the printer name is clicked from the displayed menu.

Print Queue

You can display the list of all waiting jobs.

On the Print Queue screen, you can view information on the data waiting to be printed, delete and reprint these jobs.

Speed and Progress

You can set various functions for printer driver basic operations.

SC-P20000 Series/SC-P10000 Series User's Guide

Using the Printer Driver(Windows)

Menu Arrangement

You can arrange the display items of Select Setting, Media Type, and Paper Size. For example, you can

reorder them by frequency of access.

U “Rearranging display items” on page 71

Export or Import

You can export or import the printer driver settings. This function is useful when you want to make the same printer driver settings on multiple computers.

EPSON LFP Remote Panel 2

You can configure custom paper settings and other settings. For details, see the EPSON LFP Remote Panel 2 help.

Epson Color Calibration Utility

Start Epson Color Calibration Utility and perform calibration. See the Epson Color Calibration Utility manual for details.

Note:

If EPSON LFP Remote Panel 2 and Epson Color Calibration Utility are grayed out, the applications are not installed on the computer being used.

You can download the latest applications from the Epson website.

U “Software on the Website” on page 27

Driver Update

Click to connect to the Epson home page and check if there is a newer version of the current printer driver available. If a new printer driver is found, the printer driver is updated automatically.

SC-P20000 Series/SC-P10000 Series User's Guide

Using the Printer Driver(Mac OS X)

Using the Printer Driver (Mac OS X)

Displaying the Settings Screen

The display method of the printer driver setting screen may differ depending on the application or the OS version.

U “Printing (Mac OS X)” on page 57

Displaying Help

Click in the printer driver setting screen to display Help.

Note:

Settings saved in Presets can also be selected from Epson Color Calibration Utility. When using commercially available paper in Epson Color Calibration Utility, we recommend saving settings in Presets.

Saving to Presets

Set each item in Paper Size and Print Settings

that you want to save to the preset.

When registering commercially available paper as custom paper

(1) Select Print Settings from the list, and then

select the Epson special media that is the closest to the paper you are using in Media Type.

(2) Select Paper Configuration from the list,

and then make settings according to the paper you want to register. See the printer driver help for more details on each setting item.

Using Presets

You can enter a name in Presets and save the settings for frequently used setting information (items in Paper Size or Print Settings), and setting information for commercially available paper.

This allows you to easily load settings and repeatedly print using exactly the same settings.

SC-P20000 Series/SC-P10000 Series User's Guide

Using the Printer Driver(Mac OS X)

Click Save Current Settings as Preset… from

Presets.

Enter a name, and then click OK.

Note: When All printers is selected from Preset Available For, you can select the saved Preset

from all printer drivers installed on your computer.

Select the setting you want to delete, click

Delete, and then click OK.

The settings are saved to Presets.

You can then select the settings you saved from Presets.

Deleting from Presets

On the Print screen, select Show Presets…

from Presets.

SC-P20000 Series/SC-P10000 Series User's Guide

Using the Printer Driver(Mac OS X)

Using Epson Printer Utility 4

You can perform maintenance tasks such as Nozzle Check or Head Cleaning by using Epson Printer Utility 4. This utility is installed automatically when you install the printer driver.

Starting Epson Printer Utility 4

Select System Preferences > Print & Scan (or

Print & Fax) from the Apple menu.

Select the printer and click Options & Supplies

> Utility > Open Printer Utility.

Epson Printer Utility 4 Functions

You can perform the following maintenance functions from Epson Printer Utility 4.

EPSON Status Monitor

You can check the printer's status, such as the remaining ink level and error messages, on the computer's screen.

Nozzle Check

This function prints a nozzle check pattern to check if the print head nozzles are clogged.

If you see banding or gaps in the printouts, perform head cleaning to clear any clogged nozzles.

U “Checking for clogged nozzles” on page 140

Head Cleaning

If you see banding or gaps in the printouts, perform head cleaning. Cleans the surface of the print head to improve the print quality.

U “Cleaning the print head” on page 141

Print Head Alignment

Perform print head alignment if the print results appear grainy or blurred. The Print Head Alignment function corrects print head gaps.

U “Adjusting print misalignments (Head

Alignment)” on page 140

EPSON LFP Remote Panel 2

You can configure custom paper settings and other settings. For details, see the EPSON LFP Remote Panel 2 help.

Note:

If EPSON LFP Remote Panel 2 is grayed out, the application is not installed on the computer being used.

You can download the latest applications from the Epson website.

U “Software on the Website” on page 27

SC-P20000 Series/SC-P10000 Series User's Guide

Printing Varieties

OS Color Management

Settings

Auto Color Adjustment by PhotoEnhance (Windows Only)

The printer driver for this printer comes with the Epson proprietary function PhotoEnhance that makes the most efficient use of the color reproduction area, corrects image data to improve colors before printing.

By using PhotoEnhance, you can correct photo colors to match the subject types such as people, scenery, or night view. You can print color data in sepia or black and white. Colors are automatically corrected simply by selecting the print mode.

Note:

It is recommended that you use images with a color space of sRGB.

Windows XP (other than the above)

In other applications, set No Color Management.

Note:

For information on supported operating systems, see the website for the application in question.

Setting example for Adobe Photoshop CC

Open the Print screen.

Select Color Management, select Printer Manages Colors as the Color Handling setting, and then click Print.

No Color Management

When using applications featuring a color

management function, specify how to adjust colors from these applications.

When using applications without a color management function, start from step 2.

Depending on the type of the application, make the settings following the table below.

Adobe Photoshop CS3 or later Adobe Photoshop Elements 6.0 or later Adobe Photoshop Lightroom 1 or later

OS Color Management

Settings

Windows 8.1,

Windows 8,

Windows 7,

Windows Vista

Windows XP (Service Pack 2 or later and .NET 3.0 or later)

Printer Manages Colors

Display the printer driver's Main screen.

U “Printing (Windows)” on page 56

SC-P20000 Series/SC-P10000 Series User's Guide

Printing Varieties

Select Custom from Mode, and then select

PhotoEnhance.

To make more detailed adjustments, click Advanced, and then proceed to Step 4.

On the PhotoEnhance screen, you can set

effects to apply to the print data.

See the printer driver help for more details on each item.

Correct color and print

The printer driver automatically and internally corrects colors to match the color space. You can select from the following color correction modes.

❏ EPSON Standard (sRGB)

Optimizes the sRGB space and corrects the color.

❏ Adobe RGB

Adobe RGB Optimizes the sRGB space and corrects the color.

Note that if you click Advanced when one of the above color processing options is selected, you can fine-tune Gamma, Brightness, Contrast, Saturation, and color balance for the selected option.

Use this option when the application in use does not have a color correction function.

Making Settings in Windows

When using applications featuring a color

management function, specify how to adjust colors from these applications.

When using applications without a color management function, start from step 2.

Check other settings, and then start printing.

Depending on the type of the application, make the settings following the table below.

Adobe Photoshop CS3 or later Adobe Photoshop Elements 6.0 or later Adobe Photoshop Lightroom 1 or later

OS Color Management

Settings

Windows 8.1,

Windows 8,

Windows 7,

Windows Vista

Windows XP (Service Pack 2 or later and .NET 3.0 or later)

Windows XP (other than the above)

In other applications, set No Color Management.

Printer Manages Colors

No Color Management

SC-P20000 Series/SC-P10000 Series User's Guide

Printing Varieties

Note:

For information on supported operating systems, see the website for the application in question.

Setting example for Adobe Photoshop CC

Open the Print screen.

Select Color Management, select Printer Manages Colors as the Color Handling setting, and then click Print.

Make the necessary settings.

See the printer driver help for more details on each item.

Note:

You can adjust the correction value by checking the sample image on the left side of the screen. You can also use the color circle to fine-tune the color balance.

Display the printer driver's Main screen.

U “Printing (Windows)” on page 56

Select Custom from Mode, and then select

Color Controls.

To make more detailed adjustments, click Advanced, and then proceed to Step 4.

Check other settings, and then start printing.

Making Settings for Mac OS X

When using applications featuring a color

management function, specify how to adjust colors from these applications.

When using applications without a color management function, start from step 2.

When using the following applications, select the Printer Manages Colors color management option.

Adobe Photoshop CS3 or later Adobe Photoshop Elements 6 or later Adobe Photoshop Lightroom 1 or later

In other applications, set No Color Management.

Note:

For information on supported operating systems, see the website for the application in question.

Setting example for Adobe Photoshop CC

Open the Print screen.

SC-P20000 Series/SC-P10000 Series User's Guide

Printing Varieties

Select Color Management, select Printer Manages Colors as the Color Handling

setting, and then click Print.

Display the Print screen.

U “Printing (Mac OS X)” on page 57

Select Color Matching from the list, and then

click EPSON Color Controls.

Select Print Settings from the list, and then

select Color Controls as the Color Settings setting. When adjusting the parameters manually, click Advanced Color Settings.

Make the necessary settings.

See the printer driver help for more details on each item.

Note: EPSON Color Controls will not be available in

the following applications if Step 1 is omitted.

❏ Adobe Photoshop CS3 or later

❏ Adobe Photoshop Lightroom 1 or later

❏ Adobe Photoshop Elements 6 or later

Check other settings, and then start printing.

SC-P20000 Series/SC-P10000 Series User's Guide

Printing Varieties

Printing Black and White Photos

You can print black and white photos with rich gradation by adjusting the image data color by the printer driver. You can correct image data when printing without processing the data from applications. The original data is not affected.

You cannot select Advanced B&W Photo in the following instances. When printing in black and white, select Black (Windows) or Grayscale (Mac OS X).

❏ When using Singleweight Matte Paper, Photo

Quality Ink Jet Paper, or Plain Paper

Note:

It is recommended that you use images with a color space of sRGB.

Making Settings in Windows

When using applications featuring a color

management function, specify how to adjust colors from these applications.

Note:

For information on supported platforms, see the website for the application in question.

Setting example for Adobe Photoshop CC

Open the Print screen.

Select Color Management, select Printer Manages Colors or No Color Management as the Color Handling setting, and then click Print.

When using applications without a color management function, start from step 2.

Depending on the type of the application, make the settings following the table below.

Adobe Photoshop CS3 or later Adobe Photoshop Elements 6.0 or later Adobe Photoshop Lightroom 1 or later

OS Color Management

Settings

Windows 8.1,

Windows 8,

Windows 7,

Windows Vista

Windows XP (Service Pack 2 or later and .NET 3.0 or later)

Windows XP (other than the above)

Printer Manages Colors

No Color Management

Display the printer driver's Main screen.

U “Printing (Windows)” on page 56

Select Color from Advanced B&W Photo.

In other applications, set No Color Management.

SC-P20000 Series/SC-P10000 Series User's Guide

Printing Varieties

To make detailed adjustments, proceed to Step

4. If you do not want to make adjustments, proceed to Step 6.

Select Custom from Mode, and then click

Advanced.

Making Settings for Mac OS X

When using applications featuring a color

management function, specify how to adjust colors from these applications.

When using the following applications, select the Printer Manages Colors color management option.

Adobe Photoshop CS3 or later Adobe Photoshop Elements 6 or later Adobe Photoshop Lightroom 1 or later

In other applications, set No Color Management.

Note:

For information on supported platforms, see the website for the application in question.

Make the necessary settings.

See the printer driver help for more details on each item.

Setting example for Adobe Photoshop CC

Open the Print screen.

Select Color Management, select Printer Manages Colors as the Color Handling setting, and then click Print.

Check other settings, and then start printing.

SC-P20000 Series/SC-P10000 Series User's Guide

Printing Varieties

Display the Print screen, select Print Settings

from the list, and then select Advanced B&W Photo as the Color.

U “Printing (Mac OS X)” on page 57

Click Advanced Color Settings.

Make the necessary settings.

See the printer driver help for more details on each item.

Check other settings, and then start printing.

SC-P20000 Series/SC-P10000 Series User's Guide

Printing Varieties

Borderless Printing

You can print your data without margins on the paper.

The types of borderless printing you can choose vary as shown below depending on the media type.

Roll Paper: No margins for all edges, no margins for the left and right

Cut Sheets: No margins for the left and right only

(Borderless printing is not available with poster board.)

When printing borderless for all edges, you can also configure the cutting operation.

U “About Roll Paper Cutting” on page 85

❏ Retain Size

Create the print data larger than the paper size in the applications to produce borderless output. The printer driver does not enlarge the image data. Use settings such as Page Setup in the applications to set the size of the image data as follows.

- Create print data larger than its actual print size by 3 mm on the left and right (6 mm in total).

- If the application has margin settings, set the margins to 0 mm.

When performing left and right borderless printing, margins appear on the top and bottom of the paper.

Top and bottom margin values U “Printable area”

on page 60

Types of Borderless Printing Methods

You can perform borderless printing using the following two methods.

❏ Auto Expand

The printer driver enlarges the print data to a size slightly larger than the paper size and prints the enlarged image. The sections which are beyond the paper edges are not printed; therefore, resulting in borderless printing. Use settings such as Page Setup in the applications to set the size of the image data as follows.

- Match the paper size and page setting for the print data.

- Make the image data as large as the paper size.

Select this setting if you want to avoid image enlargement by the printer driver.

Supported Paper

Depending on the media type or size, the print quality may decline or borderless printing cannot be selected.

U “Epson Special Media Table” on page 178

U “Supported Commercially Available Paper” on

page 191

- If the application has margin settings, set the margins to 0 mm.

- Make the image data as large as the paper size.

SC-P20000 Series/SC-P10000 Series User's Guide

Printing Varieties

About Roll Paper Cutting

When performing borderless printing on roll paper, you can specify whether it is left and right borderless printing or all edges borderless printing, and how to cut the paper in the printer driver's Roll Paper Option. The cutting operation for each value is shown in the following chart.

Printer driver

settings

Cutting Operation

Explanation

Normal Cut Single Cut Double Cut

The default printer driver setting is Normal Cut.

❏ The top area may become

slightly uneven depending on the image since the print operation stops while cutting the top edge of the roll paper.

❏ If the cut position is

misaligned slightly, small parts of the image may be shown on the top or bottom of the adjacent pages. If this occurs, perform Adjust Cut Position. U “Maintenance menu”

on page 126

❏ When you print one page

only or print one page multiple times, the operation is the same as that for Double Cut. When continuously printing multiple sheets, the printer cuts 1 mm inside on the top edge of the first page and the bottom edge of the subsequent pages to avoid showing margins.

❏ The top area may become

slightly uneven depending on the image since the print operation stops while cutting the top edge of the roll paper.

❏ The printed paper is

approximately 2 mm shorter than the specified size since the printer cuts the paper inside the image to avoid showing top and bottom margins.

❏ After cutting the bottom

edge of the previous page, the printer feeds the paper, and then cuts the top edge of the following page. Although this produces 60 to 127 mm cut-off pieces, the cut is more accurate.

SC-P20000 Series/SC-P10000 Series User's Guide

Printing Varieties

Setting Procedures for Printing

Making Settings in Windows

When the printer driver's Main screen is

displayed, you can configure various settings required for printing such as Media Type, Source, Size.

U “Printing (Windows)” on page 56

Select Auto Expand or Retain Size as the

Method of Enlargement.

If you select Auto Expand, set how much of the image goes beyond the edge of the paper as shown below.

Max : 3 mm for left and 5 mm for right (the

image shifts 1 mm to the right)

Normal : 3 mm for left and right

Min : 1.5mm for left and right

Select Borderless, and then click Expansion.

You can not choose the expansion amount when Roll Paper or Roll Paper (Banner) is selected for Source.

Note:

Moving the slider towards Min decreases the image enlargement ratio. Therefore, some margins may appear at the edges of the paper depending on the paper and printing environment.

SC-P20000 Series/SC-P10000 Series User's Guide

Printing Varieties

When using roll paper, click Roll Paper

Option, and then set Auto Cut option.

U “About Roll Paper Cutting” on page 85

Where XXXX is the actual paper size, such as A4.

Note:

If page setting options are not available in the application's print dialog, display the page settings dialog.

Check other settings, and then start printing.

Making Settings for Mac OS X

Open the Print screen and select the paper size

from the Paper Size option, and then select a borderless printing method.

U “Printing (Mac OS X)” on page 57

The selections for borderless printing methods are displayed as shown below.

xxxx (Roll Paper - Borderless, Auto Expand)

xxxx (Roll Paper - Borderless, Retain Size)

Select Page Layout Settings from the list, and

then set Roll Paper Option or Expansion.

See the following for more details on Auto Cut from Roll Paper Option.

U “About Roll Paper Cutting” on page 85

Expansion is only available when Auto Expand is selected from Paper Size. The

following shows the values for each item.

Max : 3 mm for left and 5 mm for right (the

image shifts 1 mm to the right)

Normal : 3 mm for left and right

Min : 1.5 mm for left and right

xxxx (Roll Paper - Borderless, Banner)

xxxx (Sheet - Borderless, Auto Expand)

xxxx (Sheet - Borderless, Retain Size)

SC-P20000 Series/SC-P10000 Series User's Guide

Printing Varieties

Enlarged/Reduced Printing

You can enlarge or reduce the size of your data. There are three setting methods.

❏ Fit to Page printing

Automatically enlarges or reduces the image size to fit the paper size.

Note:

Moving the slider towards Min decreases the image enlargement ratio. Therefore, some margins may appear at the edges of the paper depending on the paper and printing environment.

Check other settings, and then start printing.

❏ Fit to Roll Paper Width (Windows only)

Automatically enlarges or reduces the image size to fit the roll paper width.

❏ Custom

You can specify the enlargement or reduction ratio. Use this method for a non-standard paper size.

SC-P20000 Series/SC-P10000 Series User's Guide

Printing Varieties

Fit to Page/Scale to fit paper size

Making Settings in Windows

When the printer driver's Page Layout screen

is displayed, set the same paper size as the data's paper size in Page Size or Paper Size.

U “Printing (Windows)” on page 56

Check other settings, and then start printing.

Making Settings for Mac OS X

Open the Print screen, select Paper Handling

from the list, and then check Scale to fit paper size.

U “Printing (Mac OS X)” on page 57

Select the size of the paper loaded in the printer

from the Output Paper list.

Fit to Page is selected as Reduce/Enlarge.

Select the size of the paper loaded in the printer

as the Destination Paper Size.

Note:

When performing enlarged printing, clear the Scale down only check box.

Check other settings, and then start printing.

SC-P20000 Series/SC-P10000 Series User's Guide

Printing Varieties

Fit to Roll Paper Width (Windows Only)

Display the printer driver Main tab and select

Roll Paper for Source.

U “Printing (Windows)” on page 56

Display the Page Layout tab and choose a Page

Size that matches the page size used in the document size.

Select Fit to Roll Paper Width.

Select the width of the roll paper loaded in the

printer from the Roll Width list.

Select the size of the paper loaded in the printer

from the Output Paper list.

Fit to Page is selected as Reduce/Enlarge.

Check other settings, and then start printing.

SC-P20000 Series/SC-P10000 Series User's Guide

Printing Varieties

Custom Scale Setting

Making Settings in Windows

When the printer driver's Page Layout screen

is displayed, set the same paper size as the data's paper size in Page Size or Paper Size.

U “Printing (Windows)” on page 56

Select the size of the paper loaded in the printer

from the Output Paper list.

Fit to Page is selected as Reduce/Enlarge.

Select Custom, and then set the Scale to value.

Enter a value directly or click the arrows to the right of the scale box to set the value.

Select the scale within a range of 10 to 650 %.

Making Settings for Mac OS X

When the Print screen is displayed, select the

size of the paper loaded in the printer from the Paper Size list.

U “Printing (Mac OS X)” on page 57

Check other settings, and then start printing.

Click Scale, and then enter the scale.

If the Print screen in the application you are using does not have an input item for the scale that you want to use, display the Page Setup screen and make settings.

SC-P20000 Series/SC-P10000 Series User's Guide

Printing Varieties

U “Printing (Mac OS X)” on page 57

Multi-Page Printing

You can print multiple pages of your document on one sheet of paper.

If you print continuous data prepared at A4 size, it is printed as shown below.

Note:

❏ In Windows, you cannot use the Multi-Page

printing function when performing borderless printing.

❏ In Windows, you can use the reduce/enlarge

function (Fit to Page) to print the data on different sizes of paper. U “Enlarged/Reduced Printing” on page 88

SC-P20000 Series/SC-P10000 Series User's Guide

Printing Varieties

Making Settings in Windows

When the printer driver's Page Layout screen

is displayed, select the Multi-Page check box, select N-up, and then click Settings.

U “Printing (Windows)” on page 56

Making Settings for Mac OS X

When the Print screen is displayed, select

Layout from the list, and then specify the number of pages per sheet and so on.

U “Printing (Mac OS X)” on page 57

In the Print Layout screen, specify the number

of pages per sheet and the page order.

If the Print page frames check box is selected, page frames are printed on each page.

Check other settings, and then start printing.

Note:

You can print frames around arranged pages using the Border function.

Check other settings, and then start printing.

SC-P20000 Series/SC-P10000 Series User's Guide

Printing Varieties

Poster Printing (Enlarge to cover several sheets and print - Windows only)

The poster printing function automatically enlarges and divides the print data. You can join the printed sheets to create a large poster or calendar. Poster printing is available up to 16-fold (four sheets by four sheets) of normal printing size. There are two ways to print posters.

❏ Borderless poster printing

This automatically enlarges and divides the print data and prints without margins. You can make a poster just by joining the output paper together. To perform borderless printing, the data is expanded so that it extends slightly over the paper size. Enlarged areas that exceed the paper are not printed. Therefore, the image may misalign at the joins. To join the pages precisely, perform the following poster printing with margins.

Setting Procedures for Printing

Prepare the print data using applications.

The printer driver automatically enlarges the image data when printing.

When the printer driver's Page Layout screen

is displayed, select the Multi-Page check box, select Poster, and then click Settings.

U “Printing (Windows)” on page 56

❏ Poster printing with margins

This automatically enlarges and divides the print data and prints with margins. You need to cut the margins and then join the output paper together to make a poster. Although the final size is slightly smaller since you have to cut off the margins, the image joins fit precisely.

In the Poster Settings screen, select the

number of pages you want in the poster.

SC-P20000 Series/SC-P10000 Series User's Guide

Printing Varieties

Select borderless poster printing or poster

printing with margins, and then select any pages that you do not want to print.

When borderless is selected: Select Borderless Poster Print.

Note:

If Borderless Poster Print is grayed out, the selected paper or the size does not support borderless printing.

Note:

Regarding the size after joining together:

When Borderless Poster Print is cleared and printing with margins is selected, the Print Cutting Guides items are displayed.

The finished size is the same whether or not Trim

Lines is selected. However, if Overlapping Alignment Marks is selected, the finished size is

smaller with an overlap.

Check other settings, and then start printing.

U “Epson Special Media Table” on page 178

U “Supported Commercially Available Paper”

on page 191

When with margins is selected: Clear Borderless Poster Print.

SC-P20000 Series/SC-P10000 Series User's Guide

Printing Varieties

Joining the output paper together

The steps for joining the output paper together differ between borderless poster printing and poster printing with margins.

Borderless poster printing

This section describes how to join four printed pages together. Check and match the printed pages, and join them in the order indicated below using an adhesive tape on the back of the sheets.

The following section describes how to join four printed pages together.

Ready the two top sheets and trim the excess

from the left sheet by cutting along the line joining the two join guides (the centers of the X marks).

Poster printing with margins

If Overlapping Alignment Marks is selected, join guides (indicated by the lines drawn through and around the X marks in the illustration below) will be printed on each sheet.

Note:

The alignment marks are black for black-and-white printing.

Lay the upper left sheet on top of upper right

sheet. Lineup the X marks as shown in the illustration below, and temporarily fasten them using an adhesive tape on the back.

SC-P20000 Series/SC-P10000 Series User's Guide

Printing Varieties

With the two sheets overlapping, trim the

excess by cutting along the line joining the two cut guides (the lines to the left of the X marks).

Trim the bottom from the upper sheets by

cutting along the line joining the two guides (the lines above the X marks).

Lay the upper sheet on top of the lower sheet.

Lineup the X marks as shown in the illustration below, and temporarily fasten them using an adhesive tape on the back.

Rejoin the two sheets.

Use an adhesive tape to stick the backs of the sheets together.

Repeat Steps 1 to 4 for the lower sheets.

SC-P20000 Series/SC-P10000 Series User's Guide

Printing Varieties

With the two sheets overlapping, trim the

excess by cutting along the line joining the two cut guides (the lines above the X marks).

Join the upper and lower sheets together.

Use an adhesive tape to stick the backs of the sheets together.

SC-P20000 Series/SC-P10000 Series User's Guide

Printing Varieties

After joining all the sheets, trim off the borders

by cutting along the cut guides (outside the X marks).

Printing at Non-Standard Sizes

Before printing at non-standard sizes, including vertical or horizontal banners and documents with equal sides, save the desired paper size in the printer driver. Once they have been saved in the printer driver, custom sizes can be selected in the application Page Setup and other print dialogs.

Supported paper sizes

The following table shows the paper sizes that can be set in the printer driver. See the following for paper sizes supported by the printer.

U “Printable area” on page 60

Paper Width

Paper Height

*For Mac OS X Custom Paper Sizes, although

you can specify a large paper size which cannot be loaded on this printer, it will not be printed properly.

Important:

When using commercially available software, the possible output sizes are restricted. If you are using applications that support banner printing, you can set a longer paper length. See the application's manual for details.

SC-P20000 Series: 210 to 1626 mm

SC-P10000 Series: 210 to 1118 mm

Windows: 279.4 to 15,000 mm

Mac OS X: 279.4 to 15,240 mm

SC-P20000 Series/SC-P10000 Series User's Guide

Printing Varieties

Making Settings in Windows

When the printer driver's Main screen is

displayed, click User Defined.

U “Printing (Windows)” on page 56

In the User Defined Paper Size screen, set the

paper size you want to use, and then click Save.

Note:

❏ To change the paper size you saved, select

the paper size name from the list on the left.

❏ To delete the user-defined size you saved,

select the paper size name from the list on the left, and then click Delete.

❏ You can save up to 100 paper sizes.

Click OK.

You can now select the new paper size from the Size menu in the Main tab.

You can now print as normal.

Making Settings for Mac OS X

When the Print screen is displayed, select

Manage Custom Sizes from the Paper Size list.

If page setting options are not available in the application's print dialog, display the page settings dialog.

U “Printing (Mac OS X)” on page 57

❏ You can enter up to 24 single-byte characters

for the Paper Size Name.

❏ The length and width values for a pre-defined

size close to the desired custom size can be displayed by selecting the appropriate option in the Base Paper Size menu.

❏ If the length and width ratio is the same as a

defined paper size, select the defined paper size from Fix Aspect Ratio and select either Landscape or Portrait for the Base. In this case, you can only adjust either the paper width or paper height.

100

Epson C11CE17001A0 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Copyrights and Trademarks

Contents

Introduction

The symbols on the product

When choosing a place for this product

When setting up this product

When using this product

When handling the ink cartridges

Note on this Guide

Meaning of Symbols

Illustrations

Operating System Versions

Printer Parts

Front

Inside

Side/Back

Roll paper adapter

Control panel

Screen View

Features

Realizing High Resolution and Productivity

Newly developed print heads

Amount of paper feed detection/ adjustment function

Multi-colored black ink system

Superior Ease of Use

Spindle-free roll paper adapter makes loading roll paper a snap

Pigmented inks with superior resistance

Ease of Maintenance

Auto nozzle check function

Improved color adjustment function (Epson Color Calibration Utility)

PostScript data printing

Improved energy efficiency with sleep mode and Power Off Timer

Various Options

Optimized printing (Hard disk unit)

Notes on Usage and Storage

Installation space

Notes when using the printer

Notes when not using the printer

Notes on handling ink cartridges

Notes on handling paper

Notes on Handling

Notes on handling printed paper

Introducing the Software

Software on the Disc

Summary of the Printer Driver

Installing individually

Software on the Website

Remote Manager

Starting and Closing Software

Starting

Closing

Uninstalling Software

Windows

Mac OS X

Basic Operations

Loading and Removing the Roll Paper

Attaching the Roll Paper Adapter

Loading Roll Paper

Cutting the roll paper

Manual cut method

Setting Auto Cut

Removing Roll Paper

Loading and Removing Cut Sheets

Loading Cut Sheets

Removing Cut Sheets

Loading and Removing Poster Board

Loading Poster Board

Removing Poster Board

Checking and Setting the Paper Type

Checking the Paper Type

Paper Type Settings

Replacing Paper

Using the Auto Take-up Reel Unit

Using the Control Panel

Attaching the Roll Core

Attaching the Paper