Epson C11CD49301BX User Manual

User's Guide

NPD5257-02 EN

User's Guide

Copyright

No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the use of the information herein. information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.

Neither Seiko Epson Corporation nor its aliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.

Seiko Epson Corporation and its aliates shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.

e

Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko Epson Corporation.

contents of this manual and the

e

specications

of this product are subject to change without notice.

User's Guide

Trademarks

❏ EPSON® is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a

trademark of Seiko Epson Corporation.

❏ EPSON Scan

❏ libti

Permission to use, copy, modify, distribute, and sell this soware and its documentation for any purpose is hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in all copies of the soware and related documentation, and (ii) the names of Sam Leer and Silicon Graphics may not be used in any advertising or publicity relating to the soware without the specic, prior written permission of Sam Leer and Silicon Graphics.

THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.

❏ Microso

❏ Apple, Macintosh, Mac OS, OS X, Bonjour, Safari, iPad, iPhone, iPod touch, and iTunes are trademarks of Apple

Inc., registered in the U.S. and other countries. AirPrint and the AirPrint logo are trademarks of Apple Inc.

soware

, Windows®, and Windows Vista® are registered trademarks of Microso Corporation.

is based in part on the work of the Independent JPEG Group.

❏ Google Cloud Print™, Chrome™, Chrome OS™, and Android™ are trademarks of Google Inc.

❏ Adobe, Adobe Reader, Acrobat, and Photoshop are trademarks of Adobe systems Incorporated, which may be

registered in certain jurisdictions.

❏ Monotype is a trademark of Monotype Imaging, Inc. registered in the United States Patent and Trademark

Oce and may be registered in certain jurisdictions.

❏ Albertus, Arial, and Times New Roman are trademarks of e Monotype Corporation.

❏ ITC Avant Garde, ITC Bookman, ITC Zapf-Chancery, and ITC Zapf Dingbats are trademarks of International

Typeface Corporation registered in the United States Patent and Trademark Oce and may be registered in certain jurisdictions.

❏ Clarendon, Helvetica, New Century Schoolbook, Palatino, Times and Univers are registered trademarks of

Heidelberger Druckmaschinen AG, which may be registered in certain jurisdictions, exclusively licensed through Linotype Library GmbH, a wholly owned subsidiary of Heidelberger Druckmaschinen AG.

❏ Wingdings is a registered trademark of

❏ Antique Olive is a registered trademark of Marcel Olive and may be registered in certain jurisdictions.

❏ Marigold is a trademark of AlphaOmega Typography.

❏ Coronet is a registered trademark of Ludlow Type Foundry.

❏ PCL is the registered trademark of Hewlett-Packard Company.

Microso

Corporation in the United States and other countries.

User's Guide

Trademarks

❏ Getopt

Redistribution and use in source and binary forms, with or without modication, are permitted provided that the following conditions are met:

1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.

2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.

4. Neither the name of the University nor the names of its contributors may be used to endorse or promote products derived from this soware without specic prior written permission.

THIS SOFTWARE IS PROVIDED BY THE REGENTS AND CONTRIBUTORS ''AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE REGENTS OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

❏ Arcfour

is code illustrates a sample implementation of the Arcfour algorithm.

Redistribution and use in source and binary forms, with or without modication, are permitted provided that this copyright notice and disclaimer are retained.

THIS SOFTWARE IS PROVIDED BY KALLE KAUKONEN AND CONTRIBUTORS ''AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL KALLE KAUKONEN OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

❏ microSDHC Logo is a trademark of SD-3C, LLC.

Note: microSDHC is built into the product and cannot be removed.

❏ Intel® is a registered trademark of Intel Corporation.

❏ General Notice: Other product names used herein are for identication purposes only and may be trademarks

of their respective owners. Epson disclaims any and all rights in those marks.

User's Guide

Contents

Trademarks

About This Manual

Introduction of Manuals..................... 9

Marks and Symbols.........................9

Descriptions Used in this Manual..............10

Operating System References.................10

Important Instructions

Safety Instructions.........................11

Printer Advisories and Warnings.............. 12

Advisories and Warnings for Setting Up/

Using the Printer........................12

Advisories and Warnings for Using the

Printer with a Wireless Connection...........13

Advisories and Warnings for Using the

Touchscreen........................... 13

Protecting Your Personal Information...........13

Administrator Settings

Locking the Printer Settings Using an

Administrator's Password....................14

Unlocking the Printer Settings................ 14

User Feature Restrictions....................14

Printer Basics

Part Names and Functions...................16

Control Panel............................ 20

Buttons and Lights.......................20

Icons Displayed on the LCD Screen...........20

Icons Displayed on the Soware Keyboard of

the LCD Screen.........................22

Menu Options............................22

Copy Mode............................22

Scan Mode.............................24

Fax Mode............................. 26

Memory Device.........................27

Setup Mode............................28

Contacts Mode......................... 37

Presets Mode...........................38

Status Menu............................38

Loading Paper

Paper Handling Precautions..................39

Available Paper and Capacities................40

List of Paper Types.......................42

Loading Paper in the Paper Cassette............43

Loading Paper in the Rear Paper Feed...........45

Loading Paper in the Front Paper Feed Slot. . . . . . . 47

Placing Originals

Available Originals for the ADF...............49

Placing Originals on the ADF.................49

Placing Originals on the Scanner Glass. . . . . . . . . . 51

Managing Contacts

Registering Contacts....................... 53

Registering Grouped Contacts................54

Registration and Backup of Contacts Using a

Computer...............................54

Printing

Printing from the Control Panel...............55

Printing from a Computer...................55

Authenticating Users in the Printer Driver when User Feature Restriction Is Enabled (for

Windows Only).........................56

Printing Basics - Windows.................56

Printing Basics - Mac OS X.................58

Printing on 2-Sides.......................60

Printing Several Pages on One Sheet..........62

Printing to Fit the Paper Size................63

Printing Multiple Files Together (for

Windows Only).........................64

Printing One Image on Multiple Sheets to

Create a Poster (for Windows Only).......... 65

Printing Using Advanced Features........... 71

Printing Using a PostScript Printer Driver........73

Printing Using a PostScript Printer Driver -

Windows..............................73

Printing Using a PostScript Printer Driver -

Mac OS X.............................75

Setting Items for the PostScript Printer Driver. . . 78

Printing from Smart Devices................. 78

Using Epson iPrint.......................78

Using AirPrint..........................81

User's Guide

Contents

Canceling Printing.........................81

Canceling Printing - Printer Button...........81

Canceling Printing - Status Menu............82

Canceling Printing - Windows.............. 82

Canceling Printing - Mac OS X..............82

Copying

Scanning

Scanning Using the Control Panel..............84

Scanning to an Email.....................84

Scanning to a Network Folder or FTP Server. . . . 85

Scanning to a Memory Device.............. 86

Scanning to the Cloud....................86

Scanning Using Document Capture Pro....... 86

Scanning to a Computer (WSD).............88

Scanning from a Computer...................88

Authenticating Users when Using Access

Control in EPSON Scan (for Windows Only). . . .88

Scanning in Oce Mode..................89

Scanning in Professional Mode..............90

Scanning from Smart Devices.................92

Scanning by Touching Smart Devices to the

NFC Tag..............................93

Faxing

Setting Up a Fax...........................95

Connecting to a Phone Line................95

Making Basic Fax Settings................. 98

Sending Faxes...........................100

Basic Fax Sending Operations..............100

Various Ways of Sending Faxes.............102

Receiving Faxes..........................106

Setting Receiving Mode..................106

Various Ways of Receiving Faxes............107

Saving and Forwarding Received Faxes. . . . . . . 108

Using Other Faxing Features.................113

Printing Fax Report and List...............113

Setting Security for Faxing................ 114

Checking Fax Jobs......................115

Replacing Ink Cartridges and Other Consumables

Checking the Status of the Remaining Ink and

the Maintenance Box......................117

Checking the Status of the Remaining Ink

and the Maintenance Box - Control Panel. . . . . 117

Checking the Status of the Remaining Ink

and the Maintenance Box - Windows.........117

Checking the Status of the Remaining Ink

and the Maintenance Box - Mac OS X........117

Ink Cartridge Codes.......................118

Ink Cartridge Handling Precautions...........118

Replacing Ink Cartridges................... 119

Maintenance Box Code.....................121

Maintenance Box Handling Precautions........ 121

Replacing a Maintenance Box................121

Maintenance Rollers Codes..................123

Replacing Maintenance Rollers in Paper

Cassette 1.............................. 123

Replacing Maintenance Rollers in Paper

Cassette 2 to 3...........................127

Temporarily Printing with Black Ink...........130

Temporarily Printing with Black Ink - Windows 131 Temporarily Printing with Black Ink -

Mac OS X............................ 132

Conserving Black Ink when the Black Ink Is

Low (for Windows Only)................... 132

Improving Print and Scan Quality

Checking and Cleaning the Print Head.........134

Checking and Cleaning the Print Head -

Control Panel..........................134

Checking and Cleaning the Print Head -

Windows.............................135

Checking and Cleaning the Print Head -

Mac OS X............................ 135

Aligning the Print Head....................136

Improving Horizontal Streaks................137

Cleaning the Paper Path....................137

Cleaning the ADF........................ 138

Cleaning the Scanner Glass..................140

Applications and Network Service Information

Epson Connect Service.....................142

Web Cong.............................142

Running Web Running Web

Running Web Cong on Mac OS X..........143

Necessary Applications.....................144

Windows Printer Driver..................144

Mac OS X Printer Driver................. 145

EPSON Scan (Scanner Driver).............146

on a Web Browser. . . . . . 142

Cong

on Windows.......... 143

Cong

User's Guide

Contents

Document Capture Pro.................. 147

PC-FAX Driver (Fax Driver)...............147

FAX Utility........................... 148

E-Web Print (for Windows Only)...........148

EPSON Soware Updater.................148

EpsonNet Cong.......................149

Uninstalling Applications...................149

Uninstalling Applications - Windows.........149

Uninstalling Applications - Mac OS X........150

Installing Applications.....................150

Installing a PostScript Printer Driver.........151

Installing the Epson Universal Printer Driver

(for Windows Only).....................154

Updating Applications and Firmware.......... 154

Solving Problems

Checking the Printer Status..................155

Checking Messages on the LCD Screen. . . . . . . 155

Error Code on the Status Menu.............156

Checking the Printer Status - Windows.......161

Checking Printer Status - Mac OS X......... 162

Removing Jammed Paper...................162

Removing Jammed Paper from the Front

Cover (A)............................ 162

Removing Jammed Paper from the Rear

Paper Feed (B1). . . . . . . . . . . . . . . . . . . . . . . . 163

Removing Jammed Paper from the Front

Paper Feed Slot (B2). . . . . . . . . . . . . . . . . . . . . 164

Removing Jammed Paper from the Paper

Cassette (C1/C2/C3).................... 165

Removing Jammed Paper from Rear Cover 1

(D1) and Rear Cover 2 (D2)...............166

Removing Jammed Paper from the Rear

Cover (E).............................167

Removing Jammed Paper from the ADF (F). . . 168

Paper Does Not Feed Correctly. . . . . . . . . . . . . . . 170

Original Does Not Feed in the ADF. . . . . . . . . .171

Power and Control Panel Problems............172

Power Does Not Turn On.................172

Power Does Not Turn O.................172

LCD Screen Gets Dark...................172

Printer Does Not Print.....................172

Printout Problems........................173

Print Quality Is Poor.................... 173

Copy Quality Is Poor....................174

An Image of the Reverse Side of the Original

Appears in the Copied Image.............. 175

Position, Size, or Margins of the Printout

e

Are Incorrect..........................175

Paper Is Smeared or Scued...............175

Printed Characters Are Incorrect or Garbled. . . 176

e Printed Image Is Inverted..............176

e Printout Problem Could Not be Cleared. . . 177

Other Printing Problems................... 177

Printing Is Too Slow.....................177

Printing Slows Down Dramatically During

Continuous Printing.....................177

PostScript Printer Driver Problems............178

Printer Does Not Print While Using

PostScript Printer Driver................. 178

Printer Does Not Print Correctly While

Using PostScript Printer Driver.............178

Print Quality Is Poor While Using PostScript

Printer Driver......................... 178

Printing Is Too Slow While Using PostScript

Printer Driver......................... 178

Cannot Start Scanning.....................178

Scanned Image Problems...................179

Scan Quarity Is Poor.................... 179

Characters Are Blurred...................180

An Image of the Reverse Side of the Original

Appears in the Scanned Image............. 180

Moiré (Cross-Hatch) Patterns Appear in the

Scanned Image.........................180

Scanning Area or Direction Is Not Correct. . . . 181

e Scanned Image Problem Could Not be

Cleared..............................181

Other Scanning Problems...................181

umbnail Preview Does Not Work Properly. . .181

Scanning Is Too Slow....................182

Cannot Send the Scanned Image by Email. . . . . 182

Scanning Stops when Scanning to PDF/

Multi-TIFF........................... 182

Problems when Sending and Receiving Faxes. . . . .182

Cannot Send or Receive Faxes..............182

Cannot Send Faxes......................183

Cannot Send Faxes to a Specic Recipient. . . . . 184

Cannot Send Faxes at a Specied Time....... 184

Cannot Receive Faxes....................184

Memory Full Error Occurs................185

Sent Fax Quality Is Poor..................185

Faxes Are Sent at the Wrong Size............186

Received Fax Quality Is Poor...............186

Received Faxes Are Not Printed............ 186

Other Faxing Problems.....................187

Cannot Make Calls on the Connected

Telephone............................187

Answering Machine Cannot Answer Voice

Calls................................187

User's Guide

Contents

Sender's Fax Number Not Displayed on

Received Faxes or the Number Is Wrong......187

Cannot Forward Received Documents to

Email Addresses........................187

Other Problems..........................187

Slight Electric Shock when Touching the

Printer...............................187

Operation Sounds Are Loud...............188

e Date and Time Are Incorrect........... 188

Memory Device Is not Recognized..........188

Cannot Save Data to a Memory Device.......188

Forgot Your Password....................188

Application Is Blocked by a Firewall (for

Windows Only)........................189

Appendix

Technical Specications....................190

Printer

Scanner Specications...................191

Interface Specications...................191

Fax Specications.......................191

Wi - F i

Ethernet Specications...................192

Security Protocol.......................193

Supported ird Party Services.............193

External USB Device

Supported Data Specications..............194

Dimensions...........................194

Electrical Specications..................195

Environmental

System Requirements....................196

Font Information.........................196

Available Fonts for PostScript..............196

Available Fonts for PCL..................197

List of Symbol Sets......................199

Regulatory Information....................204

Standards and Approvals................. 204

German Blue Angel.....................205

Restrictions on Copying..................205

Saving Power............................206

Saving Power - Control Panel..............206

Transporting the Printer....................206

Installing the Optional Units.................208

Optional Paper Cassette Unit Code..........208

Installing the Optional Paper Cassette Units. . . 208

Accessing an External USB Device From a

Computer..............................213

Restricting Access to an External USB Device

From a Computer.......................214

Specications

....................190

.....................192

Specications

..........193

..............195

Using an Email Server..................... 215

Conguring

Email Server Setting Items................216

Checking an Email Server Connection....... 217

Where to Get Help........................217

Technical Support Web Site................217

Contacting Epson Support................217

an Email Server...............215

User's Guide

About This Manual

Introduction of Manuals

e latest versions of the following manuals are available from the Epson support website.

http://www.epson.eu/Support (Europe)

http://support.epson.net/ (outside Europe)

❏ Important Safety Instructions (paper manual)

Provides you with instructions to ensure the safe use of this printer. is manual may not be included depending on model and region.

❏ Start Here (paper manual)

Provides you with information on setting up the printer and installing the

soware.

❏ User's Guide (PDF manual)

is manual. Provides overall information and instructions on using the printer, and on solving problems.

❏ Network Guide (PDF manual)

Provides information on network settings and solving problems when using the printer on a network.

❏ Administrator's Guide (PDF manual)

Provides network administrators with information on management and printer settings.

As well as the manuals above, check the various types of help information available from the printer itself or from the Epson applications.

Marks and Symbols

Caution:

Instructions that must be followed carefully to avoid bodily injury.

Important:

Instructions that must be observed to avoid damage to your equipment.

Note:

Provides complementary and reference information.

Related Information

Links to related sections.

User's Guide

About This Manual

Descriptions Used in this Manual

❏ Screenshots of the printer driver and the EPSON Scan (scanner driver) screens are from Windows 8.1 or Mac

OS X v10.10.x. e content displayed on the screens varies depending on the model and situation.

❏ Illustrations of the printer used in this manual are examples only. Although there may be slight dierences

depending on the model, the method of operation is the same.

❏ Some of the menu items on the LCD screen vary depending on the model and settings.

Operating System References

Windows

In this manual, terms such as "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista", "Windows XP", "Windows Server 2012 R2", "Windows Server 2012", "Windows Server 2008 R2", "Windows Server 2008", "Windows Server 2003 R2", and "Windows Server 2003" refer to the following operating systems. Additionally, "Windows" is used to refer to all versions.

❏ Microso

❏

Microso

❏ Microso

❏

Microso

❏ Microso

Mac OS X

In this manual, "Mac OS X v10.10.x" refers to OS X Yosemite, "Mac OS X v10.9.x" refers to OS X Mavericks, and "Mac OS X v10.8.x" refers to OS X Mountain Lion. Additionally, "Mac OS X" is used to refer to "Mac OS X v10.10.x", "Mac OS X v10.9.x", "Mac OS X v10.8.x", "Mac OS X v10.7.x", and "Mac OS X v10.6.8".

Wi n d o w s® 8.1 operating system

Wi n d o w s® 8 operating system

Wi n d o w s® 7 operating system

Wi n d o w s Vist a® operating system

Wi n d o w s® XP operating system

Wi n d o w s® XP Professional x64 Edition operating system

Wi n d o w s Se r ver® 2012 R2 operating system

Wi n d o w s Se r ver® 2012 operating system

Wi n d o w s Se r ver® 2008 R2 operating system

Wi n d o w s Se r ver® 2008 operating system

Wi n d o w s Se r ver® 2003 R2 operating system

Wi n d o w s Se r ver® 2003 operating system

User's Guide

Important Instructions

Safety Instructions

Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future reference. Also, be sure to follow all warnings and instructions marked on the printer.

❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of

other cords with this printer or the use of the supplied power cord with other equipment may result in re or electric shock.

❏ Be sure your AC power cord meets the relevant local safety standard.

❏ Never disassemble, modify, or attempt to repair the power cord, plug, printer unit, scanner unit, or options by

yourself, except as specically explained in the printer's manuals.

❏ Unplug the printer and refer servicing to qualied service personnel under the following conditions:

e power cord or plug is damaged; liquid has entered the printer; the printer has been dropped or the casing damaged; the printer does not operate normally or exhibits a distinct change in performance. Do not adjust controls that are not covered by the operating instructions.

❏ Place the printer near a wall outlet where the plug can be easily unplugged.

❏ Do not place or store the printer outdoors, near excessive dirt or dust, water, heat sources, or in locations

subject to shocks, vibrations, high temperature or humidity.

❏ Take care not to spill liquid on the printer and not to handle the printer with wet hands.

❏ Keep the printer at least 22 cm away from cardiac pacemakers. Radio waves from this printer may adversely

aect the operation of cardiac pacemakers.

❏ If the LCD screen is damaged, contact your dealer. If the liquid crystal solution gets on your hands, wash them

thoroughly with soap and water. If the liquid crystal solution gets into your eyes, ush them immediately with water. If discomfort or vision problems remain

❏ Avoid using a telephone during an electrical storm. ere may be a remote risk of electric shock from lightning.

❏ Do not use a telephone to report a gas leak in the vicinity of the leak.

❏

printer is heavy and should not be

e more people should assume the correct positions as shown below.

or carried by less than two people. When

lied

a thorough

aer

ushing,

see a doctor immediately.

the printer, two or

liing

User's Guide

Important Instructions

❏ Be careful when you handle used ink cartridges, as there may be some ink around the ink supply port.

❏ If ink gets on your skin, wash the area thoroughly with soap and water.

❏ If ink gets into your eyes, ush them immediately with water. If discomfort or vision problems continue aer

a thorough ushing, see a doctor immediately.

❏ If ink gets into your mouth, see a doctor right away.

❏ Do not disassemble the ink cartridge and the maintenance box; otherwise ink may get into your eyes or on your

skin.

❏ Do not shake ink cartridges too vigorously; otherwise ink may leak from the cartridge.

❏ Keep ink cartridges and maintenance box out of the reach of children.

Printer Advisories and Warnings

Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this manual for future reference.

Advisories and Warnings for Setting Up/Using the Printer

❏ Do not block or cover the vents and openings in the printer.

❏ Use only the type of power source indicated on the printer's label.

❏ Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and

❏ Avoid electrical outlets controlled by wall switches or automatic timers.

❏ Keep the entire computer system away from potential sources of electromagnetic interference, such as

loudspeakers or the base units of cordless telephones.

❏ e power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place

objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over. Be particularly careful to keep all the power-supply cords straight at the ends and the points where they enter and leave the transformer.

❏ If you use an extension cord with the printer, make sure that the total ampere rating of the devices plugged into

the extension cord does not exceed the cord's ampere rating. Also, make sure that the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.

❏ If you plan to use the printer in Germany, the building installation must be protected by a 10 or 16 amp circuit

breaker to provide adequate short-circuit protection and over-current protection for the printer.

❏ When connecting the printer to a computer or other device with a cable, ensure the correct orientation of the

connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation may damage both devices connected by the cable.

o.

❏ Place the printer on a at, stable surface that extends beyond the base of the printer in all directions. e printer

will not operate properly if it is tilted at an angle.

❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down;

otherwise ink may leak.

❏ Allow space above the printer so that you can fully raise the document cover.

❏ Leave enough space in front of the printer for the paper to be fully ejected.

❏ Avoid places subject to rapid changes in temperature and humidity. Also, keep the printer away from direct

sunlight, strong light, or heat sources.

User's Guide

Important Instructions

❏ Do not insert objects through the slots in the printer.

❏ Do not put your hand inside the printer during printing.

❏ Do not touch the white at cable inside the printer.

❏ Do not use aerosol products that contain ammable gases inside or around the printer. Doing so may cause re.

❏ Do not move the print head by hand; otherwise, you may damage the printer.

❏ Be careful not to trap your ngers when closing the document cover.

❏ Do not press too hard on the scanner glass when placing the originals.

❏ Always turn the printer o using the

until the

❏ Before transporting the printer, make sure that the print head is in the home (far right) position and the ink

cartridges are in place.

❏ If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical

outlet.

light stops ashing.

button. Do not unplug the printer or turn o the power at the outlet

Advisories and Warnings for Using the Printer with a Wireless Connection

❏ Radio waves from this printer may negatively aect the operation of medical electronic equipment, causing

them to malfunction. When using this printer inside medical facilities or near medical equipment, follow directions from the authorized personnel representing the medical facilities, and follow all posted warnings and directions on the medical equipment.

❏ Radio waves from this printer may negatively

automatic doors or automatically controlled devices, follow all posted warnings and directions on these devices.

alarms, and could lead to accidents due to malfunction. When using this printer near

re

the operation of automatically controlled devices such as

aect

Advisories and Warnings for Using the Touchscreen

❏ e LCD screen may contain a few small bright or dark spots, and because of its features it may have an uneven

brightness. ese are normal and do not indicate that it is damaged in any way.

❏ Only use a dry,

❏ e exterior cover of the touchscreen could break if it receives a heavy impact. Contact your dealer if the panel

surface chips or cracks, and do not touch or attempt to remove the broken pieces.

❏ Press the touchscreen gently with your nger. Do not press force or operate with your nails.

❏ Do not use sharp objects such as ball point pens or sharp pencils to perform operations.

cloth for cleaning. Do not use liquid or chemical cleaners.

so

❏ Condensation inside the touchscreen due to abrupt changes in temperature or humidity may cause

performance to deteriorate.

Protecting Your Personal Information

When you give the printer to someone else or dispose of it, erase all the personal information stored in the printer's memory by selecting Setup > System Administration > Restore Default Settings > Clear All Data and Settings on the control panel.

User's Guide

Administrator Settings

Locking the Printer Settings Using an Administrator's Password

You can set an administrator's password to lock the printer settings so that they cannot be changed by other users. You can lock the following settings.

❏ System Administration

❏ Eco Mode

❏ Presets

❏ Contacts

You cannot change settings without entering the password. is password is also required when you make settings using Web Cong or EpsonNet Cong.

Important:

Do not forget the password. If you forget the password, contact Epson support.

1. Enter Setup from the home screen.

2. Select Admin Settings > Admin Password.

3. Select Register, and then enter a password.

4. Enter the password again.

5. Select Lock Setting, and then enable it.

Unlocking the Printer Settings

1. Enter Setup from the home screen.

2. Select Admin Settings.

Enter the administrator's password.

4. Select Lock Setting, and then disable it.

User Feature Restrictions

Note:

Mac OS X is not supported.

e administrator can restrict printer features for individual users. To use a restricted feature, the user has to enter an ID and password on the control panel. Use this feature to prevent misuse of the printer.

User's Guide

Administrator Settings

Use Web Cong to congure restriction settings on a computer. See the Administrator's Guide for more details.

Aer conguring settings on the computer, enable the user restriction feature on the printer. Select Setup > System Administration > Security Settings > Access Control from the home screen, and then enable it.

User's Guide

Printer Basics

Part Names and Functions

ADF (Automatic Document Feeder) cover (F) Open when removing jammed originals in the ADF.

Edge guides Feeds originals straight into the printer. Slide to the

edges of the originals.

ADF input tray Feeds originals automatically.

ADF output tray Holds originals ejected from the ADF.

Edge guides Feeds the paper straight into the printer. Slide to the

edges of the paper.

Front paper feed slot (B2) Load one sheet of paper at a time by hand.

Paper cassette 1 (C1) Loads paper.

Paper cassette 2 to 3 (C2 to C3) Optional paper cassette units. Loads paper.

User's Guide

Printer Basics

Edge guides Feeds the paper straight into the printer. Slide to the

edges of the paper.

Paper support Supports loaded paper.

Rear paper feed (B1) Loads paper.

Feeder guard Prevents foreign substance from entering the printer.

Usually keep this guard closed.

Output tray Holds the ejected paper.

Edge guides Feeds the paper straight into the printer. Slide to the

edges of the paper.

Paper cassette Loads paper.

User's Guide

Printer Basics

Document cover Blocks external light while scanning.

Scanner glass Scans placed originals.

Control panel Operates the printer.

External interface USB port Connects memory devices.

Print head Fires ink.

Front cover (A) Open when replacing an ink cartridge and removing

jammed paper inside the printer.

NFC tag Pass a smart device over this tag to print or scan from

the smart device directly.

User's Guide

Printer Basics

Rear cover 2 (D2) Remove when replacing maintenance rollers or

removing jammed paper.

AC inlet Connects the power cord.

Rear cover 1 (D1) Open when replacing the maintenance rollers or

removing jammed paper.

Rear cover (E) Covers for the optional paper cassette units. Open

when replacing the maintenance rollers or removing jammed paper.

Service USB port USB port for future use.

Do not remove the sticker.

LINE port Connects a phone line.

EXT. port Connects external phone devices.

LAN port Connects a LAN cable.

USB port Connects a USB cable.

User's Guide

Control Panel

Buttons and Lights

Printer Basics

Turns the printer on or o.

Unplug the power cord when the power light is o.

Displays the home screen.

Pauses the current job and allows you to interrupt another job. Press this button again to restart a paused job.

Returns the current settings to their previous status.

Stops the current operation.

- Displays menus and messages. Touch the LCD screen to select a menu, and scroll by swiping.

Returns to the previous screen.

Displays the Status Menu. You can check the printer's status and job history.

The error light on the left ashes or turns on when an error occurs.

The data light on the right ashes when the printer is processing data. It turns on when there are queued jobs.

0 - 9

c Clears number settings such as the number of copies.

Enters numbers, characters, and symbols.

Starts printing, copying, scanning, and faxing in black and white.

Starts printing, copying, scanning, and faxing in color.

Icons Displayed on the LCD Screen

e following icons are displayed on the LCD screen depending on the printer's status. Press the network icon to check the current network settings and make Wi-Fi settings.

User's Guide

Printer Basics

Press this icon to view operating instructions such as how to load paper, and how to place originals.

Turns on when originals are placed in the ADF.

Turns on when ink is running low or the maintenance box is nearly full. Press the button, and then select Printer Information to check the status.

Turns on when ink is expended or the maintenance box is full. Press the button, and then select Printer Information to check the status.

Turns on when received documents that have not yet been read, printed, or saved, are stored in the product's memory.

Turns on while the printer is receiving or sending faxes.

Indicates fax memory usage.

Indicates that the fax memory is full.

Indicates the number of unprocessed or unread received faxes. This icon is displayed on the fax mode icon. When the number of faxes exceeds 10, the icon changes to 10+. For more details, see the section that describes the display when a received fax has not been processed.

Turns on while the printer is connected to a wired (Ethernet) network.

Turns on while the printer is connected to a wireless (Wi-Fi) network. The number of bars indicates the signal strength of the connection. The more bars there are, the stronger the connection.

Indicates a problem with the printer's wireless (Wi-Fi) network connection, or that the printer is searching for a wireless (Wi-Fi) network connection.

Indicates that the printer is connected to a wireless (Wi-Fi) network in Ad Hoc mode.

Indicates that the printer is connected to a wireless (Wi-Fi) network in Wi-Fi Direct mode.

Indicates that the printer is connected to a wireless (Wi-Fi) network in Simple AP mode.

Indicates that the user restriction feature is enabled. Press this icon to log in to the printer. You need to enter a user name and password. Contact your printer administrator for login information.

Indicates that a user with access permission has logged in.

User's Guide

Printer Basics

Related Information

& “Memory Full Error Occurs” on page 185 & “Notication of Unprocessed Received Faxes” on page 115

Icons Displayed on the Software Keyboard of the LCD Screen

You can enter characters and symbols by using the soware keyboard screen when you register a contact, make network settings, and so on. e following icons are displayed on the soware keyboard screen.

Note:

Available icons vary depending on the setting item.

Switches between upper case and lower case.

Switches the character type.

123#: Enters numbers and symbols.

ABC: Enters letters.

ÁÄÂ: Enters special characters such as umlauts and accents.

Changes the keyboard layout.

Enters a space.

Deletes a character to the left.

Enters a character.

Enters a pause (pauses for three seconds) while dialing. A hyphen (-) is entered as the pause mark.

Menu Options

Copy Mode

Note:

❏ Available menus vary depending on the layout you selected.

❏ Press Settings to display hidden setting menus.

Menu Settings and Explanations

Number of copies Enter the number of copies.

User's Guide

Printer Basics

Menu Settings and Explanations

Layout With Border Copies with a border around the edges.

2-up Copies multiple page originals onto one sheet.

4-up

When placing originals in the ADF, insert them into the feeder from the top or left edge.

Load vertical originals as shown below, and select Portrait from Document Orientation.

Load horizontal originals as shown below, and select Landscape from Document Orientation.

ID Card Scans both sides of an ID card and copies onto one side of A4 size paper.

Document Size Select the size of your original.

Zoom Enlarges or reduces the original.

Select Auto Fit Page to t to the paper size of the selected paper source.

Paper Source Select the paper source that you want to use.

Auto: Feeds paper automatically using the Paper Setup settings made when you loaded the paper.

Front Paper Feed Slot: Select the paper size and paper type you loaded in the front paper feed slot.

2-Sided Select 2-sided layout.

Select a layout, press Advanced, and then select the binding position of your original and the paper.

Document Orientation

Quality Select the type of your original.

Density Set the density of your copies.

Layout Order

Select the orientation of your original.

Text: Provides faster printing, but the printouts may be faint.

Photo: Provides higher quality printing, but the printing speed may be slower.

Select the copy layout for multiple pages when you have selected 2-up or 4-up as the Layout setting.

Remove Shadow Removes shadows that appear in the center of copies when copying a booklet or that appear around

copies when copying thick paper.

Remove Punch Holes

Collate Copy Prints multiple copies of multiple originals collated in order and sorts them into sets.

Dry Time Select the drying time.

Advanced Settings Adjust image settings such as contrast and saturation.

Removes the binding holes when copying.

User's Guide

Printer Basics

Scan Mode

Menu Settings and Explanations

Contacts Select email addresses to send the scanned image from the contacts list.

Menu Email Settings Subject: Enter a subject for the email.

Filename Prex: Enter a prex for the name of the le to be sent.

Basic Settings

Scan Report Prints a history that shows when and to which email address scanned les

See the list of menus in Settings.

have been sent.

Network Folder/FTP

Menu Settings and Explanations

Contacts Select a folder in which to save the scanned image from the contact list. You do not need to make

location settings when you have selected a folder from the contacts list.

Location Communication

Mode

Location Enter a folder path in which to save the scanned image.

User Name Enter a user name for the specied folder.

Password Enter a password for the specied folder.

Connection Mode Select the connection mode.

Port Number Enter a port number.

Form at

Select the format in which to save the scanned image. When you select TIFF (Single Page), only monochrome scanning is available.

Select the communication mode.

Menu File Settings

Basic Settings

Scan Report Prints a history that shows when and to which folder the scanned les have

Memory Device

Menu Settings and Explanations

Form at

Settings

Select the format in which to save the scanned image. When you select TIFF (Multi Page), only monochrome scanning is available.

See the list of menus in Settings.

Enter a prex for the le name in Filename Prex.

See the list of menus in Settings.

been sent.

User's Guide

Printer Basics

Cloud

Menu Settings and Explanations

Format Select the format in which to save the scanned image.

Settings

See the list of menus in Settings.

Document Capture Pro

is menu has no setting item.

Computer (WSD)

is menu has no setting item.

Settings

Note:

Available menus vary depending on the destination type, such as email or folder, and the format in which scanned images are saved.

Menu Settings and Explanations

Format Select the format in which to save the scanned image.

When you are using the feature for sending a scanned image by email and TIFF (Single Page) or TIFF (Multi Page) is selected as the format setting, only monochrome scanning is available.

Resolution Select the scanning resolution.

Scan Area Select the scan area.

Auto Cropping: Crops the white space around the text or image when scanning.

Max Area: Scans at the maximum scan area of the scanner glass or the ADF.

2-Sided

Document Type Select the type of your original.

Density Select the contrast of the scanned image.

Document Orientation

Compression Ratio Select how much to compress the scanned image.

PDF Settings

Attached File Max Size

Remove Shadow Removes shadows that appear around the scanned image when scanning thick paper.

Scans both sides of the original. When performing 2-sided scanning, select Binding Direction and then select the binding position of the original.

Select the orientation of your original.

When you have selected PDF as the save format setting, use these settings to protect PDF les.

Document Open Password: Creates a PDF le that requires a password when opening.

Permissions Password: Creates a PDF

Select the maximum le size that can be attached to the email.

that requires a password when printing or editing.

le

Related Information

& “Scanning Using Document Capture Pro” on page 86

User's Guide

Printer Basics

& “Document Capture Pro” on page 147

Fax Mode

From the home screen, select Fax > Menu. You can access some of the setting menus directly from the Fax screen.

Menu Settings and Explanations

Fax Send Settings Resolution Select the resolution of the outgoing fax.

Select Photo for originals that contain both text and photo images.

Density Set the density of the outgoing fax.

Document Size (Glass)

ADF 2-Sided When sending a monochrome fax, both sides of the original placed in the

Direct Send See the pages that describe these features for more details.

Priority Send

Continuous Scan from ADF

Transmission Report

Send Fax Later See the pages that describe these features for more details.

Polling Receive

Polling Send

Store Fax Data

Fax Report Fax Settings List Prints the current fax settings.

Fax Log Prints a transmission report automatically after you send a fax. You can set to

Select the size and orientation of the original you placed on the scanner glass.

ADF are scanned.

Prints a transmission report automatically after you send a fax. Select Print on Error to print a report only when an error occurs.

print this report automatically using the following menu.

Setup > System Administration > Fax Settings > Output Settings > Fax Log Auto Print

Last Transmission Prints a report for the previous fax that was sent or received through polling.

Stored Fax Documents

Protocol Trace Prints a detailed report for the previous fax that was sent or received.

Prints a list of fax documents stored in the printer’s memory, such as unnished

jobs.

Related Information

& “Sending Many Pages of a Monochrome Document (Direct Send)” on page 104 & “Sending a Fax Preferentially (Priority Send)” on page 105 & “Sending Dierent Size Documents Using ADF (Continuous Scan from ADF)” on page 105 & “Sending Faxes at a Specied Time (Send Fax Later)” on page 103 & “Receiving Faxes by Polling (Polling Receive)” on page 108

User's Guide

Printer Basics

& “Sending Faxes on Demand (Polling Send)” on page 104 & “Storing a Fax Without Specifying a Recipient (Store Fax Data)” on page 103

Memory Device

Note:

Memory device is a generic name for external USB devices such as USB ash drives.

File format

Menu Settings and Explanations

JPEG Select the le format of the le you want to print.

TIFF

PDF

Settings

Note:

Available menus vary depending on the selected le format.

Menu Settings and Explanations

Number of printouts

Settings Paper Source Select the paper source that you want to use.

Enter the number of printouts.

Select the paper size and paper type you loaded when Front Paper Feed Slot is selected.

Quality Select the print quality.

If you select Best, the printing speed may be slower.

Date Select the format of the date on the printouts.

Fit Frame Crops the top and bottom edges of the image to t in the selected paper size.

Turning this o causes margins to appear on the left and right side of the image.

Bidirectional Select which side to re ink when the print head moves. Turn this on under

normal usage.

Enabled: Prints when the print head moves in both directions.

Disabled: Prints only when the print head moves in one direction. Print quality improves, but the printing speed is slow.

2-Sided Select 2-sided layout.

Enable 2-sided printing, and then select the binding position and dry time.

Print Order Last Page on Top: Prints from the rst page of a le.

First Page on Top: Prints from the last page of a le.

User's Guide

Printer Basics

Menu Settings and Explanations

Image Adjustments Fix Photo Select the image correction method.

On: Enhances the image automatically by using Epson's unique image analysis and image processing technology.

P.I.M.: Adjusts the image by using your camera's PRINT Image Matching or Exif Print information.

Fix Red-Eye Fixes red-eye in photos.

Corrections are not applied to the original le, only to the printouts.

Depending on the type of photo, parts of the image other than the eyes may be corrected.

Options Select Images

Select Group Select this menu to select another group.

Select All Images selects all of the images on the memory device.

Setup Mode

Menu Settings and Explanations

Ink Levels Displays the approximate levels of the ink and the maintenance box.

When an ! icon is displayed, the ink is running low or the maintenance box is nearly full.

Maintenance Print Head Nozzle

Check

Print Head Cleaning

Print Head Alignment

Prints a pattern to check if the print head nozzles are clogged.

Cleans clogged nozzles in the print head.

Adjusts the print head to improve print quality.

Run Ruled Line Alignment if text and lines are misaligned.

Run Vertical Alignment if your printouts look blurry.

Run Horizontal Alignment if your printouts contain horizontal banding at regular intervals.

Improve Horizontal Streaks

Thick Paper Reduces ink smearing when printing. Enable this feature only when you see

Paper Guide Cleaning

Remove Paper Use this feature if there are still some torn pieces of paper inside the printer

Maintenance Roller Information

Use this feature if your printouts contain horizontal banding after trying Print Head Cleaning and Horizontal Alignment.

This feature provides more accurate adjustment than Horizontal Alignment.

ink smearing on your printouts because it may lower the printing speed.

Use this feature to feed paper for cleaning when there are ink stains on the internal rollers.

even after removing jammed paper.

Displays the status of the maintenance rollers for the paper cassette in the Maintenance Roller Status.

After replacing maintenance rollers, select Reset Maintenance Roller Counter to reset the counter for the paper cassette in which you replaced the maintenance rollers.

User's Guide

Printer Basics

Menu Settings and Explanations

Paper Setup Select the paper size and paper type you loaded in the paper source.

Print Status Sheet Conguration

Status Sheet

Supply Status Sheet

Usage History Sheet

PS3 Font List Prints a list of fonts that are available for a PostScript printer.

PCL Font List Prints a list of fonts that are available for a PCL printer.

Network Status Wired LAN/Wi-Fi

Status

Wi-Fi Direct Status Displays the current Wi-Fi Direct settings.

Email Server Status Displays the current email server settings.

Epson Connect Status

Google Cloud Print Status

Prints an information sheet showing the current printer status and settings.

Prints an information sheet showing the status of consumables.

Prints an information sheet showing the usage history of the printer.

Displays the current network settings.

Displays whether or not the printer is registered and connected to Epson Connect or Google Cloud Print service.

See the Epson Connect portal website for more details.

https://www.epsonconnect.com/

http://www.epsonconnect.eu (Europe only)

Document Capture Pro Status

Print Status Sheet Displays or prints the current network settings.

Admin Settings These menus allow an administrator to register an administrator password to protect the printer

settings from being changed by other users.

Admin Password Set, change, or reset the administrator password.

Lock Setting

System Administration

See the pages that describe these features for more details.

Displays the current Document Capture Pro Settings settings.

If you forget the password, contact Epson support.

You need to enter an administrator password when you enter the System

Administration settings and when you change the settings of Eco Mode, Presets, and the contacts.

Related Information

& “System Administration” on page 29

System Administration

Select Setup on the home screen, and then select System Administration.

User's Guide

Menu Settings and Explanations

Printer Basics

Printer Settings

Common Settings LCD Brightness Adjust the brightness of the LCD screen.

See the list of menus in Printer Settings.

Sound Adjust the volume and select the type of audio.

Sleep Timer Select the time period before the printer enters sleep mode (energy saving

mode) when no operations are performed.

The LCD screen turns black when the set time passes.

Power O Timer You can adjust the time before power management is applied. Any increase

will aect the product’s energy eciency. Please consider the environment before making any change.

Date/Time Settings Date/Time Enter the current date and time.

Daylight Saving Tim e

Time Dierence Enter the time dierence between your local time and

Country/Region Select the country or region.

Language Select the display language.

Operation Time Out

If this feature is enabled, the LCD screen returns to the home screen when no operations have been performed for about three minutes. This feature is automatically enabled when the user restriction feature is enabled.

Select the summer time setting that applies to your area.

UTC (Coordinated Universal Time).

Network Settings Network Status Displays or prints the network settings and connection status.

Wi-Fi Setup Wi-Fi Setup Wizard See the Network Guide for more details.

Push Button Setup (WPS)

PIN Code Setup (WPS)

Wi-Fi Auto Connect

Disable Wi-Fi You may be able to resolve network problems by

disabling the Wi-Fi settings or making the Wi-Fi settings again. See the Network Guide for more details.

Wi-Fi Direct Setup See the Network Guide for more details.

Connection Check Checks the status of the network connection and prints the network

connection check report. If there are any problems with the connection, see the check report to solve the problem.

Advanced Setup See the Network Guide for more details.

Epson Connect Services

Google Cloud Print Services

You can suspend or resume the Epson Connect or Google Could Print service, or cancel using the services (restore the default settings).

See the Epson Connect portal website for more details.

https://www.epsonconnect.com/

http://www.epsonconnect.eu (Europe only)

+ 188 hidden pages

Epson C11CD49301BX User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Copyright

Trademarks

Contents

About This Manual

Introduction of Manuals

Marks and Symbols

Descriptions Used in this Manual

Operating System References

Important Instructions

Safety Instructions

Printer Advisories and Warnings

Advisories and Warnings for Setting Up/Using the Printer

Advisories and Warnings for Using the Printer with a Wireless Connection

Advisories and Warnings for Using the Touchscreen

Protecting Your Personal Information

Administrator Settings

Locking the Printer Settings Using an Administrator's Password

Unlocking the Printer Settings

User Feature Restrictions

Printer Basics

Part Names and Functions

Control Panel

Buttons and Lights

Icons Displayed on the LCD Screen

Icons Displayed on the Software Keyboard of the LCD Screen

Menu Options

Copy Mode

Scan Mode

Fax Mode

Memory Device

Setup Mode