Epson C11C376125A1 User Manual

24-Pin Dot Matrix Printer

User's Guide

4013016-01 C01

Control Panel Buttons and Lights

Font button

Selects the font.

Condensed button

urns on and off the condensed mode.

Reset

hen you press both the Font and Condensed buttons simultaneously, the printer clears its buffer and return to its default settings.

ear Off/Bin button (LQ-680)

● Advances continuous paper to the tear-off position.

● Feeds continuous paper backward from the tear-off

position to the top-of-form position.

● Selects a cut-sheet feeder bin.

● Turns on th e card mode to pri nt on postcards an d envelopes.

ear Off/Bin lights (LQ-680)

f f when continuous paper is in the tear-off position.

●

o n when bin 1 of the optional cut-sheet feeder is selected.

●

n o when bin 2 of the optional cut-sheet feeder is selected.

●

n n when the printer is in the card mode.

●

Pause button

Stops printing temporarily, and resumes printing when pressed again. When pressed for three seconds, turns on the *micro adjust mode. To turn off, press again.

Pause light

● On when the printer is paused.

● Flashes when the printer is in the

*micro adjust mode.

● Flashes when the print head has

overheated.

Paper Out light

● On when no paper is loaded

in the selected paper source or paper is not loaded correctly.

● Flashes when paper has not

been fully ejected or a paper jam has occurred.

n = On f = Flashing o = Off

LQ-680

LQ-680Pro

Paper Source button & lights (LQ-680Pro)

Select a paper source. See Chapter 2.

ear Off/Special Pap er button (LQ-680Pro)

● Advances continuous paper to the

tear-off position.

● Feeds continuous paper backward

from the tear-off position to the top-of-form position.

● Turns on the card mode or envelope

mode.

ear Off/Special Paper lights (LQ-680Pro)

f f when continuous paper is in the

●

tear-off position. o n when the printer is in the card

●

mode. n o when the printer is in the envelope

●

mode.

*Micro Adjust mode

When you hold down the Pause button for three seconds, the printer enters the micro adjust mode. In this mode, you can press the LF/FFD and Load/EjectU buttons to adjust the top-of-form or tear-off position. See Chapter 2.

LF/FF button

● Feeds paper line by line when pressing shortly.

● Ejects a single sheet or advances continuous

paper to the next top-of-form position when held down.

Load/Eject button

● Loads a single sheet of paper.

● Ejects a single sheet of paper if a sheet is loaded.

● Loads continuous paper from the standby

position.

● Feeds continuous paper backward to the

standby position.

24-Pin Dot Matrix Printer

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATIO N. The information contained h erein is designed only for use with th is EPSON printer. EPSON is not responsible for any use of this information as applied to other printers.

Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with SEIKO EPSON CORPORATION’s operating and maintenance instructions.

SEIKO EPSON C ORPORATION shall not be liable fo r any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by SEIKO EPSON CORPORATION.

EPSON and EPSON ESC/P are registered trademarks of SEIKO EPSON CORPORATION.

Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation.

IBM is a registered trademark of International Business Machines Corporation.

General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. EPSON disclaims any and all rights in those marks.

User’s Guide

FCC Compliance Statement For United States Users

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio and television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures.

❑ Reorient or relocate the receiving antenna

❑ Increase the separation between the equipment and receiver

❑ Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected

❑ Consult the dealer or an experienced radio/TV technician for help.

WARNING

The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC Certification of this device and ma y cause interference levels which exceed the limits established by the FCC for this equipment. It is the responsibility of the user to obtain and use a shielded equipment interface cable with this device. If this equipment has more than one interface connector, do not leave cables connected to unused interfaces.

Changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment.

For Canadian Users

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

DECLARATION of CONFORMITY

According to 47CFR, Part 2 and 15 for Class B Personal Computers and Peripherals; and/or CPU Boards and Power Supplies used with Class B Personal Computers:

We: Located at:

Declare under sole responsibility that the product identified herein, complies with 47CFR Part 2 and 15 of the FCC rules as a Class B digital device. Each product marketed, is identical to the representative unit tested and found to be compliant with the standards. Records maintained continue to reflect the equipment being produced can be expected to be within the variation accepted, due to quantity production and testing on a statistical basis as required by 47CFR §2.909 Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Trade Name: EPSON

Type of Product: Dot Matrix Printer

EPSON AMERICA, INC. MS 6-43 3840 Kilroy Airport Way Long Beach, CA 90806-2469 Telephone: (562)290-5254

Model: P220A/P220B

iii

Getting to Know Your Printer

Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Print Head Caution Symbol. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

ENERGY STAR Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

For United Kingdom Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Use of options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Warnings, Cautions, and Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Chapter 1 Setting Up the Printer

Unpacking the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Choosing a Place for the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3

Assembling the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5

Attaching the paper guide . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5

Plugging in the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5

Connecting the Printer to Your Computer . . . . . . . . . . . . . . . . . . 1-6

Installing or Replacing the Ribbon Cartridge . . . . . . . . . . . . . . . .1-8

Installing the Printer Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12

Installing the printer software in Windows 98, 95, 2000, or NT 4.0

1-13 Installing the printer software in Windows 3.1 or NT 3.5x 1-14

For DOS programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-16

Chapter 2 Paper Handling

Selecting a Paper Source. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2

Paper source and paper types. . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Setting the paper release lever (LQ-680). . . . . . . . . . . . . . . . 2-4

Setting the Paper Source button (LQ-680Pro) . . . . . . . . . . . 2-5

Adjusting the Paper Thickness Lever. . . . . . . . . . . . . . . . . . . . . . .2-6

Using Continuous Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8

Positioning your continuous paper supply. . . . . . . . . . . . . 2-8

Loading continuous paper with the tractor. . . . . . . . . . . . . 2-9

Using the tear-off function. . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14

Removing continuous paper . . . . . . . . . . . . . . . . . . . . . . . . . 2-17

Using Continuous Multipart Forms . . . . . . . . . . . . . . . . . . . . . . . 2-17

Using Overlapping Multipart Forms

(LQ-680Pro). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-18

Using Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-19

Using Single Sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-20

Using Single-Sheet Multipart Forms . . . . . . . . . . . . . . . . . . . . . . . 2-23

Using Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-24

Using Postcards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-25

Switching Between Continuous Paper and Single Sheets . . . . . 2-26

Switching to single sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-26

Switching to continuous paper . . . . . . . . . . . . . . . . . . . . . . . 2-28

Using Micro Adjust . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-28

Adjusting the loading position . . . . . . . . . . . . . . . . . . . . . . . 2-28

Adjusting the tear-off position . . . . . . . . . . . . . . . . . . . . . . . 2-31

Adjusting the printing position. . . . . . . . . . . . . . . . . . . . . . . 2-32

Chapter 3 Using the Printer Software

About Your Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

Using the Printer Driver With Windows 98 or 95 . . . . . . . . . . . . 3-3

Accessing the printer driver from Windows applications 3-3

Accessing the printer driver from the Start menu . . . . . . . 3-5

Changing the printer driver settings . . . . . . . . . . . . . . . . . . 3-5

Using the Printer Driver With Windows 3.1 . . . . . . . . . . . . . . . . 3-6

Accessing the printer driver from Windows applications 3-6

Accessing the printer driver from the Control Panel. . . . . 3-8

Changing the Printer driver settings . . . . . . . . . . . . . . . . . . 3-8

Using the Printer Driver With Windows 2000 and NT 4.0 . . . . 3-9

Accessing the printer driver from Windows applications 3-9

Accessing the printer driver from the Start menu . . . . . . . 3-11

Changing the printer driver settings . . . . . . . . . . . . . . . . . . 3-12

Using the Printer Driver With Windows NT 3.5x . . . . . . . . . . . . 3-13

Accessing the printer driver from Windows applications 3-13

Accessing the printer driver from the Control Panel. . . . . 3-15

Changing the Printer driver settings. . . . . . . . . . . . . . . . . . . 3-16

Printer Driver Settings Overview . . . . . . . . . . . . . . . . . . . . . . . . . .3-17

Using the EPSON Remote! Utility . . . . . . . . . . . . . . . . . . . . . . . . . 3-19

Installing EPSON Remote! . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19

Accessing EPSON Remote! . . . . . . . . . . . . . . . . . . . . . . . . . . .3-19

Using the EPSON Status Monitor 3 Utility . . . . . . . . . . . . . . . . . .3-20

Setting up EPSON Status Monitor 3 . . . . . . . . . . . . . . . . . . . 3-20

Accessing EPSON Status Monitor 3. . . . . . . . . . . . . . . . . . . . 3-22

Chapter 4 Changing Printer Settings From the Printer’s Control Panel

Selecting a Built-In Font and Pitch . . . . . . . . . . . . . . . . . . . . . . . . .4-2

About Your Printer’s Default Settings . . . . . . . . . . . . . . . . . . . . . . 4-3

Changing default settings . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-9

Chapter 5 Troubleshooting

Using the Error Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2

Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-4

Power supply problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5

Single-sheet paper loading or feeding problems. . . . . . . . . 5-6

Continuous paper loading or feeding problems . . . . . . . . . 5-8

Printing position problems . . . . . . . . . . . . . . . . . . . . . . . . . . .5-9

Printing or printout quality problems. . . . . . . . . . . . . . . . . . 5-11

Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-16

Aligning Vertical Lines in Your Printout. . . . . . . . . . . . . . . . . . . . 5-17

Printing a Self Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-18

Printing a Hex Dump . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-19

Appendix A Enhancing Your Printer With Options

Cut-Sheet Feeders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2

Installing the cut-sheet feeder. . . . . . . . . . . . . . . . . . . . . . . . . A-3

Loading paper from the cut-sheet feeder . . . . . . . . . . . . . . .A-6

Switching between the tractor and the cut-sheet feeder. . . A-13

vii

Loading paper manually from the paper guide . . . . . . . . . A-14

Roll Paper Holder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-15

Installing the roll paper holder . . . . . . . . . . . . . . . . . . . . . . . A-15

Loading a roll of paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-17

Removing roll paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-18

Optional interface cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-19

Installing an interface card. . . . . . . . . . . . . . . . . . . . . . . . . . . A-20

Appendix B Cleaning and Transporting the Printer

Cleaning the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2

Transporting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-3

Appendix C Specifications

Printer Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2

Mechanical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2

Electronic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-4

Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-6

Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-6

Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-6

Printable area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-11

Safety approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-14

CE marking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-14

Command Lists. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-15

EPSON ESC/P2 control codes. . . . . . . . . . . . . . . . . . . . . . . . C-15

IBM 2390 Plus emulation control codes. . . . . . . . . . . . . . . . C-16

Appendix D Customer Support Information

Contacting Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-2

For Users in North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-3

For Users in the United Kingdom and the Republic of Ireland. D-4

For Users in Australia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-6

For Users in India . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-7

For Users in Malaysia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-8

viii

For Users in Singapore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-8

For Users in Hong Kong. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-9

For Users in the Philippines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-10

Glossary

Index

Getting to Know Your Printer

Your EPSON® LQ-680/LQ-680Pro 24-pin dot matrix printer

provides high-quality printing and great performance in a

compact design.

Features include:

❏ The ability to handle a wide range of paper types, including

continuous paper, multipart forms with one original and up to five copies, labels, single sheets, envelopes, and postcards

❏ High-speed printing of up to 413 cps (characters per second)

at 10 characters per inch

Your printer also comes with printer driver software, the EPSON

Status Monitor 3 utility for Microsoft

NT 4.0, that lets you check the status of your printer quickly and

easily, and other software. In addition, many other options are

available to suit your individual needs.

Windows® 98, 95, 2000 and

Getting to Know Your Printer

Important Safety Instructions

Read all of these instructions and save them for later reference. Follow all warnings and instructions marked on the printer.

❏ Do not place the printer on an unstable surface or near a

radiator or heat source.

❏ Place the printer on a flat surface. The printer will not operate

properly if it is tilted or at an angle.

❏ Do not block or cover the openings in the printer’s cabinet.

Do not insert objects through the slots.

❏ Use only the type of power source indicated on the printer’s

label.

❏ Connect all equipment to properly grounded power outlets.

Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off.

❏ Do not use a damaged or frayed power cord.

❏ If you use an extension cord with the printer, make sure the

total ampere rating of all devices plugged into the extension cord does not exceed the cord’s ampere rating. Also, make sure the total of all devices plugged into the wall outlet does not exceed the wall outlet’s ampere rating.

❏ Unplug the printer before cleaning, and clean it with a damp

cloth only.

❏ Do not spill liquid on the printer.

❏ Except as specifically explained in this guide, do not attempt

to service the printer yourself.

Getting to Know Your Printer

❏ Unplug the printer and refer servicing to qualified

personnel under the following conditions:

If the power cord or plug is damaged; if liquid has entered the printer; if the printer has been dropped or the cabinet damaged; or if the printer does not operate normally or exhibits a distinct change in performance. Adjust only those controls that are covered by the operating instructions.

❏ Printer parts marked with this symbol may be hot.

❏ If you plan to use the printer in Germany, observe the

following:

To provide adequate short-circuit protection and overcurrent protection for this printer, the building installation must be protected by a 10 or 16 amp circuit breaker.

Note for German-speaking users:

Bei Anschluss des Druckers an die Stromversorgung muss sichergestellt werden, dass die Gebäudeinstallation mit einer 10 A- oder 16 A-Sicherung abgesichert ist.

Turn off the printer and let it cool for a few minutes before you touch any printer part marked with this symbol.

Getting to Know Your Printer

Print Head Caution Symbol

The symbol on the print head indicates that this part may be hot. Never touch the print head just

after the printer has been used. Let the print head cool for a few minutes before touching it.

ENERGY STAR Compliance

As an ENERGY STAR Partner, EPSON has determined that this product meets the ENERGY STAR guidelines for energy efficiency.

The International ENERGY STAR Office Equipment program is a voluntary partnership with the computer and office equipment industry to promote the introduction of energy-efficient personal computers, monitors, printers, fax machines, copiers, and scanners in an effort to reduce air pollution caused by power generation.

For United Kingdom Users

Use of options

Epson (UK) Limited shall not be liable against any damages or problems arising from the use of any options or consumable products other than those designated as Original EPSON Products or EPSON Approved Products by Epson (UK) Limited.

Getting to Know Your Printer

Safety information

Warning:

If you have to fit a plug:

As the colours of the mains lead of this appliance may not match

coloured markings used to identify the terminals in a plug, please

proceed as follows:

The green and yellow wire must be connected to the terminal in

the plug which is marked with the letter E or the Earth symbol (

The blue wire must be connected to the terminal in the plug

marked with the letter N.

The brown wire must be connected to the terminal in the plug

marked with the letter L.

This appliance must be earthed. Refer to the rating plate for voltage and check that the appliance voltage corresponds to the supply voltage.

Important: The wires in the mains lead fitted to this appliance are coloured in accordance with the following code:

Green and yellow — Earth Blue — Neutral Brown — Live

If damage occurs to the plug, replace the cord set or consult a

qualified electrician.

Replace fuses only with a fuse of the correct size and rating.

Getting to Know Your Printer

Warnings, Cautions, and Notes

This guide uses the following conventions:

Warnings must be followed to avoid bodily injury.

Cautions must be observed to avoid damage to your equipment.

Notes contain important information and useful tips on the operation of your printer.

Getting to Know Your Printer

Chapter 1

Setting Up the Printer