EPSON C1000 User Manual

Ready and Error Lights

The ready (green) and error (red) lights on
the top of the printer may be the first
indication of trouble. The status of the lights,
on, off or flashing, indicates your printer
status as described below.
The Status Alert window in the EPSON
Status Monitor 3 utility indicates what type
of error has occurred and offers you a
possible solution. Look through this section
to find the kind of problem you have, then
try the recommended solutions in the order
they are presented until your problem is
solved.

ready light

error light

EPSON AcuLaser C1000 Quick Reference

Ready
Light
(green)

Off Off Printer’s power is turned off.

On Off Printer is ready for printing or

Flashing Off Printer is warming up,

Slow
flashing

Error
Light
(red)

Off A consumable product is

Printer Status

printing a job. To get current
information about the printer,
check the EPSON Status
Monitor 3 utility.

receiving data, or adjusting
for printing.

almost used up. Check the
alert message of EPSON
Status Monitor 3 utility and
replace the consumable with
a new one.

On Flashing There is an error that can be

On On The cover of the printer is

Flashing On Protocol error has occurred.

Off On An error has occurred. Try

Flashing alternately.

easily remedied. Check the
alert message of EPSON
Status Monitor 3 utility for the
solutions.

open, the printer is out of
paper, or paper is jammed in
the printer. When printing with
the duplex unit, make sure
that the paper size setting is
correct.

Try turning off the pr inter and
then turning it back on. If this
does not clear the error,
contact your dealer or a
qualified service person.

turning off the printer and
then turning it back on. If this
does not clear the error,
contact your dealer or a
qualified service person.

Note:

If the problem remains after trying the
suggestions in this section, contact your dealer
for assistance.

Ready and Error Lights (1/1)

Clearing Jammed Paper

EPSON AcuLaser C1000 Quick Reference

When paper is jammed in the printer, the
ready and error lights turns on.

EPSON Status Monitor 3 utility also provide
alert messages.

Precautions for clearing jammed paper

Be sure to observe the following points when
you clear jammed paper:

❏ Do not remove jammed paper by force.

Torn paper can be difficult to remove
and might cause other paper jams. Pull
it gently in order to avoid tearing.

❏ Always try to remove jammed paper

with both hands to avoid tearing it.

❏ If jammed paper is torn and remains in

the printer, or if paper is jammed in a
place not mentioned in this chapter,
contact your dealer.

Clearing the fuser unit

There is paper jam at the fuser unit.

Follow these steps to clear paper jams in the
fuser unit:

1. Push the lever and lift the printer’s top
cover.

2. Gently remove any jammed paper with
both hands.

Warning:

w

Be careful not to touch the fuser, which is
marked CAUTION Hot Surface Avoid
Contact, or the surrounding areas. If
the printer has been in use, the fuser and
the surrounding areas may be very hot.

Paper Jam — output

When there is a paper jam at the fuser unit
or the top cover, the
indicates the error message and the solution.
If you don’t find jammed paper in the fuser
unit, always check the top cover and
vice-versa.

Status Alert window

c

Caution:

Be careful not to touch the fuser,
which is marked CAUTION Hot
Surface Avoid Contact, or the
surrounding areas. If the printer has
been in use, the fuser and the
surrounding areas may be very hot.

Clearing Jammed Paper (1/7)

EPSON AcuLaser C1000 Quick Reference

Note:

The jammed paper may be in the position
illustrated below. Gently pull the jammed
paper out with both hands.

3. Close the top cover until it clicks.

Clearing the top cover

There is a paper jam at the top cover.

Caution:

c

Even if you see part of the jammed paper
in the output tray, do not pull it out from
the output tray. Follow the procedures in
this section to clear the jammed paper.

2. Rotate the gear in the counterclockwise
direction until the jammed paper is
totally removed from the paper path in
the top cover.

Caution:

c

Note:

If paper is jammed at the top cover while
using the optional Duplex Unit, the jammed
paper may be in the position illustrated
below. Gently pull out the jammed paper
with both hands, making sure not to tear the
paper.

Be careful not to touch the fuser,
which is marked CAUTION Hot
Surface Avoid Contact, or the
surrounding areas. If the printer has
been in use, the fuser and the
surrounding areas may be very hot.

Follow these steps to clear paper jams in the
printer’s top cover:

1. Push the lever and lift the printer’s top
cover.

3. Close the top cover until it clicks.

Clearing Jammed Paper (2/7)