Printer Basics
Printed on recycled paper with at least 15% post-consumer content.
Copyright Notice
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior
written permission of SEIKO EPSON CORPORATION. The information contained herein is designed only for
use with this EPSON printer. EPSON is not responsible for any use of this information as applied to other
printers.
Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of this product or third
parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse,
or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the
U.S.) failure to strictly comply with SEIKO EPSON CORPORATION’s operating and maintenance instructions.
SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the use of any
options or any consumable products other than those designated as Original EPSON Products or EPSON
Approved Products by SEIKO EPSON CORPORATION.
Trademarks
EPSON and EPSON Stylus are registered trademarks of SEIKO EPSON CORPORATION.
Micro Piezo and PhotoEnhance are trademarks of Epson America, Inc.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of
their respective owners. EPSON disclaims any and all rights in those marks.
The E
NERGY STAR
emblem does not represent EPA endorsement of any product or service.
ii
CPD-9809
Copyright © 2000 by Epson America, Inc. 4/00
Contents
WELCOME! 1
About Your Software
About Your Documentation
Warnings, Cautions, Notes, and Tips
Windows System Requirements
Macintosh System Requirements
ENERGY STAR Compliance
Important Safety Instructions
Ink Cartridge Safety Instructions
VIEWING YOUR ELECTRONIC PRINTER MANUAL 9
Accessing Your Electronic Printer Manual
Navigating Your Electronic Printer Manual
10
PRINTING FROM START TO FINISH 13
Printing with Windows
Loading Paper
Opening the Printer Software
14
14
15
2
3
3
4
5
6
6
7
9
Selecting Printer Software Settings
Controlling Printing
Printing on a Macintosh
Loading Paper
Opening the Printer Software
Selecting Printer Software Settings
Controlling Printing
16
18
19
19
20
21
22
iii
Using PhotoEnhance,™ Custom, and Advanced Settings 23
Using PhotoEnhance 23
Using Custom Settings 24
Using Advanced Settings 24
Using Advanced Color Management 25
Printing CMYK Format Files 25
Using Color Management Profiles 25
Using Special Papers 26
EPSON Premium Glossy Photo Paper 26
EPSON Photo Paper 30
Matte Paper - Heavyweight 33
Envelopes 33
Selecting Your Paper Type 34
Taking Care of Your Photographs 35
WORKING WITH YOUR MEMORY CARD 37
Inserting and Removing Your Card 38
iv
Inserting a Memory Card 38
Removing a Memory Card 40
If You Don’t Want to Start Image Expert Automatically. . . 41
Using Image Expert with Your Card 42
Viewing Photos on Your Memory Card 42
What to Do If You See an Error Message 44
Copying Photos to Your Computer 45
Printing Photos on 4-Inch Wide Roll Paper 47
Printing Photos on 4 x 6-Inch Photo Paper 50
Using Adobe PhotoDeluxe with Your Memory Card 53
Uploading Photos to Your Memory Card 55
MAINTAINING YOUR PRINTER 59
Cleaning the Print Head 59
Using the Head Cleaning Utility 60
Using the Control Panel to Clean the Print Head 61
Examining the Nozzle Check Pattern 62
Replacing an Ink Cartridge 63
Removing and Installing Ink Cartridges 64
Aligning the Print Head 66
Cleaning the Printer 67
Transporting the Printer 68
PROBLEM SOLVING 69
Diagnosing Printer Problems 69
Checking the Control Panel Lights 69
Running a Printer Check 71
Identifying Printer Parts 72
Problems and Solutions 73
Problems Setting Up the Printer or Installing Software 73
Problems with Printing 74
Problems Getting Good Print Quality 75
Problems with the Memory Card 78
Problems with Paper Feeding 80
Solving Miscellaneous Printout Problems 81
Uninstalling Printer Software 82
Uninstalling Windows 98 Software 82
Uninstalling Windows 2000 Software 83
Uninstalling Macintosh Software 84
Reinstalling Printer Software 85
v
Where To Get Help 86
EPSON Technical Support 86
EPSON Accessories 87
Bonus Photo Software Technical Support 87
INDEX 89
vi
Welcome!
The EPSON Stylus®
Photo 875DC makes it quick and easy to go from digital image
capture to brilliant digital image printing. Instead of connecting your digital camera
to your computer, just insert your PCMCIA memory card into the printer’s built-in
card reader—your bonus photo software starts automatically and lets you view the
images on your card. And your digital card reader is compatible with virtually any
PCMCIA memory card that comes with an adapter.
Whether you get your photos with a digital camera, scanner, or digital photo
processing service, or download them off the World Wide Web, you’ll get real photo
lab results. Using EPSON’s specially formulated inks and lightfast Premium Glossy
Photo or Matte Heavyweight paper, you can cherish your digital photographs for
years to come, just like your traditionally printed photos.
Here’s what you get:
■ Resolutions up to 1440 by 720 dpi (dots per inch), even on plain paper
■ Six-color printing for PRQ
®
(photo reproduction quality) color and incredibly
smooth gradations
■ Exclusive print technology to print continuous edge-to-edge 4 × 6-inch photos
(plus a roll paper holder kit with a roll of 4-inch Premium Glossy Photo Paper to
get you started)
■ EPSON’s exclusive Micro Piezo
™
ink jet technology for virtually invisible dots as
small as 4 picoliters
■ Fast photo print speeds: approximately 48 seconds for a 4 × 6-inch photo, or one
minute and 50 seconds for an 8 × 10-inch photo in
■ Great results on a variety of paper sizes, from 3.5 × 3.5-inch up to 8.5 × 44-inch—
Fine
mode
including letter, legal, envelope, card, and panoramic
■ Specially designed print engine for whisper-quiet operation
1
About Your Software
The printer software CD-ROM includes all the software you need for printing:
■ Your printer driver runs your printer and lets you control how your documents
look. You can’t use your printer without it.
■ Your electronic Reference Guide gives you complete information about your
printer. (You need an HTML browser—such as Microsoft® Internet Explorer or
Netscape® Navigator,® version 3.0 or later—to view the guide.)
■ Your bonus photo software:
Sierra Imaging Image Expert
and Macintosh)
View, organize, edit, and print pictures with ease.
Adobe® PhotoDeluxe® (version 3.1 for Windows® or
version 2.0 for Macintosh
Easily bring photos into your computer, organize them in
albums, and make repairs and improvements—then share
them with friends via the World Wide Web.
It’s a good idea to check EPSON’s support web site periodically for
possible updates to your printer driver. Visit http://support.epson.com
and check the section for your product to see if there is a new driver
available, free of charge, for downloading to your computer.
Download instructions are posted for your convenience.
™
(version 1.8.3 for Windows
®
)
2
About Your Documentation
To set up your printer and install its software, see the Start Here poster. This book
contains system requirements, important safety information, and instructions on:
■ viewing your electronic printer manual
■ printing with Windows or on a Macintosh
■ using special papers
■ using your memory card
■ maintaining the printer
■ solving basic problems
For more details about printing with, maintaining, or troubleshooting your printer,
see your electronic Reference Guide. For instructions on viewing it, see page 9.
Warnings, Cautions, Notes, and Tips
Please follow these guidelines:
Warnings must be followed carefully to avoid bodily injury.
Cautions must be observed to avoid damage to your equipment.
Notes contain important information about your printer.
Tips contain additional hints for better printing.
3
Windows System Requirements
To use your printer and its software, your system should have:
■ A Microsoft Windows
®
compatible PC with a Pentium® processor (200 MHz or
faster recommended)
■ Windows 98 or Windows 2000
■ 64MB of RAM (128MB or more recommended)
■ 100MB of free hard disk space (200MB or more recommended)
■ CD-ROM or DVD drive for installing the printer software
■ SVGA or better display adapter and monitor
■ A Windows-compliant USB port and a shielded USB “AB” cable up to 9.8 feet
(3 meters) long.
Using an improperly shielded USB cable—especially a cable more
than 9.8 feet (3 meters) long—may cause the printer to malfunction.
4
Macintosh System Requirements
To use your printer and its software, your system should have:
■ An Apple
USB port
■ Mac OS 8.5 or later
■ 64MB of available RAM (128MB recommended)
■ 150MB of free hard disk space (200MB recommended)
■ CD-ROM or DVD drive for installing the printer software
■ SVGA or better display adapter and monitor
®
iMac™ series computer or Power Macintosh®
If you have an iMac and you’re running OS 8.5 or 8.5.1, Apple
recommends that you install iMac Update 1.1.
Download the update for your system from Apple at
http://asu.info.apple.com. Contact Apple if you have problems
installing the update.
To find out which operating system your iMac is running, select
About This Computer from the Apple menu.
G3 or G4 with
■ A shielded USB “AB” cable up to 9.8 feet (3 meters) long.
Using an improperly shielded USB cable—especially a cable more
than 9.8 feet (3 meters) long—may cause the printer to malfunction.
5
NERGY STAR
E
Compliance
As an E
NERGY STAR
this product meets the E
efficiency. The EPA E
Partner, EPSON has determined that
NERGY STAR
NERGY STAR
guidelines for energy
office equipment
program is a voluntary partnership with the computer and
office equipment industry to promote the introduction of
energy-efficient personal computers, monitors, printers, fax
machines, and copiers in an effort to reduce air pollution
caused by power generation.
Important Safety Instructions
Before using your printer, read the following safety instructions to make sure you use
the printer safely and effectively:
■ Be sure to follow all warnings and instructions marked on the printer.
■ Do not place the printer on an unstable surface or near a radiator or heating vent
or in direct sunlight.
■ Use only the type of power source indicated on the printer’s label.
6
■ Connect all equipment to properly grounded power outlets. Avoid using outlets
on the same circuit as photocopiers or air control systems that regularly switch on
and off.
■ Place the printer near a wall outlet where the plug can be easily unplugged.
Placez l’imprimante près d’une prise de contacte où la fiche peut être débranchée
facilement.
■ Do not let the power cord become damaged or frayed.
■ If you use an extension cord with the printer, make sure the total ampere rating of
the devices plugged into the extension cord does not exceed the cord’s ampere
rating. Also, make sure the total ampere rating of all devices plugged into the wall
outlet does not exceed the wall outlet’s ampere rating.
■ Turn off and unplug the printer before cleaning. Clean with a damp cloth only.
Do not spill liquid on the printer.
Always turn the printer off using the
off the power strip or unplug the printer until the
■ Do not block or cover the openings in the printer’s case or insert objects through
Ppower button. Don’t switch
Ppower light is off.
the slots.
■ Except as specifically explained in this manual, do not attempt to service the
printer yourself.
■ Unplug the printer and refer servicing to qualified service personnel under the
following conditions:
If the power cord or plug is damaged; if liquid has entered the printer; if the
printer has been dropped or the case damaged; if the printer does not operate
normally or exhibits a distinct change in performance. Adjust only those controls
that are covered by the operating instructions.
Ink Cartridge Safety Instructions
■ Keep ink cartridges out of the reach of children and do not drink the ink.
■ Do not shake an ink cartridge; this can cause leakage.
■ If ink gets on your skin, wash the area thoroughly with soap and water. If ink gets
in your eyes, flush them immediately with water.
■ Install the ink cartridge immediately after you remove it from its foil package. If
you leave a cartridge unpacked for a long time before using it, normal printing
may not be possible.
■ Do not dismantle the ink cartridges. This could damage the print head.
■ Do not touch the green chip on the back of the cartridge. This may inhibit
normal operation and printing.
■ In these ink cartridges, the IC chip retains a variety of cartridge-related
information (such as the amount of ink remaining) so that a cartridge may be
removed and reinserted freely. However, each time the cartridge is inserted, some
ink is consumed because the printer automatically performs a reliability check.
7
■ If you remove an ink cartridge for later use, be sure to protect the ink supply area
from dirt and dust, and store it in the same environment as the printer. Note that
there is a valve in the ink supply port, making covers or plugs unnecessary, but
care is needed to prevent the ink from staining items that the cartridge touches.
Do not touch the ink cartridge ink supply port or the surrounding area.
■ Do not use an ink cartridge beyond the date printed on the cartridge carton;
otherwise it may result in reduced print quality. For best results, use up the ink
cartridges within six months of first installing them.
■ Store ink cartridges in a cool, dark place.
■ After bringing an ink cartridge inside from a cold storage site, allow it to warm up
at room temperature for at least three hours before using it.
■ Do not put your hand inside the printer or touch the cartridge during printing.
■ Do not move the print head by hand; otherwise you may damage the printer.
■ Before transporting the printer, make sure the print head is capped in the far right
position and the ink cartridges are in place.
8
Viewing Your Electronic Printer Manual
Your printer software CD-ROM includes an electronic Reference Guide for your
printer. The manual is in HTML format, so you need a browser—such as Internet
Explorer 3.0 or later, or Netscape Navigator 3.0 or later—to view it. If you are using a
different browser, the pages may not display correctly. (A browser is not included on
the printer software CD-ROM.)
Accessing Your Electronic Printer Manual
You can view your electronic Reference Guide from the CD-ROM or copy it to your
hard drive and view it from there. Follow these steps:
1. Insert your printer software CD-ROM.
2. Windows: Double-click My Computer, double-click your CD-ROM or
DVD drive icon, then double-click the EPSON icon.
Macintosh: Double-click the EPSON CD-ROM icon, then double-click the
EPSON icon.
The Main Menu appears:
9
3. Click View Electronic
Documentation
. The online
documentation menu appears:
4. You can either view the manual
from the CD-ROM (View
Reference Guide
) or copy the
manual to your hard drive
(Install Reference Guide) and
view it from there. For details on
viewing the manual, see the next
section.
If you copied the manual to your
hard drive, you can access it at any time, as follows:
Windows: Select Start, Programs, EPSON, and double-click ESP875DC Guide.
Macintosh: Open the EPSON Stylus Photo 875DC folder and double-click View
Reference Guide
.
10
Navigating Your Electronic Printer Manual
When you first open the Reference Guide, you see this screen:
Click here to
expand the
table of
contents
Click a topic on the left to expand the table of contents.
After expanding the table of contents, you can click on the topic you want to view.
If there’s a right arrow , click it to view subtopics, then click on a topic to go to it.
Click the down arrow to close a subtopic list.
Closed
list, click
to expand
Click to go
to topic
11
12
Printing from Start to Finish
Here’s what to do to print a basic document—such as a photograph, newsletter, or
memo—from loading the paper to selecting print settings to controlling the print job.
Follow the instructions in these sections:
■ “Printing with Windows” on page 14
■ “Printing on a Macintosh” on page 19
If you’re already familiar with EPSON ink jet printing, you can skip
ahead to these sections:
■ “Using PhotoEnhance,™ Custom, and Advanced Settings”
on page 23
■ “Using Advanced Color Management” on page 25
■ “Using Special Papers” on page 26
■ “Selecting Your Paper Type” on page 34
■ “Taking Care of Your Photographs” on page 35
If you want information about using your memory card with the
printer, go to “Working with Your Memory Card” on page 37.
13
Printing with Windows
This section describes the basic steps for printing with Windows. (To print on a
Macintosh, see page 19.)
Loading Paper
Load paper only up
to this arrow
Slide paper against the
right edge guide
Make sure your printer and
computer are turned on.
Place your paper against the right
edge guide and slide the left edge
guide against the paper.
Keep the following in mind
when loading paper:
■ Load the printable side face up. It’s usually whiter or brighter than the other side.
■ Load letterhead or preprinted paper into the printer top edge first.
■ Don’t load paper above the arrow on the left edge guide.
If you’re printing on roll paper, envelopes, or other special paper
sizes or types, see page 26 for loading instructions.
14
Opening the Printer Software
After you open your application program and create your document, you’re ready to
select your printer software settings.
From the File menu, click Print. You see your application’s Print window:
Click here to open
your printer software
Make the following selections on the Print window (your window may look slightly
different):
■ Make sure your EPSON Stylus Photo 875DC printer model is selected.
■ Click the Properties button. (If you see a Setup, Printer, or Options button, click
it. Then click Properties on the next screen.)
If you click the print icon on your application’s toolbar instead of
selecting Print from the File menu, you may not get the option to
change the printer software settings before printing.
15
Selecting Printer Software Settings
Once you click Properties, you see your printer software Properties window.
The most important thing to remember is to select the type of paper you’re using. If
necessary, click the Main tab to display the settings shown below:
Select the type of paper you loaded
Select the ink color
Select Automatic mode
Select higher-quality or faster
printing
Click OK
16
Make the following settings on the Properties window:
■ Choose the paper you’re printing on (click the arrow
to scroll through the Media Type list). If you’re not
sure which setting to select, see page 34.
■ Set the Ink option to
Color
to print a color
document. To print a black text document, click
Black
.
■ Set the Mode option to
Automatic
. It’s the easiest
way to get good printing results on all types of paper.
■ Set the slider in the Mode box to
Quality
or
Speed
to select high resolution or
faster printing. (The slider may not be available for your paper type.)
■ Click OK to return to your application’s Print dialog box.
For more information about printer settings, click the Help button. Or
you can right-click any item on the screen and then click What’s This?.
Selecting Windows Default Settings
The printer settings you make apply only to the application you’re currently using. If
you usually print one type of document in different applications—for example, black
ink on legal size paper—you can change the default printer settings for all your
programs. You do this using the Windows Printers utility:
1. Click
Start
then select
, point to
Printers
2. Right-click the
875DC
3. Select
4. Click the
printer icon.
Properties
Main
Settings
, and
.
EPSON Stylus Photo
.
tab.
Right-click
your printer
icon . . .
5. Select the default settings you want to
use for all your applications. Click OK
when you’re finished.
then click
Properties
Remember, you can always change the default settings in your application when you
want to print different types of documents.
Another way to select a group of settings quickly is to save them as a group; see your
electronic Reference Guide (described on page 9) for details.
17
Controlling Printing
At the Print dialog box, click OK (or maybe Print) to start printing.
Click OK to start
printing
After a moment, the Progress Meter appears and shows the progress of your print job.
You can use the buttons to cancel, pause, or restart printing. You can also see how
much ink you have left and view printing tips.
18
Click to cancel printing
Click to pause or resume
Does not appear if
you are printing
over a network
printing
The color of ink with the
least amount left
determines the level for
all the colors shown
For more advanced printer settings, see pages 23 through 24. For more information
on printing—for example, previewing your printout, changing the paper size, or
adding a watermark—see your electronic Reference Guide (described on page 9).
Printing on a Macintosh
This section describes the basic steps for printing on a Macintosh. (To print with
Windows, see page 14.)
Loading Paper
Make sure your printer and
Load paper only up
to this arrow
Slide paper against the
right edge guide
computer are turned on.
Place your paper against the right
edge guide and slide the left edge
guide against the paper.
Keep the following in mind when loading paper:
■ Load the printable side face up. It’s usually whiter or brighter than the other side.
■ Load letterhead or preprinted paper into the printer top edge first.
■ Don’t load paper above the arrow on the left edge guide.
If you’re printing on roll paper, envelopes, or other special paper
sizes or types, see page 26 for loading instructions.
19
Opening the Printer Software
After you open your application program and create your document, you’re ready to
select your page setup and other printer software settings.
From the File menu, click Page Setup. You see your application’s page setup
window:
Verify your printer model here Select your Paper Size,
Paper Source, Orientation, and
Printable Area settings
Click OK
Make the following selections on the page setup window (your window may look
slightly different):
20
■ Make sure your EPSON Stylus Photo 875DC printer (SP 875DC) is selected. (If
the printer model is incorrect, you need to select your printer in the Chooser; see
the Start Here poster for instructions.)
■ Select the correct
Paper Size, Paper Source, Orientation
Printable Area
, and
settings for your document. See your electronic Reference Guide for details.
■ Click
OK
to close the page setup window and return to your application window.
Selecting Printer Software Settings
Now open the File menu and click Print. You see the main printer settings window
for your application (your window may look slightly different):
Select the type
of paper you
loaded
Select the
Ink color
Select Automatic mode
Select higher-quality or faster printing
The most important thing to remember is to select the type of paper you’re using.
Make the following settings:
■ Choose the paper you’re printing on (click the
arrow to scroll through the Media Type list).
If you’re not sure which setting to select, see
page 34.
■ Set the Ink option to Color to print a color
document. To print a black text document,
Black
click
■ Set the Mode option to
.
Automatic
. It’s the easiest way to get good printing results
on all types of paper.
■ Set the slider in the Mode box to
Quality
or
Speed
to select a high resolution or
faster printing. (The slider may not be available for your paper type.)
■ Click
Print
to print your document.
21
Controlling Printing
Once you’ve clicked Print, your document begins printing.
If you turned on background printing in the Chooser, you can select EPSON
Monitor3
progress of your print job. You see the EPSON Monitor3 dialog box:
from the Application menu at the right side of the menu bar to check the
Click to restart your print job
Click to cancel printingClick to pause printing
Click on the
current print job
or
a waiting print
job . . .
Then click here to
view details and
control print job
priorities
22
If you’re not using background printing, but you need to
cancel the current print job, hold down the J key and press
the .(period) key.
For more advanced printer settings, see pages 23 through 24. For more information
on printing—for example, previewing your printout, changing the paper size, or
adding a watermark—see your electronic Reference Guide (described on page 9).
Using PhotoEnhance,™ Custom, and
Advanced Settings
When you’re printing special projects, you can customize your printer software
settings, as described in these sections:
■ “Using PhotoEnhance” below
■ “Using Custom Settings” on the next page
■ “Using Advanced Settings” on the next page
For additional information on these settings, see the electronic Reference Guide, as
described on page 9.
Using PhotoEnhance
The printer software includes PhotoEnhance options that increase image brightness
and contrast to improve the appearance of photos that are under- or over-exposed.
You can also add special effects, such as Soft Focus.
If you’re printing high-resolution images, you may want to use the
Automatic setting instead; see page 16 (Windows) or page 21
(Macintosh).
PhotoEnhance does not affect your original image; it only affects
your printout. Printing with PhotoEnhance may take longer on some
systems and images.
To use PhotoEnhance, you must select
with
Black
ink selected.
If your photograph was taken with a digital camera, you can select
Correction
to give your printed images the appearance of photographs taken with a
ink; you cannot turn on PhotoEnhance
Color
Digital Camera
film camera. For more fine-tuning, you can select from a list of specialized settings for
photographs, such as
Don’t select Roll Paper or Roll Paper (Zero Margins) as your Paper
Source setting; you can’t use these options with the PhotoEnhance
setting.
People
or
Nature
, or special filters, such as
Soft Focus
or
Sepia
.
23
Using Custom Settings
Your printer software includes custom project types with preset printing options. This
lets you quickly select the best settings for your particular type of document, or select
a color-matching method for your project. You can select from these project types:
■ Text/Graph: For printing graphics-intensive documents like presentations with
charts and graphs.
■ Economy: For printing rough drafts of text on plain paper. Saves ink.
■ ICM (Image Color Matching): For printing documents created in an ICM
compatible application.
■ sRGB (standard Red Green Blue): For printing documents created in an sRGB
compatible application using sRGB colors, such as those designed for the World
Wide Web. See your Windows online help for details.
■ ColorSync (Macintosh only): For printing documents in conjunction with
ColorSync® compatible devices and applications.
Using Advanced Settings
For maximum control over your project, you can customize your print settings—such
as Print Quality, Halftoning, and Gamma—and use special effects.
24
To access these settings in your printer software, click Custom and then click the
Advanced button.
After you customize your print settings, you can save them as a group so you can reuse
them whenever you print a similar project.
The default Gamma setting of 1.8 provides the optimum contrast
quality for your photos. However, you can change it to either 1.5 (for
decreased contrast) or 2.2 (for increased contrast; recommended for
matching colors with sRGB devices).
Using Advanced Color Management
Here are some tips for using the advanced color management features of your printer
software. For more information, visit the EPSON Web site at www.epson.com. If
you’re using an Adobe product, such as PhotoDeluxe or Photoshop,® also check the
Adobe Web site at www.adobe.com for more tips.
Printing CMYK Format Files
To print a file saved in CMYK (cyan, magenta, yellow, and black) format with
accurate colors, you first need to convert the file to RGB format. This is because your
printer software automatically converts RGB files to your printer’s 6-color CMYKcm
format (including light cyan and light magenta). If you send a CMYK format file to
print, you’ll get unexpected color results. To print with the correct colors, convert any
CMYK-format input files to RGB format before printing. For the best results, create
your original print files in the RGB color space. This larger color space transfers
directly to your printer without any loss of color information inherent in color space
conversions.
Using Color Management Profiles
If you’ll be printing in Adobe Photoshop using a color management profile created in
another program, you’ll need to turn off your printer software’s color management
features to get accurate results. If you use a profile but leave a color management
feature turned on, your colors won’t be correct. To turn off color management, follow
these steps:
1. Start your application, open the file you want to print, and load your color
management profile. (See your application documentation for details.)
2. To turn off your printer software color management, access your main printer
software dialog box; see page 15 (for Windows) or page 21 (for Macintosh).
3. Click
4. Select the
5. Select the rest of your printer software settings and click OK.
Custom
, then click
No Color Adjustment
Advanced
. You see the Advanced dialog box.
option on the top right of the dialog box.
25
Using Special Papers
How can you get the best-looking photos, most vivid colors, and sharpest text? Always
use EPSON’s special ink jet papers. To show you how much difference EPSON paper
can make, we’ve included some free samples.
You always need to choose the right Media Type setting for your paper. This ensures
that you’ll get the best print results on any kind of paper. See page 34 for a list of
Media Type settings for different kinds of paper.
For a list of EPSON special ink jet papers and ordering information, see the inside
back cover.
From time to time, it’s a good idea to check the EPSON Accessories
web site at www.epsonsupplies.com to see if new types of media
are available for your printer.
EPSON Premium Glossy Photo Paper
EPSON Premium Glossy Photo Paper is a fade-resistant, water-resistant,
photographic-weight paper with a high gloss finish suitable for photographic
applications. Using Genuine EPSON inks and this paper, your output has
comparable lightfastness to standard color photo lab prints in an album or in normal
indoor display conditions in a glass frame.
26
You can turn your printer into a photo reproduction studio by printing continuous
4 × 6-inch snapshots, edge-to-edge, on the roll of Premium Glossy Photo Paper that
came with your EPSON Stylus Photo 875DC. The following pages explain how to
load, remove, and store your roll paper.
You can also purchase letter-size Premium Glossy Photo Paper. For this size, load one
sheet of paper at a time, as explained on page 14, and remove each sheet from the
output tray immediately after it’s done printing.
Whenever you print with Premium Glossy Photo Paper, be sure to select
Glossy Photo Paper
as the Media Type setting.
Premium
4-Inch Wide Roll Paper
Follow these steps to load the roll paper:
1. Make sure your printer and computer are turned on.
2. Before loading the paper, make sure the edge is cut cleanly—at a 90 degree angle
in each corner—to ensure proper loading. If necessary, trim the edge using a
straight-edge tool or triangle.
3. Remove the printer’s paper support and install the roll paper holder in the same
mounting slots. (The sides of the holder are marked R and L to indicate its right
and left sides.)
4. Insert the roll paper onto the holder’s spindle, making sure both are oriented as
shown here. Then insert the spindle into the roll paper holder.
Insert the end of the
spindle with the paper stop
on this side
27
5. Load the end of the paper into the printer as far as it will go, then slide the left
edge guide against the paper.
6. Gently hold the paper in place on the top as your press and release the
button to feed the paper into the printer.
If the paper feeds incorrectly, pull it out backward and reload it. If it won’t come
out, hold down the
backward to where you can pull it out. Then reload it, making sure the end is
straight and not damaged. If necessary, trim the end again before reloading.
7. Gently rotate the roll backward to remove any slack from the paper.
8. Make sure the output tray is open but the extensions are closed, and leave ample
room at the front of the printer for your paper to eject smoothly.
E load/eject button for three seconds to feed the paper
E load/eject
28
Removing and Storing Roll Paper
When you finish a print job on roll paper, you can position the paper for another roll
paper print job or remove it from the printer. Follow these steps:
1. Press the
E load/eject button. The printer prints
a small line on the roll paper to show you where
to cut it and feeds the paper forward.
2. If you want to print another print job on the
roll paper, press the
E load/eject button again;
the paper feeds back into the printer. Then
send the next print job; the paper will move
into the correct loading position before
Load/eject button
printing.
If you’re finished printing on roll paper, follow the rest of the steps to remove it.
3. Cut the roll paper on the side of the line facing away from the printer. Make your
cut as straight as possible to avoid feeding problems.
Don’t pull on the paper as you cut it; you may damage your printout.
4. Hold down the
E load/eject button for about three seconds. The roll paper feeds
backwards, so you can remove it from the sheet feeder. (You may need to repeat
this step to back it all the way out.)
5. Remove the roll paper from the holder right away and return the unused roll to its
original package.
Store your printout in a resealable plastic bag. Keep both printed and unused roll
paper away from high temperatures and humidity and out of direct sunlight.
Roll Paper Basics
Whenever you print on roll paper, you must select or deselect these basic options to
use the paper correctly:
■ Always select the correct Media Type setting (
the 4-inch wide roll that came with the printer).
Premium Glossy Photo Paper
for
29
■ Never use the PhotoEnhance setting; it may affect your margins.
■ Never select Auto Sheet Feeder as the Paper Source setting; unnecessary amounts
of paper will feed into the printer.
■ Don’t use the printer software’s Reverse Order or Rotate by 180° settings, or
select Maximum or Centered as the Printable Area setting, or use any settings on
the Layout dialog box; they will not work with roll paper.
For step-by-step instructions on how to use Image Expert to print continuous,
edge-to-edge photos on your roll paper, go to page 47.
EPSON Photo Paper
You can use EPSON Photo Paper to print photographs that look almost as good as
the ones you get from film processing. Photo Paper is available in a variety of sizes.
Keep the following in mind when using EPSON Photo Paper:
■ Always load the paper with the whiter (glossier) side facing up.
■ Load up to 20 sheets of 4 × 6-inch, letter-size, or A4-size Photo Paper, or 1 sheet
of Panoramic paper. Use a support sheet if it is included in the paper package.
30
■ Select Photo Paper as the Media Type setting.
■ Store your printouts in a resealable plastic bag or other airtight covering to protect
them from heat, humidity, and direct sunlight. Return unused paper to the
original package as soon as you finish printing.
If you’re using letter-size or larger Photo Paper, follow the instructions on page 14 to
load and print on the paper. If you’re using 4 × 6-inch or Panoramic Photo Paper, see
the next sections.
4 x 6-inch Photo Paper
The EPSON 4 × 6-inch Photo Paper that came with your printer is micro-perforated
around the edges so you can trim your printouts and “bleed” the photo—extend it
beyond the perforations—on all sides. This procedure explains how to print your
photos from most applications so that they bleed a little beyond the perforations. (If
you’re using Image Expert, follow the instructions below to load the paper, then go to
page 50 for details about printing. The procedure is slightly different.)
1. Load the paper against the right
edge guide with the glossy side
facing up and the perforated
margins positioned as shown. Then
slide the left edge guide against the
paper.
You can load up to 20 sheets at a
time, with the included support
sheets A and B beneath the stack.
(If you don’t have the support
sheets, use plain paper cut to size.)
2. In your application software, size
your photo slightly larger than 4 × 6 inches.
(If you’re using PhotoDeluxe, use the
Advanced menus to size your photo. See your
PhotoDeluxe online help for details.)
3. Choose
Photo Paper
as the Media Type
setting.
The larger margin
should be at the top
Bottom of
printed image
Trim size
Printed
image size
Top of
printed image
31
4. Choose Photo Paper 4 × 6 in as the Paper Size
setting.
5. After you print your picture, fold the paper
Remove the
margins
back and forth along the perforations and
carefully tear off the margins.
If your printout doesn’t extend beyond the perforations on the
paper, try setting the print orientation in your printer driver. Choose
Landscape as the orientation if the photo appears in your application
software in landscape orientation, and Portrait if your photo appears
in portrait orientation.
Panoramic Photo Paper
1. Pull up the paper support extension. Load one sheet of Panoramic paper
glossy side up.
2. Hold up the paper’s top edge and press the E load/eject button to feed it into the
printer.
32
Support the
paper as it
feeds into the
printer
3. Choose
Photo Paper
the Paper Size setting.
as the Media Type setting and
Support the paper as it
ejects from the printer so it
doesn’t fall onto the floor
Panoramic 210×594 mm
as
Matte Paper - Heavyweight
Matte Paper - Heavyweight has a professional-looking, flat matte finish for printing
photos, graphics, and digital fine art on a non-glossy surface. Using Genuine EPSON
inks and this paper, your output has greater lightfastness than standard color photo
lab prints in an album or in normal indoor display conditions in a glass frame. See
page 35 for more information.
Load up to 20 sheets as described on page 14, including a support sheet beneath the
stack. Before printing, select Matte Paper - Heavyweight as the Media Type setting.
Envelopes
You can load up to 10 envelopes at a time,
flap edge first and printable side up. Place them
against the right edge guide and slide the left
edge guide against them.
(You’ll get better results if you press each
envelope flat before loading it, or load one
envelope at a time.)
Set the thickness lever to the
+ position when you print on
envelopes or other thick media.
(Return the lever to the
0
position before you print on
regular paper.)
Plain paper
Select
the Paper Size setting.
as the Media Type setting and choose the correct envelope size as
Printable side up,
flap side down
If the printing smears or you have banding (light lines), try turning off
High Speed
printing in the Advanced window. (See page 24 for instructions on accessing the
window.)
33
Selecting Your Paper Type
Your printer automatically adjusts itself for the type of
paper you select in your printer software. That’s why
the Media Type setting is so important. It tells your
printer what kind of paper you’re using and adjusts the
ink coverage accordingly.
Before you print, always check your Media Type
setting. Here are the settings you should choose for
your paper:
For this paper . . . Select this Media Type setting . . .
Plain paper sheets or envelopes
EPSON 360 dpi Ink Jet Paper
EPSON Iron-On Cool Peel Transfer Paper
EPSON High Quality Ink Jet Paper
EPSON Photo Quality Ink Jet Paper
EPSON Photo Quality Ink Jet Cards
EPSON Photo Quality Self Adhesive Sheets
EPSON Matte Paper - Heavyweight
EPSON Photo Paper (including panoramic
size)
EPSON Premium Glossy Photo Paper
(including roll paper)
EPSON Photo Quality Glossy Film
EPSON Photo Stickers
EPSON Ink Jet Transparencies
If any paper you buy comes with a cleaning sheet, don’t use the
cleaning sheet with this printer unless instructed to do so by EPSON
technical support.
Plain paper
360 dpi Ink Jet Paper
Photo Quality Ink Jet Paper
Matte Paper - Heavyweight
Photo Paper
Premium Glossy Photo Paper
Photo Quality Glossy Film
Ink Jet Transparencies
34
Taking Care of Your Photographs
For optimum image quality and longer print life, print your photos with EPSON
Photo Ink (the standard ink for the EPSON Stylus Photo 875DC) and EPSON’s
fade-resistant Matte Paper - Heavyweight and Premium Glossy Photo Paper. When
printed with these combinations and displayed indoors under glass, your prints will
last as long or longer than standard 35 mm prints. Prints using other types of EPSON
media, like EPSON Photo Paper, are less fade-resistant in display conditions, but can
be preserved as long as traditional prints if kept in a photo album.
As with all photos, care should be taken to preserve the long life of your prints. All
color dyes change over time. For storage in photo albums, we recommend acid-free,
archival sleeves that are commonly available from camera shops and other retailers.
For indoor display, we recommend avoiding direct sunlight and mounting prints
under glass to help protect them from humidity, cigarette smoke, and other
atmospheric contaminants. Color stability varies based on lighting conditions, color
intensity, color range, and print media. Using the guidelines above, your EPSON
photo prints can keep your memories alive for many years.
35
36
Working with Your Memory Card
When you insert your memory card in the printer’s memory card slot, Image Expert
automatically starts. This chapter explains how to use Image Expert to view, copy, and
print your photos. It also includes instructions for printing on your sample roll of
4-inch EPSON Premium Glossy Photo Paper and 4 × 6-inch EPSON Photo Paper.
You can also print from other programs, such as Adobe PhotoDeluxe, or use your
printer software to upload photos from your hard drive to your memory card. Follow
the instructions in these sections:
■ “Inserting and Removing Your Card”
■ “Using Image Expert with Your Card” on page 42
■ “Using Adobe PhotoDeluxe with Your Memory Card” on page 53
■ “Uploading Photos to Your Memory Card” on page 55
Use memory cards that conform to PCMCIA Flash ATA standards,
such as Smart Media,
cards. Also, use only PC card adapters that conform to PCMCIA ATA
standards. If you’re unsure whether your card or card adapter
conform, see the documentation that came with the product or
contact the manufacturer.
The card adapter that came with your printer meets PCMCIA ATA
standards, and supports CompactFlash-compatible cards like
EPSON Digital Photo Card. If you have a Smart Media or Memory
Stick card, you may need to purchase an adapter compatible with
your card.
It’s recommended that you not format your memory card from the
computer. If you do so accidentally, just reformat it in your camera.
™
Sony® Memory Stick,™ and CompactFlash
™
37
Inserting and Removing Your Card
This section explains how to insert and remove a memory card, and gives some
important guidelines for using your card. It also explains how to disable the automatic
launch of Image Expert, if you prefer to use a different application with your memory
card.
Inserting a Memory Card
Turn your printer on. Then follow these steps to insert your memory card in the
printer’s memory card slot:
1. Locate the CompactFlash memory card adapter that came with your printer.
2. Slide your memory card,
connector end first, into the slot
at one end of the card adapter.
Push gently until the card is
firmly seated.
3. Insert the card adapter,
connector end first, into the
printer’s memory card slot. Push
gently until the adapter is firmly seated.
38
If you’re running Windows, you see the Image Expert Quick Tour screen. Click
Close. (Click to deselect Show at startup in the lower left corner if you don’t
want to see the Quick Tour screen at startup.)
You see a screen similar to the one below:
Click here to view
pictures on your
memory card
Click here to view
Click here to deselect if
you don’t want to see
this screen at startup
Image Expert tips
Now you’re ready to view the pictures on your card. Continue with “Viewing Photos
on Your Memory Card” on page 42.
39
Removing a Memory Card
You should eject your memory card before you use EPSON USB RW Switcher to
toggle between read-only and write-to-disk mode (see page 55.) If you have a
Macintosh or you’re running Windows 2000 and have enabled write-to-disk mode,
you should also eject your memory card before you turn off your printer or disconnect
the USB cable.
Never remove the memory card or turn off power to either the
printer or computer while the card access light is flashing. The
computer and memory card reader are communicating, and
removing the card or turning off power could corrupt memory
card data.
card access light
memory card slot
card eject lever
40
Use one of these procedures to eject your memory card:
■ If you’re running Windows 98, press the card eject lever to eject your memory
card and card adapter.
■ If you’re running Windows 2000 and have not enabled write-to-disk mode (see
page 55) press the card eject lever to eject your memory card and card adapter. If
you have enabled write-to-disk mode, left-click the Eject Hardware icon on the
Windows taskbar, and click
Stop EPSON SP 875DC Storage
. Then press the
card eject lever to eject your memory card and card adapter.
■ If you have a Macintosh, select the memory card icon on your desktop.
From the Special menu, select
Eject
. Wait until you see a message that the
memory card can be removed from the card drive. Then press the card eject lever
to eject the card and card adapter.
If you have a Macintosh and you see a message that data may be
damaged by improper disconnection of the USB cable, then you:
■ Turned off the printer or disconnected the USB cable without first
ejecting the card
■ Pressed the card eject lever without first clicking the memory card
icon and selecting Eject from the Special menu.
If this happens, turn your printer back on, reconnect the USB cable,
or reinsert the card, whichever is necessary. Go through the correct
procedure to eject the card, and then restart your Macintosh.
If You Don’t Want to Start Image Expert Automatically. . .
You can close EPSON PhotoStarter, the utility that starts Image Expert whenever you
insert your memory card.
Windows: Right-click the EPSON PhotoStarter icon on the Windows taskbar,
and click
Macintosh: Click the Application menu on the right side of your desktop’s menubar,
and then click
End
on the menu that appears.
EPSON PhotoStarter
. Click
Quit
on the File menu.
You’ll need to start Image Expert manually:
Windows: Click
Start
Macintosh: Open the
, point to
Image Expert
Programs, Image Expert
folder and double-click the
, and select
Image Expert
Image Expert
icon.
The next time you restart your computer, EPSON PhotoStarter is automatically
started. Follow the steps above to close it.
.
41
Using Image Expert with Your Card
The easiest way to view and print photos on your memory card is to use Image
Expert. You can correct your photos, add special effects, organize them on your hard
drive, and print as many photos at a time as you want. For complete details, see your
Image Expert online help or your electronic Image Expert User Guide.
You’ll use Acrobat Reader to view this manual. To find the manual,
apps
Epson
folder.
insert your printer CD-ROM in your drive, double-click the
CD-ROM icon if necessary, and then double-click the
Finally, double-click the
folder (Macintosh).
iexpert
folder (Windows) or Image Expert
Viewing Photos on Your Memory Card
It’s a good idea to view the photos on your memory card before copying them to your
hard drive. Then you can decide whether you want to copy all of them, or only
selected ones.
To view the photos on your memory card, do one of the following:
42
■ Click
View Pictures in PC Card Slot
if the Image Expert view screen appears at
startup.
■ Click the View PC Card Images button on Image Expert’s toolbar.
■ Select
View Images
from the Camera menu.
Thumbnails of the pictures on your card appear in Image Expert’s work area.
Now you’re ready to copy them to your hard drive.
43
What to Do If You See an Error Message
When you try to view images in the camera’s
memory card, you may see a message like this:
Follow these steps to correct it:
1. Click Connection. You see this screen:
You can also display the Connection window by selecting
Connection from Image Expert’s Camera menu.
2. In the Connect Via box, select PC Card.
44
3. Click OK.
If your digital camera is not made by Epson, your photos may be
saved to a different folder on your card. Delete the path in the
Search Path for Removable Media
folder to which photos are saved on your card.
To find the folder, locate the memory card on your desktop as you
would any other drive. (Windows applies the label Removable Disk,
and Macintosh calls the drive Unknown or Untitled.) Double-click the
drive to open it. The first folder you see is the one containing your
photos.
box and type the name of the
Copying Photos to Your Computer
To correct or print photos using Image Expert, you need to copy them to your hard
drive. You can copy all the pictures in your memory card, or just selected pictures.
Follow these steps:
1. To copy all the pictures on the card, click the Get Images button, or select
Get All Images from the Camera menu. (You don’t have to view the pictures
first.)
To copy selected pictures, view them first and click the thumbnail for each picture
you want to copy while holding down the Ctrl key (Windows) or Option key
(Macintosh). Then click the Get Images button, or select Get Selected
Images
You see a window similar to this one:
Image Expert automatically creates an
album (folder) for your pictures on the
hard drive, and gives it a name (the
current date). If you want, you can type a
new name in the Album Name box, or
you can choose an existing album as the
location for your images.
from the Camera menu.
2. Click Open (or OK on the Macintosh) to
begin copying your pictures.
3. If you’re only copying some of the
pictures, you see a confirmation message
asking if you want to copy selected
images only. Click
pictures you’ve selected, or
Selected
to copy the
All
to copy all the pictures on your card.
45
A filmstrip of the pictures in your album appears in the work area. (If you viewed
the pictures on your card, the album filmstrip appears over the PC Card
filmstrip.)
PC Card filmstrip
album filmstrip
4. Close the PC Card filmstrip, if necessary. You see a message similar to the
following:
46
Unless you’ve used EPSON USB R/W Switcher to enable
write-to-disk mode, you can’t erase the pictures because your card
is write-protected. See “Uploading Photos to Your Memory Card”
on page 55 for instructions on enabling write-to-disk mode.
5. Click No. (If you’ve enabled write-to-disk mode, you can click
selected pictures, or
Erase All
to erase all pictures.)
Yes
to erase
Printing Photos on 4-Inch Wide Roll Paper
This section explains how to print continuous, edge-to-edge photos on your roll
paper. Make sure you’ve copied your pictures to your hard drive before you begin.
Windows Instructions
1. Follow the instructions on page 27 to load the roll paper. Then start Image
Expert.
2. Open the album with the photos you want to print.
3. Make any corrections you want to the photos.
Remember to double-click each image to open it before you make
any edits. If you edit an image without opening it, you can’t undo the
changes.
4. If you only want to print selected images, click the thumbnails for the images you
want while holding down the
Ctrl
key.
5. Click the Layout button, or select
Print Layout
from the File menu.
6. Click the Print Setup button. Your printer software opens.
7. Click
Properties
Photo Paper
to display the Properties window. Choose
as the Media Type.
8. On the Paper tab, choose
Banner Mode
select
.
Roll Paper (Zero Margins)
as the Paper Source. Then
Premium Glossy
9. Click OK, then click OK again to close your printer software.
47
10. Select 4 × 6 from the layout list in the Image Expert toolbar. Your first image
appears on the screen. (To view all of your images in the sequence in which they’ll
print, click the Next Page button.)
11. If your photo is not already in landscape orientation, click the Landscape
button.
48
The preview of your image in the Image Expert screen shows you
how much white space will print with your picture. Setting your
photo in landscape orientation in Image Expert lets you print from
edge to edge on your 4-inch roll paper.
12. Click the Print button. Then click OK to begin printing.
Macintosh Instructions
1. Follow the instructions on page 27 to load the roll paper. Then start Image
Expert.
2. Open the album with the photos you want to print.
3. Make any corrections you want to the photos.
Remember to double-click each image to open it before you make
any edits. If you edit an image without opening it, you can’t undo the
changes.
4. If you only want to print selected images, click the thumbnails for the images you
want while holding down the
Option
key.
5. Click the Layout button, or select
Print Layout
from the File menu.
6. Click the Print Setup button. Your printer software opens.
7. Choose
Source. Select
8. Click
Options
4 × 6 in
as the Paper Size, and
Banner Mode
, and choose
, and then choose
Premium Glossy Photo Paper
Roll Paper (Zero Margins)
Landscape
as the Orientation.
as the Media Type.
as the Paper
9. Click OK, then click OK again to close your printer software.
10. Select
4 × 6
from the layout list on the Image Expert toolbar. Your first image
appears on the screen. (To view all of your images in the sequence in which they’ll
print, click the Next Page button.)
11. Click the Print button. Then click
Print
to begin printing.
49
Printing Photos on 4 x 6-Inch Photo Paper
This procedure lets you print your photos so they extend slightly beyond the
perforations on your paper. Before you begin, make sure you’ve copied your images to
your hard drive.
Windows Instructions
1. Follow the steps under “4 x 6-inch Photo Paper” on page 31 to load your paper.
Then start Image Expert.
2. Open the album with the photo you want to print.
3. Double-click the image you want to print. The image opens on top of the album
filmstrip.
4. Click the Layout button, or select Print Layout from the File menu.
5. Click the Print Setup button. Your printer software opens.
6. Click Properties to display the Properties window.
7. Make sure Auto Sheet Feeder is selected as the Paper Source, and choose Photo
Paper
as the Media Type setting.
50
8. On the Paper tab, choose Photo Paper 4 × 6 in as the Paper Size.
9. Click OK, then click OK again to close your printer software.
10. In the Image Expert toolbar, select EPSON Photo Paper 4 × 6 in from the layout
list. Then click the Landscape button, if your photo is not already in
landscape orientation.
11. Click the Print button. Then click OK to begin printing.
After you print your picture, fold the paper back and forth along the perforations and
carefully tear off the margins.
Macintosh Instructions
1. Follow the steps under “4 x 6-inch Photo Paper” on page 31 to load your paper.
Then start Image Expert.
2. Open the album with the photo you want to print.
3. Double-click the image you want to print. The image opens on top of the album
filmstrip.
4. Click the Layout button, or select
5. Click the Print Setup button. Your printer software opens.
6. Select
Photo Paper 4
6 in
×
as the Paper Size, and make sure
is selected as the Paper Source. Select Landscape as the Orientation.
Print Layout
from the File menu.
Auto Sheet Feeder
51
7. Click Options, and select Photo Paper as the Media Type.
8. Click OK, then click OK again to close your printer software.
9. In the Image Expert toolbar, select EPSON Photo Paper 4 × 6 in from the layout
list.
52
10. Click the Print button. Then click Print to begin printing.
After you print your picture, fold the paper back and forth along the perforations and
carefully tear off the margins.
Using Adobe PhotoDeluxe with Your Memory Card
You can also use PhotoDeluxe to access your memory card. You can print only one
photo at a time, but you can print multiple copies of the same photo.
Follow these steps to access the images on your memory card:
1. Start PhotoDeluxe.
Windows: Double-click the Adobe PhotoDeluxe shortcut on your desktop, or
click Start, point to Programs, Adobe, PhotoDeluxe Home Edition 3.1, and
double-click the Adobe PhotoDeluxe Home Edition 3.1 icon.
Macintosh: Open the Adobe PhotoDeluxe 2.0 folder on your hard drive and
double-click the Adobe PhotoDeluxe icon.
You see the PhotoDeluxe main screen:
Get & Fix
Photo tab
The Macintosh screen looks slightly different.
53
2. Windows: Click the Get & Fix Photo tab, then click the Get Photo icon and
select Open File.
Macintosh: Click the Get Photo button, then click the Get Photo tab and select
Open File.
3. Windows applies the label Removable Disk to the drive assigned to your memory
card, and Macintosh labels it Unknown or Untitled. Locate this drive and open it.
4. Navigate to the 100epson folder in the
Dcim folder. (If your camera was made
by a different manufacturer, your
photos will be located in a different
folder.)
5. Select the images you want to print and
click Open (Windows) or OK
(Macintosh).
Your images open, one on top of the
other, in the PhotoDeluxe work area.
Follow the instructions in your
PhotoDeluxe online help to edit and
print them.
54
Use PhotoDeluxe’s Advanced menus to resize your photos.
See your online help for details.
If you save your changes, be sure to save them to your hard
drive rather than your memory card. Your camera can’t use
the type of file created by PhotoDeluxe.
Uploading Photos to Your Memory Card
To upload photos from your computer to your memory card, EPSON USB RW
Switcher must be installed on your computer. USB RW Switcher lets you toggle
between read-only mode and write-to-disk mode on your memory card.
If you haven’t installed EPSON USB RW Switcher, follow the
instructions in your Start Here poster.
1. Eject the memory card and adapter from the printer’s memory card slot (see
page 40 for instructions).
2. Windows: Click
EPSON USB RW Switcher
select
Macintosh: Open the
Double-click the
Start
, point to
EPSON USB RW Switcher
EPSON USB RW Switcher
Programs, EPSON USB RW Switcher
.
folder on your hard drive.
icon.
The first time you start USB RW Switcher, you see one of the screens below:
Macintosh
, and
Windows
55
If you have a Macintosh and an older Kodak,™ Minolta,™ or Konica™ digital
camera, your card may be corrupted when your try to upload photos to or
erase photos from it. This problem occurs because of a conflict between
Macintosh utilities and older digital camera software. You can’t write to
your card if you have this problem. To use your card again, just reformat it
in your camera.
3. Click
OK
to enable write-to-disk mode, then insert the memory card and adapter
in the printer’s memory card slot.
4. Use Windows Explorer or the Macintosh Find command to locate the photos you
want to upload on your hard drive.
5. Use Windows Explorer or search your Macintosh desktop for the your memory
card “drive”. (Windows identifies the card as a
may title it
Unknown
.)
Removable Disk
; your Macintosh
6. If you have an Epson camera, drag the photos from your hard drive to the
following directory on your memory card: D:
\Dcim\100epson
(where D is the
drive assigned to your card).
If your camera was made by a different manufacturer, the location
for photos on your memory card will be different.
You must copy or move your photos to the correct folder on your
memory card. Otherwise, you won’t be able to view them in Image
Expert.
7. To return to read-only mode, eject the memory card and adapter from the
printer’s memory card slot (see page 40 for instructions). Then do one of the
following:
56
■ Windows: Click
EPSON USB RW Switcher
select
■ Macintosh: Double-click the
USB RW Switcher
Start
, point to
folder (Macintosh).
Programs, EPSON USB RW Switcher
EPSON USB RW Switcher
icon in the
, and
EPSON
You see one of the screens below:
Windows
8. Click OK.
Macintosh
57
58
Maintaining Your Printer
This section describes maintenance procedures to keep your printer working at its best
and preparation steps for moving your printer. Follow the instructions here for:
■ cleaning the print head (below)
■ replacing an ink cartridge (on page 63)
■ aligning the print head (on page 66)
■ cleaning the printer (on page 67)
■ transporting the printer (on page 68)
For more details, see your electronic Reference Guide, as described on page 9.
Cleaning the Print Head
If your printed image is unexpectedly light or faint, or dots are missing from the
image, you may need to clean the print head. This unclogs the nozzles so they can
deliver ink properly.
Cleaning the print head uses ink, so clean it only if print quality declines. You can
clean the print head in either of the following ways:
■ using the Head Cleaning utility (when the printer is connected to a local port, not
over a network), as described on page 60
■ using the printer’s control panel buttons, as described on page 61
When you don’t turn on your printer for a long time, the print quality
can decline. It’s a good idea to turn on your printer at least once a
month to maintain good print quality.
If any paper you buy comes with a cleaning sheet, don’t use the
cleaning sheet with your printer unless instructed to do so by EPSON
technical support.
59
Using the Head Cleaning Utility
Follow these steps to run the Head Cleaning utility (recommended method):
1. Make sure the printer is turned on but not printing, and both the
B black and
A color ink out lights are off. (If an ink out light is flashing, replace the ink
cartridge instead.)
2. If you have an application running, access the printer settings window as
described on page 15 (Windows) or page 20 (Macintosh).
Or, with Windows, click Start, point to Settings, then select Printers. Right-click
the EPSON Stylus Photo 875DC printer icon in the Printers window. Then
select Properties.
3. Windows: Click the Utility tab.
Macintosh: Click the Utility
button.
4. On the Utility menu, click the
Head Cleaning button.
5. Follow the instructions on the
screen to clean the print head.
Cleaning takes about 30 seconds,
during which the printer makes
some noise and the
light flashes.
Ppower
Head Cleaning
button
60
Never turn off the printer while the Ppower light is flashing, unless
the printer hasn’t moved or made noise for more than 5 minutes.
6. When the
Ppower light stops flashing, run a nozzle check to confirm the print
head nozzles are clean.
Make sure paper is loaded in the printer and click
Then click
Next
. The nozzle check pattern prints (see page 62 for details).
Print nozzle check pattern
.
7. If the nozzle check pattern has no gaps in its dots, click Finish.
If the pattern is missing dots, click Clean to clean the print head again. If you
don’t see any improvement after cleaning three or four times, check the solutions
in “Problems Getting Good Print Quality” on page 75. You can also turn the
printer off and wait overnight—this allows any dried ink to soften—and then try
cleaning the print head again.
Using the Control Panel to Clean the Print Head
Follow the steps below to clean the print head. (See page 69 for more control panel
information.)
1. Make sure the printer is turned on but not printing, and both the
B black and
A color ink out lights are off. (If an ink out light is flashing, replace the ink
cartridge before continuing.)
2. Press the
R cleaning button and hold it
down for three seconds. Cleaning takes
about 30 seconds, during which the
printer makes some noise and the
Ppower light flashes.
Never turn off the printer while the Ppower light is flashing, unless
the printer hasn’t moved or made noise for more than 5 minutes.
3. After the
Ppower light stops flashing, print a page to test the print quality.
cleaning
button
If your printer is connected directly to the computer, go to step 4 to run a nozzle
check.
If you’re printing over a network, open an application and print a short document
containing black and color data. Check the quality of your printout, then go to
step 8.
4. If you have an application running, access the printer settings window as
described on page 15 (Windows) or page 20 (Macintosh).
61
Or, with Windows, click Start, point to Settings, then select Printers. Right-click
the EPSON Stylus Photo 875DC printer icon in the Printers window. Then
select Properties.
5. Windows: Click the Utility tab.
Macintosh: Click the Utility button.
6. Make sure paper is loaded in the printer, click the Nozzle Check button, and click
Print (or Next). The nozzle check pattern prints (see the next section for details).
7. If the nozzle check pattern has no gaps in its dots, click Finish.
If the pattern is missing dots, click Clean to clean the print head again.
8. If you don’t see any improvement after cleaning three or four times, check the
solutions beginning on page 75. You can also turn the printer off and wait
overnight—this allows any dried ink to soften—and then try cleaning the print
head again.
Examining the Nozzle Check Pattern
Examine the nozzle check pattern you print. It should look something like this:
62
Each staggered horizontal and straight vertical line should be complete, with no gaps
in the dot pattern. If your printout looks okay, you’re done.
If any dots are missing, as shown below, clean the print head again; see page 59 for
instructions.
missing dots
missing dots
missing dots
Replacing an Ink Cartridge
When the
B black or
A color ink out light flashes, the indicated cartridge is low on
ink. This is a good time to make sure you have a new cartridge. When the light stays
on, the cartridge is empty and you need to replace it.
When an installed ink cartridge is more than six months old, you may also need to
replace it if you notice that your printouts don’t look as good as they used to. If print
quality doesn’t improve after cleaning and aligning the print head, you can replace
one or both cartridges. To check the level of ink you have left, see the graphic in the
printer driver (Windows) or click the ink level icon in the printer driver or
EPSON Monitor 3 utility (Macintosh).
You cannot print if either ink cartridge is empty. Leave the
empty cartridge installed in the printer until you have obtained a
replacement; otherwise the ink remaining in the print head nozzles
may dry out.
Use these EPSON ink cartridges within six months of installing them and before the
expiration date on the package:
Country Black Ink Cartridge Color Ink Cartridge
United States and Latin America T007201 T008201
Canada T007311 T008311
To ensure good results, use genuine EPSON ink cartridges and do
not refill them. Other products may cause damage to your printer not
covered by EPSON’s warranty.
When you need new ink cartridges, contact your dealer or call EPSON Accessories at
(800) 873-7766, or visit our web site at www.epsonsupplies.com (U.S. sales only). In
Canada, please call (800) 873-7766 for dealer referral.
63
Removing and Installing Ink Cartridges
Be sure you have a new ink cartridge before you begin. Once you start the ink
cartridge replacement procedure, you must complete all the steps in one session.
Follow these steps to replace ink cartridges:
1. Make sure the printer is turned on and not printing (the
on, but not flashing).
2. Check the
B black and
A color ink out lights to see which ink cartridge you need
to replace.
3. Open the printer cover and press the orange
ink cartridge replacement button. The print
head moves left and the
Ppower light
begins flashing.
To avoid damaging the
printer, never move the
print head by hand.
4. The color cartridge is on the right and the
black cartridge is on the left. Pull up the ink
cartridge clamp all the way. The cartridge
rises up from its holder.
Ppower light should be
orange ink
cartridge
replacement
button
64
5. Lift the cartridge out of the printer and
dispose of it carefully.
Keep ink cartridges out of the
reach of children and do not
drink the ink.
If ink gets on your hands, wash
them thoroughly with soap and
water. If ink gets into your eyes,
flush them immediately with
water.
6. Unwrap the new ink cartridge. Then remove
the yellow tape seal on top.
You must remove the
yellow tape from the top
of the cartridge or you will
permanently damage it.
Don’t pull off the blue portion
or try to remove the clear seal
underneath the cartridge.
Don’t touch the green circuit
board on the back of the
cartridge; you may inhibit
normal operation and printing.
black cartridge color cartridge
Don’t touch the green
circuit boards on the back
7. Tilt the ink cartridge forward slightly as you
lower it into its holder.
Hang the tabs at the back of the cartridge on
the hooks on the holder clamps.
Don’t place the cartridge tabs
under
the hooks on the holder
clamp; you may damage the
clamp when you close it.
tabs
hooks
65
8. Press down the ink cartridge clamp until it
locks in place. (The color clamp is a bit
harder to close than the black clamp.)
9. If you need to replace the other ink cartridge,
repeat steps 4 through 8 before continuing
with step 10.
10. Press the orange ink cartridge replacement
button and close the printer cover. The
printer moves the print head and begins charging the ink delivery system.
The
Ppower light flashes, and the printer makes noise. Charging takes about one
minute. When it’s finished, the
Never turn off the printer while the Ppower light is flashing, unless
the printer hasn’t moved or made noise for more than 5 minutes.
Ppower light stops flashing and stays on.
Aligning the Print Head
If your printouts contain misaligned vertical lines, you may need to align the print
head. Your printer must be connected to a local port, not on a network, to use the
Print Head Alignment utility. Follow these steps:
66
1. Make sure the printer is turned on but not printing, and letter-size paper is
loaded.
Load paper that’s at least 8.27 inches (210 mm) wide to prevent ink
from spraying inside the printer and smudging your printouts.
For the best results, load EPSON ink jet paper in the printer
whenever you check the print head alignment. Don’t use plain,
recycled, or photocopier paper.
2. If you have an application running, access the printer settings window as
described on page 15 (Windows) or page 20 (Macintosh).
Or, with Windows, click
EPSON Stylus Photo 875DC
the
Properties
.
Start
, point to
Settings
, then select
Printers
. Right-click
printer icon in the Printers window and select
3. Windows: Click the Utility tab.
Macintosh: Click the Utility
button.
4. You see the Utility menu. Click the
Print Head Alignment button.
5. Follow the instructions on the
screen to print a test page.
6. Select the most precise alignment
pattern from the choices on the test
page. Enter the number of the best
Print Head
Alignment button
aligned pattern following the
instructions on the screen. You
may need to repeat steps 5 and 6
more than once to align your print head completely.
Cleaning the Printer
To keep your printer working at its best, you should clean it several times a year.
Follow these steps:
1. Turn off the printer and wait for the
Ppower light to go out.
2. Unplug the power cord and disconnect the printer cable.
3. Remove all the paper from the sheet feeder.
4. Clean the exterior of the printer with a soft, damp cloth.
5. Clean ink out of the printer’s interior with a soft, damp cloth.
Don’t touch the gears inside the printer.
Never use a hard or abrasive brush, or alcohol or thinner for cleaning;
they can damage the printer components and case.
Don’t get water on the printer components and don’t spray lubricants
or oils inside the printer.
67
Transporting the Printer
If you move your printer some distance, you need to prepare it for transportation in
its original box or one of a similar size. Follow these steps:
To avoid damage, always leave the ink cartridges installed when
transporting the printer.
Be sure to remove the tape used in step 4 after installing the printer
in its new location.
1. Turn on the printer, wait until the print head locks in the far right position, then
turn off the printer.
2. Unplug the power cord from the electrical outlet. Then disconnect the printer
cable from the printer.
3. Remove any paper from the printer and remove the paper support.
4. Open the printer cover. Secure the ink cartridge
holder to the printer with tape as shown, then
Tape the ink cartridge holder
to the printer case
close the printer cover.
5. Push in the output tray extensions and close
the tray.
6. Repack the printer and attachments in the
original box using the protective materials
that came with it. See the unpacking sheet
that was packed with your printer.
Be sure to keep the printer level as you transport it.
After transporting the printer, remove the tape securing the print head and test your
printer. If you notice a decline in print quality, clean the print head (see page 59); if
output is misaligned, align the print head (see page 66).
68
Problem Solving
This section gives you the basics for diagnosing and solving printer problems.
■ First see “Diagnosing Printer Problems” to help determine what the cause of the
problem may be.
■ Then see “Problems and Solutions” on page 73 for solutions to common setup,
software, print quality, paper feeding, or other problems.
It’s a good idea to check EPSON’s web site periodically for possible
updates to your printer driver. Visit http://support.epson.com and
check the section for your product to see if there is a new driver
available, free of charge, for downloading to your computer. Download
instructions are posted for your convenience.
Diagnosing Printer Problems
You can diagnose some problems by checking the printer’s control panel lights, as
described below, or running a printer check, as described on page 71.
Checking the Control Panel Lights
paper out light
color ink out light
black ink out light
power
light
power buttonload/eject buttoncleaning button
69
Follow the guidelines below when you check the control panel lights.
P is on The
flashes and
S
B
and A are on
is on When the
S
B
or A flash When an ink out light flashes, your ink supply is low. Make sure you
B
or A are on When an ink out light comes on, you need to replace the ink cartridge.
Ppower light is on when the printer is ready to print. It flashes
when the printer is receiving a print job, charging ink, or cleaning the
print head.
When the
you have a paper jam. Press the
jam. If that doesn’t work, turn off the printer and gently pull out all the
paper. Make sure none of the sheets are curled, creased, old, stuck
together, or too thin. Then reload the paper against the right edge
guide and slide the left edge guide against it. Turn on the printer and
press the
paper, see page 27 for additional loading instructions.)
paper is incorrectly loaded. Make sure none of the sheets are curled,
creased, old, stuck together, or too thin. Then reload the paper against
the right edge guide and slide the left edge guide against it. Press the
E load/eject button to resume printing. (If you’re using roll paper, see
page 27 for additional loading instructions.)
have a replacement cartridge.
Make sure you have a replacement cartridge. See page 63 for
replacement instructions. If an ink out light comes on after you’ve
replaced a cartridge, you installed a cartridge your printer can’t use.
Remove it and replace it with the correct type.
S paper out light flashes and both ink out lights come on,
E load/eject button to try to clear the
E load/eject button to resume printing. (If you’re using roll
S paper out light comes on, you’re out of paper or your
70
P and S flash
and
B
and A are on
P S B A flash When all the lights flash, your printer may have an internal error. Make
When the
ink out lights come on, jammed paper may be blocking movement of
the print head. Turn off the printer, open the cover, and check inside
for any jammed paper. Then turn the printer back on. If the lights still
flash and/or come on, contact your dealer or EPSON; see page 86 for
information.
sure you removed all the packing material as described on the
unpacking sheet in your printer box. Then turn off the printer, wait a
few seconds, and turn it on again. If the lights still flash, contact your
dealer or EPSON; see page 86 for contact information.
Ppower and
S paper out lights flash, and one or both of the
P S B
A
are off When all the lights are off, the printer is not receiving power. Try these
solutions:
■ Make sure the printer is turned on.
■ Turn off the printer, plug in the power cord securely, and turn on
the printer again.
■ Make sure the outlet is operable and is not controlled by a switch
or timer. If in doubt, try using another outlet.
Running a Printer Check
You can run a printer check to determine whether a problem comes from the printer
itself or some other source. Follow these steps:
1. Make sure both the printer and computer are turned off.
2. Disconnect the interface cable from the printer.
3. Make sure letter-size or larger paper is loaded in the printer.
4. Hold down the
Continue holding down the
E load/eject button, then press and release the
E load/eject button until the
Ppower light starts to
Ppower button.
flash, then release it.
The printer prints one page showing its ROM version number, ink counter, and a
nozzle check pattern. Only the nozzle check pattern is shown below. (If the
pattern has gaps in its dots, you need to clean the print head; see page 59.)
5. To end the check, turn off the printer after it prints the check page. Then
reconnect the interface cable and turn on your printer and computer.
If the check page prints, the problem probably lies in your software settings, the
interface cable, or your computer.
If the check page doesn’t print, you may have a problem with your printer.
Try the suggestions in “Problems and Solutions” beginning on page 73. If nothing
seems to work, contact your dealer or EPSON as described on page 86.
71
Identifying Printer Parts
If you need help identifying the parts of the printer, refer to these illustrations:
sheet
feeder
left edge
guide
ink cartridge holders
(not removable)
paper support
output tray
right edge guide
printer cover
paper
thickness
lever
card access light
card eject lever
memory card slot
output tray extensions
ink out lights
paper out light
power light
power button
72
ink cartridge replacement button
load/eject button cleaning button
Problems and Solutions
Here are some troubleshooting tips if you have any problems setting up your printer,
installing software, getting good print quality, feeding paper, or other problems.
Problems Setting Up the Printer or Installing Software
The printer started making noise
after ink cartridge installation.
■ The first time you install ink
cartridges, the printer must charge
its ink delivery system for about
two minutes. Wait until charging
finishes (the
Ppower light stops
flashing) before you turn off the
printer. If you turn off the printer
while it’s charging, it may charge
improperly and use excess ink the
next time you turn it on.
■ Make sure the ink cartridge
clamps are locked down and that
no packing material remains in the
printer. Turn off the printer,
disconnect it from your computer,
and turn it on again to clear the
error. Then turn it off, reconnect
it, and turn it on again.
■ If the printer stops moving or
making noise, but the
Ppower
light is still flashing after five
minutes, turn off the printer.
If the light is still flashing when
you turn it back on, contact your
EPSON dealer or see “Where To
Get Help” on page 86.
You’re having problems installing
the printer software.
■ Carefully follow the instructions
on the Start Here poster.
■ Make sure you’ve closed all other
applications, including any screen
savers and virus protection
software. Then try installing the
printer software again.
■ Make sure your printer cable is
securely connected to the printer
and computer.
You’re printing over a network.
See your electronic Reference Guide
for instructions on configuring your
printer for use on a network.
73
Problems with Printing
Only the
Ppower light is on, but
nothing prints.
■ Make sure the interface cable
is connected securely and that
the cable meets the system
requirements on page 4 or page 5.
■ Run a printer check as described
on page 71. If the check page
prints, make sure your printer and
application software are installed
correctly.
■ Make sure the EPSON Stylus
Photo 875DC
is selected as the
default printer in the Printers
utility (Windows), or the
SP 875DC is selected in the
Chooser (Macintosh).
■ If you’re printing on a network,
you need to set up your printer for
network printing, as described in
your electronic Reference Guide.
The printer sounds as though it is
printing, but nothing prints.
Make sure the print head nozzles are
not clogged. To clean the print head,
see page 59.
Printing is too slow.
Make sure your system meets the
requirements listed on page 4
or page 5. If you’re printing a
high-resolution image, you need
more than the minimum
requirements listed. You may also
need to:
■ Clear space on your hard disk or
run a defragmentation utility.
■ Close open applications that
you’re not using.
■ Increase your system’s RAM.
■ You may need to uninstall and
reinstall your software if you
upgraded from Windows 95
to Windows 98, or from
Windows 98 to Windows 2000.
For faster printing, try the following:
■ Choose Black ink if your
document doesn’t include color.
■ Set the Quality/Speed slider to
Speed
■ In the printer software’s Advanced
dialog box, turn
and turn
.
High Speed
MicroWeave
on.
off
74
Your printer makes noise when
you turn it on or after it has been
sitting for a while.
Your printer is performing routine
maintenance.
Problems Getting Good Print Quality
You see horizontal banding.
■ Make sure the print head nozzles are
not clogged. To clean the print head,
see page 59.
■ Make sure the Media Type setting
matches the paper you loaded. See
page 34 for guidelines.
■ Make sure the printable side of the
paper is face up. It is usually whiter
or shinier.
■ Make sure an ink cartridge isn’t low
on ink. To replace an ink cartridge,
see page 63.
■ Try using Automatic mode. See
page 16 (Windows) or page 21
(Macintosh) for instructions.
■ Make sure the paper thickness lever is
in the 0 position (shown at right). Set
it to the +position to print on thick
paper or envelopes. Also turn off
High Speed
■ Run the Print Head Alignment
in the printer software.
utility using EPSON ink jet paper.
See page 66 for instructions.
You see vertical banding.
■ Run the Print Head Alignment
utility using EPSON ink jet paper.
See page 66 for instructions.
■ Make sure the paper thickness lever is
in the 0 position, as shown below.
Set it to the + position for thick
paper or envelopes. Also turn off
High Speed in the printer software.
■ If you’re printing an image with
Landscape orientation, you may
actually have horizontal banding. Try
the solutions described to the left.
■ When Maximum is selected as the
Printable Area, banding may occur in
the expanded area. Select Standard.
75
Your printout is blurry or smeared.
■ Make sure your paper isn’t damp or
loaded face down. If it’s damp, reload
a new stack of paper.
■ Use a support sheet, or load your
paper one sheet at a time.
■ Make sure your paper meets the
specifications listed in your electronic
Reference Guide.
■ Use EPSON papers to ensure proper
saturation and absorption of genuine
EPSON inks. Non-EPSON media
may not be compatible and may
produce ink bleeding or pooling.
■ Run the Print Head Alignment
utility. See page 66 for instructions.
■ Check the paper thickness lever
position. If it’s in the + position,
your printer is set for thicker paper
or envelopes and your image may
smear. For most papers, set the paper
thickness lever to the 0 position.
Your printout is faint or has gaps in
the image.
■ Make sure the print head nozzles are
not clogged. To clean the print head,
see page 59.
■ Check the control panel lights to see
if the ink cartridges are low on ink.
To replace an ink cartridge, see
page 63.
■ Make sure the Media Type setting
matches the paper you loaded. See
page 34 for guidelines.
■ Make sure your paper isn’t damaged,
old, dirty, or loaded face down. If it
is, reload a new stack of paper with
the printable side up; it is usually
whiter or shinier than the other side.
76
■ Remove each sheet from the output
tray after printing, especially when
you’re printing on transparencies.
You see wrong or missing colors.
■ Make sure the Ink setting is set to
Color for color images and your
application is set for color printing.
■ Make sure the print head nozzles are
not clogged. To clean the print head,
see page 59.
■ Make sure an ink cartridge isn’t low
on ink. To replace an ink cartridge;
see page 63.
■ If you’re printing a high-resolution
image, turn off PhotoEnhance as
described on page 23.
■ Try using Automatic mode. See
page 16 (Windows) or page 21
(Macintosh) for instructions.
■ You may be using a PhotoEnhance
special effect that alters image colors,
such as Sepia; see page 23.
■ Your printed colors can never
exactly match your on-screen colors.
However, you can use a color
management system to get as close as
possible. See the advanced color
management tips on page 25 and
your electronic Reference Guide.
You see colored hues in the gray parts
of a black-and-white photograph.
You may be printing the gray tones in
color mode. Color mode provides the
smoothest gradations, but may make
some hues noticeable. To eliminate
color hues from the gray tones, make
sure the Media Type setting matches
the paper you loaded (see page 34) and
try one of the following:
■ Select Black as the Ink setting (your
image may be grainier, with less
subtle gradations); see page 16
(Windows) or page 21 (Macintosh).
■ Leave Color as the Ink setting, but
clean and align your print head, as
described on page 59 and page 66.
■ If you scanned the image, make sure
you calibrated the color correctly
with your scanning software.
■ Create a color calibration profile with
a color management program to
improve the image’s color balance.
Your printout is grainy.
■ Try using a higher quality paper.
■ Set the Quality/Speed slider to the
Quality
setting in your printer
software; see page 16 (Windows) or
page 21 (Macintosh).
■ Run the Print Head Alignment
utility. See page 66 for instructions.
■ Increase the image resolution or print
it in a smaller size; see your software
documentation.
77
Problems with the Memory Card
You get a message that the camera
connection failed, or you don’t see
the View PC Card Images
button on Image Expert’s toolbar.
■ Make sure your connection is set
to PC Card. Select Connection
from Image Expert’s Camera
menu, or click Connection on the
message window. Then select PC
Card
in the Connect Via box.
■ Make sure your card is fully
inserted in the printer’s memory
card slot.
Image Expert doesn’t start when
you insert a memory card in the
memory card slot.
■ Make sure EPSON Stylus Photo
875DC
is selected as the default
printer in the Printers utility
(Windows), or SP 875DC is
selected in the Chooser
(Macintosh).
You can’t display the photos you
uploaded to your memory card.
■ Make sure you uploaded the
photos to the 100epson folder in
the Dcim folder, if you have an
EPSON camera. (If your camera is
made by a different manufacturer,
the path to your image folder is
different.) Your memory card
reader can’t find the photos unless
they’re in the correct folder.
■ The data on your card may be
corrupted. To use your card again,
just reformat it in your camera.
You can’t erase the pictures on
your memory card.
Unless you’ve enabled write-to-disk
mode, your memory card is
write-protected, and you can’t make
changes to it from your computer.
See page 55.
78
■ If you exited EPSON
PhotoStarter, you need to reboot
your computer to restart this
utility.
The photos on your memory card
appear in the Image Expert work
area, but you can’t print them.
You have to copy the photos to an
album on your hard drive before you
can print them (see page 45 for
instructions). If
PC Card
appears on
a filmstrip’s titlebar, the images
displayed are on the memory card,
not in an album on your hard drive.
EPSON USB RW Switcher doesn’t
toggle between read-only mode
and write-to-disk mode.
Make sure EPSON Stylus Photo
875DC
is selected as the default
printer in the Printers utility
(Windows), or SP 875DC is selected
in the Chooser (Macintosh).
You can no longer store images on
your memory card when you take
pictures with your camera.
Try reformatting the card in your
camera.
When you insert the memory card
in your camera, you can’t play
back the images.
■ If you make changes to your
photos in PhotoDeluxe, make sure
you don’t save the edited images
to your memory card. Your
camera can’t use files in
PhotoDeluxe format.
You see a message on your screen
that data may be damaged by
improper disconnection of the
USB cable (Macintosh only).
■ You failed to use the correct
procedure to eject your memory
card (see page 40).
■ You turned off or disconnected
your printer without first ejecting
your memory card.
To get rid of this message, follow the
steps on page 40 to eject your
memory card, and then restart your
Macintosh.
■ The data on your card may be
corrupted. To use the card again,
reformat it in your camera.
79
Problems with Paper Feeding
Paper doesn’t feed.
Remove the paper and check that it:
■ Isn’t curled or creased
■ Isn’t too old
■ Isn’t loaded above the arrow on
the left edge guide
■ Isn’t jammed inside the printer.
(If the
S paper out light is
flashing, paper is jammed.)
Reload the paper and don’t set the
left edge guide too tightly.
Too many copies are printing.
Make sure the Copies settings
in the printer software and your
application aren’t both set for
multiple copies.
Paper doesn’t eject fully or is
wrinkled.
■ If the paper doesn’t eject fully, you
may have set the wrong paper size.
Press the
E load/eject button to
eject the paper. Then select the
correct paper size in your
application or printer software.
■ If it’s wrinkled when it ejects, the
paper may be damp or too thin.
■ If you’re ejecting roll paper,
carefully follow the steps in
“Removing and Storing Roll
Paper” on page 29.
If you’re loading roll paper, carefully
follow the steps on page 27.
Paper jams inside the printer.
Press the
E load/eject button, turn
off your printer, open the cover, and
remove all the paper that’s inside,
including any small pieces that may
have torn off.
If your paper jams frequently:
■ Use smooth, high-quality paper,
loaded printable side up.
■ Fan the stack and then even the
edges before loading it.
■ Don’t load paper above the arrow
mark on the left edge guide.
■ Place the paper against the right
edge guide and slide the left edge
guide against your paper.
Multiple pages feed at once.
Remove the paper, then:
■ Make sure the paper isn’t too thin.
■ Fan the edges of the stack of paper
to separate the sheets, then reload
the paper as described on page 14.
■ Make sure the edge guides fit
against the paper, but not too
tightly.
80
Solving Miscellaneous Printout Problems
The margins are incorrect.
■ Make sure the paper settings in
your printer software are correct
for your paper size. See the
electronic Reference Guide for
instructions.
■ Check your software
documentation for instructions on
selecting the correct margins for
your paper size. The margins must
be within the printable area of the
page. See “Specifications” in your
electronic Reference Guide for
more information.
■ If you’re printing on roll paper,
make sure you’ve selected either
Roll Paper or Roll Paper (Zero
Margins)
as your Paper Source to
get the margins you want.
You see incorrect characters.
■ Make sure the interface cable is
securely connected and that the
cable meets the system
requirements on page 4 or page 5.
Then try printing again.
■ If you’re using a switch box with
your printer; connect the printer
directly to your computer and try
printing again.
The image size or position is
incorrect.
Make sure the paper and/or layout
options are set correctly; see page 16
(Windows) or page 21 (Macintosh)
for instructions on accessing the
settings.
The image is inverted, as if viewed
in a mirror.
Turn off Flip Horizontal on the
Advanced menu in the printer
software (see page 24) or the mirror
setting in your application software.
(If you’re printing on EPSON
Iron-On Cool Peel Transfer Paper,
the image should be inverted so it
looks correct when it’s ironed on.)
The printer prints blank pages.
■ Make sure your printer is selected
in your application, or as the
Windows default printer or the
current printer in the Macintosh
Chooser.
■ Make sure the paper settings in the
printer software are correct for
your paper size. See your
electronic Reference Guide for
instructions.
■ Make sure the print head nozzles
are not clogged. To clean the print
head, see page 59.
81
Uninstalling Printer Software
If you need to uninstall and then reinstall your printer software, such as when you
upgrade your computer operating system, follow these steps:
Uninstalling Windows 98 Software
1. Right-click the PhotoStarter icon on the Windows taskbar, and click
the menu that pops up.
2. If you have a memory card in the printer’s memory card slot, press the card eject
lever to eject it.
3. Right-click the Camio Viewer icon on the Windows taskbar, and click Exit.
4. Double-click My Computer, then double-click the Control Panel icon.
5. Double-click Add/Remove Programs. Click EPSON Printer Software in the
program list, and then click the Add/Remove button.
6. On the Printer Model tab, select the EPSON Stylus Photo 875DC printer icon.
Then click the Utility tab. Make sure EPSON USB Memory Card Driver is
selected, then click OK.
7. Follow the instructions on the screen. When you’re done, click EPSON USB
Printer Devices
8. Follow the instructions on the screen. When you’re prompted to restart your
computer, click No.
9. Select
EPSON PhotoStarter
instructions on the screen.
in the program list; then click the Add/Remove button.
and click the
Add/Remove
button. Follow the
End
on
82
10. Repeat step 8 for
11. Restart your computer when you’re done uninstalling software.
EPSON USB RW Switcher
Image Expert
and
.
Uninstalling Windows 2000 Software
1. Right-click the PhotoStarter icon on the Windows taskbar, and click End on
the menu that pops up.
2. Left-click the Eject Hardware icon on the Windows taskbar, and click Stop
EPSON SP 875DC Storage
card slot, wait for the confirmation message, then press the card eject lever to eject
the card.
3. Right-click the Camio Viewer icon on the Windows taskbar, and click Exit.
4. Double-click My Computer, then double-click the Control Panel icon.
5. Double-click Add/Remove Programs. Click EPSON Printer Software in the
program list, and then click the Change/Remove button.
6. On the Printer Model tab, select the EPSON Stylus Photo 875DC printer icon.
Then click the Utility tab. Make sure EPSON USB Memory Card Driver is
selected, then click OK.
7. Follow the instructions on the screen. When you’re done, click EPSON
PhotoStarter
in the program list; then click the Change/Remove button.
8. Follow the instructions on the screen. When you’re done, select EPSON USB RW
Switcher
and click the Change/Remove button.
. If you have a memory card in the printer’s memory
9. Follow the instructions to remove USB RW Switcher. Then select Image Expert
and click the Change/Remove button again.
10. When you’re done removing programs, close the Add/Remove Programs window
and double-click the
Add/Remove Hardware
icon. You see the Add/Remove
Hardware wizard.
Next
Next
. On the following screen, select
.
11. Click
12. On the next screen, make sure
Uninstall a device
Uninstall/Unplug a device
is selected and click
and click
Next
.
83
13. When you see this screen, click Show hidden devices. Select EPSON SP 875DC
Storage
Click this box to select it
and click Next.
14. In the next screen, select Yes, I want to uninstall this device and click Next.
15. On the last screen, click Finish. Then restart your computer.
Uninstalling Macintosh Software
84
1. If you have a memory card in the memory card slot, drag your memory card icon
to the trash. Wait for the message that the memory card can be removed, then
press the card eject lever to eject the card.
2. Exit EPSON PhotoStarter. (Click the Application menu on the right side of your
desktop’s menubar, and then click
EPSON PhotoStarter
. Click
Quit
from the
File menu.)
3. Turn off the printer.
4. From the Macintosh File menu, select
5. Select
on local disks, except CD-ROMs
contains
and enter
875DC
in the name text box.
Find
.
in the Find items box. Next select
name
6. Drag all of the items found to the trash.
7. From the Sherlock Find menu, select Find File.
8. Repeat step 5, but enter Epson in the name text box.
9. Drag the following system extensions to the trash:
■ EPSON Launcher
■ EPSON USBPrintClass1
■ EPSON USBPrintClass2
■ EPSON USBPrintClass3
■ EPSON USBPrintClass4
■ EPSON USBPrintClass5
■ EPSON USBStorageClass1
■ EPSON Printer Server
10. Drag the following applications to the trash: EPSON Monitor 3, EPSON
PhotoStarter
, and EPSON USB RW Switcher.
11. Drag the EPSON Printer Library and the EPSON Printer Utility library to the
trash.
12. Drag the following folders to the trash: Epson Folder, Epson Preferences,
EPSON USB RW Switcher.
13. Drag the EPSON PhotoStarter Prefs and EPSON PhotoStarter con to the trash.
14. Quit Sherlock and restart your Macintosh. Then empty the trash.
Reinstalling Printer Software
Before reinstalling your printer software, first uninstall it as described above. Then
follow the instructions on the Start Here poster to reinstall your printer software. (You
won’t need to reinstall your photo software or electronic manual.)
85
Where To Get Help
If you need help with your printer or its software, see the contact information below.
If you need help using the bonus photo software that came with your printer, see
page 87.
For help using any other software on your system, see the
documentation for that software for technical support
information.
EPSON Technical Support
EPSON provides technical assistance 24 hours a day through the electronic support
services and automated telephone services listed in the following table:
Service Access
World Wide Web
EPSON Internet
FTP Site
EPSON E-Mail
Technical Support
Automated
Telephone Services
From the Internet, you can reach EPSON Support at
http://support.epson.com
drivers and other files, look at documentation such as product
brochures and user manuals, and access troubleshooting
information.
If you have Internet FTP capability, use your Web browser (or
other software for FTP downloading) to log onto
with the user name
password.
To receive technical advice through e-mail, go to
http://support.epson.com
troubleshooting tab, as requested.
A variety of automated help services are available 24 hours a
day, seven days a week. To use these services, you must have a
touch tone telephone and call
anonymous
. At this site, you can download
ftp.epson.com
and your e-mail address as the
and complete the form under
(800) 922-8911
.
86
To speak to a technical support representative, dial:
■ U.S.: (562) 276-7235, 6
AM
to 8 PM, Pacific Time, Monday through Friday, and
7 AM to 4 PM, Saturday. Toll or long distance charges may apply.
■ Canada: (905) 709-2567, 6
AM
to 6 PM, Pacific Time, Monday through Friday.
Toll or long distance charges may apply.
Before you call, please have the following information ready:
■ Product name (EPSON Stylus Photo 875DC)
■ Product serial number (located on the back of the printer)
■ Proof of purchase (such as a store receipt) and date of purchase
■ Computer configuration
■ Description of the problem
EPSON Accessories
You can purchase ink cartridges, paper, manuals, and accessories from EPSON
Accessories at (800) 873-7766 or visit our web site at www.epsonsupplies.com (U.S.
sales only). In Canada, please call (800) 873-7766 for dealer referral.
Bonus Photo Software Technical Support
If you need technical support for Adobe PhotoDeluxe or Image Expert, contact the
software manufacturer as described below.
Software Web site E-mail Telephone
Adobe
PhotoDeluxe
Sierra
Imaging
Image Expert
www.adobe.com/
supportservice/custsupport
www.sierraimaging.com support@sierraimaging.com (800) 501-8902
techdocs@adobe.com (206) 675-6126
6:00 AM to 5:00 PM,
PST, Monday through
Friday (pay support)
9:00
PST, Monday through
Friday
to 5:00 PM,
AM
87
88
Index
Numerics
360 dpi Ink Jet Paper, 34
4 x 6-inch Photo Paper, 30 to 32, 50 to 52
A
Accessories, 63, 87
Adobe PhotoDeluxe, see PhotoDeluxe
Advanced settings, 24
Aligning print head, 66 to 67
Automatic mode, 16, 21
B
Background printing, 22
Banding, 33, 75
Blurry images, 76
Browser, 9
C
Cable, printer, 4 to 5
Characters, incorrect, 81
Checking printer, 71
Cleaning
print head, 59 to 62
printer, 67
sheets, 34, 59, 67
Colors, incorrect, 77
Connection error, 44
Control panel, 61, 69 to 71
Controlling printing, 18, 22
Copies setting, 80
Copying photos to your computer, 45 to 46
Custom project types, 23 to 24
D
Default settings, Windows, 17
Documentation, 3, 9 to 11
E
Economy setting, 24
Electronic manual, 9 to 11
ENERGY STAR, 6
Envelopes, 33
EPSON
Accessories, 63, 87
help, 86 to 87
Monitor3, 22
papers, 26 to 34
PhotoStarter, 41
USB RW Switcher, 55 to 57, 79
F
Faint images, 76
Flip Horizontal setting, 81
G
Gamma setting, 24
Glossy media, 26 to 30, 34
Graph setting, 24
H
Head Cleaning utility, 59 to 61
Help, EPSON, 86 to 87
High Quality Ink Jet Paper, 34
High Speed setting, 74
High-resolution images, 77
89
I
ICM (Image Color Matching) setting, 24
Image Expert
cancelling autolaunch, 41
copying photos to computer, 45 to 46
printing on 4 x 6-inch Photo Paper, 50 to 52
printing on roll paper, 47 to 49
support, 87
viewing photos on memory card, 42 to 44
Incorrect characters, 81
Incorrect colors, 77
Ink cartridge
purchasing, 87
replacing, 63 to 66
safety instructions, 7 to 8
Ink Jet Transparencies, 34
Ink level, 18, 63
Ink setting, 16, 21
Inserting a memory card, 38 to 39
Iron-On Cool Peel Transfer Paper, 34, 81
L
Memory card
connection error, 44
copying photos to computer, 45 to 46
formatting, 37, 56, 78
inserting, 38 to 39
problems, 78 to 79
removing, 40 to 41
requirements, 37
uploading photos to, 55 to 57
using with non-EPSON cameras, 44, 54
using with PhotoDeluxe, 53 to 54
viewing photos, 42 to 44
MicroWeave setting, 74
Mirror images, 81
Monitor3, EPSON, 22
Monitoring ink level, 18, 63
Moving printer, 68
N
Network printing, 73
Nozzle check pattern, 60 to 62, 71
90
Layout, problems, 81
Lever, thickness, 33, 75, 76
Lights, 69 to 71
Loading paper, 14, 27 to 28, 31 to 33
M
Macintosh
printer status, 22
printing with, 19 to 22, 48 to 49, 51 to 52
system requirements, 5
uninstalling software, 84 to 85
Maintaining printer, 59 to 67
Matte Paper - Heavyweight, 33, 34
Media Type setting, 16, 21, 34
O
Orientation, 20, 32, 48, 49, 51
P
Page Setup dialog box, 20
Panoramic Photo Paper, 32
Paper
EPSON, 26 to 34
feeding problems, 80
loading, 14, 19, 27 to 28, 30 to 33
purchasing, 87
size, 18, 20, 22
thickness lever, 33, 75, 76
type, setting, see Media Type setting
Photo Paper, 30 to 32, 34
Photo Quality Glossy media, 34
Photo Quality Ink Jet Paper, 34
Photo Stickers, 34
PhotoDeluxe
support, 87
using with memory card, 53 to 54
PhotoEnhance, 23
Photos
copying to computer, 45 to 46
printing on 4 x 6-inch Photo Paper, 50 to 52
printing on roll paper, 47 to 49
printing with PhotoDeluxe, 53 to 54
taking care of, 35
uploading to memory card, 55 to 57
viewing on memory card, 42 to 44
PhotoStarter, 41
Premium Glossy Photo Paper, 26 to 30, 34
Previewing, 18, 22
Print dialog box, 15, 18
Print head
aligning, 66 to 67
cleaning, 59 to 62
Print Head Alignment utility, 66 to 67
Print quality problems, 75 to 77
Printable Area setting, 20, 32
Printer
cable, 4 to 5
check, 71
cleaning, 67
control panel, 61, 69 to 71
maintaining, 59 to 67
noise, 74
parts, 72
problems, 69 to 71
status, 18, 22, 70 to 71
transporting, 68
Printing
advanced, 24
controlling, 18, 22
Macintosh, 19 to 22, 48 to 49, 51 to 52
on 4 x 6-inch Photo Paper, 50 to 52
on roll paper, 47 to 49
Windows, 14 to 18, 47 to 48, 50 to 51
with custom project types, 23 to 24
with PhotoEnhance, 23
Problems
connection, 44
installing software, 73
memory card, 78 to 79
miscellaneous, 81
paper feeding, 80
print quality, 75 to 77
setting up printer, 73
Progress Meter, 18
Project types, custom, 23 to 24
Q
Quality/Speed setting, 16, 21
R
Read-only mode, 56 to 57
Reference Guide, 9 to 11
Reinstalling software, 85
Removing a memory card, 40 to 41
Removing roll paper, 29
Roll paper, 27 to 30, 34
loading, 27 to 28
printing edge-to-edge, 47 to 49
removing, 29
RW Switcher, EPSON USB, 55 to 57, 79
S
Safety instructions, 6 to 8
Saving settings, 24
Service, 86 to 87
Smears, 33, 76
Software
problems, solving, 73
reinstalling, 85
uninstalling, 82 to 85
Special effects, 24
Special papers, 26 to 34
sRGB (Standard Red Green Blue) setting, 24
Support, 86 to 87
System requirements, 4 to 5
91
T
Text/Graph setting, 24
Thickness lever, 33, 75, 76
Transfer Paper, Iron-On Cool Peel, 34, 81
Transparencies, 34
Transporting printer, 68
Troubleshooting, 69 to 87
U
Uninstalling software, 82 to 85
Uploading photos to memory card, 55 to 57
USB RW Switcher, 55 to 57, 79
Utilities
Head Cleaning, 59 to 61
Print Head Alignment, 66 to 67
V
Viewing photos on memory card, 42 to 44
W
92
Watermark, 22
Windows
default settings, 17
printer status, 18
printing with, 14 to 18, 47 to 48, 50 to 51
system requirements, 4
uninstalling software, 82 to 84
World Wide Web, 86
Write-to-disk mode, 40, 55, 78, 79
FCC Compliance Statement
For United States Users
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio or television reception. However, there is no guarantee that interference will
not occur in a particular installation. If this equipment does cause interference to radio and television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
◗ Reorient or relocate the receiving antenna.
◗ Increase the separation between the equipment and receiver.
◗ Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
◗ Consult the dealer or an experienced radio/TV technician for help.
WARNING
The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC Certification of this
device and may cause interference levels which exceed the limits established by the FCC for this equipment. It is the
responsibility of the user to obtain and use a shielded equipment interface cable with this device. If this equipment has more than
one interface connector, do not leave cables connected to unused interfaces. Changes or modifications not expressly approved by
the manufacturer could void the user’s authority to operate the equipment.
For Canadian Users
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le materiel brouilleur du Canada.
DECLARATION of CONFORMITY
According to 47CFR, Part 2 and 15 for Class B Personal Computers and Peripherals; and/or
CPU Boards and Power Supplies used with Class B Personal Computers:
We: EPSON AMERICA, INC.
Located at: MS: 6-43
3840 Kilroy Airport Way
Long Beach, CA 90806-2469
Telephone: (562) 290-5254
Declare under sole responsibility that the product identified herein complies with 47CFR Part 2 and 15 of the FCC rules as a
Class B digital device. Each product marketed is identical to the representative unit tested and found to be compliant with the
standards. Records maintained continue to reflect the equipment being produced can be expected to be within the variation
accepted, due to quantity production and testing on a statistical basis as required by 47CFR §2.909. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
Trade Name: EPSON
Type of Product: Ink Jet Printer
Model: P154A
93
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