Epson 1000 ICS Basic Guide

EPSON® 1000 ICS
Basics

EPSON Ink Jet Papers and Ink Cartridges

Use EPSON paper and inks to get the same photo quality results that have earned EPSON’s printers all of their awards! EPSON papers are specially coated to work with EPSON’s quick drying inks. You’ll notice that when prints come out of your printer, you can immediately handle them. There is no drying time, no smearing or smudging, and your image is crisp and smooth. Here are the inks for your printer and just a few of EPSON’s papers:
Glossy Photo Paper and Panoramic Photo Paper
Photo lab quality, heavier weight glossy paper available in a variety of sizes. Perfect for color photo keepsakes of snapshots, framed art, banners, and panoramics.
Matte Paper - Heavyweight
Heavyweight, bright white, ultra smooth coated paper with matte finish. Perfect for photographs, signs, and crafts.
Photo Quality Ink Jet Paper
Bright white, with a smooth matte finish to create your best impression. Perfect for presentations, newsletters, color reproductions, and all your photo and craft projects.
EPSON Ink Cartridges
For best results, always use genuine EPSON ink cartridges.
Black T017 Color T018
For more information on other EPSON products and fun project ideas, look for the EPSON Print Lab
See the inside back cover for a list of EPSON papers and ink cartridges, and ordering information.
SM
Series at
www.epson.com
.
62

Copyright Notice

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION. The information contained herein is designed only for use with this EPSON product. EPSON is not responsible for any use of this information as applied to other equipment.
Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with SEIKO EPSON CORPORATION’s operating and maintenance instructions.
SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by SEIKO EPSON CORPORATION.
A Note Concerning Responsible Use of Copyrighted Materials
Digital cameras, scanners, and ink jet printers, like conventional photocopiers and cameras, can be misused by improper copying or printing of copyrighted material. While some countries’ laws permit limited copying of copyrighted material in certain circumstances, those circumstances may not be as broad as some people assume. EPSON encourages each user to be responsible and respectful of the copyright laws when using digital cameras, scanners, and ink jet printers.
Trademarks
EPSON and EPSON Photo Stickers are registered trademarks and EPSON Smart Panel is a trademark of SEIKO EPSON CORPORATION.
ii
PhotoEnhance is a trademark and EPSON Connection, EPSON PhotoCenter, EPSON Store, Print Lab, and SoundAdvice are service marks of Epson America, Inc.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. EPSON disclaims any and all rights in those marks.
NERGY STAR
The E
Printed on recycled paper CPD-13965
emblem does not represent EPA endorsement of any product or service.
3/02

Contents

Welcome!
About Your Software About Your Documentation
Warnings, Cautions, Notes, and Tips Viewing Your Electronic Reference Guide
Copying
Stand-alone Copying
Changing Copy Settings
Making Copies With the Computer
Printing
Loading Paper Opening the Printer Software Selecting Printer Software Settings
Selecting Default Print Settings for All Applications Controlling Printing Using PhotoEnhance, Custom, and Advanced Settings
Enhancing Photos
Using Custom Project Types
Using Advanced Settings Using Special Papers
EPSON Matte Paper - Heavyweight
EPSON Glossy Photo Paper Printing on Envelopes Selecting the Correct Media Type
1
1 1 1 2
3
3 4 5
7
7 8
9 10 10 11 12
12 13 14
14 14 15 16
Scanning
Placing Your Original Document Scanning to a File in EPSON Smart Panel One-Touch Scanning Advanced Scanning With EPSON TWAIN
17
17 18 20 22
iii
Maintenance
25
Cleaning the Print Head Aligning the Print Head Replacing an Ink Cartridge
Checking the Ink Supply Purchasing Ink Cartridges Ink Cartridge Precautions
Removing and Installing Ink Cartridges Cleaning the EPSON 1000 ICS Transporting the EPSON 1000 ICS
Problem Solving
Identifying Parts Diagnosing Problems
Checking the Control Panel Error Messages
Printing a Nozzle Check Problems and Solutions
Setup and Software Installation Problems
Printing and Copying Problems
Scanning Problems
Problems with Paper Feeding
Print Quality Problems
Scan Quality Problems
Uninstalling and Reinstalling Your Software Where To Get Help
EPSON Technical Support
Software Technical Support
25 26 27 28
28 29 29 31 33
35
35 37 37
39 39 39 40 42
43 44 46 48
49 49 50
iv
Requirements and Notices
Windows System Requirements ENERGY STAR Compliance Important Safety Instructions
Ink Cartridge Safety Instructions FCC Compliance Statement Declaration of Conformity Epson America, Inc. Limited Warranty
Index
51
51 52 52 53 54 55 55
57

Welcome!

Your EPSON® 1000 ICS is an ideal device for copying, scanning, and printing.

About Your Software

EPSON TWAIN
Scanner driver with powerful features for controlling every aspect of your scan.
EPSON Smart Panel,™ by NewSoft
An easy, step-by-step interface for scanning, copying, printing, and more.
ArcSoft™ PhotoImpression
Software for editing, retouching, or enhancing images and printing images with templates, frames, and borders.

About Your Documentation

To set up your EPSON 1000 ICS and install its software, see the Start Here poster. This book contains instructions on copying, printing, scanning, maintenance and troubleshooting. For additional information, see your electronic Reference Guide, as described on page 2.

Warnings, Cautions, Notes, and Tips

Warnings must be followed carefully to avoid bodily injury.
Notes contain important information about your EPSON 1000 ICS.
Cautions must be observed to avoid damage to your equipment.
Tips contain additional hints for better scanning and printing.
Welcome!
1

Viewing Your Electronic Reference Guide

Your software CD-ROM includes an electronic Reference Guide for your product that you installed when you installed your software (see the Start Here poster for details). The manual is in HTML format, so you need a browser—such as Microsoft® Internet Explorer 3.0 or later, or Netscape Navigator® 3.0 or later—to view it. If you are using a different browser, the pages may not display correctly.
A browser is not included on the EPSON 1000 ICS CD-ROM.
You can view your electronic Reference Guide from your hard drive: click
Programs Guide
or
Programs
>
EPSON
>
Online Reference Guide
>
Online Reference
.
When you open the Reference Guide, you see this screen:
closed list, click to expand
click to go to topic
Click a topic on the left to expand the table of contents.
Start > All
After expanding the table of contents, you can click on the topic you want to view.
If there’s a right arrow , click it to view subtopics, then click on a topic to go to it.
Click the down arrow to close a subtopic list.
If you see an icon in place of a graphic when viewing your Reference Guide in Netscape Navigator, click the Reload button to load the graphic.
2
About Your Documentation

Copying

Your EPSON 1000 ICS lets you make copies without ever turning on your computer. You can also make copies by using the Copy utility in EPSON Smart Panel.

Stand-alone Copying

1. Make sure the EPSON 1000 ICS is on and paper is loaded in the sheet feeder.
2. Place your document face-down on the glass and close the cover.
3. Press the green x
button. Your document is scanned and printed.
Copy
Copying
3

Changing Copy Settings

You can change Copy settings on the Control Panel as described below.
Scan button
Scan
Clear
(3sec.)
Clear all
Menu buttons
Change the number of copies by pressing the Value buttons.
Choose color or black and white copies by pressing the
To change the print quality: press one of the Menu buttons to select the print quality menu, then use the Value buttons to select
Economy
To change the paper size: press one of the Menu buttons to select the paper size
.
menu, then press the Value buttons to select
.
4 × 6
To reduce or enlarge your image to fit on a smaller or larger size of paper, press one of the Menu buttons to select
B&W/ Color button
Menu
Reduce/Enlarge
Copy
B&W
Copies
Color
Value
Value buttons
Normal, Fine, Photo
Letter, Executive, Half Letter
, then press the Value buttons
Copy button
Stop button
B&W/Color
Stop
button.
to choose the paper sizes for your source image and copy.
, or
, or
To manually reduce or enlarge your image, press one of the Menu buttons to select scanned image for the resulting print.
To lighten or darken your copies, press one of the Menu buttons until you see
Lighter/Darker
To reduce the bottom margin, press one of the Menu buttons until you see
Bottom Margin
Go back to the main menu by pressing the y
Check your settings, then press the x
4
Stand-alone Copying
Zoom In/Out
, then press the Value buttons to choose a percentage of the
. Press the Value buttons to adjust the setting.
, then press the Value button.
button.
Stop
button to make your copy.
Copy
To clear a setting, press the Clear button. To clear all the setting changes you’ve made, press the Clear button and hold it down for at least 3 seconds.

Making Copies With the Computer

1. Make sure the EPSON 1000 ICS is on and that paper is loaded in the sheet
feeder.
2. Place your document face-down on the glass and close the cover.
3. Open EPSON Smart Panel: click
Smart Panel
>
EPSON Smart Panel
Start
.
>
4. Click the button for the Copy Utility.
You see the Copy Settings screen.
5. Adjust any of the following copy settings:
All Programs
or
Programs > EPSON
Source type: choose
Size: Choose the setting based on your original and your copy, or click
Manual
and enter a percentage to reduce or enlarge your copy by a specific
Photo & Text, Photo
, or
Text
amount.
Lighten or darken the image by clicking the up and down arrows
Type in a new number of copies or click the up and down arrows
Copying
5
6. Click the
Device Settings
button.
You should see your EPSON 1000 ICS chosen as the output device and EPSON TWAIN FB (your scanning software for the EPSON 1000 ICS) chosen as the input device. Click the
Settings
button for additional print options including settings for different types of paper. (See “Selecting Printer Software Settings” on page 9 for details.)
7. Click the
Enable or disable the automatic document enhancement feature
Add a sepia, blue, or black and white filter
Adjust brightness, contrast, or saturation levels
8. Click the
Image Adjust
button to start copying.
Copy
button to enhance your image or add effects:
6
Making Copies With the Computer

Printing

This section describes the basic steps for printing with your EPSON 1000 ICS.

Loading Paper

Make sure your EPSON 1000 ICS and computer are turned on.
Place your paper against the right edge of the sheet feeder and slide the left edge guide against the paper. (Don’t push the paper deeper into the feeder.)
slide paper against the right edge
slide the left edge guide against the paper
Follow these guidelines when loading paper:
Load the printable side face-up. It’s usually whiter or brighter than the other side.
Load letterhead or preprinted paper into the EPSON 1000 ICS top edge first.
Don’t load paper above the mark on the left edge guide.
If you’re printing on envelopes, see page 15 for loading instructions.
Printing
7

Opening the Printer Software

After you open your application program and create your document, you’re ready to select your printer software settings.
From the File menu, click
. You see your application’s Print dialog box (your
Print
dialog box may look slightly different):
Make the following selections on the Print dialog box:
Make sure
EPSON 1000 ICS
is selected.
select your EPSON 1000 ICS here
click here to open your printer software
Click the
Options
Preferences
button, click it. Then click
screen.)
If you click the print icon on your application’s tool bar instead of selecting Print from the File menu, you may not get the option to change the printer software settings before printing.
8
Opening the Printer Software
or
Properties
button. (If you see a
Preferences
or
Properties
Setup, Printer
on the next
, or

Selecting Printer Software Settings

Once you click
Properties
, you see your printer software dialog box.
The most important thing to remember is to set the correct Media Type for the paper you’re using. If necessary, click the
tab to display the settings shown below:
Main
select the type of paper you loaded
select the Ink color
select Automatic mode
select higher-quality or faster printing, or in-between
click OK
Make the following settings on the Printing Preferences or Properties dialog box:
Choose the paper you’re printing on (click the arrow to scroll through the
Media Type
list). If you’re not sure which setting to select, see page 16.
Set the Ink option to
to print a color
Color
document. To print a black text document, click
Set the Mode option to
Black
.
Automatic
. It’s the
easiest way to get good printing results on all types of paper.
Set the slider in the Mode box to
Quality
or
Speed
to select high-quality printing, faster printing, or an in-between setting. (The slider may not be available for your paper type.)
Click OK to return to your application’s Print dialog box.
Printing
9

Selecting Default Print Settings for All Applications

The printer settings you make apply only to the application you’re currently using. If you usually print one type of document in different applications—for example, legal-sized documents with black ink—you can change the default printer settings for all your programs. You do this using the Windows Printers utility.
1. In Windows XP, click
Printers and Faxes
.
In Windows 2000, Windows Me, or Windows 98, click
Printers
2. Right-click the
3. Select
Properties
.
EPSON 1000 ICS
Printing Preferences
(Windows Me or Windows 98). Then click the
>
Start
Control Panel > Printers and Other Hardware
icon.
(Windows XP or Windows 2000) or
Start > Settings
tab.
Main
>
>
4. Select the default settings you want to use for all your applications. Click OK when you’re finished.
Remember that you can always change the settings in your application when you want to print different types of documents.

Controlling Printing

At the Print dialog box, click
(or OK) to start printing.
Print
10
Controlling Printing
click Print to start printing
After a moment, the Progress Meter appears and shows the progress of your print job and how much ink you have left. Use the buttons to cancel, pause, or restart printing.
click to cancel printing
click to pause or resume printing
may be dimmed (unable to show ink status) if printing over network
For more advanced printer settings, see the next section. For more information on printing—for example, previewing your printout, changing the paper size, or adding a watermark—see your electronic Reference Guide (described on page 2).

Using PhotoEnhance, Custom, and Advanced Settings

When you’re printing special projects, you can customize your printer software settings, as described in these sections below.
For additional information on these settings, see the electronic Reference Guide, as described on page 2.
Printing
11

Enhancing Photos

The printer software includes PhotoEnhance™ options that adjust image brightness and contrast to improve the appearance of low-resolution and improperly exposed photos. You can also use PhotoEnhance to add special effects.
If you’re printing high-resolution images, you may want to use the Automatic setting instead, as described on page 9.
PhotoEnhance does not affect your original image; it only affects your printout. Printing with PhotoEnhance may take longer on some systems.
To use PhotoEnhance, you must select Color ink; you cannot turn on PhotoEnhance with Black ink selected.
To use PhotoEnhance, set the Mode option to
PhotoEnhance
If your photograph was taken with a digital camera, you can select printed images the appearance of photographs taken with a film camera.
For more fine-tuning, you can select from a list of specialized settings for photographs, such as such as
Soft Focus
in your printer settings dialog box.
Digital Camera Correction
or a
Sepia
tint.
to give your
People
or
Nature
,
or select special filters,

Using Custom Project Types

Your printer software includes custom project types with preset printing options. This lets you quickly select the best settings for your type of document, or select a color-matching method for your project.
To access the project types, click
Custom Settings
list to open it. Then select one of these
settings:
Text/Graph
: For printing graphics-intensive documents like presentations with charts and graphs.
Economy
: For printing rough drafts of text on plain
paper. Saves ink.
12
Using PhotoEnhance, Custom, and Advanced Settings
Custom
, then click the
(Image Color Matching): For printing documents created in an ICM
ICM
compatible application.
(standard Red Green Blue): For printing documents created in an sRGB
sRGB
compatible application using sRGB colors, such as those designed for the World Wide Web. See your Windows online help for details.
You can also fine-tune these settings on the Advanced dialog box to fit your individual needs, as described below.

Using Advanced Settings

For maximum control over your project, you can customize your print settings—such as
Print Quality
To access these settings in your printer software, click
Advanced
and
Gamma
button. You see the Advanced dialog box.
—and use special effects.
Custom
and then click the
After you customize your print settings on the Advanced dialog box, you can save them as a group so you can reuse them whenever you print a similar project. For details on all the settings, click
on-screen or see your electronic Reference Guide
Help
(as described on page 2).
The default Gamma setting of 1.8 provides the optimum contrast quality for your photos. However, you can change it to either 1.5 (for decreased contrast) or 2.2 (for increased contrast; recommended for matching colors with sRGB devices).
Printing
13

Using Special Papers

How can you get the best-looking photos, most vivid colors, and sharpest text? Always use EPSON’s special ink jet papers. Instructions for printing on a couple of our most popular papers are given below.
For instructions on using other EPSON special papers, see the electronic Reference Guide, as described on page 2. For a list of EPSON special ink jet papers and ordering information, see the inside back cover.

EPSON Matte Paper - Heavyweight

EPSON Matte Paper - Heavyweight has a professional-looking, flat matte finish for printing photos and graphics on a non-glossy surface. Load up to 20 sheets as described on page 7, including a support sheet beneath the stack. Before printing, select
Matte Paper - Heavyweight

EPSON Glossy Photo Paper

EPSON Glossy Photo Paper lets you print photographs that look almost as good as the ones you get from film processing. When using EPSON Glossy Photo Paper:
as the Media Type setting.
Always load the paper with the whiter (glossier) side facing up.
Load up to 20 sheets of 4 × 6-inch, letter-size, or A4-size Glossy Photo Paper, or
1 sheet of Panoramic paper. Use a support sheet if it is included in the package.
Select
Store prints in a resealable plastic bag or other airtight covering and protect them from heat, humidity, and direct sunlight. Return unused paper to the original package as soon as you finish printing.
14
Using Special Papers
Glossy Photo Paper
as the Media Type setting.

Printing on Envelopes

You can load up to 10 envelopes at a time, flap edge first and printable side up. Place them against the right edge of the sheet feeder and slide the left edge guide against them.
load with the printable side up
(For best results, press each envelope flat before loading, or load one envelope at a time.)
Select
Plain paper
as the Media Type setting and choose the correct envelope size as
the Paper Size setting.
If your printout has smears or banding (light lines), try turning off
High Speed
Advanced dialog box. (See the instructions on page 13 to access the dialog box.)
in the
Printing
15

Selecting the Correct Media Type

Your printer automatically adjusts itself for the type of paper you select in your printer software. That’s why the Media Type setting is so important. It tells your printer what kind of paper you’re using and adjusts the ink coverage accordingly.
Here are the settings you should choose for your paper:
For this paper . . . Select this Media Type setting . . .
Plain paper sheets or envelopes
EPSON Iron-On Cool Peel Transfer Paper
EPSON High Quality Ink Jet Paper
EPSON Photo Quality Ink Jet Paper
EPSON Photo Quality Ink Jet Cards
EPSON Photo Quality Self Adhesive Sheets
EPSON Glossy
EPSON Photo Quality Glossy Paper
EPSON Glossy Photo Greeting Cards
EPSON Premium Glossy Photo Paper
EPSON Photo Quality Glossy Film
EPSON Photo Stickers
EPSON Ink Jet Transparencies Ink Jet Transparencies
EPSON Matte Paper - Heavyweight
Photo Paper (Photo Paper)
®
If any paper you buy comes with a cleaning sheet, don’t use the cleaning sheet with the EPSON 1000 ICS; it may jam inside the product.
Plain paper
360 dpi Ink Jet Paper
Photo Quality Ink Jet Paper
Glossy Photo Paper
Premium Glossy Photo Paper
Photo Quality Glossy Film
Matte Paper - Heavyweight
The availability of paper types varies by location.
16
Selecting the Correct Media Type

Scanning

With your EPSON 1000 ICS you can scan files directly to your computer and various applications using EPSON Smart Panel, scan with advanced settings in EPSON TWAIN, and set up the ]

Placing Your Original Document

1. Raise the document cover and place your document face-down on the document table glass.
2. Position the document so the horizontal and vertical edges are aligned with the guides on the top and left side of the document table. Be sure to leave a small gap because an area of 0.2 inch (5 mm) out from the guides is not scanned.
button for one-touch scanning.
Scan
not scanned
3. Close the document cover slowly. Be careful not to move the document.
If you place your document against the guides, the document edges next to the guides won’t be scanned.
Scanning
17

Scanning to a File in EPSON Smart Panel

Smart Panel is a simple way to scan directly to a file in just a few steps.
1. Place the document face-down on the glass, in the top, left corner.
2. Click
3. Click the
Smart Panel starts EPSON TWAIN, which automatically scans your document.
>
Start
Scan to File
All Programs
button.
or
Programs
>
EPSON Smart Panel
.
18
Scanning to a File in EPSON Smart Panel
4. In the following screen, double-click a photo to make sure it scanned properly. To rename the image, click the file name below it and type in a new name.
click here to rename file
5. Click
Finish
. (Or click
Scan More
to scan additional images.)
6. Select a folder and file format, then click
to save your file.
Save
Scanning
19

One-Touch Scanning

You can use your ] application, scan a document to convert it into editable text, or scan to e-mail, fax, or a photo sharing web site.
The following example explains how to set up the ] files to upload to the EPSON PhotoCenterSM photo sharing web site. If you don’t have an EPSON PhotoCenter account, you can sign up for one on the Internet at http://photo.epson.com. EPSON PhotoCenter is a great way to share photos with friends and family with your own private Internet photo albums. After you’ve signed up, follow the steps below.
1. Connect to the Internet.
2. Place the photo face-down on the glass, in the top, left corner.
3. Double-click the EPSON Smart Panel icon on your desktop.
You’ll need to go through the scanning process manually once, to set the defaults for your automatic scans.
button to automatically scan a photo into an imaging
Scan
button so you can scan
Scan
4. Click the
20
One-Touch Scanning
Scan to Web
button.
Smart Panel starts EPSON TWAIN, which automatically scans your document.
5. In the next screen, double-click a photo to make sure it scanned properly. To rename the image, click the file name below it and type in a new name.
6. When you see the upload screen, enter your account name and password, then click
Upload
. Scan to Web uploads the photo.
Now you are ready to use the ]
button to automatically scan your photos
Scan
so you can upload them to the EPSON PhotoCenter site.
7. Close the Scan to Web window and the EPSON Smart Panel window.
8. Place a new photo on the glass and press the ]
Scan
button.
Your image is scanned, then Scan to Web opens with your file, ready for uploading.
9. Click
Upload
to upload your photo.
Connect to the EPSON PhotoCenter site to view, organize, and edit your photos at any time.
Scanning
21

Advanced Scanning With EPSON TWAIN

Scans can be performed from within a TWAIN-compliant host application—the application into which you plan to import the scan, such as Adobe® Photoshop® or EPSON Smart Panel. You have to start this application before you can access EPSON TWAIN, the scanner driver for your EPSON 1000 ICS. Then you need to select the EPSON TWAIN driver as the source (the steps may vary, depending on your application).
1. Start your application.
2. Select the scanner source. Open the File menu and choose or
Acquire
3. Select
.
EPSON TWAIN FB
and click
Select
or OK.
Select Source, Import
click to select the scanner source
4. Start EPSON TWAIN for scanning. Open the File menu and choose
Acquire
and if necessary, select
TWAIN_32
or
EPSON TWAIN FB
.
Import
,
or
If your computer fails to recognize the EPSON 1000 ICS, you won’t see EPSON TWAIN when you try to select a scanner source from your host application. In addition, an error message may appear. If this happens, turn off your computer and scanner, and then turn the scanner back on. Then restart the computer.
22
Advanced Scanning With EPSON TWAIN
click to open EPSON TWAIN
5. Click
Cancel
when you see the following screen.
click Cancel
6. On the next screen, click the
Manual mode
click Manual mode
button.
Scanning
23
7. You see the EPSON TWAIN settings dialog box:
select your image type
select the resolution
click to return to Full Auto mode
preview your scan here
8. Make the changes you want to adjust the image, then click the
The most important thing to remember when scanning is to select the correct image type and best resolution for your scan. For more detailed information on making settings in your EPSON TWAIN driver, see your electronic Reference Guide, as described on page 2.
To switch back to Full Auto mode, click the
Full Auto mode
button. Your image will
be automatically scanned and optimized.
Depending on the image you want to scan, you may not get the expected scanned image. In this case, scan the image in the Manual mode.
Scan
button.
24
Advanced Scanning With EPSON TWAIN

Maintenance

This section gives you basic maintenance instructions and tells you how to transport your EPSON 1000 ICS safely.

Cleaning the Print Head

If your printouts are unexpectedly light, or dots or lines are missing, you may need to clean the print head. This unclogs the nozzles so they can deliver ink properly. Print head cleaning uses ink, so clean it only if quality declines.
When you don’t turn on your EPSON 1000 ICS for a long time, the print quality can decline. It’s a good idea to turn on your EPSON 1000 ICS at least once a month to maintain good print quality.
1. Make sure the EPSON 1000 ICS is turned on but not printing, and the light is off. (If the
light is flashing or on, you may need to replace an ink
Error
Error
cartridge; see page 27 for details.)
Scan
B&W
Clear
(3sec.)
Clear all
Error light Copy button
Menu
left Menu button
Copies
Value
Color
Copy
2. Press the left Menu button on the control panel several times until you see
Cleaning
and then press the x
Copy
button.
Cleaning takes about 30 seconds, during which the EPSON 1000 ICS makes some noise and the P
Never turn off the EPSON 1000 ICS while the POperate light is flashing, unless the EPSON 1000 ICS hasn’t moved or made noise for more than 5minutes.
Operate
light flashes.
Maintenance
25
3. When the P
Operate
light stops flashing, run a nozzle check to confirm the print head nozzles are clean: make sure paper is loaded in the EPSON 1000 ICS and press the left Menu button several times until you see press the x
button. The nozzle check pattern prints.
Copy
Nozzle Check
, and then
4. Examine the nozzle check pattern you print. It should look something like this:
Each staggered horizontal and straight vertical line should be complete, with no gaps in the dot pattern. If your printout looks okay, you’re done.
5. If you see any white lines or gaps, clean the print head again.
If you don’t see any improvement after cleaning three or four times, check the solutions beginning on page 39. You can also turn the EPSON 1000 ICS off and wait overnight—this allows any dried ink to soften—and then try cleaning the print head again.

Aligning the Print Head

If your printouts contain misaligned vertical lines, you may need to align the print head. You can align the print head directly from the EPSON 1000 ICS control panel.
1. Make sure the EPSON 1000 ICS is turned on and plain letter-size paper is loaded.
26
Aligning the Print Head
Load plain paper that’s at least 8.27 inches (210 mm) wide to prevent ink from spraying inside the EPSON 1000 ICS and smudging your printouts.
2. Press the left Menu button on the control panel several times until you see
Head Alignment
and then press the x
button to print a test page.
Copy
Print
Scan
Clear
Clear all
(3sec.)
Menu
left Menu button
Copies
Value
B&W
Color
Copy
Copy button
3. On the test page, select the pattern with the two vertical lines most precisely printed on top of each other. You may need to use a magnifying glass or loupe.
Select one pattern each for rows 1, 2, and 3.
4. Use the Value buttons to select the number of the best pattern for the first row, then press the x
button. Repeat this step for the second and third rows.
Copy
5. If pattern 8 was the best aligned in each row, your print head is properly aligned.
If other patterns were better aligned, repeat the steps above.

Replacing an Ink Cartridge

If the out message, or you see that your ink levels are low in the status monitor that appears on your screen, you may need to replace one of the cartridges.
light on the EPSON 1000 ICS is flashing and you see an ink low or ink
Error
Maintenance
27

Checking the Ink Supply

To check your ink supply, do one of the following:
Press one of the Menu buttons on the EPSON 1000 ICS control panel several times until you see
Ink Levels
. This gives you an approximate percentage of ink remaining in each cartridge.
In Windows, double-click the printer icon on your taskbar (in the lower right corner of your screen). If one of your cartridges is low, you’ll see a window like this one:
If you have multiple printers installed, you may not see this window. To get the ink status, access your printer settings as described on page 10, click the Utility tab, and then click EPSON Status Monitor.
Clear all
Clear
(3sec.)
Menu
Menu buttons
Copies
Value
When a cartridge is more than six months old, you may need to replace it if printouts don’t look their best. If the quality doesn’t improve after cleaning and aligning the print head, you can replace the cartridge.

Purchasing Ink Cartridges

Use EPSON ink cartridges within six months of installing them and before the expiration date on the package. Look for ink cartridge packages labelled T017 (black) or T018 (color).
To ensure good results, use genuine EPSON ink cartridges and do not refill them. Other products may cause damage to your EPSON 1000 ICS not covered by EPSON’s warranty.
When you need new ink cartridges, contact your dealer, or call the EPSON Store at (800) 873-7766 or visit www.epsonstore.com (U.S. sales only). In Canada, please call (800) 463-7766 for dealer referral.
28
Replacing an Ink Cartridge
SM

Ink Cartridge Precautions

Keep ink cartridges out of the reach of children and do not drink the ink.
If ink gets on your hands, wash them thoroughly with soap and water. If ink gets in your eyes, flush them thoroughly with water.
To avoid damaging the EPSON 1000 ICS, never move the print head by hand.
You cannot print if either ink cartridge is empty. Leave the empty cartridge installed in the EPSON 1000 ICS until you have obtained a replacement. Otherwise the ink remaining in the print head nozzles may dry out.

Removing and Installing Ink Cartridges

Be sure you have a new ink cartridge before you begin. Once you start the ink cartridge replacement procedure, you must complete all the steps in one session.
1. Make sure the EPSON 1000 ICS is turned on and not printing. The control panel tells you which ink cartridge is low or empty.
2. Press the left Menu button several times until you see press the x
Scan
button. The ink cartridges move to the center.
Copy
Clear
Clear all
(3sec.)
Menu
left Menu button
Copies
Value
3. Press the release button and lift up the scanner.
Change Cartridge
B&W
Color
release button
Copy
Copy button
and then
Maintenance
29
4. Pull up the ink cartridge clamp. (The color cartridge is on the right and the black is on the left.) The cartridge rises up from its holder.
5. Lift the cartridge out of the EPSON 1000 ICS and dispose of it carefully.
6. Unwrap the new ink cartridge. Then remove only the yellow tape seal on top.
You must remove the yellow tape from the top of the cartridge or you will permanently damage it.
Don’t touch the green circuit board on the back of the cartridge; you may inhibit normal operation and printing.
black cartridge color cartridge
7. Tilt the new cartridge toward you slightly as you insert it. Lower the cartridge so that the tabs rest on the hooks.
Don’t place the cartridge under the hooks; you may damage the clamp when you close it.
30
Replacing an Ink Cartridge
hooks
8. Press down firmly on the ink cartridge clamp until it snaps in place.
If you need to replace the other ink cartridge, repeat steps 4 through 8 before continuing with step 9.
9. Carefully lower the scanner and press it down until it clicks into place. Press the
x
button. The EPSON 1000 ICS begins charging the ink delivery system.
Copy
The P
Operate
takes about half a minute. When it’s finished, the P and stays on, and the
Never turn off the EPSON 1000 ICS while the POperate light is flashing, unless the EPSON 1000 ICS hasn’t moved or made noise for more than 5minutes.
light flashes and the EPSON 1000 ICS makes noise. Charging
light stops flashing
light goes out.
Error
Operate

Cleaning the EPSON 1000 ICS

To keep your EPSON 1000 ICS operating at its best, you should clean it periodically.
1. Turn off the EPSON 1000 ICS, unplug the power cord, and disconnect the USB cable.
2. Remove all paper, then use a soft brush to clean any dust or dirt from the sheet feeder.
3. Clean the exterior with a soft, damp cloth.
Maintenance
31
4. Press the release button, lift up the scanner, then clean ink out of the interior with a soft, damp cloth.
don’t touch the metal carriage shaft
press the release button
5. Carefully lower the scanner and press it down until it clicks into place.
6. If the document table glass gets dirty, clean it with a soft, dry, lint-free cloth. Paper towels are not recommended for cleaning the glass. If the glass is stained with grease or other hard-to-remove material, use a small amount of glass cleaner on a soft cloth to remove it. Wipe off any remaining liquid with a dry cloth.
7. Be sure there’s no dust on your document table. Dust can cause white spots to appear in your scanned image.
Don’t touch the gears inside the EPSON 1000 ICS.
Be careful not to wipe the metal carriage shaft.
Never use a hard or abrasive brush, or alcohol or thinner for cleaning; they can damage the printer components, document table, and case.
Don’t get water on the components and don’t spray lubricants or oils inside the EPSON 1000 ICS.
Don’t use any cleaning sheets included with special paper; they may jam inside the EPSON 1000 ICS.
32
Cleaning the EPSON 1000 ICS

Transporting the EPSON 1000 ICS

If you move your EPSON 1000 ICS some distance, you need to prepare it for transportation in its original box or one of a similar size.
To avoid damage, always leave the ink cartridges installed when transporting the EPSON 1000 ICS.
1. Press the P
Operate
button to turn on the EPSON 1000 ICS and wait until the scanner carriage moves to the home position (toward the left side) and the print head locks in the far right position, then turn it back off.
2. Unplug the power cord from the electrical outlet. Then disconnect the USB cable.
3. Remove any paper from the EPSON 1000 ICS and remove the paper support.
4. Press the release button and lift up the scanner.
5. If you still have the packing insert, slide it down into the area beside the ink cartridge holder and tape it to the EPSON 1000 ICS case. If you don’t have the insert, just tape the cartridge holder to the EPSON 1000 ICS case.
tape the ink cartridge holder to move the transportation lock to the locked position (right)
the EPSON 1000 ICS case
release button
Maintenance
33
Be sure to remove the tape and packing insert after installing the EPSON 1000 ICS in its new location.
6. Slide the transportation lock right to the locked position.
7. Push the scanner down carefully until it clicks back into place, then close the output tray.
8. Repack the EPSON 1000 ICS and its attachments in the original box using the protective materials that came with them.
Keep the EPSON 1000 ICS level as you transport it.
After transporting the EPSON 1000 ICS, remove the tape securing the print head, unlock the transportation lock, and make a test copy. If you notice a decline in quality, clean the print head (see page 25); if output is misaligned, align the print head (see page 26).
34
Transporting the EPSON 1000 ICS

Problem Solving

This section gives you the basics for diagnosing and solving problems.
First see “Diagnosing Problems” on page 37 to help determine what the cause of the problem may be.
Then see “Problems and Solutions” on page 39 for solutions to common setup, software, print quality, paper feeding, or other problems.
It’s a good idea to check EPSON’s web site periodically for possible updates to your software. Visit http://support.epson.com and check the section for your product to see if there is new software available for downloading to your computer.

Identifying Parts

If you need help identifying the parts of the unit, refer to the illustrations here and on the next page:
paper guide
control panel
paper support
document cover
release button
Problem Solving
35
transportation lock (unlock before using)
ink cartridge holders (do not remove)
output tray
36
Identifying Parts
sheet feeder
power cord
USB port

Diagnosing Problems

You can diagnose some problems by checking the printer’s control panel, as described below, or printing a nozzle check, as described on page 39.

Checking the Control Panel Error Messages

Operate
Operate button
Operate light
Scan
Scan button Copy button
Error light
Clear
Clear all
(3sec.)
Menu
B&W/ Color button
Copy
B&W
Copies
Color
Value
Stop
Stop button
Here is a list of control panel error messages and what you can do when you see them.
Error Message Solution
No color and black ink cartridge – – > Press the Copy button to install new color (T018) and black (T017) ink cartridges.
No black ink cartridge – – > Press the Copy button to install a new black ink cartridge (T017).
No color ink cartridge – – > Press the Copy button to install a new color ink cartridge.
There are no ink cartridges in the EPSON 1000 ICS or they are installed incorrectly. See page 29 to install ink cartridges.
There is no black ink cartridge in the EPSON 1000 ICS or it is installed incorrectly. See page 29 to install an ink cartridge.
There is no black ink cartridge in the EPSON 1000 ICS or it is installed incorrectly. See page 29 to install an ink cartridge.
Color and black ink out – – > Press the Copy button to begin replacing
Both ink cartridges have run out of ink. See
page 29 to replace both ink cartridges. the color (T018) and black (T017) ink cartridges.
Black ink low Obtain a replacement ink cartridge.
Color ink low Obtain a replacement ink cartridge.
Black ink out – – > Press the Copy button to begin repacing
The black ink cartridge has run out of ink. See
page 29 to replace the ink cartridge. the black ink cartridge (T017).
Problem Solving
37
Error Message Solution
Color ink out – – > Press the Copy button to begin replacing the color ink cartridge (T018).
Ink cartridge error – – > Press the Copy button to begin replacing the ink cartridge.
Ink cartridge is not EPSON genuine ink; therefore quality may suffer. Press the Copy button to continue copying, or press the Clear button to suppress this message and to continue copying.
Paper jam – – > Press the Copy button and clear the paper jam by hand if necessary.
Paper out – – > Load paper in the sheet feeder and press the Copy button.
Scanner unit open – – > Close the scanner unit.
Scanner error – – > Turn off then on. If necessary call your service center.
The color ink cartridge has run out of ink. See
page 29 to replace the ink cartridge.
There is something wrong with the ink cartridge.
See page 29 to replace the ink cartridge.
Press the x
copying. Press the
button to continue printing or
Copy
button to prevent this
Clear
message from reappearing.
Paper is jammed or has misfed. Press the x
Copy
button to clear the jam. If it is still jammed, see
page 43.
Load paper in the sheet feeder, then press the
x
button to continue printing.
Copy
Carefully lower the scanner and press it down
until it clicks securely into place.
Press the P
Operate
button to turn off the EPSON 1000 ICS. Check the transportation lock and unlock it, if necessary (see page 33). Turn on your EPSON 1000 ICS again. If the error message still appears, contact your dealer or EPSON as described on page 49.
Printer error – – > Turn off then on. If necessary call your service center.
38
Diagnosing Problems
Press the P
Operate
button to turn off the EPSON 1000 ICS, then press it to turn it back on. If the message still appears, contact your dealer or EPSON as described on page 49.

Printing a Nozzle Check

You can print a nozzle check to determine whether a problem comes from the EPSON 1000 ICS itself or some other source.
1. Make sure letter-size or larger paper is loaded in the sheet feeder.
2. Press the left Menu button on the control panel until you see
3. Press the x
Copy
button.
Nozzle Check
.
If the check page prints, the problem probably lies in your software settings, the interface cable, or your computer. If the check page doesn’t print, you may have a problem with your printer. Try the suggestions in “Problems and Solutions” below.

Problems and Solutions

Below are some troubleshooting tips for your EPSON 1000 ICS and its software.

Setup and Software Installation Problems

The first time you install ink cartridges, the EPSON
The EPSON 1000 ICS makes noise after ink cartridge installation.
1000 ICS must charge its ink delivery system. Wait until charging finishes (the P flashing) before you turn off the EPSON 1000 ICS or it may charge improperly and use excess ink the next time you turn it on. If the EPSON 1000 ICS stops moving or making noise, but the P still flashing after 5 minutes, turn it off. If the light is still flashing when you turn it back on, see “Where To Get Help” on page 49.
Operate
light stops
Operate
light is
Make sure the ink cartridge clamps are locked down
completely and that no packing material remains in the printer. Turn off the printer, wait a moment, then turn it back on to clear the error.
Problem Solving
39
You cancelled the software installation before it was complete, or you connected the EPSON 1000 ICS before starting the software installation.
Your EPSON software may be incorrectly installed. See page 48 to uninstall your software. Make sure you follow the steps on your Start Here poster carefully when you reinstall your software. You need to connect the EPSON 1000 ICS at the correct time during installation so that it is detected by the driver.
You’re having problems installing the software.
Make sure your system meets the requirements
beginning on page 51. Close your other applications, including any screen savers and virus protection software and install again.
Make sure that the Universal Serial Bus (USB)
Controller is working properly in Device Manager; see your computer documentation. If it is not working, contact your computer dealer.
If you see an error message or the software
doesn’t install correctly on Windows XP or Windows 2000, you may not have software installation privileges.
If you’re printing over a network, see your electronic
Reference Guide for instructions on configuring your EPSON 1000 ICS for use on a network.
It takes several minutes to install the software. Don’t
cancel the installation or open any other programs during the installation process.

Printing and Copying Problems

Only the POperate light is on, but nothing prints.
40
Problems and Solutions
Make sure the USB cable is connected securely and
that the cable meets the system requirements on page 51.
Run a nozzle check as described on page 39. If the
check page prints, make sure your EPSON 1000 ICS software is installed correctly.
If you’re printing on a network, you need to set up
your EPSON 1000 ICS for network printing, as described in your electronic
Reference Guide
.
It sounds like the EPSON 1000 ICS is printing, but nothing prints.
Make sure the print head nozzles are not clogged. To clean the print head, see page 25.
Your EPSON 1000 ICS makes noise when you turn it on or after it has been sitting for a while.
Printing or copying is too slow.
Your EPSON 1000 ICS is performing routine maintenance.
Make sure your system meets the requirements listed on page 51. If you’re printing a high-resolution image, you need more than the minimum requirements listed.
You may also need to:
Clear space on your hard disk or run a
defragmentation utility.
Close open applications that you’re not using.
Increase your system’s memory (RAM).
For the fastest printing, try the following:
Choose Black ink in your printer driver (see page 9)
or the B&W setting on the Copy control panel (see page 4) if your document doesn’t include color.
In the printer software’s Advanced dialog box, turn
High Speed on.
The margins are incorrect.
The printer prints blank pages.
Make sure the paper settings in your printer software
are correct for your paper size. See the electronic Reference Guide (as described on page 2) for instructions.
Check your software documentation for instructions
on selecting the correct margins for your paper size. The margins must be within the printable area of the page. See “Printer Specifications” in your electronic Reference Guide (as described on page 2) for more information.
Make sure the paper settings in the printer software
are correct for your paper size. See your electronic
Reference Guide
The print head nozzles may need cleaning; see page 25
as described on page 2.
for instructions.
Problem Solving
41

Scanning Problems

Your system doesn’t recognize the EPSON 1000 ICS.
The fluorescent lamp isn’t on.
The EPSON 1000 ICS doesn’t scan.
The EPSON 1000 ICS scanning software doesn’t work properly.
Make sure your EPSON 1000 ICS is connected to your computer and plugged into a power source.
The EPSON 1000 ICS has a power saving function
(sleep mode); it comes on when you start scanning.
Make sure the EPSON 1000 ICS is plugged into a
power outlet.
Wait until the fluorescent lamp stays on (ready for
scanning). You may need to preview your scan to make the lamp come on.
If you are using a USB hub, try connecting the
EPSON 1000 ICS directly to the computer’s USB port. Use only the USB cable that came with your EPSON 1000 ICS.
If you see your EPSON 1000 ICS in the Windows
Control Panel, but you can’t scan, uninstall and reinstall its software; see page 48.
Make sure your computer meets the system
requirements listed on page 51 and supports the software applications you’re using.
42
Problems and Solutions
Check if your computer has enough memory for your
software. If you’re running other software at the same time, the computer may not have enough memory. (See your software and computer manuals.) Try closing any open applications, including screen savers and virus protection programs.
If you are scanning a large image or scanning at a high
resolution, your computer may not have enough memory to process the image.
Check your software installation. If all else fails,
uninstall your software, then reinstall it; see page 48.

Problems with Paper Feeding

Too many copies are printing.
Paper doesn’t eject fully or is wrinkled.
Paper doesn’t feed correctly or jams in the printer.
Make sure that neither the Copies setting in your printer software, nor the Copies setting in your application is set for multiple copies.
If the paper doesn’t eject fully, you may have set the
wrong paper size. Press the x
button to eject the
Copy
paper. Then select the correct paper size in your application or printer software.
If it’s wrinkled when it ejects, the paper may be damp
or too thin.
If paper doesn’t feed, remove it from the sheet feeder.
Then reload it against the right edge and slide the left edge guide against the other side.
If paper jams, turn off your printer, open the cover,
and remove any paper that’s inside, including any small pieces that may have torn off. Carefully reload paper and press the x
If multiple pages feed at once, remove the paper and
Copy
button.
fan the edges of the stack to separate the sheets. Then carefully reload it.
If your paper loads incorrectly or jams frequently:
Use new, smooth, high-quality paper, loaded printable
side up.
Don’t load paper above the arrow mark on the left
edge guide.
Place the paper against the right edge and slide the left
edge guide against it, but not too tightly.
Problem Solving
43

Print Quality Problems

The print head nozzles may need cleaning; see page 25
You see banding (light lines).
Your printout is blurry or smeared.
for instructions.
Make sure the Media Type setting matches the paper
you loaded. See page 16 for guidelines.
Make sure the printable side of the paper is face-up. It
is usually whiter or shinier.
The ink cartridges may be old or low on ink. To
replace an ink cartridge, see page 27.
Try using Automatic mode; see page 9.
Run the Print Head Alignment utility; see page 26.
Make sure your paper isn’t damp, curled, or loaded
face-down (the printable side should be face-up). If it’s damp or curled, reload a new stack of paper.
Use a support sheet with special paper or try loading
your paper one sheet at a time.
Make sure your paper meets the specifications listed in
your electronic Reference Guide.
Your printout is grainy.
44
Problems and Solutions
Run the Print Head Alignment utility. See page 26 for
instructions.
Remove each sheet from the output tray as soon as it’s
finished printing.
In the printer software’s Advanced dialog box, turn
High Speed off.
Try using a higher quality paper.
Set the Quality/Speed slider to Quality; see page 9 for
details.
Run the Print Head Alignment utility. See page 26 for
instructions.
You may need to increase the image resolution or print
it in a smaller size; see your software documentation.
Your printout is faint or has gaps.
You see wrong or missing colors.
The print head nozzles may need cleaning; see page 26
for instructions.
The ink cartridges may be old or low on ink. To
replace an ink cartridge, see page 27.
Make sure the Media Type setting matches the paper
you loaded. See page 16 for guidelines.
Make sure your paper isn’t damaged, old, dirty, or
loaded face-down. If it is, reload a new stack of paper with the printable side up; it is usually whiter or shinier than the other side.
Make sure the Ink setting is set to Color for color
images and your application is set for color printing.
The print head nozzles may need cleaning; see page 25
for instructions.
The ink cartridges may be old or low on ink. To
replace an ink cartridge, see page 27.
If you’re printing a high-resolution image, turn off
PhotoEnhance, as described on page 11. Also check if you’re using a special effect that alters image colors, such as Sepia.
You see incorrect characters.
Try using Automatic mode. See page 9 for
instructions.
Your printed colors can never exactly match your
on-screen colors. However, you can use a color management system to get as close as possible. For information, see your electronic Reference Guide (as described on page 2).
Make sure the USB cable is securely connected and
that the cable meets the system requirements on page 51. Then try printing again.
Make sure your EPSON 1000 ICS is selected in your
application, or as the Windows default printer.
If you’re using a switch box with your EPSON 1000
ICS, connect the EPSON 1000 ICS directly to your computer and try printing again.
Problem Solving
45
The image size or position is incorrect.
Make sure the paper and/or layout options are set correctly. See your electronic Reference Guide (as described on page 2) for more information.
The image is inverted, as if viewed in a mirror.
Turn off Flip Horizontal in the printer software or the mirror setting in your application software. (If you’re printing on EPSON Iron-On Cool Peel Transfer Paper, the image should be inverted so it looks correct when it’s ironed on.)

Scan Quality Problems

Your scanned image is blurry or distorted.
Check the position and condition of your document.
Make sure the document is placed flat against the document table glass. If only part of the image is blurred, part of your document may be wrinkled or warped.
Try scanning at a higher resolution. See page 22 for
recommended settings.
Make sure the document table glass is clean; see
page 31.
Make sure the EPSON 1000 ICS is not tilted or
placed on an unstable or uneven surface.
Your image is too dark.
46
Problems and Solutions
Try adjusting the brightness with your application
software. Also check the brightness and contrast values of your display screen.
The dark area around film, such as the frame of the
film holder, is perceived as white—altering the exposure of the scanning area and causing your scans to appear darker. Set the correct color by adjusting the marquee (frame border) so none of the film holder is selected. See your electronic Reference Guide (as described on page 2).
The image does not look the same as the original.
Your software settings are not correct for your
document type. Try different combinations of image settings using your scanner software.
Because your monitor and printer use different
technologies to represent colors, your printed colors cannot exactly match the colors you see on your screen. If you increase your monitor’s color palette, you can view a greater range of colors.
The edges of the document are not scanned.
The document table has non-readable areas around
the edges. If your document extends beyond the limits marked on the document table edge guides, reposition your document so it is within the readable area.
Check the position of your source document. Adjust
your document’s position so that the image is within the glass area.
The scanner doesn’t recognize your image type
Try scanning the image again. If that doesn’t work, scan in Manual mode (see page 22 for instructions).
when scanning in Full Auto mode.
The file size is too big. Adjust your scan settings. Try selecting a lower resolution
(dpi), saving the file in a different format, or scan only part of the image. 300 dpi is typically an adequate resolution for images that will be printed.
The printed image is larger or smaller than the original size.
A dotted line appears in the image.
You have changed the resolution or scaled your image. The image size settings in your software determine the size of the printed image.
If this happens on both your screen and printout,
clean the document table as described on page 31.
If the line is just on your printout, you may need to
clean your print head, see page 25.
Problem Solving
47

Uninstalling and Reinstalling Your Software

For Windows XP or 2000 users:
1. Make sure your EPSON 1000 ICS is plugged in and connected to your computer.
2. In Windows XP, click
In Windows 2000, right-click
3. In the System Properties dialog box, select the
Device Manager
.
4. Click the plus (+) sign next to or
Imaging devices
. If a question (?) mark or
, right-click
Start
My Computer
My Computer
Other devices
, and then click
, and then click
Hardware
tab, then click
Properties
Properties
an exclamation (!) mark appears next to the EPSON 1000 ICS name, right-click the name, and then select
5. Click
Start > Programs EPSON Smart Panel > Uninstall EPSON Smart Panel
Uninstall
and follow the instructions on
.
or
All Programs >
the screen.
6. When the Smart Panel uninstall is complete, click
Add/Remove Programs
7. Choose
>
Start
Settings
EPSON Copy Utility
>
Control Panel
.
, then click
or
>
Start
Add/Remove
Control Panel
or
Change/Remove
. Double-click
follow the instructions on the screen to remove the Copy Utility, then click OK.
.
.
and
8. Follow the installation steps on the Start Here poster to reinstall your software.
For Windows Me or 98 users:
1. Disconnect the USB cable from the EPSON 1000 ICS.
2. Click and follow the instructions on the screen.
3. When the Smart Panel uninstall is complete, click
Panel
4. Choose follow the instructions on the screen to remove the Copy Utility, then click OK.
5. Follow the installation steps on the Start Here poster to reinstall your software.
48
Problems and Solutions
>
Start
. Double-click
Programs
Add/Remove Programs
EPSON Copy Utility
>
EPSON Smart Panel > Uninstall EPSON Smart Panel
Start
>
Settings
>
Control
.
, then click
Add/Remove
or
Change/Remove
and

Where To Get Help

EPSON Technical Support

EPSON provides technical assistance 24 hours a day through the electronic support services and automated telephone services listed in the following table:
Service Access
World Wide Web
Automated Telephone Services
From the Internet, you can reach EPSON Support at
http://support.epson.com
files, look at product documentation, access troubleshooting information, and receive technical advice through e-mail.
A variety of automated help services are available 24 hours a day, seven days a week. To use these services, you must have a touch tone telephone and call
(800) 922-8911
code to quickly select the EPSON 1000 ICS in SoundAdvice.
. At this site, you can download drivers and other
. Your SoundAdvice
SM
Express Code is 70380. Use this
To speak to a technical support representative, dial:
U.S.: (562) 276-4382, 6AM to 6PM, Pacific Time, Monday through Friday
Canada: (905) 709-3839, 6AM to 6PM, Pacific Time, Monday through Friday
Toll or long distance charges may apply.
Before you call, please have the following information ready:
Product name (EPSON 1000 ICS)
Product serial number (located on the back)
Proof of purchase (such as a store receipt) and date of purchase
Computer configuration
Description of the problem
You can purchase ink cartridges, paper, manuals, and accessories from EPSON. Call the EPSON Store at (800) 873-7766 or visit www.epsonstore.com (U.S. sales only). In Canada, please call (800) 463-7766 for dealer referral.
Problem Solving
49

Software Technical Support

Software Telephone Fax Online and E-mail
EPSON TWAIN driver
EPSON Smart Panel (510) 445-8616 (510) 445-8601 tech@newsoftinc.com
ArcSoft PhotoImpression
U.S. (562) 276-4382
Canada (905) 709-3839
(510) 440-9901 8:30 Monday through Friday
to 5:30 PM, PST,
AM
(800) 922-8911 fax-on-demand system
(510) 440-1270 www.arcsoft.com
http://support.epson.com
support@arcsoft.com
50
Where To Get Help

Requirements and Notices

This chapter includes system requirements, safety instructions, legal notices, and other important information.

Windows System Requirements

To use your EPSON 1000 ICS and its software, your system should have:
An IBM® compatible PC with the following operating system requirements
Operating system Minimum requirements Recommended
®
Windows XP Pentium
64MB RAM
SVGA display
Windows 2000 Pentium 166 processor
64MB RAM
VGA display
233 processor
Pentium 300 MHZ processor, or faster
128MB RAM, or more
SVGA display, or better
Windows Me Pentium 166 processor
64MB RAM
VGA display
Windows 98 Pentium 166 processor
64MB RAM
VGA display
Microsoft Windows XP, Windows 2000, Windows Me, or Windows 98
At least 300MB of free hard disk space
Double-speed (2x) CD-ROM drive (quad-speed [4x] or faster recommended) or DVD drive for installing the software
Windows-compliant USB port and a shielded USB “AB” cable from Series A (computer) to Series B (printer), up to 6.5 ft. (2 meters) long.
Using an improperly shielded USB cable—especially a cable more than 6.5 ft. (2 meters) long—may cause the printer to malfunction.
Requirements and Notices
51
NERGY STAR
E
As an ENERGY STAR Partner, EPSON has determined that this product meets the ENERGY STAR guidelines for energy efficiency. The EPA ENERGY STAR office equipment program is a voluntary partnership with the computer and office equipment industry to promote the introduction of energy-efficient personal computers, monitors, printers, fax machines, and copiers in an effort to reduce air pollution caused by power generation.
Compliance

Important Safety Instructions

Before using your EPSON 1000 ICS, read the following safety instructions to make sure you use the EPSON 1000 ICS safely and effectively:
Be sure to follow all warnings and instructions marked on the EPSON 1000 ICS.
Use only the type of power source indicated on the EPSON 1000 ICS’s label.
Connect all equipment to properly grounded power outlets. Avoid using outlets on the same circuit as air control systems or other high-load devices that regularly switch on and off.
Place the EPSON 1000 ICS near a wall outlet where the plug can be easily unplugged.
Placez l’imprimante près d’une prise de contacte où la fiche peut être débranchée facilement.
Do not let the power cord become damaged or frayed.
If you use an extension cord with the EPSON 1000 ICS, make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord’s ampere rating. Also, make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet’s ampere rating.
Avoid electrical outlets controlled by wall switches or automatic timers.
Keep your EPSON 1000 ICS and computer system away from potential sources of electromagnetic interference, such as loudspeakers or cordless telephone base units.
Avoid locations that are subject to rapid changes in heat or humidity, shocks or vibrations, or dust.
Leave enough room around the EPSON 1000 ICS for sufficient ventilation.
Do not place the EPSON 1000 ICS near a radiator or heating vent or in direct sunlight.
Place the EPSON 1000 ICS on a flat, stable surface that extends beyond the EPSON 1000 ICS base in all directions. The EPSON 1000 ICS will not operate properly if it is tilted or at an angle. Leave enough space in front of the EPSON 1000 ICS for the paper to be fully ejected.
Turn off and unplug the EPSON 1000 ICS before cleaning. Clean with a damp cloth only. Do not spill liquid on the EPSON 1000 ICS.
52

ENERGY STAR Compliance

Always turn the EPSON 1000 ICS off using the POperate button. The POperate light flashes briefly and then goes out. Don’t switch off the power strip, or unplug the EPSON 1000 ICS until the POperate light is off.
Do not block or cover the openings in the EPSON 1000 ICS’s case or insert objects through the slots.
Except as specifically explained in this manual, do not attempt to service the EPSON 1000 ICS yourself.
Unplug the EPSON 1000 ICS and refer servicing to qualified service personnel under the following conditions:
If the power cord or plug is damaged; if liquid has entered the EPSON 1000 ICS; if the EPSON 1000 ICS has been dropped or the case damaged; if the EPSON 1000 ICS does not operate normally or exhibits a distinct change in performance. Adjust only those controls that are covered by the operating instructions.
Before transporting the EPSON 1000 ICS, make sure the print head is capped in the far right position and the ink cartridges are in place. Also make sure the scanner carriage is secured with the transportation lock.

Ink Cartridge Safety Instructions

Leave the ink cartridges installed. Removing the cartridges can dehydrate the print head and may prevent the EPSON 1000 ICS from printing.
Keep ink cartridges out of the reach of children and do not drink the ink.
Be careful when you handle used ink cartridges; there may be ink remaining around the ink supply port. If ink gets on your skin, wash it off with soap and water. If it gets in your eyes, flush them immediately with water.
Do not put your hand inside the EPSON 1000 ICS or touch the cartridge during printing.
Do not move the print head by hand; otherwise you may damage the EPSON 1000 ICS.
Install the ink cartridge immediately after you remove it from its package. Leaving the cartridge unpacked for a long time before use may result in reduced print quality.
Do not use an ink cartridge beyond the date printed on the cartridge package. For best results, use up the ink cartridges within six months of first installing them.
Store ink cartridges in a cool, dark place. Store each ink cartridge so that the bottom of its package faces down.
After bringing an ink cartridge inside from a cold storage site, allow it to warm up at room temperature for at least three hours before using it.
Do not remove or tear the label or shake an ink cartridge; this can cause leakage.
Do not dismantle the ink cartridges or try to refill them. This could result in damage to the print head.
Do not touch the green IC chip on the side of the cartridge. This may affect normal operation and printing.
Requirements and Notices
53
In this ink cartridge, the IC chip retains a variety of cartridge-related information, such as the amount of ink remaining, so that a cartridge may be removed and reinserted freely. However, each time a cartridge is inserted, some ink is consumed because the EPSON 1000 ICS automatically performs a reliability check.
If you remove an ink cartridge for later use, protect the ink supply area from dirt and dust and store it in the same environment as the EPSON 1000 ICS. Note that there is a valve in the ink supply port, making covers or plugs unnecessary, but care is needed to prevent the ink from staining items that the cartridge touches. Do not touch the ink cartridge ink supply port or surrounding area.

FCC Compliance Statement

For United States Users
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio and television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC Certification of this device and may cause interference levels which exceed the limits established by the FCC for this equipment. It is the responsibility of the user to obtain and use a shielded equipment interface cable with this device. If this equipment has more than one interface connector, do not leave cables connected to unused interfaces. Changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment.
This Class B apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
54
FCC Compliance Statement
WARNING
For Canadian Users

Declaration of Conformity

According to 47CFR, Part 2 and 15 for: Class B Personal Computers and Peripherals; and/or CPU Boards and Power Supplies used with Class B Personal Computers:
We: EPSON AMERICA, INC. Located at: MS 3-13
3840 Kilroy Airport Way Long Beach, CA 90806 Telephone: (562) 290-5254
Declare under sole responsibility that the product identified herein, complies with 47CFR Part 2 and 15 of the FCC rules as a Class B digital device. Each product marketed is identical to the representative unit tested and found to be compliant with the standards. Records maintained continue to reflect the equipment being produced can be expected to be within the variation accepted, due to quantity production and testing on a statistical basis as required by 47CFR §2.909. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Trade Name: EPSON Type of Product: Multifunction printer Model: C132A

Epson America, Inc. Limited Warranty

What Is Covered: Epson America, Inc. (“Epson”) warrants to the first retail purchaser that the EPSON product covered by this limited warranty statement, if purchased and used in the United States or Canada, conforms to the manufacturer’s specifications and will be free from defects in workmanship and materials for a period of one (1) year from the date of original purchase. Epson also warrants that the consumable ink cartridges enclosed with the product will perform to the manufacturer’s specified usage, which usage may expire before the expiration of the limited warranty for the EPSON product. For warranty service, you must provide proof of the date of original purchase.
What Epson Will Do To Correct Problems: Should your EPSON product prove defective during the warranty period, please call the EPSON Connection (Canada) for warranty repair instructions and return authorization. An Epson service technician will provide telephone diagnostic service to determine whether the product requires service. If service is needed, Epson will, at its option, exchange or repair the product without charge for parts or labor. If Epson authorizes an exchange for the defective unit, Epson will ship a replacement product to you, freight prepaid, so long as you use an address in Canada or the U.S. (excluding Puerto Rico and U.S. Possessions). Shipments to other locations will be made freight collect. You are responsible for securely packaging the defective unit and returning it to Epson within five (5) working days of receipt of the replacement. Epson requires a debit or a credit card number to secure the cost of the replacement product in the event that you fail to return the defective one. If your product is being repaired, Epson
SM
at (562) 276-4382 (U.S.) or (905) 709-3839
Requirements and Notices
55
will direct you to send your product to Epson or its authorized service center, where the product will be fixed and sent back to you. You are responsible for packing the product and for all costs to and from the Epson authorized service center. When warranty service involves the exchange of the product or a part, the item replaced becomes Epson property. The replacement product or part may be new or refurbished to the Epson standard of quality, and, at Epson’s option, may be another model of like kind and quality. Epson’s liability for replacement of the covered product will not exceed the original retail selling price of the covered product. Exchange products and parts assume the remaining warranty period of your original product covered by this limited warranty.
What This Warranty Does Not Cover: This warranty covers only normal use in the United States and Canada. This warranty is not transferable and will not apply to products purchased from an end user. This warranty does not cover any color change or fading of prints or reimbursement of materials or services required for reprinting. This warranty does not cover damage to the EPSON product caused by parts or supplies not manufactured, distributed or certified by Epson. This warranty does not cover ribbons, ink cartridges or third party parts, components, or peripheral devices added to the EPSON product after its shipment from Epson, e.g., dealer or user-added boards or components. Epson is not responsible for warranty service should the Epson label or logo or the rating label or serial number be removed or should the product fail to be properly maintained or fail to function properly as a result of misuse, abuse, improper installation, neglect, improper shipping, damage caused by disasters such as fire, flood, and lightning, improper electrical current, software problems, interaction with non-Epson products, or service other than by an Epson Authorized Servicer. If a claimed defect cannot be identified or reproduced, you will be held responsible for the costs incurred.
THE WARRANTY AND REMEDY PROVIDED ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS OR IMPLIED WARRANTIES INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE. SOME LAWS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES. IF THESE LAWS APPLY, THEN ALL EXPRESS AND IMPLIED WARRANTIES ARE LIMITED TO THE WARRANTY PERIOD IDENTIFIED ABOVE. UNLESS STATED HEREIN, ANY STATEMENT OR REPRESENTATIONS MADE BY ANY OTHER PERSON OR FIRM ARE VOID. EXCEPT AS PROVIDED IN THIS WRITTEN WARRANTY, NEITHER EPSON AMERICA, INC. NOR ITS AFFILIATES SHALL BE LIABLE FOR ANY LOSS, INCONVENIENCE, OR DAMAGE, INCLUDING DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, RESULTING FROM THE USE OR INABILITY TO USE THE EPSON PRODUCT, WHETHER RESULTING FROM BREACH OF WARRANTY OR ANY OTHER LEGAL THEORY.
In Canada, warranties include both warranties and conditions.
Some jurisdictions do not allow limitations on how long an implied warranty lasts, and some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations and exclusions may not apply to you. This warranty gives you specific legal rights and you may have other rights which vary from jurisdiction to jurisdiction.
Epson America, Inc. • P.O. Box 93012 • Long Beach, CA 90809-3012
56
Epson America, Inc. Limited Warranty

Index

A
Accessories, 49 Advanced print settings, 13 Advanced scanning, 22 to 24 Aligning print head, 26 to 27 Automatic mode, 9
B
Banding, 15, 44 Blank pages, 41 Blurry image, 44, 46 Brightness problems, 46 Browser, 2
C
Cable, 51 Characters, incorrect, 45 Checking EPSON 1000 ICS, 39 Cleaning
EPSON 1000 ICS, 31 print head, 25 to 26
sheets, 16, 32 Colors, incorrect, 45 to 47 Control panel copy settings, 4 Controlling printing, 10 to 11 Copies setting, 43 Copying
control panel settings, 4
from computer, 5 to 6
stand-alone, 3 to 4
with Smart Panel, 5 to 6 Correcting color, 46 Custom project types, 12 to 13
D
Dark image, 46 Declaration of Conformity, 55 Default settings, 10 Digital Camera Correction setting, 12 Document position, 17, 47 Documentation, 1 to 2
E
Economy setting, 12 Electronic manual, 2 ENERGY STAR, 52 Envelopes, 15 EPSON
accessories, 49 papers, 14 to 16 Store, 28 warranty, 55 to 56
Error messages, 37 to 38
F
Faint images, 45 FCC statement, 54 File size, 47 Filters, 12 Flip Horizontal setting, 46 Fluorescent lamp, 42
G
Gamma setting, 13 Glossy paper and film, 16 Glossy Photo Paper, 14, 16 Grainy printouts, 44 Graph setting, 12
Index
57
H
N
Help, 49 to 50 High Quality Ink Jet Paper, 16 High Speed setting, 41, 44 High-resolution images, 12, 45
I
ICM (Image Color Matching) setting, 13 Image quality problems, 44 to 47 Incorrect characters, 45 Incorrect colors, 45 to 47 Ink cartridge
level of ink in, 11, 28
ordering, 28
replacing, 27 to 31
safety instructions, 29 to 31, 53 to 54 Ink Jet Transparencies, 16 Ink level, 11, 28 Ink setting, 9 Inverted image, 46 Iron-On Cool Peel Transfer Paper, 16, 46
L
Lamp, fluorescent, 42 Layout problems, 46 Letterhead, 7 Low-resolution images, 12
M
Maintaining EPSON 1000 ICS, 25 to 32 Margin problems, 41 Matte Paper - Heavyweight, 14, 16 Media Type setting, 9, 16 Mirror images, 46 Monitoring ink level, 11, 28 Moving EPSON 1000 ICS, 33 to 34
Network printing, 40 Noise, 39 to 41 Nozzle Check, 26 Nozzle check, 39
P
Panoramic Photo Paper, 14 Paper
EPSON, 14 to 16 feeding problems, 43 loading, 7, 14, 15
size, 11 Parts, 35 to 36 Photo Paper, Glossy, 16 Photo Quality Glossy Paper or Film, 16 Photo Quality Ink Jet Paper, 16 Photo Stickers, 16 PhotoEnhance, 12 Placing documents on scanner, 17 Premium Glossy Photo Paper, 16 Preprinted paper, 7 Previewing, 11 Print dialog box, 8, 10 Print head
aligning, 26 to 27
cleaning, 25 to 26 Print quality problems, 44 to 46 Printer
check, 26, 39
noise, 39 to 41
status, 11 Printing
advanced, 13
controlling, 10 to 11
with custom project types, 12 to 13
with PhotoEnhance, 12 Problems
installing software, 40
paper feeding, 43
print quality, 44 to 46
setting up EPSON 1000 ICS, 39 to 40 Progress Meter, 11 Project types, custom, 12 to 13
58
Index
Q
U
Quality/Speed setting, 9
R
Reference Guide, 2
S
Safety instructions, 52 to 54 Saving settings, 13 Scanning
advanced, 22 to 24 problems, 46 to 47
TWAIN, 22 to 24 Smears, 44 Software
installation problems, 40
uninstalling, 48 Special effects, 13 Special papers, 14 to 16 sRGB (standard Red Green Blue) setting, 13 Support, 49 to 50 System requirements, 51
USB, 51 Utilities
Nozzle Check, 26 Print Head Alignment, 26 to 27
W
Warranty, 55 to 56 Watermark, 11 Windows
default settings, 10 printer status, 11 system requirements, 51
T
Technical support, 49 to 50 Text/Graph setting, 12 Transfer Paper, Iron-On Cool Peel, 16, 46 Transparencies, 16 Transporting EPSON 1000 ICS, 33 to 34 Troubleshooting
copying, 40 to 41
image quality, 44 to 47
paper jams, 43
printing, 40 to 41, 44 to 46
scanning, 42, 46 to 47 TWAIN instructions, 22 to 24
Index
59

How To Order EPSON Ink and Paper

To order EPSON ink cartridges, paper, and other printing media, contact your dealer or call EPSON at (800) 873-7766 or visit the EPSON Store at www.epsonstore.com (U.S. sales only). In Canada, please call (800) 873-7766 for dealer referral.
EPSON Ink Cartridges
Black T017 Color T018
EPSON Papers
Paper name Size Part number
EPSON Premium Bright White Paper Letter (8.5 x 11 inches) S041586
EPSON Photo Quality Ink Jet Paper Letter (8.5 x 11 inches) S041062
A4 (8.3 x 11.7 inches) S041061
Legal (8.5 x 14 inches) S041067
EPSON High Quality Ink Jet Paper Letter (8.5 x 11 inches) S041111
A4 (8.3 x 11.7 inches) S041117
EPSON Photo Quality Ink Jet Cards A6 (4.1 x 5.8 inches) S041054
EPSON Glossy Photo Paper 4 x 6 inches S041134
Letter (8.5 x 11 inches) S041141/S041271/
S041272
A4 (8.3 x 11.7 inches) S041140
Panoramic (8.3 x 23 inches) S041145
EPSON Photo Stickers Kit (CD-ROM/paper) A6 (4.1 x 5.8 inches) S041144-KIT
EPSON Photo Stickers (refill) A6 (4.1 x 5.8 inches) S041144
EPSON Photo Quality Glossy Film Letter (8.5 x 11 inches) S041072
A4 (8.3 x 11.7 inches) S041071
A6 (4.1 x 5.8 inches) S041107
EPSON Ink Jet Transparencies Letter (8.5 x 11 inches) S041064
A4 (8.3 x 11.7 inches) S041063
EPSON Photo Quality Self Adhesive Sheets A4 (8.3 x 11.7 inches) S041106
EPSON Iron-On Cool Peel Transfer Paper Letter (8.5 x 11 inches) S041153/S041155
EPSON Photo Quality Glossy Paper Letter (8.5 x 11 inches) S041124
A4 (8.3 x 11.7 inches) S041126
EPSON Matte Paper - Heavyweight Letter (8.5 x 11 inches) S041257
EPSON Double-Sided Matte Paper Letter (8.5 x 11 inches) S041568
EPSON Premium Glossy Photo Paper Letter (8.5 x 11 inches) S041286
EPSON Premium Semigloss Photo Paper Letter (8.5 x 11 inches) S041334
EPSON Glossy Photo Greeting Card Kit Letter (8.5 x 11 inches) S041267
The availability of paper types varies by location.
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