Epik Polycom VVX 300, Polycom VVX 310 Quick Start Manual

Quickstart Guide
Polycom VVX 300/310

Polycom VVX 300/310 Features

Message Indicator

Line Keys

Soft Keys

Speaker

Transfer

Messages

Hold

Dialpad

Line Keys

Home/Lines key

Navigation keys/
Select

Headset key
Speakerphone key

Mute key

Volume keys

Microphone

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Understanding the Icons

Registered line

Unregistered line

Placing a call

Active call using Polycom HD
Voice

Held call

Incoming call (in Home view)

Active conference

Placed call

Phone warning

Login credentials invalid

Shared line

Shared line with a held call

Call forwarding is enabled

You have messages

Presence status (Available)

Presence status (Busy or
In a Call)

Received call

Missed call

Favourite

Do Not Disturb enabled

Presence status (Away)

Presence status
(Do Not Disturb)

Presence status (Offline)

Presence status (No Information)

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New Call

Select New Call to display the Dialer so you can place a call.

Messages

Directories

Select Messages to access your voicemail.

Select Directories to access your Contact Directory, Favourites, and
Recent Calls list. You may also be able to access a Corporate Directory
and Buddy Status List if they’re set up on your phone.

Forward

DND

Select Forward to set up forwarding options for incoming calls.

Select DND to toggle DND (Do Not Disturb) on or off. When DND is enabled,
your phone won’t ring and incoming calls will go to voicemail.

Settings

Select Settings to access phone features and settings to customise your
phone.

Additional icons may include:

Applications

Select Applications to access a menu of custom applications. See
your administrator for information about any specific applications listed
in this menu.

Calendar

Select Calendar to show a calendar with your meeting details. Using
the Calendar feature, you can join meeting directly from your phone.

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Phones View

Your phone has three main views: Home, Calls, and Lines view (the default).

To change views:

- For Home view, press

- From Home view, press to display either Lines or Call view.

At the top of each view is a status bar. The status bar shows the date and time. If your
phone has information you should know about, messages will display, together with the
time.

Home View

Home view displays your phone line, messages, setting and information. At the bottom of
the Home view is a Page indicator that shows how many pages of icons Home view
displays.

To change the displayed page, press the down or up arrow key. To change the highlighted
entry, press the right or left arrow key. Press Select to access the desired menu.

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Calls View

Calls view allows you to see multiple calls in progress on the same line, or if you have one
held call. Use the up and down arrow keys to see all your calls. If your phone has multiple
lines, calls display under the associated line.

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Lines View

Lines view is your phones default display. Lines view displays your phone lines, your
favourites, and soft keys on the soft key area.

If your phone is idle, you can press a line key to access the Dialer.

If your phone has calls, the phone line indicates the number of calls you have and if they’re
active or held. If the phone line has an active call, the call colour is medium grey. If the
phone line has one or more held calls, the call colour is light grey. The number of total calls
is shown above the calls. To select a call, use the up down arrow keys.

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Placing and receiving calls

Place a call

Use any of the following approaches to place a call:

Press the New Call soft key. Select one of the previously-called entries shown in the
display or start entering a number. As you enter numbers the Dialer displays a list of similar
numbers. Use the up and down arrow keys to select a match and automatically enter it.

Dial the number then press the Speaker button

Dial the number then press the Headset button, if you are using a headset.

To call from your Directory:

- From Home view, select Directories, and select Contact Directory.

- From your Directory, use the up and down arrow key to select the contact you want
to call.

- Place the call by doing one of the following:

- From the contact’s information screen—press Info, and press Dial.

- Use the up and down arrow key to select the contact, and press Dial.

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