1Dress Ring – Hob Spout12Dome
2O-Ring13Washer – S/S
3Spout Base14Washer – Nylon
4Spout 165mm15Screw M5x20
5Spout Fixing Insert16SBA Spindle Q/Turn Contra 55mm
6Grub Screw M5x1217Handle Base
7Fricon Bush18Handle 65mm Insert
8SBA Spindle Q/Turn 55mm19Indicator – Red
9SBA Locknut20Indicator – Blue
10Red Fibre Washer21Indicator – Yellow
11Spline Adaptor Octagon Insert22Basin / Sink Tee Kit
Page 17
www.enware.com.au Call 1300 369 273 17
TROUBLESHOOTING
PROBLEMCAUSERECTIFICATION
Water leaking from outlet
Water dripping and does not
shut o
Water is leaking from spindleO-ring on SBA/Cartridge is
Water is not owing from tap
Poor water ow from outlet
Handle is wobbly
Handle feels loose
Debris caught in seal of
cartridge or SBA
Ceramic discs are worn or
damaged
Tap seat is damaged (for SBA
only)
worn or damaged
Water turned o.Turn water on.
Aerator or Flow control is
blocked by debris.
Spline adaptor (octagon insert)
is missing
Remove cartridge/SBA and
inspect. Remove debris
and/or replace cartridge/SBA if
damaged
Replace SBA/cartridge
Refurbish tap seat using a
reseang tool. If necessary - t
reseang kit.
Replace SBA/Cartridge
Remove tap and wash debris
from aerator/ow control.
Install an inline strainer.
Ensure spline adaptor is
installed correctly
Handle does not align perfectly
straight
Wall ange does not screw into
thread of SBA
Wall ange does not screw
down onto wall surface
Due to handles being spline mounted, handles may be oset slightly
from vercal or straight. This is normal and unavoidable
Tap bodies are set too far into
the wall
Tap bodies are set too far outUse a trouble dome or ange
Use extended recess spindle
(SBA only)
extender
Page 18
18 Call 1300 369 273 www.enware.com.au
Page 19
www.enware.com.au Call 1300 369 273 19
SERVICE & MAINTENANCE
spout & tap handles
Occasionally the handle screws should be checked
for ghtness and a visual inspecon made of all other
connecons on the tap assembly. Ensure that the
spout and the tap handles are secure, and ghten if
necessary.
aerator
Spout aerator should be checked periodically for
debris. Use Aerator Key to unscrew spout aerator. If
aerator doesn’t come out completely, turn tap on to
ush the aerator out.
sequential mixer cartridge
To replace mixer cartridge, unscrew cartridge
retaining nut with Enware Cartridge Key (WBSQKEY).
Pull cartridge out and replace with new component.
Fit cartridge retaining nut back on, and ghten
using Enware Cartridge Key. Do not overghten.
(Recommended - 20Nm)
cleaning
Enware Product should be cleaned with a so damp
cloth using only mild liquid detergent or soap and
water.
Do not use cleaning agents containing a corrosive acid,
scouring agent or solvent chemicals. Do not use cream
cleaners, as they are abrasive. Epoxy coated surfaces
should only be cleaned with a cloth and clear water or
mild detergent. Use of unsuitable cleaning agents may
damage the surface. Any damage caused in this way
will not be covered by warranty.
Inspect and reverse rinse aerator to clear any debris.
Replace aerator if necessary.
To t aerator back, insert aerator into p of spout
using care to avoid damage to the aerator O-ring by
ensuring the aerator is square to the spout outlet, and
nger ghten half a turn. Use Aerator Key to ghten
aerator into posion. Do not overghten.
PRODUCT WARRANTY FOR AUSTRALIA Eecve 1 September 2014
Enware Australia Pty Limited (ACN 003 988 314)
(“we” or “us”) warrants that this product (also
referred to as “our goods”) will be free from all
defects in materials and workmanship for 12
months* from the date of purchase. Our liability
under this warranty is limited at our opon to the
repair or replacement of the defecve product or
part, the cost of repair of the defecve product or
part or the supply of an equivalent product or part,
in each case if we are sased the loss or damage
was due to a defect in the materials or workmanship
of the product or part. All products must be
installed in accordance with the manufacturer’s
instrucons, the PCA, and AS/NZS3500 including any
other applicable regulatory requirements.
making a claim
To make a claim under this warranty you must
nofy us in wring within 7 days of any alleged
defect in the product coming to your aenon
and provide us with proof of your purchase of
the product together with a completed Product
ServiceRequest form (ENF091), which is available
on request from our oce or website (see contact
details below). All nocaons and accompanying
forms must be sent to us marked for the aenon
of the Enware Australia Pty Limited, 9 Endeavour
Road, Caringbah NSW 2229. We can also be
contacted by telephone (1300 369 273) or by
email ([email protected]). Your costs in making
a claim under this warranty, including all freight,
collecon and delivery costs, are to be borne and
paid by you. We also reserve the right at our cost
to inspect any alleged defect in the product
wherever it is located or installed or on our
premises.
exceptions
This warranty does not apply in respect of any
damage or loss due to or arising from:
a) Failure by you or any other person to follow
any instrucons for use (including instrucons
and direcons relang to the handling, storage,
installaon, ng, connecon, adjustment or repair
of the product) published or provided by us;
b) Failure by you or any other person responsible
for the ng, installaon or other work on the
product to follow or conform to applicable laws,
standards and codes (including the AS/NZ 3500
set of Standards, all applicable State and Territory
Plumbing Codes, the Plumbing Code of Australia
and direcons and requirements of local and other
statutory authories); or
c) Any act or circumstance beyond our control
including faulty installaon or connecon, accident,
abnormal use, acts of God, damage to buildings,
other structures or infrastructure and loss or
damage during product transit or transportaon.
other conditions
Except as provided or referred to in this document,
we accept no other or further liability for any
damages or loss (including indirect, consequenal or
economic loss) and whether arising in contract, tort
or otherwise. Any benets available to you under
this warranty are in addion to any non-excludable
rights or remedies you may have under applicable
legislaon, including as a “consumer” under the
Australian Consumer Law. To that extent you need
to be aware that: Our goods come with guarantees
that cannot be excluded under the Australian
Consumer Law. You are entled to a replacement or
refund for a major failure and for compensaon for
any other reasonably foreseeable loss or damage.
You are also entled to have the goods repaired or
replaced if the goods fail to be of acceptable quality
and the failure does not amount to a major failure.
* 1 Year parts and labour on the complete assembly.
Aer 1 year, a further 4 years parts only warranty is
applicable to sequenal valve cartridge.
Page 23
www.enware.com.au Call 1300 369 273 23
Page 24
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