TROUBLESHOOTING
FAULT/
SYMPTOM
CAUSE RECTIFICATION
Either full
hot or cold
owing from
outlet xture
• Valve is incorrectly set.
• Hot/Cold water has
migrated to other inlet
• Refer also to fault/symptom
1 & 2
• Adjust mix temperature
between 38 - 50°C as
required
• Replace faulty non-return
valves
No ow from
the valve
outlet
• Hot or cold water failure
• Strainers are fouled
• Valve functioning correctly
- shut down due to inlet
supply failure. Restore inlet
supplies and check mix
temperature
• Clean strainers
Flow rate
reduced or
uctuating
• Valve or inlet ttings fouled
by debris
• Dynamic inlet
pressures are not within
recommended limits
• Check valve and inlet
ttings for blockages
• Ensure operating conditions
are within specied limits
and the dynamic inlet
pressures are nominally
balanced to within +/- 10%
Mixed water
temperature
too hot or
cold
• Valve has been tampered
with
• Valve incorrectly set
• Inlet temperatures are not
within specied limits
• Readjust valve to required
set temperature
• Readjust valve to required
set temperature
• Ensure inlet temperatures
are within the specied limits
as listed on Page 7
Mixed water
temperature
not changing
when the
temperature
adjuster is
altered
• Return spring is missing
• Thermostatic element has
failed
• Install return spring
• Replace piston/thermostatic
element
Mixed water
temperature
adjuster
difcult to
move
• Adjuster at maximum mix
temperature stop
• Valve piston into overstroke
• Mixed water is at maximum
temperature. No higher mix
temperature adjustment is
available
• Wind adjuster out until set
temperature required is
achieved
Hot water
ows into the
cold water
system or
vice versa
• Non-return valve • Replace non-return valves
Valve is noisy • Water velocity above
velocity requirements of
AS3500.1 Sec 3.4
• Reduce water velocity