Envision Peripherals LM914 User Manual

LM914

19” LCD Monitor

User’s
Manual

LM914

By Envision Peripherals, Inc.
www.aocmonitor.com

LM914

Before operating the monitor, please read this manual thoroughly. This
manual should be retained for future reference.

FCC Class B Radio Frequency Interference Statement
WARNING: (FOR FCC CERTIFIED MODELS)

NOTE: This equipment has been tested and found to comply with the limits

for a Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and
can radiate radio frequency energy, and if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:

1. Reorient or relocate the receiving antenna.

2. Increase the separation between the equipment and receiver.

3. Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.

4. Consult the dealer or an experienced radio/TV technician for help.

NOTICE

1. The changes or modifications not expressly approved by the party

responsible for compliance could void the user's authority to operate the
equipment.

2. Shielded interface cables and AC power cord, if any, must be used in

order to comply with the emission limits.

3. The manufacturer is not responsible for any radio or TV interference

caused by unauthorized modification to this equipment. It is the
responsibilities of the user to correct such interference.

As an

ENERGY STAR

that this product meets the

WARNING:

To prevent fire or shock hazard, do not expose the monitor to rain or moisture.
Dangerously high voltages are present inside the monitor. Do not open the
cabinet. Refer servicing to qualified personnel only.



Partner Envision Peripherals Inc. has determined

ENERGY STAR



guidelines for energy efficiency.

1

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PRECAUTIONS

! Do not use the monitor near water, e.g. near a bathtub, washbowl, kitchen

sink, laundry tub, swimming pool or in a wet basement.

! Do not place the monitor on an unstable cart, stand, or table. If the

monitor falls, it can injure a person and cause serious damage to the
appliance. Use only a cart or stand recommended by the manufacturer or
sold with the monitor. If you mount the monitor on a wall or shelf, use a
mounting kit approved by the manufacturer and follow the kit instructions.

! Slots and openings in the back and bottom of the cabinet are provided for

ventilation. To ensure reliable operation of the monitor and to protect it
from overheating, be sure these openings are not blocked or covered. Do
not place the monitor on a bed, sofa, rug, or similar surface. Do not place
the monitor near or over a radiator or heat register. Do not place the
monitor in a bookcase or cabinet unless proper ventilation is provided.

! The monitor should be operated only from the type of power source

indicated on the label. If you are not sure of the type of power supplied to
your home, consult your dealer or local power company.

! The monitor is equipped with a three-pronged grounded plug, a plug with

a third (grounding) pin. This plug will fit only into a grounded power outlet
as a safety feature. If your outlet does not accommodate the three-wire
plug, have an electrician install the correct outlet, or use an adapter to
ground the appliance safely. Do not defeat the safety purpose of the
grounded plug.

! Unplug the unit during a lightening storm or when it will not be used for

long period of time. This will protect the monitor from damage due to
power surges.

! Do not overload power strips and extension cords. Overloading can result

in fire or electric shock.

! Never push any object into the slot on the monitor cabinet. It could short

circuit parts causing a fire or electric shock. Never spill liquids on the
monitor.

! Do not attempt to service the monitor by yourself; opening or removing

covers can expose you to dangerous voltages and other hazards. Please
refer all servicing to qualified service personnel.

! To ensure satisfactory operation, use the monitor only with UL listed

computers which have appropriate configured receptacles marked
between 100 - 240V AC, Min. 5A.

! The wall socket shall be installed near the equipment and shall be easily

accessible.

! For use only with power adaptor manufacturer by CHI SAM

ELECTRONIC , model CH-1205.

•

Do not install the monitor in a location near heat sources such as

radiators or air ducts, or in a place subject to direct sunlight, or excessive
dust or mechanical vibration or shock.

PRECAUTIONS (co nt)

NOTES

2

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Save the original shipping carton and packing materials, as they will come

•

in handy if you ever have to ship your monitor.

•

For maximum protection, repackage your monitor as it was originally

packed at the factory.

•

To keep the monitor looking new, periodically clean it with a soft cloth.

Stubborn stains may be removed with a cloth lightly dampened with a mild
detergent solution. Never use strong solvents such as thinner, benzene,
or abrasive cleaners, since these will damage the cabinet. As a safety
precaution, always unplug the monitor before cleaning it.

3

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SPECIAL NOTES ON LCD MONITORS

The following symptoms are normal with LCD monitor and do not indicate a
problem.

NOTES

•

Due to the nature of the fluorescent light, the screen may flicker during

initial use. Turn off the Power Switch and then turn it on again to make
sure the flicker disappears.

•

You may find slightly uneven brightness on the screen depending on the

desktop pattern you use.

•

The LCD screen has effective pixels of 99.99% or more. It may include

blemishes of 0.01% or less such as a missing pixel or a pixel lit all of the
time.

•

Due to the nature of the LCD screen, an afterimage of the previous screen

may remain after switching the image, when the same image is displayed
for hours. In this case, the screen is recovered slowly by changing the
image or turning off the Power Switch for hours.

BEFORE YOU OPERATE THE MONITOR

FEATURES

FEATURES

•

48cm(19”) TFT Color LCD Monitor

•

Crisp, Clear Display for Windows

•

Recommened Resolutions: 1280 X 1024 @ 60Hz

•

EPA E

•

Dual Input (DVI + Analog)

•

2W+2W Stereo Speakers

•

Space Saving, Compact Case Design

CHECKING THE CONTENTS OF THE PACKAGE

The product package should include the following items:

1. LCD Monitor

2. 15-pin D-Sub Cable

3. DVI Cable

4. Power Cord

5. PC Stereo Cable

6. External Power Adapter

7. Driver Disk

8. Quick Start Guide (QSG)

9. Wa rranty, Notices, Warnings & Precautions Booklet

9. Input Not Supported Solution Sheet

NERGY STAR

®

4

INSTALLATION INSTRUCTIONS

INSTALLATION INSTRUCTIONS

SWIVEL BASE

Install Remove

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Figure 1 Installing and Removing the Swivel Base

POWERCORD

Power So urce:

1. Make sure that the power cord is the correct type required in your area.

2. This LCD monitor has an External universal power supply that allows
operation in either 100/120V AC or 220/240V AC voltage area (No user
adjustment is required.)

3. Connect the AC-power cord into your LCD monitor’s External Adapter
input socket, and then plug the other end of External adapter to LCD
monitor’s DC-power-input. The AC-power cord may be connected to either
a wall power outlet or the power outlet socket on your PC, depending on
the type of power cord supplied with your LCD monitor.

NOTES

A certified power supply cord has to be used with this equipment. The
relevant national installation and/or equipment regulations shall be
considered. A certified power supply cord not lighter than ordinary polyvinyl
chloride flexible cord according to IEC 60227 (designation H05VV-F 3G

0.75mm

cord be of synthetic rubber according to IEC 60245 (designation H05RR-F 3G

0.75mm

! or H05VVH2-F2 3G 0.75mm! ) shall be used. Alternative a flexible
! ) shall be used.

5

INSTALLATIONS INSTRUCTIONS (cont)

PREPARING TO INSTALL THE CABLES

1. Remove the wall mounting hole cover.

2. Remove the cable cover.

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INSTALLATIONS INSTRUCTIONS (cont)

6

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CABLE

1 – Connect the DC-jack power cable into DC-IN connector on the back of the
monitor.

2. Connect one end of the 15-pin D-Sub cable to the back of the monitor and

connect the other end to the computer’s D-Sub port.

3. (Optional – Requires a video card with DVI port) Connect one end of the

24-pin DVI cable to the back of the monitor and connect the other end to the
computer’s DVI port. be tightened.

4. (Optional) - Connect the audio cable between the monitor’s audio input &

the computer sound card’s audio output (green port).

5. Connect the female end of the power cord to the monitor’s power adapter

and connect the male end of the power cord to the AC outlet.

Caution: If the AC outlet is not grounded (with three holes), install the proper
grounding adapter (not supplied).

6. (Optional – Headphone not included) – Connect a headphone to the

monitor’s headphone jack.

CONNECTIONS

Figure 2 - Connecting Cables

1. External Adapter 5. Power Cord

2. 15-pin D-Sub Cable 6. Headphone (Not Included)

3. DVI Cable

4. Audio Cable

INSTALLATION INSTRUCTIONS (cont)

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Preparing To Instal l The Optional Wal l Mount Arm (Not Included)

CONNECTIONS

This monitor can be attached to a wall mounting arm or bracket you can
purchase separately from Ergotron (www.ergotron.com

). Turn the power OFF
then dis-connect the cables from the monitor before performing the procedure
below. Lay the monitor face down on a soft surface.

1. Remove wall mounting hole cover.

2. Remove the cable cover.

3. Remove the 4 screws holding the base to the back of the monitor.

4. Remove the base.

INSTALLATION INSTRUCTIONS (cont)

8

Attaching The Optional Wall Mount Arm (not supplied)

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Follow these steps to finish installing the wall mounting arm:

1. Place the wall mounting arm onto the back of the monitor. Line up
the holes of the arm with the holes in the back of the monitor.

2. Insert the 4 screws into the holes and tighten.

3. Reconnect the cables. Refer to the user’s manual that came with
the optional wall mounting arm for instrucstions on attaching it to the
wall.

ADJUSTING THE VIEWING ANGLE

INSTALLATION INSTRUCTIONS

9

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•

For optimal viewing it is recommended to look at the full face of the

monitor, then adjust the monitor’s angle to your own preference.

•

Hold the stand so you do not topple the monitor when you change the

monitor’s angle.

•

You are able to adjust the monitor’s angle from -5° to 20°.

Figure 3

NOTES

•

Do not touch the LCD screen when you change the angle. It may cause

damage or break the LCD screen.

•

Careful attention is required not to catch your fingers or hands when you

change the angle.

10

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OPERATING INSTRUCTIONS

GENERAL INSTRUCTIONS

Press the power button to turn the monitor on or off. The other control buttons
are located on the side of the monitor (See Figure 4). By changing these
settings, the picture can be adjusted to your personal preferences.

•

The power cord should be connected.

•

Connect the video cable from the monitor to the video card.

•

Press the power button to turn on the monitor. The power indicator will

light up.

EXTERNA L CONTROLS

Figure 4 - External Control Button

1. Auto Config / Exit 5. Power Indicator

2.

3.

/ Brightness

/ Contrast

6. Power Button

7. Headphone Jack

4. MENU / ENTER 8. Volume Control

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FRONT PANEL C ONTROL

•

Power Button

Press this button to switch the monitor’s power ON or OFF.

•

MENU / ENTER :

Activate OSD menu when OSD is OFF or activate/de-activate adjustment
function when OSD is ON or Exit OSD menu when in Brightness/Contrast
OSD status.

•

Brightness

Adjust brightness or function adjust.

•

Contrast
Adjust contrast or function adjust.

•••• Auto Adjust button / Exit:

1. When OSD menu is in active status, this button will act as EXIT-KEY
(EXIT OSD menu)

2. When OSD menu is in OFF, press this button for 2 seconds to
activate the Auto Adjustment function.
The Auto Adjustment function is used to set the HPos, VPos, Clock
and Focus.

• Pow er Indicator:

Green — Power On mode.
Orange — Off mode.

• Headphone Jack:

A headphone can be connected to this jack for private audio listening.

• Volume Control:

Adjusts the monitor’s built-in speakers volume.

:

/

/ :

:

12

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HOW TO ADJUST A SETTING

1. Press the MENU-button to activate the OSD window. See figure 5.

2. Press

3. Press the MENU-button again to activate the highlighted function.

4. Press

Note:
function up. This is due to the orientation of the adjustment level bar.

5. When the OSD window is active, it shows the input signal timing. The "H"
stands for the horizontal frequency and "V" for the vertical frequency.

6. To exit and save, select the exit function, or leave the monitor alone for 10
seconds. If you want to adjust another function press MENU again and
repeat steps 2-4.

or to select the desired function. See figure 5.

or to adjust the selected function.

is used to adjust the function down & is used to adjust the

Figure 5 The OSD Message

13

ADJUSTING THE PICTURE

Below describes the function of each OSD icon.

1.

2.

Contrast Adjust the picture contrast.
Brightness Adjust the picture brightness.

3.

Input Selected

4.

Focus

5.

6.

Clock

H- Position

7.

V- Position

Input Signal source selected ( select Analog
or Digital input source )
Adjust picture Focus (available in Analog
mode only).

Adjust picture Clock (available in Analog
mode only).

Adjust the horizontal position of the picture
(availab in Analog mode only).

Adjust the vertical position of the picture
(available in Analog mode only).

LM914

8.

Language Multi-Language selection

Stretch the picture to fit full screen, screen

9.

Scaling Mode

10.

11.

12.

C1

13.

14.

C2

15.

16. Exit Save user adjustment and exit OSD menu.

Red Adjusts Red intensity.

Green Adjusts Green intensity.
Blue Adjusts Blue intensity.

(6500K)Color

(7800K)Color

Reset

size ratio or native size (this function only
works when the resolution setting is lower
than the native resolution of 1280x1024).

The color temperature for 6500°K is
x=0.313, y=0.329.

The color temperature for 7800°K is
x=0.296, y=0.311.

Clear old settings of Auto-configuration, re­activates auto-configuration and set the
color temperature to 7800°K.

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PLUG AND PLAY

Plug & Play DDC1/2B Feature

This monitor is equipped with VESA DDC1/2B capabilities according to the
VESA DDC STANDARD. It allows the monitor to inform the host system o f its
identity and, depending on the level of DDC used, communicate additional
information about its display capabilities. The communication channel is
defined in two levels, DDC1 and DDC2B.
The DDC1 is a unidirectional data channel from the display to the host that
continuously transmits EDID information. The DDC2B is a bidirectional data
channel based on the I²C protocol. The host can request EDID information
over the DDC2B channel.

THIS MONITOR WILL APPEAR TO BE NON-FUNCTIONAL IF THERE IS
NO VIDEO INPUT SIGNAL. IN ORDER FOR THIS MONITOR TO OPERATE
PROPERLY, THERE MUST BE A VI DEO INPUT SIGNAL.

This monitor meets the Green monitor standards as set by the Video
Electronics Standards Association (VESA) and/or the United States
Environmental Protection Agency (EPA) and The Swedish Confederation
Employees (NUTEK). This feature is designed to conserve electrical energy
by reducing power consumption when there is no video-input signal present.
When there is no video input signal this monitor, following a time-out period,
will automatically switch to an OFF mode. This reduces the monitor's internal
power supply consumption. After the video input signal is restored, full power
is restored and the display is automatically redrawn. The appearance is
similar to a "Screen Saver" feature except the display is completely off. The
display is restored by pressing a key on the keyboard, or clicking the mouse.

USING THE RIGHT POWER CORD :

The accessory power cord for the Northern American region is the wallet plug
with NEMA 5-15 style and is UL listed and CSA labeled. The voltage rating for
the power cord shall be 125 volts AC.
Supplied with units intended for connection to power outlet of personal
computer: Please use a cord set consisting of a minimum No. 18 AWG, type
SJT or SVT three conductors flexible cord. One end terminates with a
grounding type attachment plug, rated 10A, 250V, CEE-22 male configuration.
The other end terminates with a molded-on type connector body, rated 10A,

250V, having standard CEE-22
Please note that power supply cord needs to use VDE 0602, 0625, 0821
approval power cord in European counties.

female configuration.

15

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TECHNICAL SUPPORT (FAQ)

Problem & Question Possible Solution
Power LED is not on *Check if the Power Switch is in the ON

position

*Power Cord should be connected

No Plug & Play *Check if the PC system is Plug & Play

compatible

*Check if the Video Card is Plug & Play

compatible

*Check if the D-15 plug pin of Video

Cable is bent

*Make sure the AOC Monitor Drivers are

installed
(AOC Monitor Drivers are available at:
www.aocmonitor.com)

Picture is fuzzy *Adjust the Contrast and Brightness

Controls.
Picture bounces or a wave
pattern is present in the picture
The power LED is ON (orange)
but there’s no video or no
picture.

Missing one of the primary
colors (RED, GREEN, or
BLUE)

*Move electrical devices that may cause

electrical interference.

*Computer Power Switch should be in

the ON position.

*Computer Video Card should be snugly

seated in its slot

*Make sure monitor’s video cable is

properly connected to the computer.

*Inspect monitor’s video cable and make

sure none of the pins are bent.

*Make sure computer is operational by

hitting the CAPS LOCK key on the

keyboard while observing the CAPS

LOCK LED. The LED should either

turn ON or OFF after hitting the CAPS

LOCK key.

*Inspect the monitor’s video cable and

make sure that none of the pins are

bent.

16

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Screen image is not centered or sized
properly.
Picture has color defects
(white does not look white)
Horizontal or vertical disturbances on
the screen

CLOCK (pixel frequency) controls the number of pixels scanned by one
horizontal sweep. If the frequency is not correct, the screen shows vertical
stripes and the picture has not correct width.

FOCUS adjusts the phase of the pixel clock signal. With a wrong phase
adjustment the picture has horizontal disturbances in light picture.

For FOCUS and CLOCK adjustment use “dot-pattern” or Win 95/98 shut­down mode pattern .

*Adjust pixel frequency (CLOCK) and
FOCUS or press hot-key (AUTO)

*Adjust RGB color or select a pre-set

color temperature from OSD.

*Use win 95/98 shut-down mode

Adjust CLOCK and FOCUS or
perform hot- key (AUTO-key).

17

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ERROR MESSAGE & POSSIBLE SOLUTION

NO SIGNAL

1. Check that the signal-cable is properly connected , If the connector is
loose, tighten the connector’s screws.

2. Check the signal-cable’s connection pins for damage.

INPUT NOT SUPPORT

Your computer has been set to unsuitable display mode ,set the computer to
display mode given in the following table.

UNSUPPORTED MODE TRY DIFFERENT VIDEO CARD SETTING

Your computer resolution is out of VESA-SPEC

RESOLUTION

RESOLUTION

VERTICAL

FREQUENCY

640 × 400 70Hz
640 × 350 70Hz
720 × 400 70Hz
720 × 400 85Hz
640 × 480 60Hz
640 × 480 72Hz
640 × 480 75Hz
640 × 480 85Hz
800 × 600 56Hz
800 × 600 60Hz
800 × 600 72Hz
800 × 600 75Hz
800 × 600 85Hz

1024 × 768 60Hz

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1024 × 768 70Hz
1024 × 768 75Hz

1024 × 768 85Hz
1280 × 1024 60Hz
1280 × 1024 75Hz
1280 × 1024 85Hz

1152 × 864 75Hz

1280 × 960 60Hz

1280 × 960 85Hz

640 × 480 67Hz
832 × 624 75Hz
640 × 400 56Hz

NOTE: For digital input, the resolution 1280 x 1024 @ 85Hz
and 1280 x 960 @ 85Hz are not supported

19

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HOW TO INSTALL THE DRIVER-DISK (INF & ICM FIL E)

FOR FIRST TIME INSTALL :

This is a Plug & Play LCD monitor. Turn off the PC then connect the
cables. Power on the PC and it will automatically detect your new monitor.
The Windows Operating system will automatically install a plug & play
driver for it. If you would still like to install the driver included in the
diskette that came with the monitor, log-on to our website at
www.aocmonitor.com/support/faq.asp.
section.

Then look for “Installing the Driver”

20

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APPENDIX

SPECIFICATIONS

LCD Panel Size 48cm(19.0")
Pixel pitch 0.294mm( H )x 0.294mm( V )
Viewable angle
Response time 25 ms ( Typical )
Video R,G,B Analog Interface
Input Separate Sync. H/V TTL
H-Frequency 31KHz – 92KHz
V-Frequency 55-85Hz
Display Colors 16.7M Colors
Dot Clock 135MHz
Max. Resolution 1280 x 1024 @85Hz
Plug & Play VESA DDC1/2B

EPA E

NERGY STAR

OFF Mode <5W
Input Connector D-Sub 15pin
Input Video Signal Analog:0.7Vp-p(standard),

Input Connector DVI 24pin
Input Video Signal Digital sigal
Maximum Screen Size Horizontal : 376.32mm

Power Source 12VDC/5.0A 60W Max
Environmental
Considerations

Weight (N. W.) 6.9Kgs Unit (net)

432.00

378.32

Driving system TFT Color LCD

170° (H) 170° (V)

TM

ON Mode <

®

60W

75 OHM, Positive

Vertical : 301.056mm

Operating Temp: 0° to 40°C

Storage Temp.: -10° to 50°C
Operating Humidity :
20% to 90%

178.50

303.06

357.00

440.00

83.00

140.00

250.00

L901-a

21

256.0 0

198.15

Switch

External Controls: Functions

Power Consumption ( Maximum ) 60 Watts
Audio 2W + 2W rms (Stereo)
Regulatory
Compliance

•

Auto Adjust Key

•

/ Brightness

•

/ Contrast

•

Power Button

•

MENU/ Exit

•

Volume

•

Contrast

•

Brightness

•

Input Selected

•

Focus

•

Clock

•

H-Position

•

V-Position

•

Auto-center

•

Language

•

Scaling Mode

•

C1 ( 6500°K )

•

C2 ( 7800°K )

•

RGB Color temperature

•

Recall

•

Exit

UL, CSA, FCC, TÜV/GS, CE,
ISO13406-2, Windows XP Logo

LM914

22

FACTORY PRESET TIMING TABLE

STANDARD

Dos-mode
Dos-mode
Dos-mode

VGA 640 × 480 31.47kHz 60.0Hz

640 × 480 35.00kHz 66.6Hz
640 × 480 37.50kHz 75.0Hz
640 × 480 37.86kHz 72.0Hz

RESOLUTION

640 × 400 31.47kHz 70.0Hz

720 x 400 31.47kHz 70.0Hz
720 x 400 31.47kHz 70.0Hz

HORIZONTAL

FREQUENCY

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VERTICAL

FREQUENCY

800 × 600 37.879kHz 60.0Hz

SVGA 800 × 600 46.875kHz 75.0Hz

800 × 600 35.16kHz 56.0Hz
800 × 600 48.01kHz 72.0Hz
832 × 624 49.725kHz 75.0Hz
1024 × 768 48.363kHz 60.0Hz

XGA 1024 × 768 56.476kHz 70.0Hz

1024 × 768 60.021kHz 75.0Hz
1280 × 1024 64.000kHz 60.0Hz
1280 × 1024 80.000kHz 75.0Hz

SXGA 1280 × 1024 91.146kHz 85.0Hz

1152 × 864 79.976kHz 75.0Hz
1280 × 960 60.000kHz 60.0Hz
1280 × 960 80.000kHz 85.0Hz

Note: The factory preset mode for DOS is 720x400 @70Hz.

23

PIN NO.

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CONNECTOR PIN ASS IGNMENT

15
6

11 15

15 - Pin Color Display Si gnal Cable

DESCRIPTION

1. Red 9. +5V

2. Green 10. Detect Cable

3. Blue 11. NC

4. Ground 12. DDC-Serial Data

5. Ground 13. H-Sync

6. R-Ground 14. V-Sync

7. G-Ground 15. DDC-Serial Clock

8. B-Ground

PI N NO.

10

DESCRIPTION

24 - Pin Color Display Signal Cable

PIN NO.

1. TMDS Data 2- 13. TMDS Data 3+

2. TMDS Data 2+ 14. +5V Power

3. TMDS Data 2/4

4. TMDS Data 4- 16. Hot Plug Detect

5. TMDS Data 4+ 17. TMDS Data 0-

6. DDC Clock 18. TMDS Data 0+

7. DDC Data 19. TMDS Data 0/5

DESCRIPTION

Shield

24

PI N NO.

15. Ground(for+5V)

DESCRIPTION

Shield

8. N.C. 20. TMDS Data 5-

9. TMDS Data 1- 21. TMDS Data 5+

10. TMDS Data 1+ 22. TMDS Clock Shield

11. TMDS Data 1/3
Shield

12. TMDS Data 3- 24. TMDS Clock -

23. TMDS Clock +

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25

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WARRANTY STATEMENT

for AOC Color Monitors

Including those Sold within North America as Specified

Envision Peripherals, Inc. warrants this product to be free from defects in
material and workmanship for a period of three (3) years after the original
date of consumer purchase. During this period, EPI (EPI is the abbreviation
for Envision Peripherals, Inc.) will, at its option, either repair the defective
product with new or rebuilt parts, or replace it with a new or rebuilt product at
no charge except as *stated below. The parts or product that are replaced
become the property of EPI.
In the USA to obtain service under this limited warranty, call EPI for the name
of the Authorized Service Center in your area. Deliver the product freight
pre-paid, along with the dated proof of purchase, to the EPI Authorized
Service Center. If you cannot deliver the product in person:

! Pack it in its original shipping container (or equivalent)
! Put the RMA number on the address label
! Put the RMA number on the shipping carton
! Insure it (or assume the risk of loss / damage during shipment)
! Pay all shipping charges

EPI is not responsible for damage to inbound product that was not properly
packaged.
EPI will pay the return shipment charges within one of the countries specified
within this warranty statement. EPI is not responsible for any costs associated
with the transportation of product across international borders. This includes
the international borders of the countries within this warranty statement.

In the United States and Canada contact your Dealer or EPI Customer
Service, RMA Department at the toll free number [phone]. Or you can
request an RMA Number online at www.aocmonitor.com/rma.

* This limited warranty does not cover any losses or damages that occur as a
result of:

! Shipping or improper installation or maintenance
! Misuse
! Neglect
! Any cause other than ordinary commercial or industrial application
! Adjustment by non-authorized source
! Repair, modification, or installation of options or parts by anyone other

than an EPI Authorized Service Center

! Improper environment
! Excessive or inadequate heating or air conditioning or electrical power

failures, surges, or other irregularities

26

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This three-year limited warranty does not cover any of the product's firmware
or hardware that you or any third party have modified or altered; you bear the
sole responsibility and liability for any such modification or alteration.

ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT
(INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE) ARE LIMITED IN DURATION TO A
PERIOD OF THREE (3) YEARS FOR PARTS AND LABOR FROM THE
ORIGINAL DATE OF CONSUMER PURCHASE. NO W ARRANTIES (EITHER
EXPRESSED OR IMPLIED) APP LY AFTER THIS PERIOD. IN THE UNITED
STATES OF AMERICA, SOME STATES DO NOT ALLOW LIMITATIONS ON
HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE
LIMITATIONS MAY NOT APPLY TO YOU.
EPI OBLIGATIONS AND YOUR REMEDIES HEREUNDER ARE SOLELY
AND EXCLUSIVELY AS STATED HERE. EPI’S LIABILITY, WHETHER
BASED ON CONTRACT, TORT. WARRANTY, STRICT LIABILITY, OR
OTHER THEORY, SHA LL NOT EXCEED THE PRIC E OF THE INDIVI DUAL
UNIT WHOSE DEFECT OR DAMAGE IS THE BASIS OF THE CLAIM. IN NO
EVENT SHALL EN VISION PERIPHERALS, INC. BE LIABLE FOR ANY LOSS
OF PROFITS, LO SS OF USE O R FACILITI ES OR EQUIPMENT OR OTHER
INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGE. IN THE UNITED
STATES OF AMERICA, SOME STATES DO NOT AL LOW THE EXCLUS ION
OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES. SO
THE ABOVE LIMITATION MAY NOT APPLY TO YOU. ALTHOUGH THIS
LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY
HAVE OTHER RIGHTS WHICH MAY VARY FROM STATE TO STATE.

In the United States of America, this limited warranty is only valid for Products
purchased in the Continental United States, Alaska, and Hawaii.
Outside the United States of America, this limited warranty is only valid for
Products purchased in Canada.

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