Enviro Q4 Technical Manual

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WARRANTY REGISTRATION

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D I REC T VE N T F I R E PL ACE - I P I

TECHNICAL MANUAL

WARNING: If the information in this manual is not followed exactly, a

re or explosion may result causing property damage, personal injury

or loss of life. Installation and service must be performed by a qualied

Version Française: www.enviro.com/fr.html

installer, service agency or the gas supplier.

50-3065

Safety PrecautionS

WARNING: FIRE OR EXPLOSION HAZARD

Failure to follow safety warnings exactly could result in serious

injury, death, or property damage.

- Do not store or use gasoline or other ammable vapors and

liquids in the vicinity of this or any other appliance.

- WHAT TO DO IF YOU SMELL GAS

• Do not try to light any appliance.

• Do not touch any electrical switch; do not use any phone in your building.

• Leave the building immeadiately.

• Immeadiately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

• If you cannot reach your gas supplier, call the re department.

- Installation and service must be performed by a qualied

installer, service agency or the gas supplier.

INSTALLER:

Leave this manual with the appliance.

CONSUMER:

Retain this manual for future reference.

This appliance may be installed in an after-market permanently located,

manufactured (mobile) home, where not prohibited by local codes.

This appliance is only for use with the type of gas indicated on the rating plate. This

appliance is not convertible for use with other gases, unless a certied kit is used.

Massachusetts installations (Warning): This product must be installed by a licensed plumber or

gas tter when installed within the Commonwealth of Massachusetts. Other Massachusetts code

requirements: Flexible connector must not be longer than 36in., a shut off valve must be installed; only direct vent sealed combustion products are approved for bedrooms/bathrooms. A carbon

monoxide detector is required in all rooms containing gas red direct vent appliances. The replace damper must be removed or welded in the open position prior to installation of a replace insert.

Safety PrecautionS

HOT GLASS WILL

CAUSE BURNS

DO NOT TOUCH GLASS

UNTIL COOLED.

NEVER ALLOW CHILDREN

TO TOUCH GLASS.



A barrier designed to reduce the risk of burns from the hot viewing glass is provided with this appliance and shall

individuals.

FOR SAFE INSTALLATION AND OPERATION OF YOUR “ENVIRO” HEATER, PLEASE CAREFULLY READ THE FOLLOWING INFORMATION:

• All ENVIRO gas-red appliances must be installed in accordance with their instructions. Carefully read all the instructions in this manual rst. Consult the building

authority having jurisdiction to determine the need for a permit prior to commencing the installation.

• NOTE: Failure to follow these instructions could cause a malfunction of the replace, which could result in death,

serious bodily injury, and/or property damage.

• Failure to follow these instructions may also void your re insurance and/or warranty.

GENERAL

• Installation and repair should be done by a qualied

service person. The appliance should be inspected before

the rst use and, at least, annually by a qualied service

person. More frequent cleaning may be required due to

excessive lint from carpeting, bedding material, etc. It

is imperative the control compartments, burners and circulating air passageways of the appliance be kept clean.

• Due to high temperatures, the appliance should be located out of high trafc areas and away from furniture

and draperies.

Children and adults should be alerted to the

hazards of high surface temperatures and should stay away to avoid burn or clothing ignition.

• Young children should be carefully supervised when

in the same room as the appliance. Toddlers, young children and others may be susceptible to accidental contact burns. A physical barrier is recommended if there are at risk individuals in the house. To restrict access to a

replace or stove install an adjustable safety gate to keep

toddlers, young children and other at risk individuals out of the room and away from hot surfaces. Any safety screen, guard, or barrier removed for servicing an appliance must be replaced prior to operating the appliance.

• Clothing or other ammable materials should not be

placed on or near the appliance.

• A barrier designed to reduce the risk of burns from the

hot veiwing glass is provided with this appliance and shall be installed for the protection of children and other at-risk

individuals. If the barrier becomes damaged, the barrier

shall be replaced with the manufacturer’s barrier for this appliance

FOR YOUR SAFETY

• Installation and service must be performed by a qualied

installer, service agency or gas supplier.

• This installation must conform to local codes or, in the absence of local codes, with the National Fuel Gas Code, ANSI Z223.1/NFPA 54, or the Natural Gas and Propane Installation Code, CSA B149.1.

• To prevent injury, do not allow anyone who is unfamiliar

with the stove to operate it.

• To prevent injury, if the pilot or pilot and burners

have gone out on their own, open the glass door and wait 5 minutes to air out before attempting to relight the stove.

• Always keep the area around these appliances clear of combustible material, gasoline and other ammable liquids

and vapours.

• These appliances should not be used as a drying rack for clothing or for hanging Christmas stockings/decorations.

• Due to the paint curing on the stove, a faint odor and slight smoking will likely be noticed when the stove is rst used. Open a window until the smoking stops.

Always connect this gas stove to a vent system and vent to

the outside of the building envelope. Never vent to another room or inside the building. Make sure the specied vent

pipe is used, properly sized and of adequate height to

provide sufcient draft. Inspect the venting system annually

for blockage and signs of deterioration. WARNING: Failure to position the parts in accordance

with the diagrams in this booklet, or failure to use only

parts specically approved with this appliance, may result in

property damage or personal injury.

WARNING: Do not operate with the glass front removed,

cracked or broken. Replacement of the glass should be done

by a licensed or qualied service person.

• Never use solid fuels such as wood, paper, cardboard, coal, or any ammable liquids, etc., in this appliance.

• Do not use this appliance if any part has been under water. Immediately call a qualied service technician to inspect the

appliance and to replace any part of the control system or any gas control which has been under water.

• Do not abuse the glass by striking it or slamming the door

shut.

• If the Q4 unit is pulled out of its installation, and the vent-

air intake system is disconnected for any reason, ensure that the vent-air intake pipes are reconnected and re-sealed in accordance to the instructions noted in

VentIng FIreplace Inserts.

InItIal InstallatIon -

table of contentS

Safety Precautions..........................................................................................2

Table of Contents............................................................................................4

Codes And Approvals......................................................................................5

Specications.................................................................................................6

Dimensions........................................................................................6

Rating Label Location..........................................................................6

Rating Label.......................................................................................7

Planning Your Installation................................................................................8

Introduction.......................................................................................8

Non-Combustible Material Zone............................................................8

Typical Framing - Internal Chase..........................................................9

Typical Framing - External Chase..........................................................10

Typical Framing - Corner:...................................................................11

Typical Framing - Sidewall and Mantel.................................................12

Typical Framing - Raised Hearth.........................................................13

Installation of Fireplace Facing...........................................................14

Installation of Optional Facing Trim.....................................................15

Installation of Receiver.......................................................................16

Allowable Vent Congurations............................................................16

Vent Termination Restrictions.............................................................19

Approved Vent Parts..........................................................................19

Installation of Flue Restrictor..............................................................20

TV Installation Above Unit..................................................................21

Planning Your Installation..................................................................22

Assembly of the Unit.........................................................................22

Securing unit into Position.................................................................22

Installation Set-Up........................................................................................22

Installation Of Non-combustible Wall And Hearth Board.......................22

Installation Of Venting And Terminations.............................................22

Horizontal Installation........................................................................23

Vertical Termination Installation..........................................................25

Door Removal and Installation...........................................................27

Gas Hook-Up.....................................................................................28

Electrical Hook-Up.............................................................................29

LP Gas Conversion.............................................................................29

Firebox Liner Installation...................................................................31

Log Burner / Ember Bed Installation...................................................33

Log Set Installation...........................................................................34

Porcelain Panel Kit Installation............................................................38

Safety Screen Installation..............................................................................39

Wiring Harness.............................................................................................40

Diagnostic Flash codes..................................................................................41

Troubleshooting............................................................................................42

Appedix A - Optional Reduced Ceiling Height Installation..................................44

Parts Diagram...............................................................................................45

Parts Diagram - Options................................................................................46

Parts List......................................................................................................46

Warranty......................................................................................................47

Installation Data Sheet..................................................................................48

codeS and aPProvalS

DIRECT VENT ONLY: This type is identied by the prex DV. This appliance draws all of its air for

combustion from outside the dwelling, through a specially designed vent pipe system.

This appliance has been tested and approved for installations from 0 feet to 4500 feet (1372 m) above

sea level.

In the USA: The appliance may be installed at higher altitudes. Please refer to your American Gas

Association guidelines which state: the sea level rated input of Gas Designed Appliances installed at elevations above 2000 (610 m) feet is to be reduced 4% for each 1000 feet (305 m) above sea level. Refer also to National Fuel Gas Code, ANSI Z223.1/ NFPA 54, local authorities, or codes which have

jurisdiction in your area regarding the de-rate guidelines.

In Canada: When the appliance is installed at elevations above 4500 feet (1372 m), the certied high

altitude rating shall be reduced at the rate of 4% for each additional 1000 feet (305 m). Refer also to CSA-B149.1 Natural Gas and Propane Installation Code, local authorities, or codes which have

jurisdiction in your area regarding the de-rate guidelines.

• This appliance has been tested by INTERTEK TESTING SERVICES NA LTD. and found to comply with the established VENTED GAS FIREPLACE HEATER standards in CANADA and the USA as follows:

VENTED GAS FIREPLACE HEATER (Q4; NG/LPG)

TESTED TO: ANSI Z21.88-2014/CSA 2.33-2014 VENTED GAS FIREPLACE HEATERS

CAN/CGA 2.17-M91 GAS FIRED APPLIANCES FOR HIGH ALTITUDES

CSA P.4.1-02 TESTING METHOD FOR MEASURING ANNUAL FIREPLACE EFFICIENCY

This Enviro Q4 Fireplace:

• Has been certied for use with either natural or propane gases. (See rating label.)

• Is not for use with solid fuels.

• Is approved for bedroom or bed sitting room. (IN CANADA: must be

installed with a listed wall thermostat. IN USA: see current ANSI Z223.1 for installation instructions.)

• Must be installed in accordance with local codes. If none exist, use current installation code CAN/CSA-B149.1 Natural Gas and Propane Installation Code (Canada in Canada or ANSI Z223.1/NFPA 54 in the USA.

• Must be properly connected to an approved venting system and not connected to a chimney ue serving a separate solid-fuel burning appliance.

• The ow of combustion and ventilation air not be obstructed.

IMPORTANT NOTICE (Regarding rst re up): When the unit is turned

on for the rst time, it should be turned onto high without the fan on for the rst 4 hours. This will cure the paint, logs, gasket material and other products used in the manufacturing process. It is advisable to open a

window or door, as the unit will start to smoke and can irritate some people.

After the unit has gone through the rst burn, turn the unit off including the

pilot, let the unit get cold then remove the glass door and clean it with a

good gas replace glass cleaner, available at your local Enviro dealer.

Figure 1. Dimensions of the Firebox.

Rating LabeL Location:

The Rating and Lighting instruction label is located below the door

frame, underneath the rebox attached to a chain. To access the label, slide the plate forward out from under the rebox. Always return it when nished.

Figure 2. Rating/Lighting Label Location.

Rating LabeL:

ELECTRICAL RATING:(EXIGENCES ÉLECTRIQUES) Fan type circulator (Ventilateur circulaire): 120V AC 60hz/ Less than 7Amp MINIMUM FRAMING DIMENSIONS (DIMENSIONS D’ENCADREMENT MINIMALES):

Depth (Profond) 24” (610mm), Width

(Largeur) 44.625“ (114cm), Height to header (Hauteur de tête) 52.25” (133cm), Interior Ceiling (Plafond l'Intérieur) 80“ (203cm)

CLEARANCES TO COMBUSTIBLES: (DISTANCE OBLIGATOIRE DES COMBUSTIBLES)

: Fireplace frame to side wall (Du

frome de la cheminée au mur latéral): 10" (25.5 cm), Unit base to 10” mantel (Base de l'unité de Mantel) 52.25" (133cm)

VENT PIPE CLEARANCES:(ESPACES LIBRES DE VENTILATION) See manufacturer’s listing, label and installation instructions. Verifeez l’identifaction, l’etiquette et les instructionsd’installation du fabricant. This appliance must be properly connected to a venting system in accordance with the manufacturer's installation instructions. Cet appareil doit être convenablement connecté à un système donner vent conformément aux instructions d'installation du fabricant.

VENTED GAS FIREPLACE HEATER - NOT FOR USE WITH SOLID FUELS.

MAY BE INSTALLED IN BEDROOM OR BEDSITTING ROOM (IN CANADA with a listed wall thermostat). THIS APPLIANCE MUST BE PROPERLY CONNECTED TO A VENTING SYSTEM IN ACCORDANCE WITH THE MANUFACTURER'S INSTALLATION INSTRUCTIONS. FOR DIRECT DISCHARGE WITHOUT DUCT CONNECTION. This appliance must be installed as per manufacturers installation instructions and in accordance with local codes if any. If none exist, use current installation code CAN/CSA B149.1 in Canada or ANSI Z223.1/NFPA 54 in the USA. This vented gas fireplace is not for use with air filters. FOR USE WITH GLASS DOORS CERTIFIED WITH THE APPLIANCE ONLY. This appliance is only for use with the type(s) of gas indicated on the rating plate. A conversion kit is available for this appliance. This appliance is not convertible for use with other gases, unless a certified kit is used.

Sections of the venting system have not been installed. WARNING: Do not operate the appliance until all sections have been assembled and installed in accordance with the manufacturers instructions. FOYER AU GAZ A EVACUATION - NE PAS EMPLOYER AVEC DES COMBUSTIBLES SOLIDES.

Cet appareil peut être installé dans une chambre à coucher ou un studio. Cet appareil doit être branché correctement à un système de conduits. Uniquement pour l'échappement direct sans raccord de conduit.Cet appareil doit être installé selon les directives d'installation du manufacturier et selon les codes locaux, s'il y a lieu. Autrement, employez le code d'installation en vigueur au Canada CAN/CSA B149.1. Ne pas utilliser de filtre a air avec ce foyer au gaz a evacuation. POUR L'USAGE AVEC PORTES VITREES A CERTIFIE AVEC L'APPAREIL SEULEMENT. Cet apperareil doit etre utilise uniquement avec le type de gaz indique sur la plaque. Cet appareil ne peut etre converti a d’autres gaz sauf si une trouse de conversion certifee est utilisee.

ADVERTISSEMENT: Ne pas utiliser l’appareil tant que toutes les sections n’ont pas ete

assemblees et installees selon les instructions du fabricant.

MOBILE HOME: May be installed in an aftermarket, permanently located, manufactured home (USA only) or mobile home, where not prohibited by local codes. See owner's manual for details. This appliance must be installed in accordance with the current Standard for Mobile Homes, CAN/CSA Z240, or the Manufactured Home Construction and Safety Standard, Title 24 CFR, Part 3280, or when such standard is not applicable, the current Standard for Fire Safety Criteria for Manufactured Home Installations, sites, and Communitties, ANSI/NFPA 501A. LA MAISON MOBILE :

Peut être installé dans une maison mobile. Cet appareil doit être installé conformement aux Normes actuelles pour Maisons Mobiles, le BOITE/CSA Z240, ou les Normes de Construction et de Sureté des Maisons Pré-fabriquées (Titre 24 CFR, la Partie 3280). Quand ces Normes ne sont pas en vigueur, il faut suivre les criteres pour la sureté (contre les increndies) et pour la construction des Maisons Pré-fabriquées, leurs sites, ANSI/NFPA 501A, et des communautées aux Instructions du manufacturier.

MANUFACTURED BY (FABRIQUE PAR) : SHERWOOD INDUSTRIES LTD. 6782 OLDFIELD RD. SAANICHTON, BC, CANADA

WH-

VENTED GAS FIREPLACE HEATER ENVIRO MODEL: FOYER AU GAZ A EVACUATION MODELE ENVIRO:

CONFORMS TO / CONFORME: ANSI Z21.88-2014/CSA 2.33-2014, CERTIFIED TO / Agréé: CSA 2.33-2014 VENTED GAS FIREPLACE HEATERS / FOYER AU GAZ EVACUATION; CAN/CGA 2.17-M91 GAS FIRED APPLIANCES FOR HIGH ALTITUDES / LES APPAREILS BRULANT GAZ POUR UTILISATION EN HAUTES ALTITUDES

INPUT (ENTRÉE): NAT: 0-4500 FT (1372 M) LPG: 0-4500 FT (1372 M) MAX: 48,000 BTU (14.07 KW•h) MAX: 48,000 BTU (14.07 KW•h)

MIN: 16,000 BTU (4.68 KW•h) MIN: 17,000 BTU (4.98 KW•h)

MANIFOLD PRESSURE (PRESSION D’ADMISSION): NAT: 3.5 in. WC (0.87kPa) / 1.6 in. WC (0.40kPa) LPG: 10 in. WC (2.48kPa) / 6.4 in. WC (1.59kPa) MINIMUM GAS SUPPLY PRESSURE: (PRESSION MINIMALE D'ALIMENTATION DE GAZ PERMISE) NAT: 5 in. Wc (1.24kPa) LPG: 12 in. Wc (2.98kPa) ORIFICE SIZE: (DIMENSIONS DE L’ORIFICE) NAT: Left # 45 DMS, Right # 41 DMS LPG: Left # 55 DMS, Right # 53 DMS PILOT ORIFICE SIZE: (DIMENSIONS DE PILOTER L’ORIFICE)

NAT: (Gaz naturel) LPG (Propane)

CAUTION

: Hot while in operation. Do not touch. Keep children, clothing, furniture, or gasoline and other liquids having

flammable vapors away.

ATTENTION

: Très chaud quand allumé. Ne touchez pas, les brûlures sévères peuvent résulter.

Tenez loin des enfants, des vêtements, des meubles,de l’essence ou d’autres fluides produisant des vapeurs inflammables.

DATE OF MANUFACTURE: DATE DE FABRICATION:

J F M A M J J A S O N D 2015 2016 2017 2018

DO NOT REMOVE THIS LABEL / N'ENLEVEZ PAS CETTE ETIQUETTE

Certified for use in Canada & USA

Certifié pour installation au Canada et aux Etats-Unis.

3151093





C-14447

NAT: # 62 DMS LPG: Left # 35 DMS

SPecificationS

Figure 3. Rating Label.

Planning your inStallation

intRoduction:

This section of the technical manual is for the use of qualied technicians only. Fireplace placement, hearths,

facings, mantles, and venting terminations will be covered, as well as the gas and electric systems. There are

several installation safety guidelines that must be adhered to. Please carefully read the safety precautions at the

front of this manual.

Warning: Clearances must be sufcient to allow access for maintenance and service.

If installing a Power Vent Kit (50-1970) or a Heat Distribution Kit (50-1935), refer to the instructions included with

the kits to aid in your planning.

non-combustibLe mateRiaL Zone:

This installation guide will show you many options for installing your new Q4. Some options include external chases, internal chases, rock facing and corner installations. No matter what direction your installation takes, this

illustrations shows an area where no combustible building products may go. This illustration applies to any and

all installations for the Q4 and should be used as the rst reference before any others. Failure to comply with this requirement can lead to elevated operating temperatures, degradation of materials or even result in re. If you are

unclear about any details contained here, consult with your retailer prior to installation.

Figure 4. Non-Combustible Material Zone.

Planning your inStallation

typicaL FRaming - inteRnaL chase:

Figure 5. Typical Framing for Internal Chase - General.

Figure 6. Typical Framing for Internal Chase - Detailed.

Planning your inStallation

typicaL FRaming - exteRnaL chase:

Figure 7. Typical Framing for External Chase - General.

Figure 8. Typical Framing for External Chase - Detailed.

Planning your inStallation

typicaL FRaming - coRneR:

Figure 9. Typical Framing for Corner - General.

Figure 10. Typical Framing for Corner - Detailed.

Planning your inStallation

typicaL FRaming - sidewaLL and manteL:

The mantel’s maximum overhang is

10” (254mm) at the minimum height of 52¼” (1327mm) measured from the base of the replace.

The mantel can extend 1” (25.4mm) further for every 1” (25.4mm) of height

it is installed over the minimum height,

as shown in Figure 12.

Non-combustible mantels and

mantel legs are not limited to these dimensions.

Mantel temperatures are monitored

during testing and can reach 117°F (47°C) above room temperatures. Make sure the nish on your mantel

is suitable for temperatures of this range.

Figure 11. Typical Framing for Sidewalls & Mantel - General.

Figure 12. Typical Framing for Sidewalls & Mantel - Detailed.

Planning your inStallation

typicaL FRaming - Raised heaRth:

Warning: Failure to follow these guidelines may result in elevated operating temperatures,

an inability to remove or install the door, or install the optional fronts that are

available for this unit.

A non-combustible Hearth

Insulation Board is required

(supplied) to be installed between any non-combustible hearth covering and any

combustible ooring beneath.

The design of the unit is such

that the replace must be

raised by the same distance as any additional hearth covering or riser that are added in front

of the replace.

Figure 14 shows a raised

hearth made of a wooden

construction hearth riser (B),

covered with the insulation board provided and then covered with non-combustible slate (A). The thickness of

the riser (B) is 4” (102mm).

The thickness of the slate (A)

is 2” (52mm). A+B=C which is 6” (152mm). In summary, the replace must be raised

by the same thickness of any material added in front of the

replace, with exception of the ½” (13mm) Hearth Insulation Board that was provided with

the unit.

Figure 13. Typical Framing for a Raised Hearth - General.

If the raised hearth is deeper or wider than the Insulation Board provided with the unit,

additional non-combustible

materials such as Backer Board

(cement board) can be used to build up to the same thickness

as the Insulation Board.

All header, ceiling or shelf dimensions are measured from

the oor that the replace sits

on. Failure to maintain minimum installation dimensions can lead to elevated temperatures,

re or personal injury.

Figure 14. Typical Framing for a Raised Hearth - Detailed.

Planning your inStallation

For optional Reduced Ceiling Hieght installations,

see Appendix A.

instaLLation oF FiRepLace Facing:

Figure 15. Fireplace Section for a Raised Hearth - WARNING.

There are a number of optional fronts available for use with the

Q4. These fronts lift on and off of the replace, providing access to the replace for regular

maintenance and service.

Figure 16. Typical Facing for the Fireplace - General.

than 1” thick (total facing and non-combustible board

combined) with an optional front installed.

2) For replace facing greater than 1” thick with an

optional front installed.

3) For any replace facing without an optional front

installed.

You have 3 possible scenarios

when installing facing to your

replace installation. Care

must be taken to ensure proper clearances are maintained.

Clearances are required

between optional fronts and any stone work applied to your

replace installation. Failure

to maintain this clearance will lead to elevated operating temperatures and possible discoloration of materials and or fronts.

Three (3) possible installations include:

1) For replace facing less

Figure 17. Option 1 - Fireplace Facing Less Than 1”

(25.4mm) Thick With Optional Front Installed.

Figures 17 to 19 highlight the relationships between the replace, optional front, and facing installed.

Planning your inStallation

Figure 18. Option 2 - Fireplace Facing More Than 1”

(25.4mm) Thick With Optional Fronts Installed.

instaLLation oF optionaL Facing tRim:

The Optional Facing Trim supplied with your replace is designed to t between the supplied non-combustible board and the replace drywall ange.

IMPORTANT: When installing the wall board, leave a small gap between it and the replace drywall ange.

Insert the long side of the Right Trim into this gap

and secure with drywall screws where holes are

provided. Complete it at the top and left edges. Other replace facing can then be installed over the exposed ange.

Figure 19. Option 3 - Any Fireplace Facing Without

Optional Front Installed.

Figure 21. Optional Facing Trim Installation - Right Detail.

Figure 20. Optional Facing Trim Installation - General.

inStallation of receiver:

Planning your inStallation

Figure 22. Receiver Installation.

The Receiver is the heart of the remote control system. You need to access this receiver after installation to change

the batteries (for operation during a power failure), to program a new remote / receiver combination and to operate a manual override should you lose your remote control or the batteries in the remote control lose their power.

The Receiver is connected to the replace with a wire harness that has a maximum length of 8 ft (2.4m). The connection point on the replace is on the right side of the unit, where the gas valve and electronic ignition module is located. Because of the 8 ft (2.4m) limitation in the wiring harness, the receiver needs to be mounted to the right side of the replace. An electrical box is provided for the receiver. Mount this electrical box as you would any

electrical outlet or switch box. Thread the cable and connector through the back of the electrical box and connect it

to the rear of the receiver. Secure the receiver into the electrical box. Once the facing of the replace installation is

complete, install the receiver cover, supplied with the unit as shown. The receiver cover also functions as a switch plate and allows for access to the program button, critical for remote control operation.

Review the section in this manual regarding the remote control operations for more information on the functions of the receiver.

aLLowabLe Vent conFiguRations:

The vent chart, in Figure 23, illustrates the vent congurations that have been tested and approved for use with this appliance. 45˚ elbows are acceptable for this installation and may be used instead of 90˚ elbows. You may use two (2) 45˚ elbows for every 90˚ elbow shown in this chart.

This appliance is also approved for use with 5” x 8” ex venting. For durability, safety and resistance to corrosion, we recommend you use a ex venting made from stainless steel. Only use exible venting that is approved for replace applications. Flex vent runs must comply with the same limitations as the rigid vent chart shown here. Flexible vent runs greater than 8’ total are not recommended. Mixed vent runs of both Flexible and rigid venting are allowed providing all the proper connectors are utilized. See your vent providers’ catalogue for ex to rigid or rigid to ex adaptor numbers.

The restrictor settings shown in Figure 23, are recommended. Installation factors such as altitude, prevailing weather conditions such as temperature or wind, or the number of elbows used may affect your nal restrictor settings. Insufcient restriction may cause pilot outages or reduced efciencies. Too much restriction may lead to elevated operating temperatures, poor ame appearances, sooting or carbon deposits building up on burner effects

or window glass.

9’6” (2.90m)

5’3” (1.60m)

* Horizontal Vent Sections rise1/4”/ft (21mm/m) *

20’ (6.10m)

40’ (12.19m)

35’ (10.67m)

30’ (9.14m)

25’ (7.62m)

1’ (0.305m)

15’ (4.57m)

5’ (1.52m)

10’ (3.05m)

20’ (6.10m)

Planning your inStallation

Only use the restrictors

supplied with this appliance.

Table 1: Vent Restrictor Sizes.

Restriction

40%

50%

60%

70%

80%

Ø of Flue

Restrictor

3.878”

(98.5mm)

3.540”

(89.9mm)

3.166”

(80.4mm)

2.742”

(69.6mm)

2.239”

(56.9mm)

Figure 23. Allowable Vent Congurations Chart.

Vent teRmination RestRictions:

QUALIFIED INSTALLERS ONLY

Planning Your Installation

Fixed

Closed

Openable

Fixed

Closed

Termination Cap

Figure 24. Vent Termination Restrictions, refer to Table 2.

Table 2: Vent termination clearances, refer to Figure 24.

Letter Canadian Installation

A 12 in (30 cm) Clearance above grade, verandah, porch, deck, or

B 12 in (30 cm) 9 in (23 cm) Clearance from window or door that may be opened.

C 12 in (30 cm)* Clearance from permanently closed window (to prevent

D 19¼ in (49 cm) Vertical clearance to ventilated soft located above the

E 19¼ in (49 cm) Clearance to unventilated soft. F 17¼ in (44 cm)* Clearance to outside corner.

G 17¼ in (44 cm) Clearance to inside corner. H 3 ft (91 cm) within a height

of 15 ft (4.5 m) above the

meter/regulator assembly I 3 ft (91 cm) 3 ft (91 cm)* Radial clearance around service regulator vent outlet. J 12 in (30 cm) 9 in (23 cm) Clearance to non-mechanical air supply inlet to building,

K 6 ft (1.83 m) 3 ft (91 cm) above if within 10

L 7 ft (2.13 m

M 19¼ in (49 cm)

N 12 in (30 cm)* Clearance horizontally to any surface (such as an exte-

O 12 in (30 cm) Clearance above roof line for vertical terminations.

Air Supply Inlet

US Installation

3 ft (91 cm) within a height

of 15 ft (4.5 m) above the

meter/regulator assembly*

ft (3 m) horizontally

7 ft (2.13 m)

Gas MeterG

balcony.

condensation).

terminal, within a horizontal distance of 2 ft (60 cm)

from center line of terminal.

Clearance to each side of center line extended above

meter/regulator assembly.

or the combustion air inlet to any other appliance.

Clearance to mechanical air supply inlet.

Clearance above paved sidewalk or paved driveway

located on public property.

Clearance under verandah, porch, deck, or balcony.

rior wall) for vertical terminations.

Restriction Zone

(Termination not allowed)

Description

In accordance with the current CSA B149, Natural Gas and Propane Installation Code.

In accordance with the current ANSI Z223.1 NFPA 54, National Fuel Gas Code.

* These numbers are only estimates. Clearance in accordance with installation codes and the requirements of the gas supplier.

A vent shall not terminate directly above a side walk or paved driveway that is located between two single family dwellings and it serves both dwellings.

Permitted only if verandah, porch, deck, or balcony is fully open on a minimum of two sides beneath the oor.

NOTE: Venting terminals shall not be recessed into walls or siding.

appRoVed Vent paRts:

Table 3: Vent part numbers (Must state if galvanized or black wanted, PART NUMBERS).

Planning your inStallation

Part Description

6” Pipe Length

9” Pipe Length

12” Pipe Length

24” Pipe Length

36” Pipe Length

48” Pipe Length

60” Pipe Length

8 ½” Pipe Extension

16” Pipe Extension

Flexible Length, 36” TC-5DLF

12” Adjustable Length TC-5DLT

45° Elbow

90° Elbow

Roof Flashing

Storm Collar

Ceiling Firestop

Wall Firestop Wall Thimble

Horiz. Square Termination

Horiz. Round Termination

Horizontal Sconce

Termination

Vert. Termination, High

Wind

Vinyl Siding Standoff Flex Venting 5” and 8”

Simpson

Duravent

58DVA-06 SV5L6 5D7 5DT-06 5D6 TC-5DL6

58DVA-09 5DT-09

58DVA-12 SV5L12 5D12 5DT-12 5D12 TC-5DL1

58DVA-24 SV5L24 5D2 5DT-24 5D24 TC-5DL2

58DVA-36 SV5L36 5D3 5DT-36 5D36

58DVA-48 SV5L48 5D4 5DT-48 5D48 TC-5DL4

58DVA-60

58DVA-08A SV5LA12(12”)

58DVA-16A SV5LA24(24”)

58DVA-E45 SV5E45 5D45L 5DT-EL45 5D45L TE-5DE45

58DVA-E90 SV5E90 5D90L 5DT-EL90 5D90L TE-5DE90

58DVA-F6

58DVA-SC SV5FC 5DSC 5DT-SC 5DSC TM-SC

58DVA-FS SV5BF 5DFSP 5DT-FS TM-5CS

58DVA-WFS 5DFS

58DVA-WT SV5RMS 5DWT 5DT-WT 5DWT TM-5WT

58DVA-HC-* SV5CHC 5DHCS 5DT-HC 5DHT TM-5HT/TM-5DHT

58DVA-VCH SV5CGV 5DVC 5DT-VT 5DVT

58DVA-VSS SV5VS 5DHVS 5DT-VS 5DVS TM-VSS

Duraex

Security

Chim.

SV5F /

SV5FA / SV5FB

American

Metal

5D7A

5D12A 5D16A

5D26A

5DF12

5DHC

Selkirk

Int.

5DT-AJ12 5DAL

5DT-AF6

5DT-AF12

Metal-Fab EXCELDirect

5DF

XF-6EF / XF-6EFA

/XF-6EFB

*Several color choices

IMPORTANT: This chart covers the major components for each of these manufacturers only. Refer to the manufacturers’ catalogue for further details on roof ashings and other installation items

The Q4 replace has been tested and certied for use with AMERICAN METAL PRODUCTS “AMERIVENT DIRECT”, SIMPSON DURAVENT TYPE GS PIPE FOR GAS STOVES. SECURITY CHIMNEY’S “SECURE VENT DIRECT VENT SYSTEM”, SELKIRK “DIRECT-TEMP VENT SYSTEM”, and EXCELDIRECT “ICC“ kits are available for horizontal and

vertical venting. When planning an installation, it will be necessary to select the proper length of vent pipe for the particular requirements.

WARNING: Do not mix parts from different vent manufacturers’ systems. EXCEPTION TO WARNING: This product has been evaluated by Intertek for using a Direct Vent GS starting

collar in conjunction with Secure Vent, Direct-Temp, and Ameri Vent Direct venting systems. Use of these systems with the Direct Vent GS starting collar is deemed acceptable and does not affect the Intertek WH

listing of the appliance.

Planning your inStallation

Table 4: Approved Vent Manufacturers

Manufacturer Trade Name Nominal Sizes

American Metal Products AmeriVent Direct

Security Chimneys International LTD Secure Vent

Selkirk Metalbestos Direct-Temp

Simpson Dura-Vent Direct Vent GS

EXCELDirect ICC

instaLLation oF FLue RestRictoR:

Figure 25: Installation of Flue Restrictor.

3) Remove the rebox liners; refer to FIreBox lIner InstallatIon.

4) Refer to the Vent Chart (Figure 23) for selection of the appropriate

Restrictor.

5) Using the two (2) ¼” T-20 screws provided with the restrictor, fasten the Restrictor into the Flue Outlet as shown in Figures 25 & 26. Make

sure the diagonal holes line up with the diagonal holes located in the

Flue Outlet Box Use a powered driver to drive the screw in. Be careful

not to over-torque the screw and strip the threads.

6) Re-install the Light Covers, Firebox Liners, Burners and log sets and the Glass Door.

7) Run the unit for ½ hour to check for proper operations and ame

appearance.

5” x 8” 5” x 8” 5” x 8” 5” x 8” Co-axial Vent 5” x 8”

Flue Restrictors are necessary to keep

the replace running at its intended efciency. They are also required to

counteract the effect that taller vertical vent runs may have on the appliance. The additional venting action that tall vertical vent systems may have can result in poor pilot and/or burner operations and possibly nuisance shut

downs. Generally, the vent restriction

may be less than what is shown in the vent chart, but not greater. The vent restrictor size is shown in percentages,

meaning that a 40% restrictor restricts the vent 40% from its fully un-restricted

vent size.

1) Remove the Glass Door; refer to

Door remoVal anD InstallatIon.

2) Remove the Burner and/or Log Set; refer to Burner remoVal anD

InstallatIon.

Figure 26: Installation of Flue

Restrictor - Close-Up.

Planning your inStallation

tV instaLLation aboVe unit:

During the development of the Q4, we took into consideration that in some installations TV’s or at panel monitors

may be located above the mantel. Although we can not anticipate every possible installation variable, we took time

to evaluate the suitability of the installation of a TV or Plasma display above the mantel. We carried out testing to

evaluate what possible operating temperatures that may be experienced when the appliance was installed in an internal chase. A mantel was installed with the maximum overhang at the minimum allowable installation height,

with a full 13” (330mm) shelf installed over the unit (see section non-comBustIBle materIal Zone). The area above the mantel, within 4 inches (102mm) of the wall was measured under maximum operating conditions and found to not exceed 120°F (49°C). Variations of mantel overhangs, shelf depths or ceiling heights will affect this temperature. Please refer the TV owner’s manual for information on acceptable operating conditions. Care must be taken to evaluate your specic installation and operating conditions when deciding to install electronic equipment above or near this appliance when it is in operation. Always consult your TVs owner’s manual to ensure that this application

is an approved installation.

Figure 27: Installation of TV Above the Unit.

inStallation Set-uP

Side

Stand-Offs

(x4)

Drywall Supports (x2)

Floor Nailing Flanges (on both sides)

Left & Right

Drywall Support

Heat Shield

QUALIFIED INSTALLERS ONLY

pLanning youR instaLLation:

Prior to starting your venting installation, refer to the section on Allowable Vent Congurations to make sure your

plans fall into the allowable limits of horizontal and vertical installations. When planning your installation, it will be necessary to select the proper length of vent pipe for your particular

requirements. For horizontal installations, refer to the section on Clearances to Combustibles to determine the minimum clearance from the rear of the appliance to the wall. It is also important to note the wall thickness. Select the amount of vertical rise desired for “vertical-to- horizontal” type installations. To determine the length of vent pipe required for vertical installations, measure the distance from the appliance ue outlet to the ceiling, the ceiling thickness, the vertical rise in an attic or second story, and allow for sufcient vent height above the roof-line. For two-story applications, re-stops are required at each oor level. If an offset is needed in the attic, additional pipe

and elbows will be required.

assembLy oF the unit:

1. Using eight (8) T-20 screws provided, install

the drywall supports right and left as well as the heat shield in the middle, as shown in Figure

28.

Figure 28: Installation of

Supports & Heat shield.

secuRing unit into position:

2. Using eight (8) T20 screws provided, attach both back standoffs, as shown in Figure 29.

Once the unit is in its nal position, conrm that you have

access to power, gas supply, that your non-combustible zone requirements are met, that you meet all the minimum vent requirements, and that your planned vent terminal location

will meet all of the vent termination clearances. Secure the unit to the oor, with at least four (4) wood screws, two (2) on either side of the unit’s bottom nailing ange. Secure the side standoffs to the framing members using four (4) wood screws, one (1) for each stand-off and to the header, one (1)

wood screw for each drywall support.

Figure 29: Installation of Back

StandOffs.

Figure 30: Securing the Unit.

inStallation Set-uP

QUALIFIED INSTALLERS ONLY

instaLLation oF non-combustibLe waLL and heaRth boaRd:

Install the non-combustible wall board and hearth

protector provided with the unit. The side boards are

interchangeable and are secured with drywall screws (¾”

screws provided), three (3) to each side of the unit and three (3) to each side frame member. The top board is secured with three (3) drywall screws along the top frame

(header), three (3) along the top nailing ange of the unit

and two (2) on each vertical frame member. Also secure the top wall board to the heat shield behind it with two (2) screws and each drywall support upright with two (2)

screws. See the section on hearth installation for installing

the hearth protector, required with the installation of this unit. All the screws required to attach the wall board sides and top to the unit have corresponding holes already

located on the units nailing anges, drywall supports and

heat shield.

Figure 31: Installation of Wall & Hearth Board.

instaLLation oF Venting and teRminations:

Figure 32: Typical Minimum Vent Congurations

- Horizontally Terminated.

Figure 33: Typical Vent Congurations

- Vertically Terminated.

inStallation Set-uP

Read all instructions carefully before starting the installation. Failure to follow these instructions may create a re

or other safety hazard, and will void the warranty.

INSTALLATION PRECAUTIONS:

• Do not install any damaged venting or vent components.

• Do not modify any vent or termination component.

• Do not install any vent component that is not an approved vent component for this appliance.

• Do not use any instructions other that those included in this manual or those included by the vent component

manufacturer with the venting. When there are discrepancies between the two, this manual will be considered

the nal authority.

Consult your local building codes before beginning the installation.

WARNING

• Always maintain required clearances (air spaces) to nearby combustibles to prevent a re hazard.

Do not ll air spaces with insulation. Unless stated otherwise, clearances on horizontal vent sections are 2” (51mm) to combustible materials. Clearances to vertical vent sections are 1” (25mm) to

combustible clearances.

• The replace and vent system must be vented directly to the outside of the building. Each direct

vent replace must use its own separate vent system. Common vent systems are prohibited.

• The ow of combustion and ventilation air not be obstructed.

hoRiZontaL instaLLation:

Step 1. Set the replace in its desired location. Check to determine if wall studs or roof rafters are in the way when

the venting system is attached. If this is the case, you may want to adjust the location of the appliance.

Step 2. Direct Vent pipe and ttings are designed with special twist-lock connections. Assemble the desired

combination of pipe and elbows to the appliance. See the sections on typIcal FramIng - Internal chase,

external chase or corner InstallatIon for some of the possible vent pathway options. All installations must

fall within the Allowable Vent Congurations shown in Figure 20.

Notes:

(1) Twist-lock procedure: Four (4) indentations, located on the

female ends of pipes and ttings, are designed to slide straight onto the male ends of adjacent pipes and ttings, by orienting the four pipe indentations so they match and slide into the four (4) entry slots on the male ends. Push the pipe sections completely

together, then twist-lock one section clockwise approximately one-quarter turn, until the two (2) sections are fully locked.

(2) Horizontal runs of vent must be supported every 3 feet (915mm).

Wall Straps are available for this purpose.

(3) Sealant is only necessary on the outer tube of the GS Pipe. Run

a ⅛ inch (3mm) wide bead of sealant around the male end of the outer sleeve, as shown in Figure 34, and twist-lock the pipes or ttings together.

Step 3. With the adaptor and pipe attached to the replace, slide

the replace into its correct location, and mark the wall for a square hole of the appropriate size. Use 11”x11” (280x280mm) square hole for 8” x 5” pipe. The center of the square hole should line up with the center line of the horizontal pipe, as shown in Figure 35. Cut and frame the square hole in the exterior wall where the vent will be terminated. If the wall being penetrated is constructed of non-combustible material,

i.e. masonry block or concrete, a hole with zero clearance to the pipe is acceptable.

Figure 34: Twist-Lock Connection.

Notes:

inStallation Set-uP

(1) Any horizontal run of vent must have a ¼ inch (6mm) rise for every 1 foot (305mm) of run towards the

termination. Never allow the vent to run downward. This could cause high temperatures and may present the possibility of a re.

(2) The location of the horizontal vent termination on an exterior

wall must meet all local and national building codes, and must not be easily blocked or obstructed. Termination clearances must comply with the Vent termInatIon restrIctIons section.

Step 4. For a Square Horizontal Vent Termination, place the vent

cap in the center of the square hole and attach to the exterior wall with the four wood screws provided (refer

to Figure 36). Before attaching the Vent Termination to

the exterior wall, run a bead of non-hardening sealant around its outside edges, so as to make a seal between it and

the wall. If you are using a Round Horizontal Vent

Termination, place an exterior Wall Firestop over the square hole. Run a bead of non-hardening sealant around the edges of the Wall Fire-stop, and attach the Wall Fire-stop to the wall with the four wood screws provided. The arrow on the vent cap should be pointing

up. Ensure that proper clearances to

combustible materials are maintained.

Figure 36: Fastening

Horizontal Termination Cap

in Place.

Figure 35: Horizontal Venting and Cut Away.

Notes:

(1) The four (4) wood screws provided should be

replaced with appropriate fasteners for stucco, brick, concrete, or other types of sidings.

(2) For buildings with vinyl siding, a Vinyl Siding

Standoff should be installed between the vent

cap and the wall (see Figure 37). Attach the

Vinyl Siding Standoff to the Horizontal Vent Termination. The Vinyl Siding Standoff prevents

excessive heat from possibly melting the vinyl

siding material. Note that the Square Horizontal Vent Termination bolts onto the at portion of the Vinyl Siding Standoff, (Shaded area shown

in Figure 37), so that an air space will exist

between the wall and the Vent Termination.

Step 5. Before connecting the horizontal run of

vent pipe to the vent termination, slide the Wall Fire-stop over the vent pipe on the interior side of the wall.

Step 6. Slide the appliance and vent assembly

towards the wall, carefully inserting the

Figure 37: Installation of Vinyl Siding Standoff.

inStallation Set-uP

11/4”

(32mm)

vent pipe into the vent cap

assembly. It is important

that the vent pipe extend

into the vent cap sufcient

distance so as to result in a minimum pipe overlap of

1¼ inches (32mm). Secure

the connection between the vent pipe and the vent cap. For square caps, attach the two (2) sheet metal strips extending from the vent cap assembly into the outer wall

of the vent pipe. Use the two

sheet metal screws provided to connect the sheet metal strips to the pipe section. For

Figure 38: Installation of Vent Pipe

to Termination.

round caps, use three sheet metal screws and attach cap to pipe section (see Figure 38).

Step 7. Slide the Wall Fire-stop up to the wall surface and attach with screws provided (see Figure 39).

VeRticaL teRmination instaLLation:

Figure 39: Installation of

Wall Fire-stop.

Step 1. Maintain clearances between venting and combustible building materials as stated earlier in this section.

Do not pack air spaces with insulation. Check with the Allowable Vent Congurations page when planning your installation to ensure

the vertical and horizontal elements of your installation are within these limits.

Step 2. Set the replace

in its desired

location. Drop

a plum bob down from the ceiling to the position of the

appliance ue

exit, and mark the location where the vent

Figure 40: Installation of Ceiling Firestop.

will penetrate

the ceiling. Drill

a small hole at this point.

Next, drop a

plumb bob from the roof to the hole previously drilled in the ceiling, and mark the spot where the vent will penetrate

Figure 41: Vertical Installation using.

the roof. Determine if ceiling joists, roof rafters, or other framing will obstruct the venting system. You may wish to

relocate the appliance, or to offset, to avoid cutting load bearing members.

inStallation Set-uP

Ceiling Firestop

Nails

Step 3. To install the Ceiling Firestop in a at ceiling, cut a square hole in the ceiling 11”x11” (280x280mm)

square for 8” x 5” pipe, centered on the hole drilled in Step 2. Frame the hole as shown in Figure 40.

Step 4. Assemble the desired lengths of galvanized Pipe and Elbows necessary to reach from the Appliance

Adaptor up through the Ceiling Firestop. Ensure that all Pipe and Elbow connections are in

their fully twist-locked position.

Step 5. Cut a hole in the roof centered on

the small drill hole placed in the

roof in Step 2. The hole should be of sufcient size to meet

the minimum requirements for clearance to combustibles, as

specied earlier. Continue to assemble lengths of Pipe and Elbows necessary to reach from the Ceiling Firestop up through

the roof line.

Notes:

(1) If an offset is necessary in the attic to

avoid obstructions, it is important to support the vent pipe every 3 feet, to

avoid excessive stress on the Elbows, and possible separation. Wall Straps

are available for this purpose (see

Figure 41).

(2) Whenever possible, use 45° Elbows, instead of 90° Elbows. The

45° Elbow offers less restriction to the ow of ue gases and

intake air.

Figure 42: Installation of Flashing & Vertical Termination.

Step 6. Slip the ashing over the Pipe Section(s) protruding

through the roof. Use a non-hardening sealant between the Flashing and the roof to prevent water leakage. Secure the base of the Flashing to the roof with roong nails. Ensure the roong material overlaps the top edge of the Flashing as shown in Figure 42. Verify that you have at least the minimum clearance to combustibles at the rooine.

Step 7. Continue to add Pipe Sections until the height of the

Vent Cap meets the minimum building code requirements described by your local codes. In the absence of local codes, make sure the terminal is 2 feet (610mm) above anything within 10 feet (3046mm) of the vent (refer to Figure 44 & Table 5 for clearances for different pitches). Note that for steep roof pitches, the vent height must be increased. In high wind conditions, nearby trees, adjoining rooines, steep pitched roofs, and other similar factors can result in poor draft, or down-drafting. In these cases,

increasing the vent height may solve this problem.

Step 8. Slip the Storm Collar over the Pipe, and push it down to

the top of the Flashing, as shown in Figure 42. Use the non-hardening sealant above and below the joint between the Storm Collar and the Pipe.

Step 9. Twist lock the Vent Cap.

Notes:

(1) For multi-story vertical installations, a Ceiling Firestop is required at any subsequent oors (as shown in Figure

43). The opening should be cut and framed in the same manner as the opening in Step 3 (see Figure 40).

(2) Any occupied areas above the rst oor, including closets and storage spaces, which the vertical vent passes

through, must be enclosed. The enclosure may be framed and sheet rocked with standard construction materials,

Figure 43: Installation of Ceiling Fire Stops.

inStallation Set-uP

Dimension ‘H’ obtained from table to the left.

Large hooked end for

removing the door.

Small hooked end is

for Air Shutters

Adjustment Levers.

Lower Door Latches

Door Frame

Upper Door Hooks

however minimum allowable clearances between the outside of the vent pipe must be maintained. Do not ll

any of the required air spaces with insulation.

Table 5: Minimum ‘H’ for Figure 44.

Roof Pitch Minimum Height (H)

Feet Meters

Flat to 7/12 1 0.3

Over 7/12 to 8/12 1.5 0.46 Over 8/12 to 9/12 2 0.61

Over 9/12 to 10/12 2.5 0.76

Over 10/12 to 11/12 3.25 0.99

Over 11/12 to 12/12 4 1.22

Over 12/12 to 14/12 5 1.52 Over 14/12 to 16/12 6 1.83 Over 16/12 to 18/12 7 2.13

Over 18/12 to 20/12 7.5 2.29

Over 20/12 to 21/12 8 2.44

Figure 44: Height of Vertical Termination;

Reference Table 5.

dooR RemoVaL and instaLLation:

1) The replace door is hung on two (2) hooks on the top of the

2) Lower the door latch tool underneath the door frame. Catch

3) Pull the Door Frame at the bottom forward about 2” (5cm),

rebox. The two (2) door latches at the bottom of the rebox

hook over the tabs on the bottom of the door frame.

the lower door latch with the door latch tool (see Figure

45) and pull it out slightly, then down. Once the lower door

latch clears the tab on the bottom of the door frame, release it inwards and then remove the door latch tool. Refer to

Figures 47 & 48.

Figure 45: Door Latch /Air Adjustment Tool.

then lift the Door Frame upwards to clear the Upper Door Hooks. Refer to Figures 48 & 49.

Figure 47: Door Latch Tool in Place. Figure 46: Door Latch Locations.

inStallation Set-uP

145/8”

(371mm)

/2”SAE

45 Flare

Fitting

Gas Inlet

143/4”

(375mm)

193/4”

(502mm)

4) Lift the Door Frame away, being

careful that the glass panel is

secure within the Door Frame.

Figure 48: Door Latch Locations.

Figure 49: Top Door Hook.

gas hook-up:

The Q4 is equipped from factory with a ½” SAE 45° male gas tting. This tting will t commonly used exible gas supply lines.

If your local code requires you to use only rigid pipe for gas supply, remove the are tting provided. The gas line the are tting is fastened to is a ⅜” MPT.

You can then use a common union to provide the gas connection to the

appliance.

The dimensions shown in Figure 50 are for your convenience if you have to

hard pipe directly to the unit.

NOTES:

This appliance and its main gas valve must be disconnected from the gas supply piping system during any pressure testing of that

system at test pressures in excess of ½ psi (35 kPa). Isolate this appliance from the gas supply piping system by closing

its equipment shutoff valve during any pressure testing of the gas

supply piping system at test pressures equal to or less than ½ psi

(3.5 kPa).

Figure 50: Location of Gas Hook-Up.

inStallation Set-uP

eLectRicaL hook-up:

An electrical junction box is provided and fastened to the right side of

the replace. Power needs to be brought to the electrical junction box.

The power for the various control components are all provided from

the fan control module. Install the provided electric outlet and cover and plug the the fan control module into it. See the Rating Label for

the listed electrical requirements.

When installed, the Q4, must be electrically grounded in accordance with local codes or, in the absence of local codes, with the National Electrical Code, ANSI/NFPA 70, or the Canadian Electrical Code, CSA

C22.1.

WARNING

Electrical Grounding Instructions

This appliance is equipped with a three-prong (grounding) plug for your protection against shock hazard and should be plugged

directly into a properly grounded three-prong receptacle. Do not

cut or remove the grounding prong from this plug.

Lp gas conVeRsion:

Figure 51: Location of Electrical Hook-Up.

WARNING: This conversion kit shall be installed by a qualied service agency in accordance with the manufacturer’s instructions and all applicable codes and requirements of the authority having jurisdiction. If the information in these instructions is not followed exactly, a re, explosion or production of carbon monoxide may result causing property damage, personal injury or loss of life. The qualied service agency is responsible for the proper installation of this kit. The installation is not proper and complete until the operation of the converted appliance is checked as specied in the manufacturer’s instructions supplied with the kit.

1. Ensure all the components of the conversion kit are accounted for. There should be a pilot orice, left & right for the glass tray orices, left & right for the log burner orices, regulator diaphragm, servo

regulator, and conversion label.

2. If the unit has already been connected to a gas supply, shut off

the gas supply to the unit.

2. If the unit has been run, shut off and allow cooling to room

temperature.

3. Remove the replace door. (see Door remoVal anD InstallatIon).

4. Remove the burner, burner accents and rebox liners. (see each

applicable section in this manual)

5. The pilot hood is held in with spring pressure. Remove the hood by pulling it directly up from the pilot assembly (Figure 52).

6. Insert a 3/32” or 4mm Allen wrench into the top of the pilot orice. Remove it by rotating it counter-clock wise until it is free of the pilot assembly (Figure 53).

7. Ensure that the pilot orice you are about to install is the correct orice. LP orices have a groove cut around the top of the orice. See Figure 54 for help to identify these parts. The orice size is stamped into the orice. The correct orice sizes for the Q4 are LPG - 35 and NG - 62.

8. Install the correct orice and replace the pilot hood. The pilot hood has an indexing notch which must be align with the pilot base. Ensure the pilot hood is properly located and that the spring holding the pilot hood is properly engaged. Delayed ignition may be the result of an improperly installed pilot hood.

Figure 52: Removing the hood.

inStallation Set-uP

Left

Right

Figure 53: Removing the

Pilot Orice.

9. Using a ⅜” socket wrench, remove both gas orices from the orice mounting brackets at the rear oor of the rebox (Figure 55).

10. Use only the gas orices that were included in the LP gas conversion kit supplied by the manufacturer. The

correct orice sizes for the Q4 are shown in Table 6.

Figure 56: Removing the Right

Burner Support.

14. Remove the rubber regulator diaphragm that is situated between the servo

regulator and the valve body and replace with the one provide in the LP

conversion kit.

15. Install the LP servo regulator, with the new longer T-20 screws, included in the

LP conversion kit.

16. If the fuel delivery pressure or the manifold pressure is to be veried, it can be

done at this stage. a. Loosen the pressure tap screw.

b. Place a ¼” silicone tube over either pressure port on the valve (refer to

Figure 59). Attach the tube to a monometer. c. Install a burner in the rebox (see burner installation section) d. Being careful to route the silicone tube away from the burner, test re the

unit for only long enough to establish the pressure reading.

e. Check your inlet gas pressure by measuring the pressure at the inlet

pressure tap on the valve. Inlet pressure should be a minimum of 12” WC.

If the pressure reads less than this, have a licensed gas tter determine

and rectify the reason for the reduced supply pressure.

Figure 54: Identing the Orice.

Table 6: Correct Orice Sizes for the Q4

Burner Left

(front)

Glass Tray NG 43 41

Glass Tray LP 55 55

Log Burner NG 43 41

Log Burner LP 55 53

11. Using a T-20 driver, remove the Right Burner Support (Figure 56).

12. Remove the Valve Access Cover by removing all ten (10) T-20 screws (Figure 57).

13. Using a T-20 safety driver, remove the two

(2) screws that hold the servo regulator

from the gas valve (Figure 58).

Figure 55: Removing the Gas Orices.

Right

(rear)

Figure 57: Removing Access

Cover.

Figure 58: Servo Screws.

f. Check your manifold pressure by measuring the pressure at the

Manifold test

pressure point

Inlet test

pressure point

/16”

(8mm)

Pilot

Burner

g. Make sure to close the test pressure point taps after testing.

17. Re-install the Valve Access Cover, making sure that the wire harness is

carefully tucked back into the valve compartment and that the pilot tube,

igniter lead and ame proving wire are routed through the provisions in the Valve Access Cover and the Firebox opening.

18. Re-install the Right Burner Support.

19. Re-connect the fuel supply to the unit.

20. Re-install the Fireplace Panel Set, Burner, Burner Trim Kit, Grate, Logs or Glass Burner and Front Door.

21. Once the unit is re-assembled and started, use a gas leakage detector to check for any fuel leakage. Check

around the entire valve assembly, particularly around the gas regulator and stepper motor. Make sure that

the LP regulator has been properly installed and is not

leaking any fuel.

22. Once the supply pressure and the manifold pressure have been conrmed, you can check the units rating by conrming the correct orice sizes are installed. This can be done by using a quality orice gauge and referring to the chart above for the correct ofce sizing.

The rating is listed on the rating plate located under the

rebox, attached to the unit with a cable.

23. Fire the unit to ensure correct operation and ame picture. Ensure the Split Valve and Flame Modulation works

as described in the operations section of this manual.

24. Check the pilot ame that it is the correct size and orientation. The pilot ame can be adjusted with the

adjustment provision on the front face of the valve. This is located just up and to the left of the regulator motor.

It is clearly marked on the valve. Adjusting the screw in or out will raise or lower the pilot ame height. The correct pilot ame should resemble Figure 60.

The ignition sequence should be as follows:

a) Press the ON button on the remote control.

b) The receiver should beep, to indicate the command has been received.

c) Within a 2-3 second of the beep, the ignitor should begin to spark. The ignitor will spark at intervals of 1

d) The main valve will open 4-6 seconds after the pilot is lit. e) Within 4 seconds of the main valve opening, all of the burner ports should light and remain burning.

25. To complete the LP conversion of this appliance, place the “LP Converted” sticker, supplied with the LP conversion kit on the rating plate indicating that this unit has been converted to operate on LP gas.

inStallation Set-uP

manifold pressure tap on the valve. The manifold pressure with the

appliance operating at its high setting should be between 9.5” WC and

10.5” WC. If your pressure reads outside of this range, make sure that your LP conversion regulator has been properly installed. If it has, call

your dealer to arrange for a replacement valve to be installed. Turn off the fuel supply to do not operate this unit until the valve has been replaced.

Figure 59: Pressure Test Points.

Figure 60: Relationship between ignitor and burner.

second(s).

FiRebox LineR instaLLation:

IMPORTANT: The paint on the panels may fade for the rst 8-10 hours of burn time, but will come back to

its color after the paint has cured. The paint is very delicate and handing them with care is necessary not to mark or smudge the paint.

Rear Brick

Panel Support

(in lower position)

inStallation Set-uP

1. Prior to installing the rebox liners, you will need to ensure the Rear Brick Panel Support is in the correct position. The support is located at the back of the rebox (see Figure 61) and can

be installed in two (2) positions. The upper position (using the

lower screw holes) is for the October Panels. The lower position (using the upper screw holes) is for the Sandstone, Ledgestone, and Porcelain Panels. Remove the Support, if necessary, and

move it to the

Figure 61: Rear Brick Panel Support.

3. Ensure the light covers provided with your kit are installed on the Light Cover Bases at the rear of the rebox. The tabs on the back of the Light Cover slide down behind the light cover base. Refer to Figures 96 and 97.

2. Install the Rear Firebox Liner. This panel ts around the accent lights and rests on top of the Rear Brick Panel Support. It will

stay in this location as you install the remaining panels. Refer to Figure 62.

3. Install the Left Firebox Liner Panel; it sits on the bottom front edge of the rebox (see Figure 63 & 64), a support bracket at the lower rear of the rebox, and is held in by a retainer at the top of the rebox. Adjust the panel retainers as required.

4. Install the Top Panel by

placing it on top of the

Rear Panel and behind the Left Panel (see Figure 65).

Hold it with one hand or have someone else hold it for you while you place

the last panel. WARNING: If this panel falls from this

location it will possibly break or the paint work will become chipped.

a p p ro p r i a t e placement.

Figure 62: Rear Firebox Liner Panel in Place.

Figure 63: Left Firebox Liner

Panel on Front Edge of Firebox.

Figure 65: Top Firebox Liner Panel in Place.

5. Place the Right Firebox Liner Panel in the same

manner used for the Left

Panel (see

Figure 66). The vertical edges of the left and right panels should line up with the front edges of the

rebox sides.

The side panels rest up against the back panel and hold the top panel in position.

Figure 64: Left Firebox Liner Panel in Place.

Figure 66: Right Firebox Liner Panel in Place.

inStallation Set-uP

Mixing Tubes

Burner Mounting

Brackets

Pilot Assembly

Pull up to Angular Brackets

Log buRneR / embeR bed instaLLation:

1. Use the two (2) T-20 screws provided; install

the rear burner shield onto the back of the burner. The mounting holes are just above the mixing tubes at the rear of the burner, refer to Figure 67.

Figure 68: Burner Mounting Brackets.

2. In the bottom rear of the rebox there are two (2) gas orices in a housing that facilitate the air shutter mechanisms and the Burner Mounting Brackets are above them (See Figure 68). There are two (2) mixing tubes

underneath the back of the burner (see

Figure 67). Lift the burner into the rebox

with the back of the burner tilted downward.

Keep the burner high enough at the front to

clear the pilot assembly. Line up the mixing tubes with the holes in the burner mounting brackets and slowly lower the front of the burner over the pilot assembly (see Figure

69).

Figure 67: Installing Rear Burner Shield.

Figure 69: Log Burner Over Pilot Assembly.

Figure 71: Burner Accents Pieces in Place.

Figure 70: Log Burner in Place.

3. Pull the burner forward up to the angular brackets near the front of the rebox (see Figure 70).

IMPORTANT: If the burner is not far enough back

to lower the burner behind these brackets, then the mixing tubes are not engaged in the air shutter. Failing to ensure the mixing tubes are located in the mixing tube support brackets may cause serious performance and or safety issues.

inStallation Set-uP

Grate Tab

Slot

Figure 72: Slot for Firebox Grate.

4. Install the burner accent pieces as shown in Figure 71. There are a left, a right and a front ceramic trim. On each side of the burner and

on the inside of each burner side accent pieces there is a slot, which should be aligned in order to position the log grate correctly (see Figure

70).

5. The rebox grate has two (2) tabs that run

below the feet of the grate (see Figure 73), place the grate over the burner top and carefully inserting the grate tabs into the slots on the

burner (see Figure 72 & 74). Once the grate is

installed correctly, the burner, grate, and side burner accents will be all locked together.

Figure 73: Tab on Firebox Grate.

Figure 74: Firebox Grate in Place.

Log set instaLLation:

IMPORTANT: The paint on the logs may fade for the rst 8-10 hours of burn time, but will come back to its

color after the paint has cured. The paint is very delicate and handing them with care is necessary not to mark or smudge the paint.

1. Install Right Rear Log. The right side sits on the

grate with the groove on the bottom of the log

tting onto the top of the grate (see Figure 75).

Insert the log pin into the top of the ember burner (see A in Figure 75). Align the log front edge with the front section of the grate (see B in Figure 75).

Figure 75: Log 1 in Place.

Figure 76: Log 2 in Place.

inStallation Set-uP

Figure 77: Log 3 in Place.

2. Install Left Rear log with the right side on the

grate, using a groove on the bottom of the log to index itself to the grate (see Figure 76). The right

side self locates on the rst log. Alignment notches are provided for locating the centre area (see C in

Figure 76). Align the front edge of the log with the

upright section of the log grate (see D in Figure

76).

3. Insert Log 3 into the groove on the burner top. The

groove has a stop at the rear to position the log properly from front to back. Refer to Figure 77.

4. Log 4 sits in a groove molded into the top of the

Figure 79: Log 5 in Place.

5. Install Log 5 with the right side resting on the grate and the right side right up against the right hand rebox liner. The left side sits on a at section in Log 3. Refer to Figure 79.

burner top. See the details in Figure 78 showing the

indexing key on this log.

Figure 78: Log 4 in Place.

Figure 80: Log 6 in Place.

6. Install Log 6 by resting it across the at section of Log 5 and locating the front edge across the grate nger as shown in Figure 80.

7. Log 7 sits in between the left panel and the left grate nger and cross the bar of the grate (see Figure 81).

There is a notch across Log 2, which this log will locate into. The edge along the back of this log will index into the notch of Log 2.

Figure 81: Log 7 in Place.

inStallation Set-uP

Figure 82: Log 8 in Place.

8. Situate Log 8 between the right grate

9. Sit the Y shaped Log 9 across Log 4 and 5

10. The nal little Accent Twig sits on the front

NOTE: Variances in gas quality or log

Figure 84: Accent Twig in Place.

Figure 83: Log 9 in Place.

nger, the right rebox liner and the grate cross bar (see Figure 82). On the back of

the log near the top end is a ceramic pin, this pin sits into a groove on the top of Log

as shown in Figure 83.

ceramic burner accent and the grate nger as shown in Figure 84.

placement may cause some discoloration of the log set to occur.

poRceLain paneL kit instaLLation:

1. Install the porcelain Light Covers over the Light Cover Base. The tabs on the back of the Light Cover slide down behind the Light Cover Base. Refer to Figures 96 & 97.

2. Ensure the Rear Brick Panel Support is in the lower position.

The support is located at the

back of the rebox (see Figure

61). Remove the Support, if

necessary, and move it to the appropriate placement.

3. Install the Rear Firebox Liner.

This panel rests on top of the

accent lights and Rear Brick Panel Support. It will stay in

this location as you install the remaining panels. Refer to Figure

98.

Figure 96: Porcelain Light Covers in Place. Figure 97: Porcelain Light

Covers Close-up.

inStallation Set-uP

Figure 98: Rear & Left Porcelain Panels in Place. Figure 99: Top Porcelain Panel in Place.

4. Install the Left Firebox Liner Panel; it sits on the bottom front edge of the rebox (see Figure 98), a support bracket at the lower rear of the rebox, and is held in by a retainer at the top of the rebox. Adjust the

panel retainers as required.

5. Install the Top Panel by placing it on top of the Rear Panel and behind the Left Panel (see Figure 99). Hold it with one hand or have someone else hold it for you while you place the last panel. WARNING: If this

panel falls from this location it will possibly break or the paint work will become chipped.

6. Place the Right Firebox Liner Panel in the same manner used for the Left Panel. The vertical edges of the left and right panels should line up with the front edges of the rebox sides. The side panels rest up against

the back panel and hold the top panel in position.

Safety Screen inStallation

The safety screen included with this stove can be removed for cleaning. Removal and re-installation is show in the steps below.

Warning: The safety screen becomes hot when the unit is operating; ensure that the unit is turned off, and that it has cooled to room temperature before begining this installation.

RemoVaL:

1. Firmly grip the safety screen with from both sides and gently lift screen off the mounting

brackets and pull back (see Figure 100).

2. Place the screen gently out of the way and clean stove as needed.

Re-instaLLaion:

1. Lift the face upright in front of the

replace with the four (4) hooks pointing towards the replace. Slide

the hooks into the corresponding brackets on each side of the cabinet

(see Figure 101). Ensure the hooks

are secure before releasing the safety screen.

Figure 101: Installing Safety Screen onto

Cabinet Bracket (Parts removed for clarity)

Figure 100: Safety Screen Removal

Wiring HarneSS

Caution: Label all wires

prior to disconnectton when servicing controls, Wiring errors can cause improper and dangerous operation. Verify proper operation after servicing.

diagnoStic flaSH codeS

1. Fail to ignite: If there is no positive ignition, the board will go into lock out and the LED will blink 3 times in

intervals until the system is reset.

2. Low battery condition (<4V): the LED indicator will blink one (1) time in intervals.

3. Parasitic Pilot Flame: the LED indicator will blink two (2) times in intervals.

4. System Lock out: the LED indicator will blink three (3) times in intervals.

Additional Ignition Information

1. The Proame DFC Board will try two (2) times for ignition.

2. Each try for ignition will last approximately 60 seconds.

3. The wait time between the two tries is approximately 35 seconds.

Figure 102: Proame DFC Board with LED Indicator attached.

troubleSHooting

Problem Possible Cause Solution

Thermostat does not work

No spark

generation

No pilot ame ignition

The pilot ame has gone out The On/Off switch is turn to OFF

The thermostat is set too high

Spark develops near the pilot

assembly or could occur onboard

No spark from the igniter

Air in the gas line

Pilot gas pressure dropout upon

main burner gas valve opening

No gas ow out of the pilot burner

· Turn it ON

· Set the thermostat to a lower temperature

· Check pilot assembly wiring

· Check for broken or poor connection from the sparker to the

electrode

· Check for the spark shorting or arcing at other locations

· Check for defective sparker and spark electrode

· See “no spark generation”

· It takes a while for all the air to purge out of the pilot before gas

can reach the pilot and ignite

· Check gas mains supply and pressure

· Check gas valve wirings and connections to the board

· Check the pilot burner for obstruction

· Check the wirings and connections between the pilot assembly and

the board

· Check the correct gas type settings on the valve and pilot burner assembly orice

Pilot will not

remain lit

Remote control does not work

No reaction

to command

Problem with Flame Sensor circuit

Restrictor setting The pilot light has gone out

The remote is too far away from the heater

The remote control receiver is

turned “OFF” One of the two remote control or

receiver batteries are dead Receiver or transmitter batteries

are low A maximum number of failed

ignitions or ame restorations have

been reached.

· Check for proper connection of the Flame Sensor to the DFC board

· Check pilot for full ame impingement around Flame Sensor

· If ame is too small, check gas pressure, adjust pilot rate screw,

check pilot head for damage

· Ensure the ground wire is properly attached to the pilot mounting

bracket and that it is makes a good electrical connection.

· Use the correct restrictor setting for the venting conguration

· See “Pilot will not remain lit”

· Use the remote closer to the heater

· Check the remote control instructions

· Replace the batteries

· Remove any possible blocking conditions. See “locking conditions”

· See how to reset the board from Lockout

No communication between the

remote control and the receiver

· Reprogram the transmitter to the receiver.

· Follow the initializing system for the rst time

troubleSHooting

Problem Possible Cause Solution

· Turn the system off by pressing the ON/OFF button on

the transmitter

· After approximately 2 seconds press the ON/OFF button

on the transmitter again.

· In the manual ame control mode, use the down arrow button to reduce the ame to off, indicated by the word

Locking conditions

Main burners will not start

Reset the Proame DFC board

The pilot ame has gone out · See “Pilot will not remain lit”

The remote control is not working correctly

The thermostat is disconnected or set too high

Problem with thermopile circuit

OFF displayed on the transmitter LCD screen.

· Wait approximately 2 seconds and press the up arrow button, the ignition sequence will start.

· With the transmitter off, move the slider switch on the

receiver to the OFF position.

· Wait approximately 2 seconds and move the receiver

slider switch to the ON position.

· Replace the batteries

· Set the thermostat to a lower temperature

· Check gas line pressure

· Check wiring to thermostat for breaks

· Check for ame impingement on thermopile

Flame lifting

Blue Flames

Glass fogs up

Flames are burning

“dirty” or

sooting

Leak in vent pipe · Check for leaks in vent connections

Improper vent conguration · Check vent conguration with manual

· Check to see if terminal is on correctly

Terminal may be re-circulating ue

gases

The heater has just been started

Improper air shutter adjustment · Adjust air shutter – contact your dealer

Normal condition: after the

appliance warms up the glass will be clear.

The logs or glasses are placed incorrectly

Improper air shutter adjustment

Incorrect rating input

· May need to install high wind termination cap.

· Contact dealer

· Normal during start up: ame will yellow as the replace

heats up

**Due to additives in gas, glass may get hazy during operation** Clean as needed.

· Check log positioning

· Check level of glasses layout

· Increase primary air by opening the air shutter and/or

by opening the vent restrictor

· Check for proper venting and blockage of the vent

termination

· See also “Burners will not remain lit”

· Check manifold pressure and clock input rating for overring

aPPedix a - oPtional reduced ceiling HeigHt inStallation

141/2”

(368mm)

**521/4”

(1327mm)

31/2”

(89mm)

445/8” (1134mm)

Nailing

Flange

Face

**Dimensions taken from the base of the unit.

Nailing Flange

Face

12”

(305mm)

**80”

(2032mm)

60” (1524mm)

23”

(584mm)

Non-Combustible

Material Only Zone

The Q4 can be installed with the reduced ceiling height as shown in this diagram. If you are limited

by ceiling heights, particularly when installing a raised hearth, you can install the unit observing the

clearances outline in this diagram. The main difference is the install depth is changed to 26½” (673mm)

to compensate for the reduced vertical clearances. The width and framing dimensions remain unchanged to the regular installations shown earlier in this manual.

PartS diagram

PartS diagram - oPtionS

Item Number Items

1 50-2002

2 50-2001 3 50-2214

4 50-2217 6 50-1946 8 50-1975

9 50-1977 13 50-2004 14 50-2031 15 50-2005 16 50-2007 17 50-2693 18 50-2008 19 50-2009 20 50-2010 21 50-2218

22 50-2011 23 50-2012 27 50-1935

Glass Door Assembly Door Tool Panel Set - Porcelain Panel Set - Brown Brick Panel Set - Ledgestone Burner - Log / Ember Bed Log Set Valve Assembly Fan Controller Module IPI Burner Controller

Remote Receiver Transmitter Wire Harness - Receiver

Wire Harness - IPI Pilot Assembly Burner Accent Kit - Common Brick Vent Restrictor Set Fireplace Facing Kit

Enviro Heat Distribution Kit

PartS liSt

Item Number Items

28 50-1970 29 50-1976

36 50-1936 36 50-2030 36 EC-019 36 EC-020

30-043 50-1982 50-1983 50-1984 50-1985 50-3064 50-3065 50-2028 50-2029 50-2032 50-634 20-034

Power Vent Kit Cast Grate LPG Conversion Kit NG Conversion Kit Pilot Orice (Injector) NG Threaded Pilot Orice (Injector) LP Threaded Sit Pilot ⅛” Tube W/end Ferules - 1 Pc Light Bulbs (Set of 2) Pilot Flame Sensor (Long Ceramic) Pilot Bypass Switch Valve Access Panel Gasket Owners Manual

Technical Manual

Light Circuit Wire Harness Main Orice Tray Gasket Light Bulb Cover (Specify Colour) Dual Bulb Door Gasket (10ft) Halogen Cycle (Pin Socket)

Warranty for Enviro Gas Products

Sher wood Industries Ltd. (“Sherwood”) hereby warrants, subject to the terms and conditions herein set forth, this product against defects in material and workmanship during the specified warranty period starting from the date of original purchase at retail. In the event of a defect of material or workmanship during the specified warranty period, Sherwood reserves the right to make repairs or to assess the replacement of a defective product at Sherwood’s factory. The shipping costs are to be paid by the consumer. All warranties by Sherwood are set for th herein and no claim shall be made against Sherwood on any oral warranty or representation.

Conditions

 A completed warranty registration must be submitted to Sherwood within 90 days

of original purchase via the online warranty registration page or via the mail-in warranty registration card provided. Have the installer fill in the installation data sheet in the back of the manual for warranty and future reference.

 This warranty applies only to the original owner in the original location from date of

install.

 The unit must have been properly installed by a qualified technician or installer, and

must meet all local and national building code requirements.

 The warranty does not cover removal and re-installation costs.

 Sherwood Industries Ltd. reserves the right to make changes without notice.

 Sherwood Industries Ltd. and its employees or representatives will not assume

any damages, either directly or indirectly caused by improper usage, operation, installation, servicing or maintenance of this appliance.

 A proof of original purchase must be provided by you or the dealer including serial

number.

 This warranty does not cover any discoloration of the safety screen mesh.

Exclusions

An expanded list of exclusions is available at www.enviro.com/help/warranty.html

This warranty does not cover:

 Damage as a result of improper usage or abuse.

 Damage caused from over-firing due to incorrect setup or tampering.

 Damage caused by incorrect installation.

To the Dealer

 Provide name, address and telephone number of purchaser and date of purchase.

 Provide date of purchase. Name of installer and dealer. Serial number of the

appliance. Nature of complaint, defects or malfunction, description and part # of any parts replaced.

 Pictures or return of damaged or defective product may be required.

To the Distributor

 Sign and verify that work and information are correct.

Sherwood Industries Ltd.

6782 Oldfield Road, Victoria, BC . Canada V8M 2A3

Online warranty registration: www.enviro.com/warranty/

Category One Year Two Year Limited Lifetime (7yr)

Parts

(unit serial number required)

Firebox Liner Panels

(excluding porcelain)

Firebox

Heat Exchanger

Burner

Ceramic Logs

Ceramic Glass

Pedestal / Legs

(excluding finish)



Door Assembly

Surround Panels

Exterior Panels

(excluding finish)

Electrical Components

Exterior Surface Finishing

Labour

Whereas warranty has expired, replacement parts will be warrantied for 90 days from part purchase date. Labour not included.

 

Unit serial number required.

Log set and panels excludes wear and tear or breakage caused by cleaning or service.

Glass is covered for thermal breakage. Photos of box, inside of door, and unit serial # must be supplied for breakage due to shipping.

Exterior Surface finishing covers plating, enamel or paint and excludes colour changes, chipping, and fingerprints.

Travel costs not included.



Ceramic Steel

   

  

Up to 5 years



Dec 2014

inStallation data SHeet

The following information must be recorded by the installer for warranty purposes and future reference.

NAME OF OWNER:

_________________________________________

ADDRESS:

_________________________________________ _________________________________________ _________________________________________

PHONE:___________________________________

MODEL:___________________________________

SERIAL NUMBER:___________________________

DATE OF PURCHASE: _____________ (dd/mm/yyyy)

NAME OF DEALER:

_________________________________________

ADDRESS:

_________________________________________ _________________________________________ _________________________________________

PHONE:___________________________________

NAME OF INSTALLER:

_________________________________________

DATE OF INSTALLATION:___________(dd/mm/yyyy)

� NATURAL GAS (NAT) � PROPANE(LPG)

INLET GAS PRESSURE:_________in wc

MAIN BURNER ORIFICE:__________# DMS

PILOT ORIFICE #_________OR________in diam.

INSTALLER’S SIGNATURE:

_________________________________________

MANUFACTURED BY:

SHERWOOD INDUSTRIES LTD.

6782 OLDFIELD RD. SAANICHTON, BC, CANADA V8M 2A3

March 2, 2015

www.enviro.com

ADDRESS:

_________________________________________ _________________________________________ _________________________________________

PHONE:___________________________________

C-14516

Enviro Q4 Technical Manual

Specifications and Main Features

Frequently Asked Questions

User Manual