Page 1
WARRANTY REGISTRATION
SHERWOOD INDUSTRIES IS AN ENVIRONMENTALLY RESPONSIBLE COMPANY. THIS MANUAL IS PRINTED ON RECYCLED
PLEASE KEEP THESE INSTRUCTIONS FOR FUTURE REFERENCE
PAPER.
enviro.com/warranty
PELLET STOVE
Milan
Fireplace Insert
OWNER’S MANUAL
Contact your building or fire officials about restrictions and installation
inspection requirements in your area.
PLEASE READ THIS ENTIRE MANUAL BEFORE INSTALLATION AND
USE OF THIS PELLET BURNING ROOM HEATER. FAILURE TO FOLLOW
THESE INSTRUCTIONS COULD RESULT IN PROPERTY DAMAGE,
BODILY INJURY, OR EVEN DEATH.
50-1718
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Table of Contents
Introduction..............................................................................................................3
Rating Label Location......................................................................................3
Pellet Quality................. .................................................................................3
Safety Warnings & Recommendations..........................................................................4
Specifications..............................................................................................6
Dimensions....................................................................................................6
Operating Instructions................................................................................................7
Control Board Functions..................................................................................7
Operating Your Pellet Stove.............................................................................7
Turning Your Pellet Stove Off...........................................................................8
Guidelines For Fine-Tuning For Fuel Quality........................................................8
Slider/Damper Setting....................................................................................9
Automatic Safety Features...............................................................................9
Routine Cleaning and Maintenance............................................................................10
Warranty.................................................................................................................13
Installation Data Sheet.............................................................................................14
2
Page 3
Introduction
* This manual is designed for the home owner in conjunction with the technical manual. *
Rating LabeL Location:
The rating label is located on the hopper top behind the surround panel.
PeLLet QuaLity:
Pellet quality is important, please read the following:
Your Enviro pellet stove has been designed to burn ¼” (6mm) dia wood pellets only. DO NOT
use this appliance as an incinerator. DO NOT use unsuitable and non recommended fuels,
including liquid fuels as this will void any warranties stated in this manual.
The performance of your pellet stove is greatly affected by the type and quality of wood
pellets being burned. As the heat output of various quality wood pellets differs, so will the
performance and heat output of the pellet stove.
CAUTION: It is important to select and use only pellets that are dry and free of dirt or any impurities
such as high salt content. Dirty fuel will adversely affect the operation and performance of the unit
and will void the warranty. The Pellet Fuel Industries (P.F.I.) has established standards for wood pellet
manufacturers. We recommend the use of pellets that meet or exceed these standards. Ask your dealer
for a recommended pellet type.
ASH: The ash content of the fuel and operation of your stove will directly determine the frequency of
cleaning. The use of high ash fuels may result in the stove needing to be cleaned daily. A low ash fuel
may allow longer intervals between cleaning.
CLINKERING: [clinkers are silica (sand) or other impurities in the fuel that will form a hard mass during
the burning process]. This hard mass will block the air flow through the Burn Pot Liner and affect the
performance of the stove. Any fuel, even approved types, may clinker. Check the Burn-Pot Liner daily to
ensure that the holes are not blocked with clinkers. If they become blocked, remove the liner (when the
unit is cold) and clean/scrape the clinkers out. Clean the holes with a small pointed object if required.
Refer to the section Routine Cleaning and Maintenance.
PELLET FEED RATES: Due to different fuel densities and sizes, pellet feed rates may vary. This may
require an adjustment to the slider damper setting or to the auger feed trim setting on low.
Since Sherwood Industries Ltd. has no control over the quality of pellets that you use, we assume no
liability for your choice in wood pellets.
FILLING FUEL HOPPER: Open lid on top of unit, check hopper for foreign objects, empty the bag into
the hopper, DO NOT OVER FILL, and ensure hopper lid closes completely.
Store pellets at least 36” (1 m) away from the pellet stove.
WARNING: Parts of the appliance, especially the external surfaces, will be hot to touch
when in operation so use due care and the fire gloves provided.
FLAMMABLE LIQUIDS: Never use gasoline, gasoline-type lantern fuel, kerosene, charcoal lighter
fluid, or similar liquids to start or “freshen up” a fire in the heater. Keep all such liquids well away from
the heater while it is in use.
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Page 4
Safety Warnings & Recommendations
Please read this entire Owner’s Manual before installing or operating your Enviro Pellet Stove.
Failure to follow these instructions may result in property damage, bodily injury or even death.
Any unauthorized modification of the appliance or use of replacement parts not recommended
by the manufacturer is prohibited. All national and local regulations and shall be complied with
when operating this appliance.
Caution: Do not connect to any air distribution duct or system.
Warning: Never place wood, paper, furniture, drapes or other combustible materials within clearance to
combustibles. Do not let children or pets touch it when it is hot.
To prevent the possibility of a fire, ensure that the appliance is properly installed by adhering to the
installation instructions. An Enviro dealer will be happy to assist you in obtaining information with regards
to your local building codes and installation restrictions.
FIRE EXTINGUISHER AND SMOKE DETECTION: All homes with a pellet burning stove should have at
least one fire extinguisher in a central location known to all in the household. Smoke detectors should be
installed and maintained in the room containing the stove. If it sounds the alarm, correct the cause but do
not deactivate. You may choose to relocate the smoke detection devise within the room; DO NOT REMOVE
THE SMOKE DETECTOR FROM THE ROOM.
CHIMNEY OR RUN AWAY FIRE: Call local fire department (or dial 911). Close the draft fully. Extinguish
the fire in the burn pot liner with a cup of water and close the door. Examine the flue pipes, chimney, attic,
and roof of the house, to see if any part has become hot enough to catch fire. If necessary, spray with fire
extinguisher or water from the garden hose. IMPORTANT: Do not operate the stove again until you are
certain the chimney and its lining have not been damaged.
OPERATION: The door must be kept closed when the unit is in operation to prevent fume spillage and for
proper and safe operation of the pellet stove. Also ensure all gaskets on the door are checked and replaced
when necessary. Unit hot while in operation. Keep children, clothing and furniture away. Contact
may cause skin burns.
CAUTION: When operating during adverse weather, if the unit exhibits dramatic changes in combustion
stop using the unit immediately.
FUEL: This pellet stove is designed and approved to only burn wood pellet fuel with up to 3% ash content.
Dirty fuel will adversely affect the operation and performance of the unit and may void the warranty. Check
with your dealer for fuel recommendations. THE USE OF CORDWOOD IS PROHIBITED BY LAW. Do
not burn garbage or flammable fluids such as gasoline, naptha or engine oil.
SOOT: Operation of the stove with insufficient combustion air will result in the formation of soot which will
collect on the glass, the heat exchanger, the exhaust vent system, and may stain the outside of the house.
This is a dangerous situation and is inefficient. Frequently check your stove and adjust the slider/damper
as needed to ensure proper combustion. See: “SLideR/damPeR Setting”.
CLEANING: There will be some build up of fly ash and small amounts of creosote in the exhaust. This will
vary due to the ash content of the fuel used and the operation of the stove. It is advisable to inspect and
clean the exhaust vent semi-annually or every two tons of pellets.
The appliance, flue gas connector and the chimney flue require regular cleaning. Check them for blockage
prior to re-lighting after a prolonged shut down period.
ASHES: Disposed ashes should be placed in a metal container with a tight fitting lid. The closed container
of ashes should be on a non-combustible surface, well away from all combustible materials pending final
disposal. If the ashes are disposed of by burial in soil or otherwise locally dispensed, they should be retained
in the closed container until all cinders have thoroughly cooled.
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Page 5
Safety Warnings & Recommendations
ELECTRICAL: The use of a surge protected power bar is recommended. The unit must be grounded.
The grounded electrical cord should be connected to a standard 110-120 volts (4.1 Amps), 60 hertz electrical
outlet and also must be accessible. If this power cord should become damaged, a replacement power cord
must be purchased from the manufacturer or a qualified Enviro dealer. Be careful that the electrical cord is
not trapped under the appliance and that it is clear of any hot surfaces or sharp edges. This unit’s maximum
power requirement is 500 watts.
When installing the stove in a mobile home, it must be electrically grounded to the steel chassis of the home
and bolted to the floor.
GLASS: Do not abuse the glass by striking or slamming the door. Do not attempt to operate the stove with
broken glass. The stove uses ceramic glass. Replacement glass must be purchased from an Enviro dealer.
Do not attempt to open the door and clean the glass while the unit is in operation or if glass is hot. To clean
the glass, use a soft cotton cloth and mild window cleaner, gas or wood stove glass cleaner, or take a damp
paper towel and dip into the fly ash. This is a very mild abrasive and will not damage the glass.
KEEP ASH PAN FREE OF RAW FUEL. DO NOT PLACE UNBURNED OR NEW PELLET FUEL IN ASH PAN.
A fire in the ash pan may occur.
INSTALLATION: Contact your local building or fire official to obtain a permit and any information on
installation restrictions and inspection requirements for your area.
DO NOT INSTALL A FLUE DAMPER IN THE EXHAUST VENTING SYSTEM OF THIS UNIT.
DO NOT CONNECT THIS UNIT TO A CHIMNEY FLUE SERVING ANOTHER APPLIANCE.
FRESH AIR: This unit uses large quantities of air for combustion; outside Fresh Air connection is strongly
recommended. Fresh Air must be connected to all units installed in Mobile and “Air Tight Homes” (R2000)
or where required by local codes.
Consider all large air moving devices when installing your unit and provide room air accordingly. NOTE:
Extractor fans when operating in the same room or space as the appliance may cause problems. Limited air
for combustion may result in poor performance, smoking and other side effects of poor combustion.
The stove’s exhaust system works with negative combustion chamber pressure and a slightly positive
chimney pressure. It is very important to ensure that the exhaust system be sealed and airtight. The ash
pan and viewing door must be locked securely for proper and safe operation of the pellet stove.
Do not burn with insufficient combustion air. A periodic check is recommended to ensure proper combustion
air is admitted to the combustion chamber. Setting the proper combustion air is achieved by adjusting the
slider damper located in the front of the unit under the ash pan.
Minor soot or creosote may accumulate when the stove is operated under incorrect conditions such as an
extremely rich burn (black tipped, lazy orange flames).
If you have any questions with regards to your stove or the above-mentioned information, please feel free
to contact your local dealer for further clarification and comments.
SINCE SHERWOOD INDUSTRIES LTD. HAS NO CONTROL OVER THE INSTALLATION OF YOUR
STOVE, SHERWOOD INDUSTRIES LTD. GRANTS NO WARRANTY IMPLIED OR STATED FOR THE
INSTALLATION OR MAINTENANCE OF YOUR STOVE. THEREFORE, SHERWOOD INDUSTRIES
LTD. ASSUMES NO RESPONSIBILITY FOR ANY CONSEQUENTIAL DAMAGE(S).
SAVE THIS INSTRUCTION MANUAL FOR FUTURE REFERENCE
5
Page 6
dimenSionS:
Specifications
7
27
/8"
(708mm)
1
/16"
20
(510mm)
1
/8"
15
(383mm)
7
/8" (226mm)
8
44" (1118mm)
305/16" (770mm)
15
/16"
31
(812mm)
29
1
25
/4"
(641mm)
3
/4" (756mm)
7
30
/8"
(785mm)
30"
(762mm)
Figure 1: Milan Dimensions.
1
/16"
15
(382mm)
2"
(51mm)
11
/16"
19
(500mm)
44" (1118mm)
Figure 2: Dimensions of Milan with Optional Skirt.
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Page 7
Operating Instructions
ON/OFF
FEED RATE
TRIM
COMBUSTION
BLOWER TRIM
HEAT
LEVEL
AUTO/OFF
HIGH
/LOW
MANUAL
C-11825
1
2
3
4
5
contRoL boaRd FunctionS:
1. THERMOSTAT SWITCH: Used to set the unit’s controls to one of three mode settings; manual,
high/low, or auto/off.
2. FEED RATE TRIM BUTTON: Used to change the feed rate trims
in ¼ second increments for all feed settings. When this button is
pressed, all the light will light up on the Heat Output Indicator except
5
AUTO/OFF
4
HIGH
6
5
HEAT
LEVEL
3
2
1
/LOW
MANUAL
FEED RATE
TRIM
COMBUSTION
BLOWER TRIM
ON/OFF
C-11825
Figure 3: Circuit Board Control
Panel Decal.
1
2
3
4
for the one that shows the current setting; the default setting is the
number 4 light. To adjust the setting hold the Feed Rate Trim button
down and press the Heat Level up or down buttons to adjust the
setting.
3. COMBUSTION BLOWER TRIM BUTTON: Used to change the
Combustion Blower trims in 5 volt increments for all feed settings
until it reaches line voltage. When this button is pressed, all the light
will light up on the Heat Output Indicator except for the one that
shows the current setting; the default setting is the number 2 light.
To adjust the setting hold the Combustion Blower Trim button down
and press the Heat Level up or down buttons to adjust the setting.
4. ON/OFF BUTTON: Used to turn the unit ON and OFF.
5. HEAT LEVEL ADJUSTMENT BUTTONS: When pressed, will
change the heat level setting of the unit up or down.
6. HEAT OUTPUT INDICATOR: Shows the present heat output
setting.
oPeRating youR PeLLet Stove:
PRE-BURN INSTRUCTIONS: The burn pot liner holes must be clear and the liner installed properly
against the ignitor tube for proper operation. Check the hopper for enough pellets to start the unit.
DO NOT OPERATE THE UNIT WITH THE DOOR OR ASH PAN OPEN.
Note: The thermostat mode can be changed during normal operation.
MANUAL MODE:
All control of circuit board function is adjusted at the circuit board.
To START: Press the ON / OFF button. The Heat Level Indicator will
show the Heat Level that the stove will run at after start-up and can
be adjusted but the change will not take affect until the start -up has
finished.
If this is the first time the unit has been started or the unit has run out
of fuel, the auger will need to be primed. This can be done by restarting
the unit five (5) minutes into its start-up or by putting a small hand full of pellets into the burnpot.
To OPERATE: When a fire has been established after approximately 10 - 15 minutes the unit will
switch from start up mode to run at the corresponding Heat Level setting. The convection blower (room
air blower) will turn on. The speed of this blower is controlled by the setting of the heat level output
indicator.
Figure 4: Thermostat Switch in
5
AUTO/OFF
4
HIGH
/LOW
3
MANUAL position.
MANUAL
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Page 8
Operating Instructions
HIGH/LOW MODE: (Requires a thermostat)
INITIAL START-UP: See manual mode above.
OPERATION: When the thermostat calls for heat (contacts are closed)
the stove settings are adjustable as per Manual Mode. When the
thermostat contacts open, the HEAT LEVEL and Fans will drop down to
5
AUTO/OFF
4
HIGH
/LOW
3
MANUAL
the LOW setting until the thermostat contacts close again. *The LOW
heat setting can be adjusted for different fuel qualities (see “Operating
instructiOns - cOntrOl BOard FunctiOns”). The stove will come back to
the previous HEAT LEVEL setting when the thermostat contacts close
again.
AUTO/OFF MODE: (Requires a thermostat)
INITIAL START-UP: See manual mode above.
OPERATION: When the thermostat contacts close, the unit will light
Figure 5: Thermostat Switch in
HIGH/LOW position.
5
AUTO/OFF
4
HIGH
/LOW
3
MANUAL
automatically. Once up to temperature, the stove operates the same
as in MANUAL. When the thermostat contacts open, the stove’s HEAT
LEVEL and Fans will drop down to the LOW setting for 30 minutes. If
Figure 6: Thermostat Switch in
AUTO/OFF position.
the thermostat contacts close within the 30 minutes, the HEAT LEVEL will return to the previous MANUAL
setting. If the thermostat contacts remain open the stove automatically begins its shutdown routine. The
ON / OFF button can be presses at any time the the stove will immediately shut down. The stove will relight when the thermostat contacts close again.
tuRning youR PeLLet Stove oFF:
• MANUAL and HI / LOW mode: To turn the unit OFF, simply press the ON / OFF button. This will stop
the feed of pellets. The blowers will continue to operate and cool the stove down. When cool enough,
the stove will turn off.
• AUTO / OFF mode: To turn the unit OFF, turn the thermostat down or off. NOTE: The unit will run on
low for three (3) minutes before it turns off.
DO NOT unplug unit while Combustion fan is operating.
This may lead to smoke escaping from the stove.
guideLineS FoR Fine-tuning FoR FueL QuaLity:
Due to fuel quality the slider damper and control board trims may need to be fine-tuned.
1. If the unit builds up on all settings, the slider damper rod should be pulled out in small increments to
give the unit more air.
2. If the unit has excesses ash build-up in the liner on the lower feed settings, the Combustion Blower
Trim should be increased one setting at a time until the problem improves (Factory Setting is #2).
3. If the fire is going out on low because the airflow is too great, the Combustion Blower Trim can be
lowered to the #1 setting.
4. If the stove has excesses ash build-up in the liner on the higher settings the Feed Rate Trim should be
trimmed down a setting at a time until the problem improves (Factory setting is #4).
5. If you need more heat and the fuel has long pellets, the majority are over 1” (2.5cm) in length, the
Feed Rate Trim can be moved up to the #5 setting. NOTE: Only do this if the fuel burns without
building up.
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Operating Instructions
SLideR/damPeR Setting:
This is used to regulate the airflow through the pellet stove.
THE SLIDER / DAMPER MUST BE SET AT TIME OF INSTALLATION.
A Qualified Service Technician or Installer must set the Slider Damper.
• If the fire should happen to go out and the heat
output indicator has been set on the lowest setting,
the Slider Damper should be moved to the left slightly,
lessen the air flow into the firebox.
• If, after long periods of burning, the fire builds up
and overflows the burn pot or there is a build up of
clinkers, this would be a sign that the pellet quality is
poor, this requires more primary air, the slider damper
must be moved to the right to give the fire more air.
The easiest way to make sure that an efficient flame
is achieved is to understand the characteristics of the
fire.
• A tall, lazy flame with dark orange tips requires
more air – Push Right
• A short, brisk flame, like a blowtorch, has too much
air – Push Left
• If the flame is in the middle of these two
characteristics with a bright yellow/orange, active
flame with no black tips then the air is set for proper
operation.
The combustion exhaust blower is a variable speed
blower controlled by the heat output setting. This
blower will increase or decrease the blower speed as
the heat output setting is turned up or down.
SPECIAL NOTES:
Pellet quality is a major factor in how the pellet stove
will operate. If the pellets have a high moisture content or ash content the fire will be less efficient and
has a higher possibility of the fire building up and creating clinkers (hard ash build-up). If this happens,
move the Slider / Damper to the right slightly to increase the air flow to the fire.
Less Air
More Air
Figure 7: Slider / damper positions.
Figure 8: Efficient Flame.
automatic SaFety FeatuReS:
Your pellet Stove has the following safety features:
A) The stove will shut off when the fire goes out and the exhaust temperature drops below 120 °F
(49°C).
B) The stove has a high temperature safety switch. If the temperature on the hopper reaches 200 °F
(93 °C) the auger will automatically stop and you will get a #2 ash code, and the stove will shut off
when the exhaust temperature cools. If this happens call your local dealer to reset the 200 °F (93 °C)
high limit switch. FIND THE REASONS WHY THE UNIT OVERHEATED.
C) The unit is equipped with a vacuum switch to monitor the venting and the build up of ash in the burn
pot; if either becomes blocked the vacuum switch will turn off the auger and the stove will shut off.
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Page 10
Routine Cleaning and Maintenance
The following list of components should be inspected and maintained routinely to ensure that the
appliance is operating at its optimum and giving you excellent heat value:
2-3 Days / Weekly Semi-annually or 2 Tons of Fuel
Burn Pot and Liner Fresh Air Intake
Door Latch Exhaust Passages
Door Glass Exhaust Vent
Ash pan and Door gaskets Blower Mechanisms
Ash Pan Behind firebox liners
Heat exchanger All Hinges
Inside Firebox Post Season Clean-up
BURN POT AND LINER (2-3 days)
Cleaning of the burn pot and liner must only be done when stove
is cold. To remove the burn pot and burn pot liner, open the door
located on the right-hand side of the stove. Swing the door open.
Lift the liner from the burn pot. Lift the burn pot from the firebox
by gently lifting up the front of the burn pot, then sliding the
assembly from the air intake tube and the ignitor cartridge.
This is the ‘pot’ where the pellets are burned. Every two to three
days (when the unit is cold), remove the burn-pot liner from the
stove and inspected it to ensure proper air flow through the liner.
Failure to keep the liner clean may cause a build up of fuel
past the burn pot liner and up the drop tube. This will
cause the auger to jam and may result in pellets burning
in the drop tube and hopper. Using a metal scrapper, remove
material that has accumulated or is clogging the liner’s holes.
Then dispose of the scrapped ashes from the liner and from inside the burn-pot. Place the burn-pot back
into the stove, making sure that the pipes are properly inserted into the burn pot. Place the liner back
into the burn-pot, making sure that the ignitor hole in the liner is aligned with the ignitor tube. Pushing
the liner up against the ignitor tube.
If, after long periods of burning, the fire continually builds up and overflows the burn pot or there is a
build up of clinkers, this is an indication that the pellet fuel quality is poor or the stove may need cleaning.
Check the stove for ash build up (clean if required) and adjust the slider / damper to produce the proper
clean combustion.
TOOLS REQUIRED TO CLEAN UNIT
• Torx T-20 Screwdriver • Brush
• 5/16” Wrench or Socket • Soft Cloth
• Vacuum with fine filter bag
Burn Pot Liner
Ignitor
Air Intake
Tube
Burn Pot
Figure 9: Burn pot assembly.
DOOR LATCH (2-3 days)
Check the door latch every time the door is opened or closed to ensure proper engagement.
DOOR GLASS CLEANING (When needed)
Cleaning of the glass must only be done when stove is cold. Open the door by lifting the handle. The glass
can be cleaned by wiping down the outside and inside of the glass with a dry soft cloth.
If the glass has build up that can not be removed with only the cloth, clean the glass using paper towel
and a glass cleaner, a special glass cleaner can be purchased through most dealers. If a glass cleaner
is not available, use a damp paper towel dipped in fly ash to clean the glass. After the glass has been
cleaned use the dry soft cloth to wiping down the outside and inside of the glass.
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Page 11
Routine Cleaning and Maintenance
ASH PAN AND DOOR GASKETS (weekly)
After extended use the gasketing may come loose. To repair this, glue the gasketing on using hightemperature fiberglass gasket glue available from your local ENVIRO dealer. This is important to maintain
an airtight assembly.
ASH PAN (2-3 days)
The ash pan is located under the door. To remove the ash pan, simply turn the latch with a large standard
blade screwdriver and pull out towards the front. Dump the ashes into a metal container stored away
from combustibles. Vacuum the ash pan and inside the firebox. CAUTION: BECAUSE THE FLY ASH IS
VERY FINE, THE USE OF A FINE FILTER VACUUM BAG WILL BE REQUIRED TO PREVENT ASH FROM
BEING BLOWN BACK INTO THE ROOM. Please pay special attention that there are no hot ashes in the
firebox or there could be a possibility of a fire hazard inside the vacuum cleaner. Place all hot ashes into
a non-combustible container.
Monitor the ash level every week. Remember that different pellet fuels will have different ash contents.
Ash content is a good indication of fuel efficiency and quality. Refer to “intrOductiOn - saFety Warnings
and recOmmendatiOns” for disposal of ashes. It is important to latch the ash pan tightly when re-
installing it.
DO NOT PLACE UNBURNED OR RAW PELLET FUEL IN ASH PAN.
HEAT EXCHANGER (weekly)
Clean away any fly ash that may have collected on the heat exchanger by opening the door and brushing
off the ns on the inside of the rebox. As different types of pellets produce different amounts of ash,
cleaning of the fins should be done on a regular basis to enable the unit to run efficiently.
FRESH AIR INTAKE (season)
Inspect periodically to be sure that it is not clogged with any foreign materials.
EXHAUST PASSAGES (season)
Removal of the firebox backing for biannual cleaning (refer to Figure 10):
• Open the door by lifting the handle.
• Remove the burn pot and burn pot liner.
• Lubricate all screws with penetrating
oil.
• Remove the two (2) screws that hold each
brick liner retainer in place. Remove side
brick liners by sliding them forward then
out.
• Pull the center panel out.
• Vacuum and clean thoroughly.
Installation of firebox backing:
• Insert center panel with backing.
• Place the two (2) side panels back into the
firebox and reinstall the two (2) retainers
using two (2) screws on each side.
• Replace the burn pot and burn pot liner
• Close the glass door and secure.
Figure 10: Firebox Components Removal.
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Page 12
Routine Cleaning and Maintenance
EXHAUST VENT (season)
This vent should be cleaned every year or after two (2) tons of pellets. We recommend contacting your
dealer for professional cleaning. To clean the vent pipe, run a chimney cleaning brush through the pipe.
Open the bottom of the “T” to dump the ash, then vacuum as much of the ash out of the vent pipe as
possible.
BLOWER MECHANISMS (season)
Unplug the stove and pull out the unit to access the two blowers. Vacuum all dust from motors and
lubricate the convection motor. Check gaskets and replace if needed.
ALL HINGES (season)
Check all the hinges on the unit to ensure proper movement.
POST SEASON CLEAN-UP
Once you are finished using the pellet appliance for the season, run the unit out of fuel and unplug the
stove for added electrical protection. It is very important that the stove be cleaned and serviced as stated
above.
CLEANING SURFACES
Enamel finishes and painted surfaces can be wiped down with a soft damp cloth. The paint on the firebox
panels may discolour or peel. This is due to extreme conditions applied to the paint and is in no way
covered by warranty.
FIREBOX PANEL
All surfaces should be brushed off periodically.
REPLACING DOOR GLASS
It is recommended that your ENVIRO dealer replace the glass if broken.
The door glass is made of high temperature PYRO CERAMIC 5 mm thick. The panel is 18.5 x 13.5 inches
(470 mm x 343 mm) and must be replaced with (PART # 50-1400). Substitute materials will not be
permitted.
12
Page 13
Warranty for Enviro Pellet Products
Sher wood Industries Ltd. (“Sherwood ”) hereby warrants, subject to the terms and
conditions herein set forth, this product against defects in material and workmanship
during the specified warranty period starting from the date of original purchase at retail.
In the event of a defect of material or workmanship during the specified warranty period,
Sherwood reserves the right to make repairs or to assess the replacement of a defective
product at Sherwood’s factory. The shipping costs are to be paid by the consumer.
All warranties by Sherwood are set forth herein and no claim shall be made against
Sherwood on any oral warranty or representation.
Conditions
A completed warranty registration must be submitted to Sherwood within 90 days
of original purchase via the online warranty registration page or via the mail-in
warranty registration card provided. Have the installer fill in the installation data
sheet in the back of the manual for warranty and future reference.
This warranty applies only to the original owner in the original location.
The unit must have been properly installed by a qualified technician or installer, and
must meet all local and national building code requirements.
The warranty does not cover removal and re-installation costs.
Sherwood Industries Ltd. reserves the right to make changes without notice.
Sherwood Industries Ltd. and its employees or representatives will not assume
any damages, either directly or indirectly caused by improper usage, operation,
installation, servicing or maintenance of this appliance.
A proof of original purchase must be provided by you or the dealer.
Exclusions
An expanded list of exclusions is available at www.enviro.com/help/warranty.html
This warranty does not cover:
Damage as a result of improper usage or abuse.
Damage caused from over-firing due to incorrect setup or tampering.
Damage caused by incorrect installation.
To the Dealer
Provide name, address and telephone number of purchaser and date of purchase.
Provide date of installation. Name of installer and dealer. Serial number of the
appliance. Nature of complaint, defects or malfunction, description and part # of any
parts replaced.
To the Distributor
Sign and verify that work and information are correct.
Sherwood Industries Ltd.
6782 Oldfield Road, Victoria, BC . Canada V8M 2A3
Online warranty registration: www.enviro.com/warranty/
Category One Year Two Year Limited Lifetime (7yr)
Parts 1 & Labour
Firebox Brick Panels
Firebox
Heat Exchanger
Burn Pot
Firebox Liner Panels
Ceramic Glass
Pedestal / Legs
Surround Panels
Exterior Panels
Electrical Components
Steel Brick Liner
Exterior Surface Finishing
2
(excluding finish )
(excluding finish )
(excluding finish )
Parts only
Up to 5 years
3
1
Second replacement part – 1 year, labour not included
2
Glass is covered only for thermal breakage
3
Exterior Surface finishing covers Plating, Enamel or Paint and excludes colour changes, chipping, and fingerprints
Cast Agitator: 1 year for pellet. Not covered when burning alternative fuels. (Cast agitators are a consumable item)
January 2012
13
Page 14
Installation Data Sheet
The following information must be recorded by the installer for warranty purposes and future reference.
NAME OF OWNER:
_________________________________________
ADDRESS:
_________________________________________
_________________________________________
_________________________________________
PHONE:___________________________________
MODEL:___________________________________
SERIAL NUMBER:___________________________
DATE OF PURCHASE: _____________ (dd/mm/yyyy)
NAME OF DEALER:
_________________________________________
ADDRESS:
_________________________________________
_________________________________________
_________________________________________
PHONE:___________________________________
NAME OF INSTALLER:
_________________________________________
DATE OF INSTALLATION:___________(dd/mm/yyyy)
MAGNEHELIC AT INSTALL:___________________
INSTALLER’S SIGNATURE:
_________________________________________
MANUFACTURED BY:
SHERWOOD INDUSTRIES LTD.
6782 OLDFIELD RD. SAANICHTON, BC, CANADA V8M 2A3
www.enviro.com
January 27, 2012
ADDRESS:
_________________________________________
_________________________________________
_________________________________________
PHONE:___________________________________
C-13849
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