Enviro EX32, EX35 Owner's Manual

WARRANTY REGISTRATION

enviro.com/warranty

EX32

I PI GA S F I R E PL ACE I N S E R T

OWNER’S MANUAL

WARNING: If the information in this manual is not followed exactly, a

re or explosion may result causing property damage, personal injury

or loss of life. Installation and service must be performed by a qualied

4001609

Version Française: www.enviro.com/fr.html

installer, service agency or the gas supplier.

1

50-3520

Safety Precautions

WARNING:
FIRE OR EXPLOSION HAZARD

Failure to follow safety warnings exactly could result in serious

injury, death, or property damage.

- Do not store or use gasoline or other ammable vapors and

liquids in the vicinity of this or any other appliance.

- WHAT TO DO IF YOU SMELL GAS

• Do not try to light any appliance.

• Do not touch any electrical switch; do not use any phone in your
building.

• Leave the building immeadiately.

• Immeadiately call your gas supplier from a neighbor’s phone.
Follow the gas supplier’s instructions.

• If you cannot reach your gas supplier, call the re
department.

- Installation and service must be performed by a qualied

installer, service agency or the gas supplier.

INSTALLER:

Leave this manual with the appliance.

CONSUMER:

Retain this manual for future reference.

This appliance is only for use with the type of gas indicated on the rating plate. This

appliance is not convertible for use with other gases, unless a certied kit is used.

Massachusetts installations (Warning): This product must be installed by a licensed plumber or

gas tter when installed within the Commonwealth of Massachusetts. Other Massachusetts code

requirements: Flexible connector must not be longer than 36in., a shut off valve must be installed;
only direct vent sealed combustion products are approved for bedrooms/bathrooms. A carbon

monoxide detector is required in all rooms containing gas red direct vent appliances. The replace
damper must be removed or welded in the open position prior to installation of a replace insert.

2

Safety Precautions

HOT GLASS WILL

CAUSE BURNS

DO NOT TOUCH GLASS

UNTIL COOLED.

NEVER ALLOW CHILDREN

TO TOUCH GLASS.



A barrier designed to reduce the risk of burns from the
hot viewing glass is provided with this appliance and shall

individuals.

FOR SAFE INSTALLATION AND OPERATION OF YOUR “ENVIRO” HEATER,
PLEASE CAREFULLY READ THE FOLLOWING INFORMATION:

• All ENVIRO gas-red appliances must be installed in
accordance with their instructions. Carefully read all the
instructions in this manual rst. Consult the building

authority having jurisdiction to determine the need for a
permit prior to commencing the installation.

• NOTE: Failure to follow these instructions could cause

a malfunction of the replace, which could result in death,

serious bodily injury, and/or property damage.

• Failure to follow these instructions may also void your
re insurance and/or warranty.

GENERAL

• Installation and repair should be done by a qualied

service person. The appliance should be inspected before

the rst use and, at least, annually by a qualied service

person. More frequent cleaning may be required due to

excessive lint from carpeting, bedding material, etc. It

is imperative the control compartments, burners and

circulating air passageways of the appliance be kept

clean.

• Due to high temperatures, the appliance should be
located out of high trafc areas and away from furniture

and draperies.

Children and adults should be alerted to the

hazards of high surface temperatures and should
stay away to avoid burn or clothing ignition.

• Young children should be carefully supervised when

in the same room as the appliance. Toddlers, young
children and others may be susceptible to accidental
contact burns. A physical barrier is recommended if there

are at risk individuals in the house. To restrict access to a
replace or stove install an adjustable safety gate to keep
toddlers, young children and other at risk individuals out of

the room and away from hot surfaces. Any safety screen,
guard, or barrier removed for servicing an appliance must
be replaced prior to operating the appliance.

• Clothing or other ammable materials should not be

placed on or near the appliance.

• A barrier designed to reduce the risk of burns from the

hot veiwing glass is provided with this appliance and shall

be installed for the protection of children and other at-risk
individuals. If the barrier becomes damaged, the barrier

shall be replaced with the manufacturer’s barrier for this
appliance

FOR YOUR SAFETY

• Installation and service must be performed by a qualied

installer, service agency or gas supplier.

• This installation must conform to local codes or, in the
absence of local codes, with the National Fuel Gas Code,
ANSI Z223.1/NFPA 54, or the Natural Gas and Propane
Installation Code, CSA B149.1.

• To prevent injury, do not allow anyone who is unfamiliar

with the stove to operate it.

• To prevent injury, if the pilot or pilot and burners

have gone out on their own, open the glass door and
wait 5 minutes to air out before attempting to re­light the stove.

• Always keep the area around these appliances clear of
combustible material, gasoline and other ammable liquids

and vapours.

• These appliances should not be used as a drying rack for
clothing or for hanging Christmas stockings/decorations.

• Due to the paint curing on the stove, a faint odor and slight

smoking will likely be noticed when the stove is rst used.
Open a window until the smoking stops.

Always connect this gas stove to a vent system and vent to

the outside of the building envelope. Never vent to another
room or inside the building. Make sure the specied vent

pipe is used, properly sized and of adequate height to

provide sufcient draft. Inspect the venting system annually
for blockage and signs of deterioration.

WARNING: Failure to position the parts in accordance

with the diagrams in this booklet, or failure to use only
parts specically approved with this appliance, may result in

property damage or personal injury.

WARNING: Do not operate with the glass front removed,
cracked or broken. Replacement of the glass should be done
by a licensed or qualied service person.

• Never use solid fuels such as wood, paper, cardboard, coal,
or any ammable liquids, etc., in this appliance.

• Do not use this appliance if any part has been under water.
Immediately call a qualied service technician to inspect the

appliance and to replace any part of the control system or
any gas control which has been under water.

• Do not abuse the glass by striking it or slamming the door

shut.

• If the EX32 unit is pulled out of its installation, and the
vent-air intake system is disconnected for any reason,
ensure that the vent-air intake pipes are reconnected and
re-sealed in accordance to the instructions noted in

InstallatIon - VentIng.

InItIal

3

Table of Contents

Safety Precautions...........................................................................................................2

Table of Contents.............................................................................................................4

Codes And Approvals.......................................................................................................5

Specications..................................................................................................................6

Rating Label Location...........................................................................................6

Dimensions..........................................................................................................6

Install Depths.......................................................................................................6

EX32 Options Dimensions......................................................................................7

Operating Instructions.....................................................................................................8

Lighting and Turning Off Instructions.....................................................................8

Venturi Adjustment...............................................................................................9

Normal Sounds During Operation.........................................................................9

Remote Control Operations...................................................................................9

System Description.............................................................................................10

Technical Data....................................................................................................10

Transmitter..............................................................................................10

Integrated Fireplace Controller (IFC).....................................................................11

Operating Procedure...........................................................................................12

Maintenance And Service................................................................................................16

Cleaning the Painted Surfaces..............................................................................16

Glass Door Removal............................................................................................16

Cleaning the Glass..............................................................................................17

Cleaning the Firebox...........................................................................................16

Replacing the Glass.............................................................................................17

Check Pilot and Burner Flames.............................................................................17

Burner Removal..................................................................................................18

Ember Lights - Bulb Replacement.........................................................................19

Top Light - Bulb Replacement................................................................................19

Fuel Conversion..................................................................................................20

Initial Installation...........................................................................................................22

Clearances to Combustibles.................................................................................22

Minimum Fireplace Size.......................................................................................22

Venting...............................................................................................22

Exhaust Restrictor...............................................................................................24

Installing the EX32..............................................................................................24

Zero Clearance Fireplace Installation...................................................................27

Electrical Requirements.......................................................................................27

Gas Line Connection...........................................................................................29

Adjusting The Pilot Flame....................................................................................30

Secondary Installation....................................................................................................31

Optional Base Shelf & Riser..................................................................................31

Surround Panel Installation.................................................................................32

Optional 3 and 4 sided Trimmable Panels...............................................................33

Log Set Installation............................................................................................34

Trouble Shooting............................................................................................................37

Parts List.......................................................................................................................40

Parts Diagram - Components..........................................................................................41

Notes....................................................................................................................................42

Warranty.......................................................................................................................43

Installation Data Sheet...................................................................................................44

4

Codes And Approvals

DIRECT VENT: This type is identied by the sufx DV. This appliance draws all of its air for combustion from

outside the dwelling, through a specially designed vent pipe system.

This appliance has been tested and approved for installations from 0 feet to 4500 feet (1372 m) above sea level.

In the USA: The appliance may be installed at higher altitudes. Please refer to your American Gas Association

guidelines which state: the sea level rated input of Gas Designed Appliances installed at elevations above 2000
(610 m) feet is to be reduced 4% for each 1000 feet (305 m) above sea level. Refer also to local authorities
or codes which have jurisdiction in your area regarding the de-rate guidelines.

In Canada: When the appliance is installed at elevations above 4500 feet (1372 m), the certied high altitude

rating shall be reduced at the rate of 4% for each additional 1000 feet (305 m).

• This appliance has been tested by INTERTEK and found to comply with the established VENTED GAS
FIREPLACE HEATER standards in CANADA and the USA as follows:

DIRECT VENTED GAS FIREPLACE INSERT HEATER

TESTED AND LISTED TO: ANSI Z21.88-2016/CSA 2.33-2016 VENTED GAS FIREPLACE HEATERS

CAN/CGA 2.17-M91 (R2009) GAS FIRED APPLIANCES FOR HIGH ALTITUDES BY OMNI-TEST LABORATORIES

CSA P.4.1-2015 TESTING METHOD FOR MEASURING ANNUAL FIREPLACE EFFICIENCY

This ENVIRO EX32 Fireplace Insert:

• Has been certied for use with either natural or propane gases. (See rating label.)

• Is not for use with solid fuels.

• Is approved for bedroom or bed sitting room. (IN CANADA: must be installed with a permanent wall thermostat
for bedroom installations. Consult the authority having local jurisdiction in your area. IN USA: see current ANSI
Z223.1 for installation instructions.)

• Must be installed in accordance with local codes. If none exist, use current installation code CAN/CGA B149 in
Canada or ANSI Z223.1/NFPA 54 in the USA.

• Must be properly connected to an approved venting system and not connected to a chimney ue serving a
separate solid-fuel burning appliance.

• Is not approved for closet or recessed installations.

IMPORTANT NOTICE (Regarding rst re up): When the unit is turned on for

the rst time, it should be turned onto high without the fan on for the rst 4
hours. This will cure the paint, logs, gasket material and other products used in
the manufacturing process. It is advisable to open a window or door, as the unit
will start to smoke and can irritate some people. After the unit has gone through
the rst burn, turn the unit off, let the unit get cold then remove the glass door
and clean it with a good gas replace glass cleaner, available at your local ENVIRO

dealer. See “Door remoVal” and “CleanIng the glass” sections.

COLD CLIMATES:

NOTE: In cold climates, additional insulation may be used on some venting. It is

recommended in cold climates to wrap the exhaust and intake venting for the nal

few feet before termination.

5

19

13
16

"

504

28

5
8

" [728]

14

7
8

"

377

25

5

16

" [643]

27

1
2

" [699]

18

1
8

" [460]

13

3

16

"

336

14

1
4

"

363

17

5
8

" [447]

21

3

16

"

538

16" [406]

18

1
2

"

469

Specifications

Rating LabeL Location:

The rating label is located in the bottom of the unit.

Dimensions:

*Shown with

Contemporary

surround*

instaLL Depth:

The EX32 has a minimum install depth of 16” (406mm). The table below shows what depth of

install is required with each surround panel.

Surrround Panel Required Install Depth

Contemporary

Extruded Plus

Borderview Plus

Modern Plus

6

Figure 1: EX32 Exterior Dimensions.

Extruded

Borderview

Table 1: Install Depths

16” (406mm)

17 1/4” (438mm)

Specifications

39

5
8

"

41

5
8

"

25"

27

3
8

"

Figure 2: EX32 Contemporary Surround with Base Shelf and Riser.

Table 2: EX32 Options Dimensions.

Contemporary Surround Extruded Surround

Height 25” (635mm) 25” (635mm)

7

Width 39

Trimmable

Surround

/8” (1013 mm) 39 7/8” (1013 mm)

Height Width

38” (965mm) 46” (1168mm)

Base Shelf Base Shelf Riser

Height 1 ⅝” (41mm) 2 ⅛” (54mm)

Width 41

Depth Bottom 4 ⅞” (112mm); Top 3

5

/8” (1057mm) 40 1/4” (1022mm)

13

/16” (97mm) 3 11/16” (94mm)

Table 3: Elite Surround Options

Surround Borderview Plus Borderview Plus

Height 26.125” (665mm) 26.125” (665mm)

Width 40” (1016mm) 40” (1016mm)

Surround Borderview Plus 4-Sided Modern Plus

Height 31” (785mm) 25.375” (645mm)

Width 40” (1016mm) 38.5” (725mm)

Surround Extruded Plus E30 Hearth Riser

Height 26.125” (665mm) 2” (50mm)

Width 40” (1016mm) 43.5” (1105mm)

7

Operating Instructions

For Your Safety, Read Safety Precautions And Lighting Instructions Before Operating

WARNING: IF YOU DO NOT FOLLOW THESE INSTRUCTIONS EXACTLY A FIRE OR EXPLOSION

MAY RESULT, CAUSING PROPERTY DAMAGE, PERSONAL INJURY OR LOSS OF LIFE.

Lighting anD tuRning off instRuctions:

FOR YOUR SAFETY READ BEFORE OPERATING

WARNING:IF YOU DO NOT FOLLOW THESE INSTRUCTIONS EXACTLY, A FIRE OR EXPLOSION

MAY RESULT CAUSING PROPERTY DAMAGE, PERSONAL INJURY OR LOSS OF LIFE.

A. This appliance is equipped with an ignition device
which automatically lights the pilot. Do not try to
light the pilot by hand.
B. BEFORE OPERATING smell all around the
appliance area for gas. Be sure to smell next to the
floor because some gas is heavier than air and will
settle on the floor.
WHAT TO DO IF YOU SMELL GAS:
Do not try to light any appliance.
Do not touch any electrical switch; do not use any
phone in your building.
Immediately call your gas supplier from a
neighbor’s phone. Follow the gas supplier’s
instructions.
If you cannot reach your gas supplier, call the
fire department.

OPERATING INSTRUCTIONS

C. Use only your hand to push in or
turn the gas control knob. Never
use tools. If the knob will not push
in or turn by hand, don’t try to
repair it, call a qualified service
technician. Force or attempted
repair may result in a fire or
explosion.
D. Do not use this appliance if any
part has been under water.
Immediately call a qualified service
technician to inspect the appliance
and to replace any part of the
control system and any gas control
which has been under water.

1. STOP! Read the safety information above on this label.

2. Read the owner's manual including the section on
"Remote Control" operation.

3. Set the thermostat to the lowest setting.

4. Turn off all electric power to the appliance.

5. Do not attempt to light the pilot by hand.

6. Wait five (5) minutes to clear out any gas. Then smell for
gas, including near the floor. If you smell gas, STOP!
Follow "B" in the safety information above on this label.
If you don't smell gas, go to the next step.

7. Turn on all electric power to the appliance.

8. Using the remote control, set
thermostat to desired setting, or
press the ON/OFF key on the
remote. "ON" will be indicated on the
display of the remote and an audible
"beep" will be heard at the unit to
indicate the command has been
received.

Blue LCD Display

9. This appliance is equipped with a
completely automatic ignition and
lighting control. The control will
attempt to light the pilot several
times if necessary. If it is
unsuccessful, it will discontinue
operations. If the appliance will
not operate, follow the
instructions "To Turn Off Gas To
Appliance" and call your service
technician or gas supplier.

ON/OFF Key

Blue LCD Display

Thermostat Key
Mode Key

ON/OFF Key

THERMOSTAT Key

UP/DOWN Arrow Key

MODE Key

UP/Down
Arrow Key

TO TURN OFF GAS TO APPLIANCE

1. Set thermostat to lowest setting, or press the ON/OFF Key. "OFF" will be indicated on the display
and an audible "Beep" will be heard at the unit to indicate the command has been received.

2. Turn off all electric power to the appliance if service is to be performed.

C-12455

8

Figure 3: Lighting instruction label.

Operating Instructions

VentuRi aDjustment:

The venturi adjustment lever is located on the right side of the unit, below the door (see Figure 4).

The venturi allows the amount of air coming into the replace to be adjusted in order to accommodate

different climates and venting arrangements. Start the pilot and then the burner. Make sure the pilot
ame is burning normally and none of the burner ports are plugged. Let the replace burn for roughly
fteen (15) minutes and then examine the ames. The ideal ame will be blue at the base and light

orange above. The ames should be of medium height. If
the ames look like this, no venturi adjustment is needed.
If the ames are fairly short and mostly blue, the replace

Less Air

Figure 4: Adjusting the venturi air setting.

More Air

is getting too much air. Therefore, the air shutter should

be closed (push left) slightly until the correct ames are
achieved. Flames that are very orange, with tall dark
stringy tips are not getting enough air. Open (push right)
the venturi until the ames clean up. If the venturi is
opened, then closed all the way, and the correct ames

cannot be attained, turn off the gas and contact the
dealer.

Warning: Incorrect venturi adjustment may lead to improper combustion, which is a safety hazard.
Contact the dealer if there is any concern about the venturi adjustment.

Operating Instructions

noRmaL sounDs DuRing opeRation:

Component Sound & Reason

Fire Box Creaking when heating up or cooling down.

Burner Light pop or poof when turned off; this is more common with LP units.

Pilot Flame Quiet whisper while the pilot ame in on.

Blower / Fan Air movement that increases and decreases with the speed of the blower.

Gas Control Valve Dull click when turning on or off, this is the valve opening and closing.

IFC Beeps when remote control buttons are pressed.

Table 4: Normal Sound

Remote contRoL opeRations:

The Proame 2 GTMFLSA is a modular remote control system that directs the functions of the EX32.
The Proame 2 GTMFLSA is congured to control the on/off main burner operation, its ame levels and
provides on/off and Smart thermostatic control of the appliance. The system controls a remotely actuated

top light, as well as bottom lights and fan speed each through six (6) levels.

9

Operating Instructions

Blue Back lit LCD display

UP/D O W N Arrow Key

ON/OFF Key

THERMOSTAT Key

MODE Key

system DescRiption:

The Proame 2 Remote Control System consists of two (2) elements:

1. Proame 2 Transmitter.

2. Integrated Fireplace Controller (IFC) and wiring harness to connect to the gas valve, stepper motor

battery holder, convection fan, and lights.

ATTENTION!

- TURN “OFF” THE MAIN GAS SUPPLY OF THE APPLIANCE DURING INSTALLATION OR
MAINTENANCE OF THE IFC.

- TURN “OFF” MAIN GAS SUPPLY TO THE APPLIANCE PRIOR TO REMOVING OR REINSERTING
THE BATTERIES IN THE BATTERY HOLDER

technicaL Data

Transmitter (Remote Control):

Supply voltage: 4.5 V (three 1.5 V AAA batteries)
Radio frequency: 315 MHz

Integrated Fireplace Controller (IFC):

Supply voltage: AC IN - 120 V / 60 Hz
Battery Backup IN - 6 Vdc - 200mA (four 1.5 V AA batteries)
Spark voltage / frequency: >10kV / 1Hz
Comfort modulating fan: 120 V / 60 Hz / 2A
Auxiliary: 120 V / 60 Hz / 5A

tRansmitteR:

The Proame 2 Transmitter is a remote control with a blue backlit lcd display. It uses a streamline design with
a simple button layout and informative lcd readout (Figure 5). The Transmitter is powered by three (3) AAA
type batteries. A Mode Key is provided to Index between the features and a Thermostat Key is used to turn
on/off or index through Thermostat functions (Figure 5 & 6).

Figure 5: Proame 2 Transmitter.

10

Low battery alarm

Key Lock

Room

Temperature

Dimmer ON

Set Point

Temperature/Level/State

Flame ON

Thermostat OFF/
ON/SMART

Comfort fan

Transmission

Split Flow

Aux ON

CPI mode

Operating Instructions

[Not used oN eX32]

integRateD fiRepLace contRoLLeR (ifc):

The Proame 2 IFC (Figure 7) connects directly to the gas valve, stepper motor, pilot, covection fan, and accent
lights with wiring harnesses. The IFC is mainly powered by 120 VAC but can also run off a battery backup four
(4) AA type batteries for shorter periods of time. The IFC accepts commands via radio frequency from the
Transmitter to operate the appliance in accordance with the particular Proame 2 system conguration. The
IFC has a red reset button at the front right corner that is used is to synchronize the Transmitter when using
the for the rst time, or after the batteries have been replaced.

Figure 6: Proame 2 Transmitter LCD Screen.

Reset Button

Figure 7: Integrated Fireplace Controller

11

Operating Instructions

Room Temperature

Set Temperature

Thermostat ON

opeRating pRoceDuRe:

Initializing The System For The First Time

Install the four (4) AA batteries into the IFC battery holder. Note the polarity of the battery and insert into the battery
bay as indicated on the body of the battery holder. Press and release the reset button (see Figure 7).

The IFC will “beep” three (3) times to indicate that it is ready to synchronize with a Transmitter. Install the three (3)

AAA type batteries in the Transmitter battery bay, located on the base of the Transmitter. With the batteries already

installed in the Transmitter, push the ‘ON’ button. The IFC
will “beep” four (4) times to indicate the Transmitter’s

command is accepted and sets to the particular code of
that Transmitter. The system is now initialized.

Temperature Indication Display

With the system in the “OFF” position, press the
Thermostat Key and the Mode Key at the same time.
Look at the LCD screen on the transmitter to verify that
a °C or °F is visible to the right of the Room Temperature
display (see Figure 8).

Turn on the Appliance

Press the ON/OFF Key on the Transmitter. The Transmitter display will show all active Icons on the screen. A single
“beep” from the Receiver will conrm reception of the command and will commence to rst ignite the pilot light,
followed by the main burner. This should take about 10 seconds to complete.

Figure 8: Remote Control Display in Farenheit and Celcius.

Turn off the Appliance

Press the ON/OFF Key on the Transmitter. The Transmitter LCD display
will only show the room temperature and Icon (see Figure 9). A single
“beep” from the IFC conrms reception of the command and both the

pilot light (if the unit is not set to continuous pilot) and main burner will
turn off.

Room Thermostat (Transmitter Operation)

The Remote Control can operate as a room thermostat. The thermostat

can be set to a desired temperature to control the comfort level in a

room. To activate this function, press the Thermostat Key (see Figure

5). The LCD display on the Transmitter will change to show that the
room thermostat is “ON” and the set temperature is now displayed (see
Figure 9). To adjust the set temperature, press the Up or Down Arrow
Keys until the desired set temperature is displayed on the LCD screen

of the Transmitter.

Smart Thermostat (Transmitter Operation)

The Smart Thermostat function adjusts the ame height in

accordance to the difference between the set point temperature
and the actual room temperatures. As the room temperature

gets closer to the set point the Smart Function will modulate
the ame down. To activate this function, press the Thermostat
Key (Figure 5) until the word “SMART” appears to the right
of the temperature bulb graphic (Figure 10). To adjust the
set temperature, press the Up or Down Arrow Keys until the
desired set temperature is displayed on the LCD screen of the

Transmitter.

Figure 9: Remote Control Displays

Set Temperature.

Figure 10: Remote Control’s Smart Flame Function.

12

Operating Instructions

Flame Off

Flame Level 1

Flame Level 5

Maximum Flame Level

Flame Off

Flame Level 1

Remote Flame Control

The Proame 2 GTMF has six (6) ame levels. With the system on, and the ame level at the maximum in the
appliance, pressing the Down Arrow Key once will reduce the ame height by one step until the ame is turned off.
The Up Arrow Key will increase the ame height each time it is pressed. If the Up Arrow Key is pressed while the
system is on but the ame is off, the ame will come on in the high position (refer to Figure 11 below). A single “beep”
will conrm reception of the command.

Figure 11: Remote Control’s Flame Levels.

Fan Control

The EX32 comes with a convection fan that can be

controlled with the Transmitter. The fan speed can be
adjusted thorugh six (6) speeds. To control the fan

press the MODE key (Figure 5) to index to the fan
control icon (Figure 12). Use the UP/DOWN arrow
keys to turn on, off, or adjust the fan speed (Figure

12). A single beep from the IFC will conrm the

command has been received

Ember Lights Control

The ember lights at the front of the replace can

be controlled with the Transmitter. The lights can
be adjusted thorugh six (6) levels. To adjust the

brightness of the lights press the MODE key (Figure

5) to index to the light control icon (Figure 13). Use
the UP/DOWN arrow keys to turn on, off, or adjust

the brightness (Figure 13). A single beep from the

IFC will conrm the command has been received.

Figure 12: Fan Control

Figure 13: Bottom Light Control

13

Operating Instructions

Split Flow Control

This function is not used on the EX32 and can be

disregarded.

Top Light Control

For added ambiance the EX32 also has a light at the
top of the replace that can be controlled with the
Transmitter. The light is non-adjustable but can be

turned on and off as desired. To control the top light

press the MODE key (Figure 5) to index to the AUX
control icon (Figure 15). Use the UP/DOWN arrow
keys to turn the light on or off. A single beep from
the IFC will conrm the command has been received.
The top light is most noticable when the ame is set
to the lowest setting. It can also be left on when the

ame is off (see remote Flame Control section) to

highlight the log set.

Figure 14: Split Flow Control

Figure 15: Aux (Top Light) Control

Key lock

This function will lock the keys to avoid unsupervised operation. To activate this
function, press the MODE and UP keys at the same time and the a lock will appear
(see Figure 16). To de-activate this function, press the MODE and UP Keys at the

same time.

14

Figure 16: Remote Control

Locked.

Operating Instructions

Low Battery Power Detection

Transmitter: The life span of the remote control batteries depends on various factors:
quality of the batteries used, the number of ignitions of the appliance, the number of
changes to the room thermostat set point, etc. When the Transmitter batteries are

low, a Battery Icon will appear on the LCD display of the Transmitter (see Figure

17) before all battery power is lost. When the batteries are replaced this Icon will

disappear.

IFC: The life span of the IFC batteries depends on various factors during a prolonged

power outage: quality of the batteries used, the number of ignitions of the appliance,

the number of changes to the room thermostat set point etc. When the IFC batteries
are low, No “beep” will be emitted when it receives an On/Off command from the
Transmitter. This is an alert for a low battery condition for the IFC. When the batteries
are replaced the “beep” will be emitted from the Receiver when the ON/OFF Key is

pressed (See InItIalIzIng the system For the FIrst tIme).

Switching to Continuous Pilot Mode

When the replace is turned off press the mode
key to index to the constant pilot (CPI) mode icon
(see gure 6). Pressing the up arrow key will select
Continuous Pilot Ignition (CPI) and pressing the down
arrow key will return to IPI. Once a selection is made
the IFC will beep once to conrm it had received the

command. NOTE: It is recommended to use the

continuous pilot mode during the winter when
the outside temperature is below 50°F (10°C)
to keep the chimney properly heated for updraft
during burner ignition. Continuous pilot mode also

keeps the rebox warm which eliminates both heat
loss to cold air that is trapped inside the rebox as

well as excessive exhaust vapour condensation on
the door glass.

NOTE: USE OF CPI PILOT MODE NOT PERMITTED IN BC OR AB

Figure 18: CPI Pilot Mode

Figure 17: Low Battery

Indicator.

WARNING: Fire Hazard. Can cause severe injury or death. The IFC causes ignition of the appliance.
The appliance can turn on suddenly. Keep away from the appliance burner when operating the remote

system.

WARNING: Shock Hazard. Can cause severe injury or death. This device is powered by line voltage. Do
not try to repair this device. In no way is the enclosure to be tampered with or opened. Disconnect from
line voltage before performing any maintenance.

CAUTION: Property Damage Hazard. Excessive heat can cause property damage. The appliance can stay
lit for many hours. Turn off the appliance if it is not going to be attended for any length of time. Always
place the Transmitter where children cannot reach it.

15

Maintenance And Service

Warning: Failure to position the parts in accordance with this manual, or failure to use only parts

specically approved with this appliance, may result in property damage or personal injury.

At least once a year, run through the following procedures to ensure the system is clean and working
properly. Check the burner to see if all the ports are clear and clean. Check the pilot to make sure it is not
blocked by anything. The pilot ame should be blue with little or no yellow on the tips.

The venting system must be periodically examined; it is recommended the examination is done by a

qualied person.

cLeaning the painteD suRfaces:

Painted surfaces should be periodically wiped with a damp cloth when the unit is cool.

gLass DooR RemoVaL:

16

Figure 19-A: Door Spring Latch Locations

Figure 20: Door Removal

Figure 19-B: Door Latch Release.

The glass door of the replace is retained at the top
by two spring latches as shown in Figure 18. Release
the latches by placing the hooked end of the door

tool in the hole on the door latch mechanism (see

Figures 19-A,B) and pulling the latch forward then

out to the side. When the two (2) latches have been
released, tilt the top of the door forward and lift up

to remove the door (Figure 20). To re-install the

glass door simply reverse the procedure.

Warning: Do not touch or attempt to remove the

glass if the replace is not completely cool.

Never operate the replace with the glass

removed.

CAUTION GLASS MAY SEPARATE FROM DOOR.

Maintenance And Service

cLeaning the gLass:

When the replace is cool, remove the glass door. See maIntenanCe anD serVICe - glass Door remoVal.

Check the gasket material on the back of the glass, making sure that it is attached and intact.

During a cold start up, condensation will form on the glass. This is a normal condition with all replaces.
However, this condensation can allow dust and lint to cling to the glass surface. Initial paint curing of the
appliance can leave a slight lm on the glass. The glass will need cleaning after the replace has cooled
off from the rst burn and about two weeks after rst burn. Use a mild glass cleaner and a soft

cloth. Abrasive cleaners will damage the glass and painted surfaces. Depending on the amount
of use, the glass should require cleaning no more than two or three times a season. Do not clean the

glass when it is hot.

cLeaning the fiRebox:

Remove the logs carefully, as they are very fragile. Gently remove all the embers and rock wool and
place on a paper towel. Vacuum the bottom of the rebox thoroughly. Carefully clean any dust off the
logs and remove any lint from the burner and pilot. At this time, inspect the burner tube for cracking or

severe warping. If a problem is suspected, contact the dealer. Check the logs for deterioration or large
amounts of soot; a small amount on the logs is normal. Replace the logs and embers as in the seConDary

InstallatIon - log set anD ember InstallatIon section. If new/more embers and rock wool are required,
contact your nearest ENVIRO dealer.

RepLacing the gLass:

The glass in the replace is a high temperature ceramic. If the glass is damaged in any way, a factory

replacement is required (see Parts lIst). Wear gloves when handling damaged glass door assembly

to prevent personal injury. Do not operate with the glass front removed, cracked or broken. Removal

and replacement of the glass from the door must be done by a licensed or qualied service person.

The glass must be purchased from an ENVIRO dealer. No substitute materials are allowed.

Remove the door (see page 16). The replacement glass will come with a new gasket installed. Remove

any silicone remnants from the door. Apply high temperature silicone to the two vertical faces of the

door and install the new piece of glass with gasket (be sure to maintain edge clearances). Apply even
pressure to the glass to allow the silicone to adhere to the gasket material.

check piLot anD buRneR fLames:

Periodically do a visual check of the pilot ames. One ame should encompass the ame sensor and the
other should burn over the burner ports (see Figure 24, page 21). Also check that the burner is operating
correctly, refer to Venturi Adjustment section.

17

Maintenance And Service

buRneR RemoVaL:

The burner may need to be removed for a few reasons, including cleaning under the burner,

converting the unit to a different gas type, or to replace the burner altogether. Proceed only

when the unit has completely cooled down.

1. Remove the glass door as shown in

maIntenanCe anD serVICe - glass Door

remoVal.

2. Carefully remove the log set and embers

as shown in seConDary InstallatIon - log

set InstallatIon.

3. Remove the four log tray screws using a

T20 screwdriver, then remove the log tray.

4. Unscrew the two rear burner screws
using a T20 screwdriver.

5. Unscrew the front center burner bolt
using a 5/32” Allen key.

6. Slide the burner to the left and then lift

up to remove it.

To re-install the burner repeat the steps

above in reverse.

Log Tray

Burner

Figure 21: Burner Removal.

18

Maintenance And Service

A

embeR Lights - buLb RepLacement:

The front ember light assembly consists of 5 halogen bulbs. Over time, should one of these bulbs
require replacement follow the steps below for the proper procedure. Proceed only when then
replace has been turned off and has completely cooled down.

Note: Gloves should be worn to avoid
skin contact with halogen bulb. Oil on
the bulb from skin contact will greatly

reduce the life span of the bulb.

1. Using the transmitter, turn off the

ember lights (see page 13)

2. Remove the burner as outlined in

maIntenanCe anD serVICe - burner
remoVal.

3. Remove the light tray by simply lifting

up and out.

4. Replace the burnt out bulb with the
extra bulb supplied with the replace.

Light Tray

5. Use the transmitter to conrm all bulbs

light up.

6. Re-install the light tray and burner.

Figure 22: Burner Removal.

top Light - buLb RepLacement:

The top light assembly is screwed into the top of rebox, behind the bafe, and consists of a
single halogen bulb behind a glass lens. Over time, dependant on the amount of use, the bulb
may require replacement. Should this occur contact your local dealer for service.

Halogen Bulb

19

Maintenance And Service

fueL conVeRsion:

TO BE INSTALLED BY A QUALIFIED SERVICE AGENCY ONLY

Please read and understand these instructions before installing.

Warning: This conversion kit shall be installed by a qualied service agency in accordance
with the manufacturer’s instructions and all applicable codes and requirements of the
authority having jurisdiction. If the information in these instructions is not followed
exactly, a re, explosion or production of carbon monoxide may result causing property
damage, personal injury or loss of life. The qualied service agency is responsible for
the proper installation of this kit. The installation is not proper or complete until the
operation of the converted appliance is checked as specied in the manufacturer’s
instructions supplied with the kit.

Kit Parts List for all EX32 models:

1 - Orice (NG: #37) or (LP: #52) 1 - Servo Regulator with diaphragm

1 - Installation instruction sheet 2 - Conversion labels

Carefully inspect all parts supplied with this conversion kit. If any parts have been damaged or are

missing, contact your dealer, distributor or courier company to have them replaced before starting this
installation.

Conversion Kit Installation:

1. Turn the unit off by pressing the ON/OFF Key on the remote and shut off gas supply at the shut-off
valve upstream of the unit. CAUTION: The gas supply must be shut off prior to disconnecting the

electrical power and before proceeding with the conversion. Allow the valve and unit to cool down
to room temperature.

2. Remove the glass door as shown in the maIntenanCe anD serVICe - glass Door remoVal.

3. Carefully remove the log set.

4. Remove the burner as shown in

maIntenanCe anD serVICe - burner remoVal.

5. Convert the pilot injector (see Figure 23):

a) Using a

1/4 turn counter-clockwise

b) Push the slider with your nger or at head screwdriver

- Natural Gas is marked NAT.

- Propane gas is marked LP with an indicating hole
between L and P. It is also marked red.

c) Turn the pilot head a 1/4 turn clockwise

back to its original position.

7

/16” wrench, turn the pilot head a

Figure 23. Pilot Slider set to LP

6. Convert the burner orice:

a) Remove the main burner orice with a 1/2” deep socket

b) Put a bead of pipe-thread sealant into the orice mount. DO NOT OVER-TIGHTEN

20

c) Install new orice.

Maintenance And Service

7. Convert the SIT gas valve:

a) Use a T-20 driver to remove the two screws that hold the servo regulator to the gas valve and

disconnect the wire harness from the IFC.

b) Remove the rubber regulator diaphragm that is situated between the servo regulator and the valve

body. The new servo regulator already has this diaphragm installed.

c) Install the LP servo regulator, with the new longer T-20 screws included in the kit and connect the

harness to the IFC.

8. Reinstall the burner, log set, and glass door. Also refer to seConDary InstallatIon - log set InstallatIon

in your Owner’s Manual. When re-installing the burner, ensure that the burner to pilot hood and
shield relationship is similar to what is shown in Figure 24.

9. Reconnect the main gas line if it was disconnected and open the shut-off valve at the gas line to the

unit.

10. Reconnect the electrical power to the unit.

11. Use a small brush to apply a warm soapy water
solution to all gas connections (use a half dish soap

and half warm water). If a gas leak is present,
bubbling will occur. Gas leaks can be repaired by

using an approved pipe thread sealant or approved

Teon tape. NEVER USE AN OPEN FLAME WHEN
TESTING FOR LEAKS.

12. Relight the pilot and conrm the ame properly

covers the ame sensor (see Figure 24). Should

the pilot require adjustment, turn the adjustment

screw (gure 34, page 29) clockwise to decrease
or counterclockwise to increase until the correct
ame is achieved.

13. Relight the main burner in both the “MAX” and low positions to verify proper burner ignition, operation

and proper ame appearance (gure 51, page 36). Conrm the inlet and manifold pressures are

within the acceptable ranges as directed in section

testIng. If the EX32 has been installed at an altitude higher than 2000ft (610m) it is required to

de-rate the unit accordingly:

In the USA: The appliance may be installed at higher altitudes. Please refer to your American Gas

Association guidelines which state: the sea level rated input of Gas Designed Appliances installed at
elevations above 2000 (610 m) feet is to be reduced 4% for each 1000 feet (305 m) above sea level.
Refer also to local authorities or codes which have jurisdiction in your area regarding the de-rate

guidelines.

In Canada: When the appliance is installed at elevations above 4500 feet (1372 m), the certied high

altitude rating shall be reduced at the rate of 4% for each additional 1000 feet (305 m).

14. MAKE SURE that the conversion label is installed on or close to the rating label to signify that the unit

has been converted to a different fuel type.

IntIal IntallatIon - gas lIne ConneCtIon anD

Figure 24. Correct Pilot

21

Initial Installation

42”

41”

40”

39”

38”

37”

36”

35”

34”

33”

1 2 3 4 5 6 7 8 9 10 11 12

M A N T L E H E I G H T

( F R O M U N I T B O T T O M )

M A N T L E D E P T H

Minimum Mantle Clearances

12” MANTLE

INSTALLATION

NOT PERMITTED

WARNING: Operation of this heater when not connected to a properly installed and maintained

venting system can result in carbon monoxide (CO) poisoning and possible death.

cLeaRances to combustibLes:

Maintain sufcient clearances for operation, service

and maintenance.

• A minimum distance of 21” (533 mm) is required

from the centerline of the unit to the sidewalls.

• Minimum clearance for any combustible facing is
33” (762 mm) from the bottom of the unit.

• A 12” (305 mm) wide mantel can be mounted
at a minimum height of 42” (107 cm) from the

bottom of unit.

• If installed at oor level there must be a minimum
of 9” (229 mm) of non-combustible material in
front of the unit. Once unit is rasied 2” (51 mm)
or more no oor protection is required.

• Unit may be installed with combustible material

underneath as long as it is raised 1/2” (13 mm)

off the oor.

• Minimum ceiling clearance is 54” (137 cm) from

bottom of unit.

Figure 25: Mantle width and height.

minimum fiRepLace size:

Table 5: Minimum dimensions of replace for EX32 to be installed into.

Width At Front Width At Back Height Depth

1

Fireplace Dimensions 28” (711 mm) 18

/2” (470 mm) 20” (508 mm)

16” (406 mm)

NOTE: Space must be provided for gas line on right side of unit for servicing purposes.

Venting:

WARNING: This appliance has been designed to draw room air for proper heat circulation
from the sides and bottom of the unit, and out the top front. Blocking or modifying these
openings in any way can create hazardous situations.

The vent length for the EX32 must be between 10ft (3.05 m) and 40ft (12.2 m).

The EX32 intake and exhaust must be connected to 3” dia. exible venting, made of either aluminum
or stainless steel, leading into a vertical termination cap. The ue collars of this model will t inside of a

standard 3” vent and must be fastened directly to the vent with three screws.. The exhaust vent and air

intake are both located on the top of the unit.

Check periodically that the vents are unrestricted. Also ensure that all direct vent pipes have been
properly sealed and installed after routine inspection or cleaning. The air intake and exhaust pipes must
be installed in the correct locations on the top of the EX32.

22

Initial Installation

QUALIFIED INSTALLERS ONLY

The height for the vent must be between 10 ft (3.05 m) and 40 ft (12.19 m).
Measured from the fireplace vent collars.

Install a sealed vent cap to prevent leakage of room air up through
chimney.

The intake and the exhaust are 3" (76mm).
Measure the height of the chimney beforehand and purchase the

appropriate venting. Never attempt to over-stretch a flexible liner to
accommodate the height of the chimney. Every joint in the venting must be
secured with three (3) #8 x 3/8” HWH sheet metal screws and an
appropriate sealant (either silicone or stove cement).

The flue damper can be fully blocked open or removed for installation of
the fireplace; the smoke shelves, shields and baffles may be removed if
attached by mechanical fasteners.

The fireplace and fireplace chimney must be clean, in good working order
and constructed of non-combustible materials.

Make sure that all chimney cleanouts are tight fitting and will not permit air
to leak into the chimney.

Refractory, glass door, safety screen, and log set can be removed from the
fireplace prior to installation.

Figure 26: Installation of EX32

The ENVIRO EX32 may be installed and vented into any solid fuel replace that has been installed

in accordance with the National, Provincial/State and local building codes and has been constructed of
non-combustible materials. Please reference the information in Table 7 and Figure 28.

An approved chimney liner and rain cap must be used. A throat connector or ashing must be installed to

ensure a tight seal, top performance, safety and efciency. Carefully follow the manufacturer’s instructions
that accompany the chimney liner kit. Use double walled aluminum or stainless steel ex vent from any of
the approved brands listed in table 7. If necessary, remove the vent collar plate from the top of the insert

and connect it securely to the liner with sheet metal screws.

Check for any tears in the liner at this point. IMPORTANT: The screws that hold the vent collar plate in its

approved position must be installed.

NOTE: If the EX32 unit is pulled out of its installation, and the vent air intake system is disconnected

for any reason, ensure that the vent-air intake pipes are re-sealed with high-temperature sealant and

reconnected with three (3) sheet metal screws evenly spaced.

23

Initial Installation

QUALIFIED INSTALLERS ONLY

exhaust RestRictoR:

Figure 27: Exhaust Restrictor

This replace has an internal exhaust restrictor that can adjusted
externally while the replace is in operation. Depending on the length

of venting required for installation this may need to be adjusted.

The restrictor is accessed from the front of the replace through the
discharge opening as shown above. Using a 3/8” socket on a 10”
long extension, rotate the restrictor COUNTER-CLOCKWISE until the
required setting is inline with the nger catch. Refer to Table 5 for the

required restrictor setting.

Note: The restrictor is set to setting #1 from the factory.

1

FINGER CATCH

2

3

4

Table 6: Restrictor Settings

Vent Length

10’-20’

(3.05-6.1m)

20’-30’

(6.1-9.1m)

30’-40’

(9.1-12.2m)

Restrictor

Setting

1
2

3

instaLLing the ex32:

• Remove the crate and packaging from the appliance and check to make sure there is no damage.
Carefully check the glass door. Do not use the unit if it is damaged. In the event damage is found,

please report it to your dealer as soon as possible.

• Carefully clean the replace and ue before installing the stove. Failure to do so may result in fumes
or soot being blown into the room and may cause a re leading to death or serious injury.

instaLLation instRuctions:

1. Plan your installation and clearances

to combustibles. The EX32 may be
installed and vented into any solid

fuel replace that has been installed
in accordance with the National,

3ft (0.9m)
Minimum

Provincial/State and local building

codes and has been constructed of

non-combustible materials. Also refer

ClearanCes to CombustIbles section.

2. Remove door. See maIntenanCe anD

serVICe - glass Door remoVal.

3. Remove packaged log set and all wrapping material from the stove. Remove wrapping material from
the log set and check for any damage. If damage is observed, do not use unit and contact your local

dealer.

2ft (0.6m)

Minimum

Within

10ft (3m)

Figure 28: Roof Clearances.

Roof ridge or

any other portion

of a building

24

Initial Installation

QUALIFIED INSTALLERS ONLY

Table 7: Vent termination clearances

Minimum Clearance* Description

3 ft (0.9 m)

24 in (0.6 m)

6 ft (1.83 m) Clearance to mechanical air supply inlet.

3ft (0.9m) Clearance to each side of center line extended above meter/regulator assembly.

6 ft (1.83 m) Radial clearance around service regulator vent outlet.

12 in (30 cm) Clearance above grade, verandah, porch, deck, or balcony.

3 ft (0.9 m)

9 in (0.23 m) Exception for inputs up to and including 50,000 Btu/h (15kW)

12 in (0.3 m)

*Clearances are in accordance with local installation codes and the requiremenets of the gas supplier

Clearance above the highest point where it passes through a roof surface, refer to

Figure 23.

Clearance above a roof ridge, any other portion of a building, or any other obstruc-

tion within a horizontal distance of 10 feet (3 m), refer to Figure 23.

Clearance to a building opening or combustion air inlet of another appliance, ex-

cept with the approval of the authority having jurisdiction for the following reduced
clearances.

Exception for inputs exceeding 50,000 Btu/h (15kW) but not exceeding 100,000
Btu/h (30kW)

4. Check that the chimney clean outs t properly. The ue damper must be fully blocked open or removed
for installation of the EX32; the smoke shelves, shields and bafes may be removed if attached by

mechanical fasteners.

5. Stretch the Ø3” (76mm) ex vent liners to the

Table 8: Approved Terminations & other parts

length needed to ensure they can be easily
connected to the vent terminals.

6. Install the ex pipe assembly up through the

chimney, ensure that the pipe slides through far
enough to connect onto the vent cap. Refer to

table 8 to conrm the vent cap is approved for

use.

7. Most vent caps can be installed onto chimneys
with ue openings up to 16” (406mm) x 16”
(406mm) when the actual ashing is 16” x 16”

EXCELDirect

Vertical

Termination

High-Wind

Shield†

Flashing TF-MFR

Co-Linear

Adapter

TM-SVT*

TM-IVT

TM-SVTS 46DVA-VWG

TM-CTA

ICC

M&G

DirectVent

Pro

46DVA-VCH*

46DVA-GK

Z-Flex

See Liner

Kit

See Liner

Kit

or larger. If the chimney is smaller, the ashing

should be trimmed down and folded over.

8. Apply a bead of stove cement sealant to the Ø3”
(76mm) pipe of the exhaust vent terminal. Slide
the ex liner onto the vent terminal and secure

with three (3) sheet metal screws evenly spaced.

35’ Liner Kit TM-ALK 46DVA-CL33 2DVI335X

35’ Flex Pipe

(1 pce.)

*Requires co-linear adapter

†Required when installed with minimum vent length

TC-øAL35 3DFA-35

9. Place a bead of high temperature silicone on the

intake collar of the vent terminal. Slide the Ø3” (76mm) ex intake liner over the collar, secure the ex
liner with three (3) sheet metal screws evenly spaced. Secure the vent terminal to the chimney using

adequate sealant, and according to local building codes.

25

Initial Installation

QUALIFIED INSTALLERS ONLY

10. If the replace opening is lower than 24” (610 mm), remove the vent collar plate from the top of

the insert by unlatching the hook located on the center top of the stove above the door opening (see

Figure 29). Slide the collar plate backwards. Properly secure the vent collar plate to the exible vent
pipe liner(s) previously installed in the chimney. Be careful not to over-stretch the liner(s).

11. Apply a bead of stove cement sealant to the top section of the Ø3” (76mm) exhaust vent collar plate.
Slide the Ø3” (76mm) ex vent over the ue collar and secure with three (3) sheet metal screws

evenly spaced.

12. Place a bead of high temperature silicone on the intake collar
of the replace, slide the Ø3” (76mm) ex intake liner over the
collar, secure the ex liner with three (3) sheet metal screws

evenly spaced.

13. Place the unit part way into the replace. Connect the gas

line to the ⅜” NPT tting on the right side of the unit using

locally approved methods (see

InItIal InstallatIon - gas lIne

ConneCtIon). Route the power cord so it can be connected to

the power supply.

Unlatch

Latch

14. As you push the unit into its nal position in the replace, if

the vent collar plate was removed, reinstall it on the stove by
pulling it into the brackets on top using the supplied tool and

latch it back in place (shown in Figure 30).

15. Adjust the levelling legs to ensure the unit is level

and high enough if a base shelf and/or riser is to be
installed. There are four levelling legs on the bottom of
the unit (shown in Figure 31).

Pull

Figure 29: Vent Collar Plate Latch.

Brackets

Figure 30: Vent Collar Plate Tool.

Figure 31: Levelling Legs Position.

26

Initial Installation

QUALIFIED INSTALLERS ONLY

zeRo cLeaRance (zc) fiRepLace instaLLation:

The metal oor of the ZC solid fuel rebox can be removed to allow the installation of the insert. THE
CLEARANCE TO COMBUSTIBLE MATERIAL UNDER THE INSERT IS 1/2” (13 mm). YOU MUST RAISE THE
INSERT A MINIMUM OF 1/2” (13 mm) IF THE UNIT IS TO BE INSTALLED ON COMBUSTIBLE MATERIAL.
The optional Base Shelf and Riser are recommended to ll the space under the unit once raised. The
sidewalls and top structure of the solid fuel rebox cannot be altered with the exception of: removal of
dampers, removal of smoke shelf or bafe, removal of ember catches, removal of log grate, removal of
viewing screen/curtain, and removal of doors. THE ORIGINAL FIREPLACE MAY NEVER BE RETURNED TO
SOLID FUEL USE IN THIS CONDITION.

IMPORTANT: If the factory-built replace has no gas access hole(s) provided, an access hole of 1.5 inch
(37.5 mm) or less may be drilled through the lower sides or bottom of the rebox in a proper workmanship
like manner. This access hole must be plugged with non-combustible insulation after the gas supply line
has been installed. Cutting any sheet-metal parts of the replace, in which the gas replace insert is to
be installed, except as tested for the oor is prohibited.

The included label plate shown below must be permanently attached inside the cavity of the replace

in a visible location.

WARNING: This fireplace has been converted

for the use with a gas fireplace insert only and

cannot be used for burning wood or solid

fuels unless all original parts have been

replaced, and the fireplace re-approved by the

authority having jurisdiction.

Figure 32: Fireplace Altered Plate.

eLectRicaL RequiRements:

The replace must be electrically connected and grounded in accordance with local codes or, in the
absence of local codes, with the current CSA C22.1 Canadian Electrical Code Part 1, Safety Standards For
Electrical Installations, or The National Electrical Code ANSI / NFPA 70 in the US.

WARNING: The electrical grounding instructions must be followed. The fan kit is equipped with a three-

prong (grounding) plug for your protection against shock hazard, and should be plugged directly into a
properly grounded three-prong outlet. DO NOT cut or remove the grounding prong from this plug.

C-11168

CAUTION: When servicing controls, label all wires prior to disconnection. Wiring errors can cause

improper and dangerous operation. Verify proper operation after servicing.
If any of the original wire as supplied with the appliance must be replaced, it must be replaced with 18
AWG wire with a temperature rating of 105°C

27

IFC

Main

Harness

Transmitter - TMFLSA

885 Gas Valve

IPI Pilot

Convection Fan

Proflame 2 System - Wiring Diagram

Main

On/Off

Power Cord

To
Battery
Holder

Flame Sensor

Spark Electrode

Ember

Lights

Top

Light

Initial Installation

QUALIFIED INSTALLERS ONLY

Figure 33: Wiring Schematic.

28

Initial Installation

Pilot

Adjustment

Screw

Manifold Pressure
Tap

Inlet

Pressure

Tap

Servo
Regulator

Pilot

Solenoid

Burner
Solenoid

Gas IN

QUALIFIED INSTALLERS ONLY

gas Line connection:

WARNING: Only persons licensed to work with gas piping may make the necessary gas connections to

this appliance.
Gas Line Connection:

• Prior to installation consult your local authorities codes or the CAN/CGA B 149 (1 or 2) installation
code in Canada, or in the USA gas installations follow either local codes or the current edition of the
National Fuel Gas Code ANSI Z223.1.

Figure 34: Fully Labeled Gas Valve.

The appliance must be disconnected from the gas supply piping system during any pressure testing

where the pressure exceeds ½ PSIG (3.45 KPa) or damage will occur to the valve. The appliance must

be isolated from the gas supply piping system by closing its individual manual shutoff valve during any

pressure testing of the gas supply piping system at test pressures equal to or less than ½ psig (3.45
KPa).

Always check for gas leaks with a soap and water solution after completing the

required pressure test.

TO TEST VALVE PRESSURES

The pressure taps are located on the valve shown in Figure 34.

• Turn set screw 1 turn counter clockwise to loosen,

5

• Place

• Check pressures using a manometer.

• When nished, release pressure, remove hose & tighten set screw.

/16” (8 mm) I.D. hose over pressure tap system.

29

Initial Installation

QUALIFIED INSTALLERS ONLY

Table 9: Orice and Pressure Information.

EX32 With Log Set & Proame Valve

Main Burner Natural Gas Propane Gas

Orice: #37 DMS #52 DMS
Max. Manifold Press: 3.6 W.C. (0.89 KPa) 10.0” W.C. (2.49 KPa)
Min. Manifold Press: 1.6 W.C. (0.40 KPa) 6.4” W.C. (1.59 KPa)

Max. Supply Press: 7.0” W.C. (1.74 KPa) 11.0” W.C. (2.74 KPa)

Min. Supply Press: 4.5” W.C. (1.12 KPa) 10.4” W.C. (2.59 KPa)

Max. Input: 32,500 BTU/hr (9.52 KW) 31,000 BTU/hr (9.08 KW)

Min. Input: 21,000 BTU/hr (6.15 KW) 24,500 BTU/hr (7.18 KW)

NEVER USE AN OPEN FLAME FOR LEAK TESTING.

aDjusting the piLot fLame:

The pilot ow adjustment is set to maximum at the factory and should not need to be adjusted. The pilot
ame should envelope ⅜” to ½” (10 to 13mm) of the Flame sensor (see Figure 35). However, should the
need arise, follow Steps 1- 2 below.

1. The adjustment screw can be reached through the front of the unit using a 10 inch long blade head
screw driver (see Figure 34 for location on valve).

2. Turn the adjustment screw clockwise to decrease or counterclockwise to increase pilot ame.

Flame Sensor

.375

-.500

(10-13mm)

30

Figure 35: Proper Pilot Flame.

Secondary Installation

optionaL base sheLf & RiseR:

The optional Base Shelf (1⅝” (41 mm) high) and Base Shelf Riser (2⅛” (54 mm) high) are components

that can be combined to create a riser with an overall height of 23/16” (55 mm). This shelf can be installed

with or without the riser and can be used when the hearth in front of the unit is lower than the replace
opening. Additional Base Shelf Risers can be fastened together to increase the height in increments
of 2⅛” (54 mm). This Base Shelf may be used in conjunction with the any surround panel options
(excluding 4-sided), and it may also be used with the trimmable Surround. The Base Shelf and Riser are

sold separately.

Installation:

1. If unit is running, turn it off and

allow it to cool completely.

2. When using more than one riser
each level must be attached

using nine (9) #8 T-20 screws

provided (see Figure 36).

3. If installing with riser(s) the
Base Shelf is to be fastened

Figure 37: Installing Base Shelf

onto Riser.

4. The leveling legs may need to be adjusted to match the height of

the riser and shelf.

5. Center the Base Shelf assembly in front of the unit ush with the

bottom of the unit.

6. Install surround if required.

to the riser(s) with one T-20
screw at each end of the back
(see Figure 37).

Figure 36: Combining 2 Base Shelf

Riser.

31

Secondary Installation

suRRounD paneL instaLLation:

WARNING: The surround becomes hot when the unit is operating; ensure that the unit is turned off, and that
it has cooled to room temperature before beginning this installation.

Height Width

7

3-Sided Surround 25” (635 mm) 39

1

4-Sided Surround 31

Table 10: Surround Dimensions.

Please check components supplied with this kit. If components are missing or have been damaged, contact your

dealer, distributor or courier company before starting this installation.

IMPORTANT: The panel must not seal ventilation openings in the replace.

INSTALLATION (3 and 4 sided Surrounds):

Lift the face upright in front of the replace with the four hooks pointing towards the replace. Slide the hooks
over their corresponding screws (see Figures 38 & 39). Ensure the hooks are secure before releasing the
surround. The surround should be wiped with a damp cloth periodically. Screws can be tightened for a more

permanent install.

/2” (800 mm) 39 7/8” (1013 mm)

/8” (1013 mm)

REMOVAL:

Lift the surround straight up in order to unhook the notch on the hooks from the screws. Pull the surround away
from the replace. Place the surround where it will not be damaged.

Access Panel

removed for
clarity.

Figure 39: Screw and Hook Close-Up.

Figure 38: Screw Locations.

Burner Switch Blank INSTALLATION:

The burner switch supplied with the surround comes pre-installed and wired. This replace doesn’t require a
burner switch and it can be removed from the surround. Use the black switch blank supplied with the replace
manual to ll the hole in the surround panel where burner switch was for a cleaner appearance.

CLEANING:

NEVER CLEAN FACES WHEN THEY ARE HOT. Turn off replace and allow to fully cool.

Painted surfaces should be periodically wiped with a damp cloth. Plated surfaces mut be free of ngerprints and
smudges prior to installation and should be cleaned with a clean soft rag and a small amount of Isopropyl

alcohol.

32

Secondary Installation

optionaL 3 anD 4 siDeD tRimmabLe paneLs:

Modifying the Surround Panel:

Trimmable Surround Panels are large rectangular panels that may be cut for use in cases that a non-standard
replace opening (e.g. an arched opening) is to be lled. Optionally this surround can be left uncut and placed
in front of the replace opening.

1. Measure the replace opening and/or make a template of the replace opening.

2. Transfer the measurement to the Trimmable Surround.

3. If desired, offset the measurements by approximately
to be placed just inside the replace opening for a cleaner appearance.

4. Cut along the preferred line (from direct measurements of offset) and remove any sharp edges.

5. The panel can be touched up with a high temperature metallic black paint available from your dealer.

INSTALLATION:

1. Install the two Trimmable Panel brackets onto the unit using a T-20 Torx screwdriver. See Figures 40-44.
for the screw installation locations. There are three sets of hole patterns on cabinet side depending on which
Surround Panel is being installed. See Figures 42 and 43.

1

/8” (3mm) to the inside; this will allow for the panel

NOTE: The Extruded and Contemporary Surround Panels use the same holes for mounting the Side Cabinet
Extensions. The Regular Surround Panel uses its own set of holes.

Installed Brackets

Figure 40: Screw

Installation Locations.

Figure 41: Screw

Installation Locations.

Figure 42: Installation for Contemporary

and Extruded Surround.

Figure 44: Screw

Installation Locations.

Figure 43: Installation

for Regular Surround.

33

Secondary Installation

Log set instaLLation:

The placement of the logs is not arbitrary. If they are positioned incorrectly, the ames can be “pinched”
and will not burn correctly. All of the logs come with either a drilled hole or notch to make alignment
easier. Using the pictures provided, carefully set the logs in place (see Figures 45 through 51).

NOTE: The logs are fragile and should be handled gently.

Please ensure that there is no damage
to the log set and all 9 pieces are

included prior to installation.

To Install Log Set:

1. Remove the safety screen from the
unit. Then remove the glass door
by releasing the top spring latches
using the provided door tool.

2. Next, install the back log, as shown
in Figure 45, and position it all the

Figure 45. Back Log and Ember Glass.

way to the right. The right front
corner will rest on the triangle
support when installed correctly.

Then ll the front ember tray with
the supplied glass media. Save a

few pieces for the end of the setup.

Figure 46. Rear Ember Logs.

that sits on a corresponding pin on the
burner. The opposite ends of the logs

will rest on metal supports. Push the
ends towards the back of the rebox
until they contact the back log

4. Next, Install the front two at

bottommed logs on the burner, as

shown in Figure 47. Both logs have

two drilled holes on the bottom that
sit on the matching burner pins.

3. Install the two large at bottommed

logs in the middle of the ember bed

as shown in Figure 46. Both logs

have a hole drilled in the bottom

34

Figure 47. Front Ember Logs.

Secondary Installation

Figure 48. Final Ember Log & First Right Top Log.

6. Next, Install the left and second

right top log, as shown in Figure

49. Note the locating notches

on the bottom side of both
logs (areas highlighted). The
opposite ends will rest on the
ember tray as shown.

5. Install the nal ember log, as shown
in Figure 48, by locating the drilled

holes on the burner pins. Then install

the rst right top log by sitting the

depression on the bottom side onto

the half-round on top of the back log.

The opposite end of the log sits into
the notch on top of the right ember
log.

Figure 50. Nuggets and Ember Wool.

Figure 49. Left and Second Right Top Logs.

7. Finally, use the supplied ember

nuggets, wool, and remaining
glass media to decorate the burner
and ember tray as shown. Avoid
covering the burner ports and rear
air supply (highlighted) as this will
greatly affect the appearance of

the ame.

TIP: While the glass is still removed,

it is recommended that the gas line
be purged by lighting the pilot.

35

Secondary Installation

Figure 51. Proper Installation & Flame Appearance

8. Re-install the rebox door, then the safety screen.

9. Run the unit for 15 minutes then adjust the venturi as neededusing the door tool. Figure 51 above
depicts what the burn and ame appearance shoud look like when the log set is properly installed

and venturi adjusted.

When re-lighting the replace for the rst time since the log set has been installed/replaced, watch
for ignition at ALL the burner ports. If a long delay is noticed, turn the appliance off and wait for it to
cool down. Then remove the glass and make sure none of the burner ports are blocked.

Maintenance: Once a year, the logs should be removed and checked for deterioration or large amounts

of soot. A small amount on the bottom side of the logs is normal. Remove and replace the logs in the
same manner described above.

If new logs are required, contact your nearest ENVIRO dealer.

Never operate the replace with the glass door removed.

36

TroubleShooting

Diagnostic fLash coDes:

1. Fail to ignite: If there is no positive ignition, the board will go into lock out and the LED will blink 3 times
in intervals until the system is reset.

2. Low battery condition (<4V): the LED indicator will blink one (1) time in intervals.

3. Parasitic Pilot Flame: the LED indicator will blink two (2) times in intervals.

4. System Lock out: the LED indicator will blink three (3) times in intervals.

Additional Ignition Information

1. The Proame2 IFC will try two (2) times for ignition.

2. Each try for ignition will last approximately 60 seconds.

3. The wait time between the two tries is approximately 35 seconds.

LED Location

Figure 52: IFC LED Location

37

TroubleShooting

Problem Possible Cause Solution

Thermostat
does not

work

No spark

generation

No pilot
ame ignition

The pilot ame has gone out

The On/Off switch is turn to OFF

The thermostat is set too high

Spark developes near the pilot

assembly or could occur onboard

No spark from the igniter

Air in the gas line

Pilot gas pressure dropout upon

main burner gas valve opening

No gas ow out of the pilot burner

· Turn it ON

· Set the thermostat to a lower temperature

· Check pilot assembly wiring

· Check for broken or poor connection from the sparker to the

electrode

· Check for the spark shorting or arcing at other locations

· Check for defective sparker and spark electrode

· See “no spark generation”

· It takes a while for all the air to purge out of the pilot before gas

can reach the pilot and ignite

· Check gas mains supply and pressure

· Check gas valve wirings and connections to the board

· Check the pilot burner for obstruction

· Check the wirings and connections between the pilot assembly and

the board

· Check the correct gas type settings on the valve and pilot burner
assembly orice

Pilot will not

remain lit

Remote

control

(transmitter)

does not

work

No reaction

to command

Problem with Flame Sensor circuit

Restrictor setting
The pilot light has gone out

The transmitter is too far away
from the heater

The transmitter batteries are dead
Transmitter batteries are low
A maximum number of failed

ignitions or ame restorations have

been reached.

No communication between the

remote control and the receiver

· Check for proper connection of the Flame Sensor to the IFC board

· Check pilot for full ame impingement around Flame Sensor

· If ame is too small, check gas pressure, adjust pilot rate screw,
check pilot head for damage

· Ensure the ground wire is properly attached to the pilot mounting
bracket and that it is makes a good electrical connection.

· Use the correct restrictor setting for the venting conguration

· See “Pilot will not remain lit”

· Use the transmitter to the heater

· Replace the batteries

· Replace the batteries

· Remove any possible blocking conditions. See “locking conditions”

· See how to reset the board from Lockout

· Reprogram the transmitter to the receiver.

· Follow the initializing system for the rst time

38

TroubleShooting

Problem Possible Cause Solution

· Turn the system off by pressing the ON/OFF button on

the transmitter

· After approximately 2 seconds press the ON/OFF button

on the transmitter again.

· In the manual ame control mode, use the down arrow

button to reduce the ame to off, indicated by the word

Locking

conditions

Main burners
will not start

Reset the Proame IFC board

The pilot ame has gone out · See “Pilot will not remain lit”

The remote control is not working

correctly
The thermostat is set too high · Set the thermostat to a lower temperature

OFF displayed on the transmitter LCD screen.

· Wait approximately 2 seconds and press the up arrow

button, the ignition sequence will start.

· With the transmitter off, disconnect main power from

stove for a few seconds then re-connect power.

· Wait approximately 2 seconds and press the Reset

button on the IFC

· Replace the batteries

Flame lifting

Blue Flames

Glass fogs up

Flames are
burning

“dirty” or

sooting

Leak in vent pipe · Check for leaks in vent connections

Improper vent conguration

Terminal may be re-circulating ue

gases

The heater has just been started

Improper air shutter adjustment · Adjust air shutter – contact your dealer

Normal condition: after the

appliance warms up the glass will
be clear.

The logs or glasses are placed
incorrectly

Improper air shutter adjustment

Incorrect rating input

· Check vent conguration with manual

· Check to see if terminal is on correctly

· May need to install high wind termination cap.

· Contact dealer

· Normal during start up: ame will yellow as the replace

heats up

**Due to additives in gas, glass may get hazy during
operation** Clean as needed.

· Check log positioning

· Check level of glasses layout

· Increase primary air by opening the air shutter and/or

by opening the vent restrictor

· Check for proper venting and blockage of the vent

termination

· See also “Burners will not remain lit”

· Check manifold pressure and clock input rating for over-

ring

39

Parts List

Reference

Number

1 Door Release Tool 50-2510
2 Flue Adapter Tool 50-3505

3 EX32 Flue Adaptor 50-3521

4 EX32 Flue Adaptor Gasket 50-3522

5 Door Spring Latches (set of 2) 50-2507

6 EX32 Log Tray Assembly 50-3523

7 EX32 Burner Pan 50-3524

8 EX32 Light Tray Cover 50-3525

9 EX32/EX35 Light Tray Assembly 50-3512

- Halogen Socket w/ Wires 50-2028

10 EX32 Door Complete 50-3526

11 Glass C/W Gasket (26.25” x 16”) 50-2506

- Dual Bulb Door Gasket (10ft) 50-634

12 Safety Screen 50-3072
13 Log Set (9 Pcs.) 50-3502

Part Description Part Number

40

14 Brick Liner Set 50-2509

- Ledgstone Liner Set 50-2774

- Porcelain Liner Set 50-2427

15 EX32/EX35 Pilot Shield 50-3514

16 EX32 Stainless Steel Bafe 50-3527
17 Top Light Assembly 50-3516

18 Fan Only 50-2493

19 Proame 2 IFC (0.584.325) 50-3312

- Proame 2 IFC Wire Harnes (0.584.924) 50-3030

20 Battery Holder 4 x AA 50-3027

21 Proame 2 Transmitter (0.584.045) 50-3028
22 885 Proame IPI Valve NG 50-2682
23 PSE IPI Pilot Assembly 50-3026

24 2A Glass Fuse 50-2075
25 Replacement Halogen Bulb 50-3291

26 Ceramic Wire Nut (set of 2) 50-3517

27 Proame 2 Transmitter (0.584.040) 50-3265

- Power Cord (115V) EC-042

- Strain Relief EC-044

- EX32 Conversion Kit NG to LP 50-3503

- EX32 Conversion Kit LP to NG 50-3546

- Ceramic Wool Embers Only 50-893

- 12 oz. Can of Metallic Black Touch Up Paint PAINT-12-MB

Parts Diagram - Components

16

12

11

10

9

8

7

15

6

23

14

17

3

4

5

18

22

19

20

21

2

1

13

24

25

26

27

41

Notes

42

Jan 2018

Sher wood Industries Ltd. (“Sherwood”) hereby warrants, subject to the terms and
conditions herein set forth, this product against defects in material and workmanship
during the specified warranty period starting from the date of original purchase at retail.
In the event of a defect of material or workmanship during the specified warranty period,
Sherwood reserves the right to make repairs or to assess the replacement of a defective
product at Sher wood’s factory. The shipping costs are to be paid by the consumer.
All warranties by Sherwood are set forth herein and no claim shall be made against
Sherwood on any oral warranty or representation.

Conditions

 A completed warranty registration must be submitted to Sherwood within 90 days

of original purchase via the online warranty registration page or via the mail-in
warranty registration card provided. Have the installer fill in the installation data
sheet in the back of the manual for warranty and future reference.

 This warranty applies only to the original owner in the original location from date of

install.

 The unit must have been properly installed by a qualified technician or installer, and

must meet all local and national building code requirements.

 The warranty does not cover removal and re-installation costs.

 Sherwood Industries Ltd. reserves the right to make changes without notice.

 Sherwood Industries Ltd. and its employees or representatives will not assume

any damages, either directly or indirectly caused by improper usage, operation,
installation, servicing or maintenance of this appliance.

 A proof of original purchase must be provided by you or the dealer including serial

number.

 This warranty does not cover any discoloration of the safety screen mesh.

Exclusions

An expanded list of exclusions is available at www.enviro.com/help/warranty.html

This warranty does not cover:

 Damage as a result of improper usage or abuse.

 Damage caused from over-firing due to incorrect setup or tampering.

 Damage caused by incorrect installation.

To the Dealer

 Provide name, address and telephone number of purchaser and date of purchase.

 Provide date of purchase. Name of installer and dealer. Serial number of the

appliance. Nature of complaint, defects or malfunction, description and part # of any
parts replaced.

 Pictures or return of damaged or defective product may be required.

To the Distributor

 Sign and verify that work and information are correct.

Sherwood Industries Ltd.

6782 Oldfield Road, Victoria, BC . Canada V8M 2A3

Online warranty registration: www.enviro.com/warranty/

Warranty for Enviro Gas Products

Category One Year Two Year Limited Lifetime (7yr)

Parts

1,2

(unit serial number required)



Firebox Liner Panels

3



Firebox



Heat Exchanger



Burner



Ceramic Logs

4



Ceramic Glass

5



Pedestal / Legs

(excluding finish)



Door Assembly



Surround Panels

(excluding finish)



Exterior Panels

(excluding finish)

Up to 5 years

Electrical Components



Exterior Surface Finishing



Labour



1

Whereas warranty has expired, replacement parts will be warrantied for 90 days from part purchase date. Labour not included.

Unit serial number required.

2

50-173 Westpor t Fan Kit covered for up to 5 years from purchase date. Labour not included. Unit serial required.

3

Excluding damage to the finish caused by improper setup of the appliance, or color changes.

4

Log set and panels excludes wear and tear or breakage caused by cleaning or service.

4

Glass is covered for thermal breakage. Photos of box, inside of door, and unit serial # must be supplied for breakage due to shipping.

6

Exterior Surface finishing covers plating, enamel or paint and excludes colour changes, chipping, and fingerprints.

Travel costs not included.

43

Installation Data Sheet

The following information must be recorded by the installer for warranty purposes and future reference.

NAME OF OWNER:

_________________________________________

ADDRESS:

_________________________________________
_________________________________________
_________________________________________

PHONE:___________________________________

MODEL:___________________________________

SERIAL NUMBER:___________________________

DATE OF PURCHASE: _____________ (dd/mm/yyyy)

NAME OF DEALER:

_________________________________________

ADDRESS:

_________________________________________
_________________________________________
_________________________________________

PHONE:___________________________________

NAME OF INSTALLER:

_________________________________________

DATE OF INSTALLATION:___________(dd/mm/yyyy)

� DIRECT VENT

� NATURAL GAS (NAT) � PROPANE(LPG)

INLET GAS PRESSURE:_________in WC

MAIN BURNER ORIFICE:__________# DMS

PILOT ORIFICE #_________OR________in diam.

INSTALLER’S SIGNATURE:

_________________________________________

MANUFACTURED BY:

SHERWOOD INDUSTRIES LTD.

6782 OLDFIELD RD. SAANICHTON, BC, CANADA V8M 2A3

www.enviro.com

May 22, 2018

ADDRESS:

_________________________________________
_________________________________________
_________________________________________

PHONE:___________________________________

C-15090

44