SHERWOOD INDUSTRIES IS AN ENVIRONMENTALLY RESPONSIBLE COMPANY. THIS MANUAL IS PRINTED ON RECYCLED
PLEASE KEEP THESE INSTRUCTIONS FOR FUTURE REFERENCE
PAPER.
PELLET STOVE
Evolution-A
TECHNICAL MANUAL
Contact your building or fire officials about restrictions and installation
inspection requirements in your area.
PLEASE READ THIS ENTIRE MANUAL BEFORE INSTALLATION
AND USE OF THIS PELLET-BURNING ROOM HEATER. FAILURE TO
FOLLOW THESE INSTRUCTIONS COULD RESULT IN PROPERTY
DAMAGE, BODILY INJURY OR EVEN DEATH.
50-1483
Table of Contents
Introduction..............................................................................................................................3
Important Safety Data..........................................................................................................3
Safety Warnings And Recommendations................................................................................3
Specifications.............................................................................................................................5
Dimensions.........................................................................................................................5
Rating Label Location...........................................................................................................5
Rating Label.......................................................................................................................6
Installation................................................................................................................................7
Deciding Where to Locate your Pellet Appliance.....................................................................7
Removing Pellet Stove From Pallet.........................................................................................7
Clearances to Combustibles..................................................................................................8
Alcove Clearances................................................................................................................8
Optional Hearth Pad Installation............................................................................................9
Thermostat Installation.........................................................................................................9
Vent Termination Requirements...........................................................................................10
Fresh-Air............................................................................................................................11
Exhaust And Fresh Air Intake Locations...............................................................................11
Mobile Home Installation....................................................................................................12
Horizontal Exhaust Through Wall Installation........................................................................12
Corner Through Wall Installation.........................................................................................12
Through Wall With Vertical Rise and Horizontal Termination Installation- Recommended.........14
Through Concrete Wall With Vertical Rise Installations..........................................................14
Inside Vertical Installations.................................................................................................15
Outside Vertical Installations...............................................................................................15
Hearth Mount Installation...................................................................................................16
Exterior Mounted Exhaust Blower........................................................................................17
Typical Through Wall With Exterior Blower Kit Installation - Horizontal Termination.................18
Typical Through Wall With Exterior Blower Kit Installation - Vertical Termination.....................19
Optional Slider/Damper Installation.....................................................................................19
Slider/Damper Set-Up.........................................................................................................20
Troubleshooting.......................................................................................................................21
Wiring Diagram........................................................................................................................24
Parts List.................................................................................................................................25
Parts Diagram - Components....................................................................................................27
Parts Diagram - Steel................................................................................................................28
Warranty..................................................................................................................................29
Installation Data Sheet.............................................................................................................32
2
Introduction
* This manual is designed for the technician in conjunction with the owner’s manual. *
IMPORTANT SAFETY DATA:
Please read this entire Owner’s Manual before installing or operating your ENVIRO Pellet
Stove. Failure to follow these instructions may result in property damage, bodily injury
or even death. Contact your local building or fire official to obtain a permit and any information on
installation restrictions and inspection requirements for your area.
To prevent the possibility of a fire, ensure that the appliance is properly installed by adhering to the
installation instructions. An ENVIRO dealer will be happy to assist you in obtaining information with
regards to your local building codes and installation restrictions.
Be sure to maintain the structural integrity of the home when passing a vent through walls, ceilings, or
roofs.
The stove’s exhaust system works with negative combustion chamber pressure and a slightly positive
chimney pressure. It is very important to ensure that the exhaust system be sealed and airtight. The ash
pan and viewing door must be locked securely for proper and safe operation of the pellet stove.
Do not burn with insufficient combustion air. A periodic check is recommended to ensure proper
combustion air is admitted to the combustion chamber. Setting the proper combustion air is achieved by
adjusting the slider damper located on the left side of the stove.
When installing the stove in a mobile home, it must be electrically grounded to the steel chassis of the
home and bolted to the floor. Make sure that the structural integrity of the home is maintained and all
construction meets local building codes.
Minor soot or creosote may accumulate when the stove is operated under incorrect conditions such as an
extremely rich burn (black tipped, lazy orange flames).
If you have any questions with regard to your stove or the above-mentioned information, please feel free
to contact your local dealer for further clarification and comments.
SAFETY WARNINGS AND RECOMMENDATIONS:
Caution: Do not connect to any air distribution duct or system.
Do not burn garbage or flammable fluids such as gasoline, naptha or engine oil.
Unit hot while in operation. Keep children, clothing and furniture away. Contact
may cause skin burns.
SOOT: Operation of the stove with insufficient combustion air will result in the formation of soot which
will collect on the glass, the heat exchanger, the exhaust vent system, and may stain the outside of the
house. This is a dangerous situation and is inefficient. Frequently check your stove and adjust the slider/
damper as needed to ensure proper combustion. See: “S
CLEANING: There will be some build up of fly ash and small amounts of creosote in the exhaust. This
will vary due to the ash content of the fuel used and the operation of the stove. It is advisable to inspect
and clean the exhaust vent semi-annually or every two tons of pellets.
LIDER/DAMPER SETTING”.
3
Introduction
ELECTRICAL: The use of a surge protected power bar is recommended. The unit must be
grounded. The grounded electrical cord should be connected to a standard 115 volts (4.7 Amps), 60
hertz electrical outlet. Be careful that the electrical cord is not trapped under the appliance and that it is
clear of any hot surfaces or sharp edges and also must be accessible. If this power cord should become
damaged, a replacement power cord must be purchased from the manufacture or a qualified ENVIRO
dealer. This unit’s maximum power requirement is 540 watts.
GLASS: Do not abuse the glass by striking or slamming the door. Do not attempt to operate the stove
with broken glass. The stove uses ceramic glass. Replacement glass must be purchased from an ENVIRO
dealer. Do not attempt to open the door and clean the glass while the unit is in operation or if glass is
hot. To clean the glass, use a soft cotton cloth and mild window cleaner, gas or wood stove glass cleaner,
or take a damp paper towel and dip into the fly ash. This is a very mild abrasive and will not damage the
glass.
FLAMMABLE LIQUIDS: Never use gasoline, gasoline-type lantern fuel, kerosene, charcoal lighter
fluid, or similar liquids to start or “freshen up” a fire in the heater. Keep all such liquids well away from
the heater while it is in use.
SMOKE DETECTOR: Smoke detectors should be installed and maintained in the structure when
installing and operating a pellet burning appliance.
OPERATION: The ash pan and door must be closed securely for proper and safe operation of the pellet
stove. Also ensure all gaskets on the door are checked and replaced when necessary.
INSTALLATION: Be sure to maintain the structural integrity of your home when passing a vent through
walls, ceilings, or roofs. It is recommended that the unit be secured into its position in order to avoid any
displacement.
DO NOT INSTALL A FLUE DAMPER IN THE EXHAUST VENTING SYSTEM OF THIS UNIT.
DO NOT CONNECT THIS UNIT TO A CHIMNEY FLUE SERVING ANOTHER APPLIANCE.
FRESH AIR: Outside Fresh Air connection is optional. Must be connected to all units installed in Mobile
and “Air Tight Homes” (R2000) or where required by local codes. Consider all large air moving devices
when installing your unit and provide room air accordingly. Limited air for combustion may result in poor
performance, smoking and other side effects of poor combustion.
If you have any questions with regards to your stove or the above-mentioned information, please feel
free to contact your local dealer for further clarification and comments.
SINCE SHERWOOD INDUSTRIES LTD. HAS NO CONTROL OVER THE INSTALLATION OF
YOUR STOVE, SHERWOOD INDUSTRIES LTD. GRANTS NO WARRANTY IMPLIED OR STATED
FOR THE INSTALLATION OR MAINTENANCE OF YOUR STOVE. THEREFORE, SHERWOOD
INDUSTRIES LTD. ASSUMES NO RESPONSIBILITY FOR ANY CONSEQUENTIAL DAMAGE(S).
SAVE THIS INSTRUCTION MANUAL FOR FUTURE REFERENCE
4
221/4"
(565 mm)
33
1
/16"
(840 mm)
211/4"
(539 mm)
5
13
/16"
(147 mm)
26
3
/8"
(670 mm)
277/8"
(708 mm)
24
3
/8"
(619 mm)
When not installing the optional
Hearth Pad on the unit, the
minimum requirements for floor
protection are a width of 24
3
/8" &
depth of 26
3
/8"
DIMENSIONS:
Specifications
RATING LABEL LOCATION:
Figure 1: Dimensions of EF5.
The rating label is located on the inside of the ash pan cover.
5
RATING LABEL:
Certified for use in Canada & USA
Certifié pour installation au
Canada et aux Etats-Unis.
ENVIRO MODEL / MODELE ENVIRO: EF V EVOLUTION FREESTANDING
LISTED ROOM HEATER, PELLETIZED FUEL ONLY
SUITABLE FOR MOBILE HOME INSTALLATION (CONCU POUR MAISON MOBILES)
REPORT #476-1840-00 (OCTOBER 2000)
TESTED TO (TESTÉE SELON): UL 1482-1994/ULC S627-M93/ASTM 1509-95/ULC S628-M93
This pellet appliance has been tested and listed for use in manufactured homes in accordance with Oregon
Administration Rules 814-23-900 through 814-23-909. Install and use only in accordance with the Manufacture’s
installation and operating instructions. Contact local building or fire officials about restrictions and installation inspection
in your area. Do not connect this unit to a chimney flue serving another appliance. See local building codes and
manufacturers instructions for precautions required for passing a chimney through a combustible wall or ceiling. Electrical
rating: 120 volts, 60 hz, 3.3 Amps. Route cord away from the heater.
Cet appareil de boulette a été teste et repertoirie pour une utilisation dans les maisons pre fabriquées conformément aux
reglements l’Administration d’Oregon Gouverne, 814-33-900 à 814-23-909. Installer et ulitiser uniquement conformément
aux instructions d’installtion et d’utilisation du fabricant. Contacter les autories locales de la construction ou de la
protection incendie pour vous informer sur les restrictions et l’inspection d’installtion dans votre region. Ne branchez pas
cette unité sur un conduit de cheminée utilse pour un utre appereil. Consultez les codes de construction locaux et les
instructions du fabricant pour les précautions necessaires pur faire passer une cheminée a travers un mur ou un plafold
combustible. Le classement électrique : 120 volts, 60 hz, 3.3 Amplis. Maintenez le fil a l’ecart de l’apperreil de chauffage.
WH-EF-5-
MANUFACTURED BY /
FABRIQUE PAR
:
SHERWOOD INDUSTRIES LTD.
VICTORIA BC CANADA
DATE OF MANUFACTURE /
DATE DE FABRICATION:
J F M A M J J A S O N D 2009 2010 2011
CAUTION:
Hot while operating. Do not
touch, severe burns may
result. Keep children,
clothing, furniture, gasoline
or other flammable vapors
away.
See installation and operating
instructions accompanying appliance.
ATTENTION:
Très chaud quand allumé. Ne
touchez pas, les brûlures
sévères peuvent résulter. Tenez
loin des enfants, des vêtements,
des meubles,de l’essence ou
d’autres fluides produisant des
vapeurs inflammables.
Consultez le manuel avec les instructions
d’installation et d’opération.
DO NOT REMOVE THIS LABEL
N'ENLEVEZ PAS CETTE ETIQUETTE
Floor Protection
A
B
C
D
Backwall
Sidewall
INSTALLED AS A FREESTANDING STOVE MODEL (FS) /
A INSTALLE COMME UN MODELE SUR PIED DE POELE
Minimum clearances to combustible materials; conventional or mobile home./
Les dégagements minimums aux matériels combustibles; la maison
conventionnelle ou mobile.
A) Sidewall to unit / De mur lateral à l'unité 6 inches/pouces (150 mm)
B) Backwall to unit / De mur du fond à l'unité 3 inches/pouces ( 75 mm)
C) Corner to unit / Du coin à l'unité 3 inches /pouces ( 75 mm)
D) Combustible floor must be protected by a non-combustible material
extending 6 inches (150 mm) in front of the unit, as shown.
Le plancher combustible doit être protégé par un matériel incombustible
étendant 6 pouces (150 mm) devant l'unité, comme indiquée.
ALCOVE
Largeur Minimum Width
36 inches/pouces (912 mm)
Hauteur Minimum Height
48 inches/pouces (1220 mm)
Profondeur Minimum Depth
48 inches /pouces(1220 mm)
C-10595
LIGHTING INSTRUCTIONS:
- Press and release the on / off button
- Once fire has started, set the heat output to the desired setting.
TO TURN THE UNIT OFF:
- Push the on / off button
(Refer to owners manual for detailed instructions)
INSTRUCTIONS POUR L’ALLUMAGE:
- Presse et relaease le sur / de bouton.
- Une fois le feu a commence, a regle le production de chaleur au montage
desire.
POUR ETEINDRE L’UNITE:
- Appuyer le sur / de bouton
(Referez-vous au guide de l’utilisateur pou un mode d’emploi detaille.)
For use with pelletized solid fuels only. Operate only with viewing door and ash removal door closed. Only
replace glass with ceramic glass. Components required for installation: a 3 inch (75 mm) or 4inches (100
mm) listed PL vent complete with components. Hearth mount installations; a listed single wall chimney liner
may be used.
Pour l'usage avec les combustibles sous forme de boulets uniquement. Fonctionner seulement avec la vue
de porte et la porte d'enlèvement de cendre ont fermé. Seulement remplacer le verre avec le verre de
ceramique. Les composants ont exigé pour l'installation : 3 pouce (75 mm) ou 4 pouce (100 mm) a
énuméré le conduit de PL complète avec les composants. Les installations de mont de foyer ; un paquebot
de cheminée de mur de seul énuméré peut être utilisé.
SAMPLE
Specifications
6
Figure 2: Rating Label.
Remove the two (2)
wood screws (one
on either side of the
unit) to remove the
unit from the pallet.
Installation
DECIDING WHERE TO LOCATE YOUR PELLET APPLIANCE:
1. Check clearances to combustibles.
2. Do not obtain combustion air from an attic, garage or any unventilated
space. Combustion air may be obtained from a ventilated crawlspace.
3. Do not install the stove in a bedroom.
4. You can vent the stove through an exterior wall behind the unit or connect
it to an existing masonry or metal chimney (must be lined if the chimney
is over 6” (15 cm) diameter, or over 28 inches² (180 cm²) cross sectional
area). An interior vent can be used with approved pipe passing through the
ceiling and roof.
5. Locate the stove in a large and open room that is centrally located in the
house. This will optimize heat circulation.
6. The power cord is 8 feet (2.43 m) long and may require a grounded extension
cord to reach the nearest electrical outlet.
REMOVING PELLET STOVE FROM PALLET:
1. Remove the right and left hand
cabinet sides by loosening the three
(3) T-20 Torx screws on the back of
the each panel.
2. Remove the one (1) screw located on
the front of the cabinet side, behind
the top louvers and one (1) screw
behind the ash door.
3. Remove the two (2) wood screws
that are holding the bottom of the
stove to the pallet.
4. Close the side panels.
Figure 3: Screws to take out to remove stove from pallet.
7
Installation
Side Wall
Back Wall
Adjacent Wall
77/8"
(20cm)
4"
(10cm)
4" (10cm)
48"
(122cm)
48"
(122cm)
48"
(122cm)
CLEARANCES TO COMBUSTIBLES:
This unit can be installed on a combustible floor when installed with the optional hearth pad part EF5-103
(for example linoleum, hardwood flooring). If this unit is to be installed onto a carpeted surface, a hearth
pad must be used for stability.
These dimensions are minimum clearances
but it is recommended that you ensure
sufficient room for serving, routine cleaning
and maintenance.
Side wall to unit 6 inches (15 cm)
Back wall to unit 3 inches (7.5 cm)
Corner to unit 3 inches (7.5 cm)
Figure 4: EF5 Clearance to Combustibles.
ALCOVE CLEARANCES:
This unit may be installed in an alcove. Maintain
these clearances to combustibles.
Minimum Alcove width 36 inches (91 cm)
Minimum Alcove height 48 inches (122 cm)
Maximum Alcove depth 48 inches (122 cm)
Install vent at clearances specified by
the vent manufacturer.
8
Figure 5: EF5 Minimum Alcove Size.
Installation
Remove jumper
wire and install
thermostat wires here.
OPTIONAL HEARTH PAD INSTALLATION:
This unit can be installed on a combustible floor (e.g. linoleum, hardwood flooring) when the Optional
Hearth Pad is installed. If this unit is to be installed onto a carpeted surface, a solid pad must be used
underneath the Optional Hearth Pad for stability.
Carefully place the the pellet appliance on its back, on the pallet (allow the exhaust tube to fit thru an
opening in the pallet). Align the holes in the hearth pad and the unit and install the four (4) screws
provided. Stand the unit back up. Adjust the leveling legs to below the Hearth Pad, to support the weight
of the unit.
When moving the unit - be careful not to damage the floor or the Hearth Pad.
THERMOSTAT INSTALLATION:
1. Install the wall thermostat in a location that is not to close too the unit but will effectively heat the
desired area.
Figure 7: Thermostat wire placement.
Figure 6: Installing Hearth Pad Pedestal onto EF5.
2. Install a 12 or 24 Volt Thermostat using an 18 x 2
gauge wire from the unit to the thermostat.
If the unit has been placed in the HI / LOW mode, the unit
will be taken to a low or idle setting when the thermostat
is not calling for heat. When the thermostat calls for heat,
the unit will go to the setting that is displayed on the
control board Heat Indicator. If the heating load is not
great enough when the stove is on low, the high limit
switch will turn the stove off and the switch will have to
be manually reset. To reset the high limit switch, remove
the right cabinet side. The switch is found behind the
control panel. Avoid setting off the high limit switch.
9
Installation
Air Supply Inlet
Gas Meter
Restriction Zone
(Termination not allowed)
Termination Cap
G
G
Opens
Opens
Opens
D
F
B
B
A
I
H
K
G
G
L
C
E
VENT TERMINATION REQUIREMENTS:
IT IS RECOMMENDED THAT YOUR PELLET STOVE BE INSTALLED BY AN AUTHORIZED DEALER/INSTALLER.
Table 1: Use in conjunction with Figure 8 for allowable exterior vent termination locations.
Letter Minimum Clearance Description
A 24 in (61 cm) Above grass, top of plants, wood, or any other combustible materials.
B 48 in (122 cm) Beside/below any door or window that may be opened. (18” (46 cm) if outside
fresh air installed.)
C 12 in (30 cm) Above any door or window that may be opened. (9” (23 cm) if outside fresh air
installed.)
D 24 in (61 cm) To any adjacent building, fences and protruding parts of the structure.
E 24 in (61 cm) Below any eave or roof overhang
F 12 in (30 cm) To outside corner.
G 12 in (30 cm) To inside corner, combustible wall (vertical and horizontal terminations).
H 3 ft (91 cm) within a height
of 15 ft (4.5 m) above the
meter/regulator assembly
I 3 ft (91 cm) From any forced air intake of other appliance
J 12 in (30 cm) Clearance to non-mechanical air supply inlet to building, or the combustion air
K 24 in (61 cm) Clearance above roof line for vertical terminations.
L 7 ft (2.13 m) Clearance above paved sidewalk or paved driveway located on public property.
To each side of center line extended above natural gas or propane meter/
regulator assembly or mechanical vent.
inlet to any appliance.
1. Do not terminate the
vent in any enclosed or
semi-enclosed areas such
as a carport, garage,
attic, crawlspace, narrow
walkway, closely fenced
area, under a sundeck
or porch, or any location
that can build up a
concentration of fumes
such as stairwells, covered
breezeway, etc.
Figure 8: Use in conjunction with Table 1 for allowable exterior vent termination
2. Vent surfaces can become
hot enough to cause burns if touched by children. Non-combustible shielding or guards may be required.
3. Termination must exhaust above the inlet elevation. It is recommended that at least five feet of vertical pipe be
installed outside when the appliance is vented directly through a wall, to create some natural draft to prevent the
possibility of smoke or odor during appliance shut down or power failure. This will keep exhaust from causing a
nuisance or hazard from exposing people or shrubs to high temperatures. In any case, the safest and preferred
venting method is to extend the vent through the roof vertically.
4. Distance from the bottom of the termination and grade is 12” (30 cm) minimum. This is conditional upon the
plants and nature of grade surface. The exhaust gases are hot enough to ignite grass, plants and shrubs located
in the vicinity of termination. The grade surface must not be lawn.
5. If the unit is incorrectly vented or the air to fuel mixture is out of balance, a slight discoloration of the exterior
of the house might occur. Since these factors are beyond the control of Sherwood Industries Ltd, we grant no
guarantee against such incidents.
NOTE: Venting terminals shall not be recessed into walls or siding.
10
locations.
Installation
8
15
/16"
(227 mm)
4
1
/8"
(105 mm
)
1
3
/8"
(35 mm)
10
15
/16"
(278 mm)
FRESH-AIR:
This Heater must have adequate air for proper
combustion in the room that it is installed.
A Fresh-air intake is strongly recommended for all
installations. Failure to install intake air may result in
improper combustion as well as the unit smoking during power
failures.
Outside fresh air is mandatory when installing this unit
in airtight homes and mobile homes.
When connecting to an outside fresh air source, do not use
plastic or combustible pipe. A 2” minimum (51 mm) ID (inside
diameter) steel, aluminum or copper pipe should be used. It is
recommended, when you are installing a fresh air system, to
keep the number of bends in the pipe to a minimum.
EXHAUST AND FRESH AIR INTAKE LOCATIONS:
The Exhaust Starter Tube can be installed 2 ways:
Angled towards the center - Use a Tee with vertical for a “centered” vertical installation.
Straight out the back - For horizontal thru the wall and up installation
Figure 9: Outside Air Connection.
EXHAUST Location:
Base of unit to center of flue 10
Center of unit to center of flue 1” (35 mm)
FRESH AIR INTAKE.
Base of unit to center of intake 8
Center of unit to center of intake 4” (105 mm)
15
/
16” (278 mm)
15
/
16” (227 mm)
Figure 10: EF5 Inlet and Outlet Location.
11
Installation
3" (7.5 cm)
3"
(7.5 cm)
Fresh Air Intake
Wall thimble
manufactured
by pellet vent
manufacturer.
ENVIRO EF5
1
/4” Lag Bolts
Securely Fastened
Ground Wire Directly
to Metal Chassis
Optional
Hearth Pad
Flooring
Steel
Frame
MOBILE HOME INSTALLATION:
● Secure the heater to the floor using the
two holes in the pedestal.
● Ensure the unit is electrically
grounded to the chassis of your home
(permanently).
● Do not install in a room people sleep
in.
● Outside fresh air is mandatory. Secure
outside air connections directly to
fresh air intake pipe and secure with
three (3) screws evenly spaced.
CAUTION
: THE STRUCTURAL
INTEGRITY OF THE
MANUFACTURED HOME FLOOR,
WALL AND CEILING/ROOF MUST
BE MAINTAINED.
CORNER THROUGH WALL INSTALLATION:
Figure 11: Mobile home installation.
HORIZONTAL EXHAUST THROUGH WALL INSTALLATION:
Vent installation: install vent at clearances specified by the vent manufacturer.
A chimney connector shall not pass through an attic or roof space, closet or similar concealed spaces,
or a floor, or ceiling. Where passage through a wall or partition of combustible construction is desired,
the installation must conform to CAN/CSA-B365 Installation Code for Solid-Fuel-Burning Appliances and
Equipment and with all local regulations, including those referring to regional and national. Only use
venting of L or PL type with an inside diameter of 4 inches (100 mm).
12
Figure 12: Corner Installation.
Installation
1. Place the appliance 15” (37.5 cm) away from the wall. If the stove is to be set on a hearth pad, set
the unit on it.
2. Locate the center of the exhaust pipe on the stove. Extend that line to the wall. Once you have located
the center point on the wall, refer to pellet vent manufacturer installation instructions for correct hole
size and clearance to combustibles.
3. Install the wall thimble as per the instructions written on the thimble. Maintain an effective vapour
barrier in accordance with local building codes.
4. Install a length of vent pipe into the wall thimble. Try not to have joints inside the thimble. The pipe
should install easily into the thimble.
5. Connect the exhaust vent pipe to the exhaust pipe on the stove. Seal the connection with high
temperature silicone.
6. Install the fresh air intake (see O
UTSIDE FRESH AIR CONNECTION).
7. Push the stove straight back, leaving a minimum of 4” (10 cm) clearance from the back of the stove
to the wall. Seal the vent pipe to the thimble with high temperature silicone.
8. The pipe must extend at least 12” (30 cm) away from the building. If necessary, bring another
length of pipe to the outside of the home to connect to the first section. Do not forget to place high
temperature silicone around the pipe that passes through the thimble.
9. Install a vertical pipe, or if all requirements for direct venting are met, install vent termination.The
stainless steel cap termination manufactured by the vent manufacturer is recommended. However,
when the vent terminates several feet above ground level and there are no trees, plants, etc. within
several feet, a 45° elbow can be used as termination. The elbow must be turned down to prevent
rain from entering.
NOTE:
• It is recommended that horizontal through wall installations have 3 to 5 feet (91 to 152 cm) of vertical
pipe in the system to help naturally draft the unit in the event of extreme weather or a power outage.
• Some horizontal through wall installations
may require a “T” and 3 to 5 feet (91 to 152
cm) of vertical pipe outside the building to
help draft the unit. This may be required if
a proper burn cannot be maintained, after
the stove has been tested and the airflow
set. This is due to the back pressure in
the exhaust caused by airflow around the
structure.
• Follow vent manufacturer guidelines for
installation of venting. High temp Sealent
must be used when connecting vent pipe
to the unit’s starter pipe. Improper seals
at the vent joints may cause combustion
by-products to leak into the room where
installed - seal as required.
Figure 13: Straight through wall Installation.
13
Installation
Wall framing
Wall thimble
Termination cap
Vertical section
of vent pipe
Horizontal frame
for thimble
Clean out tee
90
o
elbow
EF 5
Concrete Wall
THROUGH WALL WITH VERTICAL RISE AND HORIZONTAL TERMINATION INSTALLATION- RECOMMENDED:
A 45° elbow with a screen may be
used in place of the termination cap
(or stainless steel termination hood).
Figure 14: Venting horizontally with rise.
THROUGH CONCRETE WALL WITH VERTICAL RISE INSTALLATIONS:
A 45° elbow with a screen may be
used in place of the termination cap
(or stainless steel termination hood).
Installation to use if there is a concrete
or retaining wall in line with exhaust
vent on pellet stove.
The termination must be 12 inches
(30 cm) from the outside wall and 12
inches (30 cm) above the ground.
14
Figure 15: Venting with concrete wall behind unit .
2 ft
(61 cm)
Rain Cap (ensure cap
is at least 3ft (91cm)
above the roof at the
lowest point)
Roof Flashing
Roof Rafter
Fire Stop with
Support Collar
Ceiling Joist
Vertical Vent Pipe
Clean Out Tee with
Pipe Adapter
EF 5
NOTE: All vent sections must
maintain 3 inches (7.6 cm)
clearances to combustibles.
INSIDE VERTICAL INSTALLATIONS:
1. Choose a stove location that is ideal. See the section “DECIDING WHERE TO LOCATE YOUR PELLET APPLIANCE.”
2. Place a non-combustible hearth pad where necessary.
3. Place the unit on the hearth pad (if
4. Locate the center of the fresh air
5. Install the fresh air intake pipe.
6. Install the tee with clean out.
7.
8. Finally, extend the pellet vent to go
9. Ensure that the rain cap is
OUTSIDE VERTICAL INSTALLATIONS:
To accomplish a outside vertical pipe installation, follow steps 1 through 5 in the “INSIDE VERTICAL INSTALLATIONS
- FREESTANDING” section and then finish it by performing the following (refer to Figure 17).
Installation
installed on a carpeted surface) and
space the unit in a manner so when
the pellet vent is installed vertically,
it will be 3” (7.6 cm) away from a
combustible wall.
intake pipe on the unit. Match that
center with the same point on the
wall and cut a hole about 1 ” (41
mm) in diameter.
Install the pellet vent upward
from there. When you reach the
ceiling, make sure that the vent
goes through the ceiling fire stop.
Maintain a 3” (7.6 cm) distance
to combustibles and keep attic
insulation away from the vent pipe.
Maintain an effective vapor barrier.
through the roof flashing.
approximately 36” (900 mm) above
the roof.
Figure 16: Inside Vertical Installation.
1. Install a tee with clean out on the outside of the house.
2. Install PL vent upward from the tee. Make sure that you install support brackets to keep the vent
straight and secure.
3. Install ceiling thimble and secure the flashing as you go through the roof.
4. Ensure that the rain cap is approximately 36” (91.5 cm) above the roof.
15
EF 5
Existing Fireplace
Clean Out Tee
Fireplace Damper
Location
Rain Cap
Seal Plate
Vent Pipe (single
wall stainless flex
pipe or PL vent)
Existing Masonary
Flue
Flexible Vent Connector
(Use this 5 ft section of
pipe to vent past
fireplace damper or
smoke shelf)
Installation
Rain cap
Flashing
24"
(61 cm)
3"
(7.5cm)
Tee with
cleanout
Fresh air
intake
3" (7.5 cm)
Clearance
Support
bracket
Type "L"
vent
Figure 17: Outside Vertical Installation.
HEARTH MOUNT INSTALLATION:
Figure 18: Hearth mount installation.
16
Refer to Figures 18.
1. Lock fireplace damper in the open position.
2. Install a positive flue connector at the
fireplace dampers.
3. Connect a tee or a 90° elbow to the exhaust
pipe.
4. Install flexible stainless steel liner or listed
pellet vent to the top of the chimney.
Installation
EXTERIOR MOUNTED EXHAUST BLOWER:
The EF5 can be equipped with an externally mounted exhaust blower. This optional kit includes all
components necessary to install the exhaust blower on any vertical wall surface.
Choose a location for your stove that meets the requirements
stated in your manual and allows installation with the least
amount of interference with house framing, plumbing,
wiring, etc.
Included in the Exterior Mounted Exhaust Blower Kit are:
1 - Exhaust blower housing box.
1 - Blower cover plate.
1 - Hardware bag
Figure 19: Exterior Blower Kit.
1. Remove the left hand cabinet side by removing the two
(2) screws down the front. Loosen the three screws on the
back of the cabinet side and remove panel.
Figure 20: Exterior Blower Kit.
2. Loosen the six (6) screws that hold the back grill in place.
Lift the back grill off the screws.
3. Disconnect the Exhaust blower wires from the wire
harness. Remove the exhaust blower motor from the
housing; six (6) screws. Cover hole in housing with cover
plate provided (see Figure 18).
4. Remove the cover from the exhaust blower housing box.
5. Install the exhaust blower housing box into the pipe placed
through the wall thimble, seal with high temperature
silicone. Fasten the box to the wall with (4) four screws,
seal edges of box to wall with clear silicone.
6. Drill a hole through the wall thimble plate for the electrical
wires. Pass the armored cable through the wall thimble.
Use the strain relief provided. Do not pass cable
through vent hole.
7. Install the Exhaust Blower motor into the external exhaust
blower housing box. Make the electrical connections to the
wire harness and exhaust blower.
Figure 21: Exterior Blower Kit cut-through.
8. Replace the cover on the Exhaust Box and the back grill of
the stove and ensure the screws are tightened down.
9. Install vertical pipe as instructed in appropriate section.
17
Installation
Electrical Cable
EF 5
90° Elbow
45°Elbow with Rodent
screen or stainless
steel termination hood
2ft Riser
Pipe Adaptor
Exterior Blower
and Housing
Wall Strap
To supply power
to the exhaust
TYPICAL THROUGH WALL WITH EXTERIOR BLOWER KIT INSTALLATION - HORIZONTAL TERMINATION:
Figure 22: Through Wall Installation with Exterior Blower Kit.
NOTE:
Ensure that all vent connections are installed by placing a small bead of high temperature silicone at each
chimney connection.
Also ensure that all vertical vent sections are properly supported and that all clearances to combustibles
are maintained in accordance with the vent manufacturer’s specifications.
Figure 23: Through Wall Installation with Exterior Blower Kit; Side View.
Install an amour coated electrical cable from the exhaust blower housing, through the wall thimble plate
and attach to the pre drilled hole in the left hand rear hopper pillar. Hook up to wires from the exhaust
blower wiring harness.
All electrical connections must be in accordance to local code requirements
18
EF5
Roof Sheathing
Rain Cap
Roof Flashing
Roof Rafters
Ceiling Joists
Vent Pipe
Exterior Wall
Sheathing
Outside Vent
Termination
Installation
Slider damper
rod and knob
7
/16" Nut
7
/16" Clinching Nut
Slider damper plate
Slider/
Damper
Knob
TYPICAL THROUGH WALL WITH EXTERIOR BLOWER KIT INSTALLATION - VERTICAL TERMINATION:
Follow the previous pages for through wall
installations. Ensure that vent pipe is properly
secured to wall using wall straps. Maintain
clearances to combustibles on vent pipe as well
as unit.
OPTIONAL SLIDER/DAMPER INSTALLATION:
Figure 25: Slider/Damper Knob.
3. Re-install the cabinet side. Install the black knob on the end of the rod. Check slider damper for
smooth operation.
Figure 24: Through Wall Installation with Exterior Blower Kit;
Vertical Termination.
If you wish to
adjust the slider
damper externally
(NOT REQUIRED),
please follow
the instructions
below.
1. To install the
O P T I O N A L
Figure 26: Slider/Damper Assembly.
slider damper rod, remove the left cabinet side and locate the
7
slider damper plate. Install the
/16” inch nut onto the slider
damper rod, thread all the way to the end of the threads on rod.
2. Slide rod through the hole in the slider damper plate and install
7
/16” clinching nut onto the rod and tighten completely onto
the
the slider damper plate.
19
Installation
Air Intake Box
Exhaust Channel
Slider Damper
Exhaust Blower
SLIDER/DAMPER SET-UP:
This is used to regulate the airflow through the pellet stove.
The slider damper is located behind the left side panel. To open the left side panel, undo the one screw
located in the upper front corner of the cabinet side between the louvers. Also loosen three screws down
the back of the side panel.The combustion exhaust blower is a variable speed blower controlled by the
heat output button. This blower will decrease the vacuum pressure inside the stove and as the heat
output button is turned down. The vacuum pressure inside the firebox will increase as the combustion
exhaust blower increases in speed (higher heat output setting).
If the fire should happen to go out and the
heat output indicator has been set on the
lowest setting, the Slider Damper should be
pushed in slightly, decreasing the air in the
firebox.
If, after long periods of burning, the fire
builds up and overflows the burn pot or there
is a build up of clinkers, this would be a sign
that the pellet quality is poor, this requires
more primary air, the slider damper must be
pulled out to compensate. Pulling the slider
damper out gives the fire more air.
Figure 27: Slider/Damper Plate in Unit.
The easiest way to make sure that an efficient flame is
achieved is to understand the characteristics of the fire.
• A tall, lazy flame with dark orange tips requires more
air – Open slider (pull out) slightly.
• A short, brisk flame, like a blowtorch, has too much air
– Close slider (push in) slightly.
• If the flame is in the middle of these two
characteristics with a bright yellow/orange, active
flame with no black tips then the air is set for proper
operation.
SPECIAL NOTES:
Pellet quality is a major factor in how the Pellet stove will
operate. If the pellets have a high moisture content or
ash content the fire will be less efficient and has a higher
possibility of the fire building up and creating clinkers
(hard ash build-up).
Figure 28: Efficient Flame.
Taking a reading of vacuum pressure inside the firebox with a magnehelic gauge can be used to set
the slider for best combustion. The best settings are a reading of approximately 0.10 inches of
water column on the high fire setting. Some fuels may require higher or lower settings. The
reading can be taken from the ” (3 mm) hole located on the front of the unit below the door and behind
the magnetic ash lip.
20
Troubleshooting
DO NOT:
● Service the stove with wet hands. The stove is an electrical appliance, which may pose a shock hazard
if handled improperly. Only qualified technicians should deal with possible internal electrical failures.
● Do not remove from the firebox any screws without penetrating oil lubrication.
WHAT TO DO IF:
1. The stove will not start.
2. The stove will not operate when hot.
3. The exhaust blower will not function normally.
4. Light # 2 on Heat output bar flashing.
5. Auger light flashes but auger motor does not turn at all
6. The 200 °F (93 °C) high limit temperature sensor has tripped.
7. The convection blower will not function normally.
8. Ignitor- the pellets will not light.
9. Control settings (Heat Level) has no effect on the fire.
10. The stove keeps going out.
*NOTE: All troubleshooting procedures should be carried out by qualified technicians or
installers.
1. The stove will not start.
üMake sure the stove is plugged in and the wall outlet is supplying power..
üIf the Control Board has been placed in the ON /OFF thermostat mode, then turn the thermostat up to
call for heat.
üEnsure the burn pot liner is correctly placed in the burn pot
üCheck the Heat Level Indicator. - If the # 2 light is flashing (see the # 2 light is flashing)
üCheck the fuse on the circuit board.
üIf the unit still does not start, contact your local service dealer for service.
2. The stove will not operate when hot.
üCheck the Heat Level Indicator if a fire is not detected, or if the fire has gone out the #3 light will
flash because the Exhaust Temperature Sensor’s contacts have opened.
üCheck the hopper for fuel.
üIncorrect air damper setting. - Excessive air may consume the fire too quickly before the next drop of
fuel, leaving completely unburned fuel in the burn pot liner. - Insufficient air will cause build up, further
restricting the air flow through the Burn Pot Liner. This in turn will cause the fuel to burn cold and very
slowly. Fuel may build up and smother the fire. In this case clean the burn pot. (NOTE: unit may
require a change to the vent system or installation of fresh air to correct Air to Fuel ratio
problems).
üCombustion Blower failure. - The Combustion Blower is not turning fast enough to generate the proper
vacuum in the fire box. Visual Check – is the blower motor turning.
üCheck the Exhaust Blower voltage across the blower wires (>=114 V on #5 setting and >= 82 on #1
setting). – Replace the Circuit Board if the Voltage reading is less than 82 V. with a line voltage >115
V AC.
21
Troubleshooting
üCheck Vacuum levels in the exhaust channel by bypassing the Vacuum Switch, then remove the Vacuum
hose from Vacuum Switch. Check exhaust vacuum readings by placing the open end of the Vacuum
Hose on a Magnahelic Gauge (readings must be above .10” W.C. on low fire).
If the motor fails to reach a 0.10” W.C. readings, then replace the Combustion Blower.
üPoor Quality Fuel – Insufficient energy in the fuel to produce enough heat to keep the stove burning
or operational.
üExhaust Temperature Sensor failure. – Bypass sensor located on Exhaust Blower if stove now operates
properly, the unit may require cleaning or a new sensor. Contact your local dealer for service.
üCheck the fuse on the circuit board.
3. The exhaust motor will not function normally.
üOpen the left side access panel; check all connections against the wiring diagram.
üSee “2. The stove will not operate when hot.” section.
4. Light # 2 on Heat output bar flashing
(The Vacuum Switch contacts have opened for more than 15 sec.)
üPinch, break or blockage in Vacuum Hose - Check hose for pinch points or damage, replace or re-route
as required. Blow out Vacuum Hose
üBlocked Hose Barb on Exhaust Channel - Use a paper clip to clean out Hose Barb or remove the Vacuum
Hose from the Vacuum Switch and blow into the hose to remove blockage.
üBlocked exhaust / venting system - Have stove and venting cleaned and inspected.
üSevere negative pressure in area where unit is installed - Check the operation by opening a window,
does this solve the problem? If it does, install fresh air intake to unit or room. Venting system may
require vertical section to move termination into a low pressure zone.
üVacuum Switch failure - Bypass the vacuum switch, if this corrects the problem check for above
problems before replacing the Vacuum Switch.
üDamage to gray wires between Circuit Board and Vacuum Switch - Inspect wires and connectors
üCombustion Blower failure - The Combustion Blower is not turning fast enough to generate the proper
vacuum in the Exhaust Channel. Visual Check; is the blower motor turning? Check the Exhaust Blower
voltage across the blower wires (>=114 V on #5 setting and >= 82 V on #1 setting). – Replace the
Circuit Board if the Voltage reading is less than 82 V. with a line voltage >114 V AC.
üCheck Vacuum levels in the exhaust channel by bypassing the vacuum switch, then remove the Vacuum
hose from Vacuum Switch. Check exhaust vacuum readings by placing the open end of the Vacuum
Hose on a Magnahelic Gauge. (readings must be above .10” W.C. on low fire).
If the motor fails to reach a 0.10” W.C. readings, then replace the Combustion Blower
To reset Circuit Board after a trouble code - push the ON/OFF button
5. Auger light flashes but auger motor does not turn at all.
üIf the Auger gear box does not turn but the motor’s armature does try to spin then the auger is jammed.
– Try to break apart jam by poking at the jam through the drop tube. If this fails then empty the hopper
and remove the Auger Cover **Remember to re-seal the cover after installation**
üCheck the fuse on the circuit board.
22
Troubleshooting
6. The 200 °F ( 93 °C) high limit temperature sensor has tripped.
üReset sensor and determine cause – was it Convection Blower failure or 160 °F ( 71 °C) Temperature
Sensor failure? Bypass the 160 °F ( 71 °C) sensor, does the Convection blower come on high if not
replace the blower? If yes, replace sensor (located on the left side of the firewall).
üCheck the fuse on the circuit board.
7. The convection blower will not function normally.
üClean all grill openings at the back and below unit .
üPress the fan button; does the fan come on? Press again to verify that the blower turns on; if, not
contact your local dealer for service.
8. Ignitor- the pellets will not light.
üEverything else in the stove operates but the ignitor will not light the pellets.
üMake sure the burn pot liner is up tight and square to the ignitor tube by pushing the burn pot back
against the ignitor tube.
üCheck to see if the exhaust blower is operating. If not, contact your local dealer for service.
üCheck the fuse on the circuit board.
NOTE:
The ignitor should be bright orange in color. If not replace the ignitor.
9. Control settings (Heat Level) has no effect on the fire.
üNOTE: If the system light is flashing the Control Board has complete control of the unit. When the units
system light becomes solid then control of the unit is given back to the operator.
üIf there is no control of the Heat Level button make sure the thermostat is calling for heat.
üCall your local dealer for service.
10. The stove keeps going out.
If the stove goes out and leaves fresh unburned pellets or cigarette-like ashes in the burn pot liner, the
fire is going out before the stove shuts off.
üCheck to see that the Slider / Damper is in the correct position.
üTurn the Heat Level up slightly (poor quality pellets will require slightly higher settings).
üSet the auger trim till the #1 and #5 lights are illuminated.
If the stove goes out and there are partially burned pellets left in the burn pot liner, the stove has shut
down due to a lack of air, exhaust temperature, or power failure.
üAdjust the Slider / Damper.
üCheck to see if the stove needs a more complete cleaning.
üTurn the Heat Level up slightly (poor quality pellets will require slightly higher settings).
üDid the power go out?
üContact your local Dealer for service.
23
Wiring Diagram
Connect
Thermostat
Here
Red
Red
Red
Red
Brown
Brown
Brown
Brown
White
White
White
White
115V
White
220V
Blue
White
White
Orange
Orange
Orange
Orange
Yellow
Yellow
Grey
Grey
Grey
Grey
Purple
Purple
Blue
115V
Black
220V
Brown
Black
Black
Black
Blue
Black
Armor Cable Supplied
Vacuum
Switch
Combustion
Blower
Optional Exterior
Exhaust Blower
Power
Cord
Ground
Ignitor
Exhaust
Temperature
Sensor
5 Amp
Fuse
High Limit
Temperature
Sensor
Convection
Blower
Auger
Motor
CommonHot
Thermostat
24
Parts List
Reference Number Description Part Number
1 120°F (49°C) Ceramic Fan Temperature Sensor EC-001
Fan Controller Knob EC-040
Domestic Power Cord - 115V EC-042
2 Auger Motor - 115V EF-001
3 High Limit Temp Sensor 200°F (93°C) Manual Reset EF-016
4 Vacuum Switch - 115V EF-017
Silicone Hose EF-018
Aluminum Hose Barb EF-019
Fan Controller with Knob - 115V EF-045
Shoulder Bolt, Hardened Bush & Nut (Set of 2) EF-124
5 Ash Pan Latch EF-178
Pedestal & Ash Pan Gasket - 10’ (305 cm) EF-208
Both Side Panels With Hopper Lid - Stainless Steel EF5-101
6 Hearth Pad EF5-103
7 Firebox Panel Set With Insulation - Round Drop Tube EF5-124
7 Firebox Panel Set with Insulation - Square Drop Tube 50-1474
8 Burn Pot EF5-128
9 Ash Pan EF5-129
10 Ash Pan Cover EF5-131
11 Ash Shelf - Nickel EF5-132
12 Glass Retainer Set EF5-133
13 Door Handle EF5-134
14 Door Hinge Bracket EF5-135
15 Door Only - Painted EF5-136
16 Slider Damper Plate EF5-137
17 Heat Exchange Rod EF5-138
18 Back Grill EF5-139
19 Hopper Lid - Painted EF5-140
19 Hopper Lid - Stainless Steel EF5-141
20 Hopper Lid Hinge EF5-142
21 External Exhaust Back EF5-143
External Exhaust Box EF5-144
22 External Exhaust Bottom EF5-145
23 45° Exhaust Adaptor EF5-146
24 Exhaust Starter Tube 3” x 2” Long EF5-147
25 Door Assembly Complete 20-014
26 Levelling Legs (Set of 4) 20-018
Hardened Bushing 20-020
27 Glass With Gasket (356 mm x356 mm) 20-023
25
Parts List
Reference Number Description Part Number
Thermostat Interface 20-026
28 Cabinet Side Left - Stainless Steel 20-029
28 Cabinet Side Left - Painted 20-031
29 Cabinet Side Right - Stainless Steel 20-030
29 Cabinet Side Right - Painted 20-032
Cast Top 20-038
30 Control Panel Door 20-040
30 Control Panel Door - Stainless Steel 50-684
31 Firebox Brick Liner - Round Drop Tube 20-045
31 Steel Brick Panel - Square Drop Tube 50-1411
32 Stainless Steel Burn Pot Liner 20-054
33 External Exhaust Kit (3” pipe) 20-070
Nickel Upgrade Kit 20-073
Door Gasket (7ft) 50-088
60° Exterior Exhaust Adaptor 50-096
34 Top Louver Set - Nickel 50-097
Ash Shelf Louver 50-162
Slider Damper Rod & Knob 50-293
Top Glass Retainer 50-294
Control Panel Touch Latch 50-323
Circuit Board Stand Offs 50-331
Circuit Board Wire Harness 50-332
Hopper Guard 50-333
35 Convection Blower - 115V (No Mount) 50-512
36 Convection Blower Mount & Hardware 50-585
37 400 Watt Ignitor - 115V 50-619
Auger Mounting Hardware 50-689
Auger Plate with Bushing 50-899
38 Exhaust Blower Assembly - 115V 50-901
Auger Motor Mount 50-910
Domestic Owner’s Manual 50-1021
Domestic Technical Manual 50-1483
39 Auger with paddles 50-1085
Top Bushing & Auger Kit 50-1223
Burnpot Scrapper Tool 50-1254
End Cap with ” Bushing 50-1255
Auger for 50-1223 Kit 50-1256
40 Circuit Board Decal 50-1930
40 Circuit Board Control Panel with Decal 50-1931
41 Circuit Board With Thermosat Switch - 115V 50-1929
41 Circuit Board 5 Amp Fuse - 115V (Pair) 50-833
26
Parts Diagram - Components
Evolution Domestic - Components
July 2006
27
Parts Diagram - Steel
Evolution Domestic - Steel Components
February 2005
28
Warranty
Sherwood Industries Ltd. is the manufacturer of the Enviro line of heating products. At Sherwood
Industries, our commitment to the highest level of quality and customer service is the most important
thing we do. Each Enviro stove is built on a tradition of using only the finest materials and is backed by
our Exclusive Lifetime Limited Warranty to the original purchaser. With Enviro, you’re not just buying a
stove, you’re buying a company with years of unequalled performance and quality.
Limited Lifetime Warranty:
Under this warranty, Sherwood Industries Ltd. covers the fireplace or stove body and accessories
against defects in materials and workmanship, for part repair or replacement for the first seven (7)
years and limited labour for the first two (2) years to the original purchaser. This Warranty covers:
Firebox, Heat Exchanger, Burn Pot, Firebox Panels, Ceramic Glass, Pedestals, Panels, Legs, Log Sets
and Door Assembly. Please see the exclusions and limitation section below as certain restrictions and
exclusions apply to this warranty.
Limited Three (3) Year Warranty
Under this warranty, Sherwood Industries Ltd. covers the Burn Pot Liner against defects in materials
and workmanship, for part repair or replacement for the first three (3) years and limited labour for the
first two (2) years to the original purchaser. Please see the exclusions and limitation section below as
certain restrictions and exclusions apply to this warranty.
Limited Two (2) Year Warranty:
Under this warranty, Sherwood Industries Ltd. covers: Ignitor, Auger Motor, Circuit Board, Timers, Temp
Sensors, Blowers, Vacuum Switch and Wire Harness, against defects in materials and workmanship, for
part repair or replacement for the first two (2) years and limited labour for the first two (2) years to
the original purchaser. Please see the exclusions and limitation section below as certain restrictions and
exclusions apply to this warranty.
Limited One (1) Year Warranty:
Under this warranty, Sherwood Industries Ltd. covers all exterior surface finishes against defects in
materials and workmanship, for part repair or replacement and limited labour for the first (1) year to
the original purchaser. Please see the exclusions and limitation section below as certain restrictions and
exclusions apply to this warranty.
Here is how our Warranty works
If you have any concerns with your Enviro product please contact the dealer where you purchased the
replace or stove. Your dealer shall make all claims under this warranty in writing.
To the Dealer
When lling out a warranty claim please complete the following information on an ofcial warranty claim
form:
Customer information: Name, address and telephone number of purchaser and date of purchase.
Dealer information: Date of installation, name of installer and dealer, serial number of the appliance,
nature of complaint, defects or malfunction, description and part numbers of any parts replaced.
To the Distributor
Sign and verify that work and information are correct.
29
Warranty
Exclusions and Limitations:
1. This Warranty does not cover tarnish, discoloration or wear on the plating or paint.
2. This Warranty excludes wear and tear or breakage caused by cleaning, moving or service on log set.
3. A qualified installer must install this stove or fireplace. This Limited Warranty covers defects in materials
and workmanship only if the product has been installed in accordance with local building and fire codes;
in their absence, refer to the owner’s manual. If the product is damaged or broken as a result of any
alteration, willful abuse, mishandling, accident, neglect, or misuse of the product, the Limited Warranty
does not apply.
4. The stove must be operated and maintained at all times in accordance with the instructions in the
Owner’s Manual. If the unit shows signs of neglect or misuse, it is not covered under the terms of this
Warranty policy. Performance problems due to operator error will not be covered by the Limited Warranty
policy.
5. As this is a heating appliance some changes in colour of surface finishes may occur. This is not a flaw
and as such is not covered under this warranty.
6. Some minor expansion, contraction, or movement of certain parts and resulting noise, is normal and not
a defect and, therefore, is not covered under this Limited Warranty.
7. Misuse includes over-firing. Over-firing this appliance can cause serious damage and will nullify the
Limited Warranty.
8. The Limited Warranty will cover glass thermal breakage only and will not cover misuse of the stove glass,
including but not limited to glass that is struck, has surface contaminates or has had harsh or abrasive
cleaners used on it.
9. This warranty does not cover products made or provided by other manufacturers and used in conjunction
with the operation of this stove without prior authorization from Sherwood Industries Ltd. The use of
such products may nullify the Limited Warranty on this stove. If unsure as to the extent of this Limited
Warranty, contact your authorized Enviro dealer before installation.
10. Sherwood Industries Ltd. will not be responsible for inadequate performance caused by environmental
conditions.
11. The Limited Warranty does not cover installation and operational related problems such as spillage
caused by environmental conditions. Environmental conditions include but are not limited to nearby
trees, buildings, roof tops, wind, hills, mountains, inadequate venting or ventilation, excessive offsets,
negative air pressures or other influences caused by mechanical systems such as furnaces, fans, clothes
dryers etc.
12. The Limited Warranty is void if:
a) The stove has been operated in atmospheres contaminated by chlorine, fluorine or other damaging
chemicals.
b) The stove is subject to submersion in water or prolonged periods of dampness or condensation.
c) Any damage to the unit, combustion chamber or other components due to water, or weather damage
which is the result of, but not limited to, improper chimney/venting installation.
c) Salt air in coastal areas or high humidity can be corrosive to the finish; these environments can cause
rusting. Damage caused by salt air or high humidity is not covered by the Limited Warranty.
13. Exclusions to the Limited Warranty include: injury, loss of use, damage, failure to function due to
accident, negligence, misuse, improper installation, alteration or adjustment of the manufacturer’s
settings of components, lack of proper and regular maintenance, alteration, or act of God.
14. The Limited Warranty does not cover damage caused to the fireplace or stove while in transit. If this
occurs, do not operate the stove and contact your courier and/or dealer.
15. The Limited Warranty does not extend to or include firebox paint, door or glass gaskets with damage
caused by normal wear and tear, or exterior paint discoloration or chipping, worn gaskets, etc.
16. The Limited Warranty does not include damage to the unit caused by abuse, improper installation, or
modification of the unit.
30
Warranty
17. Damage to plated surfaces caused by fingerprints, scratches, melted items, or other external scores and
residues left on the plated surfaces from the use of abrasive cleaners or polishes is not covered in this
warranty.
18. The Limited Warranty does not cover tarnish, discoloration or wear on the plated surfaces.
19. The paint on the Metal Brick Liner may peel. This is due to the extreme conditions applied to the paint
during normal usage. It is not a flaw and is not covered under warranty.
20. Sherwood Industries Ltd. is free of liability for any damages caused by the fireplace or stove, as well as
inconvenience expenses and materials. The Limited Warranty does not cover incidental or consequential
damages.
21. The Limited Warranty does not cover any loss or damage incurred by the use or removal of any
component or apparatus to or from the Enviro fireplace or stove without the express written permission
of Sherwood Industries Ltd. and bearing a Sherwood Industries Ltd. label of approval.
22. Any statement or representation of Enviro products and their performance contained in Enviro
advertising, packaging literature, or printed material is not part of the Limited Warranty.
23. The Limited Warranty is automatically voided if the fireplace or stove’s serial number has been removed
or altered in any way. If the stove is used for commercial purposes, it is excluded from the Limited
Warranty.
24. No dealer, distributor, or similar person has the authority to represent or warrant Enviro products beyond
the terms contained within the Limited Warranty. Sherwood Industries Ltd. assumes no liability for such
warranties or representations.
25. Sherwood Industries Ltd. will not cover the cost of the removal or re-installation of the stove, hearth,
facing, mantels, venting or other components.
26. Labour to replace or repair items under this Limited Warranty will be covered per our warranty service
fee reimbursement schedule. Labour rates are set per component and as such total labour costs may
not be covered.
27. Sherwood Industries Ltd. is not liable for freight or labour on any stove replaced in-field and is not liable
for travel costs for service work. In the event of in-home repair work, the customer will pay any inhome travel fees or service charges required by the Authorized Dealer.
28. At no time will Sherwood Industries Ltd. be liable for any consequential damages which exceed the
purchase price of the unit. Sherwood Industries Ltd. has no obligation to enhance or modify any
stove once manufactured (example: as a stove evolves, field modifications or upgrades will not be
performed).
29. This Limited Warranty is applicable only to the original purchaser and it is non-transferable.
30. This warranty only covers Enviro products that are purchased through an authorized Enviro dealer.
31. If for any reason any section of the Limited Warranty is declared invalid, the balance of the warranty
remains in effect and all other clauses shall remain in effect.
32. The Limited Warranty is the only warranty supplied by Sherwood Industries Ltd., the manufacturer
of the stove. All other warranties, whether express or implied, are hereby expressly disclaimed and
purchaser’s recourse is expressly limited to the Limited Warranty.
33. Sherwood Industries Ltd. and its employees or representatives will not assume any damages, either
directly or indirectly, caused by improper usage, operation, installation, servicing or maintenance of this
stove.
34. Sherwood Industries Ltd. reserves the right to make changes without notice. Please complete and mail
the warranty registration card and have the installer fill in the installation data sheet in the back of the
manual for warranty and future reference.
35. Sherwood Industries Ltd. is responsible for stocking parts for a maximum of seven (7) years after
discontinuing the manufacture or incorporation of the item into its products. An exception to this would
be if an OEM supplier is not able to supply a part.
31
Installation Data Sheet
The following information must be recorded by the installer for warranty purposes and future reference.
NAME OF OWNER:
_________________________________________
ADDRESS:
_________________________________________
_________________________________________
_________________________________________
PHONE:___________________________________
MODEL:___________________________________
SERIAL NUMBER:___________________________
DATE OF PURCHASE: _____________ (dd/mm/yyyy)
NAME OF DEALER:
_________________________________________
ADDRESS:
_________________________________________
_________________________________________
_________________________________________
PHONE:___________________________________
NAME OF INSTALLER:
_________________________________________
DATE OF INSTALLATION:___________(dd/mm/yyyy)
MAGNEHELIC AT INSTALL:___________________
INSTALLER’S SIGNATURE:
_________________________________________
MANUFACTURED BY:
SHERWOOD INDUSTRIES LTD.
6782 OLDFIELD RD. SAANICHTON, BC, CANADA V8M 2A3
www.enviro.com
May 7, 2009
ADDRESS:
_________________________________________
_________________________________________
_________________________________________
PHONE:___________________________________
C-11909
32
Loading...