vapours and liquids in the vicinity of this or any
other appliance.
This appliance is only for use with the type of gas
indicated on the rating plate. This appliance is not
convertible for use with other gases, unless a certied
kit is used.
WARNING: If the information in this manual
is not followed exactly, a re or explosion
may result causing property damage, personal
injury or loss of life. Installation and service
must be performed by a qualied installer,
service agency or the gas supplier.
Massachusetts installations (Warning): This product must be installed by a licensed
plumber or gas tter when installed within the Commonwealth of Massachusetts. Other
Tested &
Listed By
C
OMNI-Test Laboratories, Inc,
T L
O-
Report # 268-Sb-22-5
US
Portland
Oregon USA
Massachusetts code requirements: Flexible connector must not be longer than 36in.,
a shut off valve must be installed; only direct vent sealed combustion products are
approved for bedrooms/bathrooms. A carbon monoxide detector is required in all rooms
containing gas red direct vent appliances. The replace damper must be removed or
welded in the open position prior to installation of a replace insert.
INSTALLER:
Leave this manual with the appliance.
CONSUMER:
Retain this manual for future reference.
WHAT TO DO IF YOU SMELL GAS
• Open windows/extinguish any open
ame.
• Do not try to light any appliance.
• Do not touch any electrical switch
or use any phone in your building.
• Immediately call your gas supplier
from a neighbour’s phone. Follow
the gas supplier’s instructions.
• If you cannot reach your gas
supplier, call the re department.
SHERWOOD INDUSTRIES IS AN ENVIRONMENTALLY RESPONSIBLE COMPANY. THIS MANUAL IS PRINTED ON RECYCLED
PLEASE KEEP THESE INSTRUCTIONS FOR FUTURE REFERENCE
Version Française: www.enviro.com/fr.html
PAPER.
50-2562
Page 2
Safety Precautions
FOR SAFE INSTALLATION AND OPERATION OF YOUR “ENVIRO” HEATER,
PLEASE CAREFULLY READ THE FOLLOWING INFORMATION:
• All ENVIRO gas-red appliances must be installed
in accordance with their instructions. Carefully read all
the instructions in this manual rst. Consult the building
authority having jurisdiction to determine the need for a
permit prior to commencing the installation.
• NOTE: Failure to follow these instructions could
cause a malfunction of the replace, which could result in
death, serious bodily injury, and/or property damage.
• Failure to follow these instructions may also void
your re insurance and/or warranty.
GENERAL
• Installation and repair should be done by a qualied
service person. The appliance should be inspected before
the rst use and, at least, annually by a qualied service
person. More frequent cleaning may be required due to
excessive lint from carpeting, bedding material, etc. It
is imperative the control compartments, burners and
circulating air passageways of the appliance be kept
clean.
• Due to high temperatures, the appliance should be
located out of high trafc areas and away from furniture
and draperies.
Children and adults should be alerted to the
hazards of high surface temperatures and should
stay away to avoid burn or clothing ignition.
• Young children should be carefully supervised when
in the same room as the appliance. Toddlers, young
children and others may be susceptible to accidental
contact burns. A physical barrier is recommended if there
are at risk individuals in the house. To restrict access to a
replace or stove install an adjustable safety gate to keep
toddlers, young children and other at risk individuals
out of the room and away from hot surfaces. Any safety
screen or guard removed for servicing an appliance must
be replaced prior to operating the appliance.
• Clothing or other ammable materials should not be
placed on or near the appliance.
WARNING
HOT GLASS WILL
CAUSE BURNS
DO NOT TOUCH
GLASS UNTIL COOLED.
NEVER ALLOW
CHILDREN TO TOUCH
GLASS.
FOR YOUR SAFETY
• Installation and service must be performed by a qualied
installer, service agency or gas supplier.
• This installation must conform to local codes or, in the
absence of local codes, with the National Fuel Gas Code,
ANSI Z223.1/NFPA 54, or the Natural Gas and Propane
Installation Code, CSA B149.1.
• To prevent injury, do not allow anyone who is unfamiliar
with the stove to operate it.
• To prevent injury, if the pilot or pilot and burners
have gone out on their own, open the glass door and
wait 5 minutes to air out before attempting to relight the stove.
• Always keep the area around these appliances clear of
combustible material, gasoline and other ammable liquids
and vapours.
• These appliances should not be used as a drying rack
for clothing or for hanging Christmas stockings/decorations.
• Due to the paint curing on the stove, a faint odor and
slight smoking will likely be noticed when the stove is rst
used. Open a window until the smoking stops.
Always connect this gas stove to a vent system and vent to
the outside of the building envelope. Never vent to another
room or inside the building. Make sure the specied vent
pipe is used, properly sized and of adequate height to
provide sufcient draft. Inspect the venting system annually
for blockage and signs of deterioration.
WARNING: Failure to position the parts in accordance
with the diagrams in this booklet, or failure to use only
parts specically approved with this appliance, may result in
property damage or personal injury.
WARNING: Do not operate with the glass front removed,
cracked or broken. Replacement of the glass should be done
by a licensed or qualied service person.
• Never use solid fuels such as wood, paper, cardboard,
coal, or any ammable liquids, etc., in this appliance.
• Do not use this heater if any part has been under water.
Immediately call a qualied service technician to inspect the
heater and to replace any part of the control or gas control
systems that have been under water.
• Do not abuse the glass by striking it or slamming the
door shut.
• If the E33G unit is pulled out of its installation, and
the vent-air intake system is disconnected for any reason,
ensure that the vent-air intake pipes are reconnected and
re-sealed in accordance to the instructions noted in
Installation Data Sheet...................................................................................................36
3
Page 4
Codes And Approvals
DIRECT VENT: This type is identied by the sufx DV. This appliance draws all of its air for combustion from
outside the dwelling, through a specially designed vent pipe system.
This appliance has been tested and approved for installations from 0 feet to 4500 feet (1372 m) above sea level.
In the USA: The appliance may be installed at higher altitudes. Please refer to your American Gas Association
guidelines which state: the sea level rated input of Gas Designed Appliances installed at elevations above 2000
(610 m) feet is to be reduced 4% for each 1000 feet (305 m) above sea level. Refer also to local authorities
or codes which have jurisdiction in your area regarding the de-rate guidelines.
In Canada: When the appliance is installed at elevations above 4500 feet (1372 m), the certied high altitude
rating shall be reduced at the rate of 4% for each additional 1000 feet (305 m).
• This appliance has been tested by OMNI-Test Laboratories and found to comply with the established
VENTED GAS FIREPLACE HEATER standards in CANADA and the USA as follows:
DIRECT VENTED GAS FIREPLACE INSERT HEATER
TESTED AND LISTED TO: ANSI Z21.88-2009/CSA 2.33-2009 VENTED GAS FIREPLACE HEATERS
CAN/CGA 2.17-M91 (R2009) GAS FIRED APPLIANCES FOR HIGH ALTITUDES BY OMNI-TEST LABORATORIES
CSA P.4.1-09 TESTING METHOD FOR MEASURING ANNUAL FIREPLACE EFFICIENCY
This ENVIRO E33G Fireplace Insert:
• Has been certied for use with either natural or propane gases. (See rating label.)
• Is not for use with solid fuels.
• Is approved for bedroom or bed sitting room. (IN CANADA: must be installed with a permanent wall thermostat
for bedroom installations. Consult the authority having local jurisdiction in your area. IN USA: see current ANSI
Z223.1 for installation instructions.)
• Must be installed in accordance with local codes. If none exist, use current installation code CAN/CGA B149 in
Canada or ANSI Z223.1/NFPA 54 in the USA.
• Must be properly connected to an approved venting system and not connected to a chimney ue serving a
separate solid-fuel burning appliance.
• Is not approved for closet or recessed installations.
IMPORTANT NOTICE (Regarding rst re up): When the unit is turned on for
the rst time, it should be turned onto high without the fan on for the rst 4
hours. This will cure the paint, gasket material and other products used in the
manufacturing process. It is advisable to open a window or door, as the unit will
start to smoke and can irritate some people. After the unit has gone through the
rst burn, turn the unit off, let the unit get cold then remove the glass door and
clean it with a good gas replace glass cleaner, available at your local ENVIRO
dealer. See “Door remoVal” and “cleanIng the glass” sections.
4
Page 5
Specifications
Rating LabeL Location:
The rating label is located on the left side of the unit, next to the fan controller.
Dimensions:
22.16
9.069.09
19.78
17.40
11.24
21.55
18.06
16.6418.55
LEFT RIGHT
Figure 1: E33G Exterior Dimensions.
14.05
33.00
28.89
27.05
FRONT
.25
5
Page 6
28
Specifications
7
43
"
8
1
26 "
2
3
"
4
1
45
"
2
Figure 2: E33G Contemporary Surround with Base Shelf and Riser.
For Your Safety, Read Safety Precautions And Lighting Instructions Before Operating
WARNING: IF YOU DO NOT FOLLOW THESE INSTRUCTIONS EXACTLY A FIRE OR EXPLOSION
MAY RESULT, CAUSING PROPERTY DAMAGE, PERSONAL INJURY OR LOSS OF LIFE.
LightinganD tuRning off instRuctions:
FOR YOUR SAFETY READ BEFORE LIGHTING
WARNING:If you do not follow these instructions exactly, a fire or explosion may result causing property damage, personal injury or loss of life
A. This appliance has a pilot which must be lighted by hand. When
lighting the pilot, follow these instructions exactly.
B. BEFORE LIGHTING smell all around the appliance area for gas.
Be sure to smell next to the floor because some gas is heavier
than air and will settle on the floor.
WHAT TO DO IF YOU SMELL GAS:
Do not try to light any appliance. Do not touch any electrical switch; do
not use any phone in your building. Immediately call your gas supplier
from a neighbor's phone. Follow the gas supplier’s instructions. If you
cannot reach your gas supplier, call the fire department.
LIGHTING INSTRUCTIONS
1. STOP! Read the safety information above on this label.
2. Set the thermostat to the lowest setting.
3. Turn off all electric power to this appliance.
4. Open the front control panel.
5. Turn off the gas control knob clockwise to the “OFF” position.
6. Open door. Wait fIve (5) minutes to clear out any gas. Close door.
Then smell for gas, including near the floor. If you smell gas, STOP!
Follow “B” in the saftey information above on this label. If you don’t
smell gas, go to the next step.
7. Find pilot-located near the center rear of the firebox. Turn the gas
control knob counter-clockwise to “PILOT”. Push the gas
control in fully and hold, keep knob depressed for about 30 seconds
after the pilot is lit. Release knob. If pilot goes out, repeat steps 4
through 5.
C. Use only your hand to push in or turn the gas control knob.
Never use tools. If the knob will not push in or turn by hand,
don’t try to repair it. Call a qualified service technician. Force or
attempted repair may result in a fire or explosion.
D. Do not use this appliance if any part has been under water.
Immediately call a qualified service technician to inspect the
appliance and to replace any part of the control system and any
gas control which has been under water.
WARNING: This gas valve has a lockout device, which will not allow the
pilot burner to be relit until the thermocouple has cooled.
-If the knob does not pop up when released, stop and immediately call your
service technician or gas supplier.
-If the pilot will not stay lit after several tries, turn the gas control knob
clockwise
8. Turn the gas control knob counter clockwise to the “ON” position.
Flip the burner switch to “ON” then turn the “HI/LOW” knob to the
desired setting.
9. Close the front control panel.
10. Turn on all electric power to the appliance.
11. Set thermostat to desired setting.
to “OFF” and call your service technician or gas supplier.
TO TURN OFF GAS TO APPLIANCE
1. Set the thermostat to the lowest setting.
2. Turn off all electric power to the appliance if service is to be performed.
3. Open the front control panel and flip burner switch to “OFF”
Figure 3: Lighting instruction label.
4. Turn the gas control knob clockwise to the “OFF” position.
5. Close the front control panel.
C-12454
7
Page 8
Operating Instructions
PiLot Light:
1. Turn off the gas to the replace. If not recently done, remove the
glass and let the unit air out for at least ve (5) minutes to
clear out any gas. Turn on gas to the heater. Leak test all joints with soapy water. NEVER USE OPEN FLAME FOR LEAK TESTING.
Thermopile
2. Start the pilot by pressing the gas control knob and turning it to PILOT.
While holding the gas control knob in, press the piezo ignitor several
times until the pilot light starts. Hold the gas control knob in for 30
seconds. Check that the pilot has fully engulfed the thermocouple
assembly (see Figure 4).
3. Start the main burner by turning the gas control knob to ON and then
Figure 4. Pilot Flame
turn the rocker switch to ON. Check that all burner ports have ame.
4. Leak test all gas joints again.
VentuRi aDjustment:
The venturi adjustment lever is located on the right side of the unit, behind the surround panel (see
Figure 5). To avoid touching hot surfaces under the unit, use the Door Tool to adjust the venturi.
The venturi allows the amount of air coming into the replace to be adjusted in order to accommodate
different climates and venting arrangements. Start the pilot and then the burner. Make sure the pilot
ame is burning normally and none of the burner ports are plugged. Let the replace burn for roughly
fteen (15) minutes and then examine the ames. The
ideal ame will be blue at the base and light orange
above. The ames should be of medium height. If the
ames look like this, no venturi adjustment is needed. If
the ames are fairly short and mostly blue, the replace
is getting too much air. Therefore, the air shutter should
be closed (push in) slightly until the correct ames are
achieved. Flames that are very orange, with tall dark
stringy tips are not getting enough air. Open (pull out)
the venturi until the ames clean up. If the venturi is
opened, then closed all the way, and the correct ames
Figure 5: Adjusting the venturi air setting.
cannot be attained, turn off the gas and contact the
dealer.
Warning: Incorrect venturi adjustment may lead to improper combustion, which is a safety hazard.
Contact the dealer if there is any concern about the venturi adjustment.
noRmaL sounDs DuRing oPeRation:
Thermocouple
ComponentSound & Reason
Fire BoxCreaking when heating up or cooling down.
BurnerLight pop or poof when turned off; this is more common with LP units.
Temperature SensorClinking when it senses to turn the blower on or off.
Pilot FlameQuiet whisper while the pilot ame in on.
Blower / FanAir movement that increases and decreases with the speed of the blower.
Gas Control ValveDull click when turning on or off, this is the valve opening and closing.
8
Table 2: Normal Sounds
Page 9
Operating InstructionsOperating Instructions
buRneR Lighting:
A) Make sure the pilot is lit.
B) Turn gas control knob COUNTER CLOCKWISE to ON.
C) Flip the burner switch to ON (Located on the surround panel).
- An alternate switch location is shown in Figure 6.
D) Turn HI/LO knob to the desired ame height.
E) Turn on all electrical power to the unit.
NOTE: Check that all burner holes are lit.
TO TURN GAS FIREPLACE OFF
Flip the burner switch to OFF to turn off burner only.
If the replace is to be turned off for the season or for servicing, turn control
knob to OFF, turn the gas shut off valve to OFF. DO NOT FORCE IT. If the
unit is going to be serviced, turn off the electrical power to the unit as well.
NOTE: When the unit is turned on for the rst time, it should be turned to
high, with the fan OFF, for the rst four (4) hours. This will cure the paint,
logs, gasket material, and other products used in the manufacturing process.
It is advised that a door or window be opened as the unit will smoke, which
can irritate some people. After the unit has gone through the rst burn,
turn the unit OFF, including the pilot, and let the unit completely cool. Then
remove the door and clean the glass with a good gas replace glass cleaner,
available at your local Enviro dealer. See
the glass and maIntenance anD serVIce - glass Door remoVal.
maIntenance anD serVIce - cleanIng
Alternate Burner Switch Location
Figure 6: E33G Control Panel.
bLoweR sPeeD:
The blower will come on only when the replace is up to temperature (approximately 15 minutes).
Rotating the fan controller knob on the unit’s control panel will change the speed of the fan (refer to
Figure 6). To turn the blower off, fully rotate the fan controller knob counter-clockwise.
9
Page 10
Maintenance And Service
Warning: Failure to position the parts in accordance with this manual, or failure to use only parts
specically approved with this appliance, may result in property damage or personal injury.
At least once a year, run through the following procedures to ensure the system is clean and working
properly. Check the burner to see if all the ports are clear and clean. Check the pilot to make sure it is not
blocked by anything. The pilot ame should be blue with little or no yellow on the tips.
The venting system must be periodically examined; it is recommended the examination is done by a
qualied person.
cLeaning the gLass:
When the replace is cool, remove the glass door. See maIntenanceanD serVIce - glass Door remoVal.
Check the gasket material on the back of the glass, making sure that it is attached and intact.
During a cold start up, condensation will form on the glass. This is a normal condition with all replaces.
However, this condensation can allow dust and lint to cling to the glass surface. Initial paint curing of the
appliance can leave a slight lm on the glass. The glass will need cleaning after the replace has cooled
off from the rst burn and about two weeks after rst burn. Use a mild glass cleaner and a soft cloth. Abrasive cleaners will damage the glass and painted surfaces. Depending on the amount
of use, the glass should require cleaning no more than two or three times a season. Do not clean the
glass when it is hot.
cLeaning the fiRebox:
Remove the glass material. Vacuum the bottom of the rebox thoroughly. At this time, inspect the burner
tube for cracking or severe warping. If a problem is suspected, contact the dealer.
RePLacing the gLass:
The glass in the replace is a high temperature ceramic. If the glass is damaged in any way, a factory
replacement is required (see parts lIst). Wear gloves when handling damaged glass door assembly
to prevent personal injury. Do not operate with the glass front removed, cracked or broken. Removal
and replacement of the glass from the door must be done by a licensed or qualied service person.
The glass must be purchased from an ENVIRO dealer. No substitute materials are allowed.
Remove the door (see page 11). The replacement glass will come with a new gasket installed. Remove
any silicone remnants from the door. Apply high temperature silicone to the two vertical faces of the
door and install the new piece of glass with gasket (be sure to maintain edge clearances). Apply even
pressure to the glass to allow the silicone to adhere to the gasket material.
check PiLotanD buRneR fLames:
Periodically do a visual check of the pilot ames. One ame should encompass the ignitor and thermocouple
and the other should burn over the burner ports (see Figure 7). Also check that the burner is operating
correctly, refer to Venturi Adjustment section.
10
Figure 7: Pilot Flame
Page 11
Maintenance And Service
gLass DooR RemoVaL:
Figure 8: Door Release.
Figure 9: Door Removal.
Remove the glass door by placing the hooked end of the door release tool in the hole on the
door latch mechanism (see Figure 8) and pulling the latch out then up. When the two (2)
latches have been released, tilt the bottom of the door forward and then lift up to unhook
the top door tabs (see Figure 9).
Re-assemble in the reverse order.
Warning: Do not touch or attempt to remove the glass if the replace is not completely cool.
Never operate the replace with the glass removed.
CAUTION GLASS MAY SEPARATE FROM DOOR.
cLeaning the PainteD suRfaces:
Painted surfaces should be periodically wiped with a damp cloth when the unit is cool.
11
Page 12
Maintenance And Service
RemoVing VaLVe coVeR:
The valve cover can be removed to access the gas valve.
1. Use a T-20 screwdriver to remove the eight screws that hold down the valve cover shown in Fig. 10.
VALVE
COVER
Figure 10: Valve Cover.
12
Page 13
Fuel Conversion
TO BE INSTALLED BY A QUALIFIED SERVICE AGENCY ONLY
Please read and understand these instructions before installing.
WARNING: This conversion kit shall be installed by a qualied service agency in accordance
with the manufacturer’s instructions and all applicable codes and requirements of the
authority having jurisdiction. If the information in these instructions is not followed
exactly, a re, explosion or production of carbon monoxide may result causing property
damage, personal injury or loss of life. The qualied service agency is responsible for
the proper installation of this kit. The installation is not proper or complete until the
operation of the converted appliance is checked as specied in the manufacturer’s
instructions supplied with the kit.
Carefully inspect the orice supplied with this conversion kit. If it has been damaged or is missing,
contact your dealer, distributor or courier company to have it replaced before starting this installation.
NOTE: The unit is shipped from the factory adjusted for use with NATURAL gas.
Conversion Kit Installation:
1. Turn control knob on the gas valve to the “OFF” position and shut the gas supply off at the shut-off
valve upstream of the unit. CAUTION: The gas supply must be shut off prior to disconnecting the
electrical power and before proceeding with the conversion. Allow the valve and unit to cool down
to room temperature.
2. Remove the glass as shown in the
3. Carefully remove the bottom rebox liner.
4. Remove the burner as shown in the
5. Convert the burner orice(s):
a) Remove the main burner orice with a 1/2” deep socket.
b) Put a bead of pipe-thread sealant on the orice threads before installing.
c) Install the new orice(s) from the kit into the orice mount.
6. Convert the pilot injector:
a) Using a
b) Push the slider, with your nger or at head screwdriver
-Natural gas is marked NAT.
-Propane gas is marked LP with an indicating hole between L and P.
c) Turn the pilot head a ¼ turn clockwise; back to its original position.
7. Convert the SIT gas valve:
7
/16” wrench, turn the pilot head a ¼ turn counter-clockwise.
maIntenanceanD serVIce - glass Door remoVal.
maIntenanceanD serVIce - Burner remoVal.
Figure 11: Removing
valve cap.
a) Remove Valve Cover.
b) Remove Hi/Lo valve knob extensions by pulling on them. They are pressed onto the gas valve
knob.
c) Remove the black protection cap from the HI/LO knob by hand shown in Figure 11.
13
Page 14
Fuel Conversion
Loosen
Tighten
Redo-ring
isnotvisible
Redo-ring
isvisible
LPGConfiguration
d) Insert a 5/32” or 4 mm Allen wrench into the hexagonal key-way of the screw (see Figure
12), rotate it counter-clockwise until it is free and extract it.
e) Flip the screw (refer to Figure 13).
f) Using the Allen wrench as shown in Figure 12, rotate the screw clockwise. WARNING! Do not
over tighten the screw.
g) Verify that if the conversion is from NG to LPG, the screw must be re-assembled with the red
o-ring visible (refer to Figure 14). If the conversion is from LPG to NG, the red o-ring of the
screw must not be visible.
h) Re-attach the black protection cap that was removed in step “c)”. Refer to Figure 11.
i) Reinstall the knob extensions. They are keyed into the notch on the knob.
j) Reinstall the Valve Cover plate.
8. Reinstall the burner, porcelain panels, bowl, glass
material, and glass door. Also refer to
FIreBox lIner & Burner tray remoVal/InstallatIon
in your Owner’s Manual. When re-installing
the burner, ensure that the burner to pilot hood
relationship is similar to what is shown in Figure 15.
InstallatIon -
9. Reconnect the main gas line if it was disconnected
and open the shut-off valve at the gas line to the
unit.
10. Use a small brush to apply a warm soapy water
solution to all gas connections (use half dish soap
and half warm water). If a gas leak is present,
bubbling will occur. Gas leaks can be repaired by
using an approved pipe thread sealant or approved
Teon tape. NEVER USE AN OPEN FLAME WHEN
TESTING FOR LEAKS.
Figure 12: Removing valve
screw.
Figure 13: Flip valve
screw.
11. Reconnect the electrical power to the unit.
12. Relight the main burner in both the “HI” and “LO” positions to verify proper burner ignition and
operation and proper ame appearance.
13. MAKE SURE that the conversion label is installed on or close to the rating label to signify that the
unit has been converted to a different fuel type.
14
Figure 14: O-ring on valve screw.
Figure 15. Ignitor assembly
glass burner.
Page 15
Initial Installation
WARNING: Operation of this heater when not connected to a properly installed and maintained
venting system can result in carbon monoxide (CO) poisoning and possible death.
cLeaRancesto combustibLes:
Maintain sufcient clearances for operation, service and
maintenance.
• A minimum distance of 24” (610 mm) is required from
the centerline of the unit to the sidewalls.
• Minimum clearance for any combustible facing is 30”
(762 mm) from the bottom of the unit.
• A 12” (305 mm) wide mantel can be mounted at a
minimum height of 36” (914 mm) from the bottom of
unit.
• If installed at oor level there must be a minimum of
16” (406 mm) of non-combustible material in front of
the unit. If the unit is raised 0-3.9” up, this 16” must
be maintained from the top surface of the combustible
material.
• Unit can be installed with combustible material
underneath and in front of unit, as long as it is raised
4” off the oor.
• Minimum ceiling clearance is 60” from bottom of unit.
Figure 16: Mantle width and height.
12" (305mm) Mantel
Combustible
Facing
30"
(762 mm)
minimum
to bottom
of unit
36"
(914 mm)
minimum
to bottom
of unit
minimum fiRePLace size:
Table 3: Minimum dimensions of replace for E33 to be installed into.
NOTE: Space must be provided for gas line on right side of unit for servicing purposes.
DiRect Vent:
WARNING: This appliance has been designed to draw room air for proper heat circulation
from the sides and bottom of the unit, and out the top front. Blocking or modifying these
openings in any way can create hazardous situations.
The vent length for the E33G must be between 8ft (2.44 m) and 30ft (9.14 m).
This model is vented with a 3” intake and a 3” exhaust aluminum or stainless steel ex vent leading into
a vertical termination cap. The ue collars of this model will t inside of a standard 3” vent and must be
fastened directly to the vent with three screws.. The exhaust vent and air intake are both located on the
top of the unit.
Check periodically that the vents are unrestricted. Also ensure that all direct vent pipes have been
properly sealed and installed after routine inspection or cleaning. The air intake and exhaust pipes must
be installed in the correct locations on the top of the E33G.
15
Page 16
Initial Installation
QUALIFIED INSTALLERS ONLY
Venting fiRePLace inseRts:
The ENVIRO E33G may be installed and vented into any solid fuel replace that has been installed
in accordance with the National, Provincial/State and local building codes and has been constructed
of non-combustible materials. Before starting, refer to InItIal InstallatIon - preparIng your e33g ForInstallatIon. Please reference the information in Table 4 and Figures 17, and 19.
An approved chimney liner and rain cap must be used. A throat connector or ashing must be installed to
ensure a tight seal, top performance, safety and efciency. Carefully follow the manufacturer’s instructions
that accompany the chimney liner kit. Use double walled aluminum ex vent (3” ex conversion piece and
4”x 6 5/8” cap) from any of the following approved products; Simpson Dura-Vent (Direct Vent GS) or (ICC
Excel Direct). If necessary, remove the vent collar plate from the top of the insert and connect it securely
to the liner with sheet metal screws.
Check for any tears in the liner at this point. IMPORTANT: The screws that hold the vent collar plate in its
approved position must be installed.
NOTE: If the E33G unit is pulled out of its installation, and the vent air intake system is disconnected
for any reason, ensure that the vent-air intake pipes are re-sealed with high-temperature sealant and
reconnected with three (3) sheet metal screws evenly spaced.
Table 4: Vent termination clearances
Minimum Clearance* Description
3 ft (0.9 m)
24 in (0.6 m)
5 ft (1.5 m)
6 ft (1.83 m)Clearance to mechanical air supply inlet.
3ft (0.9m) Clearance to each side of center line extended above meter/regulator assembly.
6 ft (1.83 m)Radial clearance around service regulator vent outlet.
12 in (30 cm)Clearance above grade, verandah, porch, deck, or balcony.
3 ft (0.9 m)
9 in (0.23 m)Exception for inputs up to and including 50,000 Btu/h (15kW)
12 in (0.3 m)
Clearance above the highest point where it passes through a roof surface, refer to
Figure 17.
Clearance above a roof ridge, any other portion of a building, or any other obstruction within a horizontal distance of 10 feet (3 m), refer to Figure 17.
Clearance for a vent or chimney above either the highest connected appliance
drafthood outlet, or ue collar.
Clearance to a building opening or combustion air inlet of another appliance, except with the approval of the authority having jurisdiction for the following reduced
clearances.
Exception for inputs exceeding 50,000 Btu/h (15kW) but not exceeding 100,000
Btu/h (30kW)
*Clearances are in accordance with local installation codes and the requiremenets of the gas supplier
3ft (0.9m)
Minimum
16
2ft (0.6m)
Minimum
Within
10ft (3m)
Figure 17: Roof Clearances.
Roof ridge or
any other portion
of a building
Page 17
Initial Installation
height of the chimney. Every joint in the venting must be secured with three (3)
The flue damper must be fully blocked using a non-combustable seal off plate;
height of the chimney. Every joint in the venting must be secured with three (3)
QUALIFIED INSTALLERS ONLY
The height for the vent must be between 8 ft (2.44 m) and 30 ft (9.14 m).
Install a sealed vent cap to prevent leakage of room air up through chimney.
The intake and the exhaust are 3" (76mm).
Measure the height of the chimney beforehand and purchase the appropriate
venting. Never attempt to over-stretch a flexible liner to accommodate the
#8 x 3/8” HWH sheet metal screws and an appropriate sealant (either silicone
or stove cement).
The flue damper can be fully blocked open or removed for installation of the
unit; the smoke shelves, shields and baffles may be removed if attached by
mechanical fasteners.
The fireplace and fireplace chimney must be clean, in good working order and
constructed of non-combustible materials.
Make sure that all chimney cleanouts are tight fitting and will not permit air to
leak into the chimney.
Refractory, glass doors, screen rails, screen mesh and log grates can be
removed from the fireplace before installing the unit.
Figure 18: Installation of E33G .
The height for the vent must be between 8 ft (2.44 m) and 30 ft (9.14 m).
Install a sealed vent cap to prevent leakage of room air up through chimney.
The intake and the exhaust are 3" (76mm).
Measure the height of the chimney beforehand and purchase the appropriate
venting. Never attempt to over-stretch a flexible liner to accommodate the
12”
#8 x 3/8” HWH sheet metal screws and an appropriate sealant (either silicone
or stove cement).
the smoke shelves, shields and baffles may be removed if attached by
mechanical fasteners.
The air intake liner must extend a minimum of 12” above the seal off plate.
The exhaust liner must connect to the termination.
The fireplace and fireplace chimney must be clean, in good working order and
constructed of non-combustible materials.
Make sure that all chimney cleanouts are tight fitting and will not permit air to
leak into the chimney. It must be completely sealed.
Figure 19: Alternate Installation of E33G .
17
Page 18
Initial Installation
QUALIFIED INSTALLERS ONLY
DiRect Vent VeRticaL Vent teRmination:
instaLLation instRuctions:
1. Plan your installation and clearances to combustibles. The E33G may be installed and vented into
any solid fuel replace that has been installed in accordance with the National, Provincial/State and
local building codes and has been constructed of non-combustible materials. Also refer to the
InstallatIon - preparIng your e33g For InstallatIon and clearancesto comBustIBles sections. Refer
to Figure 19 throughout installation.
2. Stretch the Ø3” (76mm) ex vent liners to the length needed to ensure they can be easily connected
to the vent terminals.
3. Install the ex pipe assembly up through the chimney, ensure that the pipe slides through far enough
to connect onto the vent cap.
4. Most vent caps can be installed onto chimneys with ue openings up to 16” (406mm) x 16” (406mm)
and the actual ashing is 18”x18” (refer to Figure 20). If the chimney is smaller the cap should be
trimmed down and folded over.
5. Apply a bead of stove cement sealant to the top section of the Ø3” (76mm) exhaust vent collar plate.
Slide the Ø3” (76mm) ex vent over the ue collar and secure with three (3) sheet metal screws
evenly spaced.
Note: If replace opening is lower than 24” (610 mm), remove the vent collar plate from the top of
the insert (see
InItIal InstallatIon - preparIng your e33g For InstallatIon) and connect it securely
to the liner as stated in Step 4. Check for tears in the liner at this point.
InItIal
6. Place a bead of high temperature silicone on the intake collar of the replace, slide the Ø3” (76mm)
ex intake liner over the collar, secure the ex liner with three (3) sheet metal screws evenly spaced.
7. At the top of the chimney, apply a bead of stove cement sealant to the Ø3” (76mm) pipe of the
exhaust vent terminal (refer to Figure 18). Slide the ex liner onto the vent terminal and secure with
three (3) sheet metal screws evenly spaced.
8. Place a bead of high temperature silicone on the intake collar of the vent terminal (refer to Figure 18).
Slide the Ø3” (76mm) ex intake liner over the collar, secure the ex liner with three (3) sheet metal
screws evenly spaced.
9. Make a tight connection between the gas
replace insert ue collar and the replace
chimney at the top of the chimney. Secure the
Trim flashing
as required.
vent terminal to the chimney using adequate
sealant, and according to local building codes.
APPROVED TERMINATIONS:
-Simpson Dura-Vent
46DVA-VCH cap with 46DVA-GK
termination adapter
or
46DVA-CL33 termination kit
-
ICC
TM-4SVT cap with TM-CTA
termination adapter
18"
(457mm)
Figure 20: Generic Vent Cap Dimensions.
18"
(457mm)
18
Page 19
Initial Installation
QUALIFIED INSTALLERS ONLY
instaLLingtheunit:
• Remove the packaging from the appliance and surround panels; check to make sure there is no
damage. Carefully check the glass door. Do not use the unit if it is damaged. In the event damage is
found, please report it to your dealer as soon as possible.
• Carefully clean the replace and ue before installing the stove. Failure to do so may result in fumes
or soot being blown into the room and may cause a re leading to death or serious injury.
1. Remove the unit from the box and remove all packaging material from the appliance.
2. Remove door. See
3. Remove glass material and all wrapping material from the stove. Remove wrapping material from
porcelain liners and check for any damage. If damage is observed, do not use unit and contact your
local dealer.
4. Check that the chimney clean outs t properly. The ue damper must be fully blocked open or removed
for installation of the E33G; the smoke shelves, shields and bafes may be removed if attached by
mechanical fasteners.
5. If the replace opening is lower than 24” (610 mm), remove the vent collar plate from the top of the
insert by unscrewing the two (2) T-20 Torx screws located on the center top of the stove above the
door opening (see Figure 21). Slide the collar plate backwards. Properly secure the vent collar plate
to the exible vent pipe liner(s) previously installed in the chimney. Be careful not to over-stretch the
liner(s).
6. Place the unit part way into the replace. Connect the gas line to the ⅜” NPT pipe nipple at the lower
left rear of the unit using locally approved methods (see
Place the electric cable so it can be connected to the power supply.
7. As you push the unit into its nal position in the replace, if the vent collar plate was removed, reinstall
it to the stove by sliding it along the top of the unit and secure with the screws previously removed.
8. Adjust the levelling legs to ensure the unit is level and high enough if a base shelf and/or riser is to be
installed. There are four levelling legs on the bottom of the unit (shown in Figure 22).
maIntenanceanD serVIce - glass Door remoVal.
InItIal InstallatIon - gas lIne connectIon).
Vent Collar Screw
Figure 21: Vent Collar Plate Screw Location.
Figure 22: Levelling Legs Position.
19
Page 20
Initial Installation
QUALIFIED INSTALLERS ONLY
zeRo cLeaRance (zc) fiRePLace instaLLation:
The metal oor of the ZC solid fuel rebox can be removed to allow the installation of the insert. THE
CLEARANCE TO COMBUSTIBLE MATERIAL UNDER THE INSERT IS 4” (102 mm). YOU MUST USE THE
LEVELING LEGS TO RAISE THE INSERT A MINIMUM OF 4” (102 mm) IF THE UNIT IS TO BE INSTALLED
ON COMBUSTIBLE MATERIAL. The optional Base Shelf and Riser are recommended to ll the space under
the unit once raised. The sidewalls and top structure of the solid fuel rebox cannot be altered with the
exception of: removal of dampers, removal of smoke shelf or bafe, removal of ember catches, removal
of log grate, removal of viewing screen/curtain, and removal of doors. THE ORIGINAL FIREPLACE MAY
NEVER BE RETURNED TO SOLID FUEL USE IN THIS CONDITION.
IMPORTANT: If the factory-built replace has no gas access hole(s) provided, an access hole of 1.5 inch
(37.5 mm) or less may be drilled through the lower sides or bottom of the rebox in a proper workmanship
like manner. This access hole must be plugged with non-combustible insulation after the gas supply line
has been installed. Cutting any sheet-metal parts of the replace, in which the gas replace insert is to
be installed, except as tested for the oor is prohibited.
The included label plate shown below must be permanently attached inside the cavity of the replace
in a visible location.
WARNING: This fireplace has been converted
for the use with a gas fireplace insert only and
cannot be used for burning wood or solid
fuels unless all original parts have been
replaced, and the fireplace re-approved by the
authority having jurisdiction.
Figure 23: Fireplace Altered Plate.
C-11168
20
Page 21
Initial Installation
QUALIFIED INSTALLERS ONLY
eLectRicaL RequiRements:
The fan will not operate if the appliance is cold. Once the unit is lit and the fan is set to the desired level,
the fan will automatically turn on upon reaching operating temperature. The fan will automatically turn
off after the appliance has cooled down.
The replace must be electrically connected and grounded in accordance with local codes or, in the
absence of local codes, with the current CSA C22.1 Canadian Electrical Code Part 1, Safety Standards For
Electrical Installations, or The National Electrical Code ANSI / NFPA 70 in the US.
WARNING: The electrical grounding instructions must be followed. The fan kit is equipped with a threeprong (grounding) plug for your protection against shock hazard, and should be plugged directly into a
properly grounded three-prong outlet. DO NOT cut or remove the grounding prong from this plug.
CAUTION: When servicing controls, label all wires prior to disconnection. Wiring errors can cause
improper and dangerous operation. Verify proper operation after servicing.
If any of the original wire as supplied with the appliance must be replaced, it must be replaced with 18
AWG wire with a temperature rating of 105°C
Figure 24: Fan wiring diagram.
21
Page 22
Initial Installation
QUALIFIED INSTALLERS ONLY
gas Line connection:
WARNING: Only persons licensed to work with gas piping
may make the necessary gas connections to this
appliance.
Gas Line Connection:
• A ⅜” 45° are and ex connector are supplied with the
unit (see Figures 25 and 26). Consult the local authorities
for local codes or use the CAN/CGA B149 (1 or 2) installation
code in Canada. In the US, gas installations follow either local
codes or the current edition of the National Fuel Gas Code
ANSI Z223.1.
• If the factory-built replace has no gas access hole(s)
provided, an access hole of 1.5 in (37.5mm) or less may be
drilled through the lower sides or bottom of the rebox in a
proper workmanship like manner. This access hole must be
plugged with non-combustible insulation after the gas supply
line has been installed.
Figure 25: Gas Connection Location.
• A shut-off valve is not supplied with this unit but one should
be installed.
• The appliance and its shut-off valves must be disconnected
from the gas supply piping system during any pressure testing
where the pressure exceeds ½ psig (3.45 KPa) or the valve
will be damaged.
The pressure taps are located on the front side of the valve (see Figure 27).
1. Remove valve control knobs.
2. Using a long at bladed screwdriver, turn set screw counter-clockwise to loosen.
5
3. Place
4. Check pressures using a manometer.
5. When nished, remove hose and tighten set screw.
6. Re-install the knobs. Pointer on knobs can be removed and oriented correctly to point at the right
location.
Always check for gas leaks with a soap and water solution after completing the required
pressure test.
/16 in (8 mm) I.D. hose over the pressure taps.
NEVER USE AN OPEN FLAME FOR LEAK TESTING.
Table 6: Valve Details.
4
1
5
2
3
Item numBerDescrIptIon
1Control Knob
(On/Off/Pilot)
2Gas Flow Adjustment
Knob
3Pilot Adjustment
Screw
4Inlet Pressure Test
Point
5Outlet Pressure Test
Point
Figure 27: Valve Details.
23
Page 24
3
/8”-1/2”
(10-13mm)
Thermocouple
ProperFlame
Adjustment
Initial Installation
QUALIFIED INSTALLERS ONLY
aDjusting the PiLot fLame:
The pilot ow adjustment is set to maximum at the factory and should not need to be adjusted. The pilot
ame should envelope ⅜” to ½” (10 to 13mm) of the thermocouple (see Figure 28). However, should
the need arise, follow Steps 1- 2 below.
1. The adjustment screw can be reached through the front of the
unit using a 10 inch long blade screw driver (see Figure 27 for
location on valve).
2. Turn the adjustment screw clockwise to decrease or
counterclockwise to increase pilot ame.
Figure 28: Proper Pilot Flame.
24
Page 25
Secondary Installation
oPtionaL base sheLf & RiseR:
The E33G Base Shelf (1⅝” (41 mm) high) and Base Shelf Riser (2⅛” (54 mm) high) are components that
can be combined to create a riser with an overall height of 23/16” (55 mm). This shelf can be installed
with or without the riser and can be used when the hearth in front of the unit is lower than the replace
opening. Additional Base Shelf Risers can be fastened together to increase the height in increments of
2⅛” (54 mm). This Base Shelf may be used in conjunction with the any of the E33G surround panel
options, and it may also be used with the E33G Trimmable Surround. The Base Shelf and Riser are sold
separately.
Installation:
1. If unit is running, turn it off and
allow it to cool completely.
2. When using more than one riser
each level must be attached
using nine (9) #8 T-20 screws
provided (see Figure 29).
3. If installing with riser(s) the
Base Shelf is to be fastened
Figure 30: Installing Base Shelf
onto Riser.
4. The leveling legs on the E33G may need to be adjusted to match
the height of the riser and shelf.
5. Center the Base Shelf assembly in front of the unit ush with the
bottom of the unit.
6. Install surround if required.
to the riser(s) with one T-20
screw at each end of the back
(see Figure 30).
Figure 29: Combining 2 Base Shelf
Riser.
25
Page 26
Secondary Installation
oPtionaL tRimmabLe PaneL:
Modifying the Surround Panel:
The E33G Trimmable Surround Panels are large rectangular panels that may be cut for use in cases that a nonstandard replace opening (e.g. an arched opening) is to be lled. Optionally this surround can be left uncut
and placed in front of the replace opening.
1. Measure the replace opening and/or make a template of the replace opening.
2. Transfer the measurement to the Trimmable Surround.
3. If desired, offset the measurements by approximately
to be placed just inside the replace opening for a cleaner appearance.
4. Cut along the preferred line (from direct measurements of offset) and remove any sharp edges.
5. The panel can be touched up with a high temperature metallic black paint available from your dealer.
INSTALLATION:
1. Using the supplied hardware install a Trimmable Panel Bracket, on its short leg, onto each side of the stove
using a T-20 Torx screwdriver. See Figure 31 for the screw location and bracket orientation.
1
/8” (3mm) to the inside; this will allow for the panel
2. Install the Trimmable Panel, WITH THE FLANGES FACING OUT, onto the stove and in front of the Panel
Brackets by hooking the Panel’s top ange onto the alignment pins on top of the stove (See Figure 31)
3. Using the remaining hardware attach the Trimmable Panel to the Panel Brackets using a T-20 Torx
screwdriver (See Figure 32)
Figure 31: Panel Bracket
Installed and Pin Location
26
Figure 32: Trimmable
Panel Installed
Page 27
Secondary Installation
suRRounD PaneL instaLLation:
WARNING: The surround becomes hot when the unit is operating; ensure that the unit is turned off, and that
it has cooled to room temperature before beginning this installation.
HeightWidth
1
3-Sided Surround26
Table 7: Surround Dimensions.
Please check components supplied with this kit. If components are missing or have been damaged, contact your
dealer, distributor or courier company before starting this installation.
IMPORTANT: The panel must not seal ventilation openings in the replace.
INSTALLATION:
If Installing a Contemporary or Extruded surround panel lift the access door up until it locks in place. Lift the
panel upright in front of the replace with the top mounting ange pointing towards the replace. Slide the panel
over the corresponding screws on top of the stove and at the bottom of the stove on each side (see Figure 33).
Ensure the panel is secure before releasing it. The bottom screws can be tightened on the Contemporary and
Extruded surrounds for a more permanent install.
/2” (711 mm)44 1/8” (673 mm)
REMOVAL:
Lift the surround straight up in order to unhook it from the screws. Pull the surround away from the replace.
Figure 33: Screw Locations.
BURNER SWITCH WIRING INSTALLATION:
The burner switch supplied with the surround comes pre-installed and wired. The wiring from the burner switch
simply needs to be connected to the wiring on the E33G unit.
The wiring harness for the burner switch has one (1) blue wire, one (1) grey wire and two (2) purple wires.
The blue wire connects to the blue wire on the E33G unit, the grey wire connects to the grey wire on the E33G
unit, and the purple wires are used to connect an optional thermostat.
CLEANING:
Painted surfaces should be periodically wiped with a damp cloth. Never clean the face when it is hot.
NOTE: The porcelain on the rebox liners is fragile and should be handled gently.
WARNING: Failure to position the parts in accordance with these diagrams or failure to use only parts
specically approved with this appliance may result in property damage or personal injury.
1. Ensure the E33G is turned off and allow the unit to completely cool.
2. Remove the glass door as shown in the
WARNING: Do not touch or attempt to remove the door if the replace is not completely cool.
Never operate the replace with the door removed.
3. Remove the glass material (if installed).
4. Use the following steps to remove the liners and the burner tray.
NOTE: Follow the steps in the reverse order for reassembly.
maIntenanceanD serVIce - glass Door remoVal.
Figure 34: Remove the eight T20 screws and
then remove the glass tray panel by lifting up.
Figure 36: Remove the side panel retainer clips
which secure the side.i
28
Figure 35: Remove the two nuts which hold
down the burner. Gently pull the burner
forward to remove it from the Venturi Box.
Figure 37: Remove the side panels then the
back panel.
Page 29
Secondary Installation
instaLLingthe gLass buRneR meDia:
Pour the supplied glass media into the tray and evenly distribute over the entire tray area as shown in
Figure 38. There is 3.5lbs of glass included which is just enough for a 0.250” - 0.375” thin layer to cover
the area shown. Ensure that the pilot ame slot remains clear of any glass.
Glass
Figure 38: Glass tray burner with glass installed.
If the Rock burner option is being installed use the supplied glass media and ll the up the burner area only as
shown in Figure 39. Only ll until the glass is ush with the bunrner tray, much less glass is used with this setup. See instruction sheet with rocks for further set-up info. ONLY USE SUPPLIED GLASS MEDIA.
Figure 39: Glass tray burner with glass for Rock Burner.
29
Page 30
Trouble Shooting
ProblemPossible CauseSolution
The main burner
does not ignite
when called for.
No spark at pilot. Defective piezo ignitor.• Check connections to ignitor.
Pilot will not
remain lit.
The gas valve may not be on.• Check that the gas control knob is in the “ON” position.
Thermostat is not calling for
heat.
Problem with gas valve.• Use a DC voltmeter to measure the voltage across the TPTH and
Broken spark electrode.• Check for broken ceramic insulation, replace electrode if broken.
Wire damaged to electrode.•Replace ignitor.
Problem with thermocouple
circuit.
• Adjust the thermostat several degrees above ambient temperature.
TP terminals. Main operator voltage: Open circuit ≥ 325mV Closed
circuit ≥ 100mV
• If voltage is not present, check the control circuit for proper
operation.
• If proper control system voltage is present, replace the gas control.
• If ignitor connections are good but no spark, replace ignitor.
• Check for proper connection of the thermocouple to the front of the
valve. If loose, fully tighten.
• Check pilot for full ame impingement around thermocouple. If ame
is too small, check gas pressure, adjust pilot rate screw, check pilot
head for damage. Check pilot orice for debris.
• Check thermocouple voltage at valve. It must be greater than 5 mV.
If low, replace thermocouple.
Air in gas line (pilot dies while
knob is depressed).
Burners will not
remain lit.
Flame liftingLeak in vent pipe• Check for leaks in vent connections.
Glass fogs upNormal Condition: after the appliance warms up the glass will clear.
Blue FlamesNormal during start up: ames will yellow as the replace heats up.
Flames are
burning “dirty” or
sooting
Remote control
doesn’t work
Problem with thermopile
circuit.
Improper vent conguration• Check vent conguration with manual.
Terminal may be recirculating
ue gases
**Due to additives in gas, glass may get hazy during operation** Clean as needed.
Flame impingement• Increase primary air by opening the venturi shutter.
Problem with the remote• One or more of the batteries are dead. See remote control
Problem with replace• The on/off switch is turned to OFF.
• Bleed line.
• Check gas line pressure.
• Contact dealer.
• Check gas line pressure .
• Check for ame impingement on thermopile. If low, see “Pilot will not
remain lit”.
• Check thermopile for minimum of 300 mV when burner is switched
on.
• Check wiring to thermostat for breaks and bad connections.
• Check to see if terminal is on correctly.
• May need to install high wind termination cap.
• Contact dealer.
See also “Burners will not remain lit.”
instructions.
• The gas control valve is turned to PILOT or OFF.
• The pilot has gone out.
30
Page 31
Parts List
Reference
Number
1DV Flue Adaptor Bottom Gasket50-2516
-E33G Owner’s Manual50-2562
-E33G Conversion Kit NG to LP50-2515
-E33G Conversion Kit LP to NG50-2540
2Door Release Tool50-2510
3Domestic Power Cord (115V)EC-042
4Heyco Strain ReliefEC-044
5FPI Burner SwitchEC-026
6 Pilot Shield50-2563
7Valve Extension C/W Knob (Long)50-2519
8FPI Fan Controller (69.5V) 115V W/FS KnobEC-039A
9Fan Controller Knob W/DecalEC-040
Sher wood Industries Ltd. (“Sherwood”) hereby warrants, subject to the terms and
conditions herein set forth, this product against defects in material and workmanship
during the specified warranty period starting from the date of original purchase at retail.
In the event of a defect of material or workmanship during the specified warranty period,
Sherwood reserves the right to make repairs or to assess the replacement of a defective
product at Sherwood’s factory. The shipping costs are to be paid by the consumer.
All warranties by Sherwood are set forth herein and no claim shall be made against
Sherwood on any oral warranty or representation.
Conditions
A completed warranty registration must be submitted to Sherwood within 90 days
of original purchase via the online warranty registration page or via the mail-in
warranty registration card provided. Have the installer fill in the installation data
sheet in the back of the manual for warranty and future reference.
This warranty applies only to the original owner in the original location from date of
install.
The unit must have been properly installed by a qualified technician or installer, and
must meet all local and national building code requirements.
The warranty does not cover removal and re-installation costs.
Sherwood Industries Ltd. reserves the right to make changes without notice.
Sherwood Industries Ltd. and its employees or representatives will not assume
any damages, either directly or indirectly caused by improper usage, operation,
installation, servicing or maintenance of this appliance.
A proof of original purchase must be provided by you or the dealer including serial
number.
Exclusions
An expanded list of exclusions is available at www.enviro.com/help/warranty.html
This warranty does not cover:
Damage as a result of improper usage or abuse.
Damage caused from over-firing due to incorrect setup or tampering.
Damage caused by incorrect installation.
To the Dealer
Provide name, address and telephone number of purchaser and date of purchase.
Provide date of purchase. Name of installer and dealer. Serial number of the
appliance. Nature of complaint, defects or malfunction, description and part # of any
parts replaced.
Pictures or return of damaged or defective product may be required.
To the Distributor
Sign and verify that work and information are correct.