vapours and liquids in the vicinity of this or any
other appliance.
This appliance is only for use with the type of gas
indicated on the rating plate. This appliance is not
convertible for use with other gases, unless a certied
kit is used.
WARNING: If the information in this manual
is not followed exactly, a re or explosion
may result causing property damage, personal
injury or loss of life. Installation and service
must be performed by a qualied installer,
service agency or the gas supplier.
Massachusetts installations (Warning): This product must be installed by a licensed
plumber or gas tter when installed within the Commonwealth of Massachusetts. Other
Tested &
Listed By
C
OMNI-Test Laboratories, Inc,
T L
O-
Report # 268-S-22-5
US
Portland
Oregon USA
Massachusetts code requirements: Flexible connector must not be longer than 36in.,
a shut off valve must be installed; only direct vent sealed combustion products are
approved for bedrooms/bathrooms. A carbon monoxide detector is required in all rooms
containing gas red direct vent appliances. The replace damper must be removed or
welded in the open position prior to installation of a replace insert.
INSTALLER:
Leave this manual with the appliance.
CONSUMER:
Retain this manual for future reference.
WHAT TO DO IF YOU SMELL GAS
• Open windows/extinguish any open
ame.
• Do not try to light any appliance.
• Do not touch any electrical switch
or use any phone in your building.
• Immediately call your gas supplier
from a neighbour’s phone. Follow
the gas supplier’s instructions.
• If you cannot reach your gas
supplier, call the re department.
SHERWOOD INDUSTRIES IS AN ENVIRONMENTALLY RESPONSIBLE COMPANY. THIS MANUAL IS PRINTED ON RECYCLED
PLEASE KEEP THESE INSTRUCTIONS FOR FUTURE REFERENCE
PAPER.
50-2517
Page 2
Safety Precautions
FOR SAFE INSTALLATION AND OPERATION OF YOUR “ENVIRO” HEATER,
PLEASE CAREFULLY READ THE FOLLOWING INFORMATION:
• All ENVIRO gas-red appliances must be installed
in accordance with their instructions. Carefully read all
the instructions in this manual rst. Consult the building
authority having jurisdiction to determine the need for a
permit prior to commencing the installation.
• NOTE: Failure to follow these instructions could
cause a malfunction of the replace, which could result in
death, serious bodily injury, and/or property damage.
• Failure to follow these instructions may also void
your re insurance and/or warranty.
GENERAL
• Installation and repair should be done by a qualied
service person. The appliance should be inspected before
the rst use and, at least, annually by a qualied service
person. More frequent cleaning may be required due to
excessive lint from carpeting, bedding material, etc. It
is imperative the control compartments, burners and
circulating air passageways of the appliance be kept
clean.
• Due to high temperatures, the appliance should be
located out of high trafc areas and away from furniture
and draperies.
Children and adults should be alerted to the
hazards of high surface temperatures and should
stay away to avoid burn or clothing ignition.
• Young children should be carefully supervised when
in the same room as the appliance. Toddlers, young
children and others may be susceptible to accidental
contact burns. A physical barrier is recommended if there
are at risk individuals in the house. To restrict access to a
replace or stove install an adjustable safety gate to keep
toddlers, young children and other at risk individuals
out of the room and away from hot surfaces. Any safety
screen or guard removed for servicing an appliance must
be replaced prior to operating the appliance.
• Clothing or other ammable materials should not be
placed on or near the appliance.
WARNING
HOT GLASS WILL
CAUSE BURNS
DO NOT TOUCH
GLASS UNTIL COOLED.
NEVER ALLOW
CHILDREN TO TOUCH
GLASS.
2
FOR YOUR SAFETY
• Installation and service must be performed by a qualied
installer, service agency or gas supplier.
• This installation must conform to local codes or, in the
absence of local codes, with the National Fuel Gas Code,
ANSI Z223.1/NFPA 54, or the National Gas and Propane
Installation Code, CSA B149.1.
• To prevent injury, do not allow anyone who is unfamiliar
with the stove to operate it.
• To prevent injury, if the pilot or pilot and burners
have gone out on their own, open the glass door and
wait 5 minutes to air out before attempting to relight the stove.
• Always keep the area around these appliances clear of
combustible material, gasoline and other ammable liquids
and vapours.
• These appliances should not be used as a drying rack
for clothing or for hanging Christmas stockings/decorations.
• Due to the paint curing on the stove, a faint odor and
slight smoking will likely be noticed when the stove is rst
used. Open a window until the smoking stops.
Always connect this gas stove to a vent system and vent to
the outside of the building envelope. Never vent to another
room or inside the building. Make sure the specied vent
pipe is used, properly sized and of adequate height to
provide sufcient draft. Inspect the venting system annually
for blockage and signs of deterioration.
WARNING: Failure to position the parts in accordance
with the diagrams in this booklet, or failure to use only
parts specically approved with this appliance, may result in
property damage or personal injury.
WARNING: Do not operate with the glass front removed,
cracked or broken. Replacement of the glass should be done
by a licensed or qualied service person.
• Never use solid fuels such as wood, paper, cardboard,
coal, or any ammable liquids, etc., in this appliance.
• Do not use this appliance if any part has been under
water. Immediately call a qualied service technician to
inspect the appliance and to replace any part of the control
system or any gas control which has been under water.
• Do not abuse the glass by striking it or slamming the
door shut.
• If the E33 unit is pulled out of its installation, and
the vent-air intake system is disconnected for any reason,
ensure that the vent-air intake pipes are reconnected and
re-sealed in accordance to the instructions noted in
Installation Data Sheet...................................................................................................40
3
Page 4
Codes And Approvals
DIRECT VENT: This type is identied by the sufx DV. This appliance draws all of its air for combustion from
outside the dwelling, through a specially designed vent pipe system.
This appliance has been tested and approved for installations from 0 feet to 4500 feet (1372 m) above sea level.
In the USA: The appliance may be installed at higher altitudes. Please refer to your American Gas Association
guidelines which state: the sea level rated input of Gas Designed Appliances installed at elevations above 2000
(610 m) feet is to be reduced 4% for each 1000 feet (305 m) above sea level. Refer also to local authorities
or codes which have jurisdiction in your area regarding the de-rate guidelines.
In Canada: When the appliance is installed at elevations above 4500 feet (1372 m), the certied high altitude
rating shall be reduced at the rate of 4% for each additional 1000 feet (305 m).
• This appliance has been tested by OMNI-Test Laboratories and found to comply with the established
VENTED GAS FIREPLACE HEATER standards in CANADA and the USA as follows:
DIRECT VENTED GAS FIREPLACE INSERT HEATER
TESTED TO: ANSI Z21.88-2009/CSA 2.33-2009 VENTED GAS FIREPLACE HEATERS
CAN/CGA 2.17-M91 (R2009) GAS FIRED APPLIANCES FOR HIGH ALTITUDES
CSA P.4.1-09 TESTING METHOD FOR MEASURING ANNUAL FIREPLACE EFFICIENCY
This ENVIRO E33 Fireplace Insert:
• Has been certied for use with either natural or propane gases. (See rating label.)
• Is not for use with solid fuels.
• Is approved for bedroom or bed sitting room. (IN CANADA: must be installed with a permanent wall thermostat
for bedroom installations. Consult the authority having local jurisdiction in your area. IN USA: see current ANSI
Z223.1 for installation instructions.)
• Must be installed in accordance with local codes. If none exist, use current installation code CAN/CGA B149 in
Canada or ANSI Z223.1/NFPA 54 in the USA.
• Must be properly connected to an approved venting system and not connected to a chimney ue serving a
separate solid-fuel burning appliance.
• Is not approved for closet or recessed installations.
IMPORTANT NOTICE (Regarding rst re up): When the unit is turned on
for the rst time, it should be turned onto high without the fan on for the rst 4
hours. This will cure the paint, logs, gasket material and other products used in
the manufacturing process. It is advisable to open a window or door, as the unit
will start to smoke and can irritate some people. After the unit has gone through
the rst burn, turn the unit off, let the unit get cold then remove the glass door
and clean it with a good gas replace glass cleaner, available at your local ENVIRO
dealer. See “Door remoVal” and “cleanIng the glass” sections.
4
Page 5
Specifications
Rating LabeL Location:
The rating label is located on the left side of the unit, next to the fan controller.
Dimensions:
22.16
9.069.09
19.78
17.40
11.24
21.55
18.06
16.6418.55
LEFT RIGHT
Figure 1: E33 Exterior Dimensions.
14.05
33.00
28.89
27.05
FRONT
.25
5
Page 6
28
Specifications
7
43
"
8
1
26 "
2
3
"
4
1
45
"
2
Figure 2: E33 Contemporary Surround with Base Shelf and Riser.
For Your Safety, Read Safety Precautions And Lighting Instructions Before Operating
WARNING: IF YOU DO NOT FOLLOW THESE INSTRUCTIONS EXACTLY A FIRE OR EXPLOSION
MAY RESULT, CAUSING PROPERTY DAMAGE, PERSONAL INJURY OR LOSS OF LIFE.
LightinganD tuRning off instRuctions:
FOR YOUR SAFETY READ BEFORE LIGHTING
WARNING:If you do not follow these instructions exactly, a fire or explosion may result causing property damage, personal injury or loss of life
A. This appliance has a pilot which must be lighted by hand. When
lighting the pilot, follow these instructions exactly.
B. BEFORE LIGHTING smell all around the appliance area for gas.
Be sure to smell next to the floor because some gas is heavier
than air and will settle on the floor.
WHAT TO DO IF YOU SMELL GAS:
Do not try to light any appliance. Do not touch any electrical switch; do
not use any phone in your building. Immediately call your gas supplier
from a neighbor's phone. Follow the gas supplier’s instructions. If you
cannot reach your gas supplier, call the fire department.
LIGHTING INSTRUCTIONS
1. STOP! Read the safety information above on this label.
2. Set the thermostat to the lowest setting.
3. Turn off all electric power to this appliance.
4. Open the front control panel.
5. Turn off the gas control knob clockwise to the “OFF” position.
6. Open door. Wait fIve (5) minutes to clear out any gas. Close door.
Then smell for gas, including near the floor. If you smell gas, STOP!
Follow “B” in the saftey information above on this label. If you don’t
smell gas, go to the next step.
7. Find pilot-located near the center rear of the firebox. Turn the gas
control knob counter-clockwise to “PILOT”. Push the gas
control in fully and hold, keep knob depressed for about 30 seconds
after the pilot is lit. Release knob. If pilot goes out, repeat steps 4
through 5.
C. Use only your hand to push in or turn the gas control knob.
Never use tools. If the knob will not push in or turn by hand,
don’t try to repair it. Call a qualified service technician. Force or
attempted repair may result in a fire or explosion.
D. Do not use this appliance if any part has been under water.
Immediately call a qualified service technician to inspect the
appliance and to replace any part of the control system and any
gas control which has been under water.
WARNING: This gas valve has a lockout device, which will not allow the
pilot burner to be relit until the thermocouple has cooled.
-If the knob does not pop up when released, stop and immediately call your
service technician or gas supplier.
-If the pilot will not stay lit after several tries, turn the gas control knob
clockwise
8. Turn the gas control knob counter clockwise to the “ON” position.
Flip the burner switch to “ON” then turn the “HI/LOW” knob to the
desired setting.
9. Close the front control panel.
10. Turn on all electric power to the appliance.
11. Set thermostat to desired setting.
to “OFF” and call your service technician or gas supplier.
TO TURN OFF GAS TO APPLIANCE
1. Set the thermostat to the lowest setting.
2. Turn off all electric power to the appliance if service is to be performed.
3. Open the front control panel and flip burner switch to “OFF”
Figure 3: Lighting instruction label.
4. Turn the gas control knob clockwise to the “OFF” position.
5. Close the front control panel.
C-12454
7
Page 8
Operating Instructions
PiLot Light:
1. Turn off the gas to the replace. If not recently done, remove the
glass and let the unit air out for at least ve (5) minutes to
clear out any gas. Turn on gas to the heater. Leak test all joints with soapy water. NEVER USE OPEN FLAME FOR LEAK TESTING.
Thermopile
2. Start the pilot by pressing the gas control knob and turning it to PILOT.
While holding the gas control knob in, press the piezo ignitor several
times until the pilot light starts. Hold the gas control knob in for 30
seconds. Check that the pilot has fully engulfed the thermocouple
assembly (see Figure 4).
3. Start the main burner by turning the gas control knob to ON and then
Figure 4. Pilot Flame
turn the rocker switch to ON. Check that all burner ports have ame.
4. Leak test all gas joints again.
VentuRi aDjustment:
The venturi adjustment lever is located on the right side of the unit, behind the surround panel (see
Figure 5). To avoid touching hot surfaces under the unit, use the Door Tool to adjust the venturi.
The venturi allows the amount of air coming into the replace to be adjusted in order to accommodate
different climates and venting arrangements. Start the pilot and then the burner. Make sure the pilot
ame is burning normally and none of the burner ports are plugged. Let the replace burn for roughly
fteen (15) minutes and then examine the ames. The
ideal ame will be blue at the base and light orange
above. The ames should be of medium height. If the
ames look like this, no venturi adjustment is needed. If
the ames are fairly short and mostly blue, the replace
is getting too much air. Therefore, the air shutter should
be closed (push in) slightly until the correct ames are
achieved. Flames that are very orange, with tall dark
stringy tips are not getting enough air. Open (pull out)
the venturi until the ames clean up. If the venturi is
opened, then closed all the way, and the correct ames
Figure 5: Adjusting the venturi air setting.
Warning: Incorrect venturi adjustment may lead to improper combustion, which is a safety hazard.
Contact the dealer if there is any concern about the venturi adjustment.
cannot be attained, turn off the gas and contact the
dealer.
Thermocouple
noRmaL sounDs DuRing oPeRation:
ComponentSound & Reason
Fire BoxCreaking when heating up or cooling down.
BurnerLight pop or poof when turned off; this is more common with LP units.
Temperature SensorClinking when it senses to turn the blower on or off.
Pilot FlameQuiet whisper while the pilot ame in on.
Blower / FanAir movement that increases and decreases with the speed of the blower.
Gas Control ValveDull click when turning on or off, this is the valve opening and closing.
8
Table 2: Normal Sound
Page 9
Operating InstructionsOperating Instructions
buRneR Lighting:
A) Make sure the pilot is lit.
B) Turn gas control knob COUNTER CLOCKWISE to ON.
C) Flip the burner switch to ON (Located on the surround panel).
- An alternate switch location is shown in Figure 6.
D) Turn HI/LO knob to the desired ame height.
E) Turn on all electrical power to the unit.
NOTE: Check that all burner holes are lit.
TO TURN GAS FIREPLACE OFF
Flip the burner switch to OFF to turn off burner only.
If the replace is to be turned off for the season or for servicing, turn control
knob to OFF, turn the gas shut off valve to OFF. DO NOT FORCE IT. If the
unit is going to be serviced, turn off the electrical power to the unit as well.
NOTE: When the unit is turned on for the rst time, it should be turned to
high, with the fan OFF, for the rst four (4) hours. This will cure the paint,
logs, gasket material, and other products used in the manufacturing process.
It is advised that a door or window be opened as the unit will smoke, which
can irritate some people. After the unit has gone through the rst burn,
turn the unit OFF, including the pilot, and let the unit completely cool. Then
remove the door and clean the glass with a good gas replace glass cleaner,
available at your local Enviro dealer. See
the glass and maIntenance anD serVIce - glass Door remoVal.
maIntenance anD serVIce - cleanIng
Alternate Burner Switch Location
Figure 6: E33 Control Panel.
bLoweR sPeeD:
The blower will come on only when the replace is up to temperature (approximately 15 minutes). The
fan controller knob can be found to the left of the door, behind the surround panel. Rotating the fan
controller knob will change the speed of the fan. To turn the blower off, fully rotate the fan controller
knob counter-clockwise.
9
Page 10
Maintenance And Service
Warning: Failure to position the parts in accordance with this manual, or failure to use only parts
specically approved with this appliance, may result in property damage or personal injury.
At least once a year, run through the following procedures to ensure the system is clean and working
properly. Check the burner to see if all the ports are clear and clean. Check the pilot to make sure it is not
blocked by anything. The pilot ame should be blue with little or no yellow on the tips.
The venting system must be periodically examined; it is recommended the examination is done by a
qualied person.
cLeaning the gLass:
When the replace is cool, remove the glass door. See maIntenanceanD serVIce - glass Door remoVal.
Check the gasket material on the back of the glass, making sure that it is attached and intact.
During a cold start up, condensation will form on the glass. This is a normal condition with all replaces.
However, this condensation can allow dust and lint to cling to the glass surface. Initial paint curing of the
appliance can leave a slight lm on the glass. The glass will need cleaning after the replace has cooled
off from the rst burn and about two weeks after rst burn. Use a mild glass cleaner and a soft cloth. Abrasive cleaners will damage the glass and painted surfaces. Depending on the amount
of use, the glass should require cleaning no more than two or three times a season. Do not clean the
glass when it is hot.
cLeaning the fiRebox:
Remove the logs carefully, as they are very fragile. Gently remove all the embers and rock wool and
place on a paper towel. Vacuum the bottom of the rebox thoroughly. Carefully clean any dust off the
logs and remove any lint from the burner and pilot. At this time, inspect the burner tube for cracking or
severe warping. If a problem is suspected, contact the dealer. Check the logs for deterioration or large
amounts of soot; a small amount on the logs is normal. Replace the logs and embers as in the seconDary
InstallatIon - log setanD ember InstallatIon section. If new/more embers and rock wool are required,
contact your nearest ENVIRO dealer.
RePLacing the gLass:
The glass in the replace is a high temperature ceramic. If the glass is damaged in any way, a factory
replacement is required (see parts lIst). Wear gloves when handling damaged glass door assembly
to prevent personal injury. Do not operate with the glass front removed, cracked or broken. Removal
and replacement of the glass from the door must be done by a licensed or qualied service person.
The glass must be purchased from an ENVIRO dealer. No substitute materials are allowed.
Remove the door (see page 11). The replacement glass will come with a new gasket installed. Remove
any silicone remnants from the door. Apply high temperature silicone to the two vertical faces of the
door and install the new piece of glass with gasket (be sure to maintain edge clearances). Apply even
pressure to the glass to allow the silicone to adhere to the gasket material.
check PiLotanD buRneR fLames:
Periodically do a visual check of the pilot ames. One ame should encompass
the ignitor and thermocouple and the other should burn over the burner ports
(see Figure 7). Also check that the burner is operating correctly, refer to Venturi
Adjustment section.
10
Figure 7: Pilot Flame
Page 11
Maintenance And Service
gLass DooR RemoVaL:
Figure 9: Door Removal.
Figure 8: Door Release.
Remove the glass door by placing the hooked end of the door release tool in the hole on the
door latch mechanism (see Figure 8) and pulling the latch out then up. When the two (2)
latches have been released, tilt the bottom of the door forward and then lift up to unhook
the top door tabs (see Figure 9).
Re-assemble in the reverse order.
Warning: Do not touch or attempt to remove the glass if the replace is not completely cool.
Never operate the replace with the glass removed.
CAUTION GLASS MAY SEPARATE FROM DOOR.
cLeaning the PainteD suRfaces:
Painted surfaces should be periodically wiped with a damp cloth when the unit is cool.
11
Page 12
Maintenance And Service
RemoVing VaLVe coVeR:
The valve cover can be removed to access the gas valve.
1. Use a T-20 screwdriver to remove the eight screws that hold down the valve cover shown in Fig. 10.
VALVE
COVER
Figure 10: Valve Cover.
12
Page 13
Fuel Conversion
TO BE INSTALLED BY A QUALIFIED SERVICE AGENCY ONLY
Please read and understand these instructions before installing.
WARNING: This conversion kit shall be installed by a qualied service agency in accordance
with the manufacturer’s instructions and all applicable codes and requirements of the
authority having jurisdiction. If the information in these instructions is not followed
exactly, a re, explosion or production of carbon monoxide may result causing property
damage, personal injury or loss of life. The qualied service agency is responsible for
the proper installation of this kit. The installation is not proper or complete until the
operation of the converted appliance is checked as specied in the manufacturer’s
instructions supplied with the kit.
Carefully inspect the orice supplied with this conversion kit. If it has been damaged or is missing,
contact your dealer, distributor or courier company to have it replaced before starting this installation.
NOTE: The unit is shipped from the factory adjusted for use with NATURAL gas.
Conversion Kit Installation:
1. Turn control knob on the gas valve to the “OFF” position and shut the gas supply off at the shut-off
valve upstream of the unit. CAUTION: The gas supply must be shut off prior to disconnecting the
electrical power and before proceeding with the conversion. Allow the valve and unit to cool down
to room temperature.
2. Remove the glass as shown in the
3. Carefully remove the log set and ember material if they are installed.
4. Remove the burner as shown in the
5. Convert the burner orice(s):
a) Remove the main burner orice with a 3/8” deep socket.
b) Put a bead of pipe-thread sealant on the orice threads before installing.
c) Install the new orice(s) from the kit into the orice mount.
6. Convert the pilot injector:
a) Using a
b) Push the slider, with your nger or at head screwdriver.
-Natural gas is marked NAT.
-Propane gas is marked LP with an indicating hole between L and P.
c) Turn the pilot head a ¼ turn clockwise; back to its original position.
7. Convert the SIT gas valve:
7
/16” wrench, turn the pilot head a ¼ turn counter-clockwise.
maIntenanceanD serVIce - glass Door remoVal.
maIntenanceanD serVIce - burner remoVal.
Figure 11: Removing
valve cap.
a) Remove Valve Cover.
b) Remove Hi/Lo valve knob extension by pulling on it. It is pressed onto the gas valve knob.
c) Remove the black protection cap from the HI/LO knob by hand shown in Figure 11.
13
Page 14
Fuel Conversion
Loosen
Tighten
Redo-ring
isnotvisible
Redo-ring
isvisible
LPGConfiguration
d) Insert a 5/32” or 4 mm Allen wrench into the hexagonal key-way of the screw (see Figure
12), rotate it counter-clockwise until it is free and extract it.
e) Flip the screw (refer to Figure 13).
f) Using the Allen wrench as shown in Figure 12, rotate the screw clockwise. WARNING! Do not
over tighten the screw.
g) Verify that if the conversion is from NG to LPG, the screw must be re-assembled with the red
o-ring visible (refer to Figure 14). If the conversion is from LPG to NG, the red o-ring of the
screw must not be visible.
h) Re-attach the black protection cap that was removed in step “c)”. Refer to Figure 11.
i) Reinstall the knob extension. It is keyed into the notch on the knob.
j) Reinstall the Valve Cover plate.
8. Reinstall the burner, brick panels, log set, embers,
and glass door. Also refer to seconDary InstallatIon
- InstallIng log setanD embers in your Owner’s
Manual. When re-installing the burner, ensure that
the burner to pilot hood relationship is similar to
what is shown in Figure 15.
9. Reconnect the electrical power to the unit.
10. Relight the main burner in both the “HI” and “LO”
positions to verify proper burner ignition and
operation and proper ame appearance. Also refer
to
seconDary InstallatIon - InstallIng log set
anD embers in your Owner’s Manual for a ame
appearance picture.
11. MAKE SURE that the conversion label is installed on
or close to the rating label to signify that the unit
has been converted to a different fuel type.
Figure 14: O-ring on valve screw.
Figure 12: Removing valve
screw.
Figure 15. Ignitor assembly
beside the burner.
Figure 13: Flip valve
screw.
14
Page 15
Initial Installation
WARNING: Operation of this heater when not connected to a properly installed and maintained
venting system can result in carbon monoxide (CO) poisoning and possible death.
cLeaRancesto combustibLes:
Maintain sufcient clearances for operation, service and
maintenance.
• A minimum distance of 24” (610 mm) is required from
the centerline of the unit to the sidewalls.
• Minimum clearance for any combustible facing is 30”
(762 mm) from the bottom of the unit.
• A 12” (305 mm) wide mantel can be mounted at a
minimum height of 36” (914 mm) from the bottom of
unit.
• If installed at oor level there must be a minimum of
16” (406 mm) of non-combustible material in front of
the unit. If the unit is raised 0-3.9” up, this 16” must
be maintained from the top surface of the combustible
material.
• Unit can be installed with combustible material
underneath, as long as it is raised 4” off the oor.
• Minimum ceiling clearance is 60” from bottom of unit.
minimum fiRePLace size:
Figure 16: Mantle width and height.
12" (305mm) Mantel
Combustible
Facing
30"
(762 mm)
minimum
to bottom
of unit
36"
(914 mm)
minimum
to bottom
of unit
Table 3: Minimum dimensions of replace for E33 to be installed into.
NOTE: Space must be provided for gas line on right side of unit for servicing purposes.
DiRect Vent:
WARNING: This appliance has been designed to draw room air for proper heat circulation
from the sides and bottom of the unit, and out the top front. Blocking or modifying these
openings in any way can create hazardous situations.
The vent length for the E33 must be between 8ft (2.44 m) and 30ft (9.14 m).
This model is vented with a 3” intake and a 3” exhaust aluminum or stainless steel ex vent leading into
a vertical termination cap. The ue collars of this model will t inside of a standard 3” vent and must be
fastened directly to the vent with three screws.. The exhaust vent and air intake are both located on the
top of the unit.
Check periodically that the vents are unrestricted. Also ensure that all direct vent pipes have been
properly sealed and installed after routine inspection or cleaning. The air intake and exhaust pipes must
be installed in the correct locations on the top of the E33.
15
Page 16
Initial Installation
QUALIFIED INSTALLERS ONLY
Venting fiRePLace inseRts:
The ENVIRO E33 may be installed and vented into any solid fuel replace that has been installed
in accordance with the National, Provincial/State and local building codes and has been constructed
of non-combustible materials. Before starting, refer to InItIal InstallatIon - preparIng your e33 ForInstallatIon. Please reference the information in Table 4 and Figures 17, and 19.
An approved chimney liner and rain cap must be used. A throat connector or ashing must be installed to
ensure a tight seal, top performance, safety and efciency. Carefully follow the manufacturer’s instructions
that accompany the chimney liner kit. Use double walled aluminum ex vent (3” ex conversion piece and
4”x 6 5/8” cap) from any of the following approved products; Simpson Dura-Vent (Direct Vent GS) or (ICC
Excel Direct). If necessary, remove the vent collar plate from the top of the insert and connect it securely
to the liner with sheet metal screws.
Check for any tears in the liner at this point. IMPORTANT: The screws that hold the vent collar plate in its
approved position must be installed.
NOTE: If the E33 unit is pulled out of its installation, and the vent air intake system is disconnected
for any reason, ensure that the vent-air intake pipes are re-sealed with high-temperature sealant and
reconnected with three (3) sheet metal screws evenly spaced.
Table 4: Vent termination clearances
Minimum Clearance Description
3 ft (0.9 m)
24 in (0.6 m)
5 ft (1.5 m)
6 ft (1.83 m)Clearance to mechanical air supply inlet.
3ft (0.9m) Clearance to each side of center line extended above meter/regulator assembly.
6 ft (1.83 m)Radial clearance around service regulator vent outlet.
12 in (30 cm)Clearance above grade, verandah, porch, deck, or balcony.
3 ft (0.9 m)
9 in (0.23 m)Exception for inputs up to and including 50,000 Btu/h (15kW)
12 in (0.3 m)
Clearance above the highest point where it passes through a roof surface, refer to
Figure 17.
Clearance above a roof ridge, any other portion of a building, or any other obstruction within a horizontal distance of 10 feet (3 m), refer to Figure 17.
Clearance for a vent or chimney above either the highest connected appliance
drafthood outlet, or ue collar.
Clearance to a building opening or combustion air inlet of another appliance, except with the approval of the authority having jurisdiction for the following reduced
clearances.
Exception for inputs exceeding 50,000 Btu/h (15kW) but not exceeding 100,000
Btu/h (30kW)
3ft (0.9m)
Minimum
16
2ft (0.6m)
Minimum
Within
10ft (3m)
Figure 17: Roof Clearances.
Roof ridge or
any other portion
of a building
Page 17
Initial Installation
QUALIFIED INSTALLERS ONLY
3" (76mm) Exhaust
3" (76mm) Intake
Figure 18: Generic Vent Cap Underside.
The height for the vent must be between 8 ft (2.44 m) and 30 ft (9.14 m).
Install a sealed vent cap to prevent leakage of room air up through
chimney.
The intake and the exhaust are 3" (76mm).
Measure the height of the chimney beforehand and purchase the
appropriate venting. Never attempt to over-stretch a flexible liner to
accommodate the height of the chimney. Every joint in the venting must
be secured with three (3) #8 x 3/8” HWH sheet metal screws and an
appropriate sealant (either silicone or stove cement).
The flue damper can be fully blocked open or removed for installation of
the E33; the smoke shelves, shields and baffles may be removed if
attached by mechanical fasteners.
The fireplace and fireplace chimney must be clean, in good working order
and constructed of non-combustible materials.
Make sure that all chimney cleanouts are tight fitting and will not permit
air to leak into the chimney.
Refractory, glass doors, screen rails, screen mesh and log grates can be
removed from the fireplace before installing the E33.
Figure 19: Installation of E33 DV .
17
Page 18
Initial Installation
QUALIFIED INSTALLERS ONLY
DiRect Vent VeRticaL Vent teRmination:
instaLLation instRuctions:
1. Plan your installation and clearances to combustibles. The E33 may be installed and vented into
any solid fuel replace that has been installed in accordance with the National, Provincial/State and
local building codes and has been constructed of non-combustible materials. Also refer to the
InstallatIon - preparIng your e33 For InstallatIon and clearancesto combustIbles sections. Refer to
Figure 19 throughout installation.
2. Stretch the Ø3” (76mm) ex vent liners to the length needed to ensure they can be easily connected
to the vent terminals.
3. Install the ex pipe assembly up through the chimney, ensure that the pipe slides through far enough
to connect onto the vent cap.
4. Most vent caps can be installed onto chimneys with ue openings up to 16” (406mm) x 16” (406mm)
and the actual ashing is 18”x18” (refer to Figure 20). If the chimney is smaller the cap should be
trimmed down and folded over.
5. Apply a bead of stove cement sealant to the top section of the Ø3” (76mm) exhaust vent collar plate.
Slide the Ø3” (76mm) ex vent over the ue collar and secure with three (3) sheet metal screws
evenly spaced.
InItIal
6. Place a bead of high temperature silicone on the intake collar of the replace, slide the Ø3” (76mm)
ex intake liner over the collar, secure the ex liner with three (3) sheet metal screws evenly spaced.
7. At the top of the chimney, apply a bead of stove cement sealant to the Ø3” (76mm) pipe of the
exhaust vent terminal (refer to Figure 18). Slide the ex liner onto the vent terminal and secure with
three (3) sheet metal screws evenly spaced.
8. Place a bead of high temperature silicone on the intake collar of the vent terminal (refer to Figure 18).
Slide the Ø3” (76mm) ex intake liner over the collar, secure the ex liner with three (3) sheet metal
screws evenly spaced.
9. Make a tight connection between the gas replace insert ue collar and the replace chimney at the
top of the chimney. Secure the vent terminal to the chimney using adequate sealant, and according
to local building codes.
APPROVED TERMINATIONS:
Trim flashing
-Simpson Dura-Vent
46DVA-VCH cap with 46DVA-GK
termination adapter
or
46DVA-CL33 termination kit
as required.
-
ICC
TM-4SVT cap with TM-CTA
termination adapter
18
18"
(457mm)
Figure 20: Generic Vent Cap Dimensions.
18"
(457mm)
Page 19
Initial Installation
QUALIFIED INSTALLERS ONLY
instaLLingtheunit:
• Remove the packaging from the appliance and surround panels; check to make sure there is no
damage. Carefully check the glass door. Do not use the unit if it is damaged. In the event damage is
found, please report it to your dealer as soon as possible.
• Carefully clean the replace and ue before installing the stove. Failure to do so may result in fumes
or soot being blown into the room and may cause a re leading to death or serious injury.
1. Remove the unit from the box and remove all packaging material from the appliance.
2. Remove door. See
3. Remove log and ember set and all wrapping material from the stove. Remove wrapping material from
log and embers and check for any damage. If damage is observed, do not use unit and contact your
local dealer.
4. Check that the chimney clean outs t properly. The ue damper must be fully blocked open or removed
for installation of the E33; the smoke shelves, shields and bafes may be removed if attached by
mechanical fasteners.
5. If the replace opening is lower than 24” (610 mm), remove the vent collar plate from the top of the
insert by unscrewing the single T-20 Torx screw located on the center top of the stove above the door
opening (see Figure 21). Slide the collar plate backwards. Properly secure the vent collar plate to the
exible vent pipe liner(s) previously installed in the chimney. Be careful not to over-stretch the liner(s).
6. Place the unit part way into the replace. Connect the gas line to the ⅜” NPT pipe nipple at the lower
left rear of the unit using locally approved methods (see
Place the electric cable so it can be connected to the power supply.
7. As you push the unit into its nal position in the replace, if the vent collar plate was removed, reinstall
it to the stove by sliding it along the top of the unit and secure with the screw previously removed.
8. Adjust the levelling legs to ensure the unit is level and high enough if a base shelf and/or riser is to be
installed. There are four levelling legs on the bottom of the unit (shown in Figure 22).
maIntenanceanD serVIce - glass Door remoVal.
InItIal InstallatIon - gas lIne connectIon).
Vent Collar Screw
Figure 21: Vent Collar Plate Screw Location.
Figure 22: Levelling Legs Position.
19
Page 20
Initial Installation
QUALIFIED INSTALLERS ONLY
zeRo cLeaRance (zc) fiRePLace instaLLation:
The metal oor of the ZC solid fuel rebox can be removed to allow the installation of the insert. THE
CLEARANCE TO COMBUSTIBLE MATERIAL UNDER THE INSERT IS 4” (102 mm). YOU MUST USE THE
LEVELING LEGS TO RAISE THE INSERT A MINIMUM OF 4” (102 mm) IF THE UNIT IS TO BE INSTALLED
ON COMBUSTIBLE MATERIAL. The optional Base Shelf and Riser are recommended to ll the space under
the unit once raised. The sidewalls and top structure of the solid fuel rebox cannot be altered with the
exception of: removal of dampers, removal of smoke shelf or bafe, removal of ember catches, removal
of log grate, removal of viewing screen/curtain, and removal of doors. THE ORIGINAL FIREPLACE MAY
NEVER BE RETURNED TO SOLID FUEL USE IN THIS CONDITION.
IMPORTANT: If the factory-built replace has no gas access hole(s) provided, an access hole of 1.5 inch
(37.5 mm) or less may be drilled through the lower sides or bottom of the rebox in a proper workmanship
like manner. This access hole must be plugged with non-combustible insulation after the gas supply line
has been installed. Cutting any sheet-metal parts of the replace, in which the gas replace insert is to
be installed, except as tested for the oor is prohibited.
The included label plate shown below must be permanently attached inside the cavity of the replace
in a visible location.
WARNING: This fireplace has been converted
for the use with a gas fireplace insert only and
cannot be used for burning wood or solid
fuels unless all original parts have been
replaced, and the fireplace re-approved by the
authority having jurisdiction.
Figure 23: Fireplace Altered Plate.
C-11168
20
Page 21
Initial Installation
QUALIFIED INSTALLERS ONLY
eLectRicaL RequiRements:
The fan will not operate if the appliance is cold. Once the unit is lit and the fan is set to the desired level,
the fan will automatically turn on upon reaching operating temperature. The fan will automatically turn
off after the appliance has cooled down.
The replace must be electrically connected and grounded in accordance with local codes or, in the
absence of local codes, with the current CSA C22.1 Canadian Electrical Code Part 1, Safety Standards For
Electrical Installations, or The National Electrical Code ANSI / NFPA 70 in the US.
WARNING: The electrical grounding instructions must be followed. The fan kit is equipped with a threeprong (grounding) plug for your protection against shock hazard, and should be plugged directly into a
properly grounded three-prong outlet. DO NOT cut or remove the grounding prong from this plug.
CAUTION: When servicing controls, label all wires prior to disconnection. Wiring errors can cause
improper and dangerous operation. Verify proper operation after servicing.
If any of the original wire as supplied with the appliance must be replaced, it must be replaced with 18
AWG wire with a temperature rating of 105°C
Figure 24: Fan wiring diagram.
21
Page 22
Initial Installation
QUALIFIED INSTALLERS ONLY
gas Line connection:
WARNING: Only persons licensed to work with gas piping
may make the necessary gas connections to this
appliance.
Gas Line Connection:
• A ⅜” NPT male pipe nipple (supplied with the unit) will
have to be turned into the valve at the lower left side rear
of this replace (see Figures 25 and 26). Consult the local
authorities for local codes or use the CAN/CGA B149 (1 or 2)
installation code in Canada. In the US, gas installations follow
either local codes or the current edition of the National Fuel
Gas Code ANSI Z223.1.
• If the factory-built replace has no gas access hole(s)
provided, an access hole of 1.5 in (37.5mm) or less may be
drilled through the lower sides or bottom of the rebox in a
proper workmanship like manner. This access hole must be
plugged with non-combustible insulation after the gas supply
line has been installed.
• A shut-off valve is supplied with this unit.
• The appliance and its appliance main gas valve must be
disconnected from the gas supply piping system during any
pressure testing of that system at test pressures in excess ½
psi (3.5 kPa). The appliance must be isolated from the gas
supply piping system by closing its equipment shutoff valve
during any pressure testing of the gas supply piping system
at test pressures equal to or less than ½ psi (3.5 kPa).
The pressure taps are located on the front side of the valve (see Figure 27).
1. Remove valve control knobs.
2. Using a long at bladed screwdriver, turn set screw one (1) turn counter-clockwise to loosen.
5
3. Place
4. Check pressures using a manometer.
5. When nished, remove hose and tighten set screw.
6. Re-install the knobs. Pointer on knobs can be removed and oriented correctly to point at the right
location.
Always check for gas leaks with a soap and water solution after completing the required
pressure test.
/16 in (8 mm) I.D. hose over the pressure taps.
NEVER USE AN OPEN FLAME FOR LEAK TESTING.
Table 6: Valve Details.
4
1
5
2
3
Item numberDescrIptIon
1Control Knob
(On/Off/Pilot)
2Gas Flow Adjustment
Knob
3Pilot Adjustment
Screw
4Inlet Pressure Test
Point
5Outlet Pressure Test
Point
Figure 27: Valve Details.
23
Page 24
3
/8”-1/2”
(10-13mm)
Thermocouple
ProperFlame
Adjustment
Initial Installation
QUALIFIED INSTALLERS ONLY
aDjusting the PiLot fLame:
The pilot ow adjustment is set to maximum at the factory and should not need to be adjusted. The pilot
ame should envelope ⅜” to ½” (10 to 13mm) of the thermocouple (see Figure 28). However, should
the need arise, follow Steps 1- 2 below.
1. The adjustment screw can be reached through the front of the
unit using a 10 inch at head screw driver (see Figure 27 for
location on valve).
2. Turn the adjustment screw clockwise to decrease or
counterclockwise to increase pilot ame.
Figure 28: Proper Pilot Flame.
24
Page 25
Secondary Installation
oPtionaL base sheLf & RiseR:
The E33 Base Shelf (1⅝” (41 mm) high) and Base Shelf Riser (2⅛” (54 mm) high) are components that
can be combined to create a riser with an overall height of 23/16” (55 mm). This shelf can be installed
with or without the riser and can be used when the hearth in front of the unit is lower than the replace
opening. Additional Base Shelf Risers can be fastened together to increase the height in increments
of 2⅛” (54 mm). This Base Shelf may be used in conjunction with the any of the E33 surround panel
options, and it may also be used with the E33 Trimmable Surround. The Base Shelf and Riser are sold
separately.
Installation:
1. If unit is running, turn it off and
allow it to cool completely.
2. When using more than one riser
each level must be attached
using nine (9) #8 T-20 screws
provided (see Figure 29).
3. If installing with riser(s) the
Base Shelf is to be fastened
Figure 30: Installing Base Shelf
onto Riser.
4. The leveling legs on the E33 may need to be adjusted to match
the height of the riser and shelf.
5. Center the Base Shelf assembly in front of the unit ush with the
bottom of the unit.
6. Install surround if required.
to the riser(s) with one T-20
screw at each end of the back
(see Figure 30).
Figure 29: Combining 2 Base Shelf
Riser.
25
Page 26
Secondary Installation
oPtionaL 3 tRimmabLe PaneLs:
Modifying the Surround Panel:
The E33 Trimmable Surround Panels are large rectangular panels that may be cut for use in cases that a nonstandard replace opening (e.g. an arched opening) is to be lled. Optionally this surround can be left uncut
and placed in front of the replace opening.
1. Measure the replace opening and/or make a template of the replace opening.
2. Transfer the measurement to the Trimmable Surround.
3. If desired, offset the measurements by approximately
to be placed just inside the replace opening for a cleaner appearance.
4. Cut along the preferred line (from direct measurements of offset) and remove any sharp edges.
5. The panel can be touched up with a high temperature metallic black paint available from your dealer.
INSTALLATION:
1. Using the supplied hardware install a Trimmable Panel Bracket, on its short leg, onto each side of the stove
using a T-20 Torx screwdriver. See Figure 31 for the screw location and bracket orientation.
1
/8” (3mm) to the inside; this will allow for the panel
2. Install the Trimmable Panel, WITH THE FLANGES FACING OUT, onto the stove and in front of the Panel
Brackets by hooking the Panel’s top ange onto the alignment pins on top of the stove (See Figure 31)
3. Using the remaining hardware attach the Trimmable Panel to the Panel Brackets using a T-20 Torx
screwdriver (See Figure 32)
Figure 31: Panel Bracket
Installed and Pin Location
26
Figure 32: Trimmable
Panel Installed
Page 27
Secondary Installation
suRRounD PaneL instaLLation:
WARNING: The surround becomes hot when the unit is operating; ensure that the unit is turned off, and that
it has cooled to room temperature before beginning this installation.
HeightWidth
1
3-Sided Surround26
Table 7: Surround Dimensions.
Please check components supplied with this kit. If components are missing or have been damaged, contact your
dealer, distributor or courier company before starting this installation.
IMPORTANT: The panel must not seal ventilation openings in the replace.
INSTALLATION:
If Installing a Contemporary or Extruded surround panel lift the access door up until it locks in place. Lift the
panel upright in front of the replace with the top mounting ange pointing towards the replace. Slide the panel
over the corresponding screws on top of the stove and at the bottom of the stove on each side (see Figure 33).
Ensure the panel is secure before releasing it. The bottom screws can be tightened on the Contemporary and
Extruded surrounds for a more permanent install.
/2” (673 mm)44 1/8” (1121 mm)
REMOVAL:
Lift the surround straight up in order to unhook it from the screws. Pull the surround away from the replace.
Figure 33: Screw Locations.
BURNER SWITCH WIRING INSTALLATION:
The burner switch supplied with the surround comes pre-installed and wired. The wiring from the burner switch
simply needs to be connected to the wiring on the E33 unit.
The wiring harness for the burner switch has one (1) blue wire, one (1) grey wire and two (2) purple wires.
The blue wire connects to the blue wire on the E33 unit, the grey wire connects to the grey wire on the E33 unit,
and the purple wires are used to connect an optional thermostat.
CLEANING:
Painted surfaces should be periodically wiped with a damp cloth. Never clean the face when it is hot.
27
Page 28
Secondary Installation
fiRebox LineRanD buRneR tube RemoVaL:
NOTE: The rebox liners are fragile and should be handled gently.
1. Ensure the E33 is turned off and allow the unit to cool.
2. Remove the glass door as shown in the
WARNING: Do not touch or attempt to remove the glass if the replace is not completely cool.
Never operate the replace with the glass removed.
3. Remove the log set and all ember material (if
installed).
4. Use the following steps to remove the liners and
the burner tube.
NOTE: Follow the steps in the reverse order for
reassembly.
maIntenanceanD serVIce - glass Door remoVal.
Figure 34: Carefully remove the front brick panel
on the bottom of the rebox by lifting it up.
Figure 35: To remove the burner tube, gently pull
it out of the venturi box.
Figure 37: Remove the rear brick panel by pulling
it forward off of the ledge.
28
Figure 36: The side brick panels can be removed
by pulling them towards the center of the rebox.
Figure 38: Firebox with all brick panels and burner
tube removed.
Page 29
Secondary Installation
Log setanD embeR instaLLation:
NOTE: The logs are fragile and should be handled gently.
WARNING: Failure to position the
parts in accordance with these diagrams
or failure to use only parts specically
approved with this appliance may result
in property damage or personal injury.
The underside of the logs are contoured
to make alignment easier. Using the
pictures provided, carefully set the logs
in place (see Figures 39 through 47).
Figure 39: The rebox showing the brick
panels and burner tube already installed.
Figure 39. Empty rebox.
Figure 40. First Stage Log Set Installation.
Figure 40: The back log rests on top
of the pilot and against the back brick
panel. There are two screws sticking
up from the support brackets that go
into holes in the bottom of the back
log.
Figure 41: Place the ember bed in
the center of the burner tube and pull
it forward as far as it will go. Ensure
it does not obstruct any part of the
burner.
Figure 41. Second Stage Log Set Installation.
29
Page 30
Secondary Installation
Figure 42. Third Stage Log Set Installation.
Figure 42: Place the log grate in
front of the burner tube using the two
slotted mounts underneath.
Figure 43: The ember wool comes in
chunks that can be ripped into smaller
pieces.
Figure 43. Fourth Stage Log Set Installation.
Place quarter-sized pieces of the ember
wool irregularly onto and around the
front of the burner to create a realistic
look.
WARNINGS: DO NOT pack this
ember material as this could create an
unsafe condition. The pieces should
be lightly placed so they don’t block
any of the burner ports.
CAUTION: Use only the type of ember
material supplied with this replace.
Due to the irregular size of the ember
material, there is more than required.
Use of other foreign materials on
the burners may create dangerous
conditions.
Figure 44: The left and right logs t as
shown. The bottom of the left log is
contoured to t the log grate.
Figure 44. Fifth Stage Log Set Installation.
30
Page 31
Secondary Installation
Figure 45: Place the small left and
right logs as shown. The bottoms of
both pieces have contours to t on the
log grate.
Figure 45. Sixth Stage Log Set Installation.
Figure 46: Place the two center logs
as shown.
Figure 47: Place the two large outer
logs as shown. The bottom ends of
the logs will t the shape of the log
grate.
NOTE: While the glass is still removed,
it is recommended that the gas line be
purged by lighting the pilot.
When lighting the replace for the
rst time since the log set and embers
have been installed/replaced, watch
for ignition at ALL the burner ports.
If a long delay is noticed, turn the
appliance off and wait for it to cool
down. Remove the glass and rearrange
the ember material, making sure none
of the burner port holes are blocked.
Figure 46. Seventh Stage Log Set Installation.
Never operate the replace with
the glass door removed.
Figure 47. Eighth Stage Log Set Installation.
31
Page 32
Trouble Shooting
ProblemPossible CauseSolution
The main burner
does not ignite
when called for.
No spark at pilot. Defective piezo ignitor.• Check connections to ignitor.
Pilot will not
remain lit.
The gas valve may not be on.• Check that the gas control knob is in the “ON” position.
Thermostat is not calling for
heat.
Problem with gas valve.• Use a DC voltmeter to measure the voltage across the TPTH and
Broken spark electrode.• Check for broken ceramic insulation, replace electrode if broken.
Wire damaged to electrode.•Replace ignitor.
Problem with thermocouple
circuit.
• Adjust the thermostat several degrees above ambient temperature.
TP terminals. Main operator voltage: Open circuit ≥ 325mV Closed
circuit ≥ 100mV
• If voltage is not present, check the control circuit for proper
operation.
• If proper control system voltage is present, replace the gas control.
• If ignitor connections are good but no spark, replace ignitor.
• Check for proper connection of the thermocouple to the front of the
valve. If loose, fully tighten.
• Check pilot for full ame impingement around thermocouple. If ame
is too small, check gas pressure, adjust pilot rate screw, check pilot
head for damage. Check pilot orice for debris.
• Check thermocouple voltage at valve. It must be greater than 5 mV.
If low, replace thermocouple.
Air in gas line (pilot dies while
knob is depressed).
Burners will not
remain lit.
Flame liftingLeak in vent pipe• Check for leaks in vent connections.
Glass fogs upNormal Condition: after the appliance warms up the glass will clear.
Blue FlamesNormal during start up: ames will yellow as the replace heats up.
Flames are
burning “dirty” or
sooting
Remote control
doesn’t work
Problem with thermopile
circuit.
Improper vent conguration• Check vent conguration with manual.
Terminal may be recirculating
ue gases
**Due to additives in gas, glass may get hazy during operation** Clean as needed.
Flame impingement• Check log positioning.
Problem with the remote• One or more of the batteries are dead. See remote control
Problem with replace• The on/off switch is turned to OFF.
• Bleed line.
• Check gas line pressure.
• Contact dealer.
• Check gas line pressure .
• Check for ame impingement on thermopile. If low, see “Pilot will not
remain lit”.
• Check thermopile for minimum of 300 mV when burner is switched
on.
• Check wiring to thermostat for breaks and bad connections.
• Check to see if terminal is on correctly.
• May need to install high wind termination cap.
• Contact dealer.
• Increase primary air by opening the venturi shutter.
See also “Burners will not remain lit.”
instructions.
• The gas control valve is turned to PILOT or OFF.
-Porcelain Liner Set - E3350-2437
31Safety Screen - E3350-2496
Part DescriptionPart Number
Option DescriptionPart Number
34
Page 35
Parts Diagram - Components
19
21
20
24
18
22
23
35
Page 36
Parts Diagram - Options
25
29
28
26
30
36
31
27
Page 37
Warranty
Sherwood Industries Ltd. is the manufacturer of the Enviro line of heating products. At Sherwood
Industries, our commitment to the highest level of quality and customer service is the most important
thing we do. Each Enviro stove is built on a tradition of using only the nest materials and is backed by
our Exclusive Lifetime Limited Warranty to the original purchaser. With Enviro, you’re not just buying a
replace or stove, you’re buying a company with years of unequalled performance and quality.
Limited Lifetime Warranty:
Under this warranty, Sherwood Industries Ltd. covers the replace or stove body and accessories against
defects in materials and workmanship, for part repair or replacement for the rst seven (7) years and
limited labour for the rst two (2) years to the original purchaser. This Warranty covers: Firebox, Heat
Exchanger, Steel Firebox Panels, Ceramic Logs & Panels, Burner, Ceramic Glass, Pedestals, Panels and
Legs. Please see the exclusions and limitation section below as certain restrictions and exclusions apply
to this warranty.
Limited Two (2) Year Warranty:
Under this warranty, Sherwood Industries Ltd. covers: Gas Assembly, Blower, Blower control, Temperature
Sensors and Wire Harness against defects in materials and workmanship, for part repair or replacement
for the rst two (2) years and limited labour for the rst two (2) years to the original purchaser. Please see
the exclusions and limitation section below as certain restrictions and exclusions apply to this warranty.
Limited One (1) Year Warranty:
Under this warranty, Sherwood Industries Ltd. covers all exterior surface nishes against defects in
materials and workmanship, for part repair or replacement and limited labour for the rst (1) year to
the original purchaser. Please see the exclusions and limitations section below as certain restrictions and
exclusions apply to this warranty.
Here is how our Warranty works
If you have any concerns with your Enviro product, please contact the dealer where you purchased the
replace or stove. Your dealer shall make all claims under this warranty in writing.
To the Dealer
When lling out a warranty claim, please complete the following information on an ofcial warranty claim
form:
Customer information: Name, address and telephone number of purchaser and date of purchase.
Dealer information: Date of installation, name of installer and dealer, serial number of the appliance,
nature of complaint, defects or malfunction, description and part numbers of any parts replaced.
To the Distributor
Sign and verify that work and information are correct.
Exclusions and Limitations:
1. This Warranty does not cover tarnish, discoloration or wear on the plating or paint.
2. This Warranty excludes wear and tear or breakage caused by cleaning, moving or service on log set
and panels.
3. A qualied installer must install this stove or replace. This Limited Warranty covers defects in
materials and workmanship only if the product has been installed in accordance with local building
and re codes; in their absence, refer to the owner’s manual. If the product is damaged or broken as
a result of any alteration, willful abuse, mishandling, accident, neglect, or misuse of the product, the
Limited Warranty does not apply.
37
Page 38
Warranty
4. The stove must be operated and maintained at all times in accordance with the instructions in the
Owner’s Manual. If the unit shows signs of neglect or misuse, it is not covered under the terms of
this Warranty policy. Performance problems due to operator error will not be covered by the Limited
Warranty policy.
5. As this is a heating appliance, some changes in colour of surface nishes may occur. This is not a aw
and as such is not covered under this warranty.
6. Some minor expansion, contraction, or movement of certain parts and resulting noise, is normal and
not a defect and, therefore, is not covered under this Limited Warranty.
7. Misuse includes over-ring. Over-ring this appliance can cause serious damage and will nullify the
Limited Warranty.
8. The Limited Warranty will cover glass thermal breakage only and will not cover misuse of the stove
glass, including but not limited to glass that is struck, has surface contaminates or has had harsh or
abrasive cleaners used on it.
9. This warranty does not cover products made or provided by other manufacturers and used in
conjunction with the operation of this stove without prior authorization from Sherwood Industries Ltd.
The use of such products may nullify the Limited Warranty on this stove. If unsure as to the extent of
this Limited Warranty, contact your authorized Enviro dealer before installation.
10. Sherwood Industries Ltd. will not be responsible for inadequate performance caused by environmental
conditions.
11. The Limited Warranty does not cover installation and operational related problems such as use of
downdrafts or spillage caused by environmental conditions. Environmental conditions include but
are not limited to nearby trees, buildings, roof tops, wind, hills, mountains, inadequate venting
or ventilation, excessive offsets, negative air pressures or other inuences caused by mechanical
systems such as furnaces, fans, clothes dryers etc.
12. The Limited Warranty is void if:
a) The stove has been operated in atmospheres contaminated by chlorine, uorine or other damaging
chemicals.
b) The stove is subject to submersion in water or prolonged periods of dampness or condensation.
c) Any damage to the unit, combustion chamber or other components due to water, or weather
damage which is the result of, but not limited to, improper chimney/venting installation.
c) Salt air in coastal areas or high humidity can be corrosive to the nish; these environments can
cause rusting. Damage caused by salt air or high humidity is not covered by the Limited Warranty.
13. Exclusions to the Limited Warranty include: injury, loss of use, damage, failure to function due to
accident, negligence, misuse, improper installation, alteration or adjustment of the manufacturer’s
settings of components, lack of proper and regular maintenance, alteration, or act of God.
14. The Limited Warranty does not cover damage caused to the replace or stove while in transit. If this
occurs, do not operate the stove and contact your courier and/or dealer.
15. Limited Warranty does not extend to or include rebox paint, door or glass gaskets with damage
caused by normal wear and tear, or exterior paint discoloration or chipping, worn gaskets, etc.
16. The Limited Warranty does not include damage to the unit caused by abuse, improper installation,
or modication of the unit.
17. Damage to plated surfaces caused by ngerprints, scratches, melted items, or other external scores
and residues left on the plated surfaces from the use of abrasive cleaners or polishes is not covered
in this warranty.
18. The Limited Warranty does not cover tarnish, discoloration or wear on the plated surfaces.
19. The paint on the Metal Brick Liner may peel. This is due to the extreme conditions applied to the paint
during normal usage. It is not a aw and is not covered under warranty.
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Warranty
20. Sherwood Industries Ltd. is free of liability for any damages caused by the replace or stove, as
well as inconvenience expenses and materials. The Limited Warranty does not cover incidental or
consequential damages.
21. The Limited Warranty does not cover any loss or damage incurred by the use or removal of any
component or apparatus to or from the Enviro replace or stove without the express written
permission of Sherwood Industries Ltd. and bearing a Sherwood Industries Ltd. label of approval.
22. Any statement or representation of Enviro products and their performance contained in Enviro
advertising, packaging literature, or printed material is not part of the Limited Warranty.
23. The Limited Warranty is automatically voided if the replace or stove’s serial number has been
removed or altered in any way. If the stove is used for commercial purposes, it is excluded from the
Limited Warranty.
24. No dealer, distributor, or similar person has the authority to represent or warrant Enviro products
beyond the terms contained within the Limited Warranty. Sherwood Industries Ltd. assumes no
liability for such warranties or representations.
25. Sherwood Industries Ltd. will not cover the cost of the removal or re-installation of the stove, hearth,
facing, mantels, venting or other components.
26. Labour to replace or repair items under this Limited Warranty will be covered per our warranty service
fee reimbursement schedule. Labour rates are set per component and as such total labour costs may
not be covered.
27. Sherwood Industries Ltd. is not liable for freight or labour on any stove replaced in-eld and is not
liable for travel costs for service work. In the event of in-home repair work, the customer will pay any
in-home travel fees or service charges required by the Authorized Dealer.
28. At no time will Sherwood Industries Ltd. be liable for any consequential damages which exceed the
purchase price of the unit. Sherwood Industries Ltd. has no obligation to enhance or modify any
stove once manufactured (example: as a stove evolves, eld modications or upgrades will not be
performed).
29. This Limited Warranty is applicable only to the original purchaser and it is non-transferable.
30. This warranty only covers Enviro products that are purchased through an authorized Enviro dealer.
31. If for any reason any section of the Limited Warranty is declared invalid, the balance of the warranty
remains in effect and all other clauses shall remain in effect.
32. The Limited Warranty is the only warranty supplied by Sherwood Industries Ltd., the manufacturer
of the stove. All other warranties, whether express or implied, are hereby expressly disclaimed and
purchaser’s recourse is expressly limited to the Limited Warranty.
33. Sherwood Industries Ltd. and its employees or representatives will not assume any damages, either
directly or indirectly, caused by improper usage, operation, installation, servicing or maintenance of
this stove.
34. Sherwood Industries Ltd. reserves the right to make changes without notice. Please complete and
mail the warranty registration card and have the installer ll in the installation data sheet in the back
of the manual for warranty and future reference.
35. Sherwood Industries Ltd. is responsible for stocking parts for a maximum of seven (7) years after
discontinuing the manufacture or incorporation of the item into its products. An exception to this
would be if an OEM supplier is not able to supply a part.
39
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Installation Data Sheet
The following information must be recorded by the installer for warranty purposes and future reference.
NAME OF OWNER:
_________________________________________
ADDRESS:
_________________________________________
_________________________________________
_________________________________________
PHONE:___________________________________
MODEL:___________________________________
SERIAL NUMBER:___________________________
DATE OF PURCHASE: _____________ (dd/mm/yyyy)
NAME OF DEALER:
_________________________________________
ADDRESS:
_________________________________________
_________________________________________
_________________________________________
PHONE:___________________________________
NAME OF INSTALLER:
_________________________________________
DATE OF INSTALLATION:___________(dd/mm/yyyy)
� DIRECT VENT � B-VENT
� NATURAL GAS (NAT) � PROPANE(LPG)
INLET GAS PRESSURE:_________in WC
MAIN BURNER ORIFICE:__________# DMS
PILOT ORIFICE #_________OR________in diam.
INSTALLER’S SIGNATURE:
_________________________________________
MANUFACTURED BY:
SHERWOOD INDUSTRIES LTD.
6782 OLDFIELD RD. SAANICHTON, BC, CANADA V8M 2A3
www.enviro.com
August 8, 2011
ADDRESS:
_________________________________________
_________________________________________
_________________________________________
PHONE:___________________________________
C-12487
40
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