Page 1
WARRANTY REGISTRATION
E20
Gas Insert
OWNERS MANUAL
enviro.com/warranty
FOR YOUR SAFETY
Do not store or use gasoline or other ammable
vapours and liquids in the vicinity of this or any
other appliance.
This appliance is only for use with the type of gas
indicated on the rating plate. This appliance is not
convertible for use with other gases, unless a certied
kit is used.
WARNING: If the information in this manual
is not followed exactly, a re or explosion
may result causing property damage, personal
injury or loss of life. Installation and service
must be performed by a qualied installer,
service agency or the gas supplier.
Massachusetts installations (Warning): This product must be installed by a licensed plumber or gas tter
when installed within the Commonwealth of Massachusetts. Other Massachusetts code requirements:
Flexible connector must not be longer than 36in., a shut off valve must be installed; only direct vent
sealed combustion products are approved for bedrooms/bathrooms. A carbon monoxide detector
is required in all rooms containing gas red direct vent appliances. The replace damper must be
removed or welded in the open position prior to installation of a replace insert.
INSTALLER:
Leave this manual with the appliance.
CONSUMER:
Retain this manual for future reference.
WHAT TO DO IF YOU SMELL GAS
• Open windows/extinguish any open
ame.
• Do not try to light any appliance.
• Do not touch any electrical switch
or use any phone in your building.
• Immediately call your gas supplier
from a neighbour’s phone. Follow
the gas supplier’s instructions.
• If you cannot reach your gas
supplier, call the re department.
SHERWOOD INDUSTRIES IS AN ENVIRONMENTALLY RESPONSIBLE COMPANY. THIS MANUAL IS PRINTED ON RECYCLED
PLEASE KEEP THESE INSTRUCTIONS FOR FUTURE REFERENCE
PAPER.
50-2261
Page 2
Safety Precautions
FOR SAFE INSTALLATION AND OPERATION OF YOUR “ENVIRO” HEATER,
PLEASE CAREFULLY READ THE FOLLOWING INFORMATION:
• All ENVIRO gas-red appliances must be installed
in accordance with their instructions. Carefully read all
the instructions in this manual rst. Consult the building
authority having jurisdiction to determine the need for a
permit prior to commencing the installation.
• NOTE: Failure to follow these instructions could
cause a malfunction of the replace, which could result in
death, serious bodily injury, and/or property damage.
• Failure to follow these instructions may also void
your re insurance and/or warranty.
GENERAL
• Installation and repair should be done by a qualied
service person. The appliance should be inspected before
the rst use and, at least, annually by a qualied service
person. More frequent cleaning may be required due to
excessive lint from carpeting, bedding material, etc. It
is imperative the control compartments, burners and
circulating air passageways of the appliance be kept
clean.
• Due to high temperatures, the appliance should be
located out of high trafc areas and away from furniture
and draperies.
Children and adults should be alerted to the
hazards of high surface temperatures and should
stay away to avoid burn or clothing ignition.
• Young children should be carefully supervised when
in the same room as the appliance. Toddlers, young
children and others may be susceptible to accidental
contact burns. A physical barrier is recommended if there
are at risk individuals in the house. To restrict access to a
replace or stove install an adjustable safety gate to keep
toddlers, young children and other at risk individuals out
of the room and away from hot surfaces.
• Clothing or other ammable materials should not be
placed on or near the appliance.
WARNING
HOT GLASS WILL
CAUSE BURNS
DO NOT TOUCH GLASS
UNTIL COOLED.
NEVER ALLOW
CHILDREN TO TOUCH
GLASS.
FOR YOUR SAFETY
• Installation and service must be performed by a qualied
installer, service agency or gas supplier.
• This installation must conform to local codes or, in
the absence of local codes, to the current CAN/CGA-B149
installation code (Canada) or National Fuel Gas Code ANSI
Z223.1.2 (USA)
• To prevent injury, do not allow anyone who is unfamiliar
with the stove to operate it.
• To prevent injury, if the pilot or pilot and burners
have gone out on their own, open the glass door and
wait 5 minutes to air out before attempting to relight the stove.
• Always keep the area around these appliances clear of
combustible material, gasoline and other ammable liquids
and vapours.
• These appliances should not be used as a drying rack
for clothing or for hanging Christmas stockings/decorations.
• Due to the paint curing on the stove, a faint odor and
slight smoking will likely be noticed when the stove is rst
used. Open a window until the smoking stops.
Always connect this gas stove to a vent system and vent to
the outside of the building envelope. Never vent to another
room or inside the building. Make sure the specied vent
pipe is used, properly sized and of adequate height to
provide sufcient draft. Inspect the venting system annually
for blockage and signs of deterioration.
WARNING: Failure to position the parts in accordance
with the diagrams in this booklet, or failure to use only
parts specically approved with this appliance, may result in
property damage or personal injury.
WARNING: Do not operate with the glass front removed,
cracked or broken. Replacement of the glass should be done
by a licensed or qualied service person.
• Never use solid fuels such as wood, paper, cardboard,
coal, or any ammable liquids, etc., in this appliance.
• Do not use this heater if any part has been under water.
Immediately call a qualied service technician to inspect the
heater and to replace any part of the control or gas control
systems that have been under water.
• Do not abuse the glass by striking it or slamming the
door shut.
• If the E20 unit is pulled out of its installation, and
the vent-air intake system is disconnected for any reason,
ensure that the vent-air intake pipes are reconnected and
re-sealed in accordance to the instructions noted in
InstallatIon - VentIng FIreplace Inserts.
InItIal
2
Page 3
Table of Contents
Safety Precautions...........................................................................................................2
Table of Contents.............................................................................................................3
Codes And Approvals.......................................................................................................4
Specications..................................................................................................................5
Rating Label Location...........................................................................................5
Dimensions..........................................................................................................5
E20 Options Dimensions.........................................................................................6
Operating Instructions....................................................................................................7
Lighting and Turning Off Instructions.....................................................................7
Pilot Light.............................................................................................................8
Venturi Adjustment...............................................................................................8
Normal Sounds During Operation.........................................................................8
Burner Lighting.....................................................................................................9
Blower Speed.......................................................................................................9
Maintenance And Service................................................................................................10
Cleaning The Glass.............................................................................................10
Cleaning The Firebox..........................................................................................10
Replacing The Glass............................................................................................10
Check Pilot and Burner Flames............................................................................10
Glass Door Removal...........................................................................................11
Cleaning The Painted Surfaces............................................................................11
Removing Valve Cover.........................................................................................12
Fuel Conversion..................................................................................................12
Initial Installation...........................................................................................................15
Clearances to Combustibles.................................................................................15
Minimum Fireplace Size.......................................................................................15
Direct Vent Model...............................................................................................15
Preparing Your E20 For Installation........................................................................16
Venting Fireplace Inserts.....................................................................................17
Direct Vent Vertical Vent Termination...................................................................19
Electrical Requirements.......................................................................................21
Gas Line Connection...........................................................................................22
Adjusting The Pilot Flame....................................................................................24
Secondary Installation....................................................................................................25
Optional Base Shelf & Riser.................................................................................25
Optional 3 and 4 sided Trim-able Panels...............................................................26
Surround Panel Installation..................................................................................27
Log and Glass Burner Options................................................................................28
Optional Rocks for Glass Burner............................................................................29
Firebox Liner Installation.....................................................................................30
Log Set and Ember Installation............................................................................31
Trouble Shooting............................................................................................................34
Parts List.......................................................................................................................35
Parts Diagram - Components..........................................................................................37
Parts Diagram - Options.................................................................................................38
Warranty.......................................................................................................................39
Installation Data Sheet...................................................................................................40
3
Page 4
Codes And Approvals
DIRECT VENT: This type is identied by the sufx DV. This appliance draws all of its air for combustion from
outside the dwelling, through a specially designed vent pipe system.
This appliance has been tested and approved for installations from 0 feet to 4500 feet (1372 m) above sea level.
In the USA: The appliance may be installed at higher altitudes. Please refer to your American Gas Association
guidelines which state: the sea level rated input of Gas Designed Appliances installed at elevations above 2000
(610 m) feet is to be reduced 4% for each 1000 feet (305 m) above sea level. Refer also to local authorities
or codes which have jurisdiction in your area regarding the de-rate guidelines.
In Canada: When the appliance is installed at elevations above 4500 feet (1372 m), the certied high altitude
rating shall be reduced at the rate of 4% for each additional 1000 feet (305 m).
• This appliance has been tested by INTERTEK and found to comply with the established VENTED GAS
FIREPLACE HEATER standards in CANADA and the USA as follows:
VENTED GAS FIREPLACE HEATER (E20 DV; NG/LPG)
TESTED TO: ANSI Z21.88-2005/CSA 2.33-2005 VENTED GAS FIREPLACE HEATERS
CAN/CGA 2.17-M91 GAS FIRED APPLIANCES FOR HIGH ALTITUDES
CSA P.4.1-02 TESTING METHOD FOR MEASURING ANNUAL FIREPLACE EFFICIENCY
This ENVIRO E20 Fireplace:
• Has been certied for use with either natural or propane gases. (See rating label.)
• Is not for use with solid fuels.
• Is approved for bedroom or bed sitting room. (IN CANADA: must be installed with a permanent wall thermostat
for bedroom installations is required. Consult the authority having local jurisdiction in your area. IN USA: see
current ANSI Z223.1 for installation instructions.)
• Must be installed in accordance with local codes. If none exist, use current installation code CAN/CGA B149 in
Canada or ANSI Z223.1/NFPA 54 in the USA.
• Must be properly connected to an approved venting system and not connected to a chimney ue serving a
separate solid-fuel burning appliance.
• Is not approved for closet or recessed installations.
IMPORTANT NOTICE (Regarding rst re up): When the unit is turned on
for the rst time, it should be turned onto high without the fan on for the rst 4
hours. This will cure the paint, logs, gasket material and other products used in
the manufacturing process. It is advisable to open a window or door, as the unit
will start to smoke and can irritate some people. After the unit has gone through
the rst burn, turn the unit off, let the unit get cold then remove the glass door
and clean it with a good gas replace glass cleaner, available at your local ENVIRO
dealer. See “Door remoVal” and “cleanIng the glass” sections.
4
Page 5
Specifications
Rating LabeL Location:
The rating label is located on the left side of the unit and is attached to a rectangular metal sheet that is
chained to the replace.
Dimensions:
17.726
8.853
2.233
17.036
14.650
1.285
9.561
10.956
1.939
13.658
9.502
24.057
22.750
20.350
18.164
12.175
7.761
Figure 1: E20 Exterior Dimensions.
10.956
12.005
15.000
7.349
2.127
13.114
5
Page 6
26”
(660mm)
1
25
/2”
(648mm)
Specifications
35 3/8”
(898mm)
7
23
/8”
(594mm)
3
/8”
38
(975mm)
Figure 2: E20 Contemporary Surround with Base Shelf and Riser.
Table 1: E20 Options Dimensions.
Regular Surround Contemporary Surround Extruded Surround
7
Height 23
Width 35
Trimmable
Surround
Height 1⅝” (41mm) 2⅛” (54mm)
Width 38
Depth Bottom 4⅞” (112mm); Top 3
/8” (594mm) 237/8” (594mm) 237/8” (594mm)
3
/8” (898mm) 353/8” (898mm) 353/8” (898mm)
Height Width
28¾” (705mm) 41
13
/16” (1062mm)
Base Shelf Base Shelf Riser
3
/8” (975mm) 36⅞” (937mm)
13
/16” (97mm) 311/16” (94mm)
6
Page 7
Operating Instructions
Do not operate this fireplace with the glass removed, cracked or broken. Replacement of the panel(s) should be done by a
For Your Safety, Read Safety Precautions And Lighting Instructions Before Operating
WARNING: IF YOU DO NOT FOLLOW THESE INSTRUCTIONS EXACTLY A FIRE OR EXPLOSION
MAY RESULT, CAUSING PROPERTY DAMAGE, PERSONAL INJURY OR LOSS OF LIFE.
Lighting anD tuRning off instRuctions:
CAUTION:
Hot while operating. Do not touch, severe burns may result. Keep children, clothing,
furniture, gasoline or other liquids having flammable vapors away.
CAUTION:
licensed or qualified service person. This appliance needs fresh air for safe operation and must be installed with provisions for combustion and
ventilation air. Keep burner and control compartment clean.
WARNING: Improper installation, adjustment, alteration, service or maintenance can cause injury or property damage, or loss of life. Refer to owner's
information manual provided with this appliance. For assistance or additional information consult a qualified installer, service agency or the gas supplier.
See installation and operating instructions accompanying appliance. Installation and service must be performed by a qualified installer, service agency, or
the gas supplier.
FOR YOUR SAFETY READ BEFORE OPERATING
WARNING: IF YOU DO NOT FOLLOW THESE INSTRUCTIONS EXACTLY, A FIRE OR EXPLOSION MAY RESULT CAUSING
A) This appliance is equipped with a pilot, which must be lit by hand by
following these instructions exactly.
B) BEFORE LIGHTING smell all around the appliance area for gas and next
to the floor because some gas is heavier than air and will settle on the
floor.
WHAT TO DO IF YOU SMELL GAS:
Do not try to light any appliance. Do not touch any electrical switch: do
not use any phone in your building. Immediately call your gas supplier
from a neighbor's phone. Follow the gas suppliers instructions. If you
cannot reach your gas supplier, call the fire department.
1. STOP! Read the safety information above on this label.
2. Turn off all electrical power to this appliance.
3. Turn off the gas control knob clockwise to the off position.
4. Open door. Wait fIve (5) minutes to clear out any gas. Close door.
If you smell gas STOP! Follow “B” in the above safety
information. If you do not smell gas go to the next step.
5. Find pilot-located to the left under the front log. Turn the gas
control knob counter-clockwise to “PILOT”. Push the gas
control in fully and hold, keep knob depressed for about 30
seconds after the pilot is lit. Release knob. If pilot goes out,
repeat steps 4 through 5.
1. Flip burner switch to “OFF”
2. Turn the gas control knob clockwise to the “OFF” position.
PROPERTY DAMAGE, PERSONAL INJURY OR LOSS OF LIFE.
See installation and operating instructions accompanying the appliance.
C) Use only your hand to push in or turn the gas control knob;
NEVER use tools. If the knob will not push in or turn by
hand, do not try to repair it. Call a qualified service
technician. Force or attempted repair may result in a fire or
explosion.
D) Do not use this appliance if any part has been under water.
Immediately call a qualified service technician to inspect the
appliance and to replace any part of the control system and
any gas control which has been under water.
LIGHTING INSTRUCTIONS
WARNING: this gas valve has a lockout device, which will not
allow the pilot burner to be relit until the thermocouple has
cooled. If the knob does not pop up when released, stop and
immediately call your service technician or gas supplier.
If the pilot does not stay lit after several tries, turn the gas
control knob to “OFF” and call your service technician or gas
supplier.
6. Turn the gas control knob counter clockwise to the “ON”
position. Flip the burner switch to “ON” THEN TURN THE
“HI/LOW” knob to the desired setting.
7. Turn on the electrical power to the unit.
TO TURN OFF GAS TO APPLIANCE
3. Turn off all electrical power to the appliance if service is to be
performed.
TP TH TP TH
IN OUT
O
L
H
I
F
O
F
P
I
L
O
T
O
N
P
I
T
O
L
C-10489
Figure 3: Lighting instruction label.
7
Page 8
Operating Instructions
PiLot Light:
1. Turn off the gas to the replace. If not recently done, remove the
glass and let the unit air out for at least ve (5) minutes to
clear out any gas. Turn on gas to the heater. Leak test all joints with
soapy water. NEVER USE OPEN FLAME FOR LEAK TESTING.
Thermopile
2. Start the pilot by pressing the gas control knob and turning it to PILOT.
While holding the gas control knob in, press the piezo ignitor several
times until the pilot light starts. Hold the gas control knob in for 30
seconds. Check that the pilot has fully engulfed the thermocouple
assembly (see Figure 4).
3. Start the main burner by turning the gas control knob to ON and then
Figure 4. Pilot Flame
turn the rocker switch to ON. Check that all burner ports have ame.
4. Leak test all gas joints again.
VentuRi aDjustment:
The venturi adjustment lever is located on the right side of the unit, below the door (see Figure 5).
The venturi allows the amount of air coming into the replace to be adjusted in order to accommodate
different climates and venting arrangements. Start the pilot and then the burner. Make sure the pilot
ame is burning normally and none of the burner ports are plugged. Let the replace burn for roughly
fteen (15) minutes and then examine the ames.
Thermocouple
The ideal ame will be blue at the base and light orange
above (see Figure 64). The ames should be of medium
height. If the ames look like this, no venturi adjustment
is needed. If the ames are fairly short and mostly
blue, the replace is getting too much air. Therefore,
the air shutter should be closed (push in) slightly until
the correct ames are achieved. Flames that are very
orange, with tall dark stringy tips are not getting enough
air. Open (pull out) the venturi until the ames clean up.
Figure 5: Adjusting the venturi air setting.
If the venturi is opened, then closed all the way, and the
correct ames cannot be attained, turn off the gas and
contact the dealer.
Warning: Incorrect venturi adjustment may lead to improper combustion, which is a safety hazard.
Contact the dealer if there is any concern about the venturi adjustment.
noRmaL sounDs DuRing oPeRation:
Component Sound & Reason
E20 Creaking when heating up or cooling down.
Burner Light pop or poof when turned off; this is more common with LP units.
Temperature Sensor Clinking when it senses to turn the blower on or off.
Pilot Flame Quiet whisper while the pilot ame in on.
Blower / Fan Air movement that increases and decreases with the speed of the blower.
Gas Control Valve Dull click when turning on or off, this is the valve opening and closing.
8
Table 2: Normal Sounds
Page 9
Operating InstructionsOperating Instructions
buRneR Lighting:
A) Make sure the pilot is lit.
B) Turn gas control knob COUNTER CLOCKWISE to ON.
C) Flip the burner switch to ON (Located on the top-left of the surround panel).
- An alternate switch location is shown in Figure 6.
D) Turn HI/LO knob to the desired ame height.
E) Turn on all electrical power to the unit.
NOTE: Check that all burner holes are lit.
TO TURN GAS FIREPLACE OFF
Flip the burner switch to OFF to turn off burner only.
If the replace is to be turned off for the season or for servicing, turn control knob to OFF, turn the gas
shut off valve to OFF. DO NOT FORCE IT. If the unit is going to be serviced, turn off the electrical power
to the unit as well.
NOTE: When the unit is turned on for the rst time, it should be turned onto high, with the fan OFF, for
the rst four (4) hours. This will cure the paint, logs, gasket material, and other products used in the
manufacturing process. It is advised that a door or window be opened as the unit will start to smoke,
which can irritate some people. After the unit has gone through the rst burn, turn the unit OFF, including
the pilot, and let the unit completely cool. Then remove the glass and clean it with a good gas replace
glass cleaner, available at your local Enviro dealer. See
maIntenance anD serVIce - glass Door remoVal.
maIntenance anD serVIce - cleanIng the glass and
Alternate Burner Switch Location
Figure 6: E20 Control Panel.
bLoweR sPeeD:
The blower will come on only when the replace is up to temperature (approximately 15 minutes).
Rotating the fan controler knob on the unit’s control panel will change the speed of the fan (refer to
Figure 6).
9
Page 10
Maintenance And Service
Warning: Failure to position the parts in accordance with this manual, or failure to use only parts
specically approved with this appliance, may result in property damage or personal injury.
At least once a year, run through the following procedures to ensure the system is clean and working
properly. Check the burner to see if all the ports are clear and clean. Check the pilot to make sure it is not
blocked by anything. The pilot ame should be blue with little or no yellow on the tips.
The venting system must be periodically examined; it is recommended the examination is done by a
qualied agency.
cLeaning the gLass:
When the replace is cool, remove the glass door. See maIntenance anD serVIce - glass Door remoVal.
Check the gasket material on the back of the glass, making sure that it is attached and intact.
During a cold start up, condensation will sometimes form on the glass. This is a normal condition with all
replaces. However, this condensation can allow dust and lint to cling to the glass surface. Initial paint
curing of the appliance can leave a slight lm behind the glass, a temporary problem. The glass will need
cleaning after the replace has cooled off from the rst burn and about two weeks after rst burn. Use
a mild glass cleaner and a soft cloth. Abrasive cleaners will damage the glass and painted
surfaces. Depending on the amount of use, the glass should require cleaning no more than two or three
times a season. Do not clean the glass when it is hot.
cLeaning the fiRebox:
Remove the logs carefully, as they are very fragile. Gently remove all the embers and rock wool and place
on a paper towel. Vacuum the bottom of the rebox thoroughly. Carefully clean any dust off the logs and
remove any lint from the burner and pilot. At this time, inspect the burner pan for cracking or severe
warping. If a problem is suspected, contact the dealer. Check the logs for deterioration or large amounts
of soot; a small amount on the bottom side of the logs is normal. Replace the logs and embers as in the
seconDary InstallatIon - log set anD ember InstallatIon section. If new/more embers and rock wool are
required, contact your nearest ENVIRO dealer.
RePLacing the gLass:
The glass in the replace is a high temperature ceramic. If the glass is damaged in any way, a factory
replacement is required (see parts lIst). Wear gloves when handling damaged glass door assembly
to prevent personal injury. When the glass door assembly is being transported, it must be wrapped in
newsprint and tape and/or a strong plastic bag. Do not operate with the glass front removed, cracked or
broken. Removal and replacement of the glass from the door must be done by a licensed or qualied
service person. The glass must be purchased from an ENVIRO dealer. No substitute materials
are allowed.
check PiLot anD buRneR fLames:
Periodically do a visual check of the pilot ames. One ame should encompass
the ignitor and thermocouple and the other should burn over the burner ports
(see Figure 7). Also check that the burner is operating correctly, refer to Figure
64.
10
Figure 7: Pilot Flame
Page 11
Maintenance And Service
gLass DooR RemoVaL:
Figure 8: Door Release. Figure 9: Door Removal.
Remove the glass door by placing the hooked end of the door release tool in the hole on the
door latch mechanism (see Figure 8) and pulling the latch out then up over the lip on the
door. When the two (2) latches have been released, tilt the door forward and then lift up to
unhook the bottom door tabs (see Figure 9).
Warning: Do not touch or attempt to remove the glass if the replace is not completely cool.
Never operate the replace with the glass removed.
CAUTION GLASS MAY SEPARATE FROM DOOR.
cLeaning the PainteD suRfaces:
Painted faces should be periodically wiped with a damp cloth.
11
Page 12
Maintenance And Service
RemoVing VaLVe coVeR:
The valve cover can be removed to access the gas valve, the fan, wiring harness, or other components.
1. Remove the glass door as shown in the
maIntenance anD serVIce - glass Door
remoVal.
2. Carefully remove the log set, ember
material, and brick panels, refer to
seconDary InstallatIon - brIck panel
InstallatIon and seconDary InstallatIon
- log set anD ember InstallatIon.
3. Using a T-20 screwdriver remove the two
(2) screws that hold the burner tray in
place (pointed out in Figure 10). Pick up
the burner tray at the front (see Figure 11)
then pull it out of the rebox.
4. Using a T-20 screwdriver remove the six
(6) screws that hold the valve cover in
place (pointed out in Figure 12). Pick the
valve cover up then out of the rebox (see
Figure 13).
Figure 10: Screws Holding Burner Tray in Place.
Figure 11: Removing Burner Tray.
Figure 12: Screws Holding Valve Cover in Place.
fueL conVeRsion:
TO BE INSTALLED BY A QUALIFIED SERVICE AGENCY ONLY
Please read and understand these instructions before installing.
Warning: This conversion kit shall be installed by a qualied service agency in accordance
with the manufacturer’s instructions and all applicable codes and requirements of the
authority having jurisdiction. If the information in these instructions is not followed
exactly, a re, explosion or production of carbon monoxide may result causing property
damage, personal injury or loss of life. The qualied service agency is responsible for
the proper installation of this kit. The installation is not proper or complete until the
operation of the converted appliance is checked as specied in the manufacturer’s
instructions supplied with the kit.
12
Figure 13: Removing Valve Cover.
Page 13
Maintenance And Service
Kit Parts List:
1 - Orice (Natural Gas #44 DMS or Propane #55 DMS)
1 - Conversion label 1 - Installation instruction sheet
Carefully inspect the orice supplied with this conversion kit. If it has been damaged or is missing,
contact your dealer, distributor or courier company to have them replaced before starting this installation.
Conversion Kit Installation:
1. Shut the gas supply off at the shut-off valve upstream of the unit. CAUTION: The gas supply must be
shut off prior to disconnecting the electrical power and before proceeding with the conversion. Allow
the valve and unit to cool down to room temperature.
2. Remove the glass door as shown in the
3. Carefully remove the log set and ember material if they are installed.
4. Using a T-20 screwdriver, remove the
four (4) screws that hold the burner in
place (pointed out in Figure 14). Slide the
burner to the left (see Figure 15), then up
and out of the rebox.
5. Convert the burner orice:
a) Remove the main burner orice with a
½ inch deep socket (see Figure 16).
b) Put a bead of pipe-thread sealant or approved
Teon tape on the orice threads before installing
into the brass elbow.
c) Install the new orice from the kit into the steel
adapter nut (see Figure 17).
6. Convert the pilot:
a) Using a 7/16” wrench, turn the pilot head a ¼
turn counter-clockwise (shown in Figure 18).
b) Push the slider, with your nger or at head
screwdriver, to the left if it is to be set for natural
gas or to the right for propane, red on the slider will
be visible (see Figure 19).
c) Turn the pilot head a ¼ turn clockwise; back to
its original position.
maIntenance anD serVIce - glass Door remoVal.
Figure 14: Unfastening Burner.
Figure 15: Burner Removal.
Figure 16: Orice Removal. Figure 17: Orice Replacement.
Figure 18: Turn Pilot Head.
13
Page 14
Red o-ring
is not visible
Red o-ring
is visible
LPG Configuration
Loosen
Tighten
Fuel
Conversion
Tab on Pilot
Maintenance And Service
Maintenance And Service
7. Convert the SIT gas valve:
a) Remove the extension knobs from the valve.
b) Remove the black protection cap from the HI/LO knob
by hand shown in Figure 20.
5
c) Insert a
/32” or 4 mm Allen wrench into the hexagonal
key-way of the screw (see Figure 21), rotate it counterclockwise until it is free and extract it.
d) Check that the screw is clean and if necessary remove
dirt.
Figure 19: Fuel Conversion Tab on Pilot.
e) Flip the screw (refer to Figure 22).
f) Using the Allen wrench as shown in
Figure 21, rotate the screw clockwise
until a torque of 9 inch lbs. WARNING!
Do not over tighten the screw. It is
recommended that you grip the wrench
by the short side.
g) Verify that if the conversion is from
NG to LPG, the screw must be reassembled with the red o-ring visible
(refer to Figure 23). If the conversion
is from LPG to NG, the red o-ring of the
screw must be not visible.
Figure 20:
Removing valve
cap.
Figure 21: Removing
valve screw.
h) Re-attach the black protection cap that
was removed in step a (Figure 20).
8. Re-install the burner, ceramic panels, log
set and glass door. Also refer to
seconDary
InstallatIon - log set InstallatIon. When
re-installing the burner, ensure that the
burner to pilot hood relationship is similar
to what is shown in Figure 24.
9. Reconnect the main gas line if it was
Figure 23: O-ring on valve screw.
disconnected and open the shut-off valve at the gas line to the unit.
10. Use a small brush to apply a warm soapy water solution to all gas
connections (use a half dish soap and half warm water). If a gas leak
is present, bubbling will occur. Gas leaks can be repaired by using an
approved pipe thread sealant or approved Teon tape. NEVER USE AN
OPEN FLAME WHEN TESTING FOR LEAKS.
11. Reconnect the electrical power to the unit.
12. Relight the main burner in both the “HI” and “LO” positions to verify
proper burner ignition and operation and proper ame appearance (refer
to Figure 64 or the Front Cover). Also refer to
seconDary InstallatIon -
log set InstallatIon for a ame appearance picture.
13. MAKE SURE that the conversion label is installed on or close to the
rating label to signify that the unit has been converted to a different
fuel type.
Figure 22: Flip
valve screw.
Figure 24. Pilot assembly
beside the burner
14
Page 15
Initial Installation
WARNING: Operation of this heater when not connected to a properly installed and maintained
venting system can result in carbon monoxide (CO) poisoning and possible death.
cLeaRances to combustibLes:
Maintain sufcient clearances for operation, service and maintenance.
• A clearance of 7½” (191 mm) minimum is required from the side of the unit to the sidewalls.
• A clearance of 4½” (114 mm) minimum is required from the side of the unit to a 6” (152 mm) deep
post/column.
• Minimum clearance for any ¾” combustible facing is 37½” (953mm) from the bottom of the unit.
• A 3 ½” (89 mm) wide mantel can be
mounted at a minimum height of 37½”
(953 mm) from the bottom of unit.
• A 10” (254 mm) wide mantel can be
mounted at a minimum height of 38 ¼”
(972 mm) from the bottom of unit.
• A 12” (305 mm) wide mantel can be
mounted at a minimum height of 39 ¾”
(1010 mm) from the bottom of unit.
• A non-combustible material must be
installed under the unit.
• If installed at oor level, a minimum
13” (330 mm) non-combustible material
must be installed in front of the unit.
1
/2" (89mm)
3
Mantel
371/2"
(953 mm)
minimum
to bottom
of unit
10" (254mm) Mantel
Figure 25: Mantle width and height.
12" (305mm) Mantel
1
38
/4"
(972 mm)
minimum
to bottom
of unit
3
39
/4"
(1010 mm)
minimum
to bottom
of unit
minimum fiRePLace size:
Table 3: Minimum dimensions of replace for E20 to be installed into.
Width At Front Width At Back Height Depth
3
Fireplace Dimensions 24 ¼” (616 mm) 18 ⅛” (460 mm) 18
/16” (462 mm) 14” (355 mm)
DiRect Vent:
WARNING: This appliance has been designed to draw room air for proper heat circulation
from the sides and bottom of the unit, and out the top front. Blocking or modifying these
openings in any way can create hazardous situations.
The vent height for the E20 must be between 10ft (3.05) and 35ft (10.67m).
This model is vented with a 2” intake and a 3” exhaust aluminum or stainless steel ex vent leading into
a co-linear to co-axial vent adaptor and using a vertical termination cap. The ue collars of this model will
t inside of a standard 2” or 3” vent and may be fastened directly to the vent. The exhaust vent is on the
top of the ue connector. The air intake is on the angled back of the vent collar plate. The air intake can
be increased to a standard 3” size using Adaptor (50-1499 - 2” to 3” Air Intake) included with this unit.
Check periodically that the vents are unrestricted. Also ensure that all direct vent pipes have been
properly sealed and installed after routine inspection or cleaning. The air intake and exhaust pipes must
be installed in the correct locations on the back of the E20.
15
Page 16
Initial Installation
QUALIFIED INSTALLERS ONLY
PRePaRing YouR e20 foR instaLLation:
• Remove the packaging from the appliance and surround panels; check to make sure there is no
damage. Carefully check the glass door. Do not use the unit if it is damaged. In the event damage is
found, please report it to both the courier and your dealer as soon as possible.
• Carefully clean the replace and ue before installing the stove. Failure to do so may result in fumes
or dirt being blown into the room and may cause a re leading to death or serious injury.
1. Remove the unit from the box and remove all packaging material from the appliance.
2. Remove door. See
3. Remove log and ember set and all wrapping material from the stove. Remove wrapping material from
log and embers and check for any damage. If damage is observed, do not use unit and contact your
local dealer.
4. Check that the chimney clean outs t properly. The ue damper must be fully blocked open or removed
for installation of the E20; the smoke shelves, shields and bafes may be removed if attached by
mechanical fasteners. IMPORTANT: Cutting any sheet-metal parts of a replace, in which the gas
replace insert is to be installed is prohibited.
5. If the replace opening is lower than 20” (483mm), remove the vent collar plate from the top of the
insert by unscrewing the two (2) T-20 Torx screws located on the center top of the stove above the
door opening (see Figure 26). Slide the collar plate backwards. Properly secure the vent collar plate
to the exible vent pipe liner(s) previously installed in the chimney. Be careful not to over-stretch the
liner(s).
6. Place the unit part way into the replace. Connect the household gas line into the ⅜” NPT receptacle
at the lower left rear of the unit using locally approved methods (see
connectIon). Place the electric cable so it can be connected to the power supply.
7. As you push the unit into its nal position in the replace, if the vent collar plate was removed, reinstall
it to the stove by sliding it along the draft hood and secure with the screws previously removed.
8. Using a T20 driver, adjust the levelling legs to ensure the unit is level and high enough if a base shelf
and/or riser is to be installed. There are two (2) levelling legs on each side (shown in Figure 27).
maIntenance anD serVIce - glass Door remoVal.
InItIal InstallatIon - gas lIne
Vent Collar
Screws
Figure 26: Vent Collar Plate Screw Locattion.
16
Figure 27: Levelling legs position.
Page 17
Initial Installation
QUALIFIED INSTALLERS ONLY
Venting fiRePLace inseRts:
The ENVIRO E20 may be installed and vented into any solid fuel replace that has been installed
in accordance with the National, Provincial/State and local building codes and has been constructed
of non-combustible materials. Before starting, refer to InItIal InstallatIon - preparIng your e20 For
InstallatIon. Please reference the information in Table 4 and Figures 28, and 31.
An approved chimney liner and rain cap must be used. A throat connector or ashing must be installed to
ensure a tight seal, top performance, safety and efciency. Carefully follow the manufacturer’s instructions
that accompany the chimney liner kit. Use Flexmaster double walled aluminum ex vent (3” ex conversion
piece and 4”x 6 5/8” cap) from any of the following approved products; American Metal Products (Amerivent
Direct), Security Chimneys (Secure Vent), Selkirk Metalbestos (Direct-Temp), Simpson Dura-Vent (Direct
Vent GS), and (ICC Excel Direct). If necessary, remove the vent collar plate from the top of the insert and
connect it securely to the liner with sheet metal screws and/or hose clamps.
Check for any tears in the liner at this point. IMPORTANT: The screws that hold the vent collar plate in its
approved position must be installed.
Provide for proper and adequate venting and air supply for this appliance in accordance with the tables
in the current National Fuel Gas Code, Z223.1/NFPA 54 or the CSA B149.1.
NOTE: If the E20 unit is pulled out of its installation, and the vent air intake system is disconnected for
any reason, ensure that the vent-air intake pipes are re-sealed with high-temperature sealant or silicone
and reconnected with three (3) sheet metal screws evenly spaced.
Table 4: Vent termination clearances
Minimum Clearance Description
3 ft (0.9 m)
24 in (0.6 m)
5 ft (1.5 m)
6 ft (1.83 m) Clearance to mechanical air supply inlet.
3ft (0.9m) Clearance to each side of center line extended above meter/regulator assembly.
6 ft (1.83 m) Radial clearance around service regulator vent outlet.
12 in (30 cm) Clearance above grade, verandah, porch, deck, or balcony.
3 ft (0.9 m)
9 in (0.23 m) Exception for inputs up to and including 50,000 Btu/h (15kW)
12 in (0.3 m)
Clearance above the highest point where it passes through a roof surface, refer to
Figure 28.
Clearance above a roof ridge, any other portion of a building, or any other obstruction within a horizontal distance of 10 feet (3 m), refer to Figure 28.
Clearance for a vent or chimney above either the highest connected appliance
drafthood outlet, or ue collar.
Clearance to a building opening or combustion air inlet of another appliance, except with the approval of the authority having jurisdiction for the following reduced
clearances.
Exception for inputs exceeding 50,000 Btu/h (15kW) but not exceeding 100,000
Btu/h (30kW)
17
Page 18
Initial Installation
QUALIFIED INSTALLERS ONLY
3ft (0.9m)
Minimum
2ft (0.6m)
Minimum
Within
10ft (3m)
Figure 28: Roof Clearances.
Roof ridge or
any other portion
of a building
18
Page 19
Initial Installation
QUALIFIED INSTALLERS ONLY
DiRect Vent VeRticaL Vent teRmination:
For use with E20 Direct Vent Fireplace Insert. The Vertical Vent Cap is termination, rain cap, and a
throat connector, it will ensure a tight seal, top performance, safety and efciency.
KIT COMPONENTS:
Quantity Description Quantity Description
1 Vertical Direct Vent Termination Cap 1 4 oz Tube RTV Silicone
9
6
Please ensure that all components are supplied with this kit. If components are missing or have
been damaged, contact your dealer, distributor, or courier company. Do not attempt the installation if
components are missing or damaged.
INSTALLATION INSTRUCTIONS:
1. Plan your installation and clearances to combustibles. The E20 may be installed and vented into
any solid fuel replace that has been installed in accordance with the National, Provincial/State and
local building codes and has been constructed of non-combustible materials. Also refer to the
InstallatIon - preparIng your e20 For InstallatIon and clearances to combustIbles sections. Refer to
Figure 31 throughout installation.
/16” Tex Screws 1 4 oz Tube Mill-Pac Sealant
InItIal
2. Stretch both the Ø3” (76mm) ex vent and the Ø2” (51mm) ex intake liner to the length needed to
ensure the ex can be easily connected to the vent terminal.
3. Install the ex pipe assembly up through the chimney, ensure that the pipe slides through far enough
to connect onto the Vertical Vent Cap.
Note: For any chimney over 15’ (4.6m), install the E20 15’ 2” & 3” Flex Vent (part #50-1512) and
the E20 2” & 3” Flex Couplers (part #50-1513). Place a bead of sealant on the coupler (Mill-Pac Black
sealant for the Ø3” (76mm) and high temperature silicone for the Ø2” (51mm)) Slide the meeting
ends of the ex over the coupler and fasten each joint in place with three (3) sheet metal screws
through the ex and into the coupler.
4. The Vertical Vent Cap can be installed onto chimneys with ue openings up to 16” (406mm) x 16”
(406mm) and the actual ashing is 18”x18” (refer to Figure 29). If the chimney is smaller the cap
should be trimmed down and folded
over.
5. Apply a bead of Mill-Pac Black sealant to
the top section of the Ø3” (76mm) vent
Trim flashing
as required.
collar plate. Slide the Ø3” (76mm) ex
vent over the ue collar and secure with
three (3) sheet metal screws evenly
spaced.
Note: If replace opening is lower than
19” (483mm), remove the vent collar
plate from the top of the insert (see
18"
(457mm)
18"
(457mm)
InItIal InstallatIon - preparIng your
e20 For InstallatIon) and connect it
securely to the liner as stated in Step 4.
Check for tears in the liner at this point.
Figure 29: Vertical Vent Cap Dimensions.
19
Page 20
Initial Installation
QUALIFIED INSTALLERS ONLY
6. Place a bead of high temperature silicone on the intake collar of the replace, slide the Ø2” (51mm) ex
intake liner over the collar, secure the ex liner with three (3) sheet metal screws evenly spaced.
7. At the top of the chimney, apply a bead of Mill-Pac Black sealant to the Ø3” (76mm) pipe of the vent
terminal (refer to Figure 30). Slide the ex liner onto the vent terminal and secure with three (3) sheet
metal screws evenly spaced.
8. Place a bead of high temperature silicone on the
intake collar of the vent terminal (refer to Figure
30). Slide the Ø2” (51mm) ex intake liner over the
collar, secure the ex liner with three (3) sheet metal
screws evenly spaced.
9. Make a tight connection between the gas replace
insert ue collar and the replace chimney at the
top of the chimney. Secure the vent terminal to the
chimney using adequate sealant, and according to
local building codes.
10. Light the E20 and ensure proper operation and
proper ame appearance. The amount of air to
the venturi may need to be adjusted using the
rod under the rebox (see Figure 5). Also refer to
Figure 64 for a ame appearance picture.
Figure 30: Vertical Vent Cap Underside.
3" (76mm) Exhaust
2" (51mm) Air Inlet
The height for the vent must be between 10ft (3.05m) and 35ft (10.67m).
Install sealed Vertical Vent Cap to prevent leakage of room air up through
chimney.
The intake is 2" (51mm) and the exhaust is 3" (76mm).
Measure the height of the chimney beforehand and purchase the
appropriate kit. Never attempt to over-stretch a flexible liner to
accommodate the height of the chimney. Any chimney over 15' (4.6m),
install the E20 15’ 2” & 3” Flex Vent (part #50-1512) and the E20 2” & 3”
Flex Couplers (part #50-1513). Every joint in the venting must be secured
with three (3) #8 x 3/8” HWH sheet metal screws and an appropriate
sealant (either silicone or milpac).
The flue damper can be fully blocked open or removed for installation of
the E20; the smoke shelves, shields and baffles may be removed if
attached by mechanical fasteners.
The chimney must be clean, in good working order and constructed of
non-combustible materials.
Make sure that all chimney cleanouts are tight fitting and will not permit
air to leak into the chimney.
Refractory, glass doors, screen rails, screen mesh and log grates can be
removed from the fireplace before installing the E20.
20
Figure 31: Installation of E20 DV .
Page 21
Initial Installation
QUALIFIED INSTALLERS ONLY
eLectRicaL RequiRements:
The fan will not operate if the appliance is cold. A few minutes after the appliance is lit and the fan is
set to the desired level, the fan will automatically turn on. The fan will automatically turn off after the
appliance has cooled down.
The replace must be electrically connected and grounded in accordance with local codes or, in the
absence of local codes, with the current CSA C22.1 Canadian Electrical Code Part 1, Safety Standards For
Electrical Installations, or The National Electrical Code ANSI / NFPA 70 in the US.
WARNING: The electrical grounding instructions must be followed. The fan kit is equipped with a threeprong (grounding) plug for your protection against shock hazard, and should be plugged directly into a
properly grounded three-prong outlet. DO NOT cut or remove the grounding prong from this plug.
CAUTION: When servicing controls, label all wires prior to disconnection. Wiring errors can cause
improper and dangerous operation. Verify proper operation after servicing.
Figure 32: Fan wiring diagram.
21
Page 22
Initial Installation
QUALIFIED INSTALLERS ONLY
gas Line connection:
Warning: Only persons licensed to work with gas piping may
make the necessary gas connections to this appliance.
Gas Line Connection:
• A ⅜” NPT male pipe nipple (supplied with the unit) will
have to be turned into the valve at the lower left side rear
of this replace (see Figures 33 and 34). Consult the local
authorities for local codes or use the CAN/CGA B149 (1 or 2)
installation code in Canada. In the US, gas installations follow
either local codes or the current edition of the National Fuel
Gas Code ANSI Z223.1.
• The efciency of this unit is a product thermal efciency
rating determined under continuous operating conditions and
was determined independently of any installed system.
• If the factory-built replace has no gas access hole(s)
provided, an access hole of 1.5 in (37.5mm) or less may be
drilled through the lower sides or bottom of the rebox in a
proper workmanship like manner. This access hole must be
plugged with non-combustible insulation after the gas supply
line has been installed.”
Figure 33: ⅜” NPT Male Pipe Nipple
with Cover Attached.
• A shut-off valve is not supplied with this unit but one should
be installed.
• The appliance and its shut-off valves must be disconnected
from the gas supply piping system during any pressure testing
where the pressure exceeds ½ psig (3.45 KPa) or the valve
will be damaged.
• The unit must be isolated from the gas supply piping system
by closing its individual manual shut off valve during any
pressure testing of the gas supply piping system at pressures
equal to or less than ½ psig (3.45 KPa).
Table 5: Orice and Pressure Information.
Main Burner Natural Gas Propane Gas
Orice: #44 DMS #55 DMS
Manifold Press: 3.8 W.C. (0.95 KPa) 11.0 W.C. (2.74 KPa)
Min. Manifold Press: 1.2 W.C. (0.30 KPa) 2.7 W.C. (0.67 KPa)
Max. Supply Press: 7.0 W.C. (1.74 KPa) 13.0 W.C. (3.28 KPa)
Min. Supply Press: 5.0 W.C. (1.24 KPa) 12.0 W.C. (2.96 KPa)
Max. Input: 25,500 BTU/hr (6.59 KW) 21,300 BTU/hr (6.24 KW)
Min. Input: 12,500 BTU/hr (3.66 KW) 11,400 BTU/hr (3.34 KW)
Figure 34: ⅜” NPT Male Pipe Nipple
with Cover Removed.
22
Page 23
Initial Installation
QUALIFIED INSTALLERS ONLY
TO TEST VALVE PRESSURES:
The pressure taps are located on the front side of the valve (see Figure 35).
1. Follow steps 1-4 in
2. Turn set screw one (1) turn counter-clockwise to loosen.
5
3. Place
4. Check pressures using a manometer.
5. When nished, release pressure, remove hose and tighten set screw.
6. Re-install the valve cover, burner tray, brick panels (refer to
brIck panels), log set and ember material (refer to seconDary InstallatIon - log set anD ember
InstallatIon) and the glass door.
Always check for gas leaks with a soap and water solution after completing the required
pressure test.
/16 in (8 mm) I.D. hose over the pressure taps.
NEVER USE AN OPEN FLAME FOR LEAK TESTING.
remoVIng ValVe coVer - maIntenance anD serVIce. to access the valve.
seconDary InstallatIon - InstallIng the
1 2 3
4 5
Figure 35: Valve Details.
Table 6: Valve Details.
Item number DescrIptIon
1 Control Knob
(On/Off/Pilot)
2 Gas Flow Adjustment
Knob
3 Pilot Adjustment
Screw
4 Inlet Pressure Test
Point
5 Outlet Pressure Test
Point
23
Page 24
3
/8”-1/2”
(10-13mm)
Thermocouple
Proper Flame
Adjustment
Initial Installation
QUALIFIED INSTALLERS ONLY
aDjusting the PiLot fLame:
The pilot ow adjustment is pre-set to maximum at the factory and should not need to be adjusted.
The pilot ame should envelope ⅜” to ½” (10 to 13mm) of the thermocouple (see Figure 36). However,
should the need arise, follow Steps 1- 3 below.
1a. Follow steps 1-4 in
remoVIng ValVe coVer - maIntenance anD serVIce in order to gain access to the
valve from above. The pilot adjustment screw can be found in Figure 35.
OR
1b. The adjustment screw can be reached through the front of the
unit using an eight inch at head screw driver (see Figure 35
for location on valve).
2. Turn the adjustment screw clockwise to decrease or
counterclockwise to increase pilot ame.
3. If valve cover was removed, re-install it.
Figure 36: Proper Pilot Flame.
24
Page 25
Secondary Installation
oPtionaL base sheLf & RiseR:
The E20 Base Shelf (1⅝” (41 mm) high) and Base Shelf Riser (2⅛” (54 mm) high) are components that
can be combined to create a riser with an overall height of 23/16” (55 mm). This shelf can be installed
with or without the riser and can be used when the hearth in front of the unit is lower than the replace
opening. Additional Base Shelf Risers can be fastened together to increase the height in increments
of 2⅛” (54 mm). This Base Shelf may be used in conjunction with the any of the E20 surround panel
options, and it may also be used with the E20 Trimmable Surround. The Base Shelf and Riser are sold
separately.
Installation:
1. If unit is running, turn it off and
allow it to cool completely.
2. When using more than one riser
each level must be attached
using nine (9) #8 T-20 screws
provided (see Figure 37).
3. If installing with riser(s) the
Base Shelf is to be fastened
to the riser(s) with one T-20
screw at each end of the back
(see Figure 38).
Figure 37: Combining 2 Base Shelf
Riser.
Figure 38: Installing Base Shelf
onto Riser.
4. The leveling legs on the E20 may need to be adjusted to match
the height of the riser and shelf. Each leveling leg has two (2)
screws that can be loosened using a ¼” hex driver (see Figure
27). Adjust the leg to the required height and then retighten the
screws.
5. Center the Base Shelf assembly in front of the unit ush with the
bottom of the unit.
6. Install surround if required.
25
Page 26
Secondary Installation
oPtionaL 3 anD 4 siDeD tRimmabLe PaneLs:
Modifying the Surround Panel:
The E20 Trimable Surround Panels are large rectangular panels that may be cut for use in cases that a
non-standard replace opening (e.g. an arched opening) is to be lled. Optionally this surround can be
left uncut and placed in front of the replace opening.
1. Measure the replace opening and/or make a template of the replace opening.
2. Transfer the measurement to the Trimable Surround.
3. If desired, offset the measurements by approximately
panel to be placed just inside the replace opening for a cleaner appearance.
4. Cut along the preferred line (from direct measurements of offset) and remove any sharp edges.
5. The panel can be touched up with a high temperature metallic black paint available from your dealer.
INSTALLATION:
1. Install the mounting bushings and screws for the trimable panel onto the E20 unit using a T-20 Torx
screwdriver. See Figures 39 and 41 for the installation locations.
2. In the case of the 3-Sided Panel, hang the surround on the appropriate hooks depending on the
optional surround that will be used with the trimable panel. See Figures 42 and 43.
1
/8” (3mm) to the inside; this will allow for the
3. In the case of the 4-Sided Panel, screw the surround onto the unit as shown in Figures 39 and 40.
4. Feed wiring harness from the optional surround panel through the grommet that is installed on the
left side of the panel, and install the optional surround panel according to its instructions.
Figure 39: Bushing/Screw
Installation Locations.
Figure 40: Screw Installation:
4-Sided Panel
Figure 41: Bushing and
Screw: 3-Sided
Figure 42: Installation for Regular Surround.
26
Figure 43: Installation for Contemporary
and Extruded Surrounds.
Page 27
Secondary Installation
suRRounD PaneL instaLLation:
Warning: The surround becomes hot when the unit is operating; ensure that the unit is turned off, and
that it has cooled to room temperature before begining this installation.
Height Width
3
3-Sided Surrounds 24” (610 mm) 35
5
4-Sided Surround 29
Table 7: Surround Dimensions.
Please check components supplied with this kit. If components are missing or have been damaged,
contact your dealer, distributor or courier company before starting this installation.
IMPORTANT: The panel must not seal ventilation openings in the replace.
INSTALLATION (3 and 4 sided Surrounds):
Lift the face upright in front of the replace with the four (4) hooks pointing towards the replace. Slide
the hooks over their corresponding bushings (see Figures 44 & 45). Ensure the hooks are secure before
releasing the surround. The surround should be wiped with a damp cloth periodically.
REMOVAL:
/8” (754 mm) 35 3/8” (898 mm)
/8” (898 mm)
Lift the surround straight up in order to unhook the notch on the hooks from the bushing. Pull the
surround away from the replace. Place the surround where it will not be damaged.
Access Panel
removed for Clarity
Figure 44: Bushing Locations. Figure 45: Bushing and Hook Close-Up.
BURNER SWITCH WIRING INSTALLATION:
The burner switch supplied with the surround comes pre-installed and wired. The wiring from the burner
switch simply needs to be connected to the wiring on the E20 unit.
The wiring harness for the burner switch has one (1) blue wire, one (1) grey wire and two (2) purple
wires.
The blue wire connects to the blue wire on the E20 unit, the grey wire connects to the grey wire on the
E20 unit, and the purple wires are used to connect an optional thermostat.
CLEANING:
Painted surfaces should be periodically wiped with a damp cloth. Never clean the face when it is hot.
27
Page 28
Secondary Installation
Log anD gLass buRneR oPtions:
The E20 has two seperate burner styles ro choose from; a log burner and a glass burner.
Installing the Log Burner:
1. Install the burner tray that comes with the kit into the E20 rebox by hanging the ve holes on the
back side over the 5 screws that come through the rear of the rebox.
2. Secure the burner tray to the rebox by installing one screw on each side of the tray as shown in
Figure 47.
3. With the burner tray installed, refer to
seconDary InstallatIon - log set anD ember InstallatIon to complete the Log Burner.
Installing the Glass Burner:
1. Install the burner tray that
comes with the kit into the E20
rebox by hanging the ve holes
on the back side over the 5 screws
that come through the rear of the
rebox.
2. Install the pilot shield extension
as shown in Figure 48, the burner
has been removed for clarity. The
shield will t around the outside of
the pilot shield that is installed in
the unit.
3. Secure the burner tray to the
rebox by installing one screw on
each side of the tray as shown in
Figure 47.
seconDary InstallatIon - FIrebox lIner InstallatIon and
Figure 46: Burner Tray Installation.
Figure 47: Burner Tray Screws.
Figure 48: Pilot Shield Extension.
Figure 49: Glass Tray Screws.
28
3. With the burner tray installed, refer to seconDary
InstallatIon - FIrebox lIner InstallatIon for
installing the rebox liners before moving on to the
next step.
9. Install the glass tray and secure it through the
burner using the screws provided with the kit (See
Figure 49).
10. Pour the glass beads into the tray and evenly
distribute over the entire tray (See Figure 50).
Figure 50: Glass Beads in Place.
Page 29
Secondary Installation
oPtionaL Rocks foR gLass buRneR:
1. Pour the glass beads into the tray being careful to leave a space in front of the pilot box (See Figure
51).
2. Add the rst large rock in front of the pilot box as shown in Figure 52. It should rest on top of the
burner and the pilot box.
3. Add the rock accents as shown in Figure 52 and 53 (DO NOT PLACE ROCKS IN THE AREA
INDICATED).
LEAVE THIS AREA CLEAR
Figure 51: Glass Beads in Place.
DO NOT PLACE ROCKS HERE
Figure 52: Rock Accent Placement.
Figure 53: Rock Accent Placement.
29
Page 30
Secondary Installation
fiRebox LineR instaLLation:
NOTE: The rebox liners are fragile and should be handled gently.
The following instructions can be used for all rebox liner options. For simplicity, only the
brick liner is shown.
1. Ensure the E20 is turned off and allow the unit
to cool.
2. Remove the glass door as shown in the
anD serVIce - glass Door remoVal.
Warning: Do not touch or attempt to remove the glass
if the replace is not completely cool.
Never operate the replace with the glass
removed.
3. Remove the log set and all ember material (if installed).
4. There is a ledge at the back of the rebox (see Figure
54). Place the back brick panel on the ledge and
ensure the panel is ush at the bottom and top (refer to Figure 55). Do not push at the center of the
panel.
5. Slide the front of the left brick panel into the left lip at the front of the rebox. Ensure the panel is ush
to the side of the rebox and the back brick panel while still being hooked behind the front lip (refer
to Figure 56). Take care to not bump the brick panel on the burner.
6. Repeat step 6 for right brick panel.
7. Install the log set and ember material (refer to
and the glass door.
maIntenance
LEDGE
Figure 54: Back Brick Panel Ledge.
seconDary InstallatIon - log set anD ember InstallatIon)
Figure 55: Back Brick Panel in Place.
30
Figure 56: Side Brick Panels in Place.
Page 31
Secondary Installation
Log set anD embeR instaLLation:
NOTE: The logs are fragile and should be handled gently.
The placement of the logs is not arbitrary.
If they are positioned incorrectly, the
ames can be “pinched” and will not
burn correctly. The burner and one of the
logs come with locator pins and ledges,
which make alignment easier. Using the
pictures provided, carefully set the logs
in place (see Figures 57 through 64).
LEDGE LEDGE
Figure 57: The empty rebox showing
the ledges for the back log.
Figure 57. Empty rebox.
PIN
Figure 58. First Stage Log Set Installation.
Figure 58: The back log rests behind
the two ledges pointed out in Figure
57. The front of the log rests at the
end of the burner. Ensure it is ush
against the left brick panel.
Figure 59: The top left log rests on
the back log and utilizes the locater
pin pointed out in Figure 58. Ensure it
is ush against the left brick panel and
against the back wall.
Figure 59. Second Stage Log Set Installation.
31
Page 32
Secondary Installation
PINS
Figure 60. Third Stage Log Set Installation.
Figure 60: The center of the right log
ts against the back log (see Figure
59). The front of the log is to rest on
the burner and the back end of the log
rests on the back brick panel. Ensure
the log does not block any burn ports.
Figure 61: The center of the front log
ts onto the two (2) locator pins on
the valve cover tray (see Figure 60).
Figure 61. Fourth Stage Log Set Installation.
Figure 62: Place the ember chunks
and ember wool irregularly onto and
around the front of the burner to
create a realistic look. The ember wool
comes in chunks that can be ripped
into smaller pieces. The front log has
been removed for clarity. See Figure
63 for complete log and ember set-up
with the front log.
WARNINGS: DO NOT pack this
ember material as this could create an
unsafe condition. The pieces should
be lightly placed so they don’t block
any of the burner ports.
DO NOT allow any of the embers to
rest against the pilot assembly.
Caution: Use only the type of ember
material supplied with this replace.
Due to the irregular size of the
ember material, there may be more
than required. Use of other foreign
materials on the burners may create
dangerous conditions.
Figure 62. Fifth Stage Log Set Installation.
32
Page 33
Secondary Installation
Figure 63. Log Set and Ember Installation.
Figure 64. E20 complete log set-up with embers burning.
NOTE: While the glass is still removed, it is recommended that the gas line be purged by lighting the
pilot.
When lighting the replace for the rst time since the log set and embers have been installed/replaced,
watch for ignition at ALL the burner ports. If a long delay is noticed, turn the appliance off and wait for
it to cool down. Remove the glass and rearrange the ember material, making sure none of the burner
ports air holes are blocked.
Never operate the replace with the glass door removed.
33
Page 34
Trouble Shooting
Problem Possible Cause Solution
The main burner
does not ignite
when called for.
Spark will not
light the pilot
after repeatedly
pressing the
spark ignitor.
Pilot will not
remain lit.
The gas valve may not be on. • Check that the gas control knob is in the “ON” position.
Thermostat is not calling for
heat.
Problem with gas valve. • Use a DC voltmeter to measure the voltage across the TPTH and
Defective piezo ignitor. • Check connections to ignitor.
Broken spark electrode. • Check for broken ceramic insulation, replace electrode if broken.
Misaligned spark electrode. • If spark is not arcing from electrode to pilot, loosen the screws on the
Problem with thermocouple
circuit.
• Adjust the thermostat several degrees above ambient temperature.
TP terminals. Main operator voltage: Open circuit ≥ 325mV Closed
circuit ≥ 100mV
• If voltage is not present, check the control circuit for proper
operation.
• If proper control system voltage is present, replace the gas control.
• If ignitor connections are good but no spark, replace ignitor.
pilot base adjust and tighten.
• Check for proper connection of the thermocouple to the rear of the
valve. If loose, fully tighten.
• Check pilot for full ame impingement around thermocouple. If ame
is too small, check gas pressure, adjust pilot rate screw, check pilot
head for damage.
• Check thermocouple voltage at valve. It must be greater than 5 mV.
If low, replace thermocouple.
Air in gas line (pilot dies while
knob is depressed).
Burners will not
remain lit.
Flame lifting Leak in vent pipe • Check for leaks in vent connections.
Glass fogs up Normal Condition: after the appliance warms up the glass will clear.
Blue Flames Normal during start up: ames will yellow as the replace heats up.
Flames are
burning “dirty” or
sooting
Remote control
doesn’t work
Problem with thermopile
circuit.
Improper vent conguration • Check vent conguration with manual.
Terminal may be recirculating
ue gases
**Due to additives in gas, glass may get hazy during operation** Clean as needed.
Flame impingement • Check log positioning.
Problem with the remote • One or more of the batteries are dead. See remote control
Problem with replace • The on/off switch is turned to OFF.
• Bleed line.
• Check gas line pressure.
• Contact dealer.
• Check gas line pressure .
• Check for ame impingement on thermopile. If low, see “Pilot will not
remain lit”.
• Check thermopile for minimum of 300 mV when burner is switched
on.
• Check wiring to thermostat for breaks.
• Check to see if terminal is on correctly.
• May need to install high wind termination cap.
• Contact dealer.
• Increase primary air by opening the venturi shutter and/or by
opening the vent restrictor.
See also “Burners will not remain lit.”
instructions.
• The gas control valve is turned to PILOT or OFF.
• The pilot has gone out.
34
Page 35
Parts List
Reference
Number
1 E20 2” to 3” Air Intake Adaptor 50-1499
2 Flue Adapter Gasket 50-1490
- E20 15’ 2” & 3” Flex Vent 50-1512
- E20 2” & 3” Flex Couplers 50-1513
- E20 Vertical Vent Cap 50-1487
3 E20 Flue Adaptor and Bottom C/W Gasket 50-2351
4 E20 DV Flue Adaptor Bottom Gasket 50-1491
5 E20 Cabinet Back 50-2359
6 E20 Owners Manual 50-2261
7 E20 Conversion Kit NG to LP 50-2306
- E20 Conversion Kit LP to NG 50-2307
8 Blank Orice 50-343
9 E20 Door Release Tool 50-1500
10 Ember Nuggets Only 50-2347
11 Ceramic Wool Embers Only 50-893
12 Domestic Power Cord (115V) EC-042
13 Heyco Strain Relief EC-044
14 FPI Burner Switch EC-026
15 E20 Pilot Shield 50-2350
16 E20 Valve Extension C/W Knob (Long) 50-2353
17 Fan Controller W/Knob and Decal 115V EF-045
18 Fan Controller Knob W/Decal EC-040
19 E20 Control Panel C/W Decal 50-2356
20 S.I.T. Piezo Ignitor EC-023
21 E20 Control Panel Bushings (Set 2) 50-2352
22 E20 Control Panel Knobs (Set 2) 50-2355
23 E20 Burner Only 50-2358
24 E20 Door Complete 50-2348
25 E20 Glass C/W Gasket (21.75” X 13.575”) 50-2349
26 Dual Bulb Door Gasket (10ft) 50-634
27 E20 Valve Cover with Gasket 50-1492
28 E20 Valve Extension C/W Knob (Short) 50-2354
29 E20 Burner Tray Only 50-2357
30 E20 Fan Only 50-2260
Part Description Part Number
35
Page 36
Parts List
Reference
Number
31 E20 Fan Mounting Bracket Only 50-1516
32 E20 Fan Assembly Complete 50-2346
33 E20 Door Latch Mechanism (Set of 2) 50-1495
34 E20 Logset (4 pcs) 50-2345
35 Rustic Red Brick Liner - E20 50-2256
36 S.I.T. Nova Valve Convertible 50-1421
37 120 Ceramic Fan Temp Sensor (All Models) EC-001
38 E20/Cara PSE Pilot Assembly (PSE-C3-505) 50-1605
- PSE Thermocouple Wires (Set 2) 50-1536
- PSE Thermocouple (#019G) 50-1612
- 12 oz. Can of Metallic Black Touch Up Paint PAINT-12-MB
Reference
Number
39 Regular Surround Panel - E20 50-2250
40 Contemporary Surround Panel - E20 50-2252
41 Extruded Surround Panel - E20 50-2253
42 Trim-able Surround Panel - E20 50-2255
- Rustic Red Brick - E20 50-2256
43 Base Shelf - E20 50-2258
44 Base Shelf Riser - E20 50-2344
- Fluted Liner - E20 50-2361
- Porcelain Liner Set - E20 50-2366
- Glass Burner with Clear Glass 50-2367
- Glass Burner with Black Glass 50-2369
- Rock Set (8 Pcs) - E20 50-2381
45 Four Sided Surround - E20 50-2382
- Log Kit - E20 50-2383
46 Four Sided Trim-able Panel - E20 50-2384
Part Description Part Number
Option Description Part Number
36
Page 37
Parts Diagram - Components
24
25
26
E20 - Components
33
34
32
31
29
30
27
28
38
16
13
15
14
21
18
17
22
20
23
19
1
4
2
3
37
36
35
9
8
7
5
6
10
12
11
37
Page 38
Parts Diagram - Options
43
42
45
39
40
44
E20 - Options
38
46
41
Page 39
Warranty for Enviro Gas Products
Sher wood Industries Ltd. (“Sherwood”) hereby warrants, subject to the terms and
conditions herein set forth, this product against defects in material and workmanship
during the specified warranty period starting from the date of original purchase at retail.
In the event of a defect of material or workmanship during the specified warranty period,
Sherwood reserves the right to make repairs or to assess the replacement of a defective
product at Sherwood’s factory. The shipping costs are to be paid by the consumer.
All warranties by Sherwood are set forth herein and no claim shall be made against
Sherwood on any oral warranty or representation.
Conditions
A completed warranty registration must be submitted to Sherwood within 90 days
of original purchase via the online warranty registration page or via the mail-in
warranty registration card provided. Have the installer fill in the installation data
sheet in the back of the manual for warranty and future reference.
This warranty applies only to the original owner in the original location from date of
install.
The unit must have been properly installed by a qualified technician or installer, and
must meet all local and national building code requirements.
The warranty does not cover removal and re-installation costs.
Sherwood Industries Ltd. reserves the right to make changes without notice.
Sherwood Industries Ltd. and its employees or representatives will not assume
any damages, either directly or indirectly caused by improper usage, operation,
installation, servicing or maintenance of this appliance.
A proof of original purchase must be provided by you or the dealer including serial
number.
Exclusions
An expanded list of exclusions is available at www.enviro.com/help/warranty.html
This warranty does not cover:
Damage as a result of improper usage or abuse.
Damage caused from over-firing due to incorrect setup or tampering.
Damage caused by incorrect installation.
To the Dealer
Provide name, address and telephone number of purchaser and date of purchase.
Provide date of purchase. Name of installer and dealer. Serial number of the
appliance. Nature of complaint, defects or malfunction, description and part # of any
parts replaced.
Pictures or return of damaged or defective product may be required.
To the Distributor
Sign and verify that work and information are correct.
Sherwood Industries Ltd.
6782 Oldfield Road, Victoria, BC . Canada V8M 2A3
Online warranty registration: www.enviro.com/warranty/
Category One Year Two Year Limited Lifetime (7yr)
1
Parts
(unit serial numbe r required)
Firebox Liner Panels
(excluding porcelai n)
Firebox
Heat Exchanger
Burner
Ceramic Logs
Ceramic Glass
Pedestal / Legs
2
3
(excluding finish)
Door Assembly
Surround Panels
Exterior Panels
(excluding finish)
(excluding finish)
Electrical Components
Exterior Surface Finishing
Labour
1
Whereas warranty has expired, replacement par ts will be warrantied for 90 days from part purchase date. Labour not included.
4
Unit serial number required.
2
Log set and panels excludes wear and tear or breakage caused by cleaning or ser vice.
3
Glass is covered for thermal breakage. Photos of box, inside of door, and unit serial # must be supplied for breakage due to shipping.
4
Exterior Surface finishing covers plating, enamel or paint and excludes colour changes, chipping, and fingerprints.
Travel costs not included.
Ceramic Steel
Up to 5 years
Jan 2013
39
Page 40
Installation Data Sheet
The following information must be recorded by the installer for warranty purposes and future reference.
NAME OF OWNER:
_________________________________________
ADDRESS:
_________________________________________
_________________________________________
_________________________________________
PHONE:___________________________________
MODEL:___________________________________
SERIAL NUMBER:___________________________
DATE OF PURCHASE: _____________ (dd/mm/yyyy)
NAME OF DEALER:
_________________________________________
ADDRESS:
_________________________________________
_________________________________________
_________________________________________
PHONE:___________________________________
NAME OF INSTALLER:
_________________________________________
DATE OF INSTALLATION:___________(dd/mm/yyyy)
� DIRECT VENT � B-VENT
� NATURAL GAS (NAT) � PROPANE(LPG)
INLET GAS PRESSURE:_________in WC
MAIN BURNER ORIFICE:__________# DMS
PILOT ORIFICE #_________OR________in diam.
INSTALLER’S SIGNATURE:
_________________________________________
MANUFACTURED BY:
SHERWOOD INDUSTRIES LTD.
6782 OLDFIELD RD. SAANICHTON, BC, CANADA V8M 2A3
www.enviro.com
March 28, 2013
ADDRESS:
_________________________________________
_________________________________________
_________________________________________
PHONE:___________________________________
C-13827
40
Loading...