SHERWOOD INDUSTRIES IS AN ENVIRONMENTALLY RESPONSIBLE COMPANY. THIS MANUAL IS PRINTED ON RECYCLED
PAPER.
PLEASE KEEP THESE INSTRUCTIONS FOR FUTURE REFERENCE
Sienna
B Y : S H E R W O O D I N D U S T R I E S L T D
OWNER’S
MANUAL
WARNING: If the information in this
manual is not followed exactly, a re or
explosion may result causing property
damage, personal injury or loss of
life. Installation and service must be
performed by a qualied installer, service
agency or the gas supplier.
- Do not store or use gasoline or other
ammable vapours and liquids in the
vicinity of this or any other appliance.
- WHAT TO DO IF YOU SMELL GAS
• Open windows/extinguish any open
ame.
• Do not try to light any appliance.
• Do not touch any electrical switch; do
not use any phone in your building.
• Immediately call your gas supplier from
a neighbour’s phone. Follow the gas
supplier’s instructions.
• If you cannot reach your gas supplier,
call the re department.
- Installation and service must be performed
by a qualied installer, service agency or
the gas supplier.
This appliance may be installed in an aftermarket permanently located, manufactured home (USA only) or
mobile home, where not prohibited by local codes.
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
Massachusetts installations (Warning): This product must
be installed by a licensed plumber or gas tter when
installed within the Commonwealth of Massachusetts. Other
Massachusetts code requirements: Flexible connector must
not be longer than 36in., a shut off valve must be installed;
only direct vent sealed combustion products are approved for
bedrooms/bathrooms. A carbon monoxide detector is required
in all rooms containing gas-red direct vent appliances. The
replace damper must be removed or welded in the open
position prior to installation of a replace insert.
This appliance is only for use with the type of gas indicated on the rating plate. This appliance is not
convertible for use with other gases, unless a certied kit is used.
50-1096
Safety Precautions
FOR SAFE INSTALLATION AND OPERATION OF YOUR “ENVIRO” HEATER,
PLEASE CAREFULLY READ THE FOLLOWING INFORMATION:
• All ENVIRO gas-red appliances must be installed
in accordance with their instructions. Carefully read all
the instructions in this manual rst. Consult the building
authority having jurisdiction to determine the need for
a permit prior to commencing the installation.
• NOTE: Failure to follow these instructions could
cause a malfunction of the replace, which could
result in death, serious bodily injury, and/or property
damage.
• Failure to follow these instructions may also void
your re insurance and/or warranty.
s
GENERAL
• Installation and repair should be done by a
qualied service person. The appliance should be
inspected before the rst use and, at least, annually
by a qualied service person. More frequent
cleaning may be required due to excessive lint from
carpeting, bedding material, etc. It is imperative the
control compartments, burners and circulating air
passageways of the appliance be kept clean.
• Due to high temperatures, the appliance should
be located out of high trafc areas and away from
furniture and draperies.
Children and adults should be alerted to the
hazards of high surface temperatures and
should stay away to avoid burn or clothing
ignition.
• Young children should be carefully supervised
when in the same room as the appliance.
• Clothing or other ammable materials should not
be placed on or near the appliance.
FOR YOUR SAFETY
• Installation and service must be performed by a
qualied installer, service agency or gas supplier.
• This installation must conform to local codes or, in
the absence of local codes, to the current CAN/CGAB149 installation code (Canada) or National Fuel Gas
Code ANSI Z223.1.2 (USA)
• To prevent injury, do not allow anyone who is
unfamiliar with the stove to operate it.
• To prevent injury, if the pilot or pilot and
burners have gone out on their own, open the
glass door and wait 5 minutes to air out before
attempting to re-light the stove.
• Always keep the area around these appliances
clear of combustible material, gasoline and other
ammable liquids and vapours.
• These appliances should not be used as a drying
rack for clothing or for hanging Christmas stockings/
decorations.
• Due to the paint curing on the stove, a faint odor
and slight smoking will likely be noticed when the
stove is rst used. Open a window until the smoking
stops.
Always connect this gas stove to a vent system and
vent to the outside of the building envelope. Never
vent to another room or inside the building. Make sure
the specied vent pipe is used, properly sized and of
adequate height to provide sufcient draft. Inspect
the venting system annually for blockage and signs of
deterioration.
WARNING: Failure to position the parts in accordance
with the diagrams in this booklet, or failure to use only
parts specically approved with this appliance, may
result in property damage or personal injury.
WARNING: Do not operate with the glass front
removed, cracked or broken. Replacement of the
glass should be done by a licensed or qualied service
person.
• Never use solid fuels such as wood, paper,
cardboard, coal, or any ammable liquids, etc., in this
appliance.
• Do not use this heater if any part has been under
water. Immediately call a qualied service technician
to inspect the heater and to replace any part of the
control or gas control systems that have been under
water.
• Do not abuse the glass by striking it or slamming
the door shut.
• If the Sienna unit is pulled out of its installation,
and the vent-air intake system is disconnected for
any reason, ensure that the vent-air intake pipes
are reconnected and re-sealed in accordance to the
instructions noted in INITIAL INSTALLATION - VENTINGFIREPLACE INSERTS.
Installation Data Sheet.............................................................................................35
3
Codes And Approvals
DIRECT VENT: This type is identied by the sufx DV. This appliance draws all of its air for combustion from
outside the dwelling, through a specially designed vent pipe system.
This appliance has been tested and approved for installations from 0 feet to 4500 feet (1372 m) above sea level.
BV: This Vented appliance draws all of its combustion air from the dwelling and must be vented using listed B or L
vent. May also be vented through a conventional chimney using a chimney liner kit.
This appliance has been tested and approved for installations from 0 feet to 4500 feet (1372 m) above sea level.
In the USA: The appliance may be installed at higher altitudes. Please refer to your American Gas Association
guidelines which state: the sea level rated input of Gas Designed Appliances installed at elevations above 2000
(610 m) feet is to be reduced 4% for each 1000 feet (305 m) above sea level. Refer also to local authorities or
codes which have jurisdiction in your area regarding the de-rate guidelines.
In Canada: When the appliance is installed at elevations above 4500 feet (1372 m), the certied high altitude
rating shall be reduced at the rate of 4% for each additional 1000 feet (305 m).
• This appliance has been tested by OMNI - Test Laboratories, Inc and found to comply with the established
VENTED GAS FIREPLACE HEATER standards in CANADA and the USA as follows:
VENTED GAS FIREPLACE HEATER (SIENNA BV/DV; NG/LPG)
TESTED TO: ANSI Z21.88a-2003/CSA 2.33a-2003 VENTED GAS FIREPLACE HEATERS
CAN/CGA 2.17-M91 GAS-FIRED APPLIANCES FOR HIGH ALTITUDES
CSA P.4.1-02 TESTING METHOD FOR MEASURING ANNUAL FIREPLACE EFFICIENCY
This ENVIRO SIENNA Fireplace:
• Has been certied for use with either natural or propane gases. (See rating
label.)
• Is not for use with solid fuels.
• Is approved for bedroom or bed sitting room. (IN CANADA: must be installed
with a listed wall thermostat. IN USA: see current ANSI Z223.1 for installation
instructions.)
• Installation must conform with local codes or, in the absence of local codes, with
the National Gas and Propane Installation Code, CSA B149.1 in Canada, or the
National Fuel Gas Code, ANSI Z223.1/NFPA 54 in the USA.
• Must be properly connected to an approved venting system and not connected to
a chimney ue serving a separate solid fuel-burning appliance.
• Is not approved for closet or recessed installations.
IMPORTANT NOTICE (Regarding rst re up): When the unit is turned on
for the rst time, it should be turned onto high without the fan on for the rst 4
hours. This will cure the paint, logs, gasket material and other products used in
the manufacturing process. It is advisable to open a window or door, as the unit
will start to smoke and can irritate some people. After the unit has gone through
the rst burn, turn the unit off including the pilot, let the unit get cold then remove
the glass door and clean it with a good gas replace glass cleaner, available at
your local ENVIRO dealer.
4
Specifications
339/16"
(852 mm)
331/8"
(841 mm)
21"
(533 mm)
391/2"
(1004 mm)
1411/16"
(374 mm)
175/16"
(439 mm)
273/4"
(705 mm)
261/8"
(663 mm)
151/16"
(383 mm)
301/2"
(775 mm)
205/8"
(523 mm)
2211/16"
(576 mm)
237/16"
(596 mm)
Shown: Direct Vent with
arched surround panel
Flue
Back
RATING LABEL LOCATION:
The rating label is located under the control panel and is attached to a rectangular metal sheet that is
chained to the replace.
With Trim 461/8" (1171 mm)
Without Trim 46" (1168 mm)
21"
(533 mm)
131/16"
(333 mm)
13/8"
(36 mm)
173/8"
(441 mm)
Shown: B-Vent with
33" x 46" (84cm x 193 cm)
surround panel with trim
Flue
Sensor
Figure 2: Sienna exterior dimensions; example 2.
6
1. STOP! Read the safety information above on this label.
2. Turn off all electrical power to this appliance.
3. Turn off the gas control knob clockwiseto the off position.
4. Open door. Wait fIve (5) minutes to clear out any gas. Close door. If
you smell gas STOP! Follow “B” in the above safety information. If
you do not smell gas go to the next step.
5. Find pilot-located to the left under the front log. Turn the gas control
knob counter-clockwiseto “PILOT”. Push the gas control in fully
and hold, keep knob depressed for about 30 seconds after
the pilot is lit. Release knob. If pilot goes out, repeat
steps 4 through 5.
CAUTION:
Hot while operating. Do not touch, severe burns may result. Keep children, clothing,
furniture, gasoline or other flammable vapors away.
FOR YOUR SAFETY READ BEFORE OPERATING
WARNING: IF YOU DO NOT FOLLOW THESE INSTRUCTIONS EXACTLY, A FIRE OR EXPLOSION MAY RESULT CAUSING
PROPERTY DAMAGE, PERSONAL INJURY OR LOSS OF LIFE.
A) This appliance is equipped with a pilot, which must be lit by hand by
following these instructions exactly.
B) BEFORE LIGHTING smell all around the appliance area for gas and next to
the floor because some gas is heavier than air and will settle on the floor.
WHAT TO DO IF YOU SMELL GAS:
Do not try to light any appliance. Do not touch any electrical switch: do not
use any phone in your building. Immediately call your gas supplier from a
neighbor's phone. Follow the gas suppliers instructions. If you cannot reach
your gas supplier, call the fire department.
C) Use only your hand to push in or turn the gas control knob;
NEVER use tools. If the knob will not push in or turn by hand, do
not try to repair it. Call a qualified service technician. Force or
attempted repair may result in a fire or explosion.
D) Do not use this appliance if any part has been under water.
Immediately call a qualified service technician to inspect the
appliance and to replace any part of the control system and any
gas control which has been under water.
LIGHTING INSTRUCTIONS
WARNING: this gas valve has a lockout device, which will not allow the
pilot burner to be relit until the thermocouple has cooled. If the knob does
not pop up when released, stop and immediately call your service
technician or gas supplier.
If the pilot does not stay lit after several tries, turn the gas control knob
to “OFF” and call your service technician or gas supplier.
6. Turn the gas control knob counter clockwiseto the “ON”
position. Flip the burner switch to “ON” THEN TURN THE “HI/LOW”
knob to the desired setting.
7. Turn on the electrical power to the unit.
TO TURN OFF GAS TO APPLIANCE
1. Flip burner switch to “OFF”
2. Turn the gas control knob clockwiseto the “OFF” position.
3. Turn off all electrical power to the appliance if service is to be performed.
CAUTION: Do not operate this fireplace with the glass removed, cracked or broken. Replacement of the panel(s) should be done by a licensed or
qualified person! This appliance needs fresh air for safe operation and must be installed with provisions for combustion and ventilation air. See
installation and operating instructions manual. Keep burner and control compartment clean.
WARNING: Improper installation, adjustment, alteration, service or maintenance can cause injury or property damage, or loss of life. Refer to owner's
information manual provided with this appliance. For assistance or additional information consult a qualified installer, service agency or the gas supplier.
See installation and operating instructions accompanying appliance. Installation and service must be performed by a qualified installer, service agency,
or the gas supplier.
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Operating Instructions
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For Your Safety, Read Safety Precautions And Lighting Instructions Before Operating
WARNING: IF YOU DO NOT FOLLOW THESE INSTRUCTIONS EXACTLY A FIRE OR EXPLOSION
MAY RESULT, CAUSING PROPERTY DAMAGE, PERSONAL INJURY OF LOSS OF LIFE.
PILOT LIGHTING INSTRUCTIONS:
Figure 3: Lighting instruction label.
BURNER LIGHTING:
Figure 4: Pilot ame.
REMOTE CONTROLS - OPTIONAL:
This replace can use an optional remote control or an optional cordless wall thermostat. If either of
these are to be used to control the replace for the majority of the time, leave the ON/OFF switch (on the
control panel) in the remote/thermostat position. Consult the instructions included with the remote/wall
thermostat for operation guidelines.
1. Make sure the pilot is lit.
2. Turn gas control knob COUNTERCLOCKWISE to ON.
3. Flip the burner switch to ON.
4. Turn HI/LO knob to the desired ame
height.
5. Turn on all electrical power to the unit.
NOTE: Check that all burner holes are lit.
Figure 5: Control panel.
7
Operating Instructions
Pull out the venturi adjustment to increase primary air at the venturi tube.
Push in the venturi adjustment to decrease primary air at the venturi tube.
For Your Safety, Read Safety Precautions And
Lighting Instructions Before Operating
TURN OFF UNIT:
Flip switch to OFF to turn off burners only.
If the replace is to be turned off for the season, or for servicing, turn the gas shut off valve to OFF. If
the unit is going to be serviced, turn off the electrical power to the unit as well.
NOTE: When the unit is turned on for the rst time, it should be turned onto high, with the fan OFF,
for the rst two to four hours. This will cure the paint, logs, gasket material, and other products used
in the manufacturing process. It is advised that a door or window be opened, as the unit will start to
smoke, which can irritate some people. After the unit has gone through the rst burn, turn the unit OFF,
including the pilot, and let the unit get completely cold. Then remove the glass and clean it with a good
gas replace glass cleaner, available at your local Enviro dealer. See “DOOR REMOVAL” and “CLEANING THEGLASS” sections.
BLOWER SPEED:
The blower will come on only when the replace is up to temperature (approximately
20 minutes). Turning the fan control knob will change the speed of the fan. To turn
the blower off, turn the knob COUNTER-CLOCKWISE until it “clicks” off (Figure 6).
It is advisable not to operate the blower below 1/3 speed as it puts a strain on the
windings of the blower and running the blower at lower speeds could also cause
premature fan failure.
Figure 6: Fan control.
NORMAL SOUNDS DURING OPERATION:
Table 2: Normal Sounds.
ComponentSound & Reason
Focus & FasciaCreaking when heating up or cooling down.
BurnerLight pop or poof when turned off; this is more common with LP units.
Temperature SensorClinking when it senses to turn the blower on or off.
Pilot FlameQuiet whisper while the pilot ame in on.
Blower / FanAir movement that increase and decreases with the speed of the blower. The
blower is pushing the heat from the replace into the room.
Gas Control ValveDull click when turning on or off, this is the valve opening and closing.
ADJUSTING VENTURI AIR SETTINGS:
There is one venturi adjustment.
Use this venturi adjustment lever, shown in Figure 7, to
achieve a proper and efcient ame.
Adjust lever until the ame pattern is similar to Figure
37. Suggested pull out distances are ” (13 mm)
minimum for Natural Gas and ” (22 mm) minimum
for Propane.
8
Figure 7: Adjusting the venturi air setting.
Maintenance And Service
Warning: Failure to position the parts in accordance with this manual, or failure to use only parts
specically approved with this appliance, may result in property damage or personal injury.
At least once a year, run through the following procedures to ensure the system is clean and working
properly. Check the burner to see if all the ports are clear and clean. Check the pilot to make sure it is not
blocked by anything (see Figure 4). The pilot ame should be blue with little or no yellow on the tips.
The venting system must be periodically examined; it is recommended the examination is done by a
qualied agency.
Any safety screen or guard removed for servicing an appliance must be replaced prior to operating the
appliance.
CLEANING THE GLASS:
When the replace is cool, remove the face of the replace along with the glass door. See MAINTENANCE
AND SERVICE - GLASS DOOR REMOVAL. Check the gasket material on the back of the glass, making sure that
it is attached and intact.
During a cold start up, condensation will sometimes form on the glass. This is a normal condition with all
replaces. However, this condensation can allow dust and lint to cling to the glass surface. Initial paint
curing of the appliance can leave a slight lm behind the glass, a temporary problem. The glass will need
cleaning after the replace has cooled off from the rst burn and about two weeks after rst burn. Use
a mild glass cleaner and a soft cloth. Abrasive cleaners will damage the glass and plated
surfaces. Depending on the amount of use, the glass should require cleaning no more than two or three times a season. Do not clean the glass when it is hot.
CLEANING THE FIREBOXAND BURNER:
Remove the logs carefully, as they are very fragile. Gently remove all the embers and rock wool and place
on a paper towel. Vacuum the bottom of the rebox thoroughly. Carefully clean any dust off the logs and
remove any lint from the burner and pilot. At this time, inspect the burner pan for cracking or severe
warping. If a problem is suspected, contact the dealer. Check the logs for deterioration or large amounts
of soot; a small amount on the bottom side of the logs is normal. Replace the logs and embers as in the
SECONDARY INSTALLATION - LOG SETAND EMBER INSTALLATION section. If new/more embers and rock wool are
required, contact your nearest ENVIRO dealer.
REPLACING THE GLASS:
WARNING: Do not operate appliance with the glass front removed, cracked or broken.
Replacement of the glass from the door must be done by a licensed or qualied service
person. The glass in the replace is a high temperature ceramic. If the glass is damaged in any way,
a factory replacement is required (see PARTS LIST). Wear gloves when handling damaged glass door
assembly to prevent personal injury. When the glass door assembly is being transported, it must be
wrapped in newsprint and tape and/or a strong plastic bag. The glass must be purchased from an
ENVIRO dealer. No substitute materials are allowed.
CLEANING THE PLATED SURFACES:
Painted faces should be wiped with a damp cloth periodically. If a plated face has been purchased, it
should be unpacked/unwrapped carefully to avoid getting anything on the surface of the nish, including
cleaners, polish and nger prints. It is important to note that ngerprints and other marks can leave
a permanent stain on plated nishes. To avoid this, give the face a quick wipe with denatured alcohol on a soft cloth BEFORE lighting the replace. Never clean the face when it is hot. Do
not use other cleaners as they may leave a residue, which can become permanently etched into the
surface.
9
Maintenance And Service
Blower / Fan
Gas & Electrical
Tray Complete
Burner Top with
Grate Attached
Log Support
Tray
GLASS DOOR REMOVAL:
QUALIFIED INSTALLERS ONLY
Open the door by removing the two (2)
5
/16’’ bolts located at the top outside
corners of the glass frame (see Figure
8). Lift the bottom of the door up and
remove from unit (see Figure 9).
CAUTION GLASS MAY
SEPARATE FROM DOOR.
Figure 8: Top bolts for glass door.
BURNER & BLOWER REMOVAL:
1. Turn the unit off and allow the unit to cool
completely.
2. Remove the fascia or louvers, open the door
(see MAINTENANCEAND SERVICE - GLASS DOORREMOVAL), and remove the log set.
3. Remove the log support tray by lifting the
back of the tray up and pull it out from under
the lip. Take care to not knock the pilot and
the side brick panels.
4. Remove the centre and top brick panels (see
SECONDARY INSTALATION - REMOVING THE BRICK
PANEL).
5. Turn gas supply off and remove gas
connection. Disconnect the wiring from the
side of the appliance.
6. Remove the three (3) T-20 screws just
above the burner top on the back rewall
(see Figure 10) and the two (2) screws on
each side below the burner top. Carefully
remove the complete gas and electrical tray assembly from the rebox, ensuring that no wires or gas
lines are damaged.
7. Remove the blower and housing from the gas tray assembly by removing the three (3) fastening screws
located on the back of the gas tray assembly. Pull the fan out from under the gas tray. Disconnect the
wiring from the fan temperature sensor and remove fan.
8. Hook up wires from the new blower to main wiring harness and fan temperature sensor. Install the
blower in the reverse order as described in Step 7.
6. Reinstall the completed gas tray into the rebox, being careful not to damage any wires or gas lines.
Properly secure the gas tray assembly in the rebox. Hook up gas lines and wiring harness. Perform a
gas leak check on all gas line with a soap and water solution or an approved method.
7. Return unit to original location if moved. Re-install the log support tray, the brick panels, the logset
(see SECONDARY INSTALATION - LOG SETAND EMBER INSTALLATION), the door and the fascia or louvers.
8. Check burner and blower assembly for proper operation.
Caution: Bleed lines before lighting and light pilot with door open.
Figure 9: Bottom hooks for
glass door.
Figure 10: Removing burner and gas tray.
10
Maintenance And Service
FUEL CONVERSION:
TO BE INSTALLED BY A QUALIFIED SERVICE AGENCY ONLY
Please read and understand these instructions before installing.
Warning: This conversion kit shall be installed by a qualied service agency in accordance
with the manufacturer’s instructions and all applicable codes and requirements of the
authority having jurisdiction. If the information in these instructions is not followed
exactly, a re, explosion or production of carbon monoxide may result causing property
damage, personal injury or loss of life. The qualied service agency is responsible for
the proper installation of this kit. The installation is not proper or complete until the
operation of the converted appliance is checked as specied in the manufacturer’s
instructions supplied with the kit.
Carefully inspect all parts supplied with this conversion kit. If any parts have been damaged or are
missing, contact your dealer, distributor or courier company to have them replaced before starting this
installation.
Conversion Kit Installation:
1. Turn control knob on the gas valve to the “OFF” position and shut the gas supply off at the shut-off
valve upstream of the unit. CAUTION: The gas supply must be shut off prior to disconnecting the
electrical power and before proceeding with the conversion. Allow the valve and unit to cool down
to room temperature.
2. Remove the glass as shown in the MAINTENANCEAND SERVICE - GLASS DOOR REMOVAL.
3. Carefully remove the log set and ember material if they are installed.
4. Remove the burner as shown in the MAINTENANCEAND SERVICE - BURNERAND BLOWER REMOVAL.
5. Convert the burner orice(s):
a) Remove the main burner orice with a inch deep socket.
b) Put a bead of pipe-thread sealant or approved Teon tape on the orice
threads before installing into the brass elbow.
c) Install the new orice(s) from the kit into the brass elbow.
6. Convert the pilot injector:
a) Pull the pilot hood straight up to access the pilot injector.
b) Using a 5/32” or 4 mm Allen key, remove the pilot injector.
c) Install the new pilot injector supplied with this conversion kit. Simply screw
the new injector inside the pilot hood using the Allen key,
d) Reinstall the hood by placing the hood on the assembly, line up the key
way, and snap into place.
7. Convert the SIT gas valve:
a) Remove the black protection cap from the HI/LO knob by hand shown in
Figure 11.
Figure 11: Removing
valve cap.
11
Maintenance And Service
Redo-ring
isnotvisible
Redo-ring
isvisible
LPGConfiguration
Loosen
Tighten
b) Insert a 5/32” or 4 mm Allen wrench into the
hexagonal key-way of the screw (see Figure 12),
rotate it counter-clockwise until it is free and
extract it.
c) Check that the screw is clean and if necessary
remove dirt.
d) Flip the screw (refer to Figure 13).
e) Using the Allen wrench as shown in Figure 12,
rotate the screw clockwise until a torque of 9 inch
lbs. WARNING! Do not over tighten the screw.
It is recommended that you grip the wrench by
the short side.
f) Verify that if the conversion is from NG to LPG,
the screw must be re-assembled with the red o-
ring visible (refer to Figure 14). If the conversion
is from LPG to NG, the red o-ring of the screw
Figure 12: Removing valve
screw.
g) Re-attach the black protection
cap that was removed in step a
(Figure 11).
8. Reinstall the burner, brick panels,
log set, embers, and glass door. Also
refer to SECONDARY INSTALLATION - INSTALLING LOG SETAND EMBERS. When
re-installing the burner, ensure that
the burner to pilot hood relationship
is similar to what is shown in Figure 15. On some units you will need
to pay special attention when installing the burner that the venturi
adjustment rod is properly installed into the venturi adjustment piece
welded to the burner venturi tube
9. Reconnect the main gas line if it was disconnected and open the
shut-off valve at the gas line to the unit.
must be not visible.
Figure 14: O-ring on valve screw.
Figure 13: Flip valve
screw.
10. Use a small brush to apply a warm soapy water solution to all gas
connections (use half dish soap and half warm water). If a gas leak
is present, bubbling will occur. Gas leaks can be repaired by using
an approved pipe thread sealant or approved Teon tape. NEVER
USE AN OPEN FLAME WHEN TESTING FOR LEAKS. Check the gas
pressure of the appliance, refer to INITIAL INSTALLATION - GAS LINE CONNECTIONand Table 5.
11. Reconnect the electrical power to the unit.
12. Light the pilot and check for proper ames (see Figure 4). Light the burner in both high and low
13. MAKE SURE that the conversion label is installed on or close to the rating label to signify that the
12
Figure 15: Burner to pilot hood
relationship.
settings to verify proper burner ignition and operation and proper ame appearance. The amount
of air to the venturi may need to be adjusted using the rod under the rebox (refer to OPERATINGINSTRUCTIONS - ADJUSTING VENTURI AIR SETTINGS). Also refer to Figure 37 for a flame appearance
picture.
unit has been converted to a different fuel type.
Initial Installation
10" (254mm) Mantle
2" (51mm)
Mantle
39" (991 mm)
minimum to
bottom of unit
43" (1092 mm)
minimum to
bottom of unit
Sienna
0" (0mm)
5" (127mm)
6" (152mm)
7" (178mm)
8" (203mm)
9" (229mm)
10" (254mm)
11" (279mm)
12" (305mm)
13" (330mm)
14" (356mm)
15" (381mm)
16" (406mm)
Hearth Height
of 6" (152mm)
Non-combustible
floor protection required
in front of corresponding
hearth width
6" (152mm)
11" (279mm)
12" (305mm)
EXAMPLE: If the Sienna is raised
6" (152mm) and has 4" (102mm)
wide hearth in front of it then 12"
(305mm) of non-combustible
floor protection is require to
be installed in front of the
hearth.
WARNING: Operation of this heater when not connected to a properly installed and maintained
venting system can result in carbon monoxide (CO) poisoning and possible death.
CLEARANCESTO COMBUSTIBLES:
Maintain sufcient clearances for operation, service and maintenance.
• A clearance of 25 ” (648 mm) minimum is required from the center of the unit to the sidewalls.
• A 2” (51 mm) wide mantel can be mounted at a
minimum height of 39” (991 mm) from the bottom
of unit.
• A 10” (254 mm) wide mantel can be mounted at a
minimum height of 43” (1092 mm) from the bottom
of unit.
• If installed at oor level, a minimum 16” (406 mm)
non-combustible material must be installed in front
of the unit.
• If installed on a 12” (305 mm) wide hearth raised a
minimum height of 6” (152 mm), no oor protection
is required.
• Refer to Figure 17 for additional required oor
protection dimensions with different width hearths.
Figure 16: Mantle width and height.
Figure 17: Floor protection distance required.
13
Initial Installation
Check draft with a match
or smoke in a " (6 mm)
tube located here.
WARNING: Operation of this heater when not connected to a properly installed and maintained
venting system can result in carbon monoxide (CO) poisoning and possible death.
MINIMUM FIREPLACE SIZE:
Table 2: Minimum dimensions of replace for Sienna to be installed into.
Description of Fireplace DimensionDirect VentB-Vent
Width
Height
Depth
Chimney Flue Size7” (178 mm) x 7” (178 mm)5” (127 mm) x 5” (127 mm)
B-VENT MODEL:
WARNING: This appliance has been designed to operate by drawing combustion air and dilution air
from the room. It is also designed to draw room air for proper heat circulation from the sides of the
unit. Blocking or modifying the louvers in any way can create hazardous situations, either through poor
venting or by overheating. It is important that this unit has sufcient air circulation for proper venting
and combustion. Provisions must be made for the supply of adequate combustion and ventilation air.
These openings must not be blocked. The appliance must not be connected to a chimney ue servicing
a separate solid fuel-burning appliance.
At Back23 ” (591 mm)23 ” (591 mm)
At Front35” (889 mm)35” (889 mm)
With Surround Only23 ” (603 mm)23 ” (603 mm)
With Surround with Trim23” (584 mm)23” (584 mm)
With Surround Only18” (457 mm)19” (483 mm)
With Surround with Trim16 ” (419 mm)17 ” (445 mm)
AUTOMATIC FLUE GAS SPILL SWITCH - B-VENT MODEL ONLY:
NOTE: This heater must be properly connected to a venting system. This heater is equipped
with a vent safety shutoff system designed to protect against improper venting of combustion
products. This safety switch is located on the rear of the appliance. If the switch trips more
than once, the venting should be inspected by a qualied service technician for possible
blockage or severe down draft conditions.
The draft hood must be in the same pressure zone as
the air inlet. Inspect for draft from the front of the unit
at the ” tube shown in Figure 18. Check for a draft
using smoke; a vacuum or suction into the tube will
indicate proper drafting. If air is blowing out of the tube
the problem must be corrected before the unit can be
started.
This model can be vented with 4” aluminum or stainless
steel ex vent and/or certied Type B Gas Vent. The
ue collar of the appliance will t inside of a standard
4” vent and may be fastened directly to the vent. Check
periodically that the vent is unrestricted and an adequate
draft is present when the unit is in operation.
Figure 18: Draft check.
14
Initial Installation
Leveling Legs
two (2) on each side
QUALIFIED INSTALLERS ONLY
DIRECT VENT MODEL:
WARNING: This appliance has been designed to draw room air for proper heat circulation
from the sides of the unit. Blocking or modifying the louvers in any way can create hazardous
situations.
This model is vented with two (2) 3” aluminum or stainless steel ex vents leading into a co-linear to
co-axial vent adaptor and using a vertical termination cap. The ue collars of this model will t inside of
a standard 3” vent and may be fastened directly to the vent. The Exhaust vent is on the right of the ue
connector. The Air Intake is on the left side of the vent collar plate (this outlet is not in the center, it is off
to one side of the vent collar plate.)
Check periodically that the vents are unrestricted. Also ensure that all direct vent pipes have been
properly sealed and installed after routine inspection or cleaning. The air intake and exhaust pipes must
be installed in the correct locations on the removable connector.
PREPARING YOUR SIENNA FOR INSTALLATION:
• Remove the packaging from the appliance and surround panels; check to make sure there is no
damage. Carefully check the glass door. Do not use the unit if it is damaged. In the event damage is
found, please report it to both the courier and your dealer as soon as possible.
• Carefully clean the replace and ue before installing the stove. Failure to do so may result in fumes
or dirt being blown into the room and may cause a re leading to death or serious injury.
1. Remove the unit from the box and remove all packaging material from the appliance.
2. Remove door. See MAINTENANCEAND SERVICE - GLASS DOOR REMOVAL.
3. Remove log and ember set and all wrapping material from the stove. Remove wrapping material from
log and embers and check for any damage. If damage is observed, do not use unit and contact your
local dealer.
4. Remove the vent collar plate from the top of the stove by unscrewing the two (2) T-20 Torx screws
located on the center top of the stove. Slide the collar plate backwards. If the replace that the unit
is to be installed into is high, the collar plate does not need to be removed. Properly secure the vent
collar plate to the exible vent pipe liner(s) previously installed in the chimney. Be careful not to overstretch the liner(s).
5. Place the unit part way into the replace. Connect the replace insert’s exible gas line to the
household gas supply, using locally approved methods. Place the electric cable so it can be connected
to the power supply.
6. As you push the unit into its nal position
in the replace, if the vent collar plate was
removed, reinstall it to the stove by sliding
it along the draft hood and secure with the
screw.
7. Adjust the leveling legs to ensure the unit
is level. There are two (2) leveling legs on
each side (shown in Figure 19).
Figure 19: Leveling legs position.
15
DV Only: Maximum height allowed for the vent is 35ft
(10.67m).
Install sealed throat connector or flashing to prevent
leakage of room air up through chimney.
DV Only: Before installing vent liners, mark each liner on
both ends to designate which is the intake and the
exhaust.
Measure the height of the chimney beforehand and
purchase the appropriate kit. Never attempt to overstretch a flexible liner to accommodate the height of the
chimney.
The flue damper can be fully blocked open or removed for
installation of the Sienna; the smoke shelves, shields and
baffles may be removed if attached by mechanical
fasteners.
The chimney must be clean, in good working order and
constructed of non-combustible materials.
Make sure that all chimney cleanouts are tight fitting and
will not permit air to leak into the chimney.
Refractory, glass doors, screen rails, screen mesh and
log grates can be removed from the fireplace before
installing the Sienna.
Initial Installation
QUALIFIED INSTALLERS ONLY
VENTING FIREPLACE INSERTS:
The ENVIRO SIENNA may be installed and vented into any solid fuel replace that has been installed
in accordance with the National, Provincial/State and local building codes and has been constructed of
non-combustible materials. This appliance must not be connected to a chimney ue serving a separate
solid fuel-burning appliance. Before starting refer to INITIAL INSTALLATION - PREPARING YOUR SIENNA FORINSTALLATION and INITIAL INSTALLATION - CONVERTINGA DIRECT VENT FIREPLACETOA B-VENT FIREPLACE.
An approved chimney liner and rain cap must be used. A throat connector or ashing must be installed
to ensure a tight seal, top performance, safety and efciency. Carefully follow the manufacturer’s
instructions that accompany the chimney liner kit. Use listed B-Vent or Flexmaster double walled
aluminum ex vent.
If necessary, remove the vent collar plate from the top of the insert and connect it securely to the liner
with sheet metal screws and/or hose clamps. Check for any tears in the liner at this point. IMPORTANT:
The screws that hold the vent collar plate in its approved position must be installed.
Provide for proper and adequate venting and air supply for this appliance in accordance with the tables
in the current National Fuel Gas Code, Z223.1/NFPA 54 or the CSA B149.1.
The ow of combustion and ventilation air must not be obstructed.
Means for inspection of the vent connection to the appliance at the time of installation shall be
provided.
16
Figure 20: Installation of Sienna DV and BV.
2ft (0.6m)
Minimum
3ft (0.9m)
Minimum
Within
10ft (3m)
Roof ridge or
any other portion
of a building
Initial Installation
QUALIFIED INSTALLERS ONLY
Table 3: Vent termination clearances
Minimum Clearance Description
3 ft (0.9 m)
24 in (0.6 m)
5 ft (1.5 m)
6 ft (1.83 m)Clearance to mechanical air supply inlet.
3ft (0.9m) Clearance to each side of center line extended above meter/regulator assembly.
6 ft (1.83 m)Radial clearance around service regulator vent outlet.
12 in (30 cm)Clearance above grade, verandah, porch, deck, or balcony.
3 ft (0.9 m)
9 in (0.23 m)Exception for inputs up to and including 50,000 Btu/h (15kW)
12 in (0.3 m)
Clearance above the highest point where it passes through a roof surface, refer
to Figure 21.
Clearance above a roof ridge, any other portion of a building, or any other obstruction within a horizontal distance of 10 feet (3 m), refer to Figure 21.
Clearance for a vent or chimney above either the highest connected appliance
drafthood outlet, or ue collar.
Clearance to a building opening or combustion air inlet of another appliance,
except with the approval of the authority having jurisdiction for the following
reduced clearances.
Exception for inputs exceeding 50,000 Btu/h (15kW) but not exceeding 100,000
Btu/h (30kW)
NOTE: If the Sienna unit is pulled
out of its installation, and the vent
air intake system is disconnected
for any reason, ensure that the
vent-air intake pipes are re-sealed
with high-temperature sealant
or silicone and reconnected with
three (3) sheet metal screws
evenly spaced.
IMPORTANT: The Sienna is to be
vented only with vertical venting
– no horizontal.
Figure 21: Roof Clearances.
ZERO CLEARANCE FIREPLACE INSTALLATION:
The metal oor of the ZC solid fuel rebox can be removed to allow the installation of the insert. THE
CLEARANCE TO COMBUSTIBLE MATERIAL UNDER THE INSERT IS ” (13mm). YOU MUST USE THE
LEVELING LEGS TO RAISE THE INSERT A MINIMUM OF ” (13mm) IF THE UNIT IS TO BE INSTALLED
ON COMBUSTIBLE MATERIAL. The sidewalls and top structure of the solid fuel rebox cannot be altered
with the exception of removable dampers and bafes. THE ORIGINAL FIREPLACE MAY NEVER BE
RETURNED TO SOLID FUEL USE IN THIS CONDITION.
IMPORTANT: If the factory-built replace has no gas access hole(s) provided, an access hole of 1.5 inch
(37.5 mm) or less may be drilled through the lower sides or bottom of the rebox in a proper workmanship
like manner. This access hole must be plugged with non-combustible insulation after the gas supply line
has been installed. Cutting any sheet-metal parts of the replace, in which the gas replace insert is to
be installed, except as tested for the oor is prohibited.
17
Initial Installation
C
O
O
L
/
H
E
A
T
P
R
O
G
R
A
M
D
O
W
N
U
P
7
0
°
F
7
0
°
F
O
N
O
F
F
Optional
Remote
Control
Purple
Grey
Optional
Wall Switch
Optional
Thermostat
Pilot
Adjustment
Screw
ON/OFF/REMOTE
Thermostat Switch
Blue
Thermopile
Thermocouple
Manifold
Pressure
Tap
Inlet
Pressure
Tap
Gas
Control
Valve
Blue
BV Only
300oF (149oC)
Temperature
Sensor
(DV has only
connectors)
ELECTRICAL REQUIREMENTS:
Figure 22: Fan wiring diagram.
QUALIFIED INSTALLERS ONLY
The fan is thermostatically controlled and
it will not operate if the appliance is cold.
A few minutes after the appliance is lit and
the variable speed control is set at a desired
setting, the fan will automatically turn on.
The fan will automatically turn off after the
appliance has cooled down.
The replace must be electrically grounded
in accordance with local codes or, in the
absence of local codes, with the current
Canadian Electrical Code CSA C22.1, or The
National Electrical Code ANSI / NFPA 70 in
the US. This appliance must be connected
to a line-voltage electrical supply.
WARNING: The electrical grounding
instructions must be followed. The fan kit
is equipped with a three-prong (grounding)
plug for your protection against shock
hazard, and should be plugged directly into
a properly grounded three-prong outlet. DO
NOT cut or remove the grounding prong
from this plug.
18
Figure 23: Wiring of a valve and thermostat.
CAUTION: Label all wires prior
to disconnecting when servicing
controls. Wiring errors can cause
improper and dangerous operation.
Verify proper operation after
servicing.
Table 4. Recommended Thermostat
Wire Size.
Wire SizeMax. Length
14 gauge100 ft (30.48 m)
16 gauge60 ft (18.29 m)
18 gauge40 ft (12.00 m)
20 gauge25 ft (7.62 m)
22 gauge18 ft (5.49 m)
Initial Installation
O
L
I
T
P
TP TH TPTH
INOUT
H
I
L
O
N
O
F
O
F
L
I
P
T
O
QUALIFIED INSTALLERS ONLY
GAS LINE CONNECTION:
Warning: Only persons licensed to work with gas piping may make the necessary gas connections to
this appliance.
Gas Line Connection:
•This replace is equipped with a certied exible pipe located on the right side of the unit, terminating
in a ” male NPT tting. Consult the local authorities for local codes or use the CAN/CGA B149 (1 or 2)
installation code in Canada. In the US, gas installations follow either local codes or the current edition of
the National Fuel Gas Code ANSI Z223.1.
•The efciency of this unit is a product thermal efciency rating determined under continuous operating
conditions and was determined independently of any installed system.
The appliance and its appliance main gas valve
must be disconnected from the gas supply piping
system during any pressure testing of that system
at test pressures in excess of psi (3.5 kPa).
The appliance must be isolated from the gas
supply piping system by closing its equipment
shutoff valve during any pressure testing of the
gas supply piping system at test pressures equal
to or less than psi (3.5 kPa).
Figure 24: Fully labeled gas valve.
Always check for gas leaks with a soap
and water solution after completing the
required pressure test.
TO TEST VALVE PRESSURES:
The pressure taps are located on the top right
of the valve (see Figure 24).
• Turn set screw one (1) turn counter-clockwise
to loosen.
• Place 5/16 in (8 mm) I.D. hose over the
pressure taps.
• Check pressures using a manometer.
• When nished, release pressure, remove
hose and tighten set screw.
NEVER USE AN OPEN FLAME FOR LEAK TESTING.
The unit must be isolated from the gas supply
piping system by closing its individual manual
shut off valve during any pressure testing of the
gas supply piping system at pressures equal to
Min. Supply Press:5.0 W.C. (1.24 KPa) 12.0 W.C. (2.98 KPa)
Max. Input:41,000 BTU/hr
(12.0 KW)
Min. Input:23,000 BTU/hr
(6.7 KW)
41,000 BTU/hr
(12.0 KW)
21,000 BTU/hr
(6.1 KW)
19
Initial Installation
Direct Vent
Connector Assembly
Fresh Air
Inlet Covers
B-Vent
Connector Assembly
300°F (149°C)
manual reset
spill switch
QUALIFIED INSTALLERS ONLY
CONVERTING A DIRECT VENT FIREPLACE TO A B-VENT FIREPLACE:
1. Remove the Direct Vent
chimney connector assembly
by taking out the two (2) T-20
screws at the front of the unit.
Push the assembly out from
under the brackets at the back
and remove (see Figure 24).
2. Remove the two (2) fresh air
inlet covers from each side.
Cover locations shown in
Figure 25.
3. Slide the B-Vent chimney
connector assembly into the
same position the Direct Vent
chimney connector assembly
was in. Ensure the tabs are
under the brackets at the back
and the holes at the front line
up. Secure into place with the
two (2) T-20 screws at the
front of the unit.
Figure 25: Converting to a BV replace.
4. Disconnect the two (2) blue
wires at the opening to the
right of the unit and connect
them to the 300°F (149°C)
manual reset spill switch at
the rear of the B-Vent chimney
connector with the wires
supplied. Refer to Figure 26.
5. Test re the appliance and
ensure proper operation. A
venturi adjustment could be
required to achieve an efcient
ame. Improper operation
or adjustment could result in
Carbon Monoxide production
causing personal injury or
property damage.
Figure 26: Converting to a BV replace.
20
Secondary Installation
SurroundPanel
SideTrim
#8screw
Surround
Panel
INSTALLATIONOF SURROUND PANEL:
The Sienna must have one of the panels installed around the unit; the unit panel, the ller panel, or the
ller panel with trim. If you have trim for your ller panel, the trim must be installed before installing the
ller panel onto the unit. Only trim kits, surround panels, and faces supplied
by the manufacturer shall be used in the installation of this appliance. Draft
Relief Openings must not be covered or blocked. The ow of combustion
and ventilation air must not be obstructed.
1. Attach one side trim to the top trim using a corner bracket (see Figure
27) to secure pieces together. There are two (2) main pieces to each
corner bracket (see Figure 28). Install these corner pieces into the trim
with the “B FACE” sides facing each other & the screw heads facing
outward. Align the side and top trim tightly together and with a at
head screwdriver tighten the screw in each corner bracket in the side
trims, then tighten the top trim.
2. Slide the two (2) attached trim pieces
onto the surround panel.
3. Attach the other side trim piece to the
top trim using the same method used
in Step 1.
4. Place the second side of the trim
on the surround panel in the same
manner use on the rst side and
secure in the same manner.
5. On the side trims there are holes 2”
(50 mm) from either end. Using a
Phillips screwdriver, place a #8 screw
1” long in each hole and tighten
(refer to Figure 29). This will keep the
trim tight against the surround.
Figure 28: Two pieces of corner bracket.
Figure 27: Corner brackets
for trim.
Figure 29: Screw to
hold the trim against
the surround.
NOTE: The notch at the bottom of the left trim
is so the power cord can be run to the outside
of the panel.
INSTALLATION: Lift the surround upright in
front of the replace with the four (4) hooks
pointing towards the replace. Slide the hooks
into their corresponding slots (see Figure 30).
Ensure the hooks are pushed all the way into
the slots and the notch on the hook must be on
the bottom of the slot. The surround should be
wiped with a damp cloth periodically.
REMOVAL: Lift the surround straight up in
order to unhook the notch on the hooks from
the bottom of the slots. Pull the surround out
away from the replace. Place the surround
where it will not be damaged.
Figure 30: Filler panel with trim installation.
21
Secondary Installation
LOG SETAND EMBER INSTALLATION:
NOTE: The logs are fragile and should be handled gently.
The placement of the logs is not arbitrary. If they are positioned incorrectly, the ames can be “pinched”
and will not burn correctly. The burner, and a few of the logs come with locator pins, notches and ledges,
which make alignment easier. Using the pictures provided, carefully set the logs in place (see Figures 31
through 36).
Figure 31: The rst log to
be placed is the back log.
It leans on the back of the
rebox, push it back as far
as you can.
Figure 31: Empty rebox with grate and locator pins.
Figure 32. First Stage Log Set Installation.
Figure 32: The left log and
the right log both have two
(2) holes in them that will rest
over their corresponding two
(2) locator pins pointed out in
Figure 31.
Figure 33: The bottom of the
left/center log will rest over
the locator pin on the burner
and against the grate. The top
half of the log must rest against
the back log, see Figure 32. The
center spot shown in Figure 32
is a knot in the back log for the
left/center log to rest against.
Ensure the log does not block
any burn ports.
22
Figure 33. Second Stage Log Set Installation.
Secondary Installation
Figure 34: The front end of the right/center log has a notch in it that is to rest around the right/center
post of the grate. The back end of the log rests on the burner tray (see Figure 33). Ensure the log does
not block any burn ports.
Figure 34. Third Stage Log Set Installation.
Figure 35. Fourth Stage Log Set Installation.
Figure 36. Fifth Stage Log Set Installation.
Figure 35: Once the logs are in
position the provided rock wool can
be placed irregularly in front of the
burner.
Figure 36: Place the embers
irregularly onto and around the front
of the burner to create a realistic
look. The ceramic ber comes in
chunks that can be ripped into
smaller pieces.
WARNINGS: DO NOT pack this
ember material as this could create
an unsafe condition. The pieces
should be lightly placed so they don’t
block any of the burner ports.
DO NOT allow any of the embers to
rest against the pilot assembly.
Caution: Use only the type of
ember material supplied with this
replace. Due to the irregular size
of the ember material, there may
be more than required. Use of other
foreign materials on the burners may
create dangerous conditions.
23
Secondary Installation
Figure 37. Sienna complete log set-up with embers burning.
NOTE: While the glass is still removed, it is recommended that the gas line be purged by lighting the
pilot.
Re-install the glas door. Never operate the replace with the glass door removed.
When lighting the replace for the rst time since the log set and embers have been installed/replaced,
watch for ignition at ALL the burner ports. If a long delay is noticed, turn the appliance off and wait for
it to cool down. Remove the glass and rearrange the ember material, making sure none of the burner
ports air holes are blocked.
24
Secondary Installation
1
2
REMOVING THE BRICK PANEL:
The brick panel set is fragile, handle with extreme care.
The brick panel set comes pre-installed. The centre and top panel are the only panels that need to be
removed if the complete gas and electrical tray assembly must be removed. The side panels may remain
installed unless they are to be replaced.
1. Turn the unit off and allow the
unit to cool completely.
2. Remove the fascia or louvers,
open the door, and remove the
log set.
3. Pull out the bottom of the
centre panel while pushing up
on the top panel.
4. With the center panel out, the
top panel will easily come out.
Just slide the top edge back out
of the top lip in the rebox.
If the side and front panels must
be removed, continue with steps
5, 6, 7, and 8.
Figure 38: Brick Panel Installation.
5. Lift the front panel, located on
the rebox bottom, from one
end and remove the panel at
an angle through the re box
opening.
6. Remove the log support tray by
lifting the back of the tray up
and pull it out from under the
lip. Take care not to knock the
pilot and the side brick panels.
7. Remove the two (2) T-20
screws holding the bottom of
the bafe (shown in Figure
39).
8. Pull the panels out of the lips
at the front of the rebox and
carefully remove the panel from
the unit (shown in Figure 40).
To re-install, follow the above
steps in reverse. Ensure that
the front and side panels are
pushed as far forward as they
can be before continuing with the
installation.
Figure 39: Brick Panel Installation.
Figure 40: Brick Panel Installation.
25
Trouble Shooting
ProblemPossible CauseSolution
The main burner
does not ignite
when called for.
Spark will not
light the pilot
after repeatedly
pressing the
spark ignitor.
Pilot will not
remain lit.
The gas valve may not be on.• Check that the gas control knob is in the “ON” position.
Thermostat is not calling for
heat.
Problem with gas valve.• Use a DC voltmeter to measure the voltage across the TPTH and TP
Defective piezo ignitor.• Check connections to ignitor.
Broken spark electrode.• Check for broken ceramic insulation, replace electrode if broken.
Misaligned spark electrode.• If spark is not arcing from electrode to pilot, loosen the screws on the
Problem with thermocouple
circuit.
• Adjust the thermostat several degrees above ambient temperature.
terminals. Main operator voltage: Open circuit ≥ 325mV & Closed
circuit ≥ 100mV.
• If voltage is not present, check the control circuit for proper
operation.
• If proper control system voltage is present, replace the gas control.
• If ignitor connections are good but no spark, replace ignitor.
pilot base, adjust, and tighten.
• Check for proper connection of the thermocouple to the rear of the
valve. If loose, fully tighten.
• Check pilot for full ame impingement around thermocouple. If ame
is too small, check gas pressure, adjust pilot rate screw, check pilot
head for damage.
• Check thermocouple voltage at valve. It must be greater than 5 mV.
If low, replace thermocouple.
Air in gas line (pilot dies while
knob is depressed).
Burners will not
remain lit.
Flame lifting.Leak in vent pipe.• Check for leaks in vent connections.
Glass fogs up.Normal Condition: after the appliance warms up the glass will clear.
Blue Flames.Normal during start up: ames will yellow as the replace heats up.
Flames are
burning “dirty” or
sooting.
Remote control
doesn’t work.
BV ONLY:
Insufcient air
for combustion.
Problem with thermopile
circuit.
Improper vent conguration.• Check vent conguration with manual.
Terminal may be recirculating
ue gases.
**Due to additives in gas, glass may get hazy during operation.** Clean as needed.
Flame impingement.• Check log positioning.
Problem with the remote.• One or more of the batteries are dead. See remote control
Problem with replace.• The on/off switch is turned to OFF.
• Air tight house.
• A vacuum in room due to
another air-moving device.
• Bleed line.
• Check gas line pressure.
• Contact dealer.
• Check gas line pressure.
• Check for ame impingement on thermopile. If low, see “Pilot will not
remain lit”.
• Check thermopile for minimum of 300 mV when burner is switched
on.
• Check wiring to thermostat for breaks.
BV ONLY: Check for spillage at draft hood that may trip spill switch.
• Check to see if terminal is on correctly.
• May need to install high wind termination cap.
• Contact dealer.
• Increase primary air by opening the venturi shutter and/or by
opening the vent restrictor.
See also “Burners will not remain lit.”
instructions.
• The gas control valve is turned to PILOT or OFF.
• The pilot has gone out.
• Supply make up air to the unit.
26
Parts List- Unit Components
Replacement parts must be purchased from an ENVIRO dealer.
SIT Pilot ” Tube with End Furrels (1 piece)30-043
11Blank Orice #7350-343
Embers50-491
On/Off Remote Control Kit50-559
Programmable Wall Mounted Remote Control50-583
12Dual Bulb Door Gasket (10 feet)50-634
13Grate50-916
14Three Flame Pilot Hood50-925
15Burner50-1089
16DV Flue Connector50-1090
17Relief Door Gasket50-1091
18Brick Panels (set of 4)50-1092
19Log Support50-1093
Sienna Owner’s Manual50-1096
20Door, Glass, & Gasket50-1112
21Log Set with Embers50-1114
22Burner Tray Complete50-1115
23Air Intake Covers50-1116
24BV Vent Connector50-1117
Conversion Kit from LP to NG Convertible50-1440
Conversion Kit from NG to LP Convertible50-1441
S.I.T. Valve Conversion Screw W/oring50-1450
S.I.T. Valve Conversion Screw Cap50-1451
Pan Burner Only50-1459
Control Panel Decal50-1539
27
Parts Diagram - Components
SIENNA - Components
October 2004
28
Parts Diagram - Burner
SIENNA - Burner
October 2004
29
Parts List - Options
Reference
Number
1A
1AThe Cottage Trim Kit - Pewter 50-549
1AThe Cottage Trim Kit - Antique Copper 50-550
1AThe Cottage Trim Kit - Painted Black50-694
2ACape Cod Doors50-1097
3AUnit Panel & Keystone50-1108
4ACottage50-1109
5AFiller Panel50-1110
6ALouvers (set of 2)50-1111
7APanel Trim Set 46” x 30” (117cm x 76cm) - Black 50-1113
Option Description
The Cottage Trim Kit - Gold 50-548
Part
Number
30
Parts Diagram - Options
SIENNA - Options
October 2004
31
Warranty
Sherwood Industries Ltd. is the manufacturer of the Enviro line of heating products. At Sherwood
Industries, our commitment to the highest level of quality and customer service is the most important
thing we do. Each Enviro stove is built on a tradition of using only the nest materials and is backed by
our Exclusive Lifetime Limited Warranty to the original purchaser. With Enviro, you’re not just buying a
replace or stove, you’re buying a company with years of unequalled performance and quality.
Limited Lifetime Warranty:
Under this warranty, Sherwood Industries Ltd. covers the replace or stove body and accessories against
defects in materials and workmanship, for part repair or replacement for the rst seven (7) years and
limited labour for the rst two (2) years to the original purchaser. This Warranty covers: Firebox, Heat
Exchanger, Steel Firebox Panels, Ceramic Logs & Panels, Burner, Ceramic Glass, Pedestals, Panels and
Legs. Please see the exclusions and limitation section below as certain restrictions and exclusions apply
to this warranty.
Limited Two (2) Year Warranty:
Under this warranty, Sherwood Industries Ltd. covers: Gas Assembly, Blower, Blower Control, Temperature
Sensors and Wire Harness against defects in materials and workmanship, for part repair or replacement
for the rst two (2) years and limited labour for the rst two (2) years to the original purchaser. Please see
the exclusions and limitation section below as certain restrictions and exclusions apply to this warranty.
Limited One (1) Year Warranty:
Under this warranty, Sherwood Industries Ltd. covers all exterior surface nishes against defects in
materials and workmanship, for part repair or replacement and limited labour for the rst (1) year to
the original purchaser. Please see the exclusions and limitations section below as certain restrictions and
exclusions apply to this warranty.
Here is how our Warranty works:
If you have any concerns with your Enviro product, please contact the dealer where you purchased the
replace or stove. Your dealer shall make all claims under this warranty in writing.
To the Dealer
When lling out a warranty claim, please complete the following information on an ofcial warranty claim
form:
Customer information: Name, address and telephone number of purchaser and date of purchase.
Dealer information: Date of installation, name of installer and dealer, serial number of the appliance,
nature of complaint, defects or malfunction, description and part numbers of any parts replaced.
To the Distributor
Sign and verify that work and information are correct.
Exclusions and Limitations:
1. This Warranty does not cover tarnish, discoloration or wear on the plating or paint.
2. This Warranty excludes wear and tear or breakage caused by cleaning, moving or service on log set
and panels.
3. A qualied installer must install this stove or replace. This Limited Warranty covers defects in
materials and workmanship only if the product has been installed in accordance with local building
and re codes; in their absence, refer to the owner’s manual. If the product is damaged or broken as
a result of any alteration, willful abuse, mishandling, accident, neglect, or misuse of the product, the
Limited Warranty does not apply.
32
Warranty
4. The stove must be operated and maintained at all times in accordance with the instructions in the
Owner’s Manual. If the unit shows signs of neglect or misuse, it is not covered under the terms of
this Warranty policy. Performance problems due to operator error will not be covered by the Limited
Warranty policy.
5. As this is a heating appliance, some changes in colour of surface nishes may occur. This is not a aw
and as such is not covered under this warranty.
6. Some minor expansion, contraction, or movement of certain parts and resulting noise, is normal and
not a defect and, therefore, is not covered under this Limited Warranty.
7. Misuse includes over-ring. Over-ring this appliance can cause serious damage and will nullify the
Limited Warranty.
8. The Limited Warranty will cover glass thermal breakage only and will not cover misuse of the stove
glass, including but not limited to glass that is struck, has surface contaminates or has had harsh or
abrasive cleaners used on it.
9. This warranty does not cover products made or provided by other manufacturers and used in
conjunction with the operation of this stove without prior authorization from Sherwood Industries Ltd.
The use of such products may nullify the Limited Warranty on this stove. If unsure as to the extent of
this Limited Warranty, contact your authorized Enviro dealer before installation.
10. Sherwood Industries Ltd. will not be responsible for inadequate performance caused by environmental
conditions.
11. The Limited Warranty does not cover installation and operational related problems such as use of
downdrafts or spillage caused by environmental conditions. Environmental conditions include but
are not limited to nearby trees, buildings, roof tops, wind, hills, mountains, inadequate venting
or ventilation, excessive offsets, negative air pressures or other inuences caused by mechanical
systems such as furnaces, fans, clothes dryers etc.
12. The Limited Warranty is void if:
a) The stove has been operated in atmospheres contaminated by chlorine, uorine or other damaging
chemicals.
b) The stove is subject to submersion in water or prolonged periods of dampness or condensation.
c) Any damage to the unit, combustion chamber or other components due to water, or weather
damage which is the result of, but not limited to, improper chimney/venting installation.
c) Salt air in coastal areas or high humidity can be corrosive to the nish; these environments can
cause rusting. Damage caused by salt air or high humidity is not covered by the Limited Warranty.
13. Exclusions to the Limited Warranty include: injury, loss of use, damage, failure to function due to
accident, negligence, misuse, improper installation, alteration or adjustment of the manufacturer’s
settings of components, lack of proper and regular maintenance, alteration, or act of God.
14. The Limited Warranty does not cover damage caused to the replace or stove while in transit. If this
occurs, do not operate the stove and contact your courier and/or dealer.
15. Limited Warranty does not extend to or include rebox paint, door or glass gaskets with damage
caused by normal wear and tear, or exterior paint discoloration or chipping, worn gaskets, etc.
16. The Limited Warranty does not include damage to the unit caused by abuse, improper installation,
or modication of the unit.
17. Damage to plated surfaces caused by ngerprints, scratches, melted items, or other external scores
and residues left on the plated surfaces from the use of abrasive cleaners or polishes is not covered
in this warranty.
18. The Limited Warranty does not cover tarnish, discoloration or wear on the plated surfaces.
33
Warranty
19. The paint on the Metal Brick Liner may peel. This is due to the extreme conditions applied to the paint
during normal usage. It is not a aw and is not covered under warranty.
20. Sherwood Industries Ltd. is free of liability for any damages caused by the replace or stove, as
well as inconvenience expenses and materials. The Limited Warranty does not cover incidental or
consequential damages.
21. The Limited Warranty does not cover any loss or damage incurred by the use or removal of any
component or apparatus to or from the Enviro replace or stove without the express written
permission of Sherwood Industries Ltd. and bearing a Sherwood Industries Ltd. label of approval.
22. Any statement or representation of Enviro products and their performance contained in Enviro
advertising, packaging literature, or printed material is not part of the Limited Warranty.
23. The Limited Warranty is automatically voided if the replace or stove’s serial number has been
removed or altered in any way. If the stove is used for commercial purposes, it is excluded from the
Limited Warranty.
24. No dealer, distributor, or similar person has the authority to represent or warrant Enviro products
beyond the terms contained within the Limited Warranty. Sherwood Industries Ltd. assumes no
liability for such warranties or representations.
25. Sherwood Industries Ltd. will not cover the cost of the removal or re-installation of the stove, hearth,
facing, mantels, venting or other components.
26. Labour to replace or repair items under this Limited Warranty will be covered per our warranty service
fee reimbursement schedule. Labour rates are set per component and as such total labour costs may
not be covered.
27. Sherwood Industries Ltd. is not liable for freight or labour on any stove replaced in-eld and is not
liable for travel costs for service work. In the event of in-home repair work, the customer will pay any
in-home travel fees or service charges required by the Authorized Dealer.
28. At no time will Sherwood Industries Ltd. be liable for any consequential damages which exceed the
purchase price of the unit. Sherwood Industries Ltd. has no obligation to enhance or modify any
stove once manufactured (example: as a stove evolves, eld modications or upgrades will not be
performed).
29. This Limited Warranty is applicable only to the original purchaser and it is non-transferable.
30. This warranty only covers Enviro products that are purchased through an authorized Enviro dealer.
31. If for any reason any section of the Limited Warranty is declared invalid, the balance of the warranty
remains in effect and all other clauses shall remain in effect.
32. The Limited Warranty is the only warranty supplied by Sherwood Industries Ltd., the manufacturer
of the stove. All other warranties, whether express or implied, are hereby expressly disclaimed and
purchaser’s recourse is expressly limited to the Limited Warranty.
33. Sherwood Industries Ltd. and its employees or representatives will not assume any damages, either
directly or indirectly, caused by improper usage, operation, installation, servicing or maintenance of
this stove.
34. Sherwood Industries Ltd. reserves the right to make changes without notice. Please complete and
mail the warranty registration card and have the installer ll in the installation data sheet in the back
of the manual for warranty and future reference.
35. Sherwood Industries Ltd. is responsible for stocking parts for a maximum of seven (7) years after
discontinuing the manufacture or incorporation of the item into its products. An exception to this
would be if an OEM supplier is not able to supply a part.
34
Installation Data Sheet
The following information must be recorded by the installer for warranty purposes and future reference.
NAME OF OWNER:
_________________________________________
ADDRESS:
_________________________________________
_________________________________________
_________________________________________
PHONE:___________________________________
MODEL:___________________________________
SERIAL NUMBER:___________________________
DATE OF PURCHASE: _____________ (dd/mm/yyyy)
NAME OF DEALER:
_________________________________________
ADDRESS:
_________________________________________
_________________________________________
_________________________________________
PHONE:___________________________________
NAME OF INSTALLER:
_________________________________________
DATE OF INSTALLATION:___________(dd/mm/yyyy)
� DIRECT VENT � B-VENT
� NATURAL GAS (NAT) � PROPANE(LPG)
INLET GAS PRESSURE:_________in wc
MAIN BURNER ORIFICE:__________# DMS
PILOT ORIFICE #_________OR________in diam.
INSTALLER’S SIGNATURE:
_________________________________________
MANUFACTURED BY:
SHERWOOD INDUSTRIES LTD.
6782 OLDFIELD RD. SAANICHTON, BC, CANADA V8M 2A3
www.enviro.com
February 19, 2007
ADDRESS:
_________________________________________
_________________________________________
_________________________________________
PHONE:___________________________________
C-11212
35
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