Enviro C-10637, 50-1096 User Manual

SHERWOOD INDUSTRIES IS AN ENVIRONMENTALLY RESPONSIBLE COMPANY. THIS MANUAL IS PRINTED ON RECYCLED
PLEASE KEEP THESE INSTRUCTIONS FOR FUTURE REFERENCE
PAPER.
Sienna
B Y : S H E R W O O D I N D U S T R I E S L T D
OWNER’S MANUAL
WHAT TO DO IF YOU SMELL GAS
• Open windows/extinguish any open ame.
• Do not try to light any appliance.
• Do not touch any electrical switch or use any phone in your building.
• Immediately call your gas supplier from a neighbour’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the re department.
This appliance is
only for use with
the type of gas
rating plate. This
appliance is not
convertible for use
with other gases,
unless a certied
kit is used.
WARNING
If the information in this manual is not followed exactly, a re or explosion
may result causing property damage, personal injury or loss of life.
Installation and service must be performed by a qualied installer, service
agency or the gas supplier.
Massachusetts installations (Warning): This product must be installed by a licensed plumber or gas tter when installed within the Commonwealth of Massachusetts. Other Massachusetts code requirements: Flexible connector must not be longer than 36in, shut off valve must be a “T” handle gas cock; only direct vent sealed combustion products are approved for bedrooms/bathrooms; replace dampers must be removed or welded in the open position prior to the installation of a replace insert or gas log.
FOR YOUR SAFETY
Do not store or use gasoline or other ammable vapours and
liquids in the vicinity of this or any other appliance.
50-1096

Safety Precautions

FOR SAFE INSTALLATION AND OPERATION OF YOUR “ENVIRO” HEATER, PLEASE CAREFULLY READ THE FOLLOWING INFORMATION:
All ENVIRO gas-red appliances must be installed in accordance with their instructions. Carefully read all the instructions in this manual rst. Consult the building authority having jurisdiction to determine the need for a permit prior to commencing the installation.
NOTE: Failure to follow these instructions could cause a malfunction of the replace, which could result in death, serious bodily injury, and/or property damage.
Failure to follow these instructions may also void your re insurance and/or warranty.
GENERAL
Installation and repair should be done by a qualied service person. The appliance should be inspected before the rst use and, at least, annually by a qualied service person. More frequent cleaning may be required due to excessive lint from carpeting, bedding material, etc. It is imperative the control compartments, burners and circulating air passageways of the appliance be kept clean.
Due to high temperatures, the appliance should be located out of high trafc areas and away from furniture and draperies.
Children and adults should be alerted to the hazards of high surface temperatures and should stay away to avoid burn or clothing ignition.
Young children should be carefully supervised when in the same room as the appliance.
Clothing or other ammable materials should not be placed on or near the appliance.
To prevent injury, do not allow anyone who is unfamiliar with the stove to operate it.
• To prevent injury, if the pilot or pilot and burners have gone out on their own, open the glass door and wait 5 minutes to air out before attempting to re-light the stove.
Always keep the area around these appliances clear of combustible material, gasoline and other ammable liquids and vapours.
These appliances should not be used as a drying rack for clothing or for hanging Christmas stockings/ decorations.
Due to the paint curing on the stove, a faint odor and slight smoking will likely be noticed when the stove is rst used. Open a window until the smoking stops.
Always connect this gas stove to a vent system and vent to the outside of the building envelope. Never vent to another room or inside the building. Make sure the specied vent pipe is used, properly sized and of adequate height to provide sufcient draft. Inspect the venting system annually for blockage and signs of deterioration.
WARNING: Failure to position the parts in accordance with the diagrams in this booklet, or failure to use only parts specically approved with this appliance, may result in property damage or personal injury.
WARNING: Do not operate with the glass front removed, cracked or broken. Replacement of the glass should be done by a licensed or qualied service person.
Never use solid fuels such as wood, paper, cardboard, coal, or any ammable liquids, etc., in this appliance.
FOR YOUR SAFETY
Installation and service must be performed by a qualied installer, service agency or gas supplier.
This installation must conform to local codes or, in the absence of local codes, to the current CAN/CGA­B149 installation code (Canada) or National Fuel Gas Code ANSI Z223.1.2 (USA)
2
Do not use this heater if any part has been under water. Immediately call a qualied service technician to inspect the heater and to replace any part of the control or gas control systems that have been under water.
Do not abuse the glass by striking it or slamming the door shut.

Table of Contents

Safety Precautions.....................................................................................................2
Table of Contents......................................................................................................3
Codes And Approvals.................................................................................................4
Specications............................................................................................................5
Rating Label Location......................................................................................5
Dimensions....................................................................................................5
Operating Instructions...............................................................................................7
Pilot Lighting Instructions................................................................................7
Pilot Light.......................................................................................................7
Burner Lighting..............................................................................................8
Turn Off Unit..................................................................................................8
Remote Controls - Optional..............................................................................8
Blower Speed.................................................................................................8
Maintenance And Service...........................................................................................9
Cleaning The Glass.........................................................................................9
Cleaning The Firebox......................................................................................9
Replacing The Glass........................................................................................9
Cleaning The Plated Surfaces...........................................................................9
Fuel Conversion............................................................................................10
Initial Installation.....................................................................................................11
Clearances to Combustibles...........................................................................11
Minimum Fireplace Size.................................................................................12
B-Vent Model................................................................................................12
Automatic Flue Gas Spill Switch - B-Vent Model Only.......................................12
Direct Vent Model.........................................................................................13
Preparing Your Sienna For Installation............................................................13
Venting Fireplace Inserts...............................................................................14
Electrical Requirements.................................................................................15
Gas Line Connection.....................................................................................16
Converting A Direct Vent Fireplace To A B-Vent Fireplace.................................17
Secondary Installation..............................................................................................18
Replacing the Blower.....................................................................................18
Door Removal..............................................................................................19
Installation of Surround Pane........................................................................19
Log Set and Ember Installation......................................................................20
Adjusting Venturi Air Settings........................................................................22
Removing The Brick Panel.............................................................................23
Trouble Shooting.....................................................................................................24
Parts List- Unit Components......................................................................................25
Parts Diagram - Components....................................................................................26
Parts Diagram - Burner.............................................................................................27
Parts List - Options..................................................................................................28
Parts Diagram - Options...........................................................................................29
Warranty.................................................................................................................30
Installation Data Sheet.............................................................................................31
3

Codes And Approvals

DIRECT VENT: This type is identied by the sufx DV. This appliance draws all of its air for combustion from outside the dwelling, through a specially designed vent pipe system.
This appliance has been tested and approved for installations from 0 feet to 4500 feet (1372 m) above sea level.
BV: This Vented appliance draws all of its combustion air from the dwelling and must be vented using listed B or L vent. May also be vented through a conventional chimney using a chimney liner kit.
This appliance has been tested and approved for installations from 0 feet to 4500 feet (1372 m) above sea level.
In the USA: The appliance may be installed at higher altitudes. Please refer to your American Gas Association
guidelines which state: the sea level rated input of Gas Designed Appliances installed at elevations above 2000 (610 m) feet is to be reduced 4% for each 1000 feet (305 m) above sea level. Refer also to local authorities or codes which have jurisdiction in your area regarding the de-rate guidelines.
In Canada: When the appliance is installed at elevations above 4500 feet (1372 m), the certied high altitude
rating shall be reduced at the rate of 4% for each additional 1000 feet (305 m).
This appliance has been tested by INTERTEK (Warnock Hersey) and found to comply with the established VENTED GAS FIREPLACE HEATER standards in CANADA and the USA as follows:
VENTED GAS FIREPLACE HEATER (SIENNA BV/DV; NG/LPG)
TESTED TO: ANSI Z21.88a-2003/CSA 2.33a-2003 VENTED GAS FIREPLACE HEATERS
CAN/CGA 2.17-M91 GAS FIRED APPLIANCES FOR HIGH ALTITUDES
CSA P.4.1-02 TESTING METHOD FOR MEASURING ANNUAL FIREPLACE EFFICIENCY
This ENVIRO SIENNA Fireplace:
• Has been certied for use with either natural or propane gases. (See rating label.)
• Is not for use with solid fuels.
• Is approved for bedroom or bed sitting room. (IN CANADA: must be installed with a listed wall thermostat. IN USA: see current ANSI Z223.1 for installation instructions.)
• Must be installed in accordance with local codes. If none exist, use current installation code CAN/CGA B149 in Canada or ANSI Z223.1/NFPA 54 in the USA.
• Must be properly connected to an approved venting system and not connected to a chimney ue serving a separate solid-fuel burning appliance.
• Is not approved for closet or recessed installations.
IMPORTANT NOTICE (Regarding rst re up): When the unit is turned on
for the rst time, it should be turned onto high without the fan on for the rst 4 hours. This will cure the paint, logs, gasket material and other products used in the manufacturing process. It is advisable to open a window or door, as the unit will start to smoke and can irritate some people. After the unit has gone through the rst burn, turn the unit off including the pilot, let the unit get cold then remove the glass door and clean it with a good gas replace glass cleaner, available at your local ENVIRO dealer.
4

Specifications

339/16"
(852 mm)
331/8"
(841 mm)
21"
(533 mm)
391/2"
(1004 mm)
1411/16"
(374 mm)
175/16"
(439 mm)
273/4"
(705 mm)
261/8"
(663 mm)
151/16"
(383 mm)
301/2"
(775 mm)
205/8"
(523 mm)
2211/16"
(576 mm)
237/16"
(596 mm)
Shown: Direct Vent with
arched surround panel
Flue
Back

RATING LABEL LOCATION:

The rating label is located under the control panel and is attached to a rectangular metal sheet that is chained to the replace.

DIMENSIONS:

Table 1: Sienna exterior dimensions. (Shaded dimensions shown in Figure 1 & 2.)
Surround Style Distance Direct Vent B-Vent
Arched Surround From Flue To Surround 14
From Back/Sensor To Surround 17
33” x 46” (840 x 1930 mm) Surround
33” x 46” (840 x 1930 mm) Surround with Trim
From Flue To Surround 14 ” (369 mm) 14 ” (365 mm)
From Back/Sensor To Surround 17
From Flue To Trim 13 ” (337 mm) 13
From Back/Sensor To Trim 15
11
/
16” (376 mm) 14
5
/
16” (439 mm) 18 ” (479 mm)
1
/
16” (434 mm) 18
13
/
16” (402 mm) 17 ” (441 mm)
9
/
16” (370 mm)
11
/
16” (474 mm)
1
/
16” (333 mm)
Figure 1: Sienna exterior dimensions; example 1.
5
Specifications
151/16"
(383 mm)
301/2"
(775 mm)
With Trim
333/16"
(343 mm)
Without Trim
33" (338 mm)
205/8"
(523 mm)
223/4"
(577 mm)
2211/16"
(576 mm)
With Trim 461/8" (1171 mm) Without Trim 46" (1168 mm)
21"
(533 mm)
131/16"
(333 mm)
13/8"
(36 mm)
173/8"
(441 mm)
Shown: B-Vent with
33" x 46" (84cm x 193 cm)
surround panel with trim
Flue
Sensor
Figure 2: Sienna exterior dimensions; example 2.
6
1. STOP! Read the safety information above on this label.
2. Turn off all electrical power to this appliance.
3. Turn off the gas control knob clockwise to the off position.
4. Open door. Wait fIve (5) minutes to clear out any gas. Close door. If you smell gas STOP! Follow “B” in the above safety information. If you do not smell gas go to the next step.
5. Find pilot-located to the left under the front log. Turn the gas control knob counter-clockwise to “PILOT”. Push the gas control in fully and hold, keep knob depressed for about 30 seconds after the pilot is lit. Release knob. If pilot goes out, repeat steps 4 through 5.
CAUTION:
Hot while operating. Do not touch, severe burns may result. Keep children, clothing, furniture, gasoline or other flammable vapors away.
FOR YOUR SAFETY READ BEFORE OPERATING
WARNING: IF YOU DO NOT FOLLOW THESE INSTRUCTIONS EXACTLY, A FIRE OR EXPLOSION MAY RESULT CAUSING
PROPERTY DAMAGE, PERSONAL INJURY OR LOSS OF LIFE.
A) This appliance is equipped with a pilot, which must be lit by hand by
following these instructions exactly.
B) BEFORE LIGHTING smell all around the appliance area for gas and next to
the floor because some gas is heavier than air and will settle on the floor.
WHAT TO DO IF YOU SMELL GAS:
Do not try to light any appliance. Do not touch any electrical switch: do not use any phone in your building. Immediately call your gas supplier from a neighbor's phone. Follow the gas suppliers instructions. If you cannot reach your gas supplier, call the fire department.
C) Use only your hand to push in or turn the gas control knob;
NEVER use tools. If the knob will not push in or turn by hand, do not try to repair it. Call a qualified service technician. Force or attempted repair may result in a fire or explosion.
D) Do not use this appliance if any part has been under water.
Immediately call a qualified service technician to inspect the appliance and to replace any part of the control system and any gas control which has been under water.
LIGHTING INSTRUCTIONS
WARNING: this gas valve has a lockout device, which will not allow the
pilot burner to be relit until the thermocouple has cooled. If the knob does not pop up when released, stop and immediately call your service technician or gas supplier. If the pilot does not stay lit after several tries, turn the gas control knob to “OFF” and call your service technician or gas supplier.
6. Turn the gas control knob counter clockwise to the “ON” position. Flip the burner switch to “ON” THEN TURN THE “HI/LOW” knob to the desired setting.
7. Turn on the electrical power to the unit.
TO TURN OFF GAS TO APPLIANCE
1. Flip burner switch to “OFF”
2. Turn the gas control knob clockwise to the “OFF” position.

3. Turn off all electrical power to the appliance if service is to be performed.
CAUTION: Do not operate this fireplace with the glass removed, cracked or broken. Replacement of the panel(s) should be done by a licensed or qualified person! This appliance needs fresh air for safe operation and must be installed with provisions for combustion and ventilation air. See installation and operating instructions manual. Keep burner and control compartment clean. WARNING: Improper installation, adjustment, alteration, service or maintenance can cause injury or property damage, or loss of life. Refer to owner's information manual provided with this appliance. For assistance or additional information consult a qualified installer, service agency or the gas supplier. See installation and operating instructions accompanying appliance. Installation and service must be performed by a qualified installer, service agency, or the gas supplier.
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TPTH TP TH
IN OUT
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

Operating Instructions

For Your Safety, Read Safety Precautions And
Lighting Instructions Before Operating
WARNING: IF YOU DO NOT FOLLOW THESE INSTRUCTIONS EXACTLY A FIRE OR EXPLOSION
MAY RESULT, CAUSING PROPERTY DAMAGE, PERSONAL INJURY OF LOSS OF LIFE.

PILOT LIGHTING INSTRUCTIONS:

PILOT LIGHT:

1. Turn off the gas to the replace. If not recently done, remove the glass and let the unit air out for at least ve (5) minutes to clear out any gas. Turn on gas to the heater. Leak test all joints
with soapy water. NEVER USE AN OPEN FLAME FOR LEAK TESTING.
2. Start the pilot by pressing the gas control knob and turning it to PILOT. While holding the gas control knob in, press the piezo ignitor several times until the pilot light starts. Hold the gas control knob in for 30 seconds. Check that the pilot has fully engulfed the thermocouple assembly (see Figure 4).
3. Start the main burner by turning the gas control knob to ON and then turn the rocker switch to ON. Check that all burner ports have ame.
4. Leak test all gas joints again.
Figure 3. Lighting instruction label.
Figure 4. Pilot ame.
7
Operating Instructions



For Your Safety, Read Safety Precautions And
Lighting Instructions Before Operating

BURNER LIGHTING:

A) Make sure the pilot is lit. B) Turn gas control knob COUNTER CLOCKWISE to ON. C) Flip the burner switch to ON. D) Turn HI/LO knob to the desired ame height. E) Turn on all electrical power to the unit.
NOTE: Check that all burner holes are lit.
Figure 5. Control panel.

TURN OFF UNIT:

Flip switch to OFF to turn off burners only.
If the replace is to be turned off for the season, or for servicing, turn the gas shut off valve to OFF. If the unit is going to be serviced, turn off the electrical power to the unit as well.
NOTE: When the unit is turned on for the rst time, it should be turned onto high, with the fan OFF, for the rst two to four hours. This will cure the paint, logs, gasket material, and other products used in the manufacturing process. It is advised that a door or window be opened, as the unit will start to smoke, which can irritate some people. After the unit has gone through the rst burn, turn the unit OFF, including the pilot, and let the unit get completely cold. Then remove the glass and clean it with a good gas replace glass cleaner, available at your local Enviro dealer. See “DOOR REMOVAL” and “CLEANING THE GLASSsections.

REMOTE CONTROLS - OPTIONAL:

This replace can use an optional remote control or an optional cordless wall thermostat. If either of these are to be used to control the replace for the majority of the time, leave the ON/OFF switch (on the control panel) in the remote/thermostat position. Consult the instructions included with the remote/wall thermostat for operation guidelines.

BLOWER SPEED:

The blower will come on only when the replace is up to temperature (approximately 20 minutes). Turning the fan control knob will change the speed of the fan. To turn the blower off, turn the knob COUNTER-CLOCKWISE until it “clicks” off (Figure 6).
It is advisable not to operate the blower below 1/3 speed as it puts a strain on the windings of the blower and running the blower at lower speeds could also cause premature fan failure.
Figure 6. Fan control.
8

Maintenance And Service

Warning: Failure to position the parts in accordance with this manual, or failure to use only parts specically approved with this appliance, may result in property damage or personal injury.
At least once a year, run through the following procedures to ensure the system is clean and working properly. Check the burner to see if all the ports are clear and clean. Check the pilot to make sure it is not blocked by anything. The pilot ame should be blue with little or no yellow on the tips.
The venting system must be periodically examined; it is recommended the examination is done by a qualied agency.

CLEANING THE GLASS:

When the replace is cool, remove the face of the replace along with the glass door. See “DOOR REMOVAL“. Check the gasket material on the back of the glass, making sure that it is attached and
intact.
During a cold start up, condensation will sometimes form on the glass. This is a normal condition with all replaces. However, this condensation can allow dust and lint to cling to the glass surface. Initial paint curing of the appliance can leave a slight lm behind the glass, a temporary problem. The glass will need cleaning after the replace has cooled off from the rst burn and about two weeks after rst burn. Use
a mild glass cleaner and a soft cloth. Abrasive cleaners will damage the glass and plated surfaces. Depending on the amount of use, the glass should require cleaning no more than two or three times a season. Do not clean the glass when it is hot.

CLEANING THE FIREBOX:

Remove the logs carefully, as they are very fragile. Gently remove all the embers and rock wool and place on a paper towel. Vacuum the bottom of the rebox thoroughly. Carefully clean any dust off the logs and remove any lint from the burner and pilot. At this time, inspect the burner pan for cracking or severe warping. If a problem is suspected, contact the dealer. Check the logs for deterioration or large amounts of soot; a small amount on the bottom side of the logs is normal. Replace the logs and embers as in the “LOG SET AND EMBER INSTALLATION section. If new/more embers and rock wool are required, contact your nearest ENVIRO dealer.

REPLACING THE GLASS:

The glass in the replace is a high temperature ceramic. If the glass is damaged in any way, a factory replacement is required (see “PARTS LIST). Wear gloves when handling damaged glass door assembly to prevent personal injury. When the glass door assembly is being transported, it must be wrapped in newsprint and tape and/or a strong plastic bag. Do not operate with the glass front removed, cracked or broken. Removal and replacement of the glass from the door must be done by a licensed or qualied service person. The glass must be purchased from an ENVIRO dealer. No substitute materials
are allowed.

CLEANING THE PLATED SURFACES:

Painted faces should be wiped with a damp cloth periodically. If a plated face has been purchased, it should be unpacked/unwrapped carefully to avoid getting anything on the surface of the nish, including cleaners, polish and nger prints. It is important to note that ngerprints and other marks can leave a permanent stain on plated nishes. To avoid this, give the face a quick wipe with denatured alcohol on a soft cloth BEFORE lighting the replace. Never clean the face when it is hot. Do not use other cleaners as they may leave a residue, which can become permanently etched into the surface.
9
Maintenance And Service
TO BE INSTALLED BY A QUALIFIED SERVICE AGENCY ONLY

FUEL CONVERSION:

Warning: This conversion kit shall be installed by a qualied service agency in accordance with the
manufacturer’s instructions and all applicable codes and requirements of the authority having jurisdiction. If the information in these instructions is not followed exactly, a re, explosion or production of carbon monoxide may result causing property damage, personal injury or loss of life. The qualied service agency is responsible for the proper installation of this kit. The installation is not proper or complete until the operation of the converted appliance is checked
as specied in the manufacturer’s instructions supplied with the kit.
Please read and follow these instructions. Also, please read the instruction guidelines provided by S.I.T. on how to remove and install the HI/LO regulator.
Step 1. Carefully inspect all parts supplied with this conversion kit. Step 2. Shut the gas supply off at the shut-off valve. (CAUTION: The
gas supply shall be shut off prior to disconnecting the electrical power, before proceeding with the conversion.)
Step 3. Remove the glass as shown in the Secondary Installation
section.
Step 4. Change the regulator on the front of the gas valve (follow the
instructions provided by S.I.T.).
Step 5. To change the pilot, simply pull the pilot hood straight up to
access the pilot injector. Using a 5/32 inch Allen key, remove the pilot injector.
Step 6. Install the new pilot injector supplied with this conversion kit. Simply screw the new injector
inside the pilot hood and reinstall the hood by placing the hood on the assembly, line up the key way, and snap into place.
Step 7. Remove the main burner orice with a  inch deep socket. Step 8. Install the new orice supplied. Be sure to put a bead of pipe-thread sealant or approved
Teon tape on the orice before installing into the burner assembly.
Step 9. Reinstall the burner tray, log set, embers, and glass. When re-installing the burner, ensure that
the burner to pilot hood relationship is as shown on Figure 7.
Step 10. Open the shut-off valve at the gas line to the unit. Step 11. Use a small brush to apply a warm soapy water solution to all gas connections (use a half
dish soap and half warm water). If a gas leak is present, bubbling will occur. Gas leaks can be repaired by using an approved pipe thread sealant or approved Teon tape. NEVER USE A NAKED FLAME WHEN TESTING FOR LEAKS.
Step 12. Re-light the replace to ensure proper operation and proper ame appearance. Step 13. MAKE SURE that the sticker provided by S.I.T. is installed, to signify that the valve has been
converted to a different fuel type. Also, make sure that the rating plate has a conversion label to show this unit has been converted to a different fuel type.
Figure 7. Ignitor assembly
beside the burner.
A VISUAL CHECK OF THE REGULATOR KNOB IS NECESSARY TO DETERMINE WHETHER OR NOT THE REGULATOR IS THE CORRECT PART. A 50% TURN DOWN REGULATOR WILL HAVE ONLY ONE CORNER ON THE KNOB Conversion Kit should contain the following: (1) 50% turn down HI/LO regulator with three (3) T-20 Torx screws (1) Pilot injector (1) Main orice (NG #32 DMS; LP #49 DMS) Conversion instructions Labels to show conversion
10

Initial Installation

10" (254mm) Mantle
2" (51mm)
Mantle
39" (991 mm)
minimum to
bottom of unit
43" (1092 mm)
minimum to
bottom of unit
Sienna
0" (0mm)
5" (127mm)
6" (152mm)
7" (178mm)
8" (203mm)
9" (229mm)
10" (254mm)
11" (279mm)
12" (305mm)
13" (330mm)
14" (356mm)
15" (381mm)
16" (406mm)
Hearth Height of 6" (152mm)
Non-combustible floor protection required in front of corresponding
hearth width
6" (152mm)
11" (279mm)
12" (305mm)
EXAMPLE: If the Sienna is raised 6" (152mm) and has 4" (102mm) wide hearth in front of it then 12" (305mm) of non-combustible floor protection is require to be installed in front of the hearth.
WARNING: Operation of this heater when not connected to a properly installed and maintained venting system can result in carbon monoxide (CO) poisoning and possible death.

CLEARANCES TO COMBUSTIBLES:

Maintain sufcient clearances for operation, service and maintenance.
• A clearance of 25 ” (648 mm) minimum is required from the center of the unit to the sidewalls.
• A 2” (51 mm) wide mantel can be mounted at a minimum height of 39” (991 mm) from the bottom of unit.
• A 10” (254 mm) wide mantel can be mounted at a minimum height of 43” (1092 mm) from the bottom of unit.
• If installed at oor level, a minimum 16” (406 mm) non-combustible material must be installed in front of the unit.
• If installed on a 12” (305 mm) wide hearth raised a minimum height of 6” (152 mm), no oor protection is required.
• Refer to Figure 9 for additional required oor protection dimensions with different width hearths.
Figure 8: Mantle width and height.
• If the unit is to be installed into a zero clearance replace the metal oor may be removed to facilitate
the installation. The stove may be installed on a combustible material if a minimum 20-gauge piece of steel is installed under the unit. The sides and top of the structure can not be altered though bafes and dampers can be removed.
WARNING: This replace cannot be used for burning wood or solid fuels unless all original parts have
been replaced and the replace is re-approved by the authority having jurisdiction.
Figure 9: Floor protection distance required.
11
Initial Installation
Check draft with a match or smoke in a " (6 mm)
tube located here.
WARNING: Operation of this heater when not connected to a properly installed and maintained venting system can result in carbon monoxide (CO) poisoning and possible death.

MINIMUM FIREPLACE SIZE:

Table 2: Minimum dimensions of replace for Sienna to be installed into.
Description of Fireplace Dimension Direct Vent B-Vent
Width
Height
Depth

B-VENT MODEL:

WARNING: This appliance has been designed to operate by drawing combustion air and dilution air from the room. It is also designed to draw room air for proper heat circulation from the sides of the unit. Blocking or modifying the louvers in any way can create hazardous situations, either through poor venting or by overheating. It is important that this unit has sufcient air circulation for proper venting and combustion. Provisions must be made for the supply of adequate combustion and ventilation air. These openings must not be blocked. The appliance must not be connected to a chimney ue servicing a separate solid fuel-burning appliance.
At Back 23 ” (591 mm) 23 ” (591 mm) At Front 35” (889 mm) 35” (889 mm) With Surround Only 23 ” (603 mm) 23 ” (603 mm) With Surround with Trim 23” (584 mm) 23” (584 mm) With Surround Only 18” (457 mm) 19” (483 mm) With Surround with Trim 16 ” (419 mm) 17 ” (445 mm)

AUTOMATIC FLUE GAS SPILL SWITCH - B-VENT MODEL ONLY:

NOTE: This heater must be properly connected to a venting system. This heater is equipped with a vent safety shutoff system designed to protect against improper venting of combustion products. This safety switch is located on the rear of the appliance. If the switch trips more than once, the venting should be inspected by a qualied service technician for possible blockage or severe down draft conditions.
The draft hood must be in the same pressure zone as the air inlet. Inspect for draft from the front of the unit at the ” tube shown in Figure 10. Check for a draft using smoke; a vacuum or suction into the tube will indicate proper drafting. If air is blowing out of the tube the problem must be corrected before the unit can be started.
This model can be vented with 4” aluminum or stainless steel ex vent and/or certied Type B Gas Vent. The ue collar of the appliance will t inside of a standard 4” vent and may be fastened directly to the vent. Check periodically that the vent is unrestricted and an adequate draft is present when the unit is in operation.
Figure 10: Draft check.
12
Initial Installation
Leveling Legs
two (2) on each side
QUALIFIED INSTALLERS ONLY

DIRECT VENT MODEL:

WARNING: This appliance has been designed to draw room air for proper heat circulation from the sides of the unit. Blocking or modifying the louvers in any way can create hazardous situations.
This model is vented with two (2) 3” aluminum or stainless steel ex vent leading into a co-linear to co-axial vent adaptor and using a vertical termination cap. The ue collars of this model will t inside of standard 3” vent and may be fastened directly to the vent. The Exhaust vent is on the right of the ue connector. The Air Intake is on the left side of the vent collar plate (this outlet is not in the center, it is off to one side of the vent collar plate.)
Check periodically that the vents are unrestricted. Also ensure that all direct vent pipes have been properly sealed and installed after routine inspection or cleaning. The air intake and exhaust pipes must be installed in the correct locations on the removable connector.

PREPARING YOUR SIENNA FOR INSTALLATION:

• Remove the packaging from the appliance and surround panels; check to make sure there is no
damage. Carefully check the glass door. Do not use the unit if it is damaged. In the event damage is found, please report it to both the courier and your dealer as soon as possible.
• Carefully clean the replace and ue before installing the stove. Failure to do so may result in fumes
or dirt being blown into the room and may cause a re leading to death or serious injury.
1. Remove the unit from the box and remove all packaging material from the appliance.
2. Remove door. See “DOOR REMOVAL”.
3. Remove log and ember set and all wrapping material from the stove. Remove wrapping material from
log and embers and check for any damage. If damage is observed, do not use unit and contact your local dealer.
4. Remove the vent collar plate from the top of the stove by unscrewing the two (2) T-20 Torx screws
located on the center top of the stove. Slide the collar plate backwards. If the replace that the unit is to be installed into is high, the collar plate does not need to be removed. Properly secure the vent collar plate to the exible vent pipe liner(s) previously installed in the chimney. Be careful not to over­stretch the liner(s).
5. Place the unit part way into the replace. Connect the replace insert’s exible gas line to the
household gas supply, using locally approved methods. Place the electric cable so it can be connected to the power supply.
6. As you push the unit into its nal position
in the replace, if the vent collar plate was removed, reinstall it to the stove by sliding it along the draft hood and secure with the screw.
7. Adjust the leveling legs to ensure the unit
is level. There are two (2) leveling legs on each side (shown in Figure 11).
Figure 11: Leveling legs position.
13
Install sealed throat connector or flashing to prevent leakage of room air up through chimney.
DV Only: Before installing vent liners, mark each liner on both ends to designate which is the intake and the exhaust.
Measure the height of the chimney beforehand and purchase the appropriate kit. Never attempt to over­stretch a flexible liner to accommodate the height of the chimney.
Any flue damper must be removed or blocked permanently in the open position.
The chimney must be clean, in good working order and constructed of non­combustible materials.
Make sure that all chimney cleanouts are tight fitting and will not permit air to leak into the chimney
 
 
Initial Installation
QUALIFIED INSTALLERS ONLY

VENTING FIREPLACE INSERTS:

The ENVIRO SIENNA may be installed and vented into any solid fuel replace that has been installed in accordance with the National, Provincial/State and local building codes and has been constructed of non­combustible materials. Before starting refer to PREPARING YOUR SIENNA FOR INSTALLATION and CONVERTING A
DIRECT VENT FIREPLACE TO A B-VENT FIREPLACE.
An approved chimney liner and rain cap must be used. A throat connector or ashing must be installed to ensure a tight seal, top performance, safety and efciency. Carefully follow the manufacturer’s instructions that accompany the chimney liner kit.
Remove the vent collar plate from the top of the insert and connect it securely with sheet metal screws and/or hose clamps. Check for any tears in the liner at this point. IMPORTANT: The screws that hold the vent collar plate in its approved position must be installed.
14
Figure 12: Installation of Sienna DV and BV.
Initial Installation
Fan Control
Black
White
White
Black
Green/Yellow
Green
Black
Power Cord
120V AC
FAN
120oF (49oC)
Temperature Sensor
CNT2
CNT3
CNT1
CNT4
C
O
O
L
/
H
E
A
T
P
R
O
G
R
A
M
D
O
W
N
U
P
7
0
°
F
7
0
°
F
O
N
O
F
F
Optional Remote Control
Purple
Grey
Optional
Wall Switch
Optional
Thermostat
Pilot
Adjustment
Screw
ON/OFF/REMOTE Thermostat Switch
Blue
Thermopile
Thermocouple
Manifold Pressure
Tap
Inlet
Pressure
Tap
Gas
Control
Valve
Blue
BV Only
300oF (149oC)
Temperature
Sensor
(DV has only
connectors)

ELECTRICAL REQUIREMENTS:

Figure 13: Fan wiring diagram.
QUALIFIED INSTALLERS ONLY
The fan is thermostatically controlled and it will not operate if the appliance is cold. A few minutes after the appliance is lit and the variable speed control is set at a desired setting, the fan will automatically turn on. The fan will automatically turn off after the appliance has cooled down.
The replace must be electrically connected and grounded in accordance with local codes or, in the absence of local codes, with the current CSA C22.1 Canadian Electrical Code Part 1, Safety Standards For Electrical Installations, or The National Electrical Code ANSI / NFPA 70 in the US.
WARNING: The electrical grounding instructions must be followed. The fan kit is equipped with a three-prong (grounding) plug for your protection against shock hazard, and should be plugged directly into a properly grounded three-prong outlet. DO NOT cut or remove the grounding prong from this plug.
Figure 14: Wiring of a valve and thermostat.
CAUTION: When servicing controls,
label all wires prior to disconnection. Wiring errors can cause improper and dangerous operation. Verify proper operation after servicing.
Table 3. Recommended Thermostat
Wire Size.
Wire Size Max. Length
14 gauge 100 ft (30.48 m)
16 gauge 60 ft (18.29 m)
18 gauge 40 ft (12.00 m)
20 gauge 25 ft (7.62 m)
22 gauge 18 ft (5.49 m)
15
Initial Installation
O
L
I
T
P
TP TH TP TH
IN OUT
H
I
L
O
N
O
F
O
F
L
I
P
T
O

 

 


 

 

QUALIFIED INSTALLERS ONLY
GAS LINE CONNECTION:
Warning: Only persons licensed to work with gas piping may make the necessary gas connections to
this appliance.

Gas Line Connection:

•This replace is equipped with a certied exible pipe located on the right side of the unit, terminating in a ” male NPT tting. Consult the local authorities for local codes or use the CAN/CGA B149 (1 or 2) installation code in Canada. In the US, gas installations follow either local codes or the current edition of the National Fuel Gas Code ANSI Z223.1.
•The efciency of this unit is a product thermal efciency rating determined under continuous operating conditions and was determined independently of any installed system.
The appliance and its’ shut-off valves must be disconnected from the gas supply piping system during any pressure testing where the pressure exceeds  psig (3.45 KPa) or the valve will be damaged.
Figure 15: Fully labeled gas valve.
TO TEST VALVE PRESSURES: The pressure taps are located on the top right of the valve.
• Turn set screw one (1) turn counter-clockwise to loosen.
• Place 5/16 in (8 mm) I.D. hose over the pressure taps.
• Check pressures using a manometer.
• When nished, release pressure, remove hose and tighten set screw.
The unit must be isolated from the gas supply piping system by closing its’ individual manual shut off valve during any pressure testing of the gas supply piping system at pressures equal to
or less than  psig (3.45 KPa).
Always check for gas leaks with a soap and water solution after completing the required pressure test.
Table 4: Orice and Pressure Information.
Main Burner Natural Gas Propane Gas
Orice: #32 DMS #49 DMS
Venturi Setting: ” Min. ” Min.
Manifold Press: 3.8 W.C. (0.95 KPa) 11.0 W.C. (2.74 KPa)
Min. Manifold Press: 1.2 W.C. (0.30 KPa) 2.7 W.C. (0.67 KPa)
Max. Supply Press: 7.0 W.C. (1.74 KPa) 13.0 W.C. (3.28 KPa)
Min. Supply Press: 5.0 W.C. (1.24 KPa) 12.0 W.C. (2.98 KPa)
Max. Input: 41,000 BTU/hr
(12.0 KW)
Min. Input: 23,000 BTU/hr
(6.7 KW)
41,000 BTU/hr (12.0 KW)
21,000 BTU/hr (6.1 KW)
16
NEVER USE AN OPEN FLAME FOR LEAK TESTING.
Initial Installation
Direct Vent
Connector Assembly
Fresh Air
Inlet Covers
B-Vent
Connector Assembly
300°F (149°C)
manual reset
spill switch
QUALIFIED INSTALLERS ONLY

CONVERTING A DIRECT VENT FIREPLACE TO A B-VENT FIREPLACE:

1. Remove the Direct Vent chimney connector assembly by taking out the two (2) T-20 screws at the front of the unit. Push the assembly out from under the brackets at the back and remove (see Figure 16).
2. Remove the two (2) fresh air inlet covers from each side. Cover locations shown in Figure 16.
3. Slide the B-Vent chimney connector assembly into the same position the Direct Vent chimney connector assembly was in. Ensure the tabs are under the brackets at the back and the holes at the front line up. Secure into place with the two (2) T-20 screws at the front of the unit.
Figure 16: Converting to a BV replace.
4. Disconnect the two (2) blue wires at the opening to the right of the unit and connect them to the 300°F (149°C)
manual reset spill switch at the rear of the B-Vent chimney connector with the wires
supplied. Refer to Figure 17.
5. Test re the appliance and ensure proper operation. A venturi adjustment could be required to achieve an efcient ame. Improper operation or adjustment could result in Carbon Monoxide production causing personal injury or property damage.
Figure 17: Converting to a BV replace.
17

Secondary Installation

Blower / Fan
Gas & Electrical
Tray Complete
Burner Top with
Grate Attached
Log Support
Tray
QUALIFIED INSTALLERS ONLY

REPLACING THE BLOWER:

1. Turn the unit off and allow the unit to cool completely.
2. Remove the fascia or louvers, open the door (see “DOOR REMOVAL”), and remove the log set.
3. Remove the log support tray by lifting the back of the tray up and pull it out from under the lip. Take care to not knock the pilot and the side brick panels.
4. Remove the centre and top brick panels (see “REMOVING THE BRICK PANEL”).
5. Turn gas supply off and remove gas connection. Disconnect the wiring from the side of the appliance.
6. Remove the three (3) T-20 screws just above the burner top on the back rewall (see Figure 18) and the two (2) screws on each side below the burner top. Carefully remove the complete gas and electrical tray assembly from the rebox, ensuring that no wires or gas lines are damaged.
7. Remove the blower and housing from the gas tray assembly by removing the three (3) fastening screws located on the back of the gas tray assembly. Pull the fan out from under the gas tray. Disconnect the wiring from the fan temperature sensor and remove fan.
8. Hook up wires from the new blower to main wiring harness and fan temperature sensor. Install the blower in the reverse order as described in Step 7.
6. Reinstall the completed gas tray into the rebox, being careful not to damage any wires or gas lines. Properly secure the gas tray assembly in the rebox. Hook up gas lines and wiring harness. Perform a gas leak check on all gas line with a soap and water solution or an approved method.
7. Return unit to original location if moved. Re­install the log support tray, the brick panels, the logset (see “LOG SET AND EMBER INSTALLATION”), the door and the fascia or louvers.
8. Check burner and blower assembly for proper operation.
Figure 18: Removing burner and gas tray.
18
Caution: Bleed lines before lighting and light pilot with door open
Secondary Installation
Surround Panel
Side Trim
#8 screw
Surround
Panel

DOOR REMOVAL:

Open the door by removing the two (2) 5/16’’ bolts located at the top outside corners of the glass frame (see Figure 19). Lift the bottom of the door up and remove from unit (see Figure 20).
CAUTION GLASS MAY
SEPARATE FROM DOOR.
Figure 20: Bottom hooks for glass
Figure 19: Top bolts for glass door.

INSTALLATION OF SURROUND PANEL:

The Sienna must have one of the panels installed around the unit; the unit panel, the ller panel, or the ller panel with trim. If you have trim for your ller panel, the trim must be installed before installing the ller panel onto the unit.
1. Attach one side trim to the top trim using a corner bracket (see Figure 21) to secure pieces together.
There are two (2) main pieces to each corner bracket. When installing the corner pieces into the trim the “B FACE” sides must face each other and the screw heads are to face out. With the bracket in place and the top and a side trim snug together use a at head screwdriver to turn the two (2) screws in the bracket in to tighten it into the trim.
2. Slide the two (2) attached trim pieces onto the surround panel.
3. Attach the other side trim piece to the top trim using the same method used in Step 1.
4. Place the second side of the trim on the surround panel in the same manner use on the rst side and secure in the same manner.
5. On the side trims there are holes 2” (50 mm) from either end. Using a Phillips screwdriver to place a #8 screw 1” long in each hole and tighten (refer to Figure
22). This will keep the trim tight against the surround.
To install the panel, lift the panel upright in front of the replace with the four (4) hooks pointing towards the replace. Slide the hooks into their corresponding slots (see Figure 23). Ensure the hooks are pushed all the way into the slots and the notch on the hook must be on the bottom of the slot. The panels should be wiped with a damp cloth periodically.
Figure 22: Screw to
hold the trim against
the surround.
Figure 23: Filler panel with trim installation.
door.
Figure 21: Corner brackets
for trim.
19
Secondary Installation

LOG SET AND EMBER INSTALLATION:

NOTE: The logs are fragile and should be handled gently.
The placement of the logs is not arbitrary. If they are positioned incorrectly, the ames can be “pinched” and will not burn correctly. The burner, and a few of the logs come with locator pins, notches and ledges, which make alignment easier. Using the pictures provided, carefully set the logs in place (see Figures 24 through 29).
Figure 24: The rst log to be placed is the back log. It leans on the back of the rebox, push it back as far back as you can.
Figure 24. Empty rebox with grate and locator pins.
Figure 25. First Stage Log Set Installation.
Figure 25: The left log and the right log both have two (2) holes in them that will rest over their corresponding two (2) locator pins pointed out in Figure 24.
Figure 26: The bottom of the left/center log will rest over the locator pin on the burner and against the grate. The top half of the log must rest against the back log, see Figure 25. The center spot shown in Figure 25 is a knot in the back log for the left/center log to rest against. Ensure the log does not block any burn ports.
20
Figure 26. Second Stage Log Set Installation.
Secondary Installation
Figure 27: The front end of the right/center log has a notch in it that is to rest around the right/center post of the grate. The back end of the log rests on the burner tray (see Figure 26). Ensure the log does not block any burn ports.
Figure 27. Third Stage Log Set Installation.
Figure 28. Fourth Stage Log Set Installation.
Figure 29. Fifth Stage Log Set Installation.
Figure 28: Once the logs are in position the provided rock wool can be placed irregularly in front of the burner.
Figure 29: Place the embers irregularly onto and around the front of the burner to create a realistic look. The ceramic ber comes in chunks that can be ripped into smaller pieces.
WARNINGS: DO NOT pack this ember material as this could create an unsafe condition. The pieces should be lightly placed so they don’t block any of the burner ports.
DO NOT allow any of the embers to rest against the pilot assembly.
Caution: Use only the type of ember material supplied with this replace. Due to the irregular size of the ember material, there may be more than required. Use of other foreign materials on the burners may create dangerous conditions.
21
Secondary Installation
Pull out the venturi adjustment to increase primary air at the venturi tube.
Push in the venturi adjustment to decrease primary air at the venturi tube.
Figure 30. Sienna complete log set-up with embers burning.
NOTE: While the glass is still removed, it is recommended that the gas line be purged by lighting the pilot.
When lighting the replace for the rst time since the log set and embers have been installed/replaced, watch for ignition at ALL the burner ports. If a long delay is noticed, turn the appliance off and wait for it to cool down. Remove the glass and rearrange the ember material, making sure none of the burner ports air holes are blocked.
Never operate the replace with the glass door removed.

ADJUSTING VENTURI AIR SETTINGS:

There is one venturi adjustment.
Use this venturi adjustment lever, shown in Figure 31, to achieve a proper and efcient ame.
Adjust lever until the ame pattern is similar to Figure
30. Suggested pull out distances are ” (13 mm) minimum for Natural Gas and ” (22 mm) minimum for Propane.
22
Figure 31: Adjusting the venturi air setting.
Secondary Installation
1
2

REMOVING THE BRICK PANEL:

The brick panel set is fragile, handle with extreme care.
The brick panel set comes pre-installed. The centre and top panel are the only panels that need to be removed if the complete gas and electrical tray assembly must be removed. The side panels may remain installed unless they are to be replaced.
1. Turn the unit off and allow
the unit to cool completely.
2. Remove the fascia or
louvers, open the door, and remove the log set.
3. Pull out the bottom of the
centre panel while pushing up on the top panel.
Figure 32: Brick Panel Installation.
4. With the center panel out,
the top panel will easily come out. Just slide the top edge back out of the top lip in the rebox.
If the side panels must be removed, continue with steps 5, 6, and 7.
5. Remove the log support
tray by lifting the back of the tray up and pull it out from under the lip. Take care not to knock the pilot and the side brick panels.
6. Remove the two (2) T-20
screws holding the bottom of the bafe (shown in Figure 33).
7. Pull the panels out of
the lips at the front of the rebox and carefully remove the panel from the unit (shown in Figure 34).
Figure 33: Brick Panel Installation.
To re-install, follow the above
steps in reverse.
Figure 34: Brick Panel Installation.
23

Trouble Shooting

Problem Possible Cause Solution
Spark will not arc to the pilot after repeatedly pressing the spark ignitor
Pilot will not remain lit
Defective piezo ignitor • Check connections to ignitor.
• If ignitor connections are good but no spark, replace ignitor.
Broken spark electrode • Check for broken ceramic insulation, replace electrode if
broken.
Mis-aligned spark electrode • If spark is not arcing from electrode to pilot, loosen the
screws on the pilot base, adjust and tighten.
Problem with thermocouple circuit
• Check for proper connection of the thermocouple to the rear of the valve. If loose, fully tighten.
• Check pilot for full ame impingement around thermocouple. If ame is too small, check gas pressure, adjust pilot rate screw, check pilot head for damage.
• Check thermocouple voltage at valve. It must be greater than 5 mV. If low, replace thermocouple.
Air in gas line (pilot dies while knob is depressed)
Burners will not remain lit
Flame lifting Leak in vent pipe • Check for leaks in vent connections.
Glass fogs up Normal Condition: after the appliance warms up the glass will clear.
Blue Flames Normal during start up: ames will yellow as the replace heats up.
Flames are burning “dirty” or sooting
Remote control doesn’t work
Problem with thermopile circuit
Improper vent conguration • Check vent conguration with manual.
Terminal may be recirculating ue gases
**Due to additives in gas, glass may get hazy during operation** Clean as needed
May have too many embers on burner.
Flame impingement • Check log positioning.
Problem with the remote • One or more of the batteries are dead. See remote control
• Bleed line.
• Check gas line pressure.
• Contact dealer.
• Check gas line pressure .
• Check for ame impingement on thermopile. If low, see “Pilot will not remain lit”.
• Check thermopile for minimum of 300 mV when burner is switched on.
• Check wiring to thermostat for breaks.
BV ONLY:
• Check for spillage at draft hood that may trip spill switch
• Check to see if terminal is on correctly.
• May need to install high wind termination cap.
• Contact dealer.
• Increase primary air by opening the venturi shutter and/or by opening the vent restrictor.
See also “Burners will not remain lit.”
instructions.
BV ONLY:
Insufcient air for combustion
24
Problem with replace • The on/off switch is turned to OFF.
• The gas control valve is turned to PILOT or OFF.
• The pilot has gone out.
• Air tight house.
• A vacuum in room due to other air-moving device.
• Supply make up air to the unit.

Parts List- Unit Components

Reference
Number
1 120°F Ceramic Fan Temperature Sensor EC-001 2 300°F (149°C) Manual Reset Spill Switch (Normally Closed) EC-003 3 S.I.T. Nova Valve NG (50% turn down) EC-006 3 S.I.T. Nova Valve LP (50% turn down) EC-007 4 Thermocouple EC-009 4 Spark Electrode with Ignitor Cable EC-011 4 Thermopile EC-012 4 Pilot Orice NG Threaded EC-019 4 Pilot Orice LP Threaded EC-020 5 Pilot Gasket EC-021 6 S.I.T. Piezo Ignitor EC-023 7 Burner Switch EC-026 8 Fan Controller - 115V EC-039 9 Domestic Power Cord - 115V EC-042
10 Convection Blower - 115V EC-069
11 Blank Orice #73 50-343
12 Dual Bulb Door Gasket (10 feet) 50-634 13 Grate 50-916 14 Three Flame Pilot Hood 50-925 15 Burner 50-1089 16 DV Flue Connector 50-1090 17 Relief Door Gasket 50-1091 18 Brick Panels (set of 4) 50-1092 19 Log Support 50-1093
20 Door, Glass, & Gasket 50-1112 21 Log Set with Embers 50-1114 22 Burner Tray Complete 50-1115 23 Air Intake Covers 50-1116 24 BV Vent Connector 50-1117
Part Description Part
SIT Pilot ” Tube with End Furrels (1 piece) 30-043
Embers 50-491 On/Off Remote Control Kit 50-559 Programmable Wall Mounted Remote Control 50-583
Sienna Owner’s Manual 50-1096
Conversion Kit from LP to NG 50-1118 Conversion Kit from NG to LP 50-1119
Number
25

Parts Diagram - Components

SIENNA - Components
October 2004










26

Parts Diagram - Burner

SIENNA - Burner
October 2004





27

Parts List - Options

Reference
Number
1A 1A The Cottage Trim Kit - Pewter 50-549 1A The Cottage Trim Kit - Antique Copper 50-550 1A The Cottage Trim Kit - Painted Charcoal 50-694 2A Cape Cod Doors 50-1097 3A Unit Panel & Keystone 50-1108 4A Cottage 50-1109 5A Filler Panel 50-1110 6A Louvers (set of 2) 50-1111 7A Panel Trim Set 46” x 30” (117cm x 76cm) - Black 50-1113
Option Description
The Cottage Trim Kit - Gold 50-548
Part
Number
28

Parts Diagram - Options

SIENNA - Options
October 2004







29

Warranty

Sherwood Industries Ltd. offers a Limited Lifetime Warranty on this gas product. This Limited Lifetime Warranty covers the appliance for a period of seven years from the date of installation. This warranty applies only to the original owner in the original location.
Covered under the lifetime warranty are: the surround, the chassis and the heat exchanger. These steel components are covered against manufacturer’s defects for seven (7) years and the labour for the rst year. The following exclusions apply: over-ring due to incorrect setup or tampering, or damage caused by incorrect installation, usage or abuse. The unit must be properly installed by a qualied technician or installer, and must meet all local and national gas and building code requirements.
We also cover against manufacturer’s defects, under our Limited Lifetime warranty, the following components: Log Set, Burners and Glass. The following exclusions apply: Plating - Damage caused by scratching, marring, chemicals, ngerprints, abrasive cleaners or discoloration with age. Items with Antique Copper that have had a green discoloration of the nish. If discoloration occurs, please follow the cleaning instructions as outlined in the “Maintaining Face and Surround Finishes” section. Glass - use of harsh or abrasive cleaners, striking the glass or surface contaminates. Logset - Damage caused by incorrect handling or misuse. Burners - damage caused by improper or continuous operation under incorrect conditions.
Sherwood Industries Ltd. offers a two-year warranty on all the electrical components and gas components, against manufacturing defects. Paint is also covered against aking. This offer includes parts and labour for one year, and parts only thereafter.
Your dealer shall make all claims under this warranty in writing. When ling a warranty claim, please
complete the following information on an ofcial warranty claim form: TO THE DEALER:
Name, address and telephone number of purchaser and date of purchase, date of installation, name of installer and dealer, nature of complaint, defects or malfunction, description and part number of any parts replaced.
TO THE DISTRIBUTOR:
Sign and verify that work and information are correct.
This warranty covers defects in materials and workmanship only if the product has been installed according to the manual’s instructions. If the product is damaged or broken as a result of misuse or mishandling, the warranty does not apply. The warranty does not cover removal and reinstallation costs.
Sherwood Industries Ltd. reserves the right to repair or replace the defective product. The shipping costs are to be paid by the consumer. All warranties by the manufacturer are set forth and no claim shall be made against the manufacturer on any oral warranty or representation.
Sherwood Industries Ltd. and its’ employees or representatives will not assume any damages, either directly or indirectly, caused by improper usage, operation installation, servicing or maintenance of this appliance.
Sherwood Industries Ltd. reserves the right to make changes without notice. Please complete and mail the warranty registration card and have the installer ll in the installation data sheet in the back of the manual for warranty and future reference.
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Installation Data Sheet

The following information must be recorded by the installer for warranty purposes and future reference.
NAME OF OWNER:
_________________________________________
ADDRESS:
_________________________________________
_________________________________________
_________________________________________
PHONE:___________________________________
MODEL:___________________________________
SERIAL NUMBER:___________________________
DATE OF PURCHASE: _____________ (dd/mm/yyyy)
NAME OF DEALER:
_________________________________________
ADDRESS:
_________________________________________
_________________________________________
_________________________________________
PHONE:___________________________________
NAME OF INSTALLER:
_________________________________________
DATE OF INSTALLATION:___________(dd/mm/yyyy)
DIRECT VENT B-VENT
NATURAL GAS (NAT) PROPANE(LPG)
INLET GAS PRESSURE:_________in wc
MAIN BURNER ORIFICE:__________# DMS
PILOT ORIFICE #_________OR________in diam.
INSTALLER’S SIGNATURE:
_________________________________________
MANUFACTURED BY:
SHERWOOD INDUSTRIES LTD.
6782 OLDFIELD RD. SAANICHTON, BC, CANADA V8M 2A3
www.envirore.biz November 5, 2004
ADDRESS:
_________________________________________
_________________________________________
_________________________________________
PHONE:___________________________________
C-10637
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